Intellicall Operator Services Inc.pdf

InteUicaH Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. Tariff No. 2
1 st Revised Page 1
LOCA EXC
TELECOMMUNICATIONS SERVICES
Applying to Resale of IntrastHt
Common Carrier Communications
Services Between Points in the
State of Idaho
And
Containing Rules And Regulations
Governing Service
This tariff is on file with the Idaho Public Utilities Commission
and copies may be inspected, during normal business hours
at lntellicall Operator Services, Inc.' s principal office at
14651 Dallas Parkway, Suite 905, Dallas, Texas 75240
800-903-5266
Issued: December 17, 1998 Effective: December 30, 1998
By: Mr. B. Reid Presson, Jr.
Intellicall Operator Services, Inc.
d/b/a! ILD
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEe 3 0 1998
DCO1/BRANW/66207.
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. Tariff No. 2
1 st Revised Page 2
CHECK LIST
Pages 1 to 39 are effective as of the date shown. Revised sheets as named below contain all changes
from the original tariff that are in effect on the date thereof
PAGE REVISION NO.PAGE REVISION NO
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original Original
Original
Issued: December 17, 1998
DCO1/BRANW/66207.
Effective: December 30, 1998
By: Mr. B. Reid Presson, Jr. Idaho Public Utilities Commission
Intellicall Operator Services, Inc. Office of the Secretary d/b/a!ILD ACCEPTED FOR FILING
DEe 3 0 1998
Boise, Idaho
(C)
(D)
(I)
(M)
(N)
(R)
(T)
(Y)
(Z)
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. Tariff No.
1 st Revised Page 3
SYMBOLS
Whenever tariff sheets are revised, changes will be identified by the following symbols:
To signify changed regulation.
To signify deleted or discontinued rate, regulation or condition.
To signify a change resulting in an increase to a customer s bill.
To signify material moved from or to another part of tariff with no change in text, rate, rule or
condition.
To signify new rate, regulation, condition or sheet.
To signify a change resulting in a reduction to a customer s bill.
To signify change in text-but no change in rate, rule or condition.
To signify a reference to other published tariffs.
To signify a correction.
Issued: December 17, 1998 Effective: December 30, 1998
Idaho P~blic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEe 3 0 1998
By: Mr. B. Reid Presson, Ir.
Intellicall Operator Services, Inc.
d/b/a! ILD
DCO1/BRANW/66207.
Boise. Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. Tariff No. 2
1 st Revised Page 4
TABLE OF CONTENTS
TITLE PAGE ........................................................................
CHECKLIST.........................................................................
SYMBOLS
...........................................................................
TABLE OF CONTENTS .................
:..............................................
TARIFF FORMAT SHEET ..............................................................
INTRODUCTION .....................................................................
TECHNICALTERMSANDABBREVIATION ........................................ 8
RULES AND REGULATIONS
....................................................
Undertaking of the Company ................................................
ResponsibilityandUse
.....................................................
3 Transmission.............................................................2.4 CallBIocking ............................................................
5 Interconnection
...........................................................
6 Equiplnent...............................................................7 Title....................................................................
CustomerPremises
......................................................
9 Non-RoutineMaintenanceandInstallation .....................................
10 Interruption
..............................................................
11 ServiceCommencementandAcceptance.......................................
12 MinimumServicePeriod ...................................................13 ServiceOrderCancellation .................................................14 Billing and Payments
......................................................
15 LatePaymentCharge
......................................................
16 AdvancePayments........................................................18 Taxes ..................................................................19 Discontinuation ..........................................................20 Restoration of Services
....................................................
21 Limitation of Liability
.....................................................
Issued: December 17, 1998 Effective: December 30, 1998
By: Mr. B. Reid Presson, Jr. Idaho Public Utilities Commission
Intellicall Operator Services, Inc. Office of the Secretaryd/b/a!ILD ACCEPTED FOR FiliNG
DEC 301998
DCO1/BRANW/66207.
Boise, Idaho
Intellicail Operator Services, Ilk.
d/b/a/ ILD
Idaho P.C. Tariff No.
1 st Revised Page 5
2.22
2.26
2.30
2.33
2.34
Disclaimer ..............................................................
Indemnification ..........................................................
IndemnificationbyCustomer ...............................................
Credits and Credit Allowances .............................................. 22LocaICallingArea........................................................
AccesstoTelephoneRelayService...........................................
Compliance .............................................................
ForceMajeure ...........................................................
Full Force and Effect ...................................................... 24
Cooperation .............................................................GovemingLaw...........................................................Assignment..............................................................
Special Construction ...................................................... 24
DESCRIPTIONOFSERVICE .................................................... 26
Resold Local Exchange Service ..............................................1.1 Residential Telecommunications Service.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..
1.2 PublicTelephoneAccessService
......................................
Optional Service Features ............................................
irectoryListingService ...................................................
911EmergencyService .................................................... 31
Business Service ..........................................................3.4
RATES .......................................................................
RetumCheckCharge ...................................................... 332 LateFee.................................................................
ReconnectionFee .........................................................
Promotions ..............................................................
RatesforResoldLocalExchangeServices ..................................... 34DirectoryAssistance ....................................................... 39
Issued: December 17, 1998
By: Mr. B. Reid Presson, Jr.
Intellicall Operator Services, Inc.
d/b/a! ILD
Effective: December 30, 1998
Idaho Pubfic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
0 E C 3 0 1998
DCO1/BRANW/66207.
Boise, Idaho
Intellieall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. Tariff No. 2
1 st Revised Page 6
TARIFF FORMAT SHEET
A. Page Numbering. Page numbers appear in the upper-center of the page. Pages are numbered
sequentially. However, new pages are occasionally added to the tariff When a new page is added, the page
appears as a decimal. For example, a new page added between pages 34 and 35 would be 34.
B. Page Revision Numbers. Revision numbers also appear in the upper-right comer of the page. These
numbers are used to determine the most current page version on file with the Idaho Public Utility Commission.
For example, the 4th revised Page 34 cancels the third revised Page 34. Because of deferrals, notice periods
etc., the most current page number on file with the Commission is not always the tariff page in effect.
Subscriber should consult the check page for the page currently in effect.
C. Paragraph Numbering Sequence There are nine levels of paragraph coding. Each level of coding is
subservient to its next higher level of coding.
1.1.
1.1.A.
2. 1. 1.A. 1. (a)
(a).
2. 1. l.A. l.(a).I.(i)
1.1.A.1.( a).I.(i)(1)
D. Check List of Effective Pages When a tariff filing is Inade with the Commission, an updated Check
List of Effective Pages ("Check List") accompanies the tariff filing. The Check List lists the pages contained
in the tariff, with a cross reference to the current revision number. When new pages are added, the Check List
is changed to reflect the revision. All revisions made in a given filing are designated by an asterisk (*). There
will be no other symbols used on the Check List if these are the only changes made to it (i., the format etc
The subscriber should refer to the latest Check List to find out if a particular page is the most current page on
file with the Commission.
Issued: December 17, 1998
By: Mr. B. Reid Presson, Ir.
