Maxcess Inc.pdf

Maxcess, Inc.Idaho P.u.e. Tariff No. 2
Original Title Page
Cancels Tariff No.1 in its entirety
Replaces Maxcess, Inc. 's Idaho P. U. C. Tariff No.1 in its entirety
TELECOMMUNICATIONS TARRIFF
Maxcess, Inc.
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
(877) 553- 7700
This Tariff contains the service descriptions and rates applicable to the furnishing
telecommunications services offered by Maxcess, Inc. ("Maxcess ) within the State
Idaho.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
SEP 29 2000
Boise. Idaho
Issued: September 19 2000 Effective Date: September 29, 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
IDiOOOJ
Maxcess, Inc.Idaho P.u.C. Tariff No. 2
Original Page 1
CHECK SHEET
The Title Page and pages listed below are inclusive and effective as ofthe date shown. Original and revised
pages as named below contain all changes from the original Tariff that are in effect on the date shown on
each page.
Page Number Revision Page Number Revision
Title Page Original Original
Original.Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Indicates pages included with this filing.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
SEP 29 2000
Boise. Idaho
Issued: September 19 2000 Effective Date: September 29, 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
IDiOOOI
Maxcess, Inc.Idaho P.u.e. Tariff No. 2
Original Page 2
T ABLE OF CONTENTS
Description Page NumberTITLE PAGE .
......................................................
Title
CHECK SHEET.............................................. ..........
TABLE OF CONTENTS....................................... ..........
EXPLANATION OF SYMBOLS ..........................................Tariff FORMAT ....................................................... 4
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS. . . . . . . . . . . . . . . . .. 5
SECTION2-RULESANDREGULATIONS ................................
SECTION3-RATESANDSERVICES ...................................
SECTION4-CONTRACTSERVICES ....................................
SECTIONS-PROMOTIONS ............................................
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
SEP 29 2000
Boise. Idaho
Issued: September 19, 2000 Effective Date: September 29 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
IDiOOOJ
Maxcess, Inc.Idaho P.C. Tariff No. 2
Original Page 3
EXPLANATION OF SYMBOLS
The following are the only symbols used for the purposes indicated below:
C - To signify Changed Regulation.
D - Delete or Discontinue
I - Change Resulting in an Increase to a rate
M - Moved from Another Tariff Location
N - New
R - Change Resulting in a Reduction to a rate
S - Matter Appearing Elsewhere or Repeated for Clarification
T - Change in Text But No Change to Rate or Charge
Z - Correction
Idaho Public Utilities Commission
Office of the SecretaryACCEPTED FOR FILING
SEP 29 2000
Boise, Idaho
Issued: September 19, 2000 Effective Date: September 29 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
lDiOOO 1
Maxcess, Inc.Idaho P.D.C. Tariff No. 2
Original Page 4
Tariff FORMAT
Page Numbering - Sheet numbers appear in the upper right corner ofthe page. Sheets are numbered
sequentially. However, new sheets are occasionally added to the Tariff. When a new sheet is added
between sheets already in effect, a decimal is added. For example, a new sheet added between sheets
14 and 15 would be 14.
Page Revision Numbers - Revision numbers also appear in the upper right corner of each page.
These numbers are used to determine the most current sheet version on file with the Commission.
For example, the 4th revised Sheet 14 cancels the 3rd revised Sheet 14. Because of various
suspension periods, deferrals, etc., the most current sheet number on file with the Commission is not
always the Tariff page in effect. Consult the Check Sheet for the sheet currently in effect.
Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of coding
is subservient to its next higher level:
1.1.
2. 1. LA.
2. 1. LA. 1.
2. 1. LA. l.(a).
1. LA. l.(a).
A.l.(a).I.(i).
1.A.l.(a).I.(i).(1).
Check Sheets - When a Tariff filing is made with the Commission, an updated Check Sheet
accompanies the Tariff filing. The Check Sheet lists the sheets contained in the Tariff, with a cross
reference to the current revision number. When new pages are added, the Check Sheet is changed
to reflect the revision. All revisions made in a given filing are designated by an asterisk (*). There
will be no other symbols used on this page if these are the only changes made to it (i., the format
etc. remain the same, just revised revision levels on some pages). The Tariff user should refer to the
latest Check Sheet to find out if a particular page is the most current on file with the Commission.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
SEP 29 2000
Boise, Idaho
Issued: September 19 2000 Effective Date: September 29 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
lDiOOOl
Maxcess, Inc.Idaho P.D.C. Tariff No. 2
Original Page 5
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS
Access Line - An arrangement which connects the Customer s location to a Maxcess, Inc. switching center
or point of presence.
Authorized User - A person, firm, corporation, or any other entity authorized by the Customer to
communicate utilizing the Carrier s service.
Call - A completed connection established between a calling station and one or more called stations.
Called Party - The person, individual, corporation, or other entity whose telephone number is called by the
End User. For calls placed on an Collect Billing basis, the Called Party accepts responsibility for payment
of the charges for use of services provided by Maxcess.
Calling Card - A proprietary calling card which is accessed by dialing a company-provided access number.
Commission - refers to the Idaho Utilities Commission
Company or Carrier - Maxcess, Inc. unless otherwise clearly indicated by the context.
