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Home My WebLink AboutInmate Telephone Inc.pdf Inmate Telephone Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Idaho PUC No. 1 Original Sheet 1 Idaho Telecommunications Rate Sheet of Inmate Telephone Inc. This rate sheet includes the rates, charges, terms, and conditions of service for the provision of domestic intrastate non-optional operator services by Inmate Telephone Inc. to locations within the State of Idaho. Issued by: James C. Faith, Vice-President 4200 Industrial Park Drive Altoona, Pennsylvania 16602 James C. Faith, President 4200 Industrial Park Drive Altoona, Pennsylvania 16602 814.944.0405 (v) 814.949.3307 (f) Issue Date: 4-22-2002 Effective: 5-28-2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 28, 2002 Boise, Idaho Inmate Telephone Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Idaho PUC No. 1 Original Sheet 2 CHECK SHEET Sheets 1 through 26, inclusive of this tariff are effective as of the date shown at the bottom of the respective sheet(s). Original and revised sheets as named below comprise all changes from the original tariff and are currently in effect as of the date on the bottom of this sheet. SHEET REVISION 1 - Title Original 2 - Check Original 3 Original 4 Original 5 Original 6 Original 7 Original 8 Original 9 Original 10 Original 11 Original 12 Original 13 Original 14 Original 15 Original 16 Original 17 Original 18 Original 19 Original 20 Original 21 Original 22 Original 23 Original 24 Original 25 Original 26 Original James C. Faith, President 4200 Industrial Park Drive Altoona, Pennsylvania 16602 814.944.0405 (v) 814.949.3307 (f) Issue Date: 4-22-2002 Effective: 5-28-2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 28, 2002 Boise, Idaho Inmate Telephone Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Idaho PUC No. 1 Original Sheet 3 TABLE OF CONTENTS 1. TECHNICAL TERMS ................................................................................6 2. RULES AND REGULATIONS......................................................................8 3. DESCRIPTION OF SERVICE.....................................................................17 4. RATES AND CHARGES ...........................................................................21 James C. Faith, President 4200 Industrial Park Drive Altoona, Pennsylvania 16602 814.944.0405 (v) 814.949.3307 (f) Issue Date: 4-22-2002 Effective: 5-28-2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 28, 2002 Boise, Idaho Inmate Telephone Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Idaho PUC No. 1 Original Sheet 4 SYMBOLS The following are the only symbols used for the purposes indicated below: A - New material added to the tariff. C - Change in text or regulation, but no change in rate or charge. D - Delete or discontinue. I - Change resulting in an increase to a Customer’s bill. M - Moved from another tariff location. R - Change resulting in a reduction to a Customer’s bill. James C. Faith, President 4200 Industrial Park Drive Altoona, Pennsylvania 16602 814.944.0405 (v) 814.949.3307 (f) Issue Date: 4-22-2002 Effective: 5-28-2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 28, 2002 Boise, Idaho Inmate Telephone Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Idaho PUC No. 1 Original Sheet 5 TARIFF FORMAT A. Sheet Numbering – Sheet numbers appear in the upper right corner of the page. Sheets are numbered sequentially. However, new sheets are occasionally added to the tariff. When a new sheet is added between sheets already in effect, a decimal is added, For example, a new sheet added between sheets 6 and 7 would be 6.1. B. Sheet Revision Numbers – Revision numbers also appear in the upper right corner of each page. These numbers are used to determine the most current sheet version on file with the Idaho PUC. For example, the 3rd revised Sheet 6 cancels the 2nd revised Sheet 6. Because of various suspension periods, deferrals, etc. the Idaho PUCfollows in its tariff approval process, the most current sheet number on file with the Commission is not always the tariff in effect. Consult the Check Sheet for the sheet currently in effect. C. Paragraph Numbering Sequence – There are nine levels of paragraph coding. Each level of coding is subservient to its next higher level: 1. 1.1. 1.1.1. 1.1.1.A. 1.1.1.A.1. 