McleodUSA Telecomm Services pgs 1-62.pdf

Page 1

Third Revised Replaces Second Revised (Acceptance Stamp)
McLeodUSA Telecommunications Services, L.L.C. d/b/a PAETEC Business Services
Advice No. 11-01 Effective Date: January 15, 2011
Issue Date: January 4, 2011
General Counsel
One Martha=s Way
Hiawatha, Iowa 52233

TITLE SHEET

TARIFF - 3

INTRASTATE, INTRALATA, INTEREXCHANGE AND
LOCAL EXCHANGE SERVICES

TELECOMMUNICATIONS SERVICES

This tariff applies to the Telecommunications Services furnished by McLeodUSA
Telecommunications Services, L.L.C. d/b/a PAETEC Business Services (AMcLeodUSA@) between one or
more points in the State of Idaho. This tariff is on file with the Idaho Public Utilities Commission, and copies
may be inspected, during normal business hours, at McLeodUSA=s principal place of business, One Martha=s
Way, Hiawatha, Iowa 52233.

Some existing residential customers may see McLeodUSA on billing statements as the company
undergoes a transition to PAETEC Business Services.

McLeodUSA Intrastate, IntraLATA, Interexchange and Local Exchange Services Tariff No. 3
replaces McLeodUSA Local Exchange Services Tariff No.1 and McLeodUSA Long Distance
Tariff (not numbered) in their entirety.

(T)

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 15, 2011
Boise, Idaho
Page 2
Sixty-Third Revised Replaces Sixty-Second Revised
McLeodUSA Telecommunications Services,L.L.C.
CHECK SHEET
The sheets ofthis tariffare effective as ofthe date shown at the bottom ofthe respective sheets.Original
and revised sheets as named below comprise all changes from the original tariffthat are currently in effect as ofthe
date at the bottom of this sheet.
*Indicates new or revised sheet submitted with this filing.
Sheet
1
2
3
3.1
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
Revision
3'd Revised
63'd Revised*
52nd Revised*
2nd Revised*
Original
Original
Original
Original
151 Revised
10lh Revised*
13th Revised*
121h Revised*
Original
3'd Revised
Original
Original
Original
Original
Original
3'd Revised
2nd Revised
Original
Original
Original
151 Revised
Original
Original
Original
Original
Original
Original
151 Revised
Original
Original
3'd Revised
Original
3'd Revised
Original
Original
Sheet
39
40
41
42
43
44
45
46
47
48
49
49.1
50
50.1
50.2
51
51.1
52
53
54
55
56
57
57.1
58
59
60
61
61.1
61.2
61.3
62
62.1
62.2
62.3
63
64
65
Revision
151 Revised
Original
Original
Original
Original
Original
Original
Original
Original
151 Revised
2nd Revised
Original
4th Revised
151 Revised
2nd Revised
51h Revised
2nd Revised
3'd Revised
Original
2nd Revised
151 Revised
2nd Revised
2nd Revised
Original
Original
Original
151 Revised
2nd Revised
151 Revised
Original
Original
81h Revised
71h Revised
3'd Revised
151 Revised
51h Revised
2nd Revised
Original
Sheet
66
67
67.1
67.2
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
83.1
83.2
83.3
84
85
85.1
85.2
85.3
85.4
85.5
85.6
86
86.1
86.1.1
86.2
87
87.01
87.1
Revision
2nd Revised
3'd Revised
51h Revised
2nd Revised
81h Revised
7th Revised
2nd Revised
Original
6th Revised
61h Revised
4th Revised
2nd Revised*
51h Revised
51h Revised
51h Revised
Original
61h Revised*
61h Revised*
i h Revised*
41h Revised*
i h Revised*
41h Revised
2nd Revised*
61h Revised
5th Revised
4th Revised
71h Revised
41h Revised
2nd Revised
2nd Revised
Original
2nd Revised
2nd Revised
151 Revised
151 Revised
10lh Revised
3'd Revised
5th Revised
Effective Date:November 1,2017
Issue Date:October 20,2017
Senior Regulatory Counsel
4001 Rodney Parham Road
Little Rock,Arkansas 72212
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 1, 2017
Boise, Idaho
Page 3
Fifty-Second Revised Replaces Fifty-First Revised
McLeodUSA Telecommunications Services,L.L.c.
CHECK SHEET (cont'd)
Revision
1st Revised*
Original
1st Revised*
1st Revised*
1st Revised
Original
1st Revised
3rd Revised*
3rd Revised*
1st Revised
3rd Revised*
2nd Revised*
2nd Revised*
2nd Revised
1st Revised
1st Revised
2nd Revised
1st Revised
2nd Revised
Ist Revised
2nd Revised
2nd Revised
2nd Revised
1st Revised
Original
Original
2nd Revised
1st Revised
Original
Original
Original
Ist Revised*
1st Revised*
Original
Original
Original
1st Revised*
Original
Sheet
147
148
149
150
151
152
153
154
155
155.1
155.2
155.3
155.4
155.5
155.6
155.7
155.8
155.9
155.10
155.11
155.12
155.13
155.14
155.15
155.16
155.17
155.18
155.19
155.20
155.21
155.22
155.23
155.24
155.25
155.26
155.27
155.28
155.29
Sheet Revision
112.3 10th Revised
112.4 8th Revised
112.5 5th Revised
112.6 5th Revised
112.7 5th Revised
112.8 5th Revised
112.9 5th Revised
113 5th Revised*
114 8th Revised*
115 6th Revised*
116 t h Revised*
117 6th Revised*
118 4th Revised
119 6th Revised
120 6th Revised
121 6th Revised
122 2nd Revised
123 Original
124 Original
125 2nd Revised*
126 2nd Revised*
127 3rd Revised*
128 4th Revised*
129 Original
130 2nd Revised*
131 Ist Revised
132 2nd Revised
133 1st Revised*
134 Original
135 Original
136 Original
137 Original
138 Original
139 Original
140 Original
141 Original
142 Original
143 Original
144 2nd Revised*
145 1st Revised*
146 1st Revised*
*Indicates new or revised sheet submitted with this filing.
Revision
4th Revised
2nd Revised
2nd Revised
3rd Revised
2nd Revised*
3rd Revised
4th Revised
3rd Revised
4th Revised
4th Revised
3rd Revised
1st Revised
1st Revised
5th Revised
3rd Revised
2nd Revised
1st Revised
1st Revised
3rd Revised
3rd Revised
3rd Revised
2nd Revised
1st Revised
Original
3rd Revised
3rd Revised
1st Revised
1st Revised
3rd Revised*
2nd Revised*
2nd Revised*
3rd Revised*
3rd Revised*
3rd Revised*
2nd Revised*
1st Revised
Original
19th Revised
1ih Revised
t h Revised
9th Revised
Sheet
87.2
87.3
88
89
90
91
92
93
94
95
96
97
98
99
99.1
99.2
99.3
99.4
99.5
99.6
99.7
99.8
99.9
100
101
102
102.1
102.2
103
104
105
106
107
108
108.1
109
110
III
112
112.1
112.2
Effective Date:November 1,2017
Issue Date:October 20,2017
Senior Regulatory Counsel
4001 Rodney Parham Road
Little Rock,Arkansas 72212
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 1, 2017
Boise, Idaho
Page 3.1
Second Revised Replaces First Revised
McLeodUSA Telecommunications Services,L.L.c.
CHECK SHEET (cont'd)
Sheet
155.30
155.31
155.32
155.33
155.34
155.35
155.36
155.37
155.38
155.39
155.40
155.41
155.42
155.43
155.44
155.45
155.46
155.47
155.48
155.49
155.50
155.51
155.52
155.53
155.54
155.55
155.56
155.57
155.58
155.59
155.60
155.61
155.62
156
Revision
Original
Original
Original
Original
2nd Revised*
2nd Revised*
2nd Revised*
Original
Original
15t Revised*
Original
15t Revised*
Original
15t Revised*
Original
15t Revised*
15t Revised*
2nd Revised*
2nd Revised*
2nd Revised*
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
15t Revised*
Original
Revision
*Indicates new or revised sheet submitted with this filing.
Revision
Effective Date:November 1,2017
Issue Date:October 20,2017
Senior Regulatory Counsel
4001 Rodney Parham Road
Little Rock,Arkansas 72212
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 1, 2017
Boise, Idaho
Page 4
Ori ginal
McLeodUSA Telecommunications Services, Inc.
(Acceptance Stamp)
None
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FiLING
DEC 4 - 2002
CONCURRING CARRIERS
Boise, Idaho
CONNECTING CARRIERS
---_.-. - .
None
OTHER PARTICIPATING CARRIERS
None
Advice No. 02-David R. Conn Effective Date: December 4 2002
Vice President and Deputy Issue Date: November 14 2002
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Original
McLeodUSA Telecommunications Services, Inc.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 4 - 2002 (Acceptance Stamp)
Page 5
Bui~~, Idaho
AlU.fE.10 RMA T
. - -- - - _. -
Sheet Numbering. Sheet numbers appear in the upper right hand corner of the sheets. Sheets are numbered
sequentially. From time to time new sheets may be added to the tariff. When a new sheet is added between
existing sheets, a decimal is added to the preceding sheet number. For example, a new sheet added between
sheets 5 and 6 would be numbered 5.
Sheet Revision Numbers. Revision numbers also appear in the upper right corner of sheets. These numbers are
used to determine the most current sheet version on file with the Commission. For example, the 4th Revised
Sheet No. 24 cancels the 3rd Revised Sheet No. 24.
Paragraph Numbering Sequence. There are nine levels of paragraph coding. Each level of coding is subservient
to its next higher level, as shown by the following example:
1.1.A
1.1.A.
(a)
2. 1. l.A. 1. (a).I
(a).I.(i)
(a).I.(i).(1)
Check Sheets . When a tariff filing is made with the Commission, an updated check sheet accompanies the tariff
filing. The check sheet lists the sheets contained in the tariff, with a cross-reference to the current revision
number. When new sheets are added, the check sheet is changed to reflect the revision. All revisions made in a
given filing are designated by an asterisk (*
).
The tariff user should refer to the latest check sheet to find out if a
particular sheet is the most current one on file with the Commission.
Advice No. 02-David R. Conn Effective Date: December 4, 2002
Vice President and Deputy Issue Date: November 14, 2002
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Page 6
Original
McLeodUSA Telecommunications Services, Inc.
(Acceptance Stamp)
TARIFF FORMAT (Cont'd)
Explanation of Symbols. When changes are made in any tariff sheet, a revised sheet will be issued replacing the
tariff sheet affected. Changes will be identified on the revised sheet through the use of the following symbols:
(C)Identifies a changed regulation.
(I)Identifies an increase in rate.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 4 - 2002
(D)Identifies a discontinued rate or regulation.
(M) -Identifies material moved from one tariff location to another.Boise. Idaho
(N)Identifies a new rate or regulation.
,.----- -.- '.. - -
(R)Identifies a reduction in rate.
(T)Identifies a change in text only.
Advice No. 02-David R. Conn Effective Date: December 4 2002
Vice President and Deputy Issue Date: November 14 2002
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Page 7
Idaho Public Utilities Commission
OHice of the Secretary
ACCEPTED FOR FIL'NG
DEC 4 - 2002
Original
McLeodUSA Telecommunications Services, Inc.Boise, Idaho
(Acceptance Stamp)
TABLE. OF CONTENTS
.' . .. - -
TitleSheet ................................................................................
Check Sheet ...............................................................................Carriers...................................................................................
Tariff Format ..............................................................................
Table of Contents....................................... ....................................
Application and Scope of Tariff............................. .............................0.1 Application.....................................................................
Scope .........................................................................
3 InterconnectionwithOtherCarriers..................................................0.4 Contact Information ..............................................................
0 ExplanationofTermsandAbbreviations...................................................1.1 Definitions of Terms .............................................................1.2 Explanation of Acronyms and Trade Names ...........................................
GeneralRulesandRegulations ..........................................................
Undertaking of McLeod.................................... .......................
General .................................................................2 Limitations...............................................................
Use ...........................................................................
2.2.Lawful Purpose ...........................................................
Use of Service for Unlawful and/or Fraudulent Purposes. . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.2.UnauthorizedUse .........................................................2.4 RecordingDevices
......................................................
2.2.Use of Service Mark ....................................................... 25
Liability .......................................................................
Equipment .....................................................................
2.4.1 Inspection Testing,andAdjustment...........................................
2.4.2 InterferenceandHazard .................................................... 29
2.4.MaintenanceandRepair .................................................... 30
Contract for Service ..............................................................
Application for Service ...........................................................
InformationRequired ...................................................... 31
Initiation of Service..................................... ...................
Deposits .......................................................................
1 DepositRequirements
......................................................
Amount of Deposit
......................................................
New or Additional Deposit ..................................................7.4 Handling of Deposits..................................... ..................
David R. Conn Effective Date: December 4, 2002
Vice President and Deputy Issue Date: November 14 2002
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Advice No. 02-
Page 8
First Revised Replaces Original (Acceptance Stamp)
McLeodUSA Telecommunications Services, Inc. d/b/a PAETEC Business Services
Advice No. 10-01 Effective Date: March 19, 2010
Issue Date: March 9, 2010
General Counsel
One Martha’s Way
Hiawatha, Iowa 52233
TABLE OF CONTENTS (cont’d)
Page
2.7.5 Receipts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
2.7.6 Customer Obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
2.7.7 Refund . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
2.7.8 Interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
2.8 Billing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
2.8.1 Monthly Billing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
2.8.2 Bill Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
2.9 Payment for Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
2.9.1 Late Payment Charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
2.9.2 Partial Payment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
2.9.3 Timely Payment for Residential Customers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
2.9.4 Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
2.9.5 Taxes and Fees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
2.10 Disputes and Complaints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
2.10.1 Disputed Bills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
2.10.2 Complaint Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
2.10.3 Bill Insert or Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
2.11 Service Refusal, Disconnection, and Suspension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
2.11.1 Notice of Pending Disconnection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
2.11.2 Reasons for Service Refusal, Disconnection, and Suspension . . . . . . . . . . . . . . . . 41
2.11.3 Refusal, Disconnection, and Suspension of Service for
Nonpayment of Bill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
2.11.4 Insufficient Reasons for Refusal, Suspension or Discontinuance of Service . . . . . 44
2.11.5 Medical Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
2.11.6 Temporary Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
2.12 Cancellations and Deferments of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
2.12.1 Cancellation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
2.12.2 Deferment of Start of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
2.13 Information Service Access Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
2.14 Special Construction and Special Arrangements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
2.14.1 Basis for Charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
2.14.2 Basis for Cost Computation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
2.15 Non-Routine Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 (N)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 19, 2010
Boise, Idaho
Page 9
Tenth Revised Replaces Ninth Revised
McLeodUSA Telecommunications Services,L.L.C.
TABLE OF CONTENTS (cont=d)
Page
3.0 Description of Services Offered .49
3.1 Local Service 49
3.1.1 Nature of Service .49
3.1.2 Availability .49
3.1.3 Local Service Packages .49
3.1 .3.A Advantage Business Lines .49.1
3.1.3.B Reserved for future use 50
3.1.3.C Reserved for future use 50
3.1.3.0 Reserved for future use 50
3.1.3.E Reserved for future use 50
3.1.3.F Reserved for future use 50
3.1.3.G Reserved for future use 50.1 (T)
3.1.3.H Reserved for future use 50.1 (T)
3.1.3.1 Reserved for future use 51
3.1.3.J Reserved for future use 51
3.1 .3.K Reserved for future use 51.1 (T)
3.1.3.L Reserved for future use 51.1 (T)
3.1.4 Description ofFeatures Included in Celiain Local Service Packages 52
3.1.5 Intercept Services/Referral Recording 56
3.1.6 Reserved for future use 56
3.1.7 Reserved for future use 56
3.1.8 Reserved for future use 56
3.1.9 Foreign Exchange (FX)Service 57
3.1.10 Directories 57
3.1.11 Calling Card 57
3.1.12 PRI T-I Service 57.1
3.1.13 Calling Card 57.1
3.2 Directory Assistance 58
3.2.1 Nature of Service 58
3.2.2 Availability 58
3.2.3 Maximum Number ofRequests Per Call...58
3.2.4 Operator LilTIitations 58
3.2.5 Persons and Locations Exempt from DA Charges 58
3.3 Operator Services 59
3.4 Reserved for future use 61
3.4.1 Reserved for future use 61
3.4.2 Reserved for future use 61
3.5 Long Distance 1nterexchange and 800 Services 62
3.6 Reserved for Future Use 62.4 (T)
3.7 PrOlTIotional Offerings 63
3.8 Individual Case Basis (ICB)63
3.9 Direct Trunk Overflow 63
Effective Date:November 1,2017
Issue Date:October 20,2017
Senior Regulatory Counsel
4001 Rodney Parham Road
Little Rock,Arkansas 72212
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 1, 2017
Boise, Idaho
Page 10
Thirteenth Revised Replaces Twelfth Revised
McLeodUSA Telecommunications Services,L.L.c.
TABLE OF CONTENTS (cont=d)
Page
3.10 Private Switch Automatic Location Identification (PS/ALI)64
3.11 Group Billing 64
3.12 Remote Call Forwarding 64
4.0 Rates and Charges 66
4.1
4.2
4.3
Nonrecurring Charges 66
4.1.1 Early Termination Charges 66
4.1.2 Third Party Vendor Charges 66
4.1.3 Reconnect Fee 66
4.1.4 Nonsufficient Funds Charge 66
4.1.5 PIC/LPIC Change Charge 66
4.1.6 Trouble Isolation Charge 67
4.1.7 Bill Copies 67
4.1.8 Account Handling Charge 67
4.1.9 Payphone Surcharge 67
4.1.10 Service Charges 68
Usage Rates 70
Rate Tables 72
4.3.1 Rate Table I:Local Service Packages 72
4.3.I.A Rate Table 1.1 Business Packages 73
4.3.I.B Rate Table 1.2 Reserved for future use 76
4.3.2 Rate Table 2:Extended Area Service (EAS)79
4.3.3 Rate Table 3:Optional Services 80
4.3.3.A Rate Table 3.1 Per Use Features 80
4.3.3.B Rate Table 3.2 Directory Listing Service 80
4.3.3.C Rate Table 3.3 Screening and Restriction Services 81
4.3.3.D Rate Table 3.4 Foreign Exchange (FX)82
4.3.3.E Rate Table 3.5 Direct Trunk Overflow 82
4.3.3.F Rate Table 3.6 Reserved for future use 82
4.3.3.G Rate Table 3.7 Wire Care 83
4.3.3.H Rate Table 3.8 Voice Mail...83
4.3.3.1 Rate Table 3.9 Caller ID and Call Waiting -Residential...83
4.3.3.1 Rate Table 3.10 Individual Feature Options 83.1
4.3.3.K Rate Table 3.11 Emergency Call Forwarding 83.3
4.3.3.L Rate Table 3.12 Direct Inward Dialing (DID)Numbers 83.3
4.3.4 Rate Table 4:Long Distance and 800 Services 84
4.3.4.A Rate Table 4.1.1 Reserved for future use 85
4.3.4.A Rate Table 4.1.2 Reserved for future use 85.1
4.3.4.A Rate Table 4.1.3 Reserved for future use 85.2
4.3.4.A Rate Table 4.1.4 Reserved for Future Use 85.2
Effective Date:November 1,2017
Issue Date:October 20,2017
Senior Regulatory Counsel
400 I Rodney Parham Road
Little Rock,Arkansas 72212
(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 1, 2017
Boise, Idaho
Page 11
Twelfth Revised Replaces Eleventh Revised
McLeodUSA Telecommunications Services,L.L.C.
TABLE OF CONTENTS (cont=d)
5.0
6.0
7.0
4.3.4.A Rate Table 4.1.5 Reserved for future use 85.3
4.3.4.A Rate Table 4.1.6 Reserved for future use 85.4
4.3.4.A Rate Table 4.1.7 Reserved for future use 85.5
4.3.4.8 Rate Table 4.2.1 Reserved for future use 86
4.3.4.8 Rate Table 4.2.2 Reserved for future use 86.1
4.3.4.8 Rate Table 4.2.3 Reserved for future use 86.1.1
4.3.4.C Rate Table 4.3 Reserved for future use 86.2
4.3.5 Rate Table 5:Reserved for future use 87
4.3.5.A Rate Table 5.1.1 Reserved for future use 87
4.3.5.A Rate Table 5.1.2 Reserved for future use 87.01
4.3.5.A Rate Table 5.1.3 Reserved for future use 87.1
4.3.5.A Rate Table 5.1.4 Reserved for future use 87.2
4.3.5.8 Rate Table 5.2 Reserved for future use 87.2
4.3.6 Rate Table 6:Calling Card 88
4.3.7 Rate Table 7:PRJ T-l/Digital T-l 90
4.3.7.A Rate Table 7.1:Reserved for future use 91
4.3.7.8 Rate Table 7.2:Reserved for future use 94
4.3.7.C Rate Table 7.3:Reserved 97
4.3.7.0 Rate Table 7.4:Reserved 98
4.3.7.E Rate Table 7.5:Reserved for future use 99
4.3.7.F Rate Table 7.6:Reserved for future use 99.5
4.3.8 Rate Table 8:PS/ALI 100
4.3.9 Rate Table 9:Directory Assistance Service 101
4.3.10 Rate Table IO:Reserved for future use I02
4.3.11 Rate Table 11:Operator Services 103
4.3.12 Rate Table 12:Operator Services to Payphones 106
4.3.13 Rate Table 13:Intercept Services 109
4.4 Reserved for Future Use 111
Service Areas 113
5.1 Rate Groups/CLLI Lists 113
5.2 Local Calling Area 124
Grandfathered Services/Products 125
Wholesale Services 156
Effective Date:November I,2017
Issue Date:October 20,2017
Senior Regulatory Counsel
4001 Rodney Parham Road
Little Rock,Arkansas 72212
(T)
(T)
(T)
(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 1, 2017
Boise, Idaho
Original
McLeodUSA Telecommunications Services, Inc;.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
0 EC 4 - 2002 (Acceptance Stamp)
Page 12
Boi3e, l~aR9
Application and Scope of Tariff
- -.-
0.1 Application
This tariff contains the rates and regulations applicable to intrastate, intraLA T A
interexchange and local services provided by McLeodUSA between and among points
within the State of Idaho.
Scope
McLeodUSA's services are provided subject to the availability of facilities and subject to
the terms and conditions of this tariff. All services within the jurisdiction of the
Commission provided by McLeodUSA between and among points in Idaho are governed
by this tariff.
Interconnection with Other Carriers
Service provided by McLeodUSA may be connected with services or facilities of other
carriers or may be provided over facilities provided by carriers other than McLeodUSA.
However, service provided by McLeodUSA is not a part of a joint undertaking with any
other carrier providing telecommunications channels, facilities , or services.
Advice No. 02-David R. Conn Effective Date: December 4, 2002
Vice President and Deputy Issue Date: November 14 2002
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Page 13

