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HomeMy WebLinkAbout20171205Application.pdfT'EE,ECOMrFt PR,OFE$SIONAL$, HNC. REC E IVE D ?0li DIC -5 AH l0: 3r Judith A. Rlley, J.D.12316 Hidden Foreql Flvd. Oklahotua Citv.;Oli T0lilil: ,, : l,i;lrll-ilSSl0N .U^aE^<d.[}-_ December 1,2017 Via UPS Overnight Idaho Public Utilities Commission Telecommunications Division 472W. Washington Boise,lD 83720-0074 (208) 334-0300 r^AG -T- /7-ol RE: Application of Magnas LLC for a Certificate of Public Convenience and Necessity Idaho Public Utilities Commission: Enclosed please find an original and two copies of the Application of Magna5 LLC for a Certificate of Public Convenience and Necessity to provide Resold Iocal Exchange and Resold Interexchange Telecommunications Services throughout the State of ldaho. Please acknowledge this filing by file-stamping the enclosed duplicate cover letter and returning in the self-addressed and stamped envelope provided. Please direct any questions to my attention at (a05) 755-8L77 ext 103 or by email at mdean(dtelecompliance.net. Respectfully Matt W. Dean Regulatory Agent for Magna5 LLC Office (405) 7s5-8177 (800) 406-4777 Fax (405) 755-8377 BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION In the Matter of the Application of ) Magna5 LLC for a Certificate ) of Public Convenience and Necessity to ) Provide Resold Basic Local Exchange ) AndResoldlnterexchangeTelecommunications ) Services throughout the State of Idaho. ) Docket No.: APPLICATION FOR CERTIFICATION I. Proposed Services Magna5 LLC ("Applicant"), by the undersigned and pursuant to ldaho Code of the Public Utilities Commission ("Commission"), hereby petitions the Commission for the issuance of a Certificate of Public Convenience and Necessity to provide Resold l,ocal Exchange and Resold Interexchange Telecommunications Services throughout the State of Idaho. In support of this Application, the Applicant provides the following information: I Form of Business This Applicant is a foreign for-profit limited liability company formed in the State of Delaware on October 10,2074. Magna5 LLC has permission to do business in the State of Idaho and has attached as EXHIBIT A, the Certificate of Authority issued by the ldaho Secretary of State, and a current corresponding Certificate of Good Standing. Applicant maintains a principal business address at: 5445l-e,gacy Dr., Suite 180 Plano, TX 75024 Telephone : 214 -932-9293 Facsimile: none Toll Free: 866-240-7912 Email: regulatory@magna5global.corn Names and Addresses of Applicant's Officers and Directors are: Greg Forrest, Chief Executive Officer, 5445 l*,gacy Dr., Suite 180, Plano, TX 75024 Joseph O'Hara, Chief Financial Officer, 5445l*gacy Dr., Suite 180, Plano, TX 75024 Dan Horton, Chief Informational Officer, 5445 Legacy Dr., Suite 180, Plano, TX 75024 The Applicant's parent company is Magna5 Holdings LLC, a holding company and is not active in Idaho. Applicant has two subsidiaries, Magna5 International LLC and Magnas MS LLC, neither of which is providing intrastate services in Idaho. An Organizational Chart has been attached as EXHIBIT B. III. Telecommunications Service Magna5 LLC is a reseller of telecommunications services with no pre-paid service offerings. The Applicant seeks to provide resold local exchange, interexchange, dedicated point-to-point private line service, Voice over Internet Protocol ("VolP"), and dedicated Internet access to business customers only, effective immediately upon approval of this application. The Company's voice product offerings include local dial tone, local calling features, bundled feature packages, L+ outbound long and inbound toll free service. All services are offered over both switched and dedicated facilities including Integrated Services Digital Network (ISDN). The Company's data product offerings provides bandwidth starting and T-1 (I.544 Mbps) and proceeds into the high speed optical carrier networks. AII operator services and access to 911 services will remain with the underlying carrier. The Company will not provide alternate operator services. ry. Service Territory The Company intends offer competitive resold services throughout all exchanges currently served by underlying carriers Centurylink and Frontier. As a reseller, Applicant will own no physical property within the State of ldaho. A map of the service territories is included as EXHIBIT C. V. Financial Information The Applicant possesses the requisite financial, managerial, and technical capacities to provide the proposed services. Attached as EXHIBIT D are their 2015 and 2016 financial statements. This exhibit is submitted in sealed envelope and filed pursuant to Idaho Code $ 9- 3a0D(1)(a)(b). Magnas LLC is not a publicly traded company, and as such, does not file financial statements with the SEC. The statements contain sensitive financial information, which Magna5 LLC protects from disclosure. This information is not generally available to those inside the Company without specific need-to-know, and the Company keeps it in a secure location to prevent inadvertent disclosure. This information has not been released previously. Public disclosure of the information would cause undue harm to Magna5 LLC and would prove detrimental to Magna5 LLC's competitive position in the marketplace; and due to the sensitive nature of this information, it is appropriate for the Commission to limit access to the information. The confidential information is being provided for the sole use of the Commission in exercising their respective governmental functions by examining the Application. There is no legitimate purpose to be served in disclosing this proprietary material to any person other than the appropriate reviewing staffs of the Commission. VI. "Illustrative" Tariff Filings Attached as EXHIBIT E, is the Applicant's proposed Local Exchange Services Tariff. Attached as EXHIBIT F, is the Applicant's Price List for Interexchange Services. VII. Customer Contacts Contact information for the Applicant is as follows: Customer Inquiries/Complaints Commission Inquiries/Complaints Sally Comstock Tier l" Support Manager 5445[*,gacy Dr., Suite 180 Plano, TX 75024 Phone: 866-240-1912 Fax: none Email: customercare@rnagna5global.com Joseph O'Hara Chief Financial Officer 5445[-ngacy Dr., Suite 180 Plano, TX 75024 Phone: 2t4-932-9293 Fax: none Email: re gulatory@magna5 global.corn A toll free number for customers is: 866-240-7912. Vm. Interconnection Agreements The Applicant is not seeking interconnection with Idaho's incumbent carriers, but is planning to opt into resale agreements with them. These resale agreements can be filed with the Commission, upon Commission request. IX. Compliance with Commission Rules The Applicant has reviewed all Commission Rules of Procedure, Customer Relations Rules and Idaho Statues and agrees to comply with all requirements. The Applicant has reviewed and acknowledges that the Idaho Public Utilities Commission has Delegated Authority for area code relief and that the Applicant will comply with Commission Order 30425 and any and all applicable Rules and Regulations of the Commission. The Affidavit of Joseph O'Hara, is attached as EXHIBIT G. X. Statement of no Escrow Account or Security Bond The Applicant does not collect deposits or require advance payments from Customers and therefore respectfully requests waiver of the Commission Escrow Account and/or Security Bond requirement. WHEREFORE, Applicant, Magna5 LLC respectfully requests the Idaho Public Utilities Commission grant it a Certificate of Public Convenience and Necessity to provide Resold Local Exchange and resold Interexchange Telecommunications Services throughout the State of Idaho. In addition, Applicant requests confidential information submitted as Exhibit D and waiver of the Surety Bond requirements. Respectfu lly submitted, December 1.2017 Matt W. Dean, Regulatory Agent On behalf of Magna5 LLC 12316 Hidden Forest Blvd. Oklahoma City, OK 73142 Phone: (405) 755-8177 xl03 Fax: (405) 755-8377 Email: mdean@telecompliance.net EXHIBIT A EXHIBIT B EXHIBIT C EXHIBIT D EXHIBIT E EXHIBIT F EXHIBIT G Magna5 LLC LIST OF EXHIBITS Idaho Secretary of State Certificate Organizational Chart Service Territory Map Financials Submitted as CONFIDENTIAL Proposed l,ocal Exchange Services Tariff Proposed Price List for Interexchange Services Affidavit of Compliance J L State of ldaho CERTIFICATE OF AUTHORITY OF x5 oPco LLc File Number W 152257 l, I-AWERENCE DENNEY, Secretary of State of the State of ldaho, hereby certify that an Application for Certificate of Authority, duly executed pursuant to the provisions of the ldaho Uniform Limited Liability Act, has been received in this office and is found to conform to law. ACCORDINGLY and by virtue of the authority vested in me by law, I issue this Certificate of Authority to transact business in this State and aftach hereto a duplicate of the application for such cedificate. Dated: May 28, 2015 SECRETARY OF STATE Office'of the Secretary of State .I 253 CATION FOR CERTIFICATE OF AUTHORITY FOR FOREIGTV LI M ITED LIAB I LITY COM PANY (lnstructions on back of application) 1, The name of the limiled liability company is: X5 OpCo LLC 2. lfthenameofthslimitedliabilitycompanyisnotpermissibleorisnotavailableinldaho,the name the foreign limtted liability cornpany wilt use in ldaho ie: 3. Thejurisdictionunderwhoselawsthetimitedliabllltycompanyisformedis: DE. 4. The name and complete street address of the registered agent in ldaho is: Co'rporatton Servlce Company 12550 W, Explorer Drive, Sulte 100, Bolse, lD 83713 5. The sfeet and mailing address otthe limited liability company's principaloffice is 1301 sth Ave, Sulle 2301, S€attle, WA 98101 Woct Add|ass MaWng Ail*osq if difrercnl 6. The street and rnailing address of the limited tiability company's ofrice in the jurisdiction underwhose laws it is organized is: 2711 CENTERVILLE RD SUtrE 4OO WILMINGTON, DE 19808 slrtacE_IZffiss SECREIAIiY OT STAIT STATE OF IDAHO Mailtng AdcfiDss, tr dltran, 7. The name and mailing address of at least one member or manager: GREG FORREST 1301 Sth Ave, Sulte 2301, Seattle, WAS8101 E. The maili n g add rass for future correspon dence: 1301 str Ave, Sulte 2301, Seat0e, WA 98101 9. Signature of person Greg Fonest , memberorauthorized Typcd Ng1?e Seoretay of St t uoo only IDAITC, SETPETART CT 5Ti.TE t}5./2&/2tr15 tt5,: Oft EK: PEEPAID ,,lT : 115? BIi: i4? *t X+!"1g 1u0.00 = 100.00 f.E vu52-?-51 ir '.' I i I i i ! I I i i I l I iI I I l ! ! l I Ii. I 1 i I I I i I I : I l i ! i t ! i I J f State of ldaho AMENDED CERTIFICATE OF REGISTRATION OF x5 oPco LLc File Number W 152257 l, LAWERENCE DENNEY, Secretary of the State, hereby certify that an Application for Amended Foreign Registration has been received in this office and is found to conform to law. ACCORDINGLY and by virtue of the authority vested in me by law, I issue this Amended Certificate of Foreign Registration to reflect the name change from X5 OPCO LLC to MAGNAS LLC and attach hereto a duplicate of the application for such amended certificate. Dated: September 1 4, 2016 OF STATE ( Office of the Secretary of State -I SECR 214 l. Enlity name: Ai,IENDIITENT OF FOREIGN RE G IST RATION STATEME NT Titlo 30, Cfiapbr 21, ldaho Code Flling foe: i30 9ped, $50 not typed Complgir rnd rubrnlt thr rppllcrUm in OUlEdl. )G OpCo LLC 10|6SEP lb PH es t6 STCRTTARY OF SIATE STATE OF II}AHO 2. The cntty neme ir sll*ndod Magna5 LLC a. llthe nar ngme lr not avallable or permlrrlbb in ldaho, the nemc to be ussd ln ldaho ls: 3. The ently typo i! mcnded to: E Burinet CoDorallon E Nonpmfit Coporstjon E Llmlted Llablllty Perfiership fl Llmitert Llabillty Company El Gcncral Partnerthip El Gsnenl C@poreth/s Assocletlofl tr Limited Partne6hp (lncludiru a limlted ll.blllty llmlted partrcnhlp E Etatutory lrurl, Burineu Trur[ or Common-law Eurirrerr Trurl Elotnec (trro*lE unI-ffi-loru-gr crilryFF tI ,t, The entltys lurbdlcilon h smended to; S, The ltret and malling addiors(e.) of 'rt! prindpelolhce lr smended to: (streetAddress) (Mriting Addr6s, r, dltercr{, 0. Thc narne. capgclty, and m.lllng adtlrcr of thc eovamo(t) l! amGfilql to: illagnaS Holdings LLC Member 2628 N. Harwoort Slreet, Sulte 1700. Dallas, TX75201 (Name) Magna5 Partnes LLC (Grpsdu) Member (AddietsT 555 E. Lancaster Avenue, $uil6 444, Radnor, PA 19087 (Nama;(C.p3clly)(AddrltB) Typed N6me:Magna5 LLC, Member SignstuI": cepacity: Walter P. Maner, lV, Manager of Member ID},HCI SECEETTRY C'T S?ETE fie/L[lzDLE 05: 00 EK:FREFAID t]T:1157 EH: 1546274 18 30-00 = 30-0U .lMD rffR HE #: f6 E3 aIt 5o E Ra Cr2OlG vtt6u51 Magna5 Structure and Ownership NewSpring Holdings Management Company LLC Ohana Holdings, LLC Carbon lnvestments LLC NewSpring Holdings, LLC NewSpring Holdings Parallel, LLC NewSpring Holdings Fundco, LLC NewSpring Holdings Parallel Fundco, LLC Magna5 Partners LLC Magna5 Holdings LLC Magna5 RTC LLC Magna5 LLC Magna5 MS LLCMagna5 lnternational LLC HAYOEN qUF O'ALENE Co-ops 'i , Blackfoot N Custer Farmers Mutual Filer Mutual Mud Lake Project Mutual Cambridge CenturyLink Columbine Direct Fremont Frontier Commun lnland Midvale Oregon - ldaho Pine Rural TDS Unclaimed LATA Boundary Miles ASHT( SEE ,,,W nIII .,,W 960 FIGOINS 652 SHOUP NORTH SALMON { i i PINE 0*l I t)LADOFEIWARM hKE ISUN NEW FLYMOUN EMME[HAMER NIGEY HAIEY BUCKFOOT 963 t!tE!a{i KETCHUM CAFEY ELK CTY , KOOSKIA GMNGEV/LLE IMiEE!] KILGOBE ouBors IE POIIATCH UBBIOGE XELLOGG CASCADE VA!IEY OFOFINO WAITEEIBO INDIAN: ou 25 25 COUNqL i)\.!oiwlN MONIEVIEW l-' IDAHO clry I] I IOAHO FALIS ..,,,j L --SPF]NGF]ELD MTN HOME GLENNS GOOOING F CsFIElD EXHIBIT D Financials Submitted sealed as CONFIDENTIAL Mngra5 LLC and Subsidiaries Conrolid*ted Balancs She*t As of December 31, 1016 and 2015 {in thousands} Current Assets Cash Restricted cash Acreunts receivable, net of allowance Prepaid and other current assets Total current assets Frnperty xnd equipnrent, net Other Assets lntangible assets, net Gcodwill Sther non-current a$sets Total other amets Tatrl assct$ Current Liabilities Acccunts payable {irrrent portian *f long term debt Other accrued liabilitiEr Total current liabilities Long Ierm Liabilirie$ Long term deb{ 0ther long term liabilities Total long term liabilities Unitholders' Equity F*id in rapital Accumulated deficit Total unitholders' equity To'ta llabilltler and unltholder'r cquhy ffiEEEffiffi@EE -E Unaudited 2015 Audited 2015 $ Hffiffi s*I $ SW5ffiryryEE@ W ffiffi ffi Wffi $ ffiEry ffi$w $ IEEffiI ffi W Wffiffiffi ffilffiEq w Magra5 LLC and Suhsldlaries Concolidat d Staternent of Operations As of Decernber 31, 3016 and 2015 {in thousands} Revcnue Opcratirq Exp*nrea Costr of revsn$e Selling. general and administrative Trawactisn and related costs for busines: aequisitions R*lated party management fees Lors an impairment of assets Depreciation and amorf ieat ion Operatlng losc lnterest expenss, net Net loes Unaudited t0l5 ,Auclited ust5 SW $W ffiffi ffiffi $re J*ffi_ WW re@ Magna5 ILC and Subsldiaries Reanriliation to Earnings befort lntcrcst, Taxes, Deprecintion, and Arnortization {a non{AAP mrasure} As of 0ecenrber 31, 1016 and 2015 {ln thousande} Unaudited 20r5 Net losr sry lnterest expense, net Transactisn