Customer - The person, firm, corporation, or other entity which orders, cancels, amends, or uses service and
is responsible for payment of charges and compliance with the Company s tariff.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
SEP 29 2000
Boise, Idaho
Issued: September 19 2000 Effective Date: September 29 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
lDiOOOI
Maxcess, Inc.Idaho P.e. Tariff No. 2
Original Page 6
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, cont
End User - Any person, firm, corporation, partnership or other entity which uses the services of the Carrier
under the provisions and regulations of this tariff. The End User is responsible for payment unless the
charges for the services utilized are accepted and paid by another Customer.
Incomplete Call - A call in which no called station was reached by the caller (i.e. busy signal or no answer).
LATA - Local access and transport area. A geographic area established by the US District Court for the
District of Columbia in Civil Action No. 17-, within which a local exchange Company provides
communications services.
LEC - Local Exchange Company
Maxcess - Maxcess, Inc. unless otherwise specified in this tariff.
Premises - A building or buildings on contiguous property.
Presubscribe - A method used to identify Maxcess, Inc. as the Customer s primary interexchange carrier and
provide the Customer with direct dial" 1 +" long distance calling on Maxcess, Inc.s network.
Subscriber - See Customer.
Switched Access - A method for reaching the Company through the local switched network whereby the
Customer uses standard business or residential local lines.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
SEP 29 2000
Boise, Idaho
Effective Date: September 29, 2000Issued: September 19 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
3 15 Calhoun Street, Suite 314
Tallahassee, Florida 32301
lDiOOOI
Maxcess, Inc.Idaho P.C. Tariff No. 2
Original Page 7
SECTION 1- TECHNICAL TERMS AND ABBREVIATIONS, cont
Term Commitment - Customer who commits to using the carrier s service for a specified time may be
eligible for lower rates. Rates may be used on length of term and volume.
Term Discount - Specified discounts the carrier may provide a customer who commits to using certain
carrier services for a specified period of time.
Terminal Equipment - Telecommunications devices, apparatus and associated wiring on the premises of
the Customer.
Underlying Carrier - The facilities based interexchange carrier or carriers from whom Maxcess Inc.
purchases Long Distance Service.
V & H Coordinates - Geographic points which define the originating and terminating points of a call in
mathematical terms so that the airline mileage of the call may be determined. Call mileage is used for the
purpose of rating calls.
Volume Discounts - Specified service offering by which the Carrier offers discounts based upon monthly
usage or billing volume.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
S E P 2 9 2000
Boise, Idaho
Issued: September 19 2000 Effective Date: September 29 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
IDiOOOI
Maxcess, Inc.Idaho P.D.C. Tariff No. 2
Original Page 8
SECTION 2 - RULES AND REGULATIONS
Undertaking of the Company
Maxcess is a common carrier providing intrastate direct dialed and calling card services to
Customers within the State of Idaho. Maxcess' services and facilities are furnished for
communications originating at specified points within the State ofIdaho under terms of this Tariff.
Maxcess provides for the installation, operation, and maintenance of the communications services
provided herein in accordance with the terms and conditions set forth under this Tariff. Maxcess
may act as the Customer s agent for ordering access connection facilities provided by other carriers
or entities, when authorized by the Customer, to allow connection of a Customer s location to the
Maxcess services. The Customer shall be responsible for all charges due for such service
arrangement.
The Company s services are provided on a monthly basis unless otherwise provided, and are
available twenty-four (24) hours per day, seven (7) days per week.
Applicability of Tariff
This Tariff is applicable to telecommunications services provided by Maxcess within the state of
Idaho.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
S E P 2 9 2000
BOise, Idaho
Issued: September 19, 2000 Effective Date: September 29, 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
IDiOOOI
Maxcess, Inc.Idaho P.e. Tariff No. 2
Original Page 9
SECTION 2 - RULES AND REGULATIONS, cont'
Payment and Credit Regulations
Payment Arrangements
The Customer is responsible for payment of all charges for services and equipment
furnished to the Customer for transmission of calls via the Company. The Customer agrees
to pay to the Company or its authorized agent any cost(s) incurred as a result of any
delegation of authority resulting in the use of his or her communications equipment and/or
network services which result in the placement of calls via the Company. The Customer
agrees to pay the Company or its authorized agent any and all cost(s) incurred as a result of
the use of the service arrangement, including calls which the Customer did not individually
authorize.
All charges due by the Customer are payable to the Company or any agency duly authorized
to receive such payments. Terms of payment shall be according to the rules and regulations
of the agency and subject to the rules of regulatory agencies, such as the Idaho PUC. Any
objections to billed charges must be promptly reported to the Company or its billing agent.
Adjustments to Customers' bills shall be made to the extent that circumstances exist which
reasonably indicate that such changes are appropriate.
Charges for installations, service connections, moves, and rearrangements, where applicable
are payable upon demand by the Company or its authorized agent. The billing thereafter
will include recurring charges and actual usage as defined in this Tariff.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
S E P 2 9 2000
Boise, Idaho
Issued: September 19 2000 Effective Date: September 29, 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
3 15 Calhoun Street, Suite 314
Tallahassee, Florida 32301
IDiOOOI
Maxcess, Inc.Idaho P.C. Tariff No. 2
Original Page 10
SECTION 2 - RULES AND REGULATIONS cont
Payment and Credit Regulations, cont
Deposits
The Company reserves the right to examine the credit record of the Customer, using any
lawful sources for determining credit standing. If the Customer s financial condition is
unknown or unacceptable to the Company, the Customer may be required to provide the
Company with a security deposit which the Company may apply against overdue charges.
