Miko Telephone Communications Inc.pdf

MIKO TELEPHONE COMMUNICATIONS, INc.Idaho Tariff No. 02-
1 st Revised Sheet 1
TITLE SHEET
IDAHO PUBLIC UTILITIES COMMISSION TARIFF
This tariff contains the descriptions, regulations and rates applicable to the
furnishing of service and facilities for telecommunications services provided by Miko
Telephone Communications, Inc., with principal offices at 2100 SouthBridge Parkway,
Suite 650, Birmingham, AL 35209. This tariff applies for services furnished within
the state of Idaho. This tariff is on file with the Idaho Public Utilities Commission
and copies may be inspected, during normal business hours, at the Company s principal
place of business.
(T)
(T)
The address ofthe Company s agent in Idaho for service of process by the
Commission is c/o CT Corporation System, 300 North Sixth Street, Boise, ill 83702.
Consumer inquiries, complaints or questions may be addressed to the Company at
its principal offices at the address listed above. Such inquiries may also be made via toll
free telephone call during regular business hours at 1-866-705-3082.
The Company designates Mr. Carlos Vivanco as contact for the Commission staff (T)
in resolving consumer complaints, responding to consumer inquiries and answering matters
concerning this tariff. Mr. Vivanco can be reached at the Company s principal offices (T)
or by telephone at 1-866-278-7497. (T)
ISSUED: March 10 2003 EFFECTIVE: March 11 2003By: Margaret Currie, President
2100 SouthBridge Parkway, Suite 650 (T)
Birmingham, AL 35209 (T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 11, 2003
Boise, Idaho
MIKO TELEPHONE COMMUNICATIONS, INC.Idaho Tariff No. 02-
2nd Revised Sheet 2
CHECK SHEET
The sheets listed below, which are inclusive of this tariff, are effective as of the date
shown at the bottom of the respective sheet(s). Original and revised sheets as named
below comprise all changes from the original tariff and are currently in effect as of the
date of the bottom ofthis page.
SHEET REVISION
1 8t Revised
*2nd Revised
1 8t Revised
1 8t Revised
1 8t Revised
1 8t Revised
1 8t Revised
1 8t Revised
1 8t Revised
I 8t Revised
1 8t Revised
1 8t Revised
1 8t Revised
*2nd Revised
1 8t Revised
(* Revised sheet)
ISSUED: March 28 , 2003 EFFECTIVE: April 7, 2003By: Margaret Currie, President
2100 SouthBridge Parkway, Suite 650
Birmingham, AL 35209
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 7, 2003
Boise, Idaho
MIKO TELEPHONE COMMUNICATIONS, INC.Idaho Tariff No. 02-
1 st Revised Sheet 3
TABLE OF CONTENTS
Title Sheet.........................................................................................
Check Sheet.......................................................................................
Table of Contents............................................................................ .....
Symbols Sheet.....................................................................................
Tariff Format Sheets..............................................................................
Section 1 - Technical Terms and Abbreviations................ .
... ........ ............. .....
Section 2 - Rules and Regulations..............................................................
Section 3 - Description of Service.............................................. ...... ........
Section 4 - Rates.......................................................................... .......
ISSUED: March 10, 2003 EFFECTIVE: March 2003By: Margaret Currie, President
2100 SouthBridge Parkway, Suite 650 (T)
Birmingham, AL 35209 (T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 11, 2003
Boise, Idaho
MIKO TELEPHONE COMMUNICATIONS, INC.Idaho Tariff No. 02-
1 st Revised Sheet 4
SYMBOLS SHEET
D - Delete or Discontinue
I - Change Resulting In An Increase to A Customer s Bill
M - Moved From Another Tariff Location
N - New
R - Change Resulting In A Reduction To A Customer s Bill
T - Change in Text Or Regulation But No Change In Rate Or Charge
ISSUED: March 10 2003 EFFECTIVE: March 11 2003By: Margaret Currie, President
2100 SouthBridge Parkway, Suite 650 (T)
Birmingham, AL 35209 (T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 11, 2003
Boise, Idaho
MIKO TELEPHONE COMMUNICATIONS, INc.Idaho Tariff No. 02-
1 st Revised Sheet 5
TARIFF FORMAT SHEETS
A. Sheet Numbering - Sheet numbers appear in the upper right corner of the page.
Sheets are numbered sequentially. However, new sheets are occasionally added to the
tariff. When a new sheet is added between sheets already in effect, a decimal is added.
For example, a new sheet added between sheets 14 and 15 would be 14.
B. Sheet Revision Numbers - Revision numbers also appear in the upper right
corner of each page. These numbers are used to determine the most current sheet version
on file with the IPUC. For example, the 4th revised Sheet 14 cancels the 3rd revised Sheet
14.