and related costs ftrr business acquisitions Related party rnanagement fees Loss on impairment of assets Depreciatian and xmortization EBITDA Audited 3{I15 $ $w $ w EXHIBIT E Proposed l.ocal Exchange Services Tariff Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page L LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES LOCAL EXCTIANGE SERVICES TARIFF MAGNAs LLC This tariff is on file with the Idaho Public Utilities Commission and copies may be inspected, during normal business hours, at Magna5 LLC,5445 Le,gacy Dr., Suite L80, Plano, TX 75024. Magna5 LLC can also be reached at 866-240-1912 toll free. Effective: By: Joseph O'Hara, Chief Financial Officer 5445 Legacy Dr., Suite 180 Plano, TX 75024 OF Issued Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 2 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES CHECK LIST Current sheets in the Tariff are as follows: PAGE Revision PAGE Revision PAGE Revision PAGE Revision 1 2 4 5 6 7 8 9 10 11 1,2 13 l4 15 t6 17 18 T9 20 2I 22 23 24 25 26 27 28 29 30 Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original 31 32 33 34 35 36 3t 38 39 40 4T 42 43 44 45 46 47 48 49 50 51 * Indicates new page revision with this issue Issued:Effective By: Joseph O'Hara, Chief Financial Officer 5445 Legacy Dr., Suite 180 Plano, TX 75024 Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 3 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES TABLE OF CONTENTS TITLE PAGE CHECK SHEET...... TABLE OF CONTENTS.. SYMBOT.S TARIFF FORMAT TNTRODUCTION SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS SECTION 2 - RULES AND REGULATIONS SECTION 3 - DESCRIPTION OF SERVICE. SECTION 4 _ RATES 1 12 37 47 .,.....,..,,4 5 6 7 Issued:Effective By: Joseph O'Hara, Chief Financial Officer 5445l-ngacy Dr., Suite 180 Plano, TX 75024 Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 4 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SYMBOI.S Whenever tariff sheets are revised, changes will be identified by the following symbols: (c) (D) (D (M) (N) (R) (r) To signify changed regulation. To signify deleted or discontinued rate, regulation or condition. To signify a change resulting, in an increase to a customer's bill. To signify material moved from or to another part of tariff with no change in text, rate, rule or condition. To signify new rate, regulation, condition or sheet. To signify a change resulting in a reduction to a customer's bill. To signify change in text but no change in rate, rule or condition. Issued:Effective: By: Joseph O'Hara, Chief Financial Officer 5445 Legacy Dr., Suite L80 Plano, TX 75024 Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 5 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES A. B. C. D TARIFF FORMAT SHEET Page Numbering. Page numbers appear in the upper-right corner of the page. Pages are numbered sequentially. However, new pages are occasionally added to the tariff. When a new page is added, the page appears as a decimal. For example, a new page added between pages 34 and 35 would be 34. 1. Page Revision Numbers. Revision numbers also appear in the upper-right corner of the page. These numbers are used to determine the most current page version on file with the Idaho Public Utilities Commission. For example, the 4th revised Page 34 cancels the third revised Page 34. Because of deferrals, notice periods etc., the most current page number on file with the Commission is not always the tariff page in effect. Subscriber should consult the check page for the page currently in effect. Paragraph Numbering Sequence. There are nine levels of paragraph coding. Each level of coding is subservient to its next higher level of coding. 2. 2.1. 2.1.7. 2. t. t.4. 2.t. t. A.1.. 2.r. r. A. 1. (a) 2.1.1.A.1.(a).I 2.t.1A.1(a). 1. (i) 2.r.r .A.1.(a).1 (D (1) Check List of Effective Pages. When a tariff filing is made with the Commission, an updated Check List of Effective Pages ("Check List") accompanies the tariff filing. The Check List lists the pages contained in the tariff, with a cross reference to the current revision number. When new pages are added, the Check List is changed to reflect the revision. All revisions made in a given filing are designated by an asterisk (*). There will be no other symbols used on the Check List if these are the only changes made to it (i.e., the format, etc.). The subscriber should refer to the latest Check List to find out if a particular page is the most current page on file with the Commission. Effective By: Joseph O'Hara, Chief Financial Officer 5445l-ngacy Dr., Suite 180 Plano, TX 75024 Issued: Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 6 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES INTRODUCTION This tariff ("Tariff') contains the regulations and rates applicable to the furnishing of intrastate, common carcier, local exchange telecommunications services by Magna5 LLC ("Company") between various locations in the State of Idaho. The regulations governing the provision and use of services offered under this Tariff are set forth in Section 2. Service descriptions and rates are set forth in Sections 3 and 4, respectively. Effective: By: Joseph O'Hara, Chief Financial Officer 5445 Lngacy Dr., Suite 180 Plano, TX 75024 Issued: Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 7 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS Certain terms used throughout this Tariff are defined below. Authorization Code "Authorization Code" means a numerical code, one or more of which are assigned to a Customer to enable it to access the Services provided by the Company and to identify the Customer for billing purposes. Carrier "Carrier" means a communications common carrier authorized by the Commission or the FCC to provide communications service to the public. Commission "Commission" means the Idaho Public Utilities Commission. Company "Company" refers to Magna5 LLC, unless otherwise specified. Credit(s) "Credit(s)" has the meaning set forth inSection2.26. Credit Allowances "Credit Allowances" has the meaning set forth inSection2.26. Credit Limit "Credit Limit" means a credit limit placed on Customer's monthly consumption of Services pursuant to Section 2.18. Customer "Customer" means the person, firm, company, corporation, or other entity who, pursuant to a Service Order, orders Service(s) under this Tariff. Effective: By: Joseph O'Hara, Chief Financial Officer 5445 Lngacy Dr., Suite 180 Plano, TX 75024 Issued Magna5 LLC Idaho P.UC. Tariff No. L Original Page 8 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS (CONT'D) FCC "FCC" means the Federal Communications Commission. Governmental Authority 'oGovernmental Authority" means any judicial, administrative, or other federal, state or municipal governmental authority (including without limitation the Commission and the FCC) having jurisdiction over the Company or the provision of Services hereunder. Holidays "Holidays" means all Company-specified holidays: New Year's Day (January 1), Independence Day (July 4),[-abor Day, Thanksgiving Day and Christmas Day (December 25). ICB Individual Case Basis" or "ICB" has the meaning set forth in Section 2.35. Interruption "Interruption" means the disruption of, or removal of a circuit from, Service such that the Service becomes unusable by Subscriber for a continuous period of thirty (30) minutes or more. InterLATA Service "InterLATA Service" means communications between a point located in a local access and transport area ("LATA") and a point located outside such area. Effective: By: Joseph O'Hara, Chief Financial Officer 5445[*gacy Dr., Suite 180 Plano, TX 75024 Issued: Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 9 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS (CONT'D) Local Exchange Carrier (" LEC") I'I EC, means any person that is engaged in the provision of local exchange service or exchange access service. However, such term does not include any person insofar as such person is engaged in the provision of commercial mobile radio service. [.ocal Access and Transport Area ("LATA") "L-ocal Access and Transport Atea" or "LATA" means a geographical area established by the U.S. District Court for the District of Columbia in Civil Action No. 82-0192, within which a LEC provides communications service. Minimum Service Period "Minimum Service Period" (or "MSP") means the minimum period of time during which Customer takes Services under this Tariff. NP Number Portability - a service arrangement that allows a Customer to retain its telephone number when switching to another service provider. Other Providers "Other Providers" means any carriers or other service providers, whose services or facilities are connected to the Services. Performance Failure "Performance Failure" means any disruption, degradation, or failure of Service, including without limitation any Interruption (but excluding Scheduled Interruptions), any installation failure or delay, or any mistake, delay, omission, error or other defect in the Service or in the provision thereof. Effective: By: Joseph O'Hara, Chief Financial Officer 5445I-egacy Dr., Suite 180 Plano, TX 75024 Issued: Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 10 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS (CONT'D) Resulation(s) "Regulation(s)" means any and all law(s), rule(s), regulation(s) (including without limitation those set forth in this Tariff), order(s), policy or policies, ruling(s), judgment(s), decree(s) or other determination(s) which are made by the Commission or any other Governmental Authority or which arise under any federal, state, or local statute, utility code, or ordinance, and which are applicable to the Services or to any provision of this Tariff. Resale Tariff(s) "Resale Tariff(s)" means the tariff(s) of one or more Underlying Carriers. Scheduled Interruption "Scheduled Interruption" means an Interruption which has been scheduled by the Company in advance for maintenance, testing, or other administrative purposes. Service(s) "service(s)" means the Company's regulated, communications common carrier service(s) provided under this Tariff. Service Commencement Date "Seryice Commencement Date" means either (i) the first day following the date on which the Company notifies the Customer that the requested Service is available for use, (ii) in the event Customer lawfully refuses to accept such Service, the date of Customer's acceptance of such Service, or (iii) another, mutually agreed upon date. Service Order "Service Order" means (i) a contract between the Company and Customer, or (ii) a Company designated form used from time to time by Customer for purposes of ordering Services hereunder. Effective By: Joseph O'Hara, Chief Financial Officer 5445 Lngacy Dr., Suite L80 Plano, TX 75024 Issued: Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 11 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS (CONT'D) Subscriber "Subscriber" means a person, firm, company, corporation, or other entity that is authorized by the Customer to use Service under this Tariff. TDD TDD" means a Telecommunications Device for the Deaf. Termination (Terminate) "Termination" (or "Terminate") means discontinuance of (to discontinue) Services, either at Customer's request, or by the Company in accordance with Regulations. Third Party Billing Companies "Third Party Billing Companies" means, collectively, ofly clearinghouses, LECS, Other Providers, credit card companies or other third parties who bill Customers for Services on the Company's behalf. Underlying Carrier(s) "Underlying Carrier(s)" means the LEC(s) or other Carrier(s) whose services are resold or leased by the Company pursuant to this Tariff. Effective By: Joseph O'Hara, Chief Financial Officer 5445I-egacy Dr., Suite 180 Plano, TX 75024 Issued: Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 72 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 2 - RULES AND REGULATIONS 2.1 Undertaking of the company 2.L.L Obligation to Provide Service The Company shall exercise its best efforts to provide Services to Subscribers pursuant to the terms and conditions of this Tariff. The company shall exercise reasonable efforts to make such Services available for Subscribers'use on either the installation date set forth in a Service Order (or, if no date is specified) as soon as practicable after execution of a Service Order, subject to Customer's compliance with Regulations. [n addition to the Service Order, Customer shall also execute such other documents as the Company may reasonably require. In the event of a conflict or inconsistency between (i) the terms of a Service Order (or of any other document executed by the Customer) and (ii) those of this Tariff, the latter shall govern. 2.L.2 Conditions to Company's Obligations The obligations of the company to provide services are subject to the following: (i) availability, procurement, construction, and maintenance of facilities required to meet the Service Order; (ii) the provision of Services to the Company for Resale by the Underlying Carrier; (iii) interconnection to Other Providers' services or facilities as required; and (iv) any applicable Credit Limit. Issued:Effective By: Joseph O'Hara, Chief Financial Officer 5445lrgacy Dr., Suite 180 Plano, TX 75024 Magna5 LLC Idaho P.UC. Tariff No. L Original Page 13 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTTON 2 - RULES AND REGULATIONS (CONT'D) 2.I Undertaking of the company (Cont'd) 2.1.3 Right to Discontinue or Block Services The Company reserves the right (i) to discontinue or temporarily suspend Services to or from a location where the necessary facilities or equipment are not available under terms and reasonably acceptable to the Company; or (ii) to block Services to any Subscriber location or any authorization Code, without any liability whatsoever, in the event that the Company detects or reasonably suspects either (a) fraudulent or unlawful use of the Services at or by means of said location or Authorization Code, or (b) consumption of Services in excess of the Credit Limit (if any). Issued:Effective: By: Joseph O'Hara, Chief Financial Officer 5445l-e,gacy Dr., Suite 180 Plano, TX 75024 Magna5 LLC Idaho P.UC. Tariff No. L Original Page 74 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES 2.2 Responsibility and Use 2.2.t Services may be used by Customer or Subscriber for any lawful purpose, twenty four (24) hours per day, seven (7) days per week, subject to the terms and conditions set forth herein and in any applicable Service Order. Customer is solely responsible for (i) prevention of unauthorized, unlawful or fraudulent, use of or access to Services, which use or access is expressly prohibited; and (ii) administration and non-disclosure of any Authorization Codes provided by Company to Customer. 2.2.2 Although the Company reserves all rights to any telephone number assigned to a customer for local service, the customer has the right to port any number to another carrier. At all times, the Company will comply with all Federal Local Number Portability guidelines. 2.3 Transmission The Services are suitable for the transmission of voice, data, or other communications only to the limited extent set forth in the Tariff(s). 