Magna5 LLC_IXC Price List.pdf

Magna5 LLC Idaho Price List No. 1 1st Revised Page 1
Replaces Original Page 1

INTEREXCHANGE TELECOMMUNICATIONS SERVICES
______________________________________________________________________________

______________________________________________________________________________
Issued: November 22, 2019 Effective: December 2, 2019

By: Joseph O’Hara
3001 Dallas Pkwy, Suite 610
Frisco, TX 75034

INTEREXCHANGE SERVICES PRICE LIST

OF

MAGNA5 LLC

This Price List is on file with the Idaho Public Utilities Commission and copies may be
inspected, during normal business hours, at Magna5 LLC, 3001 Dallas Pkwy, Suite 610,
Frisco, TX 75034. Customers may also call us toll free at 866-240-1912.

(T)

(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
December 2, 2019
Boise, Idaho
Magna5 LLC Idaho Price List No. 1 1st Revised Page 2
Replaces Original Page 2

INTEREXCHANGE TELECOMMUNICATIONS SERVICES
______________________________________________________________________________

______________________________________________________________________________
Issued: November 22, 2019 Effective: December 2, 2019

By: Joseph O’Hara
3001 Dallas Pkwy, Suite 610
Frisco, TX 75034
CHECK SHEET

Pages inclusive of this Price List are effective as of the date shown at the bottom of each
respective page(s). Original and revised pages as named below comprise all changes from the
original Price List and are currently in effect as of the date on the bottom of this page.

