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HomeMy WebLinkAboutNova Telecom Inc.pdf,. OCJIB~ RECEIY:O -:- IIF (Jj WJDTMAN BENJAMIN 99 JI1N- COMMUNICATll!NS CONSULTANTS ", 19 Pf'J 2 36 217 VIDe Street UT/L//,-d-IO PU8L Philadelphia, Pennsylvania 19106 IES COA1!-4/ ~(; (877) 999-3529 1011 William M. Whitman, Esquire Neal L. Benjamin, Esquire *licensed in Pennsylvania and New Jersey December 26, 1998 Pete T. Cenarrusa, Secretary of State Office of the Secretary of State O. Box 83720 Boise, JD 83720-0080 Re:Nova Telecom, Inc. d/b/a B.L. EZ Pay Notice ofIntent to Use Trade Name & Request for Confirmation Dear Mr. Cenarrusa: Nova Telecom, Inc. is a Nevada corporation authorized to conduct busmess in your state, and to provide Interexchange telecommunications services by the Public Utilities Commission. Please accept this letter as notification that Nova Telecom, Inc. intends to commence doing busmess m your state under the trade name B.E.L. EZ Pay m January, 1999. Please notify me as soon as possible to confum that this letter is sufficient to effect the use of this trade name, or, if it is not, please advise me what further is required. By copy of this letter, the Public Utilities Commission is also notified of Nova Telecom Inc.'s intention to use this trade name , and requested to confirm the sufficiency ofthis letter, or alternatively, to advise me of any further requirements. Thank you for your time and attention to this matter. Feel free to call me at (877) 999-3529 if you have any questions, or I may be of any help whatsoever. Smcerely yours, (;vAil ~+-- William Whitman cc:Idaho Public Utilities Commission SHEET 1 ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. TITLE SHEET IDAHO TELECOMMUNICATIONS TARIFF This tariff contains the descriptions, regulations, and rates applicable to the furnishing of service or facilities for Telecommunications Services furnished by Nova Telecom, Inc. ("Nova"), with principal offices at 842 South Second Street, Suite 355, Philadelphia, Pennsylvania 19147.This tariff applies for services furnished wi thin the State of Idaho.This tariff is on file with the Idaho Public Utilities Commission, and copies may be inspected, during normal business hours, at the company's principal place of business. Issued: January 14, 1998 Issued By: Frank Squilla Title: President Effective: January 24, 1998 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 4 1998 Boise, Idaho SHEET 2 ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. CONCURRING, CONNECTING OR OTHER PARTICIPATING CARRIERS AND BILLING AGENTS Concurring Carriers - None Connecting Carriers - None Other Participating Carriers - None Billing Agents - None Issued: January 14, 1998 Issued By: Frank Squilla Ti tIe: President Effective: January 24, 1998 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 4 1998 ;" ::.." 1 Boise, Idaho SHEET 3 ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. CHECK SHEET Sheets 1 through 30 inclusive of this tariff are effective as of the date shown at the bottom of the respective sheet (s) . Original and revised sheets as named below comprise all changes from the original tariff and are currently in effect as of the date on the bottom of this sheet. SHEET REVISION OriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginal * New or Revised Sheet Issued: January 14, 1998 Issued By: Frank Squilla Title: President Effective: January 24, 1998 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 4 1998 Boise, Idaho SHEET 4 ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. TABLE OF CONTENTS Page Title Sheet.............................................. Concurring Connecting or Other Participating Carriers and Billing Agents.............................. Check Sheet.............................................. Table of Contents........................................ Tariff Format............................................ Tracking and Contact Information......................... Section 1 - Technical Terms and Abbreviations. . . . . . . . . . . . Section 2 - Rules and Regulations........................ Undertaking of the Company..................... Use of Services............................... Liability of the Company...................... Responsibilities of the Customer............. . Cancellation or Interruption of Service....... Credit Allowance.............................. Restoration of Service........................8 Deposit....................................... Advance Payments.............................. 10 Payment & Billing............................. 11 Reserved for Future Use....................... 12 Taxes......................................... 13 Late Charge................................... Section 3 - Description of Service...................... Computation of Charges........................ Customer Complaints and/or Billing Disputes. . . Level of Service.............................. Billing Entity Conditions.................... . Service Offerings............................. Section 4- Rates........................................ 