The amount of the security deposit will be no greater than two months' estimated usage but
may vary with the Customer s credit history and projected usage. The Customer shall be
apprized that after one year of service the Account shall be reviewed, and in the event that
all amounts due have been paid within the terms and conditions of this Tariff, the deposit
shall be refunded in full with interest as required by law or regulations. If subsequent
payment or usage patterns change, the Company may request an increase in or resubmission
of the security deposit as appropriate. The Company may also require a security deposit
before service is restored (along with the payment of overdue charges) from the Customer
whose service has been discontinued for nonpayment of overdue charges. Such security
deposit may be based on a new credit history (taking into account the discontinuance of
service) and estimates of usage.
The fact that a security deposit has been made in no way relieves the Customer from the
prompt payment of bills upon presentation.
Advance Payments
To safeguard its interests, the Company may require a customer to make an advance payment
before services and facilities are furnished. Where special construction or extraordinary
nonrecurring costs are involved, an advance payment of an amount equal to the estimated
nonrecurring charges or the special construction may be required. Advanced payments will
be credited to the customer s first bill in which the special construction or extraordinary
charges are billed.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
S E P 2 9 2000
Boise, Idaho
Effective Date: September 29, 2000Issued: September 19, 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
3 15 Calhoun Street, Suite 314
Tallahassee, Florida 32301
JDiOOOla
Maxcess, Inc.Idaho P.C. Tariff No. 2
Original Page 11
SECTION 2 - RULES AND REGULATIONS, cont'
Payment and Credit Regulations, cont
Commercial Credit Card Payment Option
Customers may choose to pay monthly bills via certain commercial credit cards accepted by
the Company. Credit Card billed Customers will receive monthly call detail statements
which are separate from the credit card bills. If the Customer s credit card company rejects
billing, the Company will make three attempts - two by telephone and one by mail - to
contact the Customer for alternative payment arrangements. If alternative payment
arrangements are not made in seven days, the Customer s long distance service is
discontinued.
Payment Due Date and Late Payment Charges
All bills are due upon receipt. Any bill outstanding and unpaid more than thirty (30) days
after the date the bill is postmarked, shall be considered past due. A late payment fee of
5% per month will be applied to any past due balance.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
SEP 29 2000
Boise, Idaho
Issued: September 19 2000 Effective Date: September 29 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
IDiOOOI
Maxcess, Inc.Idaho P.e. Tariff No. 2
Original Page 12
SECTION 2 - RULES AND REGULATIONS, cont
Taxes and Fees
For Debit Card calls, if offered, state and local taxes are included in the stated rates in this
Tariff. For all other calls, state and local taxes (i., gross receipts tax, sales tax, municipal
utilities tax) are listed as separate line items on the Customer s bill and are not included in
the quoted rates and charges set forth in this Tariff.
To the extent that a municipality, other political subdivision or local agency of government
or Commission imposes upon and collects from the Company a gross receipts tax
occupation tax, license tax, permit fee, franchise fee, or regulatory fee, such taxes and fees
shall, insofar as practicable and allowed by law, be billed pro rata to Customers receiving
service from the Company within the territorial limits of such municipality, other political
subdivision or local agency of government.
The Company may adjust its rates and charges or impose additional rates and charges on its
Customers in order to recover amounts it is required by governmental or quasi-governmental
authorities to collect from or pay to others in support of statutory or regulatory programs.
Such adjustments shall be listed in this Tariff.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
S E P 2 9 2000
Boise, Idaho
Effective Date: September 29, 2000Issued: September 19 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
IDiOOOI
Maxcess, Inc.Idaho P.C. Tariff No. 2
Original Page 13
SECTION 2 - RULES AND REGULATIONS, cont'
Taxes and Fees, cont'
2.4.cont'
Pay Telephone Surcharge
In order to recover the Company s expenses to comply with the FCC's pay
telephone compensation plan effective on October 7, 1997 (FCC 97-371), an
undiscountable per call charge is applicable to all interstate, intrastate and
international calls that originate from any domestic pay telephone used to access the
Company s services. The Pay Telephone Surcharge, which is in addition to standard
Tariffed usage charges and any applicable service charges and surcharges
associated with the Company s service, applies for the use of the instrument used
to access the Company service and is unrelated to the Company s service accessed
from the pay telephone.
Pay telephones include coin-operated and coinless phones owned by local telephone
companies, independent companies and other interexchange carriers. The Pay
Telephone Surcharge applies to the initial completed call and any reoriginated call
(i., using the n#n symbol).
Whenever possible, the Pay Telephone Surcharge will appear on the same invoice
containing the usage charges for the surcharged call. In cases where proper pay
telephone coding digits are not transmitted to the Company prior to completion of
a call, the Pay Telephone Surcharge may be billed on a subsequent invoice after the
Company has obtained information from a carrier that the originating station is an
eligible pay telephone.
The Pay Telephone Surcharge does not apply to calls placed from pay telephones
at which the Customer pays for service by inserting coins during the progress ofthe
call.
