Magna5 LLC_CLEC Tariff.pdf

Magna5 LLC Idaho P.UC. Tariff No. 1
1st Revised Page 1
Replaces Original Page 1
LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES
______________________________________________________________________________

______________________________________________________________________________
Issued: November 22, 2019 Effective: December 2, 2019

By: Joseph O’Hara, Chief Financial Officer
3001 Dallas Pkwy, Suite 610
Frisco, TX 75034

LOCAL EXCHANGE SERVICES TARIFF

OF

MAGNA5 LLC

This tariff is on file with the Idaho Public Utilities Commission and copies may be inspected,
during normal business hours, at Magna5 LLC, 3001 Dallas Pkwy, Suite 610, Frisco, TX 75034.
Magna5 LLC can also be reached at 866-240-1912 toll free.
(T)

(T)
(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
December 2, 2019
Boise, Idaho
Magna5 LLC Idaho P.UC. Tariff No. 1
1st Revised Page 2
Replaces Original Page 2

LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES
______________________________________________________________________________

______________________________________________________________________________
Issued: November 22, 2019 Effective: December 2, 2019

By: Joseph O’Hara, Chief Financial Officer
3001 Dallas Pkwy, Suite 610
Frisco, TX 75034
CHECK LIST

Current sheets in the Tariff are as follows:

PAGE Revision PAGE Revision PAGE Revision PAGE Revision
1 1st Revised*31 Original
2 1st Revised*32 Original
3 Original 33 Original
4 Original 34 Original
5 Original 35 Original
6 Original 36 Original
7 Original 37 Original
8 Original 38 Original
9 Original 39 Original
10 Original 40 Original
11 Original 41 Original
12 Original 42 Original
13 Original 43 Original
14 Original 44 Original
15 Original 45 Original
16 Original 46 Original
17 Original 47 Original
18 Original 48 Original
19 Original 49 Original
20 Original 50 Original
21 Original 51 Original
22 Original
23 Original
24 Original
25 Original
26 Original
27 Original
28 Original
29 Original
30 Original

* Indicates new page revision with this issue
(T)
(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
December 2, 2019
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.l
Original Page 3
LOCAL ENCl i ANG TELECOMMUNICATIONS SERVICES
TITLE PAGE.............................................1
CHECKSHEE T.................................................2
TABLE OF CONTENTS.....................................................3
SYMBOLS ....................................................................4
TARIFF FORMAT ......................................................................................5
INTRODUCTION ...............................................................................................6
SECTION 1 -TECHNICAL TERMS AND ABBREVIATIONS ...............................................7
SECTION 2 -RULES AND REGULATIONS.....................................................12
SECTION 3 -DESCRIPTION OF SERVICE.........................................................37
SECTION 4 -RATES....................................................................................47
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial (
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.l
Original Page 4
LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES
M henes er taritT sheets are ret ised,changes n in be identiled by the followingsymbols:
(C)To signify changed regulation.
(D)To signifydeleted or discontinued rate,regulation or condition.
(I)To signify a change resulting,in an increase to a customer's bill.
(M)To signify material moved from or to another part of tariff with no change in text,
rate,rule or condition.
(N)To signify new rate,regulation,condition or sheet.
(R)To signify a change resulting in a reduction to a customer's bill.
(T)To signify change in text but no change in rate,rule or condition.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.1
Original Page 5
LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES
A.Page Numbering.Page numbers appear in the upper-right corner of the page.Pages are
numbered sequentially.However,new pages are occasionally added to the tariff.When
a new page is added,the page appears as a decimal.For example,a new page added
between pages 34 and 35 would be 34.1.
B.Page Revision Numbers.Revision numbers also appear in the upper-right corner of the
page.These numbers are used to determine the most current page version on file with the
Idaho Public Utilities Commission.For example,the 4th revised Page 34 cancels the
third revised Page 34.Because of deferrals,notice periods eh,the most current page
number on file with the Commission is not always the tariff page in effect.Subscriber
should consult the check page for the page currentlyin effect.
C.Paragraph Numbering Sequence.There are nine levels of paragraph coding.Each level
of coding is subservient to its next higher level of coding.
2.
2.1.
2.1.1.
2.1.1.A.
2.1.1.A.1.
2.1.1.A.1.(a)
2.1.1.A.l.(a).I
2.1.1 A.1 (a).1.(i)
2.1.1 .A.1.(a).1 (i)(1)
D.Check List of Effective Pages.When a tariff filing is made with the Commission,an
updated Check List of Effective Pages ("Check List")accompanies the tariff filing.The
Check List lists the pages contained in the tariff,with a cross reference to the current
revision number.When new pages are added,the Check List is changed to reflect the
revision.All revisions made in a given filing are designated by an asterisk (*).There
will be no other symbols used on the Check List if these are the only changes made to it
(i.e.,the format,etc.).The subscriber should refer to the latest Check List to find out if a
particular page is the most current page on file with the Commission.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.1
Original Page 6
INTRODUCTION
This tariff ("Tariff')contains the regulations and rates applicable to the furnishingof intrastate,
common carrier,local exchange telecommunications services by Magna5 LLC ("Company")
between various locations in the State of Idaho.
The regulations governing the provision and use of services offered under this Tariff are set forth
in Section 2.Service descriptions and rates are set forth in Sections 3 and 4,respectively.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Ofñeer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.l
Original Page 7
LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES
SECTION 1 -TECHNICAL TERMS AND ABBREVIATIONS
Certain terms used throughoutthis Tariff are defined below.
Authorization Code
"Authorization Code"means a numerical code,one or more of which are assigned to a Customer
to enable it to access the Services provided by the Company and to identify the Customer for
billingpurposes.
Carrier
"Carrier"means a communications common carrier authorized by the Commission or the FCC to
provide communications service to the public.
Commission
"Commission"means the Idaho Public Utilities Commission.
Companv
"Company"refers to Magna5 LLC,unless otherwise specified.
Credit(s)
"Credit(s)"has the meaning set forth in Section 2.26.
Credit Allowances
"Credit Allowances"has the meaning set forth in Section 2.26.
Credit Limit
"Credit Limit"means a credit limit placed on Customer's monthly consumption of Services
pursuant to Section 2.18.
Customer
"Customer"means the person,firm,company,corporation,or other entity who,pursuant to a
Service Order,orders Service(s)under this Tariff.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Ofñeer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.1
Original Page 8
LOCAL EXCHANtil !H 00 O\1\ll NR ATIONS SE R\It TN
SECTIONl-TECHNICAL RNN \ND \BBRI.\\\lM\<RONiln
FCC
"FCC"means the Federal Communications Commission.