1+ Dialing.................................... Travel Cards.................................. Toll Free Service............................. Prepaid Calling Cards......................... Directory Assistance.......................... Rate Periods.................................. Issued: January 14, 1998 Issued By: Frank Squilla Title: President Effective: January 24, 1998 Idaho Public Utilities Commission Office of the Secietary ACCEPTED FOR FILING JAN 2 4 1998 Boise, Idaho SHEET 5 ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. TARIFF FORMAT A. Sheet Numbering: Sheet numbers appear in the upperright corner of the page. Sheets are numbered sequentially. However, new sheets are occasionally added to the tariff. When a new sheet is added between sheets already in effect, a decimal isadded. For example, a new sheet added between pages 11 and would be page 11. B. Sheet Revision Numbers: Revision numbers also appear in the upper right corner of each sheet where applicable. These numbers are used to indicate the most current page version on file with the Commission. For example, 4th Revised Sheet cancels 3rd Revised Sheet 13. Consult the Check Sheet for thesheets currently in effect. C. Paragraph Numbering Sequence: There are nine levels of paragraph coding. Each level of coding is subservient to itsnext higher level: 1.11.1.A1.1.A. 1. (a)1.1.A.1. (a). I1.1.A.1. (a).r. (i)1.1.A.1. (a).r. (i). (1) D. Check Sheets: When a tariff filing is made with the Commission, an updated Check Sheet accompanies the tariff filing. The Check Sheet lists the sheets contained in the tariff , with across reference to the current Revision Number. When new sheets are added, the Check Sheet is changed to reflect the revision. All revisions made in a given filing are designated by an asterisk (*). There will be no other symbols used on this sheet if these are the only changes made to it (i. e., the format, etc. remains the same , just revised revision levels on some sheets). The tariff user should refer to the latest Check Sheet to find out if a particular sheet is the most current on Commission file. Issued: January 14, 1998 Issued By: Frank Squilla Title: President Effective: January 24, 1998 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 4 1998 Boise, Idaho SHEET 6 ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. TRACKING The following are the only symbols used for the purposes indicated below: ( C) (D) (I) (L) (N) (R) (T) to signify to signify to signify to signify to signify to signify to signifyregulation change in regulation a deletion a rate increase material relocated in the a new rate or regulation a rate reduction a change in text, but no tariff change in rate or CONTACT INFORMATION Customer complaints , bill inquiry, new service or disconnectrequests:Frank Squilla 842 South Second Street, Suite 355Philadelphia, Pennsylvania 19147 Toll Free - 1-888-567-6682 Commission contact - tariff information:Lance J. M. Steinhart6455 East Johns Crossing,Duluth , GA 30097 770-232-9200 Suite 285 Commission contact - complaints: Linda Goldberg 842 South Second Street, Suite 355Philadelphia, Pennsylvania 19147 Toll Free - 1-888-567-6682 Idaho Agent:National Registered Agents, Inc. 512 West BannockBoise, Idaho 83702 208-344-8400 Issued: January 14, 1998 Issued By: Frank Squilla Title: President Effective: January 24, 1998 Idaho Public: Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 4 199B Boise. Idaho SHEET 7 ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS Access Line - An arrangement from a local exchange telephone company or other common carrier , using either dedicated orswi tched access, which connects a Customer I s location to Nova I location or switching center. Authorization Code - A numerical code, one or more of which may be assigned to a Customer , to enable Nova to identify the origin of the Customer so it may rate and bill the call. Automatic number identification (ANI) is used as the authorization code wherever possible. Commission - Used throughout this tariff to mean the Idaho Public Utilities Commission. Customer - The person , firm, corporation or other legal enti ty which orders the services of Nova or purchases an Nova Prepaid Calling Card and/or originates prepaid calls using such cards, and is responsible for the payment of charges and for compliance with the Company's tariff regulations. Company or Nova - Used throughout this tariff to mean NovaTelecom, Inc., a Nevada Corporation. Holiday - New Year's Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. Holidays shall be billed atthe evening rate from 8 a.m. to 11 p.m. After 11 p.m., the lowernight rate shall go into effect. Prepaid Account - An inventory of Telecom Units purchased in advance by the Customer, and associated with one and only one Authorization Code as contained in a specific Prepaid Calling Card. Prepaid Callinq Card - A card issued by the Company, containing an Authorization Code which identifies a specific Prepaid Account of Telecom Units, which enables calls to be processed, account activity to be logged , and balances to be maintained, on a prepayment basis. Issued: January 14, 1998 Issued By: Frank Squilla Title: President Effective: January 24, 1998 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiLING JAN 2 4 1998 Boise, Idaho SHEET 8 ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. Telecom Unit - A measurement of