Infone LLC.pdf

Infone LLC Idaho Price List No.
Original Title Page
This Price List, Idaho Price List No.3, cancels and replaces In/one LLC's IdahoPrice List No.
currently on file with the Idaho Public Utilities Commission, in its entirety.
TITLE PAGE
INTEREXCHANGE TELECOMMUNICA nONS PRICE LIST
Infone LLC
Toll Free Number: [phone]
This price list contains the descriptions, regulations, and rates applicable to the furnishing of resold
telecommunication services provided by Infone LLC ("Infone ). This price list applies for services
furnished within the State of Idaho. This price list is on file with the Idaho Public Utilities
Commission, and copies may be inspected, during normal business hours, at the Company's principal
place of business.
This Price List, Idaho Price List No.3, cancels and replaces In/one LLC's IdahoPrice List No.
currently on file with the Idaho Public Utilities Commission, in its entirety.
14aho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN 6 - 2003
Boise. Idaho
Effective:June 6, 2003Issued: May 27, 2003
By:Laurie Willman, Regulatory Manager
11200 Murray Scholls Place
Beaverton, OR 97007 ID1O3 02
Infone LLC Idaho Price List No.
First Revised Page
Cancels Original Page I
CHECK SHEET
Pages ofthis price list, as indicated below, are effective as of the date shown at the bottom of the respective
pages. Original and revised pages, as named below, comprise all changes ftom the original price list and are
currently in effect as of the date on the bottom of this page.
PAGE REVISION PAGE REVISION
Title Original Original
First Revised Original
Original Original
Original Original
Original Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
First Revised
Original
Original
Original
Original
* - indicates those pages included with this filing
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 1 6 2004
Boise, Idaho
Issued: October 6, 2004
By:
Effective:October 16, 2004
Laurie Willman, Regulatory Manager
11200 Murray Scholls Place
Beaverton, OR 97007 fDm401
Infone LLC Idaho Price List No.
Original Page 2
TABLE OF CONTENTS
Page
Title Sheet ............................................................................................................................................ Title
Check Sheet .........................................................................................................................................
Table of Contents .................................................................................................................................
Symbols ................................................................................................................................................
Price list Format
""""""""""""""""""""""""""".............................................................................
SECTION I - Technical Terms and Abbreviations .............................................................................
SECTION 2 - Rules and Regulations ..................................................................................................
SECTION 3 - Description of Services and Rates..................................................................................
SECTION 4 - Promotions.....................................................................................................................
SECTION 5 - Contract Services ...........................................................................................................
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN 6 - 2003
Boise, Idaho
Issued: May 27 2003
By:
Effective:June 6 2003
Laurie Willman, Regulatory Manager
11200 Murray Schons Place
Beaverton, OR 97007 ID!i)3!
!:'
Infone LLC Idaho Price List No.
Original Page 3
SYMBOLS
The fonowing are the only symbols used for the purposes indicated below:
(C)To signify a changed listing, rule or condition which may affect rates or charges.
(D)To signify discontinued or deleted material, including a listing, rate, rule or condition.
(I)To signify an increase in rates or charges.
(M)To signify material relocated from or to another part of this Price list with no change in
text, rate, rule or condition.
(N)To signify new material, including a listing, rate, rule or condition.
(R)To signify a reduction in rates or charges,
(T)To signify a change in the wording of the text, but no change in rate, rule or condition.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR F!LlNG
JUN 6 - 2003
Boise, Idaho
Issued: May 27 2003
By:
Effective:June 6, 2003
Laurie Willman, Regulatory Manager
11200 Murray Scholls Place
Beaverton, OR 97007
Infone LLC Idaho Price List No.
Original Page 4
PRICE LIST FORMAT
Page Numbering - Page numbers appear in the upper right corner of the page. Pages are numbered
sequentiany. However, new pages are occasionany added to the price list. When a new page is added
between pages already in effect, a decimal is added. For example, a new page added between pages 14
and 15 would be 14.
Page Revision Numbers - Revision numbers also appear in the upper right corner of each page.
These numbers are used to determine the most current page version on file with the ID PUc. For
example, the 4th revised Page 14 cancels the 3rd revised Page 14.