Governmental Authority
"Governmental Authority"means any judicial,administrative,or other federal,state or
municipal governmental authority (including without limitation the Commission and the FCC)
having jurisdiction over the Company or the provision of Services hereunder.
Holidays
"Holidays"means all Company-specified holidays:New Year's Day (January 1),Independence
Day (July4),Labor Day,Thanksgiving Day and Christmas Day (December 25).
ICB
Individual Case Basis"or "ICB"has the meaning set forth in Section 2.35.
Interruption
"Interruption"means the disruption of,or removal of a circuit from,Service such that the Service
becomes unusable by Subscriber for a continuous period of thirty (30)minutes or more.
InterLATA Service
"InterLATA Service"means communications between a point located in a local access and
transport area ("LATA")and a point located outside such area.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Ofñcer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.1
Original Page 9
LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES
SECTION l -TECHNICAL TERMS AND ABBREVIATIONS (CONT'D)
Local Exchange Carrier ("LEC")
"LEC"means any person that is engaged in the provision of local exchange service or exchange
access service.However,such term does not include any person insofar as such person is
engaged in the provision of commercial mobile radio service.
Local Access and Transport Area ("LATA")
"Local Access and Transport Area"or "LATA"means a geographical area established by the
U.S.District Court for the District of Columbia in Civil Action No.82-0192,within which a
LEC provides communications service.
Minimum Service Period
"Minimum Service Period"(or "MSP")means the minimum period of time during which
Customer takes Services under this Tariff.
NP
Number Portability -a service arrangement that allows a Customer to retain its telephone
number when switching to another service provider.
Other Providers
"Other Providers"means any carriers or other service providers,whose services or facilities are
connected to the Services.
Performance Failure
"Performance Failure"means any disruption,degradation,or failure of Service,including
without limitation any Interruption (but excluding Scheduled Interruptions),any installation
failure or delay,or any mistake,delay,omission,error or other defect in the Service or in the
provision thereof.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.l
Original Page 10
LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES
"Regulation(s)"means any and all law(s),rule(s),regulation(s)(including without limitation
those set forth in this Tariff),order(s),policy or policies,ruling(s),judgment(s),decree(s)or
other determination(s)which are made by the Commission or any other Governmental Authority
or which arise under any federal,state,or local statute,utility code,or ordinance,and which are
applicable to the Services or to any provision of this Tariff.
Resale Tariff(s)
"Resale Tariff(s)"means the tariff(s)of one or more UnderlyingCarriers.
Scheduled Interruption
"Scheduled Interruption"means an Interruptionwhich has been scheduled by the Company in
advance for maintenance,testing,or other administrative purposes.
Service(s)
"Service(s)"means the Company's regulated,communications common carrier service(s)
provided under this Tariff.
Service Commencement Date
"Service Commencement Date"means either (i)the first day followingthe date on which the
Company notifies the Customer that the requested Service is available for use,(ii)in the event
Customer lawfully refuses to accept such Service,the date of Customer's acceptance of such
Service,or (iii)another,mutuallyagreed upon date.
Service Order
"Service Order"means (i)a contract between the Company and Customer,or (ii)a Company
designated form used from time to time by Customer for purposes of ordering Services
hereunder.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.I
Original Page 11
LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES
Subscriber
"Subscriber"means a person,firm,company,corporation,or other entity that is authorized by
the Customer to use Service under this Tariff.
TDD
TDD"means a Telecommunications Device for the Deaf.
Termination (Terminate)
"Termination"(or "Terminate")means discontinuance of (to discontinue)Services,either at
Customer's request,or by the Company in accordance with Regulations.
Third Party Billing Companies
"Third Party Billing Companies"means,collectively,any clearinghouses,LECS,Other
Providers,credit card companies or other third parties who bill Customers for Services on the
Company's behalf.
UnderlyingCarrier(s)
"UnderlyingCarrier(s)"means the LEC(s)or other Carrier(s)whose services are resold or leased
by the Company pursuant to this Tariff.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.l
Original Page 12
LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES
2.1 Undertaking of the company
2.1.1 Obligation to Provide Service
The Company shall exercise its best efforts to provide Services to Subscribers
pursuant to the terms and conditions of this Tariff.The company shall exercise
reasonable efforts to make such Services available for Subscribers'use on either
the installation date set forth in a Service Order (or,if no date is specified)as soon
as practicable after execution of a Service Order,subject to Customer's
compliance with Regulations.In addition to the Service Order,Customer shall
also execute such other documents as the Company may reasonably require.In
the event of a conflict or inconsistency between (i)the terms of a Service Order
(or of any other document executed by the Customer)and (ii)those of this Tariff,
the latter shall govern.
2.1.2 Conditions to Company's Oblications
The obligations of the company to provide services are subject to the following:
(i)availability,procurement,construction,and maintenance of facilities required
to meet the Service Order;(ii)the provision of Services to the Company for
Resale by the Underlying Carrier;(iii)interconnection to Other Providers'
services or facilities as required;and (iv)any applicable Credit Limit.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.1
Original Page 13
LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES
SECTION 2 -RULES AND REGUIATIONSJCONT'D)
2.1 Undertaking of the companvíCont'd)
2.1.3 Right to Discontinue or Block Services
The Company reserves the right (i)to discontinue or temporarily suspend Services
to or from a location where the necessary facilities or equipment are not available
under terms and reasonably acceptable to the Company;or (ii)to block Services to
any Subscriber location or any authorization Code,without any liability
whatsoever,in the event that the Company detects or reasonably suspects either (a)
fraudulent or unlawful use of the Services at or by means of said location or
Authorization Code,or (b)consumption of Services in excess of the Credit Limit (if
any).
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.1
Original Page 14
LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES
SECTION 2 -RULES AND REGULATIONS CONT'D)
2.2 Responsibility and Use
2.2.1 Services may be used by Customer or Subscriber for any lawful purpose,twenty
four (24)hours per day,seven (7)days per week,subject to the terms and
conditions set forth herein and in any applicable Service Order.Customer is
solely responsible for (i)prevention of unauthorized,unlawful or fraudulent,use
of or access to Services,which use or access is expressly prohibited;and (ii)
administration and non-disclosure of any Authorization Codes provided by
Company to Customer.
