LDC Group LLC.pdf

LDC Group,LLC Idaho P.U.C.No.1
Original Sheet 1
TITLE SHEET
LDC GROUP,LLC
TARIFF NO.I
This tariff contains the description,regulations,and rates applicable to the furnishing of
service and facilities for telecommunications services provided by LDC Group,LLC,One
Expressway Plaza,Suite 114,Roslyn Heights,NY 11577.This tariff is on file with the Idaho
Public Utilities Commission,and copies may be inspected during normal business hours at the
Company’s principal place of business.
ISSUED:February 22,2013
BY:Valerie Lavino,Member
LDC Group,LLC
1 Expressway Plaza,Suite 114
Roslyn Heights,NY 11577
EFFECTIVE:February 27,2013
do Pu&c Ut1tes commission
LJNG
LDC Group,LLC Idaho P.U.C.No.1
Original Sheet 2
CHECK SHEET
All sheets of this tariff are effective as of the date shown at the bottom of the respective sheet(s).Original and revised sheets as named below comprise all changes from the original tariff and arecurrentlyineffectasofthedateonthebottomofthispage.
Sheet Revision Sheet Revision
1 Original 21 Original
2 Original 22 Original
3 Original 23 Original
4 Original 24 Original
5 Original 25 Original
6 Original
7 Original
8 Original
9 Original
10 Original
11 Original
12 Original
13 Original
14 Original
15 Original
16 Original
17 Original
18 Original
19 Original
20 Original
ISSUED:February 22,2013 EFFECTIVE:February 27,2013
BY:Valerie Lavino,Member IdhoPubIjc UttIftes CommissionLDCGroup,LLC A’:1 Expressway Plaza,Suite 114
Roslyn Heights,NY 11577
LDC Group,LLC Idaho P.U.C.No.1
Original Sheet 3
Title Sheet
Check Sheet
Table of Contents
Symbols
Tariff Format
Section 1:Definitions and Abbreviations
Section 2:Rules and Regulations
Section 3:Description of Service
Section 4:Rates and Charges
ISSUED:February 22,2013
BY:Valerie Lavino,Member
LDC Group,LLC
1 Expressway Plaza,Suite 114
Roslyn Heights,NY 11577
EFFECTIVE:February 27,2013
tj
_1 ,,
Bas IaI
TABLE OF CONTENTS
01
02
03
04
05
06
09
19
23
LDC Group,LLC Idaho P.U.C.No.1
Original Sheet 4
SYMBOLS
The following are the only symbols used for the purposes indicated below:
C -To Signify Change in Regulation
D -To Signify Discontinued Rate or Regulation
I -To Signify Rate Increase
M -To Signify Text Moved From Another Tariff Location
N -To Signify New Rate or Regulation
R -To Signify Rate Reduction
T -To Signify Change In Text But No Change In Rate Or
Regulation
ISSUED:February 22,2013
BY:Valerie Lavino,Member
LDC Group,LLC
1 Expressway Plaza,Suite 114
Roslyn Heights,NY 11577
EFFECTIVE:February 27,2013
dho Pbc Crrr
A ff
LDC Group,LLC Idaho P.U.C.No.1
Original Sheet 5
TARIFF FORMAT
A.Sheet Numbering -Sheet numbers appear in the upper-right corner of the sheet.Sheets
are numbered sequentially.However,new sheets are occasionally added to the tariff.
B.Sheet Revision Numbers -Revision numbers also appear in the upper-right corner ofthe
sheet.These numbers are used to determine the most current sheet version on file with the
Commission.For example,4th Revised Sheet 14 cancels 3rd Revised Sheet 14.
C.Paragraph Numbering Sequence -There are nine levels of paragraph coding.Each level
of coding is subservient to its next higher level of coding.
2.
2.1.
2.1.1.
2.1.1.A.
2.1.1.A.1.