Rate per Call $0.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
S E P 2 9 2000
Boise, Idaho
Issued: September 19 2000 Effective Date: September 29, 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 3 14
Tallahassee, Florida 32301
IDiOOOI
Maxcess, Inc.Idaho P.C. Tariff No. 2
Original Page 14
SECTION 2 - RULES AND REGULATIONS, cont
Refunds or Credits for Service Outages or Deficiencies
Interruption of Service
Credit allowances for interruptions of service which are not due to the Company s testing
or adjusting, to the negligence ofthe Customer, or to the failure of channels, equipment or
communications systems provided by the Customer, are subject to the general liability
provisions set forth in Section 2.6 herein. No credit is issued for outages less than ~ hour
in duration. Credit for outages greater than ~ hour in duration is issued for fixed recurring
monthly charges only. Outage credits are calculated in thirty minute intervals. The amount
of the credit is determined by pro-rating the monthly recurring charge for the time of the
outage (in thirty-minute intervals). It shall be the obligation of the Customer to notify the
Company immediately of any interruption in service for which a credit allowance is desired
by Customer. Before giving such notice, the Customer shall ascertain that the trouble is not
within his or her control, or is not in wiring or equipment, ifany, furnished by the Customer
and connected to the Company s terminal. Interruptions caused by Customer-provided or
Company-provided automatic dialing equipment are not deemed an interruption of service
as defined herein since the Customer has the option of using the long distance network via
local exchange company access.
Credit allowances for interruptions of service billed on a usage basis shall be limited to the
rate applicable to the initial period of the call to compensate for re-establishment of the
connection.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
SEP 29 2000
.)'H"C.. Idaho
Issued: September 19 2000 Effective Date: September 29 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
IDiOOOI
Maxcess, Inc.Idaho P.C. Tariff No. 2
Original Page 15
SECTION 2 - RULES AND REGULATIONS, cont'
Refunds or Credits for Service Outages or Deficiencies, con! '
2.5.Inspection, Testing and Adjustment
Upon reasonable notice, the facilities provided by the Company shall be made available to
the Company for such tests and adjustments as may be deemed necessary for maintenance
in a condition satisfactory to the Company. No interruption allowance will be granted for
the time during which such tests and adjustments are made.
Liabilities of the Company
The liability of the Company for any claim or loss, expense or damage (including indirect
special, or consequential damage) for any interruption, delay, error, omission, or defect in
any service, facility or transmission provided under this Tariff shall not exceed an amount
equivalent to the proportionate charges to the Customer for the period of service or the
facility provided during which such interruption, delay, error, omission, or defect occurs.
The Company shall not be liable for any claim or loss, expense, or damage (including
indirect, special, or consequential damage), for any interruption, delay, error, omission, or
other defect in any service facility, or transmission provided under this Tariff, if caused by
any person or entity other than the Company, by any malfunction of any service or facility
provided by any other carrier, by any act of God, fire, war, civil disturbance, or act of
government, or by any other cause beyond the Company s direct control.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
SEP 29 2000
Boise, Idaho
Issued: September 19, 2000
Issued By:
Effective Date: September 29, 2000
Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
IDiOOOI
Maxcess, Inc.Idaho P.C. Tariff No. 2
Original Page 16
SECTION 2 - RULES AND REGULATIONS, cont
Liabilities of the Company, cont
The Company shall not be liable for, and shall be fully indemnified and held harmless by
Customer or other users of its service against any claim or loss, expense, or damage, (i) for
defamation, invasion of privacy, infringement of copyright or patent, unauthorized use of
any trademark, trade name, or service mark, unfair competition, interference with or
misappropriation or violation of any contract, proprietary or creative right, or any other
injury to any person, property, or entity arising from the material data, information, or
content revealed to, transmitted, processed, handled, or used by Company under this Tariff
or (ii) for connecting, combining, or adapting Company s facilities with Customer
apparatus or systems, or (iii) for any act or omission of the Customer, or (iv) for any
personal injury or death of any person, or for any loss of or damage to Customer s premises
or any other property, whether owned by Customer or others, caused directly or indirectly
by the installation, maintenance, location, condition, operation, failure or removal of
equipment or wiring provided by the Company if not directly caused by negligence of the
Company.
The Company will provide credit on charges disputed by Customer, verbally or in writing,
that are verified as incorrect by Company. If objection is not received by Company within
a reasonable period of time after bill is rendered (as determined by current law and
regulatory policy), the account shall be deemed correct and binding upon the Customer.
The included Tariff language does not constitute a determination by the Commission that
a limitation of liability imposed by the Company should be upheld in a court of law.
Acceptance for filing by the Commission recognizes that it is a court's responsibility to
adjudicate negligence and consequential damage claims. It is also the court's responsibility
to determine the validity of the exculpatory clause.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
SEP 29 2000
Boise, Idaho
Issued: September 19, 2000
Issued By:
Effective Date: September 29 2000
Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
IDiOOOI
Maxcess, Inc.Idaho P.D.C. Tariff No. 2
Original Page 17
SECTION 2 - RULES AND REGULATIONS, cont
Refusal or Discontinuance by Company
Service may be suspended by the Company, without notice to the Customer, by blocking
traffic to certain cities or NXX exchanges, or by blocking calls using certain Customer
travel cards when the Company deems it necessary to take such action to prevent unlawful
use of its service. Maxcess will restore services as soon as it can be provided without undue
risk, and will upon request by the Customer, assign new travel card codes to replace ones
that have been deactivated.
Maxcess may refuse or discontinue service under the following conditions provided that
unless otherwise stated, the Customer shall be given notice to comply with any rule or
remedy any deficiency:
For non-compliance with or violation of any State, municipal, or Federal law
ordinance or regulation pertaining to telephone service.
For use of telephone service for any purpose other than that described in the
application.
For neglect or refusal to provide reasonable access to Maxcess or its agents for the
purpose of inspection and maintenance of equipment owned by Maxcess or its
agents.