2.2.2 Although the Company reserves all rights to any telephone number assigned to a
customer for local service,the customer has the right to port any number to another
carrier.At all times,the Company will comply with all Federal Local Number
Portability guidelines.
2.3 Transmission
The Services are suitable for the transmission of voice,data,or other communications
only to the limited extent set forth in the Tariff(s).
2.4 Call blocking
Notwithstandingany other provision of this Tariff,the Company may block calls which
are (i)made to certain countries,cities,or central office ("NXX")exchanges,or (ii)use
certain Authorization Codes,as the Company,in its sole discretion,deems reasonably
necessary to prevent unlawful or fraudulert use of Services.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.1
Original Page 15
LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES
SECTION 2 -RULES AND REGULATIONS (CONT'D)
2.5 Interconnection
2.5.1 Services or facilities furnished by the company will be connected with services or
facilities of Other Providers subject to any technical limitations set forth in said
Other Providers'tariffs (if any);provided,however,Service furnished by the
company is not part of a joint undertaking with any Other Provider.
2.5.2 Interconnection with the facilities or services of Other Providers is subject to (i)
the availability of said Other Providers'facilities;and (ii)the applicable terms and
conditions of the other Providers'tariffs (if any).Customer shall be solely
responsible for satisfying all legal requirements for interconnecting Customer
provided terminal equipment or communications systems with Other Providers'
facilities,including,without limitation,application for all licenses,permits,rights
of-way,and other arrangements necessary for such Interconnection.Satisfaction
of all legal requirements,any interface equipment or any other facilities necessary
to interconnect the facilities of the Company and Other Providers must be
provided at the Customer's sole expense.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.1
Original Page 16
LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES
2.6 Equipment
2.6.1 The company's facilities or Services may be used with or terminated to Customer
Premises equipment ("CPE"),such as a private branch exchange,key system or
pay telephone.CPE is the sole responsibility of the Customer and the Company
has no responsibility whatsoever for the installation,operation,and maintenance
of such CPE.The Customer is solely responsible for all costs of installing,
maintaining or repairing CPE,including without limitation personnel charges,
wiring costs,and costs associated with routing of electrical power,incurred in the
attachment to and use of the Company's facilities or Services.
2.6.2 The Customer is responsible for ensuring that all attached CPE conforms to the
Federal Communications Commission's registration requirements set forth in Part
68 of the Code of Federal Regulations (as amended),and the Company may
discontinue the provision of Services to any location where CPE fails to conform
to such Regulations.
2.6.3 The Customer will be responsible for payment of service charges at the
Company's standard,hourly rates in effect from time to time for visits by
Company personnel to the Customer's premises in response to any Service
difficulty or trouble report determined to be caused,in whole or in part,by the use
of any CPE,Services,facilities,or other equipment which is not provided by the
Company.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Ofñeer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.1
Original Page 17
LOCAL EXCHANGl Til i CO\1\l NICATIONS SERVICES
SECTION 2 -RULES AND REGULATTONS (CONT"D)
2.7 Title
Title to any and all equipment or facilities provided by Company under this Tariff will
remain in the Company.
2.8 Customer Premises
Customer shall provide,without cost to Company,all equipment,space,conduit,and
electric power required to terminate the Services at the Subscriber's premises.The
Customer shall arrange for the company,or other Carriers as required,to leave access to
the Subscriber's premises at all reasonable times for purposes of Service installation,
Termination,inspection and repair.Customer shall be solely responsible for any damage
to or loss of Company equipment while on the premises of Subscriber,unless such
damage is caused by the negligence or willful misconduct of the Company,its employees,
subcontractors or agents.
2.9 Non-routine maintenance and installation
At the Customer's request,the Company will perform installation or maintenance on
weekends or times other than during normal business hours;provided,however,customer
may be assessed reasonable,additional charges based on the Company's actually incurred
labor,material or other costs for such non-routine installation or maintenance.Said non-
routine maintenance and installation will be subject to availability to Company by
contract providers.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.1
Original Page 18
LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES
SECTION 2 -RULES AND REGULATIONSJCONT'D)
2.10 Interruption
The Company,without incurring any liability whatsoever,may make Scheduled
Interruptionat any time (i)to ensure compliance by the Customer or Subscriber with
Regulations (including without limitation the provisions of this Tariff),(ii)to ensure
proper installation and operation of the Customer's and the Company's equipment and
facilities,(iii)to prevent fraudulent use of or access to the Services,or (iv)to perform any
other maintenance,testing or inspection reasonably required for the provision of Services
hereunder.
2.11 Service commencement and acceptance
Billing for Services will commence as of the Service Commencement date.The
Company shall notify the Customer when Services ordered pursuant to an accepted
Service Order are ready for use.Customer may refuse to accept such Services only if
such Services fail to substantially comply with the specifications (if any)therefore set
forth in the Service Order or in this Tariff.
2.12 Minimum Service Period
The Minimum Service Period ("MSP")will be for the term specified in the applicable
Service Order,which term must be no less than thirty (30)days.Except as otherwise
provided in the Service Order,(i)this MSP will automatically renew for subsequent
terms of equal duration,and (ii)either the Company or the Customer may elect not to
renew any MSP by written notice to the other no later than thirty (30)days prior to the
expiration date of said MSP.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.l
Original Page 19
LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES
2.13 Service Order Cancellation
Customers who cancel a Service Order prior to Service installation (including without
limitation cancellation of special construction or Services provided on an individual case
basis will incur a charge equal to the greater of (i)the non-recurring charges for the MSP,
or (ii)the company's reasonably incurred,actual expenses associated with such
cancellation..
2.14 Billing and Pavments
2.14.1 Except as otherwise limited by Regulation,Customer shall be responsible for
payment of all charges,whether authorized or not,for any and all use of or access
to Services provided to Subscribers,including without limitation any
unauthorized,unlawful or fraudulent use or access.
2.14.2 All amounts stated in each monthlyinvoice are due and payable immediately upon
Customer's receipt thereof.
2.14.3 Except as otherwise provided in this Tariff,charges for Services will be billed to
Customer on a monthly (30 day)basis.Local service charges,including
installation charges,are billed in advance.Certain toll charges and NRCs are
billed in arrears.