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* Indicates new page revision with this issue
(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
December 2, 2019
Boise, Idaho
Magna5 LLC Idaho Price List No.1
Original Page 3
INTEREXCHANGE TELECOMMUNICATIONS SERVICES
TABLE OF CONTENTS
TITLEP AGE .........................................I
CHECK SHEET................................................2
TABLE OF CONTENTS..............................................3
SYMBOLS.......................................................4
PRICE LIST FORMAT ...................................................5
SECTION 1 -TECHNICAL TERMS AND ABBREVIATIONS ..............................................6
SECTION 2 -RULES AND REGULATIONS.....................................................7
SECTION 3 -DESCRIPTION OF SERVICE.................................................19
SECTION 4 -RATES...........................................................23
SECTION 5 -SPECIALIZED SERVICE ARRANGEMENTS................................................28
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho Price List No.1
i Page 4
INTEREXCHANGE TELECOMMUNICATIONS SERVICES
SYMBOLS
Whenever Price List sheets are revised,changes will be identified by the followingsymbols:
(C)To signify changed regulation.
(D)To signify deleted or discontinued rate,regulation or condition.
(I)To signify a change resulting,in an increase to a customer's bill.
(M)To signify material moved from or to another part of Price List with no change in
text,rate,rule or condition.
(N)To signify new rate,regulation,condition or sheet.
(R)To signify a change resulting in a reduction to a customer's bill.
(T)To signify change in text but no change in rate,rule or condition.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho Price List No.1
Original Page 5
PRICE LIST FORMAT SHEET
A.Page Numbering.Page numbers appear in the upper-right corner of the page.Pages are
numbered sequentially.However,new pages are occasionally added to the Price List.
When a new page is added,the page appears as a decimal.For example,a new page
added between pages 24 and 25 would be 24.l.
B.Pace Revision Numbers.Revision numbers also appear in the upper-right corner of the
page.These numbers are used to determine the most current page version on file with the
Idaho Public Utilities Commission.For example,the 4th revised Page 24 cancels the
third revised Page 24.Because of deferrals,notice periods _e_tc.,the most current page
number on file with the Commission is not always the Price List page in effect.
Subscriber should consult the check page for the page currentlyin effect.
C.Paragraph Numbering Sequence.There are nine levels of paragraph coding.Each level
of coding is subservient to its next higher level of coding.
2.
2.1.
2.1.1.
2.1.l.A.
2.1.1.A.1.
2.1.1.A.1.(a)
2.l.l.A.l.(a).I
2.1.1 A.1 (a).1.(i)
2.1.1 .A.1.(a).1 (i)(1)
D.Check List of Effective Pages.When a Price List filing is made with the Commission,an
updated Check List of Effective Pages ("Check List")accompanies the Price List filing.
The Check List lists the pages contained in the Price List,with a cross reference to the
current revision number.When new pages are added,the Check List is changed to reflect
the revision.All revisions made in a given filing are designated by an asterisk (*).There
will be no other symbols used on the Check List if these are the only changes made to it
(i.e.,the format,ettc.).The subscriber should refer to the latest Check List to find out if a
particular page is the most current page on file with the Commission.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho Price List No.l
Original Page 6
INTEREXCHANGE TELECOMMUNICATIONS SERVICES
SECTION 1 -TECHNICAL TERMS AND ABBREVIATIONS
Access Line -An arrangement which connects the (uaomer location to the Company's
network switching center.
Authorization Code -A numerical code,one or more of which are available to a Customer to
enable him/her to access the carrier,and which are used by the carrier both to prevent
unauthorized access to its facilities and to identify the Customer for billingpurposes.
Commission -Idaho Public Utilities Commission
Company -Magna5 LLC,unless otherwise specified
Customer -The person,firm,corporation or other entity which orders service and is responsible
for payment of charges due and compliance with the Company's Price List regulations.
Day -From 8:00 AM up to but not including5:00 PM local time Monday through Friday.
Evening -From 5:00 PM up to but not including 11:00 PM local time Sunday through Friday.
Night/Weekend -From 11:00 PM up to but not including 8:00 AM Sunday through Friday,and
8:00 AM Saturday up to but not including5:00 PM Sunday.
InterLATA Toll Call -Any call terminating beyond the LATA of the originating caller.
IntraLATA Toll Call -Calls terminating within the LATA of the originating caller.
Telecommunications -The transmission of voice communications or,subject to the transmission
capabilities of the services,the transmission of data,facsimile,signaling,metering,or other
similar communications.
Underlying Carrier -The telecommunications carrier whose network facilities provide the
technical capability and capacity necessary for the transmission and reception of Customer
telecommunications traffic.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho Price List No.l
Original Page 7
This Price List contains the regulations and rates applicable to Business customer's
intrastate telecommunications services provided by the Company for telecommunications
