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Home My WebLink About20091125Illustrative Tariff.pdf':-iAJ -1-8''1 -ö( EXHIBIT 5 - ILLUSTRATIV TARF 14 CE nmq NOV 25 AM to: 39...v ,~ MITL NETSOLUTIONS, INC. Local Exchange Servces TARIFF P.S.c. No. 2- Telephone Orginal Page 1 RULES, REGULATIONS, AND SCHEDULE OF RATES AND CHARGES APPLICABLE TO END USERS LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES FURNISHED BY MITEL NETSOLUTIONS, INC. 7300 W. Boston Street Chandler, Arzona 85226-3229 (800) 821-1661lCustomer Service Allson Dunmire, Customer Servce Manager WITHIN THE STATE OF IDAHO Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MIEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 2 TABLE OF CONTENTS Description TABLE OF CONTENTS ............................................................................Error! Bookmark not defined. CHECK SHEET ..........................................................................................Error! Bookmark not defined. EXPLANATION OF SYMBOLS ...............................................................Error! Bookmark not defined. APPLICATION OF TARF ......................................................................Error! Bookmark not defined. SECTION 1.0 - DEFINIONS ..................................................................Error! Bookmark not defined. SECTION 2.0 - RULES AN REGULATIONS ........................................Error! Bookmark not defined. SECTION 3.0 - SERVICE ARAS............................................................Error! Bookmark not defined. RATE CLASSES ..............................................................Error! Bookmark not defined. I .........................................................................................Error! Bookmark not defined. IA......................................................................................Error! Bookmark not dermed. 2.........................................................................................Error! Bookmark not defined. RATE CLASSES ..............................................................Error! Bookmark not defined. I .........................................................................................Error! Bookmark not defined. 2.........................................................................................Error! Bookmark not defined. RATE CLASSES ..............................................................Error! Bookmark not defined. A - I ...................................................................................Error! Bookmark not defined. J .........................................................................................Error! Bookmark not defined. K........................................................................................Error! Bookmark not defined. L ........................................................................................Error! Bookmark not defined. M .......................................................................................Error! Bookmark not defined. N ........................................................................................Error! Bookmark not defined. o ........................................................................................Error! Bookmark not defined. P .........................................................................................Error! Bookmark not defined. Q ........................................................................................Error! Bookmark not defined. R ........................................................................................Error! Bookmark not defined. SECTION 4.0 - SERVICE CHAGES AN SURCHAGES .................Error! Bookmark not defined. SECTION 5.0 - NETWORK SERVICES DESCRITIONS .....................Error! Bookmark not defined. SECTION 6.0 - RESERVED FOR FUT USE....................................Error! Bookmark not defined. SECTION 7.0 - LOCAL RESALE SERVICES PRICE LIST ...................Error! Bookmark not defined. SECTION 8.0 - DIRCTORY ASSISTANCE AN LISTING SERVICESError! Bookmark not defined. SECTION 9.0 - ADVANCED SERVICES.................................................Error! Bookmark not defined. SECTION 10.0 - RESERVED FOR FUTU USE...................................Error! Bookmark not defined. SECTION I 1.0 - MISCELLANOUS SERVICES ....................................Error! Bookmark not defined. SECTION 12.0 - EXCHAGE ARAS ....................................................Error! Bookmark not defined. SECTION 13.0 - PROMOTIONAL OFFERIGS / CONTRACT & ICB Error! Bookmark not defined. Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 3 CHECK SHEET The Title Page and pages lited below are inclusive and effective as of the date shown. Origil and revisd pages as named below conta al changes from the origil tarif that are in effec on the date shown on each page. Page Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Revision Origial Origial Origial Origial OrigialOrigil Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Page Number 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 Revision Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Page Number 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 Reviion Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Origial Issued: November 25, 2009 Issued by:Jon Brinton, President Mitel NetSlutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 Effecve: MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 4 EXPLANATION OF SYMBOLS The followig sybols shal be used in th ta for the purpose indicated below: (q To sign changed reguation. (D) To sign dicontiued rate and regulation. (I To sign increased rate. (M) To sign a move in the location of text. (N) To sign new rate or regution. (R) To sign reduced rate. (S) To sign reissued matter. (T To sign a change in text but no change in rate or regulation. Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 5 APPLICATION OF TARFF Th taif sets fort the service offerigs, rates, term and conditions applicable to the local exchange telecommuncations services provided by Mitel NetSlutions, Inc. , to cutomers with the state of Idaho. Issued: November 25, 2009 Issued by:Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 Effective: MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 6 SECTION 1.0 - DEFINmONS For the purpose of th taif, the followig defitions wi apply: Access Line - An arrangement which connects the Customer's location to a caret s switchig center or point of presence. Account Codes - Optional, Customer-defied digits that alow the Customer to identi the individual user, department or client associated with a cal. Account Codes appear on the Customer bil. Advance Payment - Part or al of a payment requied before the sta of servce. Authorized User - A person, fi, corporation, or any other entity authoried by the Customer to communcate utiing the Company's servce. Business - A class of service provided to individuals engaged in business, fims, parerships, corporations, agencies, shops, works, tenants of offce buidigs, and individual practicing a profession or operatig a business who have no offces other than their residences and where the us of the servce is priarily or substatialy of a business, professional or occupational natue. Commssion - Idaho Public Utities Commsion. Company or Carer - Mitel NetSolutions, Inc. , uness otherwe clearly indicated by the context. Customer - The person, fi, corporation or other entity which orders, cancels, amends or uss servce and is responsible for payment of charges and complice with the Company's ta. Deposit - Refers to a cash or equivalent of cash security held as a guarante for payment of the charges. Issued: November 25, 2009 Issued by: Efective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MIEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 7 SECTION 1.0 - DEFINITIONS (CONTINUED) DID Tru - A form of local switced access that provides the abilty for an outside par to cal an internl extension directly without the intervention of the Company operator. Dial Pulse (or "DP") - The pulse tye employed by rota dial station sets. Dual Tone Multi-Frequency (or "DTMF") - The pule ty employed by tone dial station sets. End User - Any person, fim, corporation, parership or other entity which uses the services of the Company under the proviions and regulations of th tarif. The End User is responsible for payment uness the charges for the services utid are accepted and paid for by another Customer. End Ofice - With respect to each NP A-NX code prefi assigned to the Company, the location of the Company's "end offce" for puroses of th tarif shal be the point of interconnecon associated with that NP A-NX code in the Local Exchange Routig Guide ("LERG"), issued by Bellcore. Hearng Impaied - Those persons with communcation impaients, includig those hearing impaied, deaf, deaf/blid, and speeh impaired persons who have an impaient that prevents them from communcatig over the telephone without the aid of a telecommuncations device for the deaf. Huntig - Routes a cal to an idle station lie in a prearranged group when the caled station lie is busy. In-Only - A servce attbute that restricts outward dia access and routes incomig cal to a designated anwer point. IXC or Interexchange Carer - A long ditace telecommuncations servces provider. Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 8 SECTION 1.0 - DEFINITIONS (CONTINUED) LATA - A Local Access and Tranport Area establihed pursuant to the Modifcation of Finl Judgement entered by the United States District Court for the Distrct of Columbia in Civi Acton No. 82-0192; or any other geographic area designated as a LATA in the National Exchange Carer Association, Inc. Tar F.C.C. NO.4. LEC - Local Exchange Company Minimum Point of Presence ("MPOP") - The main telephone closet in the Customer's buidig. Monthly Recurng Charges - The monthy charges to the Customer for services, facilties and equipment, which contiue for the agreed upon duration of the service. Multi-Frequency or ("MF") - An inter-machie pule tye usd for signg between telephone switches, or between telephone switches and PBX/key systems. Non-Recurng Charge ("NRC") - The intial charge, usualy assessed on a one-tie basis, to intite and establih service. Other Telephone Company - An Exchange Telephone Company, other than the Company. PBX - Private Branch Exchange Premises - A buidig or buidings on contiguous propert. Recurng Charges - The monthy charges to the Customer for services, facities and equipment which contiue for the agreed upon duration of the service. Residence or Residential - A class of service fuhed to a Customer at a place of dwellg where the actual or obvious use is for domestic purposes. Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Ariona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C. No. 2- Telephone Original Page 9 SECTION 1.0 - DEFINITIONS (CONTINUED) Servce Commencement Date - The fist day followig the date on which the Company noties the Customer that the requested service is avaible for use, uness extended by the Customer's refual to accept service which does not conform to stadards set forth in the Servce Order and th ta, in which case the Servce Commencement Date is the date of the Customer's acceptace. The Company and Customer may mutually agree on a substitute Service Commencement Date. Servce Order - The writtn request for services executed by the Customer and the Company in the format devied by the Company. The signg of an Order by the Customer and acceptace by the Company intite the respecve obligations of the parties as set forth therein and pursuant to th ta, but the duration of the servce is calculated from the Service Commencement Date. Telecommuncations Company or Provider - Used thoughout th tarif to mean Mitel NetSlutions, Inc. uness clearly indicated otherwe by the text. TBD - To Be Determed. Two Way - A service attibute that includes outward dial capabilties for outbound call and can also be used to carry inbound cal to a central point for further processing. Usage Based Charges - Charges for miutes or messages traversing over local exchange facities. User or End User - A Customer, Joint User, or any other person authorized by a Customer to use servce provider under th ta. Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Origial Page 10 SECTION 2.0 - RULES AND REGULATIONS 2.1 Undertakg of the Company 2.1.1 Scope The Company undertkes to fuh communcations service pursuant to the terms of th ta in connection with one-way and/or two-way inormation tranmision origitig from points with the State of Idaho, and termtig with a local callg area as defied herein. The Company is responsible under th ta only for the services and facilties provided hereunder, and it assumes no responsibilty for any service provided by any other entity that purchases access to the Company network in order to origite or termate its own servces, or to communcate with its own Customers. 2.1.2 Shortage of Equipment or Facilties (A) The Company reserves the right to lit or to allocate the use of exitig facilties, or of additional facilties offered by the Company, when necessar beause of lack of facilties, or due to some other cause beyond the Company's control. (B) The furnhig of service under th ta is subject to the avaibilty on a contiuing basis of all the necessar facilties and is lited to the capacity of the Company's facilties as well as facilties the Company may obta from other cariers to fuh servce from tie to tie as requied at the sole dicretion of the Company. Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 11 SECTION 2.0 - RULES AND REGULATIONS (CONT'D) 2.1 Undertakg of the Company, (Contd.) 2.1.3 Terms and Conditions (A) Service is provided on the basis of a mium period of at least one month, 24 hours per day. For the purose of computig charges in th taif, a month is considered to have th (30) days. (B) Customers may be required to enter into writtn servce orders which shall conta or reference a specifc desption of the service ordered, the rates to be charged, the duration of the services, and the term and conditions in th tarif. Customers wi alo be required to execte any other docuents as may be reasonably requested by the Company. (C) Except as otherwe stated in the tarif, at the expiration of the intil term speifed in each Service Order, or in any extension thereof, servce shal contiue on a month to month basis at the then curent rates uness termiated by either party upon proper notice. Any termation shal not relieve the Customer of its obligation to pay any charges incurred under the service order and th ta prior to termiation. The rights and obligations which by their natue extend beyond the termtion of the term of the servce order shall surve such termtion. (D) Servce may be termiated upon wrttn notice to the Customer if: (1) the Customer is using the service in violation of th ta; or (2) the Customer is using the service in violation of the law. (E) Th ta shal be interpreted and governed by the laws of the State of Idaho without regard for its choice of laws proviion. Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 12 SECTION 2.0 - RULES AND REGULATIONS (CONT'D) 21 Undertakng of the Company, (Contd.) 2.1.3 Terms and Conditions, (contd.) (F) Any Oter Telephone Company may not interfere with the right of any person or entity to obta service directly from the Company. No person or entity shal be required to make any payment, incu any penalty, monetary or otherwe, or purchase any servces in order to have the right to obtain service directly from the Company. (G) Reserved for future use. (H) The Company hereby resrves its rights to establih servce packages speifc to a particuar Customer. Thes contracts mayor may not be associated with volume and/ or term discounts. Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSlutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226~3229 MIEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 13 SECTION 2.0 - RULES AND REGULATIONS (CONT'D) 2.1 Undertakng of the Company, (Contd.) 