2014Annual Report.pdf

MIP-7
ANNUAL REPORT
OF
-4
::i
Mihr7p Th1phnn flompnv
NAME
2205 Keithley Creek Rd.
P0 Box 7
Midvale ID 83645
ADDRESS
TOTHE
IDAHO PUBLIC
UTILITIES COMMISSION
FOR THE
YEAR ENDED 2014
ANNUAL REPORT OF SMALL TELEPHONE COMPANIES TO
THE IDAHO PUBLIC UTILITIES COMMISSION
FOR THE YEAR ENDING December 31.2014
COMPANY INFORMATION
Exact name of utility: Midvale Telephone Company
Address of principal office:PO Box 7 Midvale ldaho 83645
Telephone Number (Area Code - 208)355-2211
Cities ortowns served: Midvale. Lakevieu Stanley, Warren, Warm Lake, Yellow Pine, Weiser
Name and title of officer having custody of the general corporate books of account:
John Stuart, CEO
Address of office where corporate books are kept and phone number:
2205 Keithley Creek Rd, Midvale, ldaho 83645 and (208)-355-2211
Organized under the laws of the State of:ldaho
Date of organization: March 19, 1959
Form of organization (proprietorship, association, corporation):
lf a Subchapter S Corporation, please specify: S Corporation
Name and address of controlling company, if any:
Midvale Telephone Exchanqe, lnc.
S Corporation
Names of affiliated companies. Give address and description of business:
Syringa Networks, 3795 Development Avenue, Boise lD 83705
OFFICERS
Report below the title, name and offlce address of each general officer of the utility at the end of the
year. lf there were any changes during the year, show the name, title, and address of the previous
officer and the date of change.
AddrcssTitle
cEo
Name
John Stuart 823 W. 1st ST. Weiser lD 83672
cFo Nick Rynearson PO Box 7, Midvale lD 83645
coo Dennis Farrington PO Box 7, Midvale lD 83645
President Lane Williams PO Box 7. Midvale lD 83645
Vice Pres.Bruce Goslovich 10069 W. Quail Stome St. Boise lD 83709
Sec/Treas Linda Klind PO Box 7. Midvale lD 83645
Director Emma Gross 1866 S Lincoln St. Salt Lake City, UT 84105
Rev 3/02
Gary Horton
Page I
782E. Cinnabar Dr. Cottonwood, M 86326Director
DIRECTORS
List the name of each person who was a member of the Board of Directors at any given time during the
year: (Fees related to meetings only.)
Lane Williams
Term Expired
or Gurrcnt Term
WillExpire
2015
Meetings Attended
This year
6
6
Fees Paid
During Year
58,514
Bruce Goslovich 2015
Linda Klind 2015
Emma Gross 2015
Gary Horton 2015
Name of Chairman of the Board:Lane Willaims
27.196
27,196
27,196
6 27,196
Name of Secretary (or Clerk) of Board:
Number of Meetings of the Board during the year:
Linda Klind
MANAGERS
List the name of each person who performed management duties for the Company during the year, and
the total wages and bonuses paid to those persons: (Do not include Director fees in these amounts.)
Name Wages and Bonuses Paid
John Stuart Chief Executive Officer 118.414
Nick Rynearson
Dennis Farrington
Joe Delatorre
Chief Financial Officer 69,642
Chief Operations Officer 106.303
NW Operations Manager 58,857
Fred Bruce Switch Manaqer 83,083
Rob Vowell Plant Records Manager 59,321
Sam McClary
Diana Holmes HR Manaqer
lT Manaqer 75,1 88
57,197
Gary Coffelt@ Construction Manager 66,930
CSR Manager 57.0'18
NOTES TO THE FINANCIAL STATEi'ENTS
Please provide important information such as changes in accounting or depreciation practices,
extensions or additions to the system; disposal of any substantial portion of the property of the utility;
reorganization, mergers, or consolidations with other companies; leases executed; other contracts
or agreements entered into; changes made in articles of incorporation or amendments; the
occurrence of contingency losses or gains.