Paragraph Numbering Sequence - There are seven levels of paragraph coding. Each level of coding
is subservient to its next higher level:
1.1.
1. LA.
2. 1. LA. 1.
(a).
A.l.(a).
Check Sheet - When a price list filing is made with the ID PUC, an updated Check Sheet
accompanies the price list filing. The Check Sheet lists the pages contained in the price list, with a
cross reference to the current revision number, When new pages are added, the Check Sheet is
changed to reflect the revision. An revisions made in a given filing are designated by an asterisk (*
There win be no other symbols used on this page if these are the only changes made to it (i., the
format, etc. remain the same, just revised revision levels on some pages.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN 6 - 2003
Boise. Idaho
Issued: May 2003
By:
Effective:June 6 2003
Laurie Willman, Regulatory Manager
11200 Murray Schons Place
Beaverton, OR 97007 IDI030;
Infone LLC Idaho Price List No.
Original Page 5
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS
Access Code - Access to Company s services are provided by one or more or a combination ofthe following
methods: 800 950 and 10XXXX dialing sequences.
Authorized User - A person, firm or corporation, or any other entity authorized by the Customer to utilize the
Company s services via the Customer s account.
Commission - The Idaho Public Utilities Commission unless clearly indicated by the context.
Company - Infone LLC or Infone unless otherwise clearly indicated by the context.
Customer - The person, firm or corporation or other entity which registers, sets up an account, cancels
amends, or uses service and is responsible for the payment of charges and/or compliance with price list
regulations.
Local Exchange Carrier ("LEC") - denotes any telephone company that provides local telephone service to
Customers within a defined area,
Operator - Live operators utilized by Company in providing services to Customers,
Other Common Carrier - denotes a common carrier, other than the Company, providing domestic and/or
international communications service to the public.
Service(s) - Intrastate telecommunications offerings as set forth in this price list.
User (or End User) - The person, firm or corporation or other entity that utilizes the Company s service
whether or not authorized by a Customer or Authorized User.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
J UN 6 - 2003
Boise, Idaho
Issued: May 27 2003
By:
Effective:June 6, 2003
Laurie Willman, Regulatory Manager
11200 Murray Schons Place
Beaverton, OR 97007 !D!U3fj)
Infone LLC Idaho Price List No.
Original Page 6
SECTION 2 - RULES AND REGULATIONS
Undertaking of the Company
The regulations, rules and conditions set forth in this price list apply to the provision of intrastate
telecommunications services by the Company subject to the jurisdiction of the Idaho Public Utilities
Commission.
Service is offered to Customers to provide directory assistance and can completion originating and
terminating within the State of Idaho, using the Company s network configuration. The Company
provides switched long distance network Services for voice grade services. All Services are provided
subject to the terms and conditions set forth in this price list.
The Company s Services are provided on a casual caning basis unless otherwise provided, and are
available twenty-four (24) hours per day, seven (7) days per week.
Use
Service provided under this price list may be used for any lawful purpose for which the Service is
technicany suited.
I~aho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN 6 - 2003
Boise, Idaho
Issued: May 27 2003
By:
Effective:June 6, 2003
Laurie Willman, Regulatory Manager
11200 Murray Schons Place
Beaverton, OR 97007 !!)!i
Infone LLC Idaho Price List No.
Original Page 7
SECTION 2 - RULES AND REGULATIONS, (continued)
Limitations of Service
Service is offered subject to the availability of the necessary facilities and subject to the
provisions of this price list.
Company may discontinue or limit Service when necessitated by conditions beyond its
control, or when the Customer is using Service in violation of provisions of this price list, or
in violation ofthe law.
The Company may limit Service, or to impose requirements on Customers as required to meet
changing regulatory rules and standards of the commission.
Assignment or Transfer
2.4.
An Services and facilities provided under this price list are directly or indirectly controlled by
Company and the Customer may not transfer or assign the use of Service or facilities without
the express written consent of the Company. Such transfer or assignment shall only apply
where there is no interruption of the use or location of the Service or facilities.