Third Revised Replaces Second Revised (Acceptance Stamp)
McLeodUSA Telecommunications Services, L.L.C. d/b/a PAETEC Business Services
Advice No. 11-01 Effective Date: January 15, 2011
Issue Date: January 4, 2011
General Counsel
One Martha=s Way
Hiawatha, Iowa 52233
0.0 Application and Scope of Tariff

0.4 Contact Information

0.4.1 Customer complaints, billing inquiries, new service, or disconnect requests:

McLeodUSA Telecommunications Services, L.L.C. d/b/a PAETEC Business
Services
One Martha=s Way
P.O. Box 3177
Hiawatha, Iowa 52233
Customer Inquiries/Complaints: 1-800-593-1177

0.4.2 Commission contact - tariff information:

General Counsel
McLeodUSA Telecommunications Services, L.L.C. d/b/a PAETEC Business
Services
One Martha=s Way, PO Box 3177
Hiawatha, IA 52233
Telephone: [phone]
Facsimile: [phone]

0.4.3 Commission contact - complaints:

General Counsel
McLeodUSA Telecommunications Services, L.L.C. d/b/a PAETEC Business
Services
One Martha=s Way, PO Box 3177
Hiawatha, IA 52233
Telephone: [phone]
Facsimile: [phone]

Idaho Registered Agent:

CT Corporation System
300 North 6th Street
Boise, ID 83701

(T)

(T)