2.4 Call blocking Notwithstanding any other provision of this Tariff, the Company may block calls which are (i) made to certain countries, cities, or central office ("NXX") exchanges, or (ii) use certain Authorization Codes, as the Company, in its sole discretion, deems reasonably necessary to prevent unlawful or fraudulent use of Services. Effective By: Joseph O'Hara, Chief Financial Officer 5445l-egacy Dr., Suite 180 Plano, TX 75024 Issued: SECTION 2 - RULES AND REGULATIONS (CONT'D) Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 15 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES 2.5 SECTION 2 - RULES AND REGULATIONS (CONT'D) Interconnection 2.5.1 Services or facilities furnished by the company will be connected with services or facilities of Other Providers subject to any technical limitations set forth in said Other Providers' tariffs (if any); provided, however, Service furnished by the company is not part of a joint undertaking with any Other Provider. 2.5.2 Interconnection with the facilities or services of Other Providers is subject to (i) the availability of said Other Providers'facilities; and (ii) the applicable terms and conditions of the other Providers' tariffs (if any). Customer shall be solely responsible for satisfying all legal requirements for interconnecting Customer provided terminal equipment or communications systems with Other Providers' facilities, including, without limitation, application for all licenses, permits, rights of-way, and other arrangements necessary for such Interconnection. Satisfaction of all legal requirements, any interface equipment or any other facilities necessary to interconnect the facilities of the Company and Other Providers must be provided at the Customer's sole expense. Issued Effective: By: Joseph O'Hara, Chief Financial Officer 5445le,gacy Dr., Suite 180 Plano, TX 75024 Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 16 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES 2.6 Equipment 2.6.1 The company's facilities or Services may be used with or terminated to Customer Premises equipment ("CPE"), such as a private branch exchange, key system or pay telephone. CPE is the sole responsibility of the Customer and the Company has no responsibility whatsoever for the installation, operation, and maintenance of such CPE. The Customer is solely responsible for all costs of installing, maintaining or repairing CPE, including without limitation personnel charges, wiring costs, and costs associated with routing of electrical power, incurred in the attachment to and use of the Company's facilities or Services. 2.6.2 The Customer is responsible for ensuring that all attached CPE conforms to the Federal Communications Commission's registration requirements set forth in Part 68 of the Code of Federal Regulations (as amended), and the Company may discontinue the provision of Services to any location where CPE fails to conform to such Regulations. 2.6.3 The Customer will be responsible for payment of service charges at the Company's standard, hourly rates in effect from time to time for visits by Company personnel to the Customer's premises in response to any Service difficulty or trouble report determined to be caused, in whole or in part, by the use of any CPE, Services, facilities, or other equipment which is not provided by the Company. Effective By: Joseph O'Hara, Chief Financial Officer 5445 Legacy Dr., Suite 180 Plano, TX 75024 Issued: SECTION 2 - RULES AND REGULATIONS (CONT'D) Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 17 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 2 - RULES AND REGULATIONS (CONT'D) 2.7 Title Title to any and all equipment or facilities provided by Company under this Tariff will remain in the Company. 2.8 Customer Premises Customer shall provide, without cost to Company, all equipment, space, conduit, and electric power required to terminate the Services at the Subscriber's premises. The Customer shall arrange for the company, or other Carriers as required, to leave access to the Subscriber's premises at all reasonable times for purposes of Service installation, Termination, inspection and repair. Customer shall be solely responsible for any damage to or loss of Company equipment while on the premises of Subscriber, unless such damage is caused by the negligence or willful misconduct of the Company, its employees, subcontractors or agents. 2.9 Non-routine maintenance and installation At the Customer's request, the Company will perform installation or maintenance on weekends or times other than during normal business hours; provided, however, customer may be assessed reasonable, additional charges based on the Company's actually incurred labor, material or other costs for such non-routine installation or maintenance. Said non- routine maintenance and installation will be subject to availability to Company by contract providers. Effective By: Joseph O'Hara, Chief Financial Officer 5445l*,gacy Dr., Suite 180 Plano, TX 75024 Issued: Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 18 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 2 - RULES AND REGULATIONS (CONT'D) 2.10 Interruption The Company, without incurring any liability whatsoever, may make Scheduled Interruption at any time (i) to ensure compliance by the Customer or Subscriber with Regulations (including without limitation the provisions of this Tariff), (ii) to ensure proper installation and operation of the Customer's and the Company's equipment and facilities, (iii) to prevent fraudulent use of or access to the Services, or (iv) to perform any other maintenance, testing or inspection reasonably required for the provision of Services hereunder. 2.ll Service commencement and acceptance Billing for Services will commence as of the Service Commencement date. The Company shall notify the Customer when Services ordered pursuant to an accepted Service Order are ready for use. Customer may refuse to accept such Services only if such Services fail to substantially comply with the specifications (if any) therefore set forth in the Service Order or in this Tariff. 2.72 Minimum Service Period The Minimum Service Period ("MSP") will be for the term specified in the applicable Service Order, which term must be no less than thirty (30) days. Except as otherwise provided in the Service Order, (i) this MSP will automatically renew for subsequent terms of equal duration, and (ii) either the Company or the Customer may elect not to renew any MSP by written notice to the other no later than thirty (30) days prior to the expiration date of said MSP. Effective: By: Joseph O'Hara, Chief Financial Officer 5445l*,gacy Dr., Suite 180 Plano, TX 75024 Issued: Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 19 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 2 - RULES AND REGULATIONS (CONT'D) 2.13 Service Order Cancellation Customers who cancel a Service Order prior to Service installation (including without limitation cancellation of special construction or Services provided on an individual case basis will incur a charge equal to the greater of (i) the non-recurring charges for the MSP, or (ii) the company's reasonably incurred, actual expenses associated with such cancellation.. 2.14 Billing and Payments 2.14.1Except as otherwise limited by Regulation, Customer shall be responsible for payment of all charges, whether authorized or not, for any and all use of or access to Services provided to Subscribers, including without limitation any unauthorized, unlawful or fraudulent use or access. 2.74.2 All amounts stated in each monthly invoice are due and payable immediately upon Customer's receipt thereof. 2.14.3 Except as otherwise provided in this Tariff, charges for Services will be billed to Customer on a monthly (30 day) basis. l,ocal service charges, including installation charges, are billed in advance. Certain toll charges and NRCs are billed in arrears. 2.14.4 Charges for telecommunications Service will be billed to Customer on a monthly (30 days) basis, in advance, 20 days before the due date for the following month's service. Customer's Service will be discontinued if the amount stated on the monthly invoice is not paid in full by 5:00 p.m. on the 10th day of the month following the due date. Customers may pay their monthly bills with a casher's check, money order, cash, money gram, credit card or ACH payment directly to the Company or at an authorized agent of the Company. Effective By: Joseph O'Hara, Chief Financial Officer 5445le,gacy Dr., Suite 180 Plano, TX 75024 Issued: Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 20 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 2 - RULES AND REGULATIONS (CONT'D) 2.t4 Billing and Payments (Cont'd) 2.14.5 Except as otherwise provided in this Tariff, the Company, at its sole Option, may Terminate Services in the event Customer fails to pay any invoice within thirty (30) calendar days after the due date stated thereon, subject to ten (L0) business days prior written notice and at least twenty-four (24) hours notice as well as to any other applicable Commission Regulations provided. Termination of Services by the Customer or the Company for any reason whatsoever will not relieve Customer of its payment obligations for all Service charges incurred by Customer through the date of Termination. Any invoice for Services not disputed in writing by Customer within ten (10) days after receipt thereof is to be deemed conclusively correct and binding upon the Customer; provided, however, Customer will have the right to Obtain Commission investigation of any disputed invoice before Service is disconnected in accordance with Regulation. 2.15 Late Payment If the customer's invoice is not paid in full by 5:00 p.m. on the 10th day of the month following the due date the customers account will be charged a $20.00 late payment fee. 2.16 Deposits The Company does not require deposit to secure service Issued:Effective By: Joseph O'Hara, Chief Financial Officer 5445L-e,gacy Dr., Suite 180 Plano, TX 75024 Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 21 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 2 - RULES AND REGULATIONS (CONT'D) 2.L7 Advance Payments 2.t7.L Recurring Advance Payments The Company will not require any Customer to make an advance payment. 2.17.2 Non-Recurring Advance Payments The Company will not require any Customer to make an advance payment. 2.18 Credit Limit The Company may, at any time, set a Credit Limit for any Customer's or Subscribers' consumption of Services for any monthly period if determination has been made that there is a need for a Credit Limit to be established. Customers will be notified in writing of a need for credit limit. Such a Limit will be based on average monthly usage for a total of two months. Charges for local access to 911 services are not included in amounts established for Credit Limit purposes. The determination of need of a Credit Limit is based on A Customer who in the last twelve (12) months has had service disconnected either from The Company or from another utility; If a Customer exceeds an agreed upon a usage amount for a period of two (2) months. 2.19 Taxes The Customer is responsible for payment of any and all state taxes or surcharges, including without limitation franchise fees, excise taxes, sales taxes, or municipal utilities taxes. All such taxes and surcharges will be billed by the Company as separate line items on Customer's invoice and are not included in any rates set forth in this Tariff. Effective: By: Joseph O'Hara, Chief Financial Officer 5445 Lngacy Dr., Suite 180 Plano, TX 75024 A. B. Issued: Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 22 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 2 . RULES AND REGULATTONS (CONT'D) 2.20 Discontinuation 2.20.1 By Company Notwithstanding any other provision of this Tariff, the Company may at its sole option and discretion Terminate Service without incurring any liability therefore whatsoever, subject to (i) no less than five (5) business days prior written notice or such other notice period required by Regulation, and (ii) any applicable Regulations, for any of the following reasons: By order of a Governmental Authority; In the event of any unlawful, unauthorized or fraudulent use of or access to the Services, including without limitation violation of the provisions of this Tariff, a Service Order, or of any other Regulations, by the Customer, by any Subscriber, or by any other person; Customer's use of Services in excess of its Credit Limit (if any) or its failure to make an advance payment (if so required) for Services provided hereunder; or Customer's provision of false or misleading information in its Service Order or in any other document delivered by Customer to the Company. 2.20.2 By Customer The Customer may Terminate Service upon thirty (30) days prior verbal notice, provided however, that Customer, upon Termination of Services prior to the end of the MSP for any reason whatsoever, will be charged the full amount for all nonrecurring Charges applicable to the remainder of said MSP. A B C D Issued:Effective: By: Joseph O'Hara, Chief Financial Officer 5445 I.e,gacy Dr., Suite L80 Plano, TX 75024 Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 23 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 2 - RULES AND REGULATIONS (CONT'D) 2.2L Restoration of Services The Company shall restore any Terminated Service in accordance with Commission Regulation, including but not limited to charging the Customer a reconnection fee as set forth in Section 4.2. 2.22 Limitation of Liability 2.22.1 Except as caused by its willful misconduct or negligence, the Company's liability with respect to any action, claim, judgment, damages, demand, liability or expense, (including without limitation reasonable attorney's fees) (i) brought or incurred by Customer, by any Subscriber, or by any other party in connection with the installation, provision, preemption, termination, maintenance, repair or restoration of Service (including without limitation 9lL Service and Directory Listing Service) or (ii) arising from any Performance Failure, will in no event exceed an amount equal to the Service charges incurred by Customer for the month during which the Service was affected. Such amount will be in addition to any amounts that may otherwise be due Customer as Credits or Credit Allowances pursuant to the provisions of Section 2.26 hereof. 2.22.2 To the extent permitted by any applicable Regulation, the Company's liability for negligence will also be limited to the amounts described in Section 2.22.1Hereof. 2.22.3 To the extent permitted by any applicable Regulation, the Company's liability for gross negligence will also be limited to the amounts described in Section 2.22.1 hereof. Effective: By: Joseph O'Hara, Chief Financial Officer 5445 Lngacy Dr., Suite 180 Plano, TX 75024 Issued: Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 24 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 2 - RULES AND REGULATIONS (CONT'D) 2.22 Limitation of Liability (Cont'd) 2.22.4 In no event will the Company be liable for loss of profits (even if the Company has been advised of the possibility of such loss) or for any indirect, incidental, special, consequential, exemplary or punitive damages whatsoever arising, directly or indirectly, from or in connection with the provision of Services (including 9LL Service and Directory Listing Service) hereunder. 