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HomeMy WebLinkAboutLevel 3 Communications Switched Access.pdfIDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Title Page TARIFF SCHEDULE APPLICABLE TO SWITCHED ACCESS SERVICES WITHIN THE STATE OF IDAHO BY LEVEL 3 COMMUNICATIONS, LLC Issued by: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 (720) 888-1000 (D) (T) Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC 1st Revised Page 1 Cancels Original Page 1 SWITCHED ACCESS TARIFF RESERVED (C) (D) (D) Issued: July 21, 2021 Effective: July 31, 2021 Issued By: Public Policy and Compliance 100 CenturyLink Drive Monroe, LA 71203 TRANSMITTAL NO. 21-01 L3C ID2021-11 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 31, 2021 Boise, Idaho IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC 1st Revised Page 2 Cancels Original Page 2 SWITCHED ACCESS TARIFF TABLE OF CONTENTS DESCRIPTION PAGE TITLE PAGE......................................................................................................... TITLE PAGE RESERVED ...................................................................................................... 1 TABLE OF CONTENTS .......................................................................................... 2 EXPLANATION OF SYMBOLS ............................................................................... 5 APPLICATION OF TARIFF ..................................................................................... 6 SECTION 1. DEFINITION OF TERMS 1.1 Definitions ....................................................................................... 7 SECTION 2 - UNDERTAKING OF THE COMPANY 2.1 General ............................................................................................ 11 2.2 Description of Service ..................................................................... 11 2.3 Application for Service .................................................................... 11 2.4 Shortage of Equipment or Facilities ................................................ 12 2.5 Terms and Conditions ...................................................................... 13 2.6 Liability of the Company ................................................................. 13 2.7 Notification of Service-Affecting Activities ................................... 16 2.8 Provision of Equipment and Facilities ............................................. 16 2.9 Nonroutine Installation .................................................................... 18 2.10 Ownership of Facilities .................................................................... 18 2.11 Optional Rates and Information Provided to the Public .................. 18 2.12 Continuity of Service ....................................................................... 18 2.13 Governmental Authorizations .......................................................... 19 SECTION 3. OBLIGATIONS OF THE CUSTOMER 3.1 General ............................................................................................ 15 3.2 Prohibited Uses ................................................................................ 16 3.3 Claims .............................................................................................. 17 3.4 Jurisdictional Reporting ................................................................... 17 (C) Issued: July 21, 2021 Effective: July 31, 2021 Issued By: Public Policy and Compliance 100 CenturyLink Drive Monroe, LA 71203 TRANSMITTAL NO. 21-01 L3C ID2021-11 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 31, 2021 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 3 SWITCHED ACCESS TARIFF TABLE OF CONTENTS (Cont’d) DESCRIPTION PAGE SECTION 4. PAYMENT ARRANGEMENTS 4.1 Payment for Service ......................................................................... 30 4.2 Billing and Collection of Charges ................................................... 30 4.3 Advance Payments ........................................................................... 39 4.4 Deposits ........................................................................................... 39 4.5 Discontinuance of Service ............................................................... 42 4.6 Cancellation of Application for Service .......................................... 43 4.7 Changes in Service Requested ......................................................... 44 4.8 Taxes ................................................................................................ 44 4.9 Disputed Bills .................................................................................. 44 SECTION 5. USE OF CUSTOMER’S SERVICE BY OTHERS 5.1 Resale and Sharing .......................................................................... 46 5.2 Joint Use Arrangements ................................................................... 46 5.3 Transfer and Assignments ............................................................... 46 SECTION 6. CANCELLATION OF SERVICE SECTION 7. NOTICES AND COMMUNICATIONS SECTION 8. CUSTOMER EQUIPMENT AND CHANNELS 8.1 General ............................................................................................. 49 8.2 Station Equipment ........................................................................... 49 8.3 Interconnection of Facilities ............................................................ 49 8.4 Tests and Adjustments ..................................................................... 50 8.5 Inspections ....................................................................................... 50 SECTION 9. ALLOWANCES FOR INTERRUPTIONS IN SERVICE 9.1 General ............................................................................................. 51 9.2 No Credit Allowance will be made for: ........................................... 52 SECTION 10. APPLICATION OF RATES 10.1 Distance-Based Charges .................................................................. 53 Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 4 SWITCHED ACCESS TARIFF TABLE OF CONTENTS (Cont'd) DESCRIPTION PAGE SECTION 11. SPECIAL CONSTRUCTION AND SPECIAL ARRANGEMENTS 11.1 Special Construction ........................................................................ 54 11.2 Basis for Charges ............................................................................. 54 11.3 Basis for Cost Computation ............................................................. 55 11.4 Termination Liability ....................................................................... 56 SECTION 12. ORDERING OPTIONS FOR SWITCHED ACCESS SERVICE 12.1 General ............................................................................................. 57 12.2 Access Order .................................................................................... 59 SECTION 13. CARRIER COMMON LINE SERVICE 13.1 General Description ......................................................................... 67 13.2 Limitations ....................................................................................... 67 13.3 Undertaking of the Company ........................................................... 67 13.4 Obligations of the Customer ............................................................ 68 13.5 Determination of Usage Subject to Carrier Common Line Access Charges ................................................................................ 68 13.6 Measuring and Recording of Call Detail ......................................... 68 13.7 Billing of Charges ............................................................................ 68 13.8 Determination of Charges ................................................................ 69 13.9 Supervision ...................................................................................... 70 SECTION 14. SWITCHED ACCESS SERVICE 14.1 General ............................................................................................. 71 14.2 Provision and Description of Switched Access Service Agreements ...................................................................................... 71 14.3 Obligation of Company ................................................................... 82 14.4 Obligations of the Customer ............................................................ 83 SECTION 15. RATES AND CHARGES 15.1 Rates for Switched Access Services ................................................ 84 15.2 Non-Routine Installation/Maintenance Charges .............................. 93 15.3 Individual Case Basis Arrangements ............................................... 94 15.4 Promotional and Temporary Rates .................................................. 94 SECTION 16. CALL FLOW DIAGRAMS (N) (N) (N) Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 5 SWITCHED ACCESS TARIFF EXPLANATION OF SYMBOLS The following symbols shall be used in this Tariff for the purposes indicated below. (C) To signify changed listing, rule, or condition which may affect rates or charges. (D) To signify discontinued material, including listing, rate, rule or condition. (I) To signify an increase. (L) To signify material relocated from or to another part of Tariff schedule with no change in text, rate, rules or conditions. (N) To signify new materials including listing, rate, rule or condition. (R) To signify reduction. (T) To signify change in wording of text but not change in rate, rule or condition. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 6 SWITCHED ACCESS TARIFF APPLICATION OF TARIFF This Tariff contains the regulations and rates applicable to intrastate switched access services provided by Company within the State of Idaho. Company's services are furnished subject to the availability of facilities and subject to the terms and conditions of this Tariff. The rates and regulations contained in this Tariff apply only to the services furnished by Company and do not apply, unless otherwise specified, to the lines, facilities, or services provided by a local exchange telephone company or other common carrier for use in accessing the services of Company. The Customer is entitled to limit the use of Company's services by end users at the Customer's facilities, and may use other common carriers in addition to or in lieu of Company Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 7 SWITCHED ACCESS TARIFF SECTION 1 - DEFINITION OF TERMS 1.1 Definitions Certain terms used generally throughout this Tariff for Communications Service of this Company are defined below. Advance Payment: Part or all of a payment required before the start of service. Authorized User: A person, firm or corporation which is authorized by the Customer or Joint User to be connected to the service of the Customer or Joint User, respectively. Bit: The smallest unit of information in the binary system of notation. Commission: Idaho Public Utilities Commission. Company: Level 3 Communications, LLC, the issuer of this Tariff. Customer: The person, firm or corporation which purchases service and is responsible for the payment of charges and compliance with the Company's regulations. Dedicated: A facility or equipment system or subsystem set aside for the sole use of a specific Customer. End Office: The term "end office" denotes the switching system office or serving wire center where Customer station loops are terminated for purposes of interconnection to each other and/or to trunks. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 8 SWITCHED ACCESS TARIFF SECTION 1 - DEFINITION OF TERMS 1.1 Definitions (Cont’d) End Office Access Service: For the purpose of this tariff, End Office Access Service shall mean: (1) The switching of access traffic at the carrier’s end office switch and the delivery of such traffic to or from the called party’s premise; (2) The routing of interexchange telecommunications traffic to or from the called party’s premises, either directly or via contractual or other arrangements with an affiliated or unaffiliated entity, regardless of the specific functions provided or facilities used; or (3) Any functional equivalent of the incumbent local exchange carrier access service provided by Company including local switching, the carrier common line rate elements, and intrastate access services. End Office Access Service rate elements for Company includes any functionally equivalent access service. (4) The origination and termination of interexchange telecommunications traffic to any end user, either directly or via contractual or other arrangements with an affiliated or unaffiliated provider of interconnected VoIP service, as defined in 47 U.S.C. § 153(25), or a non-interconnected VoIP service, as defined in 47 U.S.C. § 153(36), that does not itself seek to collect reciprocal compensation charges prescribed by this subpart for that traffic, regardless of the specific functions provided or facilities used. End User: A non-carrier customer of an intrastate telecommunications service. If a carrier uses telecommunications service for administrative purposes, it shall be deemed to be an End User. Individual Case Basis (ICB): A service arrangement in which the regulations, rates and charges are developed based on the specific circumstances of the case. Interconnect Carrier: Any carrier that connects to Company’s network for exchange of communications traffic. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDAHO PUC TARIFF NO. 2 1st Revised Page 9 LEVEL 3 COMMUNICATIONS, LLC Cancels Original Page 9 SWITCHED ACCESS TARIFF SECTION 1 - DEFINITION OF TERMS 1.1 Definitions (Cont’d) Joint User: A person, firm or corporation which is designated by the Customer as a user of services furnished to the Customer by the Company and to whom a portion of the charges for the service will be billed under a Joint User arrangement as specified in the Company's Tariff. LATA: A Local Access and Transport Area established pursuant to the Modification of Final Judgement entered by the United States District Court for the District of Columbia in Civil Action No. 82-0192; or any other geographic area designated as a LATA in the National Exchange Carrier Association, Inc. Tariff F.C.C. No. 4. Major Service Interruption: An interruption of Customer service due to the Company's negligence or due to its noncompliance with the provisions of this Tariff. Non-Toll Free All calls that are not toll free (8YY) as established by the FCC’s 8YY Access Charge Reform Order (FCC 20-143) released on October 9, 2020. PIU: Percent Interstate Usage Premises: The space occupied by a Customer, Authorized User or Joint User in a building or buildings or contiguous property (except railroad rights-of-way, etc.) not separated by a highway. Recurring Charges: The monthly charges to the Customer for services, facilities and equipment, which continue for the duration of the service. Service Commencement Date: The first day following the date on which the Company notifies the Customer that the requested service or facility is available for use, unless extended by the Customer's refusal to accept service which does not conform to standards set forth in the Service Order or the Tariffs of the Company, in which case the Service Commencement Date is the date of the Customer's acceptance. The Company and Customer may mutually agree on a substitute Service Commencement Date. In the case of Tandem Connect service ordered under option (2) of Section 12.1.1.2, the Service Commencement Date is the date on which the Customer first sends Switched Access Service traffic to the Company or accepts Switched Access Service traffic from the Company. (N) (N) Issued: July 21, 2021 Effective: July 31, 2021 Issued By: Public Policy and Compliance 100 CenturyLink Drive Monroe, LA 71203 TRANSMITTAL NO. 21-01 L3C ID2021-11 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 31, 2021 Boise, Idaho IDAHO PUC TARIFF NO. 2 1st Revised Page 10 LEVEL 3 COMMUNICATIONS, LLC Cancels Original Page 10 SWITCHED ACCESS TARIFF SECTION 1 - DEFINITION OF TERMS 1.1 Definitions (Cont’d) Service Order: A written request for Company Services that may be submitted by the Customer in the format devised by the Company. The signing of a Service Order by the Customer and acceptance by the Company will initiate the respective obligations of the parties as set forth herein, but the duration of the service is calculated from the Service Commencement Date. Shared: A facility or equipment system or subsystem that can be used simultaneously by several Customers. Switched Access Service: Access to the switched network of an Exchange Carrier for the purpose of originating or terminating communications. Switched Access service includes Local Switching, Local Transport, and Carrier Common Line. Toll Free: The terms “Toll Free” or “Toll Free Service” refer to an inbound telecommunications service which permits calls to be completed to the customer’s location without charge to the calling party. Access to the service is gained by dialing a ten-digit telephone number which terminates at the customer’s location or a location designated by that customer. Toll Free Services typically originate via normal shared use facilities and are terminated via the customer’s local exchange service access line. Toll Free Code (TFC): The term "Toll Free Code" denotes a three-digit Numbering Plan Area (NPA) or Area Code that is specifically assigned by the telecommunications industry for use by Telecommunications Service Providers in the provision of telephone numbers that, unlike traditional telephone numbers and calls, when dialed are toll free to the originating caller. The specific codes assigned and used, or reserved for use, for this purpose are 800, 822, 833, 844, 855, 866, 877, and 888. Toll VoIP-PSTN Traffic: The term Toll VoIP-PSTN Traffic denotes a customer’s interexchange voice traffic exchanged with the Telephone Company in Time Division Multiplexing format over PSTN facilities, which originates and/or terminates in Internet Protocol (IP) format. Toll VoIP-PSTN Traffic originates and /or terminates in IP format when it originates from and/or terminates to an end user customer of a service that requires IP-compatible customer premises equipment. Transmission: The sending of electrical or optical signals over a line to a destination. User: A Customer, Joint User, or any other person authorized by a Customer to use service provided to the Customer under a Level 3 Communications, LLC Tariff. (N) (N) Issued: July 21, 2021 Effective: July 31, 2021 Issued By: Public Policy and Compliance 100 CenturyLink Drive Monroe, LA 71203 TRANSMITTAL NO. 21-01 L3C ID2021-11 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 31, 2021 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 11 SWITCHED ACCESS TARIFF SECTION 2 - UNDERTAKING OF THE COMPANY 2.1 General 2.1.1 The Company does not undertake to transmit messages but offers the use of its facilities for the transmission of communications. 2.1.2 Customers and Users may use services and facilities provided under the Tariffs of the Company to obtain access to services offered by other companies. The Company is responsible for the services and facilities provided under its Tariffs, and for its unregulated services provided pursuant to contract, and it assumes no responsibility for any service (whether regulated or not) provided by any other entity that purchases access to the Company network in order to originate or terminate such entity's own services, or to communicate with such entity's own customers. 2.1.3 The Company shall have no responsibility with respect to billings, charges or disputes related to services used by the Customer which are not included in the services herein including, without limitation, any local, regional or long distance services not offered by the Company. The Customer shall be fully responsible for the payment of any bills for such services and for the resolution of any disputes or discrepancies with the service provider. 2.2 Description of Service Level 3 Communications, LLC Service consists of any of the business services offered pursuant to this Tariff, either individually or in combination. Each business service is offered independent of the others, unless otherwise noted. Service is offered via the Company's facilities or in combination with transmission facilities provided by other certificated carriers. 2.3 Application for Service Unless otherwise specified herein, Customers desiring to obtain Level 3 Communications, LLC Service must complete the Company's standard service order form(s). Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 12 SWITCHED ACCESS TARIFF SECTION 2 - UNDERTAKING OF THE COMPANY 2.4 Shortage of Equipment or Facilities 2.4.1 The Company reserves the right to limit or to allocate the use of existing facilities, or of additional facilities offered by the Company, when necessary because of lack of facilities, or due to some other cause beyond the Company's control, on a nondiscriminatory basis. 2.4.2 The furnishing of service under the Tariffs of the Company is subject to the availability on a continuing basis of all the necessary facilities and is limited to the reasonable capacity of the Company's facilities as well as facilities the Company may obtain from other carriers to furnish service from time to time as required at the sole discretion of the Company. 2.4.3 If the Company receives a request for a service offered under this Tariff that cannot be fulfilled due to a lack or shortage of facilities, the Company may agree with the entity requesting the service to undertake to construct or obtain the necessary facilities, in accordance with the terms of Section 11 of this Tariff. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 13 SWITCHED ACCESS TARIFF SECTION 2 - UNDERTAKING OF THE COMPANY 2.5 Terms and Conditions 2.5.1 Except for Third Party Tandem Connect service, as defined in Section 14.2.3.1.3, Service shall be provided on the basis of a minimum period of at least one (1) month. 2.5.2 Customers may be required to enter into written Service Orders which shall contain or reference a specific description of the service ordered, the rates to be charged, the duration of the services, and the terms and conditions in the Tariffs of the Company. Customer will also be required to execute any other documents as may be reasonably requested by the Company. 