1.1.1.A.1.a. 1.1.1.A.1.a.I. 1.1.1.A.1.a.I.i. 1.1.1.A.1.a.I.i.1. D. Check Sheets – When a tariff filing is made with the Idaho PUC, an updated Check Sheet accompanies the tariff filing. The Check Sheet lists the sheets contained in the tariff, with a cross-reference to the current version number. When new pages are added, the Check Sheet is changed to reflect the revision. All revisions made in a given filing are designated by an asterisk (*) on the Check Sheet. There will be no other symbols on this page if these are the only changes made to it (i.e. the format, etc., remain the same, just revised revision levels on some pages). The tariff user should refer to the latest Check Sheet to find out if a particular sheet is the most current on file with the Idaho PUC. James C. Faith, President 4200 Industrial Park Drive Altoona, Pennsylvania 16602 814.944.0405 (v) 814.949.3307 (f) Issue Date: 4-22-2002 Effective: 5-28-2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 28, 2002 Boise, Idaho Inmate Telephone Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Idaho PUC No. 1 Original Sheet 6 1. TECHNICAL TERMS AND ABBREVIATION 1.1. Definitions Access Line: An arrangement that connects the customer’s location to an Inmate Telephone Inc. point-of-presence or switching center. Allowed Number: A telephone number stored within a database on a computer that that an Inmate is allowed to access. Automated Operator: Microprocessor-controlled digital voice created by and originated within the Phone Controller. Billed Party: A person, company, or entity which agrees to pay for inmate placed calls, on a collect call basis. Blocked Number: A telephone number stored within a database on a computer that that an Inmate is not allowed to access. Called Party: A person, company, or entity which receives a call from the Calling Party. In most cases, the Called Party will also be the Billed Party. Calling Party: A person, usually an inmate of the Subscriber as used in this Tariff, who places a call to the Called Party. Carrier: Inmate Telephone Inc. unless otherwise clearly indicated by the context. Collect Billing: A call for which charges are billed to the destination or terminating telephone number, provider the Called Party agrees to make payment. Company: Inmate Telephone Inc. unless otherwise clearly indicated by the context. Customer: The person, firm, corporation, or other entity which initiates a call on the Company’s network, subject to the terms and conditions of the Company’s tariff regulations. Commissary System: System that allows Inmates to purchase commissary items through use of the Inmate Telephone System. James C. Faith, President 4200 Industrial Park Drive Altoona, Pennsylvania 16602 814.944.0405 (v) 814.949.3307 (f) Issue Date: 4-22-2002 Effective: 5-28-2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 28, 2002 Boise, Idaho Inmate Telephone Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Idaho PUC No. 1 Original Sheet 7 SECTION 1 – TECHNICAL TERMS AND ABBREVIATIONS, CON’T Debit System: System that automatically deducts monies from an Inmate’s commissary account and transfers it to an inmate telephone account. Digital Recording: Device which allows conversations between Calling and Called Parties to be recorded onto a digital tape. End User: The person, firm, corporation, or other entity which initiates a call on the Company’s network, subject to the terms and conditions of the Company’s tariff regulations. Inmate: A person incarcerated in a jail, prison, or other institution. Inmate Phone: A telephone solely accessible by Inmates. International Calling: A telephone call placed by the Calling Party that has a destination or terminating number outside the United States of America. ITI: Inmate Telephone Inc., the Company. LATA: Local Area of Transport and Access. LEC: Local Exchange Company. Person-to-Person Call: A telephone call during which the Calling Party asks to speak to a specific Called Party at the number dialed. Phone Controller: Self-contained telephone unit that can discern and act upon pre-programmed and keystroke-initiated instructions via solid state PCB boards and associated hardware. PIN/TID Numbers: A sequence of numbers that must be entered by an inmate in order to gain access to the inmate phone system. Subscriber: A detention or correctional facility who contracts for service provided by ITI. Surcharge: As used in this Tariff, a charge levied by ITI to provide the service of handling a call, including the provision of collect call acceptance, validation, and billing of the call charges. Voice Mail: A feature that allows non-Inmates located outside an institution or prison to leave a message for an Inmate. James C. Faith, President 4200 Industrial Park Drive Altoona, Pennsylvania 16602 814.944.0405 (v) 814.949.3307 (f) Issue Date: 4-22-2002 Effective: 5-28-2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 28, 2002 Boise, Idaho Inmate Telephone Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Idaho PUC No. 1 Original Sheet 8 2. RULES AND REGULATIONS 2.1. Undertaking of Inmate Telephone Inc. ITI provides specialized telecommunications service to inmates of Prisons, Jails, Correctional