2.1.1.A.1.(a)
2.1.1.A.1.(a).I.
2.1.1 .A.1 .(a).I.(i)
2.1.1 .A.1 .(a).I.(i).(1)
D.Check Sheets -When a tariff filing is made with the Commission,an updated Check
Sheet accompanies the tariff filing.The Check Sheet lists the sheets contained in the
tariff,with a cross reference to the current revision number.When new sheets are added,
the Check Sheet is changed to reflect the revision.All revisions made in a given filing are
designated by an asterisk (*).There will be no other symbols used on this sheet if these
are the only changes made to it (i.e.,the format,etc.,remains the same,just revised
revision levels on some sheets).The tariff user should refer to the latest Check Sheet to
find out if a particular sheet is the most current sheet on file with the Commission.
ISSUED:February 22,2013
BY:Valerie Lavino,Member
LDC Group,LLC
1 Expressway Plaza,Suite 114
Roslyn Heights,NY 11577
EFFECTIVE:February 27,2013
idaho PbI,c :s(Jhr cACCEpT
LDC Group,LLC Idaho P.U.C.No.1
Original Sheet 6
SECTION 1-DEFINITIONS AND ABBREVIATIONS
1.1 Definitions:
Application for Service -A standard order form which includes all pertinent billing,
technical,and other descriptive information which will enable the carrier to provide the
communication service as required.
Authorized User -A person,firm,corporation,or other entity authorized by the customer
to receive or send communications.
Busy Hour -The two consecutive half hours during which the greatest volume of traffic is
handled.
Cancellation of Order -A customer-initiated request to discontinue processing a service
order,either in part or in its entirety,prior to its completion.
Carrier -LDC Group,LLC.,unless specifically stated otherwise.
Company -LDC Group,LLC,also referred to as “Carrier.”
Completed Calls -Completed calls are calls answered on the distance end.In the event a
customer is charged for an incomplete call,the Company will issue a credit to the
customer upon request.
Customer -The person,firm,corporation,or other entity which orders or uses service and
is responsible by law for payment for communication service from the telephone utility.
Customer Provided Equipment -Terminal equipment provided by a customer.
Day Rate Period -8:00 a.m.through 4:59 p.m.,Monday through Friday.
Disconnect -The disabling of circuitry preventing outgoing and incoming toll
communication service provided by Carrier.
ISSUED:February 22,2013 EFFECTIVE:February 27,2013
BY:Valerie Lavino,Member WhnPb [JttJjtjes Ccrirri
LDC Group,LLC
1 Expressway Plaza,Suite 114
Roslyn Heights,NY 11577 MAR A
Boise,kfaho
LDC Group,LLC
1.1 Definitions:(continued)
Idaho P.U.C.No.1
Original Sheet 7
Due Date -The last day for payment without unpaid amounts being subject to a late
payment charge.
Evening Rate Period -5:00 p.m.through 10:59 p.m.,Sunday through Friday.
Holidays -Carrier’s recognized holidays are New Year’s Day,Memorial Day,
Independence Day,Labor Day,Thanksgiving Day and Christmas Day.
Night/Weekend Rate Period -11:00 p.m.through 7:59 a.m.,everyday;8:00 a.m.through
10:59 p.m.Saturday;and 8:00 a.m.through 4:59 p.m.Sunday.
Normal Business Hours -8:00 a.m.to 5:00 p.m.,Monday through Friday,excluding
holidays.
Premises -The space occupied by an individual customer in a building,in adjoining
buildings occupied entirely by that customer,or on contiguous property occupied by the
customer separated only by a public thoroughfare,a railroad right of way or a natural
barrier.
Terminal Eciuipment -All telephone instruments,including pay telephone equipment,the
common equipment of large and small key and PBX systems and other devices and
apparatus,and associated wiring,which are intended to be connected electrically,
acoustically or inductively to the telecommunication system of the telephone utility.