between points within State of Idaho.Resale services are furnished subject to the
availability of facilities and subject to the terms and conditions of this Price List in
compliance with limitations set forth in the Commission's rules.The Company's
services are provided on a statewide basis and are not intended to be limited
geographically.The Company offers service to all those who desire to purchase service
from the Company consistent with all of the provisions of this Price List.Customers
interested in the company's services shall file a service application with the Company
which fully identifies the Customer,the services requested and other information
requested by the Company.The Company may act as the Customer's agent for ordering
access connection facilities provided by other carriers or entities when authorized by the
Customer,to allow connection of a Customer's location to a service provided by the
Company.The Customer shall be responsible for all charges due for such service
arrangement.
2.1.1 The services provided by the Company are not part of a joint undertaking with
any other entityproviding telecommunications channels,facilities,or services,but
may involve the resale of the Message Toll Services (MTS)and Wide Area
Telecommunications Services (WATS -Toll Free Services)of underlying
common carriers subject to the jurisdiction of this Commission.
2.1.2 The rates and regulations contained in this Price List apply only to the resale
services furnished by the Company and do not apply,unless otherwise specified,
to the lines,facilities,or services provided by a local exchange telephone
company or other common carriers for use in accessing the services of the
Company.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC
Original Page 8
SECTION 2 -RULES AND PsEGULATIONS (CONT'D)
2.1 Undertaking of The Company (Cont'd)
2.1.3 The Company reserves the right to limit the length of communications,to
discontinue furnishingservices,to refuse to reconnect a customer or limit the use
of service necessitated by conditions beyond its control,including,without
limitation:lack of satellite or other transmission medium capacity;the revision,
alteration or repricing of the UnderlyingCarrier's Price Listed offerings;required
underlying carrier commitments;or when the use of service becomes or is in
violation of the law or a provision of this Price List.
2.1.4 Unless otherwise stated,the Company's services and facilities are provided on a
monthlybasis unless ordered on a longer term basis,and are available twenty-four
hours per day,seven days per week.
2.2 Use and Limitations of Services
2.2.1 The Company's services may be used for any lawful purpose consistent with the
transmission and switching parameters of the telecommunications facilities
utilized in the provision of services,sub.ject to any limitations set forth in this
Section 2.2.
2.2.2 The use of the Company's services to make calls which might reasonably be
expected to frighten,abuse,torment,or harass another or in such a way as to
unreasonably interfere with use by others is prohibited.
2.2.3 The use of the Company's services without payment for service or attempting to
avoid payment for service by fraudulent means or devices,schemes,false or
invalid numbers,or false calling or credit cards is prohibited.
2.2.4 The Company does not transmit messages,but the services may be used for that
purpose.
2.2.5 The Company's services may be denied for nonpayment of charges or for other
violations of this Price List subject to Section 2.5.
2.2.6 Customers shall not use the service provided under this Price List for any
unlawful purpose.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho Price List No.1
¡N i ERI \(i \NGE TELECOMMUNICATIONS SERVICES
2.2.7 The Customer is responsible for notifying the Company immediately of any
unauthorized use of services.
2.2.8 All facilities provided under this Price List are directly controlled by The
Company and the Customer may not transfer or assign the use of the service or
facilities,except with the express written consent of the Company.Such transfer
or assignment shall only apply where there is no interruption of the use or location
of the service or facilities.
2.2.9 Prior written permission from the Company is required before any assignment or
transfer.All regulations and conditions contained in this Price List shall apply to
all such permitted assignees or transfers.
2.3 Liability of the Company
2.3.1 The Company shall not be liable for any claim,loss,expense or damage for any
interruption,delay,error,omission,or defect in any service,facility or
transmission provided under this Price List,if caused by an act of God,fire,war,
civil disturbance,act of government,terrorism,or due to any other causes beyond
the Company's control.
2.3.2 The Company shall not be liable for,and shall be fully indemnified and held
harmless by the Customer against any claim,loss,expense,or damage for
defamation,libel,slander,invasion,infringement of copyright or patent,
unauthorized use of any trademark,trade name or service mark,proprietary or
creative right,or any other injury to any person,property or entity arising out of
the material,data or information transmitted.
2.3.3 No agent or employee of any other carrier or entity shall be deemed to be an agent
or employeeof the Company.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho Price List No.l
Original Page 10
!\!Ri Ml!.NNO i i i >\\\EIONS SERVICES
SECTION 2 -RULES AND REGULATIONSíCONT'D)