Prior written permission from the Company is required before any assignment or transfer. All
regulations and conditions contained in this price list shan apply to all such permitted
assignees or transferees, as wen as an conditions of Service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN 6 - 2003
Boise. Idaho
Issued: May 27 2003
By:
Effective:June 6, 2003
Laurie Willman, Regulatory Manager
11200 Murray Schons Place
Beaverton, OR 97007 W103f);
Infone LLC Idaho Price List No.
Original Page 8
SECTION 2 - RULES AND REGULATIONS, (continued)
Limitations of Liability
Except as stated in this section, the Company shan have no liability for damages of any kind
arising out of or related to events, acts, rights or privileges contemplated in this price list. This
price list does not limit the liability of the Company for willful misconduct.
The liability of the Company, if any, for damages resulting in whole or in part ftom or arising
in connection with the furnishing of Service under this price list, including but not limited to
mistakes, omissions, interruptions, delays, errors, or other defects in transmission, or failures
or defects in facilities furnished by the Company in the course of furnishing Service or arising
out of any failure to furnish Service shan in no event exceed an amount of money equivalent
to the proportionate charge to the Customer for the period of Service during which such
mistakes, omissions, interruptions, delays or errors or defects in transmission occur and
continue. However, any such mistakes, omissions, interruptions, delays, errors, or defects in
transmission or service that are caused by or contributed to by the negligence or willful act of
Customer, or which arise ftom the use of customer-provided facilities or equipment shan not
result in the imposition of any liability whatsoever upon the Company.
The Company shan not be liable for any failure of performance hereunder due to causes
beyond its control, including but not limited to Acts of God, fires, flood or other catastrophes;
atmospheric conditions or other phenomena of nature, such as radiation; any law, order
regulation, directive, action or request of the United States Government, or any other
government, including state and local governments having jurisdiction over the Company or
the Services provided hereunder; national emergencies; civil disorder, insurrections, riots
wars, acts of terrorism, strikes, lockouts, work stoppages, or other labor problems or
regulations established or actions taken by any court or government agency having
jurisdiction over the Company or the acts of any party not directly under the control of the
Company.
The Company is not liable for any act, omission or negligence of any Local Exchange Carrier
Other Common Carrier, or other provider whose facilities are used concurrently in furnishing
any portion of the Services received by Customer, or for the unavailability of or any delays in
the furnishing of any Services or facilities that are provided by any Local Exchange Carrier
Other Common Carrier or provider,
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN 6 - 2003
Boise. Idaho
Issued: May 27, 2003
By:
Effective:June 6, 2003
Laurie Willman, Regulatory Manager
11200 Murray Schons Place
Beaverton, OR 97007
Infone LLC Idaho Price List No.
Original Page 9
SECTION 2 - RULES AND REGULATIONS, (continued)
Limitations of Liabilities of Company, (continued)
5.10
The Company shan be indemnified and held harmless by the Customer or Authorized User
ftom and against all loss, liability, damage, and expense, due to claims for libel, slander, or
inftingement of copyright or trademark in connection with any material transmitted by any
person using the Company s Services and any other claim resulting ftom any act or omission
of the Customer or Authorized User relating to the use of the Company's facilities.
The Company shall not be liable for any act or omission of any other entity furnishing to the
Customer, facilities or equipment used with the Service provided hereunder; nor shan the
Company be liable for any damages or losses due in whole or in part to the failure of
Customer-provided service, equipment or facilities.
Under no circumstances whatever shan the Company, its affiliates or officers, directors
agents, or employees of the Company or its affiliates, be liable for indirect, incidental, special
or consequential damages.
The Company s liability for damages arising out of any failure of Service shan not exceed an
amount equivalent to the proportionate charge to the Customer for the period during which
the faults in transmission occur.
The Company shall not be liable for the accuracy of any information provided to it by outside
sources relating to directory assistance or other service offerings. The Company makes every
effort to verify that an information that it provides to be current and accurate. The Company,
however, has no control over the information that it receives from its various suppliers and
makes no guarantee as such.
The included tariff language does not constitute a determination by the Commission that a
limitation of liability imposed by the Company should be upheld in a court of law.