C. Paragraph Numbering Sequence - There are nine levels of paragraph coding.
Each level of coding is subservient to its next higher level:
1.1.
I.1.A.
1.I.A.
I.1.A.1.(a).
(a).
I.I.A.I.(a).(i).
I.A.I.( a).(i).(l).
D. Check Sheets - When a tariff filing is made with the IPUC, an updated check
sheet accompanies the tariff filing. The check sheet lists the sheets contained in the tariff
with a cross reference to the current revision number. When new pages are added, the
check sheet is changed to reflect the revision. All revisions made in a given filing are
designated by an asterisk (*). There will be no other symbols used on this page if these
are the only changes made to it (i., the format, etc., remains the same, just revised
revision levels on some pages). The tariff user should refer to the latest check sheet to
find out if a particular sheet is the most current on file with the IPUC.
ISSUED: March 10 2003 EFFECTIVE: March 11, 2003By: Margaret Currie, President
2100 SouthBridge Parkway, Suite 650 (T)
Birmingham, AL 35209 (T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 11, 2003
Boise, Idaho
MIKO TELEPHONE COMMUNICATIONS, INC.Idaho Tariff No. 02-
1 st Revised Sheet 6
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS
Access Line - An arrangement which connects the customer s location to the Company
network switching center.
Authorization Code - A numerical code, one or more of which are available to a
customer to enable him/her to access the carrier, and which are used by the carrier both to
prevent unauthorized access to its facilities and to identify the customer for billing
purposes.
Company or Carrier - Miko Telephone Communications, Inc.
Customer - The person, firm, corporation or other entity which orders service and is
responsible for payment of charges due and compliance with the Company s tariff
regulations.
Day - From 8:00 AM up to but not including 5:00 PM local time Sunday through Friday.
Evening - From 5 :00 PM up to but not including 11 :00 PM local time Sunday through
Friday.
Holidays - The Company s recognized holidays are New Year s Day, July 4t
Thanksgiving Day, Christmas Day.
IPUC - The Idaho Public Utilities Commission
Night/Weekend - From 11 :00 PM up to but not including 8:00 AM Sunday through
Friday, and 8:00 AM Saturday up to but not including 5:00 PM Sunday.
ISSUED: March 10, 2003 EFFECTIVE: March 2003By: Margaret Currie, President
2100 SouthBridge Parkway, Suite 650 (T)
Birmingham, AL 35209 (T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 11, 2003
Boise, Idaho
MIKO TELEPHONE COMMUNICATIONS, INc.Idaho Tariff No. 02-
1 st Revised Sheet 7
SECTION 2 - RULES AND REGULATIONS
Undertaking of the Company
The Company s services and facilities are furnished for communications
originating and terminating at specified points within the state of Idaho under
terms ofthis tariff.
The Company installs, operates and maintains the communications services
provided herein in accordance with the terms and conditions set forth under this
tariff. It may act as the customer s agent for ordering access connection facilities
provided by other carriers or entities when authorized by the customer, to allow
connection of a customer s location to the Company s network. The customer
shall be responsible for all charges due for such service arrangement.
The Company s services and facilities are provided on a monthly basis unless
ordered on a longer term basis, and are available twenty-four hours per day, seven
days per week.
Limitations
2.2.Service is offered subject to the availability of facilities and provisions of
this tariff.
2.2.The Company reserves the right to discontinue furnishing service, or limit
the use of service necessitated by conditions beyond its control: or when
the customer is using the service in violation ofthe law or the provisions
of this tariff.
2.2.3 All services and facilities provided under this tariff are directly controlled
by the Company and the customer may not transfer or assign the use of
service or facilities, except with the express written consent of the
Company. Such transfer or assignment shall only apply where there is no
interruption of the use or location of the service or facilities.
2.2.4 All regulations and conditions contained in this tariff shall apply to all
such permitted assignees or transferees, as well as all conditions for
servIce.
ISSUED: March 10, 2003
By:
EFFECTIVE: March 2003
Margaret Currie, President
2100 SouthBridge Parkway, Suite 650 (T)
Birmingham, AL 35209 (T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 11, 2003
Boise, Idaho
MIKO TELEPHONE COMMUNICATIONS, INC.Idaho Tariff No. 02-
1 st Revised Sheet 8
SECTION 2 - RULES AND REGULATIONS continued
Liabilities of the Company
The Company s liability arising out of mistakes, interruptions, omissions
delays, errors or defects in the transmission occurring in the course of
furnishing service or facilities, and not caused by the negligence of its
employees or its agents, in no event shall exceed an amount equivalent to
the proportionate charge to the customer for the period during which the
aforementioned faults in transmission occur, unless ordered by the
Commission.
2.3.2 The Company shall be indemnified and held harmless by the customer
against:
(A)Claims for libel, slander, or infringement of copyright arising out
of the material, data, information, or other content transmitted over
the Company s facilities.