2.3.4 The Company's liability for damages arising out of mistakes,interruptions,
omissions,delays,errors,or defects in the transmission occurring in the course of
furnishingservice or facilities shall,in no event,exceed an amount equivalent to
the proportionate charge to the Customer for the period during which the
aforementioned faults in transmission occur.No other liability in any event shall
attach to the Company,except as ordered by the Commission.
2.3.5 The Company shall not be liable for and shall be indemnified and saved harmless
by any Customer or by any other entity from any and all loss,claims,demands,
suits,or other action or any liability whatsoever,whether suffered,made,
instituted,or asserted by any Customer or any other entity for any personal injury
to,or death of,any person or persons,and for any loss,damage,defacement or
destruction of the premises of any Customer or any other entity of any other
property whether owned or controlled by the Customer or others.
2.3.6 The Company shall not be liable for any indirect,special,incidental,or
consequential damages under this Price List including,but not limited to,loss of
revenue or profits,for any reason whatsoever,including the breakdown of
facilities associated with the service,or for any mistakes,omissions,delays,
errors,or defects in transmission occurring during the course of furnishing
service.
2.3.7 The remedies set forth herein are exclusive and in lieu of all other warranties and
remedies,whether express or implied,INCLUDING,WITHOUT LIMITATION,
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
2.3.8 The included tariff language does not constitute a determination by the
Commission that a limitation of liability imposed by the Company should be
upheld in a court of law.Acceptance for filing by the Commission recognizes that
it is a court's responsibility to adjudicate negligence and consequential damage
claims.It is also the court's responsibility to determine the validity of the
exculpatory clause.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho Price List No.1
Original Page 11
INTEREXCHANGE TELECOMMUNICATIONS SERVICES
4 Responsibilities of the Customer or Subscriber
2.4.1 The Customer is responsible for placing any necessary orders,for complying with
Price List regulations,and for assuring that users comply with Price List
regulations.The Customer shall ensure compliance with any applicable laws,
regulations,orders or other requirements (as they exist from time to time)of any
governmental entity relating to services provided or made available by the
Customer to authorizedusers.
2.4.2 The Customer is responsible for charges incurred for special construction and/or
special facilities which the Customer requests and which are ordered by the
Company on the Customer's behalf.
2.4.3 If required for the provision of the Company services,the Customer must provide
any equipment space,supporting structure,conduit and electrical power without
charge to the Company.
2.4.4 The Customer is responsible for arranging access to its premises at times mutually
agreeable to the Company and the Customer when required for the Company
personnel to install,repair,maintain,program,inspect or remove equipment
associated with the provision of the Company 's services.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho Price List No.I
Original Page 12
2.4.5 The Customer shall ensure that its equipment and/or system is properly interfaced
with the Company facilities or services,that the signals emitted into the Company
network are of the proper mode,bandwidth,power,and signal level for the
intended use of the Customer in compliance with the criteria set forth in this Price
List,and that the signals do not damage equipment,injure personnel,or degrade
service to other Customers.If the Federal Communications Commission or some
other appropriate certifyingbody certifies terminal equipment as being technically
acceptable for direct electrical connection with interstate communications service,
the Company will permit such equipment to be connected with its channels
without the use of protective interface devices.
If the Customer fails to maintain the equipment and/or the system properly,with
resulting imminent harm to the Company equipment,personnel,or the quality of
service to other Customers,the Company may,upon written notice,require the
use of protective equipment at the Customer's expense.If this fails to produce
satisfactory quality and safety,the Company may,upon written notice,terminate
the Customer's service.
2.4.6 The Customer must pay the Company for replacement or repair of damage to the
equipment or facilities of the Company caused by negligence or willful act of the
Customer,users,or others,by improper use of the services,or by use of
equipment provided by the Customer,users,or others.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho Price List No.1
Original Page 13
2.4.7 The Customer must pay for the loss through theft of any the Company equipment
installed at Customer's premises.
2.4.8 The Customer is responsible for the payment of charges for all calls originated at
the Customer's numbers,even when those calls are originated by fraudulent
means,either from the Customer's premises or from remote locations.
2.4.9 The Customer or authorized user is responsible for compliance with the
applicable regulations set forth in this Price List.
2.4.10 The Customer or authorized user is responsible for identifying the station,party,
or person with whom communications is desired and/or made at the called