Intellicall Operator Services, Inc.
d/b/a! ILD
Effective: December 30, 1998
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 301998
DCOI/B~~/66207. 2
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. TarifTNo. 2
1 st Revised Page 7
INTRODUCTION
This tariff("Tariff') contains the regulations and rates applicable to the furnishing of intrastate, common
carrier, local exchange telecommunications resale services by Intellicall Operator Services, Inc. (hereinafter
referred to as "IOS" or the "Company ) between various locations in the State of Idaho.
The regulations governing the provision and use of services offered under this Tariff are set forth in
Section 2. Service descriptions and rates are set forth in Sections 3 and 4, respectively.
Issued: December 17, 1998
By: Mr. B. Reid Presson, Ir.
Intellicall Operator Services, Inc.
d/b/a! ILD
Effective: December 30, 1998
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 301998
DCO1/BRANW/66207.
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. TaritTNo. 2
1 st Revised Page 8
TECHNICAL TERMS AND ABBREVIATIONS
Certain terms used throughout this Tariff are defined below.
Authorization Code
Authorization Codett means a numerical code, one or more of which are assigned to a Customer to
enable it to access the Services provided by the Company and to identify the Customer for billing
purposes.
Carri er
Carriertt means a comtnunications common carrier authorized by the Commission or the FCC
provide communications service to the public.
Commission
Commissiontt means the Idaho Public Utilities Commission.
Credit(s)" has the meaning set forth in Section 2.26 hereof.
Credit Allowances
Credit Allowances tt has the meaning set forth in Section 2.26 hereof.
Customer
Customer" means the person, firm, company, corporation, or other entity who, pursuant to a Service
Order, orders Service(s) under this Tariff.
FCC
FCC" means the Federal Communications Commission.
Governmental AuthQrity
Governmental Authoritytt means any judicial, administrative, or other federal, state or municipal
governmental authority (including without limitation the Commission and the FCC) havingjurisdiction
over the Company or the provision of Services hereunder.
Issued: December 17, 1998
DCO1/BRANW/66207.
Effective: December 30, 1998
By: Mr. B. Reid Presson, Jr. Idaho Public Utilities CommissionIntellicall Operator Services, Inc. Office of the Secretaryd/b/a! ILD ACCEPTED FOR FI LI NG
DEe 3 0 1998
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. Tariff No. 2
1 st Revised Page 9
Technical Terms and Abbreviations cont.
Holidays
Holidays" means all Company-specified holidays: New Year s Day (January 1), Independence Day
(July 4), Labor Day, Thanksgiving Day and Christmas Day (December 25).
ICB
Individual Case Basis" or "ICB" has the meaning set forth in Section 2.35 hereof.
Interruption
Interruption" means the disruption of, or removal of a circuit from, Service such that the Service
becomes unusable by Subscriber for a continuous period of thirty (30) minutes or more.
InterLA T A Service
Inter LATA Service" means communications between a point located in a local access and transport
area ("LATA") and a point located outside such area.
Local Exchange Carrier
LEC" means any person that is engaged in the provision of local exchange service or exchange access
service. However, such term does not include any person insofar as such person is engaged in the
provision of commercial mobile radio service.
Local Access anq TransQQ!1: Area ("LATA"
Local Access and Transport Area" or "LATA" means a geographical area established by the U.
District Court for the District of Columbia in Civil Action No. 82-0192, within which a LEC provides
communications service.
Issued: December 17, 1998 Effectivr Dec.emQer 3~\ .1998
By: Mr. B. Reid Presson, Jr. aaho t"ublic Utilities Commission
Office of the SecretaryIntellicall Operator Services, Inc. ACCEPTED FOR FILINGd/b/a! ILD
DCO1/BRANW/66207.DEC 3 0 1998
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. Tariff No. 2
1 st Revised Page 10
Technical Terms and Abbreviations cont.
Minimum Service Period
~v1inimum Service Period" (or "MSP") Ineans the Ininimmn period of time during which Customer
takes Services under this Tariff.
Other Providers
Other Providers Ii means any carriers or other service providers, whose services or facilities are
connected to the Services.
Performance Failure
Performance Failure" means any disruption, degradation, or failure of Service, including without
limitation any Interruption (but excluding Scheduled Interruptions), any installation failure or delay, or
any mistake, delay, omission, error or other defect in the Service or in the provision thereof.
Regulationw
Regulation(s)" means any and alllaw(s), rule(s), regulation(s) (including without limitation those set
forth in this Tariff), order(s), policy or policies, ruling(s), judgment(s), decree(s) or other
determination( s) which are made by the Commission or any other Governmental Authority or which
arise under any federal, state, or local statute, utility code, or ordinance, and which are applicable to the
Services or to any provision of this Tariff.
Resale Tariffu)
Resale Tariff(sY' means the tariff(s) of one or more Underlying Carriers.
Schequled InterruQtiQn
Scheduled Interruption" means an Interruption which has been scheduled by the Company in advance
for maintenance, testing, or other administrative purposes.
Servicew
Service( s)" means the Company s regulated, communications common carrier service( s) provided under
this Tariff.
Effective: December 30, 1998Issued: December 17, 1998
By: Mr. B. Reid Presson, Jr.
Intellicall Operator Services, Inc.
d/b/a! ILD
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 3 0 1998
DCO1/BRANW/66207.
Boise, Idaho
IntellicaU Operator Services, Ine..
d/b/a/ ILD
Idaho P.C. TarifTNo. 2
1 st Revised Page 11
Technical Terms and Abbreviations cont.
Service Commencement Date
Service Commencement Date" means either (i) the first day following the date on which the Company
notifies the Customer that the requested Service is available for use, (ii) in the event Customer lawfully
refuses to accept such Service, the date of Customer s acceptance of such Service, or (iii) another
mutually agreed upon date.
Service Order
Service Order" Ineans (i) a contract between the Company and Customer, or (ii) a Company designated
form used from time to time by Customer for purposes of ordering Services hereunder.
Subscriber
Subscriber" means a person, firm, company, corporation, or other entity who is authorized by the
Customer to use Service under this Tariff.
TDD
TDD" means a Telecommunications Device for the Deaf.
T erminatilln.JT ermina~
Termination" (or "Terminate ) means discontinuance of (to discontinue) Services, either at Customer
request, or by the Company in accordance with Regulations.
Third Pa
Third Party Billing Companies" means, collectively, any clearinghouses, LECs, Other Providers, credit
card companies or other third parties who bill Customers for Services on the Company s behalf.
1lnQerl ying Carri erW
D nderlying Carriere s)" means the LEC( s) or other Carriere s) whose services are resold by the Company
pursuant to this Tariff.
DCO1/BRANW/66207.
Effective: December 30, 1998
By: Mr. B. Reid Presson, Ir. Idaho Public Utilities Commission
Intellicall Operator Services, Inc. Office of the Secretaryd/b/a!ILD ACCEPTED FOR FILING
DEe 301998
Issued: December 17, 1998
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. Tariff No. 2
1st Revised Page 12
RULES AND REGULATIONS
The Company is a reseller of regulated, intrastate, local exchange services. The Services described in
Section 3 of this Tariff are provided to Customers by the Company pursuant to one or more applicable resale
agreements which are on file with, and have been approved by, the Comlnission.