(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 15, 2011
Boise, Idaho
Page 14
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 4 - 2002
Original
McLeodUSA Telecommunications Services, Inc.
(Acceptance Stamp)
Boise, Idaho
1.0 Explanation of Terms and Abbreviations
-----.--, .- -- _.---
1.1 Definitions of Terms
Advanced In-Only Trunk with DID and Hunting
In only trunk with Direct-Inward-Dialing (DID) feature. Requires a DID trunk circuit
termination.
Advanced Out-Only Trunk with Answer Supervision
Out-only trunk with supervision feature. This feature passes answer back signaling from the
central office switch to the customer s PBX when a PBX call has been either completed or
answered.
Advanced Two-Wav Trunk with DID. Hunting and Answer Supervision
Two-way trunk with DID and answer supervision features. Requires a DID trunk circuit
termination.
Authorization Code
A numerical code, one or more of which is available to Customer to enable it to access
McLeodUSA's network, and which are used by McLeodUSA to prevent unauthorized access
to its facilities and to identify Customer for billing purposes.
Basic In-Only
One-way trunk which allows traffic from the central office switch to be transmitted to the
PBX.
Basic Out-Only
One-way trunk which only allows traffic originating in the PBX to be transmitted to the
central switch.
Advice No. 02-David R. Conn Effective Date: December 4, 2002
Vice President and Deputy Issue Date: November 14 2002
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Original
McLeodUSA Telecommunications Services, Inc.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 4 - 2002 (Acceptance Stamp)
Page 15
Boise, Idaho
1.0 Explanation of Terms and Abbreviations (C011t' d)
...._....._~
1.1 Definitions of Terms (cont'd)
Basic Two-Way
Trunk which allows traffic originating in the PBX to be transmitted to the central office
switch.
Bit
The smallest unit of information in the binary system of notation.
Calling Card
A billing arrangement by which the charge for a call may be charged to an authorized calling
card account.
Calls
Telephone messages completed by Customers.
Central Office
A unit of the RBOC's system that provides service to the general public and has the
necessary equipment and operating arrangements for terminating and interconnecting
Customer lines and trunks or trunks only. More than one (1) central office may occupy a
building.
Charges
Monthly recurring and nonrecurring amounts billed to Customers for services.
Commission
Idaho State Public Utilities Commission.
Advice No. 02-David R. Conn Effective Date: December 4, 2002
Vice President and Deputy Issue Date: November 14 2002
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Page 16
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Original
McLeodUSA Telecommunications Services, Inc.
DEe 4 - 2002 (Acceptance Stamp)
1.0 Explanation of Terms and Abbreviations (cont' d)
1.1 Definitions of Terms (cont' d)
Customer
Any person, firm, association, corporation, agency of the federal, state, or local government
or legal entity responsible by law for payment of rates and charges and for compliance with
the regulations of McLeodUSA.
Customer Contract
A written agreement between the Customer and McLeodUSA containing or referring to the
rates and regulations applicable to the service being provided.
Customer Premises Equipment
All terminal equipment normally used on the Customer s premises. This equipment may
be Customer-owned, or may be owned by McLeodUSA or another supplier and leased to
the Customer.
Delinquent or Delinquency
An account for which an uncontested bill or payment agreement for regulated services has
not been paid in full on or before the last day for timely payment. This term may also apply
to a contested bill for which the Commission finds the Customer s complaint to be without
merit.
DID
(Direct Inward Dialing) is a special trunking arrangement which permits incoming calls from
the exchange network to reach a specific PBX station directly without an attendant's
assistance.
Advice No. 02-David R. Conn Effective Date: December 4, 2002
Vice President and Deputy Issue Date: November 14 2002
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Original
McLeodUSA Telecommunications Services, Inc.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FiliNG
DEC 4 - 2002 (Acceptance Stamp)
Page 1
1.0 Explanation of Terms and Abbreviations (cont' d)
1.1 Definitions of Terms (cont' d)
Disconnect or Disconnection
The disabling of circuitry to prevent outgoing and/or incoming calls.
Due Date
The last day for payment of a bill without unpaid amounts being considered delinquent or
subject to additional collection efforts. The due date may be designated by "due by,
" "
pay
by,
" "
if paid by," or other such language on the Customer s bill.
Exchange
A unit established for the administration of local communication services.
Exchange Service
A local communications service furnished by means of local exchange plant and facilities.
Extended Area Service or EAS
Telephone service, offered at a flat local rate, between customers located within an exchange
area and all customers in an additional exchange area or areas.
Flat Rate Service
An exchange service for which a specified rate is charged, regardless of the amount of local
usage.
Fraud
An attempt to procure or retain service by supplying misleading or deliberately inaccurate
information, or by untruthful or unlawful means, including supplying false information on
an application for service. There will be a presumption of fraud in cases where the
customer s actual usage for a month, or its pro-rata usage for a partial month, is more than
three times the customer s estimated usage (or the pro-rata share of estimated usage) as
supplied by the customer at the time of application (which may be revised by customer based
on actual experience upon notification to the Company), and that usage is in excess of$500.
In such cases, the customer may be contacted to notify the customer of the usage levels, and
to discuss the reasons for the usage levels. In such cases, restrictions may be imposed upon
further usage unless satisfactory payment arrangements are made.
Advice No. 02-David R. Conn
Vice President and Deputy
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Effective Date: December 4, 2002
Issue Date: November 14, 2002
Original
McLeodUSA Telecommunications Services, In~.
Explanation of Terms and Abbreviations (cont'
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 4 - 2002 (Ac~eptance Stamp)
Page 18
Boise, Idaho
1.1 Definitions of Terms (cont' d)n '0'__- .-
Incumbent Local Exchange Carrier or Incumbent Carrier
The local exchange carrier that has Section 251(c) obligations under the federal
Telecommunications Act.
Individual Case Basis
A rate, charge, or condition of the tariff as determined by individual circumstances.
Inside Station Wiring or Inside Wiring
Wiring on the premises beyond the demarcation point.
Interexchange Service
The provision of intrastate telecommunications servIces and facilities between local
exchanges, excluding EAS.
Inter LATA Service
The completion of calls between Local Access and Transport Areas.
IntraLATA Service
The completion of calls between points within the boundaries of a Local Access and
Transport Area.
Kbps
Kilobits per second, denotes thousands of bits per second.
Local Access and Transport Area or LATA
geographic area within which Bell Operating Companies are permitted to offer
interexchange service. These areas were established as a result of the break-up of the former
Bell System.
Local Exchange Utility or Local Utility
A telephone utility that provides local service under a tariff filed with the Commission. The
utility may also provide other services and facilities.
Local Service
Telephone service furnished between points located within an area where there is no toll
charge. Unless otherwise specified, local calling areas in this tariff shall be the same as the
local calling areas of the incumbent carrier.
Advice No. 02-David R. Conn
Vice President and Deputy
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Effective Date: December 4 2002
Issue Date: November 14 2002
Page 19

Third Revised Replaces Second Revised (Acceptance Stamp)
McLeodUSA Telecommunications Services, L.L.C. d/b/a PAETEC Business Services
Advice No. 11-01 Effective Date: January 15, 2011
Issue Date: January 4, 2011
General Counsel
One Martha=s Way
Hiawatha, Iowa 52233
1.0 Explanation of Terms and Abbreviations (cont=d)

1.1 Definitions of Terms (cont=d)

Mbps
Megabits, denotes millions of bits per second.

MCA
Metropolitan Calling Area

McLeodUSA
McLeodUSA Telecommunications Services, L.L.C. d/b/a PAETEC Business Services

McLeodUSA Switch
A local switch owned and operated by McLeodUSA. In the pricing tables, service identified as
being provided via AMcLeodUSA Switch@ or AOn Switch@ is provided using a switch port from
the McLeodUSA Class 5 Local switch in combination with a local loop leased from the
incumbent carrier.

Message
A telephone call made by a Customer.

Month
For billing purposes, a month is considered to have thirty (30) days.

Network Elements
Elements of the incumbent carrier network leased by McLeodUSA pursuant to an
interconnection agreement or approved wholesale tariffs. In the pricing tables, service
identified as being provided via ANetwork Elements@ is provided using a combination of
network elements.

Number of Digits Sent
The number of digits of the telephone number sent from the Central Office to the telephone
system for interpretation and routing to the end user. Typically a function of DID.

Operator
An automated or live operator.

PAETEC
McLeodUSA Telecommunications Services, L.L.C. d/b/a PAETEC Business Services

Point of Presence (or POP)
The location in McLeodUSA=s system where local access facilities connect to an interexchange
carrier=s network.

(T)

(T)