number.
2.5 Cancellation or Discontinuance of Services
2.5.1 Without incurring liability,the Company may,upon verbal or written notice,
discontinue services to a Customer or may withhold the provision of ordered or
contracted services:
A.For nonpayment of any sum due the Company for more than five days
after issuance of the bill for the amount due,
B.For violation of any of the provisions of this Price List,
C.For violation of any law,rule,regulation or policy of any governing
authorityhaving jurisdiction over the Company's services,or
D.By reason of any order or decision of a court,public service commission
or federal regulatory body or other governing authority prohibiting the
Company from furnishingits services.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho Price List No.l
Original Page 14
INTEREXCHANGE TELECOM\l NICATIONS SERVICES
2.5 Cancellation or Discontinuance of Services (Cont'd)
2.5.2 Without incurring liability,the Company may interrupt the provision of services
at any time in order to perform tests and inspections to assure compliance with
Price List regulations and the proper installation and operation of Customer and
Company's equipment and services and may continue such interruptionuntil any
items of non-compliance or improper equipment operation so identified are
rectified.
2.5.3 Service may be discontinued by the Company,without notice to the Customer,by
blocking traffic to certain countries,cities or NXX exchanges,or by blocking
calls using a call screening method which generates a network message not
allowing calls to complete,when the Company deems it necessary to take such
action to prevent unlawful use of its service.The Company will restore service as
soon as it can be provided without undue risk.
2.5.4 The Customer may terminate service upon verbal or written notice for the
Company's standard month to month contract.Customer will be liable for all
usage on any of the Company's service offerings until the Customer actually
leaves the service.Customers will continue to have Company usage and be
responsible for payment until the Customer or its agent notifies its local exchange
carrier and changes its long distance carrier.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 L!Idaho Price List No.1
Original Page 15
INTEREXCHANGE TELECOMMUNICATIONS SERVICES
SECTION 2 -RULES AND REGULATIONS (CONT'D)
2.6 interruption of Service
2.6.1 Credit allowance for the interruption of service which is not due to the Company's
testing,inspecting,or adjusting,of equipment;or to the failure of channels or
equipment provided by the Customer;or to the Company's blocking of services to
certain locations;and that is not caused by the Customer,is subject to the generalliabilityprovisionssetforthin2.3.It shall be the obligation of the Customer to
notify the Company immediately of any interruptionin service for which a credit
allowance is desired.Before giving such notice,the Customer shall ascertain that
the trouble is not being caused by any action or omission by the Customer within
his control,or is not in wiring or equipment,if any,furnished by the Customer
and connected to the Company's facilities.
2.6.2 No credit is allowed in the event that service must be interrupted in order to
provide routine service quality or related investigations.
2.6.3 Credit for failure of service shall be allowed only when such failure is caused by
or occurs due to causes within the control of the Company.
2.6.4 Credit for interruptionshall commence after the Customer notifies the Company
of the interruption or when the Company becomes aware thereof,and ceases
when service has been restored.
2.6.5 For purposes of credit computation,every month shall be considered to have 720
hours.
2.6.6 No credit shall be allowed for an interruption of a continuous duration of less than
two hours.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magnan L LC Idaho Price List No.1
Original Page 16
INTEREXCHANGE 1 0 El i T)MMUNICATIONS SERVICES
2.6 Interruptionof ServiceÍCont'd)
2.6.7 The Customer shall be credited for an interruption of two hours or more at the rate
of 1/720th of the monthlycharge for the facilities affected for each hour or quarter
hour increments thereof that the interruption continues.
CREDIT FORMULA:
Credit =(A x B)/720
"A"-outage time in hours
"B"-total monthlycharge for affected facility
2.7 Restoration of Service
The use and restoration of service shall be in accordance with the priority system
specified in part 64,Subpart D of the Rules and Regulations of the Federal
CommunicationsCommission
2.8 Deposits
The Company will not require any Customer to make a deposit to secure or maintain
service.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC idaho Prio 1 ist No.1
Original Page 17
2.9 Advance Payments
The Company will not require any Customer to make an advance payment.
2.10 Taxes
All federal,state and local taxes,assessments,surcharges,or fees (i.e.,gross receipts tax,
sales tax,use tax,municipal utilities tax)are listed as separate line items and are not
included in the quoted rates.
2.11 Billing and Charges
2.11.1 The Company will bill its customers directly.Billingwill be payable upon receipt
and will be considered past due if not paid within 5 days.
2.11.2 The Customer is responsible for payment of all charges for services furnished to
the Customer,as well as to all persons using the Customer's codes,exchange
lines,facilities,or equipment,with or without the knowledge or consent of the
Customer.The security of the Customer's Authorization Codes,subscribed