2.5.3 At the expiration of the initial term specified in each Service Order, or in any extension thereof, service shall continue on a month to month basis at the then current rates unless terminated by either party. Any termination shall not relieve Customer of its obligation to pay any charges incurred under the Service Order and the Tariffs of the Company prior to termination. The rights and obligations which by their nature extend beyond the termination of the term of the Service Order shall survive such termination. 2.5.4 In any action between the parties to enforce any provision of the Tariffs of the Company, the prevailing party shall be entitled to recover its legal fees and court costs from the non-prevailing party in addition to other relief a court may award. 2.5.5 The Tariffs of the Company shall be interpreted and governed by the laws of the State of Idaho a without regard for its choice of laws provision. 2.6 Liability of the Company 2.6.1 The liability of the Company for damages arising out of the furnishing of its Services, including but not limited to mistakes, omissions, interruptions, delays, or errors, or other defects, representations, or use of these services or arising out of the failure to furnish the service, whether caused by acts or omissions, shall be limited to the extension of allowances for interruption as set forth in Section 9.0, following. The extension of such allowances for interruption shall be the sole remedy of the Customer and the sole liability of the Company. The Company will not be liable for any direct, indirect, incidental, special, consequential, exemplary or punitive damages to Customer or User as a result of any Company service, equipment or facilities, or the acts or omissions or negligence of the Company, Company's employees or agents. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 14 SWITCHED ACCESS TARIFF SECTION 2 - UNDERTAKING OF THE COMPANY 2.6 Liability of the Company (Cont’d) 2.6.2 The Company shall not be liable for any delay or failure of performance or equipment due to causes beyond its control, including but not limited to: acts of God, fire, flood, explosion or other catastrophes; any law, order, regulation, direction, action, or request of the United States Government, or of any other government, including state and local governments having or claiming jurisdiction over the Company, or of any department, agency, commission, bureau, corporation, or other instrumentality of any one or more of these federal, state, or local governments, or of any civil or military authority, national emergencies, insurrections, riots, wars, unavailability of rights-of-way or materials, or strikes, lockouts, work stoppages, or other labor difficulties. 2.6.3 The Company shall not be liable for any act or omission of any entity furnishing to the Company or to the Company's Customers or Users facilities or equipment used for or with the services the Company offers. 2.6.4 The Company shall not be liable for any damages or losses due to the fault or negligence of the Customer or User or due to the failure or malfunction of Customer or User-provided equipment or facilities. 2.6.5 The Company does not guarantee nor make any warranty with respect to installations it provides for use in an explosive atmosphere. The Customer shall indemnify and hold the Company harmless from any and all loss, claims, demands, suits, or other action, or any liability whatsoever, whether suffered, made, instituted, or asserted by any other party or person(s), and for any loss, damage, or destruction of any property, whether owned by the Customer or others, caused or claimed to have been caused directly or indirectly by the installation, operation, failure to operate, maintenance, removal presence, condition, location, or use of any installation so provided. 2.6.6 The Company reserves the right to require each Customer to sign an agreement acknowledging acceptance of the provisions of this paragraph as a condition precedent to such installations. 2.6.7 The Company is not liable for any defacement of or damage to Customer or User premises resulting from the furnishing of services or equipment on such premises or the installation or removal thereof, unless such defacement or damage is caused by negligence or willful misconduct of the Company's agents or employees. ( Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 15 SWITCHED ACCESS TARIFF SECTION 2 - UNDERTAKING OF THE COMPANY 2.6 Liability of the Company (Cont’d) 2.6.8 The entire liability for any claim, loss, damage or expense from any cause whatsoever shall in no event exceed sums actually paid the Company by Customer for the specific services giving rise to the claim. No action or proceeding against the Company shall be commenced more than one year after the service is rendered, or as required by Idaho Law. 2.6.9 The Company shall not be liable for any damages or losses due to the fault or negligence of the Customer or due to the failure or malfunction of Customer provided equipment or facilities. 2.6.10 The Company shall not be liable for any damages resulting from delays in meeting any service dates due to delays resulting from normal construction procedures. Such delays shall include, but not be limited to, delays in obtaining necessary regulatory approvals for construction, delays in obtaining right-of-way approvals and delays in actual construction work. 2.6.11 The Company shall not be liable for any damages whatsoever to property resulting from the installation, maintenance, repair or removal of equipment and associated wiring unless the damage is caused by the Company's willful misconduct or negligence. 2.6.12 THE COMPANY MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE, EXCEPT THOSE EXPRESSLY SET FORTH IN ITS TARIFFS. 2.6.13 The Company shall not be liable for any damages whatsoever associated with service, facilities, or equipment which the Company does not furnish or for any act or omission of Customer or any other entity furnishing services, facilities or equipment used for or in conjunction with Level 3 Communications, LLC. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 16 SWITCHED ACCESS TARIFF SECTION 2 - UNDERTAKING OF THE COMPANY 2.7 Notification of Service-Affecting Activities To the extent possible, the Company will provide the Customer reasonable notification of service-affecting activities that may occur in normal operation of its business. Such activities may include, but are not limited to, equipment or facilities additions, removals or rearrangements and routine preventative maintenance. Generally, such activities are not specific to an individual Customer but affect many Customers' services. No specific advance notification period is applicable to all service activities. The Company will work cooperatively with the Customer to determine the reasonable notification requirements. With some emergency or unplanned service-affecting conditions, such as an outage resulting from cable damage, notification to the Customer may not be possible. 2.8 Provision of Equipment and Facilities 2.8.1 All services along the facilities between the point identified as the Company's origination point and the point identified as the Company's termination point will be furnished by the Company, its agents or contractors. 2.8.2 The Company may undertake to use reasonable efforts to make available services to a Customer on or before a particular date, subject to the provisions of and compliance by the Customer with, the regulations contained in this Tariff. 2.8.3 The Company undertakes to use reasonable efforts to maintain only the facilities and equipment that it furnishes to the Customer. The Customer, Joint User, or Authorized User may not, nor may they permit others to, rearrange, disconnect, remove, attempt to repair, or otherwise tamper with any of the facilities or equipment installed by the Company, except upon the written consent of the Company. 2.8.4 Equipment the Company provides or installs at the Customer's premises for use in connection with the services the Company offers shall not be used for any purpose other than that for which the Company provided the equipment. 2.8.5 The Customer shall be responsible for the payment of service charges as set forth herein for visits by the Company's agents or employees to the premises of the Customer, Joint User, or Authorized User when the service difficulty or trouble report results from the use of equipment or facilities the Customer, Joint User, or Authorized User provided. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 17 SWITCHED ACCESS TARIFF SECTION 2 - UNDERTAKING OF THE COMPANY 2.8 Provision of Equipment and Facilities (Cont’d 2.8.6 The Company shall not be responsible for the installation, operation, or maintenance of any Customer provided communications equipment. Where such equipment is connected to the facilities furnished pursuant to this Tariff, the responsibility of the Company shall be limited to the furnishing of facilities offered under this Tariff and to the maintenance and operation of such facilities; subject to this responsibility the Company shall not be responsible for: 2.8.6.1 The transmission of signals by Customer provided equipment or for the quality of, or defects in, such transmission; or 2.8.6.2 The reception of signals by Customer provided equipment. The Customer, Authorized User, or Joint User is responsible for ensuring that Customer provided equipment connected to Company equipment and facilities is compatible with such Company equipment and facilities. The magnitude and character of the voltages and currents impressed on Company provided equipment and wiring by the connection, operation, or maintenance of such equipment and wiring shall be such as not to cause damage to the Company provided equipment and wiring or injury to the Company's employees or to other persons. Customer will submit to Company a complete manufacturer's specification sheet for each item of equipment that is not provided by the Company and which shall be attached to the Company's facilities. The Company shall approve the use of such item(s) of equipment unless such item is technically incompatible with Company's facilities. Any additional protective, equipment required to prevent such damage or injury shall be provided by the Company at the Customer's expense. 2.8.7 Any special interface equipment necessary to achieve compatibility between the facilities and equipment of the Company used for furnishing Level 3 Communications, LLC services and the channels, facilities, or equipment of others shall be provided at the Customer's expense. 2.8.8 Level 3 Communications, LLC may be connected to the services or facilities of other communications carriers only when authorized by, and in accordance with, the terms and conditions of the Tariffs of the other communications carrier which are applicable to such connections. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 18 SWITCHED ACCESS TARIFF SECTION 2 - UNDERTAKING OF THE COMPANY 2.9 Nonroutine Installation At the Customer's request, installation and/or maintenance may be performed outside the Company's regular business hours and/or in hazardous locations. In such cases, charges based on cost of the actual labor, material, or other costs incurred by or charged to the Company will apply. If installation is started during regular business hours but, at the Customer's request, extends beyond regular business hours into time periods including, but not limited to, weekends, holidays, and/or night hours, additional charges may apply. 2.10 Ownership of Facilities Title to all facilities provided in accordance with the Tariffs of the Company remains with the Company, its agents or contractors. The Customer shall not have, nor shall it assert, any right, title or interest in all the fiber optic or other facilities and associated equipment provided by the Company hereunder. 2.11 Optional Rates and Information Provided to the Public The Company will promptly advise Customers who may be affected of new, revised or optional rates applicable to their service. Pertinent information regarding the Company's services, rates and charges shall be provided directly to Customers, or shall be available for inspection at the Company's local business address. If required by the Commission, the Company will cause to have published a notice of its intention to charge its rates, tolls, charges, rules and regulations in one or more newspapers in circulation in the affected area. 2.12 Continuity of Service In the event of prior knowledge of an interruption of service for a period exceeding one day, the Customers will, if feasible, be notified in writing, by mail, at least one week in advance. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 19 SWITCHED ACCESS TARIFF SECTION 2 - UNDERTAKING OF THE COMPANY 2.13 Governmental Authorizations The provision of services is subject to and contingent upon the Company obtaining and retaining such approvals, consents, governmental authorizations, licenses and permits, as may be required or be deemed necessary by the Company. The Company shall use reasonable efforts to obtain and keep in effect all such approvals, consents, authorizations, licenses and permits that may be required to be obtained by it. The Company shall be entitled to take, and shall have no liability whatsoever for, any action necessary to bring the Services into conformance with any rules, regulations, orders, decisions, or directives imposed by the Federal Communications Commission or other applicable agency, and the Customer shall fully cooperate in and take such action as may be requested by the Company to comply with any such rules, regulations, orders, decisions, or directives. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 20 SWITCHED ACCESS TARIFF SECTION 3 - OBLIGATIONS OF THE CUSTOMER 3.1 General The Customer shall be responsible for: 3.1.1 the payment of all applicable charges pursuant to the Tariffs of the Company; 3.1.2 damage to or loss of the Company's facilities or equipment caused by the acts or omissions of the Customer or of any User; or by the noncompliance by the Customer or any User with these regulations; or by fire or theft or other casualty on the Customer's or any User's Premises, unless caused by the negligence or willful misconduct of the employees or agents of the Company; 3.1.3 providing at no charge, as specified from time to time by the Company, any needed personnel, equipment space and power to operate the Company facilities and equipment installed on the premises of the Customer or any User; and the level of heating and air conditioning necessary to maintain the proper operating environment on such premises; 3.1.4 any and all costs associated with obtaining and maintaining of the rights-of-way from the point of entry at the Customer's location to the termination point where service is finally delivered to the Customer, including, but not limited to, the costs of installing conduit or of altering the structure to permit installation of Company provided facilities. The Customer's use of such rights-of-way shall in all respects be subject to the terms, conditions and restrictions of such rights-of-way and of agreements between the Company and such third parties relating thereto, including without limitation, the duration applicable to and the condemnation of such rights- of-way, and shall not be in violation of any applicable governmental ordinance, law, rule, regulation or restriction. Where applicable, the Customer agrees that it shall assist the Company in the procurement and maintenance of such right-of- way. The Company may require the Customer to demonstrate its compliance with this section prior to accepting an order for service; 3.1.5 providing a safe place to work and complying with all laws and regulations regarding the working conditions on the premises at which the Company's employees and agents shall be installing or maintaining the Company's facilities and equipment. The Customer may be required to install and maintain the Company's facilities and equipment within a hazardous area if, in the Company's opinion, injury or damage to the Company's employees or property might result from installation or maintenance by the Company; 3.1.6 the Customer shall be responsible for identifying, monitoring, removing and disposing of any hazardous material (e.g. friable asbestos) prior to any construction or installation work; Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 21 SWITCHED ACCESS TARIFF SECTION 3 - OBLIGATIONS OF THE CUSTOMER 3.1 General (Cont’d) 3.1.7 complying with all laws and regulations applicable to, and obtaining all consents, approvals, licenses and permits as may be required with respect to, the location of the Company's facilities and equipment in any Customer or User premises or the rights-of-way for which Customer is responsible under section 3.1.4; and granting or obtaining permission for the Company's agents or employees to enter the premises of the Customer or any User at any time for the purpose of installing, inspecting, maintaining, repairing, or upon termination of service as stated herein, removing the facilities or equipment of the Company; 3.1.8 not creating or allowing to be placed any liens or other encumbrances on the Company's equipment or facilities; and 3.1.9 making the Company's facilities and equipment available periodically for maintenance purposes at a time agreeable to both the Company and the Customer. No allowance will be made for the period during which service is interrupted for such purposes. 3.2 Prohibited Uses 3.2.1 The services the Company offers shall not be used for any unlawful purpose or for any use as to which the Customer has not obtained all governmental approvals, authorizations, licenses, consents and permits required to be obtained by the Customer with respect thereto. 3.2.2 The Company may require applicants for service who intend to use the Company's offerings for resale and/or for shared use to file a letter with the Company confirming that their use of the Company's offerings complies with relevant laws and Commission regulations, policies, orders, and decisions. 3.2.3 The Company may, without obtaining any further consent from the Customer, assign any rights, privileges, or obligations under this Tariff. The Customer shall not, without prior written consent of the Company, assign, transfer, or in any other manner dispose of, any of its rights, privileges, or obligations under this Tariff, and any attempt to make such an assignment, transfer, disposition without such consent shall be null and void. 3.2.4 The Company may require a Customer to immediately shut down its transmission of signals if said transmission is causing interference to others. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 22 SWITCHED ACCESS TARIFF SECTION 3 - OBLIGATIONS OF THE CUSTOMER 3.2 Prohibited Uses (Cont’d) 3.2.5 A Customer may not use the services so as to interfere with or impair service over any facilities and associated equipment, or so as to impair the privacy of any communications over such facilities and associated equipment. 3.2.6 Customer use of any resold service obtained from other service providers shall also be subject to any applicable restrictions imposed by the underlying providers. 3.2.7 A Customer, Joint User, or Authorized User shall not represent that its services are provided by the Company, or otherwise indicate to its customers that its provision of services is jointly with the Company, without the written consent of the Company. The relationship between the Company and Customer shall not be that of partners or agents for one or the other and shall not be deemed to constitute a partnership or agency agreement. 3.3 Claims With respect to any service or facility provided by the Company, Customer shall indemnify, defend and hold harmless the Company from and against all claims, actions, damages, liabilities, costs and expenses, including reasonable attorneys' fees for: 3.3.1 any loss, destruction or damage to property of the Company or any third party, or the death or injury to persons, including, but not limited to, employees or invitees of either party, to the extent caused by or resulting from the negligent or intentional act or omission of the Customer or User or their employees, agents, representatives or invitees; 3.3.2 any claim, loss, damage, expense or liability for infringement of any copyright, patent, trade secret, or any proprietary or intellectual property right of any third party, arising from any act or omission by the Customer or User, including, without limitation, use of the Company's services and facilities in a manner not contemplated by the agreement between Customer and the Company; or 3.3.3 any claim of any nature whatsoever brought by a User with respect to any matter for which the Company would not be directly liable to the Customer under the terms of the applicable Company Tariff. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 23 SWITCHED ACCESS TARIFF SECTION 3 - OBLIGATIONS OF THE CUSTOMER 3.4 Jurisdictional Reporting The jurisdictional reporting requirements will be as specified below. When a Customer orders Switched Access Service, its projected Percent Interstate Usage (PIU) must be provided in whole numbers to the Company. These whole number percentages will be used by the Company to apportion the use and/or charges between interstate and intrastate until a revised report is received as set forth herein. 3.4.1. Originating Access: Originating access minutes may be based on traffic originating at the State, LATA or local Switching Center level, provided that the traffic being measured is only traffic originating from the Company Local Switching Center(s). The Customer must provide the Company with a projected PIU factor on a quarterly basis as specified below. Originating access minutes will be measured as follows, based on type of access: 3.4.1.1 For Feature group D Switched Access Services, as defined in Section 14.2.1, where the Company can determine jurisdiction by its call detail, the projected PIU will be developed by the Company on a quarterly basis by dividing the measured interstate originating minutes by the total measured originating access minutes. 