2.14.4 Charges for telecommunications Service will be billed to Customer on a monthly
(30 days)basis,in advance,20 days before the due date for the followingmonth's
service.Customer's Service will be discontinued if the amount stated on the
monthly invoice is not paid in full by 5:00 p.m.on the 10th day of the month
followingthe due date.Customers may pay their monthly bills with a casher's
check,money order,cash,money gram,credit card or ACH payment directly to
the Company or at an authorized agent of the Company.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.1
Original Page 20
LOCAL EXCHANGE TELECOMMUNICATIONS Si RVICES
2.14 Billing and Payments/Cont'd)
2.14.5 Except as otherwise provided in this Tariff,the Company,at its sole Option,may
Terminate Services in the event Customer fails to pay any invoice within thirty
(30)calendar days after the due date stated thereon,subject to ten (10)business
days prior written notice and at least twenty-four (24)hours notice as well as to
any other applicable Commission Regulations provided.
Termination of Services by the Customer or the Company for any reason
whatsoever will not relieve Customer of its payment obligations for all Service
charges incurred by Customer through the date of Termination.
Any invoice for Services not disputed in writing by Customer within ten (10)days
after receipt thereof is to be deemed conclusivelycorrect and binding upon the
Customer;provided,however,Customer will have the right to Obtain Commission
investigation of any disputed invoice before Service is disconnected in accordance
with Regulation.
2.15 Late Payment
If the customer's invoice is not paid in full by 5:00 p.m.on the 10th day of the
month followingthe due date the customers account will be charged a $20.00 late
payment fee.
2.16 Deposits
The Company does not require deposit to secure service.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Ofñeer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.l
Original Page 21
LOCAL EXCHAMiE I l IN OM\U >M il lONS SERVICES
2.17 Advance Pavments
2.17.1 Recurrine Advance Pavments
The Company will not require any Customer to make an advance payment.
2.17.2 Non-Recurring Advance Payments
The Company will not require any Customer to make an advance payment.
2.18 Credit Limit
The Company may,at any time,set a Credit Limit for any Customer's or Subscribers'
consumption of Services for any monthly period if determination has been made that
there is a need for a Credit Limit to be established.Customers will be notified in writing
of a need for credit limit.
Such a Limit will be based on average monthly usage for a total of two months.Charges
for local access to 911 services are not included in amounts established for Credit Limit
purposes.
The determination of need of a Credit Limit is based on:
A.A Customer who in the last twelve (12)months has had service
disconnected either from The Company or from another utility;
B.If a Customer exceeds an agreed upon a usage amount for a period of two
(2)months.
2.19 Taxes
The Customer is responsible for payment of any and all state taxes or surcharges,
includingwithout limitation franchise fees,excise taxes,sales taxes,or municipal utilities
taxes.All such taxes and surcharges will be billed by the Company as separate line items
on Customer's invoice and are not included in any rates set forth in this Tariff.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.1
Original Page 22
2.20 Discontinuation
2.20.1 By Company
Notwithstanding any other provision of this Tariff,the Company may at its sole
option and discretion Terminate Service without incurringany liability therefore
whatsoever,subject to (i)no less than five (5)business days prior written notice
or such other notice period required by Regulation,and (ii)any applicable
Regulations,for any of the followingreasons:
A By order of a Governmental Authority;
B In the event of any unlawful,unauthorized or fraudulent use of or access
to the Services,includingwithout limitation violation of the provisions of
this Tariff,a Service Order,or of any other Regulations,by the Customer,
by any Subscriber,or by any other person;
C Customer's use of Services in excess of its Credit Limit (if any)or its
failure to make an advance payment (if so required)for Services provided
hereunder;or
D Customer's provision of false or misleading information in its Service
Order or in any other document delivered by Customer to the Company.
2.20.2 By Customer
The Customer may Terminate Service upon thirty (30)days prior verbal notice,
provided however,that Customer,upon Termination of Services prior to the end
of the MSP for any reason whatsoever,will be charged the full amount for all
nonrecurring Charges applicable to the remainder of said MSP.
Issued:May 25,20l8 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.l
Original Page 23
LOCAL EXCHAMil TEl I O\lMi NK'\\H)NS NFRYKTS
2.21 Restoration of Services
The Company shall restore any Terminated Service in accordance with Commission
Regulation,including but not limited to charging the Customer a reconnection fee as set
forth in Section 4.2.
2.22 Limitation of Liability
2.22.1 Except as caused by its willful misconduct or negligence,the Company's liability
with respect to any action,claim,judgment,damages,demand,liability or
expense,(including without limitation reasonable attorney's fees)(i)brought or
incurred by Customer,by any Subscriber,or by any other party in connection
with the installation,provision,preemption,termination,maintenance,repair or
restoration of Service (including without limitation 911 Service and Directory
Listing Service)or (ii)arising from any Performance Failure,will in no event
exceed an amount equal to the Service charges incurred by Customer for the
month during which the Service was affected.Such amount will be in addition to
any amounts that may otherwise be due Customer as Credits or Credit Allowances
pursuant to the provisions of Section 2.26 hereof.
2.22.2 To the extent permitted by any applicable Regulation,the Company's liability for
negligencewill also be limited to the amounts described in Section 2.22.1 Hereof.
2.22.3 To the extent permitted by any applicable Regulation,the Company's liability for
gross negligence will also be limited to the amounts described in Section 2.22.1
hereof.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.l
Original Page 24
LOCAL EXCHANGE TELECOMMUNICATIONS S R VICES
2.22 Limitation of Liability (Cont'd)
2.22.4 In no event will the Company be liable for loss of profits (even if the Company
has been advised of the possibility of such loss)or for any indirect,incidental,
special,consequential,exemplary or punitive damages whatsoever arising,
directly or indirectly,from or in connection with the provision of Services
(including911 Service and Directory Listing Service)hereunder.
2.22.5 Except as caused by its willful misconduct or negligence,the Company will not
be liable for defacement of or damages to Subscribers'premises or for any
personal injury or death arising,directly or indirectly,from the furnishing of
Services (including911 Service and Directory Listing Service),including without
limitation the installation or removal of any facilities,equipment or wiring
associated therewith.Customer is solely responsible for connecting any and all
apparatus,equipment and associated wiring on Subscribers'premises to the
Services,and no other Carrier or third party engaged in such activity is to be
deemed to be an agent or employee of the Company.
2.22.6 Any action or claim against the Company arising from any of its alleged acts or
omissions in connection with this Tariff will be deemed waived if not brought or
made in writing within-sixty (60)days from the date that the alleged act or
omission occurred.