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 15, 2011
Boise, Idaho
Second Revised Replaces First Revised
McLeodUSA Telecommunications Services, Inc.
Explanation of Terms and Abbreviations (cont' d)
Definitions of Terms (cont' d)
"'aha P~blit Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
FEB 3 - 2003
Page 20
(Acceptance S tam~i~. Id~ho
Port
connection to McLeodUSA' s switching network with one or more voice grade
communications channels, each with a unique network address (telephone number),
dedicated to the Customer. Each port is equipped with a Terminal Interface.
Premise Visit Charge
This charge applies when a technician is dispatched for Premise Work. This charge could (T)
be in addition to the Schedule I, Schedule II or Schedule III charges for time and labor. This
charge also applies if a technician is dispatched to the customer location and cannot gain
access to the customer premises at the scheduled time. (T)
Premise Work
Any work done on the Customer s side of the network interface device.
Premises
The space occupied by a Customer or authorized user in a building or buildings or contiguous
property (except railroad rights-of-way, etc.) not separated by a highway.
Public Safety Answering Point
communications facility operated on a twenty-four (24) hour basis and serving
participating jurisdictions that initially receives 911 calls and either directly dispatches
emergency response services or relays the calls to the appropriate public safety agency.
Rates
The usage amounts billed to customers for regulated services and/or equipment.
Re-routing of numbers
Provides the option of re-directing telephone numbers from one T 1 facility to another or from
other local lines to the Tl facility. Typically utilized with DID trunking service.
Schedule I
Rates associated with Premise Work done during normal business hours.
Schedule II
Rates associated with Premise Work done after business hours and all day on Saturday.
Schedule III
Rates associated with Premise Work done on Sundays and holidays. Holidays include New
Year s Day, Washington s Birthday, Memorial Day, Independence Day, Labor Day,
Veteran s Day, Thanksgiving Day, and Christmas Day.
Advice No. 03-David R. Conn
Vice President and Deputy
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Effective Date: February 3, 2003
Issue Date: January 23, 2003
Original
McLeodUSA Telecommunications Services, rnc.
Explanation of Terms and Abbreviations (cont' d)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 2002 U\cceptance Stamp)
Page 21
~ho
-.-, ..
u - .J
1.1 Definitions of Terms (cont'd)
Service
Any or all service( s) provided by McLeodUSA pursuant to this tariff.
Service Order
The written request for Network Services executed by the Customer and McLeodUSA in the
format designated by McLeodUSA. The signing of a Service Order by the Customer and
acceptance by McLeodUSA initiates the respective obligations of the parties as set forth
herein and pursuant to the tariffs of McLeodUSA, but the duration of the service is
calculated from the service commencement date.
Shared
A facility or equipment system or subsystem that can be used simultaneously by several
Customers.
Signaling
Represents the type of signaling format utilized to maintain a Tl1evel digital transmission
from the Central Office to the customer premise. Signaling options include: AMI, ESF, SF
B8ZF; other options may be available on an individual case basis.
Standard Elements
For McLeodUSA bundled local packages, the Standard Elements consist of switched local
dial tone, unlimited local calling, local number portability and mandatory EAS or EACS.
Suspend or Suspension
To disconnect or impair a service temporarily in order to disable either outgoing or incoming
calls or both.
Tl- Advanced
Includes In-Only Trunk with DID and Hunting, Out-Only Trunk with Answer Supervision
or Two-Way Trunk with DID, Hunting and Answer Supervision.
Tl Basic or Combo
Includes In-Only Trunk, Out-Only Trunk or Two-Way Trunk. Combo is a combination of
Basic and Advanced.
Advice No. 02-David R. Conn Effective Date: December 4, 2002
Vice President and Deputy Issue Date: November 14 2002
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Page 22
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 4 - 2002
Original
McLeodUSA Telecommunications Services, Inc.
Explanation of Terms and Abbreviations (cont' d)
Boise, Idaho
(Acceptance Stamp)
. )
1.1 Definitions of Terms (cont'd)
Terminal Interface
The method of physical connection between a McLeodUSA-provided service and a
Customer s or User s transmission cable, inside wiring, or terminal equipment. Depending
upon the service ordered by the Customer, there may be a choice of terminal interfaces. The
Customer is responsible for ordering a terminal interface that is compatible with the
Customer s or User s terminal equipment. All terminal interfaces will be provided by
industry-standard connectors as specified in or authorized by Subpart F of Part 68, Title 47
Code of Federal Regulations.
Timely Payment
A payment of the Customer s account made on or before the due date shown on a current
bill for rates and charges or by an agreement between the Customer and McLeodUSA for
a series of partial payments to settle a delinquent account.
Two- W av
A service attribute that includes DOD (the ability to dial directly from an extension without
having to go through an operator or attendant) for outbound calls and can also be used to
carry inbound calls to a central point for further processing.
User
A Customer or any other person authorized by a Customer to use service provided to the
Customer under a McLeodUSA tariff.
Advice No. 02-David R. Conn
Vice President and Deputy
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Effective Date: December 4, 2002
Issue Date: November 14, 2002
Page 23
(Acceptance Stamp)Original
McLeodUSA Telecommunications Services, Inc.
Explanation of Terms and Abbreviations (cont' d)
1.2 Explanation of Acronvms and Trade Names
DA = Directory Assistance
EAS = Extended Area Service
EACS = Extended Area Calling Service
EUCL = End User Common Line
FCC = Federal Communications Commission
ILEC = Incumbent Local Exchange Carrier
IXC = Interexchange Carrier
LATA = Local Access and Transport Area
LNP = Local Number Portability
NP A = Numbering Plan Area, more commonly known as Area Code
NRC = Non-Recurring Charge
OS = Operator Service
PICC = Primary Interexchange Carrier
RBOC = Regional Bell Operating Company
SNI = Standard Network Interface
Sprint = Sprint Communications Company, L.
TDD = Telecommunication Device for the Deaf
TRS = Telecommunications Relay Services Surcharge
TTY = TeleTYpewriter
USF = Universal Service Fund
Idaho P~blic Utilities Commission
OffIce of the Secretary
ACCEPTED FOR FILING
DEC 4 - 2002
Boise Idaho
Advice No. 02-David R. Conn Effective Date: December 4, 2002
Vice President and Deputy Issue Date: November 14 2002
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Page
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 1 2 2004First Revised Replaces Original
McLeodUSA Telecommunications Services, Inc.
General Rules and Regulations
(Acceptance Stamp)
OlSe,
2.1 Undertaking of McLeodUSA
1.1 General
Pursuant to this tariff, McLeodUSA undertakes to provide within the service area
in which McLeodUSA has been approved for certification the regulated intrastate
intraLA T A, interexchange services, and retail and wholesale local exchange (T)
services as described in Section 3.0. (T)
Limitations
Service is offered subject to the availability of the necessary facilities and
equipment and subject to the provisions of this tariff in compliance with
limitations set forth in the Commission s rules.
McLeodUSA reserves the right to limit or to allocate the use of existing
facilities, or of additional facilities offered by McLeodUSA, when necessary
because of lack of facilities, or due to some other cause beyond
McLeodUSA's control on a non-discriminatory basis.
The furnishing of service under the tariffs of McLeod USA is subj ect to the
availability on a continuing basis of all the necessary facilities and is limited
to the capacity of the McLeodUSA' s facilities as well as facilities the
McLeodUSA may obtain from other carriers to furnish service from time
to time as required at the sole discretion of the Company.
McLeodUSA reserves the right to discontinue service when the Customer
is using the service in violation of the provisions of this tariff, signed
contract, or the law, with notice as required by the rules of the Commission.
McLeodUSA does not undertake to transmit messages or information, but
offers the use of its facilities, when available, for that purpose.
Advice No. 04-David R. Conn
Vice President and Deputy
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Effective Date: March 12, 2004
Issue Date: March 2, 2004
Page 25
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEe 4 - 2002 (Acceptance Stamp)Original
McLeodUSA Telecommunications Services, Inc.
General Rules and Regulations (cont' d)
Use
Boi5e, Idaho
Lawful Purpose
Services provided under this tariff may be used for any lawful purpose for which the
service is technically suited consistent with the transmission and switching
parameters of the telecommunications facilities utilized in the provision of the
servIce.
Use of Service for Unlawful and/or Fraudulent Purposes
McLeodUSA's services are provided subject to the condition that they will not be
used for any unlawful and/or fraudulent purpose. Services will not be furnished if
any law enforcement agency, acting within its jurisdiction, advises McLeodUSA
that such services are being used or are likely to be used in violation of the law
and/or in a fraudulent manner. If McLeodUSA receives other evidence giving
reasonable cause to believe that such services are being used or are likely to be used
for unlawful and/or fraudulent purposes, it may either discontinue or deny the
services and/or refer the matter to the appropriate law enforcement agency in
accordance with law and/or Commission rules.
Unauthorized Use
Any individual who uses or receives McLeodUSA's services other than under the
provisions of an accepted application for service and a current Customer
relationship shall be liable for the appropriate rates and charges for the service
received and for McLeodUSA's costs of investigation and collection.
Recording Devices
McLeodUSA's services are not designed for the use of recording devices, and
customers who use such devices to record two-way telephone conversations do so
at their own risk.
Use of Service Mark
No Customer shall use any service mark or trademark of McLeodUSA or refer to
McLeodUSA in connection with any product, equipment promotion, or publication
of the Customer without the prior written consent of McLeodUSA.
2.4
2.2.
David R. Conn
Vice President and Deputy
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Advice No. 02-Effective Date: December 4, 2002
Issue Date: November 14, 2002
Original
McLeodUSA Telecommunications Services, Inc.
General Rules and Regulations (cont' d)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 4 - 2002 (Acceptance Stamp)
Page 26
8eise Idang
Liability
McLeodUSA's liability, if any, for its willful misconduct is not limited by this Tariff. With
respect to any other claim or suit, by a customer, or by any others, for damages associated
with installation, provision, preemption, termination, maintenance, repair or restoration of
service, or any other service, McLeodUSA's liability, if any, shall not exceed an amount
equal to the proportionate part of the monthly recurring charge for the service for the period
during which the service was affected. This liability shall be in addition to any amounts that
may otherwise be due the customer under this Tariff or state commission regulations as an
allowance for interruptions.
The services furnished by McLeodUSA, in addition to the limitations set forth preceding,
also are subject to the following limitations: McLeodUSA shall not be liable for damage
arising out of our mistakes, omissions, interruptions, delays, errors or defects in transmission
or other injury, including but not limited to injuries to persons or property from voltages or
currents transmitted over the service of McLeodUSA caused by customer provided
equipment (except where a contributing cause is the malfunctioning of a McLeodUSA-
provided connection arrangement, in which event the liability of the Company shall not
exceed an amount equal to a proportional amount of the McLeodUSA billing for the period
of service during which such, mistake, omission, interruption, delay, error, defect in
transmission or injury occurs.) McLeodUSA also shall not be liable for the acts or
omissions of other companies when their facilities are used to provide service.
Except for granting credit allowances for interruptions of service as provided in the last
paragraph of this section, McLeodUSA shall not be liable for any claim or loss, expense or
damage, for any failure of performance due to failure or malfunction of Customer-supplied
equipment, acts of God, storms, fires, floods or other catastrophes, power failure, natural
emergencies, insurrections, riots or wars, or any law, order, regulation, or other action of any
governmental authority or agency thereof.
McLeodUSA shall not be liable for, and shall be fully indemnified and held harmless by,
Customers against any claim or loss, expense or damage, for defamation, libel , slander
invasion, infringement of copyright or patent, unauthorized use of any trademark, trade
name, service mark, or proprietary or creative right, or any other injury to any person
property, or entity arising out of the material, data, or information transmitted.
Advice No. 02-David R. Conn
Vice President and Deputy
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Effective Date: December 4, 2002
Issue Date: November 14 2002
Original
McLeodUSA Telecommunications Services, Inc.
General Rules and Regulations (cont' d)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 4 - 2002 (Acceptance Stamp)
Page 27
Boise, Idaho
Liability (cont' d)
No agent or employee of any other carrier shall be deemed to be an agent or employee of
McLeodUSA.
McLeodUSA's liability due to any failure of the transmission shall not exceed an amount
equal to the charges provided for by the applicable tariff (for regulated services) and
applicable price list, catalogue, and/or contract (for all other services) for the call.
McLeodUSA shall not be liable for damages arising out of the use of McLeodUSA'
services for the transmission of anything other than voice grade service.
McLeodUSA will provide a customer s correct name and telephone number to a calling
party either upon request to or interception by McLeodUSA in the event there is an error or
omission in the customer s directory listing. McLeodUSA's liability for any errors or
omissions in any directory listings is limited to the charges made for the listing itself.
McLeodUSA shall not be liable for any incidental, indirect, special or consequential
damages of any kind, including loss of use, loss of business, or loss of profit, arising from
errors or omissions in directory listings.
Advice No. 02-David R. Conn
Vice President and Deputy
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Effective Date: December 4, 2002
Issue Date: November 14 2002
Original
McLeodUSA Telecommunications Services, Inc.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
(Acceptance Stamp)DEC 4 - 2002
Page 28
General Rules and Regulations (cont' d)Boise, Idaho
Liability (cont' d)
Notwithstanding anything to the contrary in this section, if Customer s service is interrupted
and remains out of service for more than twenty-four (24) hours after the earlier of being
reported to McLeodUSA or being found by McLeodUSA to be out of order, and if the
interruption is not the result of a negligent or willful act by the Customer, a malfunction of
Customer-owned equipment, McLeodUSA's inability to gain access to the Customer
premises, or causes beyond McLeodUSA' s control as described in the first paragraph of this
section, McLeodUSA will make appropriate adjustments upon request. Such adjustments
in the form of direct payments or bill credits, will be the proportionate part of the monthly
charge for all services, except for local services, and facilities rendered inoperative during
the interruption, beginning with the hour of the report to McLeodUSA, or discovery by
McLeodUSA, of the interruption. Credit for service outages for basic local service will be
in accordance with IDAP A 31.41., Rules 501 - 503. A service interruption may include
among other events, lawful disconnections pursuant to Section 2.11 of this tariff and when
a customer s service interrupted during a move to a new Customer premise.
The included tariff language does not constitute a determination by the Commission that a
limitation of liability imposed by McLeodUSA should be upheld in a court of law.
Acceptance for filing by the Commission recognizes that it is a court's responsibility to
adjudicate negligence and consequential damage claims. It is also the court's responsibility
to determine the validity of any exculpatory clause.
Advice No. 02-David R. Conn Effective Date: December 4, 2002
Vice President and Deputy Issue Date: November 14 2002
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Page 29
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOt( FILINGOriginal
~. ~ .
McLeodUSA Telecommunications Services, In9.
General Rules and Regulations (cont'd)
DEC 4 - 2002 (Acceptance Stamp)
se, Idah
2.4 Equipment
-... -.-
2.4.Inspection. Testing. and Adiustment
McLeodUSA may, upon reasonable notice, make such tests and inspections as may
be necessary to determine whether the requirements of this tariff are being complied
with in the installation, operation, or maintenance of the Customer s equipment.
McLeodUSA may interrupt the service at any time, without penalty to itself, unless
interruption exceeds twenty-four (24) hours.
2.4.Interference and Hazard
The operating characteristics of Customer premises equipment or communications
systems connected to McLeodUSA's services must not interfere with, or impair
any of the services offered by McLeodUSA. Additionally, connected Customer
premises equipment must not endanger the safety of McLeodUSA employees or
the public, damage or interfere with the proper functioning of McLeodUSA'
equipment, or otherwise injure the public in its use of McLeodUSA' s services.
Advice No. 02-David R. Conn Effective Date: December 4, 2002
Vice President and Deputy Issue Date: November 14 2002
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Page 30
Original
McLeodUSA Telecommunications Services, Inc.
(Acceptance Stamp)
2.4 Equipment (cont' d)
ublic tilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 4 - 2002
General Rules and Regulations (cont'
2.4.Maintenance and Repair
Boise, Idaho
Customer Liability
The Customer shall be responsible for damages to McLeodUSA's facilities
used in the provision of regulated services caused by the negligence or
willful act of the Customer or those using McLeodUSA' s service through
the Customer. The Customer may not physically modify or intrude upon
rearrange, disconnect, remove, or attempt to repair any of McLeodUSA' s
facilities except upon written consent of McLeodUSA.
Leased or Owned Facilities
The Customer s obligation to McLeodUSA is the same whether the
facilities involved are McLeodUSA's facilities or are facilities leased by
McLeodUSA from another party. If McLeodUSA incurs expenses due to
the Customer actions that result in damage or impairment of
McLeodUSA's owned or leased facilities, McLeodUSA will pass on to the
Customer any and all expenses to repair McLeodUSA' s facilities or that the
owner imposes on McLeodUSA for leased facilities.
Advice No. 02-David R. Conn Effective Date: December 4, 2002
Vice President and Deputy Issue Date: November 14, 2002
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Page 31
First Revised Replaces Original
McLeodUSA Telecommunications Services, Inc. d/b/a PAETEC Business Services (Acceptance Stamp)
Advice No. 08-03 Effective Date: March 15, 2008
Issue Date: March 3, 2008
General Counsel
One Martha’s Way
Hiawatha, Iowa 52233
2.0 General Rules and Regulations (cont’d)
2.5 Contract for Service
Installation of certain services may require a contractual agreement between a Customer and
PAETEC. The contractual agreement specifies the terms and conditions of service not
covered by this tariff. The contract does not alter the obligations of PAETEC to Customers
as described in this tariff. The agreement may require the Customer to pay a minimum
monthly fee (“MMF”) wherein the Customer agrees, in writing, to pay for the duration of
the term agreement, either the monthly recurring and usage charges, or the MMF amount,
whichever is greater. Should the Customer choose to terminate their contract without cause
prior to the agreed upon term, the Customer will be liable for the MMF specified in the
contract multiplied by the number of months remaining in the term, unless Customer
converts to another service provided by PAETEC with equal or greater term and MMF
commitment. In the event PAETEC continues to provide service after the Customer contract
is terminated or expires, then PAETEC shall continue to provide service to the Customer
under the terms of the then applicable tariff and applicable terms of the expired contract
under a month-to-month arrangement.
2.6 Application for Service
2.6.1 Information Required
When applying for service, each prospective Customer will be required to furnish
McLeodUSA with the following information:
A. The name of the party who will be responsible for payment for the service
provided.
B. The address or addresses or exact location of the premises where service is
to be provided and billed.
C. Any information required to make a proper determination of appropriate
creditworthiness.
2.6.2 Initiation of Service
Service shall be deemed to be initiated upon the service activation date. For multi-
location customers, service shall be deemed to be initiated upon service activation
at the first location.
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 15, 2008
Boise, Idaho
Page 32
Deposits
(Acceptance Stamp)
Idaho Public Utilities Commission
OffIce t th ecretaryACCEPTED FOR FILING
DEC 4 - 2002
Original
McLeodUSA Telecommunications Services, Inc.
General Rules and Regulations (cont' d)
Deposit Requirements Boise, Idaho
McLeodUSA may require from any Customer or prospeetive Customer a deposit to
be held as a guarantee for the payment of charges. Any applicant who is either not
a previous Customer having an established prompt payment record or whose credit
record is not satisfactory may be required to pay a deposit. McLeodUSA may
require separate deposits for different Services purchased by Customer, all of which
must be paid before any service is installed. In its calculation of a Customer
creditworthiness, McLeodUSA will use trading banking references, credit reports
and any other information pertinent to a Customer s credit subject to applicable law.
7.2 Amount of Deposit
The amount of the deposit shall not be more than two (2) months of usage of
McLeodUSA's services for any specific Customer. The amount of such usage may
be estimated from past usage, the Customer s estimated anticipated usage, or
McLeodUSA's state average usage considering type and nature of service. The
amount of deposit may exceed this total when services are provided for shorter
periods of time or special occasions.
Advice No. 02-David R. Conn Effective Date: December 4, 2002
Vice President and Deputy Issue Date: November 14 2002
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Page 33
Original
McLeodUSA Telecommunications Services, Inc.
(Acceptance Stamp)
Deposits (cont' d)
ICl I"'bll litIes ommission
Office of the Secretary
ACCEPTED FOR FiLING
DEC 4 - 2002
General Rules and Regulations (cont' d)
New or Additional Deposit
Boise, Idaho
A new or additional deposit may be required to cover the amount provided in
Section 2.2 above when a deposit has been refunded oris found to be inadequate
by virtue of abnormal toll usage or nonpayment. Written notice shall be mailed
advising the Customer of any new or additional deposit requirement, and the
Customer shall have twelve (12) calendar days from the date of mailing to provide
the new or additional deposit. The new or additional deposit is payable at the
address specified in Section 2.7.4.
Abnormal Toll Usage
For customers with at least six (6) consecutive months of service
abnormal toll usage" is defined as at least a twenty-five percent (25%)
increase in monthly usage charges amounting to at least twenty dollars
($20). The Customer s average monthly bills for not less than the three (3)
prior months shall be used in determining the increase. For customers with
less than six (6) consecutive months of service
, "
abnormal toll usage" is
defined to exist when one (1) month's service exceeds the deposit
attributable to the service by twenty-five percent (25%) amounting to at
least twenty dollars ($20).
Advice No. 02-David R. Conn
Vice President and Deputy
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids , Iowa 52406
Effective Date: December 4, 2002
Issue Date: November 14 2002
Page 34

Third Revised Replaces Second Revised (Acceptance Stamp)
McLeodUSA Telecommunications Services, L.L.C. d/b/a PAETEC Business Services
Advice No. 11-01 Effective Date: January 15, 2011
Issue Date: January 4, 2011
General Counsel
One Martha=s Way
Hiawatha, Iowa 52233
2.0 General Rules and Regulations (cont=d)

2.7 Deposits (cont=d)

2.7.4 Handling of Deposits

Deposits shall be sent or delivered to: McLeodUSA Telecommunications Services,
L.L.C. d/b/a PAETEC Business Services, One Martha=s Way, P.O. Box 3177,
Hiawatha, Iowa 52233. McLeodUSA will maintain records that show the name and
address of each depositor, the amount and date of the deposit, and each transaction
concerning the deposit. Unclaimed deposits, together with accrued interest, shall be
credited to an appropriate account and shall be disposed of in accordance with law.