telecommunications service equivalent to one minute of usage between any two points wi thin the State of Idaho. Telecommunications - The transmission of voice communications or subj ect to the transmission capabilities of the services the transmission of data facsimile signaling metering or other similar communications. Underl vinq Carrier - The telecommunications carrier whose network facilities provide the technical capability and capacity necessary for the transmission and reception of Customertelecommunications traffic. Issued: January 14, 1998 Issued By: Frank Squilla Ti tIe: President Effective: January 24, 1998 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 4 1998 Boise, Idaho SHEET 9 ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. SECTION 2 - RULES AND REGULATIONS Undertakinq of the Company This tariff contains the regulations and rates applicable to intrastate resale telecommunications services provided by Nova for telecommunications between points wi thin the State of Idaho. Resale services are furnished subject to the availability of facilities and subj ect to the terms and conditions of this tariff in compliance with limitations set forth in the Commission's rules. The Company's services are provided on a statewide basis and are not intended to be limited geographically. The Company offers service to all those who desire to purchase service from the Company consistent with all of the provisions of thistariff. Customers interested in the Company I s services shall file a service application with the Company which fully identifies the Customer, the services requested and other information requested by the Company. The Company reserves the right to examine the credit record and check the references of all applicants and Customers prior to accepting the service order. The service application shall not in itself obligate the Company to provide services. The Company may act as the Customer I s agent for ordering access connection facilities provided by other carriers or entities when authorized by the Customer , to allow connection of a Customer's location to a service provided by theCompany. The Customer shall be responsible for allcharges due for such service arrangement. The Company does not own any switching, transmission or other physical facilities in Idaho. Issued: January 14, 1998 Issued By: Frank Squilla Title: President Effective: January 24, 1998 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 4 1998 Boise Idaho SHEET ORIGINAL NOVA TELECOM, INC. 1.1 1. 2 1. 3 IDAHO PUC TARIFF NO. The services provided by Nova are not part of a joint undertaking with any other entity providing telecommunications channels,facili ties, or services, but may involve the resale of the Message Toll Services (MTS) and Wide Area Telecommunications Services (WATS) of underlying common carriers subj ect to the jurisdiction of this Commission. The rates and regulations contained in this tariff apply only to the resale services furnished by Nova and do not apply, unless otherwise specified, to the lines, facilities, or services provided by a local exchange telephone company or other common carriers for use in accessing the services of Nova. The Company reserves the right to I imi t the length of communications, to discontinue furnishing services, or limit the use of service necessitated by conditions beyond its control, including, without limitation: lack of satellite or other transmission medium capacity; the revision , alteration or repricing of the Underlying Carrier I tariffed offerings; or when the use of service becomes or is in violation of the law or the provisions of this tariff. Use of Services Nova I S services may be used for any lawful purpose consistent with the transmission and swi tching parameters of the telecommunications facilities utilized in the provision of services, subj ect to any limitations set forth in this Section 2. The use of Nova I s services to make calls which might reasonably be expected tofrighten, abuse, torment, or harass another or in such a way as to unreasonably interfere wi th use by others is prohibited. Effective: January 24, 1998 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 4 1998 Issued: January 14, 1998 Issued By: Frank Squilla Title: President Boise, Idaho SHEET 11 ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. The use of Nova I s services without payment for service or attempting to avoid payment for service by fraudulent means or devices schemes, false or invalid numbers, or false calling or credit cards is prohibited. Nova's services are available for use 24 hours per day, seven days per week. Nova does not transmit messages, but the services may be used for that purpose. Nova's services may be denied for nonpayment of charges or for other violations of this tariff as set forth in Section 2.1 herein. Customers shall not use the service provided under this tariff for any unlawful purpose. The Customer is responsible for notifying the Company immediately of any unauthorized use of services. Liabili ty of the Company The Company shall not be liable for any claim, loss, expense or damage for anyinterruption, delay, error , omission, or defect in any service, facility or transmission provided