3.4.1.2 For Feature Group D with 950 Access as defined in Section 14.2.1, the Customer must provide the Company with a projected PIU factor by supplying the Company with an interstate percentage of originating access minutes. 3.4.1.3 For 500, 700, Toll Free 8YY, calling card and operator service access, the Customer must provide the Company with a projected PIU factor for each type of access. The Customer who provides a PIU factor shall supply the Company with an interstate percentage of originating access minutes. The PIU factor will be used to determine the jurisdiction for billing purposes of 500, 700, Toll Free 8YY, calling card and operator service access. Originating Access charges will not apply to a Toll Free call that utilizes Toll Free Inter-Exchange Delivery Service as described in Section 14.2.9(B). 3.4.1.4 If no PIU for originating minutes is submitted as specified herein, then the projected PIU will be set on a default basis of 50 percent interstate traffic and 50 percent intrastate traffic. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 24 SWITCHED ACCESS TARIFF SECTION 3 - OBLIGATIONS OF THE CUSTOMER 3.4 Jurisdictional Reporting (Cont’d) 3.4.2 Terminating Access: For Feature Group D Switched Access Services, the Customer must provide the Company with a projected PIU factor by supplying the Company with an interstate percentage of terminating access minutes on a quarterly basis, as described in Section 3.4.4 below. If no projected PIU factor is submitted by the Customer, then the projected PIU will be set on a default basis at the same percentage as the originating PIU. 3.4.3 Except where the Company measured access minutes are used as set forth in 3.4.1 above, the Customer reported projected PIU factor as set forth above will be used until the Customer reports a different projected PIU factor, as set forth below. The revised report will serve as the basis for future billing and will be effective on the next bill date. 3.4.4 Effective on the first day of January, April, July and October of each year the Customer shall update its interstate and intrastate jurisdictional report. The Customer shall forward to the Company, to be received no later than 15 days after the first day of such month, a revised report showing the interstate and intrastate percentage of use for the past three months ending the last day of December, March, June and September, respectively, for each service arranged for interstate use, based solely on the traffic originating from or terminating to the Company Local Switching Center. The revised report will serve as the basis for the next three months billing and will be effective on the bill date for that service. If the Customer does not supply the reports for those services where reports are needed, the Company will assume the percentage to be the same as that provided previously. For those cases in which a quarterly report has never been received from the Customer, the Company will assume the percentages to be the same as those provided in the Access Service Request or, in the absence of an Access Service Request PIU, the Company will set the projected PIU on a default basis of 50 percent interstate traffic and 50 percent intrastate traffic. 3.4.5 Jurisdictional Reports Verification: For Switched Access Service, if a billing dispute arises or a regulatory commission questions the projected PIU factor, the Customer will provide the data used to determine the projected PIU factor. The Customer will supply the data within 30 days of the Company request. The Customer shall keep records of call detail from which the percentage a interstate and intrastate use can be ascertained and, upon request of the Company, shall make the records available for inspection as reasonably necessary for purposes of verification of the percentages. The Company reserves the right to conduct an audit at any time during the year. The Customer, at its own expense, has the right to retain an independent auditing firm. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 25 SWITCHED ACCESS TARIFF SECTION 3 - OBLIGATIONS OF THE CUSTOMER 3.4 Jurisdictional Reporting (Cont’d) 3.4.6 Identification and Rating of VoIP-PSTN Traffic This section governs the rating and identification of VoIP-PSTN Traffic. In accordance with the Federal Communications Commission’s Report and Order released November 18, 2011 (FCC 11-161) and Second Order on Reconsideration released April 25, 2012 (FCC 12-47), both in WC Docket No. 10-90, et al. (together, the “FCC Orders”): (1) intrastate VoIP-PSTN Traffic that originates on the Company’s network and is bound for the Customer’s end users is subject to the intrastate switched access rates set forth in this tariff until June 30, 2014, after which time it will be subject to interstate rates contained in the Company’s Tariff F.C.C. No. 4 and in Section 15 herein; and (2) intrastate VoIP-PSTN traffic that is sent by the Customer for termination to Company end users is subject to interstate switched access rates set forth in the Company’s Tariff F.C.C. No. 4 available here https://www.centurylink.com/aboutus/legal/tariff-library/ and in Section 15 herein. The remainder of this section establishes the method of separating VoIP-PSTN Traffic from the Customer’s traditional intrastate access traffic, so that VoIP- PSTN Traffic can be billed in accordance with the FCC Orders. Calculation and Application of Percent-VoIP- Usage Factors a. The Company will determine the number of VoIP-PSTN Traffic minutes of use (MOU) to which interstate rates will be assessed by applying a terminating PVU factor to the total intrastate access MOU terminated by a Customer to the Company’s end user. Beginning on July 1, 2014, the Company will also apply an originating PVU factor to the total intrastate access MOU originated by a Company end user and delivered to the Customer. (C) Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 26 SWITCHED ACCESS TARIFF SECTION 3 - OBLIGATIONS OF THE CUSTOMER 3.4 Jurisdictional Reporting 3.4.6 Identification and Rating of VoIP-PSTN Traffic (Cont’d) b. The Customer will calculate and furnish to the Company a terminating PVU factor representing the whole number percentage of the Customer’s total terminating intrastate access MOU that the Customer exchanges with the Company in the LATA that is sent to Company and which originated in IP format and that would be billed by the Company as intrastate access MOU. Beginning July 1, 2014, the Customer will also calculate and furnish to the Company an originating PVU factor representing the whole number percentage of the Customer’s total originating intrastate access MOU that the Customer exchanges with the Company in the LATA that is received from the Company and that is terminated in IP format and that would be billed by the Company as intrastate access MOU. c. The Customer shall not modify their reported PIU factor to account for VoIP-PSTN Traffic. d. Both the Customer provided originating PVU and the terminating PVU shall be based on information such as the number of the Customer’s retail VoIP subscriptions in the state (e.g. as reported on F.C.C. Form 477), traffic studies, actual call detail or other relevant and verifiable information which will be provided to the Company upon request. e. The Customer shall retain the call detail, work papers, and information used to develop the PVU factors for a minimum of one year. f. The Company shall use default factors until such time as Customer supplies such factors. For this purpose, Company will utilize a PVU equal to the percentage of VoIP subscribers in the state based on the Local Competition Report, as released periodically and/or such other reports as the Company deems appropriate and reasonable. Under the Local Competition report methodology, the PVU will be the total number of incumbent LEC and non-incumbent LEC VoIP subscriptions in a state divided by the sum of those reported VoIP subscriptions plus incumbent LEC and non-incumbent LEC switched access lines. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 27 SWITCHED ACCESS TARIFF SECTION 3 - OBLIGATIONS OF THE CUSTOMER 3.4 Jurisdictional Reporting (Cont’d) 3.4.7 The preceding section 3.4.6 will be applied to the billing of switched access charges to a Customer that is a local exchange carrier only to the extent that the Customer has also implemented billing of interstate access charges for VoIP- PSTN Traffic in accordance with FCC orders, rules and regulations. 3.4.8 Initial Implementation of PVU Factors a. If the PVU factors cannot be implemented in the Company’s billing systems by December 29, 2011, once the factors can be implemented the Company will adjust the Customer’s bills to reflect the PVU factors prospectively in the next bill period if the PVU factors are provided by the Customer to the Company prior to April 15, 2012. b. The Company may choose to provide credits based on the reported PVU factors on a quarterly basis until such time as the billing system modifications can be implemented. 3.4.9 PVU Factor Update The Customer may update the PVU factors quarterly using the method set forth in 3.4.6.1.c, preceding. If the Customer chooses to submit such updates, it shall forward to the Company, no later than 15 days after the first day of January, April, July and/or October of each year, revised PVU factors based on data for the prior three months, ending the last day of December, March, June and September, respectively. The revised PVU factors will serve as the basis for future billing and will be effective on the bill date of each such month and shall serve as the basis for subsequent monthly billing until superseded by new PVU factors. No prorating or back billing will be done based on the updated PVU factors. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 28 SWITCHED ACCESS TARIFF SECTION 3 - OBLIGATIONS OF THE CUSTOMER 3.4 Jurisdictional Reporting (Cont’d) 3.4.10. PVU Factor Verification a. Not more than twice in any year, the Company may request from the Customer an overview of the process used to determine the PVU factors, the call detail records, description of the method for determining how the end user originates and terminates calls in IP format, and other information used to determine the Customer’s PVU factors furnished to the Company in order to validate the PVU factors supplied. The Customer shall comply, and shall reasonably supply the requested data and information within 15 days of the Company‘s request. b. The Company may dispute the Customer’s PVU factor based upon: • A review of the requested data and information provided by the Customer, • The Company’s reasonable review of other market information, F.C.C. reports on VoIP lines, such as F.C.C. Form 477 or state level results based on the F.C.C. Local Competition Report or other relevant data. • A change in the reported PVU factor by more than five percentage points from the preceding quarter. c. If after review of the data and information, the Customer and the Company establishes revised PVU factors, the Company will begin using those revised PVU factors with the next bill period. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 29 SWITCHED ACCESS TARIFF SECTION 3 - OBLIGATIONS OF THE CUSTOMER 3.4 Jurisdictional Reporting 3.4.10. PVU Factor Verification (Cont’d) d. If the dispute is unresolved, the Company may initiate an audit. The Company shall limit audits of the Customer’s PVU factor to no more than twice per year. The Customer may request that the audit be conducted by an independent auditor. In such cases the associated auditing expenses will be paid by the Customer. • In the event that the Customer fails to provide adequate records to enable the Company or an independent auditor to conduct an audit verifying the Customer’s PVU factors, the Company will bill the usage for all contested periods using the most recent undisputed PVU factors reported by the Customer. These PVU factors will remain in effect until the audit can be completed. • During the audit, the most recent undisputed PVU factors from the previous reporting period will be used by the Company. • The Company will adjust the Customer’s PVU factors based on the results of the audit and implement the revised PVU in the next billing period or quarterly report date, whichever is first. The revised PVU factors will apply for the next two quarters before new factors can be submitted by the Customer. • If the audit supports the Customer’s PVU factors, the usage for the contested periods will be adjusted to reflect the Customer’s audited PVU factors. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 30 SWITCHED ACCESS TARIFF SECTION 4 - PAYMENT ARRANGEMENTS 4.1 Payment for Service The Customer is responsible for the payment of all charges for facilities and services furnished by the Company to the Customer and to all Users authorized by the Customer, regardless of whether those services are used by the Customer itself or are resold or shared with other persons. 4.2 Billing and Collection of Charges 4.2.1 Nonrecurring charges are due and payable within 30 days after the date an invoice is mailed to the Customer by the Company. 4.2.2 The Company shall present invoices for Recurring Charges monthly to the Customer, in advance of the month in which service is provided, and Recurring Charges shall be due and payable within 30 days after the invoice is mailed. 4.2.3 Charges based on measured usage will be included on the next invoice rendered following the end of the month in which the usage occurs and will be due and payable within 30 days after the invoice is mailed. 4.2.4 When service does not begin on the first day of the month, or end on the last day of the month, the charge for the fraction of the month in which service was furnished will be calculated on a pro rata basis. For this purpose, every month is considered to have 30 days. 4.2.5 Billing of the Customer by the Company will begin on the Service Commencement Date, billing accrues through and includes the day that the service, circuit, arrangement or component is discontinued. 4.2.6 With respect to Business Customers only, if any portion of the payment is received by the Company after the date due, or if any portion of the payment is received by the Company in funds which are not immediately available, then a late payment penalty shall be due to the Company. The late payment penalty shall be the portion of the payment not received by the date due, net of taxes, not compounded, multiplied by a monthly late factor of 1.5%. 4.2.7 For any check returned to the Company due to insufficient funds, uncollected funds, or closed account, a $25.00 fee will be assessed per check returned. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 31 SWITCHED ACCESS TARIFF SECTION 4 - PAYMENT ARRANGEMENTS 4.2 Billing and Collection of Charges (Cont’d) 4.2.8 Although it is the intent of the Company to submit timely statements of charges, failure by the Company to do so in a timely manner shall not constitute a breach of the Company’s obligations under this tariff or a waiver of the Company’s right to payment of the incurred charges, and, except for the assertion by the Customer that the Company’s right to payment is barred by an applicable statute of limitations, the Customer shall not be entitled to dispute the Company’s bill(s) based on the Company’s failure to submit them in a timely fashion. 4.2.9 Switched Access Services Provided by More Than One Local Exchange Carrier 4.2.9.1 General. When Switched Transport service is provided by more than one Local Exchange Carrier, the carriers involved will mutually agree upon one of the billing methods below. The Multiple Bill Option will be used unless the Company specifies otherwise in writing. The Customer will place the ASR as specified in Section 12 of this Tariff. 4.2.9.2 Meet Point Billing. Meet Point Billing is required when an access service is provided by multiple Local Exchange Carriers for FGB or FGD Switched Access services. There are two Meet Point Billing Options – Single Bill and Multiple Bill. The Company shall notify the Customer of: (a) the Meet Point Billing Option that will be used; (b) the Local Exchange Carrier(s) that will render the bill(s); (c) the Local Exchange Carrier(s) to whom payment(s) should be remitted, and (d) the Local Exchange Carrier(s) that will provide the bill inquiry function. The Company shall provide such notification at the time that an ASR is placed requesting access service. Additionally, the Company shall provide this notice in writing 30 days in advance of any change Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 32 SWITCHED ACCESS TARIFF SECTION 4 - PAYMENT ARRANGEMENTS 4.2 Billing and Collection of Charges 4.2.9 Switched Access Services Provided by More Than One Local Exchange Carrier 4.2.9.2 Meet Point Billing. (Cont’d) 4.2.9.2.1 Single Bill Option. The Single Bill Option allows the Customer to receive one bill from one Local Exchange Carrier or its billing agent for access services. The Local Exchange Carrier(s) that renders the bill to the Customer may provide to the Customer, cross references to the other Local Exchange Carrier(s) service and/or the common circuit identifiers based upon industry standards as contained in the Multiple Exchange Carrier Access Billing (MECAB) Guidelines. Should a billing dispute arise, the terms and conditions of the Billing Company(s) will apply. For usage rated access services the access minutes of use will be compiled by the Initial Billing Company and used by the Initial Billing Company and any subsequent Billing Company(s) for the development of access charges. (x) The Initial Billing Company for FGB and FGD Switched Access services is normally the end user's serving office and for WATS usage the Initial Billing Company is normally the WATS serving office. When the Initial Billing Company is other than the normally designated Local Exchange Carrier, the Local Exchange Carrier will notify the Customer. (y) The Subsequent Billing Company(s) is any Local Exchange Carrier(s) in whose territory a segment of the Switched Transport Facility is provided and/or where the customer designated location is located. The Single Bill option provides three billing alternatives, Single Bill/Single Tariff, Single Bill/Pass-Through Billing and Single Bill/Multiple Tariff which are described following: 4.2.9.2.1.1 Single Bill/Single Tariff. Each Local Exchange Carrier will receive an ASR or a copy of the ASR from the Customer as specified in Section 12 of this Tariff and arrange to provide the service. The Initial Billing Company will: (a) determine the applicable charges and bill in accordance with its tariff; (b) include all recurring and nonrecurring rates and charges of its tariff; and (c) forward the bill to the Customer. The Customer will remit the payment to the Initial Billing Company. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 33 SWITCHED ACCESS TARIFF SECTION 4 - PAYMENT ARRANGEMENTS 4.2 Billing and Collection of Charges 4.2.9 Switched Access Services Provided by More Than One Local Exchange Carrier 4.2.9.2 Meet Point Billing. 4.2.9.2.1 Single Bill Option. (Cont’d) 4.2.9.2.1.2 Single Bill/Pass-Through Billing. Each Local Exchange Carrier will receive an ASR or a copy of the ASR from the Customer as specified in Section 12 of this Tariff and arrange to provide the service. Each Local Exchange Carrier will: (a) determine its portion of Switched Transport as in Section 4.2.9.2.3; (b) determine the applicable charges and bill in accordance with its tariff; (c) include all recurring and nonrecurring rates and charges of its tariff; and (d) forward the bill to the Initial Billing Company for meet point billed access services. The Initial Billing Company will: (w) apply usage data, when needed, to the bill and calculate the charges; (x) identify each involved Local Exchange Carrier’s charges separately on the bill; (y) combine all the bills of the involved Local Exchange Carriers of a meet point billed access service into one access bill; (z) forward the bill to the Customer; and (q) advise the Customer how to remit the payment, either directly to each Local Exchange Carrier involved in the provision of this meet point billed service; or, as a single payment made to the Initial Billing Company. If payments are to be sent directly to the Initial Billing Company, the Subsequent Billing Company(s) will provide the Customer with written authorization for the payment arrangement. 4.2.9.2.1.3 Single Bill/Multiple Tariff. Each Local Exchange Carrier will receive an ASR or a copy of the ASR from the Customer as specified in Section 12 of this Tariff and arrange to provide the service. The Initial Billing Company will: (a) determine each Local Exchange Carrier's portion of switched transport as set forth in Section 4.2.9.2.3; (b) determine the applicable charges and bill in accordance with each Local Exchange Carrier's tariff; (c) include all recurring and nonrecurring charges for each involved Local Exchange Carrier; (d) identify each involved Local Exchange Carrier's charges separately on the bill; (e) forward the bill to the Customer; and (f) advise the Customer how to remit the payment, either directly to each Local Exchange Carrier involved in the provision of this meet point billed service; or, as a single payment made to the Initial Billing Company. If payments are to be sent directly to the Initial Billing Company, the Subsequent Billing Company(s) will provide the Customer with written authorization for the payment arrangement. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 34 SWITCHED ACCESS TARIFF SECTION 4 - PAYMENT ARRANGEMENTS 4.2 Billing and Collection of Charges 4.2.9 Switched Access Services Provided by More Than One Local Exchange Carrier 4.2.9.2 Meet Point Billing. (Cont’d) 4.2.9.2.2 Multiple Bill Option. The Multiple Bill option allows all Local Exchange Carriers providing service to bill the Customer for their portion of a jointly provided access service. Each Local Exchange Carrier will: (a) determine its portion of the Switched Transport as set forth in Section 4.2.9.2.3; (b) determine the applicable charges and bill in accordance with its tariff; (c) include all recurring and nonrecurring rates and charges of its tariff; and (d) forward the bill to the Customer. In cases where the Company provides tandem switching and transport functions, the Local Exchange Carrier that provides end office and related functions may choose to bear the Company’s charges in connection with switched access services provided jointly by the Company and such other Local Exchange Carrier. Where the other Local Exchange Carrier so chooses, the Company will bill such other Local Exchange Carrier for its services, and the other Local Exchange Carrier shall render appropriate bills for its services to the Customer in accordance with its own tariffs. The Customer will remit the payments directly to each Local Exchange Carrier. 4.2.9.2.3 Meet Point Billing Mileage Calculation. Each Local Exchange Carrier’s portion of the Switched Transport mileage will be determined as follows: Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 35 SWITCHED ACCESS TARIFF SECTION 4 - PAYMENT ARRANGEMENTS 4.2 Billing and Collection of Charges 4.2.9 Switched Access Services Provided by More Than One Local Exchange Carrier 4.2.9.2 Meet Point Billing. (Cont’d) 4.2.9.2.3 Meet Point Billing Mileage Calculation. (Cont’d) 4.2.9.2.3.1 For Switched Access Tandem-Switched Transport Services, determine the appropriate Tandem-Switched Transport - Facility total miles by computing the number of miles from the access tandem to the relevant serving wire center (i.e., end user serving wire center, or WATS Serving Office), using the V&H method as set forth in the NECA Tariff FCC No. 4. For Switched Access Direct-Trunked Transport determine the appropriate Direct-Trunked Transport total miles by computing the number of miles between the relevant serving wire centers involved (i.e., customer designated location serving wire center, Hub Wire Center, WATS Serving Office, end office, or access tandem) using the V&H method as set forth in the NECA Tariff FCC No. 4. Where the calculated miles include a fraction, the value is rounded up to the next full mile. Notwithstanding the foregoing, the total mileage from a Company tandem to a subtending end office shall be capped at ten (10) miles irrespective of actual airline miles. 4.2.9.2.3.2 Determine the billing percentage (BP), as set forth in the NECA Tariff FCC No. 4. This represents the portion of the Service provided by each Local Exchange Carrier. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 36 SWITCHED ACCESS TARIFF SECTION 4 - PAYMENT ARRANGEMENTS 4.2 Billing and Collection of Charges 4.2.9 Switched Access Services Provided by More Than One Local Exchange Carrier 4.2.9.2 Meet Point Billing. 4.2.9.2.3 Meet Point Billing Mileage Calculation. (Cont’d) 4.2.9.2.3.3 For Switched Access Tandem-Switched Transport; (a) multiply the number of access minutes of use times the number of airline miles as set forth in Section 4.2.9.2.3.1, times the BP of each Local Exchange Carrier as set forth in Section 4.2.9.2.3.2, times the Tandem-Switched Transport - Facility rate; (b) multiply the Tandem-Switched Transport - Termination rate times the number of access minutes times the quantity of terminations. Example of Billing Percentage (BP) Method Using the Multiple Bill Option: The Tandem-Switched Transport - Facility between Office X and Office Y is jointly provided by telephone companies A and B. The following example reflects the rate for Local Exchange Carrier A. Rates for Local Exchange Carrier B would appear in its appropriate Access Tariff. 4.2.9.2.3.4 Airline miles from Local Exchange Carrier A (office X) to Local Exchange Carrier B (office Y) = 10 airline miles as set forth in NECA Tariff FCC No. 4. 4.2.9.2.3.5 Billing Percentage for each Local Exchange Carrier (from NECA Tariff FCC No. 4). Local Exchange Carrier A = 40% Local Exchange Carrier B = 60% 4.2.9.2.4 Access Minutes for Local Exchange Carrier A = 9000. 4.2.9.2.5 Tandem-Switched Transport - Facility rate for Local Exchange Carrier A = SWT FAC Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 37 SWITCHED ACCESS TARIFF SECTION 4 - PAYMENT ARRANGEMENTS 4.2 Billing and Collection of Charges 4.2.9 Switched Access Services Provided by More Than One Local Exchange Carrier 4.2.9.2 Meet Point Billing. 4.2.9.2.6 Tandem-Switched Transport - Termination Rate = SWT TERM NOTE: The Tandem-Switched Transport - Termination rate does not apply in situations where there is an intermediate, non-terminating Local Exchange Carrier involved in the provision of the Switched Transport Facility. Formula: Access Minutes (AM) x Airline Miles (ALM) x Billing Percentage (BP) x Tandem-Switched Transport Facility Rate (SWT FAC) + [Tandem-Switched Transport - Termination Rate (SWT TERM) x Access Minutes (AM) x Quantity of Terminations (TERMS)] = Total Calculation: Local Exchange Carrier A AM ALM BP SWT FAC SWT TERM AM TERMS 9,000 x 10 x .40 x SWT FAC + [SWT TERM x 9,000 x TERMS]=TOTAL 4.2.9.2.7 For Switched Access Direct-Trunked Transport, multiply the number of airline miles as in (1), times the BP for each Local Exchange Carrier as in (2), times the Direct-Trunked Transport Facility rate elements. For DS1 and DS3 Direct-Trunked Transport, multiply the Direct- Trunked Transport Termination rate times the number of terminations provided by the Local Exchange Carrier. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 38 SWITCHED ACCESS TARIFF SECTION 4 - PAYMENT ARRANGEMENTS 4.2 Billing and Collection of Charges (Cont’d) 4.2.9 Switched Access Services Provided by More Than One Local Exchange Carrier (Cont’d) 4.2.9.3 All other appropriate recurring and nonrecurring charges in each Local Exchange Carrier's Access tariff are applicable. 4.2.9.4 Where the Tandem-Switched Transport - Facility is provided by more than one Local Exchange Carrier, the Tandem-Switched Transport - Termination rate applies for the termination at the Local Exchange Carrier end of the Tandem-Switched Transport (i.e., the first point of switching or the end office serving the end user). The Tandem-Switched Transport - Termination rate will not apply when the Local Exchange Carrier is the intermediate provider of the Switched Transport Facility. 4.2.9.5 The Interconnection Charge for Switched Transport, if any, shall be billed by the Local Exchange Carrier in whose territory the end office is located. 4.2.9.6 The Shared Trunk Port for Tandem-Switched Transport shall be billed by the Local Exchange Carrier in whose territory the end office is located. 4.2.9.7 For tandem routed trunks, the dedicated trunk port shall be billed by the Local Exchange Carrier owning the tandem. For end office direct routed trunks, the dedicated trunk port shall be billed by the Local Exchange Carrier owning the end office on a single bill, single tariff or multiple bill, multiple tariff meet point billing arrangement. 4.2.10 The shared multiplexing charge will be assessed to the Interexchange Carrier/Customer by the Local Exchange Carrier owning the access tandem under the multiple bill, multiple tariff meet point billing option, and to the initial billing company, by the Local Exchange Carrier owning the access tandem, under the single bill, single tariff meet point billing option. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 39 SWITCHED ACCESS TARIFF SECTION 4 - PAYMENT ARRANGEMENTS 4.3 Advance Payments 4.3.1 To safeguard its interests, the Company may require a Business Customer to make an advance payment before services and facilities are furnished. The advance payment will not exceed an amount equal to the nonrecurring charge(s) and the first month's estimated recurring charges for the service or facility. In addition, where special construction is involved, the advance payment may also include an amount equal to the estimated nonrecurring charges for the special construction and recurring charges (if any) for a period to be set between the Company and the Customer. The advance payment will be credited to the Customer's initial bill and may be required in addition to a deposit. 4.3.2 A customer whose service has been discontinued for nonpayment of bills will be required to pay the unpaid balance due carrier and may be required to pay reconnect charges. 4.4 Deposits 4.4.1 The Company may, in order to safeguard its interests, require an applicant to make a suitable deposit to be held by the Company as a guarantee of the payment of charges. 4.4.2 A deposit will be required under the following conditions: 4.4.2.1 Applicant does not have verifiable credit with any Level 3 Communications, LLC affiliate anywhere within the region in the same or similar business; or 4.4.2.2 Applicant has had previous verifiable Service with any Level 3 Communications, LLC affiliate anywhere within the region but has an outstanding and unpaid bill for Service; or has not established satisfactory credit. Satisfactory credit for an Service customer is defined as twelve consecutive months of service without a suspension of service for nonpayment or with no more than one notification of intent to suspend service for nonpayment. 4.4.2.3 Applicant for nonresidential service will be given credit for previous nonresidential service only if the applicant is same business entity to which such service was previously provided. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 40 SWITCHED ACCESS TARIFF SECTION 4 - PAYMENT ARRANGEMENTS 4.4 Deposits (Cont’d) 4.4.3 An initial deposit or an additional deposit will be required of an existing customer when high risk is indicated and existing security is insufficient. Such requirement will be imposed when a payment history includes a suspension of service for nonpayment during the previous twelve month period. 4.4.4 The Company reserves the right to provide for installment payment of the deposit if the circumstances warrant. 4.4.5 Any deposit required of an existing Customer is due and payable within ten days after the requirement is imposed. This requirement shall be in writing and the payment date shall be on or after the due and payable date for the current bill. If said deposit or installment thereof, as appropriate, is not paid within the aforementioned time frame, the Company may suspend service of the Customer without further notice. The following are exceptions to this provision: 4.4.5.1 In the event service is suspended for a Customer for nonpayment, an initial or additional deposit shall be required prior to the restoration of service if existing security is insufficient. 4.4.5.2 In the event prior indebtedness or prior unsatisfactory credit has been determined subsequent to the initial establishment of service due to misrepresentation of the facts by the Customer, a deposit shall be due and payable within five days upon verbal notification and written confirmation or within ten days when notification can only be provided in writing. The ten day period shall be measured from the mailed date of the written notice. If said deposit is not paid within the aforementioned time frame, the Company may suspend service to the Customer without further notice. 4.4.6 The amount of the deposit shall be the estimated charges for the Service which will accrue for a 2-month period. All applicants and existing Customers shall be treated uniformly for the determination and application of deposits. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 41 SWITCHED ACCESS TARIFF SECTION 4 - PAYMENT ARRANGEMENTS 4.4 Deposits (Cont’d) 4.4.7 When it is determined that a deposit is required under the conditions specified above, the applicant or Customer may, in lieu of or in addition to making the deposit, arrange for an acceptable third party to guarantee payment of his charges by executing on his behalf a Guarantee of Payment Agreement with the Company. An acceptable third party guarantor for Service is a current non-residential customer with at least two years continuous service, whose payment history for the most recent twelve month period is satisfactory 4.4.8 The fact that a deposit has been made in no way relieves the Customer from complying with the Company's regulations as to advance payments, or the prompt payment of bills on presentation. 4.4.8 The fact that a deposit has been made in no way relieves the Customer from complying with the Company's regulations as to advance payments, or the prompt payment of bills on presentation. 4.4.9 The deposit will bear simple interest computed from the date of its receipt by the Company to the date the deposit is refunded, or service is terminated, or annually upon request of the Customer. In the event that a deposit is retained during time periods having different rates of interest, the interest accrued on the deposit will be calculated using the interest rate applicable to each time period. 4.4.10 The rate of interest to be paid on Customer deposits is equivalent to the rate paid on 2-year U.S. treasury notes for the preceding 12 months ending December 31 of any year. 4.4.11 When service is terminated, the amount of the initial or additional deposit, with any interest due, will be credited to the Customer's account and any credit balance which may remain will be refunded. After an existing customer has established satisfactory credit, the amount of the deposit, with any interest due, will be either credited to the account or at the option of the Customer, refunded. Satisfactory credit for a Customer is defined as twelve consecutive months of Service without suspension for nonpayment and with no more than one notification of intent to suspend service for nonpayment. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 42 SWITCHED ACCESS TARIFF SECTION 4 - PAYMENT ARRANGEMENTS 4.5 Discontinuance of Service 4.5.1 Upon nonpayment of any amounts owing to the Company, the Company may, by giving ten days prior written notice to the Customer, discontinue or suspend service without incurring any liability. 4.5.2 Upon violation of any of the other material terms or conditions for furnishing service the Company may, by giving 30 days prior notice in writing to the Customer, discontinue or suspend service without incurring any liability if such violation continues during that period. 4.5.3 Upon condemnation of any material portion of the facilities used by the Company to provide service to a Customer, or if a condition immediately dangerous or hazardous to life, physical safety or property exists, or if a casualty renders all or any material portion of such facilities inoperable beyond feasible repair, the Company, by notice to the Customer, may discontinue or suspend service without incurring any liability. 4.5.4 Upon the Customer's insolvency, assignment for the benefit of creditors, filing for bankruptcy or reorganization, or failing to discharge an involuntary petition within the time permitted by law, the Company may immediately require a deposit without incurring any liability. 4.5.5 Upon any governmental prohibition or required alteration of the services to be provided or any violation of an applicable law or regulation, the Company may immediately discontinue service without incurring any liability. 4.5.6 Upon the Company's discontinuance of service to the Customer under paragraphs 4.5.1 or 4.5.2 above, the Company, in addition to all other remedies that may be available to the Company at law or in equity or under any other provision of the Tariffs of the Company, may declare all future monthly and other charges which would have been payable by the Customer during, the remainder of the minimum term for which such services would have otherwise been provided to the Customer to be immediately due and payable (discounted to present value at six percent (6%)). Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 43 SWITCHED ACCESS TARIFF SECTION 4 - PAYMENT ARRANGEMENTS 4.5 Discontinuance of Service (Cont’d) 4.5.7 Any Customer or Applicant for Service requesting the opportunity to dispute any action or determination of company under the Commission's Customer Service Rules shall be given an opportunity for a supervisory review by the Company immediately following Customer's request for such review. Service will not be disconnected pending completion of the review. 4.6 Cancellation of Application for Service 4.6.1 Applications for service are noncancellable unless the Company otherwise agrees. Where the Company permits the Customer to cancel an application for service prior to the start of service or prior to any special construction, no charges will be imposed except for those specified below. 4.6.2 Where, prior to cancellation by the Customer, the Company incurs any expenses in installing the service or in preparing to install the service that it otherwise would not have incurred, a charge equal to the costs the Company incurred, less net salvage, shall apply, but in no case shall this charge exceed the sum of the charge for the minimum period of services ordered, including installation charges, and all charges others levy against the Company that would have been chargeable to the Customer had service begun (all discounted to present value at six percent (6%)) 4.6.3 Where the Company incurs any expense in connection with special construction, or where special arrangements of facilities or equipment have begun, before the Company receives a cancellation notice, a charge equal to the costs incurred, less net salvage, applies. In such cases, the charge will be based on such elements as the cost of the equipment, facilities, and material, the cost of installation, engineering, labor, and supervision, general and administrative expense, other disbursements, depreciation, maintenance, taxes, provision for return on investment, and any other costs associated with the special construction or arrangements. 4.6.4 The special charges described in paragraphs 4.6.1 through 4.6.3, above, will be calculated and applied on a case-by-case basis. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 44 SWITCHED ACCESS TARIFF SECTION 4 - PAYMENT ARRANGEMENTS 4.7 Changes in Service Requested If the Customer makes or requests material changes in circuit engineering, equipment specifications, service parameters, premises locations, or otherwise materially modifies any provision of the application for service, the Customer's installation fee shall be adjusted accordingly. 4.8 Taxes The Customer is responsible for the payment of Federal excise taxes, gross receipts, access, state and local sales and use taxes and all taxes, fees, surcharges (however designated) and other exactions imposed on the Company or its services by governmental jurisdictions, other than taxes imposed generally on corporations. Any taxes imposed by a local jurisdiction (e.g. county and municipal taxes) will only be recovered from those customers residing in the affected jurisdictions. All such taxes, fees, and charges shall be separately designated on the Company's invoices and are not included in the Tariffed rates. It should be the responsibility of the Customer to pay any such taxes that subsequently become applicable retroactively. 4.9 Disputed Bills (1) The Customer may dispute a bill in good faith only by written notice to the Company. Unless such notice is received within 90 days (commencing 5 days after such bills have been mailed or otherwise rendered per the Company's normal course of business), the bill statement shall be deemed to be correct and payable in full by Customer. Any Customer who has a dispute shall be advised by the Company that the Customer may file a formal or informal complaint with the Commission. Such claim must identify in detail the basis for the dispute, and if the Customer withholds disputed amounts, it must identify the account number under which the bill has been rendered, the date of the bill, and the specific items on the bill being disputed to permit the Company to investigate the merits of the dispute. (2) The date of the dispute shall be the date on which the Customer furnishes the Company the following account information: Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 45 SWITCHED ACCESS TARIFF SECTION 4 - PAYMENT ARRANGEMENTS 4.9 Disputed Bills (Cont’d) • A clear explanation of the basis of the dispute, including what the Customer believes is incorrect (e.g., nonrecurring charge; mileage; circuit dentification) and the reason why the Customer believes the bill is incorrect (e.g., monthly rate billed not same as in tariff; facility not ordered; service not received); • The account number under which the bill was rendered; • The date of the bill; • The invoice number; • The exact dollar amount in dispute; • The universal service order code(s)(USOCs) and/or rate element associated with the service; • Details sufficient to identify the specific amount(s) and item(s) in dispute; • The name of the person initiating the Customer’s dispute; • Additional data as the Company reasonably requests from the Customer to resolve the dispute. The request for such additional information shall not affect the Customer’s dispute date as set forth preceding. (3) The date of resolution is the date the Company completes the investigation and credits the Customer account or confirms the billing as accurate and denies the dispute. (4) In the event that a billing dispute concerning any charges billed to the Customer by the Company is resolved in favor of the Company, any payments withheld pending settlement of the dispute shall be subject to the late payment penalty set forth in 4.2.6 preceding. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 46 SWITCHED ACCESS TARIFF SECTION 5 - USE OF CUSTOMER'S SERVICE BY OTHERS 5.1 Resale and Sharing Any service provided under the Company Tariffs may be resold to or shared with other persons at the option of Customer, except as provided in 5.3, following. Customer remains solely responsible for all use of services ordered by it or billed to its telephone number(s) pursuant to the Tariffs of the Company, for determining who is authorized to use its services, and for notifying the Company of any unauthorized use. Business rates apply to all service that is resold or shared. 