Facilities, Institutions, Detention Centers, and Penal Facilities within the State of Idaho abiding by the terms of the Tariff. ITI installs, operates, and maintains the communications services provided hereunder in accordance with the terms and conditions set forth under this tariff. ITI may act as the Subscriber’s agent for ordering access connection facilities provided by other carriers or entities as required in Idaho PUCrules and orders, when authorized by the Subscriber, to allow connection to the Subscriber’s location to the ITI. The Subscriber shall be responsible for all charges due for such service agreement. The Company’s services and facilities are provided on a monthly basis unless otherwise provided, and are available twenty-four hours per day, seven days per week. Services provided use a store-and-forward technology and are limited to automated collect calling. ITI provides Call Screening and Call Blocking to eliminate threatening and harassing telephone calls , and to minimize fraud. ITI brands all calls with the name of the institution from which the call originates. James C. Faith, President 4200 Industrial Park Drive Altoona, Pennsylvania 16602 814.944.0405 (v) 814.949.3307 (f) Issue Date: 4-22-2002 Effective: 5-28-2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 28, 2002 Boise, Idaho Inmate Telephone Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Idaho PUC No. 1 Original Sheet 9 SECTION 2 – RULES AND REGULATIONS, CON’T. 2.2. Limitations 2.2.1. Service is offered subject to the availability of the necessary facilities and equipment, and is subject to the provisions of this tariff. 2.2.2. ITI reserves the right to discontinue or limit service when necessitated by conditions beyond its control, or when the Customer is using service in violation of provisions of this tariff, or in violation of the law. 2.2.3. The Company does not undertake to transmit messages, but offers the use of its facilities when available, and will not be liable for errors in transmission or for failure to establish connection. James C. Faith, President 4200 Industrial Park Drive Altoona, Pennsylvania 16602 814.944.0405 (v) 814.949.3307 (f) Issue Date: 4-22-2002 Effective: 5-28-2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 28, 2002 Boise, Idaho Inmate Telephone Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Idaho PUC No. 1 Original Sheet 10 SECTION 2 – RULES AND REGULATIONS, CON’T. 2.3. Assignment or Transfer All facilities or services provided under this tariff are directly or indirectly controlled by ITI and neither the Subscriber nor End User may transfer or assign the use of service or facilities without the express written consent of ITI. Such transfer or assignment shall only apply where there is no interruption of the use or location of the service or facilities. Prior written permission from ITI is required before any assignment or transfer. All regulations and conditions contained in this tariff shall apply to all such permitted assignees or transferees, as well as all service conditions. 2.4. Use Services provided under this tariff to Subscribers and End Users may be used for any lawful purpose for which the service is technically suited. 2.5. Liabilities of the Company 2.5.1. ITI’s liability for damages arising out of mistakes, interruptions, omissions, delays, errors, or defects in transmission that occur in the course of furnishing service or facilities, in no event shall exceed an amount equivalent to the proportionate charge to the End User for the period during which the faults in transmission occur. No credit shall be allowed for an interruption of continuous duration of less than two (2) hours. James C. Faith, President 4200 Industrial Park Drive Altoona, Pennsylvania 16602 814.944.0405 (v) 814.949.3307 (f) Issue Date: 4-22-2002 Effective: 5-28-2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 28, 2002 Boise, Idaho Inmate Telephone Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Idaho PUC No. 1 Original Sheet 11 SECTION 2 – RULES AND REGULATIONS, CON’T. 2.5 Liabilities of the Company, con’t. 2.5.2. ITI shall not be liable for claim or loss, expense or damage (including indirect, special or consequential damage), for any interruption, delay, error, omission, or defect in any service, facility or transmission provided under this tariff, if caused by any person or entity other than ITI, by any malfunction of any service or facility provided by any other carrier, by an act of God, fire, war, civil disturbance, or act of government, or by any other cause beyond ITI’s direct control. 