under this tariff , if caused by the Underlying Carrier , an act of God, fire , war , civil disturbance, act of government, or due to any other causes beyond the Company s control. The Company shall not be liable for, and shall be fully indemnified and held harmless by the Customer against any claim, loss, expense, or damage for defamation , libel,slander , invasion, infringement of copyright or patent, unauthorized use of any trademark trade name or service mark, proprietary orcreati ve right, or any other inj ury to anyperson, property or entity arising out of the material, data or information transmitted. Issued: January 14, 1998 Issued By: Frank Squilla Title: President Effective:January 24, 1998 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 4 1998 Boise, Idaho SHEET 12 ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. No agent or employee of any other carrier or entity shall be deemed to be an agent or employee of the Company. The Company's liability for damages, resulting in whole or in part from or arising in connection with the furnishing of service under this tariff , including but not limitedto mistakes, omissions, interruptions,delays , errors, or other defects or misrepresentations shall not exceed an amount equal to the charges provided for under this tariff for the long distance call for the period during which the call was affected. No other liability in any event shall attach to the Company. The Company shall not be liable for and shall be indemnified and saved harmless by any Customer or by any other entity from any and all loss, claims, demands , suits , or other action or any liability whatsoever , whethersuffered, made, instituted, or asserted by any Customer or any other entity for any personal injury to, or death any person or persons, and for any loss, damage, defacement or destruction of the premises any Customer or any other entity or any other property whether owned or controlled by the Customer or others. The Company shall not be liable for any indirect, special , incidental, or consequential damages under this tariff including, but not limited to, loss revenue or profits, for any reason whatsoever , including the breakdown facili ties associated with the service, or for any mistakes, omissions, delays, errors, or defects in transmission occurring during the course of furnishing service. Issued: January 14, 1998 Issued By: Frank Squilla Ti tIe: President Effective:January 24, 1998 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 4 1998 Boise, Idaho .-, . SHEET ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. The remedies set forth herein are exclusive and in lieu of all other warranties andremedies, whether express, impl ied, or statutory, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. The included tariff language does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court I s responsibility to adjudicate negligence and consequential damage claims. It is also thecourt's responsibility to determine the validity of the exculpatory clauses. Responsibili ties of the Customer The Customer is responsible for placing any necessary orders and complying with tariff regulations. The Customer is also responsible for the payment of charges for services provided under this tariff. The Customer is responsible for charges incurred for special construction and/or special facilities which the Customer requests and which are ordered by Nova on the Customer's behal f If required for the provision of Nova' services, the Customer must provide any equipment space, supporting structure, condui t and electrical power without chargeto Nova. The Customer is responsible for arranging access to its premises at times mutually agreeable to Nova and the Customer when required for Nova personnel to installrepair, maintain , program , inspect or remove equipment associated with the provision of Nova's services. Issued: January 14, 1998 Issued By: Frank Squilla Title: President Effective: January 24, 1998 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 4 1998 Boise. Idaho SHEET 14 ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. The Customer shall cause the temperature and relative humidity in the equipment space provided by Customer for the installation of Nova's equipment to be maintained wi thin the range normally provided for the operation of microcomputers. The Customer shall ensure that the equipment and/or system is properly interfaced with Nova's facilities or services, that the signals emitted into Nova's network are of the proper mode, bandwidth, power and signal level for the intended use of the subscriber and in compliance with criteria set forth inthis tariff , and that the signals do not damage equipment, inj ure personnel, ordegrade service to other Customers. I f the Federal Communications Commission or some other appropriate certifying body certifies terminal equipment as being technically acceptable for direct electrical connection with interstate communications service, Nova will permit such equipment to be connected with its channels without the use of protective interface devices. If the Customer fails to maintain the equipment and/or the system properly, with resulting imminent harm to Nova