ISSUED:February 22,2013
BY:Valerie Lavino,Member
LDC Group,LLC
1 Expressway Plaza,Suite 114
Roslyn Heights,NY 11577
EFFECTIVE:February 27,2013
C
LDC Group,LLC
1.2 Abbreviations:
LATA -Local Access Transport Area
-Local Exchange Carrier
MTS -Message Toll Service
-Private Branch Exchange
-Special Access Line
Idaho P.U.C.No.1
Original Sheet 8
ISSUED:February 22,2013
BY:Valerie Lavino,Member
LDC Group,LLC
1 Expressway Plaza,Suite 114
Roslyn Heights,NY 11577
EFFECTIVE:February 27,2013
JR —J13
LDC Group,LLC Idaho P.U.C.No.1
Original Sheet 9
2.1 Carrier Undertaking
SECTION 2-RULES AND REGULATIONS
Carrier provides long distance message toll telephone service to customers for their direct
transmission of voice,data,and other types of telecommunications.
Communications originate when the customer accesses Carrier directly or through the
facilities of the local service carrier via one or more access lines,equal access or on a
dial-up basis.Carrier may act as the customer’s agent for ordering access connection
facilities provided by other carriers or entities when authorized by the customer,to allow
connection of a customer’s location to the Carrier network.The customer shall be
responsible for all charges due for such service arrangements.
The Company’s services are provided on a monthly basis (30 days)and are available
twenty-four (24)hours per day,seven (7)days per week.
2.2 Limitations on Service
2.2.1 Service is offered subject to the availability of the necessary facilities and/or
equipment and subject to the provisions of this tariff.
2.2.2 Carrier reserves the right to discontinue furnishing service upon written notice,
when necessitated by conditions beyond its control or when the customer is using
the service in violation of the provisions of this tariff or in violation of the law.
2.2.3 Title to any equipment provided by Carrier under these regulations remains with
Carrier.Prior written permission from the company is required before any
assignment or transfer.All regulations and conditions contained in this tariff shall
apply to any such assignee or transferee.
ISSUED:February 22,2013
BY:Valerie Lavino,Member
LDC Group,LLC
1 Expressway Plaza,Suite 114
Roslyn Heights,NY 11577
EFFECTIVE:February 27,2013
ACC .
LDC Group,LLC .Idaho P.U.C.No.1
Original Sheet 10
2.3 Use of Service
Service may not be used for any unlawful purposes or for any purpose for which any
payment or other compensation is received by the customer,except when the customer is
a duly authorized and regulated common carrier.
2.4 Limitation of Liability
2.4.1 Carrier shall not be liable to any person,firm or entity for damages,either direct,
indirect,consequential,special,incidental,actual,punitive,or for any other
damages or lost profits arising out of mistakes,accidents,errors,omissions,
interruptions,delays or defects in transmissions and not caused by the negligence
of the carrier,commencing upon activation of service and in no event exceeding
an amount equivalent to the proportionate charge to the customer for the period of
service during which mistakes,accidents,errors,omissions,interruptions,delays
or defects in transmission occurred.
2.4.2 Carrier makes no warranty,whether express,implied or statutory,as to the
description,quality,merchantability,completeness or fitness for any purpose of
the service or local access,or as to any other matter,all ofwhich warranties by
Carrier are hereby excluded and disclaimed.
2.4.3 Carrier,at its own expense,will indemnify the customer and hold it harmless in
respect to any and all loss,damage,liability or expense asserted against the
customer by a third party on account of any property damage or personal injury
caused by any negligence or willful misconduct of Carrier or its agents or
representatives arising out of performance by Carrier of any testing or other
activities on the customer’s premises pursuant to this tariff.Carrier’s obligations
under the immediately preceding sentence shall be subject to the customer’s full
performance of this tariff and subject further to the customer’s duty to take
reasonable precautions in the location,construction,maintenance and operation of
all activities,facilities and equipment for the protection against hazard or injury
and to not interfere with the services provided by Carrier.