(B)All other claims arising out of any act or omission of the customer
in connection with any service or facility provided by the
Company.
2.3.The included tarifflanguage does not constitute a determination by the
IPUC that a limitation of liability imposed by the Company should be
upheld in a court oflaw. Acceptance for filing by the Commission
recognizes that it is a court's responsibility to adjudicate negligence and
consequential damage claims. It is also the court's responsibility to
determine the validity of the exculpatory clause.
ISSUED: March 10 2003 EFFECTIVE: March 11 2003By: Margaret Currie, President
2100 SouthBridge Parkway, Suite 650 (T)
Birmingham, AL 35209 (T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 11, 2003
Boise, Idaho
MIKO TELEPHONE COMMUNICATIONS, INC.Idaho Tariff No. 02-
1 st Revised Sheet 9
2.4
SECTION 2 - RULES AND REGULATIONS continued
Interruption of Service
2.4.Credit allowances for the interruption of service which is not due to the
Company s testing or adjusting, negligence of the customer, or due to the
failure of channels or equipment provided by the customer, are subject to
the general liability provisions set forth in Subsection 2.3.1. It shall be the
customer s obligation to notify the Company immediately of any service
interruption for which a credit allowance is desired. Before giving such
notice, the customer shall ascertain that the trouble is not being caused by
any action or omission by the customer within his control, or equipment, if
any, furnished by the customer and connected to the Company s facilities.
No refund or credit will be made for the time that the Company stands
ready to repair the service and the subscriber does not provide access to
the Company for such restoration work.
2.4.2 No credit shall be allowed for an interruption of a continuous duration of
less than twenty-four hours after the subscriber notifies the Company.
2.4.The customer shall be credited for an interruption of more than twenty-
four hours as follows:
Credit Formula:
Credit = N720 x C
A" - outage time in hours
B" - each month is considered to have 720 hours
C" - total monthly charge for affected facility
Disconnection of Service by Carrier
The Company (Carrier), upon 7 days written notice to the customer, may
discontinue service or cancel an application for service, without incurring
any liability, for non-payment of any sum due to carrier for regulated
service for more than thirty days beyond the date of rendition of the bill
for such service. Such notice shall conform to the requirements ofIDAP A
31.41.301 etseq.
ISSUED: March 10, 2003 EFFECTIVE: March 11 2003By: Margaret Currie, President
2100 SouthBridge Parkway, Suite 650 (T)
Birmingham, AL 35209 (T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 11, 2003
Boise, Idaho
MIKO TELEPHONE COMMUNICATIONS, INC.Idaho Tariff No. 02-
1 st Revised Sheet 10
SECTION 2 - RULES AND REGULATIONS continued
Disconnection of Service by Carrier (Cont.)
5.2 Service may be disconnected without notice for any of the following
reasons:
(A)A violation of any regulation governing the service under this
tariff;
(B)A violation of any law, rule, or regulation of any government
authority having jurisdiction over such service;
(C)The company has given the customer notice and has allowed a
reasonable time to comply with any rule, or remedy and deficiency
as stated under Idaho rules and regulations;
(D)Tampering with company equipment, for interfering with the
service to other customers, for fraud, or in the event of a hazardous
condition.
Deposits
The Company does not require a deposit from the customer.
Taxes
All state and local taxes (e., gross receipts tax, sales tax, municipal utilities tax)
are listed on customer bills as separate line items and are not included in the
quoted rates.
Billing of Calls
All charges due by the subscriber are payable at any agency duly authorized to
receive such payments. Any objection to billed charges should be promptly
reported to the Company. Adjustments to customers' bills shall be made to the
extent that records are available and/or circumstances exist which reasonably
indicate that such charges are not in accordance with approved rates or that an
adjustment may otherwise be appropriate.
ISSUED: March 10, 2003 EFFECTIVE: March 2003By: Margaret Currie, President
2100 SouthBridge Parkway, Suite 650 (T)
Birmingham, AL 35209 (T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 11, 2003
Boise, Idaho
MIKO TELEPHONE COMMUNICATIONS, INC.Idaho Tariff No. 02-
1 st Revised Sheet 11
SECTION 3 - DESCRIPTION OF SERVICES
Timing of Calls
1.1 When Billing Charges Begin and End for Calls
The customer s long distance usage charge is based on the actual usage of
the Company s network. Usage begins when the called party picks up the
receiver (i., when two-way communication, often referred to as
conversation time" is possible.) When the called party picks up is
determined by hardware answer supervision in which the local telephone
company sends a signal to the switch or the software utilizing audio tone
detection. When software answer supervision is employed, up to 60
seconds of ringing is allowed before it is billed as usage of the network.
call is terminated when the calling or called party hangs up.
1.2 Billing Increments
The minimum call duration for billing purposes is 1 minute for a
connected call and calls beyond 1 minute are billed in 1 minute
increments.