Undertaking of the CommmY
1.1 Obligation to Provide Service The Company shall exercise its best efforts to provide
Services to Subscribers pursuant to the terms and conditions of this Tariff. The
Company shall exercise reasonable efforts to make such Services available for
Subscribers' use on either the installation date set forth in a Service Order (or, if no date
is specified) as soon as practicable after execution of a Service Order, subject to
Customer s colnpliance with Regulations. In addition to the Service Order, Customer
shall also execute such other documents as the Company may reasonably require. In the
event of a conflict or inconsistency between (i) the terms of a Service Order (or of any
other document executed by the Customer) and (ii) those of this Tariff, the latter shall
govern.
1.2 Conditions to Company s Obligations. The obligations of the Company to provide
Services are subject to the following: (i) availability, procurement, construction, and
maintenance of facilities required to meet the Service Order; (ii) the provision Services
to the Company for Resale by the Underlying Carrier; (iii) interconnection to Other
Providers' services or facilities as required; and (iv) any applicable Credit Limit.
1.3 Right to Discontinue or Block Services. The Company reserves the right (i)
discontinue or temporarily suspend Services to or from a location where the necessary
facilities or equipment are not available under terms and conditions reasonably
acceptable to the Company; or (ii) to block Services to any Subscriber location or any
Authorization Code, without any liability whatsoever, in the event that the Company
detects or reasonably suspects either (a) fraudulent or unlawful use of the Services at or
by means of said location or Authorization Code, or (b) consumption of Services in
excess of the Credit Limit (if any).
Issued: December 17, 1998
DCO1/BRANW/66207 . 2
By: Mr. B. Reid Presson, Jr.
Intellicall Operator Services, Inc.
d/b/a! ILD
Effective: December 30, 1998
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 301998
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. Tariff No. 2
1st Revised Page 13
Services may be used by Customer or Subscriber for any lawful purpose, twenty-four
(24) hours per day, seven (7) days per week, subject to the terms and conditions set forth
herein and in any applicable Service Order. Customer is solely responsible for (i)
prevention of unauthorized, unlawful or fraudulent, use of or access to Services, which
use or access is expressly prohibited; and (ii) administration and non-disclosure of any
Authorization Codes provided by Company to Customer.
The Customer has no property right in the telephone number or any other call number
designation associated with the Company s Services. The Company may change such
numbers, or the central office code designation associated with such numbers, or both
assigned to the Customer, whenever the Company, in its sole discretion, deems it
necessary to do so in the conduct of its business.
Transmission
The Services are suitable for the transmission of voice, data, or other communications only to
the limited extent set forth in the Resale Tariff(s).
2.4 Call Blocking
Notwithstanding any other provision of this Tariff, the Company may block calls which are (i)
made to certain countries, cities, or central office ("NXX") exchanges, or (ii) use certain
Authorization Codes, as the Company, in its sole discretion, deems reasonably necessary to
prevent unlawful or fraudulent use of Services. The Company will advise new customers of
areas which are blocked at time service commences.
Issued: December 17, 1998
DCO1/BRANW/66207 - 2
Effective: December 30, 1998
By: Mr. B. Reid Presson, Jr. Idaho Public Utilities Commission
Intellicall Operator Services, Inc. Office of the Secretaryd/b/a/ILD ACCEPTED FOR FILING
DEC 3 0 1998
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. Tariff No. 2
1 st Revised Page 14
Interconnection
2.5.1 Services or facilities furnished by the Company may be connected with services or
facilities of Other Providers subject to any technical limitations set forth in said Other
Providers' tariffs (if any); provided, however, Service furnished by the Company is not
part of a joint undertaking with any Other Provider.
Interconnection with the facilities or services of Other Providers is subject to (i) the
availability of said Other Providers' facilities; and (ii) the applicable terms and
conditions of the Other Providers' tariffs (if any). Customer shall be solely responsible
for satisfying all legal requirements for interconnecting Customer-provided terminal
equipment or communications systems with Other Providers' facilities , including,
without lilnitation, application for all licenses, pennits, rights-of-way, and other
arrangements necessary for such interconnection. Satisfaction of all legal requirements
any interface equipment or any other facilities necessary to interconnect the facilities
the Company and Other Providers must be provided at the Customer s sole expense.
Equipment
The Company s facilities or Services may be used with or terminated to Customer
Premises Equipment ("CPE"), such as a private branch exchange, key system or pay
telephone. CPE is the sole responsibility of the Customer and the Company has no
responsibility whatsoever for the installation, operation, and maintenance of such CPE.
The Customer is solely responsible for all costs of installing, maintaining or repairing
CPE, including without limitation personnel charges, wiring costs, and costs associated
with routing of electrical power, incurred in the attachment to and use of the Company
facilities or Services.
The Customer is responsible for ensuring that all attached CPE conforms to the Federal
Communications Commission s registration requirements set forth in Part 68 of the Code
of Federal Regulations (as amended), and the Company may discontinue the provision
of Services to any location where CPE fails to conform to such Regulations.
Title
The Customer will be responsible for payment of service charges at the Company
standard, hourly rates in effect from time to time for visits by any Other Provider
personnel to the Customer s premises in response to any Service difficulty or trouble
report determined to be caused, in whole or in part, by the use of any CPE, Services
facilities, or other equipment which is not provided by the Company.
Issued: December 17, 1998
DCO1/BRANW/66207.
Effective: December 30, 1998
By: Mr. B. Reid Presson, Jr. Idaho Public Utilities Commission
Intellicall Operator Services, Inc. Office of the Secretaryd/b/a! ILD ACCEPTED FOR FILING
DEC 301998
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. TarifTNo. 2
1 st Revised Page 15
Title to any and all equipment or facilities provided by Company under this Tariff will remain
in the Company.
Customer Premises
Customer shall provide without cost to Company, all equipment, space
,.
conduit, and electric
power required to terminate the Services at the Subscriber s premises. The Customer shall
arrange for the Company, or other Carriers as required, to have access to the Subscriber
premises at aU reasonable times for purposes of Service installation, Termination, inspection
and repair. Customer shall be solely responsible for any damage to or loss of Company
equipment while on the premises of Subscriber, unless such damage is caused by the negligence
or willful misconduct of the Company, its employees, subcontractors or agents.
Non-Routine Maintenance and Installation
At the Customer s request, the Company may perform installation or maintenance on weekends
or times other than during normal business hours; provided, however, Customer may be assessed
reasonable, additional charges based on the Company s actually incurred labor, material or other
costs for such non-routine installation or maintenance.
Interrupti on
The Company, without incurring any liability whatsoever, may make Scheduled Interruptions
at any time (i) to ensure compliance by the Customer or Subscriber with Regulations (including
without limitation the provisions of this Tariff), (ii) to ensure proper installation and operation
of the Customer s and the Company s equipment and facilities, (iii) to prevent fraudulent use of
or access to the Services, or (iv) to perform any other maintenance, testing or inspection
reasonably required for the provision of Services hereunder.
Service Commencement and Acceptance
Billing for Services will commence as of the Service Commencement Date. The Company shall
notify the Customer when Services ordered pursuant to an accepted Service Order are ready for
use. Customer may refuse to accept such Services without incurring costs as described
elsewhere in tariff only if such Services fail to substantially comply with the specifications (if
any) therefor set forth in the Service Order or in this Tariff.