2.7.5 Receipts

A receipt of deposit will be furnished to each Customer from whom a deposit is
received. Upon request, duplicate receipts will be provided to Customers who have
lost their receipts if the deposits are substantiated by McLeodUSA's records.

2.7.6 Customer Obligations

The existence of a deposit in no way relieves the Customer of the obligation to
comply with McLeodUSA's regulations for the prompt payment of bills.

(T)

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 15, 2011
Boise, Idaho
Page 35
Original
McLeodUSA Telecommunications Services, Inc.
(Acceptance Stamp)
Deposits (cont'
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 4 - 2002
General Rules and Regulations (cont' d)
Refund
Boise, Idaho
The deposit shall be refunded or credited to a Customer after not more than twelve
(12) consecutive months of prompt payment or as req1JiJ.~d by applicable
Commission rules. The account shall be reviewed after twelve (12) months of
service, and if the deposit is retained, it shall again be reviewed at the end of
McLeodUSA's accounting year or on the anniversary date of the account.
Interest
Deposits held for thirty days or more will be paid interest on that deposit at a rate
specified by the Commission.
Advice No. 02-David R. Conn Effective Date: December 4, 2002
Vice President and Deputy Issue Date: November 14 2002
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Page 36
Third Revised Replaces Second Revised (Acceptance Stamp)
McLeodUSA Telecommunications Services, Inc. d/b/a PAETEC Business Services
Advice No. 09-01 Effective Date: January 16, 2009
Issue Date: January 6, 2009
General Counsel
One Martha’s Way
Hiawatha, Iowa 52233
2.0 General Rules and Regulations (cont’d)
2.8 Billing
2.8.1 Monthly Billing
Bills to Customers will be issued monthly unless McLeodUSA is authorized by the
Commission to bill at other than monthly intervals because of unusual
circumstances. Local service charges, including installation charges, are billed in
advance. Certain toll charges and NRCs are billed in arrears. If a Customer elects,
McLeodUSA may issue a billing statement to a Customer in an electronic format
only.
McLeodUSA shall have no responsibility with respect to billings, charges, or
disputes related to services used by the Customer which are not included in the
services herein including, without limitation, any local, regional, and long distance
services provided by a third party vendor. The Customer shall be fully responsible
for the payment of any bills for such services and for the resolution of any disputes
or discrepancies with the service provider.
2.8.2 Bill Contents
The bill form or a bill insert will provide the following information: the dates at the
beginning and end of the billing period; the last date for timely payment, which shall
not be less than twenty (20) days after the bill is rendered; the amount of the net
charge, stated by category, for local service, bundled packages, packages of long
distance minutes, ancillary services and equipment, toll service, information service,
sales tax and excise tax, and of any late payment charge, together with the gross
amount of the bill, with separate entries for total amounts current or in arrears. Long
distance calls will be itemized reflecting the number called and the date, time,
duration, destination and charge for each call. McLeodUSA will also comply with
reasonable requests for bill detail.
(Account Service Fee and Access Recovery Surcharge are grandfathered and moved to Section 6.23)
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 16, 2009
Boise, Idaho
Original
McLeodUSA Telecommunications Services, Inc. i
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 4 .2002 (Acceptance Stamp)
Page 37
6oise. aho
General Rules and Regulations (cont'
, -----.-____--
0-.---'-
- ---' ------_.'--'-"'-'-' .
Payment for Service
Late Payment Charge
McLeodUSA may impose a one time late payment charge not to exceed 1.5% on
any bill not paid by the due date listed on the invoice. Customers are obligated to
drop off payment at a designated payment location or mail payment to the address
contained on the invoice. Customers shall be responsible for all costs incurred in
the collection of unpaid charges or in any other action to enforce payments and/or
obligations arising under this tariff. McLeodUSA will also charge a check service
charge if a check tendered for payment is returned to McLeodUSA as non-sufficient
funds (NSF) or is not in acceptable form.
Residential customers will be granted one complete forgiveness of a late payment
charge each calendar year. On one monthly bill in each period of eligibility, the net
amount of such bill will be accepted as full payment for the month after expiration
of the net payment period. The Customer will be notified by mailed written notice
that the eligibility has been used. Such forgiveness of late payment charges will
have no effect on the credit rating of the Customer.
9.2 Partial Payment
If a Customer makes a partial payment in a timely manner and does not designate
the service for which payment is made, the payment shall first be applied to the
undisputed balance for local service, with the remainder applied on apro rata basis
to regulated utility services and toll service. Any remainder will then be applied to
deregulated and unregulated services other than toll. Any late payment penalty
charge will be applied only to the outstanding balance for utility services.
Timely Payment for Residential Customers
Each residential Customer is permitted to have a last day for timely payment
changeable for cause in writing.
Advice No. 02-David R. Conn Effective Date: December 4, 2002
Vice President and Deputy Issue Date: November 14, 2002
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Original
McLeodUSA Telecommunications Services, Inc.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 4 - 2002 (Acceptance Stamp)
Page 38
Boise Idaho
General Rules and Regulations (cont' d)
Payment for Service (cont' d)
9.4 Collection
No collection efforts other than the rendering of the bill shall be undertaken until the
delinquency date.
Taxes and Fees
Any governmental assessments, fees, licenses, or other similar taxes or fees imposed
upon McLeodUSA may be charged to Customers receiving McLeodUSA' s service
within the territorial limits of the governmental authority imposing such taxes and
fees. Such taxes and fees will be allocated among such Customers on the basis of
Customers' monthly charges for the types of service made subject to the taxes or
fees. Such taxes and fees will be separately stated on bills.
LNP, PICC, USF, TRS (except intrastate TRS) , TTY/TDD surcharges will also be
charged where applicable.
Disputes and Complaints
10.Disputed Bills
In the event of a dispute concerning the bill, McLeodUSA will require the Customer
to pay a sum of money equal to the amount of the undisputed portion of the bill.
Following payment of the undisputed amount, efforts to resolve the complaint using
the complaint procedures in Section 2.10.2 shall continue, and for not less than
forty-five (45) days after the rendering of the disputed bill. Service shall not be
disconnected for nonpayment of the disputed amount. The 45-day period may be
extended by up to sixty (60) days if requested of McLeodUSA by the Idaho Public
Utilities Commission in the event the Customer files a written complaint with the
agency. Subject to regulatory requirements , McLeodUSA's policy is to limit
retroactive adjustments for billing errors to 90 days prior to the date the error is
discovered.
Advice No. 02-David R. Conn Effective Date: December 4, 2002
Vice President and Deputy Issue Date: November 14, 2002
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Page 39
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR fi-ILiNG
SEP 3 0 2006 (Acceptance Stamp)First Revised Replaces Original
McLeodUSA Telecommunications Services, Inc.BOiS~Irtllhn
General Rules and Regulations (cont' d)
Disputes and Complaints (cont'
10.Complaint Procedures
Inquiries, general questions, or complaints may be directed infonnally to
McLeodUSA by telephone, in person, or in writing at McLeodUSA' s office located
atOne Martha s Way, P.O. Box 3177, Hiawatha, Iowa 52233. Business customers
can reach McLeodUSA' s customer service department by dialing toll- free: 1-800-
593-1177. Residential customers can reach McLeodUSA's customer service
department by dialing toll-free: 1-800-500-3543. McLeodUSA's customer service
department accepts calls on a twenty- four-hour-a-day basis. Complaints concerning
the charges, practices, facilities, or services of McLeodUSA will be investigated
promptly and thoroughly. McLeodUSA will keep records of each complaint
showing the name and address of the complainant, the date and nature of the
complaint, its disposition, and all other pertinent facts dealing with the complaint that
will enable McLeodUSA to review and analyze its procedures and actions for at
least thirty (30) days, which shall also be available for inspection by the Commission
or its staff upon request. Each Customer may file with the Commission for
resolution of disputes. Each complainant will be mailed a statement of the
complainant's right to contact the Commission at:
Idaho Division of Public Utilities
State House
472 W. Washington Street
Boise, ill 83702
[phone]
[phone]
Advice No. 06-Effective Date: September 30, 2006
Issue Date: September 20, 2006
General Counsel
One Martha s Way
Hiawatha, Iowa 52233
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Page 40
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOH FILING
: :~. .
DEC 4 - 2002
. "
Original '
McLeodUSA Telecommunications Services, Irk.
(Acceptance Stamp)
Boise, Idaho
General Rules and Regulations (cont' d)
Disputes and Complaints (cont'
10.Bill Insert or Notice
McLeodUSA shall notify Customers, by bill insert or notice on the bill form, of the
address and telephone number where a McLeodUSA representative qualified to
assist in resolving the complaint can be reached. The bill insert or notice shall also
include the following statement: "If McLeodUSA does not resolve your complaint
the service may be subject to state regulation. You may contact the Idaho Public
Utilities Commission, 472 W. Washington Street, Boise, ID 83702, (800) 432-
0369." The bill insert or notice on the bill will be provided no less than annually.
Service RefusaL Disconnection. and Suspension
In no event shall local service be disconnected on any Friday after twelve noon or on any
Saturday, Sunday, legal holidays recognized by the state of Idaho, or after twelve noon on
any day immediately before any legal holiday, or at any time when the telephone company
business offices are not open for business, except as authorized by Commission Rules.
Local exchange services may be terminated only between the hours of 8:00 a.m. and 4:00
, except as authorized by Commission Rules.
11.Notice of Pending Disconnection
Prior to the disconnection of service, McLeodUSA shall provide a written notice to
the Customer setting forth the reason for disconnection and the final date by which
the account is to be settled or specific action taken. Final dates shall be no less than
ten (10) calendar days with respect to an unpaid bill after the notice is rendered and
no less than 12 days with respect to an unpaid or new deposit. The notice shall be
considered rendered to the Customer when deposited in the U.S. Mail with postage
prepaid. If delivery is by other than U.S. Mail, the notice shall be considered
rendered when delivered to the last known address of the person responsible for
payment for the service. The notice will specify (800-593-1177 for business
customers; 800-500-3543 for residential customers) as a toll-free number at which
a McLeodUSA representative can be reached to provide additional information
about the disconnection.
Advice No. 02-David R. Conn Effective Date: December 4, 2002
Vice President and Deputy Issue Date: November 14 2002
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Original
; .
McLeodUSA Telecommunications Services, Inc.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR F'LING
DEC 4 -- 2002 (Acceptance Stamp)
Page 41
Boise. Idaho
General Rules and Regulations (cont' d)
-- . - .-- ."- -- - .---- ._- .-
Service Refusal. Disconnection. and Suspension (cont' d)
11.Reasons for Service Refusal. Disconnection. and Suspension
Service may be refused, disconnected, or suspended:
Without notice if a condition on the Customer s premises is determined by
McLeodUSA to be hazardous.
Without notice if the Customer uses the service in such a manner as to
adversely affect McLeodUSA's equipment or McLeodUSA's service to
others.
Without notice if equipment furnished, leased, or owned by McLeodUSA
is subject to tampering.
Without notice if there is unauthorized use. Unauthorized use includes
without limitation, use or attempted use for an unlawful purpose and/or use
or attempted use in any fraudulent manner.
Advice No. 02-David R. Conn Effective Date: December 4, 2002
Vice President and Deputy Issue Date: November 14 2002
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Page 42
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FiLING
DEC 4 - 2002 (Acceptance Stamp)Original
McLeodUSA Telecommunications Services, I11-c.
Boi3e, laaR8
General Rules and Regulations (cont' d)
Service Refusal. Disconnection. and Suspension (cont' d)
11.Reasons for Service Refusal. Disconnection, and Suspension (cont' d)
With prior written notice if there are reasonable grounds to believe there is
a violation of or noncompliance with McLeodUSA's regulations on file
with the Commission, municipal ordinances, or law.
With prior written notice if the Customer or prospective Customer fails to
furnish service equipment, permits, certificates, or rights-of-way specified
to be furnished in McLeodUSA's regulations filed with the Commission as
conditions for obtaining service, or withdraws such equipment or terminates
those permissions or rights, or fails to fulfill the contractual obligations
imposed upon the Customer as conditions of obtaining service.
With prior written notice if the Customer fails to permit McLeodUSA
reasonable access to its equipment.
With prior written notice if the Customer routinely uses abusive or profane
language or makes physical threats in conversations with McLeodUSA
personnel, or otherwise abuses access to customer service personnel by
making repeated unwarranted calls that are unrelated to specific service
Issues.
Advice No. 02-David R. Conn
Vice President and Deputy
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Effective Date: December 4 2002
Issue Date: November 14 2002
Original
. .
McLeodUSA Telecommunications Services, ~nc.
tdaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR F\L\NG
DEC 4 - 2002 (Acceptance Stamp)
Page 43
General Rules and Regulations (cont' d)
Idaho
. _.- -. -
Service RefusaL Disconnection. alfd.Suspension (cont' d)
11.RefusaL Disconnection. and Suspension of Service for Nonpayment of Bill
Except as restricted by Section 2.11.4, service may be refused, disconnected, or
suspended for nonpayment of a bill if McLeodUSA has made a reasonable attempt