Acceptance for filing by the Commission recognizes that it is a court's responsibility to
adjudicate negligence and consequential damage claims. It is also the court's responsibility to
determine the validity of the exculpatory clause.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN 6 - 2003
Boise. Idaho
Issued: May 2003
By:
Effective:June 6, 2003
Laurie Winman, Regulatory Manager
11200 Murray Schons Place
Beaverton, OR 97007 lL)/(i3l
Infone LLC Idaho Price List No.
Original Page 10
SECTION 2 - RULES AND REGULATIONS, (continued)
Responsibilities of the Customer or Authorized User
The Customer is responsible for setting-up and maintaining the accuracy of account
information, for complying with price list regulations, and for ensuring that Authorized Users
comply with price list regulations. The Customer is also responsible for the payment
Services billed to the Customer s account.
The Customer is liable for replacement or repair of damage of Company s network, facilities
and systems caused by negligence or willful act of the Customer, its Authorized Users, or
others, or by improper use of Services provided to the Customer, Authorized Users, or others.
The Customer or Authorized User is responsible for providing Company with a valid method
of billing for each call. The Company may validate the method of billing through available
credit card, calling card, caned number, third party telephone number, and room number
verification procedures, Where a requested billing method cannot by validated, the user may
be required to provide an acceptable alternate billing method or the Company may refuse to
provide Service.
The Customer or Authorized User is responsible for an activity on its account and an charges
incurred to its account by any User regardless of whether Customer has authorized such.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN 6 - 2003
Balse,ldaho
Issued: May 27 , 2003
By:
Effective:June 6, 2003
Laurie Willman, Regulatory Manager
11200 Murray Schons Place
Beaverton, OR 97007 m 103 o.
Infone LLC Idaho Price List No.
Original Page 11
SECTION 2 - RULES AND REGULATIONS, (continued)
Billing and Payment for Service
Responsibility for Charges
The Customer is responsible for payment of an charges for Services rendered. In particular
and without limitation to the foregoing, the Customer is responsible for any and all charges
for Service incurred as the result of:
(a)any delegation of authority resulting in the use of his or her communications
equipment and/or network Services which result in the placement of cans via the
Company;
(b)any and all use of the Service arrangement provided by the Company, including calls
which the Customer did not individuany authorize;
(c)any cans placed by or through the Customer s equipment via any remote access
feature(s),
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN6 - 2003
Boise, Idaho
Issued: May 27 2003
By:
Effective:June 6, 2003
Laurie Winman, Regulatory Manager
11200 Murray Schons Place
Beaverton, OR 97007
Infone LLC Idaho Price List No.
Original Page 12
SECTION 2 - RULES AND REGULATIONS, (continued)
Billing and Payment for Service, (continued)
Payment for Service
The Customer is responsible for payment of an charges for Services furnished to the
Customer for transmission of cans via the Company. This includes payment for cans or
Services originated at the Customer s number(s) or incurred at the specific request of the
Customer. The Customer agrees to pay to the Company or its authorized agent any charges for
Service incurred as a result of any delegation of authority resulting in the use of his or her
communications equipment and/or network Services which result in the placement of cans via
the Company. The Customer agrees to pay the Company or its authorized agent any and an
charges for Service incurred as a result of the use of the Service arrangement, including calls
which the Customer did not individuanyauthorize. Failure to receive a bill does not exempt a
Customer ftom payment of any sum or sums due the Company.
All charges due by the Customer are payable to the Company or any agent duly authorized to
receive such payments. The billing agent may be the Company, a local exchange telephone
company, credit card company, or other billing service. Terms of payment shan be according
to the rules and regulations of the agent and subject to the rules of regulatory bodies having
jurisdiction. Any objections to billed charges must be promptly reported to the Company or its
billing agent. Adjustments to Customers' bills shan be made to the extent that circumstances
exist which reasonably indicate that such changes are appropriate.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN 6 - 2003
Boise, Idaho
Issued: May 27 2003
By:
Effective:June 6, 2003
Laurie Winman, Regulatory Manager
11200 Murray Schons Place
Beaverton, OR 97007 If) lU:; ij'
Infone LLC Idaho Price List No.