By: Mr. B. Reid Presson, Ir.
Intellicall Operator Services, Inc.
d/b/a! ILD
Effective: December 30, 1998
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 301998
Issued: December 17, 1998
DCO1/BRANW/66207.
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. Tariff No. 2
1 st Revised Page 16
Minimum Service Period
The Minimum Service Period ("MSP") will be for the tenu specified in the applicable Service
Order, which tenu must be no less than thirty (30) days. Except as otherwise provided in the
Service Order, (i) this MSP will automatically renew for subsequent tenus of equal duration, and(ii) either the Company or the Customer may elect not to renew any MSP upon reasonable
written notice to the other prior to the expiration date of said MSP.
Service Order Cancellation
Custolners who cancel a Service Order prior to Service installation (including without limitation
cancellation of special construction or Services provided on an individual case basis) will incur
a Charge equal to the greater of (i) the non-recurring Charges for the MSP, or (ii) the Company
reasonably incurred, actual expenses associated with such cancellation.
Billing and Payments
14.Except as otherwise limited by Regulation, Customer shall be responsible for payment
of all charges, whether authorized or not, for any and all use of or access to Services
provided to Subscribers, including without limitation any unauthorized, unlawful or
fraudulent use or access. Customer s charges for Credit Card Calls are subject to any
applicable limitations established by Title 12 of the Code of Federal Regulations Part
226 ("Regulation Z") or to any other Regulation.
14.2 Except as otherwise provided in this Tariff, all amounts stated on each monthly
invoice are due and payable immediately upon Customer s receipt thereof.
14.Except as otherwise provided in this Tariff, charges for Services will be billed to
Customer on a monthly (30 day) basis, in arrears, based on the Subscribers' actual usage
or under such other tenus as may be agreed to by the Company and the Customer in
writing.
14.4 Charges for prepaid Residential Telecommunications Service will be billed via invoice
to the Customer on a thirty (30) day basis, in advance. Customer s Service will be subject
to discontinuance or disconnection if the amount stated on the invoice is not paid in full
by the first day of the next thirty (30) day cycle following the aforesaid mailing. All
calculations of dates set forth in this Section shall be based upon calendar days and if a
billing date falls on a Sunday or on a Holiday, the Customer may make payment in full
on the next regular business day.
Issued: December 17, 1998
By: Mr. B. Reid Presson, Jr.
Intellicall Operator Services, Inc.
d/b/a! ILD
Effective: DecelJlQer 30 1998
..
Jdano Public Utilities .ommlSSlon
Office of the Secretary
ACCEPTED FOR FILING
DEC 301998
DCOI/BRANW/66207 .
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. Tariff No. 2
1 st Revised Page 17
Billing anq PaymentllimtlJ
14.Except as otherwise provided in this Tariff, the Company, at its sole option, may
Terminate Services in the event Customer fails to pay any undisputed invoice within
thirty (30) calendar days after the due date stated thereon, subject to seven (7) business
days' prior written notice, however, Customer, at any time prior to the proposed date of
Termination, may cure its failure to pay past due amounts by agreeing in writing to pay
future amounts when due and to pay the unpaid balance in equal installments over the
three (3) consecutive billing months immediately following said notice; provided further
however, Customer s failure to make such agreed upon installments when due will result
in immediate Termination. Termination of Services by the Customer or the Company
for any reason whatsoever will not relieve Customer of its payment obligations
hereunder for all Service charges incurred by Customer through the date ofT ermination.
Customer will be liable for all costs of collection hereunder, including without limitation
reasonable attorney fees. Customer will have the right to obtain Commission
investigation of any disputed invoice before service is disconnected in accordance with
Regulation.
14.6 With credit approval by the Company, Customers may remit payment for services by
check or credit card. Payment for prepaid Residential Services shall be by money order
or by cash at approved Colnpany designated Payment Centers.
14.7 Customers who make timely payments for prepaid Residential Services on or before the
due date for any twelve (12) consecutive month period, shall receive a credit equal to
the recurring monthly service charge on the Customer s next monthly invoice.
14.8 Payments for prepaid Residential Service are considered received by the Company
upon either the Company s or a Payment Center s receipt of Customer s money
order or cash payment in the amount of the total charges due to the Company.
Late Payment Charge
Invoices more than thirty (30) days past due will incur a monthly finance charge on the unpaid
balance at a rate equal to the lesser of one and one-half percent (1.5%) per month or the
maximum rate permitted by applicable Regulation.
Issued: December 17, 1998
DCO1/BRANW/66207.
Effective: December 30, 1998
By: Mr. B. Reid Presson, Jr. Idaho ~~'ic Utiliti ~sCommissionIntellicall Operator Services, Inc. 0 ~ 'oIo~ qt the Secretaryd/b/a! ILD ACCEPl ED FOR FILING
DEC 3 0 1998
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. Tariff No. 2
1 st Revised Page 18
16 Advance Payments
Consistent with Idaho Code and the regulations pertaining to deposits, the Company may require
any Customer to make an advance payment of non-recurring charges
(~,
special constructioncharges) prior to consumption of Services. This advance payment will be applied immediately
to those non-recurring charges.
fReserveq for Future Use
Taxes
With the exception of the Telephone Relay Surcharge, the Customer is responsible for payment
of any and all state taxes or surcharges, including without limitation franchise fees, excise taxessales taxes, or municipal utilities taxes. All such taxes and surcharges will be billed by the
Company as separate line items on Customer s invoice and are not included in any rates set forth
in this Tariff The Telephone Relay Surcharge will be paid directly by the Company and will
not be passed through to the Customer.
Discontinuation
19.By Company. Notwithstanding any other provision of this Tariff, the Company may at
its sole option and discretion Terminate Service without incurring any liability therefor
whatsoever, subject to no less than seven (7) business days prior written notice, or suchother notice period required by Regulation and (ii) any applicable Regulation, for anyof the following reasons:
19.1.A by order of a Governmental Authority;
19.1.B in the event of any unlawful, unauthorized or fraudulent use of or access
to the Services, including without limitation violation of the provisions
of this Tariff, a Service Order, or of any other Regulations, by the
Customer, by any Subscriber, or by any other person;
19.1.C Customer s use of Services in excess of its Deposit (if any) or its failure
to make an advance payment (if so required) for Services provided
hereunder; or
Issued: December 17, 1998
By: Mr. B. Reid Presson, Jr.
Intellicall Operator Services, Inc.
d/b/a! ll..D
Effective: December 30, 1998
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 3 0 1998
DCO1/BRANW/66207.
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. TarifTNo. 2
1 st Revised Page 19
Discontinuation (cont.)
19.By Company (cont.)
19.1.D Customer s provision of false or misleading information in its Service
Order or in any other document delivered by Customer to the Company.
19.By Customer. Except as otherwise stated in an agreement between the Company and the
Customer, the Customer may Terminate Service upon prior written notice, provided
however, that Customer, upon Termination of Services prior to the end of the MSP for
any reason whatsoever, will be charged the full amount for all nonrecurring Charges
applicable to the remainder of said MSP.
Restoration of Services
The Company shall restore any Terminated Service in accordance with Commission Regulation
including but not limited to charging the Customer a reconnection fee as set forth in Section 4.