equipment, personnel or the quality of service to other Customers, Nova may, upon written notice, require the use of protective equipment at the Customer I s expense. If this fails to produce satisfactory quality and safety, Nova may, upon written notice, terminate the Customer's service. The Customer must pay Nova for replacement or repair of damage to the equipment or facilities of Nova caused by negligence or willful act of the Customer or others, by improper use of the services, or by use of equipment provided by Customer or others. Issued: January 14, 1998 Issued By: Frank Squilla Ti tIe: President Effective: January 24, 1998 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 4 1998 Boise, Idaho SHEET 15 ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. The Customer must pay for the loss through theft of any Nova equipment installed at Customer I s premises. If Nova installs equipment at Customer Ipremises, the Customer shall be responsible for payment of any applicable installationcharge. The Customer must use the services offered in this tariff in a manner consistent with the terms of this tariff and the policies and regulations of all state, federal and local authorities having jurisdiction over theservice. Cancellation or Interruption of Services Without incurring liability, upon five (5)working days I (defined as any day on which the company I s business office is open and the S. Mail is delivered) written notice to the Customer , Nova may discontinue services 24 hours after an attempt at personal contact or may withhold the provision of ordered orcontracted services: 2 .5 . 1 . A For nonpayment of any sum due Nova for more than thirty (30) days after issuance of the bill for theamount due, 1.B For violation of any of the provisions of this tariff, 1.C For violation of any law , rule, regulation, policy of any governing authority having jurisdiction over Nova I s services, or 1.D By reason of any order or decision of a court, public service commission or federal regulatory body or other governing authority prohibiting Nova from furnishing its services. Issued: January 14, 1998 Issued By: Frank Squilla Ti tIe: President Effective: January 24, 1998 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 4 1998 Boise, Idaho SHEET 16 ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. Without incurring liability, Nova may interrupt the provision of services at any time in order to perform tests and inspections to assure compliance with tariff regulations and the proper installation and operation of Customer and Nova I s equipment and facilities and may continue such interruption until any items of noncompliance or improper equipment operation so identifiedare rectified. Service may be discontinued by Nova without notice to the Customer , by blocking traffic to certain countries, cities or NXX exchanges, or by blocking calls using certain Customer authorization codes , when Nova deems it necessary to take such action to prevent unlawful use of its service. Nova will restore service as soon as it can be provided without undue risk , and will , upon request by the Customer affected, assign a new authorization code to replace the one thathas been deactivated. The Customer may terminate service uponthirty (30) days written notice for the Company's standard month to month contract. Customer will be liable for all usage on any of the Company I s service offerings until the Customer actually leaves the service. Customers will continue to have Company usage until the Customer notifies its local exchange carrier and changes its long distance carrier. Until the Customer so notifies its local exchange carrier , it shallcontinue to generate and be responsible for long distance usage. Issued: January 14, 1998 Issued By: Frank Squilla Ti tIe: President Effective: January 24, 1998 Idaho Public Utilities Commission Office of the Secretary CCEPTED FOR FILiNG JAN 2 4 1998 Boise, Idaho SHEET ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. Credi t Allowance Credit allowance for the interruption of service which is not due to the Company I testing or adjusting, negligence of the Customer , or to the failure of channels or equipment provided by the Customer, are subject to the general liability provisions set forth in 2.3 herein. It shall be the obligation of the Customer to notify the Company immediately of any interruption in service for which a credit allowance isdesired. Before giving such notice, the Customer shall ascertain that the trouble is not being caused by any action or omission by the Customer within his control, or is not in wiring or equipment , if any, furnished by the Customer and connected to the Company I sfacilities. No credit is allowed in the event that service must be interrupted in order to provide routine service quality or relatedinvestigations. Credit for failure of service shall be allowed only when such failure is caused by or occurs due to causes wi thin the control of the Company or in the event that the Company is entitled to a credit for the failure of the facilities of the Company I s UnderlyingCarrier used to furnish service. Credit for interruption shall commence after the Customer notifies the Company of the interruption or