For noncompliance with or violation of Commission regulation or rules and
regulations on file with the Commission.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
SEP 29 2000
Boise. Idaho
Issued: September 19 2000 Effective Date: September 29, 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
JDiOOOI
Maxcess, Inc.Idaho P.C. Tariff No. 2
Original Page 18
SECTION 2 - RULES AND REGULATIONS, cont
Refusal or Discontinuance by Company, cont
cont'
For nonpayment of bills, provided that suspension or termination of service shall
not be made without five (5) days written notice to the Customer, except in extreme
cases. Such notice will be provided in a mailing separate from the Customer
regular monthly bill for service.
Without notice in the event of Customer or Authorized User use of equipment in
such a manner as to adversely affect Maxcess' equipment or service to others.
Without notice in the event of tampering with the equipment or services owned by
Maxcess or its agents.
Without notice in the event of unauthorized or fraudulent use of service. Whenever
service is discontinued for fraudulent use of service, Maxcess may, before restoring
service, require the Customer to make, at his or her own expense, all changes in
facilities or equipment necessary to eliminate illegal use and to pay an amount
reasonably estimated as the loss in revenues resulting from such fraudulent use.
Without notice by reason of any order or decision of a court or other government
authority having jurisdiction which prohibits Company from furnishing such
servIces.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
SEP 29 2000
Boise, Idaho
Effective Date: September 29, 2000Issued: September 19 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
IDiOOOI
Maxcess, Inc.Idaho P.e. Tariff No. 2
Original Page 19
SECTION 2 - RULES AND REGULATIONS, cont'
Limitations of Service
Service will be furnished subject to the continuing economic availability of the necessary
facilities and/or equipment and subject to the provisions of this Tariff.
Maxcess reserves the right to discontinue furnishing service, upon written notice, when
necessitated by conditions beyond its control, or when the Customer is using the service in
violation of the provisions of this Tariff, or in violation of law.
The Company does not undertake to transmit messages, but offers the use of its facilities
when available, and will not be liable for errors in transmission or for failure to establish
connections.
Maxcess reserves the right to discontinue the offering of any service with proper notice or
deny an application for service if a change in regulation materially and negatively impacts
the financial viability of the service in the best business judgment of the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR Fill
SEP 29 2000
Boise. \daM
Issued: September 19 2000
Issued By:
Effective Date: September 29, 2000
Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
IDiOOOI
Maxcess, Inc.Idaho P.C. Tariff No. 2
Original Page 20
SECTION 2 - RULES AND REGULATIONS, cont
Use of Service
Service may be used for any lawful purpose for which it is technically suited. Customers reselling
or rebilling Maxcess ' Idaho intrastate service must have authority to provide interexchange services
from the Idaho Public Utilities Commission.
Terminal Equipment
Company s facilities and service may be used with or terminated in Customer-provided terminal
equipment or systems, such as PBXs, key systems, multiplexers, repeaters, signaling sets
teleprinters, handsets, or data sets. Such terminal equipment shall be furnished and maintained at
the expense ofthe Customer, except as otherwise provided. Customer is responsible for all costs at
his or her premises, including personnel, wiring, electrical power, and the like, incurred in the use
of Company s service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
SEP 29 2000
Boise, Idaho
Issued: September 19 2000 Effective Date: September 29, 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
IDiOOOI
Maxcess, Inc.Idaho P.C. Tariff No. 2
Original Page 21
SECTION 2 - RULES AND REGULATIONS, cont
Cost of Collection and Repair
Customer is responsible for any and all costs incurred in the collection of monies due the Company
including legal and accounting expenses. The Customer is also responsible for recovery costs of
Company-provided equipment and any expenses required for repair or replacement of damaged
equipment.
Restoration of Service
Restoration of service shall be accomplished in accordance with Idaho PUC and FCC rules and
regulations.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
SEP 29 2000
Boise, Idaho
Issued: September 19 2000 Effective Date: September 29 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
IDiOOOI
Maxcess, Inc.Idaho P.C. Tariff No. 2
Original Page 22
SECTION 2 - RULES AND REGULATIONS, cont
Rules Applicable to Toll-Free Services
13.1 The Company makes every effort to reserve toll-free (800/888)vanity numbers requested by
Customers, but makes no guarantee or warranty that the requested number(s) will be
available.
13.2 The Company will participate in porting toll-free numbers only if the account balance is
zero and all charges incurred as a result of the toll free number have been paid.
13.3 If a Customer who has received a toll free number does not subscribe to toll-free 800/888
service within ninety (90) calendar days, the Company reserves the right to make the
assigned number available for use by another Customer.
13.Toll free numbers shared by more than one Customer, whereby individual Customers are
identified by a unique Personal Account Code, may not be assigned or transferred for use
with service provided by another carrier. Subject to the limitations provided in this Tariff
the Company will only honor Customer requests for a change in Resp. Org. or 800/888
service provider for toll free numbers dedicated to the sole use of that single Customer.
Other Rules
14.The Company may temporarily suspend service without notice to the Customer, by blocking
traffic to certain cities or NXX exchanges, or by blocking calls using certain Personal
Account codes when the Company deems it necessary to take such action to prevent
unlawful use of its service. The Company will restore service as soon as service can be
provided without undue risk of fraud.
Idaho Public Utilities Commission
Office of the Secret~ry
ACCEPTED FOR Fil
SEP 29 2000
Boise, Idaho
Issued: September 19, 2000 Effective Date: September 29, 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
IDiOOOI
Maxcess, Inc.Idaho P.D.C. Tariff No. 2
Original Page 23
SECTION 3 - RATES AND SERVICES
General
Maxcess provides intrastate, interexchange telecommunications services between locations in Idaho.