Limi1;illion of Liability
The included tariff language does not constitute a determination by the Commission thata limitation of liability imposed by the Company should be upheld in a court of law.
Acceptance for filing by the Commission recognizes that it is a court's responsibility to
adjudicate negligence and consequential damage claims. It is also the court's responsibility
to determine the validity of the exculpatory clause.
21.1 Except as caused by its willful misconduct or negligence, the Company s liability with
respect to any action, claim, judgment, damages, demand, liability or expense (including
without limitation reasonable attorney s fees) (i) brought or incurred by Customer, by any
Subscriber, or by any other party in connection with the installation, provision
preemption, termination, maintenance, repair or restoration of Service (including
without limitation 911 Service and Directory Listing Service) or (ii) arising from any
Performance Failure, will in no event exceed an amount equal to the Service charges
incurred by Customer for the month during which the Service was affected. Such
amount will be in addition to any amounts that may otherwise be due Customer as
Credits or Credit Allowances pursuant to the provisions of Section 2.26 hereof.
Issued: December 17, 1998
By: Mr. B. Reid Presson, Jr.
Intellicall Operator Services, Inc.
d/b/a! ILD
Effective: December 30, 1998
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 301998
DCO1/BRANW/66207.
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. Tariff No. 2
1 st Revised Page 20
Limimtion of Liability (cont.)
21.2 To the extent permitted by any applicable Regulation, the Company s liability for
negligence will also be limited to the amounts described in Section 2.22.1 hereof.
21.3 To the extent permitted by any applicable Regulation, the Company s liability for gfQss
negligence will also be limited to the amounts described in Section 2.22.1 hereof.
21.4 In no event will the Company be liable for loss of profits (even if the Company has been
advised of the possibility of such loss) or for any indirect, incidental, special
consequential, exemplary or punitive damages whatsoever arising, directly or indirectly,
from or in connection with the provision of Services (including 911 Service and
Directory Listing Service) hereunder.
21.5 Except as caused by its willful misconduct or negligence, the Company will not be liable
for defacement of or damages to Subscribers' premises or for any personal injury or
death arising, directly or indirectly, from the furnishing of Services (including 911
Service and Directory Listing Service), including without limitation the installation or
removal of any facilities, equipment or wiring associated therewith. Customer is solely
responsible for connecting any and all apparatus, equipment and associated wiring on
Subscribers' premises to the Services, and no other Carrier or third party engaged in such
activity is to be deemed to be an agent or employee of the Company.
21.6 Any action or claim against the Company arising from any of its alleged acts or
omissions in connection with this Tariffwill be deemed waived if not brought or
made in writing within sixty (60) days from the date that the alleged act or omission
occurred.
Issued: December 17, 1998
By: Mr. B. Reid Presson, Jr.
Intellicall Operator Services, Inc.
d/b/a! ILD
Effective: December 30, 1998
Idaho ~~blic Utilities Commission
01 flce of the SecretaryACCEPTED FOR FILING
DEC 3 0 1998
DCO1/BRANW/66207.
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. TarifTNo. 2
1 st Revised Page 21
Disclaimer
Insofar as consistent with Idaho Rules 501-600 (Quality of Service), the Company will have
no liability whatsoever to Customer, its employees, agents, subcontractors, or assignees, or to
any other person for (i) damages arising out of any Underlying Carriers' or Other Providers
Performance failure, (ii) any act or omission of any third party furnishing equipment
facilities or service to any Subscriber in connection with this tariff or with the Services when
the third party has not been contracted by or through the Company, or explicitly authorized
by the Company or (iii) any other act or omission of any Other Provider, Subscriber or third
party related to the use or provision of Services hereunder, except for acts or omissions of (a)
the underlying carriere s) contracted by the Company or (b) other parties contracted by or
through the Company or explicitly authorized by the Company.
THE COMPANY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE FOR OR IN CONNECTION WITH THE USE OR PROVISION OF
SERVICES PROVIDED HEREUNDER.
Indemnification
Subject to the limitations of liability set forth in Section 2.22 hereof, the Company and the
Customer shall defend, indemnify, and hold each other harmless from and against any and all
actions, claims, judgments, damages, demands, liabilities, and expenses, including without
limitation reasonable attorney s fees, resulting from injury to or death of any person (including
inj ury to or death of their employees) or from the loss of or damage to tangible real or tangible
personal property or to the environment, to the extent that such injury, death, loss or damage was
proximately caused by any negligent act or omission on the part of the party from whom
indemnity is sought, its agents, employees, subcontractors or assignees, in connection with use
of the Services. The indemnifying party under this Section 2.24 shall defend the other at the
other s request against any such action, liability, claim or demand. The party seeking
indemnification under this Section 2.24 must notify the other promptly of written claims or
demands for which the indemnifying party is responsible hereunder. The Company and the
Customer, as the case may be, shall cooperate fully with the other in the course of such
indemnification, and the indemnifying party shall control such defense and the right to litigate
settle, appeal (provided it pays the cost of any required appeal bond), compromise or otherwise
deal with any such claim or resulting judgment, provided that such settlement, compromise or
other resolution of said claim does not result in any liability to the indemnified party.
Issued: December 17, 1998
By: Mr. B. Reid Presson, Jr.
Intellicall Operator Services, Inc.
d/b/a! ILD
Effective: December 30, 1998
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 301998
DCO1/BRANW/66207.
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/ a/ ILD
Idaho P.C. Tariff No.
1 st Revised Page 22
Indemnification by Customer
Customer shall defend, indemnify and hold the Company (together with its officers, directors
employees and agents) harmless from any and all actions, claims, judgments, damages
demands, liabilities, and expenses, including without limitation reasonable attorney s fees
arising from or in connection with:
24.1 libel or slander resulting from Subscriber s use of the Services;
2. 24.2 any loss, damage, or destruction of any property or any personal injury (including death)
not due to the Company s negligence or willful misconduct and caused, directly or
indirectly, from the installation, operation, or other use (or failure to use) of the Services
or any Company supplied facilities (i) in combination with the services or equipment
supplied by the Subscriber or any third party, or (ii) in an explosive or otherwise
hazardous environment;
24.infringement of any patent, copyright, trademark, trade name, service mark or trade
secret arising from: (i) the transmission of any material transmitted ( a) by any Subscriber
or (b) by any other person using the Services provided to any Subscriber, Subscriber
location, or Authorization Code; or (ii) from the combination of Subscriber s use of
Services with CPE or with other Subscriber-provided facilities or services; and
24.4 except as otherwise provided by applicable Regulation, any unauthorized, unlawful, or
fraudulent use of or access to the Services provided to Subscribers.
Credits and Credit Allowances
25.Credits ("Credit(s)") to the Customer s fixed charges, if any, for Interruptions which (i)
exceed in the aggregate twenty-four (24) hours per month, and (ii) are not due to the
negligence or willful misconduct of the Subscriber, its employees, subcontractors
agents, or assignees, will be applied to Customer s account with the Company. If the
Company is unable to restore service within the times specified by IDAPA 31.41.01
~503 (24 hrs. after report, adjusted for weekend hours, and 16 hrs. after report in cases
where Customer notifies the Company that the outage creates an emergency) the
Customer will be credited for an amount equal to the monthly rate for one (1) month of
basic local exchange service. An Interruption is measured from the time the Company
detects, or the Customer notifies the Company of, its occurrence until such time as the
Interruption is cured. Each Interruption is to be considered separately for the purposes
of this calculation and is be rounded to the nearest hour.
