HomeMy WebLinkAbout20231031Application.pdf VIA ELECTRONIC MAIL
November 1, 2023
Ms. Jan Noriyuki, Commission Secretary Idaho Public Utilities Commission 11331 W. Chinden Blvd., Bldg. 8, Suite 201-A P.O. Box 83720 Boise, ID 83714
Dear Ms. Noriyuki:
This letter is to notify the Commission pursuant to ID Title 62-612(2) that MCImetro Access
Transmission Services LLC d/b/a Verizon Access Transmission Services ("MCI") will discontinue its
provision of basic local exchange services to residential and small business customers effective on or after
December 31, 2023. Bundled interexchange services and features such as caller identification, call
forwarding and voice mail also will be discontinued to these customers. MCI is discontinuing these services
because of a significant decrease in demand. The proposed discontinuance will enable MCI to streamline
its retail offerings to maximize efficiencies and maintain a high level of customer service. After the
discontinuance, MCI will continue to exist as an indirect, wholly owned subsidiary of Verizon
Communications Inc. and will continue to provide regulated services in Idaho.
The few customers who will be affected by the discontinuance will have ample time to migrate to
the alternative provider of their choice. MCI's basic local exchange services were grandfathered almost four
years ago, effective October 1, 2019. MCI provides local exchange service to approximately 10 residential
and 2 small business customers, some of whom also receive bundled interexchange service. As discussed
5055 North Point Pkwy
02 Floor
Alpharetta, GA 30022
Karl Tucker
Vice President - Regulatory
214-789-8217
Karl.tucker@verizon.com
RECEIVED
2023 OCTOBER 31, 2023 3:09PM
IDAHO PUBLIC
UTILITIES COMMISSION
CASE NO. MCM-T-23-01
below, those customers will have several months to migrate to alternative local exchange service providers
and interexchange service providers. They will have many options. MCI provides basic local exchange
service by leasing unbundled network elements from the incumbent local exchange carrier (ILEC) or by
obtaining service from another local exchange carrier that has similar arrangements with the ILEC, so in all
instances the ILEC will be available to serve the customers, as will several other local exchange carriers and
wireless providers, including Verizon Wireless. In addition, the standalone residential and small business
interexchange service provided by MCI Communications Services LLC is not being discontinued at this
time, so our long-distance service will continue to be available as a stand-alone offering to all affected
customers, as will the interexchange services of numerous other providers.
MCI has sent, and will continue to send, numerous communications to affected customers, advising
them of the planned discontinuance and of their need to select alternative providers. Customers received
bill messages in their August and September 2023 invoices, and bill messages similar to the attached
Exhibit 1 will also be included in their October, November, and December invoices. Additionally, on
September 12, 2023, MCI sent all affected customers a supplemental letter, which is provided as Exhibit 2.
Autopay customers will also receive the letter again in October, November, and December. In addition,
MCI already published a general notice of the discontinuance in 5 Idaho local newspapers. The notice, list
of newspapers, and publication dates are provided as Exhibit 3.
MCI expects that customers that migrate to alternative providers, will choose to port their existing
telephone numbers. Number ports will be implemented through industry-standard processes. MCI will retain
some or all of the numbering resources assigned to it in order to support the services it will continue to
provide after the discontinuance is fully implemented. There will be no prearranged transfers of customer
accounts; rather, customers may migrate to other Verizon services or alternative carriers, in accordance with
their preferences and established procedures.
Any deposits or credits held for MCI residential and small business basic local exchange customers
that migrate to other carriers or otherwise close their MCI accounts will be returned after being applied to
any outstanding account balances, in accordance with MCI's standard practices and applicable Commission
requirements. MCI will not impose any termination liabilities or penalties on the affected customers.
For the foregoing reasons, MCI plans to discontinue basic local exchange services and bundled
interexchange services and features to MCI's residential and business customers in Idaho effective on or after
December 31, 2023.
If you have any questions, please contact me at 214-789-8217, or Jacqueline McGirr at 201-394-5032
or jacqueline.m.mcgirr@verizon.com.
Respectfully,
EXHIBIT 1
Discontinuation of Small Business and Residential Local Phone service provided by MCImetro
Access Transmission Services LLC.
Pending jurisdictional approval where required, Small Business & Residential Local Phone
service provided by Verizon subsidiary MCImetro Access Transmission Services LLC will be
discontinued on or after December 31, 2023 in all states listed in the footnote below (the
list is the same as in the August bill message except for the addition of South Dakota).1
Verizon will waive any early termination charges associated with discontinued service.
If you subscribe to long distance (toll) calling plans with an in-state or interstate toll
provider other than MCImetro Access Transmission Services, you may lose those plans
when you select a new local exchange carrier and may revert to higher-priced non- calling
plan rates. To ensure continued subscription to any toll calling plans, you should call your
in-state and interstate toll providers.