Original Page 13
SECTION 2 - RULES AND REGULATIONS, (continued)
Billing and Payment for Service, (continued)
Billing and Collection of Charges
Cost of Collection
In the event the Company must employ the services of attorneys for collection of
charges due under this price list or any contract for special services, Customer shan
be liable for an costs of conection including reasonable attorney's fees and court costs
as awarded by the court.
Billing Disputes
The Customer should promptly notify the Company or its authorized agent of any
disputed items on an invoice. If the Customer and the Company are unable to resolve
the dispute to their mutual satisfaction, the Customer may contact the Commission.
Notice ftom the Customer of a dispute as to charges must be received in writing by
the Company within sixty (60) days after the date of the invoice. If the Customer and
the Company cannot reach agreement regarding a billing problem, the Customer may
file an informal or formal complaint with the Idaho Public Utilities Commission by
writing to or appearing at:
Idaho Public Utilities Commission
O. Box 83720
472 West Washington Street
Boise, ID 83720-0071
or by calling [phone] or [phone]
Backbilling
In accordance with Commission rules and regulations, the Company reserves the
right to bill and conect payment for any Services rendered in previous billing periods.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN 6 - 2003
Boise, Idaho
Issued: May 27 2003
By:
Effective:June 6, 2003
Laurie Willman, Regulatory Manager
11200 Murray Schons Place
Beaverton, OR 97007 IDIO
(j)
Infone LLC Idaho Price List No.
Original Page 14
SECTION 2 - RULES AND REGULATIONS, (continued)
Billing and Payment for Service, (continued)
Billing and Collection of Charges, (continued)
Overbilling
Company win not bill for cans not answered by a Company Operator. In the event
that an unanswered can is inadvertently bi ned, Company will cancel an such charges
upon request and will credit the account of the Customer,
If a Customer remits payment for charges rendered by the Company or through its
agent, and any charges are later found to be incorrect due to an error, the Company
win refund the overcharge, Any refund will be accomplished by a credit on a
subsequent bill for Service, or by check if the account is final.
Bill Detail
Bill detail is provided via secure access to Customer s account on the Company
website.
Bill Due Date and Late Payment Fees
Bills received directly ftom the Company are due upon receipt. Bills will be considered
delinquent if the bin is not paid within 30 days ftom the date of the statement. For charges
bined directly by the Company, a late payment fee of 0.875% per month will be charged on
any past due balance.
For bills issued by a billing agent, any applicable late payment fees will be assessed according
to the terms and conditions of the billing entity (e., Local Exchange Carrier and/or
commercial credit card company).
Return Check Charge
Any applicable return check charges will be assessed according to the terms and conditions of
the billing entity (e., Local Exchange Carrier and/or commercial credit card company). For
checks submitted directly to the company in payment for Services provided under this price
list, a return check charge of $10.00 will be assessed for checks returned for insufficientfunds. Idaho Public Utilities CommissiOI)
Office of the Secretary
ACCEPTED FOR FILING
JUN 6 - 2003
Issued: May 27 2003
By:
Effective:
Boise. Idaho
June 6, 2003
Laurie Willman, Regulatory Manager
11200 Murray Schons Place
Beaverton, OR 97007
Infone LLC Idaho Price List No.
Original Page 15
SECTION 2 - RULES AND REGULATIONS, (continued)
Billing and Payment for Service, (continued)
Deposits
The Company does not collect deposits.
Advance Payments
The Company does not conect advance payments.
Taxes and Fees
All state and local taxes (i.e., gross receipts tax, sales tax, municipal utilities tax) are applied
in addition to the rates and charges as set forth in this price list. To the extent that a
municipality, other political subdivision or local agency of government, or regulatory agency
imposes upon and conects ftom the Company a gross receipts tax, occupation tax, license tax
permit fee, ftanchise fee or regulatory fee, such taxes and fees may, insofar as practicable and
anowed by law, be billed pro rata to Customers receiving Service ftom the Company within
the territorial limits of such municipality, other political subdivision or local agency of
government.
The Company may adjust its rates and charges or impose additional rates and charges on its
Customers in order to recover amounts it is required by governmental or quasi-governmental
authorities to conect ftom or pay to others in support of statutory or regulatory programs.
