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HomeMy WebLinkAboutITI Inmate Telephone Inc.pdfIdaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 7, 2009 Boise, Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 7, 2009 Boise, Idaho ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Idaho Price List No. Original Page 2 Issued:08/09/04 Effective:08/23/04 TABLE OF CONTENTS Title Page Cover Check Sheet Table of Contents Symbols Tariff Format Application of Price List Section 1 - Technical Terms and Abbreviations Section 2 - Rules and Regulations Section 3 - Description of Services and Rates Section 4 - Promotions Section 5 - Contract Services Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiLING AUG 232004 Boise, Idaho IDnO400 ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Idaho Price List No. Original Page 3 Issued:08/09/04 Effective:08/23/04 SYMBOLS Changes to this tariff shall be identified on the revised page( s) through the use of symbols. The following are the only symbols used for the purposes indicated below: (C)To signify a change in regulation. (D)To signify a discontinued rate or regulation. (I)To signify an increase in rate or charge. (M)To signify material relocated ITom one page to another without change. (N)To signify a new rate or regulation. (R)To signify a reduced rate or charge. (T)To signify a change or regulation but no change in rate or charge. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 2 3 2004 Boise. Idaho IDnO400 ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Idaho Price List No. Original Page 4 Issued:08/09/04 Effective:08/23/04 TARIFF FORMAT Page Numbering - Sheet numbers appear in the upper right corner of the page. Sheets are numbered sequentially. However, new sheets are occasionally added to the tariff. When a new sheet is added between sheets already in effect, a decimal is added. For example, a new sheet added between sheets 14 and 15 would be 14. Page Revision Numbers -Revision numbers also appear in the upper right corner of each page. These numbers are used to determine the most current sheet version on file with the Commission. For example, the 4th revised Sheet 14 cancels the 3rd revised Sheet 14. Because of various suspension periods, deferrals, etc., the most current sheet number on file with the Commission is not always the tariff page in effect. Consult the Check Sheet for the sheet currently in effect. Paragraph Numbering Sequence -There are nine levels of paragraph coding. Each level of coding is subservient to its next higher level: 1.1. 2. 1. LA. 1. 2. 1. LA. 1. (a). 2. 1. LA. 1. (a). A.l.(a).I.(i). A.l.(a).I.(i).(l ). Check Sheets - When a tariff filing is made with the Commission, an updated Check Sheet accompanies the tariff filing. The Check Sheet lists the sheets contained in the tariff, with a cross- reference to the current revision number. When new pages are added, the Check Sheet is changed to reflect the revision. All revisions made in a given filing are designated by an asterisk (*). There will be no other symbols used on this page if these are the only changes made to it (i., the format, etc. remain the same, just revised revision levels on some pages). The tariff user should refer to the latest Check Sheet to find out if a particular page is the most current on file with the Commission. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 232004 Boise, Idaho IDnO400 ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Idaho Price List No. Original Page 5 Issued:08/09/04 Effective:08/23/04 APPLICATION OF PRICE LIST This price list contains the regulations and rates applicable to the furnishing of intrastate resale common carrier communications service and enhanced directory services by ITI Inmate Telephone, Inc. within the State ofIdaho. Id.aho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 2 3 2004 Boise, Idaho .---. IDnO400. ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Idaho Price List No. Original Page 6 Issued:08/09/04 Effective:08/23/04 SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS Access Line - An arrangement which connects the Customer s telephone to a ITI Inmate s designated switching center or point-of-presence. Account Code - A numerical code, assigned to the Customer, to enable the Company to identify use of a service offering by the Customer and to bill the use of that service offering by the Customer. Multiple Account Codes may be assigned to the Customer to identify individual users or groups of users. Authorization Code - A pre-defined series of numbers to be dialed by the Customer or End User upon access to the Company s system to notify the caller and validate the caller s authorization to use the services provided. The Customer is responsible for charges incurred through the use of his or her assigned Authorization Code Calling Card - A billing arrangement whereby the originating caller may bill the charges for a call to an approved LEC-issued calling card. The terms and conditions ofthe local exchange carrier apply to payment arrangements. Commission - Refers to the Idaho Public Utilities Commission. Company or Carrier - Refers to ITI Inmate Telephone, Inc., unless otherwise clearly indicated by the context. Customer - A person, fmn, partnership, corporation or other entity which arranges for the Carrier to provide discontinue or rearrange telecommunications services on behalf of itself or others; uses the Carrier telecommunications services; and is responsible for payment of charges, all under the provisions and terms of this tariff. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 2 3 2004 Boise, Idaho IDnO400 ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Idaho Price List No. Original Page 7 Issued:08/09/04 Effective:08/23/04 SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, (CONT' End User - Any person, firm, partnership, corporation or other entity that uses the service ofthe Company under the terms and conditions of this tariff. The End User is responsible for payment unless the charges for the service utilized are paid by the Customer. Equal Access - Has the meaning given that term in Appendix B of the Modification of Final Judgment entered August 24, 1982, in United States v. Western Electric, Civil Action No. 82-0192 (United States District Court, District of Colombia), as amended by the Court in its orders issued prior to October 17, 1990. Equal Access Code - An access code that allows the public to obtain an equal access connection to the carrier associated with that code. Initial and Additional Period - The Initial Period denotes the interval of time allowed at the rate specified for a connection between given service points. The Additional Period denotes the interval of time used for measuring and charging for time in excess of the Initial Period. LATA - Local Area of Transport and Access. LEC - Local Exchange Company. ITI Inmate - Refers to ITI Inmate Telephone, Inc., unless otherwise clearly indicated by the context. Operator Dialed Surcharge - A charge which applies to operator assisted calls in addition to any other applicable service charge when the caller has the capability of dialing the billing number and/or the destination telephone number, but chooses to have the operator dial the number instead. Operator Station Call- A service whereby the originating Customer uses the assistance of an operator to place or bill the call. Calls may be billed collect or to a telephone Company issued Calling Card, to an authorized commercial Credit Card, to a Company Travel Card, or to a Third Party. This category does not include calls placed on a Person-to-Person basis. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 2 3 2004 Boise. Idaho IDnO400 ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Idaho Price List No. Original Page 8 Issued:08/09/04 Effective:08/23/04 SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, (CONT' Person-to-Person Call- A service whereby the person originating the call specifies to the Company operator a particular party to be reached. The Party may be an individual person, a particular mobile station, a particular station, room number, department or office to be reached through a PBX attendant. Subscriber - Any person, firm, partnership, corporation, governmental agency or other entity that orders service ITom the Company on behalf of itself or on behalf of others. A Subscriber may, in the ordinary course of its operations, makes telephones available to transient users of its premises for placing of intrastate calls. The Subscriber has a pre-existing business arrangement with the Company and may also be a Customer. Terminal Equipment - Telecommunications devices, apparatus and associated wiring on the Premises of the Customer. Third Party Billing - A billing arrangement by which the charges for a call may be billed to a telephone number that is different ITom the calling number and the called number. V & H Coordinates - Geographic points that define the originating and terminating points of a call in mathematical terms so that the airline mileage of the call may be determined. Call mileage is used for the purpose of rating calls. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 2 3 2004 Boise. Idaho IDnO400 ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Idaho Price List No. Original Page 9 Issued:08/09/04 Effective:08/23/04 SECTION 2 - RULES AND REGULATIONS Undertaking of ITI Inmate Telephone, Inc. ITI Inmate s services and facilities are furnished for communications originating at specified points within the State ofIdaho under terms of this tariff. ITI Inmate installs, operates, and maintains the communications services provided hereinunder in accordance with the terms and conditions set forth under this rate sheet. ITI Inmate may act as the Customer s agent for ordering access connection facilities provided by other entities, when authorized by the Customer, to allow connection of a Customer s location to the ITI Inmate network. The Customer shall be responsible for all charges due for such service arrangement. The Company s services and facilities are provided on a monthly basis unless otherwise provided and are available twenty-four (24) hours per day, seven (7) days per week. Use Services provided under this tariff may be used by the Customer for any lawful telecommunications purpose for which the service is technically suited. The services the Company offers shall not be used for any unlawful purpose or for any use as to which the Customer has not obtained all required governmental approvals, authorizations licenses, consents and permits. A Customer may transmit or receive information or signals via the facilities of the Company. The Company s services are designed primarily for the transmission of voice-grade telephonic signals, except as otherwise stated in this tariff. A user may transmit any form of signal that is compatible with the Company s equipment, but the Company does not guarantee that its services will be suitable for purposes other than voice-grade telephonic