Timing of Calls
Billing for calls placed over the network is based in part on the duration of the call.
Timing for all calls begins when the called party answers the call (i.e. when two way
communications are established.) Answer detection is based on standard industry answer
detection methods, including hardware and software answer detection.
Chargeable time for all calls ends when one of the parties disconnects from the call.
Minimum call duration and additional increments for billing are specified in the description
of each service.
No charges apply to incomplete calls.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
S E P 2 9 2000
Boise. Idaho
Issued: September 19, 2000 Effective Date: September 29, 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
IDiOOOI
Maxcess, Inc.Idaho P.C. Tariff No. 2
Original Page 24
SECTION 3 - RATES AND SERVICES, cont'
Rate Periods
Maxcess ' services are not time of day sensitive. The same rate applies 24 hours per day, 7 days per
week.
Maxcess Discount Calling Plans
Maxcess Discount Calling Plans are discount IntraLA T A and InterLA T A Long Distance
Telecommunications Services offered to business and residence customers.
A customer may only subscribe to one Maxcess Discount Calling Plan per main billing
number at any given time.
In order to receive reduced rates, some customers may commit, by signing a written
agreement, to use the Company s services for a specified period of time. This term
commitment may be for all or partial services provided by the Company but will usually
indicate a minimum amount of billing each month for a specified time period. The
Company maintains the right to, and customer may be invoiced for, the billing commitment
for each month remaining on the written agreement should the customer fail to achieve the
minimums or disconnect before the written term commitment expires. The Company will
be entitled to payment up to a maximum of the overall commitment less all charges
previously invoiced and paid by the Customer.
Idaho Public Utilities Commissiolt
Office of the Secretary
ACCEPTED FOR FILING
SEP 29 2000
Boise, Idaho
Issued: September 19 2000
Issued By:
Effective Date: September 29, 2000
Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
IDiOOOl
Maxcess, Inc.Idaho P.e. Tariff No. 2
Original Page 25
SECTION 3 - RATES AND SERVICES, cont'
3.4 Maxcess Discount Calling Plans cont
3.4.Velocity Plus Discount Schedule
Discounts on rates for Maxcess Velocity Plus Service are available based on term and
volume commitments. Volume is determined by the Customer s total monthly intraLATA
and interLATA Maxcess toll billing to the same account. Toll service is also available on
a month-to-month basis at non-discounted rates shown in this section of this tariff.
Monthly Volume One Two Three Four Five
Commitment Year Year Year Year Year
$ 5 000 10%15%20%25%30%
$10 000 15%20%25%30%35%
$25 000 20%25%30%35%40%
$50 000 25%30%35%40%45%
Term Commitment
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
SEP 29 2000
Boise. Idaho
Issued: September 19, 2000 Effective Date: September 29, 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
IDiOOOl
Maxcess, Inc.Idaho P.C. Tariff No. 2
Original Page 26
SECTION 3 - RATES AND SERVICES, cont'
Maxcess Velocity Plus Switched Service
Maxcess Velocity Plus Switched Service is offered to business and residential customers for both
inbound and outbound, intraLA T A and interLA T A, calling over standard switched lines. Calls are
billed in one (1) second increments after an initial minimum call duration of six (6) seconds. The
following rates are not time of day sensitive or distance sensitive, and apply 24 hours per day, 7 days
a week.
Switched Direct Dial Usage Rate
Per minute:$0.2968
Switched Toll Free Usage Rate
Per minute:$0.2968
Maxcess Velocity Plus Dedicated Service
Maxcess Velocity Plus Dedicated Service is offered to business and residential customers for both
inbound and outbound, intraLA T A and interLA T A, calling over dedicated access lines. Calls are
billed in one (1) second increments after an initial minimum call duration of six (6) seconds. The
following rates are not time of day sensitive or distance sensitive, and apply 24 hours per day, 7 days
a week.
Dedicated Direct Dial Usage Rates
Per minute:$0.1710
Dedicated Toll Free Usage Rates
Per minute:$0.1710
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
SEP 29 2000
Boise. Idaho
Issued: September 19 2000 Effective Date: September 29, 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
3 15 Calhoun Street, Suite 3 14
Tallahassee, Florida 32301
IDiOOOI
Maxcess, Inc.Idaho P.C. Tariff No. 2
Original Page 27
SECTION 3 - RATES AND SERVICES, cont
Travel Talk
This service permits the caller to charge the principal presubscribed location for a call while the
caller is away from the principal location. The Customer may place calls from any touch tone phone
in the U.S. by dialing a toll free "8XX" number and entering a personal identification code, followed
by the desired telephone number. Calls are billed in six (6) second increments after an initial
minimum call duration of thirty (30) seconds. The following rates are not time of day sensitive or
distance sensitive, and apply 24 hours per day, 7 days a week. Calling card calls are billed at the
rates shown below and appear on the Customer s monthly bill.
Rates and Charges
Rate per minute:$0.
Charge per call:$0.
Directory Assistance
The Company provides Directory Assistance as an ancillary service exclusively to its customers.
Directory Assistance is accessible by dialing " 1", the area code of the desired number and "555-
1212". The customer may request up to two numbers per call to Directory Assistance.