By: Mr. B. Reid Presson, Jr.
lntellicall Operator Services, Inc.
d/b/a! ILD
Effective: December 30, 1998
Idaho Public Utilities Commission
Off!c~ of the Secretary
ACCEPTED FOR FILING
DEC 3 0 1998
Issued: December 17, 1998
DCO1/BRANW/66207 . 2
Boise, Idaho
Inteiiicaii Operator Services, Inc.
d/b/a! ILD Idaho P.C. Tariff No. 2
1 st Revised Page 23
Credits and Credit Allowances (cont.)
25.2 Except as otherwise set forth herein, Customer s sole and exclusive remedy for any and
all Performance Failures which consist of or give rise to Interruptions are Credits or
Credit Allowances to the extent available under this Section 2.26; for any other
Performance Failures or in the event Credits or Credit Allowances are unavailable (due
to the fact, for example, that the Customer does not incur any fixed month charges),
Customer s sole and exclusive remedy in lieu of said Credits or Credit Allowances will
be an immediate right to Terminate Services prior to the expiration of the Minimum
Service Period.
Local Calling Area
he Company will provide Services from all exchanges of its Underlying Carrier, inconformance with that Underlying Carrier s existing local exchange boundary maps as approved
by the Commission.
27 Access to Telephone Relay Service
The Company will participate in telephone relay services for handicapped or hearing impaired
Customers, and will comply with all regulations and requirement related thereto, includingpayment of the Telephone Relay Surcharge.
Compliance
The Company and Customer shall (and Customer shall cause Subscriber to) comply with all
Regulations.
Force Maieure
he Company is excused from any Performance Failure due to causes beyond its reasonable
control, including but not limited to acts of God, fire, floods, other catastrophes, insurrectionsnational emergencies, wars, strikes, work stoppages or other labor disputes, unavailability ofrights-of-way, disconnection or unavailability (through no fault of the Company) of anyUnderling Carriers' facilities or services, or any Regulation or other directive, action or requestof any Governmental Authority.
Issued: December 17, 1998
ucOl/BftANW/66207.
By: Mr. B. Reid Presson, Jr.
Intellicall Operator Services, Inc.
d/b/a!
Effective: December 30, 1998
Idaho Public Utilities Commission
Office of the Sf;cretary
ACCEPTED FOR FILING
DEC 3 0 1998
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD Idaho P.C. TarifTNo. 2
1 st Revised Page 24
2.30 Full Force and Effect
Should any provision or portion of this Tariff be held by a court or administrative agency of
competent jurisdiction to be illegal, invalid, or unenforceable, the remaining provisions of thisTariffwill remain in full force and effect.
Cooperation
Customer shall cooperate with the Company to the extent necessary for the Company todischarge its obligations hereunder and as reasonably requested by the Company.
Governing Law
This Tariff is to be governed by and construed in accordance with the rules and orders of the
Commission and the laws of the State of Idaho.
Assignment
33.By Customer. The Customer may not transfer or assign its rights or obligationsassociated with any Service Order without the Company s prior written consent. TheCompany will permit a Customer to transfer its Service to another party only upon
payment of all Charges due through the date of transfer. Such a transfer will be treated
as a discontinuation, followed by an installation of new Services, subject to anyapplicable installation or other non-recurring Charges.
2.33.By Company. The Company may, in accordance with regulations, assign its rights or
delegate its obligations under this Tariff to any affiliate or successor in interest.
2.34 S ecial Construction
At its option, the Company may provide Customers, upon request, special construction offacilities or Services on an individual case basis ("ICB") at rates other than as set forth herein.Special construction or ICB is construction undertaken:
34.1 where facilities are not presently available, and there is no other provision hereunder forthe facilities to be constructed~
2.34.2 where facilities other than those which the Company provides are requested by the
Customer~
Issued: December 17, 1998
DCOI/BRAN~/66207. 2
Effective: December 30, 1998
By: Mr. B. Reid Presson, Jr. Idaho Public Utilities CommissionIntellicall Operator Services, Inc. Office of the Secretaryd/b/a! ILD ACCEPTED FOR FILING
0 E C 3 0 1998
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. Tariff No. 2
1 st Revised Page 25
Special Construction (cont.)
2.34.3 where facilities are requested by the Customer over a route other than that which the
Company serves;
2.34.4 when Services are requested in a quantity greater than that which the Company would
normally provide to a Customer;
34.5 when Services are requested by a Customer on an expedited basis; or
34.6 when Services or facilities are requested on a temporary basis until such Services or
permanent facilities are available.
The Charges for special construction or ICB (i) are subject to individual negotiation between
the Company and the Customer, (ii) will be based upon the Company s actually incurred labor
material and other costs, and (iii) may include without limitation recurring, non-recurring, and
early termination Charges. These arrangements will be filed with the Commission and the terms
of each arrangement will be available to similarly situated parties.
Issued: December 17, 1998
By: Mr. B. Reid Presson, Jr.
Intellicall Operator Services, Inc.
d/b/a! ILD
Effective: December 30, 1998
Idaho Public Utilities Commission
JII!Ct'. o. lne ..;;ecretaryACCEPTED FOR FILING
DEe 3 0 1998
DCO1/BRANW/66207.
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. Tariff No. 2
1 st Revised Page 26
DESCRIPTION OF SERVICES
Resold Local Exchange Service
This service will be provided by the Company through resale of local exchange access and local
exchange service provided by an Underlying Carrier. The Company s Services consist of (i)
Residential Telecommunications Service, (ii) Optional Service Features, (iii) Directory Listing
Service, (iv) 911 Service, and (v) Public Telephone Access Service, and (vi) Business Service.
1.1 Residential Telecommunications Service is a switched, intrastate, telecommunications
service which permits Customers to establish communications between two locations
within the State of Idaho. Residential Service is available only within a Local Calling
Area as described in Section 2.27. The Company offers Residential Service on a prepaid
and non-prepaid basis depending upon the Custolner s credit qualifications.
1.1.A
1.1.B
1.1.C
1.1.D
Residential Service provides a Customer with a single, voice-
grade communications channel, including a telephone number and a
Directory Listing. The Company s prepaid Residential Service permits
a Customer to: (i) place calls within the Local Calling Area; (ii) access
911 Service if available in the Customer s Local Calling Area; (iii) place
calls to toll-free "800" or "888" telephone numbers. The Company
prepaid Residential Service does not permit a Customer to originate calls
to direct dial (1+) or (0+) toll services or to caller-paid information
services
(~, "
900"
, "
976"
, "
711 "). Calls to telephone numbers used for
toll services and caller-paid information services will be blocked by the
Company.
Standard Features Each Residential Service Customer is
provided with only local exchange service.
Optional Features. Residential Service Customers may select
from the following optional features: (i) Call Waiting, (ii) Call
Forwarding, (iii) Call Return, (iv) Caller ill, (v) Three Way Calling, (vi)
Speed Dial and (vii) Unpublished Number.