2.1.4 Limitations on Liabilty (A) The liabilty of the Company for damages arising out of the furnihing of its Service, including but not lited to mistakes, omisions, interruption, delay, or errors, or other defects, representations, or use of these services or damages arising out of the failure to furnih the service, whether caused by acts or omision, shall be lited to the extension of allowances for interruption as set forth in 2.7. The extension of such allowances for interruption shall be the sole remedy of the Customer and the sole liabilty of the Company. The Company wil not be liable for any direct, indirect, incidental, special, consequential, lost profits, exemplary or puntive damages to Customer as a result of any Company service, equipment or facilties, or the acts or omissions or negligence of the Company's employees or agents. (B) The Company's libilty for will miconduct, if establihed as a result of judicial or admitrative proceedings, is not lited by this tarif. The Company's liabilty, if any, with regard to delayed intallation of Company facilties or commencement of service, shal not exceed $1,000. With respect to any other claim or suit, by a Customer or by any others, for damage associated with the ordering (including the reservation of any specifc number for use with a service), intallation (including delays thereof), provision, termation, maintenance, repai, interruption of restoration of any service or facilties offered under th tarif, and subject to the provisions of Setion 2.7, the Company's liabilty, if any, shall be lited as provided herein. (C) The Company shall not be liable for any delay or failure of performance or equipment due to causes beyond its control, including but not lited to: acts ofGod, fie, flood, explosion or other catastrophes; and law, order, regulation, direction, action or request of the United States governent or of any other governent, including state and local governents having or claiming jurisdiction over the Company, or of any department, agency, commision, bureau, corporation or other intrmentality of anyone or more of these federal, state, or local governents, or of any mitary authority; preemption of existig service in compliance with national emergencies; inurrections; riots; wars; unavailabilty of rights-of-way or materials, or strikes, lockouts, work stoppages, or other labor difculties. Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARFF P.S.C No. 2- Telephone Orginal Page 14 SECTION 2.0 - RULES AND REGULATIONS (CONT'D) 2.1 Undertakng of the Company, (Contd.) 2.1.4 Limitations on Liabilty (Contd.) (D) The Company shal not be liable for (a) any act or omission of any entity furnihing the Company or the Company's Customers facilties or equipment used for or with the services the Company offers; or (b) for the acts or omisions of common carriers or warehousemen. Except in 31.41.01 Rule 501, 502, and 503 of the IDAP A. (E) The Company shall not be liable for any damages or losses due to the fault of negligence of the Customer or due to the faiure or malnction of Customer- provided equipment or facilties. (F) The Customer shall indemn and hold the Company harmless from any and all loss, claim, demands, suits, or other action, or any liabilty whatsoever, whether suffered, made, intituted, or asserted by any other party or person(s), and for any loss, damage, or destruction of any property whether owned by the Customer or others, caused or claed to have been caused directly or indirectly by the intallation, operation; failure to operate, maintenance, removal, condition, location, or use of intallation provided by the Company. The Company reserves the right to require each Customer to sign an agreement acknowledgig acceptace of the provisions of this section as a condition precedent to such intallations. (G) The Company shall not be liable for any defacement of or damage to Customer premies resultig from the furnhing of services or equipment on such premises or the intallation or removal thereof, uness such defacement or damage is caused by gross negligence or will miconduct of the Company's agents or employees. No agents or employees of other participatig carriers shall be deemed to be agents or employees of the Company. (H) Notwithtading the Customer's obligations, the Company shal be indemned, defended, and held harmless by the Customer or by others authorized by it to use the service againt any clai, loss of damage arising from Customer's use of services furnhed under this tarif, including: claim for libel, slander, invasion of privacy or iningement of copyright arising from the material, data, inormation, or other content transmitted via the Company's service; and patent iningement claim ariing from combing or connectig the service offered by the Company with apparatus and systems of the Customer or others. All other claim arising out of any act or omission of the Customer or others, in connection with any service provided by the Company pursuant to this tarif. Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 15 SECTION 2.0 - RULES AND REGULATIONS (CONT'D) 2.1 Undertaking of the Company, (Contd.) 2.1.4 Limitations on Liabilty (Cont'd.) (I) The entie liabilty of the Company for any claim, loss, damage or expense from any cause whatsoever shall in no event exceed sum actualy paid to the Company by Customer for the specifc services giving rie to the clai, and no such action or preceding agait the Company shall be commenced more than one year after the service is rendered. (J The Company makes no warranties or representations, express or implied, including warranties of merchantabilty or fitness for a particular use, except those expressly set forth herein. (K) The Company shall not be liable for any act or omission of any other company or companies furnhig a portion of the service, or for damages associated with service, chanels, or equipment which it does not furnh, or for damages which result from the operation of Customer-provided systems, equipment, facilties or services which are interconnected with Company services. Except in 31.41.01 Rule 501, 502, and 503 of the IDAP A. (L) The Company does not guarantee nor make any warranty with respect to service intallations at locations at which there is present an atmosphere that is explosive, prone to fire, dangerous or otherwie unuitable for such intallations. The Customer shall indemn and hold the Company harmless from any and all loss, claim, demands, suits or other action, or any liabilty whatsoever, whether suffered, made, intituted or asserted by the Customer or by any other party, for any personal injury to, or death of, any person or persons, or for any loss, damage or destrction of any property, whether owned by the Customer or others, caused or claimed to have been caused, directly or indirectly, by the intallation, operation, failure to operate, maintenance, removal, presence, condition, locations or use of service furnihed by the Company at such locations. Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSlutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MIL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 16 SECTION 2.0 - RULES AND REGULATIONS (CONT'D) 2.1 Undertakng of the Company, (Contd.) 2.1.4 Limitations on Liabilty (Contd.) (M) With respect to Emergency Number 911 Service: (a) This service is offered solely as an aid in handing assistace call in connection with fire, police and other emergencies. The Company is not responsible for any losses, claim, demands, suits or any liabilty whatsoever, whether sufered, made, intituted or asserted by the Customer or by any other party or person for any personal injury to or death of any person or persons, and for any loss, damage or destrction of any property, whether owned by the Customer or others, caused or claied to have been caused by: (1) mitaes, omisions, interruptions, delays, errors or other defects in the provision of this service, or (2) intallation, operation, faiure to operate, maintenance, removal, presence, condition, location or use of any equipment and facilties furnihig th service. (b) The Company is not responsible for any iningement or invasion of the right of privacy of any person or persons, caused or claimed to have been caused, directly or indirectly, by the intallation, operation, failure to operate, maintenance, removal, presence, condition, occasion or use of emergency 911 service features and the equipment associated therewith, or by any services furnhed by the Company including, but not lited to, the identiication of the telephone number, address or name associated with the telephone used by the part or parties accessing emergency 911 service, and which arie out of the negligence or other wrongfl act of the Company, the Customer, its users, agencies or muncipalities, or the employees or agents of anyone of them. (N) The Company's liabilty ariing from errors or omisions in Directory Listigs, other than charged litig, shall be lited to the amount of actual impairment of the Customer's service and in no event shall exceed one-half the amount of the fixed monthly charges applicable to exchange service afected during the period covered by the diectory in which the error or omision occurs. In cases of charged Directory Listigs, the liabilty of the Company shall be lited to an amount not exceeding the amount of charges for the charged litigs involved during the period covered by the directory in which the error or omision occurs. Issued: November 25,2009 Issued by: Effective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 17 SECTION 2.0 - RULES AND REGULATIONS (CONT'D) 2.1 Undertakng of the Company, (Cont'd) 2.1.4 Limitations on Liabilty (Contd.) (0) When a Customer with a non-publihed telephone number, as defined herein, places a call to the Emergency 911 Service, the Company wil release the name and address of the callg party, where such inormation can be determined, to the appropriate local governmental authority responsible for the Emergency 911 Service, upon request of such governental authority. By subscribing to service under this tarif Customer acknowledges and agrees with the release of inormation as described above. (P) The included tarif language does not constitute a determiation by the Commission that a litation of liabilty imposed by the Company should be upheld in a court of law. Acceptace for fig by the Commission recognes that it is a court s responsibilty to adjudicate negligence and consequential damage claim. It is also the court s responsibilty to determine the valdity of the exculpatory clause. 2.1.5 Notiication of Servce-Mfeetng Activities The Company wi provide the Customer reasonable notication of service-afectig activities that may occu in normal operation of its business. Such actvities may include, but are not lited to, equipment or facilties additions, removal or rearrangements and routie preventative maintenance. Generaly, such activities are not specifc to an individual Customer but afec many Customers' services. No specifc advance notication period is applicable to all service actvities. The Company wi work cooperatively with the Customer to determe the reasonable notication requirements. With some emergency or unplaed servce-afecg conditions, such as an outage resultig from cable damage, notication to the Customer may not be possible. Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Origial Page 18 SECTION 2.0 - RULES AND REGULATIONS (CONT'D) 2.1 Undertaking of the Company, (Contd.) 2.1.6 Provision of Equipment and Facilities (A) The Company shall use reasonable effort to maitain only the facilties and equipment that it fuhes to the Customer. The Customer may not nor may the Customer permit others to rearrange, diconnect, remove, attmpt to repair, or otherwise interfere with any of the facilties or equipment intaed by the Company, except upon the wrttn consent of the Company. (B) The Company may substitute, change or rearange any equipment or facilty at any tie and from tie to tie, but shal not thereby alter the tehncal parametrs of the service provided by the Customer. (C) Equipment the Company provides or inta at the Customer Premies for us in connection with the services the Company offers shal not be used for any purpose other than that for which the equipment is provided. (D) Except as otherwe indicated, Customer provided station equipment at the Customer's premies for use in connection with the service shal be so constrcted, maintained and operated as to work satifactoriy with the facilties of the Company. (E) The Company shall not be responsible for the intaation, operation, or maintenace of any Customer provided communcations equipment. Where such equipment is connected to the facities fuhed puruant to th ta, the responsibilty of the Company shal be lited to the fuhig of facilties offered under th ta and to the maitenance and operation of such facities. Subject to th responsibilty, the Company shal not be responsible for: (1) the though tranmision of signal by Customer provided equipment or for the qualty of, or defects in, such tranmision; or (2) the reception of signals by Customer-provided equipment; or (3) network control signalg where such signg is performed by Customer- provided network control signalig equipment. Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 19 SECTION 2.0 - RULES AND REGULATIONS (CONT'D) 2.1 Undertaking of the Company, (Contd.) 2.1.7 Non-Routie Instalation At the Customer's request, intation and/ or maitenance may be performed outside the Company's reguar business hours or in hazardous locations. In such cass, charges based on cost of the actual labor, material, or other costs incued by or charged to the Company wi apply. If intation is stated durg regur business hours but, at the Customer's request, extends beyond reguar business hours into tie periods includig, but not lited to, weekends, holidays, and/ or night hours, additional charges may apply. 2.1.8 Special Constrcton Subject to the agreement of the Company and to all of the reguations contaed in th tarif, special constrction or facilties may be undertken on a reasonable efforts basis at the request of the Customer. Speia constrction is constrction underten: (A) where facilties are not presently avaible, and there is no other requirement for the facilties so constrcted; (B) of a tye other than that which the Company would normally uti in thefuhig of its servces; (C) over a route other than that which the Company would normaly uti in thefuhig of its servces; (D) in a quantity greater than that which the company would normally constrct; (E) on an expedited basis; (F) on a temporar basis unti permanent facilties are avaiable; (G) involving abnormal costs; or (H) in advance of its normal constrction. Issued: November 25, 2009 Issued by: Efective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 20 SECTION 2.0 - RULES AND REGULATIONS (CONT'D) 2.1 Undertaking of the Company, (Contd.) 2.1.9 Owership of Facilties Title to al facilties provided in accordance with th ta remai in the Company, its parers, agents, contractors or suppliers. 2.2 Prohibited Uses 2.2.1 The servces the Company offers shal not be usd for any unwfl purpose or for any use as to which the Customer has not obtained al requied governental approvals, authoriations, licenses, consents and permits. 2.2.2 The Company may requie applicants for service who intend to use the Company's offerings for resale and/or for shared use to fie a lettr with the Company confmig that their use of the Company's offerigs complies with relevant laws and the Idaho Commsion's regutions, policies, orders, and decisions. 2.2.3 The Company may block any signal being tranmittd over its Network by Customers which cause interference to the Company or other users. Customer shal be relieved of all obligations to make payments for charges relatig to any blocked Service and shall indemn the Company for any claim, judgment or liabilty resultig from such blockage. 2.2.4 A Customer, joint user, or authorid usr may not assign, or tranfer in any maner, the servce or any rights assocated with the service without the written const of the Company. The Company wi permit a Customer to tranfer its exitig servce to another entity if the existig Customer has paid al charges owed to the Company for reguated communcations services. Such a tranfer wi be treated as a disonnection of exitig servce and intallation of new service, and non-recrig intaation charges as stated in th tarif wi apply. Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITL NETSOLUTIONS, INC Local Exchange Servces TARFF P.S.c. No. 2- Telephone Orginal Page 21 SECTION 2.0 - RULES AND REGULATIONS (CONT'D) 2.3 Obligations of the Customer 2.3.1 General The Customer shal be responsible for: (A) the payment of al applicable charges pursuant to th ta; (B) damage to or loss of the Company's facilties or equipment caused by the act or omisions of the Customer; or the noncompliance by the Customer, with these reguations; or by fie or theft or other casualty on the Customer Premies, uness caused by the negligence or wi miconduct of the employees or agents of the Company; (C) providig at no charge, as specifed from tie to tie by the Company, any needed equipment, space and power to operate Company facilties and equipment intaed on the premies of the Customer, and the level of heatig and ai conditionig necessary to maita the proper operatig environment on such premies; (D) obtag, maitag, and otherwe having full responsibilty for al rightsof- way and conduit necessar for intaation of fiber optic cable and associated equipment usd to provide Communcations Servces to the Customer from the cable buildig entrance or property lie to the location of the equipment space described in Section 2.3.1(C). Any and al costs associated with the obtaing and maita the rights-of-way described herein, including the costs of altering the strctue to permt intallation of the Company provided facilties, shall be borne entiely by, or may be charged by the Company, to the Customer. The Company may require the Customer to demonstrate its complice with th secon prior to acceptig an order for service. Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 22 SECTON 2.0 - RULES AND REGULATIONS (CONT'D) 2.3 Obligations of the Customer 23.1 General (contd.) (E) providing a safe place to work and complyig with all laws and reguations regardig the workig conditions on the premies at which Company employees and agents shal be intallg or maintag the Company's facilties and equipment. The Customer may be required to intall and maita Company facilties and equipment with a hazardous area if, in the Company's opinon, injur or damage to the Company employee or propert might result from intaation or maitenance by the Company. The Customer shal be responsible for identig, monitoring, removig and diposing of any hazdous materi (e.g., frable asbetos) prior to any constrcton or intalltion work; (F) complying with all laws and reguations applicable to, and obtag all consents, approvals, licenses and permits as may be requied with respect to, the location of Company facilties and equipment in an Customer premies or the rightsof-way for which Customer is responsible under Setion 2.3.1(D); and grantig or obtaing permsion for Company agents or employees to enter the premies of the Customer at any tie for the purose of intag, inpectig, maitaing, repaiing, or upon termtion of service as stated herein, removig the facilties or equipment of the Company; (G) not creatig or allowig to be placed any liens or other encumbrances on the Company's equipment or facilties; and (H) makg Company facilties and equipment avaiable periodicaly for maitenace purose at a tie agreeable to both the Company and the Customer. Noalowance wi be made for the period durg which service is interrpte for such purposes. Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Ariona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C. No. 2- Telephone Origial Page 23 SECTION 2.0 - RULES AND REGULATIONS (CONT'D) 2.3 Obligations of the Customer (Contd.) 2.3.2 Liabilty of the Customer (A) The Customer wi be liable for damages to the facilties of the Company and for all incidental and consequential damages caused by the negligent or intentional acts or omisions of the Customer, its offcers, employees, agents, invites, or contractors where such acts or omisions are not the diect result of the Company's negligence or intentional miconduct. (B) To the extent caused by any negligent or intentional act of the Customer as descrbed in (A), preceding, the Customer shal indemn, defend and hold harmess the Company from and agait al claim, actions, damages, liabilties, costs and expenses, includig reasonable attorneys' fees, for (1) any loss, destrction or damage to property of any thd party, and (2) any libilty incued by the Company to any thd party pursuant to th or any other ta of the Company, or otherwe, for any interrption of, interference to, or other defect in any service provided by the Company to such thd par. (C) The Customer shall not assert any clai agait any other Customer or usr of the Company's servces for damages resultig in whole or in party from or aring in connection with the fuhig of service under th taif including but not lited to mitaes, omisions, interrptions, delays, errors or other defects or mirepresentations, whether or not such other Customer or usr contrbuted in any way to the occurrence of the damages, uness such damages were caused solely by the negligent to intentional act or omision of the other Customer or usr and not by any act or omision of the Company. Nothg in th ta is intended either to lit or to expand Customer's right to assert any clai agait thd parties for damages of any natue other than those described in the preceding sentence. Issued: November 25, 2009 Issued by: Effectve: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.c. No. 2- Telephone Original Page 24 SECTON 2.0 - RULES AND REGULATIONS (CONT'D) 2.4 Customer Equipment and Channels 2.4.1 General A usr may tranmit or receive inormation or signal via the facilties of the Company. The Company's servces are designted priarily for the tranmision of voice-grade telephonic signls, except as otherwe stated in th ta. A user may tranmit any form of signal that is compatible with the Company's equipment, but the Company does not guarante that its servces wi be suitable for purposes other than voice-grade telephonic communcation except as specifcally stated in th ta. 2.4.2 Station Equipment (A) Termial equipment of the user's premies and the electric power consumed by such equipment shal be provided by and maitained at the expense of the user. The user is responsible for the provision of wig or cable to connect its terml equipment to the Company MPOP. (B) The Customer is responsible for ensurg that Customer-provided equipment connected to Company equipment and facilties is compatible with such equipment and facilties. The magntude and character of the voltages and currents impressed on Company-provided equipment and wiing by connection, operation, or maitenance of such equipment and wig shal be such as not to cause damage to the Company-provided equipment and wiing or injur to the Company's employees or to other persons. Any additional protetive equipment requied to prevent such damage or injury shal be provided by the Company at the Customer's expense, subject to prior Customer approval of the equipment expense. Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orgial Page 25 SECTON 2.0 - RULES AND REGULATIONS (CONT'D) 2.4 Customer Equipment and Chanels (Contd.) 2.4.3 Interconnecton of Facilities (A) Local Trafc Exchange provides the abilty for another local exchange provider to termitelocal trafc on the Company's network. In order to qual for Local Trafc Exchange the cal must (a) be origiated by an end user of a company that is authorid by the Commsion to provide local exchange servce; (b) origiate and termiate with a local calg area of the Company. (B) Any specia interface equipment necessar to achieve compatibilty between the facilties and equipment of the Company usd for fuhig Communcations Servces and the chanels, facities, or equipment of others shall be provided at the Customer's expense. (C) Communcations. Servces may be connected to the servces or facilties of other communcations carriers only when authorid by, and in accordance with, the terms and conditions of the tas of the other communcations carriers which are applicable to such connections. (D) Facilties fuhed under th taif may be connected to Customer provided termial equipment in accordance with the provisions of th ta. Al such termial equipment shal be regitered by the Federal Communcations Commsion pursuant to Part 68 of Title 47, Code of Federal Reguations; and al usr-provided wig shal be intaed and maitained in complice with those reguations. Issued: November 2009 Issued by: Effective: Jon Briton, President Mitel NetSlutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARFF P.S.C No. 2- Telephone Orginal Page 26 SECTION 2.0 - RULES AND REGULATIONS (CONT'D) 2.4 Customer Equipment and Chanels (Contd.) 2.4.4 Inspectons (A) Upon suitable notication to the Customer, and at a reasonable tie, the Companymay make such tests and inpections as may be necessar to determie that the Customer is complyig with the requiements set fort in Setion 2.4.2(B) for the intaation, operation, and maintece of Customer-provided facities, equipment, and wig in the connection of Customer-provided facilties and equipment to Company-owned facilties and equipment. (B) If the protective requiements for Customer-provided equipment are not being complied with, the Company may tae such action as it deems necessary to protect its facilties, equipment, and personneL. The Company wi noti the Customer promptly if there is any need for futher corrective action. With ten days of receiving th notice, the Customer must tae th corrective action and noti the Company of the action taen. If the Customer fai to do th, the Company may tae whatever additional action is deemed necessary, includig the suspension of service, to protet its facities, equipment and personnel from harm. (C) If har to the Company's network, personnel or services is iment, theCompany reserves the right to shut down Customer's service imediately, with no prior notice requied. Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 27 SECTION 2.0 - RULES AND REGULATIONS (CONT'D) 2.5 Customer Deposits and Advance Payments 2.5.1 Advance Payments Reserved for futue use. Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 28 SECTION 2.0 - RULES AND REGULATIONS (CONT'D) 2.5 Customer Deposits and Advance Payments (Contd.) 2.5.2 Deposits Reserved for future use. Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSlutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 29 SECTION 2.0 - RULES AND REGULATIONS (CONT'D) 26 Payment Arangements 2.6.1 Payment for Servces The Customer is responsible for the payment of al charges for facilties and services fuhed by the Company to the Customer. The Customer is responsible for the payment of federal excis taes, state and local sales and use taes and simar taes imposed by governenta jurisdictions, al of which shal be separately designated on the Company's invoices. Any taes imposed by a local jurisdiction (e.g., county and muncipal) wi only be recovered from those Customers residig in the afected jurisdictions. 2.6.2 Biling and Collection of Charges The Customer is responsible for payment of al charges incued by the Customer or other users for servces and facilties fuhed to the Customer by the Company. (A) Non-recing charges are due and payable with thty (30) days afr the date the invoice is maied to the Customer by the Company. (B) The Company shall present invoices for recrig charges monthy to theCustomer, in advance of the month in which servce is provided, and recg charges shal be due and payable with thty (30) days afr the date the invoice is maied to the Customer by the Company. When bilg is based upon Customer usage, usage charges wi be biled monthy for the precedig bilg period. (C) When servce does not begi on the fist day of the bilg period, or end of the last day of the bilg period, the charge for the fraction of the month in which servce was fuhed wi be calculated on a pro rata basis. For th purpose, every month is considered to have th (30) days. Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.c. No. 2- Telephone Orginal Page 30 SECTION 2.0 - RULES AND REGULATIONS (CONT'D) 2.6 Payment Arangements (Contd.) 2.6.2 Billing and Collecton of Charges (Contd.) (D) Bilg of the Customer by the Company wi begi on the Servce Commencement Date, which is the day on which the Company noties the Customer that the servce or facilty is available for use, except that the Servce Commencement Date may be postponed by mutual agreement of the parties, or if the servce or facilty does not conform to stadards set forth in th taif or the Servce Order. Bilg accrues though and includes the day that the servce, circut, arrangement or component is discontiued. (E) If any portion of the payment is not received by the Company with 30 days of receipt of th bil, or if any porton of the payment is received by the Company in fuds which are not imeditely available upon presentment, then a late payment charge of 1.5% per month shal be due to the Company. A late payment charge is not applicable to subsequent rebilg of any amount to which a late payment charge has already been applied. Late payment charges are to be applied withoutdirition. (F) the Customer should noti the Company of any diputed items on an invoice with sixty (60) days of receipt of the invoice. If the Customer and the Company are unable to resolve the dipute to their mutual satifacton, the Customer may fie a complat with the Commsion in accordance with the Commsion's rules and procedure. The address of the Commsion is as follows: Idao Public Utiities Commssion 472 West Washigton Street Boise, Idaho 83702 The date of the dispute shal be the date the Company receives sufcient documentation to enable it to investigate the dispute. The date of the resolution is the date the Company completes its investigation and noties the Customer of the disposition of the dispute. (G) If service is disconnected by the Company (in accordance with Setion 2.6.3followig) and later re-intaed, re-intation of service wi be subjec to al applicable intalltion charges. If service is suspended by the Company (in accordance with Setion 2.6.3 followig) and later restored, restoration of servce wil be subject to the rate in Setion 4.3. Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSlutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 31 SECTION 2.0 - RULES AND REGULATIONS (CONT'D) 2.6 Payment Arangements (Contd.) 2.6.3 Discontinuance of Servce for Cause The Company may dicontiue service for the followig reasons provided in th Seon 2.6.3. Customers wi be provided ten (10) days wrtten notice prior to discontiuance uness otherwise indicated. Notice wi be provided via First Cls U.S. Mai. Upon the Company's dicontiuance of service to the Customer under Setion 2.6.3(A) or 2.6.3(B), the Company, in addition to all other remedies tht may be avaiable to the Company at law or in equity or under any other proviion of th tarif, may declare al futue monthy and other charges which would have ben payable by the Customer during the remainder of the term for which such services would have otherwe ben provided to the Customer to be imeditely due and payable. (A) Upon nonpayment of any amounts owig to the Company, the Company may discontiue or suspend servce without incurrg any libilty. Company wil comply with the Telephone Customer Relations Rule. (B) Upon violation of any of the other material term or conditions for fuhig service the Company may, dicontiue or suspend servce without incurrig any liabilty if such violation contiues durg that period. (C) Upon condemntion of any materil porton of the facilties used by the Company to provide service to a Customer or if a casualty renders al or any material porton of such facilties inoperable beyond feasible repai, the Company, by notice to the Customer, may disontiue or suspend servce without incug any liabilty. (D) Upon the Customer's inolvency, assignent for the beneft of creditors, fig forbanruptc or reorganation, or failg to dicharge an involuntary petition with the tie permttd by law, the Company may imediately discontiue or suspend service without incuring any libilty. Company wil comply with Federal Bankruptcy law and rules. (E) Upon any governental prohibition or governental required alteration of the services to be provided or any violation of an applicable law or regulation, the Company may imediately discontiue service without incurrig any liabilty. Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 32 SECTION 2.0 - RULES AND REGULATIONS, (CONTINUED) 2.6 Payment Arangements, (Continued) 2.6.3 Discontinuance of Servce for Cause (Cont d) (F) Without notice in the event of fraudulent use of the Company's network. The Customer wi be lible for all related costs. The Customer wi alo be responsible for payment of any reconnection charges. (G) Without notice in the event of Customer use of equipment or servces in such a maner as to adversely afect the Company's servce to others. (H) Without notice in the event of taperig with the equipment or services fuhed by the Company. Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 33 SECTION 2.0 - RULES AND REGULATIONS, (CONTINUED) 2.6 Payment Arangements, (Continued) 2.6.4 Notice to Company for Cacellation of Servce Customers desirg to termte service shal provide the Company th (30) days notice of desire to termte service. If special constrction is involved, the required notice sha be writtn. 