2.22.5 Except as caused by its willful misconduct or negligence, the Company will not be liable for defacement of or damages to Subscribers' premises or for any personal injury or death arising, directly or indirectly, from the furnishing of Services (including 911 Service and Directory Listing Service), including without limitation the installation or removal of any facilities, equipment or wiring associated therewith. Customer is solely responsible for connecting any and all apparatus, equipment and associated wiring on Subscribers' premises to the Services, and no other Carrier or third party engaged in such activity is to be deemed to be an agent or employee of the Company. 2.22.6 Any action or claim against the Company arising from any of its alleged acts or omissions in connection with this Tariff will be deemed waived if not brought or made in writing within-sixty (60) days from the date that the alleged act or omission occurred. 2.22.7 The included tariff language does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court's responsibility to adjudicate negligence and consequential damage claims. [t is also the court's responsibility to determine the validity of the exculpatory clause. Effective: By: Joseph O'Hara, Chief Financial Officer 5445 Lngacy Dr., Suite 180 Plano, TX 75024 Issued Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 25 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 2 - RULES AND REGULATIONS (CONT'D) 2.23 Disclaimer The Company will have no liability whatsoever to Customer, its employees, agents, subcontractors, or assignees, or to any other person for (i) damages arising out of any Underlying Carriers'or Other Providers'Performance Failure, (ii) any act or omission of any third party furnishing equipment, facilities or service to any Subscriber in connection with this Tariff or with the Services, or (iii) any other act or omission of any Other Provider, Subscriber or third party related to the use or provision of Services hereunder. THE COMPANY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE FOR OR IN CONNECTION WITH THE USE OR PROVISION OF SERVICES PROVIDED HEREUNDER. Effective By: Joseph O'Hara, Chief Financial Officer 5445I-egacy Dr., Suite 180 Plano, TX 75024 Issued: Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page26 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 2 - RULES AND REGULATIONS (CONT'D) 2.24 Indemnification Subject to the limitations of liability set forth in Section 2.22 hereof, the Company and the Customer shall defend, indemnify, and hold each other harmless from and against any, and all actions, claims, judgments, damages, demands, liabilities, and expenses, including without limitation reasonable attorney's fees, resulting from Injury to or death of any person (including Injury to or death of their employees) or from the loss of or damage to tangible real or tangible personal property or to the environment, to the extent that such Injury, death, loss or damage was proximately caused by any negligent act or omission on the part of the party from whom indemnity is sought, its agents, employees, subcontractors or assignees, in connection with use of the Services. The indemnifying party under this Section2.24 shall defend the other at the other's request against any such action, liability, claim or demand. The party seeking indemnification under this Section 2.24 must notify the other promptly of written claims or demands for which the indemnifying party is responsible hereunder. The Company and the Customer, as the case may be, shall cooperate fully with the other in the course of such indemnification, and the indemnifying party shall control such defense and the right to litigate, settle, appeal (provided it pays the cost of any required appeal bond), compromise or otherwise deal with any such claim or resulting judgment, provided that such settlement, compromise or other resolution of said claim does not result in any liability to the indemnified party. 2.24.1 The included tariff language does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court's responsibility to adjudicate negligence and consequential damage claims. It is also the court's responsibility to determine the validity of the exculpatory clause. Effective: By: Joseph O'Hara, Chief Financial Officer 5445l*gacy Dr., Suite 180 Plano, TX 75024 Issued: Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 27 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 2 - RULES AND REGULATIONS (CONT'D) 2.25 Indemnification by Customer Customer shall defend, indemnify and hold the Company (together with its officers, directors, employees, and agents) harmless from any and all actions, claims, judgments, damages, demands, liabilities, and expenses, including without limitation reasonable attorney's fees, arising from or in connection with: 2.25.1 Libel or slander resulting from Subscriber's use of the Services; 2.25.2 Any loss, damage, or destruction of any property or any personal injury (including death) not due to the Company's negligence or willful misconduct and caused, directly or indirectly, from the installation, operation, or other use (or failure to use) of the Services or any Company supplied facilities (i) in combination with the services or equipment supplied by the Subscriber or any third party, or (ii) in an explosive or otherwise hazardous environment; 2.25.3 Infringement of any patent, copyright, trademark, trade name, service mark or Trade secret arising from: (D the transmission of any material transmitted (a) By any Subscriber of (b) bV any other person using the Services provided to any Subscriber, Subscriber location or Authorization Code; or (iD from the combination Subscriber's use of Services with CPE or with other Subscriber provided facilities Or services; and 2.25.4 Except as otherwise provided by applicable Regulation, ony unauthorized, unlawful, or fraudulent use of or access to the Services provided to Subscribers. Effective: By: Joseph O'Hara, Chief Financial Officer 5445l-e,gacy Dr., Suite 180 Plano, TX 75024 Issued: Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 28 LOCAL EXCHANGE TELECOMMUNTCATIONS SERVICES SECTION 2 - RULES AND REGULATIONS (CONT'D) 2.26 Credits and Credit Allowances for Interruptions in Service and/or Service Outages 2.26.7 The Company will maintain appropriate methods in order to offer service under safe and adequate conditions to minimize service interruptions and service outages. 2.26.2 A Customer will be eligible for credit(s) to the fixed charges, if any, for interruptions, which last twenty-four (24) hours or more per month; and for Service Outages or the ratio of the hour(s) for which the outage remains. Credits are calculated by multiplying the monthly recurring rate (if any) for the affected Service by the ratio that the number of hours the Interruption bears to 720 hours. For the purpose of this computation, each month is deemed to leave 720 hours. A.Commitments to customers for repair service shall be in accordance with IDAPA 31.41.01.503. Every attempt will be made to fulfill repair commitments to Customers. Customers shall be notified of unavoidable delays and/or changes in appointments or commitments in a timely manner. Failure on the part of The Company shall not relieve the Company of obligations to provide credit(s) to a Customers bill. The Company will not be obligated to apply credit(s) if The Company makes a commitment or appointment to resolve trouble reports and the Customer fails to keep the original arranged commitment or appointment. B.If a Customer causes the Customers own interruption or service outage or does not make reasonable effort to arrange for the appropriate resolution with the Company, or if the Company determines the interruption or service outage is attributable to the Customer's own equipment and or actions, the Company shall not be required to provide the Customer with any credit(s) described in preceding paragraphs of this tariff section and contained herein. C.The Company shall comply with all trouble report Compliance Standards as outlined in IDAPA 31.41.01.503.01 and 31.41.01.503.02 and all notification requirements outlined in IDAPA 31.41.0L.502.0L Issued Effective: By: Joseph O'Hara, Chief Financial Officer 5445l-egacy Dr., Suite 180 Plano, TX 75024 Magna5 LLC Idaho P.UC. Tariff No. L Original Page 29 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 2 - RULES AND REGULATIONS (CONT'D) 2.27 l-ocal Calling Area The Company will provide Services from all exchanges of its Underlying Carrier, in conformance with the Company's existing local exchange boundary maps as approved by the Commission. 2.28 Access to Telephone Relay Service Where required by the Commission, the Company will participate in telephone relay services for handicapped or hearing impaired Customers, and will comply with all regulations and requirement related thereto. 2.29 Compliance The Company and Customer shall (and Customer shall cause Subscriber to) comply with all Regulations. 2.30 Force Majeure The Company is excused from any performance failure due to causes beyond its reasonable control, including but not limited to acts of God, fire, floods, other catastrophes, insurrections, national emergencies, wars, strikes, work stoppages or other labor disputes, unavailability of rights-of-way, disconnection or unavailability (through no fault of the Company) of any Underling Carriers' facilities or services, or any Regulation or other directive, action or request of any Governmental Authority. Effective By: Joseph O'Hara, Chief Financial Officer 5445l-ngacy Dr., Suite 180 Plano, TX 75024 Issued: Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 30 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES AND REGULATI N ,D 2.3L Full Force and Effect Should any provision or portion of this Tariff be held by a court or administrative agency of competent jurisdiction to be illegal, invalid, or unenforceable, the remaining provisions of this Tariff will remain in full force and effect. 2.32 Cooperation Customer shall cooperate with the Company to the extent necessary for the Company to discharge its obligations hereunder and as reasonably requested by the Company. 2.33 Governing Law This Tariff is to be governed by and construed in accordance with the rules and orders of the Commission and the laws of Idaho. Effective By: Joseph O'Hara, Chief Financial Officer 5445[-ngacy Dr., Suite 180 Plano, TX 75024 Issued Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 31 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 2 - RULES AND REGULATIONS (CONT'D) 2.34 Assignment 2.34.1 By Customer The Customer may not transfer or assign its rights or obligations associated with any Service Order without the Company's prior written consent. The Company will permit a Customer to transfer its Service to another party only upon payment of all Charges due through the date of transfer. Such a transfer will be treated as a discontinuation, followed by an installation of new Services, subject to any applicable installation or other non-recurring Charges. 2.34.2 By Company The Company may, in accordance with Regulations, assign its rights or delegate its obligations under this Tariff to any affiliate or successor in interest. Issued Effective: By: Joseph O'Hara, Chief Financial Officer 5445l*gacy Dr., Suite 180 Plano, TX 75024 Magna5 LLC Idaho P.UC. Tariff No. L Original Page32 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES 2.35 SpecialConstruction At its option, the Company may provide Customers, upon request, special construction of facilities or Services on an individual case basis ("ICB") at rates other than as set forth herein. Special construction of ICB is construction undertaken. 2.35.1 Where facilities are not presently available, and there is no other provision hereunder for the facilities to be constructed; 2.35.2 Where facilities other than those which the Company provides are requested by the Customer; 2.35.3 Where facilities are requested by the Customer over a route other than that which the Company serves; 2.35.4 When Services are requested in a quantity greater than that which the Company would normally provide to a Customer; 2.35.5 Where Services are requested by a Customer on an expedited basis; or 2.35.6 Where Services or facilities are requested on a temporary basis until such Services or permanent facilities are available. The Charges for special construction or ICB (i) are subject to individual negotiation between the Company and the Customer, (ii) will be based upon the Company's actually incurred labor, material and other costs, and (iii) may include without limitation recurring, nonrecurring, and early termination Charges. Issued:Effective By: Joseph O'Hara, Chief Financial Officer 5445[*gacy Dr., Suite 180 Plano, TX 75024 SECTION 2 - RULES AND REGULATIONS (CONT'D) Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 33 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 2 - RULES AND REGULATIONS (CONT'D) Customers may contact the Company's representatives 24 hours a day, 7 days a week at 866-240-7912 or by writing the Company at 5445 l-egacy Dr., Suite 180, Plano, TX 75024. Any objection to billed charges should be reported within thirty (30) days of the date of the invoice to the Company. Adjustments to Customers' bills shall be made to the extent that records are available and/or circumstances exist which reasonably indicate that such charges are not in accordance with approved rates or that an adjustment may otherwise be appropriate. A Customer who is unable to resolve a billing dispute with the Company may request that the Commission intervene in the billing dispute. Customers may contact the Commission at the following address: The Idaho Public Utilities Commission 472 W est Washington Street Boise, ID 83702 Toll Free 7-800-377 -1363 Issued:Effective: By: Joseph O'Hara, Chief Financial Officer 5445I*gacy Dr., Suite 180 Plano, TX 75024 2.36 Customer Complaints and/or Billing Disputes Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 34 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 3 - DESCRIPTION OF SERVICE 3.1 [,ocal Exchange Service Basic local exchange services are provided by the Company through resale of local exchange access and local exchange services provided by an Underlying Carrier. The Company's Services consist of (i) Residential Telecommunications Service, (ii) Business Telecommunications Service, (iii) Optional Features, (iv) access to Directory Listing Services, and (v) access to 911 services. 