when the Company becomes aware thereof , and ceases when service hasbeen restored. For purposes of credit computation, every month shall be considered to have 720 hours. Issued: January 14, 1998 Issued By: Frank Squilla Ti tIe: President Effective: January 24, 1998 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 4 1998 Boise, Idaho SHEET 18 ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. No credit shall be allowed for an interruption of a continuous duration of less than two hours. The Customer shall be credited for an interruption of two hours or more at the rate of 1/720th of the monthly charge for the facilities affected for each hour or major fraction thereof that the interruptioncontinues. Credit Formula: Credit = 720 IIAII - outage time in hoursIIBII - monthly charge for affected activity Restoration of Service The use and restoration of service shall be in accordance with the priority system specified in part 64 Subpart D of the Rules and Regulations of the Federal Communications Commission. Deposi t The Company does not requi re deposits. Advance Pa ents The Company does not require advance payments. Issued: January 14, 1998 Issued By: Frank Squilla Title: President Effective: January 24, 1998 Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FILiNG JAN 2 4 1998 Boise, Idaho SHEET 19 ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. 10 Payment and Billinq 10. 10. 10. Service is provided and billed on a billing cycle basis, beginning on the date that service becomes effective. Billing is payable upon receipt. The customer is responsible for payment of all charges for services furnished to the Customer, as well as to all persons using the Customer's codes, exchange lines, facilities, or equipment, with or without the knowledge or consent of the Customer. The security of the Customer I s Authorization Codes, presubscribed exchange lines, and direct connect facilities is the responsibility of the Customer. All calls placed using direct connect facilities, presubscribed exchange lines, or Authorization Codes will be billed to and must be paid by the Customer. Recurring charges and non-recurring chargesare billed in advance. Charges based on actual usage during a month and any accrued interest will be billed monthly in arrears. Reserved for Future Use Issued: January 14, 1998 Issued By: Frank Squilla Ti tIe: President Effective: January 24, 1998 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 4 1998 Boise, Idaho SHEET 2 ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. 11 Reserved for Future Use 2 . 12 Taxes All federal , state and local taxes, assessments, surcharges, or fees, including sales taxes, use taxes, gross receipts taxes, and municipal utilities taxes, are billed as separate line items and are not included in the rates quoted herein. 2 .13 Late Charqe A one-time late fee of 1.5% or the amount otherwiseauthorized by law, whichever is lower , will be charged on any past due balances. Issued: January 14, 1998 Issued By: Frank Squilla Title: President Effective: January 24, 1998 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 4 1998 Boise, Idaho SHEET 21 ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. SECTION 3 - DESCRIPTION OF SERVICE Computation of Charqes 1.1 1. 2 Formul a : The total charge for each completed call may be a variable measured charge dependent on the duration , distance and time of day of thecall. The total charge for each completed call may also be dependent only on the duration of the call, i. e. a statewide flatrate per minute charge. The variable measured charge is specified as a rate per minute which is applied to each minute. All 1+ and toll-free calls are measured in six second increments with an eighteen second minimum per call. All travel card and prepaid calling card calls are measured in one minute increments. All calls are rounded up to the next whole increment. Usage charges for all mileage sensitive products are based on the airline distance between rate centers associated with the originating and terminating points of thecall. The airline mileage between rate centers is determined by applying the formula below to the vertical and horizontal coordinates associated with the rate centers involved. The Company uses the rate centers that are produced by Bell Communications Research in the NPA-NXX V&H Coordinates Tapeand Bell's NECA Tariff No. (VI-V2)2 + (HI-H2)2 Issued: January 14, 1998 Issued By: Frank Squilla Title: President Effective: January 24, 1998 Idaho Public Utilities Commission Office of the SecretaiY ACCEPTED FOR FiLING JAN 2 4 1998 Boise, Idaho SHEET 22 ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. 1. 