Directory Assistance, per call $1.00
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
SEP 29 2000
Boise, Idaho
Issued: September 19 2000 Effective Date: September 29, 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
IDiOOOI
Maxcess, Inc.Idaho P.e. Tariff No. 2
Original Page 28
SECTION 3 - RATES AND SERVICES, cont
Maxcess Long Distance Operator Assistance Service
Maxcess Long Distance Operator Assistance Service is available to Maxcess presubscribed
Customers, Authorized Users and End Users.
Maxcess Long Distance Operator Assistance Service is offered for operator station-to-station and
person-to-person calls. An operator station-to-station call is a call which is completed and/or billed
with the assistance of a live or automated operator. An operator person-to-person call is a call placed
under the stipulation that the caller will speak only to a specific called party station or department
or to an agreed upon substitute. An automated interface or live operator intervention is required on
calls of this type to determine whether the specified called party is available to accept the calls
satisfying the stipulation under which the call was placed.
A per call service charge as specified below applies to Operator Assisted calls in addition to the per
minute usage rates applicable to the Customer s outbound service as specified elsewhere in this tariff.
Billing arrangements, whether collect, third party or to a calling card or credit card, are provided
with this service.
Applicable Service Charges Per Call
Live Operator Assisted call
Automated Operator Assisted call
$2.
$2.
Operator Services to Aggregator Locations
Operator Services are offered to Customers. Operator Services allow Customers and Consumers to
place calls using operator assistance for call completion or billing.
U sage charges and an appropriate service charge will be assessed on a per call basis, as stated in this
tariff. For calls made using a telephone company card, acceptance of the card will be dependent upon
the Company s ability to verify the card as valid. Only those cards accepted by the Company may
be used for Operator Services. The Company reserves the right to verify acceptance of charge prior
to billing charges to a third party number.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
SEP 29 2DOn
Boise, Idaho
Issued: September 19 2000 Effective Date: September 29 , 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
JDiOOOI
Maxcess, Inc.Idaho P.e. Tariff No. 2
Original Page 29
SECTION 3 - RATES AND SERVICES, cont
Operator Services to Aggregator Locations, cont '
10.Operator services may be used by the presubscribed Customer and by the Aggregator and
their respective Consumers (i., patrons, guests, invitees or employees) to complete
Person-to-Person, Collect, Third-Party, and/or Calling Card calls.
10.
10.
10.
10.
Charges for Operator Assisted Calls include two components: a usage-sensitive component
based upon the time-of-day rate period, mileage, and duration of the call; and a fixed service
charge based upon the type of operator service provided. A third component, the Operator
Assisted 0- Surcharge, applies to calls for which the Customer/Consumer has the capability
of dialing the destination number but elects to have the Company operator dial the number
instead.
The Company may collect Location Surcharges on behalf of Subscribers. Location
Surcharges apply on a per call basis and are included with usage charges on the End User
bill for Carrier s services. With respect to charges imposed by the Aggregator for the use of
the telephone, the Aggregator is responsible for posting the charge in plain view at each
telephone.
Service may be suspended by the Company, without notice to the Customer or the
Aggregator, by blocking traffic to certain countries, cities, or NXX exchanges, or by
blocking calls using certain Customer Authorization Codes, Calling Cards or credit cards
when the Company deems it necessary to take such action to prevent unlawful use of
service. The Company shall restore service as soon as it can be provided without undue risk
and shall, upon request by the Customer affected, assign a new Authorization Code to
replace the one that has been deactivated. The Company reserves the right to validate the
credit worthiness of Customers through available credit card, Calling Card, called number
Third Party telephone number and room number verification procedures. Where a requested
billing method cannot be validated, the Customer/Consumer may be required to provide an
acceptable alternate billing method or the Company may refuse to place the call.
The Aggregator is responsible for payment of the Company s charges for all calls placed
from the Aggregator s Premises except for Collect, Third Party, Calling Card and credit card
calls. The Calling Card or credit card holder or local exchange company service subscriber
is responsible for payment of the Company s charges for all calls billed to a Calling Card
credit card or a telephone line number, respectively.
Issued: September 19 2000
Issued By:
Effective Date: September 29, 2000
Idaho Public Utilities Commission
Tracy Hatch, Director of Law and Government Affairs Office of the Secretary
315 Calhoun Street, Suite 314 ACCEPTED FOR FILING
Tallahassee, Florida 32301
SEP 2 9 ZOO~iOOOI
Boise. Idaho
Maxcess, Inc.Idaho P.D.e. Tariff No. 2
Original Page 30
SECTION 3 - RATES AND SERVICES, cont
Operator Services to Aggregator Locations, cont
10.Application of Per Call Service Charges
The following per-call charges apply in addition to the per minute usage rates when
applicable. These charges apply in all rate periods.
Customer Dialed Calling/Credit Card Call - This charge applies in addition to
long distance usage charges for station to station calls billed to an authorized
Calling Card or Commercial Credit Card. The Customer must dial the destination
telephone number where the capability exists for the Customer to do so. A separate
rate applies in the event operator assistance is requested for entering the Customer
card number for billing purposes.
Operator Dialed Calling/Credit Card Call - This charge applies in addition to
long distance usage charges for station to station calls billed to an authorized
telephone Calling Card or Commercial Credit Card and the operator dials the
destination telephone number at the request of the Customer.
Operator Station - These charges apply in addition to long distance usage charges
for non-Person-to-Person calls placed using the assistance of a Company operator
and billed Collect, to a Third Party, by deposit of coins in Pay Telephones, or via
some method other than a Calling Card or Commercial Credit Card.