Idaho p~bric Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN 6 - 2003
Boise. Idaho
Issued: May 27 2003
By:
Effective:June 6, 2003
Laurie Winman, Regulatory Manager
11200 Murray Schons Place
Beaverton, OR 97007 ID!U3!j'
Infone LLC Idaho Price List No.
First Revised Page 16
Cancels Original Page 16
SECTION 2 - RULES AND REGULATIONS, (continued)
Billing and Payment for Service, (continued)
Taxes and Fees, (continued)
Public Pay Telephone Compensation Charge
In order to recover the Company s expenses to comply with the FCC's pay telephone
compensation plan effective on October 7, 1997 (FCC 97-371), an undiscountable
per call charge is applicable to all interstate, intrastate and international calls that
originate ftom any domestic pay telephone used to access the Company s Services.
This surcharge, which is in addition to standard tariffed usage charges and any
applicable Service charges and surcharges associated with the Company s Service
applies for the use of the instrument used to access the Company s Service and is
unrelated to the Service accessed ftom the pay telephone.
Pay telephones include coin-operated and coinless phones owned by local telephone
companies, independent companies and other interexchange carriers. The Public Pay
Telephone Surcharge applies to the initial completed call and any re-originated call
(i.e" using the "#" symbol).
Whenever possible, the Public Pay Telephone Compensation Charge will appear on
the same invoice containing the usage charges for the surcharged call. In cases where
proper pay telephone coding digits are not transmitted to the Company prior to
completion of a call, the Public Pay Telephone Surcharge may be billed on a
subsequent invoice after the Company has obtained information ftom a carrier that
the originating station is an eligible pay telephone.
The Public Pay Telephone Surcharge does not apply to calls placed from pay
telephones at which the Customer pays for service by inserting coins during the
progress of the call.
Charge per call $0.50 (I)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 1 6 2004
Boise, Idaho
Issued: October 6, 2004
By:
Effective:October 16, 2004
Laurie Willman, Regulatory Manager
11200 Murray Scholls Place
Beaverton, OR 97007 !DHi40!
Infone LLC Idaho Price List No.
Original Page 17
SECTION 2 - RULES AND REGULATIONS, (continued)
Interconnection
The Company may interconnect its Services with those of any Other Common Carrier, Local
Exchange Carrier, or alternate access provider of its election, and to utilize such services for the
provision of Services offered herein. The Company shan not be liable for Service interruptions that
are a result of failure of an interconnection.
Cancellation of Service by Customer
A Customer may cancel Service by not using the Company s Service. The Customer is responsible for
an charges incurred while using the Service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN 6 - 2003
Boise. Idaho
Issued: May 27 2003
By:
Effective:June 6, 2003
Laurie Willman, Regulatory Manager
11200 Murray Scholls Place
Beaverton, OR 97007
Infone LLC Idaho Price List No.
Original Page 18
SECTION 2 - RULES AND REGULATIONS, (continued)
Refusalilliscontinuance of Service by Company
10.Discontinuance or Refusal of Service
The Company may discontinue or refuse access to its Service for any of the reasons
stated below:
For failure to pay a past due bill owed to the Company, including one for the
same class of Service furnished to the applicant or Customer at the same or
another location, or where the applicant or Customer voluntarily assumed, in
writing, responsibility for the bills of another applicant or Customer.
For failure to make payment in accordance with the terms of a deferred
payment arrangement;
When the Company has reason to believe that a Customer has used a device
or scheme to obtain Service without payment;
For violation of or noncompliance with a Commission order;
In the event of prohibited, unlawful or improper use of the facilities or
Service, or any other violation by the Customer of the rules and regulations
governing the facilities and Service furnished;
In the event of unauthorized use, where the Customer fails to take reasonable
steps to prevent the unauthorized use of the Service received ftom the
Company;
Idaho P~blic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN 6 - 2003
Boise, Idaho
Issued: May 27 2003
By:
Effective:June 6, 2003
Laurie Willman, Regulatory Manager
11200 Murray Schons Place
Beaverton, OR 97007 TD/i"
Infone LLC Idaho Price List No.