to effect collection and:
McLeodUSA has provided the Customer with ten (10) days' prior written
notice with respect to an unpaid bill or twelve (12) days ' written notice with
respect to an unpaid new deposit.
McLeodUSA is open, at minimum, one more hour and open the following
day of the scheduled disconnection.
In the event of a dispute concerning the bill, McLeodUSA will require the
Customer to pay a sum of money equal to the amount of the undisputed
portion of the bill. Following payment of the undisputed amount, efforts to
resolve the complaint using the complaint procedures in Section 2.1 0.2 shall
continue, and service shall not be disconnected for nonpayment of the
disputed amount.
Advice No. 02-David R. Conn Effective Date: December 4, 2002
Vice President and Deputy Issue Date: November 14 2002
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Page 44
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOr~ FILING
DEC 4 - 2002 (Acceptance Stamp)Original
McLeodUSA Telecommunications Services, Inc.
8oi5t::, Id~IIO
General Rules and Regulations (cont' d)
Service RefusaL Disconnection, and Suspension (cont' d)
11.4 Insufficient Reasons for RefusaL Suspension, or Discontinuance of Service
The following reasons are not sufficient cause for refusal, suspenSIOn, or
discontinuance of service to a present or prospective Customer:
Delinquency in payment for service by a previous occupant of the premises
to be served, unless that occupant is a Customer of the same household as
the customer.
Failure to pay for unregulated services or equipment purchases such as
directory advertising.
Failure to pay the bill of another Customer as guarantor thereof.
Failure to pay for a different type or class of public utility service or 900
960 or 976 calls disputed by the Customer. However, if a residential
customer has requested that McLeodUSA remove the free 900 or 976 call
blocking service, then that Customer shall be fully responsible for payment
of all such calls regardless of who made the call from the Customer
telephone line.
Failure to pay for information service not regulated by the Commission.
Permitting another occupant of the premises access to the telephone utility
service when that other occupant owed an uncollectible bill for service
rendered at a different location.
11.Medical Emergency
Notwithstanding any other provision of this tariff, McLeodUSA will postpone the
disconnection of service to a residential Customer for a reasonable time, not to
exceed thirty (30) days, if the Customer produces verification from a physician or
a public health or social services official stating that telephone service is essential
due to an existing medical emergency of the Customer, a customer of the
Customer s family, or any permanent resident of the premises where service is
rendered. This written verification shall identify the medical emergency and specify
the circumstances. Initial verification may be by telephone if written verification
is forwarded to McLeodUSA within five (5) days.
Advice No. 02-David R. Conn
Vice President and Deputy
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Effective Date: December 4, 2002
Issue Date: November 14 2002
Page 45
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 4 - 2002Original
McLeodUSA Telecommunications Services, Inc.
(Acceptance Stamp)
Boise, Idaho
General Rules and Regulations (cont' d)
..--- ~- -' - ,- "'. -,-- '
Service Refusal. Disconnection, and Suspension (cont' d)
11.6 Temporary Service
When McLeod renders temporary service to a Customer, the Customer may be
required by McLeod to bear the entire cost of installing and removing the service
facilities in excess of any salvage realized.
Cancellations and Deferments of Service
When a Customer cancels or defers an order for service before the service is activated, a
charge applies that will allow McLeodUSA to recover its unrecovered costs, including but
not limited to outside vendor charges, engineering, labor, materials, and equipment. Charges
apply as follows:
12.Cancellation
In a cancellation situation, the charge is equal to the unrecoverable costs incurred
prior to the request for cancellation and the costs of removal, restoration, and
disposal, if any, to comply with the cancellation. Those costs include, but are not
limited to, costs of outside vendors, engineering, labor, nonrecoverable materials
and equipment expense.
Advice No. 02-David R. Conn Effective Date: December 4, 2002
Vice President and Deputy Issue Date: November 14 2002
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Original
McLeodUSA Telecommunications Services, Inc.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 4 - 2002 (Acceptance Stamp)
Page 46
Boise. ldaho
General Rules and Regulations (cont' d)
Cancellations and Deferments of Service (cont' d)
12.Deferment of Start of Service
If a request for deferment of service is received by McLeodUSA prior to the date
an order for equipment or service is placed with McLeodUSA's supplier, no charge
shall apply. For deferments received by McLeodUSA subsequent to the date the
order for equipment or service is placed with McLeodUSA's supplier, a monthly
recurring charge based upon the costs incurred prior to the request for the deferment
applies. This monthly rate shall be equal to the deferred investment multiplied by
the monthly prime interest rate as announced by USBank plus recurring costs
resulting directly from the deferral such as storage, taxes, etc., unless otherwise
ordered by the Commission.
In addition, any extraordinary nonrecurring costs resulting from the deferral, such
as additional engineering, labor, and transportation, shall be billed in total. Billing
shall start at the beginning of the month of deferment and extend to the start of
service. Charges shall not exceed the monthly rate that would have applied had the
service been established. McLeodUSA will also charge the Customer who defers
service any and all rates and charges incurred by McLeodUSA for any leased
facilities for which McLeodUSA is held responsible. McLeodUSA will make a
good faith effort to minimize those rates and charges whenever possible.
Information Service Access Blocking
Where facilities are available, McLeodUSA shall institute call blocking to all "900"
, "
960"
and "976" prefix numbers, without charge for the first block subject to applicable law.
a customer chooses to eliminate the free call blocking service for these types of calls, the
Customer shall be fully responsible for all such charges regardless of who made such calls
from the Customer s telephone line. McLeodUSA will comply with all applicable rules of
the Commission concerning such blocking.
Advice No. 02-David R. Conn Effective Date: December 4, 2002
Vice President and Deputy Issue Date: November 14, 2002
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Original
McLeodUSA Telecommunications Services, Inc.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 4 - 2002 (Acceptance Stamp)
Page 47
Rni~p.r ld.a.ho
General Rules and Regulations (cont' d)
..- .- - .
Special Construction and Special Arrangements
Subject to the agreement of McLeod USA and to all of the regulations contained in the tariffs
of McLeodUSA, special construction and special arrangements may be undertaken on a
reasonable efforts basis at the request of the Customer. Special arrangements include any
service or facility relating to a regulated telecommunications service not otherwise specified
under tariff, or for the provision of service on an expedited basis or in some other manner
different from the normal tariff conditions. Special construction is that construction
undertaken:
where facilities are not presently available, and there is no other requirements for
the facilities so constructed;
of a type other than that which McLeodUSA would normally utilize in the
furnishing of its services;
over a route other than that which McLeodUSA would normally utilize in the
furnishing of its services;
in a quantity greater than that which McLeodUSA would normally construct;
on an expedited basis;
on a temporary basis until permanent facilities are available;
involving abnormal costs; or
in advance of its normal construction.
14.Basis for Charges
Where McLeodUSA furnishes a facility or service on a special construction basis
or any service for which a rate or charge is not specified in McLeodUSA's tariffs
charges will be based on the costs incurred by McLeodUSA and may include: (1)
non-recurring type charges; (2) recurring type charges; (3) termination liabilities;
or (4) combinations thereof. The agreement for special construction will ordinarily
include a minimum service commitment based upon the estimated service life of the
facilities provided.
Advice No. 02-David R. Conn
Vice President and Deputy
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Effective Date: December 4, 2002
Issue Date: November 14 2002
Page 48
First Revised Replaces Original (Acceptance Stamp)
McLeodUSA Telecommunications Services, Inc. d/b/a PAETEC Business Services
Advice No. 10-01 Effective Date: March 19, 2010
Issue Date: March 9, 2010
General Counsel
One Martha’s Way
Hiawatha, Iowa 52233
2.0 General Rules and Regulations (cont’d)
2.14 Special Construction and Special Arrangements (cont’d)
2.14.2 Basis for Cost Computation
The costs referred to in 2.14.1 preceding may include one or more of the following
items to the extent they are applicable:
A. Installation cost of the facilities to be provided including estimated costs for the
rearrangements of existing facilities. Installation cost includes the cost of:
1. equipment and materials provided or used,
2. engineering, labor and supervision,
3. transportation,
4. rights of way, and
5. any other item chargeable to the capital account;
B. Annual charges including the following:
1. cost of maintenance,
2. depreciation on the estimated cost installed of any facilities provided, based
on the anticipated useful service life of the facilities with an appropriate
allowance for the estimated net salvage,
3. administration, taxes and uncollectible revenue on the basis of reasonable
average costs for these items,
4. any other identifiable costs related to the facilities provided, and
5. an amount for return and contingencies.
2.15 Non-Routine Installation
At the Customer's request, installation and/or maintenance may be performed outside the
Company's regular business hours or in hazardous locations. In such cases, charges based
on cost of the actual labor, material, or other costs incurred by or charged to the Company
will apply. If installation is started during regular business hours but, at the Customer's
request, extends beyond regular business hours into time periods including, but not limited
to, weekends, holidays, and/or night hours, additional charges may apply. If the Customer
reschedules an installation, additional charges may apply.
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 19, 2010
Boise, Idaho
Page 49
0-'_'-1
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN 1 3 2005Second Revised Replaces First Revised
McLeodUSA Telecommunications Services, Inc.Acceptance Stamp)
Boise, idahoDescription of Services Offered
3.1 Local Service
1.1
1.2
Nature of Service
Local Service is a service that allows customers to originate non-toll local
calls at locations within the service areas in which McLeodUSA has been
approved for certification for termination within the local calling area
(including any applicable EAS areas) of those locations. Subject to service
availability and the package selection by the customer, Local Service may
include services in addition to those required for completion of non-toll local
calls (including services which may not be subject to regulation under this
tariff) which are purchased as part of a bundled package.
Availability
McLeodUSA offers local service in the areas in which it has been certified by the
Idaho and in which McLeodUSA has available required network facilities or is able
to lease required network facilities to enable the offering of service. Some features
may not be available in all areas, or may slightly vary between service areas
contingent on network availability or configuration. McLeodUSA will provide the
most feature rich version of a f~ature in the bundled Local Service package available
in a given market depending on network availability or configuration.
Local Service Packages
The standard elements of local line packages consist of local dial tone and unlimited
local calling unless otherwise noted in a Service specific description. Mandatory
extended area service ('EAS") is provided where applicable for the prices set forth
in the Rate Tables. Customers with multiple lines at a single location may purchase
different Packages for each telephone line at a particular location. A Local Line
Price Adjustment is applied to each business and residential local line
that was established prior to June 13,2005 and is serviced out of a Resale
CLLI (see Section 5.1). The Local Line Price Adjustment will not be
applied to new Preferred Advantage lines added to your account on or
after June 13, 2005. Business Customers purchasing a Business Package may
select a long distance package of anytime minutes for each location, which shall be
shared by all lines serving that Customer location. Business Customers purchasing
Local Service Packages are also eligible to purchase a per minute long distance
service that offers reduced long distance rates due to the purchase of bundled
package of local and long distance services form McLeodUSA. Residential
Customers shall select a long distance package of anytime minutes for each location
which shall be shared by all lines serving that Customer location.
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Advice No. 05-Effective Date: June 13 2005
Issue Date: June 3 , 2005
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Page 49.1
Original
McLeodUSA Telecommunications Services, Inc. d/b/a PAETEC Business Services (Acceptance Stamp)
Advice No. 08-09 Effective Date: January 1, 2009
Issue Date: December 22, 2008
General Counsel
One Martha’s Way
Hiawatha, Iowa 52233
3.0 Description of Services Offered
3.1 Local Service
3.1.3 Local Service Packages (cont’d)
3.1.3.A Advantage Business Lines
Advantage Business Lines is a service that allows customers to originate
non-toll local calls at locations within the service areas that McLeodUSA
has been approved for certification for termination within the local calling
area (including any applicable EAS areas) of those locations. Subject to
service availability.
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2009
Boise, Idaho
Page 50
Fourth Revised Replaces Third Revised
McLeodUSA Telecommunications Services, Inc. d/b/a PAETEC Business Services (Acceptance Stamp)
Advice No. 09-01 Effective Date: January 16, 2009
Issue Date: January 6, 2009
General Counsel
One Martha’s Way
Hiawatha, Iowa 52233
3.0 Description of Services Offered
3.1 Local Service (cont’d)
3.1.3 Local Service Packages (cont’d)
3.1.3.A Reserved for future use.
3.1.3.B Reserved for future use.
3.1.3.C Reserved for future use.
3.1.3.D Reserved for future use.