ISSUED:February 22,2013 EFFECTIVE:February 27,2013
Jft nrn
BY Valene Lavino,Member
LDC Group,LLC ACCt 1 0 GR FILlNG
1 Expressway Plaza,Suite 114
Roslyn Heights,NY 11577
LDC Group,LLC Idaho P.U.C.No.1
Original Sheet 11
2.4 Limitation of Liability (continued)
2.4.4 Carrier shall be indemnified and held harmless by the customer against:
A.Claims for libel,slander,infringement of copyright or patent infringement,
unauthorized use of any trademark,trade name or service mark arising out
of the material,data information,or other content transmitted over the
carrier’s facilities;and
B.All other claims arising out of any act or omission by the customer in
connection with any service provided by Carrier.
2.4.5 The language set forth in this Section does not constitute a determination by the
Commission that a limitation of liability imposed by the Company should be
upheld in a court of law.Acceptance for filing by the Commission recognizes that
it is a court’s responsibility to adjudicate negligence and consequential damage
claims.It is also the court’s responsibility to determine the validity of the
exculpatory clause.
2.5 Interruption of Service
A credit allowance for interruptions of service which are not due to Carrier’s testing or
adjusting,to the negligence of the customer,or to the failure of the channels,equipment,
and/or communications systems provided by the customer,are subject to the general
liability provisions set forth in this tariff.It shall be the obligation of the customer to
notify Carrier of any interruption in service.Before giving such notice,the customer shall
ascertain that the trouble is not being caused by any action or omission by or within the
customer’s control and is not in wiring or equipment connected to the Carrier terminal.
ISSUED:February 22,2013
BY:Valerie Lavino,Member
LDC Group,LLC
1 Expressway Plaza,Suite 114
Roslyn Heights,NY 11577
EFFECTIVE:February 27,2013
Idaho P0I’
Oft:ce nt
ACCEPT
LDC Group,LLC Idaho P.U.C.No.1
Original Sheet 12
2.7 Customer Responsibility
2.7.1 All customers assume general responsibilities in connection with the provisions
and use of Carrier’s service.When facilities,equipment,andlor communication
systems provided by others are connected to Carrier’s facilities,the customer
assumes additional responsibilities.All customers are responsible for the
following:
A.The customer is responsible for placing orders for service,paying all
charges for service rendered by Carrier and complying with all of Carrier’s
regulations governing the service.The customer is also responsible for
assuring that its users comply with regulations.
B.When placing an order for service,the customer must provide:
1.The name(s)and address(es)of the person(s)responsible for the
payment of service charges.
2.The name(s),telephone number(s),and address(es)of the customer
contact person(s).
C.The customer must pay Carrier for the replacement or repair of Carrier’s
equipment when the damage results from:
1.The negligence or willful act of the customer or user.
2.Improper use of service.
3.Any use of equipment or service provided by others.
ISSUED:February 22,2013 EFFECTIVE:February 27,2013
BY:Valerie Lavino,Member
LDC Group,LLC I
I Expressway Plaza,Suite 114
Roslyn Heights,NY 11577
LDC Group,LLC .Idaho P.U.C.No.1
Original Sheet 13
2.7.2 Maintenance,Testing,and Adjustment
Upon reasonable notice,the equipment provided by Carrier shall be made
available to Carrier for such tests and adjustments as may be necessary to
maintain them in satisfactory condition.No interruption allowance will be granted
for the time during which such tests and adjustments are made.
2.7.3 Deposits
The Company may require a customer who has a proven history of late payment
or whose financial responsibility is not a matter ofrecord to make a deposit to be
held as a guarantee for the payment of charges.Such a deposit shall not exceed an
amount equal to twice the estimated average monthly usage charges and/or the
monthly recurring charges.Interest on deposits shall be paid in accordance with
the rules of the Commission.