Person-to-Person - This charge applies in addition to long distance usage charges
for calls placed with the assistance of a Company operator to a particular party at
the destination number. This charge applies regardless of billing method, including
but not limited to billing to a Calling Card, Commercial Credit Card, Collect, by
deposit of coins in Pay Telephones, or to a Third Party. Charges do not apply
unless the specified party or an acceptable substitute is available.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOH FILING
SEP 2 9 2000
Boise, Idaho
Effective Date: September 29, 2000Issued: September 19 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
IDiOOOI
Maxcess, Inc.Idaho P.C. Tariff No. 2
Original Page 31
SECTION 3 - RATES AND SERVICES, cont'
Operator Services to Aggregator Locations, cont
10.7 Per Call Service Charges
The following per-call charges apply in addition to the per minute usage rates when
applicable. These charges apply in all rate periods.
Service Charges
LEC Credit
Card Card
Customer Dialed Calling Card Station:
- Customer Dialed/Automated $4.$4.
- Customer Dialed & Operator Assisted $5.$5.
- Customer Dialed - Operator Must Assist $4.$4.
erator Dialed Callin Card Station:$5.$5.
Automated Operator
erator Station:Assisted
- Collect $5.
- Billed to a Third Party $9.
- Sent Paid Non-Coin $9.
Person to Person:$9.
10.8 Per Minute Usage Charges
Calls are billed in one (1) minute increments after an initial minimum call duration of one
(1) minute. Partial minutes are rounded up to the next minute.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
SEP 29 2000
Boise, Idaho
Issued: September 19 2000 Effective Date: September 29, 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
IDiOOOI
Maxcess, Inc.Idaho P.C. Tariff No. 2
Original Page 32
SECTION 3 - RATES AND SERVICES, cont
Busy Line Verification and Interrupt
Busy Line Verification and Interrupt services are offered in areas where the service may be obtained
from the local exchange carrier.
With Busy Line Verification (BL V), the Maxcess operator will contact the LEC operator to
determine if the called number or line is in use. Only one BL V will be made per telephone call and
an associated charge will apply whether or not conversation was detected on the line. The operator
will not complete the call for the Customer initiating the verification request.
Busy Line Interrupt (BLI) allows the Maxcess operator to contact a LEC operator to interrupt a
telephone conversation in progress, upon the caller s request and after a Busy Line Verification
occurs. Upon the caller s request, the Maxcess operator will contact the LEC operator, who will
interrupt the busy line and inform the called party that there is a call waiting from the caller. The
LEC operator will not complete the call, but will only inform the called party of the request. Ifthe
call is released the Maxcess operator will offer to complete the call for the Customer initiating the
interrupt request. An applicable service charge and applicable per minute charges will apply to the
completed call. Only one BLI attempt will be made per telephone call and a charge will apply
whether or not the called party releases the line.
Busy Line Verification, per request
Busy Line Interrupt, per request
$6.
$6.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
SEP 2 9 2000
Boise, Idaho
Issued: September 19 2000 Effective Date: September 29, 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
IDiOOOI
Maxcess, Inc.Idaho P.D.C. Tariff No. 2
Original Page 33
SECTION 4 - CONTRACT SERVICES
Contract Services
At the option of the Company, service may be offered on a contract basis to meet specialized
requirements of the Customer not contemplated in this tariff. The terms of each contract shall be
mutually agreed upon between the Customer and Company and may include discounts off the rates
contained herein, waiver of recurring or nonrecurring charges, or other customized features. The
terms of the contract may be based partially or completely on the term and volume commitment, type
of originating or terminating access, mixture of services or other distinguishing features. Copies of
contracts will be filed with the Commission no later than ten (10) days prior to becoming effective.
Special Service Arrangements
Where practicable, special service arrangements, not otherwise provided for in this tariff, will be
furnished to the extent they are in accord with authorized service offerings, and if they are to be used
with and not detrimental to, any of the services furnished by the Company. The Company, at its
discretion, will provide such special service arrangements when the nature of the service to be
furnished requires specific customer pricing. Charges for such special service arrangements will be
based on the cost of furnishing them plus a sufficient amount to incorporate return and contingencies.
Where applicable, the estimated cost will include the cost of equipment and materials specifically
provided or used; installation costs, including engineering, labor supervision, transportation, rights-
of-way and any other investment items required. Initial service periods exceeding one month may
be necessary for facilities and equipment provided under a special service arrangement. Contracts
will be filed with the Commission no later than ten (10) days prior to becoming effective.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
SEP .2 9 2000
Boise, Idaho
Issued: September 19, 2000 Effective Date: September 29 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
IDiOOOla
Maxcess, Inc.Idaho P.D.C. Tariff No. 2
Original Page 34
SECTION 5 - PROMOTIONS
Promotional Offerings - General
From time to time, the Company may provide promotional offerings to introduce a current or
potential Customer to a service not being used by the Customer. These offerings may be limited to
certain dates, times or locations and may waive or reduce recurring or nonrecurring charges.
Demonstration of Calls
From time to time the Company shall demonstrate service by providing free test calls of up to four
minutes in duration over its network.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
SEP 29 2000
Boise, Idaho
Effective Date: September 29 2000Issued: September 19 2000
Issued By:Tracy Hatch, Director of Law and Government Affairs
315 Calhoun Street, Suite 314
Tallahassee, Florida 32301
IDiOOO 1