1.3 Per Call Billing Charges
Billing will be rounded up to the nearest penny for each call.
1.4 Uncompleted Calls
There shall be no charge for uncompleted calls.
ISSUED: March 10 2003 EFFECTIVE: March 2003By: Margaret Currie, President
2100 SouthBridge Parkway, Suite 650 (T)
Birmingham, AL 35209 (T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 11, 2003
Boise, Idaho
MIKO TELEPHONE COMMUNICATIONS, INC.Idaho Tariff No. 02-
1 st Revised Sheet 12
SECTION 3 - DESCRIPTION OF SERVICE continued
Calculation of Distance
Usage charges for all mileage sensitive products (if any) are based on the airline
distance between rate centers associated with the originating and terminating
points of the call.
The airline mileage between rate centers is determined by applying the formula
below to the vertical and horizontal coordinates associated with the rate centers
involved. The Company uses the rate centers that are produced by Bell
Communications Research in the NPA-NXX V & H Coordinates Tape and Bell'
NECA Tariff No. 4.
Formula:
The square root of:(VI-V2)2 + (HI-H2)2
Minimum Call Completion Rate
A customer can expect a call completion rate (number of calls completed/number
of calls attempted) of not less than 99% during peak use periods for all Feature
Group D services ("1 +" dialing).
3.4 Service Offerings
3.4.Miko Long Distance Service
Miko Long Distance Service is offered to residential customers. The
service permits direct dialed outbound calling at a single per minute rate.
Service is provided from presubscribed, dedicated or shared use access
lines. Calls are billed in one minute increments. A non-recurring set up
fee and a monthly service charge also apply.
ISSUED: March 10, 2003 EFFECTIVE: March 11 , 2003By: Margaret Currie, President
2100 SouthBridge Parkway, Suite 650 (T)
Birmingham, AL 35209 (T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 11, 2003
Boise, Idaho
MIKO TELEPHONE COMMUNICATIONS, INc.Idaho Tariff No. 02-
1 st Revised Sheet 13
SECTION 3 - DESCRIPTION OF SERVICE continued
3.4 Service Offerings (Cont.
3.4.Miko Calling Card Service
Miko Calling Card Service is a calling card service offered to residential
customers who subscribe to the Miko Long Distance Service calling plan.
Customers using the Carrier s calling card service access the service by
dialing a 1-800 number followed by an account identification number and
the number being called. This service permits subscribers utilizing the
Carrier s calling card to make calls at a single per minute rate. Calls are
billed in one (1) minute increments after the initial minimum period of one
(1) minute. A monthly service charge also applies.
Directory Assistance
The Company will connect requesting customers to the local exchange
company directory assistance service for directory assistance calls within
the state.
ISSUED: March 10, 2003 EFFECTIVE: March 11 , 2003By: Margaret Currie, President
2100 SouthBridge Parkway, Suite 650 (T)
Birmingham, AL 35209 (T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 11, 2003
Boise, Idaho
MIKO TELEPHONE COMMUNICATIONS, INC.Idaho Tariff No. 02-
2nd Revised Sheet 14
SECTION 4 - RATES
Miko Long Distance Service
Rate per minute - 13.8 cents
Plan is billed in full minute increments.
Miko Calling Card Service
Rate per minute - 23 cents
Plan is billed in full minute increments.
Service Charges
Miko Long Distance Service Monthly Service Charge - $ 8.
(I)
(I)
Miko Long Distance Service Non-Recurring Set-Up Fee - $ 9.
Miko Calling Card Service Monthly Service Charge - $ 6.
4.4 Director Assistance
Directory Assistance is billed on a per call basis at a rate of 99 cents per call.
Payment of Calls
Late Payment Charges
Customers failing to pay a bill for services by the due date will be charged
a one-time late payment penalty on the amount owed for such services.
Any payment received by Company will first be applied to the bill for
services rendered
Return Check Charge
A return check charge of$10.00 will be assessed for checks returned for
insufficient funds.
ISSUED: March 28 2003 EFFECTIVE: April 7, 2003By: Margaret Currie, President
2100 SouthBridge Parkway, Suite 650
Birmingham, AL 35209
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
April 7, 2003
Boise, Idaho
MIKO TELEPHONE COMMUNICATIONS, INC.Idaho Tariff No. 02-
1 st Revised Sheet 15
SECTION 4 - RATES continued
Special Promotions
The Company will, from time to time, offer special promotions to its customers
waiving certain charges. These promotions will be filed with the IPUC with
specific starting and ending dates, and be made part of this tariff.
ISSUED: March 10 2003 EFFECTIVE: March 2003By: Margaret Currie, President
2100 SouthBridge Parkway, Suite 650 (T)
Birmingham, AL 35209 (T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 11, 2003
Boise, Idaho