Small Business & Residential Local Phone service provides a single analog voice
communications circuit for a customer’s telephone. In connection with the discontinuance of
Small Business and Residential Local Phone service, Verizon will also remove any adjacent
items, including any bundled long distance service, from your account.
We invite you to call us at 1-888-MCI-LOCAL (1-888-624-5622) to discuss alternative
Verizon solutions, refunds for payments or deposits for service, as available. You can also
contact other providers to discuss their offerings.
On behalf of MCImetro Access Transmission Services LLC (One Verizon Way, Basking
Ridge, NJ 07920).
The following notice is required by the Federal Communications Commission (“FCC” or
“Commission”) and applies to the service discussed above, which is federally regulated.
The FCC will normally authorize this proposed discontinuance of service (or reduction or
impairment) unless it is shown that customers would be unable to receive service or a
reasonable substitute fromEXHIBIT 1 another carrier or that the public convenience and
necessity is otherwise adversely affected. If you wish to object, you should file your
comments as soon as possible, but no later than 15 days after the Commission releases
public notice of the proposed discontinuance. You may file your comments electronically
through the FCC’s Electronic Comment Filing System using the docket number established
in the Commission’s public notice for this proceeding, or you may address them to the
Federal Communications Commission, Wireline Competition Bureau, Competition Policy
Division, Washington, DC 20554, and include in your comments a reference to the § 63.71
Application of MCImetro Access Transmission Services LLC. Comments should include
specific information about the impact of this proposed discontinuance (or reduction or
impairment) upon you or your company, including any inability to acquire reasonable
substitute service.
1 AL, AR, AZ, CA, CO, CT, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, ME, MI, MN, MO, MS,
MT, NC, ND, NE, NH, NM, NV, OH, OK, OR, SC, SD, TN, TX, UT, VT, WA, WI, WY.
TO OUR VALUED CUSTOMERS:
NOTICE OF DISCONTINUATION OF SERVICE
EXHIBIT 2
PO Box 16801
Newark, NJ 07101
1.888.624.5622
TO OUR VALUED CUSTOMERS: NOTICE OF DISCONTINUATION OF SERVICE
We are writing to inform you of the discontinuation of Small Business and Residential Local Phone service provided by MCImetro
Access Transmission Services LLC. Pending jurisdictional approval where required, Small Business & Residential Local Phone
service provided by Verizon subsidiary MCImetro Access Transmission Services LLC will be discontinued on or after December 31,
2023 in all states listed in the footnote below.1
Verizon will waive any early termination charges associated with discontinued service. Small Business & Residential Local Phone
service provides a single analog voice communications circuit for a customer’s telephone. In connection with the discontinuance
of Small Business and Residential Local Phone service, Verizon will also remove any adjacent items, including any bundled long
distance service, from your account.
We invite you to call us at 1-888-MCI-LOCAL (1-888-624-5622) to discuss alternative Verizon solutions, refunds for payments or
deposits for service, as available. You can also contact other providers to discuss their offerings.
For additional customer inquiries in writing, please contact MCI at PO Box 16801, Newark, NJ 07101.
On behalf of MCImetro Access Transmission Services LLC (One Verizon Way, Basking Ridge, NJ 07920).
The following notice is required by the Federal Communications Commission (“FCC” or “Commission”) and applies to the service
discussed above, which is federally regulated.
The FCC will normally authorize this proposed discontinuance of service (or reduction or impairment) unless it is shown that
customers would be unable to receive service or a reasonable substitute from another carrier or that the public convenience and
necessity is otherwise adversely affected. If you wish to object, you should file your comments as soon as possible, but no later
than 15 days after the Commission releases public notice of the proposed discontinuance. You may file your comments
electronically through the FCC’s Electronic Comment Filing System using the docket number established in the Commission’s
public notice for this proceeding, or you may address them to the Federal Communications Commission, Wireline Competition
Bureau, Competition Policy Division, Washington, DC 20554, and include in your comments a reference to the § 63.71 Application
of MCImetro Access Transmission Services LLC. Comments should include specific information about the impact of this proposed
discontinuance (or reduction or impairment) upon you or your company, including any inability to acquire reasonable substitute
service.
1 AL, AR, AZ, CA, CO, CT, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK,
OR, SC, SD, TN, TX, UT, VT, WA, WI, WY.
EXHIBIT 3
STATE CITY COUNTY NEWSPAPER AD DATE
IDAHO POCATELLO Bannock Idaho State Journal 23-Aug
IDAHO NAMPA Canyon Idaho Press Tribune 23-Aug
IDAHO TWIN FALLS Twin Falls Twin Falls News-Times 23-Aug
IDAHO AMMON Bonneville Idaho Fall Post Register 23-Aug
IDAHO BOISE Ada Idaho Statesman 23-Aug