2.6.5 Cacellation of Application for Servce (A) Where the Company permts the Customer to cancel an application for servce prior to the start of service or prior to any special constrction, no charges wi be imposed except for those speifed below. (B) Where, prior to cancellation by the Customer, the Company incurs any expenses in intallg the service or in preparg to inta the service that it otherwe would not have incued, a charge equal to the costs the Company incued, less net salvage, shal apply, but in no case shal th charge exceed the sum of the charge for the mium period of servces ordered, includig intallation charges, and al charges others levy agait the Company that would have ben chargeable to the Customer had service begu. (C) Where the Company incus any expense in connection with speial constrcton, orwhere special arangements of facilties or equipment have begu, before the Company receives a cancelltion notice, a chage equal to the costs incurred, less net salvage, may apply. In such cases, the charge wi be basd on such elements as the cost of the equipment, facilties, and materia, the cost of intation, engieering, labor, and supervision, general and admtrative expense, other dibursements, depreciation, maintenance, taes, provision for retu on investment, and any other costs associated with the specia constrction or arrangements. (D) The specia charges described in 2.6.5(A) though 2.6.5(Q wi be calcuated and applied on a casby-case basis. Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 34 SECTION 2.0 - RULES AND REGULATIONS, (CONTINUED) 2.6 Payment Arangements, (Contiued) 2.6.6 Changes in Servces Requested If the Customer makes or requests material changes in circuit engieerig, equipment specifcations, service parameters, premies locations, or otherwe materialy modifes any proviion of the application for servce, the Customet s intaation fee shal be adjusted accordigly. 2.6.7 Bad Check Charge A servce charge of $20.00 wi be assessed for al checks retued by a ban or other ficial intitution for: Inufcient or uncollected fuds, closed account, apparent taperig, mising signtue or endorsement, or any other inufciency or discrepancy necessitatig retu of the intrment at the discretion of the drawee ban or other ficia intitution. 2.7 Allowances for Interrptions in Servce 2.7.1 General Credit for Interruptions: When the use of service or facilties furnhed by the Company is interrupted due to any cause other than the negligence or wil act of the Customer, or the operation or faiure of the facilties or equipment provided by the Customer, pursuant to IDAPA 31.41.01 Rules 502 and 503 subject to interruption wil be alowed for the service and facilties rendered useless and inoperative by reason of the interruption, whenever said interruption contiues for a period of 24 hours or more from the tie the interruption is reported to or known to exist by the Company, except as otherwe specifed in the Company's taiffs. If the Customer reports a service, facilty or circuit to be inoperative but declies to releas it for testig and repair, it is considered to be impaied, but not interrupted. For calculatig credit alowances, every month is considered to have 30 days. A credit allowance is applied pursuant to IDAPA 31.41.01 Rules 502 and 503 based on the rates specified hereunder for Local Line or Local Tru Service and is dependent upon the lengt of the interruption. Ony those facilties on the interrupted portion of the circuit wil receive a credit. Credit allowances for service outages that exceed 24 hours in duration wi be rounded up at the next whole 24 hours. Issued: November 25, 2009 Issued by: Effecve: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTONS, INC Local Exchange Servces TARIFF P.S.c. No. 2- Telephone Origial Page 35 SECTION 2.0 - RULES AND REGULATIONS, (CONTINUED) 2.7 Alowances for Interrptions in Servce, (Continued) 2.7.1 General (Continued) (C) If the Customer reports a service, facilty or circut to be interrupted but declies to release it for testig and repai, or refuses access to its premies for tet and repai by the Company, the service, facilty or circut is considered to be impaied but not interrupted. No credit alowances wi be made for a servce, facilty or cicut considered by the Company to be impaied. (D) The Customer shal be responsible for the payment of servce charges as set fort herein for visits by the Companý s agents or employees to the premies of the Customer when the servce difcuty or trouble report results from the use of equipment or facilties provided by any party other than the Company, including but not lited to the Customer. 2.7.2 Limitations of Allowances No credit alowance wi be made for any interruption in servce: (A) interruptions due to the negligence of, or noncompliance with the provisions of thtariff by, the Customer, Authorid User, Joint-User, or other common carrier providing service connected to the service of Company; (B) interruptions due to the negligence of any person other than the Company including, but not lited to, the Customer connected to the Company's facilties; (C) interruptions due to the faiure or malfnction of non-Company equipment; (D) interruptions of service during any period in which the Company is not given full and free access to its facilties and equipment for the purpose of investigatig and correctig interruptions; Issued: November 25, 2009 Issued by: Effecve: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 36 SECTION 2.0 - RULES AND REGULATIONS, (CONTINUED) 2.7 Allowances for Interrptions in Servce, (Continued) 2.7.2 Limitations of Allowances (Cont d) (E) interruptions of service during a period in which the Customer contiues to use the service on an impaired basis; (F) interruptions of service durig any period when the Customer has released service to the Company for maintenance purposes or for implementation of a Customer order for a change in service arrangements; (G) interruption of service due to circumtaces or causes beyond the control of the Company. 2.7.3 Use of Another Mean of Communcations If the Customer elects to use another mean of communcations during the period of interrption, the Customer must pay the charges for the alternative servce used. 2.8 Cancellation of Servcelermnation Liabilty If a Customer cancels a service order or termites servces before the completion of the term for any reason other than a service interrption (as defed in Setion 2.7.1) or where the Company breaches the terms in the servce contract, Customer may be requested by the Company to pay to Company termation liabilty charges, which are defied below. These charges shal beome due and owig as of the effective date of the cancellation or termiation and be payable with the period set fort in Seon 2.6.2. 2.8.1 Termation Liabilty Customer's termition liabilty for cancelltion of servce shal be equal to: (A) al unpaid non-recg charges reasonably expended by Company to establih servce to Customer, plus; (B) any disconnection, early cancellation or termation charges reasonably incured and paid to thd parties by Company on be of Customer, plus; (C) al recurrig charges speifed in the applicable Servce Order for the balance of the then cuent term dicounted at the prime rate anounced in the Wall Street Journal on the thd business day followig the date of cancelltion; (D) mius a reasonable alowance for costs avoided by the Company as a diect result of Customer's cancellation. Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSlutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 37 SECTION 2.0 - RULES AND REGULATIONS, (CONTINUED) 2.9 Tranfers and Assignents Neither the Company nor the Customer may assign or tranfer its rights or duties in connection with the services and facilties provided by the Company without the wrttn consnt of the other par, except that the Company may assign its rights an duties to a) any subsidiary, parent company or afte of the Company; b) pursuant to any sale or tranfer of substatialy al the assets of the Company; or c) pursuant to any ficin~ merger or reorganation of the Company. 2.10 Flexible Pricing Notice to Customers of rate changes shall be made in accordance with Idaho Code 62-606. Where there are no regulations, notication wil be made in a maner appropriate to the circumstaces involved. A Customer can request that the Company disconnect service that is provided under the Flexible Pricing due to a price increase. The customer wil be credited for the diference between the new price and the old price retroactive to the effective date of the price increase if the customer notiies the Company of its desire to disconnect service with 20 days of receiving notication of the price increase. 2.11 Reserved for Futue Use Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSlutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 38 SECTION 2.0 - RULES AND REGULATIONS, (CONTINUED) 2.12 Notices and Communications 2.12.2 The Customer shall designate on the servce order an address to which the Company shall mail or deliver all notices and other communcations, except that Customer may also designate a separate address to which the Companý s bil for service shal be maied. 2.12.3 The Company shal designte on the servce order an address to which the Customer shal mai or deliver al notices and other communcations, except that Company may designate a separate address on each bil for servce to which the Customer shall mai payment on that bil. 2.12.4 Except as otherwe stated in th taif, all notices or other communcations required to be given pursuant to th tari wi be in wrtig. Notices and other communcations of either part, and all bil mailed by the Company, shal be presumed to have been delivered to the other party on the thd business day followig placement of the notice, communcation or bil with the u.s. Mail or a private delivery servce, prepaid and properly addressed, or when actualy received or refued by the addressee, whichever occus fist. 2.12.5 The Company or the Customer shal advis the other par of any changes to the addresses designated for notices, other communcations or bilg, by followig the procedures for givig notice set forth herein. Issued: November 25,2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.c. No. 2- Telephone Original Page 39 SECTON 3.0 - SERVICE AREAS 3.1 Exchange Servce Areas Local exchange servces are provided, subject to avaibilty of facilties and equipment, in areas currently served by the followig Incubent LECs: 1) Qwest. 3.2 Rate Classes Charges for local servces provided by the Company may be based, in par, on the Rate Clas assocated with the Customers End Ofce. The Rate Clas is determed by the tota access lies and PBX tr in the local callg area which can be reached from each End Offce. In the event that an Incumbent LEC or the Idaho Commsion reclassifes an exchange from one Rate Class to another, the reclassifcation wi alo apply to cutomers who purchase services under th ta. Local callg areas and Rate Clas assignents are equivalent to those areas and classes specifed in Qwests Southern Idaho Basic Local Exchange Tarif and Northern Idaho Exchange and Network Services Tariff and Verion Northwest's IPUC NO.8 - Local Network Access ServcesTar. Qwest Southern Idaho Rate Classes (LATA 652) RATE CLASSES 1 lA 2 Qwest Northern Idaho Rate Classes (LATA 676) RATE CLASSES 1 2 Verizon Nortwest Rate Classes RATE CLASSES A-I J K L M N o P Q R Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 40 SECTION 4.0 - SERVICE CHARGES AND SURCHARGES 4.1 Servce Order and Change Charges Non-recing charges apply to processing Servce Orders for new service, for changes in service. Line Connecton Char~e Qwest LATA 652 / South Idaho First Line Each Additional Line Qwest LATA 676 / North Idaho First Line Each Additional Line Verion Northwest First Line Each Additional Line Line Chan~e Char~e Qwest LATA 652 / South Idaho First Line Each Additional Lie Qwest LATA 676 / Nort Idaho First Line Each Additiona Line Verizon Nortwest First Line Each Additional Line Record Order Char~e Qwest LATA 652 / South Idaho Qwest LATA 676/ North Idaho Verion Nortwest Business Residence $52.00 $30.00 $52.00 $30.00 $43.00 $27.00 $43.00 $27.00 $45.00 $30.00 $45.00 $30.00 $13.50 $13.50 $13.50 $13.50 $20.00 $20.00 $20.00 $20.00 $30.00 $15.00 $30.00 $15.00 $20.00 $8.00 $5.00 $5.00 $12.00 $$10.00 Issued: November 25, 2009 Issued by: Effecve: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 41 4.2 Maintenance Visit Charges SECTION 4.0 - SERVICE CHARGES AND SURCHARGES (CONTINUED) Maintenance Visit Charges apply when the Company dipatches personnel to a Customet s premies to perform work necessar for intallg new servce, effectg changes in servce or resolving troubles reported by the Customer when the trouble is found to be caused by the Customet s facilties. Maintenace Visit Charges wi be credited to the Customet s account in the event trouble is not found in the Company facilties, but the trouble is later determed to be in those facilties. The tie period for which the Maintenance Visit Charges is applied wi commence when Company personnel are dipatched at the Customer premies and end when work is completed. The rates for Maitenace of Service vary by tie per Customer request. Duation of Time, per technci Qwest LATA 652 / South Idaho Schedule J1 Intial 15 miute increment Each Additional 15 miute increment Schedule IF Intial 15 miute increment Each Additiona 15 miute increment Schedule LIP Intil 15 miute increment Each Additional 15 miute increment Qwest LATA 676 / North Idaho Trip Charge Intil 15 miute increment Each Additional 15 miute increment Business Residence $49.00 $10.00 $49.00 $10.00 $54.00 $15.00 $54.00 $15.00 $59.00 $20.00 $59.00 $20.00 $25.00 $60.00 $30.00 $25.00 $60.00 $30.00 Verizon Northwest Each 15 miute increment, Multi-Line $15.00 Each 15 miute increment, Individual Line $10.00 N/A $10.00 1 Applicable to work performed Monday though Friday between 8:00 a.m. and 5:00 p.m. 2 Applicable to work performed Monday though Friday at hours other than Schedule I and all day Saturday. 3 Applicable to work performed on Sundays and holidays. Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 42 SECTION 4.0 - SERVICE CHARGES AND SURCHARGES (CONTINUED) 4.3 Restoration of Servce A restoration charge applies to the restoration of suspended servce and facilties beaus of nonpayment of bil and is payable at the tie that the restoration of the suspended servce and facilties is aranged. The restoration charge does not apply when, afr diconnection of servce, service is later re-intalled. Per occasion Business $45.00 Residence $45.00 Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.c. No. 2- Telephone Orginal Page 43 SECTION 5.0 - NETWORK SERVICES DESCRIPTIONS 5.1 General 5.1.1 Servces Ofered The followig Network Services are avaible to business Customers and for resale by other carrers certicated by the Idaho Commsion: Stadard Business Line Servce Stadard Residence Lie Service PBX Tru Service Direc Inward Dial (DID) Servce Advanced Services Optional Callg Featues The followig servces are avaible to business Customers and are not offered on a resale basis as of the effective date of th page. Listig Services (including Non Publihed and Non Listed Servces) Directory Assistace Micellaneous Services 5.1.2 Application of Rates and Charges All services offered in th tari are subject to service order and change charges where the Customer requests new servces or changes in exitig services, as well as indicated Non- Recurg and Monthy Recrrig Charges. Charges for local calg services may be assessed on a measured rate basis and are additional to monthy recing charges shown for Business lies, PBX Tru, DID Tru and Digita/DSl servce. Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 44 SECTION 5.0 - NETWORK SERVICES DESCRIPTIONS, (CONT'D) 5.1 General (Contiued) 5.1.3 Emergency Servces Calling Plan Access (at no additional charge) to the local operator or emergency services bureau by dialig 0- or 9-1-1 is offered at no charge to the Customer. Message toll telephone call, to governenta emergency servce agencies as set forth in (A) followig, having priry or principal responsibilty with respect to the provision of emergency servces to persons and property in the area from which the cal is made, meetig the defition and criteria of an emergency cal as set fort in (B) followig are offered at no charge to Customers: Governenta fie fightig, Idaho State Highway Patrol, police, and emergency squad service (as designted by the appropriate governenta agency) qual as governenta emergency service agencies provided they anwer emergency servce cal on a personaly attended (live) twenty-four (24) hour basis, thee hundred sixty-five (365) days a year, includig holidays. An emergency is an occurrence or set of circutaces in which conditions pose imediate theat to human lie, propert, or both and necessitate that prompt action be taen. An emergency cal is an origited call of short duration to a governenta emergency servces agency in order to seek assistace for such an emergency. Issued: November 25, 2009 Issued by: Efective: Jon Brinton, President Mitel NetSlutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MIEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 45 SECTION 5.0 - NETWORK SERVICES DESCRIPTIONS (CONTINUED) 5.2 Call Timing for Usage Sensitive Servces Where charges for a service are speifed based on the duration of use, such as the duration of a telephone cal, the followig rules apply: 5.2.1 Call are measured in durational increments identied for each servce. All call, which are fractions of a measurement increment, are rounded-up to the next whole unt. 5.2.2 Timg on completed cal begi when the cal is anwered by the caled party. Anwerig is determed by hardware anwer supervision in all cas where th signalg is provided by the termiatig local carer and any intermediate carrieres). 5.2.3 Timg termiates on all call when the callg party hangs up or the Company's network receives an off-hook signal from the termtig carrier. 5.2.4 Cal origiatig in one tie period and termatig in another wi be biled in proportion to the rate in effect during diferent segments of the call. 5.2.5 Al ties refer to local tie. Issued: November 25, 2009 Issued by: Efective: Jon Brinton, President Mitel NetSlutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITL NETSOLUTONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 46 SECTION 5. 0 - NETWORK SERVICES DESCRIPTIONS (CONTINUED) 5.3 Distance Calculations Where charges for a service are specifed based upon distace, the followig rues apply: 5.3.1 Distace between two points is measured as ailie ditace between the rate centers of the origiatig and termtig telephone lies. The rate center is a set of geographic coordites, as referenced in Local Exchange Routig Guide issued by Bellcore, associated with each NP A-NX combination (where NP A is the area code and NX is the fist thee digits of a seven-digit telephone number). Where there is not telephone number associated with an access lie on the Companýs network (such as a dedicated 800 or WATS access lie), the Company wi apply the rate center of the Customets main bilg telephone number. 5.3.2 The ailie ditace between any two rate centers is determed as follows: Step 1: Obta the "V" (vertical) and "H" (horionta) coordiates for each Rate Center from the above-referenced Bellcore document. Step 2: Computer the dierence between he "V" coordite of the two rate centers; and the dierence between the two "H" coordinates. Step 3: Square each dierence obtaed in step (b) above. Step 4: Add the square of the "V" dierence and the square of the "H" diference obtaed in step q above. Step 5: Divide the sum of the squares by 10. Round to the next higher whole number if any fraction is obtaed. Step 6: Obta the square root of the whole number result obtaed above. Round to the next higher whole number if any fraction is obtained. Th is the ailie mieage. 5.3.3 The formul for ditace calculations is the square root of: (V1V2l+(HiHil) 10 Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARFF P.S.C No. 2- Telephone Orginal Page 47 SECTION 5.0 - NETWORK SERVICES DESCRIPTIONS (CONTINUED) 5.4 Rate Periods for Time of Day Sensitive Servces 5.4.1 For tie of day, usage sensitive services, the followig rate periods apply uness otherwe specifed in th ta. MON TUS WED TH FR SAT SUN 8:00 AM TO 5:00PM* 5:00PM TO 11:00PM* 11:00 PM TO 8:00AM* DAYTME RATE PERIOD EVENIG RATE PERIOD EVE NIGHT/WEEKEND RATE PERIOD *Up to but not includig. 5.4.2 Call are biled based on the rate in effect for the actual tie period(s) durg which the cal occurs. Cal that cross rate period boundares are biled the rates in effect in tht boundar for each porton of the cal, based on the tie of day at the Customer location. 5.4.3 For services subject to holiday dicounts, the followig are Company recognd national holidays, determed at the location of the callg station. The evenig rate is used on national holidays, uness a lower rate normally would apply. New Year's Day Memorial Day Independence Day Thangiving Day Chistmas Day Januar 1 As Federally Observed July 4 As Federally Observed December 25 Issued: November 25, 2009 Issued by: Efective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 48 SECTION 5.0 - NETWORK SERVICES DESCRIPTIONS (CONTINUED) 5.5 Standard Residence Line The Stadard Residence Lie provides a Customer with a single, anlog, voice-grade telephonic communcations chanel, which can be used to place or receive one cal at a tie. Stadard Residence Lines are provided for the connecon of Customer-provided wig and single station sets or facsime machies. 5.6 Standard Business Line The Stadard Business Line provides a Customer with a single, anog, voice-grade telephonic communcations chanel, which can be used to place or receive one cal at a tie. Stadard Business Lines are provided for the connection of Customer-provided wiing and single station sets or facsime machies. An optional per lie Huntig feature is avaible for multi-lie Customers which routes a call to an idle station lie in a prearanged group when the caled station lie is busy. 5.7 PBX Truk Servce Basic PBX Tru Service provides a Customer with a single, voice-grade telephonic communcations chanel, which can be used to place or receive one cal at a tie. Basic Tru are provided for connection of Customer-provided private branch exchanges (PBX) to the public switched telecommuncations network. Each Basic PBX Tru is provided with touch-tone signalg and may be confgured into a hunt group at no additional charge with other Company-provided Basic PBX Tru. The signal is an analog signl at the DS leveL. 5.8 Reserved for Futue Use 5.9 Direct Inward Dialing (DID) Servce Direct Inward Dialg ("DID") permts cal incomig to a PBX system or other Customer Premi Equipment to be routed to a specifc station without the assistace of an attendant. DID cal are routed diectly to the station associated with the caled number. DID service as offered by the Company provides the necessar tr, telephone numbers, and out-pulsing of digits to enables DID service at a Customer's location. DID servce requies speial PBX softare and hardware not provided by the Company. Such hardware and softare is the responsibilty of the Customer. Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 49 SECTION 5.0 - NETWORK SERVICES DESCRIPTIONS (CONTINUED) 5.10 Reserved for Futue Use 5.11 Optional Calling Featues The features lited in Setion 5.11.1 are offered by the Company to Business Customers. Refer to Price Lists in Setion 7 of th ta for specifc features offered with each tye of local exchge service. 5.11.1 Featues Descrptions (A) Flexible Call Forwarding: Provides end-user control for cal forwarding capabilties via dial-accessed voice prompt menus. Customers may forward cal to a priary local or long distace. The end-user may specif a seondar location for routig of go unanwered at the forward-to location or reach a busy signL. Th secondar location may be another telephone number, pager or voice messagig service. Oter capabilties included with th featue include: Speed Forwardig; Priority Sceenig; Rig Control; and Timed Forwardig. It is the responsibilty of the Customer to subscribe to the telephone number, pager or voice messagig servce used as the secondar location. (B) Call Forwarding Don't Answer: Permits the forwardig of incomig cal when the end-uset s lie remai unanwered afer a pre-designated ringig interval. The ringig interval before forwardig and the forward-to number are fied by the servce order. However, the end-user has the abilty to tum the featue on or off at hi/her dicretion. (C) Cal Forwarding Busy Line: Permits the forwarding of incomig cal when the end-user's lie is busy. The forwarded number is fied by the end-user service order. However, the end-user has the abilty to tu the feature on or off at hi/her dicretion. Issued: November 25, 2009 Issued by: Efective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orgial Page 50 SECTION 5.0 - NETWORK SERVICES DESCRIPTIONS (CONTINUED) 5.11 Optional Calling Featues, (contiued) 5.11.1 Featue Descriptions, (continued) (D) Preferred Cal Forwarding: Permts the end-user to automatically forward to another number cal received from up to six end-user pre-selected telephone numbers programmed into the featues screeg lit. The end-user controls when the featue is active, the forward-to-number and can add or remove calg numbers from the featue's screenig lit. (E) Cal Forwarding Varable: Permits the end-user to automaticaly forward (tranfer) alincomig cal to another telephone number, and to restore it to normal operation at their diretion. The end-user must dial an activation code from hi/her exchange lie along with the forward-to number in order to tu the feature on. A separate code is dialed by the end-user to deactivate the featue. (F) Cal Forwarding Varable, Remote Access: Permts the end-user to automaticalyforward (tranfer) all incomig cal to another telephone number, and to restore it to normal operation at their discretion. The end-user must di an activation code along with the forward-to number in order to tum the feature on. A separate code is died by the end-user to deactvate the featue. Featue activation may be performed from the end-uset s exchange lie or remotely from some other lie. Remote access requires the end-user to (1) dial a specia access number 2) enter their seven-digit telephone number and 3) enter a personal identication number prior to forwarding their cal. (G) Thee Way Caling: Permits the end-user to add a thd party to an establihed connection. When the thd party anwers, a two-way conversation can be held before adding the origial par for a theeway conference. The end-user intitig the conference controls the cal and may diconnect the thd party to reestablih the origil connection or establih a connection to a diferent thd par. The featue may be used on both outgoing and incomig cal. (H) Multiple Directory Number Distinctve Ringing: Th featue alows an end user to determe the source of an incomig cal from a ditictive ring. The end user may have up to two additiona numbers assigned to a single lie (i.e. Distictive Rigig - First Number and Distictive Rigig - Seond Number). The designted priary number wil receive a normal rigig pattrn; other numbers wi receive ditictve ringig pattrn. The pattrn is based on the telephone number that the calg part dials. Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARFF P.S.C No. 2- Telephone Original Page 51 SECTION 5.0 - NETWORK SERVICES DESCRIPTIONS (CONTINUED) 5.11 Optional Caling Featues, (contiued) 5.11.1 Featue Descriptions, (continued) (I) Speed Caling: Permts the Customer to place call to other telephone numbers by dialg a one or two digit code rather than the complete telephone number. The featue is available as either an eight (8) code lit or a thty (30) code lit. Code lits may include local and/ or toll telephone numbers. The Customer has the abilty to add or remove telephone numbers and codes to/from the sped calg lit without assistace from the Company. (J Repeat Dialng: Permits the end-user to have cal automaticaly redialed when the fist attmpt reaches a busy number. The lie is checked every 45 seconds for up to 30 miutes and alert the Customer with a ditictive rigig pattern when the busy number and the Customer's lie are free. The Customer can contiue to make and receive call whie the featue is activated. The followig tyes of call canot be reached using Repeat Dialig: Cal to 800 Service numbers Cal to 900 Servce numbers Cal preceded by an interexchange carer access code International Direct Distace Dialed cal Cal to Directory Assistace Cal to 911 (K) Caler ID: Permts the end-user to view a Directory Name and Directory Number of the calg party on incomig telephone cal. Inormation is diplayed on a specialed CPE not provided by the Company. The featue alo provides the date and tie of each incomig cal. It is the responsibilty of the Customer to provide the necessar CPE. In some situations, the calg pars city and state may be diplayed rather than a Directory Name, dependig on available cal data. (L) Cal Selector: Alows a Customer to assign a maximum of 15 telephone numbers to a special lit. The Customer wi hear a distictive rig when cal are received from telephone numbers on that lit. Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.c. No. 2- Telephone Orginal Page 52 SECTION 5.0 - NETWORK SERVICES DESCRIPTIONS (CONTINUED) 5.11 Optional Calling Featues, (continued) 5.11.1 Featue Descriptions, (contiued) (M) Call Waiting: Allows the end-user to control the treatment applied to incomig cal whie the Customer is off-hook on an existig cal. Th featue includes the capabilties of Call Waitig Basic plus additional cal treatment options. Treatment options offered with Cal Waitig Deluxe include: Anwer the waitig call and placing the fist par on hold; Anwer the waitig cal and disconnectig from the fist par; Direct the waitig caler to hold via a recording Forward the waitig caler to another location (e.g., voice maibox or telephone anwerig servce) Full utiation of Call Waitig Deluxe requies specialied CPE not provided by the Company. It is the responsibilty of the Customer to provide the necessar CPE. The end-user must have Caler il Basic or Deluxe for diplay of calg party identication inormation for waitig call. The end-user must have a Cal Forwardig don't Anwer feature active in order to forward a waitig call to another location. (N) Call Tracing: Alows the tracing of nuiance cal to a specifed telephone number suspected of origiatig from a given local offce. The tracig is activated upon enterig the specifed dial code. The origitig telephone number, outgoing tr number or termiatig number, and the tie and date are generated for every cal to the speifed telephone number can then be identied. (0) Cal Block: Alows the end-user to automaticaly block incomig cal from up to six end-user pre-selected telephone numbers programmed into the featue's screenig lit. Callers whose numbers have ben blocked wi hear a recorded message statig that their call has ben blocked. The end-user controls when the featue is active, and can add or remove callg numbers from the featue's screenig lit. Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSlutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 53 SECTION 5.0 - NETWORK SERVICES DESCRIPTIONS (CONTINUED) 5.11 Optional Calling Featues, (continued) 5.11.1 Featue Descriptions, (continued) (P) Cal Retu: Allows the Customer to return a cal to the last incomig cal whether anwered or not. Upon activation, it wi redi the number automatically and contiue to check the number every 45 seconds for up to 30 miutes if the number is bus. The Customer is alerted with a ditictive rigig pattrn when the busy number is free. When the Customer anwers the rig, the call is then completed. The callg partys number wi not be delivered or anounced to the cal recipient under any circutaces. (Q) Anonymous Call Rejecton: Permits the end-user to automaticaly reject incomig call when the cal origiates from a telephone number which has blocked delivery of its calg number (see Calg Number Delivery Blockig). When active, cal from private numbers wi be routed to a specia anouncement then termiated. The featue may be turned on or off by the end-user by dialg the appropriate feature control code. Anonymous Cal Rejection is offered as a stad-alone featue or as an add-on to Caler IDDeluxe. (R) Callng Number Delivery Blockig: Prevents the delivery, diplay and anouncement of the end-user's Directory Number and Diectory Name on al cal dialed from an exchange service equipped with th option. When active, the end-ust s telephone name and number wi not appear on the caled pars Caller ID CPE or be dislosed in another way. The featue is avaible on a per call or per lie basis. With per cal Calg Number Delivery Blockig, it is necessar for the end-usr to dial an activation code prior to placig the cal. With the per lie version of the featue, al cal are placed with the end-uset s number blocked. Per lie end-usrs must di an actvation code prior to utition. (S) Message Waiting Indication: Provides the end-user with an audible (stuttr dial tone) or visual (lamp or other CPE diplay) indication that messages are waitig to be retrieved. Message Waitig Indication can only be activated/deactivated by a voice mailbox or other voice messagig servce provided by the Company or thd par. It is the responsibilty of the Customer to subscribe to a compatible voice messagig service. Visual Message Waitig Indication requires speciald CPE not provided by the Company. It is the responsibilty of the Customer to provide the necessary CPE. Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Origial Page 54 SECTION 5.0 - NETWORK SERVICES DESCRIPTIONS (CONTINUED) 5.12 Listing Servces For each Customer of Company-provided Exchange Servce(s), the Company shall arrange for the litig of the Customers mai bilg telephone number in the diectory(ies) publihed by the domiant Local Exchange Carier in the area at no additional charge. At a Customet s option, the Company wi arange for additional litigs for an additiona chage. 5.12.1 Non-Published Servce Th optional service provides for suppression of printed and recorded direcory litigs. A Customet s name and number do not appear in prited diectories or Direcory Assistace Bureau records. 5.12.2 Non-Listed Servce Th optional service provides for suppression of prited directory litigs only. Pares may sti obta the Customer s number by calg the Directory Assistace Bureau. 5.13 Directory Assistance Provides for identication of telephone diectory numbers, via an operator or automated platform. Customers are provided with a maximum of 2 litigs per each call to Directory Assistace. 5.14 Miscellaneous Servces 5.14.1 Presubscrption Servces Th servce provides for the Presubscription of local exchange lies provided by the Company to the intraLATA and interLATA long distace carrieres) selecte by the Customer. 5.14.2 Pay Per Call Blockitinblocking Th servce provides the option of blockig, or subsequent unblockig, al 900 and 976 cal on a per lie basis. The Company wi provide for per-lie blockig where the Companý s switchig facilties permt. Issued: November 25, 2009 Issued by: Effecve: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTONS, INC. Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orgial Page 55 SECTION 6.0 - RESERVED FOR FUURE USE 6.1 Reserved for futue use Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Ariona 85226-3229 MIEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 56 SECTION 7.0 - LOCAL RESALE SERVICES PRICE LIST 7.1 General Servces provided in th ta section are avaible on a Resale Servce basis. Local Resale Services are provided though the use of resold switchig and tranport facities obtained from Other Telephone Companes. The rates, term and conditions set forth in the section are applicable where the Company provides specifed local exchange services to Customers though resale of local exchange servces. All rates set fort in th Setion are subject to change and may be changed by the Company pursuant to notice requiements establihed by the Idaho Commsion. The rates, terms and conditions set forth in th Seon are applicable as of the effective date hereof and wi not apply to any Customer whose services may have been proviioned though resale of's local exchange servces, in whole or in part, prior to the effective date hereof. 7 Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Ariona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 57 SECTION 7.0 - LOCAL RESALE SERVICES PRICE LIST (CONTINUED) 7.2 Standard Residence Local Exchange Servce Stadard Residence Local Exchange Service provides the Customer with a single, anog, voice- grade telephonic communcations chanel, which can be used to place or receive one cal at a tie. Stadard Residence Local Exchange Service lies are provided for the connection of Customer- provided wiing, telephones, facsime machies or other station equipment. An optional per lie Huntig featue is available for multi-lie Customers which routes a cal to the next idle lie in a prearranged group when the called lie is busy. Local exchange servce lies and tr are provided on a single party (individual) basis only. No multi-party lies are provided. Service is avaiable on a flt rate, measured rate or message rate basis depending on the service plan selected by the Customer. Not al service plan wi be avaible in al areas. Recurg charges for Stadard Residence Local Exchange Servce are biled monthy in advance. Usage charges, if applicable are biled in arears. Usage charges may apply for cal placed from the Customer's lie. No usage charges wil apply to call received by the Customer. Non-recuring charges for intallation or rearangement of service are biled on the next month's bil imeditely followig work performed by the Company. Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSlutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 58 SECTION 7.0 - LOCAL RESALE SERVICES PRICE LIST (CONTINUED) 7.2 Standard Residence Local Exchange Servce, (Continued) 7.2.1 Monthly Recurng Charges The followig charges apply to Stadard Residence Local Exchange Service lies per month. Rates and charges include Touchtone Servce for each lie. The rates and charges below apply to servce provided on a month-to-month basis. Qwest LATA 652 / South Idaho RATE CLAS Rate Clas 1 Rate Clas lA Rate Class 2 SERVICE TYE Flat Rate Measured Rate $11.50 $6.75 $12.63 $7.88 $17.50 $10.51 Qwest LATA 676 / North Idaho RATE CLASS Rate Clas 1 Rate Class 2 SERVICE TYE Flat Rate Measured Rate $14.50 $11.40 $16.00 $11.40 Verizon Northwest RATE CLASS Rate Clas A - I RateClasJ RateClasK Rate Clas L RateClasM RateClasN Rate Clas 0 RateClasP RateClassQ RateClassR SERVICE TYE Flat Rate $11.35 $11.35 $11.35 $11.35 $11.35 $11.35 $11.60 $11.60 $11.85 $11.85 Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 59 SECTION 7.0 - LOCAL RESALE SERVICES PRICE LIST (CONTINUED) 7.2 Standard Residence Local Exchange Servce, (Continued) (A) Flat Rate Servce 7.2.3 Usage Sensitive Charges and Allowances No measured or message charges apply to cal placed or received from Flat Rate servce lies. Customers receive unted callg with their local calg area. (B) Measured Servce Customers subscribing to Measured Service wil be charged a per miute rate for monthy local usage on outgoing call. The per miute rate is applied to local call placed from the Customet s lie. Local usage wi be biled in arears. Qwest LA TA 652/ South Idaho Time of Day Day Rate Evenig Rate Night Rate 1st Miute $0.02 $0.02 $0.02 Qwest LATA 676 /North Idaho Peak (Mon.-Fri. 8:00am-4:59pm) Of-Peak (Al other ties) Verzon Northwest Zone Zone 0 (Home Exchange) Zone 1 (1-10 mies) Zone 2 (11-16 mies) Zone 3 (17-23 mies) Add'IMiute $0.02 $0.02 $0.02 1st Minute $0.0500 $0.0700 $0.1000 $0.1400 1st Miute $0.04 $0.026 Day Add'l Minute $0.0200 $0.0300 $0.0500 $0.0700 Add'IMiute $0.015 $0.0098 Evenig 1st Add'l Minute Miute $0.0350 $0.0140 $0.0490 $0.0210 $0.0700 $0.0350 $0.0980 $0.0490 Night Add'l Minute $0.0110 $0.0165 $0.0275 $0.0385 1st Minute $0.0275 $0.0385 $0.0550 $0.0770 Issued: November 25, 2009 Issued by:Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 Effective: MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 60 SECTION 7.0 - LOCAL RESALE SERVICES PRICE LIST (CONTINUED) 7.3 Standard Business Local Exchange Servce Stadard Business Local Exchange Service provides the Customer with a single, anlog, voice-grade telephonic communcations chanel, which can be used to place or receive one cal at a tie. Stadard Business Local Exchange Servce lies are provided for the connection of Customer- provided wiing, telephones, facsime machies or other station equipment. An optiona per lie Huntig featue is avaiable for multi-lie Customers which route a cal to the next idle lie in a prearanged group when the called lie is busy. Local exchange servce lies and tr are provided on a single par (individual) basis only. No multi-party lies are provided. Servce is avaiable on a flat rate, measured rate or message rate basis depending on the service plan selected by the Customer. Not all servce plan wi be avaible in al areas. Recurring charges for Stadard Business Local Exchange Servce are biled monthy in advance. Usage charges, if applicable are biled in arrears. Usage charges may apply for cal placed from the Customer's lie. No usage charges wi apply to cal received by the Customer. Non-recurring charges for intaation or rearrangement of service are biled on the next month's bil imediately followig work performed by the Company. Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 61 SECTION 7.0 - LOCAL RESALE SERVICES PRICE LIST (CONTINUED) 7.3 Standard Business Local Exchange Servce, (Continued) 7.3.1 Monthly Recurng Charges The followig charges apply to Stadard Business Local Exchange Servce lies per month. Rates and charges include Touchtone Service for each lie. The rates and charges below apply to service provided on a month-tomonth basis. Qwest LATA 652 / South Idaho RATE CLSS Rate Class 1 Rate Class lA Rate Class 2 SERVICE TYE Flat Rate Measured Rate $26.50 $11.50 $27.63 $12.63 $32.51 $17.51 Qwest LATA 676 / Nort Idaho RATE CLAS Rate Class 1 Rate Class 2 SERVICE TYE Flat Rate Measured Rate $27.40 $20.00 $30.40 $20.00 Verizon Northwest RATE CLASS Rate Clas A - I Rate ClasJ RateClasK Rate Class L RateClassM RateClassN Rate Class 0 RateClassP RateClassQ RateClassR SERVICE TYE Flt Rate $15.35 $15.35 $15.35 $15.35 $15.35 $15.35 $19.60 $19.60 $20.10 $20.10 Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSlutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 62 SECTION 7.0 - LOCAL RESALE SERVICES PRICE LIST (CONTINUED) 7.3 Standard Business Local Exchange Servce, (Continued) 7.3.2 Hunting (ala Rotar or Grouping) A. Description Th is an optional arangement avaible to cutomers with two or more individual lie or tr servces. Where facilties permit, such lies/tr wi be aranged so that incomig call to a busy lie/ tr wi overflow to other avaiable lies/ tr for that cutomer. The followig tyes of huntig arrangements are avaible: series and multie (basic huntig), circuar and preferential. B. Rates and Charges 1. The rate for each individual lie/ tr arranged for Huntig Servce is in addition to the regula access lie/ tr rate. 2. The nonrecg charge applies for business cutomers to establih, change to or from or to rearange Huntig Service, except when changig from series to multie or vice versa. 3. The followig rate and charges are for each access lie/ tr arranged for Huntig Service. They are applicable to al but the lat lie so arranged. Huntig - Basic, per lie Huntig - Circular, per lie Huntig - Preferential, per lie Non-Recurring $12.00 $12.00 $12.00 Recurring $8.95 $3.00 $1.00 Issued: November 25, 2009 Issued by: Efective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 63 7.3 Standard Business Local Exchange Servce, (Continued) SECTION 7.0 - LOCAL RESALE SERVICES PRICE LIST (CONTINUED) 7.3.3 Usage Sensitive Charges and Alowances (A) Flat Rate Servce No measured or message charges apply to cal placed or received from Flat Rate servce lies. Customers receive unted calg with their local calg area. (B) Measured Servce Customers subscribing to Measured Servce wi be charged a per miute rate for monthy local usage on outgoing cal. The per miute rate is applied to local cal placed from the Customet s lie. Local usage wi be biled in arrears. Qwest LA TA 652/ South Idaho Time of Day Intraexchange 1st Minute $0.02 $0.02 $0.02 Intraexchange AddlMiute $0.02 $0.02 $0.02 Day Rate Evenig Rate Night Rate Qwest LATA 676/North Idaho Peak (Mon.-Fri. 8:00am-4:59pm) Of-Peak (Al other ties) 1st Miute $0.04 $0.026 Verzon Northwest Zone Day Addl Minute $0.0200 $0.0300 $0.0500 $0.0700 Zone 0 (Home Exchange) Zone 1 (1-10 mies) Zone 2 (11-16 mies) Zone 3 (17-23 mies) 1st Minute $0.0500 $0.0700 $0.1000 $0.1400 Interexchange 1st Miute $0.02 $0.02 $0.02 Interexchange AddlMiute $0.02 $0.02 $0.02 AddlMinute $0.015 $0.0098 Evenig 1st Addl Miute Minute $0.0350 $0.0140 $0.0490 $0.0210 $0.0700 $0.0350 $0.0980 $0.0490 Night 1st Addl Minute Minute $0.0275 $0.0110 $0.0385 $0.0165 $0.0550 $0.0275 $0.0770 $0.0385 Issued: November 25, 2009 Issued by: Efective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C. No. 2- Telephone Orgina Page 64 SECTION 7.0 - LOCAL RESALE SERVICES PRICE LIST (CONTINUED) 7.4 Non-Recg Charges Non-recurring charges apply to each lie intaed for the Customer. Non-recrrg charges are in addition to applicable service order charges contained in Setion 4 of th tarif. Al such charges wi appear on the next bil followig intallation of the servce. Non-recg charges for intation of access lies are: Qwest LATA 652 / South Idaho First Line Each Additiona Line Qwest LATA 676 / North Idaho First Line Each Additional Line Verizon Nortwest First Line Each Additional Line Business Residence $52.00 $52.00 $30.00 $30.00 $43.00 $43.00 $27.00 $27.00 $45.00 $45.00 $30.00 $30.00 Issued: November 25, 2009 Issued by: Effectve: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 65 SECTION 7.0 - LOCAL RESALE SERVICES PRICE LIST (CONTINUED) 7.5 Business PBX Tru Servce PBX Tru service provides a Customer with a single, voice-grade telephonic communcations chanel which can be used to place one cal at a tie. Tru are provided for connecon of Customer-provided private branch exchanges (PBX) or other station equipment to the public switched telecommuncations network. PBX Tru are available to Business Customers as Inward, Outward or Two-Way combination tr where servces and facilties permt. Each PBX Tru is provided with Touchtone signlig at no additional charge. An optional per tr Huntig featue is avaiable for Customers which routes a call to the next idle tr in a prearanged group (see Section 7.3). PBX Tru may alo be equipped with Direct Inward Dialg (DID) capabilty and DID number blocks for additional charges (see Setion 7.6). Usage charges are lited in Setion 7.3. Qwest LATA 652 / South IdahoRATE CLAS SERVICE TYE Flat Rate Measured Rate $3.08 $11.50 $35.21 $12.63 $37.20 $17.51 Rate Class 1 Rate Class lA Rate Class 2 QwestLATA 676 / North IdahoRATE CLA SERVICE TYE Flat Rate Measured Rate $38.74 N/A$45.19 N/A Rate Class 1 Rate Class 2 Non-Recug Charge $117.50 Issued: November 25, 2009 Issued by: Efective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 66 SECTION 7.0 - LOCAL RESALE SERVICES PRICE LIST (CONTINUED) 7.6 Direct Inward Dialing (DID) Servce Direct Inward Dialg ("DID") permts cal incomig to a PBX system or other Customer Premi Equipment to be routed to a specifc station without the assistace of an attndant. DID call are routed diectly to the station associated with the caled number. DID service as offered by the Company provides the necessary tr, telephone numbers, and out-pulsing of digits to enable DID service at a Customet s location. DID service requies special PBX softare and hardware not provided by the Company. Such hardware and softare is the responsibilty of the Customer. The following charges apply to Customers subscbing to DID service provided by the Company. These charges are in addition to recg and non-recrig charges for PBX Tru as shown in Setion 7.5 of th taif. The Customer wi be charged for the number of DID numbers utied out of the available 20 numbers. Establih Tru Group and Provide 20 DID Numbers Each Additional DID Number DID Tru Termition: Per Tru Intaation Charge Monthy Recrrig $20.00 $1.00 $3.00 $0.15 $50.00 $50.00 Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSlutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 67 7.7 Reserved For Futue Use SECTION 7.0 - LOCAL RESALE SERVICES PRICE LIST (CONTINUED) 7.8 Optional Calling Featues The features in th secon are made avaiable on an individual basis or as part of multiple featue packages. All featues are provided subject to availabilty. Certain featues may not be avaiable with all classes of servce. Tranmision levels for cal forwarded or cal placed or received using optional calg features may not be acceptable for al some uses in some cases. 7.8.1 Featues Ofered on a Usage Sensitive Basis The followig featues are avaiable to al local exchange lie Customers where facilties and services permit. Customers may uti each feature by dilig the appropriate access code. The Customer wi be biled the Per Feature Activation Charge shown in the followig table each tie a feature is used by the Customer. Customers may subscribe to these featues on a monthy basis at their option to obtain unted use of these features for a fied monthy charge. Qwest LATA 652jSouthldaho Optional Calg Features TheeWay Callg Call Return Repeat Dialig Callg Trace, Per Call Business $0.95 $0.95 $0.95 $1.00 Qwest LATA 676jNorthldaho Optional Calg Features TheeWay Calg Call Return Repeat Diag Callg Trace, Per Ca Business $0.75 $0.75 $0.75 $1.00 Verizon Northwest Optiona Calg Features TheeWay Calg Call Retu Repeat Dialig Callg Trace, Per Call Business $0.75 $0.75 $0.75 $1.00 Residence $0.95 $0.95 $0.95 $1.00 Residence $0.75 $0.75 $0.75 $1.00 Residence $0.75 $0.75 $0.75 $1.00 Denial of per call activation for TheeWay Callg, Cal Retu and Repeat Dialg from any lie or tr is available to Customers upon request at no additiona charge. Issued: November 25, 2009 Issued by:Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 Efective: MIEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orgial Page 68 7.8 Optional Calling Featues, (Continued) SECTION 7.0 - LOCAL RESALE SERVICES PRICE LIST (CONTINUED) 7.8.2 Featues Ofered on a Monthly Basis The followig optional callg featues are offered to Customers on a monthy basis. Customers are alowed unted use of each featue. No usage sensitive charges apply. Multie Customers must order the appropriate number of features based on the number of lies which wi have access to the featue. Qwest LATA 652/Southldaho ~,2nal Caling Featue _1I1~~ttm¡:£"t~~",,~,_::,~,,~úlül;t¡&lf:;h~-:;¿:1titig~'Kt~______~ArK"t" Sped Callg - 8 Number Speed Callg - 30 Number Cal Forwarding Varable Cal Forwarding - Busy Line (Expanded) Cal Forwardig - Busy Line (Overfow) Cal Forwardig - Busy Line (programmable) Cal Forwarding - Dont Anwer (Expanded) Call Forwardig - Dont Anwer (programable) Call Forwarding - Busy Line / Don t Anwer Call Forwarding - Busy Line Ext. / Don t Anwer Call Forwarding - Busy Line (Overfow) / Don't Anwer Call Waitig Thee Way Callg Call Manger Connecton (CMC) CMC with Cal Waitig CMC with Receptionit Call Rejection Abbreviated Access - (One Digit) - Each Shared List Abbreviated Access - (One Digit) - Each Line Arranged Abbrevited Access - (Two Digits) - Each Shared List Abbrevited Access - (Two Digits) - Each Line Arranged Caler il - Number Caler il - Name & Number Caler il - With Privacy + Cal Tranfer Business Residence "",5it'fh'_~ - -_,:,l&~,:,:"t_\,,,,,~'$, , 4.38 5.47 5.50 3.00 8.95 8.00 4.00 4.50 5.50 5.50 10.45 7.80 5.47 19.95 19.95 19.95 4.50 20.00 0.50 30.00 0.50 7.50 7.95 10.95 6.00 2.00 3.50 3.00 0.35 N/A 1.85 1.10 2.60 1.35 1.35 N/A 5.50 3.50 N/A N/A N/A 4.50 N/A 0.50 N/A 0.50 6.95 6.95 9.95 6.00 Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSlutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.c. No. 2- Telephone Original Page 69 SECTION 7.0 - LOCAL RESALE SERVICES PRICE LIST (CONTINUED) 7.8 Optional Calling Featues, (Continued) 7.8.2 Featues Ofered on a Monthly Basis, (Continued) Qwest LATA 652/Southldaho, (Continued) Contiuous Redial Dial Call Waitig Directed Cal Pickup Directed Call Pickup w / Barge In Distictive Alert HotLine Warm Line Last Cal Retu Priority Cal Remote Access Forwardig Scheduled Forwarding Receptionit w / Number only Receptionit w / Name & Number Receptionit w / Caller il w / Privacy + Do Not Disturb Dial Lock Custom Rigig - First Additional Number Custom Rigig - Seond Additional Number Custom Rigig - Thd Additional Number 3.50 3.50 2.15 1.00 1.00 1.00 2.00 2.50 4.50 3.50 8.45 9.45 15.30 15.75 18.75 3.95 3.95 7.45 5.25 5.25 3.50 3.50 2.15 1.00 1.00 1.00 2.00 3.50 4.00 3.50 5.00 6.00 12.45 12.45 15.45 3.95 3.95 5.00 2.50 2.50 Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 70 7.8 Optional Calling Featues, (Continued) SECTION 7.0 - LOCAL RESALE SERVICES PRICE LIST (CONTINUED) 7.8.2 Featues Ofered on a Monthly Basis, (Continued) Qwest LATA 676 j North Idaho1 -8 Speed Calg - 30 Number Call Forwardig Varable2 Cal Forwardig - Busy Line (Expanded) Cal Forwarding - Bus Line (Overfow) Cal Forwardig - Don't Anwer (Expanded) Call Forwardig - Bus Line Overfow / Don't Anwer Call Forwardig - Busy Line Ext. / Don't Anwer Cal Waitig Thee Way Calg Cal Manager Connecon (CMC) CMC with Ca Waitig CMC with Receptionit Call Rejecon Abbreviated Access - (One Digit) - Each Shared List Abbreviated Access - (One Digit) - Each Line Aranged Abbrevited Access - (Two Digits) - Each Shared List Abbreviated Access - (Two Digits) - Each Line Arranged Caller il - Number Caller il - Name & Number Call Tranfer Selective Call Forwarding Contiuous Redil Hot Lie, each lie aranged Warm Lie, each lie arranged Last Cal Retu Priority Cal Dial Lock 5.55 3.50 1.00 4.00 2.00 5.50 2.50 4.00 3.50 19.95 19.95 19.95 4.50 20.00 0.50 30.00 0.50 7.50 7.95 6.00 3.50 3.50 2.00 2.50 3.50 3.50 3.95 3.00 3.00 N/A 0.35 1.10 1.35 N/A 4.15 3.50 N/A N/A N/A 4.50 N/A 0.50 N/A 0.50 5.50 5.95 6.00 3.50 3.50 2.00 2.50 3.00 3.50 3.95 i A nonrecrring charge applies per request to establih or change one or more custom callg features (Residence-$7.00/lie; Business-$11.00 /lie) 2 Call that are forwarded outside the local callg area wil result in message toll charges from the called number to the forwarded number. Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITL NETSOLUTIONS, INC Local Exchange Servces TARFF P.S.c. No. 2- Telephone Orgial Page 71 7.8 Optional Calling Featues, (Continued) SECTION 7.0 - LOCAL RESALE SERVICES PRICE LIST (CONTINUED) 7.8.2 Featues Ofered on a Monthly Basis, (Continued) Verzon Northwest12 -8 Speed Callg - 30 Number Cal Forwarding Varble Cal Forwarding - Bus Line Cal Forwarding - Don't Anwer Cal Forwarding - Bus Line / Don't Anwer Cal Waitig Cal Waitig/ Cancel Call Waitig Thee Way Calg Anonymous Cal Block Caller il - Number Caler il - Name & Number Selective Cal Forwardig Contiuous Redil Distictive Rig Lat Cal Return Cal Block Priority Cal Do Not Ditub 3.31 5.02 4.00 1.25 1.25 1.50 6.00 6.50 4.25 0.25 10.00 11.50 6.00 6.00 6.00 6.00 4.00 4.00 4.00 2.81 4.52 3.00 1.25 1.25 1.50 4.00 4.50 3.75 0.25 7.00 7.95 5.00 5.00 6.00 5.00 3.00 3.00 3.00 1 Services offered where facilties are available. 2 A nonrecurring charge applies per request to establih or change one or more custom callg features (Residence-$10.00 /lie; Business-$12.00 /lie). Issued: November 25, 2009 Issued by:Jon Brinton, President Mitel NetSlutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 Effective: MITL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 72 SECTION 8.0 - DIRECTORY ASSISTANCE AND LISTING SERVICES 8.1 Directory Listings 8.1.1 The Company shall provide for a single directory litig, termed the priar litig, in the telephone diectory publihed by the domit local exchange servce provided in the Customer's exchange area of the Station number which is designted as the Customer's mai bilg number. Directory litigs of additiona Company Station numbers, other th the Customer's mai bilg number, associated with a Customer's service wi be provided for a monthy recrring charge per litig. 8.1.2 Free Listings The following litigs are provided at no additional charge to the Customer: one litig for each individual lie service, auxilary lie or PBX system. Qwest LATA 652/SouthIdaho Business Residence Each Additional Listig, per month $6.00 $1.50 Qwest LATA 676/North Idaho Business Residence Each Additional Listig, per month $2.00 $1.50 Verzon Northwest Business Residence Each Additional Listig, per month $1.50 $1.00 8.1.3 Non-Published Servce Non-publihed service mean that the Customer's telephone number is not lited in the diectory, not does it appear in the Company's Directory Assistace Records. There is a monthly charge for each non-publihed service. Qwest LATA 652/SouthIdaho Non-publihed service charge, per month Business $4.00 Residence $4.00 Qwest LATA 676/NorhIdaho Non-publihed service charge, per month Business $4.00 Residence $4.00 Verzon Northwest Non-publihed service charge, per month Business $4.00 Residence $4.00 Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 73 SECTION 8.0 - DIRECTORY ASSISTANCE AND LISTING SERVICES (CONTINUED) 8.1 Directory Listings 8.1.4 Non-Listed Service Non-lited service mean that the Customer's telephone number is not lited in the directory, but does it appear in the Company's Directory Assistace Records. There is a monthy charge for each non-lited service. Qwest LATA 652/Southldaho Non-lited service charge, per month Business Residence $2.50 $2.50 Business Residence $2.50 $2.50 Business Residence $2.50 $2.50 Qwest LATA 676/Northldaho Non- lited service charge, per month Verzon Northwest Non-lited service charge, per month 8.2 Directory Assistance Servces 8.2.1 Directory Assistance A Directory Assistance charge applies per local directory assistance call. The Customer may make two (2) requests for a telephone number per call. The Directory Assistance Charge applies regardless of whether the Directory Assistance operator is able to supply the requested number. Qwest LATA 652/Southldaho Each Local Directory Assistace Call $1.25 Qwest LATA 676/Northldaho Each Local Directory Assistace Call $0.85 Verzon Northwest Each Local Directory Assistace Call $0.95 Issued: November 25, 2009 Issued by: Effecve: Jon Briton, President Mitel NetSlutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 74 SECTION 9.0 - ADVANCED SERVICES 9.1 ISDN PRI Service with Unlimited Local Callng ISDN PRl offers an array of value-added features, such as callg number identiication and call- by-call selection that enhance productivity. ISDN PRl is configured with 23 64 Kbps bi-directional B (Bearer) chanels and one 64 Kbps D (Data) channeL. Unique to ISDN PRl is its abilty to designate the D chanel to handle all of the signalig and call control requiements and leave the remaing 23 B chanels free for any mi of circuit-switched voice and data. Each of these products is offered under a 12, 24 or 36 month term agreement. Rates include unlted local callg for sent-paid, diectly dialed call. Rates do not include calg card call, inormation type call to Time and Weather, 555, 700, 900, 976 Services, Directory Assistace or any other type of Operator Handled call. ISDN PRl includes the following non-optional Feature Package: Inbound Callg Line ID-Name & Number and Call by Call Selection. Regional Toll and Long Distance Services must be PIC'd to the Company. These rates are in addition to ISDN PRl and DS1 rates below. Recurrig Charges Qwest LATA 652 / South Idaho QwestLATA676/ North Idaho Verizon Northwest Monthy Recrring Charge 12 Months 24 Month 36 MonthICB ICB ICBICB ICB ICBICB ICB ICB Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSlutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orgial Page 75 SECTION 9.0 - ADV ANCED SERVICES (CONTINUED) 9.1 ISDN PRI Service with Unlimited Local Callng (Continued) Non-Recrring Charges Non-Recrring Charge 12 Month 24 Month 36 Month Qwest LATA 652 / South Idaho First Line ICB ICB ICB Each Addl Line ICB ICB ICB QwestLATA 676 / North Idaho First Line ICB ICB ICB Each Addl Line ICB ICB ICB Verizon Northwest First Line ICB ICB ICB Each Addl Line ICB ICB ICB Expedite Service Charge1 PerPRI Qwest LATA 652 / South Idaho ICB Qwest LATA 676 / North Idaho ICB Verion Northwest ICB Subsequent Order Supplement Charge2 First Change Change Qwest LATA 652 / South Idaho ICB ICB Qwest LATA 676 / North Idaho ICB ICB Verizon Northwest ICB ICB Order Cancellation ChargeErr Bookmk not Per PRl defined. Qwest LATA 652 / South Idaho ICB Qwest LATA 676 / North Idaho ICB Verizon Northwest ICB 1 Expedite Service Charges apply when customer requests intallation of service in less tie than normal intallation interval of 30 business days. 2 Order Supplement Charges apply when a change of the Requested Service Date is requested by cutomer. A change of requested service date must be with 30 days of the previous requested servce date. In no event wil the Company be obligated to accept more than thee (3) changes to a requested service date. The service wi be deemed canceled upon the fourth (4) such request and applicable Order Cancellation Charges wil apply. Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 76 SECTION 9.0 - ADV ANCED SERVICES (CONTINUED) 9.2 Digital DS-l PBX Servce with Unlimited Local Callng This servce provides a trunk side DSI electrcal interface from the customer's digital PBX system to a digita port on a local Company switch for the origiation and termination of call. Trafc to and from the digita PBX can be received or dialed directly from any PBX station without the need for an attendant. These digital tr deliver a high-speed DSI (Tl) connection between your PBX and the Company network. There are up to 24 chanels on one facilty, each of which can be used to place or receive call. Th multi-chanel capabilty dramatically reduces the need for additional PBX circuit cards. Each of these products is offered under a 12, 24 or 36 month term agreement. Rates include unlited local callg for sent-paid, directly dialed call. Rates do not include callg card call, inormation type call to Time and Weather, 555,700,900,976 Services, Directory Assistance or any other type of Operator Handled call. Regional Toll and Long Distace Services must be PIC'd to the Company. These rates are in addition to ISDN PRI and DSI rates below. Monthy Recurring Charges Qwest LATA 652 / South Idaho Qwest LATA 676 / North Idaho Verizon Northwest Monthy Recurrig Charge 12 Months 24 Month 36 MonthICB ICB ICBICB ICB ICBICB ICB ICB Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MIL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 77 SECTION 9.0 - ADV ANCED SERVICES (CONTINUED) 9.2 Digital DS-l PBX Servce with Unlimited Local Callng (Continued) Non-Recurrin& Char&es Non-Recurring Charge 12 Month 24 Month 36 Months Qwest LATA 652 / South Idaho First Line ICB ICB ICB Each Addl Line ICB ICB ICB Qwest LATA 676 / North Idaho First Line ICB ICB ICB Each Addl Line ICB ICB ICB Verizon Northwest First Line ICB ICB ICB Each Addl Line ICB ICB ICB Expedite Service Charge!PerDSl Qwest LATA 652 / South Idaho ICB Qwest LATA 676 / North Idaho ICB Verizon Northwest ICB Subsequent Order Supplement Charge2 First Change Change Qwest LATA 652 / South Idaho ICB ICB Qwest LATA 676 / North Idaho ICB ICB Verizon Northwest ICB ICB Order Cancellation ChargeErrr!PerDSl Bookmk not defined. Qwest LATA 652 / South Idaho ICB Qwest LATA 676 / North Idaho ICB Verizon Northvvest ICB ! Expedite Service Charges apply when customer requests intallation of service in less tie than normal intallation interval of 30 business days. 2 Order Supplement Charges apply when a change of the Requested Service Date is requested by customer. A change of requested service date must be with 30 days of the previous requested service date. In no event wil the Company be obligated to accept more than three (3) changes to a requested service date. The service wil be deemed canceled upon the fourth (4) such request and applicable Order Cancellation Charges wi apply. Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MIEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 78 SECTION 9.0 - ADV ANCED SERVICES (CONTINUED) 9.3 ISDN PRI Servce with Unlimited Local Callng and Bundled Tol1lD Servce ISDN PRI offers an array of value-added features, such as callg number identication and call- by-call selection that enhance productivity. ISDN PRI is confgured with 23 64 Kbps bi-directional B (Bearer) chanels and one 64 Kbps D (Data) chaneL. Unique to ISDN PRI is its abilty to designate the D channel to handle all of the signlig and call control requirements and leave the remaing 23 B channels free for any mi of circuit-switched voice and data. This product is offered under a 12, 24 or 36 month term agreement. Rates include unted local callg for sent-paid, directly dialed call. Rates do not include callg card call, inormation tye call to Time and Weather, 555, 700, 900, 976 Services, Directory Assistance or any other tye of Operator Handled call. The Unlted Local Callg and Bundled Toll/LD Service Products are offered with six diferent increments of Toll/LD Minutes of Use: 5,000, 10,000, 15,000, 30,000, 50,000 and 100,000. Installation charges are included in the monthy recurring charges. Regional Toll and Long Distace Services must be PIC'd to the Company. ISDN PRI with Unlted Local and Bundled 5,000 Long Distance MOU This package includes unted local and 5,000 long distance miutes of use. Also included is Inbound Callg Line il-Name & Number & Call-by-Call Selection (ISDN PRI) long distance usage il 5,000 MOUs (including regional toll). Usage over the selected LD package wil be biled at $0.049 per minute. Qwest LATA 652 / South Idaho Qwest LATA 676 / North Idaho Verizon Northwest Monthly Recurring Charge 12 Month 24 Months 36 MonthICB ICB ICBICB ICB ICBICB ICB ICB ISDN PRI with Unlited Local and Bundled 10,000 Long Distace MOU This package includes unlted local and 10,000 long distace miutes of use. Also included is Inbound Callg Line il-Name & Number & Call-by-Call Selection (ISDN PRJ long distace usage il 10,000 MOUs (including regional toll). Usage over the selected LD package wi be biled at $0.049 per minute. Qwest LATA 652 / South Idaho Qwest LATA 676 / North Idaho Verion Northwest Monthly Recurrig Charge 12 Months 24 Month 36 MonthsICB ICB ICBICB ICB ICBICB ICB ICB Issued: November 25, 2009 Issued by: Effecve: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Ariona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orgial Page 79 SECTION 9.0 - ADV ANCED SERVICES (CONTINUED) 9.3 ISDN PRI Servce with Unlimited Local Callng and Bundled TollfD Service (Continued) ISDN PRl with Unlted Local and Bundled 15,000 Long Distance MOU Thi package includes united local and 15,000 long distace miutes of use. Also included is Inbound Callg Line ID-Name & Number & Call-by-Call Selection (ISDN PRJ long distace usage (g 15,000 MOUs (including regional toll). Usage over the selected LD package wil be biled at $0.049 per miute. Qwest LATA 652 / South Idaho Qwest LATA 676/ North Idaho Verizon Northwest Monthy Recurring Charge 12 Months 24 Month 36 MonthICB ICB ICBICB ICB ICBICB ICB ICB ISDN PRI with Unlited Local and Bundled 30,000 Long Distace MOU This package includes unlted local and 30000 long distance miutes of use. Also included is Inbound Callg Line ID-Name & Number & Call-by-Call Selection (ISDN PRI) long distance usage (g 30,000 MOUs (including regional toll). Usage over the selected LD package wil be biled at $0.049 per minute. Qwest LATA 652 / South Idaho Qwest LATA 676 / North Idaho Verion Northwest Monthly Recurrig Charge 12 Month 24 Months 36 MonthICB ICB ICBICB ICB ICBICB ICB ICB Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 80 SECTION 9.0 - ADV ANCED SERVICES (CONTINUED) 9.3 ISDN PRI Servce with Unlimited Local Calling and Bundled TollfD Service (Continued) ISDN PRI with Unlted Local and Bundled 50,000 Long Distace MOU This package includes unlted local and 50,000 long distace minutes of use. Also included is Inbound Callg Line ID-Name & Number & Call-by-Call Selection (ISDN PRJ long ditance usage (§ 50,000 MOUs (including regional toll). Usage over the selected LD package wil be biled at $0.049 per miute. Qwest LATA 652 / South Idaho Qwest LATA 676/ North Idaho Verizon Northwest Monthly Recurring Charge 12 Month 24 Month 36 MonthICB ICB ICBICB ICB ICBICB ICB ICB ISDN PRI with Unlted Local and Bundled 100,000 Long Distace MOD This package includes unlted local and 100,000 long distace minutes of use. Also included is Inbound Callg Line ID-Name & Number & Call-by-Call Selection (ISDN PRJ long distance usage (§ 100,000 MOUs (including regional toll). Usage over the selected LD package wil be biled at $0.049 per minute. Qwest LATA 652 / South Idaho Qwest LATA 676 / North Idaho Verizon Nortwest Monthy Recurring Charge 12 Month 24 Month 36 MonthICB ICB ICBICB ICB ICBICB ICB ICB Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 81 SECTION 9.0 - ADV ANCED SERVICES (CONTINUED) 9.4 Digital DS-l PBX Service with Unlimited Local Callng and Bundled TollfD Service Th service provides a tr side DSl electrical interface from the customer's digital PBX system to a digital port on a local Company switch for the origiation and termination of call. Trafc to and from the digital PBX can be received or dialed directly from any PBX station without the need for an attendant. These digital tr deliver a high-speed DS1 (T1) connection between your PBX and the Company network. There are up to 24 chanels on one facilty, each of which can be used to place or receive call. This multi-channel capabilty dramatically reduces the need for additional PBX circuit cards. Each of these products is offered under a 12, 24 or 36 month term agreement. Rates include united local callg for sent-paid, directly dialed call. Rates do not include callg card call, inormation type call to Time and Weather, 555, 700, 900, 976 Services, Directory Assistance or any other tye of Operator Handled call. The Digital D5-1 PBX Service with Unlited Local Callg and Bundled Toll/LD Service Products are offered with six different increments of Toll/LD Minutes of Use: 5,000, 10,000, 15,000,30,000,50,000 and 100,000. Intaation charges are included in the monthy recurring charges. Regional Toll and Long Distace Services must be PIC'd to the Company. ISDN DSl with Unlited Local and Bundled 5,000 Long Distance MOU This package includes unlted local and 5,000 long distace miutes of use. Also included is Inbound Callg Line ID-Name & Number and long distace usage (( 5,000 MOUs (including regional toll). Usage over the selected LD package wil be biled at $0.049 per miute. Qwest LATA 652 / South Idaho Qwest LATA 676 / North Idaho Verion Northwest Monthy Recurring Charge 12 Month 24 Month 36 MonthICB ICB ICBICB ICB ICBICB ICB ICB ISDN DS1 with Unlted Local and Bundled 10,000 Long Distace MOU Thi package includes unted local and 10,000 long ditace minutes of use. Also included is Inbound Callg Line ID-Name & Number and long distace usage (( 10,000 MOUs (including regional toll). Usage over the selected LD package wi be biled at $0.049 per miute. Qwest LATA 652 / South Idaho Qwest LATA 676 / North Idaho Verizon Northwest Monthy Recurring Charge 12 Month 24 Month 36 MonthsICB ICB ICBICB ICB ICBICB ICB ICB Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSlutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.c. No. 2- Telephone Orginal Page 82 SECTION 9.0 - ADV ANCED SERVICES (CONTINUED) 9.4 Digital DS-l PBX Servce with Unlimited Local Callng and Bundled TolJfD Service (Continued) ISDN DSl with Unlted Local and Bundled 15,000 Long Distace MOU Thi package includes unlted local and 15,000 long ditace minutes of use. Also included is Inbound Callg Line ID-Name & Number and long distace usage (g 15,000 MOUs (including regional toll). Usage over the selected LD package wi be biled at $0.049 per miute. Qwest LATA 652 / South Idaho Qwest LATA 676 / North Idaho Verizon Northwest Monthy Recurring Charge 12 Month 24 Months 36 MonthsICB ICB ICBICB ICB ICBICB ICB ICB ISDN DSl with Unlited Local and Bundled 30,000 Long Distance MOU Thi package includes unlited local and 30000 long distace miutes of use. Also included is Inbound Callg Line ID-Name & Number and long distace usage (g 30,000 MOUs (including regional toll). Usage over the selected LD package wil be biled at $0.049 per minute. Qwest LATA 652 / South Idaho Qwest LATA 676 / North Idaho Verion Northwest Monthy Recurring Charge 12 Months 24 Months 36 MonthICB ICB ICBICB ICB ICBICB ICB ICB ISDN DS1 with Unlted Local and Bundled 50,000 Long Distace MOU Th package includes unlited local and 50,000 long distance miutes of use. Also included is Inbound Callg Line ID-Name & Number and long distance usage (g 50,000 MOUs (including regional toll). Usage over the selected LD package wil be biled at $0.049 per miute. Qwest LATA 652 / South Idaho Qwest LATA 676 / North Idaho Verizon Northwest Monthy Recurring Charge 12 Month 24 Month 36 MonthICB ICB ICBICB ICB ICBICB ICB ICB ISDN DS1 with Unlited Local and Bundled 100,000 Long Distace MOU Thi package includes unlited local and 100,000 long distance minutes of use. Also included is Inbound Callg Line ID-Name & Number and long distace usage (g 100,000 MOUs (including regional toll). Usage over the selected LD package wi be biled at $0.049 per minute. Qwest LATA 652 / South Idaho Qwest LATA 676 / North Idaho Verion Northwest Monthly Recrrig Charge 12 Months 24 Month 36 MonthsICB ICB ICBICB ICB ICBICB ICB ICB Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARFF P.S.C No. 2- Telephone Orgial Page 83 SECTION 9.0 - ADV ANCED SERVICES (CONTINUED) 9.5 ISDN BRI Servce ISDN BRI (Basic Rate Interface) uses stadard "twisted pair" cables and is nearly three ties faster than a 56K dial up lie. ISDN PRI (Primary Rate Interface) uses a 1.544 Mbps digital tranport facilty (Tl). Both services provide the superior clarity of digital transmission, a high- speed data interface and suffcient bandwidth capacity to fulf your current and future communcation needs. ISDN BRI consists of two 64 Kbps B (Bearer) chanels and one 16 Kbps D (Data) channeL. Each B chanel has the abilty to integrate voice, data, image and video. The B chanels may be kept separate or bonded together to deliver 128 Kbps. Monthly Recurring Charges Monthy Recurrig Charge1 ISDN Basic Exchange Digital Line, each ISDN Basic Exchange Circuit Switched Voice $10.00 First Line Second Line ISDN Basic Exchange Circuit Switched Data, each ISDN Basic Exchange Alternate Circuit Switched Voice/Data, each n/a 2.00 2.00 2.00 1 These ISDN BRI rates are a supplement to individual Message Rate Service. Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orgial Page 84 SECTION 9.0 - ADV ANCED SERVICES (CONTINUED) 9.6 Digital Centrex Service Digital Centrex Service delivers superior performance, PBX-lie fuctionality including abbreviated dialig, and is compatible with many telephone sets. Each user has a unque seven- digit direct telephone number and customied features. The service is affordable, power failure safe and provides a scalable platform for future growth and technology. Monthly Recurrin& Char&es Contract Lengt Monthy Recurrig Charge 12 months - Assume Dial 9 12 months 24 months 36 months 60 months 84 months 26.61 23.15 21.05 17.59 16.51 15.80 NOTES FOR ALL: Availabilty of services must be verifed with the Company based on customer address and NPA-NXX. Rates do not included FCC End User Charge, FCC Port Charge, or other surcharges and taxes. Minum service period is 12 month. If service is cancelled prior to the end of the contract, a termination charge wi be calculated as follows: a. The average of the sum of all lie charges on thee previous Company invoices to the customer (excluding taxes) multiplied by the number of month remaing in the term agreement. Issued: November 25,2009 Issued by: Effective: Jon Briton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orgial Page 85 10.1 Reserved For Future Use SECTON 10.0 - RESERVED FOR FURE USE Issued: November 25, 2009 Issued by: Efective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 86 11.1 Carrer Presubscription 11.1.1 General SECTION 11.0 - MISCELLANEOUS SERVICES Carrier Presubscription is a procedure whereby a Customer designates to the Company the carrier which the Customer wihes to be the carrier of choice for intraLATA and interLATA toll call, Such call are automaticaly directed to the designted carrier, without the need to use carrier access codes or additional dialig to direct the call to the designated carrier. Presubscription does not prevent a Customer who has presubscribed to an IntraLATA or InterLATA toll carrier from using carrier access codes or additional dialig to direct call to an alternative long distace carrier on a per call basis. 11.1.2 Presubscription Options - Customers may select the same carier or separate carriers for intraLATA and interLATA long distace. The followig options for long distace Presubscription are available: Option A: Option B: OptionC: OptionD: Option E: OptionF: Customer select the Company as the presubscribed carrier for IntraLATA and InterLATA toll call subject to presubscription. Customer may select the Company as the presubscribed carrier for IntraLAT A call subject to presubscription and some other carrier as the presubscribed carrier for interLATA toll call subject to presubscription. Customer may select a carrier other than the Company for intraLATA toll call subject to presubscription and the Company for interLATA toll call subject to presubscription. Customer may select the carrier other than the Company for both intraLATA and interLATA toll cal subject to presubscription. Customer may select two different carriers, neither being the Company for intraLATA and interLATA toll call. One carrier to be the Customers' primary intraLAT A interexchange carrier. The other carrier to be the Customer's primary interLATA interexchange carrier. Customer may select a carrier other than the Company for no presubscribed carrier for intraLATA toll call subject to presubscription which wi require the Customer to dial a carrier access code to route all intraLA T A toll call to the carrier of choice for each cal. Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Orginal Page 87 SECTION 11.0 - MISCELLANEOUS SERVICES (CONTINUED) 11.1 Carer Presubscription, (Continued) 11.1.3 Rules and Regulations Customers of record wi reta their priar interexchange carrieres) unti they request that their dilig arrangements be changed. Customers of record or new Customers may select either Options A, B, C, D, E or F for intraLA TA Presubscription. Customers may change their selected Option and/or presubscribed toll carer at any tie subject to charges specifed in 11.1.5 below: 11.1.4 Presubscrption Procedures A new Customer wi be asked to select intraLATA and interLATA toll carriers at the tie the Customer places an order to establih local exchange service with the Company. The Company wi process the Customet s order for service. Al new Customers intial requests for intraLATA toll servce presubscription shal be provided free of charge. If a new Customer is unable to make selection at the tie the new Customer places an order to establih local exchange servce, the Company wi read a random litig of al avaible intraLATA and interLATA carriers to aid the Customer in selection. If selection is sti not possible, the Company wi inorm the Customer that he/ she wi be given 90 calendar days in which to inorm the Company of hi/her choice for primary toll carrieres) free of charge. Unti the Customer inorms the Company of hi/her choice of priary toll carrier, the Customer wi not have access to long ditace servces on a presubscribed basis, but rather wi be requied to dial a carrier access code to route al toll call to the careres) of choice. Customers who inorm the Company of a choice for toll carrier presubscription with the 90-day period wi not be assessed a servce charge for the intial Customer request. Customers of record may intiate an intraLATA or interLATA presubscription change at any tie, subject to the charges specifed in 11.1.5 below. If a Customer of record inquires of the Company of the carers avaible for toll presubscription, the Company wi read a random litig of all avaible intraLATA carriers to aid the Customer in selection. Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.c. No. 2- Telephone Origial Page 88 SECTION 11.0 - MISCELLANEOUS SERVICES (CONTINUED) 11.1 Carer Presubscrption, (Continued) 11.1.5 Presubscrption Charges (A) Application of Charges Mtr a Customet s intial selection for a presubscribed toll carier and as detaed in Paragraph 11.1.4 above, for any change thereafr, a Presubscription Change Charge, as set forth below wi apply. Customers who request a change in intraLATA and interLATA carers with the same order wi be assesed a single charge per lie. (B) Nonrecurg Charges Per business lie, tr, or port Intial Line, or Tru or Port Additional Lie, Tru or Port $5.00 $5.00 Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC TARIFF P.S.C No. 2- Telephone Local Exchange Servces Orgial Page 89 SECTION 12.0 - EXCHAGE AREAS 12.1 Exchange Areas (RC=Rate Class) EXCHANGE RC EXCHANGE RC EXCHANGE RC Afton 1 American FaIl 2 Arid 1 Ashton 1 Bancroft 2 Blackfoot 2 Blis 2 Boise 2 Buh 2 Burley lA Caldwell 2 Castleford 2 Caumi 1 Cottonwood 1 Craigmont 1 Dietrich 2 Downey 2 Driggs 1 Eden 2 Emmett 2 Glenn Ferr 2 Gooding 2 Grace 2 Grangevile 1 Hagerman 2 Hailey 1 Idaho City 2 Idaho FaIl 2 Island Park 1 Jerome 2 Kamiah 1 Ketchum 1 Kiberly 2 Kooskia 1 Kuna 2 Lapwai 2 Lava Hot Springs 2 Lewiston 2 McCammon 2 Mack 1 Malad 1 Melba 2 Meridian 2 Middleton 2 Montpelier 2 Mountain Home 2 Murtugh 2 Nampa 2 New Acres 2 New Plymouth 2 NezPerce 1 Oakley 2 Oxbow 1 Paris 1 Payett 2 Pocatello 2 Preston 2 Rexburg 2 Rigby 2 Rire 2 Roberts 2 St. Anthony 2 Shelley 2 Shoshone 1 Soda Springs 2 Stanley 1 Star 2 Twi FaIl 2 Weiser 2 Wendell 2 Issued: November 25, 2009 Issued by: Effective: Jon Brinton, President Mitel NetSolutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229 MITEL NETSOLUTIONS, INC Local Exchange Servces TARIFF P.S.C No. 2- Telephone Original Page 90 SECTION 13.0 - PROMOTIONAL OFFRINGS I CONTRACT & ICB 13.1 Promotional Oferigs The Company, upon notiication to Commsion, may make promotional offerings to its service which may include waiving or reducing the applicable charges for the promoted service. The promotional offerings may be lited as to the duration, the date and ties of the offerig and the locations where the offerings are made. 13.2 Contract Rates / Individual Case Basis (ICB) Arangements Competitive pricing arrangements at negotiated rates may be furnihed on an individual case basis (ICB) in response to request by customers to Mitel, for proposals or for competitive bids. Service offered under this tariff provision wi be provided to the Customer pursuant to contract. Unless otherwe specified, the regulations for such arrangements are in addition to the applicable regulations and prices in other sections of th tarif. Specialied rates or charges wil be made available to similarly situated Customers on a non-discriminatory basis. Company wi provide the Commission with copies of any ICB contractual arrangements. Issued: November 25, 2009 Issued by: Effective: Jon Briton, President Mitel NetSlutions, Inc. 7300 W. Boston Street Chandler, Arizona 85226-3229