3 Timing begins when the called station is answered and two way communication is possible, as determined by standard industry methods generally in use for ascertaining answer , including hardware answer supervision in which the local telephone company sends a signal to the switch or the software utilizing audio tone detection. Recognition of answer supervision is the responsibility of the Underlying Carrier. Timing for each call ends when either party hangs up. Nova will not bill for uncompleted calls. Customer Complaints and/or Billinq Disputes Customer inquiries or complaints regarding service or accounting may be made in writing or by telephone to the Company at: 842 South Second Street, Suite 355Philadelphia, Pennsylvania 19147 Toll Free - 1-888-567-6682 If Customer complaints cannot be resolved by Nova , the Customer may contact the Commission at the following address and phone number: 472 W. Washington StreetBoise, ID 83702 Toll Free 1-800-432-0369 Any objection to billed charges should be reportedpromptly to Nova. Adjustments to Customers ' bills shall be made to the extent that records are available and/or circumstances exist which reasonably indicate that such charges are not in accordance with approved rates or that an adjustment may otherwise beappropriate. Where overbilling of a subscriber occurs, due either to Company or subscriber error, no liability exists which will require the Company to pay any interest, dividend or other compensation on the amountoverbilled. Issued: January 14, 1998 Issued By: Frank Squilla Ti tIe: President Effective: January 24, 1998 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiLING JAN 2 4 1998 Boise, Idaho SHEET ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. If a Customer accumulates more than One Hundred Dollars ($100.00) of undisputed delinquent Nova 800 Service charges, the Nova Resp. Org. reserves the right not to honor that Customer I s request for a Resp. Org. change until such undisputed charges are paid in full. Level of Service A Customer can expect end to end network availability of not less than 99% at all times for all services. Billinq Enti tv Conditions When billing functions on behalf of Nova or its intermediary are performed by local exchange telephone companies or others , the payment of charge conditions and regulations of such companies and any regulations imposed upon these companies by regulatory bodies having jurisdiction apply. Nova's name and toll-free telephone number will appear on the Customer's bill. Issued: January 14, 1998 Issued By: Frank Squilla Ti tIe: President Effective: January 24, 1998 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 4 1998 Boise. Idaho SHEET ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. Service Offerinqs 1+ Dialing The customer utilizes 111+ II dialing 1I10XXXII dialing followed by 111 + ten digitsll for interLATA calls or dials 1I10XXX II followed by 111 + 7 digits II or 111 + 10 digitsll for intraLATA calls. Travel Cards The Customer utilizes an 11 digit IItoll-freell access number established by the Company to access a terminal. Upon receiving a voice prompt the Customer uses push button dialing to enter an identification code assigned by the Company and the ten digit number of the called party. 800 Service (Toll-Free) This service is inbound calling only where an 800 888 or other toll-free prefix number rings into a Customer I s premise routed to a specific telephone number or terminated over a dedicated facility. Issued: January 14, 1998 Issued By: Frank Squilla Title: President Effective:January 24, 1998 Idaho Public Utilities C 0 0 O~fi . . mIsSIon ACCEPT the Secretary FOR FILING JAN 2 4 1998 Boise Idaho SHEET ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. Nova Prepaid Call ing Cards This service permits use of Prepaid Calling Cards for placing long distance calls. Customers may purchase Nova Prepaid Calling Cards at a variety of retail outlets or through other distribution channels. Nova Prepaid Calling Cards are available at a variety of face values ranging from five dollars ($5.00), in one dollar ($1.00) increments. Nova Prepaid Calling Card service is accessed using the Nova toll- free number printed on the card. The caller is prompted by an automated voice response system to enter his/her Authorization Code, and then to enter the terminating telephonenumber. Nova I s processor tracks the call duration on a real time basis to determinethe number of Telecom Units consumed. The total consumed Telecom Units for each call is deducted from the remaining Telecom Unit balance on the Customer I s Nova PrepaidCall ing Card. All calls must be charged against Prepaid Calling Card that has a sufficient TelecomUnit balance. A Customer I s call will beinterrupted wi th an announcement when the balance is about to be depleted. In order to continue the call , the Customer can either call the toll-free number on the back of the Nova Prepaid Calling Card and recharge" the balance on the card using a nationally recognized credit card, or the Customer can throw the card away and purchase a new one. Calls in progress will be terminated by the Company if the balance on the Nova Prepaid Calling Card is insufficient to continue the call and the Customer fails to enter the number of another val id Nova Prepaid Calling Card prior to termination. Issued: January 14, 1998 Issued By: Frank Squilla Title: President Effective: January 24, 1998 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 4 1998 Boise. Idaho SHEET 2 6 ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. A card will expire 12 months from the date of purchase, or the date of last recharge, whichever is later. The Company will notrefund unused balances. A credit allowance for Nova Prepaid Calling Card Service is applicable to