Deposits shall be returned to the customer when service is terminated or when
satisfactory credit has been established.Satisfactory credit may be established
through prompt payment of all Carrier bills for a period of one year.
Upon termination of service,deposits with accrued interest shall be credited to the
final bill and the balance shall be returned within 45 days to the customer.
ISSUED:February 22,2013 EFFECTIVE:February 27,2013
ld&h P onBYValerieLavino,Member
LDC Group,LLC FILING;
I Expressway Plaza,Suite 114
Roslyn Heights,NY 11577
LDC Group,LLC Idaho P.U.C.No.1
Original Sheet 14
2.7.4 Credit Allowance
Credit for failure of service or equipment will be allowed only when failure is
caused by or occurs in equipment owned,provided and billed for,by Carrier.
A.Credit allowances for failure of service or equipment starts when the
customer notifies Carrier of the failure or when Carrier becomes aware of
the failure and ceases when the operation has been restored and an attempt
has been made to notify the customer.
B.The customer shall notifi Carrier of failures of service or equipment and
make reasonable attempts to ascertain that the failure is not caused by
customer provided facilities,any act or omission of the customer,or in
wiring or equipment connected to the terminal.
C.Only those portions of the service or equipment operation disabled will be
credited.No credit allowances will be made for:
1.Interruptions of service resulting from Carrier performing routine
maintenance;
2.Interruptions of service for implementation of a customer order for
a change in the service;
3.Interruption caused by the negligence of the customer or his
authorized user;
4.Interruptions of service because of the failure of service or
equipment due to customer or authorized user provided facilities.
ISSUED:February 22,2013 EFFECTIVE:February 27,2013
BY Valerie Lavino,Member
LDCGroup,LLC
1 Expressway Plaza,Suite 114
Roslyn Heights,NY 11577
LDC Group,LLC Idaho P.U.C.No.I
Original Sheet 15
2.7.5 Cancellation by Customer
If a customer orders services requiring special equipment andlor facilities
dedicated to the customer’s use and then cancels his order before the service
begins,a charge will be made to the customer for the non-recoverable portions of
expenditures or liabilities incurred expressly on behalf of the customer by Carrier.
2.7.6 Payment and Charges for Services
A.Service is provided and billed on a monthly basis.
B.Payment is due upon receipt.Payment will be considered timely if paid
within 20 days after the bill is rendered.The bill shall be considered
rendered when deposited in the U.S.mail with postage prepaid.
C.In the event of a dispute concerning a bill,Customer must pay a sum equal
to the amount of the undisputed portion of the bill and proceed with
complaint procedures set forth in this tariff.
D.The customer is responsible for payment of all charges for service
furnished to the customer under this tariff.Charges are based on actual
usage during a month will be billed monthly in arrears.
E.Customer is responsible for payment of any state and local taxes (i.e.gross
receipts tax,sales tax,municipal utilities tax)which will be listed as
separate line items and which are not included in the quoted rates.
F.Customers will be charged a late payment penalty as set forth in this tariff.
G.Customers will be charged on all checks returned to Carrier by the issuing
entity.
ISSUED:February 22,2013 EFFECTIVE:February 27,2013
BY:Valerie Lavino,IVlember Idaho PbIic WItos nmmsskm
Ofoce ot the SecrtcryLDCGroup,LLC ACCEPTED F ‘INC1ExpresswayPlaza,Suite 114
Roslyn Heights,NY 11577
Bose.idaho
LDC Group,LLC Idaho P.U.C.No.1
Original Sheet 16
2.7.7 Application of Charges
The charge for service are those in effect for the period that service is furnished.If
the charges for a period covered by a bill change after the bill has been rendered,
the bill will be adjusted to reflect the new charges.
2.8 Carrier Responsibility
2.8.1 Calculation of Credit Allowance
Pursuant to limitations set forth in Section 2.7.4,when service is interrupted the
credit allowance will be computed on the following basis:
A.No credit shall be allowed for an interruption of less than two hours.