2.5.3. ITI shall not be liable for, and shall be fully indemnified and held harmless by Subscriber, Customer, and End User or Billed Party against any claim or loss, expense, or damage (including indirect, special or consequential damage) for defamation, libel, slander, invasion, infringement of copyright or patent, unauthorized use of any trademark, trade name or service mark, unfair competition, interference with or misappropriation or violation of any contract, proprietary or creative right, or any other injury to any person, property or entity arising out of the material, data, information, or other content revealed to, transmitted, or used by ITI under this tariff; or for any act or omission of the Subscriber, Customer, or End User or Billed Party; or for any personal injury or death of any person caused directly or indirectly by the installation, maintenance, location, condition, operation, failure, presence, use or removal of equipment or wiring provided by ITI, if not directly caused by negligence of ITI. 2.5.4. ITI shall not be liable for any defacement of or damages to the premises of a Subscriber resulting from the furnishing of service which is not directly caused by negligence of ITI. 2.5.5. The included tariff language does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court's responsibility to adjudicate negligence and consequential damage claims. It is also the court's responsibility to determine the validity of the exculpatory clause. James C. Faith, President 4200 Industrial Park Drive Altoona, Pennsylvania 16602 814.944.0405 (v) 814.949.3307 (f) Issue Date: 4-22-2002 Effective: 5-28-2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 28, 2002 Boise, Idaho Inmate Telephone Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Idaho PUC No. 1 Original Sheet 12 SECTION 2 – RULES AND REGULATIONS, CON’T. 2.6. Advance Payments For Customers whom ITI feels an advance payment is necessary, ITI reserves the right to collect an amount not to exceed one month’s estimated charges as an advance payment for service. This will be applied against the next month’s charges and a new advance payment may be collected for the next month. In the event the Customer’s charges exceed the advanced payment collected by ITI, ITI reserves the right to temporarily suspend that Customer’s account until an additional advanced payment is received. 2.7. Taxes All state and local taxes (i.e., gross receipts tax, sales tax, municipal utilities tax) are listed as separate line items and are not included in the quoted rates. James C. Faith, President 4200 Industrial Park Drive Altoona, Pennsylvania 16602 814.944.0405 (v) 814.949.3307 (f) Issue Date: 4-22-2002 Effective: 5-28-2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 28, 2002 Boise, Idaho Inmate Telephone Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Idaho PUC No. 1 Original Sheet 13 SECTION 2 – RULES AND REGULATIONS, CON’T. 2.8. Payment for Service All charges due by ITI or End User or Billed Party are payable to ITI or to ITI’s authorized billing agent (such as a local telephone exchange company). Any objections to billed charges must be reported to ITI or its billing agent within sixty days after receipt of the bill. Adjustments to the Customer’s bills shall be made to the extent that circumstances exist which reasonably indicate that such changes are appropriate. 2.8.1. Automatic Deduction ITI will deduct monies from an Inmate’s commissary account if the Inmate chooses to use the Debit option within the Inmate Telephone System. 2.9. Interconnection with Other Carriers Service furnished by ITI may be connected with the services and facilities of other carriers. Such service or facilities, if used, are provided under the terms, rates, and conditions of the other carrier. The Subscriber is responsible for all charges billed by other carriers for use in connection with ITI’s service. Any special interface equipment or facilities necessary to achieve compatibility between carriers is the responsibility of the Subscriber. 2.10. Refusal or Discontinuance by Company ITI may refuse or discontinue service under the following conditions 2.10.1. If a condition immediately dangerous or hazardous to life, physical safety, or property exists; 2.10.2. Upon order of any court, the Commission, or any other duly authorized public authority; or 2.10.3. If service was obtained fraudulently or without the authorization of the provider or is being used for, or suspected of being used for, fraudulent purposes. James C. Faith, President 4200 Industrial Park Drive Altoona, Pennsylvania 16602 814.944.0405 (v) 814.949.3307 (f) Issue Date: 4-22-2002 Effective: 5-28-2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 28, 2002 Boise, Idaho Inmate Telephone Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Idaho PUC No. 1 Original Sheet 14 SECTION 2 – RULES AND REGULATIONS, CON’T. 2.10 Refusal or Discontinuance by Company, Con’t. Service may be denied or discontinued with prior written notice for the following reasons: 2.10.4. Non-payment of any past due bill. The due date shown on the bill must be at least ten (10) days after the date of bill issuance or five (5) days after the date of mailing, whichever is later. Solely for the purposes of this section, a bill is past due if not paid within thirty days of the due date. 2.10.5. Violation or non-compliance with the Commission’s Rules and Regulations governing application for and supply of services by providers. 2.10.6. Obtaining service to subterfuge which includes, but is not restricted to, an application for service at a location in the name of another party by a Customer whose account is delinquent and who continues to reside at the premises. 2.10.7. Violation of any Company rule on file with and approved by the Commission that may adversely affect the safety of the Customer or other persons or the integrity of ITI’s service. 2.10.8. Failure to comply with municipal ordinances or other laws pertaining to telecommunications service which may adversely affect the safety of the Customer or other persons or the integrity of ITI’s service. 2.10.9. Failure of the Customer to permit ITI reasonable access to its facilities or equipment. James C. Faith, President 4200 Industrial Park Drive Altoona, Pennsylvania 16602 814.944.0405 (v) 814.949.3307 (f) Issue Date: 4-22-2002 Effective: 5-28-2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 28, 2002 Boise, Idaho Inmate Telephone Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Idaho PUC No. 1 Original Sheet 15 SECTION 2 – RULES AND REGULATIONS, CON’T. 2.11. Inspection, Testing, and Adjustment Upon reasonable notice, the facilities provided by the Carrier shall be made available to the Carrier for tests and adjustments as may be deemed necessary by the Carrier for maintenance. No interruption allowance will be granted for the time during which such tests and adjustments are made when the interruption is less than twenty-four consecutive hours. 2.12. Interruption of Service It shall be the obligation of the End User or Subscriber or Billed Party to notify Carrier immediately of any interruption in service for which a credit allowance is desired by End User or Subscriber or Billed Party. Before giving such notice, Subscriber shall ascertain that the trouble is not within its control, or is not in wiring or equipment, if any, furnished by Subscriber and connected to Carrier’s terminal. Interruptions caused by automatic dialing equipment are not deemed an interruption of service as defined herein since access to the long distance network may be obtained via local exchange company access methods. James C. Faith, President 4200 Industrial Park Drive Altoona, Pennsylvania 16602 814.944.0405 (v) 814.949.3307 (f) Issue Date: 4-22-2002 Effective: 5-28-2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 28, 2002 Boise, Idaho Inmate Telephone Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Idaho PUC No. 1 Original Sheet 16 SECTION 2 – RULES AND REGULATIONS, CON’T. 2.13. Provision of Non-Optional Operator Services 2.13.1. The Carrier shall disclose immediately upon request and without charge to the Customer* the rates or charges for the Customer’s intended call; the method by which such rates or charges will be collected; and the method by which complaints concerning rates, charges, or collection practices will be resolved. 2.13.2. The Carrier shall identify itself audibly and distinctly to the Customer at the beginning of each telephone call before the Customer incurs any charges. Customers may terminate the call at no charge before the call is connected. 2.13.3. Customers will not be charged for unanswered calls. 2.13.4. The Carrier will not bill for unanswered telephone calls in areas where equal access is available. 2.13.5. The Carrier will not knowingly bill for unanswered telephone calls where equal access is not available. *For the purposes of Section 2.13, “Customer” is defined as the person who will be billed for the telephone call. James C. Faith, President 4200 Industrial Park Drive Altoona, Pennsylvania 16602 814.944.0405 (v) 814.949.3307 (f) Issue Date: 4-22-2002 Effective: 5-28-2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 28, 2002 Boise, Idaho Inmate Telephone Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Idaho PUC No. 1 Original Sheet 17 3. DESCRIPTION OF SERVICE 3.1. Timing 3.1.1. Long distance usage charges are based on the actual usage of ITI’s network. No fixed monthly fees or installation charges apply. 3.1.2. Timing of each incoming call begins as specified below and ends when the connection is terminated. Calls are billed in full minute increments unless otherwise specified. Collect Calls – Timing begins when the called party accepts the responsibility for payment. All Other Calls – Timing begins when the called station is answered. 3.1.3. Unless otherwise specified in this tariff, the minimum call duration for billing purposed is one minute. 3.1.4. Unless otherwise specified in this tariff, usage is measured and rounded to the next higher full minute for billing purposes. James C. Faith, President 4200 Industrial Park Drive Altoona, Pennsylvania 16602 814.944.0405 (v) 814.949.3307 (f) Issue Date: 4-22-2002 Effective: 5-28-2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 28, 2002 Boise, Idaho Inmate Telephone Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Idaho PUC No. 1 Original Sheet 18 SECTION 3 – DESCRIPTION OF SERVICES, CON’T. 3.2. Calculation of Distance Usage charges for all mileage sensitive products are based on the airline distance between the serving wire center locations associated with the originating and terminating points of the call. The distance between the originating and terminating points is calculated by using the “V” and “H” coordinates of the serving wire centers as defined by BellCore (Bell Communications Research), in the following manner: Step 1 – Obtain the “V” and “H” coordinates for the serving wire center of the Customer’s switch and the destination point. Step 2 – Obtain the difference between the “V” coordinates of each of the serving wire centers. Obtain the difference between the “H” coordinates. Step 3 – Square the differences obtained in Step 2. Step 4 – Add the squares of the “V” difference and “H” difference obtained in Step 3. Step 5 – Divide the sum of the square obtained in Step 4 by ten (10). Round to the next higher whole number if any fraction results from the division. Step 6 – Obtain the square root of the whole number obtained in Step 5. Round to the next higher whole number if any fraction is obtained. This is the distance between the originating and terminating serving wire centers of the call. Formula: ___________________ / (V1-V2)2 + (H1-H2)2 \ / -------------------------- \/ 10 James C. Faith, President 4200 Industrial Park Drive Altoona, Pennsylvania 16602 814.944.0405 (v) 814.949.3307 (f) Issue Date: 4-22-2002 Effective: 5-28-2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 28, 2002 Boise, Idaho Inmate Telephone Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Idaho PUC No. 1 Original Sheet 19 SECTION 3 - DESCRIPTION OF SERVICE, CON’T 3.3. Description of Service ITI’s Inmate Phone System is offered to customers for calling within the State of Idaho. Customers access ITI’s network via local exchange company. Calls are routed over ITI’s transmission and switching facilities to any valid NPA-NXX in the State of Idaho. ITI’s Inmate Phone System is provided for use by inmates at confinement facilities. ITI’s system fully automates all activities required or placing and billing collect local and long distance calls from inmate phones. Optional features available to the Subscriber include blocking calls to specific numbers, allowing calls to certain numbers to be made free of charge, and limiting call duration. A Customer can expect a 99% dialing access rate and not less than 99% during peak use periods. Call completion will vary upon the Called Parties’ rate of acceptance. 3.3.1. Description of Rates Rates charged by ITI are competitive based on the rates of dominant and alternate carriers. Call screening and clocking is intentional in ITI’s system. Screening and blocking features maximize the degree of control an institution has over it’s inmate telecommunications and they minimize fraud. These features allow institutions to eliminate threatening and harassing telephone calls, and they also allow the institution to enforce telephone curfews without manual intervention. Oral branding is used to identify the Carrier to the caller and the Called Party. ITI provides the correctional institution’s management with all information needed to report service trouble and to make inquiries regarding service or rate request. James C. Faith, President 4200 Industrial Park Drive Altoona, Pennsylvania 16602 814.944.0405 (v) 814.949.3307 (f) Issue Date: 4-22-2002 Effective: 5-28-2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 28, 2002 Boise, Idaho Inmate Telephone Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Idaho PUC No. 1 Original Sheet 20 SECTION 3 – DESCRIPTION OF SERVICE, CON’T. 3.4. Description of Call Types Operator-Assisted Station – A service whereby caller places a station-to- station call that is billed via credit card, calling card, collect, or third party with the assistance of an operator (live or automated). 3.5. Service Availability Service is available from originating points throughout Idaho. James C. Faith, President 4200 Industrial Park Drive Altoona, Pennsylvania 16602 814.944.0405 (v) 814.949.3307 (f) Issue Date: 4-22-2002 Effective: 5-28-2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 28, 2002 Boise, Idaho Inmate Telephone Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Idaho PUC No. 1 Original Sheet 21 4. RATES AND CHARGES 4.1. General Each Customer is charged individually for each call placed through the Carrier. Charges are computed on an airline mileage basis as described in Section 3.2 of this Tariff. Rates vary by mileage band, time of day, and call duration. Customers are billed based on their use of ITI’s long distance service. 4.2. Additional Charges Per-call charges apply in addition to the per minute usage rates for intrastate long distance, when applicable. These charges apply in all rate periods. James C. Faith, President 4200 Industrial Park Drive Altoona, Pennsylvania 16602 814.944.0405 (v) 814.949.3307 (f) Issue Date: 4-22-2002 Effective: 5-28-2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 28, 2002 Boise, Idaho Inmate Telephone Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Idaho PUC No. 1 Original Sheet 22 SECTION 4 – RATES AND CHARGES, CON’T. 4.3. ITI Inmate Phone System 4.3.1. Local Calls Each Call: $0.05 for first minute, $0.02 per minute each additional minute. Operator Collect Charge (per call): $1.85 4.3.2. IntraLATA Long Distance 4.3.2.A. Per Minute Charges DAY MILEAGE BAND INITIAL MINUTE EACH ADD’L MINUTE 0-10 .210 .150 11-16 .250 .180 17-22 .250 .180 23-30 .340 .220 31-40 .340 .220 41-55 .340 .220 56-70 .410 .270 71-124 .410 .270 125-196 .450 .300 197-292 .450 .300 293+ .490 .330 EVENING MILEAGE BAND INITIAL MINUTE EACH ADD’L MINUTE 0-10 .210 .150 11-16 .250 .180 17-22 .250 .180 23-30 .340 .220 31-40 .340 .220 41-55 .340 .220 56-70 .410 .270 71-124 .410 .270 125-196 .450 .300 197-292 .450 .300 293+ .490 .330 James C. Faith, President 4200 Industrial Park Drive Altoona, Pennsylvania 16602 814.944.0405 (v) 814.949.3307 (f) Issue Date: 4-22-2002 Effective: 5-28-2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 28, 2002 Boise, Idaho Inmate Telephone Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Idaho PUC No. 1 Original Sheet 23 SECTION 4 – RATES AND CHARGES, CON’T. 4.3 ITI Inmate Phone System, Con’t. 4.3.2. IntraLATA Long Distance, Con’t. 4.3.2.A Per Minute Charges, Con’t. NIGHT/WEEKEND MILEAGE BAND INITIAL MINUTE EACH ADD’L MINUTE 0-10 .110 .090 11-16 .120 .100 17-22 .140 .110 23-30 .150 .120 31-40 .160 .130 41-55 .170 .140 56-70 .170 .150 71-124 .190 .160 125-196 .190 .160 197-292 .200 .170 293+ .200 .170 4.3.3.B. Additional Charges Operator Surcharge: $1.85 per call. 4.3.3. InterLATA Long Distance 4.3.3.A. Per Minute Charges DAY MILEAGE BAND INITIAL MINUTE EACH ADD’L MINUTE 0-10 .210 .150 11-22 .250 .180 23-55 .340 .220 56-124 .410 .270 125-292 .450 .300 293+ .490 .330 James C. Faith, President 4200 Industrial Park Drive Altoona, Pennsylvania 16602 814.944.0405 (v) 814.949.3307 (f) Issue Date: 4-22-2002 Effective: 5-28-2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 28, 2002 Boise, Idaho Inmate Telephone Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Idaho PUC No. 1 Original Sheet 24 4.3 ITI Inmate Phone System, Con’t. 4.3.3. InterLATA Long Distance, Con’t. 4.3.3.A. Per Minute Charges, Con’t. EVENING MILEAGE BAND INITIAL MINUTE EACH ADD’L MINUTE 0-10 .210 .150 11-22 .250 .180 23-55 .340 .220 56-124 .410 .270 125-292 .450 .300 293+ .490 .330 NIGHT/WEEKEND MILEAGE BAND INITIAL MINUTE EACH ADD’L MINUTE 0-10 .210 .150 11-22 .250 .180 23-55 .340 .220 56-124 .410 .270 125-292 .450 .300 293+ .490 .330 4.3.3.B. Additional Charges Operator Station Collect: $3.00 per call. James C. Faith, President 4200 Industrial Park Drive Altoona, Pennsylvania 16602 814.944.0405 (v) 814.949.3307 (f) Issue Date: 4-22-2002 Effective: 5-28-2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 28, 2002 Boise, Idaho Inmate Telephone Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Idaho PUC No. 1 Original Sheet 25 SECTION 4 - RATES AND REGULATIONS, CON’T. 4.4. Time of Day Periods The appropriate rates apply for day, evening, and night call based upon the following chart: MON TUES WED THUR FRI SAT SUN 8:00 am to 7:00 pm* DAYTIME RATE PERIOD 7:00 pm to 11:00 pm* EVENING RATE PERIOD 11:00 pm to 8:00 am* NIGHT RATE RERIOD *up to, but not including Calls are billed based upon the rate in effect for the actual time period(s) during which the call occurs. Calls that cross rate period boundaries are billed in rates in effect for each portion of the call. James C. Faith, President 4200 Industrial Park Drive Altoona, Pennsylvania 16602 814.944.0405 (v) 814.949.3307 (f) Issue Date: 4-22-2002 Effective: 5-28-2002 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 28, 2002 Boise, Idaho