calls that are interrupted due to poor transmission, one-way transmission, or involuntary disconnection of a call. To receive the proper credit, the Customer must notify the Company at thedesignated toll- free customer service number printed on the Nova Prepaid Calling Card and furnish the called number, the troubleexperienced (e.g. cut-off, noisy circuit, etc. ), and the approximate time that the callwas placed. When a call charged to an Nova Prepaid Calling Card is interrupted due to cut-off, one-way transmission, or poor transmissionconditions, the Customer will receive a credit equivalent of one Telecom Unit. Credit allowances for calls pursuant to Nova Prepaid Card Service do not apply for interruptions not reported promptly to the Company or interruptions that are due to the failure of power , equipment or systems not provided by the Company. Credit for failure of service shall be allowed only when such failure is caused by or occurs due to causes wi thin the control of the Company. The Company will block all calls beginning with the NPA "900" and NXX "976" calls, therefore such calls can not be completed. Issued: January 14, 1998 Issued By: Frank Squilla Title: President Effective:January 24, 1998 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 4 1998 Boise, Idaho SHEET ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. Local Calls and Directory Assistance. Local calls will not be accepted or completed. Nova does not provide local directory assistance. Access to long distance directory assistance is obtained by dialing 1 + 555-1212 for listings within the originating area code and 1 + (area code) + 555-1212 for other listings. When more than one number is requested in a single call, a charge will apply for each number requested. A charge will be applicable for each number requested, whether or not the number is listed or published. Issued: January 14, 1998 Issued By: Frank Squilla Title: President Effective:January 24, 1998 Idaho Public Utilities Commission Office of the SecretaryACCEPTED FOR FILING JAN 2 4 1998 Boise. Idaho SHEET 2 8 ORIGINAL NOVA TELECOM, INC.IDAHO PUC TARIFF NO. Specialized Pricing Arrangements. Customized service packages and competitive pricing packages at negotiated rates may be furnished on a case-by-case basis in response to requests by Customers to the Company for proposals or for competitive bids. Service offered under this tariff provision will be provided to Customers pursuant to contract. Unless otherwise specified, the regulations for such arrangements are in addition to the applicable regulations and prices in other sections of the tariff. Specialized rates or charges will be made available to similarly situated Customers on a non-discriminatorybasis. All such arrangements will be filed as required by Commission rules andregulations. Emergency Call Handling Procedures Emergency " 911" calls are not routed to company, but are completed through the local network at no charge. Promotional Offerings The Company may, from time to time , make promotional offerings to enhance the marketing of its services. These offerings may be limited to certain dates, times and locations. The Company will notify the Commission of such offerings as required by Commission rules and regulations. Issued: January 14, 1998 Issued By: Frank Squilla Title: President Effective: January 24, 1998 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOH FiLING JAN 2 4 1998 Boise, Idaho ... --. SHEET 2 9 ORIGINAL NOVA TELECOM, INC. IDAHO PUC TARIFF NO. SECTION 4 - RATES 1+ Dialinq $0.277 per minute A $5 per month service charge applies unless a Customer monthly usage exceeds $50. Travel Cards 25 per minute A $.20 per call service charge applies. In addition, a service charge of $.35 per call will apply for all calls originated from a payphone. Toll Free $0.282 per minute A $5 per month per number service charge applies. In addition, a service charge of $.35 per call will apply for all calls originated from a payphone. Issued: January 14, 1998 Issued By: Frank Squilla Ti tIe: President Effective:January 24, 1998 Idaho PI!blic Utilities Commission Office of the Secretary ACCEPTED FOR FlUNG JAN 2 4 1998 Boise, Idaho SHEET 3 0 ORIGINAL NOVA TELECOM, INC.IDAHO PUC TARIFF NO. Prepaid Call inq Cards $ . 25 Per Telecom Uni t Cards will be decremented by one Telecom Unit for each minute or fractional part of a minute for intrastate calls.These rates apply twenty- four hours per day, seven days perA service charge of $.35 per call will apply for all calls originated from a payphone. week. Director Assistance Rate Periods Monday Friday Sat.Sun. Daytime Rate Period 5 p. 5 p.Evening Rate Period EveningRate11 p.m. *Period 11 p.Night/Weekend Rate Period * To , but not including When a message spans more than one rate period charges for the minutes in each rate period are calculated and the results for each rate periodtotaled to obtain the total message charge. calculation results in a fractional charge, the will be rounded down to the lower cent. total arethe amount Issued: January 14, 1998 Issued By: Frank Squilla Ti tIe: President Effective: January 24, 1998 Idalia Public Utiliti" 0 0 Office of the CommrsSfon CCEPTED ",e"retary FlUNG JAN 2 4 1998 Boise. Idaho