3.1.3.E Reserved for future use

3.1.3.F Reserved for future use.
(Descriptions for Business Packages B, D and E are grandfathered and moved to Section 6.18.)
(Descriptions for Business Packages A, C and F are grandfathered and moved to Section 6.24)
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 16, 2009
Boise, Idaho
Page 50.1
First Revised Replaces Original
McLeodUSA Telecommunications Services, Inc. d/b/a PAETEC Business Services (Acceptance Stamp)
Advice No. 09-01 Effective Date: January 16, 2009
Issue Date: January 6, 2009
General Counsel
One Martha’s Way
Hiawatha, Iowa 52233
3.0 Description of Services Offered
3.1 Local Service (cont’d)
3.1.3 Local Service Packages (cont’d)
3.1.3.G Reserved for future use
3.1.3.H Reserved for future use
Note: Some features may not be available in all areas.
* Asterisk denotes non-regulated services.
(Descriptions for Business Packages G and H are grandfathered and moved to Section 6.24)
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 16, 2009
Boise, Idaho
Page 50.2
Second Revised Replaces First Revised
McLeodUSA Telecommunications Services, Inc. d/b/a PAETEC Business Services (Acceptance Stamp)
Advice No. 09-01 Effective Date: January 16, 2009
Issue Date: January 6, 2009
General Counsel
One Martha’s Way
Hiawatha, Iowa 52233
3.0 Description of Services Offered
3.1 Local Service (cont’d)
3.1.3 Local Service Packages (cont’d)
3.1.3.I Reserved for future use
3.1.3.J Reserved for future use
(Descriptions for Business Packages I and J are grandfathered and moved to Section 6.24)
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 16, 2009
Boise, Idaho
Fifth Revised Replaces Fourth Revised
McLeodUSA Telecommunications Services, Inc.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN 3 0 2007
Page 51
(Acceptance Stamp)
Beise, Idaho
Description of Services Offered
- "'--.
Local Service (cont' d)
1.3 Local Service Packages (cont'
1.3.KReserved for future use.
1.3.L Reserved for future use.
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1.3.MReserved for future use
1.3.N Reserved for future use
(Description for the Premium Preferred Package is grandfathered and moved to Section 6.19)
(Descriptions of residential packages C and D for customers not served on McLeodUSA switch are
grandfathered and moved to Section 6.20)
(Residential Packages C, D, E, F and G are grandfathered and moved to Section 6.21)(N)
Advice No. 07-Effective Date: June 30, 2007
Issue Date: June 14, 2007
General Counsel
One Martha s Way
Hiawatha, Iowa 52233
Second Revised Replaces First Revised
McLeodUSA Telecommunications Services, Inc.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN 3 0 2007
Page 51.1
(Acceptance Stamp)BOi~. IrlSlhn
Description of Services Offered
Local Service (cont' d)
1.3 Local Service Packages (cont' d)
0 Reserved for future use
1.3.Reserved for future use
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1.3.P Reserved for future use
(Residential Packages are grandfathered and moved to Section 6.21)(N)
Advice No. 07-Effective Date: June 30, 2007
Issue Date: June 14 2007
General Counsel
One Martha s Way
Hiawatha, Iowa 52233
Page 52
Third Revised Replaces Second Revised
McLeodUSA Telecommunications Services, Inc. d/b/a PAETEC Business Services (Acceptance Stamp)
Advice No. 08-09 Effective Date: January 1, 2009
Issue Date: December 22, 2008
General Counsel
One Martha’s Way
Hiawatha, Iowa 52233
3.0 Description of Services Offered
3.1 Local Service (cont’d)
3.1.4 Description of Features Included In Certain Local Service Packages.
Some features included in certain Local Service Packages may not be available in
all areas, or may slightly vary between service areas contingent on network
availability or configuration. McLeodUSA will provide the most feature rich
version of a feature in the bundled Local Service package that is available in a
given market depending on network availability or configuration.
Anonymous Call Rejection
Allows customer to automatically reject all calls that have been marked
anonymous by the calling party. The call is routed to a denial announcement and
subsequently terminated.
Blocking Services.
Blocking Services prevent certain call types from being completed. Blocking
service examples include blocking outgoing 10XXX1+ or 900 or 976 calls.
Call Forwarding Busy/Don't Answer/Variable
Call forwarding is the ability to forward an incoming call to a preselected station
if the called station is unable to receive the call. "Call forwarding busy" will
forward the call if the called station is in use; "call forwarding don't answer" will
forward the call after a predetermined number of rings; "call forwarding variable"
will forward the call regardless of the status of the called station. For Business
customers, Call Forwarding Busy/Don’t Answer options are only available as
optional services to a location at which the customer also currently purchases
Voice Mail from McLeodUSA.
Call Block
Allows customer to block incoming calls from up to a maximum of fifteen
telephone numbers.
Call Trace
Permits the tracing of the last call received and holds the results for later use by an
authorized law enforcement agency. Results of call trace will be provided only to
appropriate law enforcement personnel, and not to the customer.
Call Transfer
The ability to forward a call in progress to another station.
(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2009
Boise, Idaho
Original
McLeodUSA Telecommunications Services, Inc.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 4 - 2002 (Acceptance Stamp)
Page 53
Bgiie, Idahn
Description of Services Offered
Local Service (cont' d)
1.4 Description of Features Included In Certain Local Service Packages (cont'd)
Call Transfer Disconnect
Call Transfer Disconnect is the ability to transfer of calls to another line
disconnecting that call so that it frees up the original line.
Call Waiting
Call waiting is the ability of the called station to generate a tone when the called
station is in use to alert the user that another call is waiting to connect with the
called station.
Call Waiting ID
Call waiting ID is the ability to identify the party calling when on another call.
Caller ID Blocking
Provides a permanent indicator on a customer s line. Once the block is established
on the customer s line, the private status can be deactivated by the customer by
dialing a series of number before each call, to change the indicator from private to
public. This one call unblock allows the name and number to be sent for that one
call only.
Customers who choose per line blocking for the first time will not be charged the
nonrecurring charge. New customers to the Caller ID serving area will be provided
the same option. A customer requesting per line blocking will pay a nonrecurring
charge for re-establishing line blocking.
The standard dialing pattern for per-call Called ID Blocking is *67 (1167 from a
rotary telephone). The standard dialing pattern for a per-call unblocking is *82
(1182 from a rotary telephone).
Caller Identification
Allows for the automatic delivery of a calling party's name, telephone number
(including non-published and non-listed telephone numbers) or both to the called
customer. The number is displayed on customer provided equipment. McLeodUSA
will provide the most feature rich version of caller identification in the bundled
Local Service package available in a given market depending on network
availability or configuration.
Advice No. 02-David R. Conn Effective Date: December 4, 2002
Vice President and Deputy Issue Date: November 14 2002
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Page 54
Second Revised Replaces First Revised (Acceptance Stamp)
McLeodUSA Telecommunications Services, Inc. d/b/a PAETEC Business Services
Advice No. 08-09 Effective Date: January 1, 2009
Issue Date: December 22, 2008
General Counsel
One Martha’s Way
Hiawatha, Iowa 52233
3.0 Description of Services Offered
3.1 Local Service (cont’d)
3.1.4 Description of Features Included In Certain Local Service Packages (cont’d)
Repeat Dialing
Allows a customer to dial a code that will cause the feature to automatically
redial the last number the customer dialed. If the called number is busy, the
feature will redial the called number for a limited period of time. A distinctive
ring alerts the customer when the called number becomes available. This service
is available on a usage or subscription basis.
Hunting
Hunting is the ability to forward an incoming call to the next number in a hunting
group if the called number is busy.
Circular Hunt is an option of Hunting service that allows for hunting to start at
the dialed number and continues in ascending order to the last number in the hunt
group. Hunting then proceeds to the first number of the hunt group and
continues through the group until an idle line is reached or the number just
preceding the dialed number is reached. The rates and charges for Circular Hunt
are in addition to the rates and charges for Hunting Service.
Preferential Hunt is an option of Hunting service that allows for calls to a
specific number (other than the first number) within a hunt group to hunt
over a unique sequence of lines within the hunt group. The Preferential
Hunt sequence is different than that encountered when a caller dials the
first telephone number in a hunt group.
Call Return
The customer does not have to know the number of the calling party. If the
calling party’s number is blocked by the calling party, the service will not return
the call.
No Solicitation
Allows a customer to deter sales and telemarketing calls received by the
customer. This is accomplished via a recorded massage which informs the caller
that the customer does not accept telephone solicitations, and asks solicitors to
hang up and to place the called party on the solicitors “do-not-call” list. No
Solicitation automatically screens calls between the hours of 8:00 A.M. until 9:00
P.M. daily. A caller may press one, or stay on the line to complete the call
connection.
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(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2009
Boise, Idaho
First Revised Replaces Original
McLeodUSA Telecommunications Services, Inc.
td.aho Public Utilities Commission
Office of the SecmtaryACCEPTED FOR FiliNG
JUL 1 - 2004
Page 55
(Acceptance Stamp)Boise, Idaho
Description of Services Offered
Local Service (cont' d)
1.4 Description of Features Included In Certain Local Service Packages (cont'd)
Priority Call
Provides the end user with a distinctive ring when called from pre-selected
telephone numbers. Calls other than from the selected numbers are received with
a standard ring pattern. Toll Free, International and 900 numbers are not
programmable with Priority Call.
(N)
(N)
Remote Access to Call Forward
This feature allows a user at a "remote" location to activate/deactivate the call
forwarding feature. The user gains remote access to the call forwarding feature
from a touch tone phone at a remote location. The RACF feature uses an
announcement system to provide interactive voice message prompting, which allows
customers to verify the forwarded-to directory number. Changes are accomplished
by remotely calling an access number, entering the appropriate line and PIN
information when prompted to do so, and making any desired changes.
Speed Calling
Permits placing calls to 8 or 30 telephone numbers dialing an abbreviated code.
Three- W ay Calling
The ability to add a third line to an established conversation.
Toll Restriction
Toll Restriction provides for exchange access lines to be restricted from dialing
billable toll calls. Attempted violation of the restrictions are routed to an
announcement.
Advice No. 04-Effective Date: July 1 , 2004
Issue Date: June 11 , 2004
General Counsel
6400 C Street SW, P.O. Box 3l77
Cedar Rapids, Iowa 52406
Page 56
Second Revised Replaces First Revised
McLeodUSA Telecommunications Services, Inc. d/b/a PAETEC Business Services (Acceptance Stamp)
Advice No. 09-01 Effective Date: January 16, 2009
Issue Date: January 6, 2009
General Counsel
One Martha’s Way
Hiawatha, Iowa 52233
3.0 Description of Services Offered
3.1 Local Service (cont’d)
3.1.5 Intercept Services/Referral Recording
Intercept Services provide new number or explanatory information to callers
dialing changed or disconnected numbers. The services include messages
delivered either mechanically or by operator. Intercept services apply to
temporary and permanently disconnected numbers. Basic Intercept and Referral
Recording services are for periods up to 12 months for business customers and
up to 3 months for residential customers.
Basic Intercept Service includes all intercept recordings that do not provide the
new number information. New Number Referral Service includes all intercept
recordings that provide the new number information.
3.1.6 Reserved for future use
3.1.7 Reserved for future use
3.1.8 Reserved for future use
(Descriptions for Local T1 Service, Dynamic T-1 and Dynamic PRI are grandfathered and moved to
Section 6.24)
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(N)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 16, 2009
Boise, Idaho
Page 57
Second Revised Replaces First Revised (Acceptance Stamp)
McLeodUSA Telecommunications Services, Inc. d/b/a PAETEC Business Services
Advice No. 09-05 Effective Date: October 15, 2009
Issue Date: October 5, 2009
General Counsel
One Martha’s Way
Hiawatha, Iowa 52233
3.0 Description of Services Offered (cont’d)
3.1 Local Service (cont’d)
3.1.9 Foreign Exchange (FX) Service
FX Service enables a Customer to receive a Company-provided Local Service at
a point outside the Service Area corresponding to the NPA-NXX designation of
such Local Service. The Local Calling Area and all Usage Service rates which
apply to an FX Exchange Service are the same as those which regularly apply to
other Company-provided Local Services bearing the same NPA-NXX
designation.
3.1.10 Directories
3.1.10.A. Listing Service
One listing, the Primary Listing, is provided without charge for each customer
location. Where two or more exchange lines are served on a hunting service
basis, only one Primary Listing for the group will be provided.
3.1.10.B. Directory Distribution
One local exchange directory will be provided to a customer for each customer
location at the time directories are distributed by the incumbent local exchange
carrier.
3.1.11 Reserved for future use
(Descriptions for PRI and Calling Card are grandfathered and moved to Section 6.24)
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 15, 2009
Boise, Idaho
Page 57.1
Original
McLeodUSA Telecommunications Services, Inc. d/b/a PAETEC Business Services (Acceptance Stamp)
Advice No. 08-09 Effective Date: January 1, 2009
Issue Date: December 22, 2008
General Counsel
One Martha’s Way
Hiawatha, Iowa 52233
3.0 Description of Services Offered (cont’d)
3.1 Local Service (cont’d)
3.1.12 PRI T-1 Service
PRI T-1 (Primary Rate Interface) T-1 Service provides the customer with a direct
digital connection via switched access to one or more private or public services.
PRI T-1 Service is an enhanced T-1 service that allows the customer Integrated
Services Digital network (ISDN) bandwidth that facilitates end-to-end digital
connectivity to support a variety of services. PRI T-1 Service is 23 B channels
each being a full 64,000 bps. One channel is a D channel to allow for signaling
information to be passed. The service is utilized to connect ISDN compatible
equipment at the customer premises to a suitably equipped McLeodUSA node.
3.1.13 Calling Card
A postpaid calling card issued by Carrier which allows Customers and/or Users
to make telephone calls and charge the calls to a postpaid account. Calls charged
to a Carrier-issued postpaid Calling Card will appear on the Customer's regular
monthly bill.
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2009
Boise, Idaho
Page 58
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FiliNG
DEC 4 - 2002
. -
Original
McLeodUSA Telecommunications Services, Inc.
(Acceptance Stamp)
Boise, Idaho
Description of Services Offered (cont' d)
-_.___
0 -
Directory Assistance
Nature of Service
Directory Assistance (DA) Service is defined as furnishing aid in obtaining
telephone numbers.
2.2 Availability
DA is available to all Customers.
Maximum Number of Requests Per Call
Two (2) requests for a telephone number will be accepted per call to the DA
operator. A telephone number that is not listed in the DA records will not be
available to the Customer.
2.4 Operator Limitations
The Directory Assistance operator will not transfer, forward or redial a Customer
call to any other location for any purpose other than provision of DA service.
3.2.Persons and Locations Exempt from All DA Charges
Any Customer who is visually, physically or mentally handicapped in a way that
makes the Customer unable to utilize a telephone directory shall be exempt from
charges for DA. The Customer must provide McLeodUSA with certification of this
condition. Certification from a doctor, psychologist, psychiatrist, county or state
social service agency, or similar person or agency will be acceptable. The
exemption is effective prospectively and also retroactively for the month prior to the
presentation of the certificate to McLeodUSA.
Advice No. 02-David R. Conn Effective Date: December 4, 2002
Vice President and Deputy Issue Date: November 14, 2002
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
Original
McLeodUSA Telecommunications Services, Inc.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 4 - 2002 (Acceptance Stamp)
Page 59
QgjSQ, Idabo
Description of Services Offered (cont'
Operator Services
Operator Services is the furnishing of services for the completion of calls by consumers and
customers pre-subscribed to company made with the assistance of a company operator
within the state including aggregator sites and locations. Aggregator sites include, but are
not limited to hotels/motels, hospitals, business, military establishments; and locations of
public, semi-public, or private pay telephones. Note: Charges for these services are exempt
when requested by authorized emergency personnel. Customers may receive bills directly
from other operator service providers whose services the customer may use.
Busy Line Verification Surcharge - Charge to end-user to verify whether a telephone line
is in use or has trouble.
Busy Line Verification Interrupt Surcharge - Charge to end-user to verify whether a
telephone line is in use, and then to interrupt the end-users current phone call.
Advice No. 02-David R. Conn Effective Date: December 4, 2002
Vice President and Deputy Issue Date: November 14 2002
General Counsel
6400 C Street SW, P.O. Box 3177
Cedar Rapids, Iowa 52406
First Revised Replaces Original
McLeodUSA Telecommunications Services, Inc.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
OCT 222004
Page 60
(Acceptance Stamp)
Description of Services Offered (cont'Boise, Idaho
Operator Services (cont' d)
Calling Card Surcharge - This charge applies when a 0+ or 0- call is charged to a valid
calling card. In order to control fraud, the company may refuse to accept a card that it
detennines or suspects to be invalid.
Collect Surcharge - This charge applies when an end-user requests the operator to bill the
charges to the called station or party which agrees to pay for all charges.
General Assistance Surcharge - Charge to end-user to obtain infonnation such as time of
day, day of the week, area codes, international country and/or city codes.
Operator Dialed Surcharge - In addition to the per minute usage rates, an operator dialed
surcharge also applies to each type of call. This is a charge that is assessed to the customer
for having the operator dial the called number for them.
Payphone Surcharge - The Payphone surcharge applies to the following state-to-state* and
international * consumer calls placed from a public or semi-public payphone that are paid for
by means other than depositing coins into the payphone:
calls billed to a third number
collect calls
calls billed to a calling card
* calls to Directory Assistance
prepaid card service calls.
Person-to-Person Surcharge - Charge when the end-user specifies to the operator a
particular party to be reached. If the original person, department, mobile station, extension
or office designated by the end-user is unavailable and the end-user requests or agrees to
talk to any other party, the call is still charged as a Person-to-Person call.
Third Party - The end-user requests the operator to bill the charges for a call to a number
other than that of the called or calling party. The party receiving the charges agrees to pay
for all charges.
* The Commission does not regulate interstate or international calls. These are within the jurisdiction of
the FCC.
Advice No. 04-Effective Date: October 22, 2004
Issue Date: October 12, 2004
General Counsel
6400 C Street SW, P.O. Box 3l77
Cedar Rapids, Iowa 52406
Page 61
Second Revised Replaces First Revised
McLeodUSA Telecommunications Services, Inc. d/b/a PAETEC Business Services (Acceptance Stamp)
Advice No. 09-01 Effective Date: January 16, 2009
Issue Date: January 6, 2009
General Counsel
One Martha’s Way
Hiawatha, Iowa 52233
3.0 Description of Services Offered (cont'd)
3.4 Reserved for future use
3.4.1 Reserved for future use