2.22.7 The included tariff language does not constitute a determination by the
Commission that a limitation of liability imposed by the Company should be
upheld in a court of law.Acceptance for filing by the Commission recognizes that
it is a court's responsibility to adjudicate negligence and consequential damage
claims.It is also the court's responsibility to determine the validity of the
exculpatory clause.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.1
Original Page 25
2.23 Disclaimer
The Company will have no liability whatsoever to Customer,its employees,agents,
subcontractors,or assignees,or to any other person for (i)damages arising out of any
UnderlyingCarriers'or Other Providers'Performance Failure,(ii)any act or omission of
any third party furnishingequipment,facilities or service to any Subscriber in connection
with this Tariff or with the Services,or (iii)any other act or omission of any Other
Provider,Subscriber or third party related to the use or provision of Services hereunder.
THE COMPANY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES,
EXPRESSED OR IMPLIED,INCLUDING WITHOUT LIMITATION,ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE FOR OR IN CONNECTION WITH THE USE OR PROVISION OF
SERVICES PROVIDED HEREUNDER.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.l
Original Page 26
LOCAL EXCHAMiE ITI Et OM\H \K \l lONS SIRVICES
2.24 Indemnification
Subject to the limitations of liability set forth in Section 2.22 hereof,the Company and
the Customer shall defend,indemnify,and hold each other harmless from and against
any,and all actions,claims,judgments,damages,demands,liabilities,and expenses,
including without limitation reasonable attorney's fees,resulting from Injury to or death
of any person (including Injury to or death of their employees)or from the loss of or
damage to tangible real or tangible personal property or to the environment,to the extent
that such In.jury,death,loss or damage was proximatelycaused by any negligent act or
omission on the part of the party from whom indemnity is sought,its agents,employees,
subcontractors or assignees,in connection with use of the Services.The indemnifying
party under this Section 2.24 shall defend the other at the other's request against any such
action,liability,claim or demand.The party seeking indemnification under this Section
2.24 must notify the other promptly of written claims or demands for which the
indemnifying party is responsible hereunder.The Company and the Customer,as the
case may be,shall cooperate fully with the other in the course of such indemnification,
and the indemnifying party shall control such defense and the right to litigate,settle,
appeal (provided it pays the cost of any required appeal bond),compromise or otherwise
deal with any such claim or resulting judgment,provided that such settlement,
compromise or other resolution of said claim does not result in any liability to the
indemnified party.
2.24.1 The included tariff language does not constitute a determination by the
Commission that a limitation of liability imposed by the Company should be
upheld in a court of law.Acceptance for filing by the Commission recognizes
that it is a court's responsibility to adjudicate negligence and consequential
damage claims.It is also the court's responsibility to determine the validityof the
exculpatory clause.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.1
Original Page 27
LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES
2.25 Indemnification bx Customer
Customer shall defend,indemnify and hold the Company (together with its officers,
directors,employees,and agents)harmless from any and all actions,claims,judgments,
damages,demands,liabilities,and expenses,including without limitation reasonable
attorney's fees,arising from or in connection with:
2.25.1 Libel or slander resulting from Subscriber's use of the Services;
2.25.2 Any loss,damage,or destruction of any property or any personal injury (including
death)not due to the Company's negligence or willful misconduct and caused,
directly or indirectly,from the installation,operation,or other use (or failure to
use)of the Services or any Company supplied facilities (i)in combination with
the services or equipment supplied by the Subscriber or any third party,or (ii)in
an explosive or otherwise hazardous environment;
2.25.3 Infringementof any patent,copyright,trademark,trade name,service mark or
Trade secret arising from:(i)the transmission of any material transmitted (a)By
any Subscriber of (b)by any other person using the Services provided to any
Subscriber,Subscriber location or Authorization Code;or (ii)from the
combination Subscriber's use of Services with CPE or with other Subscriber
provided facilities Or services;and
2.25.4 Except as otherwise provided by applicable Regulation,any unauthorized,
unlawful,or fraudulent use of or access to the Services provided to Subscribers.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.l
Original Page 28
LOCAL EXCHANGl 11 I i COM\H NIC \l iuNN SI R\KTS
SECTION 2 -RULES AND REGULATIONS (CONT'D
2.26 Credits and Credit Allowances for Interruptions in Service and or Service Outages
2.26.1 The Company will maintain appropriate methods in order to offer service under
safe and adequate conditions to minimize service interruptions and service
outages.
2.26.2 A Customer will be eligible for credit(s)to the fixed charges,if any,for interruptions,
which last twenty-four(24)hours or more per month;and for Service Outages
or the ratio of the hour(s)for which the outage remains.Credits are calculated
by multiplyingthe monthly recurring rate (if any)for the affected Service by the ratio
that the number of hours the Interruption bears to 720 hours.For the purpose of this
computation,each month is deemed to leave 720 hours.
A.Commitments to customers for repair service shall be in accordance with
IDAPA 31.41.01.503.Every attempt will be made to fulfill repair
commitments to Customers.Customers shall be notified of unavoidable
delays and/or changes in appointments or commitments in a timely
manner.Failure on the part of The Company shall not relieve the
Company of obligations to provide credit(s)to a Customers bill.The
Company will not be obligated to apply credit(s)if The Company makes a
commitment or appointment to resolve trouble reports and the Customer
fails to keep the original arranged commitment or appointment.
B.If a Customer causes the Customers own interruptionor service outage or
does not make reasonable effort to arrange for the appropriate resolution
with the Company,or if the Company determines the interruption or
service outage is attributable to the Customer's own equipment and or
actions,the Company shall not be required to provide the Customer with
any credit(s)described in preceding paragraphs of this tariff section and
contained herein.
C.The Company shall comply with all trouble report Compliance Standards
as outlined in IDAPA 31.41.01.503.01 and 31.41.01.503.02 and all
notification requirements outlined in IDAPA 31.41.01.502.01
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Ofñcer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.l
Original Page 29
LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES
2.27 Local Callino Area
The Company will provide Services from all exchanges of its Underlying Carrier,in
conformance with the Company's existing local exchange boundary maps as approved by
the Commission.
2.28 Access to Telephone Relav Service
Where required by the Commission,the Company will participate in telephone relay
services for handicapped or hearing impaired Customers,and will comply with all
regulations and requirement related thereto.
2.29 Compliance
The Company and Customer shall (and Customer shall cause Subscriber to)comply with
all Regulations.
2.30 Force Majeure
The Company is excused from any performance failure due to causes beyond its
reasonable control,including but not limited to acts of God,fire,floods,other
catastrophes,insurrections,national emergencies,wars,strikes,work stoppages or other
labor disputes,unavailabilityof rights-of-way,disconnection or unavailability (through
no fault of the Company)of any Underling Carriers'facilities or services,or any
Regulation or other directive,action or request of any Governmental Authority.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.1
Original Page 30
2.31 Full Force and Effect
Should any provision or portion of this Tariff be held by a court or administrative agency
of competent jurisdiction to be illegal,invalid,or unenforceable,the remaining provisions
of this Tariff will remain in full force and effect.