Retired approximatelv $760,000 of unused and obselete plant throughout various exchanqes in2014
Rev 3/02 Page 3
BALANCE SHEET
Assets and Other Debits
Tifle of Account
Gurrent Assets
1120
1 130
1140
1 150
1 160
1 180
1181
1 190
1191
1200
1201
1210
1220
1280
1290
1 300
1310
1320
1 330
1350
1401
1402
1406
1407
1408
1410
1438
1439
1500
2001
2002
2003
2004
2005
2006
2007
31 00
3200
3300
3400
341 0
3420
3500
3600
Cash and Equivalents
Gash
SpecialCash Deposits
Working Cash Advances
Temporary lnvestments
Telecommunications Accts. Receivable
Accts. Rec. Allow. -Telecommunications
Other Accounts Receivable
Accounts Receivable Allow. - Other
Notes Receivable
Notes Receivable Allowance
lnterest & Dividends Receivable
Materialand Supplies
Prepayments
Prepaid Rents
Prepaid Taxes
Prepaid lnsurance
Prepaid Directory Expenses
Other Prepayments
Other Current Assets
Noncunent Assets
I nvestment in Affiliated Companies
lnvestment in Nonaffiliated Companies
Nonregulated lnvestments
Unamortized Debt lssuance Expense
Sinking Funds
Other Noncurrent Assets
Deferred Maintenance & Retirements
Deferred Charges
Other Jurisdiction Assets - Net
Property, Plant and Equipment
Telecommunications Plants in Service
Prop. Held for Future Telecom. Use
Telecom. Plant under Constr. - Short Term
Telecom. Plant under Constr. - Long Term
Telecom. Plant Adjustment
Nonoperating Plant
Goodwill
Depreciation and Amortization Accounts
Accumulated Depreciated
Accum. Depre. - Held for Future Use
Accumulated Depreciation - Nonoperating
Accumulated Amortization - Tangible
Accum. Amort. - Capitalized Leases
Accum. Amort. - Leasehold lmprovements
Accumulated Amortization - lntangible
Accumulated Amortization - Other
TOTAL ASSETS
ww
@ -TE36r
Ealance
Eeganning
of Year
439,455
Ealance
at End
of Year
1,447,369
!ncreaae
or(Decrcase'
1,O07,914
28,570
353,q51
2,322,087 2,452,375 130,28889,143 89,143
-
56,936 60,825 3,899
36,600,132 36,332,816145,295 121,533ry@
@ @
-iE735-
(267,316)
(23,762\
422,164
(21,032,483) (22,543,9761(26,629) (14,966)(1,045,913) (1,265,249\
(1,511,493)
11,663
(219,336)
23,614,494 23,670,603
487,478
114,217
(126,531)
89,973
Rev 3/02 Page 4
56.109
BALANGE SHEET
Liabilities & Stockholderc' Equity
Title of Account
4010
4020
4030
4040
4050
4060
4070
4080
4'100
4110
4120
4130
4210
4220
4230
4240
4250
4260
4270
431 0
4320
4330
43/,0
4350
4360
4370
451 0
4520
4530
4540
4550
Gurrent Liabilities
Accounts Payable
Notes Payable
Advance Billings and Payments
Customer Deposits
Current Maturities - Long -Term Debt
Current Maturities - Capital leases
lncome Taxes - Accrued
Other Taxes - Accrued
Net Current Defer. Oper. lncome Taxes
Net Current Defer. Nonoper. lncome Taxes
Other Accrued Liabilities
Other Current Liabilities
Long-Term Debt
Funded Debt
Premium on Long-Term Debt
Discount on Long-Term Debt
Reacquired Debt
Obligations Under Capital Leases
Advances from Affiliated Companies
Other Long-Term Debt
Other Liabilities & Deferred Gredits
Other Long-Term Liabilities
Unamort. Oper. lnvest. Tax Credits - Net
Unamort. Nonoper. lnvest. Tax Credits - Net
Net Noncurrent Defer. Oper. lncome Taxes
Net Noncur. Defer. Nonoper. lncome Taxes
Other Deferred Credits
Other Juris. Liab. & Def. Credits - Net
Stockholders' Equity
CapitalStock
Additional Paid-ln Capital
Treasury Stock
Other Capital
Retained Earnings
TOTAL LIAB. & OTHER GREDITS
433.144
131 ,088 137,081
1,423,433 999,457
788,570 1,095,472
10,509,676 9,941,799
Balance
Beginning
of Year
481,160
25,000
7,910
(64,000)
10,31 1,657
23,614,494
Balance
at End
of Year
32,910
11.030.740
23,670,603
lncrease
or
(Decrcase)
+
5,993
(423,976)
306,902
7,910
(7,910)
64,000
7'19.083
56,109
Page 5Rev 3/02
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INVESTTIENTS
Report below the investments in Accounts 1401, 1402 and 1406. ldentify each investment as to the
account in which included. Minor amounts in Account 1406 may be grouped by classes.