Rates and Charges The Company will charge a prepaid
Residential Service Customer applicable Non-Recurring Charges
monthly Recurring Charges, and Usage Charges as specified in Section
Issued: December 17, 1998
DCO1/BRANW/66207.
By: Mr. B. Reid Presson, Jr.
Intellicall Operator Services, Inc.
d/b/a! ILD
Effective: December 30, 1998
Idaho Public Utiiities Commission
Office of the Secretary
ACCEPTED FOR FILiNG
DEC 3 0 1998
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. Tariff No. 2
1st Revised Page 27
Resolq Local Exchange Service (gmtJ
1.2 Public Telephone Access Service
(Reserved for Future Use
Issued: December 17, 1998
By: Mr. B. Reid Presson, Jr.
Intellicall Operator Services, Inc.
d/b/a! ILD
Effective: December 30, 1998
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 301998
DCO1/BRANW/66207.
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. TarifTNo. 2
1 st Revised Page 28
Resolq Local Exchange Services (gmtJ
1.2 public Tewhone Access Service (gmtJ
(Reserved for future use.
Issued: December 17, 1998
DCO1/BRANW/66207.
Effective: December 30, 1998
By: Mr. B. Reid Presson, Jr. Idaho Public Utilities CommissionIntellicall Operator Services, Inc. Office of the Secretaryd/b/a!ILD ACCEPTED FOR FILING
DEe 3 0 1998
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. Tariff No. 2
1 st Revised Page 29
Resold Local Exchange Services (gm1J
Public Tele hone Access Service cont.
(Reserved for future use.
Issued: December 17, 1998
DCO1/BRANW/66207.
Effective: December 30, 1998
By: Mr. B. Reid Presson, Jr. Idaho Public Utilities Commission
Intellicall Operator Services, Inc. Office of the Secretaryd/b/a! ILD ACCEPTED FOR FILING
DEC 301998
Boise. Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. Tariff No.
1 st Revised Page 30
3.1 Resold Local Exchange Services
Optional Service Features
1.3.
1.3.
1.3.
1.3.A.4
1.3.
1.3.
1.3.
1.3.
Prepaid Service
Call Waiting. A tone signals the Subscriber to indicate that
another call is waiting. The Subscriber can answer the second
call by flashing the switchhook or by hanging up the phone.
Call Forwarding. The Subscriber may direct incoming calls to
the Customer s telephone number to be routed to a Subscriber-
defined telephone number.
Three Way Calling The Subscriber may sequentially call up to
two other Customers' telephone numbers and add the calls
together making a three way call.
Unpublished Number.The Customer may refuse a listing of its
name, street address, and telephone number in the telephone
directory published by the dominant exchange service provider
in the Customer s exchange area
Speed Dial.The Subscriber may call pre-selected, pre-
programmed telephone numbers by dialing a one or two-digit
code.
Call Return. The Subscriber may return the last call to the
Customer s telephone number by dialing a one or two-digit code.
Caller ill. The Subscriber may view on a display unit the
telephone number of incoming telephone calls.
Line Blocking. Calls from Subscriber s line can be "blocked"
so that Subscriber s telephone number (and associated
information) are not transmitted to call recipients' Caller ID
units. This option may be "toggled" on and off by Subscriber
once installed.
Issued: December 17, 1998
DCO1/BRANW/66207.
Effective: December 30, 1998
By: Mr. 11. Reid Presson, Jr. Idaho Public Utilities CommissionIntellicall Operator Services, Inc. Office of the SeCietaryd/b/a!ILD ACCEPTED FOH F!LING
0 E e 3 0 1998
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. TarifTNo. 2
1 st Revised Page 31
Directory Listing Service
The Company ,\'ill provide Customer a single directory listing consisting of the
Customer s name, Customer s street address, and Customer s telephone number which
is designated as the Customer s main billing number, in the telephone directory
published by the dominant exchange service provider in the Customer s exchange area.
The Company may limit the length of any listing in the directory by the use of
abbreviations when, in its sole discretion, the clearness of the listing or the identification
of the Customer is not impaired thereby.
The Company may, in its sole discretion, refuse a listing (i) that does not constitute
Customer s legally authorized or adopted name, (ii) that contains obscenities in the
name, (iii) that is likely to mislead or deceive calling persons as to the identity of the
listed party, (iv) that is a contrived name used for advertising purposes or used to secure
a preferential position in the directory, or (v) that is more elaborate than reasonably
necessary to identify the listed party. The Company will notify Customer prior to
withdrawing any listing which is found to be in violation of this subpart.
2.4 In order for listings to appear in a directory, a Customer must furnish the listing to the
Company in time to meet the directory publishing schedule.
1 Emergency Service C2lJ Service
911 Service penn its Customers to reach appropriate emergency services including
police, fire and medical services.
The Company undertakes no responsibility to inspect or to monitor 911 Service facilities
to discover errors, defects, or malfunctions in 911 Service.
3.3 Upon the Company s transmittal of a Customer s 911 Service record, including the
Customer s name, address and telephone number, to the appropriate Public Safety
Agency, such agency is solely responsible for the accuracy of the Customer s street
name, address, telephone number, appropriate police, fire, ambulance or other agencies
jurisdiction over such address, as well as any and all changes as they occur in the
establishment of new streets, the closing or abandonment of existing streets, the
modification of municipal or county boundaries, the incorporation of new cities or any
other similar matter that may affect the routing of 911 Service calls to the proper Public
Safety Answering Point.
Issued: December 17, 1998
DCO1/BRANW/66207.
Effective: December 30, 1998
By: Mr. B. Reid Presson, Jr. Idaho Public Utilities Commission
Intellicall Operator Services, Inc. Office of the Secretaryd/b/a!ILD ACCEPTED FOR FILING
DEC 301998
Boise, Idaho
lntellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. Tariff No. 2
1st Revised Page 32
2.lJ Emergency Service ("911 Service (cont.)
By dialing 911 , the 911 Service calling party waives all privacy rights afforded by non-
listed and non-published Service to the extent that the Customer s telephone number
name, and address associated with the originating station location are furnished to the
Public Safety Answering Point.
3.4 Business Service
Business Service is a switched, intrastate, telecommunications service which permits
business Customers to establish communications between two locations in the State of Idaho.
Business Exchange Service is available only within a local Calling Area as described
in section 2.27. The Company offers Business Service on a prepaid and non-prepaid
basis depending upon the Customer s credit qualifications.
3.4.
..J.
3.4.
Business Service provides a business Customer with a single voice-grade
communications channel, including a telephone number and a Directory Listing. The
Company s prepaid Business service permits a Customer to: (I) place calls within the
Local calling LL\rea; (ii) access 911 Service if available in the Customer s Local
calling Area; (iii) place calls to toll-free "800" or "888" telephone numbers. The
Company s prepaid Business Service does not permit a Customer to originate calls to
direct dial (1+) or (0+) toll services or to caller-paid information services (eg.
, "
900
976
" "
711 "). Cans to telephone numbers used for ton services and caner-paid
information services will be blocked by the Company.
Standard Features. Each Business Service Customer is provided \vith only local
exchange service.
Optional Features. Business Service Customers may select from the following
optional features: (I) Call waiting, (ii) call Forwarding, (iii) call return, (iv) Caller ill
(v) Three \Vay Calling, (vi) Speed Dial and (vi) Unpublished Number.
Rates and Charges.The Company will charge a prepaid Business Service Customer
applicable Non Recurring Charges, monthly Recurring Charges, and Usage Charges
as specified ill sectioll 4.5.4
Issued: December 17, 1998
DCO1/BRANW/66207.
Effective: D~cember 30 1998
By: Mr. B. Reid Presson, Jr. Idaho Public Utilities Commission
Office of the SecretaryIntellicall Operator Services, Inc. ACCEPT D FOFi FILINGd/b/a! ILD
0 E C 3 0 1998
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. Tariff No. 2
1 st Revised Page 33
RATES
Return Check Charge
The Customer will be charged twenty dollars ($20.00) whenever a check or draft presented for
payment of Service is dishonored by the institution upon which it is drawn.
Late Fee
Invoices more than thirty (30) days past due will incur a monthly finance charge on the unpaid
balance at a rate equal to the lesser of one and one-half percent (1.5%) per month or the
maximum rate permitted by applicable Regulation.
Reconnection Fee
A charge of fifteen dollars ($15.00) or the applicable statutory charge for reconnection of
Service (if any), whichever is greater, will apply whenever a Subscriber requests to be
reconnected to the Services after the Company has Terminated the Services to Subscriber for
any reason allowed by this Tariff.
4.4 Promotions
The Company may from time to time engage in special promotions of new or existing Service
offerings of limited duration designed to attract new customers or to increase existing Customer
awareness of a particular offering. The promotional offerings are subject to the availability of
the Services and may be limited to a specific geographical area or to a subset of a specific
market group; provided, however, all promotional offerings shall be offered in accordance with
applicable Regulations, which includes written notice to the Commission.
Issued: December 17, 1998
By: Mr. B. Reid Presson, Ir.
Intellicall Operator Services, Inc.
d/b/a! ILD
Effective: December 30, 1998
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEe 301998
DCO1/BRANW/66207.
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. TarifTNo. 2
1 st Revised Page 34
Rates for Resold Local Exchange Services
Prepaid Residential Telecommunications Service
1.A Non-Recurring Charges
Processing! Application Fee
Directory Listing
$30.
Premises Work Charge:
(i) First 15-minute increment or
fraction thereof:$25.
(ii) Each additional 15-minute increment
or fraction thereof:
(iii) A tninimum charge of 1 hour applies
per Customer request
$10.
1.B Recurring Charges
$49.MontWy Prepaid Service
FCC Monthly Network Access Fee
Directory Listing
911 Service
(as set by FCC)
$ 0.
$ 0.
1.C Optional Features
1.C.Non-Recurring Charges
Caller ill Set Up Fee $10.
Recurring Charges
Call Waiting
Call Forwarding
Three Way Calling
Unpublished Number
Speed Dial
Call Return
$ 5.
All Above Options $20.
Caller ill $10.
Per Line Blocking $ 0.
DCO1/BRANW/66207.
Effective: December 30, 1998
By: Mr. B. Reid Presson, Jr. Idaho Public Utilitie(' ComFf' f oJ rmlsSlOnn e ica pera or ervices, fiC. "fce 0, the ~!~'Tat"d/b/a!ILD ACCEPTED FO'~fF(L'NG
DEC 3 0 1998
Issued: December 17, 1998
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. Tariff No. 2
1 st Revised Page 35
Rates for Resold Local Exchan e Services cont.
Non-Prepaid Residential Telecommunications Services
(Reserved for Future Use)
DCO1/BRANW/66207.
Effective: December 30, 1998
By: Mr. B. Reid Presson, Jr. Idaho Public Utilities CommissionIntellicall Operator Services, Inc. Office of the Secretaryd/b/a!ILD ACCEPTED FOR FILING
0 E C 3 0 1998
Issued: December 17, 1998
Boise, Idaho
InteHicalI Operator Services, Inc.
d/b/a! ILD
Idaho P.C. TariifNo. 2
1 st Revised Page 36
Bmes for Resold Local Exchange Services (gmU
3. Public Telephone Access Service
(Reserved for Future Use
Issued: December 17, 1998
DCO1/BRANW!66207.
-_.~..~".-. .. .,.,.-'--. ,
By: Mr. B. Reid Presson, Ir.
Intellicall Operator Services, Inc.
d/b/a! ILD
Effective: December 30, 1998
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 3 0 1998
Boise. Idaho
InteUicaU Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. ariff No.
1st Revised Page 37
-'~-" ,.....,,- ,- ,--_.-- ---.' --------.._~,----~,-,--"--'-"
4.5.Rmes for ResoW Local Exchange Services WmW
Rates for Prepaid Business Service
5.4.N on-Recurring Charges
Processing! Application Fee
Directory Listing
Premises Work Charge:
(i) First 15-minute increment or
fraction thereof:
(ii) Each additional 15-minute increment
or fraction thereof:
(iii) A minimum charge of 1 hour applies
per Customer request
$50.
$28.
$10.
5.4.Recurring Charges
Monthly Prepaid Service
Directory Listing
911 Service
$79.
$ 0.
4.5.4.Optional Features
5.4.Non-Recurring Charges
Caller ill Set Up Fee $10.
5.4.Recurring Charges
Call Waiting
Can Forwarding
Three Way Calling
Unpublished Number
Speed Dial
Call Return
$ 5.
All Above Options $20.
Caller ill $10.
Per Line Blocking $ 0.
-".--------,------- . .. ,..---.
un------
--- ---------,.
Issued: December 17, 1998
DC01!BRANW! 66207.
Effective: December 30, 1998
By: Mr. B. Reid Presson, Jr. Idaho Public Utilities Commission
Intellicall Operator Services, Inc. Office of the Secretaryd/b/a!ILD ACCEPTED FOR FILING
0 E C 3 0 1998
B:)I'e. Idaho
IntellicaU Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. Tariff No. 2
1 st Revised Page 38
Bmes for Resol4 Local Exchange Services
Rates for Non-Prepaid Business Service
(Reserved for future use)
Issued: December 17, 1998
DC01/BRANW/66207.
Effective: December 30, 1998
By: Mr. B. Reid Presson, Jr. Idaho Public Utilities Commission
Intellicall Operator Services, Inc. Office of the SHcretaryd/b/a!ILD ACCEPTED FOR FiliNG
DEC 301998
Boise, Idaho
Intellicall Operator Services, Inc.
d/b/a/ ILD
Idaho P.C. Tariff No. 2
1 st Revised Page 39
Directory Assistance
The Company does not provide local directory assistance. Access to long distance directory
assistance may be obtained by dialing 1 +555-1212 or 411 for listings within the originating area
code and by dialing 1 + (area code) + 555-1212 for other listings. Subscriber will be billed
$0.50 for each intrastate directory assistance call. The directory assistance charge applies to
each call regardless of whether the directory assistance bureau is able to furnish the requested
telephone number.
Issued: December 17, 1998
DC01/BRANW/66207.
Effective: December 30, 1998
By: Mr. B. Reid Presson, Jr. Idaho Public Utilities Commission
Intellicall Operator Services, Inc. Office of the Secretaryd/b/a! ILD ACCEPTED FOR FiliNG
DEC 3 0 1998
Boise, Idaho