3.1.1 Switched local Service Switched l,ocal Service is an intrastate, telecommunications service which permits Customers to establish communications between two locations within one local exchange. Switched l.ocal Service interfaces with the local central office equipment. Switched [-ocal Service provides a Customer with a single, voice-grade communications Channel, including a telephone number and a Directory Listing. The Company's Service permits a Customer to: (i) place calls within the lncal Calling Area; (ii) access 911 Service if available in the Customer's l.ocal Calling area; (iii) originate calls to direct dial (1+) or (0+) toll services. The Company's Service does not permit a Customer to originate calls to caller paid information services (i.e., 900, 976, andTll). The Company will charge a Customer applicable Non-Recurring Charges, monthly Recurring Charges, and Usage Charges as specified in Section 4. Issued:Effective: By: Joseph O'Hara, Chief Financial Officer 5445 Legacy Dr., Suite 180 Plano, TX 75024 Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 35 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 3 - DESCRIPTION OF SERVICE 3.1 l.ocal Exchange Service (Cont'd) 3.1.2 Dedicated I-ocal Service Dedicated [-ocal Service is an intrastate, telecommunications service which permits Customers to establish communications between two locations within one local exchange. Dedicated l,ocal Service interfaces with the local central office equipment. Dedicated [.ocal Service can be provisioned to provide a Customer with a multiple, voice-grade communications Channels, including telephone numbers and a Directory Listings. The Company's Service permits a Customer to: (i) place calls within the l.ocal Calling Area; (ii) access 911 Service if available in the Customer's l,ocal Calling area; (iii) originate calls to direct dial (1+) or (O+) toll services. The Company's Service does not permit a Customer to originate calls to caller paid information services (i.e., 900,976, and 711). The Company will charge a Customer applicable Non-Recurring Charges, monthly Recurring Charges, and Usage Charges as specified in Section 4. Dedicated Local Service can be provided via Digital Subscriber lrvel 1 (DS1), Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI), Digital Subscriber lrvel 3 (DS3), Optical Carrier [rvel 3 (OC3), Optical Carrier [rvel 12 (OC72), and Optical Carrier lrvel 48 (OC48). Issued:Effective: By: Joseph O'Hara, Chief Financial Officer 5445le,gacy Dr., Suite 180 Plano, TX 75024 Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 36 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 3 - DESCRIPTION OF SERVICE 3.1 Local Exchange Service (Cont'd) 3.1.3 t-ocal Integrated Services Digital Network (ISDN) Primar), Rate Interface (PRI) The ISDN PRI Port provides a DS1 level electrical interface to the local switch for the provision of 24 DSO 64 Kbps channels. The base configuration consists of 23 64 Kbps B channels for end user voice and/or data traffic and one 64 D channel for out of band signaling control of the B channels. The Primary Rate ISDN Port provides access to the functions and capabilities of the local switch data functions. The full complement of channels will always be present at the physical network interface. All channels can simultaneously support independent applications. B channels are capable of supporting Voice and Circuit Switched Data. The D channel controls all B channels Voice and Circuit Switched Data. Long distance usage generated from a l.ocal ISDN PRI will be considered switched. Issued:Effective: By: Joseph O'Hara, Chief Financial Officer 54451-ngacy Dr., Suite 180 Plano, TX 75024 Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 37 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES 3.t [,ocal Exchange Service (Cont'd) 3.1.4 [rased Line Service The Company offers and leased line services capable of transmitting voice and data. The Customer's total use of the Company's service is charged at the applicable rates set forth herein, in addition to any monthly service charges. None of the service offerings are time-of-day sensitive. For leased line telecommunications services, the Company offers rates on a "month to month" basis, and on a term agreement contract basis. Rates are based on a number of factors, including mileage and Customer commitment to a volume of service for a fixed term of months. Irased Line Services are available from the Company, where technically and economically feasible. A leased line is a private, dedicated point-to-point connection between a Company POP and another point on the Company's network specified by the Customer. lrased Line service is provided to Customers with transmission speeds of either DS1 (1.544 Mbps), DS3 (44.736 Mbps), OC3 (155.52 Mbps), OClz(622.08 Mbps) and OC48 (2,488.32 Mbps). Issued:Effective: By: Joseph O'Hara, Chief Financial Officer 5445l-ngacy Dr., Suite 180 Plano, TX 75024 Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 38 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 3 - DESCRIPTION OF SERVICE (CONT'D) 3.1 l,ocal Exchange Service (Cont'd) 3.1.5 Unlimited Domestic [ong Distance Selected Residential Plans may include unlimited domestic long distance. Unlimited long distance includes voice calls by residential customers to all fifty states. Data, business calls and internet access calls are not included. Residential use is considered to be 2000 minutes or less per month. Any residential customer on this plan that uses more than 2000 minutes per month for more than one consecutive month will have their service suspended. 3.1.6 Standard Features Each Customer is provided with only local exchange service unless subscribing to a plan that includes long distance as described herein below. 3.1.7 Optional Features Customers may select from the following optional features: (i) Anonymous Call Reject, (ii) Call Block, (iii) Call Forwarding, (iv) Call Return; (v) Call Trace; (vi) Call Waiting; (vii) Caller ID (viii) Speed Dial; (ix) Three Way Calling; ( x) Unpublished Number; and (xi) Voice Mail. Issued:Effective: By: Joseph O'Hara, Chief Financial Officer 54451-e,gacy Dr., Suite L80 Plano, TX 75024 Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 39 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES -D 3.L [,ocal Exchange Services (Cont'd) 3.1.8 Optional Feature Descriptions Anonymous Call Reject This service allows customers to automatically stop certain calls from ringing their phone. These calls are restricted calls or those that would be reflected as "Private" on the customer's caller id. This option is only available when purchasing a service bundle. Call Block The Subscriber may block incoming telephone calls from unwanted calls by dialing a two digit code. Call Forwarding The Subscriber may direct incoming calls to the Customer's telephone number to be routed to a Subscriber-defined telephone number. Call Return The Subscriber may return the last call to the Customer's telephone number by dialing a one or two-digit code. Call Trace This service permits the tracing of the last call received and holds the information for an authorized law enforcement agency. Issued:Effective By: Joseph O'Hara, Chief Financial Officer 5445\-e,gacy Dr., Suite 180 Plano, TX 75024 Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 40 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES 3.1 SECTION 3 - DESCRIPTION OF SERVICE (CONT'D) [.ocal Exchange Services (Cont'd) 3.1.8 Optional Feature Descriptions (Cont'd) Call Waiting A tone signals the Subscriber to indicate that another call is waiting. The Subscriber can answer the second call by flashing the switchook or by hanging up the phone. Caller ID The Subscriber may view on a display unit the telephone number and name of incoming telephone calls. Soeed Dial The Subscriber may call pre-selected, pre-programmed telephone numbers by dialing a one or two-digit code. This option is only available when purchasing a service bundle. Three Way Calling The Subscriber may sequentially call up to two other Customers' telephone numbers and add the calls together making a three way call. Effective: By: Joseph O'Hara, Chief Financial Officer 5445l-egacy Dr., Suite 180 Plano, TX 75024 Issued: Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 4I LOCAL EXCHANGE TELECOMMUNICATTONS SERVICES 3.t SECTION 3 - DESCRIPTION OF SERVICE (CONT'D) [,ocal Exchange Services (Cont'd) 3.1.8 Optional Feature Descriptions (Cont'd) Unpublished Number The Customer may refuse a listing of its name, street address, and telephone number in the telephone directory published by the dominant exchange service provider in the customer's exchange area. Voice Mail The Subscriber will have a private voice mail messaging system which will allow them to create a personal greeting, play messages and save or delete messages. Issued:Effective By: Joseph O'Hara, Chief Financial Officer 5445[*gacy Dr., Suite 180 Plano, TX 75024 Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 42 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTTON 3 - DESCRIPTION OF SERVICE (CONT',D) 3.2 Directory Listing Service 3.2.1 The Company will provide Customer a single directory listing consisting of the Customer's name, Customer's street address, and Customer's telephone number which is designated as the Customer's main billing number, in the telephone directory published by the dominant exchange service provider in the Customer's exchange area. 3.2.2 The Company may limit the length of any listing in the directory by the use of abbreviations when in its sole discretion, the clearness of the listing or the identification of the Customer is not impaired thereby. 3.2.3 The Company may, in its sole discretion, refuse a listing (i) that does not constitute Customer's legally authorized or adopted name, (ii) that contains obscenities in the name, (iii) that is likely to mislead or deceive calling persons as to the identify of the listed party, (iv) that is a contrived name used for advertising purposes or used to secure a preferential position in the directory, or (v) that is more elaborate than reasonably necessary to identify the listed party. The company will notify the Customer prior to withdrawing any listing which is found to be in violation of this subpart. 3.2.4 In order for listings to appear in a directory, a Customer must furnish the listing to the Company in time to meet the directory publishing schedule. Effective: By: Joseph O'Hara, Chief Financial Officer 5445[*gacy Dr., Suite 180 Plano, TX 75024 Issued Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 43 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTTON 3 - DESCRTPTTON OF SERVICE (CONT',D) 3.3 911 Emergency Service 3.3.1 91.I Service permits Customers to reach appropriate emergency services including police, fire and medical services. 3.3.2 The Company undertakes no responsibility to inspect or to monitor 9LL Service facilities to discover errors, defects, or malfunctions in 911 Service. J.J.J Upon the Company's transmittal of a Customer's 9l I Service record, including The Customer's name, address and telephone number, to the appropriate Public Safety Agency, such agency is solely responsible for the accuracy of the Customer's Street name, address, telephone number, appropriate police, fire, ambulance or other agencies' jurisdiction over such address, as well as any and all changes as they occur in the establishment of new streets, the closing or abandonment of existing streets, the modification of municipal or county boundaries, the incorporation of new cities or any other similar matter that may affect the routing of 911 service calls to the proper Public Safety Answering Point. 3.3.4 By dialing 911, the 911 Service calling party waives all privacy rights afforded by non-listed and non-published Service to the extent that the Customer's telephone number, name, and address associated with the originating station location are furnished to the Public Safety Answering Point. Effective: By: Joseph O'Hara, Chief Financial Officer 5445\-e,gacy Dr., Suite 180 Plano, TX 75024 Issued: Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 44 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 4 - RATES 4.1, Return Check Charge The policy of the Company will be to accept checks on a discretionary basis with a return check charge of twenty dollars. 4.2 Reconnection/ActivationFee A charge of $50.00, or the applicable statutory charge for reconnection of Service (if any), whichever is greater, will apply whenever a Subscriber requests to be reconnected to the Services after the Company has terminated the Services to Subscriber for any reason allowed by this Tariff. 4.3 Promotions The company may from time to time engage in special promotional offerings limited to certain dates, times or locations designed to attract new subscribers or increase subscriber usage. The company will not have special promotional offerings for more than 90 days in any 12 month period. The Company will file Promotional material, including rates, terms, conditions and duration schedules with the Commission for its information. Effective By: Joseph O'Hara, Chief Financial Officer 5445 Legacy Dr., Suite 180 Plano, TX 75024 Issued: Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 45 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 4 - RATES (CONT',D) 4.4 Miscellaneous Charges When charges are waived by Underlying Carrier due to promotions, the Company will also waive the charges. This would include but not limited to Line Connection charges, Line Change Charges, Secondary Charges, etc.. However when there are any charges applicable and due the Underlying Carrier, the Company will pass them on to the end user at the tariff price of the Underlying Carrier. The installation charges may be paid either in full with application or half at application and the other half billed on the first invoice. This would be extended to new customers and would not apply to reapplication of customers who have previously been disconnected for non-payment of a bill(s). 4.5 Customized Service Packages and Competitive Discounts From time-to-time, based on competitive situations, the Company will offer special discount structures or promotional offerings to retain existing customers and/or develop new customers. Customized service packages and competitive pricing packages may also be furnished at negotiated rates on a case-by-case basis, in response to requests by Customers to the Company for proposals or for competitive bids. Service offered under this Tariff provision will be provided to Customers pursuant to contract. Unless otherwise specified, the regulations for such arrangements are in addition to the applicable regulations and prices in other sections of this Tariff. Specialized rates or charges will be made available to similarly situated Customers on a non-discriminatory basis Effective: By: Joseph O'Hara, Chief Financial Officer 5445[-ngacy Dr., Suite 180 Plano, TX 75024 Issued: Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 46 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES SECTION 4 - RATES (CONT'D) 4.6 Business Local Exchange Services 4.6.7 Non-recurring Charges Processing/Application Fee Activation Fee/Restoral Fee 4.6.2 Recurring Charges Business Basic Service Call Restriction Directory Listing 911- Service Hearing Impaired Service Access Charge Area Calling (where available) $s0.00 $50.00 $99.99 Included Included Included Included Included $2s.00 Issued: By: Joseph O'Hara, Chief Financial Officer 5445l*gacy Dr., Suite 180 Plano, TX 75024 Effective: Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 47 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES 4.6 Business [-ocal Exchange Services 4.6.3 Business Packages Package A Each additional line Unlimited local calling 100 minutes of LD Package B Each additional line Unlimited local calling 100 minutes of LD Caller ID Call Waiting Three-Way Calling Package C Each additional line Unlimited local calling Unlimited long distance Caller ID Call Waiting Three-Way Calling SECTION 4 _ RATES (CONT'D) Monthly $95.99 $es.99 $99.9e $ee.99 $119.99 $119.99 lssued:Effective: By: Joseph O'Hara, Chief Financial Officer 5445[-ngacy Dr., Suite 180 Plano, TX 75024 Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 48 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES 4.6 SECTION 4 - RATES (CONT',D) Business l.ocal Exchange Services (Cont'd) 4.6.3 Business Packages (Cont'd) Monthly Package D Each additional line Unlimited local calling Unlimited long distance Caller ID Call Waiting Three-Way Calling Call Return Call Block Call Forwarding Variable Call Forwarding Don't Answer-Basic Call Forwarding Busy Line-Basic $t29.99 $t29.99 Issued:Effective: By: Joseph O'Hara, Chief Financial Officer 5445l-egacy Dr., Suite 180 Plano, TX 15024 Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 49 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES 4- 4.7 Additional Non-recurringCharges Add/Chang e lD elete Features Caller ID Setup Fee Change Name Change Telephone Number Non-Productive Trip Charge Move - Order 4.8 Individual Feature Recurring Charges Call Block Call Forwarding Call Return Call Trace Call Waiting Caller ID Speed Dial Three-Way Unpublished Number Voice Mail l.ong-Distance 100 Minutes Long-Dista nce 200 Minutes [,ong-Distance 500 Minutes 4.9 Directory Assistance "I -411 " local directory assistance " 1 -XXX-5 55 -1212" directory assistance $30.00 $20.00 $30.00 $s0.00 $200.00 $150.00 $9.9e $9.99 $9.9e $18.99 $e.e9 $L2.99 $8.ee $9.99 $e.ee $t2.99 $9.ee $14.9e $29.99 $t.29 per call $0.99 per call Issued:Effective: By: Joseph O'Hara, Chief Financial Officer 5445l-egacy Dr., Suite 180 Plano, TX 75024 Magna5 LLC Idaho P.UC. Tariff No. 1 Original Page 50 LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES -RA CONT'D 4.10 Dedicate Service - Nonrecurring Installation Charges Transmission Speed Term of Contract in Months t2 Note: The foregoing rates represent a onetime installation charge associated with the Service. 4.ll Dedicated Service - Base Rates for Recurring Charges DS1 PRI Transmission Speed DS1 $1,000.00 $1,000.00 Duration of Contract (in months) 12 $0.1210 Note: The foregoing monthly rates are per DSO mile, based on V&H coordinates; additional POP to POP charges and/or local access charges may apply. Contracts over 12 months will be priced ICB Issued:Effective By: Joseph O'Hara, Chief Financial Officer 5445[*,gacy Dr., Suite 180 Plano, TX 75024 Magna5 LLC Idaho P.UC. Tariff No. L Original Page 5L LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES 4.2.6 SECTION 4 - RATES (CONT',D) Dedicated Service - Volume Discount Percentages by Contract Term Volume Term of Contract in Months 12 $100,000.00 370 $200,000.00 570 $500,000.00 7% Note: All Volume Discounts are applied when the End User reaches the specified level. Volume amounts over the next lower increment will be rounded down to that lower increment. Volume discounts are based on the gross monthly cost of service and are applied to the base rate per circuit, per month. Issued:Effective By: Joseph O'Hara, Chief Financial Officer 5445l*gacy Dr., Suite 180 Plano, TX 75024 EXHIBIT F Proposed Price List for Interexchange Services Magna5 LLC Idaho Price List No. 1 TNTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page 1 INTEREXCHANGE SERVICES PRICE LIST OF MAGNAs LLC This Price List is on file with the Idaho Public Utilities Commission and copies may be inspected, during normal business hours, at Magna5 LLC,5445l-egacy Dr., Suite 180, Plano, TX 75024. Customers may also call us toll free at 866-240-7912. Effective By: Joseph O'Hara 5445[-e,gacy Dr., Suite 180 Plano, TX 75024 Issued: Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page 2 CHECK SHEET Pages inclusive of this Price List are effective as of the date shown at the bottom of each respective page(s). Original and revised pages as named below comprise all changes from the original Price List and are currently in effect as of the date on the bottom of this page. PAGE Revision PAGE Revision PAGE Revision PAGE Revision 1 2 4 5 6 1 8 9 10 11 12 13 t4 15 t6 I7 18 19 20 2t 22 23 24 25 26 27 28 29 Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original 30 31 Original Original x Indicates new page revision with this issue Issued:Effective: By: Joseph O'Hara 5445l*gacy Dr., Suite L80 Plano, TX 75024 Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page 3 TABLE OF CONTENTS TITLE PAGE CHECK SHEET TABLE OF CONTENTS...... SYMBOI.S PRICE LIST FORMAT SECTION 1. - TECHNICAL TERMS AND ABBREVIATIONS . SECTION 2 - RULES AND REGULATIONS SECTION 3 - DESCRIPTION OF SERVICE.... SECTION 4 - RATES.... SECTION 5 - SPECIALIZED SERVICE ARRANGEMENTS...... .1 2 ......23 .28 a.J .4 .5 .6 .7 Effective By: Joseph O'Hara 5445[-ngacy Dr., Suite 180 Plano, TX 75024 Issued: Magna5 LLC Idaho Price List No. 1 Original Page 4 INTEREXCHANGE TELECOMMUNICATIONS SERVICES SYMBOI-S Whenever Price List sheets are revised, changes will be identified by the following symbols: (C) To signify changed regulation. (D) To signify deleted or discontinued rate, regulation or condition. (D To signify a change resulting, in an increase to a customer's bill. (M) To signify material moved from or to another part of Price List with no change in text, rate, rule or condition. (N) To signify new rate, regulation, condition or sheet. (R) To signify a change resulting in a reduction to a customer's bill. (T) To signify change in text but no change in rate, rule or condition. By: Joseph O'Hara 5445l*gacy Dr., Suite 180 Plano, TX 75024 Issued Effective: Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page 5 A. B. C. D. PRICE LIST FORMAT SHEET Page Numbering. Page numbers appear in the upper-right corner of the page. Pages are numbered sequentially. However, new pages are occasionally added to the Price List. When a new page is added, the page appears as a decimal. For example, a new page added between pages 24 and 25 would be 24. l. Page Revision Numbers. Revision numbers also appear in the upper-right corner of the page. These numbers are used to determine the most current page version on file with the Idaho Public Utilities Commission. For example, the 4th revised Page 24 cancels the third revised Page 24. Because of deferrals, notice periods etc., the most current page number on file with the Commission is not always the Price List page in effect. Subscriber should consult the check page for the page currently in effect. Paragraph Numbering Sequence. There are nine levels of paragraph coding. Each level of coding is subservient to its next higher level of coding. 2. 2.t. 2.t.1.. 2. t. L.A. 2.L. t. A. t. 2.L. L. A. 1. (a) 2.1.1.A.1.(a).I 2.1,.1 A.1 (a). 1. (i) 2.7. | .A. 1.(a).1 (i) (1) Check List of Effective Pages. When a Price List filing is made with the Commission, an updated Check List of Effective Pages ("Check List") accompanies the Price List filing. The Check List lists the pages contained in the Price List, with a cross reference to the current revision number. When new pages are added, the Check List is changed to reflect the revision. All revisions made in a given filing are designated by an asterisk (*). There will be no other symbols used on the Check List if these are the only changes made to it (i.e., the format, etc.). The subscriber should refer to the latest Check List to find out if a particular page is the most current page on file with the Commission. By: Joseph O'Hara 5445[*gacy Dr., Suite 180 Plano, TX 75024 Issued Effective Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS S ERVICES Original Page 6 SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS Access Line - An arrangement which connects the Customer's location to the Company's network switching center. Authorization Code - A numerical code, one or more of which are available to a Customer to enable him/her to access the carrier, and which are used by the carrier both to prevent unauthorized access to its facilities and to identify the Customer for billing purposes. Commission -Idaho Public Utilities Commission Company - Magna5 LLC, unless otherwise specified Customer - The person, firm, corporation or other entity which orders service and is responsible for payment of charges due and compliance with the Company's Price List regulations. Day - From 8:00 AM up to but not including 5:00 PM local time Monday through Friday. Evening - From 5:00 PM up to but not including 11:00 PM local time Sunday through Friday. NightAVeekend - From 11:00 PM up to but not including 8:00 AM Sunday through Friday, and 8:00 AM Saturday up to but not including 5:00 PM Sunday. InterLATA Toll Call - Any call terminating beyond the LATA of the originating caller. IntraLATA Toll Call - Calls terminating within the LATA of the originating caller. Telecommunications - The transmission of voice communications or, subject to the transmission capabilities of the services, the transmission of data, facsimile, signaling, metering, or other similar communications. Underlying Carrier - The telecommunications carrier whose network facilities provide the technical capability and capacity necessary for the transmission and reception of Customer telecommunications traffic. By: Joseph O'Hara 5445l*gacy Dr., Suite 180 Plano, TX 75024 Issued Effective Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page 7 SECTION 2 - RULES AND REGULATIONS 2.7 Undertaking of The Company This Price List contains the regulations and rates applicable to Business customer's intrastate telecommunications services provided by the Company for telecommunications between points within State of Idaho. Resale services are furnished subject to the availability of facilities and subject to the terms and conditions of this Price List in compliance with limitations set forth in the Commission's rules. The Company's services are provided on a statewide basis and are not intended to be limited geographically. The Company offers service to all those who desire to purchase service from the Company consistent with all of the provisions of this Price List. Customers interested in the company's services shall file a service application with the Company which fully identifies the Customer, the services requested and other information requested by the Company. The Company may act as the Customer's agent for ordering access connection facilities provided by other carriers or entities when authorized by the Customer, to allow connection of a Customer's location to a service provided by the Company. The Customer shall be responsible for all charges due for such service arrangement. 2.t.7 The services provided by the Company are not part of a joint undertaking with any other entity providing telecommunications channels, facilities, or services, but may involve the resale of the Message Toll Services (MTS) and Wide Area Telecommunications Services (WATS - Toll Free Services) of underlying common carriers subject to the jurisdiction of this Commission. 2.7.2 The rates and regulations contained in this Price List apply only to the resale services furnished by the Company and do not apply, unless otherwise specified, to the lines, facilities, or services provided by a local exchange telephone company or other common carriers for use in accessing the services of the Company. Issued:Effective: By: Joseph O'Hara 5445[*gacy Dr., Suite 180 Plano, TX 75024 Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page 8 2.1 Undertaking of The Company (Cont'd) 2.1.3 The Company reserves the right to limit the length of communications, to discontinue furnishing services, to refuse to reconnect a customer or limit the use of service necessitated by conditions beyond its control, including, without limitation: lack of satellite or other transmission medium capacity; the revision, alteration or repricing of the Underlying Carrier's Price Listed offerings; required underlying carrier commitments; or when the use of service becomes or is in violation of the law or a provision of this Price List. 2.1.4 Unless otherwise stated, the Company's services and facilities are provided on a monthly basis unless ordered on a longer term basis, and are available twenty-four hours per day, seven days per week. 2.2 Use and Limitations of Services 2.2.1 The Company's services may be used for any lawful purpose consistent with the transmission and switching parameters of the telecommunications facilities utilized in the provision of services, subject to any limitations set forth in this Section 2.2. 2.2.2 The use of the Company's services to make calls which might reasonably be expected to frighten, abuse, torment, or harass another or in such a way as to unreasonably interfere with use by others is prohibited. 2.2.3 The use of the Company's services without payment for service or attempting to avoid payment for service by fraudulent means or devices, schemes, false or invalid numbers, or false calling or credit cards is prohibited. 2.2.4 The Company does not transmit messages, but the services may be used for that purpose. 2.2.5 The Company's services may be denied for nonpayment of charges or for other violations of this Price List subject to Section 2.5. 2.2.6 Customers shall not use the service provided under this Price List for any unlawful purpose. By: Joseph O'Hara 5445 Lngacy Dr., Suite 180 Plano, TX 75024 Issued:Effective: SECTION 2 - RULES AND REGULATIONS (CONT'D) Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page 9 SECTION 2 - RULES AND REGULATIONS (CONT'D) 2.2 Use and Limitations of Services (Cont'd) 2.2.7 The Customer is responsible for notifying the Company immediately of any unauthorized use of services. 2.2.8 All facilities provided under this Price List are directly controlled by The Company and the Customer may not transfer or assign the use of the service or facilities, except with the express written consent of the Company. Such transfer or assignment shall only apply where there is no interruption of the use or location of the service or facilities. 2.2.9 Prior written permission from the Company is required before any assignment or transfer. All regulations and conditions contained in this Price List shall apply to all such permitted assignees or transfers. 2.3 Liability of the Company 2.3.t The Company shall not be liable for any claim, loss, expense or damage for any interruption, delay, error, omission, or defect in any service, facility or transmission provided under this Price List, if caused by an act of God, fire, war, civil disturbance, act of government, terrorism, or due to any other causes beyond the Company's control. 2.3.2 The Company shall not be liable for, and shall be fully indemnified and held harmless by the Customer against any claim, loss, expense, or damage for defamation, libel, slander, invasion, infringement of copyright or patent, unauthorized use of any trademark, trade name or service mark, proprietary or creative right, or any other injury to any person, property or entity arising out of the material, data or information transmitted. 2.3.3 No agent or employee of any other carrier or entity shall be deemed to be an agent or employee of the Company. By: Joseph O'Hara 54451-ngacy Dr., Suite 180 Plano, TX 75024 Issued:Effective Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATTONS SERVICES Original Page 10 SECTTON 2 - RULES ANp REGULATTONS (CONT'p) 2.3 Liability of the Company (Cont'd) 2.3.4 The Company's liability for damages arising out of mistakes, interruptions, omissions, delays, errors, or defects in the transmission occurring in the course of furnishing service or facilities shall, in no event, exceed an amount equivalent to the proportionate charge to the Customer for the period during which the aforementioned faults in transmission occur. No other liability in any event shall attach to the Company, except as ordered by the Commission. 2.3.5 The Company shall not be liable for and shall be indemnified and saved harmless by any Customer or by any other entity from any and all loss, claims, demands, suits, or other action or any liability whatsoever, whether suffered, made, instituted, or asserted by any Customer or any other entity for any personal injury to, or death of, any person or persons, and for any loss, damage, defacement or destruction of the premises of any Customer or any other entity of any other property whether owned or controlled by the Customer or others. 2.3.6 The Company shall not be liable for any indirect, special, incidental, or consequential damages under this Price List including, but not limited to, loss of revenue or profits, for any reason whatsoever, including the breakdown of facilities associated with the service, or for any mistakes, omissions, delays, errors, or defects in transmission occurring during the course of furnishing service. 2.3.7 The remedies set forth herein are exclusive and in lieu of all other warranties and remedies, whether express or implied, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 2.3.8 The included tariff language does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court's responsibility to adjudicate negligence and consequential damage claims. It is also the court's responsibility to determine the validity of the exculpatory clause. By: Joseph O'Hara 5445[*gacy Dr., Suite 180 Plano, TX 75024 Issued:Effective Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page 11 2.4 Responsibilities of the Customer or Subscriber 2.4.1 The Customer is responsible for placing any necessary orders, for complying with Price List regulations, and for assuring that users comply with Price List regulations. The Customer shall ensure compliance with any applicable laws, regulations, orders or other requirements (as they exist from time to time) of any governmental entity relating to services provided or made available by the Customer to authorized users. 2.4.2 The Customer is responsible for charges incurred for special construction and/or special facilities which the Customer requests and which are ordered by the Company on the Customer's behalf. 2.4.3 If required for the provision of the Company services, the Customer must provide any equipment space, supporting structure, conduit and electrical power without charge to the Company. 2.4.4 The Customer is responsible for arranging access to its premises at times mutually agreeable to the Company and the Customer when required for the Company personnel to install, repair, maintain, program, inspect or remove equipment associated with the provision of the Company 's services. By: Joseph O'Hara 5445lr,gacy Dr., Suite 180 Plano, TX 75024 Issued:Effective: SECTION 2 - RULES AND REGULATIONS (CONT'D) Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page 12 2.4 Responsibilities of the Customer or Subscriber (Cont'd) 2.4.5 The Customer shall ensure that its equipment and/or system is properly interfaced with the Company facilities or services, that the signals emitted into the Company network are of the proper mode, bandwidth, power, and signal level for the intended use of the Customer in compliance with the criteria set forth in this Price List, and that the signals do not damage equipment, injure personnel, or degrade service to other Customers. If the Federal Communications Commission or some other appropriate certifying body certifies terminal equipment as being technically acceptable for direct electrical connection with interstate communications service, the Company will permit such equipment to be connected with its channels without the use of protective interface devices. If the Customer fails to maintain the equipment and/or the system properly, with resulting imminent harm to the Company equipment, personnel, or the quality of service to other Customers, the Company may, upon written notice, require the use of protective equipment at the Customer's expense. If this fails to produce satisfactory quality and safety, the Company may, upon written notice, terminate the Customer's service. 2.4.6 The Customer must pay the Company for replacement or repair of damage to the equipment or facilities of the Company caused by negligence or willful act of the Customer, users, or others, by improper use of the services, or by use of equipment provided by the Customer, users, or others. By: Joseph O'Hara 5445[*gacy Dr., Suite 180 Plano, TX 75024 Issued:Effective: SECTION 2 - RULES AND REGULATIONS (CONT'D) Magna5 LLC Idaho Price List No. 1 Original Page 13 INTEREXCHANGE TELECOMMUNICATIONS SERVICES SECTION 2 - RULES AND REGULATIONS (CONT'D) Responsibilities of the Customer or Subscriber (Cont'd) 2.4.7 The Customer must pay for the loss through theft of any the Company equipment installed at Customer's premises. 2.4.8 The Customer is responsible for the payment of charges for all calls originated at the Customer's numbers, even when those calls are originated by fraudulent means, either from the Customer's premises or from remote locations. 2.4.9 The Customer or authorized user is responsible for compliance with the applicable regulations set forth in this Price List. 2.4.10 The Customer or authorized user is responsible for identifying the station, party, or person with whom communications is desired and/or made at the called number. 2.5 Cancellation or Discontinuance of Services 2.5.7 Without incurring liability, the Company may, upon verbal or written notice, discontinue services to a Customer or may withhold the provision of ordered or contracted services: For nonpayment of any sum due the Company for more than five days after issuance of the bill for the amount due, For violation of any of the provisions of this Price List, For violation of any law, rule, regulation or policy of any governing authority having jurisdiction over the Company's services, or By reason of any order or decision of a court, public service commission or federal regulatory body or other governing authority prohibiting the Company from furnishing its services. 2.4 A. B. C. D. lssued:Effective By: Joseph O'Hara 5445[*gacy Dr., Suite 180 Plano, TX 75024 Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page 14 -R AND 2.5 Cancellation or Discontinuance of Services (Cont'd) 2.5.2 Without incurring liability, the Company may interrupt the provision of services at any time in order to perform tests and inspections to assure compliance with Price List regulations and the proper installation and operation of Customer and Company's equipment and services and may continue such interruption until any items of non-compliance or improper equipment operation so identified are rectified. 2.5.3 Service may be discontinued by the Company, without notice to the Customer, by blocking traffic to certain countries, cities or NXX exchanges, or by blocking calls using a call screening method which generates a network message not allowing calls to complete, when the Company deems it necessary to take such action to prevent unlawful use of its service. The Company will restore service as soon as it can be provided without undue risk. 2.5.4 The Customer may terminate service upon verbal or written notice for the Company's standard month to month contract. Customer will be liable for all usage on any of the Company's service offerings until the Customer actually leaves the service. Customers will continue to have Company usage and be responsible for payment until the Customer or its agent notifies its local exchange carrier and changes its long distance carrier. Issued Effective By: Joseph O'Hara 5445l-ngacy Dr., Suite 180 Plano, TX 75024 Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page 15 SECTION 2 - RULES AND REGULATIONS (CONT'D) 2.6 Interruption of Service 2.6.1,Credit allowance for the interruption of service which is not due to the Company's testing, inspecting, or adjusting, of equipment; or to the failure of channels or equipment provided by the Customer; or to the Company's blocking of services to certain locations; and that is not caused by the Customer, is subject to the general liability provisions set forth in 2.3.It shall be the obligation of the Customer to notify the Company immediately of any interruption in service for which a credit allowance is desired. Before giving such notice, the Customer shall ascertain that the trouble is not being caused by any action or omission by the Customer within his control, or is not in wiring or equipment, if any, furnished by the Customer and connected to the Company's facilities. 2.6.2 No credit is allowed in the event that service must be interrupted in order to provide routine service quality or related investigations. 2.6.3 Credit for failure of service shall be allowed only when such failure is caused by or occurs due to causes within the control of the Company. 2.6.4 Credit for interruption shall commence after the Customer notifies the Company of the interruption or when the Company becomes aware thereof, and ceases when service has been restored. 2.6.5 For purposes of credit computation, every month shall be considered to have 720 hours. 2.6.6 No credit shall be allowed for an interruption of a continuous duration of less than two hours. By: Joseph O'Hara 5445Ie,gacy Dr., Suite 180 Plano, TX 75024 Issued:Effective: Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page L6 2.6 SECTION 2 - RULES AND REGULATIONS (CONT'D) Interruption of Service (Cont'd) 2.6.7 The Customer shall be credited for an interruption of two hours or more at the rate of U72Oth of the monthly charge for the facilities affected for each hour or quarter hour increments thereof that the interruption continues. CREDIT FORMULA: credit=(AxB)1720 "A" - outage time in hours "B" - total monthly charge for affected facility 2.7 Restoration of Service The use and restoration of service shall be in accordance with the priority system specified in part 64, Subpart D of the Rules and Regulations of the Federal Communications Commission 2.8 Deposits The Company will not require any Customer to make a deposit to secure or maintain service. By: Joseph O'Hara 5445\-e,gacy Dr., Suite 180 Plano, TX 75024 Issued:Effective: Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page 17 TIONS CONT'D 2.9 Advance Payments The Company will not require any Customer to make an advance payment 2.10 Taxes All federal, state and local taxes, assessments, surcharges, or fees (i.e., gross receipts tax, sales tax, use tax, municipal utilities tax) are listed as separate line items and are not included in the quoted rates. 2.11 Billing and Charges 2.7L.1 The Company will bill its customers directly. Billing will be payable upon receipt and will be considered past due if not paid within 5 days. 2.t1.2 The Customer is responsible for payment of all charges for services furnished to the Customer, as well as to all persons using the Customer's codes, exchange lines, facilities, or equipment, with or without the knowledge or consent of the Customer. The security of the Customer's Authorization Codes, subscribed exchange lines, and direct connect facilities is the responsibility of the Customer. All calls placed using direct connect facilities, subscribed exchange lines, or Authorization Codes will be billed to and must be paid by the Customer. Recurring charges and non-recurring charges may be billed in advance. Charges based on actual usage during a month and any accrued interest will be billed monthly in arrears. Effective: By: Joseph O'Hara 5445\-e,gacy Dr., Suite 180 Plano, TX 75024 Issued: Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page 18 SECTION 2 - RULES AND REGULATIONS (CONT'D) 2.12 Collection Costs In the event Company is required to initiate legal proceedings to collect any amounts due to Company for regulated services, or for the enforcement of any other provision of this Price List or applicable law, Customer shall, in addition to all amount due, be liable to Company for all reasonable costs incurred by Company in such proceedings and enforcement actions, including reasonable attorneys' fees, collection agency fees or payment, and court costs. In any such proceeding, the amount of collection costs, including attorneys' fees, due to the Company will be determined by the Court. 2.13 CustomerComplaints and/orBillingDisputes 2.13.7 Customers may contact the Company's representatives 24 hours a day,7 days a week at 866-240-1912 or by writing the Company at 5445 l-ngacy Dr., Suite 180, Plano, TX 75024. 2.13.2 Any objection to billed charges should be reported within thirty (30) days of the date of the invoice to the Company. Adjustments to Customers' bills shall be made to the extent that records are available and/or circumstances exist which reasonably indicate that such charges are not in accordance with approved rates or that an adjustment may otherwise be appropriate. A Customer who is unable to resolve a billing dispute with the Company may contact the Commission to intervene in the billing dispute. By: Joseph O'Hara 5445[*gacy Dr., Suite 180 Plano, TX 75024 Issued:Effective: Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page 19 SECTION 3 - DESCRIPTION OF SERVICE 3.1 Timine of Calls 3.1.1 Chargeable Time The Customer's long distance usage charge is based on the actual usage of The Company's network. Usage begins when the called party picks up the receiver. When the called party picks up is determined by hardware answer supervision in which the local telephone company sends a signal to the switch or the software utilizing audio tone detection. When software answer supervision is employed, up to 60 seconds of ringing is allowed before it is billed as usage of the network. A call is terminated when the calling party hangs up thereby releasing the network connection. If the called party hangs up but the calling party does not, chargeable time ends when the network connection is released or by automatic timing equipment in the network. There will be no charges for incomplete calls. 3.7.2 Billing Increments The minimum call duration and initial billing period is 6 seconds for all intrastate direct dialed calls unless otherwise specified by this Price List. Any additional period is measured and rounded to the next higher 6 second increment unless otherwise specified by this Price List. 3.I.3 Rounding All calls will be rounded to the fourth decimal place amount of a call charge. Issued:Effective: By: Joseph O'Hara 5445l*,gacy Dr., Suite 180 Plano, TX 75024 Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page 20 SECTION 3 - pESCRIPTION OF SERVICE (CONT',D) 3.2 Calculation of Distance Usage charges for all mileage sensitive products are based on the airline distance rate centers associated with the originating and terminating points of the call. The airline mileage between rate centers is determined by applying the formula below to the vertical and horizontal coordinates associated with the rate centers involved. The Company uses the rate centers and associated vertical and horizontal coordinates that are produced by Telcordia in their NPA-NXX V & H Coordinates Tape and the NECAs' Price List No. 4 FORMULA:2 10 EXAMPLE: Distance between Miami and New York City - VH Miami New York Difference 8,351 529 4.997 r.406 3,354 -879 Square and add: 11,249,316 + 772,641= 12,02L,196 Divide by 10 and round: 12,021,597 I I0 = I,202,195.70 = 7,202,196 Take square root and round: 1,202,196 = L,O96.4 = 1,097 miles 3.3 Minimum Call Completion Rate A Customer can expect a call completion rate (number of calls completed / number of calls attempted) of not less than 95% during peak use periods for all services ("1+" dialing). By: Joseph O'Hara 5445L-e,gacy Dr., Suite 180 Plano, TX 75024 Issued:Effective: Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page 21 3.4 SECTTON 3 - DESCRIPTION OF SERVICE (CONT',D) Service Offerings 3.4.1, Switched Access Services Switched Access Service allows a customer to access the Company's long distance network via switched telephone lines. A. Inbound Service Inbound switched service receives inbound intrastate calls on switched access lines using 800, 866, 877 or 888 number(s). B. Outbound Switched Service Outbound switched service sends outbound intrastate calls on switched access lines by dialing "l+ ten digits" for InterLATA calls. 3.4.2 Dedicated Access Services Dedicated Access Service allows a customer to access the Company's long distance network via DS1 (7.544 Mbps) or larger dedicated circuits. Dedicated circuits will bypass the local central office and not be considered switched. A. Inbound Dedicated Service Inbound dedicated service receives inbound intrastate calls on DS1 (1.544 Mbps) or larger dedicated circuits using 800, 866, 877 or 888 number(s). B. Outbound Dedicated Service Outbound dedicated service sends outbound intrastate calls on DS1 (1.544 Mbps) or larger dedicated circuits. Issued:Effective: By: Joseph O'Hara 5445l-ngacy Dr., Suite 180 Plano, TX 75024 Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page22 SECTION 3 - DESCRIPTION OF SERVICE (CONT'D) 3.4 Service Offerings (Cont'd) 3.4.3 l.ocal Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI) The ISDN PRI Port provides a DS1 level electrical interface to the local switch for the provision of 24 DSO 64 Kbps channels. The base configuration consists of 23 64 Kbps B channels for end user voice and/or data traffic and one 64 D channel for out of band signaling control of the B channels. The Primary Rate ISDN Port provides access to the functions and capabilities of the local switch data functions. The full complement of channels will always be present at the physical network interface. All channels can simultaneously support independent applications. B channels are capable of supporting Voice and Circuit Switched Data. The D channel controls all B channels Voice and Circuit Switched Data. Local ISDN PRI's are a local exchange service offering provisioned by the Company in jurisdictions where local exchange authority has been secured. Long distance usage generated from a Local ISDN PRI will be considered switched. Effective By: Joseph O'Hara 5445l.r-,gacy Dr., Suite 180 Plano, TX 75024 Issued: Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page23 3.4 Service Offerings (Cont'd) 3.4.4 lrased Line Service The Company offers and leased line services capable of transmitting voice and data. The Customer's total use of the Company's service is charged at the applicable rates set forth herein, in addition to any monthly service charges. None of the service offerings are time-of-day sensitive. For leased line telecommunications services, the Company offers rates on a "month to month" basis, and on a term agreement contract basis. Rates are based on a number of factors, including mileage and Customer commitment to a volume of service for a fixed term of months. lrased Line Services are available from the Company, where technically and economically feasible. A leased line is a private, dedicated point-to-point connection between a Company POP and another point on the Company's network specified by the Customer. [rased Line service is provided to Customers with transmission speeds of either DS1 (1.544 Mbps), DS3 (44.736 Mbps), OC3 (155.52 Mbps), OClz (622.08 Mbps) and OC48 (2,488.32 Mbps). 3.5 Special Promotional Offerings The company may from time to time engage in special promotional offerings limited to certain dates, times or locations designed to attract new subscribers or increase subscriber usage. The company will not have special promotional offerings for more than 90 days in any 12 month period. Promotions will be made available to Commission Staff upon written request. By: Joseph O'Hara 5445l*,gacy Dr., Suite 180 Plano, TX 75024 lssued:Effective Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page24 SECTION 4 - RATES 4.L General Rate Information 4.1.1 Call Duration Customers will be charged a minimum amount for all completed calls equivalent to 6 seconds of their subscribed rate plan. 4.1.2 RBOC - ITC Surcharge Dedicated rates pursuant to this Price List are based upon the condition that the Customer will terminate at least 80% of Customer's total termination usage and originate at least 857o of the Customer's total origination usage in a tandem owned and operated by a Regional Bell Operating Company ("RBOC"). The Company shall apply a surcharge of three cents ($0.03) per minute of use to the number of minutes that exceed 207o of the total Non-RBOC termination minutes and four cents ($0.04) per minute of use to the number of minutes that exceed 15% of the total Non-RBOC origination minutes. 4.1.3 Charge for Non-Billable Toll Free Calls If a Customer's usage of a toll-free number results in the non-billable (non- completed) calls for such toll-free number in any month to be greater than 1Vo of the billable (completed) calls for such toll-free number in that month, the Company may charge Customer a non-discountable $0.02 charge for each non- billable call. 4.1.3 Toll Free Minimum Usage Charge If a customer does not use $100.00 of switched inbound toll free usage in a billing month, a $15.00 minimum usage charge will be billed for each toll free number terminating to switched local telephone line(s) reserved by the Customer. lssued:Effective: By: Joseph O'Hara 5445l*gacy Dr., Suite 180 Plano, TX 75024 Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page25 4.2 SECTION 4 _ RATES (CONT'D) Rate Schedules 4.2.7 Inbound Switched Service Inbound Switched Service - $0.089 per minute 4.2.2 Outbound Switched Service Outbound Switched Service - $0.059 per minute 4.2.3 Inbound Dedicated Service Inbound Dedicated Service - $0.059 per minute 4.2.4 Outbound Dedicated Service Outbound Dedicated Service - $0.039 per minute Issued:Effective: By: Joseph O'Hara 5445[*,gacy Dr., Suite 180 Plano, TX 75024 Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page 26 SECTION 4 - RATES (CONT',D) 4.2 Rate Schedules (Cont'd) 4.2.5 [rased Line Service - Nonrecurring Installation Charges Transmission Speed Term of Contract in Months 12 DS1 $1,000.00 Note: The foregoing rates represent a onetime installation charge associated with the Service. 4.2.6 L,eased Line Service - Base Rates for Recurring Charges Transmission Duration of Contract (in months) Speed DS1 t2 $0.1210 Note: The foregoing monthly rates are per DSO mile, based on V&H coordinates; additional POP to POP charges and/or local access charges may apply. Contracts over 12 months will be priced ICB Issued Effective By: Joseph O'Hara 5445[;-,gacy Dr., Suite 180 Plano, TX 75024 Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page27 4.2 SECTION 4 - RATES (CONT'D) Rate Schedules (Cont'd) 4.2.7 [rased Line Service - Volume Discount Percentages by Contract Term Volume Term of Contract in Months s100,000.00 12 37o s% 7% s200,000.00 s500,000.00 Note: All Volume Discounts are applied when the End User reaches the specified level. Volume amounts over the next lower increment will be rounded down to that lower increment. Volume discounts are based on the gross monthly cost of service and are applied to the base rate per circuit, per month. Issued:Effective: By: Joseph O'Hara 5445\-e,gacy Dr., Suite 180 Plano, TX 75024 Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page 28 SECTTON 4 - RATES (CONT'D) 4.3 Ancillary Charges Outbound Account Codes (non-verified) Outbound Account Codes (verified) Inbound Account Codes (non-verified) Inbound Account Codes (verified) Monthly CDR per CD ROM PICC Surcharge: Business Single Line Business Multi-Line Centrex ISDN Line/BRI ISDN/PRI Direct termination Overflow (per order) SYY SMS Fee (per active SYY) 8YY Directory Assistance (per SYY listed) SYY Area Code Blocking 8YY DNIS Deliver (per order) 8YY ANI Delivery (per trunk group) Unauthorized PIC (per ANI) Network Interconnection Charge $90.00 $ 0.80 $3s.00 $00.00 $00.00 $75.00 $00.00 $00.00 MRC $10.00 $10.00 $60.00 $60.00 $7s.00 $00.00 $ 1.s0 $ 0.s3 $ 2.81 $23.92 NRC $ 25.00 $ 25.00 $ 8s.00 $ 8s.00 $ 00.00 $ 00.00 $ 00.00 $ 00.00 $ 00.00 $ 00.00 $ 0.s0 $ 3s.00 $ 30.00 $700.00 $150.00 $ 25.00 $ 00.00 $ 7s.00 Direct Termination Overflow - Allows a dedicated access line customer to control potential congestion of calls placed on an SYY number by sending overflow calls to another 8YY trunk group, WATS access line, dedicated access line or business line. Dialed Number Identification - Allows a dedicated access customer to receive calls from multiple 8YY numbers on the same terminating trunk group by sending special identification digits along with the SYY call to the customer site. Customer must have proper equipment to receive Real Time ANI. By: Joseph O'Hara 5445 b,gacy Dr., Suite 180 Plano, TX 75024 Issued:Effective: Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page29 SECTION 4 _ RATES (CONT'D) 4.3 Ancillarv (Cont'd) Real Time ANI - Allows a dedicated customer to receive the ANI of the calling party if the call originates from an equal access end office. Real Time ANI is currently provided via in-band signaling. Terminating equipment must accept FGD signaling. Special Routing Features - Special Routing features such as Day of Week Routing, Holiday Routing, Time of Day Routing and Percentage Allocation Routing are not available. 4.4 Duestory,Asgis1anac A long distance directory assistance charge applies when the caller accesses the Company's network by dialing 1 + Area Code + 555-1212 to place a request for a telephone number. A caller may request one telephone number per directory assistance call. The charge applies to each inquiry regardless of whether the directory assistance bureau is able to supply a listed number. A credit will be issued for any directory assistance charge for which the Customer experiences poor transmission quality, is cut off, receives an incorrect telephone number, or misdials. Directory Assistance Charge - Per Inquiry $0.75 Issued Effective By: Joseph O'Hara 54451-egacy Dr., Suite 1.80 Plano, TX 75024 Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page 30 4-RA 4.5 Payphone Use Surcharge An undiscountable payphone use surcharge of $.75 shall apply to each coinless call which The Company can identify as being placed from an intrastate payphone by or to the Customer or its permitted user. This includes, but is not limited to, calls placed with The Company calling card, collect calls and calls placed to 8YY numbers. This charge is in addition to standard Price Listed usage charges and is for the use of the payphone instrument to access The Company's service. 4.6 Finance Charge and Late Fee A finance charge in the amount of. 1.57o monthly will be charged on any past due balances. In addition, if the amount considered past due is greater than $6.00, a late fee in the amount of $10.00 will also be applied. 4.7 Return Check Charges A fee of $20.00 will be charged for each check returned. 4.8 Reconnection Charge If the Company allows a customer to be reconnected, a reconnection fee of $200.00 per occurrence is charged when service is re-established for Customers who had been disconnected for non-payment. By: Joseph O'Hara 5445le,gacy Dr., Suite 180 Plano, TX 75024 Issued:Effective: Magna5 LLC Idaho Price List No. 1 INTEREXCHANGE TELECOMMUNICATIONS SERVICES Original Page 31 SECTION 5 _SPECIALIZED SERVICE ARRANGEMENTS 5.1 Customized Service Packages and Competitive Discounts From time-to-time, based on competitive situations, the Company will offer special discount structures or promotional offerings to retain existing customers and/or develop new customers. Customized service packages and competitive pricing packages may also be furnished at negotiated rates on a case-by-case basis, in response to requests by Customers to the Company for proposals or for competitive bids. Service offered under this Price List provision will be provided to Customers pursuant to contract. Unless otherwise specified, the regulations for such arrangements are in addition to the applicable regulations and prices in other sections of this Price List. Specialized rates or charges will be made available to similarly situated Customers on a non-discriminatory basis. Customized service contracts will be filed with the Commission upon request of Commission Staff or an authorized representative. By: Joseph O'Hara 5445 Lngacy Dr., Suite 180 Plano, TX 75024 Effective:Issued: AFFIDAVIT STATE OF TEXAS COUNTY OF COLLIN I, Joseph O'Hara, after being duly sworn, do hereby state that I am the Chief Financial Officer of Magna5 LLC, and as such, swear and affirm that: a) I have the authority to bind Magna5 LLC; b)I have read the foregoing Application and know the contents thereof; that said contents are true and correct in substance and in fact to the best of my knowledge, information and belief; c)That I have reviewed the Commission rules and agree that Magnas LLC will comply with the Rules and Regulations of the Commission. ) ) ) ss By: J Chief Financial Officer LLC Seal day of November, 2017. Notary Public suzAilt{E GoRr{rK My Comml$hn Elpircs Merch 18,20tE My Commission DI