B.The customer shall be credited for an interruption of two hours or major
fraction thereof that the interruption continues.
C.When a minimum usage charge is applicable and the customer fails to
meet a usage minimum credit,the outage shall be applied against that
minimum equal to 1/360th of the monthly minimum charges associated
with the portion of service disabled for each period of two hours or major
fraction thereof that the interruption continues.
D.Customers should notify the Company of a dispute over charges or to
receive credits.Corrections in billing shall be made in accordance with
IDAPA 3 1.41.01,Rule 204.02.Carrier will try its best to resolve any
disputes properly brought to its attention.Unresolved disputes may be
directed to the attention of the Commission.
ISSUED:February 22,2013 EFFECTIVE:February 27,2013
BY Valene Lavino,Member
LDC Group,LLC
1 Expressway Plaza,Suite 114
Roslyn Heights,NY 11577
LDC Group,LLC Idaho P.U.C.No.1
Original Sheet 17
2.8 Carrier Responsibility
2.8.2 Cancellation of Credit
Where Carrier cancels a service or the provision of equipment and the final
service period is less than the monthly billing period,a credit will be issued for
any amounts billed in advance,prorated at 1/30th of the monthly recurring charge
for each day the service was rendered or the equipment was provided.This credit
will be issued to the customer or applied against the balance remaining on the
customer’s account.
2.8.3 Disconnection of Service by Carrier
Carrier,upon 5 days written notice to the customer,may discontinue service or
cancel an application for service without incurring any liability for any of the
following reasons:
A.Non-payment of any sum due to Carrier for service for more than thirty
days beyond the date of rendition of the bill for such service;
B.A violation of any regulation governing the service under this tariff;
C.A violation of any law,rule,or regulation of any government authority
having jurisdiction over the service;or
D.Carrier is prohibited from furnishing services by order of a court or other
government authority having jurisdiction.
2.8.4 Fractional Credit
Credit for a fractional part of a month are calculated by counting the number of
days in the billing period before service was furnished or discontinued.The
number of days in the billing period is divided by thirty days and the resultant
fraction is then multiplied by the monthly charge to arrive at the credit amount.
ISSUED:February 22,2013 EFFECTIVE:February 27,2013
Idaho Pubhc Uttiitis Commission
BY:Valerie Lavino,Member Offme of the Secretory
LDC Group,LLC ACCEPTED FOR FILING
1 Expressway Plaza,Suite 114
Roslyn Heights,NY 11577
LDC Group,LLC Idaho P.U.C.No.1
Original Sheet 18
2.8.5 Customer Complaint Procedure
Carrier will resolve any disputes brought to its attention through its Customer
Service Representatives which can be reach via a toll free telephone number
which will be stated on all customer bills.(Toll Free:1-888-499-0367).
In the event of a dispute concerning an invoice,the customer must pay a sum
equal to the amount of the undisputed portion of the bill.Service shall not be
disconnected for nonpayment of the disputed portion of the bill.
ISSUED:February 22,2013 EFFECTIVE:February 27,2013
BY:Valerie Lavino,Member I
LDC Group,LLC
1 Expressway Plaza,Suite 114
Roslyn Heights,NY 11577
LDC Group,LLC .Idaho P.U.C.No.1
Original Sheet 19
SECTION 3-DESCRIPTION OF SERVICE AND RATES
3.1 Timing of Calls
The customer’s monthly usage charges for Carrier service are based upon the total number
ofminutes the customer uses and service options subscribed to.Chargeable time begins
when the connection is established between the calling station and the called station or
PBX.Chargeable time ends when either party hangs up.
There are no charges incurred if a call is not completed.
3.2 Start of Billing
For billing purposes,the start of service is the first day on which service is available for
use by the customer.The end of service date is the last day or any portion thereof that
service is provided by Carrier after notice of cancellation by Customer.