exchange lines,and direct connect facilities is the responsibility of the Customer.
All calls placed using direct connect facilities,subscribed exchange lines,or
Authorization Codes will be billed to and must be paid by the Customer.
Recurring charges and non-recurring charges may be billed in advance.Charges
based on actual usage during a month and any accrued interest will be billed
monthlyin arrears.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho Price List No.1
Original Page 18
INTEREXCHANGE TELECOMMUNICATIONS RVICES
2.12 Collection Costs
In the event Company is required to initiate legal proceedings to collect any amounts due
to Company for regulated services,or for the enforcement of any other provision of this
Price List or applicable law,Customer shall,in addition to all amount due,be liable to
Company for all reasonable costs incurred by Company in such proceedings and
enforcement actions,including reasonable attorneys'fees,collection agency fees or
payment,and court costs.In any such proceeding,the amount of collection costs,
including attorneys'fees,due to the Company will be determined by the Court.
2.13 Customer Complaints and/or Billing Disputes
2.13.1 Customers rnay contact the Company's representatives 24 hours a day,7 days a
week at 866-240-1912 or by writing the Company at 5445 Legacy Dr.,Suite 180,
Plano,TX 75024.
2.13.2 Any objection to billed charges should be reported within thirty (30)days of the
date of the invoice to the Company.Adjustments to Customers'bills shall be
made to the extent that records are available and/or circumstances exist which
reasonably indicate that such charges are not in accordance with approved rates or
that an adjustment may otherwise be appropriate.A Customer who is unable to
resolve a billing dispute with the Company may contact the Commission to
intervene in the billingdispute.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Original Page 19
INTEREXCHANGE TELECOMMUNICATIONS SERVICES
SECTION 3 -DESCRIPTION OF SERVICE
3.1 Timina of Calls
3 1.1 Chargeable Time
The Customer's long distance usage charge is based on the actual usage of The
Company's network.Usage begins when the called party picks up the receiver.
When the called party picks up is determined by hardware answer supervision in
which the local telephone company sends a signal to the switch or the software
utilizing audio tone detection.When software answer supervision is employed,
up to 60 seconds of ringing is allowed before it is billed as usage of the network.
A call is terminated when the calling party hangs up thereby releasing the network
connection.If the called party hangs up but the calling party does not,chargeable
time ends when the network connection is released or by automatic timing
equipment in the network.There will be no charges for incomplete calls.
3.1.2 Billing Increments
The minimum call duration and initial billingperiod is 6 seconds for all intrastate
direct dialed calls unless otherwise specified by this Price List.Any additional
period is measured and rounded to the next higher 6 second increment unless
otherwise specified by this Price List.
3.L3 Rounding
All calls will be rounded to the fourth decimal place amount of a call charge.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho Price List No.l
Original Page 20
SECTION 3 -DESCRIPTION OF SERVICE (CONT'D)
3.2 Calculation of Distance
Usage charges for all mileage sensitive products are based on the airline distance rate
centers associated with the originating and terminating points of the calL
The airline mileage between rate centers is determined by applying the formula below to
the vertical and horizontal coordinates associated with the rate centers involved.The
Company uses the rate centers and associated vertical and horizontal coordinates that are
produced by Telcordia in their NPA-NXX V &H Coordinates Tape and the NECAs'
Price List No.4
FORMULA:2
(VI -V2)+0(Hl-H2)2
EXAMPLE:Distance between Miami and New York City -
VHiami 8,351 529
New York 4,997 _lA06
Difference 3,354 -879
Square and add:11,249,316 +772,641 =12,021,196
Divide by 10 and round:12,021,597 /10 =1,202,195.70
=1,202,196
Take square root and round:1,202,196 =1,096.4
=1,097 miles
3.3 Minimum Call Completion Rate
A Customer can expect a call completion rate (number of calls completed /number of
calls attempted)of not less than 95%during peak use periods for all services ("1+"
dialing).
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho Price List No.l
Original Page 21
INTEREXCHAM l i i !>\!\i R)\SE RVICES
NT'D)
3.4 Service O_ffferinis
3.4.1 Switched Access Services
Switched Access Service allows a customer to access the Company's long
distance network via switched telephone lines.
A.Inbound Switched Service
Inbound switched service receives inbound intrastate calls on switched
access lines using 800,866,877 or 888 number(s).
B.Outbound Switched Service
Outbound switched service sends outbound intrastate calls on switched
access lines by dialing "l+ten digits"for InterLATA calls.
3.4.2 Dedicated Access Services
Dedicated Access Service allows a customer to access the Company's long
distance network via DS1 (1.544 Mbps)or larger dedicated circuits.Dedicated
circuits will bypass the local central office and not be considered switched.
A.Inbound Dedicated Service
Inbound dedicated service receives inbound intrastate calls on DS1 (1.544
Mbps)or larger dedicated circuits using 800,866,877 or 888 number(s).
B.Outbound Dedicated Service