Original Page 19
SECTION 2 - RULES AND REGULATIONS, (continued)
RefusallDiscontinuance of Service by Company, (continued)
10.Discontinuance or Refusal of Service, (continued)
(continued)
For violation of or noncompliance with any rules of the Company on file
with the Commission;
For violation of or noncompliance with municipal ordinances and/or other
laws pertaining to Service; or
The Customer s use of equipment adversely affects the Company's Service to
others,
10.Any other reason that, in the opinion of the Company, will have an adverse
effect on the Company, its Customers, or its operations.
In the event a Customer s access to Service is discontinued for non-payment or other
reasons as stated above, the Customer shan be continue to remain responsible and
liable for all unpaid charges due and owed to the Company,
Any person or entity that uses, appropriates or secures the use of Service ftom the
Company, whether directly or indirectly, in any unlawful manner or through the
providing of any misleading or false information to the Company and which uses
appropriation, or securing of Services is inconsistent with the stated uses, intents, and
purposes of this price list or any restrictions, conditions, and limitations stated herein
shan be liable for an amount equal to the accrued and unpaid charges and applicable
interest and/or late payment charges that would have been applicable to the use of the
Company s Service actuany made by Customer.
The Company reserves the right to limit the Customer s use of the Operator s time on
anyone call.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN 6 - 2003
Boise, Idaho
Issued: May 27 2003
By:
June 6, 2003Effective:
Laurie Willman, Regulatory Manager
11200 Murray Schons Place
Beaverton, OR 97007 DI030,
Infone LLC Idaho Price List No.
Original Page 20
SECTION 2 - RULES AND REGULATIONS, (continued)
Refusal/Discontinuance of Service by Company, (continued)
10.Prohibited, Unlawful or Improper Use of the Facilities or Service
Prohibited, unlawful or improper use of the facilities or Service includes, but is not limited to:
The use of facilities or Service of the Company without payment of price list charges;
Caning or permitting others to can another person or persons so ftequently or at such
times of the day or in such manner as to harass, ftighten, abuse or torment such other
person or persons;
The use of profane or obscene language;
The use of the Service in such a manner such that it interferes with the service of
other Customers or prevents them ftom making or receiving cans;
The use of a mechanical dialing device or recorded announcement equipment to seize
a Customer s line, thereby interfering with the Customer s use of the Service; or
Permitting ftaudulent use.
Idaho P~blic Utilities Commission
Office of the Secretary
CCEPTED FOR FILING
JUN 6 - 2003
Boise, Idaho
Issued: May 27, 2003
By:
Effective:June 6, 2003
Laurie Willman, Regulatory Manager
11200 Murray Schons Place
Beaverton, OR 97007
Infone LLC Idaho Price List No.
Original Page 21
SECTION 2 - RULES AND REGULATIONS, (continued)
Refusal/Discontinuance of Service by Company, (continued)
10.Discontinuance Procedures
, in the judgment of the Company, any use of the facilities or Service by the Customer may
adversely affect the Company s personnel, plant, property or service, the Company reserves
the right to take immediate action, including termination of the Service and severing of the
connection, without notice to the Customer when injury or damage or other adverse effect to
Company personnel, plant, property or service is occurring, or is likely to occur.
Other Rules
11.Restoration of Service
The use and restoration of Service in emergencies shall be in accordance with Part 64
Subpart D of the Federal Communications Commission s Rules and Regulations, which
specifies the priority system for such activities, and in compliance with Commission rules.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN 6 - 2003
Boise, Idaho
Issued: May 27 2003
By:
Effective:June 6, 2003
Laurie Willman, Regulatory Manager
11200 Murray Scholls Place
Beaverton, OR 97007 lj)i(iW
Infone LLC Idaho Price List No.
Original Page 22
SECTION 3 - DESCRIPTION OF SERVICE AND RATES
General
The Company offers nationwide directory assistance and enhanced directory services, can completion
and long distance transport on a casual calling basis for communications originating and/or
terminating within the state under the terms of this price list.
Timing of Calls
Bining for cans placed over the network is based in part on the duration ofthe call.