3.3 Interconnection
Service furnished by Carrier may be interconnected with services or facilities of other
authorized communications common carriers and with private systems,subject to the
technical limitations established by Carrier.Service furnished by Carrier is not part of a
joint undertaking with any such other carriers.Any special interface equipment of Carrier
and other participating carriers shall be provided at the customer’s expense.
Interconnection with the facilities or services of other carriers shall be under the
applicable terms and conditions of the other carriers’tariffs.The customer is responsible
for taking all necessary legal steps for interconnecting his customer-provided terminal
equipment or communications systems with Carrier’s.The customer shall secure all
necessary licenses,permits,right-of-ways,and other arrangements necessary for such
interconnection.
ISSUED:February 22,2013 EFFECTIVE:February 27,2013
BY Valene Lavino,Member
LDC Group,LLC
1 Expressway Plaza,Suite 114
Roslyn Heights,NY 11577
LUC Group,EEC Idaho P.U.C.No.1
Original Sheet 20
3.4 Terminal Eciuipment
Carrier’s service may be used with or terminated in customer provided terminal
equipment or customer provided communication systems,such as teleprinters,handsets,
or data sets.Such terminal equipment will be furnished and maintained at the expense of
the providing customer,except as otherwise agreed in advance and in writing.The
customer is responsible for all costs at their premises,including personnel,wiring,
electrical power,and the like incurred in the use of Carrier’s service.When such terminal
equipment is used,the equipment shall comply with the generally accepted minimum
protective criteria of the telecommunications industry.
3.5 Calculation of Distance
Usage charges for all mileage sensitive products are based on the airline distance between
rate centers associated with the originating and terminating points of the call.
The airline mileage between rate centers is determined by applying the formula below to
the vertical and horizontal coordinates associated with the rate centers involved.The
company uses the rate centers and associated vertical and horizontal coordinates that are
generally accepted within the telecommunications industry.
Formula:/(Vi -V2)2 +(Hi -H2)2
V 10
3.6 Minimum Call Completion Rate
The customer can expect a call completion rate of 99%of calls attempted during peak use
periods for all Feature Group D (1+)services.
3.7 Special Promotions
Special promotions may be offered by the Company from time to time.Special
promotions will be submitted to the Commission for prior approval.
ISSUED:February 22,2013 EFFECTIVE:February 27,2013
BY:Valerie Lavino,Member Idaho FL
LDC Group,LLC ACO
1 Expressway Plaza,Suite 114
Roslyn Heights,NY 11577
LDC Group,LLC .Idaho P.U.C.No.1
Original Sheet 21
3.8 Service Offerings
The Company will provide the following services:
3.8.1 Message Toll Service (MTS)
Outgoing long distance service whereby the customer accesses the Company’s
underlying carrier’s network on an equal access or dial-up basis.
In non-equal access areas,the customer will gain access to the network by dialing
a 1 OXXX access code which will be provided by the Company.
3.8.2 Inbound 8XX Service
Inbound 8XX Service is virtual banded inbound toll service which permits calls to
be completed at the subscriber’s location without charge to the calling party.
Access to the service is gained by dialing a ten digit telephone number which
terminates at the customer’s location.Inbound services originate via normal
shared use facilities and are terminated via the customers’local exchange service
access line.
Carrier will accept a prospective service customer’s request for up to ten (10)8XX
telephone numbers and will reserve such number(s)on a first come first serve
basis.All requests for number reservations must be made in writing,dated and
signed by a responsible representative of the customer.Carrier does not guarantee
the availability of number(s)until assigned.The telephone number(s)so
requested,if found to be available,will be reserved for and furnished to the
eligible customer.
If a customer who has received a number does not subscribe to inbound service
within 90 days,the company reserves the right to make the assigned number
available for use by another customer.