Outbound dedicated service sends outbound intrastate calls on DSI (1.544
Mbps)or larger dedicated circuits.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC llaho Prie i No i
INTEREXCHANGE TELECOMMUNICATIONS SERVICES
SECTION 3 -DESCRIPTION OF SERVICE (CONT'D)
3.4 Service OfferinosÍCont'd)
3.4.3 Local Integrated Services Digital Network (ISDN)Primarv Rate Interface (PRI)
The ISDN PRI Port provides a DS1 level electrical interface to the local switch
for the provision of 24 DSO 64 Kbps channels.The base configuration consists of
23 64 Kbps B channels for end user voice and/or data traffic and one 64 D
channel for out of band signaling control of the B channels.The Primary Rate
ISDN Port provides access to the functions and capabilities of the local switch
data functions.The full complement of channels will always be present at the
physical network interface.All channels can simultaneously support independent
applications.B channels are capable of supporting Voice and Circuit Switched
Data.The D channel controls all B channels Voice and Circuit Switched Data.
Local ISDN PRPs are a local exchange service offering provisioned by the
Company in jurisdictionswhere local exchange authority has been secured.Long
distance usage generated from a Local ISDN PRI will be considered switched.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho Price List No.l
Original Page 23
INIEREX(lb\Mil lil f (O\i\l \lt \lk)\¾¾ERVICES
3.4
3.4.4 Leased Line Service
The Company offers and leased line services capable of transmitting voice and
data.The Customer's total use of the Company's service is charged at the
applicable rates set forth herein,in addition to any monthlyservice charges.None
of the service offerings are time-of-day sensitive.
For leased line telecommunications services,the Company offers rates on a
"month to month"basis,and on a term agreement contract basis.Rates are based
on a number of factors,includingmileage and Customer commitment to a volume
of service for a fixed term of months.
Leased Line Services are available from the Company,where technically and
economically feasible.
A leased line is a private,dedicated point-to-point connection between a
Company POP and another point on the Company's network specified by the
Customer.Leased Line service is provided to Customers with transmission
speeds of either DS1 (1.544 Mbps),DS3 (44.736 Mbps),OC3 (155.52 Mbps),
OCl2 (622.08 Mbps)and OC48 (2,488.32 Mbps).
3.5 Special Promotional Offerings
The company may from time to time engage in special promotional offerings limited to
certain dates,times or locations designed to attract new subscribers or increase subscriber
usage.The company will not have special promotional offerings for more than 90 days
in any 12 month period.Promotions will be made available to Commission Staff upon
written request.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho Price List No.l
Original Page 24
INTEREXCHANGE TELECOMMUNICATIONS SERVICES
SECTION 4 -RATES
4.1 General Rate Information
4.1.1 Call Duration
Customers will be charged a minimum amount for all completed calls equivalent
to 6 seconds of their subscribed rate plan.
4.1.2 RBOC -ITC Surcharoe
Dedicated rates pursuant to this Price List are based upon the condition that the
Customer will terminate at least 80%of Customer's total termination usage and
originate at least 85%of the Customer's total origination usage in a tandem owned
and operated by a Regional Bell Operating Company ("RBOC").The Company
shall apply a surcharge of three cents ($0.03)per minute of use to the number of
minutes that exceed 20%of the total Non-RBOC termination minutes and four
cents ($0.04)per minute of use to the number of minutes that exceed 15%of the
total Non-RBOC origination minutes.
4.1.3 Charge for Non-Billable Toll Free Calls
If a Customer's usage of a toll-free number results in the non-billable (non-
completed)calls for such toll-free number in any month to be greater than 7%of
the billable (completed)calls for such toll-free number in that month,the
Company may charge Customer a non-discountable $0.02 charge for each non-
billable call.
4.1.3 Toll Free Minimum Usage Charge
If a customer does not use $100.00 of switched inbound toll free usage in a billing
month,a $15.00 minimum usage charge will be billed for each toll free number
terminating to switched local telephone line(s)reserved by the Customer.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho Price List No.1
Original Page 25
INTEREXCHANGE TELECOMMUNICATIONS SERVICES
SECTION 4 -RATES (CONT'D)
4.2 Rate Schedules
4.2.1 Inbound Switched Service
Inbound Switched Service -$0.089 per minute
4.2.2 Outbound Switched Service
Outbound Switched Service -$0.059 per minute
4.2.3 Inbound Dedicated Service
Inbound Dedicated Service -$0.059 per minute
4.2.4 Outbound Dedicated Service
Outbound Dedicated Service -$0.039 per minute
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho Price List No.1
Original Page 26
SECTION 4 -RATES (CONT'D)
4.2 Rate Schedules (Cont'd)
4.2.5 Leased Line Service -Nonrecurring Installation Chama
Transmission Speed Term of Contract in Months
12
DS1 $1,000.00
Note:The foregoing rates represent a onetime installation charge associated with
the Service.
4.2.6 Leased Line Service -Base Rates for Recurring Charges
Transmission Duration of Contract (in months)
Speed 12
DS1 $0.1210
Note:The foregoing monthlyrates are per DSO mile,based on V&H coordinates;
additional POP to POP charges and/or local access charges may apply.Contracts
over 12 months will be priced ICB