Book Cost of
lnvestments
Disposed of
This vear
Book Cost of
lnvestments
Held at
End of YearDescription
Cash sumender Yalue of llie
insurance pollcles
Rural Telephone Finance Company
NECA Servleps, lnc.
SYRINGA Cash lnvestnent
Date Acouired
121712012 60,825
1993 86,143
10/2000 3.000
9/2000 2,452,375
Totals 2,602,343
RECEIVABLES
Itemize amounts show in Accounts 1180, 1190 and 1200. For notes receivable list each note separately and
include the maturity date and interest rate. Minor amounts in Account 1210 may be combined.
Amount at End ofYear
Notes
Receivable
Accounts
ReceivableName of Gompanv
Subscribers 371,372
ldaho USF 29,232
NECA 624,50'.1
Caniers 61,362
USAC 3,619
MTE Communications 491.000
Totals 581 086
Rev U02 Page 10
NOTES PAYABLE
For Notes Payable, list each note separately and include the maturity date and interest rate.
Name of Grcditor
Title Financial Spec. Svcs.
lntercst
Date of Note Rate
5t30t2012
Due Date Face Amount
5o/o 9|3ODO22
1t19t2012
187,863
56,845
ACCOUNTS PAYABLE
Report below allAccounts Payable amounting to more than $100.00
Name of Grcditor
See Attached List
244,708
Amount
418,920
Totale 418,920
Rev 3/02 Page 1 1
Midvale Telephone
Accounts Payable >5100
December 37.,2014
VENDOR AMOUNT
SRP s 47s.s8
Ameriben Solutions / IEC Group 504.00
Arizona Dept of Revenue L,736.27
Arizona Public Service Co 658.19
Bankcard Center - Zions 30,106.11
Bennett Oil 465.23
Carpathia Hosting, lnc.1,302.84
City of Midvale 1s8.20
City of Weiser 209.79
Clear Creek Disposal 214.49
Sodale Electric Supplv 8,292.47
Computer Technology, lnc.7,485.08
Sore Telecom Svstems, lnc.8,63L.47
Farmer's Supply Cooperative L,793.37
FastenalCompany 853.57
Graybar Electric Co, lnc.513.05
Griffin's Propane, lnc.185.73
Hardin Sanitation 118.82
lroy Harris 552.41
daho Power 1,767.80
daho State Tax Commission 5,558.00
ntermountain Gas Companv 265.7L
lerry's Auto Parts 200.90
(ennedy Fuel and Feed Supply 311.50
(enworth Sales Company 13,086.58
-&J Electric, LLC 624.78
Vlillennium Technology Part 5,648.72
Vlodern Enterprise Solutions 3,771.36
Monte R. Lee & Companv 8,558.03
VTV Networks 318.93
{ationalCable TV Coop 807.35
{eustar, lnc 891.34
)ower and Telephone Suoplv 288,282.62
lagan Communications 109.00
iafeguard Business System 304.11
ialmon River Electric Coop 970.97
iulphur Springs Valley Coop 1,797.33
iulphur Sprinss Vallev Coop 1,134.83
lerex Services 2,428.29
Les Schwab Tires L70.tt
l'oly Digital Networks lnc.3,089.94
Iower Distribution Company 100.00
Midvale Telephone
Accounts Payable >5100
[ransaction Network Services rrEt ErrrrrEr itll .Ur.r 1,333.35
/erizon Wireless 2,229.72
A/eiser Auto Parts 259.80
/l/eiser Sienal Americal 155.00
(en Weyers 825.00
-ane R. Williams 501.20
\NPI, LLC 9,149.67
TOTAT S 418,919.61
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CAPITAL STOCK
Report below the particulars called for concerning common and preferred stock at end of year,
designating separate series of any general class. Show totals separately for common and
preferred.
For each class of preferred stock, show the dividend rate and whether dividends are cumulative or
noncumulative.
Show details in a footnote of capitral stock sold during the year. lnclude number of shares,
consideration received, premium or discount, and expenses incurred.
Ou$tandlng per
of Sharcs Par Value Balance Sheet
Glass & Series of Stock Authorized oer Share Sharcs Amount
COMMON 10,000 N/A 1,000 32,910
Rev 3/02 Page 13
Item
INCOME & RETAINED EARNINGS STATEMENT
TotalGompany ldaho Only
TotalOperating lncome (from page 16)
TotalOperating Expenses (from page 18)
7100 Other Operating lncome and Expense
7210 Operating lnvestment Tax Credits-Net
7220 Operating Federal lncome Taxes
7230 Operating State and Local lncome Taxes
7240 Operating Other Taxes
7250 Provision for Deferred Operating lncome Taxes-Net7200 Operating Taxes (Total)
7310 Dividend lncome
7320 lnterest lncome
7330 lncome from Sinking and Other Funds
7340 Allowance for Funds Used During Construction
7350 Gains/Losses from the Disposition of Certain Proper$
7360 Other Nonoperating lncome
7370 SpecialCharges7300 Nonoperating lncome and Expense
7410 Nonoperating lnvestment Tax Gredits-Net
7420 Nonoperating Federal lncome Taxes
7430 Nonoperating State and Local lncome Taxes
7440 Nonoperating Other Taxes
7450 Provision for Deferred Nonoperating lncome Taxes-Net
7400 Nonoperating Taxes
7510 lntereston Funded Debt
7520 lnterest Expense-Capital Leases
7530 Amortization of Debt lssuance Expense
7540 Other lnterest Deductions7500 lnterest and Related ltems
7610 Extraordinary lncome Credits
7620 Extraordinary lncome Charges
7630 Current lncome Tax Effect of Extraordinary ltems-Net
7640 Provision for Deferred lncome Tax Effect of
Extraord inary ltems-Net7600 Extraordinary ltems
7910 lncome Effect of Jurisdictional Ratemaking
Differences-Net
10,302,241 4,369,594(8,646,995) (3,965,053)
(270,375\ (50,625)
(270,375) (50,625)
5'14,981 514,ggl
s14881 514e5i-
(180) (20)
(180) (20)
(555,593) (57,915)
(555,593) (57,915)
7990 Nonregulated Net lncome (360,996) (216,402\
AUOUNT TRANSFERRED TO RETAINED EARNINGS 983,083 594,560
Rev 3/02 t"t" -
Item
OPERATING REVENUES
TotalCompany Idaho Only
Local Network Services Revenues
5001 Basic Area Revenue 720,931 341,366
5002 Optional Extended Area Revenue
5003 Cellular Mobile Revenue
5004 Other Mobile Services Revenue
5010 Public Telephone Revenue
5040 Local Private Line Revenue
5050 Customer Premises Revenue
5060 Other Local Exchange Revenue
5069 Other Local Exchange Settlements
Network Access Services Revenues
5081 End User Revenue (SLC)279,876 117.354
5082 Switched Access Revenue (lnterstate) 7,677,342 3,079,718
5083 Special Access Revenue 794,963 340,370
5084 State Access Revenue (lntrastate) 565,833 431,745
Long Distance Network Services Revenues 256,159 56,962
5100 Long Distance Message Revenue - All
Miscellaneous Revenues
5230 Directory Revenue 7,236 2,073
5240 Rent Revenue
5250 Corporate Operations Revenue
5261 Special Billing Arrangements Revenue
5262 Customer Operations Revenue
5263 Plant Operations Revenue
5264 Other lncidental Regulated Revenue
5269 Other Revenue Settlements
5270 Carrier Billing & Collection Revenue
Uncollectible Revenues
5301 Uncollectible Revenue - Telecommunications (308) (203)
5302 Uncollectible Revenue - Other
TOTAL OPERATING REVENUES 10,302,241 4,369,594
Please identiff the following revenues:
NECA USF $3.228.608. To what account were they booked? 5082
State USF $380.780 To what account were they booked? 5084
209209
Rev 3/02 Page 15
Item
OPERATING REVENUES
Total Company ldaho Only
Plant Specific Operations Expense
6110 Network Support Expenses
61 12 Motor Vehicle Expense
6113 Aircraft Expense
6114 Special Purpose Vehicles Expense
6115 Garage Work Equipment Expense
6116 Other Work Equipment Expense
6120 General Support Expenses
6121 Land and Building Expenses
6122 Furniture and Artworks Expense
6123 Office Equipment Expense
6124 General Purpose Gomputers Expense
621 0 Central Office Switching Expenses
6211 Analog Electronic Expense
6212 Digital Electronic Expense
621 5 Electro-Mechanical Expense
6220 Operators System Expense
6230 Central Office Transmission Expenses
6231 Radio Systems Expense
6232 Circuit Equipment Expense
63 1 0 I nformation Origi nationffermi nation Expense
6311 Station Apparatus Expense
6341 Large Private Branch Exchange Expense
6351 Public Telephone Terminal Equipment Expense
6362 Other Terminal Equipment Expense
6410 Cable and Wire Facilities Expenses
6411 Pole Expense
6421 Aerial Cable Expense
6422 Underground Gable Expense
6423 Buried Cable Expense
6424 Submarine Cable Expense
6425 Deep Sea Cable Expense
6426 lntrabuilding Network Cable Expense
6431 Aerial Wire Expense
6441 Conduit Systems Expense
10,498 10,498
66,164 36,356
178,661 144.439
322,617 162,553
2,805,852 1.135,228
1,219,466 666,281
TOTAL PLANT SPEGIFIC OPERATIONS EXPENSE 4,603,258 2,155,355
Rev 3/02 Pat" 16
OPERATING REVENUES
Total Company ldaho Only
Plant Nonspecific Operations Expense
651 0 Other Propefi/PlanUEquipment Expenses
6511 Property Held for Future Telecomm. Use Expenses
6512 Provisioning Expense
6530 Network Operations Expense
6531 Power Expense
6532 Network Administration Expense
6533 Testing Expense
6534 Plant Operations Administration Expense
6535 Engineering Expense
6540 Access Expense
6560 Depreciation and Amortization Expenses
6561 Depreciation Expense-Telecom. Plant in Service
6610 Marketing
661 1 Product Management
6612 Sales
661 3 Product Advertising
6620 Services
6621 Call Completion Services
6622 Number Services
6623 Customer Services
Total Customer Operations Expense
Gorporate Operations Expense
6710 Executive and Planning
6711 Executive
6712 Planning
6720 General and Administrative
6721 Accounting and Finance
67 22 External Relations
6723 Human Resources
6724 lntormation Management
6725 Legal
6726 Procurement
6727 Research and Development
6728 Other General and Administrative
6790 Provision for Uncollectible Notes Receivable
Total Gorporate Operations Expense
TOTAL OPERATING EXPENSES
Rev 3/02
131,054
5,295
100,819
2.297.737
600
5,964
226.710
237.006
333.795
539,666
46,298
363,730
1,283,489
4,O43,737
Page 17
69,622
4,493
46,377
953,422
6562 Depreciation Expense-Property Held for Future Use (11,663) (11,663)
6563 Amortization Expense - Tangible
6564 Amortization Expense - lntangible
6565 Amortization Expense - Other
Total Plant Nonspecific Operations Expenses 2,523,242
Customer Operations Expense
3,732
1,062.251
2,791
600
4,451
111.565
119.407
1 55.1 83
249.370
21.209
202,278
628,040
1,809.698
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ANNUAL REPORT FOR SMALL TELEPHONE COMPANIES
YEAR ENDED DECEMBER 31,ru.
GUSTOTUER RELATIONS RULES COTPLIANCE
Rule IDAPA 31.21.01.603
Rule IDAPA 31.41.01.105
Please provide copies of:
Summary of Customer Relations Rules for Telephone Coroorations
ldaho Telephone Solicitation Act Notification
Method of Notification:
Mailed separately to customers
lncluded in directory
Date of notification 31112015
YesS
Yes x
No
No
Alternate method of notification
Rule IDAPA 31.41.01 .403.02
Record of Complaints:
Number received by Company
Category of complaints (if known):
Deposit Disputes
Charges on Bill
Denial/Termination
Quality or Availability
of Service
Carrier Selection/Assignment
Miscellaneous
Rev 3/02
Page20
CERTIFICATE
State of ldaho
Coun$ sf Washington
)
)ss
)
WE, the undersigned
Nick Rynearson
John Stuart
of the Mid.r"l" T"re*hone conpany utility,
on our oath do severally say that the foregoing return has been prepared under our direction, from
the original books, papers, and records of said utility; that we have carefully examined same, and
declare the same to be a correct statement of the business affairs of said utility for the period
covered by the return in respect to each and every matter and thing therein set forth, to the best of
our knowledge, information and belief.
Subscribed and Sworn to Before Me this jOrI day of April , (Year) 3g.1g.
My Commission expires April 6 ,(Year) 20LB
Rev 3/02
gdUexcel{nelson/an ulrpts/telan n ualrpt
Page21
in Charge of Accounts)
Notary Public
ffiMTE
COMMUNICATIONS
2205 Keithley Creek Road
P.O. Box 7
Midvale, lD 83645
208.355.22',11
Fax[phone]
Annual Notices
2014
Gcncrd
MTE Communications OffE) is a regulated local exchange carrier that provides telecommunication services in
Idatro and Arizona. You may reach us at the telephone numbers listed above or at:
www.mtecom.net [e-mail]
MTE (Do Not CelI'Policv
MTE does not call customers for sales or marketing purposes and thus does not maintain an intemal *Do Not Calf'
listing. If we have new or additional services available, we will send you that information in the form of a bill
stuffer and/or post the information on our website, www.mtecom.net. If you receive a call frorlr someone claiming
to be from MTE and they are asking you to buy or subscribe to something, you should be immediately suspicious.
We may still contact you, however, for non-solicitation purposes. This would include things like surveys, billing
and other service-related matters. For over a century, customers have counted on MTE to respect and protect the
privacy of information we obtain in the normal course of providing service. While we are working hard to serve you
in new and exciting ways, our commitnent to protecting your privacy remains as sfrong as ever.
Limitrtions of Scrvicc
MTE provides dial-tone services to the customer premises, usnally marked by a network interface device.
Customers are responsible for all inside wiring and any telecommunication devices they choosc to connect to our
network. MTE is not responsible for any damage to same while connected to the network. If customer-owned wire
or equipment is suspected ofjeopardizing the integrity of the overall networh MTE will act to protect the network.
All service orders and touble reports will be responded to promptly, in the ordcr thcy are received, and in accord
with all state applicable rules and regulations. MTE cannot be responsible for any loss of business due to a service
outage and cannot guarantee service at any specific time. Please see our tariff on file with your state utility
commission for full disclosures and limitations.
Idaho Public Utility Commission
472W Washington 83702
PO Box 83720
Boise ID 83720-0074
www.puc.state.id.us
Stetc Discount Proqrems
Each state, in wtrich MfE offers service, has a telephone assistance program that is often paired with the Federal
Lifeline program. Please contact your customer service representative at MTE, or visit yow state's website to see if
you qualify.
Arizona Corporation Commission
1200 W Washington
Phoenix AZ 85007
www.cc.state.az.us
Idatro
Arizona
http.//www.puc. state. id.us/consumer/itsap.pdf
Website not available. Contact MTE for more information.
Privecv Notice
With the exception of directory information, MTE does not sell or release any personal information about our
cus0omers to anyone. Wc hold all customer infomntion in stictest confidence.
Crcdit Policv
Although rules vary by state, in most cases, new custom€rs can establish credit simply by providing a copy of their
last phone bill showing it was current. ln lieu of that, customers may establish credit by paying a $50 deposit which
is then credircd back to your account six months later, provided your account is in good standing.
(Continued on back)
www.mtecom.net
Employee Owned, Community Focused, Customer Centered
Dclinqucnt Pevmcnt Policv
All bills are due and payable by the 20" of the month they were issued. We do our best to notify custom€rs Ooth by
mail and by phone) when their service is in jeopardy; regardless, it is the customer's responsibility to ensure
payment in full and on time. Please feel free to contact your customer seryice representative for help with managing
your account.
Netionel Do Not Cell List
Registation of your telephone number on the National Do Not Call Registy is free-of-charge. Telephone numbers
placed on the registry will remain on it permanently due to the Do-Not-Call Improvement Act of 2007, wtrich
became law in February 2008. You may remove your number from the list at any time. The Do Not Call Registry
does not prevent all unwanted calls, such as the following:
o Calls from organizations with which you have established a business relationship:o Calls for which you have given prior unitten permission:o Calls which are not commercial or do not include unsolicited advertisements; oro Calls by political organizations, charities or telephone surveyors
Subscribers may register their residential telephone number, including wireless nwnbers, on the national Do Not
Call registy by calling [phone] $fY call (866)2904236) or on the website: www.donotcall.sov
Subscribers must call from the numbcr they wish to register. Telemarketers and sellers are required to search the
registry at least once every month and drop from their call-list the phone numbers of subscribcrs wlro have
registered.
IIow to Filc e Compleint: A complaint can be filed by completing the form provided on the website
$ryUdonotcakov) or by calling (88qn5-5322 (TTY call [phone]). Your complaint should include:o Namc, address, and phone number where you can be reached during the business day;o Phone number involved with the complaint; ando As much specific information as possible, including the telemarketer or company contacting you, the date
on wtrich you placed your number on the Do-Not-Call registry or made a company-specific denot-call
request and the dates of any subsequent telemarketing calls from that telemarketer or company.
Please do not hesitate to call if there is anything we can do or with questions you need answered.
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