3.4.2 Reserved for future use
(Preferred Advantage® Conference Calling is grandfathered and moved to Section 6.25)
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 16, 2009
Boise, Idaho
Page 61.1
First Revised Replaces Original
McLeodUSA Telecommunications Services, Inc. d/b/a PAETEC Business Services (Acceptance Stamp)
Advice No. 09-01 Effective Date: January 16, 2009
Issue Date: January 6, 2009
General Counsel
One Martha’s Way
Hiawatha, Iowa 52233
3.0 Description of Services Offered (cont'd)
3.4 Reserved for future use (cont’d)
(Preferred Advantage® Conference Calling is grandfathered and moved to Section 6.25)
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 16, 2009
Boise, Idaho
Page 61.2
Original
McLeodUSA Telecommunications Services, Inc. d/b/a PAETEC Business Services (Acceptance Stamp)
Advice No. 08-09 Effective Date: January 1, 2009
Issue Date: December 22, 2008
General Counsel
One Martha’s Way
Hiawatha, Iowa 52233
3.0 Description of Services Offered (cont'd)
3.5 Long Distance Interexchange and 800 Services
3.5.1 Commercial Switched Outbound ("1+")
Switched outbound services provide direct dialed ("1+") long distance services to
commercial Customers. Customers may also access McLeodUSA's services by
dialing "10XXX." Customers access McLeodUSA's services through switched
access origination.
3.5.2 Commercial Switched 800/888/877 Inbound
Switched 800/888/877 provides an inbound toll-free calling service to
commercial Customers. Customer is billed for each toll-free call, rather than the
call originator. Calls terminate to Customer via switched access lines. Customer
may be billed a monthly recurring charge. Inbound toll free intraLATA calls or
inbound toll free instate interLATA calls where McLeodUSA may or may not be
the responsible organization and where an interexchange carrier, or an entity
other than a local exchange carrier, is not involved in the switching and transport
of those calls between the calling party and McLeodUSA switching center, shall
be subject to the rates for inbound toll free calling as published herein.
3.5.3 Commercial Dedicated Outbound (1+)
Dedicated outbound services provide direct dialed ("1+") long distance services
to commercial Customers. Customers may also access McLeodUSA's services by
dialing "10XXX." Customers access McLeodUSA's services through dedicated
access origination.
3.5.4 Commercial Dedicated 800/888/877 Inbound
Dedicated 800/888/877 provides an inbound toll-free calling service to
commercial Customers. Customer is billed for each toll-free call, rather than the
call originator. Calls terminate to Customer via dedicated access lines. Inbound
toll free intraLATA calls or inbound toll free instate interLATA calls where
McLeodUSA may or may not be the responsible organization and where an
interexchange carrier, or an entity other than a local exchange carrier, is not
involved in the switching and transport of those calls between the calling party
and McLeodUSA switching center, shall be subject to the rates for inbound toll
free calling as published herein.
3.5.5 800/888/877 Inbound with PIN
800/888/877 Inbound with PIN provides customers the opportunity to phone a
predesignated number using a company 800/888/877 with a four-digit PIN
assigned by the company. Calls are billed in full minute increments with a
one-minute minimum.
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2009
Boise, Idaho
Page 61.3
Original
McLeodUSA Telecommunications Services, Inc. d/b/a PAETEC Business Services (Acceptance Stamp)
Advice No. 08-09 Effective Date: January 1, 2009
Issue Date: December 22, 2008
General Counsel
One Martha’s Way
Hiawatha, Iowa 52233
3.0 Description of Services Offered (cont'd)
3.5 Long Distance Interexchange and 800 Services (cont’d)
3.5.6 Complex Routing
A variety of routing options are available to Customers.
Geographic Blocking provides the end user with the ability to block toll-free
calls from specific area codes.
800 Geographic Routing provides the end user with the ability to route calls to a
predetermined location based on originating area code.
800 Number Screening provides the ability to route calls to a predetermined
location based on originating NPA or NPA/NXX, LATA or ANI.
8XX Blocking provides the ability to allow or disallow based on info digits.
Percent Call Allocation provides end users the ability to route calls to multiple
call centers based on a predetermined percentage of calls received.
Time-of-Day Routing provides end users the ability to route calls to a
predetermined location based on the time of day the call originates.
Toll-Free Account Codes allows the Customer to process the toll-free call by
entering a specific or valid account code.
3.5.7 DID DNIS
DID DNIS allows for the Customer to translate DID numbers to a customer
specified digit translation.
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2009
Boise, Idaho
Page 62
Eighth Revised Replaces Seventh Revised
McLeodUSA Telecommunications Services, Inc. d/b/a PAETEC Business Services (Acceptance Stamp)
Advice No. 09-01 Effective Date: January 16, 2009
Issue Date: January 6, 2009
General Counsel
One Martha’s Way
Hiawatha, Iowa 52233
3.0 Description of Services Offered (cont'd)
3.5 Long Distance Interexchange and 800 Services (cont’d)
(Previous Long Distance Descriptions and Packages are grandfathered and moved to Section 6.22)
(Previous Long Distance Descriptions and Packages are grandfathered and moved to Section 6.26)
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 16, 2009
Boise, Idaho
Page 62.1
Seventh Revised Replaces Sixth Revised
McLeodUSA Telecommunications Services, Inc. d/b/a PAETEC Business Services (Acceptance Stamp)
Advice No. 09-01 Effective Date: January 16, 2009
Issue Date: January 6, 2009
General Counsel
One Martha’s Way
Hiawatha, Iowa 52233
3.0 Description of Services Offered (cont'd)
3.5 Long Distance Interexchange and 800 Services (cont’d)
3.5.8 Description of Features Available with Toll Free Service
Bill to Term
Assigns billing records to a termination bill code.
Geo Routing
Allows a Toll Free number to terminate to a different terminations based on area of
origination. Specified by State, LATA, NPA, NPA/NXX or ANI.
Message Referral
Provides the caller with a recording stating that the Toll Free number has been disconnected
and/or refers them to a new number.
Percent Allocation
Routes calls to locations based on location size and percent of calls as defined by customer.
(Time of Day is grandfathered and moved to Section 6.22; Description of Features Available with Toll Free
Service was moved from Section 3.6.1)
(Previous Long Distance descriptions are grandfathered and moved to Section 6.26)
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 16, 2009
Boise, Idaho
Page 62.2
Third Revised Replaces Second Revised
McLeodUSA Telecommunications Services, Inc. d/b/a PAETEC Business Services (Acceptance Stamp)
Advice No. 09-01 Effective Date: January 16, 2009
Issue Date: January 6, 2009
General Counsel
One Martha’s Way
Hiawatha, Iowa 52233
3.0 Description of Services Offered (cont'd)
3.5 Long Distance Interexchange and 800 Services (cont’d)
3.5.8 Description of Features Available with Toll Free Service (cont’d)
Repeat Caller
System tracks how many calls are received from any given ANI. Callers can be uniquely
routed or blocked from the system based on a pre-determined number of calls.
Route Advance
Allows a Dedicated Access Line (DAL) to overflow to one POTS line.
Route Completion Overflow
Sets up Toll Free to overflow traffic to a pre-determined routing group.
Tailored Call Coverage
Allows the customer to customize call handling from specific originating areas at the area
code or state level. Callers can hear options such as a busy signal, out of area messages, or
be sent to a default location.
Time Routing
Customers can route calls based on Time of Day, Day of Week/Year, Holiday hours, Special
Occasions, or any number of Time based Routing that takes effect automatically once set up.
Uniform Call Distribution
Provides uniform call distribution to multiple service centers in multiple locations.
3.5.9 Charges Based on Duration of Use
Each call is rated and billed in whole cents according to the following conventions:
For any long distance services offered by McLeodUSA if the computed charge for a
call includes a fraction of a cent, the fraction is rounded up to the next whole cent.
Exceptions. Special rounding arrangements may be made through contractual
arrangements.
3.6 Reserved for Future Use
(Previous 800 Services Descriptions and packages are grandfathered and moved to Section 6.22; Description
of Features Available with Toll Free Service was moved from Section 3.6.1)
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(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 16, 2009
Boise, Idaho
Page 62.3
First Revised Replaces Original
McLeodUSA Telecommuncations Services, Inc. d//a PAETEC Business Services (Acceptance Stamp)
3.0 Description of Services Offered (cont'd)
3.6
Idaho Public Utilities Commiss
Office of the Secretary
ACCEPTED FOR FILING :
FEB 1 8 2008 J
!iIBose, Ida I '
. ~. .4__.. _. .. "_'_"~"_~.__~__ ...._--_._..-
Reserved for Future Use
3.6.1 Reserved for futue use
(3.6.1 Description of Features Available with Toll Free Service is moved to Section 3.5.1)
Advice No. 08-02 Effective Date: Februar 18,2008
Issue Date: Februar 6, 2008
General Counsel
One Marha's Way
Hiawatha, Iowa 52233
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