2.32 Cooperation
Customer shall cooperate with the Company to the extent necessary for the Company to
discharge its obligations hereunder and as reasonably requested by the Company.
2.33 Governing Law
This Tariff is to be governed by and construed in accordance with the rules and orders of
the Commission and the laws of Idaho.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Ofñeer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.1
Original Page 31
L(X'AL EX(I LtNGE TELECOMMUNICATIONS SERVICES
2.34 M
2.34.1 By Customer
The Customer may not transfer or assign its rights or obligations associated with
any Service Order without the Company's prior written consent.The Company
will permit a Customer to transfer its Service to another party only upon payment
of all Charges due through the date of transfer.Such a transfer will be treated as a
discontinuation,followed by an installation of new Services,subject to any
applicable installation or other non-recurring Charges.
2.34.2 BY Company
The Company may,in accordance with Regulations,assign its rights or delegate
its obligations under this Tariff to any affiliate or successor in interest.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.1
Original Page 32
1,OCAI,EXCll \NG1 Il l MX)MN1l NK \llONS Si R\KTS
SECTION2-luTI5 \\\3REM i \ll)NNGONi'it
2.35 Special Construction
At its option,the Company may provide Customers,upon request,special construction of
facilities or Services on an individual case basis ("ICB")at rates other than as set forth
herein.Special construction of ICB is construction undertaken.
2.35.1 Where facilities are not presently available,and there is no other provision
hereunder for the facilities to be constructed;
2.35.2 Where facilities other than those which the Company provides are requested by
the Customer;
2.35.3 Where facilities are requested by the Customer over a route other than that which
the Company serves;
2.35.4 When Services are requested in a quantity greater than that which the Company
would normallyprovide to a Customer;
2.35.5 Where Services are requested by a Customer on an expedited basis;or
2.35.6 Where Services or facilities are requested on a temporary basis until such Services
or permanent facilities are available.
The Charges for special construction or ICB (i)are subject to individual
negotiation between the Company and the Customer,(ii)will be based upon the
Company's actuallyincurred labor,material and other costs,and (iii)may include
without limitation recurring,nonrecurring,and early termination Charges.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.1
Original Page 33
LOCAl F M'l lANGE TELECOMMUNICATIONS U RVICES
2.36 Customer Complaints and/or BillingDisputes
Customers may contact the Company's representatives 24 hours a day,7 days a week at
866-240-1912 or by writing the Company at 5445 Legacy Dr.,Suite 180,Plano,TX
75024.
Any objection to billed charges should be reported within thirty (30)days of the date of
the invoice to the Company.Adjustments to Customers'bills shall be made to the extent
that records are available and/or circumstances exist which reasonably indicate that such
charges are not in accordance with approved rates or that an adjustment may otherwise be
appropriate.A Customer who is unable to resolve a billing dispute with the Company
may request that the Commission intervene in the billingdispute.Customers may contact
the Commission at the followingaddress:
The Idaho Public Utilities Commission
472 West Washington Street
Boise,ID 83702
Toll Free 1-800-432-0369
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 Ll (Idaho P.UC.Tariff No.1
Original Page 34
LOCAl l-M'llANtil 11 1 1 (1)M\l N1(il lONS RRVICTS
SECTION 3 -DESCRIPTION OF SERVICE
3.1 Local Exchange Service
Basic local exchange services are provided by the Company through resale of local
exchange access and local exchange services provided by an Underlying Carrier.The
Company's Services consist of (i)Residential Telecommunications Service,(ii)Business
Telecommunications Service,(iii)Optional Features,(iv)access to Directory Listing
Services,and (v)access to 911 services.
3.1.1 Switched Local Service
Switched Local Service is an intrastate,telecommunications service which
permits Customers to establish communications between two locations within one
local exchange.Switched Local Service interfaces with the local central office
equipment.
Switched Local Service provides a Customer with a single,voice-grade
communications Channel,including a telephone number and a Directory Listing.
The Company's Service permits a Customer to:(i)place calls within the Local
Calling Area;(ii)access 911 Service if available in the Customer's Local Calling
area;(iii)originate calls to direct dial (1+)or (0+)toll services.The Company's
Service does not permit a Customer to originate calls to caller paid information
services (i.e.,900,976,and 711).
The Company will charge a Customer applicable Non-Recurring Charges,
monthlyRecurring Charges,and Usage Charges as specified in Section 4.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.1
Original Page 35
LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES
SECTION 3 -DESCRIPTION OF SERVICE
3.1 Local Exchange ServiceíCont'd)
3.1.2 Dedicated Local Service
Dedicated Local Service is an intrastate,telecommunications service which
permits Customers to establish communications between two locations within one
local exchange.Dedicated Local Service interfaces with the local central office
equipment.
Dedicated Local Service can be provisioned to provide a Customer with a
multiple,voice-grade communications Channels,including telephone numbers
and a Directory Listings.The Company's Service permits a Customer to:(i)place
calls within the Local Calling Area;(ii)access 911 Service if available in the
Customer's Local Calling area;(iii)originate calls to direct dial (1+)or (O+)toll
services.The Company's Service does not permit a Customer to originate calls to
caller paid information services (i.e.,900,976,and 711).
The Company will charge a Customer applicable Non-Recurring Charges,
monthlyRecurring Charges,and Usage Charges as specified in Section 4.
Dedicated Local Service can be provided via Digital Subscriber Level 1 (DSl),
Integrated Services Digital Network (ISDN)Primary Rate Interface (PRI),Digital
Subscriber Level 3 (DS3),Optical Carrier Level 3 (OC3),Optical Carrier Level
12 (OC12),and Optical Carrier Level 48 (OC48).
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.1
Original Page 36
LOCAL EXCHANGE TELECOMMUND ATIONS SERVICES
3.1 Local Exchange Service (Cont'd)
3.1.3 Local Integrated Services Digital Network (ISDN)Primary Rate Interface (PRI)
The ISDN PRI Port provides a DS1 level electrical interface to the local switch
for the provision of 24 DSO 64 Kbps channels.The base configuration consists of
23 64 Kbps B channels for end user voice and/or data trafñc and one 64 D
channel for out of band signaling control of the B channels.The Primary Rate
ISDN Port provides access to the functions and capabilities of the local switch
data functions.The full complement of channels will always be present at the
physical network interface.All channels can simultaneously support independent
applications.B channels are capable of supporting Voice and Circuit Switched
Data.The D channel controls all B channels Voice and Circuit Switched Data.