ISSUED:February 22,2013 EFFECTIVE:February 27,2013
BY Valene Lavino,Member
LDC Group,LLC rUi flLNG
1 Expressway Plaza,Suite 114
Roslyn Heights,NY 11577
LDC Group,LLC Idaho P.U.C.No.1
Original Sheet 22
3.8.3 Travel Card Service
Allows subscribers to place calls by gaining access to the Carrier’s network via an
800 number and personal identification number issued by the Company.
3.8.4 Directory Assistance
Listed telephone numbers are provided to customers upon request at a per call
charge.
ISSUED:February 22,2013 EFFECTIVE:February 27,2013
Ic1ho Public
BY Valerie Lavino,Member ir
LDC Group,LLC
1 Expressway Plaza,Suite 114
Roslyn Heights,NY 11577
Boise,Idaho
LDC Group,LLC .Idaho P.U.C.No.1
Original Sheet 23
SECTION 4-RATES AND CHARGES
4.1.Usage Charges and Billing Increments
4.1.1 Usage Charges
Usage charges are generally flat rated.If any usage charges are determined by the
time of day rate periods and minutes of use within each rate period,the rate period
is determined by the time and day of call origination at the custome?s location.
4.1.2 Billing Increments
Usage is billed in the increments stated in the individual product rate section.
Partial usage will be rounded up to the next highest billing interval.
4.1.3 Rounding
All calls are rounded to the next highest billing interval.Total charge for a
fraction of a cent will be rounded to the next highest whole cent.
ISSUED:February 22,2013 EFFECTIVE:February 27,2013
BY:Valerie Lavino,Member C3mmssioci
LDC Group,LLC
1 Expressway Plaza,Suite 114
Roslyn Heights,NY 11577
LDC Group,LLC Idaho P.U.C.No.1
Original Sheet 24
4.4 Calling Card Service
Cards are established with a $50.00 monthly limit,and international calling is not
allowed.However,arrangements can be made to accommodate the need for a higher
monthly limit of international calling on a case by case basis.
1)Rate Per Minute:$0.2000
2)Billed with a 30 second minimum and in 6 second increments thereafter.
ISSUED:February 22,2013
BY:Valerie Lavino,Member
LDC Group,LLC
1 Expressway Plaza,Suite 114
Roslyn Heights,NY 11577
EFFECTIVE:February 27,2013
ACCEriL4
4.2 Switched Outbound 1+and Inbound 8XX Service Plans
1)Rate Per Minute:$0.045
2)Initial Billing Increment:6 seconds
Additional Billing Increments:6 seconds
3)8XX Number Monthly Fee/Number $1.00
4.3 Dedicated Outbound Service
1)Rate Per Minute:$0.020
2)Initial Billing Increment:6 seconds
Additional Billing Increments:6 seconds
3)8XX Number Monthly Fee/Number $1.00
4)Monthly Usage Requirement $1,500.00
5)Contract Requirement 1 year
LDC Group,LLC Idaho P.U.C.No.1
Original Sheet 25
4.5 Directory Assistance
$0.85 per call.
4.6 Late Payment Penalty
Customers will be charged 1.5%of any amounts owed to the Company beyond the due
date as set forth within this tariff.
4.7 Returned Check Charge
Any person submitting a check to the Carrier as payment for services,which is
subsequently returned by the issuing institution,shall be charged $15.00 per check.
4.8 Special Promotions
Carrier may from time to time offer special promotions to customers upon prior
Commission approval of such promotion.
4.9 Pay Telephone (Payphone)Surcharge
A $0.55 surcharge shall be assessed for each call made from a pay telephone to an 8XX
number or using a travel card and dialing the carrier prefix in the form 1OIXXXX.
ISSUED:February 22,2013 EFFECTIVE:February 27,2013
BY:Valerie Lavino,Member
LDC Group,LLC ACOE?
1 Expressway Plaza,Suite 114
Roslyn Heights,NY 11577