5.2 Joint Use Arrangements Joint use arrangements will be permitted for all services available for resale and sharing pursuant to the Company Tariffs. From each joint use arrangement, one member will be designated as the Customer responsible for the manner in which the joint use of the service will be allocated. Level 3 Communications, LLC will accept orders to start, rearrange, relocate, or discontinue service only from the Customer. Without affecting the Customer's ultimate responsibility for payment of all charges for the service, each Joint User shall be responsible for the payment of the charges billed to it. 5.3 Transfers and Assignments 5.3.1 The Customer shall not, without prior written consent of the Company, assign, transfer, or in any other manner dispose of, any of its rights, privileges, or obligations under this tariff, and any attempt to make such an assignment, transfer, disposition without such consent shall be null and void. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 47 SWITCHED ACCESS TARIFF SECTION 6 - CANCELLATION OF SERVICE If a Customer cancels a Service Order or terminates services before the completion of the term for any reason whatsoever other than a Major Service Interruption, Customer agrees to pay to the Company the following sums, within 21 days of the effective date of the cancellation or termination and be payable under the terms set forth in Section 4.0, preceding: all costs, fees and expenses reasonably incurred in connection with. 6.1 All Nonrecurring charges as specified in the Company's tariffs, plus 6.2 Any disconnection, early cancellation or termination charges reasonably incurred and paid to third parties by the Company on behalf of Customer, plus 6.3 All Recurring Charges specified in the applicable Company tariff for the balance of the then current term. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 48 SWITCHED ACCESS TARIFF SECTION 7 - NOTICES AND COMMUNICATIONS 7.1 The Customer shall designate on the Service Order an address to which the Company shall mail or deliver all notices and other communications, except that Customer may also designate a separate address to which the Company's bills for service shall be mailed. 7.2 The Company shall designate on the Service Order an address to which the Customer shall mail or deliver all notices and other communications, except that the Company may designate a separate address on each bill for service to which the Customer shall mail payment on that bill. 7.3 All notices or other communications required to be given pursuant to the Tariffs of the Company will be in writing. Notices and other communications of either party, and all bills mailed by the Company, shall be presumed to have been delivered to the other party on the third business day following placement of the notice, communication or bill with the U.S. Mail or a private delivery service, prepaid and properly addressed, or when actually received or refused by the addressee, whichever occurs first. 7.4 The Company or the Customer shall advise the other party of any changes to the addresses designated for notices, other communications or billing, by following the procedures for giving notice set forth herein. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 49 SWITCHED ACCESS TARIFF SECTION 8 - CUSTOMER EQUIPMENT AND CHANNELS 8.1 General A User may transmit any form of signal that is compatible with the Company's equipment, but except as otherwise specifically stated in its tariffs, the Company does not guarantee that its services will be suitable for any particular purpose. 8.2 Station Equipment 8.2.1 Terminal equipment on the User's Premises and the electric power consumed by such equipment shall be provided by and maintained at the expense of the User. The User is responsible for the provision of wiring or cable to connect its terminal equipment to the Company's Point of Connection. 8.2.2 The Customer is responsible for ensuring that Customer-provided equipment connected to the Company equipment and facilities is compatible with such equipment and facilities. The magnitude and character of the voltages and currents impressed on Company-provided equipment and wiring by the connection, operation, or maintenance of such equipment and wiring shall be such as not to cause damage to Company-provided equipment and wiring or injury to the Company's employees or to other persons. Any additional protective equipment required to prevent such damage or injury shall be provided by the Company at the Customer's expense. 8.2.3 Customer provided station equipment may be attached to services provided under the Tariffs of the Company subject to Part 68 of the FCC Rules and to any applicable provisions of the Tariffs of the Company and is the sole responsibility of the Customer. 8.2.4 The Company is not responsible for malfunctions of Customer-owned telephone sets or other Customer-provided equipment, or for misdirected calls, disconnects or other service problems caused by the use of Customer-owned equipment. 8.3 Interconnection of Facilities 8.3.1 Any special interface equipment necessary to achieve compatibility between the facilities and equipment of the Company used for furnishing Communications Services and the channels, facilities, or equipment of others shall be provided at the Customer's expense. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 50 SWITCHED ACCESS TARIFF SECTION 8 - CUSTOMER EQUIPMENT AND CHANNELS 8.3 Interconnection of Facilities (Cont’d) 8.3.2 Communications Services may be connected to the services or facilities of other communications carriers only when authorized by, and in accordance with, the terms and conditions of the Tariffs of the other communications carriers which are applicable to such connections. 8.3.3 Facilities furnished under the Tariffs of the Company may be connected to customer provided terminal equipment in accordance with the provisions of the Tariffs of the Company. All such terminal equipment shall be registered by the Federal Communications Commission pursuant to Part 68 of Title 47, Code of Federal Regulations; and all User provided wiring shall be installed and maintained in compliance with those regulations. 8.4 Tests and Adjustments Upon suitable notice, the Company may make such tests, adjustments, and inspections as may be necessary to maintain the Company's facilities in satisfactory operating condition. No interruption allowance will be credited to the Customer for the period during which the Company makes such tests, adjustments, or inspections. 8.5 Inspections 8.5.1 Upon suitable notification to the Customer, and at a reasonable time, the Company may make such tests and inspections as may be necessary to determine that the User is complying with the requirements set forth in Section 2.8 for the installation, operation, and maintenance of Customer-provided facilities, equipment, and wiring in the connection of Customer-provided facilities and equipment to Company-owned facilities and equipment. 8.5.2 If the protective requirements for Customer-provided equipment are not being complied with, the Company may take such action as it deems necessary to protect its facilities, equipment, and personnel. The Company will notify the Customer promptly if there is any need for further corrective action. Within ten days of receiving this notice, the Customer must take this corrective action and notify the Company of the action taken. If the Customer fails to do this, the Company may take whatever additional action is deemed necessary, including the suspension of service, to protect its facilities, equipment and personnel from harm. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 51 SWITCHED ACCESS TARIFF SECTION 9 - ALLOWANCES FOR INTERRUPTIONS IN SERVICE 9.1 General 9.1.1 Interruptions in service, which are not due to the negligence of, or noncompliance with the provisions of the Tariffs of the Company by, the Customer or of an authorized or Joint User, or the operation or malfunction of the facilities, power or equipment provided by the Customer, will be credited to the Customer as set forth below for the part of the service that the interruption affects. 9.1.2 A credit allowance will be made when an interruption occurs because of a failure of any component furnished by the Company under its Tariffs. An interruption period begins when the Customer reports a service, facility or circuit is interrupted and releases it for testing and repair. An interruption period ends when the service, facility or circuit is operative. If the Customer reports a service, facility or circuit to be inoperative but declines to release it for testing and repair, it is considered to be impaired, but not interrupted. 9.1.3 For calculating credit allowances, every month is considered to have 30 days. A credit allowance is applied on a pro rata basis against the rates specified hereunder and is dependent upon the length of the interruption. Only those facilities on the interrupted portion of the circuit will receive a credit. 9.1.4 For Switched Access Service, no credit will be allowed for an interruption of less than 24 hours. After the first 24 hour period, a credit equal to 1/30 of the applicable recurring transport charges will be applied to each interruption which is in excess of 12 hours and Up to 24 hours. Interruptions Over 24 Hours and Less than 72 Hours will be credited 1/5 day for each 3-hour period or fraction thereof. No more than one full day’s credit will be allowed for any period of 24 hours. Interruptions Over 72 Hours will be credited 2 days for each full 24-Hour period. No more than 30 days credited will be allowed for any one month period. Issued: October 15, 2002 Effective: November 14, 2002 Issued By: Thomas C. Stortz, Group Vice President and General Counsel Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 52 SWITCHED ACCESS TARIFF SECTION 9 - ALLOWANCES FOR INTERRUPTIONS IN SERVICE 9.2 No credit allowance will be made for: 9.2.1 interruptions due to the negligence of, or noncompliance with the provisions of the Tariffs of the Company by, the Customer, User, or other common carrier providing service connected to the service of the Company; 9.2.2 interruptions due to the negligence of any person other than the Company, including but not limited to the Customer or other common carriers connected to the Company's facilities; 9.2.3 interruptions of service due to the failure or malfunction of facilities, power or equipment provided by the Customer, Authorized User, Joint User, or other common carrier providing service connected to the services or facilities of the Company; 9.2.4 interruptions of service during any period in which the Company is not given full and free access to its facilities and equipment for the purpose of investigating and correcting interruptions; 9.2.5 interruptions of service during a period in which the Customer continues to use the service on an impaired basis; 9.2.6 interruptions of service during any period when the Customer has released service to the Company for maintenance purposes or for implementation of a Customer order for a change in service arrangements; 9.2.7 interruption of service due to circumstances or causes beyond the control of the Company; and 9.2.8 interruptions of service that occur or continue due to the Customer's failure to authorize replacement of any element of special construction. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 53 SWITCHED ACCESS TARIFF SECTION 10 - APPLICATION OF RATES 10.1 Distance-Based Charges 10.1.1 Distance between two points is measured as airline distance between two Points of Service. 10.1.2 The airline distance between any two Points of Service is determined as follows: A. Obtain the vertical and horizontal coordinates for each Point of Service location. B. Compute the difference between the vertical coordinates of the two Points of Service; and compute the difference between the two horizontal coordinates. C. Square each difference between the vertical coordinates and the horizontal coordinates. D. Add the square of the vertical coordinates difference and the square of the horizontal coordinates difference. E. Divide the sum of the squares by 10. Round to the next higher whole number if any fraction is obtained. For example: (V2 – V1)² + (H2 – H1)² 10 F. Take the square root of the result. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 54 SWITCHED ACCESS TARIFF SECTION 11 - SPECIAL CONSTRUCTION AND SPECIAL ARRANGEMENTS 11.1 Special Construction Subject to the agreement of the Company and to all of the regulations contained in the tariffs of the Company, special construction and special arrangements may be undertaken on a reasonable efforts basis at the request of the Customer. Special arrangements include any service or facility relating to a telecommunications service not otherwise specified under tariff, or for the provision of service on an expedited basis or in some manner different from the normal tariff conditions. Special construction is that construction undertaken: 11.1.1 where facilities are not presently available, and there is no other requirement for the facilities so constructed; 11.1.2 of a type other than that which the Company would normally utilize in the furnishing of its services; 11.1.3 over a route other than that which the Company would normally utilize in the furnishing of its services; 11.1.4 in a quantity greater than that which the Company would normally construct; 11.1.5 on an expedited basis; 11.1.6 on a temporary basis until permanent facilities are available; 11.1.7 involving abnormal costs; or 11.1.8 in advance of its normal construction. 11.2 Basis for Charges Where the Company furnishes a facility or service on a special construction basis, or any service for which a rate or charge is not specified in the Company's Tariffs, charges will be based on the costs incurred by the Company and may include, (1) nonrecurring type charges; (2) recurring type charges, (3) termination liabilities; or (4) combinations thereof. The agreement for special construction will ordinarily include a minimum service commitment based upon the estimated service life of the facilities provided. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 55 SWITCHED ACCESS TARIFF SECTION 11 - SPECIAL CONSTRUCTION AND SPECIAL ARRANGEMENTS 11.3 Basis for Cost Computation The costs referred to in Section 11.2 preceding may include one or more of the following items to the extent they are applicable: 11.3.1 installed costs of the facilities to be provided including estimated costs for the rearrangements of existing facilities. Installed costs include the cost of: 11.3.1.1 equipment and materials provided or used, 11.3.1.2 engineering, labor and supervision, 11.3.1.3 transportation, 11.3.1.4 rights of way, and 11.3.1.5 any other item chargeable to the capital account; 11.3.2 annual or monthly charges including the following: 11.3.2.1 cost of maintenance; 11.3.2.2 depreciation on the estimated installed cost of any facilities provided, based on the anticipated useful service life of the facilities with an appropriate allowance for the estimated net salvage; 11.3.2.3 administration, taxes and uncollectible revenue on the basis of reasonable average costs for these items; 11.3.2.4 any other identifiable costs related to the facilities provided; and 11.3.2.5 an amount for return and contingencies. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 56 SWITCHED ACCESS TARIFF SECTION 11 - SPECIAL CONSTRUCTION AND SPECIAL ARRANGEMENTS 11.4 Termination Liability To the extent that there is no other requirement for use by the Company, the Customer may have a termination liability for facilities specially constructed at the request of the customer, if and only if such liability is clearly stated in a written agreement between the Company and the Customer. 11.4.1 The maximum termination liability is equal to the total cost of the special facility as determined under 11.3, preceding, adjusted to reflect the redetermined estimate net salvage, including any reuse of the facilities provided. 11.4.2 The maximum termination liability as determined in paragraph (1) shall be divided by the original term of service contracted for by the Customer (rounded up to the next whole number of months) to determine the monthly liability. The Customer's termination liability shall be equal to this monthly amount multiplied by the remaining unexpired term of service (rounded up to the next whole number of months), discounted to present value at six percent (6%), plus applicable taxes. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 57 SWITCHED ACCESS TARIFF SECTION 12 – ORDERING OPTIONS FOR SWITCHED ACCESS SERVICE 12.1 General This section sets forth the regulations and related charges for ordering Switched Access Service, as defined in this Tariff. These charges are in addition to other applicable charges set forth in other sections of this Tariff. 12.1.1 Ordering Conditions: Except for Third Party Tandem Connect Service (as defined in Section 14.2.3.1.3), all services offered under this Tariff will be ordered using an ASR. 12.1.1.1 ASR Orders. The format of the ASR will be as specified in the industry Access Service Order Guidelines, unless otherwise specified herein. A Customer may order any number of Services of the same type and between the same Premises on a single ASR. All details for services for a particular order must be identical. The Customer shall provide all information necessary for the Company to provide and bill for the requesting service. When placing an order for Switched Access Service, the Customer shall provide the following minimum information: a. Customer name and Premise(s) address(es); b. Billing name and address (when different from Customer name and address); c. Customer contact name(s) and telephone numbers for the following provisioning activities; order negotiating, order confirmation, interactive design, installation and billing. The order date (Application Date) is the date on which the Company receives a firm commitment and sufficient information from the Customer to allow processing of the ASR. The Customer is advised of the critical events in the provisioning process, the Application Date, the Plant Test Date and the Service Commencement Date, at the time the Company gives the Customer a Firm Order Confirmation (FOC). The FOC is forwarded to the Customer within 2 business days after the date on which all information needed to process the ASR has been received by the Company. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 58 SWITCHED ACCESS TARIFF SECTION 12 – ORDERING OPTIONS FOR SWITCHED ACCESS SERVICE 12.1 General 12.1.1 Ordering Conditions (Cont’d) 12.1.1.2 Third-Party Tandem Connect Service Orders. A Customer may order Third-Party Tandem Connect service (as defined in Section 14.2.3.1.3) either by (1) submitting an ASR as defined in Section 12.1.1.1 or (2) routing Switched Access Service traffic to the Company, or accepting such traffic from the Company, through the switch of another entity to which the Customer is connected (the “third-party tandem provider”). Where the Customer orders Third-Party Tandem Connect service via option (2), the Company may use information provided to the Company by the third- party tandem provider or information obtained from other sources to bill the Customer for the services provided. 12.1.2 Provision of Other Services Unless otherwise specified herein, all services offered under this Tariff shall be ordered with an ASR. With the agreement of the Company, other services may subsequently be added to the ASR at any time, up to and including the service date for the Access Service. When added subsequently, charges for a Design Change as set forth in Section 14.1.3.2 will apply when an engineering review is required. Additional Engineering is not an ordering option, but will be applied to an ASR when the Company determines that Additional Engineering is necessary to accommodate a Customer request, Additional Engineering will be provided by the Company at the request of the Customer only when a Customer requests additional technical information after the Company has already provided the technical information included on the Design Layout Report as set forth herein. The Customer will be notified when Additional Engineering is required and will be furnished with a written statement setting forth the justification for the Additional Engineering as well as an estimate of the charges. If the Customer does not want the service or facilities after being notified by the Company that Additional Engineering is required, the customer may cancel the order and no charges will apply. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 59 SWITCHED ACCESS TARIFF SECTION 12 – ORDERING OPTIONS FOR SWITCHED ACCESS SERVICE 12.2 Access Order Unless otherwise specified herein, an ASR is required by the Company to provide a Customer Switched Access Service, as described herein. An ASR will be required for each new similar service arrangement or group of common circuits. When a customer requests new or additional Switched Access Service, one or more ASR’s may be required. The number of orders required is dependent on the type of services and/or facilities being requested. When placing an order for either Local Connect Service or Third-Party Tandem Connect Service (in those cases where such service is ordered via an ASR), as described in Sections 14.2.3.1.1 and 14.2.3.1.3, respectively, the Customer shall provide all standard ASR ordering information as specified in industry guidelines. The Customer will also be required to provide this information to order additional service for an existing service type. For new Customers ordering Third-Party Tandem Connect Service by means of an ASR, the Customer will only be required to complete an ASR for installation of new service. 12.2.1 Access Service Date Intervals. Access Service is provided with one of the following Service Date intervals: - Standard Interval - Negotiated Interval The Company will specify a FOC and the Service Commencement Date contingent on the ASR being complete as received. To the extent the Access Service can be made available with reasonable effort, the Company will provide the Access Service in accordance with the Customer’s required interval, subject to the following conditions: Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 60 SWITCHED ACCESS TARIFF SECTION 12 – ORDERING OPTIONS FOR SWITCHED ACCESS SERVICE 12.2 Access Order (Cont’d) 12.2.1.1 Standard Interval: Except for Third Party Tandem Connect Service ordered under option (2) of Section 12.1.1.2, the Standard Interval for Switched and Special Access Service will be 10 business days from the date the ASR is submitted to the Company. This interval only applies to standard service offerings for a Customer which is On-Net and at locations where there are pre-existing facilities to the Customer premises. Access Services provided under the Standard Interval will be installed during Company business hours. For Third Party Tandem Connect Service ordered under option (2) of Section 12.1.1.2, the Standard Interval will be the same day as the service is ordered. 12.2.1.2 Negotiated Interval: The Company will negotiate a Service Date Interval with the Customer when: 1) The Customer requests a Service Date before or beyond the applicable Standard Interval Service Date; or 2) There is no existing facility connecting the Customer Premises with the Company or 3) The Customer requests a service that is not considered by the Company to be a standard service offering (for example, if Additional Engineering is required to complete the order; or 4) The Company determines that Access Service cannot be installed within the Standard Interval. The Company will offer a Service Date based on the type and quantity of Access Services the Customer has required. The Negotiated Interval may not exceed by more than six months the Standard Interval Service Date, or, when there is no Standard Interval, the Company offered Service Date. All services for which rates are applied on an Individual Case Basis are provided with a Negotiated Interval. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 61 SWITCHED ACCESS TARIFF SECTION 12 – ORDERING OPTIONS FOR SWITCHED ACCESS SERVICE 12.2 Access Order (Cont’d) 12.2.2 Access Service Request Modifications: The Customer may request a modification of its ASR prior to the Service Commencement Date. All modifications must be in writing using the industry ASR process. The Company, in its sole discretion may accept a verbal modification from the Customer. The Company will make every effort to accommodate a requested modification when it is able to do so with the normal work force assigned to complete such an order within normal business hours. Charges for access service order modification will apply as set forth below, on a per occurrence basis. Any increase in the number of Special Channels, Switched Access Service lines, trunks, transport facilities, Out of Band Signaling connections or any change in engineering or functionality of a service will be treated as a new ASR with a new Service Date Interval. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 62 SWITCHED ACCESS TARIFF SECTION 12 – ORDERING OPTIONS FOR SWITCHED ACCESS SERVICE 12.2 Access Order 12.2.2 Access Service Request Modifications: (Cont’d) 12.2.2.1 Service Commencement Date Charges: ASR service dates for the installation of new services or rearrangement of existing services may be changed, but the new service date may not exceed the original Service Commencement Date by more than 30 calendar days. Then, for any reason, the Customer indicates that service cannot be accepted for a period not to exceed 30 calendar days, and the Company accordingly delays the start of service, a Service Change Charge will apply. In addition, when the Customer submits a request for a Service Date Change that is less than five business days from the date of notification by the Customer, a Service Date Charge and an Expedite Charge will apply. No Expedite Charge will apply if the Customer requests a Service Date Change that is more than 5 business days from the date of request by the Customer but earlier than the original requested Service Commencement Date. If the Customer requested service date is more than 30 calendar days after the original service date, the order will be canceled by the Company on the 31st day. Appropriate cancellation charges will be applied. If the Customer still requires the service, the Customer must place a new ASR with the Company. The Service Date Change charge will apply on a per order, per occurrence basis for each service date changed. The applicable charges are set forth in Section 15.1.3.2. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 63 SWITCHED ACCESS TARIFF SECTION 12 – ORDERING OPTIONS FOR SWITCHED ACCESS SERVICE 12.2 Access Order 12.2.2 Access Service Request Modifications: (Cont’d) 12.2.2.2 Design Change Charge: The Customer may request a Design Change to the service ordered. A Design Change is any change to an ASR which requires Engineering Review. An Engineering Review is a review by Company personnel of the service ordered and requested changes to determine what change(s) in design, if any, are necessary to meet the Customer’s request. Design Changes include such changes as the addition or deletion of optional features or functions, a change in the type of Transport Termination or type of Channel interface. Any other changes are not considered Design Changes for purposes of this subsection and will require issuance of a new ASR and the cancellation of the original ASR with appropriate cancellation charges applied. The Design Change Charge will apply on a per order, per occurrence basis for each order requiring a Design Change. The applicable charges, as set forth in Section 15.1.3.2 are in addition to any Service Date Change Charges that may apply. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 64 SWITCHED ACCESS TARIFF SECTION 12 – ORDERING OPTIONS FOR SWITCHED ACCESS SERVICE 12.2 Access Order 12.2.2 Access Service Request Modifications: (Cont’d) 12.2.2.3 Expedited Order Charge: When placing an Access Order for service(s) for which a Standard Interval exists, a Customer may request a Service Commencement date that is earlier than the Standard Interval Service Date, in which case an Expedite Charge will apply. The Expedite Charge will not apply if the new Service Commencement Date is more than five days from the date of the request to the Company of the Expedited Order request. However, if upon reviewing availability of equipment and scheduled work load, Company agrees to provide service on an expedited basis and Customer accepts Company’s proposal, an Expedite Charge will apply. If the Company is subsequently unable to meet an agreed upon expedited service date, then the Expedited Charge will not apply. In the event the Company provides service on a expedited basis on the Customer’s request, and the Customer delays service or is not ready for delivery of service at the time of installation, a Service Date Change Charge will apply in addition to the Expedite Charge In the event that the Customer cancels an expedite request, the Expedite Charge will be added to any applicable Cancellation Charge specified herein In the event that the Customer requests a Service Date Change after the Company has received the original expedite request, the Expedite Charge will still apply. An Expedite Charge will not be applied to orders expedited for Company reasons. If costs other than additional administrative expenses are to be incurred when the Access Order is expedited, the regulations and charges for Special Construction as set forth in this Tariff will apply. The Expedited Order Charge will apply on a per order, per occurrence basis, as specified in Section 15.1.3.2. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 65 SWITCHED ACCESS TARIFF SECTION 12 – ORDERING OPTIONS FOR SWITCHED ACCESS SERVICE 12.2 Access Order (Cont’d) 12.2.3 Cancellation of an Access Service Request: A Customer may cancel an ASR for the installation of Switching Access Service at any time prior to notification by the Company that service is available for the Customer’s use. The cancellation date is the date the Company receives written or verbal notice from the Customer that the order is to be canceled. The verbal notice must be followed by written confirmation within 10 days. A customer may negotiate an extension of the service date of an ASR for installation of new service or rearrangement of existing service, in which case a Service Date Change Charge will apply. However, the new service date cannot exceed the originally established service date by more than 30 calendar days. On the 31st day beyond the original service date, the ASR will be canceled and the appropriate Cancellation Charge will be applied Except as stated herein, Cancellation Charges will apply as specified in Section 15.1.3.3. If the cancellation occurs prior to the Company's receiving the ASR, no charges shall apply. Cancellation Charges for Expedited Orders will be applied for any order canceled from the Application Date forward. If the Company misses a service date for a Standard or Negotiated Interval Access Order by more than 30 days due to circumstances such as acts of God, governmental requirements, work stoppages and civil disturbances, the Company shall not be liable for such delay and the Customer may cancel the ASR without incurring cancellation charges. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 66 SWITCHED ACCESS TARIFF SECTION 12 – ORDERING OPTIONS FOR SWITCHED ACCESS SERVICE 12.2 Access Order (Cont’d) 12.2.4 Minimum Period of Service. The minimum period for which Third Party Tandem Connect Service is provided and for which charges are applicable is one month. 12.2.4.1 The following changes will be treated as a discontinuance of the existing service and a request for installation of a new service. All associated Non- Recurring Charges will apply for the new service, and a new minimum period will be established: (1) A change in the identity of the Customer of record; (2) A move by the Customer to a different building; (3) A change in type of service; (4) A change in Switched Access Service Interface (i.e., DSL or DS3); (5) A change in Switched Access Service Traffic Type; 12.2.4.2 When Access Service is disconnected prior to the expiration of the minimum period, charges are applicable for the balance of the minimum period. The Minimum Period Charge for monthly billed services will be determined as follows: For Switched Access Service, the charge for a month or fraction thereof is the applicable minimum monthly charge for the capacity made available to the Customer. All applicable Non-Recurring Charges for the service will be billed in addition to the Minimum Period Charge. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 67 SWITCHED ACCESS TARIFF SECTION 13 – CARRIER COMMON LINE SERVICE The Company will provide Carrier Common Line Access Service (Carrier Common Line Access) to customers in conjunction with Switched Access Service provided in Section 14 of this Tariff. Carrier Common Line Access Service will not apply where the Company provides Toll Free Inter- Exchange Delivery Service. 13.1 General Description Carrier Common Line Access provides for the use of end users, Company provided common line by Customers for access to such End Users to furnish Communications Services. 13.2 Limitations 13.2.1 Exclusions Neither a telephone number nor detail billing are provided with Carrier Common Line Access. Additionally, directory listings and intercept arrangements are not included in the rates and charges for Carrier Common Line Access. 13.2.2 Access Groups All trunk side connections provided in the same access group will be limited to the same features and operating characteristics. 13.3 Undertaking of the Company 13.3.1 Provision of Service Where the Customer is provided Switched Access Service under other sections of this Tariff, the Company will provide the use of Company common lines by a Customer for access to End Users at rates and charges as set forth in 15.1.3 following. 13.3.2 Interstate and Intrastate Use The Switched Access Service provided by the Company includes the Switched Access Service provided for both interstate and intrastate communications. The Carrier Common Line Access rates and charges as set forth in 15.1.3.4.2 following apply to intrastate Switched Access Service access minutes when the Company provides common line service with other Switched Access Services. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 68 SWITCHED ACCESS TARIFF SECTION 13 – CARRIER COMMON LINE SERVICE 13.4 Obligations of the Customer 13.4.1 Switched Access Service Requirements The Switched Access Service associated with Carrier Common Line Access shall be ordered by the customer under other sections of this Tariff. 13.5 Determination of Usage Subject to Carrier Common Line Access Charges Except as set forth herein, all Switched Access Service provided to the customer will be subject to Carrier Common Line Access service. 13.5.1 Determination of Jurisdiction When the customer reports interstate and intrastate use of Switched Access Service, the associated Carrier Common Line Access used by the customer for interstate will be determined as set forth in 3.4.1 (Percent Interstate Use – PIU). 13.6 Measuring and Recording of Call Detail When access minutes are used to determine Carrier Common Line charges, they will be accumulated using call detail recorded by Company equipment. The Company measuring and recording equipment will be associated with end office or local tandem switching equipment and will record each originating and terminating access minute where answer supervision is received. The accumulated access minutes will be summed on a line by line basis, by line group or by end office, whichever type of account is used by the Company, for each customer and then rounded to the nearest minute. 13.7 Billing of Charges 13.7.1 Access minutes for all Switched Access Service subject to Carrier Common Line charges will be multiplied by the Access per minute rate as set forth in Section 15.1.3.4.2 following. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 69 SWITCHED ACCESS TARIFF SECTION 13 – CARRIER COMMON LINE SERVICE 13.8 Determination of Charges 13.8.1 Carrier Common Line charges will be billed to each Switched Access Service provided further under this Tariff, in accordance with the rates as set forth in Section 15.1.3.4 following. 13.8.2 Carrier Common Line Access per minute charge (s) apply to: A. all terminating access minutes of use. B. less those terminating access minutes of use associated with Mobile Telephone Switching Offices (MTSOs). C. All originating access minutes of use associated with calls placed to 700, 800 and 900 numbers, less those originating access minutes of use associated with calls placed to 700, 800 and 900 numbers for which the Customer furnishes for each month a report of either the number of calls or minutes or a report of the percent of calls or minutes that terminate in a Switched Access Service that is assessed Carrier Common Line charges. When the Customer makes this report available to the Company in advance of billing, these minutes of use will be charged on the current bill as originating minutes of use as set forth in (D) following. If a billing dispute arises concerning the Customer provided report, the Company will request the Customer to provide the data the Customer used to develop the report. The Company will not request such data more than once a year. The Customer shall supply the data within 30 days of the Telephone Company request. When this report is not available to the Company until after billing, it shall be used by the Company to calculate and post a credit to the Customer’s account. The credit shall be posted to the Customer’s account within 30 days of receipt of the report. The credit shall be calculated by multiplying the number of access minutes of use, for which a credit is determined to be applicable, times the difference between the terminating and originating Carrier Common Line charges in effect when the calls were completed. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 70 SWITCHED ACCESS TARIFF SECTION 13 – CARRIER COMMON LINE SERVICE 13.8 Determination of Charges 13.8.2 Carrier Common Line Access per minute charge (s) apply to: D. The originating Access, per minute charge(s) apply to: -- all originating access minutes of use, -- all originating access minutes of use where the off-hook supervisory signaling is forwarded by the customer’s equipment when the called party answers, -- less all originating access minutes of use associated with calls placed to 700, 800 and 900 numbers, -- less those originating access minutes of use associated with Mobile Telephone Switching Offices (MTSOs), -- plus all originating access minutes of use associated with calls placed to 700, 800 and 900 numbers for which the Customer furnishes for each month a report of either the number of calls or minutes or a report of the percent of calls or minutes that term mate in a Switched Access Service that is assessed Carrier Common Line charges, and for which a corresponding reduction in the number of terminating access minutes of use has been made as set forth in (C) preceding. 13.9 Supervision Where a Company switch serves the end user, the Company shall provide the necessary on-hook and off-hook supervision. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDAHO PUC TARIFF NO. 2 1st Revised Page 71 LEVEL 3 COMMUNICATIONS, LLC Cancels Original Page 71 SWITCHED ACCESS TARIFF SECTION 14 - SWITCHED ACCESS SERVICE 14.1 General Switched Access Service, which is available to Customers for their use in furnishing their services to End Users, provides a communications path between a Customer’s Premises and a service obtained by an End User from the Company or (if the Switched Access Service is provided by more than one local exchange carrier as provided in Section 4.2.9 of this Tariff) from another carrier whose network subtends the Company’s facilities. It provides for the use of common terminating, switching and transport facilities. Switched Access Service provides the ability to originate calls from an End User’s service to a Customer’s Premises, and to terminate calls from a Customer’s Premises to an End User’s service. Rates and charges are set forth in Section 15. The application of rates for Switched Access Service is described in Section 15.1.3.4. As established in the 8YY Access Charge Reform (FCC 20-143), existing tandem switching charges and transport charges for originating 8YY traffic are eliminated and a single joint tandem switched access service rate element for 8YY originating access service is established as 8YY Joint Tandem Switched Transport. 14.2 Provision and Description of Switched Access Service Agreements Switched Access Service is provided in the following service type: 14.2.1 Feature Group D (FGD) Access FGD Access, which is available to all customers, is provisioned at the DSI level and provides trunk-side access to Company switches with an associated uniform 101- XXXX Access Code for Customer’s use in originating and terminating communications. FGD service will be provided with SS7 signaling. (Multi-Frequency In-Band signaling may also be available, for a separate charge established under Section 11 of this Tariff.) End Users of Customer’s service may also originate calls to certain FGD Access Customers without dialing the 101-XXXX Access Code if End User is presubscribed, as described herein. The Access Code for FGD switching is a uniform Access Code of the form 10XXX. A single Access Code will be the assigned number of all FGD access provided to the Customer by the Company. No Access Code is required for calls to a customer over FGD Switched Access Service if the End User’s telephone exchange service is arranged for Presubscription to that Customer, as set forth herein. (N) (N) Issued: July 21, 2021 Effective: July 31, 2021 Issued By: Public Policy and Compliance 100 CenturyLink Drive Monroe, LA 71203 TRANSMITTAL NO. 21-01 L3C ID2021-11 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 31, 2021 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 72 SWITCHED ACCESS TARIFF SECTION 14 - SWITCHED ACCESS SERVICE 14.2 Provision and Description of Switched Access Service Agreements 14.2.1 Feature Group D (FGD) Access Where no Access Code is required, the number dialed by the Customer’s End User shall be a seven or ten digit number for calls in the North American Numbering Plan (NANP), except for 00- dialed calls which are routed to the predesignated Customer. For international calls outside the NANP, a seven to twelve digit number maybe dialed. The form of the numbers dialed by the Customer’s End User is NXX-XXXX, 0 or 1 + NXX-XXXX, NPA + NXX-XXXX, 0 or 1 + NPA = NXX-XXXX, and when the local Switching Center is equipped for International Direct Distance Dialing (IDDD), O+ CC + NN or 011 + CC + NN. When the 10XXX Access Code is used, FGD switching also provides for dialing the digit 0 for access to the Customer’s operator, 911 for access to the Company’s emergency service, or the end-of-dialing digit (#) for cut-through access to the Customer’s Premises. In addition, End Users may originate calls by dialing the 950-XXXX Access Code specific to a particular Interexchange Carrier, provided that the Interexchange Carrier has subscribed to the Company’s Feature Group D with 950 Access Common Switching Optional Feature. If the End User is presubscribed to that Interexchange Carrier, no Access Code is necessary. 14.2.2 Manner of Provision Trunks used for Switched Access Service may be configured for one-way (either originating only or terminating only) or for two-way directionality. It is the Customer’s responsibility to order a sufficient number of trunks of each type in order to meet its desired grade of service objective. At the Customer’s request, the Company will assist the Customer in sizing Switched Access Trunk groups. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 73 SWITCHED ACCESS TARIFF SECTION 14 - SWITCHED ACCESS SERVICE 14.2 Provision and Description of Switched Access Service Agreements (Cont’d) 14.2.3 Rate Categories 14.2.3.1 The following serving arrangements may apply to Switched Access Service, depending on which the Customer uses: A. Local Connect B. Tandem Connect C. Third Party Tandem Connect 14.2.3.1.1 Local Connect Switched Access Service. Local Connect Switched Access Service is service in which the End User is served by the Company, and the Customer connects with the Company at a point of interconnection located within the same local access and transport area in which the End User obtains its service from the Company. Unless the Customer chooses to provide its own facilities for connection, the Company will provide a connection (subject to the availability of facilities, as specified in Application of Tariff and Special Construction, above) between the Customer’s Premises and the relevant Company switch in the same local access and transport area. This transmission path will be dedicated to the use of a single Customer. Customer may specify a DS3 or DS1 connection. Higher or lower data rates may be available on a Special Construction basis as provided in Section 11 of this Tariff. Local Connect Switched Access Service is comprised of: (i) charges for Entrance Facilities/Direct Trunked Transport and DS1 Switch Ports (at the customer side of the end office switch); (ii) if applicable, a charge for multiplexing traffic from one data rate to another; (iii) a per-minute local switching charge; (iv) a per-minute carrier common line charge; and (v) where applicable, a toll-free database query charge (for outbound toll-free calls where Level 3 provides the query function). These charges are set out in Section 15 of this Tariff Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 74 SWITCHED ACCESS TARIFF SECTION 14 - SWITCHED ACCESS SERVICE 14.2 Provision and Description of Switched Access Service Agreements 14.2.3 Rate Categories (Cont’d) 14.2.3.1.2 Tandem Connect Switched Access Service Tandem Connect Switched Access Service is service in which either (a) the End User is served by a third party whose network subtends the Company’s network; and/or (b) the Customer physically connects with the Company at a point of interconnection located in a local access and transport area other than the one in which the End User obtains its service. Unless the Customer chooses to provide its own facilities for connection, the Company will provide a connection (subject to the availability of facilities, as specified in Application of Tariff and Section 11, above) between the Customer’s Premises and a Company point of interconnection within the state of Idaho. In determining the rate for an arrangement provided under Section 11, the Company will treat the distance component of any transport provided as capped at 10 miles. This transmission path will be dedicated to the use of a single Customer. Customer may specify a DS3 or DS1 connection. Higher or lower data rates may be available on a Special Construction basis as provided in Section 11 of this Tariff. Access to Tandem Connect Switched Access Service is provided in the local access and transport areas in which the Company has tandem equipment. A connection from a Customer’s network to any Company tandem location will provide connectivity to all Company end offices nationwide and all third-party End Offices that subtend any Company tandem, nationwide. The Company will provide Customers a list of its Tandem locations upon request, including a list of the Company and third- party End Offices that subtend each tandem. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 75 SWITCHED ACCESS TARIFF SECTION 14 - SWITCHED ACCESS SERVICE 14.2 Provision and Description of Switched Access Service Agreements 14.2.3 Rate Categories 14.2.3.1.2 Tandem Connect Switched Access Service (Cont’d) Tandem Connect Switched Access Service is comprised of: (i) charges for Entrance Facilities/Direct Trunked Transport and DS1 Switch Ports (at the customer side of the tandem switch); (ii) if applicable, a charge for multiplexing traffic from one data rate to another; (iii) a per-minute tandem switching charge; and (iv) a per-minute tandem switched transport charge (capped at 10 miles of transport between the tandem switch and the end office switch); These charges are set out in Section 15 of this Tariff. These charges are in addition to any applicable end office charges from the Company, as set out in Section 14.2.3.1, or the third-party network whose end office subtends the Company’s tandem, as the case may be. If a third party that subtends the Company’s network serves the End User, then billing by the Company and the third party shall be as specified in 4.2.9 above. Where a Customer obtains Tandem Connect Switched Access Service, calls to and from Company NPA-NXXs located in the same local access and transport area in which the Customer connects to the Company’s network shall be rated as Local Connect Switched Access Service, irrespective of whether such service is separately ordered for such NPA- NXXs. When a customer has established a connection to the Company’s network in order to obtain Tandem Connect Switched Access Service, the customer may use the same connection facilities to deliver to the Company any switched access traffic (interstate or intrastate) bound for the Company from the customer. The rates applicable to the termination of all such traffic shall be determined by the traffic terms that apply to such traffic. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 76 SWITCHED ACCESS TARIFF SECTION 14 - SWITCHED ACCESS SERVICE 14.2 Provision and Description of Switched Access Service Agreements 14.2.3 Rate Categories (Cont’d) 14.2.3.1.3 Third-Party Tandem Connect Switched Access Service is provided in conjunction with a third-party provider of tandem switching in cases where the Company’s Switch serving the End User subtends such third-party tandem switch. Third Party Connect Switched Access Service consists of circuits from the point of interconnection with Customer’s third-party tandem provider to the Company’s End Office Switch. This Third Party Tandem Connect rate category is comprised of a Minutes of Use (MOU) based End-Office switching and tandem switched transport charges. Charges are computed in accordance with Section 4.2.9 preceding (Ordering, Rating, and Billing of Access Services Where More Than One Local Exchange Carrier is Involved). Subject to and as specified there, with Third Party Tandem Connect Switched Access Service, Customer will pay Company for End Office switching and port charges, and carrier common line charges, as set forth in Section 15 and, typically, an appropriate portion of transport mileage as set out in Section 15. Third-Party Tandem Connect Switched Access Service is available only with respect to (a) Company End Office switches that subtend a third party’s tandem switch, and (b) on an incidental and transitional basis, Company End Offices that subtend a Company tandem, but where physical connections exist that permit the delivery of incidental traffic to the Company’s End Office switch via the third party tandem switch. The Company will provide, upon request, an identification of the tandem switch (Company or third party) that each of its End Offices subtends. The Company will also reflect the tandems that each of its End Offices subtends in the Local Exchange Routing Guide or successor industry document. 14.2.3.2 Entrance Facility/Direct Trunked Transport. Local Connect and Tandem Connect arrangements require the establishment of a connection between the Customer’s premises and the relevant Company switch(es). Such connection is established using an Entrance Facility/Direct Trunked Transport arrangement as described in this section. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 77 SWITCHED ACCESS TARIFF SECTION 14 - SWITCHED ACCESS SERVICE 14.2 Provision and Description of Switched Access Service Agreements 14.2.3 Rate Categories 14.2.3.2 Entrance Facility/Direct Trunked Transport. (Cont’d) 14.2.3.2.1 Entrance Facility/Direct Trunked Transport. An Entrance Facility/Direct Trunked Transport element provides the communication path for the sole use of the Customer between a Customer’s Premises in a local access and transport area and a Telephone Company switch that is used to provide switched access services to the Customer. As described in Section 15 of this Tariff, the Entrance Facility/Direct Trunked Transport element consists of a fixed monthly charge and a charge per mile per month, with mileage measured from the Customer’s Premises to the relevant Telephone Company switch. This arrangement is required whether the Customer’s Premises and relevant Telephone Company switch are located in the same or different buildings (although where they are in the same building a zero mileage rate would apply). Where facilities are available at the time of a Customer order, the Company will provide the Entrance Facility/Direct Trunked Transport at the rates specified in Sections 15, following. Where facilities are not available at the time of a Customer order, the Customer may self-provision a connection from its Premises to the applicable Company point of interconnection, or the Company may provide the Entrance Facility on a Special Construction basis as specified in Section 11, preceding. If a Customer has no Premises or facilities in the local access and transport area where a Company switch is located to which the Customer seeks to connect, the Company will arrange for transport from a mutually agreeable location in the local access and transport area where the Customer has Premises or facilities to the local access and transport area where the relevant Company switch is located. Due to the variability of possible arrangements affected by this provision, the rate(s) applicable to any such arrangement will be developed on an individual basis in accordance with the provisions of Section 11 of this Tariff. In determining the rate for an arrangement provided under Section 11, the Company will treat the distance component of any transport provided as capped at 10 miles. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 78 SWITCHED ACCESS TARIFF SECTION 14 - SWITCHED ACCESS SERVICE 14.2 Provision and Description of Switched Access Service Agreements 14.2.3 Rate Categories 14.2.3.2 Entrance Facility/Direct Trunked Transport. (Cont’d) 14.2.3.2.2 Multiplexing. The Company’s switches use DS1 ports. A Customer may choose to deliver traffic to or receive traffic from the Company at the DS3 level, in which case multiplexing charges will apply as set forth in Section 15, following. 14.2.3.2.3 Switch Port. An Entrance Facility/Direct Trunked Transport arrangement will terminate in one or more DS1 ports on the relevant Company switch. Charges for these ports will apply as set forth in Section 15, following. 14.2.4 Design Layout Report: At the request of the Customer, the Company will provide to the Customer the makeup of the facilities and services provided from the Customer’s Premises to the first point of switching. This information will be provided in the form of a Design Layout Report. The Design Layout Report will be provided to the Customer at no charge. 14.2.5 Acceptance Testing: At no additional charge, the Company will, at the Customer’s request, cooperatively test, at the time of installation, the following parameters: loss, C- notched noise, C-message noise, 3-tons slope, d.c. continuity and operational signaling. 14.2.6 Ordering Options and Conditions: Switched Access Service is ordered under the Access Order provisions set forth in Section 12. Also included in that section are other charges which may be associated with ordering Switched Access Service. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 79 SWITCHED ACCESS TARIFF SECTION 14 - SWITCHED ACCESS SERVICE 14.2 Provision and Description of Switched Access Service Agreements 14.2.7 Competitive Pricing Arrangements: Competitive pricing arrangements for Local Transport - Entrance Facilities and Local Transport-Direct Trunked Transport can be furnished to meet the communications needs of specific Customers on a case by case basis under individual contracts. 14.2.8 Determination of Charges (A) Except as set forth in 14.2.8(B) below, and subject to Section 14.2.3 above, the Originating Access, per minute charge(s) apply to: 1. all Originating Access minutes of use, associated with calls places to 700 numbers, Toll Free 8YY and 900 numbers for which the Customer furnishes service. 2. all Originating Access minutes of use where the off-hook supervisory signaling is forwarded by the customer’s equipment when the called party answers, (B) Exception: Subject to Section 14.2.3 above, the following are exempted from the application of the originating access charge elements of Carrier Common Line, Local End Office Switching, End Office Port, Switched Transport Usage, Tandem Switched Transport – Facility, and Switched Termination. 1. all Originating Access minutes of use associated with calls placed to 700 numbers, Toll Free 8YY and 900 numbers where such traffic utilizes the Toll Free Inter-Exchange Delivery Service in Section 14.2.9(B). 2. all Originating Access minutes of use associated originating from a wireless carrier’s Mobile Telephone Switching Offices (MTSOs), including any MTSO owned by the Company. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 80 SWITCHED ACCESS TARIFF SECTION 14 - SWITCHED ACCESS SERVICE 14.2 Provision and Description of Switched Access Service Agreements (Cont’d) 14.2.9 Other Rate Categories (A) Toll Free Data Base Access Service Toll Free Data Base Access Service is a service offering that utilizes originating trunk side Switched Access Service to deliver Toll Free calls to the Company’s Interexchange Carrier Customers. The service provides for the forwarding of end user dialed Toll Free calls to a Company Service Switching Point which will initiate a query to the database to perform the Customer identification and delivery function. The call is forwarded to the appropriate Interexchange Carrier Customer based on the dialed Toll Free number. Records exchange, rating, and billing for Toll Free Data Base Access Service is subject to the provisions of the Multiple Exchange Carrier Access Billing Guidelines (MECAB). (1) Customer Identification Charge The Toll Free Data Base Access Service Customer Identification Charge applies for the identification of the appropriate Interexchange Carrier Customer. The charge is assessed to the Customer on a per query basis and may include an area of service which may range from a single NPA/NXX to an area consisting of all LATAs and NPAs in the State of Idaho. The per query Customer Identification Charge is set forth in Section 15.1.3.6. (2) Customer Delivery Charge The Toll Free Data Base Access Service Delivery Charge applies for the delivery of the dialed Toll Free ten-digit number. The charge is assessed to the Interexchange Carrier Customer on a per query basis and may include an area of service which may range from a single NPA/NXX to an area consisting of all LATAs and NPAs in the State of Idaho. The per query Customer Delivery Charge is set forth in Sections 15.1.3.6. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 81 SWITCHED ACCESS TARIFF SECTION 14 - SWITCHED ACCESS SERVICE 14.2 Provision and Description of Switched Access Service Agreements 14.2.9 Other Rate Categories (Cont’d) (B) Toll Free Inter-Exchange Delivery Service Toll Free Inter-Exchange Delivery Service is an access service in which the Company transports Toll Free traffic originated by a third party who is not an end user or other user of the Company’s local exchange or exchange access service through its wire center to an Interexchange Carrier Customer. It provides for the use of the Tandem Switching, Tandem Termination, and Tandem Transport facilities of the Company. In a Toll Free Inter-Exchange Delivery Service call, the Company will not charge Carrier Common Line, Local End Office Switching, or End Office Port charges. The rates for Toll Free Inter-Exchange Delivery Service set forth in Section 15.1.3.7 are usage sensitive. Records exchange, rating, and billing for Toll Free Inter-Exchange Delivery Service is subject to the provisions of the Multiple Exchange Carrier Access Billing Guidelines (MECAB). (C) Pay Telephone Compensation When a Toll Free number is dialed from a pay phone and carried over the Company’s facilities to an Interexchange Carrier Customer, the Interexchange Carrier Customer, or a successive carrier, may be responsible for compensating the Pay Telephone Service Provider (“PSP”) in accordance with the rules prescribed by the Federal Communications Commission (“FCC”). If the Interexchange Carrier Customer is not capable of reporting and/or remitting Pay Telephone Compensation as prescribed by the FCC, it may contract with the Company to provide that service for an additional fee. Unless the Interexchange Carrier requests such service, no Pay Telephone Compensation charge will be assessed by the Company to the Interexchange Carrier. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 82 SWITCHED ACCESS TARIFF SECTION 14 - SWITCHED ACCESS SERVICE 14.3 Obligations of Company In addition to the obligations of the Company set forth in other sections of this Tariff. The Company has certain other obligations concerning the provision of Switched Access Service. These obligations are as follows: 14.3.1 Network Management The Company will administer its Network to ensure the provision of acceptable service levels to all telecommunications users of the Company’s Network Services. Service levels are considered acceptable only when both End Users and Customers are able to establish connections with little or no delay encountered within the Company Network. Company reserves the right to apply protective controls, (i.e., those actions, such as call gapping, which selectively cancel the completion of traffic), over any traffic carried over its Network, including that associated with a Customer’s Switched Access Service. Generally, such protective measures would only be taken as a result of occurrences such as failure or overload of Company or Customer facilities, natural disasters, mass calling or national security demands. Customer will notify Company of anticipated peaked services as stated below. Based on the information provided Company will work cooperatively with Customer to determine the appropriate level of control. In the event that the protective controls applied by Company result in the complete loss of service by Customer, Customer will be granted a credit allowance for service interruption as set forth in Section 9. When a Customer uses the Company’s facilities to offer services for which a substantial call volume or peaked service is expected during a short period of time, the Customer must notify the Company at least 24 hours in advance of each peak period. For events scheduled during weekends or holidays, the Company must be notified no later than 5:00 p.m. local time the prior business day. Notification should include the nature, time, duration, and frequency of the event, an estimated call volume, and the NPA NXX and line number(s) to be used. On the basis of the information provided, the Company may invoke network management controls if required to reduce the probability of excessive Network congestion. The Company will work cooperatively with the Customer to determine the appropriate level of such control. Failure to provide prescribed notification may result in Customer caused Network congestion which could result in discontinuance of service under Section 4.5.2. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 83 SWITCHED ACCESS TARIFF SECTION 14 - SWITCHED ACCESS SERVICE 14.3 Obligations of Company (Cont’d) 14.3.2 Supervisory Signaling In cases where the end user is served by a Company switch, the he company’s equipment shall provide the necessary On-Hook, Off-Hook answer and disconnect supervision. 14.4 Obligations of the Customer In addition to obligations specified elsewhere in this Tariff, the Customer has certain specific obligations pertaining to the use of Switched Access Service, as follows: 14.4.1 Report Requirements: When a Customer orders Switched Access Service for both interstate and intrastate use, the Customer is responsible for providing Jurisdictional Reports as set forth in Section 3.4 preceding. Charges will be apportioned in accordance with those reports. The method for determining the intrastate charges is set forth therein (Section 3.4). 14.4.2 [reserved] 14.4.3 Design of Switched Access Services: It is the Customer’s responsibility to assure that sufficient Access Services have been ordered to handle its traffic. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 84 SWITCHED ACCESS TARIFF SECTION 15 – RATES AND CHARGES 15.1 Rates for Switched Access Services There are three types of rates and charges that apply to Switched Access Service. These are Monthly Recurring Charges, Usage Rates and Non-Recurring Charges. Monthly Recurring Charges: Monthly Recurring Charges are flat rates for facilities that apply each month or fraction thereof that a specific rate element is provided. Usage Rates: Usage Rates are rates that are applied on a per access minute or per query basis. Usage rates are accumulated over a monthly period. Non-Recurring Charges: Non-Recurring Charges are one time charges that apply for a specific work activity (i.e., installation of new service or change to an existing service). (a) Installation of Service: Non-Recurring Charges apply to each Switched Access Service installed. The charge is applied per line or trunk. 15.1.1 Application of Rates 15.1.1.1 Local Connect: The rates that apply for Local Connect Switched Access Service are: (i) charges for Entrance Facilities/Direct Trunked Transport (which, in the absence of a state tariffed rate for such Entrance Facilities/Direct Trunked Transport, shall be determined on a special assembly basis, as described in Section 14.2.3, preceding) and DS1 Switch Ports (at the customer side of the end office switch); (ii) if applicable, a charge for multiplexing traffic from one data rate to another; (iii) a per-minute local switching charge; (iv) a per-minute carrier common line charge; and (v) where applicable, a toll-free database query charge (for outbound toll- free calls where Level 3 provides the query function). These charges are set out in Section 15 of this Tariff. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 85 SWITCHED ACCESS TARIFF SECTION 15 – RATES AND CHARGES 15.1 Rates for Switched Access Services 15.1.1 Application of Rates (Cont’d) 15.1.1.2 Tandem Connect: The rates that apply for Tandem Connect Switched Access Service are: (i) charges for Entrance Facilities/Direct Trunked Transport (which, in the absence of a state tariffed rate for such Entrance Facilities/Direct Trunked Transport, shall be determined on a special assembly basis, as described in Section 14.2.3, preceding) and DS1 Switch Ports (at the customer side of the tandem switch); (ii) if applicable, a charge for multiplexing traffic from one data rate to another; (iii) a per-minute tandem switching charge; and (iv) a per-minute tandem switched transport charge (capped at 10 miles of transport between the tandem switch and the end office switch); These charges are set out in Section 15 of this Tariff. These charges are in addition to any applicable end office charges from the Company, as set out in Section 14, or the third-party network whose end office subtends the Company’s tandem, as the case may be. If a third party that subtends the Company’s network serves the End User, then billing by the Company and the third party shall be as specified in 4.2.9 above. 15.1.1.3 Third-Party Tandem Connect: The rates that apply for Third-Party Tandem Connect service are: (i) a tandem switched transport rate, as set out in section 15, determined in accordance with Section 4.2.9 of this tariff; and (ii) all applicable end office rates, as specified in Section 15.1.1.1 above (but not including entrance facility, direct trunk transport, or multiplexing charges). Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 86 SWITCHED ACCESS TARIFF SECTION 15 – RATES AND CHARGES 15.1 Rates for Switched Access Services (Cont’d) 15.1.2 Billing of Access Minutes: When recording originating calls over FGD with SS7 signaling, usage measurement begins with the transmission of the initial address message by the switch for direct Trunk groups associated with Local Connect Switched Access Service and with the receipt of an exit message by the switch for tandem Trunk groups associated with Tandem Connect Switched Access Service or Third-Party Tandem Connect Switched Access Service. The measurement of originating FGD usage ends when the entry switch receives or sends a release message, whichever occurs first. For terminating calls over FGD with SS7 signaling, the measurement of access minutes begins when the terminating recording switch receives the initial address message from the Customer’s network. The Company switch receives the initial address message and sends the indication to the Customer in the form of an answer message. The measurement of termination FGD call usage ends when the entry switch receives or sends a release message, whichever occurs first. 15.1.3 Rates and Charges 15.1.3.1 Service Implementation A. Installation Charge – Per Trunk Non-recurring Charge DS0-Voice Grade $99.00 DS1 $482.00 DS3 $528.00 15.1.3.2 Change Charges (Per Order) Per Occurrence A. Service Date $10.00 B. Design Changes $25.00 C. Expedite Charge $100.00 Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDAHO PUC TARIFF NO. 2 1st Revised Page 87 LEVEL 3 COMMUNICATIONS, LLC Cancels Original Page 87 SWITCHED ACCESS TARIFF SECTION 15 – RATES AND CHARGES 15.1 Rates for Switched Access Services 15.1.3 Rates and Charges 15.1.3.3 Cancellation Charges (Per Order) $25.00 15.1.3.4 Terminating Switched Access 15.1.3.4.1 Local End Office Switching Per Access Minute of Use Local End Office Switching [1] Port Charge [1] 15.1.3.4.2 Carrier Common Line Rates Per Access Minute of Use $0.000000 15.1.3.4.3 Switched Transport Usage Rates Access Rate Per Minute - Local Transport Originating Non-Toll Free [2] 0 to 8 miles $0.000431 8 to 25 miles $0.000480 25 to 50 miles $0.000490 50+ miles $0.000551 Terminating [1] [1] The rate for this element is as specified in the Century Competitive Operating Companies Tariff F.C.C. No. 4 as it now exists, and as it may be revised, added to, or supplemented. [2] Pursuant to FCC 20-143, separate rate elements for Toll Free and Non-Toll Free originating transport services were established. The Originating Toll Free rate element for combined transport services is displayed as 8YY Joint Tandem Switched Transport, following. (C) (N) (N) Issued: July 21, 2021 Effective: July 31, 2021 Issued By: Public Policy and Compliance 100 CenturyLink Drive Monroe, LA 71203 TRANSMITTAL NO. 21-01 L3C ID2021-11 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 31, 2021 Boise, Idaho IDAHO PUC TARIFF NO. 2 1st Revised Page 88 LEVEL 3 COMMUNICATIONS, LLC Cancels Original Page 88 SWITCHED ACCESS TARIFF SECTION 15 – RATES AND CHARGES 15.1 Rates for Switched Access Services 15.1.3 Rates and Charges 15.1.3.4 Terminating Switched Access (Cont’d) 15.1.3.4.3 Switched Transport Usage Rates (Cont’d) Access Rate Per Minute - Interconnection Charge $0 - Tandem Switching Charge Originating Non-Toll Free [2] $0.002469 Terminating [1] - Switched Transport per Mile Originating Non-Toll Free [2] 0 to 8 miles $0.000022 8 to 25 miles $0.000023 25 to 50 miles $0.000023 50+ miles $0.000024 Terminating to 3rd Party 0 to 8 miles $0.000022 8 to 25 miles $0.000023 25 to 50 miles $0.000023 50+ miles $0.000024 Terminating to Company End Office| All Mileage $0.000000 - 8YY Joint Tandem Switched Transport Originating –Toll Free [2] $0.001000 [1] The rate for this element is as specified in the Century Competitive Operating Companies Tariff F.C.C. No. 4 as it now exists, and as it may be revised, added to, or supplemented. [2] Pursuant to FCC 20-143, separate rate elements for Toll Free and Non-Toll Free originating transport services were established. The Originating Toll Free rate element for combined transport services is displayed as 8YY Joint Tandem Switched Transport, above. (M) Certain material previously appearing on this page now appears on 1st Revised Page 89. (C) (C) (M) (N) (N) (N) (N) Issued: July 21, 2021 Effective: July 31, 2021 Issued By: Public Policy and Compliance 100 CenturyLink Drive Monroe, LA 71203 TRANSMITTAL NO. 21-01 L3C ID2021-11 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING July 31, 2021 Boise, Idaho IDAHO PUC TARIFF NO. 2 3rd Revised Page 89 LEVEL 3 COMMUNICATIONS, LLC Cancels 2nd Revised Page 89 SWITCHED ACCESS TARIFF SECTION 15 – RATES AND CHARGES 15.1 Rates for Switched Access Services 15.1.3 Rates and Charges 15.1.3.4.4 Direct-Trunked Transport Monthly Recurring Rate Fixed Per Mile - DS0 [1] [1] - DS1 [1] [1] - DS3 [1] [1] Rate 15.1.3.5 Originating Switched Access Local Switching Non-Toll Free $0.040140 Toll Free $0.000000 (R) 15.1.3.6 Toll Free Data Base Access Service Customer Identification (Basic Query) - Per Query $0.0002 (R) Customer Delivery - Per Query $0.000000 15.1.3.7 Toll Free Inter-Exchange Delivery Service Tandem Switching Originating $0.000000 Tandem Termination Originating $0.00000 Tandem Transport (per mile) 0 to 8 miles $0.000000 8 to 25 miles $0.000000 25 to 50 miles $0.000000 50+ miles $0.000000 8YY Joint Tandem Switched Transport Originating Toll Free* $0.00100 * The Originating Toll Free rate element for combined transport services is displayed as 8YY Joint Tandem Switched Transport following. [1] The rate for this element is as specified in the Century Competitive Operating Companies Tariff F.C.C. No. 4 as it now exists, and as it may be revised, added to, or supplemented. Issued: July 19, 2023 Effective: July 29, 2023 Issued By: Public Policy and Compliance 100 CenturyLink Drive Monroe, LA 71203 TRANSMITTAL NO. 23-01 L3C ID2023-14 Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGJuly 29, 2023Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 90 SWITCHED ACCESS TARIFF SECTION 15 – RATES AND CHARGES 15.1 Rates for Switched Access Services 15.1.4 Application of rates for Local Connect Switched Access Service, Tandem Connect Switched Access Service, and Third-Party Tandem Connect Switched Access Service 15.1.4.1 Rates Applicable To Local Connect Service 15.1.4.1.1 Entrance Facility/Direct Trunked Transport To obtain Local Connect Service, the Customer must obtain a connection from its Premises in a local access and transport area to the Company local switch to which the Customer seeks to connect. To obtain that connection the Customer must purchase a combination of Entrance Facilities, Direct Trunked Transport, and DS1 switch ports, as well as multiplexing, if applicable. The Direct Trunked Transport rate shall be applied per DS1-level, DS-3 level, or higher-level connection (for states in which multiple data rate options are available), at the appropriate per-month and per-mile rate(s) specified in Section 15.1.3.4.4 of this tariff. The Per Mile amounts shall be charged monthly and shall be calculated based on the distance between the Customer’s premises and the Company local switch to which the Customer seeks to connect, calculated in accordance with Section 10 of this Tariff. 15.1.4.1.2 Multiplexing The Company’s network normally requires traffic delivered to its switches at the DS1 level. If a Customer chooses to obtain mutliplexing/demultiplexing services to convert DS3 to DS1 level signaling, the Customer may obtain that service from the Company at the rates stated in Section 15.1.3.4.3. These rates apply per minute of traffic multiplexed or demultipled. If multiplexing between other data rates is required, the Company may provide such services in accordance with the terms of Section 11, Special Construction. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 91 SWITCHED ACCESS TARIFF SECTION 15 – RATES AND CHARGES 15.1 Rates for Switched Access Services 15.1.4.1 Rates Applicable To Local Connect Service 15.1.4.1.3 Switch Ports For each DS1 port on the relevant Company local swtich, the per-minute port charge specified in Section 15.1.3.4.1of this Tariff shall apply to each originating and terminating minute of use. 15.1.4.1.4 Per-Minute End Office Rates For each originating minute of use a Customer receives from a Company switch, the per- minute-of-use local switching charge stated in Section 15.1.3.5 shall apply. For each terminating minute of use a Customer send to a Company switch, the per-minute-of-use local switching charge stated in Section 15.1.3.4.1 shall apply. For each originating and each terminating minute of use, the per-minute-of-use port charges as specified there shall also apply as stated in Section 15.1.4.1.3., above. 15.1.4.1.5 Database Query Rates To the extent that End Users originate toll free calls that are routed via Local Connect Service, the Company shall impose the charges stated is Section 15.1.3.6, above. 15.1.4.2 – Rates Applicable To Tandem Connect Service 15.1.4.2.1 Entrance Facility/Direct Trunked Transport To obtain Tandem Connect Service, the Customer must obtain a connection from its Premises to a Company tandem swtich. To obtain that connection the Customer must purchase a combination of Entrance Facilities, Direct Trunked Transport, and DS1 switch ports, as well as multiplexing, if applicable, subject to Section 15.1.1, preceding. The Company will provide a Customer with a list of its tandem switch locations upon request, including a list of the Company and third-party End Offices that subtend each tandem. Subject to Section 15.1.1, preceding, The Direct Trunked Transport rate shall be applied per DS1-level, DS-3 level, or higher-level connection (for states in which multiple data rate options are available), at the appropriate per-month and per-mile rate(s) specified in Section 15 of this tariff. The Per Mile amounts shall be charged monthly and shall be calculated based on the distance between the Customer’s premises and the Company tandem switch to which the Customer seeks to connect, calculated in accordance with Section 10 of this Tariff. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 92 SWITCHED ACCESS TARIFF SECTION 15 – RATES AND CHARGES 15.1 Rates for Switched Access Services (Cont’d) 15.1.4.2 – Rates Applicable To Tandem Connect Service 15.1.4.2.2 Multiplexing The Company’s network normally requires traffic delivered to its switches at the DS1 level. If a Customer chooses to obtain mutliplexing/demultiplexing services to convert DS3 to DS1 level signaling, the Customer may obtain that service from the Company at the rates stated in Section 15.1.3.4.3. These rates apply per minute of traffic multiplexed or demultipled. If multiplexing between other data rates is required, the Company may provide such services in accordance with the terms of Section 11, Special Construction. 15.1.4.2.3 Switch Ports For each DS1 port on the Company tandem swtich, the per-minute port charge specified in Section 15.1.3.4.1of this Tariff shall apply to each originating and terminating minute of use. 15.1.4.2.4 Per-Minute Tandem Switched Transport Rates For each minute of use (origianting or terminating) a Customer transmits to or receives from a Company tandem switch, the per-minute-of-use (including per-minute-per-mile) rates specified in Section 15.1.3.4.3 shall apply, except as specified below: - The charges specified in Section 15.1.3.4.3 shall not apply to any traffic bound for a Company end office switch located in the same local access and transport area as the company tandem swtich to which the Customer is connected. - For Company or third party end office switches located in a local access and transport area different from the one where the Company tandem switch is located, the “rates per access minute per mile” shall be calculated using mileage calculated in accordance with Section 10, but with mileage capped at ten (10) miles of transport. Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 93 SWITCHED ACCESS TARIFF SECTION 15 – RATES AND CHARGES 15.1 Rates for Switched Access Services 15.1.4.2 – Rates Applicable To Tandem Connect Service (Cont’ 15.1.4.2.5 Per-Minute End Office Rates For each originating minute of use a Customer receives from a Company switch, the per-minute-of-use local switching charge stated in Section 15.1.3.5 shall apply. For each terminating minute of use a Customer send to a Company switch, the per-minute- of-use local switching charge stated in Section 15.1.3.4.1 shall apply. For each originating and each terminating minute of use, the per-minute-of-use port charges as specified there shall also apply as stated in Section 15.1.4.2.3., above. 15.1.4.2.6 Database Query Rates To the extent that End Users originate toll free calls that are routed via Local Connect Service, the Company shall impose the charges stated is Section 15.1.3.6, above. 15.1.4.3 Third-Party Tandem Connect: The rates that apply for Third-Party Tandem Connect service are: (i) a tandem switched transport rate, as set out in section 15.1.3.4.3, determined in accordance with Section 4.2.9 of this tariff; and (ii) all applicable end office rates, as specified in Section 15.1.3.4.1, 15.1.3.4.2, and/or 15.1.3.4.5 above (but not including entrance facility, direct trunk transport, or multiplexing charges). Charges in addition to those noted above may apply in accordance with this tariff for other services and functions provided to the Customer, including, without limitation, non- recurring charges, order processing charges, and special construction charges. In addition, as provided in this tariff, if the Company does not have facilities available to meet a Customer’s specific request for service, the Company may provide such services on a special construction basis, in accordance with Section 11 of this tariff 15.2 Non-routine Installation/Maintenance Charges As stated in 2.9, at the Customer’s request, installation and/or maintenance may be performed outside the Company’s regular business hours or in hazardous locations. In that case, the following rates apply: Basic Time - per quarter hour: $21.44 Overtime - per quarter hour: $28.01 Premium Time - per quarter hour: $34.59 Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 94 SWITCHED ACCESS TARIFF SECTION 15 – RATES AND CHARGES 15.3 Individual Case Basis Arrangements Arrangements will be developed on a case-by-case basis in response to a bona fide request from a Customer or prospective Customer to develop a competitive bid for a service offered under this Tariff. Rates quoted in response to such competitive requests may be different than those specified for such service in this Tariff. ICB rates will be offered to the Customer in writing. Notice of such arrangements will be provided to the Commission according to Commission rules. 15.4 Promotional And Temporary Rates This Section 15.4 of this Tariff contains promotional and temporary rates. Each subsection of this Section 15.4 contains a specific promotional or temporary rate for a service the regular rate for which is contained in another part of this tariff. Each such subsection identifies (a) the service or services to which the promotional rate applies; (b) the promotional rate that applies to the affected service or services; (c) the first date on which the promotional rate is available; (d) the last date on which the promotional rate is available; and (e) any other relevant terms or conditions associated with taking advantage of the promotional rate. 15.4.1 Promotional Rate For Certain Installation and Non-Recurring Charges Associated With Tandem Connect Service Non-Recurring Charges and Installation charges for the following Fixed Elements will be waived for Facilities installed between 06/01/11 and 08/31/11, provided that Special Construction is not needed to deliver those Facilities Entrance Facility Direct Trunked Transport Port Charge 15.4.2 Promotional Rate for Certain Monthly Recurring Charges Associated with Tandem Connect Service Monthly Recurring Charges for the following Elements will be waived for the first 3 months of service for facilities installed between 06/01/11 and 08/31/11. Entrance Facility Direct Trunked Transport 4 Port Charge - Section Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 95 SWITCHED ACCESS TARIFF SECTION 16 – CALL FLOW DIAGRAMS Originating Access Service Calls completed indirectly to the IXC via the Incumbent LEC Access Tandem A. End User dials 8XX number B. Call Routes to Level 3 Switch C. Level 3 Switch looks up IXC that should receive the call D. Call is routed across Shared Transport to Incumbent LEC’s Access Tandem E. ILEC routes call to IXC Feature Group D Trunk F. Call is routed to IXC Switch which routes call across IXC network to customer that purchased the 8XX service ▪ Level 3 charges Carrier Common Line (), Local Switching (), 8XX Query Charge (), Port Charge (), and Switched Transport () per its tariff ▪ The Tandem Carrier may bill the IXC for services that they perform on the call path Legend End User IXC POP Port Charge Local Switching Switched Transport A EDB 3 2 Call Path Shared Transport IXC Switch IXC Network 8XX Purchaser ILEC Access Tandem DACS C Level 3 Switch 8XX Database F Query Path 4 8XX Query Charge Common Line 1 5 Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 96 SWITCHED ACCESS TARIFF SECTION 16 – CALL FLOW DIAGRAMS Originating Access Service Calls completed directly to the IXC A. End User dials 8XX number B. Call Routes to Level 3 End Office C. Level 3 Switch looks up IXC that should receive the call D. Call is routed across FGD Trunks to Digital Cross Connect System in IXC POP E. Call is routed to IXC Switch which routes call across IXC network to customer that purchased the 8XX service ▪ Level 3 charges Carrier Common Line (), Local Switching (), 8XX Query Charge (), and Entrance Facility () per its tariff Legend End User IXC POP Local Switching Entrance Facility A E D C B 2 Call Path FGD Trunk IXC Switch Level 3 Switch DACS 8XX Database Query Path 8XX Purchaser IXC Network 8XX Query Charge 3 Common Line 1 4 Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 97 SWITCHED ACCESS TARIFF SECTION 16 – CALL FLOW DIAGRAMS Toll Free Inter-Exchange Delivery Service Calls completed indirectly to the IXC via the Incumbent LECs Access Tandem A. End User dials 8XX number B. LEC, CLEC, or CRMS carrier has agreement with Level 3 and the Incumbent LEC to deliver 8XX Traffic to IXCs C. Level 3 Switch looks up IXC that should receive the call D. Call is routed across Shared Transport to Incumbent LEC’s Access Tandem E. Incumbent LEC routes call to IXC Feature Group D Trunk F. Call is routed to IXC Switch which routes call across IXC network to customer that purchased the 8XX service ▪ Level 3 charges IXC Tandem Switching (), 8XX Query Charge (), Tandem Termination () and Switched Transport () per its tariff ▪ The Originating and Incumbent Tandem Carriers may bill the IXC for services that they perform on the call path Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Legend LEC, CLEC or CMRS Switch End User IXC POP Tandem Termination Tandem Switching Switched Transport A EDB 1 3 2 Call Path Shared Transport IXC Switch IXC Network 8XX Purchaser ILEC Access Tandem DACS C Level 3 Switch 8XX Database F Query Path 4 8XX Query Charge Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho IDa1901 IDAHO PUC TARIFF NO. 2 LEVEL 3 COMMUNICATIONS, LLC Original Page 98 SWITCHED ACCESS TARIFF SECTION 16 – CALL FLOW DIAGRAMS Toll Free Inter-Exchange Delivery Service Calls completed directly to the IXC A. End User dials 8XX number B. LEC, CLEC, or CRMS carrier has agreement with Level 3 to deliver 8XX Traffic to IXCs C. Level 3 Switch looks up IXC that should receive the call D. Call is routed across FGD Trunks to Digital Cross Connect System in IXC POP E. Call is routed to IXC Switch which routes call across IXC network to customer that purchased the 8XX service ▪ Level 3 charges IXC Tandem Switching (), 8XX Query Charge () and Entrance Facility() per its tariff ▪ The Originating Carrier may bill the IXC for services that they perform on the call path Issued: July 24, 2019 Effective: August 5, 2019 Issued By: General Counsel – Regulatory Policy Level 3 Communications, LLC 1025 Eldorado Boulevard Broomfield, CO 80021 Legend LEC, CLEC or CMRS Switch End User IXC POP Tandem Switching Entrance Facility A E D C B 1 2 Call Path FGD Trunk IXC Switch Level 3 Switch DACS 8XX Database Query Path 8XX Purchaser IXC Network 8XX Query Charge 3 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING August 5, 2019 Boise, Idaho