Timing for an calls begins when the Company Operator answers the can (i,e, when two way
communications are established.
Chargeable time for an cans ends when the caning party disconnects from the can.
Minimum call duration and can timing increments for billing purposes are specified on a per-
product basis in this price list.
U sage charges are computed and rounded up to the nearest penny on a per call basis.
There is no billing applied for cans not answered by a Company Operator.
Rate Periods
The Company s Services are not time of day or day of week sensitive. The same rates apply 24 hours
per day, seven (7) days per week.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN 6 - 2003
rlOlS~, : jJfi\i!
Issued: May 27 2003
By:
Effective:June 6, 2003
Laurie Willman, Regulatory Manager
11200 Murray Schons Place
Beaverton, OR 97007 lDlO3fJ;
Infone LLC Idaho Price List No.
Original Page 23
SECTION 3 - DESCRIPTION OF SERVICE AND RATES, (continued)
Nationwide Directory Assistance and Enhanced Directory Services
The Company offers Nationwide Directory Assistance and Enhanced Directory Services
can completion and long distance transport on a casual calling basis. The Customer accesses
the Company s Service by dialing a toll-ftee number,
The per call transaction charge ("Per Can Charge ) includes any regulated and/or unregulated
directory assistance or enhanced directory services provided, and also includes the fIrst fifteen
minutes of usage, whether regulated or unregulated, or a combination of both. The Per Can
Charge applies regardless of whether the Operator is able to furnish the requested telephone
number or other information. The per minute usage rate applies for all usage in excess of
fifteen minutes, whether regulated or unregulated, or a combination of both. Additional usage
when applicable, is billed in one (1) minute increments after the initial bining period.
The Per Can Charge and any applicable usage charges are waived for the first five calls for a
new Customer if made within thirty (30) days of the Customer s account set-up.
Per Call Charge:
(A)Includes first fifteen minutes of usage or any portion thereof:$0.
Usage
(B)Per minute or portion thereof (in excess of fifteen minutes)$0,
* Enhanced Directory Services include provision of multiple listings ftom a single call and
concierge services such as weather reports, movie listings, hotel and restaurant reservations
and horoscopes, which are not regulated by this Commission, Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOH FILING
JUN 6 - 2003
Issued: May 27 2003
By:
Effective:
Boise. Idaho
June 6, 2003
Laurie Willman, Regulatory Manager
11200 Murray Schons Place
Beaverton, OR 97007
Infone LLC Idaho Price List No.
Original Page 24
SECTION 4 - PROMOTIONS
Promotions - General
The Company may ftom time to time conduct special tests or pilot programs and promotions at its
discretion to demonstrate the ease of use, quality of service and to promote the sale of its services. The
Company may also waive all or a portion of processing fees for winners of contests and other
occasional promotional events sponsored or endorsed by the Company. From time to time the
Company may waive all processing fees for a Customer for a limited duration in accordance with
Commission regulations.
Demonstration of Calls
From time to time the Company may demonstrate its service by providing ftee test calls over its
network.
Idaho P~blic Utilities Commission
OffIce of the Secretary
ACCEPTED FOR FILING
JUN 6 - 2003
Boise, Idaho
Effective:June 6, 2003Issued: May 27 2003
By:Laurie Willman, Regulatory Manager
11200 Murray Schons Place
Beaverton, OR 97007
Infone LLC Idaho Price List No.
Original Page 25
SECTION 5 - CONTRACT SERVICES
General
At the option of the Company, service may be offered on a contract basis to meet specialized
requirements of the Customer not contemplated in this price list, The terms of each contract shan be
mutually agreed upon between the Customer and Company and may include discounts off of rates
contained herein, waiver of recurring or nonrecurring charges, charges for speciany designed and
constructed services not contained in the Company s general service offerings, or other customized
features.
Idaho P~blic Utilities Commission
OffIce of the SecretaryEPTED FOR FILING
JUN 6 - 2003
Boise, Idaho
Issued: May 27 2003
By:
Effective:June 6, 2003
Laurie Winman, Regulatory Manager
11200 Murray Schons Place
Beaverton OR 97007 lD!03UJ