communication except as specifically stated in this tariff. Id.aho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 232004 Boise, Idaho IDnO400 ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Issued: Idaho Price List No. Original Page 10 08/09/04 Effective:08/23/04 SECTION 2 - RULES AND REGULATIONS, (CONT' Limitations Service is offered subj ect to the availability of the necessary facilities and equipment, or both facilities and equipment, and subject to the provisions of this tariff. ITI Inmate reserves the right to discontinue or limit service when necessitated by conditions beyond its control, or when the Customer is using service in violation of provisions of this tariff, or in violation of the law. The Company does not undertake to transmit messages, but offers the use of its facilities when available, and will not be liable for errors in transmission or for failure to establish connections. All facilities provided under this tariff are directly or indirectly controlled by ITI Inmate and the Customer may not transfer or assign the use of service or facilities without the express written consent of the Company. Such transfer or assignment shall only apply where there is no interruption of the use or location of the service or facilities. Prior written permission ITom the Company is required before any assignment or transfer. All regulations and conditions contained in this tariff shall apply to all such permitted assignees or transferees, as well as all conditions of service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 2 3 2004 Boise, Idaho . IDnO400 ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Issued: Idaho Price List No. Original Page 11 08/09/04 Effective:08/23/04 SECTION 2 - RULES AND REGULATIONS, (CONT' Liabilities of the Company 2.4. 2.4. The liability of the Company, if any, for damages resulting in whole or in part ITom or arising in connection with the furnishing of service under this tariff, including but not limited to mistakes omissions, interruptions, delays, errors, or other defects in transmission, or failures or defects in facilities furnished by the company in the course of furnishing service or arising out of any failure to furnish service shall in no event exceed an amount of money equivalent to the proportionate charge to the Customer for the period of service during which such mistakes, omissions, interruptions, delays or errors or defects in transmission occur and continue. However any such mistakes, omissions, interruptions, delays, errors or defects in transmission or service that are caused by or contributed to by the negligence or willful act of Customer, or which arise ITom the use of Customer-Provided Facilities or equipment shall not result in the imposition of any liability whatsoever upon the Company. ITI Inmate shall not be liable for any failure of performance hereunder due to causes beyond its control, including but not limited to Acts of God, fires, flood or other catastrophes; atmospheric conditions or other phenomena of nature, such as radiation; any law, order regulation, directive, action of request of the u.S. Government, or any other government including state and local governments having jurisdiction over ITI Inmate or the services provided hereunder; national emergencies; civil disorder, insurrections, riots, wars, strikes lockouts, work stoppages, or other labor problems or regulations established or actions taken by any court or government agency having jurisdiction over the Company or the acts of any party not directly under the control of the Company. Id.aho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 232004 Boise, Idaho IDnO400 ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Issued: Idaho Price List No. Original Page 12 08/09/04 Effective:08/23/04 SECTION 2 - RULES AND REGULATIONS, (CONT' Liabilities of the Company, (Cont' 2.4. 2.4. 2.4. When the services or facilities of other common carriers are used separately or in conjunction with the Company s facilities or equipment in establishing connection to points not reached by the Company s facilities or equipment, the Company shall not be liable for any act or omission of such other common carriers or their agents, servants or employees. ITI Inmate shall be indemnified and held harmless by the Customer and Subscriber ITom and against all loss, liability, damage, and expense, including reasonable attorney s fees, due to claims for libel, slander, or inITingement of copyright or trademark in connection with any material transmittal by any person using the Company s services and any other claim resulting ITom any act or omission of the Customer or Subscriber relating to the use of the Company s facilities. The Company shall not be liable for any act or omission of any other entity furnishing to the Customer facilities or equipment used with the service furnished hereunder; nor shall the company be liable for any damages or losses due in whole or in part to the failure of Customer-provided service, equipment or facilities. The included tariff language does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court's responsibility to adjudicate negligence and consequential damage claims. It is also the court's responsibility to determine the validity of the exculpatory clause. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 2 3 2004 U"o_-, 0 ".:1;10 IDnO400 ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Idaho Price List No. Original Page 13 Issued:08/09/04 Effective:08/23/04 SECTION 2 - RULES AND REGULATIONS, (CONT' Billing and Payment for Service Payment for Service The Customer is responsible for payment of all charges for services and equipment furnished to the Customer for transmission of calls via the Company. The Customer agrees to pay to the Company or its authorized agent any cost(s) incurred as a result of any delegation of authority resulting in the use of his or her communications equipment and/or network services which result in the placement of calls via the Company. The Customer agrees to pay the Company or its authorized agent any and all cost( s) incurred as a result of the use of the service arrangement, including calls which the Customer did not individually authorize. All charges due by the Customer are payable to the Company or any agency duly authorized to receive such payments. Terms of payment shall be according to the rules and regulations of the agency and subject to the rules of regulatory agencies, such as the Idaho Public Utilities Commission. Any objections to billed charges must be promptly reported to the Company or its billing agent. Adjustments to Customers' bills shall be made to the extent that circumstances exist which reasonably indicate that such changes are appropriate. Charges for installations, service connections, moves, and rearrangements, where applicable are payable upon demand by the Company or its authorized agent. The billing thereafter will include recurring charges and actual usage as defined in this Tariff. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 2 3 2004 Boise. Idaho IDnO400 ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Idaho Price List No. Original Page 14 Issued:08/09/04 Effective:08/23/04 SECTION 2 - RULES AND REGULATIONS, (CONT' Billing and Payment for Service, (Cont' Validation of Credit The Company reserves the right to validate the creditworthiness of Customers and billed parties through available verification procedures and to establish a maximum predetermined credit amount. Where a requested billing method cannot be validated or maximum credit amount established, the company may refuse to provide service. Services provided by the Company are available to inmates of confinement facilities in accordance with facility-authorized programs. the Company may request that the confinement facility adopt, as part of its program, terms that enable the Company to collect the charges for all inmate calls, including without limitation, the blocking of calls by the Company to certain telephone numbers when the amount charged to such a telephone number exceeds a predetermined amount or becomes past due. Deposits The Company does not collect Customer Deposits. Advance Payments The Company does not collect Advance Payments. 5.5 Late Payment Charge The Company reserves the right to assess a one-time late payment fee of one and one-half percent (1.5%) for on any amount previously unassessed which remains unpaid at the time the next bill is prepared. An amount is considered past due if unpaid fifteen (15) days following the date of the bill listing amounts owed by the Customer. Any applicable late payment fees will be assessed according to the terms and conditions of the Company or its billing agent. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 232004 Boise, Idaho IDnO400 ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Idaho Price List No. Original Page 15 Issued:08/09/04 Effective:08/23/04 SECTION 2 - RULES AND REGULATIONS, (CONT' Billing and Payment for Service, (Cont' Return Check Charge The Company will assess a return check charge of up to $25., whenever a check or draft presented for payment of service is not accepted by the institution on which it is written. This charge applies each time a check is returned to the Company by a bank for insufficient funds. Billing Disputes Any objections to billed charges must be reported to the Company or its billing agent in writing within twenty (20) days of the closing date printed on the invoice or statement issued to the Customer. Disputes may be submitted orally or in writing. Adjustments to Customers' account shall be made to the extent that circumstances exist which reasonably indicate that such changes are appropriate. Late payment fees will not be applied during the period when a bill is disputed regardless of the outcome of the dispute. Customers may contact the Company s business office at the following toll-ITee number: 1-888-949-3303. If the Customer is not satisfied with the outcome ofthe billing dispute, the Customer may contact the Commission at the following address: Idaho Public Utilities Commission 472 West Washington Statehouse Boise, ill 83720-0074 Telephone: 208-334-0300 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 23 2004 Boise. Idaho IDnO400 ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Idaho Price List No. Original Page 16 Issued:08/09/04 Effective:08/23/04 SECTION 2 - RULES AND REGULATIONS, (CONT' Billing and Payment for Service, (Cont'd. Taxes and Fees All state and local taxes (i.e., gross receipts tax, sales tax, municipal utilities tax) are listed as separate line items on the Customer s bill. To the extent that a municipality, other political subdivision or local agency of government, or Commission imposes upon and collects from the Company a gross receipts tax, occupation tax, license tax, permit fee, franchise fee, or regulatory fee, such taxes and fees shall, insofar as practicable and allowed by law, be billed pro rata to Customers receiving service from the Company within the territorial limits of such municipality, other political subdivision or local agency of government. The Company may adjust its rates and charges or impose additional rates and charges on its Customers in order to recover amounts it is required by governmental or quasi-governmental authorities to collect from or pay to others in support statutory or regulatory programs. '~aho Public Utilities Commission Office of the Secretary ACCEPTED FOR FIll AUG 232004 Boise, Idaho IDnO400 ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Issued: Idaho Price List No. Original Page 17 08/09/04 Effective:08/23/04 SECTION 2 - RULES AND REGULATIONS, (CONT' Refusal or Discontinuance by Company Service continues to be provided until canceled by the Customer, in writing, or until discontinued by the Company as set forth below. The Company may render bills subsequent to the termination of service for charges incurred before termination. ITI Inmate may refuse or discontinue service under the following conditions provided that, unless otherwise stated, the Customer shall be given five (5) days written notice to comply with any rule or remedy any deficiency: 6.4 6.5 For nonpayment of undisputed charges, provided that suspension or termination of service shall not be made without five (5) days written notice to the Customer, except in extreme cases. Such notice will be provided in a mailing separate ITom the Customer s regular monthly bill for service. For non-compliance with or violation of any State, Municipal, or Federal law, ordinance or regulation pertaining to telephone service. For use of telephone service for any purpose other than that described in the application. F or neglect or refusal to provide reasonable access to ITI Inmate or its agents for the purpose of inspection and maintenance of equipment owned by ITI Inmate or its agents. For noncompliance with or violation of Commission regulation or ITI Inmate s rules and regulations on file with the Commission. Without notice in the event of Customer, Subscriber or Authorized User use of equipment in such a manner as to adversely affect ITI Inmate s equipment or service to others. Idaho Public Utilities Commission O!fice of the Secretary ACCEPTED FOR FILIN AUG 2 3 2004 Boise, Idaho IDnO400 ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Idaho Price List No. Original Page 18 Issued:08/09/04 Effective:08/23/04 SECTION 2 - RULES AND REGULATIONS, (CONT' Refusal or Discontinuance by Company, (Cont' Without notice in the event of tampering with the equipment or services owned by ITI Inmate or its agents. Without notice in the event of unauthorized or ITaudulent use of service. Whenever service is discontinued for ITaudulent use of service, ITI Inmate may, before restoring service require the Customer or Subscriber to make, at his or her own expense, all changes in facilities or equipment necessary to eliminate illegal use and to pay an amount reasonably estimated as the loss in revenues resulting ITom such ITaudulent use. Without notice by reason of any order or decision of a court or other government authority having jurisdiction which prohibits Company ITom furnishing such services. Cancellation by Customer Customers may cancel service at any time, either verbally or in writing. Customers are responsible for all charges up through the actual disconnect date. Charges may be avoided by dialing another carrier s access code. Id,aho Public Utilities Commission Office of the . Secretary ACCEPTED FOR FIUN AUG 232004 Boise, Idaho IDnO400 ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Idaho Price List No. Original Page 19 Issued:08/09/04 Effective:08/23/04 SECTION 2 - RULES AND REGULATIONS, (CONT' Interruption of Service Credit allowance for the interruption of service which is not due to the Company s testing or adjusting, negligence of the Customer, or to the failure of channels or equipment provided by the Customer, are subject to the general liability provisions set forth in 2.4 herein. It shall be the obligation of the Customer to notify the Company immediately of any interruption in service for which a credit allowance is desired. Before giving such notice, the Customer shall ascertain that the trouble is not being caused by any action or omission by the Customer within his control, or is not in wiring or equipment, if any, furnished by the Customer. Credit allowances for interruptions of service are limited the initial minimum period charge incurred to re-establish the interrupted call. Inspection, Testing and Adjustment Upon reasonable notice, the facilities provided by the Company shall be made available to the Company for tests and adjustments as may be deemed necessary by the Company for maintenance. No interruption allowance will be granted for the time during which such tests and adjustments are made. Other Rules The Company may temporarily suspend service without notice to the Customer, by blocking traffic to certain cities ofNXX exchanges, or by blocking calls using certain Personal Account Codes when the Company deems it necessary to take such action to prevent unlawful use of its service. The Company will restore service as soon as service can be provided without undue risk. I~aho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 2 3 2004 Boise, Idaho IDnO400 ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Idaho Price List No. Original Page 20 Issued:08/09/04 Effective:08/23/04 SECTION 3 - DESCRIPTION OF SERVICES AND RATES General ITI Inmate provides operator-assisted services originating ITom correctional facilities for communications originating and terminating within the State of Idaho. Service availability may be determined by the correctional institution such that either the allowable duration of calls, or the time of day that service is available, is limited. Intrastate service is offered in conjunction with interstate sefV1ce. Customers are charged individually for each call placed through the Company s network. Charges may vary by service offering, and/or call duration. Customers are billed based on their use of ITI Inmate s services and network. Directory assistance and emergency calling are not available to inmates. At the request of the facility, collect calls to specific numbers may be screened and denied to prevent harassing telephone calls. Calls to all 800, 900 and 976 telephone numbers are blocked unless specifically requested otherwise by the correctional institution. Timing of Calls Timing for all calls begins when the called party answers the call (i.e. when two-way communications are established). Answer detection is based on standard industry answer detection methods, including hardware and software answer detection. Chargeable time for all calls ends when either one of the parties disconnects ITom the call. The minimum call duration and additional billing increments are specified on a per product basis in this section of the tariff. The Company will not bill for incomplete calls. I.aho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 2 3 2004 Boise, Idaho IDnO400 ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Idaho Price List No. Original Page 21 Issued:08/09/04 Effective:08/23/04 SECTION 3 - DESCRIPTION OF SERVICES AND RATES, (CONT' Holidays The Company does not offer rate discounts for calls placed on state of federal holidays. 3.4 Rate Periods The Company does not offer time-of-day rates. Mileage Calculation The Company does not offer distance-sensitive rates. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 232004 Boise, Idaho IDnO400 ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Idaho Price List No. 2nd Revised Page 22 Cancels 1 st Revised Page 22 Issued: March 20, 2008 Effective: March 30, 3008 SECTION 3 - DESCRIPTION OF SERVICES AND RATES, (CONT' Miscellaneous Rates and Charges (T) Public Telephone Surcharge (T) In order to recover the Company s expenses to comply with the FCC's pay telephone compensation plan effective on October 7 1997 (FCC 97-371), an undiscountable per call charge is applicable to all interstate, intrastate and international calls that originate from any domestic pay telephone used to access the Company s services. This surcharge, which is in addition to standard tariffed usage charges and any applicable service charges and surcharges associated with the Company s service, applies for the use of the instrument used to access the Company service and is unrelated to the Company s service accessed from the pay telephone. Pay telephones include coin-operated and coinless phones owned by local telephone companies, independent companies and other interexchange carriers. The Public Pay Telephone Surcharge applies to the initial completed call and any reoriginated call (i.e. using the "#" symbol). Whenever possible, the Public Pay Telephone Surcharge will appear on the same invoice containing the usage charges for the surcharged call. In cases where proper pay telephone coding digits are not transmitted to the Company prior to completion of a call, the Public Pay Telephone Surcharge may be billed on a subsequent invoice after the Company has obtained information from a carrier that the originating station is an eligible pay telephone. The Public Pay Telephone Surcharge does not apply to calls placed from pay telephones at which the Customer pays for service by inserting coins during the progress of the call. Per Call Charge:$0. Idaho Public Utilities CommissiaR Office of the Secretary ACCEPiED FOR FILING MAR 3 0 2008 Boise, Idaho IDnO801 ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Idaho Price List No. Original Page 22. Issued: March 20, 2008 Effective: March 30, 3008 SECTION 3 - DESCRIPTION OF SERVICES AND RATES, (CONT' Miscellaneous Rates and Charges, (Cont'd. Billing Cost Recovery Fee In order to partially offset increased expenses associated with billing calls via local exchange carriers, an undiscountable billing cost recovery fee may apply each billing period in which calls are billed through a Customer s local exchange carrier. The Company will implement this fee based on the arrangement with a specific Correctional Institution. This fee will be charged only once per billing period regardless ofthe number of calls. The fee will not apply in any billing period in which no calls are billed via the Customer s local exchange carrier. This fee does not apply to prepaid services paid for by commercial credit card, check, money order or wire, or for services billed directly to the Customer by the Company. Per Month:$2. Carrier Cost Recovery Fee This fee allows the Company to recover expenses that the Company incurs with regard to state regulatory fees. This is not a charge imposed or required by any government entity. Per bill, per month:$2. Idaho Public Utilities Commissian Office of the Secretary ACCEPTED FOR FILING MAR 3 0 2008 Boise. Idaho IDnO400 (N) (N) ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Idaho Price List No. Original Page 23 Issued:08/09/04 Effective:08/23/04 SECTION 3 - DESCRIPTION OF SERVICES AND RATES, (CONT' Institutional Operator Assisted Calling Institutional operator assisted service allows Inmates to place Collect Calls through an automated call processing system. The call processing system prompts the Inmate and the called party such that the call is completed without live operator assistance. Calls are placed on a collect-only basis to the called party. Oral rate disclosure is available to the called party. A number of special blocking and screening capabilities are available with institutional operator services provided by ITI Inmate. These capabilities allow Institutions to control Inmate access to telecommunications services, reduce fraudulent use of the Company s services, and eliminate harassing calls to persons outside the Institution. For services provided to Inmates of Institutions, the following special conditions apply: Calls to "900" , " 976" or other pay-per-call services are blocked by ITI Inmate. At the request of the Institution, ITI Inmate may block inmate access to toll-free numbers (e., 800, 888) and dialing sequences used to access other carriers or operator service providers (e., 950-XXXX, lOXXXX). At the request of the Institution, ITI Inmate may block Inmate access to "911 " , " 411 ", or local operators reached through "" dialing. At the request of the Institution, ITI Inmate may block Inmate access to specific telephone numbers. Availability of ITI Inmate s services may be restricted by the Institution to certain hours and/or days of the week. IMho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 232004 Boise, Idaho IDnO400 ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Idaho Price List No. Original Page 24 Issued:08/09/04 Effective:08/23/04 SECTION 3 - DESCRIPTION OF SERVICES AND RATES, (CONT' Institutional Operator Assisted Calling, (Cont' At the request of the Institution, no notices or signage concerning the Company s services will be posted with its instruments. Information concerning ITI Inmate s services is provided to the administration of each Institution where the Company s services are offered. Inmates may obtain information regarding rates and charges by requesting such information from the Institution s administration. Inmates will also receive printed information regarding rates and charges upon entry to the facility and periodically thereafter. At the request of the Institution, ITI Inmate may impose time limits on local and long distance calls placed using its services. At the request of the Institution, equipment may be provided which permits monitoring of inmate calls by legally authorized government officials. Idaho Public Utilif,es Commission Olfice of the secret L\ NGACCEPTED FOR AU G 2 3 2004 Boise, Idaho IDnO400 ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Idaho Price List No. 1 st Revised Page 25 Cancels Original Page 25 Issued: March 2 2005 Effective: March 14, 2005 SECTION 3 - DESCRIPTION OF SERVICES AND RATES, (CONT' Institutional Operator Assisted Calling, (Cont' Usage Rates and Charges The following rates and charges apply to non-local calls placed by inmates of confinement institutions. Service is billed in one (1) minute increments following and initial one (1) minute billing period. Usage Rates: All Mileage Bands All Times of Day Per Minute Rate:$1.15 (I) Operator Service Charges: Operator Station Collect: Person -to-Person Collect: $4. $9. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 1 4 2005 Boise, Idaho lDnO501 ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Idaho Price List No. Original Page 26 Issued:08/09/04 Effective:08/23/04 SECTION 4 - PROMOTIONS Promotions - General From time-to- time the Company shall, at its option, promote subscription or stimulate network usage by offering to waive some of all of the nonrecurring or recurring charges for the Customer (if eligible) of target services for a limited duration, not to exceed 90 days, or by offering premiums or refunds of equivalent value. Such promotions shall be made available to all similarly situated Customers in the target market area. All promotions will be filed with the Commission prior to offering them to Customers. Demonstration of Calls From time-to-time the Company shall demonstrate service by providing ITee test calls of up to four (4) minutes duration over its network. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 232004 Boise, Idaho IDnO400 ITI Inmate Telephone, Inc. 4200 Industrial Park Drive Altoona, Pennsylvania 16602 Issued by: James C. Faith, Vice President Idaho Price List No. Original Page 27 Issued:08/09/04 Effective:08/23/04 SECTION 5 - CONTRACT SERVICES General At the option of the Company, service may be offered on a contract basis to meet specialized requirements of the Customer not contemplated in this tariff. The terms of each contract shall be mutually agreed upon between the Customer and Company and may include discounts off of rates contained herein, waiver of recurring or nonrecurring charges, charges for specially designed and constructed services not contained in the Company s general service offerings, or other customized features. The terms of the contract may be based partially or completely on the term and volume commitment, type of originating or terminating access, mixture of services or other distinguishing features. Service shall be available to all similarly situated Customers for six (6) months after the initial offering to the first contract Customer for any given set of terms. Idaho Public Utilities Commission Office ot the Secretar ACCEPTED FOR FIUN AUG 232004 Boise, Idaho IDnO400