Long distance usage generated from a Local ISDN PRI will be considered
switched.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.1
Original Page 37
LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES
3.1 Local Exchange Service (Cont'd)
3.L4 Leased Line Service
The Company offers and leased line services capable of transmitting voice and
data.The Customer's total use of the Company's service is charged at the
applicable rates set forth herein,in addition to any monthly service charges.None
of the service offerings are time-of-day sensitive.
For leased line telecommunications services,the Company offers rates on a
"month to month"basis,and on a term agreement contract basis.Rates are based
on a number of factors,includingmileage and Customer commitment to a volume
of service for a fixed term of months.
Leased Line Services are available from the Compañy,where technically and
economically feasible.
A leased line is a private,dedicated point-to-point connection between a
Company POP and another point on the Company's network specified by the
Customer.Leased Line service is provided to Customers with transmission
speeds of either DS1 (1.544 Mbps),DS3 (44.736 Mbps),OC3 (155.52 Mbps),
OCl2 (622.08 Mbps)and OC48 (2,488.32 Mbps).
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.1
Original Page 38
LOCAL EXCHANG)1 El I OMMUNICATIONS SERVICES
SECTION3-DESCRlPil0\00 M R\Kl N ED:
3.1 Local Exchange Sers ice (Com'd)
3.1.5 Unlimited Domestic Lone Distance
Selected Residential Plans may include unlimited domestic long distance.
Unlimited long distance includes voice calls by residential customers to all fifty
states.Data,business calls and internet access calls are not included.Residential
use is considered to be 2000 minutes or less per month.Any residential customer
on this plan that uses more than 2000 minutes per month for more than one
consecutive month will have their service suspended.
3.1.6 Standard Features
Each Customer is provided with only local exchange service unless
subscribing to a plan that includes long distance as described herein below.
3.1.7 Optional Features
Customers may select from the followingoptional features:(i)Anonymous Call
Reject,(ii)Call Block,(iii)Call Forwarding,(iv)Call Return;(v)Call Trace;(vi)
Call Waiting;(vii)Caller ID (viii)Speed Dial;(ix)Three Way Calling;(x)
Unpublished Number;and (xi)Voice Mail.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.l
Original Page 39
LOCAL EXCHANGE l ELECOMMUNICATIONS SERVKTS
3.1 Local Exchange Services/Cont'd)
3.L8 Optional Feature Descriptions
Anonymous Call Reject
This service allows customers to automatically stop certain calls from ringing
their phone.These calls are restricted calls or those that would be reflected as
"Private"on the customer's caller id.This option is only available when
purchasing a service bundle.
Call Block
The Subscriber may block incoming telephone calls from unwanted calls by
dialing a two digit code.
Call Forwarding
The Subscriber may direct incoming calls to the Customer's telephone number to
be routed to a Subscriber-defined telephone number.
Call Return
The Subscriber may return the last call to the Customer's telephone number by
dialing a one or two-digitcode.
Call Trace
This service permits the tracing of the last call received and holds the information
for an authorized law enforcementagency.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.1
Original Page 40
LOCAL LMl lAMiL 11 I líX)M\H NT A l k)NS NER\K I S
SECTION 3 -DESCRIPTION OF SERVICE R O\!TO
3.1 Local Exchange Services (Cont'd)
3.1.8 Optional Feature Descriptions (Cont'd)
Call Waiting
A tone signals the Subscriber to indicate that another call is waiting.The
Subscriber can answer the second call by flashing the switchook or by hanging up
the phone.
Caller ID
The Subscriber may view on a display unit the telephone number and name of
incoming telephone calls.
Speed Dial
The Subscriber may call pre-selected,pre-programmed telephone numbers by
dialing a one or two-digit code.This option is only available when purchasing a
service bundle.
Three Way Calling
The Subscriber may sequentially call up to two other Customers'telephone
numbers and add the calls together making a three way call.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.1
Original Page 41
3.1.8 Optional Feature Descriptions (Cont'd)
Unpublished Number
The Customer may refuse a listing of its name,street address,and telephone
number in the telephone directory published by the dominant exchange service
provider in the customer's exchange area.
Voice Mail
The Subscriber will have a private voice mail messaging system which will allow
them to create a personal greeting,play messages and save or delete messages.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.I
Original Page 42
LOCAL EXCHAlt(iE LEl I ()\l\U N!t'\l R)NS SI-RVl(TS
3.2 Directorv Listing Service
3.2.1 The Company will provide Customer a single directory listing consisting of the
Customer's name,Customer's street address,and Customer's telephone number
which is designated as the Customer's main billing number,in the telephone
directory published by the dominant exchange service provider in the Customer's
exchange area.
3.2.2 The Company may limit the length of any listing in the directory by the use of
abbreviations when in its sole discretion,the clearness of the listing or the
identification of the Customer is not impaired thereby.
3.2.3 The Company may,in its sole discretion,refuse a listing (i)that does not
constitute Customer's legally authorized or adopted name,(ii)that contains
obscenities in the name,(iii)that is likely to mislead or deceive calling persons as
to the identify of the listed party,(iv)that is a contrived name used for advertising
purposes or used to secure a preferential position in the directory,or (v)that is
more elaborate than reasonably necessary to identify the listed party.The
company will notify the Customer prior to withdrawingany listing which is found
to be in violation of this subpart.
3.2.4 In order for listings to appear in a directory,a Customer must furnish the listing to
the Company in time to meet the directory publishing schedule.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.l
Original Page 43
3.3 911 l mereenes senice
3.3.1 911 Service permits Customers to reach appropriate emergency services
including police,fire and medical services.
3.3.2 The Company undertakes no responsibility to inspect or to monitor 911 Service
facilities to discover errors,defects,or malfunctions in 911 Service.
3.3.3 Upon the Company's transmittal of a Customer's 911 Service record,including
The Customer's name,address and telephone number,to the appropriate Public
Safety Agency,such agency is solely responsible for the accuracy of the
Customer's Street name,address,telephone number,appropriate police,fire,
ambulance or other agencies'jurisdiction over such address,as well as any and
all changes as they occur in the establishment of new streets,the closing or
abandonment of existing streets,the modification of municipal or county
boundaries,the incorporation of new cities or any other similar matter that may
affect the routing of 911 service calls to the proper Public Safety Answering
Point.
3.3.4 By dialing 911,the 911 Service calling party waives all privacy rights afforded by
non-listed and non-published Service to the extent that the Customer's telephone
number,name,and address associated with the originating station location are
furnished to the Public Safety Answering Point.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.l
Original Page 44
LOCAL EXCHANGE TELECOMMUNICATIONS 4 R \RE
SECTION 4 -RATES
4.1 Return Check Charge
The policy of the Company will be to accept checks on a discretionary basis with a return
check charge of twenty dollars.
4.2 Reconnection/Activation Fee
A charge of $50.00,or the applicable statutory charge for reconnection of Service (if
any),whichever is greater,will apply whenever a Subscriber requests to be reconnected
to the Services after the Company has terminated the Services to Subscriber for any
reason allowed by this Tariff.
4.3 Promotions
The company may from time to time engage in special promotional offerings limited to
certain dates,times or locations designed to attract new subscribers or increase subscriber
usage.The company will not have special promotional offerings for more than 90 days
in any 12 month period.The Company will file Promotional material,including rates,
terms,conditions and duration schedules with the Commission for its information.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.l
Original Page 45
LOCAL EXCHANGE TELECOMMUNICATIONS SERYKTS
4.4 Miscellaneous Charges
When charges are waived by Underlying Carrier due to promotions,the Company will
also waive the charges.This would include but not limited to Line Connection charges,
Line Change Charges,Secondary Charges,etc..However when there are any charges
applicable and due the Underlying Carrier,the Company will pass them on to the end
user at the tariff price of the UnderlyingCarrier.
The installation charges may be paid either in full with application or half at application
and the other half billed on the first invoice.This would be extended to new customers
and would not apply to reapplication of customers who have previously been
disconnected for non-payment of a bill(s).
4.5 Customized Service Packages and Competitive Discounts
From time-to-time,based on competitive situations,the Company will offer special
discount structures or promotional offerings to retain existing customers and/or develop
new customers.
Customized service packages and competitive pricing packages may also be furnished at
negotiated rates on a case-by-case basis,in response to requests by Customers to the
Company for proposals or for competitive bids.Service offered under this Tariff
provision will be provided to Customers pursuant to contract.Unless otherwise specified,
the regulations for such arrangements are in addition to the applicable regulations and
prices in other sections of this Tariff.Specialized rates or charges will be made available
to similarly situated Customers on a non-discriminatory basis
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 i LC Idaho P.UC.Tariff No.l
Original Page 46
LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES
SECTION 4 -RATES (CONT D)
4.6 Business Local Exchange Services
4.6.1 Non-recurrine Charges
Processing/Application Fee $50.00
Activation Fee/Restoral Fee $50.00
4.6.2 Recurring Charges
Business Basic Service $99.99
Call Restriction Included
Directory Listing Included
911 Service Included
Hearing Impaired Service Included
Access Charge Included
Area Calling (where available)$25.00
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.l
Original Page 47
LOCAL EXCIIANGE 1El COMMI NK AllONS Si RVKTS
SECTION4-R \,,L i)N in
4.6 Business Local Exchance Services
4.6.3 Business Packages Monthlv
Package A $95.99
Each additional line $95.99
Unlimited local calling
100 minutes of LD
Package B $99.99
Each additional line $99.99
Unlimited local calling
100 minutes of LD
Caller ID
Call Waiting
Three-Way Calling
Package C $119.99
Each additional line $119.99
Unlimited local calling
Unlimited long distance
Caller ID
Call Waiting
Three-Way Calling
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 E LC Idaho P.UC.Tariff No.1
Original Page 48
LOCALEXCHANGl EH l\l Ni \ER)\¾9 RTU S
4.6 Business Local Exchange Services (Cont'd)
4.6.3 Business Packages (Cont d)Monthly
Package D $129.99
Each additional line $129.99
Unlimited local calling
Unlimited long distance
Caller ID
Call Waiting
Three-Way Calling
Call Return
Call Block
Call Forwarding Variable
Call Forwarding Don't Answer-Basic
Call Forwarding Busy Line-Basic
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P UC.Tariff No.I
Original Page 49
LOCAL EXCHAN(iE I liL(UM\H 510 \llONS SER\KTS
SECTION 4 RATES (CONTB
4.7 Additional Non-recurringCharges
Add/Change/Delete Features $30.00
Caller ID Setup Fee $20.00
Change Name $30.00
Change TelephoneNumber $50.00
Non-Productive Trip Charge $200.00
Move -Order $150.00
4.8 Individual Feature Recurring Charges
Call Block $9.99
Call Forwarding $9.99
Call Return $9.99
Call Trace $18.99
Call Waiting $9.99
Caller ID $12.99
Speed Dial $8.99
Three-Way $9.99
Unpublished Number $9.99
Voice Mail $12.99
Long-Distance 100 Minutes $9.99
Long-Distance 200 Minutes $14.99
Long-Distance 500 Minutes $29.99
4.9 Directory Assistance
"1-411"local directory assistance $1.29 per call
"1-XXX-555-1212"directory assistance $0.99 per call
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Ofñeer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 ELE Idaho P.UC.Tariff No.l
Original Page 50
4.10 Dedicate Service -Nonrecurring InstalkttionCharges
Transmission Speed Term of Contract in Months
12
DSl $1,000.00
PRI $1,000.00
Note:The foregoing rates represent a onetime installation charge associated with
the Service.
4.1l Dedicated Service -Base Rates for Recurring Charges
Transmission Speed Duration of Contract (in months)
12
DS1 $0.B10
Note:The foregoing monthlyrates are per DSO mile,based on V&H coordinates;
additional POP to POP charges and/or local access charges may apply.Contracts
over 12 months will be priced ICB
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho
Magna5 LLC Idaho P.UC.Tariff No.l
Original Page 5 l
LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES
SECTION 4 -RATESJCONT'D)
4.2.6 Dedicated Service -Volume Discount Percentages by Contract Term
Volume Term of Contract in Months
12
$100,000.00 3%
$200,000.00 5%
$500,000.00 7%
Note:All Volume Discounts are applied when the End User reaches the specified
level.Volume amounts over the next lower increment will be rounded down to
that lower increment.Volume discounts are based on the gross monthlycost of
service and are applied to the base rate per circuit,per month.
Issued:May 25,2018 Effective:June 4,2018
By:Joseph O'Hara,Chief Financial Officer
5445 Legacy Dr.,Suite 180
Plano,TX 75024
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
June 4, 2018
Boise, Idaho