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho Price List No.1
Original Page 27
INTEREXCHANGE TELECOMMUNICATIONS SERVICES
4.2 Rate SchedulesíCont'd)
4.2.7 Leased Line Service -Volume Discount Percentages by Contract Term
Volume Term of Contract in Months
12
$100,000.00 3%
$200,000.00 5%
$500,000.00 7%
Note:All Volume Discounts are applied when the End User reaches the specified
level.Volume amounts over the next lower increment will be rounded down to
that lower increment.Volume discounts are based on the gross monthlycost of
service and are applied to the base rate per circuit,per month.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho Price List No.1
Original Page 28
INTEREXCHANt Ill.1 li\lND \\M)NSSiRillIS
SM l10N A -RATES (CONT'D)
4.3 Ancillary Charges
MRC NRC
Outbound Account Codes (non-verified)$10.00 $25.00
Outbound Account Codes (verified)$10.00 $25.00
Inbound Account Codes (non-verified)$60.00 $85.00
Inbound Account Codes (verified)$60.00 $85.00
Monthly CDR per CD ROM $75.00 $00.00
PICC Surcharge:
Business Single Line $00.00 $00.00
Business Multi-Line $1.50 $00.00
Centrex $0.53 $00.00
ISDN Line/BRI $2.81 $00.00
ISDN/PRI $23.92 $00.00
Direct termination Overflow (per order)$90.00 $75.00
8YY SMS Fee (per active SYY)$0.80 $0.50
8YY Directory Assistance (per 8YY listed)$35.00 $35.00
8YY Area Code Blocking $00.00 $30.00
8YY DNIS Deliver (per order)$00.00 $700.00
8YY ANI Delivery (per trunk group)$75.00 $150.00
Unauthorized PIC (per ANI)$00.00 $25.00
Network Interconnection Charge $00.00 $00.00
Direct Termination Overflow -Allows a dedicated access line customer to control
potential congestion of calls placed on an 8YY number by sending overflow calls to
another 8YY trunk group,WATS access line,dedicated access line or business line.
Dialed Number Identification -Allows a dedicated access customer to receive calls from
multiple 8YY numbers on the same terminating trunk group by sending special
identification digits along with the 8YY call to the customer site.Customer must have
proper equipment to receive Real Time ANI.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho Price List No.1
INTEREXCHANGE TELECOMMUNICATIONS SERVICES
4.3 Ancillary Charges (Cont'd)
Real Time ANI -Allows a dedicated customer to receive the ANI of the calling party if
the call originates from an equal access end office.Real Time ANI is currentlyprovided
via in-band signaling.Terminating equipment must accept FGD signaling.
Special Routing Features -Special Routing features such as Day of Week Routing,
Holiday Routing,Time of Day Routing and Percentage Allocation Routing are not
available.
4.4 Directory Assistance
A long distance directory assistance charge applies when the caller accesses the
Company's network by dialing 1 +Area Code +555-1212 to place a request for a
telephone number.A caller may request one telephone number per directory assistance
call.The charge applies to each inquiry regardless of whether the directory assistance
bureau is able to supply a listed number.A credit will be issued for any directory
assistance charge for which the Customer experiences poor transmission quality,is cut
off,receives an incorrect telephone number,or misdials.
Per Inquiry
Directory Assistance Charge -$0.75
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho Price List No.l
Original Page 30
4.5 Payphone Use Surcharge
An undiscountable payphone use surcharge of $.75 shall apply to each coinless call
which The Company can identify as being placed from an intrastate payphone by or to
the Customer or its permitted user.This includes,but is not limited to,calls placed with
The Company calling card,collect calls and calls placed to 8YY numbers.This charge is
in addition to standard Price Listed usage charges and is for the use of the payphone
instrument to access The Company's service.
4.6 Finance Charoe and Late Fee
A finance charge in the amount of 1.5%monthly will be charged on any past due
balances.In addition,if the amount considered past due is greater than $6.00,a late fee
in the amount of $10.00 will also be applied.
4.7 Return Check Charges
A fee of $20.00 will be charged for each check returned.
4.8 Reconnection Charge
If the Company allows a customer to be reconnected,a reconnection fee of $200.00 per
occurrence is charged when service is re-established for Customers who had been
disconnected for non-payment.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Original Page 31
INTEREXCHANGE TELECOMMUNICATIONS SERVICES
SECTION 5 -SPECIALIZED SERVICE ARRANGEMENTS
5.1 Customized Service Packages and Competitive Discounts
From time-to-time,based on competitive situations,the Company will offer special
discount structures or promotional offerings to retain existing customers and/or develop
new customers.
Customized service packages and competitive pricing packages may also be furnished at
negotiated rates on a case-by-case basis,in response to requests by Customers to the
Company for proposals or for competitive bids.Service offered under this Price List
provision will be provided to Customers pursuant to contract.Unless otherwise specified,
the regulations for such arrangements are in addition to the applicable regulations and
prices in other sections of this Price List.Specialized rates or charges will be made
available to similarly situated Customers on a non-discriminatory basis.Customized
service contracts will be filed with the Commission upon request of Commission Staff or
an authorized representative.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho