20200324Application.pdf

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RECEIVED
2020 February 28, PM 12:38
IDAHO PUBLIC
UTILITIES COMMISSION
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February 28,2020
Via Email
Ms. Diane Hanian, Commission Secretary
ldaho Public Utilities Commission
472 West Washington
Boise, lD 83702
lT> -T- 2o'o I
RE:West Safety Communications lnc.
Notification of Company Name Change and Replacement Tariff
Case GNR-T-01-5
Dear Ms. Hanian,
This filing is submitted on behalf of West Safety Communications lnc. ("Company") to notify the
Commission that the Company has changed its name to lntrado Safety Communications, lnc. The
Company respectfully requests that the Commission issue an updated certificate, if applicable, to reflect
the Company's name as "lntrado Safety Communications, lnc." and change the Company name in all
Commission records. The Company is authorized to provide local telecommunications services in ldaho
pursuant to authority granted in Case No. GNR-T-01-05, Certificate No. 388.
A copy of the Company's Certificate of Amendment on file with the ldaho Secretary of State is attached
hereto as Exhibit A.
Attached hereto as Exhibit B is a replacement local tariff, ldaho Tariff No. 3. This tariff, which replaces in
its entirety the Company's ldaho Tariff No. 2 currently on file with the Commission, contains the same
rates, terms and conditions of service previously approved by the Commission. No changes have been
made to the tariff except to reflect the Company's new name and to sequentially number the pages and
correct section numbering as necessary.
The Company has changed its name as part of a recent rebranding and marketing campaign by its
ultimate parent company, lntrado Corporation f/k/a West Corporation. The Company's name change
does not entail any restructuring, merger or other transaction impacting the corporate existence or
management of the Company. Customer notice is not required because the Company does not currently
have any customers in ldaho.
February 28,2020
Ms. Diane Hanian, Commission Secretary
ldaho Public Utilities CommissionRE: West Safety Communications lnc.
Notification of Company Name Change and Replacement Tariff
Case GNR-T-01-5
Page2
Any questions you may have regarding this filing should be directed to my attention at 407-740-3031 or
via email to [e-mail]. Thank you for your assistance in this matter.
Sincerely,
/s/ Sharon Thomas
Sharon Thomas
Consultant
cc:MJ Rasher - lntrado (via Email)
Sean Ward - lntrado (via Email)
C. Lockett - lntrado (via Email)
D. Klein - !D Commission (via Email)
lDl2001atms:
Enclosures
ST/sp
EXHIBIT A
IDAHO SECRETARY OF STATE DOCUMENTATION
STATE OF IDAHO
Lawerence Denneyl Secretary of Sfafe
Business Office
450 North 4th
fjt?"J
Boise, lD 83720
lntrado Safety Communications, lnc.
11808 MIRACLE HILLS DR
oMAHA, NE 681544403
December 2,2019
Filing Acknowledgment
Please review the filing information below and notify our offtce immediately of any discrepancies.
File # : 426957
Filing Name: lntrado Safety Communications, lnc.
Filing Type: Foreign Business Corporation
Status: Active-Good Standing
Amendment Type: Amendment of Foreign Registration Statement
Filed Date: 121021201911:15 AM
lmage #:80357-9774
This will acknowledge the filing of the attached Amendment of Foreign Registration Statement with an
effective date as indicated above. When conesponding with this offce or iubmitting documents for
filing, ptease refer to the file number given abovL.
Denney
HaggSEWSJ",B[.s.Btfi
",on
Field Name Changed From Changed To
Filing Name
Foreign Name
PrincipalAddress 1
Principal Postal Code
WEST SAFEW
COMMUNICATIONS INC.
WESTSAFEry
COMMUNICATIONS INC.
11808 MIRACLE HILLS DRIVE
68154
Intrado Safety Communications,
lnc.
lntrado Safety Communications,
!nc.
11808 MIRACLE HILLS DR
68154-4403
Phone: 208-3u-2301 * Email: [e-mail] ' website: sos.idaho.gov
State of ldaho
CERTIFICATE OF AMENDMENT
OF
INTRADO SAFEW COMMUNICATIONS, INC.
Filing Number: 426957
t, LAWERENCE DENNEY, Secretary of State of the State of ldaho, hereby
certiff that an amendment of Foreign Registration Statement, duty executed
pursuant to the provisions of the ldaho Uniform Business Organization Code, has
been received in this office and is found to conform to law.
ACCORDINGLY by virtue of the authority vested in me by law, I issue this
Certificate of Amendment of Registration to transact business in this State and attach
hereto a duplicate of the application for such certificate.
Dated: 2 December 2019
Lawerence Denney
Secretary of
Processed by: Business Division
AM ENDITi ENT OF FOREIGN REG ISTRATION STATEMENT
Tltle 30, Ghapter2l, ldaho Gode
Base Flling be: $30.00 + $20.00 furrrnnualprocessing (form mugtbe typ6d).
1. Enti$name: WestSafe Commgnicatioruilnc,
2. The entty nanp is arneMed lo: lntrsdo Safgty Csmmu-nlcations, lnc.
a. lf the nel narne i$ not available or permissible in ldaho, he nama b be used in ldaho is:
3. The,enilty type ls arnendad b:
EI tsusiness Corporalion
tr NonprofitGorporafron
tl Llmlted Uabillty Partrershlp
E Limitd Lhbility Gompany
El other:
E GeneralPartnerstrlp
E General @perativE Assooiation
EI Llmlted,Parhership (lnduding a llmibd. liabilig timlbd parfirershlp
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6. lte name, capadty, and mailing addreas of the govemo(s) is arnended to:
(Neme)(Capesfty)(Adrlress)
lYped Name: Christopher D.
Signature:
Capaclty: Treasurer
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EXHIBIT B
REPLACEMENT LOCAL EXCHANGE TARIFF
IDAHO TARIFF NO. 3
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Original Title Page
LOCAL TELECOMMUNICATIONS SERVICES
This tarifr, Idaho Tariff No 3, issued by Intrado Safety Communications, Inc
replaces in its entirety
Idaho TariffNo. 2 issued by West Safety Communications Inc.
TITLE SHEET
IDAHO
LOCAL TELECOMMUNICATIONS SERVICES TARIFF
OF
INTRADO SAFETY COMMUNICATIONS, INC.
This tariffcontains the descriptions, regulations, and rates applicable to the provision of local
telecommunications services provided by Intrado Safety Communications, Inc. for services
furnished within the State of Idaho. This tariff is on file with the Idaho Public Utilities
Commission, and copies may be inspected, during normal business hours, at the Company's
principal place of business.
Issued by:
Effective:Issued: February 28,2020
Manager - Regulatory Compliance
1601 Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, lnc.Idaho TariffNo. 3
Preface
Original Page I
LOCAL TELECOMMI.JNICATIONS SERVICES
TABLE OF CONTENTS
Title Page ...
Preface
Title
Table of Contents I
2
4
5
6
Check Sheet....
Contact lnformation
Explanation of Symbols
Tariff Format.................
Definitions.
Regulations
Service Areas
Section I
Section 2
Section 3
Section 4
Section 5
Section 6
Section 7
Service Charges and Surcharges....
Services.....
Special Arrangements .....
Promotional Offerings ....
lssued: February 28,2020
Manager - Regulatory Compliance
l60l Dry Creek Drive
Longmont, CO 80503
Issued by:
Effective:
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Preface
Original Page 2
LOCAL TELECOMMUNICATIONS SERVICES
CI{ECK SHEET
Pages of this tariffare effective as of the date shown at the bottom of the respective page(s). Original and
revised pages as named below comprise all changes from the original tariffand are currently in effect as of
the date on the bottom of this page.
SECTION PAGE
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lssued by:
Effective:Issued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
Infado Safety Communications, Inc.Idaho TariffNo. 3
Preface
Original Page 3
LOCAL TELECOMMI,JNICATIONS SERVICES
CHECK SIIEET (CONT',D.)
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Issued by:
Effective:Issued: February 28,2020
Manager - Regulatory Compliance
l60l Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Preface
Original Page 4
LOCAL TELECOMMUNICATIONS SERVICES
CONTACT INFORMATION
Intrado Safety Communications, Inc.
l60l Dry Creek Drive
Longmont, CO 80503
http ://www. intrado.com
Phone :[phone]Fax: [phone]
Customer Contact:
Customer Service: 720494-5800
Commission Contacts:
For complaints and customer inquiries
Regulatory Department
Intrado Safety Communications, Inc
1601 Dry Creek Drive
Longmont, CO 80503
Phone: [phone]Fax: [phone]
For matters concerning tariffs and regulatory affairs:
Regulatory Department
Intrado Safety Communications, lnc.
l60l Dry Creek Drive
Longmont, CO 80503
Phone: [phone]Fax: [phone]
Issued by:
Effective:Issued: February 28,2020
Manager - Regulatory Compliance
1601 Dry Creek Drive
Longmont, CO 80503
Inhado Safety Communications, lnc.Idaho TariffNo. 3
Preface
Original Page 5
LOCAL TELECOMMTJNICATIONS SERVICES
EXPLANATION OF SYMBOLS
The following symbols shall be used in this tariff for the purpose indicated below:
(C) To signiff changed regulation.
(D) - To signify a discontinued rate or regulation.
(I) - To signiff an increase in a rate or charge.
(M) - To signiff material relocated from one page to another without change.
(N) - To signi$ a new rate or regulation.
(R) - To signify a reduced rate or charge.
(T) - To signiff a change in text but no change in rate or regulation.
Issued by:
Effective:Issued: February 28,2020
Manager - Regulatory Compliance
1601 Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, lnc.Idaho TariffNo. 3
Preface
Original Page 6
LOCAL TELECOMMLINICATIONS SERVICES
A.
B.
TARIFF FORMAT
Page Numbering - Page numbers appear in the upper right corner of the page. Pages are numbered
sequentially; however, new pages are occasionally added to the tariff. When a new page is added
between pages already in effect, a decimal is added. For example, a new page added between pages
14 and l5 would be 14.1.
Page Revision Numbers - Revision numbers also appear in the upper right corner of each page. These
numbers are used to determine the most current page version on file with the Commission. For
example, the 4ft Revised Page 14 cancels the 3'd Revised Page 14. Because of various suspension
periods, defenals, etc., the most current page number on file with the Commission is not always the
tariffpage in effect. Consult the Check Sheet for the page currently in effect.
Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of coding is
subservient to its next higher level:
2.
2.1.
2.1.t.
2.1.1.4.
2.1.1.4.1.
2.1.1.A.1.(a).
2.1.1.A.1.(a). I.
2.1.1.A.1.(a). I.(i).
2.1.1.A.1.(a). I.(i). (l).
Check Sheet - When a tariff filing is made with the Commission, an undated check sheet
accompanies the tariff filing. The check sheet lists the pages contained in the tariff, with a cross
reference to the current revision number. When new pages are added, the check sheet is updated to
reflect the revision. All revisions made in a given filing are designated by an asterisk (t). There will
be no other symbols used on the check sheet if these are the only changes made to it (i.e., the format,
etc. remains the same, just revised revision levels on some pages). The tariffuser should referto the
latest check sheet to find out if a particular page is the most current on file with the Commission.
Issued: February 28,2020
Manager - Regulatory Compliance
1601 Dry Creek Drive
Longmont, CO 80503
C
D
Issued by:
Effective
Inhado Safety Communications, Inc.Idaho TariffNo. 3
Section I
Original Page I
LOCAL TELECOMMTINICATIONS SERVICES
SECTION I - DEFINITIONS
9- l - 1 - A three-digit telephone number used to report an emergency situation requiring a response by a public
agency such as a fire department or police department.
9-l-l Failure or Outage - A situation where 9-l-1 calls cannot be hansported to the Public Agency responsible
for answering 9-1-l calls (usually a PSAP).
9- I - l Service Provider - The entity responsible for establishing and overseeing the functions necessary to accept
9- I - I calls placed by callers, delivering the 9- I - I calls to PSAPs using appropriate routing logic, and delivering
emergency response information such as ANI and ALI.
ALI Database - A system of manual procedures and computer programs used to create, store and update ALI
information.
Authorized User - A person, firm or corporation authorized by the Customer or Joint User to be connected to
the service of the Customer or Joint User, respectively. An Authorized User must be specifically named in the
application for service.
Automatic Number Identification (ANI) - A Upe of signaling provided by a Local Exchange Carrier that
automatically identifies the local exchange line from which a call originates.
Automatic Location Identification (ALI) - The automatic display, on equipment at the PSAP, ofthe location of
the caller's telephone number, the address for the telephone, including non-listed and non-published numbers and
addresses, and other information about the caller's location.
Call Bridging - The act of adding an additional party to an existing call; i.e., the origination of another leg on
an existing call to include an additional party. With Call Bridging, the party adding the additional party
remains connected to the call after the additional party is added.
Call Transfer - The act of adding an additional party to an existing call; i.e., the origination of another leg on
an existing call to include an additional party. With Call Transfer, the party adding the additional party may
disconnect before the additional party answers.
Issued: February 28,2020
Manager - Regulatory Compliance
1601 Dry Creek Drive
Longmont, CO 80503
Issued by:
Effective:
Intrado Safety Communications, Inc Idaho TariffNo. 3
Section I
Original Page 2
LOCAL TELECOMMI.INICATIONS SERVICES
SECTION I - DEFINITIONS (CONT',D.)
Central Office (CO) or End Offtce (EO) - A switching unit providing telecommunication services to the
public, designed for terminating and interconnecting lines and tnrnks. The term "End Office" and "Central
Offrce" are used interchangeably in this tariff. More than one CO or EO may be located in the same building.
Commission - Idaho Public Utilities Commrssron
Common Carrier - An authorized company or entity providing telecommunications services to the public.
Company - Whenever used in this tariff, "Company" refers to Intrado Safety Communications, Inc., unless
otherwise specified or clearly indicated by the context.
Communications Service Provider or "CSP" - a provider of wireline, CMRS, VolP, MLTS or any other
service provider permitting its end users of such technology to access a PSAP by dialing the digits u9-l-1".
CSP for the purpose of this Agreement includes, but is not limited to, CLEC, CMRS, VoIP or other service
providing entities requiring access to the Intrado Safety Communications, Inc. network.
Customer - A person, partnership, firm, municipality, cooperative organization, corporation, or govemmental
agency furnished communications service by the Company underthe provisions and regulations ofthis tariff
and/or the Service Order Agreement, and who is responsible for paying the communication service bills and
for complying with applicable rules and regulations of the Company.
Customer Premises - A location designated by the Customer for the purposes of connecting to the Company's
services.
E9-l-l (Enhanced 9-l-l) - An emergency telephone service that includes ANI, ALI (including non-listed and
non-published numbers and addresses), and (optionally) selective routing, to facilitate public safety response.
E9-l-l EmergencyService-AtelecommunicationsservicethatusesAM,ALl(includingnon-listedandnon-
published numbers and addresses), Selective Routing, and the three-digit number "9- l - l ," for reporting police,
fire, medical, or other emergency situations to a PSAP for referral to a public safety agency. As used in this
tarifi E9- I - I Emergency Service does not include discretionary equipment purchased or contracted for that is
not essential to the provision of E9-l-l Emergency Service.
Issued: February 28, 2020
Manager - Regulatory Compliance
1601 Dry Creek Drive
Longmont, CO 80503
Issued by:
Efifective:
lntrado Safety Communications, lnc Idaho TariffNo. 3
Section I
Original Page 3
LOCAL TELECOMMUNICATIONS SERVICES
SECTION I - DEFINITIONS (CONT',D.)
Eg-l-l Selective Router Trunk - A trunk from an E9-l-1 Selective Routing Tandem capable of transmitting
the ANI associated with the caller's local exchange line. The E9-1-l Selective Router Trunk may be between
an E9-l-l Selective Routing Tandem and a PSAP, or between Eg-l-l Selective Routing Tandems; the latter
configuration is also known as an inter-Selective Router Trunk.
E9- 1 - 1 Tandem or E9- I - I Selective Routing Tandem - The switch that provides the routing and switching of 9-
l-l calls. The E9-l-1 Tandem controls delivery of the call with ANI to the PSAP and provides Selective
Routing, speed calling, selective transfer, fxed transfer, and certain maintenance functions for each PSAP.
E9-l -l Trunks - The trunks that connect from the End Office serving the individual telephone that originates a
9-l-l call to the E9-l-l Selective Routing Tandem.
Emergency Service Number @SN) - An ESN is a number, typically three to five digits in lenglh, that maps to
a primary 9-l-l call handler (usually a PSAP), and a set of emergency service agencies (e.g., law
enforcement, fire, emergency medical service) that serve a specific range of addresses within a particular
geographical area, or Emergency Service Zone (ESZ).
Facilities - CentralOffice equipment, supplemental equipment apparatus, wiring, cables (outside plant) and other
material and mechanisms necessary to or furnished in connection with the services of the Company.
Issued: February 28,2020
Manager - Regulatory Compliance
l60l Dry Creek Drive
Longmont, CO 80503
Issued by
Effective:
lnhado Safety Communications, lnc.Idaho TariffNo. 3
Section 1
Original Page 4
LOCAL TELECOMMTINICATIONS SERVICES
SECTION I - DEFINITIONS (CONT',D.)
Governing Authority - The governing body of a state, county, clty, clty and county, town, of other governing
body (e.g., the board of directors of a special district) that oversees the PSAP(s) within the Goveming Authority's
jurisdiction.
Holiday - New Year's Day, Memorial Day, Independence Day, Labor Day, ThanksgivingDay, or Christmas
Day.
Individual Case Basis (ICB) - A service arangement where the regulations, rates and charges are developed
based on the specific circumstances of the Customer's situation.
Intrado Safety - Intrado Safety Communications, Inc., issuer of this tariff.
Joint User - A person, firm or corporation designated by the Customer as a user of service furnished to the
Customer by the Company, and to whom a portion of the charges for such facilities are billed under a joint
use arrangement.
Issued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
Issued by
Effective
Inhado Safety Communications, Inc Idaho TariffNo. 3
Section I
Original Page 5
LOCAL TELECOMMLTNICATIONS SERVICES
SECTION I - DEFINITIONS (CONT',D.)
Local Exchange Carrier (LEC) - Refers to any person, corporation or entity that pursuant to the statutes and
rules of the State of Idaho and the Idaho Public Utilities Commission is authorized to provide
telecommunications Local Exchange Services on a resale or facilities basis.
Local Exchange Service - Refers to local service that allows a user of the service to complete calls through
facilities provided for intercommunications to other telephones within a specified area without payment of toll
charges. This service may also provide access to and from the telecommunication network for long distance
calling.
Master Street Address Guide (MSAG) - A database of street names and house number ranges within their
associated communities that defines ESZs and associated ESNs to enable proper routing of E9-1-l calls.
National EmergencyNumberAssociation (NENA) - An intemational not-for-profit organization whosepurpose
is to lead, assist, and provide for the development, availability, implementation and enhancement of a universal
emergency telephone number or system common to all jurisdictions through research, planning, publications,
training and education.
Nonrecurring Charge (NRC) - The initial charge, usually assessed on a one-time basis, to initiate and establish
service.
Issued: February 28,2020
Manager - Regulatory Compliance
1601 Dry Creek Drive
Longmont, CO 80503
Issued by:
Effective
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Section I
Original Page 6
LOCAL TELECOMMUNICATIONS SERVICES
SECTTON l - DEFINITIONS (CONT'D.)
Person - Any individual, firm, partnership, co-partnership, limited partrership, joint venture, associationo
cooperative organization, limited liability corporation, corporation (municipal or private and whether organized
for profit or not), govemmental agency, state, county, political subdivision, state departnen! commission, board,
or bureau, fraternal organization, nonprofit organization, estate, trust, business or common law trust, receiver,
assignee for the benefit of creditors, trustee, or trustee in bankruptcy or any other service user.
Premises - All the space in the same building that a Customer has the right of occupancy to the exclusion of
others or shares the right of occupancy with others; and all space in different buildings on continuous property,
provided such buildings are occupied solely by one Customer. Foyers, hallways, and other space provided for the
common use of all occupants of a building are considered the premises of the operator of the building.
Pseudo Automatic Number Identification (pANI) - A number consisting of the same number of digits as ANI
and used to query routing and ALI databases.
Public Agency - Any state, county, city, city and county, town, municipal corporation, public district, or other
public authority located in whole or in part within the State of Idaho that provides or has the authority to provide
fne fighting, law enforcement, ambulance, emergency medical, or other emergency services.
Public Emergency - The presence of actual or imminent conditions that are either an immediate danger to the
health or safety of people, or a likelihood of sever ineparable damage to property.
Public Safety Answering Point (PSAP) - A facility equipped and staffed to receive 9-l-l calls ftom the 9-l-l
Service Provide(s). PSAPs operate under the direction ofthe Goveming Authority and are responsible to direct
the disposition of 9-l-l calls.
Issued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
Issued by:
Effective:
Intrado Safety Communications, lnc Idaho TariffNo. 3
Section I
Original Page 7
LOCAL TELECOMMUNICATIONS SERVICES
SECTION I - DEFINITIONS (CONT',D.)
Recurring Charges - The charges to the Customer, usually monthly, forservices, facilities and equipment, that
continue for the agreed upon duration ofthe service.
Selective Routing - The routing of a 9-l-l call from an E9-l-l Selective Router Tandem to a designated PSAP
based upon the seven-digit or ten-digit telephone number or pANI associated with the caller dialing 9-l-1.
Service Commencement Date - The first day following the date that the Company notifies the Customer that
the requested service or facility is available for use, unless extended by the Customer's refusal to accept
service that does not conform to standards set forth in the Service Order Agreement or this tariff, in which
case the Service Commencement Date is the date of the Customer's acceptance. The Company and Customer
may mutually agree on a substifute Service Commencement Date.
Service lntemrption - The inability to complete calls due to equipment malfunctions or human errors. Service
Intemrption shall not include service difficulties such as slow dial tone, circuits busy or other network and/or
switching capability shortages. Nor shall Service lntemtption include the failure of any service or facilities
provided by a Common Carrier or other entity other than the Company.
Service Order Agreement - The written request for Company services executed by the Customer and the
Company in the format devised by the Company. The signing of a Service Order Agreement form by the
Customer and acceptance by the Company initiates the respective obligations ofthe parties as set forth therein
and pursuant to this tariff.
Issued: February 28,2020
Manager - Regulatory Compliance
l60l Dry Creek Drive
Longmont, CO 80503
Issued by
Effective:
Intrado Safety Communications, [nc.Idaho TariffNo. 3
Section 2
Original Page I
LOCAL TELECOMMLINICATIONS SERVICES
SECTION 2 - REGULATIONS
2.1. Undertaking of the Company
2.1.1. Scope
The Company undertakes to furnish communications service to Customers pursuant to the
terms ofthis tariffin connection with one-way and/ortwo-way transmission between points
within the State of Idaho.
The Company is responsible under this tariff only for the services and facilities provided
hereunder, and it assumes no responsibility for any service provided by any other entity that
purchases access to the Company network in order to originate or terminate its own services,
or to communicate with its own customers.
Failure by the Company to assert its rights pursuant to one provision of this tariffdoes not
preclude the Company from asserting its rights under other provisions.
2.1.2. Shortage of Equipment or Facilities
A.The Company reserves the right to limit or to allocate the use of existing facilities,
or of additional facilities offered by the Company, when necessary because of lack
of facilities, or due to some other cause beyond the Company's control.
B.The furnishing of service under this tariff is subject to the availability on a
continuing basis of all the necessary facilities and is limited to the capacity of the
Company's facilities as well as facilities the Company may obtain from other
carriers to furnish service from time to time as required at the sole discretion ofthe
Company.
Issued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
Issued by:
Effective:
Inhado Safety Communications, Inc.Idaho TariffNo. 3
Section 2
Original Page 2
LOCAL TELECOMMTINICATIONS SERVICES
SECTION 2 - REGULATIONS (CONT',D.)
2.1. Undertaking of the Company (Cont'd.)
2.1.3. Terms and Conditions
A.Application for Service - Applications for establishment of service must be made to
the Company in writing. These applications become contracts upon approval by the
Company and the Customer orthe establishment of the service and shall be subject
at all times to the lawful rates, charges and regulations of the Company.
B.
C.
The Company reserves the right to refuse an application for service made by a
present or former Customer who is indebted to the Company for service previously
rendered pursuant to this tariffuntil the indebtedness is satisfied.
Minimum Period - Service is provided on month-to-month or on a term agreement
basis. The Minimum Period of Service is one (l) year unless otherwise specified in
this tariff or mutually agreed upon by contract. Penalties may apply for early
termination of the Service Order Agreement (SOA).
D.Continuation of Service - Except as otherwise stated in this tariffor an SOA, at the
expiration of the initial term specified in each Service Order Agreement, or in any
extension thereof, service shall be renewed automatically for a one (l) year term
upon written notification to the Customer 45 to 90 days prior to the expiration ofthe
initial term, unless the Customer provides notice of intent not to renew such
agreement at least 60 days prior to the end of the initial or any additional term.
Termination shall not relieve the Customer of its obligation to pay any charges
incurred under the Service Order Agreement and this tariffprior to termination. The
rights and obligations that by their nature extend beyond the termination ofthe term
of the Service Order Agreement shall survive such termination.
E.This tariff shall be interpreted and governed by the laws of the state of Idaho
regardless of its choice of laws provision.
Issued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
Issued by:
Effective:
lnhado Safety Communications, [nc.Idaho TariffNo. 3
Section 2
Original Page 3
LOCAL TELECOMMT'NICATIONS SERVICES
SECTION 2 - REGULATTONS (CONT',D.)
2.1. Undertaking of the Company (Cont'd.)
2.1.4. Liability of the Company
The Company, its affiliates, directors, officers, employees, assignees and/or
successors, shall not be liable to a Customer or third party for any personal injury or
death and/or any direct, indirect, special, incidental, reliance, consequential,
exemplary or punitive damages, including, but not limited to, loss of revenue or
profits, and/or loss of enjoyment of life and/or emotional distress damages for any
reason whatsoever, including, but not limited to, any act or omission, failure to
perform, delay, intemrption, failure to provide any service or any failure in or
breakdown of facilities associated with any service provided by the Company. By
obligation, direct or indirect, to any third party other than Company, Company shall
not be liable for civil damages, whether in contract, tort or otherwise, to any person,
corporation, or other entity for any loss or damage caused by any Company act or
omission in the design, development, maintenance, or provision of the Company's
services other than an act or omission including gross negligence or wanton or
willful misconduct.
The liability of the Company for errors in billing that result in overpayment by the
Customer shall be limited to a credit equal to the dollar amount erroneously billed
or, in the event that payment has been made and service has been discontinued, to a
refund of the amount erroneously billed.
A.
B
lssued by:
Effective:Issued:February 28,2020
Manager - Regulatory Compliance
l60l Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Section 2
Original Page 4
LOCAL TELECOMMUNICATIONS SERVICES
SECTION 2 - REGLTLATTONS (CONT'D.)
2.1. Undertaking of the Company (Cont'd.)
2.1.4. Liability ofthe Company (Cont'd.)
C The Company shall be indemnified and saved harmless by the Customer from and
against all loss, liability, damage and expense, including reasonable counsel fees,
due to:
I Any act or omission of: (a) the Customer, (b) any other entity furnishing
service, equipment or facilities for use in conjunction with services or
facilities provided by the Company; or (c) common carriers, except as
contracted by the Company;
2.Any delay or failure of performance or equipment due to causes beyond the
Company control, including but not limited to, fires, floods, earthquakes,
hurricanes, or other catastrophes; national emergencies, acts of terrorism,
insurrections, riots, wars or other civil commotions; strikes, lockouts, work
stoppages or other labor difficulties; criminal actions taken against the
Company; unavailability, failure or malfunction of equipment or facilities
provided by the Customer or third parties; any law, order, regulation or
other action ofany governing authority or agency thereof;
Any unlawful or unauthorized use of Company facilities and services;J.
4.Libel, slander, invasion ofprivacy or infringement ofpatents, trade secrets,
or copyrights arising from or in connection with the material transmitted by
means of Company-provided facilities or services; or by means of the
combination of Company-provided facilities or services;
5 Breaches in the privacy or security of communications transmitted over
Company facilities;
Issued: February 28,2020
Manager - Regulatory Compliance
l60l Dry Creek Drive
Longmont, CO 80503
Issued by:
Efi[ective:
lntrado Safety Communications, lnc.Idaho TariffNo. 3
Section 2
Original Page 5
LOCAL TELECOMMUNICATIONS SERVICES
SECTION 2 - REGULATIONS (CONT',D.)
2.1. Undertaking of the Company (Cont'd.)
2.1.4. Liability of the Company (Cont'd.)
C. (Cont'd.)
6.Changes in any of the facilities, operations or procedures of the Company
that render any equipment, facilities or services provided by the Customer
obsolete, or require modification or alteration of such equipment, facilities
or services, or otherwise affect their use or performance, except where
reasonable notice is required by the Company and is not provided to the
Customer, in which event the Company liability is limited as set forth in
paragraph A of this Subsection 2.1.4;
Defacement of or damage to Customer Premises resulting from the
furnishing of services or equipment on such Premises or the installation or
removal thereof;
Injury to property or injury or death to persons, including claims for
payments made under Workers' Compensation law or under any plan for
employee disability or death benefits, arising out of, or caused by, any act or
omission of the Customer, or the construction, installation, maintenance,
presence, use or removal of the Customer's facilities or equipment
connected, or to be connected to Company facilities;
9. Any non-completion of calls due to network busy conditions;
10.Any calls not actually attempted to be completed during any period that
service is unavailable;
ll And any other claim resulting from any act or omission ofthe Customer or
patron(s) of the Customer relating to the use of Company services or
facilities.
7
8
Issued by
Effective:Issued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Section 2
Original Page 6
LOCAL TELECOMMUNICATIONS SERVICES
SECTTON 2 - REGULATIONS (CONT'D.)
2.1. Undertaking of the Company (Cont'd.)
2.1.4. Liability of the Company (Cont'd.)
The Company does not guarantee nor make any warranty with respect to
installations provided by it for use in an explosive atmosphere.
T}IE COMPA}.IY MAKES NO WARRANTIES OR REPRESENTATIONS,
EXPRESS OR IMPLIED, EITI{ER IN FACT OR BY OPERATION OF LAW,
STATUTORY OR OT}IERWISE, INCLUDING WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE, EXCEPT
THOSE EXPRESSLY SET FORTH TMREIN.
Failure by the Company to assert its rights pursuant to one provision of this tariff
does not preclude the Company from asserting its rights under other provisions.
Approval of limitation of liability language by the Commission does not constitute a
determination by the Commission that the limitation of liability imposed by the
Company should be upheld in a court of law. Approval by the Commission merely
recognizes that since it is a court's responsibility to adjudicate negligence and
consequent damage claims, it is also the courtos responsibility to determine the
validity of the exculpatory clause.
H.THE,INCLUDED EXCULPATORY LANGUAGE DOES NOT CONSTITUTE A
DETERMINATION BY TI{E COMMISSION THAT A LIMITATION OF
LIABILITY IMPOSED BY THE COMPANY SHOULD BE UP}MLD IN A
COURT OF LAW. ACCEPTANCE FOR FILING BY T}IE COMMISSION
RECOGNZES THAT IT IS A COURT'S RESPONSIBILITY TO ADruDICATE
NEGLIGENCE AND CONSEQUENTIAL DAMAGE CLAIMS. IT IS ALSO THE
COURT'S RESPONSIBILITY TO DETERMINE THE VALIDITY OF TI{E
EXCULPATORY CLAUSE.
D.
E.
F.
G
Issued by:
EffectiveIssued:February 28,2020
Manager - Regulatory Compliance
l60l Dry Creek Drive
Longmont, CO 80503
Inhado Safety Communications, Inc.Idaho TariffNo. 3
Section 2
Original Page 7
LOCAL TELECOMMLINICATIONS SERVICES
SECTION 2 - REGULATTONS (CONT',D.)
2.1. Undertaking ofthe Company (Cont'd.)
2.1.5. Notification of Service Affecting Activities
The Company will provide the Customer reasonable notification of service-affecting
activities that may occur in normal operation of its business. Such activities may include, but
are not limited to, equipment or facilities additions, removals or rearangements and routine
preventative maintenance. Generally, such activities are not specific to an individual
Customer but affect many Customers' services. No specific advance notification period is
applicable to all service activities. The Company will work cooperatively with the Customer
to determine the reasonable notification requirements. Notification to the Customermay not
be possible with some emergency or unplanned service-affecting conditions, such as an
outage resulting from cable damage.
lssued: February 28,2020
Manager - Regulatory Compliance
l60l Dry Creek Drive
Longmont, CO 80503
lssued by:
Effective:
SECTION 2 - REGULATIONS (CONT',D.)
2.1. Undertaking of the Company (Cont'd.)
2.1.6. Provision of Equipment and Facilities
The Company's obligation to furnish service or to continue to furnish service is
dependent on its ability to obtain, retain and maintain suitable rights and facilities,
and to provide for the installation of those facilities required to the furnishing and
maintenance of that service. At the option of the Company, in managing its
facilities, certain regular service restrictions may be temporarily imposed at
locations where new or additional facilities being constructed are not readily
available to meet service demands.
The Company shall use reasonable efforts to make available services to a Customer
on or before a particular date, subject to the provisions of and compliance by the
Customer with, the regulations contained in this tariff. If the Company is unable to
meet the scheduled date for service, the Company will issue a credit.
The Company shall use reasonable efforts to maintain only the facilities and
equipment that it furnishes to the Customer. The Customer may not, nor may the
Customer permit others to, rearrange, disconnect, remove, attempt to repair, or
otherwise interfere with any ofthe facilities or equipment installed by the Company,
except upon the written consent of the Company.
The Company may substitute, change or rearrange any equipment or facility at any
time and from time to time, but shall not thereby alter the technical parameters ofthe
service provided the Customer.
Equipment the Company provides or installs at the Customer Premises for use in
connection with the services the Company offers shall not be used for any purpose
other than that for which it was provided.
The Customer shall be responsible for the payment of service charges as set forth
herein for visits by the Company's agents or employees to the Premises of the
Customer when the service difficulty or trouble report results from the use of
equipment or facilities provided by any party other than the Company, including but
not limited to the Customer.
A.
B.
C.
D
E.
F
Intrado Safety Communications, lnc.Idaho TariffNo. 3
Section 2
Original Page 8
LOCAL TELECOMMT]NICATIONS SERVICES
lssued: February 28, 2020
Issued by:
Effective
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, Inc Idaho TariffNo. 3
Section 2
Original Page 9
LOCAL TELECOMMUNICATIONS SERVICES
SECTION 2 - REGULATIONS (CONT'D.)
2.1. Undertaking of the Company (Cont'd.)
2.1.6. Provision of Equipment and Facilities (Confd.)
The Company shall not be responsible for the installation, operation, ormaintenance
of any Customer-provided communications equipment. Where such equipment is
connected to the facilities furnished pursuant to this tarifi the responsibility of the
Company shall be limited to the furnishing of facilities offered under this tariffor
the Service Order Agreement, and to the maintenance and operation of such
facilities. Subject to this responsibility, the Company shall not be responsible for:
The transmission of signals by Customer-provided equipment or for the
quality of, or defects in, such transmission; or
2. The reception of signals by Customer-provided equipment.
2.1.7. Non-routine Installation
At the Customer's request, installation and/or non service-affecting maintenance may be
performed outside the Company's regular business hours or in hazardous locations. In such
cases, charges based on cost of the actual labor, material, or other costs incurred by or
charged to the Company will apply. If installation is started during regular business hours
but, at the Customer's request, extends beyond regular business hours into time periods
including, but not limited to, weekends, holidays, and/or night hours, additional charges may
apply.
G
I
Issued by:
Effective:Issued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
lnhado Safety Communications, Inc.Idaho TariffNo. 3
Section 2
Original Page l0
LOCAL TELECOMMT'NICATIONS SERVICES
2.1
SECTTON 2 - REGULATIONS (CONT',D.)
Undertaking of the Company (Confd.)
2.1.8. Special Construction
Subject to the agreement ofthe Company and to all of the regulations contained in this tarifi
special construction of facilities may be undertaken on a reasonable efforts basis at the
request of the Customer. Special construction is that construction undertaken:
A. where facilities are not presently available;
B. of a type other than that which the Company would normally utilize in the
furnishing of its services;
C. over a route other than that which the Company would normally utilize in the
furnishing of its services;
D. in a quantity greater than that which the Company would normally construct;
E. on an expedited basis;
F. on a temporary basis until permanent facilities are available;
G. involving abnormal costs; or
H. in advance of its normal construction.
2.1.9. Ownership of Facilities
Title to all facilities provided in accordance with this tariff remains in the Company, its
partners, agents, contractors or suppliers.
Issued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
Issued by
Effective
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Section 2
Original Page I I
LOCAL TELECOMMI.INICATIONS SERVICES
SECTION 2 - REGULATIONS (CONT',D.)
2.2. Prohibited Uses
2.2.1
2.2.2.
2.2.3
2.2.4
The services the Company offers shall not be used for any unlawful purpose or for any use as
to which the Customer has not obtained all required governmental approvals, authorizations,
licenses, consents and permits.
The Company may require applicants for service who intend to use the Company's offerings
for resale and/or for shared use to file a letter with the Company confirming that their use of
the Company's offerings complies with relevant laws and Commission regulations, policies,
orders, and decisions.
The Company may block any signals being transmitted over the Company's network by
Customers that cause interference to the Company or other Customers or users. Customer
shall be relieved of all obligations to make payments for charges relating to any blocked
service and shall indemniff the Company for any claim, judgment or liability resulting from
such blockage.
A Customer, Joint lJser, or Authorized User may not assign, or transfer in any manner, the
service or any rights associated with the service provided under this tariffwithout the written
consent of the Company. The Company will permit a Customer to transfer its existing
service to another entity if the existing Customer has paid all charges owed to the Company
for regulated communications services. Such a transfer will be treated as a disconnection of
existing service and installation of new service, and termination and Nonrecurring Charges
for installation as stated in this tariffor the Service Order Agreement may apply.
Issued by:
EffectiveIssued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, [nc.Idaho TariffNo. 3
Section 2
Original Page 12
LOCAL TELECOMMUNTCATIONS SERVICES
SECTION 2 - REGULATIONS (CONT',D.)
2.3. Obligations of the Customer
2.3.1. General
A.
B.
The Customer is responsible for making proper application for service; placing any
necessary order, and entering into a Service Order Agreement with the Company; complying
with the SOA and tariffregulations; and payment of charges for services provided. Specific
Customer responsibilities include, but are not limited to the following:
The payment of all applicable charges pursuant to this tariff;
Damage to or loss of Company facilities or equipment caused by the acts or
omissions of the Customer; or the noncompliance by the Customer, with these
regulations; or by fire or theft or other casualty on the Customer Premises, unless
caused by the negligence or willful misconduct of the employees or agents of the
Company;
C.Providing at no charge, as specified from time to time by the Company, any needed
personnel, equipment space and power to operate Company facilities and equipment
installed on the Premises of the Customer, and the level of heating and air condi-
tioning necessary to maintain the proper operating environment on such Premises;
D.Obtaining, maintaining, and otherwise having full responsibility for all rights-ot
way and conduits necessary for installation of communications cable and associated
equipment used to provide services to the Customer from the cable building entrance
or property line to the location of the equipment space described rr:,2.3.1 .C. Any and
all costs associated with obtaining and maintaining the rights-of-way described
herein, including the costs of altering the structure to permit installation of the
Company-provided facilities, shall be borne entirely by, or may be charged by the
Company to, the Customer. The Company may require the Customerto demonshate
its compliance with this section prior to accepting an order for service and entering
into a Service Order Agreement with the Customer;
Issued by
Effective:Issued: February 28,2020
Manager - Regulatory Compliance
1601 Dry Creek Drive
Longmont, CO 80503
Inhado Safety Communications, Inc.Idaho TariffNo. 3
Section 2
Original Page l3
LOCAL TELECOMMUNICATIONS SERVICES
SECTION 2 - REGULATIONS (CONT'D.)
2.3. Obligations of the Customer (Cont'd.)
2.3.1. General (Cont'd.)
G
Providing a safe place to work and complying with all laws and regulations
regarding the working conditions on the Premises where Company employees and
agents shall be installing or maintaining Company facilities and equipment. The
Customer may be required to install and maintain Company facilities and equipment
within a hazardous area if in the Company opinion, injury or damage to Company
employees or property might result from installation or maintenance by the
Company. The Customer shall be responsible for identiffing, monitoring, removing
and disposing of any hazardous material (e.g. asbestos) prior to any construction or
installation work;
Complying with all laws and regulations applicable to, and obtaining all consents,
approvals, licenses and permits as may be required with respect to, the location of
Company facilities and equipment in any Customer Premises or the rights-of-way
for which Customer is responsible under Section 2.3.1.D.; and granting or obtaining
permission for Company agents or employees to enter the Premises ofthe Customer
at any time for the purpose of installing, inspecting, maintaining, repairing, or upon
termination of service as stated herein, removing the facilities or equipment of the
Company;
Not creating, or allowing to be placed, any liens or other encumbrances on Company
equipment or facilities.
E.
F
Issued by:
EffectiveIssued: February 28,2020
Manager - Regulatory Compliance
l60l Dry Creek Drive
Longmont, CO 80503
Inhado Safety Communications, Inc Idaho TariffNo. 3
Section 2
Original Page 14
LOCAL TELECOMMUNICATIONS SERVICES
SECTION 2 - REGULATIONS (CONT',D.)
2.3. Obligations of the Customer (Cont'd.)
2.3.2. Liability of the Customer
The Customer will be liable for damages to the facilities of the Company and for all
incidental and consequential damages caused by the negligent or intentional acts or
omissions of the Customer, its offtcers, employees, agents, invites, or contractors
where such acts or omissions are not the direct result of the Company's negligence
or intentional misconduct.
To the extent caused by any negligent or intentional act of the Customer as
described in A., preceding, the Customer shall indemnifr, defend and hold harmless
the Company from and against all claims, actions, damages, liabilities, costs and
expenses, including reasonable attorneys'fees, for (l) any loss, destruction or
damage to property of any third party, and (2) any liability incuned by the Company
to any third party pursuant to this tariff, any other tariff of the Company, or with the
Service Order Agreement, or otherwise, for any intemrption of, interference to, or
other defect in any service provided by the Company to such third party.
C.The Customer shall not assert any claim against any other Customer or user of the
Company's services for damages resulting in whole or in part from or arising in
connection with the furnishing of service under this tariff or the SOA including but
not limited to mistakes, omissions, intemrptions, delays, errors or other defects or
misrepresentations, whether or not such other Customer or Joint or Authorized
Users contributed in any way to the occurrence ofthe damages, unless such damages
were caused solely by the negligent or intentional act or omission of the other
Customer or user and not by any act or omission of the Company. Nothing in this
tariff is intended either to limit or to expand Customer's right to assert any claims
against third parties for damages of any nature other than those described in the
preceding sentence.
A.
B
Issued by
Effective:Issued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
SECTION 2 - REGULATIONS (CONT',D.)
2.4. Customer Equipment and Channels
2.4.1. General
A Customer may transmit or receive information or signals viathe facilities ofthe Company.
Company services are designed primarily for the transmission of voice-grade telephonic
signals, except as otherwise stated in this tariff. A Customer may transmit any form ofsignal
that is compatible with Company equipment, but the Company does not guarantee that its
services will be suitable for purposes other than voice-grade telephonic communication
except as specifically stated in this tariff.
2.4.2. Station Equipment
Terminal equipment on the Customer's premises and the electric power consumed
by such equipment shall be provided by and maintained at the expense of the
Customer. The Customer is responsible for the provision of wiring or cable to
connect its terminal equipment to the Company Network Interface Device.
B.The Customer is responsible for ensuring that Customer-provided equipment
connected to Company equipment and facilities is compatible with such equipment
and facilities. The magnitude and character of the voltages and currents impressed
on Company-provided equipment and wiring by the connection, operation, or
maintenance of such equipment and wiring shall be such as not to cause damage to
the Company-provided equipment and wiring or injury to Company employees orto
other persons. Any additional protective equipment required to prevent such damage
or injury shall be provided by the Company at the Customer's expense, subject to
prior Customer approval of the equipment expense.
2.4.3. Network lnterface Device (NID)
The NID permits access to the Company's network. All wiring on the Customer's Premises
that is connected to the Company's network shall connect to the network through the
Company-provided NID. Any necessary maintenance, repair, or upgrade work to the NID
shall be the responsibility of only the Company. The Company will make the decision
whether to place the NID inside or outside the Customer Premises. ln the event that the
Customer requests that the NID be placed in a location other than the location selected by the
Company, any additional costto the Company will be chargedto the Customer. Additionally,
the Customer shall be responsible for wiring on the Customer's Premises that is not provided
by the Company that is connected to the NID.
A.
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Section 2
Original Page l5
LOCAL TELECOMMLINICATIONS SERVICES
Issued: February 28,2020
Issued by:Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
Effective:
Intrado Safety Communications, Inc.Idaho TariffNo.3
Section 2
Original Page 16
LOCAL TELECOMMTJNICATIONS SERVICES
SECTTON 2 - REGULATTONS (CONT'D.)
2.4. Customer Equipment and Channels (Confd.)
2.4.4. Interconnection ofFacilities
A.Any special interface equipment necessary to achieve compatibility between the
facilities and equipment of the Company used for furnishing communications
services and the channels, facilities or equipment of others shall be provided at the
Customer's expense.
B Communications services may be connected to the services or facilities of other
communications carriers only when authorized by, and in accordance with, the terms
and conditions of the tariffs of other communications carriers that are applicable to
such connections.
C Facilities furnished under this tariff or the Service Order Agreement may be
connected to Customer-provided terminal equipment only when authorized by the
Company and in accordance with the provisions of this tariff. All such terminal
equipment shall be registered by the Federal Communications Commission pursuant
to Part 68 of Title 47, Code of Federal Regulations; and all Customer-provided
wiring shall be installed and maintained in compliance with those regulations.
Issued: February 28,2020
Manager - Regulatory Compliance
l60l Dry Creek Drive
Longmont, CO 80503
Issued by:
Effective:
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Section 2
Original Page l7
LOCAL TELECOMMI.INICATIONS SERVICES
SECTION 2 - REGULATIONS (CONT'D.)
2.4. Customer Equipment and Channels (Cont'd.)
Upon suitable notification to the Customer, and at a reasonable time, the Company
may make such tests and inspections as may be necessary to determine that the
Customer is complying with the requirements set forth in Section 2.4.2 for the
installation, operation, and maintenance ofcustomer-provided facilities, equipment,
and wiring in the connection of Customer-provided facilities and equipment to
Company-owned facilities and equipment.
If the protective requirements for Customer-provided equipment are not being
complied with, the Company may take such action as it deems necessary to protect
its facilities, equipment, and personnel. The Company will notifr the Customer
promptly if there is any need for further corrective action. Within ten (10) days of
receiving this notice, the Customer must take this corrective action and notiff the
Company of the action taken. If the Customer fails to do this, the Company may
take whatever additional action is deemed necessary, including the suspension of
service, to protect its facilities, equipment and personnel from harm.
2.4.5. Inspections
A.
B
Issued by:
Effective:Issued:February 28,2020
Manager - Regulatory Compliance
l60l Dry Creek Drive
Longmont, CO 80503
lntrado Safety Communications, Inc.Idaho TariffNo. 3
Section 2
Original Page 18
LOCAL TELECOMMUNTCATIONS SERVICES
SECTION 2 - REGULATIONS (CONT',D.)
2.5. PaymentArrangements
2.5.1. Payment for Service
The Customer is responsible for the payment of all charges for facilities and services
furnished by the Company to the Customer and to all Authorized Users by the Customer,
regardless ofwhether those services are used by the Customer itselfor are resold to or shared
with other persons.
A. Taxes, Surcharges and Fees
The Company reserves the right to bill any and all applicable taxes, fees and
surcharges in addition to normal rates and charges for services provided to the
Customer, where permitted by law. Taxes and fees include, but are not limited to:
Federal Excise Tax, State Sales Tax, Municipal Tax, Gross Receipts Tax, Idaho
Telecommunications Service Assistance Program, and Universal Service. Unless
otherwise specified in this tariff, such taxes, fees and surcharges are in addition to
rates as quoted in this tariffand will be itemized separately on Customer invoices.
Issued by:
Effbctive:lssued: February 28,2020
Manager - Regulatory Compliance
l60l Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Section 2
Original Page l9
LOCAL TELECOMMTJNICATIONS SERVICES
sEcTroN 2 - REGULATIONS (CONT'D.)
2.5. PaymentArrangements(Cont'd.)
2.5.2. Billing and Collection of Charges
The Customer is responsible for payment of all charges incurred by the Customer or other
Authorized Users for services and facilities furnished to the Customer by the Company.
A.
B.
Charges for services billed on a non-usage sensitive basis will be billed monthly, in
advance of the use of the service, and are due within 30 days of the invoice date.
Charges for services billed on a usage sensitive basis will be billed monthly for
services used during the preceding billing cycle and are due within 30 days of the
invoice date.
C
D
Upon termination of service, the Customer's bill will be rendered in the next bill
cycle.
Billing of the Customer by the Company will begin on the first day following the
Service Commencement Date, which is the first day following the date on which the
Company notifies the Customer that the service or facility is available for use.
E. Late Payment Fee
If any portion of the payment is received by the Company after the due date as set
forth in 2.5.2.Aand2.5.2.8 preceding, or if any portion ofthe payment is received
by the Company in funds which are not immediately available to the Company, then
a late payment penalty shall be due to the Company. The late payment penalty shall
be that portion of the payment not received by the date due, minus any charges
billed as local taxes, multiplied by 1.5%.
F. Return Check Charge
The Customer will be assessed a charge of trventy-five dollars (S25.00) for each
check or other payment type submitted by the Customer to the Company that a bank
or other financial institution refuses to honor.
G If service is disconnected by the Company and later restored, restoration of service
will be subject to all applicable installation charges.
Issued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
lssued by:
Effective:
SECTION 2 - REGULATIONS (CONT',D.)
2.5. PaymentArrangements(Cont'd.)
2.5.3. Disputed Bills
In the event that a billing dispute occurs concerning any charges billed to the
Customer by the Company, the Company will require the Customer to pay the
undisputed portion of the bill to avoid discontinuance of service for non-payment.
The Customer must submit a documented claim for the disputed amount. The
Customer will submit all documentation as may reasonably be required to support
the claim.
B.Unless disputed the invoice shall be deemed to be correct and payable in full by the
Customer. Ifthe Customer is unable to resolve any dispute with the Company, then
the Customer may file a complaint with the ldaho Public Utilities Commission, 472
West Washington, P.O. Box 83720, Boise, ID 83720-0074;208-334-0300 or 800-
432-0369 (from outside the local calling area).
2.5.4. Changes in Service Requested
If the Customer makes or requests material changes in circuit engineering, equipment
specifications, service parameters, premises locations, or otherwise materially modifies any
provision of the application for service, the Customer's installation fee shall be adjusted
accordingly.
2.5.5. Cancellations and Deferments
When the Company advises a Customer that ordered services are available on the requested
due date, and the Customer is unable or unwilling to accept service at that time, the facilities
will be held available for the Customer for a thirty (30) business day grace period. If after
thirty (30) business days the Customer still has not accepted service, regular monthly billing
for the ordered services may begin, or the facilities will be released for other service order
activity, and cancellation charges, including Nonrecurring Charges that would have been
applied had the service been installed, may be applied. These cancellation and deferment
provisions apply to requests for all Company services.
A.
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Section 2
Original Page20
LOCAL TELECOMMUNICATIONS SERVICES
Issued: February 28,2020
Issued by:
Effective:
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
lntrado Safety Communications, [nc.Idaho TariffNo. 3
Section 2
Original Page 2l
LOCAL TELECOMMUNICATIONS SERVICES
SECTTON 2 - REGULATIONS (CONT'D.)
2.6. Discontinuance of Service
The Company may refuse or discontinue service, without incurring any liability, for any of the
following reasons.
2.6.1. Customers will be provided seven (7) days written notice prior to discontinuance for the
following reasons:
Nonpayment of an undisputed delinquent bill or bill paid with a dishonored check.
For violation of or noncompliance with the Commission's regulations governing
service or for violation of or noncompliance with the utility's rules or tariffs on file
with the Commission;
For failure to comply with municipal ordinances or other laws pertaining to
telephone service;
For neglect or refusal to provide reasonable access to the Company or its agents for
the purpose of inspection and maintenance of equipment owned by the Company or
its agents.
2.6.2. Service may be disconnected without notice for the following reasons
A. Where a dangerous condition exists for as long as the condition exists;
B.Where service is connected without authority by a person who has not made
application for service or who has reconnected service following suspension of
service for nonpayment;
Without notice by reason of any order or decision of a court or other government
authority having jurisdiction which prohibits Company from furnishing such
services;
For failure of the Customer to make proper application for service or for use of
service for any property or purpose than that described in the application;
In the event oftampering with the equipment or services owned by the Company or
its agents, or in the event of Customer use of equipment or services in such a manner
as to adversely affect Company equipment or Company service to others;
A.
B.
C.
D.
C
D.
E.
Issued by:
Effective:Issued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Section 2
Original Page22
LOCAL TELECOMMTINICATIONS SERVICES
SECTION 2 - REGULATIONS (CONT',D.)
2.6. Discontinuance of Service, (Cont'd.)
2.6.2. Service may be disconnected without notice for the following reasons: (Cont'd.)
Without notice in the event of any other unauthorized or fraudulent use of service.
Whenever service is discontinued for fraudulent use of service, the Compmy, before
restoring service, requires the Customer to make, at his or her own expense, all
changes in facilities or equipment necessary to eliminate illegal use and to pay an
amount reasonably estimated as the loss in revenues resulting from such fraudulent
use;
For Customer's breach of contract for service between the Company and the
Customer;
Upon the Customer's insolvency, assignment for the benefit of creditors, filing for
bankruptcy or reorganization, or failing to discharge an involuntary petition within
the time permitted by law, the Company may immediately discontinue or suspend
service without incurring any liability.
2.6.3. Upon the Company's discontinuance of service to the Customer under this Section, the
Company, in addition to all other remedies that may be available to the Company at law or in
equity or under any other provision of this Tarifi may declare all future monthly and other
charges that would have been payable by the Customer during the remainder of the term for
which such services would have otherwise been provided to the Customerto be immediately
due and payable (discounted to present value at six percent).
Issued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
F
G.
H.
Issued by:
Effective:
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Section 2
Original Page23
LOCAL TELECOMMTNICATIONS SERVICES
SECTION 2 - REGULATIONS (CONT'D.)
2.7. Allowance for Service lntemrption
Service intemrptions that are not due to the negligence of, or noncompliance with the provisions of
this tariff by, the Customer or the operation or malfunction of the facilities, power or equipment
provided by the Customer, will be credited to the Customer as set forth in 2.7 .l for the part of the
service that the intemrption affects.
2.7 .1. General
A credit allowance will be given when service is intemrpted, except as specified
below. A service is intemrpted when it becomes inoperative to the Customer, e.g.,
the Customer is unable to transmit or receive, because of a failure of a component
furnished by the Company under this tariff.
An intemrption period begins when the Customer reports a service, facility or circuit
to be inoperative and, if necessary, releases it for testing and repair. An intemrption
period ends when the service, facility or circuit is operative.
If the Customer reports a service, facility or circuit to be intemrpted but declines to
release it for testing and repair or refuses access to its premises for test and repair by
the Company, the service, facility or circuit is considered to be impaired but not
intemrpted. No credit allowances will be made for a service, facility or circuit
considered by the Company to be impaired.
D The Customer shall be responsible for the payment of service charges as set forth in
Section 4.1 for visits by Company agents or employees to the Customer Premises
when the service difficulty or trouble report results from the use of equipment or
facilities provided by any party other than the Company, including but not limited to
the Customer.
A.
B
C.
Issued by:
EffectiveIssued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, Inc Idaho TariffNo. 3
Section 2
Original Page 24
LOCAL TELECOMMUNICATIONS SERVICES
SECTION 2 - REGULATIONS (CONT',D.)
2.7. Allowance for Service Intemrption (Cont'd.)
2.7.2. No credit allowance will be made for any Service Intemrption
Due to the negligence of or noncompliance with the provisions of this tariffby any
person or entity other than the Company, including but not limited to the Customer;
Due to the failure of power, equipment, systems, connections or services not
provided by the Company;
During any period in which the Company is not given full and free access to its
facilities and equipment for the purposes of investigating and correcting
intemrptions;
A service will not be deemed to be intemrpted ifa Customer continues to voluntarily
make use of the service. If the service is intemrpted, the Customer can obtain a
service credit, use other means of communications provided by the Company, if
available (pursuant to Section 2.7 .3), or utilize another service provider;
During any period when the Customer has released service to the Company for
maintenance purposes or for implementation of a Customer order for a change in
service arrangements;
That occurs or continues due to the Customer's failure to authorize replacement of
any element of special construction; and
That was not reported to the Company within thirty (30) days ofthe date that service
was affected.
2.7.3. Use of Other Means of Communications
If the Customer elects to use another means of communications during the period of
intemrption, the Customer must pay the charges for the alternative service used.
A
B
C
D
E.
F.
G
Issued by
Effective:Issued: February 28, 2020
Manager - Regulatory Compliance
1601 Dry Creek Drive
Longmont, CO 80503
lntrado Safety Communications, Inc.Idaho TariffNo. 3
Section 2
Original Page25
LOCAL TELECOMMUNICATIONS SERVICES
SECTION 2 - REGULATIONS (CONT'D.)
2.7, Allowance for Service Intemrption (Cont'd.)
2.7.4. Application of Credits for Service lntemrptions
Credits for intemrptions in service that is provided and billed for a minimum period
of at least one month, beginning on the date that billing becomes effective, shall in
no event exceed an amount equivalent to the proportionate charge to the Customer
for the period of service during which the event that gave rise to the claim for a
credit occurred. A credit allowance is applied on a pro rata basis against the rates
specified hereunder and is dependent upon the length of the intemtption. Only those
facilities on the intemrpted portion of the circuit will receive a credit.
B
C
For calculating credit allowances, every month is considered to have thirty (30)
days.
A credit allowance will be given for intemrptions of thirty (30) minutes or more.
Two or more intemrptions of fifteen (15) minutes or more during any one 24-hour
period shall be combined into one cumulative intemrption.
D. Intemrptions of 24 Hours or Less
A.
Length of Intemrption Amount of Service To Be
Credited
Less than 30 minutes None
30 minutes up to but not including 3 hours l/10 Dav
3 hours up to but not includins 6 hours 1/5 Dav
6 hours up to but not including t hours 215 Dav
t hours up to but not includins 12 hours 315 Dav
12 hours up to but not includins l5 hours 4l5Dav
l5 hours up to but not includins 24 hours One Day
Issued by:
EffectiveIssued:February 28,2020
Manager - Regulatory Compliance
1601 Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, lnc.Idaho TariffNo. 3
Section 2
Original Page26
LOCAL TELECOMMIJNICATIONS SERVICES
SECTION 2 - REGULATIONS (CONT',D.)
2.7. Allowance for Service Intemrption (Cont'd.)
2.7.4. Application of Credits for Service Intemrptions (Cont'd.)
E. Intemrptions Over 24 Hours and Less T\an72 Hours
Intemrptions over 24 hours and less than7} hours will be credited ll5 day for each
3-hour period or fraction thereof. No more than one full day's credit will be allowed
for any period of24 hours.
F. Intemrptions Over 72 Hours
Intemrptions over 72 hours will be credited 2 days for each fuIl24-hour period. No
more than thirty (30) days credit will be allowed for anyone-month period.
2.7.5. Cancellation for Service Intemrption
Cancellation or termination for service intemrption is permitted only if any circuit
experiences a single continuous outage of 8 hours or more or cumulative service credits
equaling l6 hours in a continuous l2-month period. The right to cancel service under this
provision applies only to the single circuit that has been subject to the outage or cumulative
service credits.
Issued by:
Effective:lssued: February 28,2020
Manager - Regulatory Compliance
1601 Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, [nc.Idaho TariffNo. 3
Section 2
Original Page 27
LOCAL TELECOMMUNICATIONS SERVICES
SECTION 2 - REGULATIONS (CONT'D.)
2.8. CancellationofService/TerminationLiability
Customers may cancel service orally or in writing, unless specified differently within a term
agreement. The Company shall hold the Customer responsible for payment of all charges, including
fixed fees, surcharges, etc., that accrue through the end ofthe Customer's bill cycle, unless otherwise
noted in the description of the service affected.
If a Customer cancels a Service Order Agreement or terminates services before the completion ofthe
term for any reason whatsoever other than a Service lntemrption, the Customer agrees to pay to the
Company termination liability charges, as defined below. These charges shall become due as of the
effective date of the cancellation or termination and be payable in accordance with Section 2.5.
2.8.1. Termination Liability
The Customer's termination liability for cancellation of term or conhact service shall be
equal to:
all unpaid Nonrecurring Charges, less any portion of the underlying cost of the
Nonrecurring Charges not yet incurred by the Company in preparing to establish
service for the Customer; plus
any disconnection, early cancellation ortermination charges reasonably incurred and
paid or owed to third parties by the Company on behalf of the Customer; plus
ninety percent (90%) of the Recurring Charge for the service under the term
agreement, multiplied by the number of lines, multiplied by the months remaining in
the term agreement.
lnclusion of early termination liability by the Company in this tariff or a contract
does not constitute a determination by the Commission that the termination liability
imposed by the Company is approved or sanctioned by the Commission. Customers
shall be free to pursue whatever legal remedies they may have should a dispute
arise.
A.
B.
C.
D
lssued by:
EffectiveIssued: February 28, 2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Section 2
Original Page28
LOCAL TELECOMMUNICATIONS SERVICES
2.9.
sEcTroN 2 - REGULATIONS (CONT'D.)
Transfers and Assignments
Neither the Company nor the Customer may assign or transfer its rights or duties in connection with
the services and facilities provided by the Company without the written consent of the other party,
except that the Company may assign its rights and duties:
2.9.1. To any subsidiary, parent company or affiliate of the Company; or
2.9.2. Pursuant to any sale or transfer of substantially all the assets of the Company; or
2.9.3. Pursuant to any financing, merger or reorganization of the Company.
Issued: February 28,2020
Manager - Regulatory Compliance
l60l Dry Creek Drive
Longmont, CO 80503
Issued by
Effective
Intrado Safety Communications, lnc.Idaho TariffNo. 3
Section 2
Original Page29
LOCAL TELECOMMUNICATIONS SERVICES
SECTION 2 - REGULATIONS (CONT',D.)
2.10. Notices and Communications
2.10.1. The Customer shall designate on the Service Order Agreement the address to which the
Company shall mail or deliver all notices and other communications, except that the
Customer may also designate a separate address to which Company bills for service shall be
mailed.
2.10.2. The Company shall designate on the SOA an address to which the Customer shall mail or
deliver all notices and other communications, except that Company may desiguate a separate
address on each bill for service to which the Customer shall mail payment on that bill.
2.10.3. Except as otherwise stated in this tariffor the SOA, all notices or other communications
required to be given pursuant to this tariff or the SOA will be in writing. Notices and other
communications of either party, and all bills mailed by the Company, shall be presumed to
have been delivered to the other party on the third business day following placement of the
notice, communication or bill with the U.S. Mail or a private delivery service, prepaid and
properly addressed, or when actually received or refused by the addressee, whichever occurs
first.
2.10.4. The Company or the Customer shall advise the other party of any changes to the addresses
designated for notices, other communications or billing, by following the procedures for
giving notice set forth herein.
Issued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
Issued by
Effective
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Section 3
Original Page I
LOCAL TELECOMMT.JMCATIONS SERVICES
SECTION 3 . SERVICE AREAS
3.1. Service Areas
Sewices are provided subject to availability of facilities and equipment in areas served by the
incumbent LECs statewide.
Issued: February 28, 2020
Manager - Regulatory Compliance
1601 Dry Creek Drive
Longmont CO 80503
Issued by
Effective:
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Section 4
Original Page I
LOCAL TELECOMMUNICATIONS SERVICES
SECTION 4 - SERVICE CHARGES AND SURCHARGES
4.1. Charges for Service Orders, Moves, Changes and Customer Premises Visits
Service Charge for Premises Visit:
Changes to Customer Definable Features
First three (3) requests during a calendar month
Fourth (46) and succeeding request during a calendar month:
Moves of Existing Service:
Record Order Change
Base
Charge
ICB
No
Charge
ICB
NA
$50.00
Additional
Charge
ICB
NA*
NA
ICB
NA
Notes:
l. ICB rates will be determined based upon the unique circumstances of each Customer.
2. Service Charges for Premises Visits apply to visits to the Customer's Premises by a Company
employee, agent or contractor when the service difficulfy or trouble report that initiated the visit
results from the use of equipment or facilities provided by any party other than the Company,
including but not limited to the Customer.
3. Additional Charges for Premises Visits apply to visits that take place outside of normal business
hours, or during weekends or holidays.
4. Charges for Changes to Customer Definable Features include, but are not limited to, requests for
changes to Customer 9-1-1 Routing Service Features. Charges apply based on the number of
requests for changes, not the number ofchanges per request.
5. Record Order Change applies to Customer-initiated requests that involve changes in Company
records.
* Not Applicable
Issued by:
Effective:Issued: February 28,2020
Manager - Regulatory Compliance
l60l Dry Creek Drive
Longmont, CO 80503
Inffado Safety Communications, Inc.Idaho TariffNo. 3
Section 5
OriginalPage I
LOCAL TELECOMMUNICATIONS SERVICES
SECTION 5 - SERVICES
5.1. 9-l-1 Emergency Services
9-l-l Emergency Services are telecommunications services that permit a Public Safety Answering
Point (PSAP) to receive emergency calls placed by dialing the number 9- I - I and/or emergency calls
originated by personal communications devices.
9-l-l Emergency Services include 9-l-1 Routing and Transfer Services that use a call management
system to either directly perform the selective routing of an emergency call to the appropriate PSAP,
or may be used to hand-off the call to a separate 9-l-l Service Provider (possibly a legacy E9-1-l
Selective Router) for call completion to the appropriate PSAP. 9-l-l Emergency Services also
provide services of call bridging and post call activity reporting.
9-l -l Emergency Services include a data management and delivery service, 9-1-l ALI Services. 9-1-
I ALI Services provide PSAPs control over ALI data management and reporting. 9- I - I ALI Services
offer features such as "drill down" metric reporting capabilities for wireline, wireless, and Voice over
Internet Protocol (VoIP) 9-l-1 calls. The solution includes a web interface for data queries and
MSAG management.
9-l-l Emergency Services are offered subject to the availability of facilities. The Customer is the
Governing Authority that orders service and is responsible for the payment of charges and
compliance with the terms and conditions of this tariff.
9-l-l Emergency Services are only available under contract with a minimum term agreement of one
(1 ) year.
Issued: February 28, 2020
Manager - Regulatory Compliance
l60l Dry Creek Drive
Longmont, CO 80503
Issued by
Effective
Inhado Safety Communications, Inc.Idaho TariffNo. 3
Section 5
Original Page 2
LOCAL TELECOMMUNICATIONS SERVICES
SECTTON s - SERVTCES (CONTD.)
5.1. 9-l-1 Emergency Services (Cont'd.)
5.1.1. 9-l-l Routing Service
9-l -l Routing Service is a public safety grade, specialized managed network for processing
9-1-l calls that allows the PSAP to accommodate new technologies while simultaneously
enabling control over 9-l-l call routing operations. 9-l-l Routing Services utilizes a
redundant, secure IP infrastructure. Facilities and nodes are geographically diverse and are
equipped with physically redundant data communications and power equipment that allow
for continuous operation and reliability. 9-l-l Routing Service delivers emergency calls from
both traditional and TDM voice and lP-based networks.
Intrado Safety 9-l-l Routing facilitates interoperability and allows for specialized
management of different call types. The Customer can designate, capture, and report on
specific instructions for handling each of the following call types:
Wireline: Supports haditional wireline emergency calls originating from an end offrce,
cenhal office and/or enterprise PBX over standard based Cenhalized Automatic Message
Accounting (CAMA), both analog and digital interfaces, SS7 and PRI interfaces.
Wireless: Supports delivery of wireless 9-l-l calls to assigned PSAPs. Carriers having the
capability to provide wireless handset ANI, cell site and sector and/or longitudinal and
latitudinal (x, y) coordinates in the appropriate format, may connect directly to the 9-l-l
Routing Service.
VoIP: Supports delivery of VoIP emergency calls originating from a VoIP Service Provider.
Issued by
Effective:Issued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
lntrado Safety Communications, [nc.Idaho TariffNo. 3
Section 5
Original Page 3
LOCAL TELECOMMUNICATIONS SERVICES
SECTION 5 - SERVICES (CONT'D.)
5.1. 9-l-l Emergency Services (Cont'd.)
5.1.1. 9-l-l Routing Service (Cont'd.)
A. 9-l-l Routing Service Features
l. Automatic Number Identification (ANI)
ANI is the feature by which the telephone number or other related routing
(pANI) number associated with an inbound 9-l-1 caller is received by the
Company's 9-l-l Emergency Services and passed on to the proper PSAP.
The ANI is also used to determine the proper PSAP to receive the inbound
call.
2. 9-l-1 Routing Options
Selective Routing
The routing of a 9-l-l call to the proper PSAP based upon the location of
the caller. Selective Routing is typically accomplished by mapping the ANI
to an ESN that has been derived based on the caller's location. The ESN
maps to a specific routing rule that identifies the PSAP and possible
alternative destinations.
Trunk Only Routing
Inbound trunks can be designated to route all calls to a given destination,
usually a specific PSAP. If Trunk Only Routing is not specified, the system
will attempt to perform Selective Routing.
Default Routing
When an incoming 9-l-l call cannot be selectively routed due to the
reception of an ANI number that is either not stored in the selective router
data base, unintelligible ANI or when no ANI number is passed, a
predetermined call route will be chosen and the caller will be terminated to
the PSAP based upon the incoming trunk facility the call is passed over.
PSAP Abandonment Routing
If a situation arises where a PSAP must be closed or evacuated, this feature
provides specific routing instructions for delivery of calls to recovery
locations.
Issued by
Effective:Issued: February 28,2020
Manager - Regulatory Compliance
l60l Dry Creek Drive
Longmont, CO 80503
lnhado Safety Communications, [nc.Idaho TariffNo. 3
Section 5
Original Page 4
LOCAL TELECOMMTJNICATIONS SERVICES
SECTION 5 - SERVTCES (CONTD.)
5.1. 9-l-l Emergency Services (Cont'd.)
5.1.1. 9-l-l Routing Service (Cont'd.)
A. 9-l-l Routing Service Features (Cont'd.)
3. 9-l-l Transfer Options
Fixed Transfer
Fixed hansfer is a feature that enables a PSAP call taker to transfer a9-l-l
call to a secondary destination (possibly another PSAP) by dialing a pre-
assigned speed dial code or by use of a single button on an approved
Customer telephone system that dials the appropriate code.
Selective Call Transfer
Selective Call Transfer is a feature enabling a PSAP call taker to transfer an
incoming 9-l-l call to another agency by dialing a pre-assigned speed dial
code associated with police, fire or medical agencies or by use of a single
button on an approved Customer telephone system that dials the appropriate
code. The specific transfer destination is determined by the caller's
originating location as specified by the ESN.
Manual Transfer
A PSAP call taker may transfer an incoming call manually by depressing
the hook switch ofthe associated telephone orthe "add" button on approved
Customer telephone system and dialing either an appropriate seven or l0-
digit telephone number.
Alternate Routing
The Overflow Call Disposition transfer feature enables the ability for callers
to be terminated either to a previously designated alternate call center, a
prerecorded message or to a busy tone when all PSAP trunks are busy.
4. Call Event Logging
The Call Event Logging feature delivers reporting information containing
the ANI received from a 9-l-l call, the identity of the incoming trunk the
Selective Router received the call over, the identity of the outgoing PSAP
trunk the call is terminated to, and the date and time the call was delivered
to its target destination, transferred and/or disconnected.
Issued by
Effective:Issued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Section 5
Original Page 5
LOCAL TELECOMMTINICATIONS SERVICES
sEcTroN 5 - SERVTCES (CONT'D.)
5.1. 9-l-l Emergency Services (Cont'd.)
5.1.2. 9-l-l ALI Services
B.
C.
D
MSAG Management
9-1-l Emergency Services include a data management and administration tool that
automates the viewing and communication of updates, insertions, and deletions to
the MSAG database.
MSAG Build Services
The Company facilitates the creation and maintenance of the MSAG utilizing
recognized National Emergency Number Association (NENA) recommended
guidelines.
English Language Translation (ELT) Management
ELT information provides the names of fre, EMS and policejurisdictions associated
with each ESN so that it may be delivered with the ALI to the PSAPs at the time of
the 9-l-l call. The requests are validated for accuracy and either updated into the
database or referred back to the PSAP for resolution. Upon completion of the
transaction, notification is provided to the Customer.
ALI Record Management
ALI Record Management is the collection of service order records from Telephone
Service Providers (TSPs), validation of those records against the MSAG, and
storage of the records for the generation of the ALI database.
ALI Database Updates
After processing and validating record updates, Company posts ALI records for call
routing and for retrieval and display by the PSAP during 9-l-l calls.
ANVALI Discrepancy Resolution
An ANVALI discrepancy occurs when an ALI record delivered to a PSAP does not
match the information of the caller. lntrado Safety will investigate ANI/ALI
discrepancy reports and refer each discrepancy to the respective TSP for resolution.
A
E.
F
Issued by:
EffectiveIssued: February 28,2020
Manager - Regulatory Compliance
1601 Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, Inc Idaho TariffNo. 3
Section 5
Original Page 6
LOCAL TELECOMMTJNICATTONS SERVICES
SECTTON s - SERVTCES (CONTD.)
5.1. 9-l-l Emergency Services (Cont'd.)
5.1.2. 9-1-l ALI Services (Cont'd.)
G Misroute Resolution
An ANVALI misroute occurs when a 9-l-l call is delivered to the incorrect PSAP.
Intrado Safety investigates ANVALI misroute reports and refers each misroute
report to the TSP for resolution.
H.No Record Found (NRF) Resolution
An NRF occurs when the ANI provided does not exist in the ALI database and/or
when NRF is displayed at the PSAP. Intrado Safety will resolve or refer each NRF
to the respective TSP for resolution.
I.Local Number Portability (LNP) Processing
Intrado Safety supports LNP, which allows Customers to switch from one TSP to
another without changing their phone numbers.
J ALI Delivery
ALI Delivery provides location information via the ALI Data Access Connections to
a PSAP during a 9-l-1 call.
K.Data Support of Wireless and VoIP E9-l-l
Company database management systems support both Phase I and Phase II wireless
and VoIP E9-l -l call processing. This includes the E2 interface used by wireless
service providers to communicate 9-l-l caller location information to the ALI
database.
L.ALI Metrics Reporting
Intrado Safety provides access to reports that provide details on data transactions,
the number of records processed, and the number of errors.
Issued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
Issued by
Effective:
lnhado Safef Communications, lnc.Idaho TariffNo. 3
Section 5
Original Page 7
LOCAL TELECOMMUNICATIONS SERVICES
SECTTON s - SERVTCES (CONTD.)
5.1. 9-1-l Emergency Services (Cont'd.)
5.1.3. 9-l-1 Exchange Access
9'l-l Exchange Access provides one-way call delivery trunks from the 9-l-l Routing
Service to the PSAP. The 9- I -l Exchange Access trunks are conditioned to allow delivery of
ANI to the PSAP. They also allow signaling from the PSAP to the 9-l-l Routing Service to
invoke special features of the 9-l-l Routing Service, such as transfer, speed dialing, etc.
5.1.4. ALI Data Access Connections
ALI Data Access Connections provide the PSAP network access to the ALI Database for
ALI Delivery.
Issued: February 28,2020
Manager - Regulatory Compliance
l60l Dry Creek Drive
Longmont, CO 80503
Issued by:
Effective
SECTION 5 - SERVTCES (CONT'D.)
5.2. 9-l-1 Emergency Services Rules & Regulations
s.2.1.The 9-l-1 Emergency Services Customer may be a municipality, other federal, state or local
governmental unit, an authorized agent of one or more municipalities or other federal, state
or local govemmental units to whom authority has been delegated (e.g., PSAP). The
Customer must be authorized to subscribe to the service by the Governing Authority and
have public safety responsibility to respond to telephone calls from the public for emergency
police, fre or other emergency services within the served territory.
5.2.2. 9-1-l Emergency Services are provided by the Company where facilities and operating
conditions permit.
5.2.3 9-l-l Emergency Services are not intended as a total replacement for the local telephone
service of the various public safety agencies that may participate in the use of this service.
The Customer must subscribe to additional Local Exchange Services forpurposes ofplacing
administrative outgoing call and receiving other calls.
5.2.4.Application for 9-1-l Emergency Services must be executed in writing by the Customer. If
execution is by an agent, satisfactory evidence of the appointment must be provided in
writing to the Company. At least one local law enforcement agency must be included among
the participating agencies.
5.2.5 9-l-1 Emergency Services are provided solely for the benefit of the Customer as an aid in
handling 9-l-l calls in connection with fire, police and other emergencies. The provision of
9-l -l Emergency Services by the Company shall not be interpreted, construed, or regarded,
either expressly or implied, as being for the benefit of or creating any relationship with or
any Company obligation direct or indirect, to any third person or entity other than the
Customer.
5.2.6. The Company does not undertake to answer and/or forward 9-l-l or other emergency calls
but fumishes the use of its facilities to enable the Customer's personnel to respond to such
calls.
Issued: February 28,2020 Effective
Issued by:Manager - Regulatory Compliance
l60l Dry Creek Drive
Longmont, CO 80503
Inhado Safety Communications, Inc.Idaho TariffNo. 3
Section 5
Original Page 8
LOCAL TELECOMMUNICATIONS SERVICES
Intrado Safety Communications, Inc Idaho TariffNo. 3
Section 5
Original Page 9
LOCAL TELECOMMI.INICATIONS SERVICES
SECTION 5 - SERVTCES (CONT'D.)
5.2. 9-l-l Emergency Services Rules & Regulations (Cont'd.)
5.2.7 The rates charged for 9-l-l Emergency Services do not contemplate the inspection or
constant monitoring of facilities that are not within the Company's control, nor does the
Company undertake such responsibility. The Customer shall make such operational tests that
are required in the judgment of the Customer. The Customer shall promptly notify the
Company in the event the system is not functioning properly.
s.2.8.The Company's liability for any loss or damage arising from errors, intemrptions, defects,
failures, or malfunctions of this service or any part thereof shall not exceed an amount
equivalent to the pro rata charges for the service affected during the period of time that the
service was fully or partially inoperative.
5.2.9. The Customer must furnish the Company its agreement to the following terms and
conditions.
A. All 9- I - I or other emergency calls will be answered on a 24-hour day, seven-day week
basis.
The Customer has responsibility for dispatching the appropriate emergency services or
will undertake to transfer all emergency calls received to the governmental agency
with responsibility for dispatching such services, to the extent that such services are
reasonably available.
The Customer will develop an appropriate method for responding to calls for
nonparticipating agencies that may be directed to their PSAP by calling parties.
The Customer will subscribe to Local Exchange Service at the PSAP location for
administrative purposes, for placing outgoing calls, and for receiving other calls.
B
C.
D.
Issued by
EffectiveIssued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Section 5
Original Page l0
LOCAL TELECOMMUNICATIONS SERVICES
SECTION 5 - SERVTCES (CONT'D.)
5.2. 9-l-l Emergency Services Rules & Regulations (Cont'd.)
5.2.10. When 9-l-l ALI Services are provided, the Customer is responsible to:
A. Provide information regardirig the jurisdictional boundaries associated with all
involved public safety agencies.
B,
C.
Support the creation of a master address file for use in validating user address
information and application of appropriate jurisdictional responsibility.
Define the unique combinations of public safety agencies (police, flue, medical, etc.)
responsible for providing emergency response services in any specific geographic
location.
5.2.11. Whenthe9-l-l Routingisprovided,theCustomerisresponsibleforidentifyingprimaryand
secondary PSAPs associated with the unique combinations noted in 5.2.10.C above and
providing the access or telephone numbers required to support the selective transfer feature
of 9-l-l Routing Service.
5.2.12. After establishment of service, it is the Customer's responsibility to continue to veriff the
accuracy of the routing information contained in the master address file, and to advise the
Company of any changes in street names, establishment of new sheets, closing and
abandonment of streets, changes in police, fire, emergency medical or other appropriate
agencies' jurisdiction over any address, annexations and other changes in municipal and
county boundaries, incorporation of new cities or any other matter that will affect the routing
of 9-l-l calls to the proper PSAP.
lssued:February 28,2020
Manager - Regulatory Compliance
1601 Dry Creek Drive
Longmont, CO 80503
Issued by
Effective:
SECTTON 5 - SERVICES (CONT'D.)
5.2. 9-l-l Emergency Services Rules & Regulations (Cont'd.)
5.2.13. The following terms define the Customer's responsibilities with respect to any information
provided by the Company to the Customer as part of 9-l-l ALI Services.
A. Such information shall be used by the Customer solely for the purpose of aiding the
Customer in identifring, updating and/or veriffing the addresses of 9-l-l callers
within the Customer's serving areas in connection with the Customer's provision of
emergency response services.
Customer shall strictly limit access to the information to those authorized employees
of the Customer with a need to know and those employees actually engaged in the
provision of emergency assistance services.
Customer shall use due care in providing for the security and confidentiality of the
information.
Customer shall make no copies of the information except iN may be essential for the
verification of emergency assistance services.
5.2.14.Each Customer agrees to release, indemni$, defend and hold harmless the Company from
any and all loss, claims, demands, suits, and other action, or any liability whatsoever,
whether suffered, made, instituted or asserted by the Customer or by any other party or
person: (l) for any personal injury to or death ofany person or persons, or for any loss,
damage or destruction of any propefty, whether owned by the Customer or others, and
which arises out of the negligence or other wrongful act ofthe Company, the Customer, its
user agencies or municipalities or employees or agents of any one of them, or (2) for any
infringement or invasion ofthe right of privacy of any person or persons, caused or claimed
to have been caused, directly or indirectly, by the installation, operation, failure to operate,
maintenance, removal, presence, condition, location or use of 9- I - I Emergency Services and
the equipment associated therewith, including, but not limited to, the identification of the
telephone number, address, or name associated with the telephone number used by the party
or parties accessing 9-l-l Emergency Services hereunder, or (3) arising out of any act or
omission of the Customer, in the course of using services provided pursuant to this tariff
B.
C
D
Intrado Safety Communications, lnc.Idaho TariffNo. 3
Section 5
Original Page I I
LOCAL TELECOMMUNICATIONS SERVICES
Issued: February 28,2020
Issued by:
Effective
Manager - Regulatory Compliance
1601 Dry Creek Drive
Longmont, CO 80503
Inhado Safety Communications, Inc.Idaho TariffNo. 3
Section 5
Original Page 12
LOCAL TELECOMMTJNICATIONS SERVICES
5.3
SECTTON s - SERVTCES (CONTD.)
9-l-l Emergency Services Rates and Charges
9-1-l Routing Service
9-l-l ALI Services
9-l-l Exchange Access Trunks
ALI Data Access Connections
Notes:
Nonrecurring
Charge
ICB
ICB
ICB
ICB
Monthly
Charge
ICB
ICB
ICB
ICB
2.
J
Additional charges may apply for other Local Exchange Services under this tariffor by other
local exchange carriers in connection with the provisioning of Eg-l-l service to the
Customer.
9- 1 - l Routing Service and 9- I - I ALI Services are provided as a package. Customer requests
to obtain these services separately will be handled individually.
ICB pricing to be determined based upon unique service configuration requirements for each
Customer including, but not limited to, term of agreement, volume of traffic served, and
proximity of Customer to Company facilities.
Issued by
Effective:Issued: February 28,2020
Manager - Regulatory Compliance
l60l Dry Creek Drive
Longmont, CO 80503
Inhado Safety Communications, lnc.Idaho TariffNo. 3
Section 5
Original Page 13
LOCAL TELECOMMUNICATIONS SERVICES
5.4.
SECTION 5 - SERVICES (CONT'D.)
Communications Service Provider (CSP) E9-l-l Access Service
5.4.1. Description
CSP E9-1-l Access Service is an offering that enables CSP to interconnect to Company's
network at Company Points of lnterconnection (POIs) forthe delivery ofCSP's end user9-l-
I call to the appropriate PSAP.
5.4.2. General
The rates for CSP Eg-l-l Interconnection Service described in this tariff are
applicable to any CSP interconnecting to Company's network
CSP and Company will comply with all applicable federal, state and local E9-l-l
service performance rules, including required grade of service.
A.
B.
Issued by:
EffectiveIssued: February 28,2020
Manager - Regulatory Compliance
l60l Dry Creek Drive
Longmont, CO 80503
lnhado Safety Communications, Inc.Idaho TariffNo. 3
Section 5
Original Page 14
LOCAL TELECOMMUNICATIONS SERVICES
SECTION s - SERVICES (CONT'D.)
5.4. Communications Service Provider (CSP) Eg-l-l Access Service (Cont'd.)
5.4.3. Interconnection Regulations
A. Network Arrangements
I CSP will provide a minimum ofone DSI transport facility to a minimum of
two (2) geographically diverse Intrado Safety POIs that are dedicated for
termination of CSP's 9-1-l calls to Company's network.
CSP will use the Company's Access Service Request (ASR) process to
order from Company a sufficient number of DSI and/or DSO channel
termination facilities (minimum of two DS0s) to terminate the CSP-
provided transport facilities described in subsection "1" above.
(a) Company's ASR Process guidelines can be found on the
Company's website under "TSP Services."
(b)Company's ASR Ordering Process can be found on the Company's
website under "TSP Services."
CSP will use Signaling System 7 (*SS7") protocol on DSO interconnections
at Company's POI. If CSP is unable to use SS7 protocol, another type of
interconnection signaling will be considered on an individual basis and may
incur additional charges.
2.
J
Issued by:
EffectiveIssued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Section 5
Original Page l5
LOCAL TELECOMMUNICATIONS SERVICES
SECTION 5 - SERVTCES (CONTD.)
5.4. Communications Service Provider (CSP) E9-1-l Access Service (Cont'd.)
5.4.3. lnterconnection Regulations (Cont'd.)
A. Network Arrangements (Cont'd.)
4.CSP is not permitted to deliver 9-l-l calls to the Company's network that
originate outside ofCompany's designated 9-1-lserving area as defined by
the Governing Authority, except as provided below:
(a) Split Wire Center - Where CSP's wire center serves end users, some of
whom are within Company's designated 9-l-l serving areq and some
of whom are within the designated serving area of another 9-l-l Service
Provider, and CSP does not have the technical capability to segregate
and directly route 9-l -l calls placed by its end users within Company's
serving areas and those calls placed by its end users within an adjacent
serving area of another 9-l-l Service Provider, Company, CSP and the
other the 9-l-l Service Provider will coordinate with the affected
Governing Authority(ies) to: (i) establish call handoffanangements; (ii)
establish which E9-1-l Service Provider will be directly interconnected
with the CSP's split wire center to segregate calls necessary for handoff
to the other affected Eg-l-l Service Provider.
(b) CSP is responsible for all costs associated with Split Wire Center call
delivery that is described above, including costs incurred by Company
to accommodate Split Wire Center call delivery from the CSP that must
be delivered to another E9-l-l Service Provider.
Issued by
Effective:Issued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Section 5
Original Page l6
LOCAL TELECOMMUNICATIONS SERVICES
SECTION 5 - SERVTCES (CONT'D.)
5.4. Communications Service Provider (CSP) Eg-l-l Access Service (Cont'd.)
5.4.3. Interconnection Regulations (Cont'd.)
B. Dynamic ANVALI Arrangements
I If CSP provides its own Dynamic ANVALI arrangements, CSP must enter
into a separate "Dynamic ANVALI Data and Steering Agreement" with
Company that describes the terms, conditions and methodology required in
order to interconnect CSP's Dynamic ANUALI links to Company's ALI
system(s).
If CSP uses a third party Dynamic ANI/ALI provider, such third party
Dynamic ANUALI providermust enter into aseparate "Dynamic ANI/ALI
Data and Steering Agreement" with Company that describes the terms,
conditions and methodology required for the third party Dynamic ANVALI
provider to interconnect their respective Dynamic ANVALI links to
Company's ALI system(s).
2.
Issued by
Effective:Issued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Section 5
Original Page 17
LOCAL TELECOMMI.INICATIONS SERVICES
5.4.
SECTTON s - SERVTCES (CONTD.)
Communications Service Provider (CSP) E9-1-l Access Service (Cont'd.)
5.4.4. Record Processing Regulations
A. General
l. Upon receiving CSP's written request, Company will provide one (l) copy
per year of the Governing Authority's most current MSAG at no charge.
CSP requests for additional copies may be subject to a charge.
Company will make available daily MSAG updates for retrieval by CSP
using Company's Delta MSAG process for MSAG updates. It is the
responsibility of the CSP to provide MSAG-valid addresses on all CSP
records submitted by CSP. Company's Delta MSAG process for MSAG
daily updates is available on the Company's website under"TSP Seryices."
B. ANVALI Delivery Methods
CSP will provide to Company one (l) time per year, at no charge, an
electronic file containing all active CSP end user records and/or Shell
Records for comparison to the CSP information stored in the Company's
ANUALI database.
After initial load of CSP's end user records or Shell Records, CSP must
update such records on a daily basis as changes warrant. Additions,
deletions or changes must be submitted to Company within one (l ) business
day of service transaction.
3.To facilitate Eg-l-l record processing and error resolution, CSP and
Company will each provide the other contact information for their
respective database admin istration organizations.
2
2
Issued: February 28,2020
Issued by
Effective:
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Section 5
Original Page 18
LOCAL TELECOMMUNICATIONS SERVICES
SECTTON 5 - SERVICES (CONT'D.)
5.4. Communications Service Provider (CSP) E9-l-l Access Service (Cont'd.)
5.4.4. Record Processing Regulations (Cont'd.)
C. Standard ANI/ALI Data Management
End user records provided by CSP must be delivered in a NENA compliant
format and must be compatible with Company's ALI Data Management
Guide which is available on the Company's website under "TSP Services."
Company will retum to the CSP all end user records that fail E9-l-l
processing. CSP will retrieve, correct and resubmit returned end user
records failing E9-l-l processing to Company within one (1) business day.
Company will not charge CSP for end user record loading and E9-l-l
processing. CSP shall provide at no cost to Company CSP end user records
and resubmitted end user records that were retumed for corrections.
D. Dynamic ANVALI Data Management
CSPs using Dynamic ANI/ALI Call Delivery must obtain a sufficient
quantity of pANIs to maintain a P.0lgrade of service. Where possible,
pANI assignments should be obtained in sequential blocks of numbers.
CSPs using Dynamic ANI/ALI E9-l-l Call Delivery must obtain pANI
assignments from pANI administration entities authorized through
regulatory directives and industry-developed guidelines.
I
2.
J
2
Issued by:
Effective:Issued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Section 5
Original Page l9
LOCAL TELECOMMUNICATIONS SERVICES
SECTTON 5 - SERVICES (CONT'D.)
5.4. Communications Service Provider (CSP) E9-l-l Access Service (Cont'd.)
5.4.5. CSP Responsibilities
A.Except as provided in Sections 5.4.2.Aand5.4.2.8, the CSP E9-l-l Access Service
CSP responsibilities described in this section are in addition to all other applicable
CSP responsibilities described in other sections of this tariff.
Applications for establishment of CSP E9-l-l Access Service must be made via
Company's ASR process.
CSP will provide contact information for technical assistance that will be available
on a 24-hour,7 day a week, basis, to assist with emergency service call tracing
and/or problem resolution.
CSP will provide Company an Access CarrierName Abbreviation (ACNA) and an
Operating Company Number (OCN) when ordering CSP Eg-l-l Interconnection
Service. This requirement is not applicable to Enterprise E9-1-l customers
interconnecting via CSP E9-l-1 Access Service.
CSP will provide Company with the ll-character Common Language Location
Identifier(CLLDdesignationforeachCSP'sPOP,oranE9-l-l FacilityCLLICode.
This requirement is not applicable to Enterprise E9-l-l customers interconnecting
via CSP E9-1-l Interconnection Service.
CSP will inform the Company Network Operations Center (NOC) of any 9-l-l
service-affecting network or data problem immediately upon detection of such
problem by CSP and shall fully cooperate with Company to resolve and correct such
problems.
CSP must respond within one (1) business day to Company inquiries sentto CSP for
resolution of misrouted emergency calls.
CSP will establish point(s) of contact for activities involving rearrangement of
facilities and/or activities affecting CSP's POI, or any changes involvingNPA splits
or CSP end user SOI data.
B
C
D
E
F
G.
H.
Issued by:
Effective:lssued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Section 5
Original Page 20
LOCAL TELECOMMTINICATIONS SERVICES
SECTION 5 - SERVICES (CONT'D.)
5.4. Communications Service Provider (CSP) E9-1-l Access Service (Cont'd.)
5.4.6. Company Responsibilities
A.
B
Except as provided in Sections 5.4.2.A urd 5.4.2.8, Company responsibilities
described in this section are in addition to all other applicable Company
responsibilities described in other sections of this tariff.
Company will provide CSP with the I I -character CLLI code for POI where CSP's
transport facilities will be terminated on Company's network. CLLI codes for each
Company POI and POI pairings, and related PSAP information, can be found on the
Company's website under "TSP Services."
Company will maintain diversity when terminating CSP trunks at Company's POI in
order to eliminate single points of failure.
Company will provide CSP with Company NOC contact information that is
available on a 24-hour,7-day a week basis to assist with trunk testing and/or
resolution of problems on facilities between CSP POPs and Company POIs.
E.Company will administer ALI steering tables for all CSPs using Dynamic ANUALI
call delivery.
C.
D.
Issued by:
Effective:Issued: February 28,2020
Manager - Regulatory Compliance
l60l Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, Inc Idaho TariffNo. 3
Section 5
Original PageZl
LOCAL TELECOMMUNICATIONS SERVICES
5.4
SECTION 5 - SERVICES (CONT'D.)
Communications Service Provider (CSP) E9-1-l Access Service (Cont'd.)
5.4.7. CSP Eg-l-l Access Service Rates and Charges
Nonrecurring
Charse
Monthly Recurring
Charee
Access at Company POI
Sienaline System 7 No Charee No Charee
Other ICB ICB
Annual Conv of MSAG
Initial copv No Charee N/A*
Additional copies in same year ICB N/A
* Not Applicable
Note:
If CSP is unable to use SS7 protocol, another type of interconnection signaling will be
considered but may result in additional nonrecurring and/or monthly recurring charges
depending on the unique circumstances of CSP and the type of signaling protocol requested.
Issued by
Effective:Issued: February 28,2020
Manager - Regulatory Compliance
l60l Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Section 5
Original Page 22
LOCAL TELECOMMUNICATIONS SERVICES
5.5.
sEcTroN 5 - SERVICES (CONT'D.)
Communications Service Provider E9-1-1 Transport Service
5.5.1. Description
CSP E9-l -l Transport Service permits CSPs to use Company-provided transport facilities to
deliver 9- I - I calls placed by CSP's end users to Company's Selective Router for termination
to the appropriate PSAP.
5.5.2. General
A. The rates for CSP E9-l-l Transport Service described in this tariffare applicable to
all CSPs.
CSP E9-l-l Transport Service is available to CSPs using a third party to aggregate
and/or transit and transport 9-l-l calls placed by CSP's end users to a Company
Meet-Point that is not physically located at a Company POI on Company's network.
The delivery of CSP's end user 9-l-l calls to a Company Meet-Point by a third-
party aggregator or hansit provider constitutes CSP's acceptance of the terms,
conditions and rates described in this tariff.
CSP and Company will comply with all applicable federal, state and local E9-l-l
service performance rules, including required grade of service.
B.
C.
D.
lssued by
Effective:Issued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Section 5
Original Page 23
LOCAL TELECOMMUNICATIONS SERVICES
SECTION 5 - SERVICES (CONTD.)
5.5. Communications Service Provider E9-l-l Transport Service (Cont'd.)
5.5.3. Regulations
5.5.4. CSP Responsibilities
A.
B.
C.
CSP shall ensure that the third-party aggregator or transit provider delivering CSP's
9-1-1 traffic to Company's Meet-Point does not co-mingle CSP's wireline and
wireless 9-1-1 traffic over a common trunk group.
Company's liability, including but not limited to liability for personal injury,
intemrption of service, failure, errors, acts of omission or other liability of any kind
related to the provision of CSP E9-1-l Transport Service shall be limited to the same
extent as set forth elsewhere in this tariff.
CSP and Company will comply with all applicable federal, state and local E9-l-l
service performance rules, including required grades of service.
A.
B.
C.
Except as provided in Section 5.5.2.A, the CSP Eg-l-l Transport Service CSP
responsibilities described in this section are in addition to all other applicable CSP
responsibilities described in other sections of this tariff.
CSP using CSP E9-1-l Transport Services will provide Company with sufficient
information for Company to invoice/bill CSP for such service.
CSP will provide contact information for technical assistance that will be available
on a 24-hour,7 day a week, basis, to assist with emergency service call tracing
and/or problem resolution as necessary.
CSP will inform the Company Network Operations Center (NOC) of any 9-l-l
service-affecting network or data problem immediately upon detection of such
problem by CSP and shall fully cooperate with Company to resolve and correct such
problems.
D
Issued by:
EffectiveIssued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Section 5
Original Page 24
LOCAL TELECOMMTINICATIONS SERVICES
SECTTON 5 - SERVTCES (CONTD.)
5.5. Communications Service Provider Eg-l-l Transport Service (Cont'd.)
5.5.5. Company Responsibilities
Except as provided in Section 5.5.2.A, Company responsibilities described in this
section are in addition to all other applicable Company responsibilities described in
other sections of this tariff.
Company will provide CSP with Company NOC contact information that is
available on a 24-hour, 7-day a week basis to assist with trunk testing and/or
resolution of problems on facilities between CSP POPs and Company POIs.
5.5.6. CSP Eg-l-l Transport Service Rates and Charges
Nonrecurring Charge Monthly Recuning Charge per DSO
(min. two DSOs)
$1s0.00 $3s.00
Note l: Nonrecurring charge applies to each order for Transport Service.
Note 2: Minimum two DS0s applies to initial order for Transport Service.
A.
B
Issued by:
Effective:Issued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
lntrado Safety Communications, Inc.Idaho TariffNo. 3
Section 6
Original Page I
LOCAL TELECOMMUNICATIONS SERVICES
SECTION 6 - SPECIAL ARRANGEMENTS
6.1. Special Construction
6.1.1. Basis for Charges
Basis for Charges where the Company furnishes a facility or service for which a rate or
charge is not specified in the Company's tariffs, charges will be based on the costs incurred
by the Company (including return) and may include:
Nonrecurring Charges;
Recuning Charges;
Termination liabilities; or
Combinations of (A), (B), and (C).
6.1.2. Basis for Cost Computation
The costs referred to in 6.1.1 preceding may include one or more of the following items to
the extent they are applicable:
A.Costs to install the facilities to be provided including estimated costs for the
rearrangements of existing facilities. These costs include:
Equipment and materials provided or used;
Engineering, labor, and supervision;
Transportation; and
Rights of way and/or any required easements.
A.
B.
C.
D.
l.
2.
3.
4.
Issued by:
EffectiveIssued: February 28,2020
Manager - Regulatory Compliance
1601 Dry Creek Drive
Longmont, CO 80503
Inhado Safety Communications, lnc.Idaho TariffNo. 3
Section 6
Original Page2
LOCAL TELECOMMTJNICATIONS SERVICES
6.1.
SECTION 6 - SPECTAL ARRANGEMENTS (CONT',D.)
Special Construction (Cont' d.)
6.1.2. Basis for Cost Computation (Cont'd.)
B. Depreciation on the estimated cost installed of any facilities provided, based on the
anticipated useful service life of the facilities with an appropriate allowance for the
estimated net salvage.
C. Administration, taxes, and uncollectible revenue on the basis ofreasonable average
cost for these items.
D. License preparation, processing, and related fees.
E. Tariffor Service Order Agreement preparation, processing and related fees.
F. Any other identifiable costs related to the facilities provided.
G. An amount for return and contingencies.
Issued: February 28,2020
Manager - Regulatory Compliance
l60l Dry Creek Drive
Longmont, CO 80503
Issued by:
Effective:
SECTTON 6 - SPECTAL ARRANGEMENTS (CONT',D.)
6.1. SpecialConstruction(Cont'd.)
6.1.3. Termination Liability
To the extent that there is no other requirement for use by the Company, a termination
liability may apply for facilities specially constructed at the request of a Customer or CSP.
The period upon which termination liability is based is the estimated service life of
the facilities provided.
The amount ofthe maximum termination liability is equal to the estimated amounts
(including return) for:
Costs to install the facilities to be provided including estimated costs forthe
rearrangements of existing facilities. These costs include:(a) Equipment and materials provided or used;(b) Engineering, labor, and supervision;(c) Transportation; and(d) Rights of way and/or any required easements;
License preparation, processing, and related fees;
Tariff or Service Order preparation, processing and related fees;
Cost of removal and restoration, where appropriate; and
Any other identifiable costs related to the specially constructed or
rearranged facilities.
The termination liability method for calculating the unpaid balance of a term
obligation is obtained by multiplying the sum ofthe amounts determined as setforth
in Section 6.1.3.B preceding by a factor related to the unexpired period of liability
and the discount rate for retum and contingencies. The amount determined in
Section 6.1.3.B preceding shall be adjusted to reflect the recalculated estimated net
salvage, including any reuse ofthe facilities provided. This amount shall be adjusted
to reflect applicable taxes.
D.Inclusion of early termination liability by the Company in its tariffor a contract does
not constitute a determination by the Commission that the termination liability
imposed by the Company is approved or sanctioned by the Commission. Customers
shall be free to pursue whatever legal remedies they may have should a dispute
arise.
A.
B.
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2.
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4.
5.
c
lntrado Safety Communications, Inc.Idaho TariffNo. 3
Section 6
Original Page 3
LOCAL TELECOMMTJNICATIONS SERVICES
Issued: February 28,2020
Issued by
Effective:
Manager - Regulatory Compliance
l60l Dry Creek Drive
Longmont, CO 80503
Intrado Safety Communications, Inc.Idaho TariffNo. 3
Section 6
Original Page 4
LOCAL TELECOMMUNICATIONS SERVICES
SECTION 6 - SPECIAL ARRANGEMENTS (CONT'D.)
6.2. Non-Routine Installation and/orMaintenance
At the Customer's or CSP's request, installation and/or non service-affecting maintenance may be
performed outside the Company's regular business hours or (in the Company's sole discretion and
subject to any conditions it may impose) in hazardous locations. In such cases, charges based on the
cost of labor, material, and other costs incurred by or charged to the Company will apply. If
installation is started during regular business hours but, at the Customer's or CSP's request, extends
beyond regular business hours into time periods including, but not limited to, weekends, holidays,
and/or night hours, additional charges may apply.
6.3. Individual Case Basis (ICB) Anangements
Rates for ICB arrangements will be developed on a case-by-case basis in response to a bona fide
request from a Customer or CSP, or prospective Customer or CSP. Rates developed in response to
such requests may be different for tariffed service than those specified for such service in this tariff.
ICB rates will be offered to Customers or CSPs in writing and will be made available to similarly
situated Customers or CSPs.
If required, ICB rates will be filed with the Idaho Pubic Utilities Commission.
Issued by
Effective:Issued: February 28,2020
Manager - Regulatory Compliance
160l Dry Creek Drive
Longmont, CO 80503
lntrado Safety Communications, Inc.Idaho TariffNo. 3
Section 7
Original Page I
LOCAL TELECOMMUNICATIONS SERVICES
SECTION 7 - PROMOTIONAL OFFERINGS
7.1. General
From time to time the Company shall, at its option, promote subscription or stimulate network usage
by offering to waive some or all of the Nonrecurring or Recurring Charges for the Customer or CSP
(if eligible) of target services for a limited duration. Such promotions shall be made available to all
similarly situated Customers or CSPs in the target market area. If required, the Company shall file
promotions with the Commission for tariff approval prior to offering service at promotional rates.
7.2. Demonstration of Service
From time to time the Company may demonstrate service for potential Customers or CSPs by
providing free use of its network on a limited basis for a limited period of time.
7.3. Trial Service
The Company may offer new services, not otherwise tariffed, from time to time on a trial basis
subject to Commission approval. Such trials are limited to a maximum of six months at which time
the trial offering must be either withdrawn or made available on a permanent basis.
Issued: February 28,2020
Manager - Regulatory Compliance
1601 Dry Creek Drive
Longmont, CO 80503
Issued by:
Effective: