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Home My WebLink About20181210Request for Company Name Change.pdf December 10, 2018 Via Email Ms. Diane Hanian, Commission Secretary Idaho Public Utilities Commission 472 West Washington Boise, ID 83702 RE: Ionex Communications North, Inc. d/b/a Birch Communications Request for Company Name Change and Replacement Tariffs Dear Mr. Hanian: Please accept this letter along with replacement tariffs, are submitted on behalf of Ionex Communications North, Inc. d/b/a Birch Communications (“Company”) to request approval from the Commission to change the Company name to Lingo Communications North, LLC. The Company is authorized to provide local, interexchange and switched access telecommunications services within Idaho and underwent a name change from Ionex Communications North, Inc. d/b/a Birch Communications to Ionex Communications North, LLC effective December 8, 2018. The Company has registered its new name with the state of Idaho. Enclosed as Exhibit A is a copy of evidence of the registration of Lingo Communications North, LLC with the Idaho Secretary of State. A notice of the change in Company name is being provided to Idaho customers via bill messages in the November 2018 and December 2018 invoices. Enclosed as Exhibit B is a copy of the bill message. The change in corporate name will have no effect on the rates, terms, or condition of services offered to customers. Enclosed as Exhibit C are the Company’s replacement local-interexchange and access services tariffs, Idaho Tariff No. 5 (Residential Local and Interexchange Tariff), Idaho Tariff No. 6 (Business Local and Interexchange Tariff) and Idaho Tariff No. 7 (Switched Access Tariff). These tariffs replace in their entirety the Company’s Idaho Tariff Nos. 3 and 4 currently on file with the Commission. The replacement tariffs contain the same rates, terms, and conditions of service previously approved by the Commission, but the local and interexchange information is now contained in separate tariffs – tariff governing services provided to business customers and tariff governing services provided to residential customers. No other changes have been made to the tariffs except to reflect the Company’s new name and to sequentially number the pages and correct section numbering as necessary. The Company respectfully requests the Commission to change the Company’s name in all Commission records to Lingo Communications North, LLC and requests an effective date of December 31, 2018 for the enclosed tariffs. RECEIVED 2018 December 10 PM 2:30 IDAHO PUBLIC UTILITIES COMMISSION December 10, 2018 Ms. Diane Hanian, Commission Secretary Idaho Public Utilities Commission RE: Ionex Communications North, Inc. Request for Company Name Change and Replacement Tariffs Page 2 Any questions you may have regarding this filing should be directed to my attention at 407-740-3031 or via email to sthomas@inteserra.com. Thank you for your assistance in this matter. Sincerely, /s/Sharon Thomas Sharon Thomas Consultant cc: A. Collins – Cahill, Gordon & Reindel LLP (via Email) tms: IDl1801 Enclosures ST/im EXHIBIT A Idaho Secretary of State Filing Acknowledgement EXHIBIT C-1 Replacement Residential Local and Interexchange Tariff No. 5 Cancels and Replaces Tariff No. 3 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Original Title Page LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF This tariff, Idaho Tariff No. 5, issued by Lingo Communications North, LLC replaces in its entirety Idaho Tariff No. 3 issued by Ionex Communications North, Inc. d/b/a Birch Communications IDAHO LOCAL AND INTEREXCHANGE RESIDENTIAL TELECOMMUNICATIONS SERVICES TARIFF OF LINGO COMMUNICATIONS NORTH, LLC This tariff contains the descriptions, regulations, and rates applicable to the provision of local exchange telecommunications services provided by Lingo Communications North, LLC with principal offices at 115 Gateway Drive, Macon, GA 31210 for services furnished within the State of Idaho. This tariff is on file with the Idaho Public Utilities Commission, and copies may be inspected, during normal business hours at the Company's principal place of business. Toll-Free Number: 888-275-0777 Regulatory Contact Sharyl Fowler, Manager Regulatory Administration 478-475-9800 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Preface Original Page 1 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF TABLE OF CONTENTS Page PREFACE Table of Contents ................................................................................... 1 Check Sheet ............................................................................................ 2 Explanation of Symbols ......................................................................... 4 Application of Tariff .............................................................................. 4 SECTION 1 - DEFINITIONS SECTION 2 - RULES AND REGULATIONS SECTION 3 - SERVICE AREAS SECTION 4 - SERVICE CHARGES AND SURCHARGES SECTION 5 - LOCAL EXCHANGE SERVICE SECTION 6 - SUPPLEMENTAL SERVICES SECTION 7 – LONG DISTANCE SERVICES AND RATES SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Preface Original Page 2 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF CHECK SHEET The Title Page and pages listed below are inclusive and effective as of the date shown. Original and revised pages as named below contain all changes from the original rate sheet that are in effect on the date shown on each page. SECTION PAGE REVISION SECTION PAGE REVISION Title Original * 2 19 Original * Preface 1 Original * 2 20 Original * Preface 2 Original * 2 21 Original * Preface 3 Original * 2 22 Original * Preface 4 Original * 2 23 Original * Preface 5 Original * 2 24 Original * Preface 6 Original * 2 25 Original * 1 1 Original * 2 26 Original * 1 2 Original * 2 27 Original * 1 3 Original * 2 28 Original * 1 4 Original * 2 29 Original * 1 5 Original * 2 30 Original * 2 1 Original * 2 31 Original * 2 2 Original * 2 32 Original * 2 3 Original * 2 33 Original * 2 4 Original * 2 34 Original * 2 5 Original * 2 35 Original * 2 6 Original * 3 1 Original * 2 7 Original * 4 1 Original * 2 8 Original * 4 2 Original * 2 9 Original * 4 3 Original * 2 10 Original * 4 4 Original * 2 11 Original * 4 5 Original * 2 12 Original * 4 6 Original * 2 13 Original * 2 14 Original * 2 15 Original * 2 16 Original * 2 17 Original * 2 18 Original * * - indicates those pages included with this filing ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Preface Original Page 3 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF CHECK SHEET (CONT’D.) SECTION PAGE REVISION SECTION PAGE REVISION 5 1 Original * 6 1 Original * 5 2 Original * 6 2 Original * 5 3 Original * 6 3 Original * 5 4 Original * 6 4 Original * 5 5 Original * 6 5 Original * 5 6 Original * 6 6 Original * 5 7 Original * 6 7 Original * 5 8 Original * 6 8 Original * 5 9 Original * 6 9 Original * 5 10 Original * 5 11 Original * 7 1 Original * 5 12 Original * 7 2 Original * 5 13 Original * 8 1 Original * 5 14 Original * 8 2 Original * 5 15 Original * 8 3 Original * 5 16 Original * 8 4 Original * 5 17 Original * 8 5 Original * * - indicates those pages included with this filing. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Preface Original Page 4 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF EXPLANATION OF SYMBOLS When changes are made in any tariff sheet, a revised sheet will be issued canceling the tariff sheet affected. Changes will be identified on the revised sheet(s) through the use of the following symbols: (C) To signify changed rate, regulation or condition. (D) To signify discontinued rate, regulation or condition. (I) To signify increase. (N) To signify new material, including a listing, rate, regulation, rule or condition. (R) To signify reduction. (T) To signify a change in the word of text, but no change in the rate, rule or condition. (M) Moved from another tariff location. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Preface Original Page 5 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF APPLICATION OF TARIFF This tariff sets forth the service offerings, rates, terms and conditions applicable to the furnishing of intrastate end-user local exchange communications services by Lingo Communications, LLC , hereinafter referred to as the Company, to residential Customers within the state of Idaho. The Company’s services are furnished subject to the availability of facilities and subject to the terms and conditions set forth herein. This tariff is on file with the Idaho Public Utilities Commission. In addition, this tariff is available for review at the main office of Lingo Communications at 115 Gateway Drive, Macon, GA 31210. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 1 Original Page 1 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 1 - DEFINITIONS For the purpose of this tariff, the following definitions will apply: Access Line - An arrangement from a local exchange telephone company or other common carrier, using either dedicated or switched access, which connects a Customer's location to Carrier's location or switching center. Authorization (Access) Code - A numerical code, one or more of which may be assigned to a Customer, to enable Carrier to identify the origin of service of the Customer so it may rate and bill the call. All authorization codes shall be the sole property of Carrier and no Customer shall have any property or other right or interest in the use of any particular authorization code. Automatic numbering identification (ANI) may be used as or in connection with the authorization code. Authorized User - A person, firm or corporation authorized by the Customer to be an end-user of the service of the Customer. Automatic Numbering Identification (ANI) - A type of signaling provided by a local exchange telephone company which automatically identifies the local exchange line from which a call originates. Commission - The Idaho Public Utilities Commission. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 1 Original Page 2 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 1 – DEFINITIONS (CONT’D.) Common Carrier - An authorized company or entity providing telecommunications services to the public Company – Lingo Communications North, LLC, the issuer of this tariff. Customer - The person, firm or corporation that orders service and is responsible for the payment of charges and compliance with the terms and conditions of this tariff. Customer Premises - A location designated by the Customer for the purposes of connecting to the Company’s services. Customer Terminal Equipment - Terminal equipment provided by the Customer. End Office - The LEC switching system office or serving wire center where Customer station loops are terminated for purposes of interconnection to each other and/or to trunks. End-User Premises - A location designated by the Customer for the purposes of connecting to the Company’s services. Equal Access - A form of dialed access provided by local exchange companies whereby interexchange calls dialed by the Customer are automatically routed to the Company's network. Presubscribed Customers may also route interexchange calls to the Company's network by dialing an access code supplied by the Company. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 1 Original Page 3 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 1 – DEFINITIONS (CONT’D.) Exchange Telephone Company or Telephone Company - Denotes any individual, partnership, association, joint-stock company, trust, or corporation authorized by the appropriate regulatory bodies to engage in providing public switched communication service throughout an exchange area, and between exchange areas within the LATA. ICB - Individual Case Basis. IXC or Interexchange Carrier - A long distance telecommunications services provider. Interruption - The inability to complete calls due to equipment malfunctions or human errors. Interruption shall not include, and no allowance shall be given for service difficulties such as slow dial tone, circuits busy or other network and/or switching capability shortages. Nor shall Interruption include the failure of any service or facilities provided by a common carrier or other entity other than the Carrier. Any Interruption allowance provided within this Tariff by Carrier shall not apply where service is interrupted by the negligence or willful act of the Customer, or where the Carrier, pursuant to the terms of this Tariff, terminates service because of non-payment of bills, unlawful or improper use of the Carrier's facilities or service, or any other reason covered by this Tariff or by applicable law. LATA - A Local Access and Transport Area established pursuant to the Modification of Final Judgment entered by the United States District Court for the District of Columbia in Civil Action No. 82-092 or any other geographic area designated as a LATA in the National Exchange Carrier Association, Inc. Tariff F.C.C. No. 4, or its successor tariff(s). LEC - Local Exchange Company refers to the dominant, monopoly local telephone company in the area also served by the Company. Lingo – Lingo Communications North, LLC, issuer of this tariff. Monthly Recurring Charges - The monthly charges to the Customer for services, facilities and equipment, which continue for the agreed upon duration of the service. MOU - Minutes of Use. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 1 Original Page 4 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 1 – DEFINITIONS (CONT’D.) Serving Wire Center - A specified geographic point from which the vertical and horizontal coordinate is used in calculation of airline mileage. Shared Inbound Calls - Refers to calls that are terminated via the Customer's Company-provided local exchange line. Shared Outbound Calls - Refers to calls in Feature Group (FGD) exchanges whereby the Customer's local telephone lines are presubscribed by the Company to the Company's outbound service such that "1 + 10- digit number" calls are automatically routed to the Company's or an IXC’s network. Calls to stations within the Customer’s LATA may be placed by dialing "10XXX" or "101XXXX" with 1 + 10-digit number." Station - The network control signaling unit and any other equipment provided at the Customer’s premises which enables the Customer to establish communications connections and to effect communications through such connections. Subscriber - The person, firm, partnership, corporation, or other entity who orders telecommunications service from Lingo. Service may be ordered by, or on behalf of, those who own, lease or otherwise manage the pay telephone, PBX, or other switch vehicle from which an End User places a call utilizing the services of the Company. NECA - National Exchange Carriers Association. Non-Recurring Charge (“NRC”) - The initial charge, usually assessed on a one-time basis, to initiate and establish service. PIN - Personal Identification Number. See Authorization Code. Point of Presence ("POP”) - Point of Presence Preferred Customer Discount (“PCD”) - A discount added to the monthly invoice and deducted from the rack rate for grandfathered products and term contract discount. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 1 Original Page 5 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 1 – DEFINITIONS (CONT’D.) Recurring Charges - Monthly charges to the Customer for services, and equipment, which continues for the agreed upon duration of the service. Remote Call Forward (“RCF”) - A service whereby calls placed to a telephone number are automatically forwarded by central office equipment to another number designated by the end user. The Remote Call Forwarding number may be either a different exchange (remote) or another central office area within the same exchange (local). Additional paths may be provided to handle multiple calls to the Remote Call Forwarding number as long as there are at least an equal number of lines at the terminating end. Any toll portions of calls are billed to the Customer. Service - Any means of service offered herein or any combination thereof. Service Order - The written or verbal request for Company services by the Customer and the Company in the format devised by the Company. A Service Order initiates the respective obligations of the parties as set forth therein and pursuant to this tariff. Switched Access Origination/Termination - Where access between the Customer and the interexchange carrier is provided on local exchange company Feature Group circuits and the connection to the Customer is a LED-provided Residential access line. The cost of switched Feature Group access is billed to the interexchange carrier. Terminal Equipment - Any telecommunications equipment other than the transmission or receiving equipment installed at a Company location. Usage Charges - Charges for minutes or messages traversing over local exchange facilities. User or End User - A Customer, Joint User, or any other person authorized by a Customer to use service provided under this tariff. Lingo - Lingo Communications, issuer of this tariff. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 1 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS 2.1 Undertaking of the Company 2.1.1 Scope The Company undertakes to furnish communications service pursuant to the terms of this tariff in connection with one-way and/or two-way information transmission originating from points within the State of Idaho, and terminating within a local calling area as defined herein. The Company is responsible under this tariff only for the services and facilities provided hereunder, and it assumes no responsibility for any service provided by any other entity that purchases access to the Company network in order to originate or terminate its own services, or to communicate with its own Customers. 2.1.2 Shortage of Equipment or Facilities A. The Company reserves the right to limit or to allocate the use of existing facilities, or of additional facilities offered by the Company, when necessary because of lack of facilities, or due to some other cause beyond the Company's control. B. The furnishing of service under this tariff is subject to the availability on a continuing basis of all the necessary facilities and is limited to the capacity of the Company's facilities as well as facilities the Company may obtain from other carriers to furnish service from time to time as required at the sole discretion of the Company. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 2 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.3 Terms and Conditions A. Service is provided on the basis of a minimum period of at least thirty (30) days, 24-hours per day. For the purpose of computing charges in this tariff, a month is considered to have thirty (30) days. B. Customers may be required to enter into written service orders which shall contain or reference a specific description of the service ordered, the rates to be charged, the duration of the services, and the terms and conditions in this tariff. Customers will also be required to execute any other documents as may be reasonably requested by the Company. C. Except as otherwise stated in the tariff, at the expiration of the initial term specified in each Service Order, or in any extension thereof, service shall continue on a month to month basis at the then current rates unless terminated by either party upon notice. Any termination shall not relieve the Customer of its obligation to pay any charges incurred under the service order and this tariff prior to termination. The rights and obligations which by their nature extend beyond the termination of the term of the service order shall survive such termination. D. Service may be terminated upon written notice to the Customer if: .1 the Customer is using the service in violation of this tariff; or .2 the Customer is using the service in violation of the law. E. This tariff shall be interpreted and governed by the laws of the State of Idaho without regard for its choice of laws provision. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 3 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.3 Terms and Conditions (Cont’d.) F. Any other Telephone Company may not interfere with the right of any person or entity to obtain service directly from the Company. No person or entity shall be required to make any payment, incur any penalty, monetary or otherwise, or purchase any services in order to have the right to obtain service directly from the Company. G. To the extent that either the Company or any other Telephone Company exercises control over available cable pairs, conduit, duct space, raceways, or other facilities needed by the other to reach a person or entity, the party exercising such control shall make them available to the other on terms equivalent to those under which the Company makes similar facilities under its control available to its Customers. At the reasonable request of either party, the Company and the Other Telephone Company shall jointly attempt to obtain from the owner of the property access for the other party to serve a person or entity. H. The Company hereby reserves its rights to establish service packages specific to a particular Customer. These contracts may or may not be associated with volume and/or term discounts. All service packages established by the Company will be filed with the Commission prior to the furnishing of service. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 4 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.4 Limitations on Liability A. Except as otherwise stated in this section, the liability of the Company for damages arising out of either: (1) the furnishing of its services, including but not limited to mistakes, omissions, interruptions, delays, or errors, or other defects, representations, or use of these services or (2) the failure to furnish its service, whether caused by acts or omission, shall be limited to the extension of allowances to the Customer for interruptions in service as set forth in Section 2.7. B. Except for the extension of allowances to the Customer for interruptions in service as set forth in Section 2.7, the Company shall not be liable to a Customer or third party for any direct, indirect, special, incidental, reliance, consequential, exemplary or punitive damages, including, but not limited to, loss of revenue or profits, for any reason whatsoever, including, but not limited to, any act or omission, failure to perform, delay, interruption, failure to provide any service or any failure in or breakdown of facilities associated with the service. C. The liability of the Company for errors in billing that result in overpayment by the Customer shall be limited to a credit equal to the dollar amount erroneously billed or, in the event that payment has been made and service has been discontinued, to a refund of the amount erroneously billed. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 5 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.4 Limitations on Liability (Cont’d.) D. The Company shall be indemnified and saved harmless by the Customer from and against all loss, liability, damage and expense, including reasonable counsel fees, due to: 1. Any act or omission of: (a) the Customer, (b) any other entity furnishing service, equipment or facilities for use in conjunction with services or facilities provided by the Company; or (c) common carriers or warehousemen, except as contracted by the Company; 2. Any delay or failure of performance or equipment due to causes beyond the Company's control, including but not limited to, acts of God, fires, floods, earthquakes, hurricanes, or other catastrophes; national emergencies, insurrections, riots, wars or other civil commotions; strikes, lockouts, work stoppages or other labor difficulties; criminal actions taken against the Company; unavailability, failure or malfunction of equipment or facilities provided by the Customer or third parties; and any law, order, regulation or other action of any governing authority or agency thereof; 3. Any unlawful or unauthorized use of the Company's facilities and services; 4. Libel, slander, invasion of privacy or infringement of patents, trade secrets, or copyrights arising from or in connection with the material transmitted by means of Company-provided facilities or services; or by means of the combination of Company-provided facilities or services; 5. Breach in the privacy or security of communications transmitted over the Company's facilities; ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 6 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.4 Limitations on Liability (Cont’d.) D. Cont’d. 6. Changes in any of the facilities, operations or procedures of the Company that render any equipment, facilities or services provided by the Customer obsolete, or require modification or alteration of such equipment, facilities or services, or otherwise affect their use or performance, except where reasonable notice is required by the Company and is not provided to the Customer, in which event the Company's liability is limited as set forth above in Section 2.1.1.A. 7. Defacement of or damage to Customer premises resulting from the furnishing of services or equipment on such premises or the installation or removal thereof; 8. Injury to property or injury or death to persons, including claims for payments made under Workers' Compensation law or under any plan for employee disability or death benefits, arising out of, or caused by, any act or omission of the Customer, or the construction, installation, maintenance, presence, use or removal of the Customer's facilities or equipment connected, or to be connected to the Company's facilities; 9. Any noncompletion of calls due to network busy conditions; 10. Any calls not actually attempted to be completed during any period that service is unavailable; 11. And any other claim resulting from any act or omission of the Customer or patron(s) of the Customer relating to the use of the Company’s services or facilities. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 7 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.4 Limitations on Liability (Cont’d.) E. The Company does not guarantee nor make any warranty with respect to installations provided by it for use in an explosive atmosphere. F. The Company makes no warranties or representations, EXPRESS OR IMPLIED, either in fact or by operation of law, statutory or otherwise, including warranties of merchantability or fitness for a particular use, except those expressly set forth herein. G. Failure by the Company to assert its rights pursuant to one provision of this tariff does not preclude the Company from asserting its rights under other provisions. H. Directory Errors - In the absence of gross negligence or willful misconduct, no liability for damages arising from errors or mistakes in or omissions of directory listings, or errors or mistakes in or omissions of listing obtainable from the directory assistance operator, including errors in the reporting thereof, shall attach to the Company. An allowance for errors or mistakes in or omissions of published directory listings or for errors or mistakes in or omissions of listing obtainable from the directory assistance operator shall be at the monthly tariff rate for each listing, or in the case of a free or no-charge directory listing, credit shall equal two times the monthly tariff rate for an additional listing, for the life of the directory or the charge period during which the error, mistake or omission occur. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 8 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.4 Limitations on Liability (Cont’d.) I. With respect to Emergency Number 911 Service: 1. This service is offered solely as an aid in handling assistance calls in connection with fire, police and other emergencies. The company is not responsible for any losses, claims, demands, suits or any liability whatsoever, whether suffered, made instituted or asserted by the Customer or by any other party or person for any personal injury or death of any person or persons, and for any loss, damage or destruction of any property, whether owned by the Customer or others, caused or claimed to have been caused by: (1) mistakes, omissions, interruptions, delays, errors or other defects in the provision of service, or (2) installation, operation, failure to operate, maintenance, removal, presence, condition, local or use of any equipment and facilities furnishing this service. 2. Neither is the Company responsible for any infringement, nor invasion of the right of privacy of any person or persons, caused or claimed to have been caused directly or indirectly, by the installation, operation, failure to operate, maintenance, removal, presence, condition, occasion or use of emergency 911 service features and the equipment associated therewith, or by any services furnished by the Company, including, but not limited to the identification of the telephone number, address or name associated with the telephone used by the party or parties accessing emergency 911 service, and which arise out of the negligence or other wrongful act of the Company, the Customer, its users, agencies or municipalities, or the employees or agents of any one of them. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 9 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.4 Limitations on Liability (Cont’d.) I. With respect to Emergency Number 911 Service (Cont’d.) 3. When a Customer with a nonpublished telephone number, as defined herein, places a call to the emergency 911 service, the Company will release the name and address of the calling party, where such information can be determined, to the appropriate local governmental authority responsible for emergency 911 service upon request of such governmental authority. By subscribing to service under this tariff, the Customer acknowledges and agrees with the release of information as described above. J. The included tariff language does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court's responsibility to adjudicate negligence and consequential damage claims. It is also the court's responsibility to determine the validity of the exculpatory clause. 2.1.5 Notification of Service-Affecting Activities The Company will provide the Customer reasonable notification of service-affecting activities that may occur in normal operation of its business. Such activities may include, but are not limited to, equipment or facilities additions, removals or rearrangements and routine preventative maintenance. Generally, such activities are not specific to an individual Customer but affect many Customers' services. No specific advance notification period is applicable to all service activities. The Company will work cooperatively with the Customer to determine the reasonable notification requirements. With some emergency or unplanned service-affecting conditions, such as an outage resulting from cable damage, notification to the Customer may not be possible. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 10 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.6 Provision of Equipment and Facilities A. The Company shall use reasonable efforts to maintain only the facilities and equipment that it furnishes to the Customer. The Customer may not nor may the Customer permit others to rearrange, disconnect, remove, attempt to repair, or otherwise interfere with any of the facilities or equipment installed by the Company, except upon the written consent of the Company. B. The Company may substitute, change or rearrange any equipment or facility at any time and from time to time, but shall not thereby alter the technical parameters of the service provided the Customer. C. Equipment the Company provides or installs at the Customer Premises for use in connection with the services the Company offers shall not be used for any purpose other than that for which the equipment is provided. D. Except as otherwise indicated, Customer provided station equipment at the Customer's premises for use in connection with this service shall be so constructed, maintained and operated as to work satisfactorily with the facilities of the Company. E. The Company shall not be responsible for the installation, operation, or maintenance of any Customer provided communications equipment. Where such equipment is connected to the facilities furnished pursuant to this tariff, the responsibility of the Company shall be limited to the furnishing of facilities offered under this tariff and to the maintenance and operation of such facilities. Subject to this responsibility, the Company shall not be responsible for: 1. the through transmission of signals by Customer provided equipment or for the quality of, or defects in, such transmission; or 2. the reception of signals by Customer-provided equipment; or 3. network control signaling where such signaling is performed by Customer-provided network control signaling equipment. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 11 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.7 Non-Routine Installation At the Customer's request, installation and/or maintenance may be performed outside the Company's regular business hours or in hazardous locations. In such cases, charges based on cost of the actual labor, material, or other costs incurred by or charged to the Company will apply. If installation is started during regular business hours, but, at the Customer's request, extends beyond regular business hours into time periods including, but not limited to, weekends, holidays, and/or night hours, additional charges may apply. 2.1.8 Special Construction Subject to the agreement of the Company and to all of the regulations contained in this tariff, special construction of facilities may be undertaken on a reasonable efforts basis at the request of the Customer. Special construction is construction undertaken: A. where facilities are not presently available, and there is no other requirement for the facilities so constructed; B. of a type other than that which the Company would normally utilize in the furnishing of its services; C. over a route other than that which the Company would normally utilize in the furnishing of its services; D. in a quantity greater than that which the Company would normally construct; E. on an expedited basis; F. on a temporary basis until permanent facilities are available; G. involving abnormal costs; or H. in advance of its normal construction. 2.1.9 Ownership of Facilities Title to all facilities provided in accordance with this tariff remains in the Company, its partners, agents, contractors or suppliers. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 12 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.2 Prohibited Uses 2.2.1 The services the Company offers shall not be used for any unlawful purpose or for any use as to which the Customer has not obtained all required governmental approvals, authorizations, licenses, consents and permits. 2.2.2 The Company may require applicants for service who intend to use the Company's offerings for resale and/or for shared use to file a letter with the Company confirming that their use of the Company's offerings complies with relevant laws and the Public Utilities Commission of Idaho’s regulations, policies, orders, and decisions. 2.2.3 The Company may block any signals being transmitted over its Network by Customers which cause interference to the Company or other users. Customer shall be relieved of all obligations to make payments for charges relating to any blocked Service and shall indemnify the Company for any claim, judgment or liability resulting from such blockage. 2.2.4 A Customer, joint user, or authorized user may not assign, or transfer in any manner, the service or any rights associated with the service without the written consent of the Company. The Company will permit a Customer to transfer its existing service to another entity if the existing Customer has paid all charges owed to the Company for regulated communications services. Such a transfer will be treated as a disconnection of existing service and installation of new service, and non-recurring installation charges as stated in this tariff will apply. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 13 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.3 Obligations of the Customer 2.3.1 General The Customer shall be responsible for: A. the payment of all applicable charges pursuant to this tariff; B. damage to or loss of the Company's facilities or equipment caused by the acts or omissions of the Customer; or the noncompliance by the Customer, with these regulations; or by fire or theft or other casualty on the Customer Premises, unless caused by the negligence or willful misconduct of the employees or agents of the Company; C. providing at no charge, as specified from time to time by the Company, any needed equipment, space and power to operate Company facilities and equipment installed on the premises of the Customer, and the level of heating and air conditioning necessary to maintain the proper operating environment on such premises; D. obtaining, maintaining, and otherwise having full responsibility for all rights-of- way and conduit necessary for installation of fiber optic cable and associated equipment used to provide Communications Services to the Customer from the cable building entrance or property line to the location of the equipment space described above in Section 2.3.1.C. Any and all costs associated with the obtaining and maintaining the rights-of-way described herein, including the costs of altering the structure to permit installation of the Company provided facilities, shall be borne entirely by, or may be charged by the Company, to the Customer. The Company may require the Customer to demonstrate its compliance with this section prior to accepting an order for service. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 14 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.3 Obligations of the Customer (Cont’d.) 2.3.1 General (Cont’d.) E. providing a safe place to work and complying with all laws and regulations regarding the working conditions on the premises at which Company employees and agents shall be installing or maintaining the Company's facilities and equipment. The Customer may be required to install and maintain Company facilities and equipment within a hazardous area if, in the Company's opinion, injury or damage to the Company employees or property might result from installation or maintenance by the Company. The Customer shall be responsible for identifying, monitoring, removing and disposing of any hazardous material (e.g., friable asbestos) prior to any construction or installation work; F. complying with all laws and regulations applicable to, and obtaining all consents, approvals, licenses and permits as may be required with respect to, the location of Company facilities and equipment in any Customer premises or the rights-of-way for which Customer is responsible under Section 2.3.1.D; and granting or obtaining permission for Company agents or employees to enter the premises of the Customer at any time for the purpose of installing, inspecting, maintaining, repairing, or upon termination of service as stated herein, removing the facilities or equipment of the Company; G. not creating or allowing to be placed any liens or other encumbrances on the Company's equipment or facilities; and H. making Company facilities and equipment available periodically for maintenance purposes at a time agreeable to both the Company and the Customer. No allowance will be made for the period during which service is interrupted for such purposes. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 15 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.3 Obligations of the Customer (Cont’d.) 2.3.2 Liability of the Customer A. The Customer will be liable for damages to the facilities of the Company and for all incidental and consequential damages caused by the negligent or intentional acts or omissions of the Customer, its officers, employees, agents, invites, or contractors where such acts or omissions are not the direct result of the Company's negligence or intentional misconduct. The included tariff language does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court’s responsibility to adjudicate negligence and consequential damage claims. It is also the court’s responsibility to determine the validity of the exculpatory clause. B. To the extent caused by any negligent or intentional act of the Customer as described in (A), preceding, the Customer shall indemnify, defend and hold harmless the Company from and against all claims, actions, damages, liabilities, costs and expenses, including reasonable attorneys' fees, for (1) any loss, destruction or damage to property of any third party, and (2) any liability incurred by the Company to any third party pursuant to this or any other tariff of the Company, or otherwise, for any interruption of, interference to, or other defect in any service provided by the Company to such third party. C. The Customer shall not assert any claim against any other Customer or user of the Company's services for damages resulting in whole or in part from or arising in connection with the furnishing of service under this tariff including but not limited to mistakes, omissions, interruptions, delays, errors or other defects or misrepresentations, whether or not such other Customer or user contributed in any way to the occurrence of the damages, unless such damages were caused solely by the negligent or intentional act or omission of the other Customer or user and not by any act or omission of the Company. Nothing in this tariff is intended either to limit or to expand Customer's right to assert any claims against third parties for damages of any nature other than those described in the preceding sentence. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 16 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.4 Customer Equipment and Channels 2.4.1 General A user may transmit or receive information or signals via the facilities of the Company. The Company's services are designed primarily for the transmission of voice-grade telephonic signals, except as otherwise stated in this tariff. A user may transmit any form of signal that is compatible with the Company's equipment, but the Company does not guarantee that its services will be suitable for purposes other than voice-grade telephonic communication except as specifically stated in this tariff. 2.4.2 Station Equipment A. Terminal equipment on the user's premises and the electric power consumed by such equipment shall be provided by and maintained at the expense of the user. The user is responsible for the provision of wiring or cable to connect its terminal equipment to the Company MPOP. B. The Customer is responsible for ensuring that Customer-provided equipment connected to Company equipment and facilities is compatible with such equipment and facilities. The magnitude and character of the voltages and currents impressed on Company-provided equipment and wiring by the connection, operation, or maintenance of such equipment and wiring shall be such as not to cause damage to the Company-provided equipment and wiring or injury to the Company's employees or to other persons. Any additional protective equipment required to prevent such damage or injury shall be provided by the Company at the Customer's expense, subject to prior Customer approval of the equipment expense ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 17 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.4 Customer Equipment and Channels (Cont’d.) 2.4.3 Interconnection of Facilities A. Any special interface equipment necessary to achieve compatibility between the facilities and equipment of the Company used for furnishing Communications Services and the channels, facilities, or equipment of others shall be provided at the Customer's expense. B. Communications Services may be connected to the services or facilities of other communications carriers only when authorized by, and in accordance with, the terms and conditions of the tariffs of the other communications carriers which are applicable to such connections. C. Facilities furnished under this tariff may be connected to Customer provided terminal equipment in accordance with the provisions of this tariff. All such terminal equipment shall be registered by the Federal Communications Commission pursuant to Part 68 of Title 47, Code of Federal Regulations; and all user-provided wiring shall be installed and maintained in compliance with those regulations. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 18 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.5 Customer Deposits and Advance Payments 2.5.1 Advance Payments Lingo does not collect advance payments or deposit. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 19 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.5 Customer Deposits and Advance Payments (Cont’d.) 2.5.2 Deposits The Company does not require deposits from Customer. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 20 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.6 Payment Arrangements (Cont’d.) 2.6.1 Payment for Service A. General The Customer is responsible for the payment of all charges for facilities and services furnished by the Company to the Customer and to all Authorized Users by the Customer, regardless of whether those services are used by the Customer itself or are resold to or shared with other persons. The Customer is responsible for payment of any use, gross receipts, excise, access or other local, state, federal and 911 taxes, charges or surcharges (however designated) (excluding taxes on Company's net income) imposed on or based upon the provision, sale or use of Network Services. The security of the Customer’s PIN is the responsibility of the Customer. All calls placed using a PIN shall be billed to and shall be the obligation of the Customer. The Customer shall not be responsible for charges in connection with the unauthorized use of PINs arising after the Customer notifies the Company of the loss, theft, or other breach of security of such PINs. Customers will only be charged once, on either an interstate or intrastate basis, for any nonrecurring or usage based charges. B. Taxes, Fees and Surcharges The Company reserves the right to bill any and all applicable taxes, fees and surcharges in addition to normal rates and charges for services provided to the Customer, where permitted by law. Taxes and fees include, but are not limited to: Federal Excise Tax, Gross Receipts Tax, Idaho Telecommunications Service Assistance Program, and Universal Service. Unless otherwise specified in this tariff, such taxes, fees and surcharges are in addition to rates as quoted in this tariff and will be itemized separately on Customer invoices. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 21 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.6 Payment Arrangements (Cont’d.) 2.6.2 Billing and Collection of Charges The Customer is responsible for payment of all charges incurred by the Customer or other Authorized Users for services and facilities furnished to the Customer by the Company. A. Nonrecurring charges are due and payable within thirty (30) days after the invoice date, unless otherwise agreed to in advance. B. The Company shall present invoices for recurring charges monthly to the Customer, in advance of the month in which service is provided, and Recurring Charges shall be due and payable within thirty (30) days after the invoice date. When billing is based on customer usage, charges will be billed monthly for the preceding billing periods. C. The Monthly Recurring Charges are billed in advance. Monthly Recurring Charges are accrued in full as of the first day of the billing cycle in which the service is furnished. Therefore, the Monthly Recurring Charges are not subject to pro-rating if service is disconnected prior to the end of a billing period. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 22 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.6 Payment Arrangements (Cont’d.) 2.6.2 Billing and Collection of Charges (Cont’d.) D. Billing of the Customer by the Company will begin on the Service Commencement Date, which is the first day following the date on which the Company notifies the Customer that the service or facility is available for use, except that the Service Commencement Date may be postponed by mutual agreement of the parties, or if the service or facility does not conform to standards set forth in this tariff or the Service Order. Billing accrues through and includes the day that the service, circuit, arrangement or component is discontinued. E. The Company may apply a late payment charge to Customers receiving basic or packaged services if any portion of the Customer’s payment is received by the Company after the payment due date, or if any portion of the payment is received by the "Due Before Date" in funds which are not immediately available upon presentment. The late payment charge shall be applied to the portion of the payment not received by the date due, multiplied by a factor. The late factor shall be 1.5% per month. A Finance Charge of 1.5% shall apply to the outstanding balance of charges, as at the end of the "Due Before Date", with effect from the second month after the charges are first applied, and every month thereafter. Collection procedures are unaffected by the application of the late payment or finance charge. The late payment charge does not apply to final amounts. F. The Customer will be assessed a charge of twenty dollars ($25.00) for each check or other payment type submitted by the Customer to the Company that a bank or other financial institution refuses to honor. G. If service is disconnected by the Company in accordance with Section 2.7 following and later restored, restoration of service will be subject to all applicable installation charges. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 23 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.6 Payment Arrangements (Cont’d.) 2.6.3 Disputed Bills A. In the event that a billing dispute occurs concerning any charges billed to the Customer by the Company, the Company may require the Customer to pay the undisputed portion of the bill to avoid discontinuance of service for non-payment. The Customer must submit a documented claim for the disputed amount. The Customer will submit all documentation as may reasonably be required to support the claim. All claims must be submitted to the Company within a reasonable period of time after receipt of billing for those services and in accordance with Idaho law. If the Customer does not submit a claim as stated above, the Customer waives all rights to filing a claim thereafter. B. Unless disputed the invoice shall be deemed to be correct and payable in full by the Customer. If the Customer is unable to resolve any dispute with the Company, then the Customer may file a complaint with the Idaho Public Utilities Commission, 472 West Washington, P.O. Box 83720, Boise ID 83720-0074; 208- 334-0300 or 1-800-432-0369. C. If the dispute is resolved in favor of the Customer and the Customer has withheld the disputed amount, no interest, credits or penalties will apply. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 24 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.7 Discontinuance of Service 2.7.1 Service may be disconnected after seven (7) days written notice for any of the following reasons: A. The Customer did not pay undisputed delinquent bills for local exchange services or paid a delinquent bill for local exchange services with any dishonored check. B. The Customer failed to abide by the terms of a payment arrangement. C. The Customer misrepresented the Customer’s identity for the purpose of obtaining telephone service. D. The Company determines as prescribed by relevant state or other applicable standards that the Customer is willfully wasting or interfering with service through improper equipment or otherwise. E. The Customer is using service(s) for which the Customer did not apply. 2.7.2 At least 24 hours before actual termination, the Company will attempt to contact the Customer affected to apprize the Customer of the proposed termination action and steps to take to avoid or delay termination. Service will not be terminated in the event that a formal or informal complaint concerning termination is filed with the Commission. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 25 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.7 Discontinuance of Service (Cont’d.) 2.7.3 Service may be disconnected without notice for any of the following reasons: A. A condition immediately dangerous or hazardous to life, physical safety or property exists, or it is necessary to prevent a violation of federal, state or local safety or health codes. B. The company is ordered to terminate service by any court, the Commission, or any other duly authorized public authority. C. In the event of fraudulent use of the Company's network, where the service(s) was (were) obtained, diverted or used without the authorization or knowledge of the Company, the Company will discontinue service without notice and/or seek legal recourse to recover all costs involved in enforcement of this provision. D. The Company has tried diligently to meet the notice requirements but has been unsuccessful in its attempt to contact the Customer affected. E. The Customer has misrepresented the Customer’s identify for purposes of obtaining telephone service and has an outstanding bill exceeding $100. F. Upon the Customer's insolvency, assignment for the benefit of creditors, filing for bankruptcy or reorganization, or failing to discharge an involuntary petition within the time permitted by law. G. Upon the Company's discontinuance of service to the Customer under Section 2.7.1 or 2.7.2., the Company, in addition to all other remedies that may be available to the Company at law or in equity or under any other provision of this tariff, may declare all future monthly and other charges that would have been payable by the Customer during the remainder of the term for which such services would have otherwise been provided to the Customer to be immediately due and payable. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 26 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.8 Cancellation of Application for Service 2.8.1 Applications for service cannot be canceled without the Company's agreement. Where the Company permits a Customer to cancel an application for service prior to the start of service or prior to any special construction, no charges will be imposed except for those specified below. 2.8.2 Where, prior to cancellation by the Customer, the Company incurs any expenses in installing the service or in preparing to install the service that it otherwise would not have incurred, a charge equal to the costs incurred by the Company, shall apply, but in no case shall this charge exceed the sum of the charge for the minimum period of services ordered, including installation charges, and all charges others levy against the Company that would have been chargeable to the Customer had service commenced. 2.8.3 Where the Company incurs any expense in connection with special construction, or where special arrangements of facilities or equipment have begun, before the Company receives a cancellation notice, a charge equal to the costs incurred by the Company applies. In such cases, the charge will be based on such elements as the cost of the equipment, facilities, and material, the cost of installation, engineering, labor, and supervision, general and administrative expense, other disbursements, depreciation, maintenance, taxes, provision for return on investment, and any other costs associated with the special construction or arrangements. 2.8.4 The special charges described in 2.8.1 through 2.8.3 will be calculated and applied on a case-by-case basis. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 27 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.9 Changes in Service Requested If the Customer makes or requests material changes in circuit engineering, equipment specifications, service parameters, premises locations, or otherwise materially modifies any provision of the application for service, the Customer's installation fee shall be adjusted accordingly. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 28 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.10 Allowances for Interruptions in Service Interruptions in service that are not due to the negligence of, or noncompliance with the provisions of this tariff by, the Customer or the operation or malfunction of the facilities, power or equipment provided by the Customer, will be credited to the Customer as set forth in 2.6.1 for the part of the service that the interruption affects. 2.10.1 General A. Service Outage A credit allowance will be given when service is interrupted, except as specified below. A service is interrupted when it becomes inoperative to the Customer, e.g., the Customer is unable to transmit or receive, because of a cross-talk, static or other transmission problem, the Company will respond to a Customer’s report of such a "service outage” in accordance with IDAPA 31.41.01 Rule 503. Customer’s bills will be appropriately and automatically credited pursuant to the terms of Rule 503. B. Receipt and Recording of Reports The Company will provide for the receipt of Customer trouble reports at all hours and make a full and prompt investigation of and response to all reports. The Company will maintain an accurate record of trouble reports made by its Customers. This record will include accurate identification of the Customer or service affected, the time, date and nature of the report, the action taken to clear the trouble or satisfy the Customer, and the date and time of trouble clearance or other disposition. This record will be available to the Commission or its authorized representatives upon request at any time within two (2) years of the date of the record. C. Repair Commitments Commitments to the Customer for repair service will be set in accordance with Rule 503. The Company will make every reasonable attempt to fulfill repair commitments to its Customers. Customers will be timely notified of unavoidable changes. Failure to meet a repair commitment does not relieve the Company of the credited provisions in Rule 503.01, unless the Customer fails to keep an appointment the Customer agreed to when the original commitment was made. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 29 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.10 Allowances for Interruptions in Service, (Cont'd.) 2.10.1 General, (Cont'd.) D. Restoration of Service When the Company providing local exchange is informed by a Customer of a local exchange service outage, the Company will restore service within forty-eight(48) hours after the report of the outage, except: .1 For outages reported on Thursday, the company must restore service no later than the following Monday by 6pm.; and .2 For outages reported on Friday, Saturday or Sunday, the company must restore service no later than the following Tuesday by 6pm. E. Extenuating Circumstances Following disruption of telephone service caused by natural disaster or other causes not within the telephone company's control and affecting large groups of customers, or in conditions where the personal safety of an employee would be jeopardized, the telephone company is required to use reasonable judgment and diligence to restore service, giving due regard for the needs of various customers. When a customer causes the customer's own service outage or does not make a reasonable effort to arrange a repair visit within the service restoration deadline, or when the telephone company determines that the outage is attributable to the customer's own equipment or inside wire, the telephone company is not required to meet the restoration timelines of Rule 502.01. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 30 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.10 Allowances for Interruptions in Service, (Cont'd.) 2.10.1 General, (Cont’d.) E. Extenuating Circumstances Following disruption of local exchange service caused by natural disaster or other causes not within the Company’s control and affecting large groups of Customers, or in conditions where the personal safety on an employee would be jeopardized, the Company is not required to provide the credit referred to in Subsection 503.01 as long as it uses reasonable judgment and diligence to restore service, giving due regard for the needs of various Customers and the requirements of the telecommunications service priority (TSP) program. When a Customer causes the Customer’s own service outage or does not make a reasonable effort to arrange a repair visit within the service restoration deadline, or when the Company determines that the outage is attributable to the Customer’s own equipment or inside wire, the Company is not required to provide to that Customer the credit referred to in Subsection 503.01. F. Compliance Standard Each month at least ninety percent (90%) of out-of-service trouble reports will be cleared in accordance with Subsection 503.01 and 503.02. The Company will keep a monthly service record as described in Subsection 502.01 and will notify the Commission whenever the record indicates the ninety percent (90%) level has not been met for a period of three (3) consecutive months. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 31 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.11 Cancellation of Service/Termination Liability If a Customer cancels a Service Order or terminates services before the completion of the term for any reason whatsoever other than a service interruption (as defined in Section 2.10.1 above), the Customer agrees to pay to the Company termination liability charges, as defined below. These charges shall become due as of the effective date of the cancellation or termination and be payable within the period, set forth in Section 2.6.2. 2.11.1 Termination Liability The Customer's termination liability for cancellation of service shall be equal to: A. all unpaid Non-Recurring charges reasonably expended by the Company to establish service to the Customer; plus B. any disconnection, early cancellation or termination charges reasonably incurred and paid to third parties by the Company on behalf of the Customer; plus C. minus a reasonable allowance for costs avoided by the Company as a direct result of the Customer's cancellation. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 32 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.12 Cancellation of Service by Customer Customers may cancel service verbally or in writing. The company shall hold the Customer responsible for payment of all charges, including fixed fees, surcharges, etc., which accrue up to the cancellation date. Customers that cancel the primary local exchange line will have the entire Account disconnected, including any secondary line and all associated features. In the event the Customer executes a term commitment agreement with the Company, the Customer must cancel service and terminate the agreement in accordance with the agreement terms. 2.13 Transfers and Assignments Neither the Company nor the Customer may assign or transfer its rights or duties in connection with the services and facilities provided by the Company without the written consent of the other party, except that the Company may assign its rights and duties: 2.13.1 to any subsidiary, parent company or affiliate of the Company; or 2.13.2 pursuant to any sale or transfer of substantially all the assets of the Company; or 2.13.3 pursuant to any financing, merger or reorganization of the Company. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 33 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.14 Customer Liability for Unauthorized Use of the Network Unauthorized use of the network occurs when a person or entity that does not have actual, apparent, or implied authority to use the network, obtains the Company's services provided under this tariff. 2.14.1 Customer Liability for Fraud and Unauthorized Use of Company calling card. A. The Customer is liable for the unauthorized use of the network obtained through the fraudulent use of a Company calling card, if such a card is offered by the Company, or an accepted credit card, provided that the unauthorized use occurs before the Company has been notified. B. A Company calling card is a telephone calling card issued by the Company at the Customer's request, which enables the Customer or user(s) authorized by the Customer to place calls over the Network and to have the charges for such calls billed to the Customer's account. An accepted credit card is any credit card that a cardholder has requested or applied for and received, or has signed, used, or authorized another person to use to obtain credit. Any credit card issued as a renewal or substitute in accordance with this paragraph is an accepted credit card when received by the cardholder. C. The Customer must give the Company written or oral notice that an unauthorized use of a Company calling card or an accepted credit card has occurred or may occur as a result of loss, and/or theft. D. The Customer is responsible for payment of all charges for calling card services furnished to the Customer or to users authorized by the Customer to use service provided under this tariff, unless due to the negligence of the Company. This responsibility is not changed due to any use, misuse, or abuse of the Customer's service or Customer-provided equipment by third parties, the Customer's employees, or the public. The liability of the Customer for unauthorized use of the Network by credit card fraud will not exceed the lesser of fifty dollars ($50.00) or the amount of money, property, labor, or services obtained by the unauthorized user before notification to the Company. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 34 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.15 Use of Customer's Service by Others 2.15.1 Joint Use Arrangements Joint use arrangements will be permitted for all services provided under this tariff. From each joint use arrangement, one member will be designated as the Customer responsible for the manner in which the joint use of the service will be allocated. The Company will accept orders to start, rearrange, relocate, or discontinue service only from the Customer. Without affecting the Customer's ultimate responsibility for payment of all charges for the service, each joint user shall be responsible for the payment of the charges billed to it. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 2 Original Page 35 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.16 Notices and Communications 2.16.2 The Customer shall designate on the service order an address to which the Company shall mail or deliver all notices and other communications, except that Customer may also designate a separate address to which the Company's bills for service shall be mailed. 2.16.3 The Company shall designate on the service order an address to which the Customer shall mail or deliver all notices and other communications, except that Company may designate a separate address on each bill for service to which the Customer shall mail payment on that bill. 2.16.4 Except as otherwise stated in this tariff, all notices or other communications required to be given pursuant to this tariff will be in writing. Notices and other communications of either party, and all bills mailed by the Company, shall be presumed to have been delivered to the other party on the third business day following placement of the notice, communication or bill with the U.S. Mail or a private delivery service, prepaid and properly addressed, or when actually received or refused by the addressee, whichever occurs first. 2.16.5 The Company or the Customer shall advise the other party of any changes to the addresses designated for notices, other communications or billing, by following the procedures for giving notice set forth herein. 2.17 Universal Emergency Telephone Number Service (911) Universal Emergency Telephone Number Service (911 Service) is an arrangement of Company central office and trunking facilities whereby any telephone user who dials the numbers 911 will reach the emergency report center for the telephone from which the number is dialed or will be routed to an operator if all lines to an emergency report center are busy. If no emergency report center Customer exists for a central office entity, a telephone user who dials the number 911 will be routed to an operator. No call-specific charges apply to 911 calls. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 3 Original Page 1 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 3 – SERVICE AREAS 3.1 Exchange Service Areas Local exchange services are provided, subject to availability of facilities and equipment, in areas currently served by the following Incumbent LECs: 1) Qwest Corporation dba CenturyLink C 2) Frontier Communications Northwest, Inc. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 4 Original Page 1 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 4 - SERVICE CHARGES AND SURCHARGES 4.1 Service Order and Change Charges Non-recurring charges apply to processing Service Orders for new service, for changes in service. 4.1.1 Service Order Charges Primary Line Connection Charge - applies to requests for initial connection or establishment of telephone service to the Company. Secondary Line Connection Charge - applies to the second or additional line of a new access line installation and connection and customer requests for an inside move, change or addition to regular service. This charge applies only when the second or additional line is ordered simultaneously with the initial connection for service. Service Order Charge - applies to connection of new lines and to service orders associated with Customer requests for changes in service, moves and the addition of services, including calling features. 4.1.2 Rates Charge Price Feature Add or Change $10.00 per Order Basic Service Change $10.00 per Order Establishing or Re-arranging Hunting $10.00 per Order Directory Listing Change $10.00 per Order Invoice Change $25.00 per Order Transfer of Service $25.00 per Order Telephone Number Change $25.00 per Order Line Signaling Change $25.00 per Order Vanity Number Search $25.00 per Order Establishing Dual Service $25.00 per Order Expedite Service Charge (LWC/UNE) $50.00 per Order ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 4 Original Page 2 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 4 - SERVICE CHARGES AND SURCHARGES (CONT’D.) 4.2 Restoral Charge A restoration charge applies to the restoration of suspended service and facilities because of nonpayment of bills and is payable at the time that the restoration of the suspended service and facilities is arranged. The restoration charge does not apply when, after disconnection of service, service is later re-installed. Restoration after temporary denial, but prior to completion of order to discontinue service $10.00 4.3 Premise Visit Charge Premises Visit charges apply when the installation of network access facilities or trouble resolution require a visit to the Customer's premises. This charge applies in addition to the Technician Dispatch Charge. Time and Materials After-hours Time and Materials Installation Charge – 1st Hour $30.00 $100.00 $130.00 Repair Charge – 1st ½ Hour $165.00 Repair Charge – Each Add'l ½ Hour Trip Charge $30.00 $100.00 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 4 Original Page 3 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 4 - SERVICE CHARGES AND SURCHARGES (CONT’D.) 4.4 Public Telephone Surcharge In order to recover the Company’s expenses to comply with the FCC’s pay telephone compensation plan effective on October 7, 1997 (FCC 97-371), an undiscountable per call charge is applicable to all intrastate calls that originate from any pay telephone used to access Company provided services. This surcharge, which is in addition to standard tariffed usage charges and any applicable service charges and surcharges associated with service, applies for the use of the instrument used to access Company provided service and is unrelated to the service accessed from the pay telephone. Pay telephones include coin-operated and coinless phones owned by local telephone companies, independent companies and interexchange carriers. The Public Pay Telephone Surcharge applies to the initial completed call and any reoriginated call (e.g., using the “#” symbol). The Public Pay Telephone Surcharge does not apply to calls placed from pay telephones at which the Customer pays for service by inserting coins during the progress of the call. Whenever possible, the Public Pay Telephone Surcharge will appear on the same invoice containing the usage charges for the surcharged call. In cases where proper pay telephone coding digits are not transmitted to the Company prior to completion of a call, the Public Pay Telephone Surcharge may be billed on a subsequent invoice after the Company has obtained information from a carrier that the originating station is an eligible pay telephone. Rate Per Call: $0.55 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 4 Original Page 4 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 4 - SERVICE CHARGES AND SURCHARGES (CONT’D.) 4.5 Carrier Presubscription 4.5.1 General Carrier Presubscription is a procedure whereby a Customer designates to the Company the carrier which the Customer wishes to be the carrier of choice for intraLATA and interLATA toll calls. Such calls are automatically directed to the designated carrier, without the need to use carrier access codes or additional dialing to direct the call to the designated carrier. Presubscription does not prevent a Customer who has presubscribed to an IntraLATA or InterLATA toll carrier from using carrier access codes or additional dialing to direct calls to an alternative long distance carrier on a per call basis. 4.5.2 Presubscription Options Customers may select the same carrier or separate carriers for intraLATA and interLATA long distance. The following options for long distance Presubscription are available: Option A: Customer select the Company as the presubscribed carrier for IntraLATA and InterLATA toll calls subject to presubscription. Option B: Customer may select the Company as the presubscribed carrier for IntraLATA calls subject to presubscription and some other carrier as the presubscribed carrier for interLATA toll calls subject to presubscription. Option C: Customer may select a carrier other than the Company for intraLATA toll calls subject to presubscription and the Company for interLATA toll calls subject to presubscription. Option D: Customer may select the carrier other than the Company for both intraLATA and interLATA toll calls subject to presubscription Option E: Customer may select two different carriers, neither being the Company for intraLATA and interLATA toll calls. One carrier to be the Customers' primary intraLATA interexchange carrier. The other carrier to be the Customer's primary interLATA interexchange carrier. Option F: Customer may select a carrier other than the Company for no presubscribed carrier for intraLATA toll calls subject to presubscription which will require the Customer to dial a carrier access code to route all intraLATA toll calls to the carrier of choice for each call. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 4 Original Page 5 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 4 - SERVICE CHARGES AND SURCHARGES (CONT’D.) 4.5 Carrier Presubscription (Cont’d.) 4.5.3 Rules and Regulations Customers of record will retain their primary interexchange carrier(s) until they request that their dialing arrangements be changed. Customers of record or new Customers may select either Options A, B, C, D, E or F for intraLATA Presubscription. Customers may change their selected Option and/or presubscribed toll carrier at any time subject to charges specified in 4.5.5 below: 4.5.4 Presubscription Procedures A new Customer will be asked to select intraLATA and interLATA toll carriers at the time the Customer places an order to establish local exchange service with the Company. The Company will process the Customer's order for service. All new Customers' initial requests for intraLATA toll service presubscription shall be provided free of charge. If a new Customer is unable to make selection at the time the new Customer places an order to establish local exchange service, the Company will read a random listing of all available intraLATA and interLATA carriers to aid the Customer in selection. If selection is still not possible, the Company will inform the Customer that he/she will be given 90 calendar days in which to inform the Company of his/her choice for primary toll carrier(s) free of charge. Until the Customer informs the Company of his/her choice of primary toll carrier, the Customer will not have access to long distance services on a presubscribed basis, but rather will be required to dial a carrier access code to route all toll calls to the carrier(s) of choice. Customers who inform the Company of a choice for toll carrier presubscription within the 90 day period will not be assessed a service charge for the initial Customer request. Customers of record may initiate a intraLATA or interLATA presubscription change at any time, subject to the charges specified in 4.5.5 below. If a Customer of record inquires of the Company of the carriers available for toll presubscription, the Company will read a random listing of all available intraLATA carriers to aid the Customer in selection. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 4 Original Page 6 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 4 - SERVICE CHARGES AND SURCHARGES (CONT’D.) 4.5 Carrier Presubscription (Cont’d.) 4.5.5 Presubscription Charges A. Application of Charges After a Customer's initial selection for a presubscribed toll carrier and as detailed in above, for any change thereafter, an Presubscription Change Charge, as set for the below will apply. Customers who request a change in intraLATA and interLATA carriers with the same order will be assessed a single charge per line. B. Nonrecurring Charges Per line $10.00 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 5 Original Page 1 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE 5.1 General 5.1.1 Call Timing for Usage Sensitive Services Where charges for a service are specified based on the duration of use, such as the duration of a telephone call, the following rules apply: 5.1.1 Calls are measured in durational increments identified for each service. All calls which are fractions of a measurement increment are rounded-up to the next whole unit. 5.1.2 Timing on completed calls begins when the call is answered by the called party. Answering is determined by hardware answer supervision in all cases where this signaling is provided by the terminating local carrier and any intermediate carrier(s). 5.1.3 Timing terminates on all calls when the calling party hangs up or the Company's network receives an off-hook signal from the terminating carrier. 5.1.4 Calls originating in one time period and terminating in another will be billed in proportion to the rates in effect during different segments of the call. 5.1.5 All times refer to local time. 5.1.2 Calculation of Distance The Company does not offer services rated by distance. 5.1.3 Time of Day The Company does not offer services rated by time of day. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 5 Original Page 5 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.2 Lingo Products 5.2.1 Lingo Basic Line A. Lingo Basic Line is equipped with: Basic Line Unlimited Local,Intra-LATA Long Distance Caller ID – Name and Number Call Waiting Hunting Toll Free service is available with this product. See “Toll Free Service” in a later section for rates Lingo Basic Line is available to residential customers. All customers will be required to sign a 12, 24 or 36 month term agreement. Early Termination Fees are calculated using the following formula: $100 x Months Remaining. The termination penalty will apply per location on the original contract or any subsequent renewal of the contract. Customers may accept or decline the feature(s); however, declining the feature(s) will not reduce the package monthly rate. If more features are chosen with the Lingo Basic Line bundle, standard rates will apply. The availability of certain features depends on feature availability. Some features are only available to residential customers. Additional calling features may be added to the Basic Line. Outbound Long Distance is rated at $.049/min, where available. Caller ID with Name and Number—Caller ID with Name and Number (Caller ID) enables the terminating Customer to identify the calling party by displayed name and/or number before the call is answered. Caller ID Customers must provide and connect their own compatible CPE. Product may not be available in all CLLIs. An additional charge will apply when adding Lingo Unified Messaging or Voicemail to the line. There is a maximum of 3 extensions per box. (1) Not currently available for new service. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 5 Original Page 6 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.2 Lingo Products (Cont'd.) 5.2.1 Lingo Basic Line (Cont'd.) B. Rates and Charges 1. Monthly Recurring Charges a. CenturyLink f/k/a Qwest Area CLLI Lingo Basic Line 12 Months Lingo Basic Line 24 Months Lingo Basic Line 36 Months CLLI Lingo Basic Line 12 Months Lingo Basic Line 24 Months Lingo Basic Line 36 Months CRGMID01 $47.95 $47.95 $47.95 KOSKID01 $47.95 $47.95 $47.95 CTWDID01 $47.95 $47.95 $47.95 LAPWID01 $47.95 $47.95 $47.95 GAVLID01 $47.95 $47.95 $47.95 LSTNIDSH $47.95 $47.95 $47.95 KAMHID01 $47.95 $47.95 $47.95 NZPRID01 $47.95 $47.95 $47.95 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 5 Original Page 7 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.2 Lingo Products (Cont'd.) 5.2.1 Lingo Basic Line (Cont'd.) B. Rates and Charges (Cont'd.) 1. Monthly Recurring Charges (Cont'd.) b. Frontier Communications Northwest Area Not available ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 5 Original Page 8 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.2 Lingo Products (Cont'd.) 5.2.2 Lingo Basic Plus A. Lingo Basic Plus is equipped with: Basic Line Unlimited Features Unlimited Local Intra-LATA Long Distance Free Hunting Non-Recurring Charges are located in additional sections. Rules & Regulations: • Miscellaneous Service Charges will apply. • Long Distance is available with this product. • Declining free features does not reduce the package rate. • The availability of certain features depends on ILEC feature availability. • Caller ID Customers must provide and connect their own compatible CPE. • Toll Free service is available with this product. • Early Termination Fees are calculated using the following formula: $100 x Months Remaining. The termination fee will apply per location on the original contract or any subsequent renewal of the contract. • Product may not be available in all CLLIs. • An additional charge will apply when adding Lingo Unified Messaging or Lingo Voicemail to Lingo Basic Plus. There is a maximum of 3 extensions per voicemail box. (1)Lingo Basic Plus is not available for new sales. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 5 Original Page 9 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.2 Lingo Products (Cont'd.) 5.2.2 Lingo Basic Plus (Cont'd.) B. Rates and Charges 1. Monthly Recurring Charges a. CenturyLink f/k/a Qwest Area CLLI Lingo Basic Plus 12 Months Lingo Basic Plus 24 Months Lingo Basic Plus 36 Months CLLI Lingo Basic Plus 12 Months Lingo Basic Plus 24 Months Lingo Basic Plus 36 Months CRGMID01 $43.95 $43.95 $43.95 KOSKID01 $43.95 $43.95 $43.95 CTWDID01 $43.95 $43.95 $43.95 LAPWID01 $43.95 $43.95 $43.95 GAVLID01 $43.95 $43.95 $43.95 LSTNIDSH $43.95 $43.95 $43.95 KAMHID01 $43.95 $43.95 $43.95 NZPRID01 $43.95 $43.95 $43.95 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 5 Original Page 10 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.2 Lingo Products (Cont'd.) 5.2.2 Lingo Basic Plus (Cont'd.) B. Rates and Charges (Cont'd.) 1. Monthly Recurring Charges (Cont'd.) b. Frontier Communications Northwest Area Not available ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 5 Original Page 11 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.2 Lingo Products (Cont'd.) 5.2.3 Lingo Essentials A. Lingo Essentials is equipped with: Basic Line with Unlimited Features Hunting Unlimited Local Intra-LATA Long Distance 200 Minutes of Domestic Inter-LATA Long Distance Toll Free service is available with this product see “Toll Free Service” in a later section for rates Lingo Essentials is available to residential customers. All customers will be required to sign a 12, 24 or 36 month term agreement. Early Termination Fees are calculated using the following formula: $100 x x Months Remaining. The termination penalty will apply per location on the original contract or any subsequent renewal of the contract. Customers may accept or decline the feature(s); however, declining the feature(s) will not reduce the package monthly rate. Some features may not be available in all areas. Customers may choose to use another carrier for their long distance purposes; however, declining the Lingo long distance will not reduce the package monthly rate. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 5 Original Page 12 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.2 Lingo Products (Cont'd.) 5.2.3 Lingo Essentials (Cont'd.) B. Rates and Charges 1. Monthly Recurring Charges a. CenturyLink f/k/a Qwest Area CLLI Lingo Basic Essentials 12 Months Lingo Basic Essentials 24 Months Lingo Basic Essentials 36 Months CLLI Lingo Basic Essentials 12 Months Lingo Basic Essentials 24 Months Lingo Basic Essentials 36 Months CRGMID01 $52.95 $52.95 $52.95 KOSKID01 $52.95 $52.95 $52.95 CTWDID01 $52.95 $52.95 $52.95 LAPWID01 $52.95 $52.95 $52.95 GAVLID01 $52.95 $52.95 $52.95 LSTNIDSH $52.95 $52.95 $52.95 KAMHID01 $52.95 $52.95 $52.95 NZPRID01 $52.95 $52.95 $52.95 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 5 Original Page 13 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.2 Lingo Products (Cont'd.) 5.2.3 Lingo Essentials (Cont'd.) B. Rates and Charges (Cont'd.) 1. Monthly Recurring Charges (Cont'd.) b. Frontier Communications Northwest Area Not available ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 5 Original Page 14 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.2 Lingo Products (Cont'd) 5.2.4 Lingo Essentials (Cont'd.) C. 200 Minute Long Distance Calling Block for Lingo Essentials (1): Block of Time per Month (1) Overage Usage Rate per Minute 200 Minutes of Inter-LATA Domestic Long Distance Included in bundle Additional Minutes $.049 D. Lingo Essentials Inclusive Feature List(2): Anonymous Call Rejection, per line Call Block Call Forwarding Call Forwarding Busy Line Call Forwarding Don’t Answer Call Return Call Selector Call Tracing Call Waiting Caller ID Caller ID Deluxe Calling number delivery blocking, per line Distinctive Ringing Service Enhanced Caller ID Preferred Call Forwarding Remote Access – Call Forwarding Variable Repeat Dialing Selective Class of Call Screening Speed Calling Three-Way Calling (1) Long distance Block of Time allotment applies to all domestic 1+ direct dialed minutes of use. Free long distance is only applicable to standard outbound domestic long distance only, originating from Lingo customer to the 48 contiguous US States, and does not apply to calls to HI, AK, or US territories (Puerto Rico, Guam, USVI, No. Marianas). Standard rates will apply for any overage beyond any inclusive block of minutes, and all calls made to AK, HI, and U.S. territories (Puerto Rico, Guam, USVI, and No. Marianas). All other types of calls, (Operator Assisted Long Distance calls, OS/DA, International, Toll Free, Calling Card, etc.), will be rated at standard rate according to the rate tables established for the calls. (2) The availability of certain features depends on feature availability. Not currently available for new service. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 5 Original Page 15 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.2 Lingo Products (Cont'd.) 5.2.5 Lingo Value Line A. Lingo Value Line is equipped with a Basic Line. Outbound Long Distance is rated at $.06/min, where available. Toll Free service is available with this product. See “Toll Free Service” in a later section for rates. Lingo Basic Line is available to residential customers. All customers will be required to sign a 12, 24 or 36 month term agreement. Early Termination Fees are calculated using the following formula: $100 x Months Remaining. The termination penalty will apply per location on the original contract or any subsequent renewal of the contract. If features are needed with the Lingo Value Line, standard rates located in section 3 below will apply. Some features may not be available in all areas. B. Optional Calling Features Features Offered on a Usage Sensitive Basis The Customer will be billed the Per Feature Activation Charge each time the feature is used by the Customer. Customers may subscribe to these features on a monthly basis to obtain unlimited use of the feature for a fixed monthly charge. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 5 Original Page 16 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.2 Lingo Products (Cont'd.) 5.2.5 Lingo Value Line (Cont'd.) C. Rates and Charges 1. Monthly Recurring Charges a. CenturyLink f/k/a Qwest Area CLLI Lingo Value Line 12 Months Lingo Value Line 24 Months Lingo Value Line 36 Months CLLI Lingo Value Line 12 Months Lingo Value Line 24 Months Lingo Value Line 36 Months CRGMID01 $48.95 $48.95 $48.95 KOSKID01 $48.95 $48.95 $48.95 CTWDID01 $48.95 $48.95 $48.95 LAPWID01 $48.95 $48.95 $48.95 GAVLID01 $48.95 $48.95 $48.95 LSTNIDSH $48.95 $48.95 $48.95 KAMHID01 $48.95 $48.95 $48.95 NZPRID01 $48.95 $48.95 $48.95 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 5 Original Page 17 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.2 Lingo Products (Cont'd.) 5.2.5 Lingo Value Line (Cont'd.) C. Rates and Charges (Cont'd.) 1. Monthly Recurring Charges (Cont'd.) b. Frontier Communications Northwest Area Not available ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 6 Original Page 1 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 6 – SUPPLEMENTAL SERVICES 6.1 Custom Calling Features All features are provided subject to availability. Features may not be available with all classes of service. Transmission levels may not be sufficient in all cases. 6.1.1 Feature Descriptions Call Forward– Automatically routes incoming calls to a predetermined telephone number. Call Waiting – Signals the Customer with a burst of tone to indicate that another call is waiting. The second call can either be answered by flashing the switchhook or hanging up the phone and being rung back by the caller. Call Waiting ID - Includes all the features of Call Waiting and additionally provides for the display of the second caller's name and telephone number on Caller ID compatible Customer premises equipment. Three–Way Calling – Allows the Customer to add a third party to an existing conversation. Speed Calling 8– Allows the Customer to dial an abbreviated code to originate a call to any of 8 programmed telephone numbers. Speed Calling 30– Allows the Customer to dial an abbreviated code to originate a call to any of 30 programmed telephone numbers. Priority Call - Allows a Customer to assign a maximum of fifteen (15) callers' telephone numbers to a special list. The customer will hear a distinctive ring at his location when calls are received from callers' telephone numbers on that list. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 6 Original Page 2 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 6 – SUPPLEMENTAL SERVICES (CONT’D.) 6.1 Custom Calling Features (Cont’d.) 6.1.2 Description of Features (Cont’d.) Auto Call Back (*69) – Automatically redials the last incoming call. Auto Redial – Automatically redials a busy number for up to 30 minutes until line is available. Caller ID with Name – Provides for the display of the calling party name and telephone number on Caller ID compatible Customer premises equipment. Distinctive Ring - Allows Customers to designate up to two additional telephone numbers from which incoming calls will have a distinctive ring. Anonymous Call Rejection - Allows a customer to reject calls from callers who have activated the Selective Blocking feature in order to prevent the display of their telephone name/number. Caller Originating Trace – Allows the Customer to dial a Call Trace activation code to initiate a trace of the last incoming call without obtaining prior legal authorization or assistance from the Company. The results of a completed trace will be recorded in the Central Office and will be made available only to law enforcement agencies, as directed by the Customers. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 6 Original Page 3 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 6 – SUPPLEMENTAL SERVICES (CONT’D.) 6.1 Custom Calling Features (Cont’d.) 6.1.3 Rates and Charges A. Features Offered on Monthly Basis The following optional calling features are offered to Customers on a monthly basis. Customers are allowed unlimited use of each feature. No usage sensitive charges apply. Multiline Customers must order the appropriate number of features based on the number of lines which will have access to the feature. Feature Monthly Recurring Charge Accounting Codes Call Forwarding Busy Line Don’t Answer --- Call Forwarding Busy Line (overflow) Don’t Answer 1.10 Call Forwarding Don’t Answer 0.90 Call Forwarding Don’t Answer (expanded) 2.20 Call Forwarding Don’t Answer (programmable) 2.85 Call Forwarding Variable 3.30 Call Rejection 4.95 Call Transfer 6.60 Call Waiting 4.95 Call Waiting Identification 4.95 Caller ID with Privacy + 10.95 Caller Identification – Name and Number 6.55 Caller Identification – Number 6.05 Continuous Redial 3.85 Dial Call Waiting 2.35 Direct Dial Call Pick Up 1.10 Distinctive Alert 1.10 Hunting Last Call Return 3.25 Priority Call 3.85 Remote Access Forwarding 5.50 Restrict Toll Call Forwarding – Busy Line Expanded 1.40 Call Forwarding – Busy Line External N/A Call Forwarding – Busy Line Overflow 0.35 Call Forwarding - Busy Line Programmable 2.05 Scheduled Forwarding N/A Selective Call Forwarding 3.85 Three Way Calling 3/85 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 6 Original Page 4 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 6 – SUPPLEMENTAL SERVICES (CONT’D.) 6.1 Custom Calling Features (Cont’d.) 6.1.3 Rates and Charges (Cont’d.) B. Features Offered on a Usage Sensitive Basis The following features are available to all local exchange Customers where facilities and services permit. Customers may utilize each feature by dialing the appropriate access code. The Customer will be billed a per use charge each time the feature is used by the Customer. Customers may choose to subscribe to these features on a monthly basis to obtain unlimited use of these features for a fixed monthly charge. Custom Calling Feature Per Use Call Trace $1.00 Usage Basis Continuous Redial $0.75 Last Call Return $0.75 Three Way Calling $0.75 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 6 Original Page 5 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 6 – SUPPLEMENTAL SERVICES (CONT’D.) 6.2 Directory Assistance Services 6.2.1 Directory Assistance A. General A Customer may obtain assistance, for a charge, in determining a telephone number by dialing Directory Assistance Service. A Customer can also receive assistance by writing the Company with a list of names and addresses for which telephone numbers are desired. B. Regulations There are no call allowances for Directory Assistance Services. A Directory Assistance Charge applies for each call to Directory Assistance for telephone number(s), area code(s), and/or general information requested from the Directory Assistance operator except as follows: a) Calls from coin telephones, including COCOTS (Customer Owned Coin Operated Telephone Sets). b) Requests in which the Directory Assistance operator provides an incorrect number. The Customer must inform the Company of the error in order to receive credit. c) Customer experiences poor transmission or is cut off during the call. d) Customers will be provided with a maximum of two (2) telephone numbers for each call to Directory Assistance. C. Rates Per Call to Directory Assistance: $3.99 Directory Assistance Call Completion $3.99 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 6 Original Page 6 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 6 – SUPPLEMENTAL SERVICES (CONT’D.) 6.3 Local Operator Service Local calls may be completed or billed with the live or mechanical assistance by the Company's operator center. Calls may be billed collect to the called party, to an authorized 3rd party number, to the originating line, or to a valid authorized calling card. Local calls may be placed on a station to station basis or to a specified party (see Person to Person), or designated alternate. Usage charges for local operator assisted calls are those usage charges that would normally apply to the calling party's service. In addition to usage charges, an operator assistance charge applies to each call: 6.3.1 Rates Usage Rates Usage charges will be billed at the rate in effect for the presubscribed service plan purchased by the Customer. See Section 5 of this tariff. Per Call Service Charges Busy Line Verification $1.25 Busy Line Interrupt $2.00 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 6 Original Page 7 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 6 – SUPPLEMENTAL SERVICES (CONT’D.) 6.4 Busy Line Verification and Emergency Interrupt Service Upon request of a calling party the Company will verify a busy condition on a designated local service line. The operator will determine if the line is clear or in use and report to the calling party. At the request of the Customer, the operator will interrupt the call on the busy line. Emergency Interruption is only permitted in cases where the calling party indicates an emergency exists and requests interruption. If the Customer has the operator interrupt a call, both the Busy Line Verification and the Emergency Interrupt charge will apply. No charge will apply when the calling party advises that the call is to or from an official public emergency agency. Busy Verification and Emergency Interrupt Service is furnished where and to the extent that facilities permit. The Customer shall identify and save the Company harmless against all claims that may arise from either party to the interrupted call or any person. Busy Line Verification: $1.25 Busy Line Interrupt $2.00 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 6 Original Page 8 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 6 – SUPPLEMENTAL SERVICES (CONT’D.) 6.5 Directory Listing Service 6.5.1 Directory Listing Definitions Primary Listing - One listing, termed the primary listing, is included with each Customer's service with the primary line of a line hunting group and with each Joint User service. Non-Listed Number (Private Directory Service) - A Non-Listed Number will be furnished at the Customer's request, providing for the omission or deletion of the Customer's listing from the telephone directory. Such listings will be carried in the Company's directory assistance and other records and will be given to any calling party. Non-Published Number (Semi-Private Directory Service) - A Non-Published Number will be furnished at the Customer's request. A Non-Published Number is not listed in the telephone Company's directories, or on directory assistance records. Listing information (name, address and number) on a Non-Published Number is not available to the general public. Additional Listings - At a charge, additional listings may be included in the alphabetical directory and on directory assistance records, or appear on directory assistance records only. The monthly rate for additional listings apply when the listings appear in Directory Assistance records in accordance with the date requested by the Customer. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 6 Original Page 9 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 6 – SUPPLEMENTAL SERVICES (CONT’D.) 6.5 Directory Listing Service (Cont’d.) 6.5.2 Rates Monthly Recurring Charge Primary Listing $1.65 Additional Listings $0.95 Non-Listed Number, per account $2.00 Non-Published Number, per account $2.20 Foreign Listing $6.50 Cross Reference Listing --- ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 7 Original Page 1 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 7 – LONG DISTANCE SERVICES AND RATES 7.1 General Long Distance service is only available in conjunction with local service. 7.2 Default Rate Default (also known as Casual) Rate: A per-minute rate, with a three-minute minimum, is applicable to interLATA or intraLATA intrastate calls placed by callers who access Lingo Telecom service by dialing Lingo’s 1010XXXX numbers or are no longer a Lingo Telecom local customers but did not change their long distance carrier. Per Minute Default Usage Rate All Times of Day $.099 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 7 Original Page 2 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 7 – LONG DISTANCE SERVICES AND RATES (CONT’D.) 7.3 Additional Services and Charges Long Distance Only Monthly Recurring Charge $4.95 Payphone Origination Charge $2.55 Monthly Minimum Charge – Long Distance Only $4.95 Toll Free per Line $5.00 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 8 Original Page 1 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES 8.1 Primus Telecommunication, Inc. Services and Rates 8.1.1 Primus Description of Service All Services listed in this section are grandfathered to existing Customers at their existing locations. If the Customer of record changes, or if the Service is moved or disconnected the Service will no longer be available and Customer must subscribe to an alternate service. Calls are billed in increments with a minimum increment of six (6) seconds. The minimum call duration for billing purposes is thirty (30) seconds. No minimum commitment is required. Calls originate from Customer-provided standard residential switched access lines. Presubscribed service is available from equal access originating end offices only. Travel service calls may be made from any area in the state. A. Spectra Toll-Free Service Spectra Toll-Free Service is a switched inbound calling plan targeted to Customers with an estimated minimum monthly usage of at least $50.00. Calls are billed in six (6) second increments following a minimum billing period of six (6) seconds. There are no minimum monthly usage requirements. Intrastate service is offered in conjunction with Interstate service B. SME 2000 Service SME 2000 Service is a switched service designed for residential Subscribers only, with active international calling.. Calls are billed in six (6) second increments No monthly minimum required. C. DVD 2000 Service DVD 2000 Service is a switched service designed for both business and residential subscribers with limited international calling. Calls are billed in six (6) second increments. No monthly minimum required ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 8 Original Page 2 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.1 Primus Services and Rates (Cont’d.) 8.1.1 Primus Description of Service (Cont'd.) D. SME Casual Caller Service SME Casual Caller Service is a switched service designed for both business and r esidential users who make a small amount of long distance calls each month. Specifically, Customers who are not PICed to Primus using dial around services or have not established an account directly with Primus receive the rates associated with this Service. Calls are billed in sixty (60) second increments. E. Business VoiceLink Service* Business VoiceLink Service is a switched service designed for both business and residential Subscribers in which intrastate calls comprise the minority of all calls. Calls are billed in six (6) second increments. No monthly minimum required. F. Voice Solutions 1 Service** Voice Solutions 1 Service is a switched service designed for both business and Residential Subscribers. On average, the majority of these Subscribers' calls are intrastate toll calls. Calls are billed in six (6) second increments. No monthly minimum required * Business VoiceLink Service has been grandfathered and is no longer available to new Subscribers. ** Voice Solutions 1 Service has been grandfathered and is no longer available to new Subscribers. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 8 Original Page 3 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.1 Primus Services and Rates (Cont’d.) 8.1.1 Primus Description of Service (Cont'd.) G. Hello Greece Service Hello Greece Service is a switched service designed for customers who make a large volume of calls to Greece. International and interstate services are offered in conjunction with intrastate service. Calls are billed in sixty (60) second increments. No monthly minimum is required. H. Primus ICM Residential Switched Service Primus Residential Switch Service is a dial 1voice offering for Residential customers and is offered in conjunction with interstate calling plans. Minimum long distance usage requirements are set forth in the applicable interstate calling plan. The billing increments for this product are sixty (60) seconds initial/minimum and sixty (60) second each additional increment I. Primus ICM Passport Card Service Primus ICM Passport Card Service is offered in conjunction with the Primus Residential Switch Service and accompanying interstate/international calling plans. Customers will reach Carriers network who elects to use this service will pay the tariffed rates for calls charged to the card. Charges for such calls appear on the Customer’s regular monthly bill. J. Directory Assistance Long Distance Directory Assistance charges apply on either a per call or per minute basis for each call to the Directory Assistance Bureau. Up to two requests may be made on each call to Director Assistance. The Directory Assistance charge applies regardless of whether the Directory Assistance Bureau is able to furnish the requested telephone number. *Hello Greece Services have been grandfathered and is no longer available to new Subscribers ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 8 Original Page 4 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.1 Primus Services and Rates (Cont’d.) 8.1.2 Primus Rate Schedules This section sets forth the rates and charges applicable to Carrier's service offerings. Calling card calls from payphones may be subject to additional surcharges. A. Spectra Toll-Free Service Rate Per Minute: $0.2600 B. SME 2000 Services Outbound Inbound Rate Per Minute: $0.066 $0.066 C. DVD 2000 Services Outbound Inbound Rate Per Minute: $0.066 $0.066 D. SME Casual Caller Service Outbound Inbound Rate Per Minute: $0.4500 $0.4500 E. Business VoiceLink Service* Outbound Inbound Rate Per Minute $0.2200 $0.2200 F. Voice Solutions Outbound Inbound Rate Per Minute $0.1200 $0.1200 G. Hello Greece Service Outbound Inbound Rate Per Minute $0.3200 $0.3200 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 5 Section 8 Original Page 5 LOCAL AND INTEREXCHANGE RESIDENTIAL SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.1 Primus Services and Rates (Cont’d.) 8.1.2 Primus Rate Schedules (Cont’d.) H. Primus ICM Residential Switched Service Rate Per Minute: Peak $0.15 Off Peak $0.10 I. Primus ICM Passport Card Service Peak Off Peak Rate Per Minute: $0.25 $0.25 Surcharge Per Call: $0.50 J. Long Distance Directory Assistance Per Call Spectra Basic Spectra Dedicated SME Casual Caller All other services $0.70 per minute $0.70 per minute $0.95 per inquiry $0.68 per inquiry EXHIBIT C-2 Replacement Business Local and Interexchange Tariff No. 6 Cancels and Replaces Tariff No. 3 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Original Title Page LOCAL AND INTEREXCHANGE BUSINESS TELECOMMUNICATIONS SERVICES TARIFF This tariff, Idaho Tariff No. 6, issued by Lingo Communications North, LLC replaces in its entirety Idaho Tariff No. 3 issued by Ionex Communications North, Inc. d/b/a Birch Communications IDAHO LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF OF LINGO COMMUNICATIONS NORTH, LLC This tariff contains the descriptions, regulations, and rates applicable to the provision of local exchange telecommunications services provided by Lingo Communications North, LLC with principal offices at 115 Gateway Drive, Macon, GA 31210 for services furnished within the State of Idaho. This tariff is on file with the Idaho Public Utilities Commission, and copies may be inspected, during normal business hours at the Company's principal place of business. Toll-Free Number: 888-275-0777 Regulatory Contact Sharyl Fowler, Manager Regulatory Administration 478-475-9800 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Preface Original Page 1 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF TABLE OF CONTENTS Page PREFACE Table of Contents .................................................................................... 1 Check Sheet ............................................................................................ 2 Explanation of Symbols ......................................................................... 5 Application of Tariff .............................................................................. 6 SECTION 1 - DEFINITIONS SECTION 2 - RULES AND REGULATIONS SECTION 3 - SERVICE AREAS SECTION 4 - SERVICE CHARGES AND SURCHARGES SECTION 5 - LOCAL EXCHANGE SERVICE SECTION 6 - SUPPLEMENTAL SERVICES SECTION 7 – LONG DISTANCE SERVICES AND RATES SECTION 8 – PRIMUS TELECOMMUNATIONS SERVICES AND RATES ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Preface Original Page 2 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF CHECK SHEET The Title Page and pages listed below are inclusive and effective as of the date shown. Original and revised pages as named below contain all changes from the original rate sheet that are in effect on the date shown on each page. SECTION PAGE REVISION SECTION PAGE REVISION Title Original * 2 19 Original * Preface 1 Original * 2 20 Original * Preface 2 Original * 2 21 Original * Preface 3 Original * 2 22 Original * Preface 4 Original * 2 23 Original * Preface 5 Original * 2 24 Original * Preface 6 Original * 2 25 Original * 1 1 Original * 2 26 Original * 1 2 Original * 2 27 Original * 1 3 Original * 2 28 Original * 1 4 Original * 2 29 Original * 1 5 Original * 2 30 Original * 2 1 Original * 2 31 Original * 2 2 Original * 2 32 Original * 2 3 Original * 2 33 Original * 2 4 Original * 2 34 Original * 2 5 Original * 2 35 Original * 2 6 Original * 3 1 Original * 2 7 Original * 4 1 Original * 2 8 Original * 4 2 Original * 2 9 Original * 4 3 Original * 2 10 Original * 4 4 Original * 2 11 Original * 4 5 Original * 2 12 Original * 4 6 Original * 2 13 Original * 2 14 Original * 2 15 Original * 2 16 Original * 2 17 Original * 2 18 Original * * - indicates those pages included with this filing ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Preface Original Page 3 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF CHECK SHEET (CONT’D.) SECTION PAGE REVISION SECTION PAGE REVISION 5 1 Original * 6 1 Original * 5 2 Original * 6 2 Original * 5 3 Original * 6 3 Original * 5 4 Original * 6 4 Original * 5 5 Original * 6 5 Original * 5 6 Original * 6 6 Original * 5 7 Original * 6 7 Original * 5 8 Original * 6 8 Original * 5 9 Original * 6 9 Original * 5 10 Original * 6 10 Original * 5 11 Original * 7 1 Original * 5 12 Original * 7 2 Original * 5 13 Original * 8 1 Original * 5 14 Original * 8 2 Original * 5 15 Original * 8 3 Original * 5 16 Original * 8 4 Original * 5 17 Original * 8 5 Original * 5 18 Original * 8 6 Original * 5 19 Original * 8 7 Original * 5 20 Original * 8 8 Original * 5 21 Original * 8 9 Original * 5 22 Original * 8 10 Original * 5 23 Original * 8 11 Original * 5 24 Original * 8 12 Original * 5 25 Original * 8 13 Original * 5 26 Original * 8 14 Original * 5 27 Original * 8 15 Original * 8 16 Original * 8 17 Original * 8 18 Original * 8 19 Original * 8 20 Original * 8 21 Original * * - indicates those pages included with this filing. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Preface Original Page 4 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF CHECK SHEET (CONT’D.) SECTION PAGE REVISION SECTION PAGE REVISION 8 22 Original * 8 50 Original * 8 23 Original * 8 51 Original * 8 24 Original * 8 52 Original * 8 25 Original * 8 53 Original * 8 26 Original * 8 54 Original * 8 27 Original * 8 55 Original * 8 28 Original * 8 56 Original * 8 29 Original * 8 57 Original * 8 30 Original * 8 58 Original * 8 31 Original * 8 59 Original * 8 32 Original * 8 60 Original * 8 33 Original * 8 61 Original * 8 34 Original * 8 62 Original * 8 35 Original * 8 63 Original * 8 36 Original * 8 64 Original * 8 37 Original * 8 65 Original * 8 38 Original * 8 66 Original * 8 39 Original * 8 67 Original * 8 40 Original * 8 68 Original * 8 41 Original * 8 69 Original * 8 42 Original * 8 70 Original * 8 43 Original * 8 71 Original * 8 44 Original * 8 72 Original * 8 45 Original * 8 73 Original * 8 46 Original * 8 47 Original * 8 48 Original * 8 49 Original * ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Preface Original Page 5 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF EXPLANATION OF SYMBOLS When changes are made in any tariff sheet, a revised sheet will be issued canceling the tariff sheet affected. Changes will be identified on the revised sheet(s) through the use of the following symbols: (C) To signify changed rate, regulation or condition. (D) To signify discontinued rate, regulation or condition. (I) To signify increase. (N) To signify new material, including a listing, rate, regulation, rule or condition. (R) To signify reduction. (T) To signify a change in the word of text, but no change in the rate, rule or condition. (M) Moved from another tariff location. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Preface Original Page 6 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF APPLICATION OF TARIFF This tariff sets forth the service offerings, rates, terms and conditions applicable to the furnishing of intrastate end-user local exchange communications services by Lingo Communications, LLC , hereinafter referred to as the Company, to business Customers within the state of Idaho. The Company’s services are furnished subject to the availability of facilities and subject to the terms and conditions set forth herein. This tariff is on file with the Idaho Public Utilities Commission. In addition, this tariff is available for review at the main office of Lingo Communications at 115 Gateway Drive, Macon, GA 31210. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 1 Original Page 1 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 1 - DEFINITIONS For the purpose of this tariff, the following definitions will apply: Access Line - An arrangement from a local exchange telephone company or other common carrier, using either dedicated or switched access, which connects a Customer's location to Carrier's location or switching center. Authorization (Access) Code - A numerical code, one or more of which may be assigned to a Customer, to enable Carrier to identify the origin of service of the Customer so it may rate and bill the call. All authorization codes shall be the sole property of Carrier and no Customer shall have any property or other right or interest in the use of any particular authorization code. Automatic numbering identification (ANI) may be used as or in connection with the authorization code. Authorized User - A person, firm or corporation authorized by the Customer to be an end-user of the service of the Customer. Automatic Numbering Identification (ANI) - A type of signaling provided by a local exchange telephone company which automatically identifies the local exchange line from which a call originates. Commission - The Idaho Public Utilities Commission. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 1 Original Page 2 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 1 – DEFINITIONS (CONT’D.) Common Carrier - An authorized company or entity providing telecommunications services to the public Company – Lingo Communications North, LLC , the issuer of this tariff. Customer - The person, firm or corporation that orders service and is responsible for the payment of charges and compliance with the terms and conditions of this tariff. Customer Premises - A location designated by the Customer for the purposes of connecting to the Company’s services. Customer Terminal Equipment - Terminal equipment provided by the Customer. End Office - The LEC switching system office or serving wire center where Customer station loops are terminated for purposes of interconnection to each other and/or to trunks. End-User Premises - A location designated by the Customer for the purposes of connecting to the Company’s services. Equal Access - A form of dialed access provided by local exchange companies whereby interexchange calls dialed by the Customer are automatically routed to the Company's network. Presubscribed Customers may also route interexchange calls to the Company's network by dialing an access code supplied by the Company. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 1 Original Page 3 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 1 – DEFINITIONS (CONT’D.) Exchange Telephone Company or Telephone Company - Denotes any individual, partnership, association, joint-stock company, trust, or corporation authorized by the appropriate regulatory bodies to engage in providing public switched communication service throughout an exchange area, and between exchange areas within the LATA. ICB - Individual Case Basis. IXC or Interexchange Carrier - A long distance telecommunications services provider. Interruption - The inability to complete calls due to equipment malfunctions or human errors. Interruption shall not include, and no allowance shall be given for service difficulties such as slow dial tone, circuits busy or other network and/or switching capability shortages. Nor shall Interruption include the failure of any service or facilities provided by a common carrier or other entity other than the Carrier. Any Interruption allowance provided within this Tariff by Carrier shall not apply where service is interrupted by the negligence or willful act of the Customer, or where the Carrier, pursuant to the terms of this Tariff, terminates service because of non-payment of bills, unlawful or improper use of the Carrier's facilities or service, or any other reason covered by this Tariff or by applicable law. LATA - A Local Access and Transport Area established pursuant to the Modification of Final Judgment entered by the United States District Court for the District of Columbia in Civil Action No. 82-092 or any other geographic area designated as a LATA in the National Exchange Carrier Association, Inc. Tariff F.C.C. No. 4, or its successor tariff(s). LEC - Local Exchange Company refers to the dominant, monopoly local telephone company in the area also served by the Company. Lingo – Lingo Communications North, LLC, issuer of this tariff. Monthly Recurring Charges - The monthly charges to the Customer for services, facilities and equipment, which continue for the agreed upon duration of the service. MOU - Minutes of Use. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 1 Original Page 4 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 1 – DEFINITIONS (CONT’D.) Serving Wire Center - A specified geographic point from which the vertical and horizontal coordinate is used in calculation of airline mileage. Shared Inbound Calls - Refers to calls that are terminated via the Customer's Company-provided local exchange line. Shared Outbound Calls - Refers to calls in Feature Group (FGD) exchanges whereby the Customer's local telephone lines are presubscribed by the Company to the Company's outbound service such that "1 + 10- digit number" calls are automatically routed to the Company's or an IXC’s network. Calls to stations within the Customer’s LATA may be placed by dialing "10XXX" or "101XXXX" with 1 + 10-digit number." Station - The network control signaling unit and any other equipment provided at the Customer’s premises which enables the Customer to establish communications connections and to effect communications through such connections. Subscriber - The person, firm, partnership, corporation, or other entity who orders telecommunications service from Lingo. Service may be ordered by, or on behalf of, those who own, lease or otherwise manage the pay telephone, PBX, or other switch vehicle from which an End User places a call utilizing the services of the Company. NECA - National Exchange Carriers Association. Non-Recurring Charge (“NRC”) - The initial charge, usually assessed on a one-time basis, to initiate and establish service. PIN - Personal Identification Number. See Authorization Code. Point of Presence ("POP”) - Point of Presence Preferred Customer Discount (“PCD”) - A discount added to the monthly invoice and deducted from the rack rate for grandfathered products and term contract discount. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 1 Original Page 5 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 1 – DEFINITIONS (CONT’D.) Recurring Charges - Monthly charges to the Customer for services, and equipment, which continues for the agreed upon duration of the service. Remote Call Forward (“RCF”) - A service whereby calls placed to a telephone number are automatically forwarded by central office equipment to another number designated by the end user. The Remote Call Forwarding number may be either a different exchange (remote) or another central office area within the same exchange (local). Additional paths may be provided to handle multiple calls to the Remote Call Forwarding number as long as there are at least an equal number of lines at the terminating end. Any toll portions of calls are billed to the Customer. Service - Any means of service offered herein or any combination thereof. Service Order - The written or verbal request for Company services by the Customer and the Company in the format devised by the Company. A Service Order initiates the respective obligations of the parties as set forth therein and pursuant to this tariff. Switched Access Origination/Termination - Where access between the Customer and the interexchange carrier is provided on local exchange company Feature Group circuits and the connection to the Customer is a LED-provided access line. The cost of switched Feature Group access is billed to the interexchange carrier. Terminal Equipment - Any telecommunications equipment other than the transmission or receiving equipment installed at a Company location. Usage Charges - Charges for minutes or messages traversing over local exchange facilities. User or End User - A Customer, Joint User, or any other person authorized by a Customer to use service provided under this tariff. Lingo - Lingo Communications, issuer of this tariff. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 1 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS 2.1 Undertaking of the Company 2.1.1 Scope The Company undertakes to furnish communications service pursuant to the terms of this tariff in connection with one-way and/or two-way information transmission originating from points within the State of Idaho, and terminating within a local calling area as defined herein. The Company is responsible under this tariff only for the services and facilities provided hereunder, and it assumes no responsibility for any service provided by any other entity that purchases access to the Company network in order to originate or terminate its own services, or to communicate with its own Customers. 2.1.2 Shortage of Equipment or Facilities A. The Company reserves the right to limit or to allocate the use of existing facilities, or of additional facilities offered by the Company, when necessary because of lack of facilities, or due to some other cause beyond the Company's control. B. The furnishing of service under this tariff is subject to the availability on a continuing basis of all the necessary facilities and is limited to the capacity of the Company's facilities as well as facilities the Company may obtain from other carriers to furnish service from time to time as required at the sole discretion of the Company. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 2 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.3 Terms and Conditions A. Service is provided on the basis of a minimum period of at least thirty (30) days, 24-hours per day. For the purpose of computing charges in this tariff, a month is considered to have thirty (30) days. B. Customers may be required to enter into written service orders which shall contain or reference a specific description of the service ordered, the rates to be charged, the duration of the services, and the terms and conditions in this tariff. Customers will also be required to execute any other documents as may be reasonably requested by the Company. C. Except as otherwise stated in the tariff, at the expiration of the initial term specified in each Service Order, or in any extension thereof, service shall continue on a month to month basis at the then current rates unless terminated by either party upon notice. Any termination shall not relieve the Customer of its obligation to pay any charges incurred under the service order and this tariff prior to termination. The rights and obligations which by their nature extend beyond the termination of the term of the service order shall survive such termination. D. Service may be terminated upon written notice to the Customer if: .1 the Customer is using the service in violation of this tariff; or .2 the Customer is using the service in violation of the law. E. This tariff shall be interpreted and governed by the laws of the State of Idaho without regard for its choice of laws provision. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 3 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.3 Terms and Conditions (Cont’d.) F. Any other Telephone Company may not interfere with the right of any person or entity to obtain service directly from the Company. No person or entity shall be required to make any payment, incur any penalty, monetary or otherwise, or purchase any services in order to have the right to obtain service directly from the Company. G. To the extent that either the Company or any other Telephone Company exercises control over available cable pairs, conduit, duct space, raceways, or other facilities needed by the other to reach a person or entity, the party exercising such control shall make them available to the other on terms equivalent to those under which the Company makes similar facilities under its control available to its Customers. At the reasonable request of either party, the Company and the Other Telephone Company shall jointly attempt to obtain from the owner of the property access for the other party to serve a person or entity. H. The Company hereby reserves its rights to establish service packages specific to a particular Customer. These contracts may or may not be associated with volume and/or term discounts. All service packages established by the Company will be filed with the Commission prior to the furnishing of service. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 4 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.4 Limitations on Liability A. Except as otherwise stated in this section, the liability of the Company for damages arising out of either: (1) the furnishing of its services, including but not limited to mistakes, omissions, interruptions, delays, or errors, or other defects, representations, or use of these services or (2) the failure to furnish its service, whether caused by acts or omission, shall be limited to the extension of allowances to the Customer for interruptions in service as set forth in Section 2.7. B. Except for the extension of allowances to the Customer for interruptions in service as set forth in Section 2.7, the Company shall not be liable to a Customer or third party for any direct, indirect, special, incidental, reliance, consequential, exemplary or punitive damages, including, but not limited to, loss of revenue or profits, for any reason whatsoever, including, but not limited to, any act or omission, failure to perform, delay, interruption, failure to provide any service or any failure in or breakdown of facilities associated with the service. C. The liability of the Company for errors in billing that result in overpayment by the Customer shall be limited to a credit equal to the dollar amount erroneously billed or, in the event that payment has been made and service has been discontinued, to a refund of the amount erroneously billed. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 5 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.4 Limitations on Liability (Cont’d.) D. The Company shall be indemnified and saved harmless by the Customer from and against all loss, liability, damage and expense, including reasonable counsel fees, due to: 1. Any act or omission of: (a) the Customer, (b) any other entity furnishing service, equipment or facilities for use in conjunction with services or facilities provided by the Company; or (c) common carriers or warehousemen, except as contracted by the Company; 2. Any delay or failure of performance or equipment due to causes beyond the Company's control, including but not limited to, acts of God, fires, floods, earthquakes, hurricanes, or other catastrophes; national emergencies, insurrections, riots, wars or other civil commotions; strikes, lockouts, work stoppages or other labor difficulties; criminal actions taken against the Company; unavailability, failure or malfunction of equipment or facilities provided by the Customer or third parties; and any law, order, regulation or other action of any governing authority or agency thereof; 3. Any unlawful or unauthorized use of the Company's facilities and services; 4. Libel, slander, invasion of privacy or infringement of patents, trade secrets, or copyrights arising from or in connection with the material transmitted by means of Company-provided facilities or services; or by means of the combination of Company-provided facilities or services; 5. Breach in the privacy or security of communications transmitted over the Company's facilities; ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 6 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.4 Limitations on Liability (Cont’d.) D. Cont’d. 6. Changes in any of the facilities, operations or procedures of the Company that render any equipment, facilities or services provided by the Customer obsolete, or require modification or alteration of such equipment, facilities or services, or otherwise affect their use or performance, except where reasonable notice is required by the Company and is not provided to the Customer, in which event the Company's liability is limited as set forth above in Section 2.1.1.A. 7. Defacement of or damage to Customer premises resulting from the furnishing of services or equipment on such premises or the installation or removal thereof; 8. Injury to property or injury or death to persons, including claims for payments made under Workers' Compensation law or under any plan for employee disability or death benefits, arising out of, or caused by, any act or omission of the Customer, or the construction, installation, maintenance, presence, use or removal of the Customer's facilities or equipment connected, or to be connected to the Company's facilities; 9. Any noncompletion of calls due to network busy conditions; 10. Any calls not actually attempted to be completed during any period that service is unavailable; 11. And any other claim resulting from any act or omission of the Customer or patron(s) of the Customer relating to the use of the Company’s services or facilities. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 7 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.4 Limitations on Liability (Cont’d.) E. The Company does not guarantee nor make any warranty with respect to installations provided by it for use in an explosive atmosphere. F. The Company makes no warranties or representations, EXPRESS OR IMPLIED, either in fact or by operation of law, statutory or otherwise, including warranties of merchantability or fitness for a particular use, except those expressly set forth herein. G. Failure by the Company to assert its rights pursuant to one provision of this tariff does not preclude the Company from asserting its rights under other provisions. H. Directory Errors - In the absence of gross negligence or willful misconduct, no liability for damages arising from errors or mistakes in or omissions of directory listings, or errors or mistakes in or omissions of listing obtainable from the directory assistance operator, including errors in the reporting thereof, shall attach to the Company. An allowance for errors or mistakes in or omissions of published directory listings or for errors or mistakes in or omissions of listing obtainable from the directory assistance operator shall be at the monthly tariff rate for each listing, or in the case of a free or no-charge directory listing, credit shall equal two times the monthly tariff rate for an additional listing, for the life of the directory or the charge period during which the error, mistake or omission occur. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 8 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.4 Limitations on Liability (Cont’d.) I. With respect to Emergency Number 911 Service: 1. This service is offered solely as an aid in handling assistance calls in connection with fire, police and other emergencies. The company is not responsible for any losses, claims, demands, suits or any liability whatsoever, whether suffered, made instituted or asserted by the Customer or by any other party or person for any personal injury or death of any person or persons, and for any loss, damage or destruction of any property, whether owned by the Customer or others, caused or claimed to have been caused by: (1) mistakes, omissions, interruptions, delays, errors or other defects in the provision of service, or (2) installation, operation, failure to operate, maintenance, removal, presence, condition, local or use of any equipment and facilities furnishing this service. 2. Neither is the Company responsible for any infringement, nor invasion of the right of privacy of any person or persons, caused or claimed to have been caused directly or indirectly, by the installation, operation, failure to operate, maintenance, removal, presence, condition, occasion or use of emergency 911 service features and the equipment associated therewith, or by any services furnished by the Company, including, but not limited to the identification of the telephone number, address or name associated with the telephone used by the party or parties accessing emergency 911 service, and which arise out of the negligence or other wrongful act of the Company, the Customer, its users, agencies or municipalities, or the employees or agents of any one of them. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 9 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.4 Limitations on Liability (Cont’d.) I. With respect to Emergency Number 911 Service (Cont’d.) 3. When a Customer with a nonpublished telephone number, as defined herein, places a call to the emergency 911 service, the Company will release the name and address of the calling party, where such information can be determined, to the appropriate local governmental authority responsible for emergency 911 service upon request of such governmental authority. By subscribing to service under this tariff, the Customer acknowledges and agrees with the release of information as described above. J. The included tariff language does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court's responsibility to adjudicate negligence and consequential damage claims. It is also the court's responsibility to determine the validity of the exculpatory clause. 2.1.5 Notification of Service-Affecting Activities The Company will provide the Customer reasonable notification of service-affecting activities that may occur in normal operation of its business. Such activities may include, but are not limited to, equipment or facilities additions, removals or rearrangements and routine preventative maintenance. Generally, such activities are not specific to an individual Customer but affect many Customers' services. No specific advance notification period is applicable to all service activities. The Company will work cooperatively with the Customer to determine the reasonable notification requirements. With some emergency or unplanned service-affecting conditions, such as an outage resulting from cable damage, notification to the Customer may not be possible. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 10 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.6 Provision of Equipment and Facilities A. The Company shall use reasonable efforts to maintain only the facilities and equipment that it furnishes to the Customer. The Customer may not nor may the Customer permit others to rearrange, disconnect, remove, attempt to repair, or otherwise interfere with any of the facilities or equipment installed by the Company, except upon the written consent of the Company. B. The Company may substitute, change or rearrange any equipment or facility at any time and from time to time, but shall not thereby alter the technical parameters of the service provided the Customer. C. Equipment the Company provides or installs at the Customer Premises for use in connection with the services the Company offers shall not be used for any purpose other than that for which the equipment is provided. D. Except as otherwise indicated, Customer provided station equipment at the Customer's premises for use in connection with this service shall be so constructed, maintained and operated as to work satisfactorily with the facilities of the Company. E. The Company shall not be responsible for the installation, operation, or maintenance of any Customer provided communications equipment. Where such equipment is connected to the facilities furnished pursuant to this tariff, the responsibility of the Company shall be limited to the furnishing of facilities offered under this tariff and to the maintenance and operation of such facilities. Subject to this responsibility, the Company shall not be responsible for: 1. the through transmission of signals by Customer provided equipment or for the quality of, or defects in, such transmission; or 2. the reception of signals by Customer-provided equipment; or 3. network control signaling where such signaling is performed by Customer-provided network control signaling equipment. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 11 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.7 Non-Routine Installation At the Customer's request, installation and/or maintenance may be performed outside the Company's regular business hours or in hazardous locations. In such cases, charges based on cost of the actual labor, material, or other costs incurred by or charged to the Company will apply. If installation is started during regular business hours, but, at the Customer's request, extends beyond regular business hours into time periods including, but not limited to, weekends, holidays, and/or night hours, additional charges may apply. 2.1.8 Special Construction Subject to the agreement of the Company and to all of the regulations contained in this tariff, special construction of facilities may be undertaken on a reasonable efforts basis at the request of the Customer. Special construction is construction undertaken: A. where facilities are not presently available, and there is no other requirement for the facilities so constructed; B. of a type other than that which the Company would normally utilize in the furnishing of its services; C. over a route other than that which the Company would normally utilize in the furnishing of its services; D. in a quantity greater than that which the Company would normally construct; E. on an expedited basis; F. on a temporary basis until permanent facilities are available; G. involving abnormal costs; or H. in advance of its normal construction. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 12 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.9 Ownership of Facilities Title to all facilities provided in accordance with this tariff remains in the Company, its partners, agents, contractors or suppliers. 2.2 Prohibited Uses 2.2.1 The services the Company offers shall not be used for any unlawful purpose or for any use as to which the Customer has not obtained all required governmental approvals, authorizations, licenses, consents and permits. 2.2.2 The Company may require applicants for service who intend to use the Company's offerings for resale and/or for shared use to file a letter with the Company confirming that their use of the Company's offerings complies with relevant laws and the Public Utilities Commission of Idaho’s regulations, policies, orders, and decisions. 2.2.3 The Company may block any signals being transmitted over its Network by Customers which cause interference to the Company or other users. Customer shall be relieved of all obligations to make payments for charges relating to any blocked Service and shall indemnify the Company for any claim, judgment or liability resulting from such blockage. 2.2.4 A Customer, joint user, or authorized user may not assign, or transfer in any manner, the service or any rights associated with the service without the written consent of the Company. The Company will permit a Customer to transfer its existing service to another entity if the existing Customer has paid all charges owed to the Company for regulated communications services. Such a transfer will be treated as a disconnection of existing service and installation of new service, and non-recurring installation charges as stated in this tariff will apply. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 13 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.3 Obligations of the Customer 2.3.1 General The Customer shall be responsible for: A. the payment of all applicable charges pursuant to this tariff; B. damage to or loss of the Company's facilities or equipment caused by the acts or omissions of the Customer; or the noncompliance by the Customer, with these regulations; or by fire or theft or other casualty on the Customer Premises, unless caused by the negligence or willful misconduct of the employees or agents of the Company; C. providing at no charge, as specified from time to time by the Company, any needed equipment, space and power to operate Company facilities and equipment installed on the premises of the Customer, and the level of heating and air conditioning necessary to maintain the proper operating environment on such premises; D. obtaining, maintaining, and otherwise having full responsibility for all rights-of- way and conduit necessary for installation of fiber optic cable and associated equipment used to provide Communications Services to the Customer from the cable building entrance or property line to the location of the equipment space described above in Section 2.3.1.C. Any and all costs associated with the obtaining and maintaining the rights-of-way described herein, including the costs of altering the structure to permit installation of the Company provided facilities, shall be borne entirely by, or may be charged by the Company, to the Customer. The Company may require the Customer to demonstrate its compliance with this section prior to accepting an order for service. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 14 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.3 Obligations of the Customer (Cont’d.) 2.3.1 General (Cont’d.) E. providing a safe place to work and complying with all laws and regulations regarding the working conditions on the premises at which Company employees and agents shall be installing or maintaining the Company's facilities and equipment. The Customer may be required to install and maintain Company facilities and equipment within a hazardous area if, in the Company's opinion, injury or damage to the Company employees or property might result from installation or maintenance by the Company. The Customer shall be responsible for identifying, monitoring, removing and disposing of any hazardous material (e.g., friable asbestos) prior to any construction or installation work; F. complying with all laws and regulations applicable to, and obtaining all consents, approvals, licenses and permits as may be required with respect to, the location of Company facilities and equipment in any Customer premises or the rights-of-way for which Customer is responsible under Section 2.3.1.D; and granting or obtaining permission for Company agents or employees to enter the premises of the Customer at any time for the purpose of installing, inspecting, maintaining, repairing, or upon termination of service as stated herein, removing the facilities or equipment of the Company; G. not creating or allowing to be placed any liens or other encumbrances on the Company's equipment or facilities; and H. making Company facilities and equipment available periodically for maintenance purposes at a time agreeable to both the Company and the Customer. No allowance will be made for the period during which service is interrupted for such purposes. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 15 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.3 Obligations of the Customer (Cont’d.) 2.3.2 Liability of the Customer A. The Customer will be liable for damages to the facilities of the Company and for all incidental and consequential damages caused by the negligent or intentional acts or omissions of the Customer, its officers, employees, agents, invites, or contractors where such acts or omissions are not the direct result of the Company's negligence or intentional misconduct. The included tariff language does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court’s responsibility to adjudicate negligence and consequential damage claims. It is also the court’s responsibility to determine the validity of the exculpatory clause. B. To the extent caused by any negligent or intentional act of the Customer as described in (A), preceding, the Customer shall indemnify, defend and hold harmless the Company from and against all claims, actions, damages, liabilities, costs and expenses, including reasonable attorneys' fees, for (1) any loss, destruction or damage to property of any third party, and (2) any liability incurred by the Company to any third party pursuant to this or any other tariff of the Company, or otherwise, for any interruption of, interference to, or other defect in any service provided by the Company to such third party. C. The Customer shall not assert any claim against any other Customer or user of the Company's services for damages resulting in whole or in part from or arising in connection with the furnishing of service under this tariff including but not limited to mistakes, omissions, interruptions, delays, errors or other defects or misrepresentations, whether or not such other Customer or user contributed in any way to the occurrence of the damages, unless such damages were caused solely by the negligent or intentional act or omission of the other Customer or user and not by any act or omission of the Company. Nothing in this tariff is intended either to limit or to expand Customer's right to assert any claims against third parties for damages of any nature other than those described in the preceding sentence. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 16 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.4 Customer Equipment and Channels 2.4.1 General A user may transmit or receive information or signals via the facilities of the Company. The Company's services are designed primarily for the transmission of voice-grade telephonic signals, except as otherwise stated in this tariff. A user may transmit any form of signal that is compatible with the Company's equipment, but the Company does not guarantee that its services will be suitable for purposes other than voice-grade telephonic communication except as specifically stated in this tariff. 2.4.2 Station Equipment A. Terminal equipment on the user's premises and the electric power consumed by such equipment shall be provided by and maintained at the expense of the user. The user is responsible for the provision of wiring or cable to connect its terminal equipment to the Company MPOP. B. The Customer is responsible for ensuring that Customer-provided equipment connected to Company equipment and facilities is compatible with such equipment and facilities. The magnitude and character of the voltages and currents impressed on Company-provided equipment and wiring by the connection, operation, or maintenance of such equipment and wiring shall be such as not to cause damage to the Company-provided equipment and wiring or injury to the Company's employees or to other persons. Any additional protective equipment required to prevent such damage or injury shall be provided by the Company at the Customer's expense, subject to prior Customer approval of the equipment expense ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 17 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.4 Customer Equipment and Channels (Cont’d.) 2.4.3 Interconnection of Facilities A. Any special interface equipment necessary to achieve compatibility between the facilities and equipment of the Company used for furnishing Communications Services and the channels, facilities, or equipment of others shall be provided at the Customer's expense. B. Communications Services may be connected to the services or facilities of other communications carriers only when authorized by, and in accordance with, the terms and conditions of the tariffs of the other communications carriers which are applicable to such connections. C. Facilities furnished under this tariff may be connected to Customer provided terminal equipment in accordance with the provisions of this tariff. All such terminal equipment shall be registered by the Federal Communications Commission pursuant to Part 68 of Title 47, Code of Federal Regulations; and all user-provided wiring shall be installed and maintained in compliance with those regulations. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 18 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.5 Customer Deposits and Advance Payments 2.5.1 Advance Payments Lingo does not collect advance payments or deposit. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 19 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.5 Customer Deposits and Advance Payments (Cont’d.) 2.5.2 Deposits The Company does not require deposits from Customer. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 20 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.6 Payment Arrangements (Cont’d.) 2.6.1 Payment for Service A. General The Customer is responsible for the payment of all charges for facilities and services furnished by the Company to the Customer and to all Authorized Users by the Customer, regardless of whether those services are used by the Customer itself or are resold to or shared with other persons. The Customer is responsible for payment of any use, gross receipts, excise, access or other local, state, federal and 911 taxes, charges or surcharges (however designated) (excluding taxes on Company's net income) imposed on or based upon the provision, sale or use of Network Services. The security of the Customer’s PIN is the responsibility of the Customer. All calls placed using a PIN shall be billed to and shall be the obligation of the Customer. The Customer shall not be responsible for charges in connection with the unauthorized use of PINs arising after the Customer notifies the Company of the loss, theft, or other breach of security of such PINs. Customers will only be charged once, on either an interstate or intrastate basis, for any nonrecurring or usage based charges. B. Taxes, Fees and Surcharges The Company reserves the right to bill any and all applicable taxes, fees and surcharges in addition to normal rates and charges for services provided to the Customer, where permitted by law. Taxes and fees include, but are not limited to: Federal Excise Tax, Gross Receipts Tax, Idaho Telecommunications Service Assistance Program, and Universal Service. Unless otherwise specified in this tariff, such taxes, fees and surcharges are in addition to rates as quoted in this tariff and will be itemized separately on Customer invoices. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 21 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.6 Payment Arrangements (Cont’d.) 2.6.2 Billing and Collection of Charges The Customer is responsible for payment of all charges incurred by the Customer or other Authorized Users for services and facilities furnished to the Customer by the Company. A. Nonrecurring charges are due and payable within thirty (30) days after the invoice date, unless otherwise agreed to in advance. B. The Company shall present invoices for recurring charges monthly to the Customer, in advance of the month in which service is provided, and Recurring Charges shall be due and payable within thirty (30) days after the invoice date. When billing is based on customer usage, charges will be billed monthly for the preceding billing periods. C. The Monthly Recurring Charges are billed in advance. Monthly Recurring Charges are accrued in full as of the first day of the billing cycle in which the service is furnished. Therefore, the Monthly Recurring Charges are not subject to pro-rating if service is disconnected prior to the end of a billing period. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 22 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.6 Payment Arrangements (Cont’d.) 2.6.2 Billing and Collection of Charges (Cont’d.) D. Billing of the Customer by the Company will begin on the Service Commencement Date, which is the first day following the date on which the Company notifies the Customer that the service or facility is available for use, except that the Service Commencement Date may be postponed by mutual agreement of the parties, or if the service or facility does not conform to standards set forth in this tariff or the Service Order. Billing accrues through and includes the day that the service, circuit, arrangement or component is discontinued. E. The Company may apply a late payment charge to Customers receiving basic or packaged business services if any portion of the Customer’s payment is received by the Company after the payment due date, or if any portion of the payment is received by the "Due Before Date" in funds which are not immediately available upon presentment. The late payment charge shall be applied to the portion of the payment not received by the date due, multiplied by a factor. The late factor shall be 1.5% per month. A Finance Charge of 1.5% shall apply to the outstanding balance of charges, as at the end of the "Due Before Date", with effect from the second month after the charges are first applied, and every month thereafter. Collection procedures are unaffected by the application of the late payment or finance charge. The late payment charge does not apply to final amounts. F. The Customer will be assessed a charge of twenty dollars ($25.00) for each check or other payment type submitted by the Customer to the Company that a bank or other financial institution refuses to honor. G. If service is disconnected by the Company in accordance with Section 2.7 following and later restored, restoration of service will be subject to all applicable installation charges. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 23 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.6 Payment Arrangements (Cont’d.) 2.6.3 Disputed Bills A. In the event that a billing dispute occurs concerning any charges billed to the Customer by the Company, the Company may require the Customer to pay the undisputed portion of the bill to avoid discontinuance of service for non-payment. The Customer must submit a documented claim for the disputed amount. The Customer will submit all documentation as may reasonably be required to support the claim. All claims must be submitted to the Company within a reasonable period of time after receipt of billing for those services and in accordance with Idaho law. If the Customer does not submit a claim as stated above, the Customer waives all rights to filing a claim thereafter. B. Unless disputed the invoice shall be deemed to be correct and payable in full by the Customer. If the Customer is unable to resolve any dispute with the Company, then the Customer may file a complaint with the Idaho Public Utilities Commission, 472 West Washington, P.O. Box 83720, Boise ID 83720-0074; 208- 334-0300 or 1-800-432-0369. C. If the dispute is resolved in favor of the Customer and the Customer has withheld the disputed amount, no interest, credits or penalties will apply. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 24 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.7 Discontinuance of Service 2.7.1 Service may be disconnected after seven (7) days written notice for any of the following reasons: A. The Customer did not pay undisputed delinquent bills for local exchange services or paid a delinquent bill for local exchange services with any dishonored check. B. The Customer failed to abide by the terms of a payment arrangement. C. The Customer misrepresented the Customer’s identity for the purpose of obtaining telephone service. D. The Company determines as prescribed by relevant state or other applicable standards that the Customer is willfully wasting or interfering with service through improper equipment or otherwise. E. The Customer is using service(s) for which the Customer did not apply. 2.7.2 At least 24 hours before actual termination, the Company will attempt to contact the Customer affected to apprize the Customer of the proposed termination action and steps to take to avoid or delay termination. Service will not be terminated in the event that a formal or informal complaint concerning termination is filed with the Commission. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 25 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.7 Discontinuance of Service 2.7.3 Service may be disconnected without notice for any of the following reasons: A. A condition immediately dangerous or hazardous to life, physical safety or property exists, or it is necessary to prevent a violation of federal, state or local safety or health codes. B. The company is ordered to terminate service by any court, the Commission, or any other duly authorized public authority. C. In the event of fraudulent use of the Company's network, where the service(s) was (were) obtained, diverted or used without the authorization or knowledge of the Company, the Company will discontinue service without notice and/or seek legal recourse to recover all costs involved in enforcement of this provision. D. The Company has tried diligently to meet the notice requirements but has been unsuccessful in its attempt to contact the Customer affected. E. The Customer has misrepresented the Customer’s identify for purposes of obtaining telephone service and has an outstanding bill exceeding $100. F. Upon the Customer's insolvency, assignment for the benefit of creditors, filing for bankruptcy or reorganization, or failing to discharge an involuntary petition within the time permitted by law. G. Upon the Company's discontinuance of service to the Customer under Section 2.7.1 or 2.7.2., the Company, in addition to all other remedies that may be available to the Company at law or in equity or under any other provision of this tariff, may declare all future monthly and other charges that would have been payable by the Customer during the remainder of the term for which such services would have otherwise been provided to the Customer to be immediately due and payable. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 26 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.8 Cancellation of Application for Service 2.8.1 Applications for service cannot be canceled without the Company's agreement. Where the Company permits a Customer to cancel an application for service prior to the start of service or prior to any special construction, no charges will be imposed except for those specified below. 2.8.2 Where, prior to cancellation by the Customer, the Company incurs any expenses in installing the service or in preparing to install the service that it otherwise would not have incurred, a charge equal to the costs incurred by the Company, shall apply, but in no case shall this charge exceed the sum of the charge for the minimum period of services ordered, including installation charges, and all charges others levy against the Company that would have been chargeable to the Customer had service commenced. 2.8.3 Where the Company incurs any expense in connection with special construction, or where special arrangements of facilities or equipment have begun, before the Company receives a cancellation notice, a charge equal to the costs incurred by the Company applies. In such cases, the charge will be based on such elements as the cost of the equipment, facilities, and material, the cost of installation, engineering, labor, and supervision, general and administrative expense, other disbursements, depreciation, maintenance, taxes, provision for return on investment, and any other costs associated with the special construction or arrangements. 2.8.4 The special charges described in 2.8.1 through 2.8.3 will be calculated and applied on a case-by-case basis. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 27 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.9 Changes in Service Requested If the Customer makes or requests material changes in circuit engineering, equipment specifications, service parameters, premises locations, or otherwise materially modifies any provision of the application for service, the Customer's installation fee shall be adjusted accordingly. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 28 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.10 Allowances for Interruptions in Service Interruptions in service that are not due to the negligence of, or noncompliance with the provisions of this tariff by, the Customer or the operation or malfunction of the facilities, power or equipment provided by the Customer, will be credited to the Customer as set forth in 2.6.1 for the part of the service that the interruption affects. 2.10.1 General A. Service Outage A credit allowance will be given when service is interrupted, except as specified below. A service is interrupted when it becomes inoperative to the Customer, e.g., the Customer is unable to transmit or receive, because of a cross-talk, static or other transmission problem, the Company will respond to a Customer’s report of such a "service outage” in accordance with IDAPA 31.41.01 Rule 503. Customer’s bills will be appropriately and automatically credited pursuant to the terms of Rule 503. B. Receipt and Recording of Reports The Company will provide for the receipt of Customer trouble reports at all hours and make a full and prompt investigation of and response to all reports. The Company will maintain an accurate record of trouble reports made by its Customers. This record will include accurate identification of the Customer or service affected, the time, date and nature of the report, the action taken to clear the trouble or satisfy the Customer, and the date and time of trouble clearance or other disposition. This record will be available to the Commission or its authorized representatives upon request at any time within two (2) years of the date of the record. C. Repair Commitments Commitments to the Customer for repair service will be set in accordance with Rule 503. The Company will make every reasonable attempt to fulfill repair commitments to its Customers. Customers will be timely notified of unavoidable changes. Failure to meet a repair commitment does not relieve the Company of the credited provisions in Rule 503.01, unless the Customer fails to keep an appointment the Customer agreed to when the original commitment was made. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 29 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.10 Allowances for Interruptions in Service, (Cont'd.) 2.10.1 General, (Cont'd.) D. Restoration of Service When the Company providing local exchange is informed by a Customer of a local exchange service outage, the Company will restore service within forty-eight(48) hours after the report of the outage, except: .1 For outages reported on Thursday, the company must restore service no later than the following Monday by 6pm.; and .2 For outages reported on Friday, Saturday or Sunday, the company must restore service no later than the following Tuesday by 6pm. E. Extenuating Circumstances Following disruption of telephone service caused by natural disaster or other causes not within the telephone company's control and affecting large groups of customers, or in conditions where the personal safety of an employee would be jeopardized, the telephone company is required to use reasonable judgment and diligence to restore service, giving due regard for the needs of various customers. When a customer causes the customer's own service outage or does not make a reasonable effort to arrange a repair visit within the service restoration deadline, or when the telephone company determines that the outage is attributable to the customer's own equipment or inside wire, the telephone company is not required to meet the restoration timelines of Rule 502.01. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 30 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.10 Allowances for Interruptions in Service, (Cont'd.) 2.10.1 General, (Cont’d.) E. Extenuating Circumstances Following disruption of local exchange service caused by natural disaster or other causes not within the Company’s control and affecting large groups of Customers, or in conditions where the personal safety on an employee would be jeopardized, the Company is not required to provide the credit referred to in Subsection 503.01 as long as it uses reasonable judgment and diligence to restore service, giving due regard for the needs of various Customers and the requirements of the telecommunications service priority (TSP) program. When a Customer causes the Customer’s own service outage or does not make a reasonable effort to arrange a repair visit within the service restoration deadline, or when the Company determines that the outage is attributable to the Customer’s own equipment or inside wire, the Company is not required to provide to that Customer the credit referred to in Subsection 503.01. F. Compliance Standard Each month at least ninety percent (90%) of out-of-service trouble reports will be cleared in accordance with Subsection 503.01 and 503.02. The Company will keep a monthly service record as described in Subsection 502.01 and will notify the Commission whenever the record indicates the ninety percent (90%) level has not been met for a period of three (3) consecutive months. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 31 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.11 Cancellation of Service/Termination Liability If a Customer cancels a Service Order or terminates services before the completion of the term for any reason whatsoever other than a service interruption (as defined in Section 2.10.1 above), the Customer agrees to pay to the Company termination liability charges, as defined below. These charges shall become due as of the effective date of the cancellation or termination and be payable within the period, set forth in Section 2.6.2. 2.11.1 Termination Liability The Customer's termination liability for cancellation of service shall be equal to: A. all unpaid Non-Recurring charges reasonably expended by the Company to establish service to the Customer; plus B. any disconnection, early cancellation or termination charges reasonably incurred and paid to third parties by the Company on behalf of the Customer; plus C. minus a reasonable allowance for costs avoided by the Company as a direct result of the Customer's cancellation. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 32 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.12 Cancellation of Service by Customer Customers may cancel service verbally or in writing. The company shall hold the Customer responsible for payment of all charges, including fixed fees, surcharges, etc., which accrue up to the cancellation date. Customers that cancel the primary local exchange line will have the entire Account disconnected, including any secondary line and all associated features. In the event the Customer executes a term commitment agreement with the Company, the Customer must cancel service and terminate the agreement in accordance with the agreement terms. 2.13 Transfers and Assignments Neither the Company nor the Customer may assign or transfer its rights or duties in connection with the services and facilities provided by the Company without the written consent of the other party, except that the Company may assign its rights and duties: 2.13.1 to any subsidiary, parent company or affiliate of the Company; or 2.13.2 pursuant to any sale or transfer of substantially all the assets of the Company; or 2.13.3 pursuant to any financing, merger or reorganization of the Company. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 33 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.14 Customer Liability for Unauthorized Use of the Network Unauthorized use of the network occurs when a person or entity that does not have actual, apparent, or implied authority to use the network, obtains the Company's services provided under this tariff. 2.14.1 Customer Liability for Fraud and Unauthorized Use of Company calling card. A. The Customer is liable for the unauthorized use of the network obtained through the fraudulent use of a Company calling card, if such a card is offered by the Company, or an accepted credit card, provided that the unauthorized use occurs before the Company has been notified. B. A Company calling card is a telephone calling card issued by the Company at the Customer's request, which enables the Customer or user(s) authorized by the Customer to place calls over the Network and to have the charges for such calls billed to the Customer's account. An accepted credit card is any credit card that a cardholder has requested or applied for and received, or has signed, used, or authorized another person to use to obtain credit. Any credit card issued as a renewal or substitute in accordance with this paragraph is an accepted credit card when received by the cardholder. C. The Customer must give the Company written or oral notice that an unauthorized use of a Company calling card or an accepted credit card has occurred or may occur as a result of loss, and/or theft. D. The Customer is responsible for payment of all charges for calling card services furnished to the Customer or to users authorized by the Customer to use service provided under this tariff, unless due to the negligence of the Company. This responsibility is not changed due to any use, misuse, or abuse of the Customer's service or Customer-provided equipment by third parties, the Customer's employees, or the public. The liability of the Customer for unauthorized use of the Network by credit card fraud will not exceed the lesser of fifty dollars ($50.00) or the amount of money, property, labor, or services obtained by the unauthorized user before notification to the Company. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 34 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.15 Use of Customer's Service by Others 2.15.1 Joint Use Arrangements Joint use arrangements will be permitted for all services provided under this tariff. From each joint use arrangement, one member will be designated as the Customer responsible for the manner in which the joint use of the service will be allocated. The Company will accept orders to start, rearrange, relocate, or discontinue service only from the Customer. Without affecting the Customer's ultimate responsibility for payment of all charges for the service, each joint user shall be responsible for the payment of the charges billed to it. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 2 Original Page 35 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 2 – RULES AND REGULATIONS (CONT’D.) 2.16 Notices and Communications 2.16.2 The Customer shall designate on the service order an address to which the Company shall mail or deliver all notices and other communications, except that Customer may also designate a separate address to which the Company's bills for service shall be mailed. 2.16.3 The Company shall designate on the service order an address to which the Customer shall mail or deliver all notices and other communications, except that Company may designate a separate address on each bill for service to which the Customer shall mail payment on that bill. 2.16.4 Except as otherwise stated in this tariff, all notices or other communications required to be given pursuant to this tariff will be in writing. Notices and other communications of either party, and all bills mailed by the Company, shall be presumed to have been delivered to the other party on the third business day following placement of the notice, communication or bill with the U.S. Mail or a private delivery service, prepaid and properly addressed, or when actually received or refused by the addressee, whichever occurs first. 2.16.5 The Company or the Customer shall advise the other party of any changes to the addresses designated for notices, other communications or billing, by following the procedures for giving notice set forth herein. 2.17 Universal Emergency Telephone Number Service (911) Universal Emergency Telephone Number Service (911 Service) is an arrangement of Company central office and trunking facilities whereby any telephone user who dials the numbers 911 will reach the emergency report center for the telephone from which the number is dialed or will be routed to an operator if all lines to an emergency report center are busy. If no emergency report center Customer exists for a central office entity, a telephone user who dials the number 911 will be routed to an operator. No call-specific charges apply to 911 calls. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 3 Original Page 1 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 3 – SERVICE AREAS 3.1 Exchange Service Areas Local exchange services are provided, subject to availability of facilities and equipment, in areas currently served by the following Incumbent LECs: 1) Qwest Corporation dba CenturyLink C 2) Frontier Communications Northwest, Inc. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 4 Original Page 1 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 4 - SERVICE CHARGES AND SURCHARGES 4.1 Service Order and Change Charges Non-recurring charges apply to processing Service Orders for new service, for changes in service. 4.1.1 Service Order Charges Primary Line Connection Charge - applies to requests for initial connection or establishment of telephone service to the Company. Secondary Line Connection Charge - applies to the second or additional line of a new access line installation and connection and customer requests for an inside move, change or addition to regular service. This charge applies only when the second or additional line is ordered simultaneously with the initial connection for service. Service Order Charge - applies to connection of new lines and to service orders associated with Customer requests for changes in service, moves and the addition of services, including calling features. 4.1.2 Rates Charge Price Feature Add or Change $10.00 per Order Basic Service Change $10.00 per Order Establishing or Re-arranging Hunting $10.00 per Order Directory Listing Change $10.00 per Order Invoice Change $25.00 per Order Transfer of Service $25.00 per Order Telephone Number Change $25.00 per Order Line Signaling Change $25.00 per Order Vanity Number Search $25.00 per Order Establishing Dual Service $25.00 per Order Expedite Service Charge (LWC/UNE) $50.00 per Order Expedite Service Charge (Facilities) $200.00 per Day per Line Expedite Service Charge (T1 Circuits) $595.00 per Day per Circuit ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 4 Original Page 2 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 4 - SERVICE CHARGES AND SURCHARGES (CONT’D.) 4.2 Restoral Charge A restoration charge applies to the restoration of suspended service and facilities because of nonpayment of bills and is payable at the time that the restoration of the suspended service and facilities is arranged. The restoration charge does not apply when, after disconnection of service, service is later re-installed. Restoration after temporary denial, but prior to completion of order to discontinue service $10.00 4.3 Premise Visit Charge Premises Visit charges apply when the installation of network access facilities or trouble resolution require a visit to the Customer's premises. This charge applies in addition to the Technician Dispatch Charge. Time and Materials After-hours Time and Materials Installation Charge – 1st Hour $30.00 $100.00 $130.00 Repair Charge – 1st ½ Hour $165.00 Repair Charge – Each Add'l ½ Hour Trip Charge $30.00 $100.00 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 4 Original Page 3 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 4 - SERVICE CHARGES AND SURCHARGES (CONT’D.) 4.4 Public Telephone Surcharge In order to recover the Company’s expenses to comply with the FCC’s pay telephone compensation plan effective on October 7, 1997 (FCC 97-371), an undiscountable per call charge is applicable to all intrastate calls that originate from any pay telephone used to access Company provided services. This surcharge, which is in addition to standard tariffed usage charges and any applicable service charges and surcharges associated with service, applies for the use of the instrument used to access Company provided service and is unrelated to the service accessed from the pay telephone. Pay telephones include coin-operated and coinless phones owned by local telephone companies, independent companies and interexchange carriers. The Public Pay Telephone Surcharge applies to the initial completed call and any reoriginated call (e.g., using the “#” symbol). The Public Pay Telephone Surcharge does not apply to calls placed from pay telephones at which the Customer pays for service by inserting coins during the progress of the call. Whenever possible, the Public Pay Telephone Surcharge will appear on the same invoice containing the usage charges for the surcharged call. In cases where proper pay telephone coding digits are not transmitted to the Company prior to completion of a call, the Public Pay Telephone Surcharge may be billed on a subsequent invoice after the Company has obtained information from a carrier that the originating station is an eligible pay telephone. Rate Per Call: $0.55 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 4 Original Page 4 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 4 - SERVICE CHARGES AND SURCHARGES (CONT’D.) 4.5 Carrier Presubscription 4.5.1 General Carrier Presubscription is a procedure whereby a Customer designates to the Company the carrier which the Customer wishes to be the carrier of choice for intraLATA and interLATA toll calls. Such calls are automatically directed to the designated carrier, without the need to use carrier access codes or additional dialing to direct the call to the designated carrier. Presubscription does not prevent a Customer who has presubscribed to an IntraLATA or InterLATA toll carrier from using carrier access codes or additional dialing to direct calls to an alternative long distance carrier on a per call basis. 4.5.2 Presubscription Options - Customers may select the same carrier or separate carriers for intraLATA and interLATA long distance. The following options for long distance Presubscription are available: Option A: Customer select the Company as the presubscribed carrier for IntraLATA and InterLATA toll calls subject to presubscription. Option B: Customer may select the Company as the presubscribed carrier for IntraLATA calls subject to presubscription and some other carrier as the presubscribed carrier for interLATA toll calls subject to presubscription. Option C: Customer may select a carrier other than the Company for intraLATA toll calls subject to presubscription and the Company for interLATA toll calls subject to presubscription. Option D: Customer may select the carrier other than the Company for both intraLATA and interLATA toll calls subject to presubscription Option E: Customer may select two different carriers, neither being the Company for intraLATA and interLATA toll calls. One carrier to be the Customers' primary intraLATA interexchange carrier. The other carrier to be the Customer's primary interLATA interexchange carrier. Option F: Customer may select a carrier other than the Company for no presubscribed carrier for intraLATA toll calls subject to presubscription which will require the Customer to dial a carrier access code to route all intraLATA toll calls to the carrier of choice for each call. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 4 Original Page 5 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 4 - SERVICE CHARGES AND SURCHARGES (CONT’D.) 4.5 Carrier Presubscription (Cont’d.) 4.5.3 Rules and Regulations Customers of record will retain their primary interexchange carrier(s) until they request that their dialing arrangements be changed. Customers of record or new Customers may select either Options A, B, C, D, E or F for intraLATA Presubscription. Customers may change their selected Option and/or presubscribed toll carrier at any time subject to charges specified in 4.5.5 below: 4.5.4 Presubscription Procedures A new Customer will be asked to select intraLATA and interLATA toll carriers at the time the Customer places an order to establish local exchange service with the Company. The Company will process the Customer's order for service. All new Customers' initial requests for intraLATA toll service presubscription shall be provided free of charge. If a new Customer is unable to make selection at the time the new Customer places an order to establish local exchange service, the Company will read a random listing of all available intraLATA and interLATA carriers to aid the Customer in selection. If selection is still not possible, the Company will inform the Customer that he/she will be given 90 calendar days in which to inform the Company of his/her choice for primary toll carrier(s) free of charge. Until the Customer informs the Company of his/her choice of primary toll carrier, the Customer will not have access to long distance services on a presubscribed basis, but rather will be required to dial a carrier access code to route all toll calls to the carrier(s) of choice. Customers who inform the Company of a choice for toll carrier presubscription within the 90 day period will not be assessed a service charge for the initial Customer request. Customers of record may initiate a intraLATA or interLATA presubscription change at any time, subject to the charges specified in 4.5.5 below. If a Customer of record inquires of the Company of the carriers available for toll presubscription, the Company will read a random listing of all available intraLATA carriers to aid the Customer in selection. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 4 Original Page 6 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 4 - SERVICE CHARGES AND SURCHARGES (CONT’D.) 4.5 Carrier Presubscription (Cont’d.) 4.5.5 Presubscription Charges A. Application of Charges After a Customer's initial selection for a presubscribed toll carrier and as detailed in above, for any change thereafter, an Presubscription Change Charge, as set for the below will apply. Customers who request a change in intraLATA and interLATA carriers with the same order will be assessed a single charge per line. B. Nonrecurring Charges Per Line $10.00 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 1 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE 5.1 General 5.1.1 Call Timing for Usage Sensitive Services Where charges for a service are specified based on the duration of use, such as the duration of a telephone call, the following rules apply: 5.1.1 Calls are measured in durational increments identified for each service. All calls which are fractions of a measurement increment are rounded-up to the next whole unit. 5.1.2 Timing on completed calls begins when the call is answered by the called party. Answering is determined by hardware answer supervision in all cases where this signaling is provided by the terminating local carrier and any intermediate carrier(s). 5.1.3 Timing terminates on all calls when the calling party hangs up or the Company's network receives an off-hook signal from the terminating carrier. 5.1.4 Calls originating in one time period and terminating in another will be billed in proportion to the rates in effect during different segments of the call. 5.1.5 All times refer to local time. 5.1.2 Calculation of Distance The Company does not offer services rated by distance. 5.1.3 Time of Day The Company does not offer services rated by time of day. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 2 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.2 Reserved for Future Use. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 3 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.3 Reserved for future use. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 4 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.4 Reserved for Future Use ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 5 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.5 Lingo Products 5.5.1 Lingo Basic Line A. Lingo Basic Line is equipped with: Basic Line Unlimited Local, Intra-LATA Long Distance Caller ID – Name and Number Call Waiting Hunting Toll Free service is available with this product. See “Toll Free Service” in a later section for rates Lingo Basic Line is available to business and residential customers. All customers will be required to sign a 12, 24 or 36 month term agreement. Early Termination Fees are calculated using the following formula: $100 x Months Remaining. The termination penalty will apply per location on the original contract or any subsequent renewal of the contract. Customers may accept or decline the feature(s); however, declining the feature(s) will not reduce the package monthly rate. If more features are chosen with the Lingo Basic Line bundle, standard rates will apply. The availability of certain features depends on feature availability. Certain features may not be available in all areas. Additional calling features may be added to the Basic Line. Outbound Long Distance is rated at $.049/min, where available. Caller ID with Name and Number—Caller ID with Name and Number (Caller ID) enables the terminating Customer to identify the calling party by displayed name and/or number before the call is answered. Caller ID Customers must provide and connect their own compatible CPE. Product may not be available in all CLLIs. An additional charge will apply when adding Lingo Unified Messaging or Voicemail to the line. There is a maximum of 3 extensions per box. (1) Not currently available for new service. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 6 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.5 Lingo Products (Cont'd.) 5.5.1 Lingo Basic Line (Cont'd.) B. Rates and Charges 1. Monthly Recurring Charges a. CenturyLink f/k/a Qwest Area CLLI Lingo Basic Line 12 Months Lingo Basic Line 24 Months Lingo Basic Line 36 Months CLLI Lingo Basic Line 12 Months Lingo Basic Line 24 Months Lingo Basic Line 36 Months AMFLIDMA $63.95 $61.95 $59.95 CSFRIDMA $92.95 $89.95 $86.95 BLFTIDMA $63.95 $61.95 $59.95 CTWDID01 $92.95 $89.95 $86.95 BLSSIDMA $92.95 $89.95 $86.95 DECLIDMA $92.95 $89.95 $86.95 BNCRIDMA $92.95 $89.95 $86.95 DWNYIDMA $92.95 $89.95 $86.95 BOISIDMA $49.95 $47.95 $46.95 DYTNIDMA $92.95 $89.95 $86.95 BOISIDNW $49.95 $47.95 $46.95 EAGLIDNM $63.95 $61.95 $59.95 BOISIDSW $49.95 $47.95 $46.95 EDHZIDMA $92.95 $89.95 $86.95 BOISIDWE $49.95 $47.95 $46.95 EMMTIDMA $63.95 $61.95 $59.95 BRLYIDMA $63.95 $61.95 $59.95 FKLNIDMA $92.95 $89.95 $86.95 BUHLIDMA $63.95 $61.95 $59.95 FRTHIDMA $63.95 $61.95 $59.95 CLWLIDMA $63.95 $61.95 $59.95 GAVLID01 $63.95 $61.95 $59.95 CRGMID01 $92.95 $89.95 $86.95 GDNGIDMA $63.95 $61.95 $59.95 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 7 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.5 Lingo Products (Cont'd.) 5.5.1 Lingo Basic Line (Cont'd.) B. Rates and Charges (Cont'd.) 1. Monthly Recurring Charges (Cont'd.) a. CenturyLink f/k/a Qwest Area (Cont’d.) CLLI Lingo Basic Line 12 Months Lingo Basic Line 24 Months Lingo Basic Line 36 Months CLLI Lingo Basic Line 12 Months Lingo Basic Line 24 Months Lingo Basic Line 36 Months GLFYIDMA $92.95 $89.95 $86.95 MTHOIDSO $63.95 $61.95 $59.95 GRACIDMA $92.95 $89.95 $86.95 MTPLIDMA $92.95 $89.95 $86.95 HALYIDMA $63.95 $61.95 $59.95 NMPAIDMA $49.95 $47.95 $46.95 HGMNIDMA $92.95 $89.95 $86.95 NPMOIDMA $63.95 $61.95 $59.95 IDCYIDMA $92.95 $89.95 $86.95 NZPRID01 $92.95 $89.95 $86.95 IDFLIDMA $49.95 $47.95 $46.95 PCTLIDMA $49.95 $47.95 $46.95 INKMIDMA $92.95 $89.95 $86.95 PCTLIDNO $49.95 $47.95 $46.95 JERMIDNM $63.95 $61.95 $59.95 PSTNIDMA $63.95 $61.95 $59.95 KAMHID01 $63.95 $61.95 $59.95 PYTTIDMA $63.95 $61.95 $59.95 KMBRIDMA $63.95 $61.95 $59.95 RBRTIDMA $92.95 $89.95 $86.95 KOSKID01 $92.95 $89.95 $86.95 RGBYIDMA $63.95 $61.95 $59.95 KTCHIDMA $92.95 $89.95 $86.95 RIRIIDMA $92.95 $89.95 $86.95 KUNAIDMA $63.95 $61.95 $59.95 RVSDIDMA $92.95 $89.95 $86.95 LAPWID01 $63.95 $61.95 $59.95 RXBGIDMA $63.95 $61.95 $59.95 LHSPIDMA $92.95 $89.95 $86.95 SDSPIDMA $63.95 $61.95 $59.95 LSMNIDMA $63.95 $61.95 $59.95 SHLYIDMA $63.95 $61.95 $59.95 LSTNIDSH $63.95 $61.95 $59.95 SHSHIDMA $92.95 $89.95 $86.95 MCCMIDMA $92.95 $89.95 $86.95 STARIDNM $92.95 $89.95 $86.95 MDTNIDMA $63.95 $61.95 $59.95 THTCIDMA $92.95 $89.95 $86.95 MELBIDMA $92.95 $89.95 $86.95 TWFLIDMA $49.95 $47.95 $46.95 MRDNIDMA $49.95 $47.95 $46.95 WESRIDMA $63.95 $61.95 $59.95 MRTGIDMA $92.95 $89.95 $86.95 WNDLIDMA $63.95 $61.95 $59.95 MTHOIDMA $63.95 $61.95 $59.95 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 8 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.5 Lingo Products (Cont'd.) 5.5.1 Lingo Basic Line (Cont'd.) B. Rates and Charges (Cont'd.) 1. Monthly Recurring Charges (Cont'd.) b. Frontier Communications Northwest Area CLLI 12 Months 24 Months 36 Months All Areas $99.95 $96.95 $93.95 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 9 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.5 Lingo Products (Cont'd.) 5.5.1.1 Lingo Basic Plus A. Lingo Basic Plus is equipped with: Basic Line Unlimited Features Unlimited Local Intra-LATA Long Distance Free Hunting Non-Recurring Charges are located in additional sections. Rules & Regulations: • Miscellaneous Service Charges will apply. • Long Distance is available with this product. • Declining free features does not reduce the package rate. • The availability of certain features depends on ILEC feature availability. • Caller ID Customers must provide and connect their own compatible CPE. • Toll Free service is available with this product. • Early Termination Fees are calculated using the following formula: $100 x Months Remaining. The termination fee will apply per location on the original contract or any subsequent renewal of the contract. • Product may not be available in all CLLIs. • An additional charge will apply when adding Lingo Unified Messaging or Lingo Voicemail to Lingo Basic Plus. There is a maximum of 3 extensions per voicemail box. (1)Lingo Basic Plus is not available for new sales. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 10 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.5 Lingo Products (Cont'd.) 5.5.1.1 Lingo Basic Plus (Cont'd.) B. Rates and Charges 1. Monthly Recurring Charges a. CenturyLink f/k/a Qwest Area CLLI Lingo Basic Plus 12 Months Lingo Basic Plus 24 Months Lingo Basic Plus 36 Months CLLI Lingo Basic Plus 12 Months Lingo Basic Plus 24 Months Lingo Basic Plus 36 Months AMFLIDMA $63.95 $61.95 $59.95 CSFRIDMA $92.95 $89.95 $86.95 BLFTIDMA $63.95 $61.95 $59.95 CTWDID01 $92.95 $89.95 $86.95 BLSSIDMA $92.95 $89.95 $86.95 DECLIDMA $92.95 $89.95 $86.95 BNCRIDMA $92.95 $89.95 $86.95 DWNYIDMA $92.95 $89.95 $86.95 BOISIDMA $49.95 $47.95 $46.95 DYTNIDMA $92.95 $89.95 $86.95 BOISIDNW $49.95 $47.95 $46.95 EAGLIDNM $63.95 $61.95 $59.95 BOISIDSW $49.95 $47.95 $46.95 EDHZIDMA $92.95 $89.95 $86.95 BOISIDWE $49.95 $47.95 $46.95 EMMTIDMA $63.95 $61.95 $59.95 BRLYIDMA $63.95 $61.95 $59.95 FKLNIDMA $92.95 $89.95 $86.95 BUHLIDMA $63.95 $61.95 $59.95 FRTHIDMA $63.95 $61.95 $59.95 CLWLIDMA $63.95 $61.95 $59.95 GAVLID01 $63.95 $61.95 $59.95 CRGMID01 $92.95 $89.95 $86.95 GDNGIDMA $63.95 $61.95 $59.95 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 11 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.5 Lingo Products (Cont'd.) 5.5.1.1 Lingo Basic Plus (Cont'd.) B. Rates and Charges (Cont'd.) 1. Monthly Recurring Charges (Cont'd.) a. CenturyLink f/k/a Qwest Area (Cont’d.) CLLI Lingo Basic Plus 12 Months Lingo Basic Plus 24 Months Lingo Basic Plus 36 Months CLLI Lingo Basic Plus 12 Months Lingo Basic Plus 24 Months Lingo Basic Plus 36 Months GLFYIDMA $92.95 $89.95 $86.95 MTHOIDSO $63.95 $61.95 $59.95 GRACIDMA $92.95 $89.95 $86.95 MTPLIDMA $92.95 $89.95 $86.95 HALYIDMA $63.95 $61.95 $59.95 NMPAIDMA $49.95 $47.95 $46.95 HGMNIDMA $92.95 $89.95 $86.95 NPMOIDMA $63.95 $61.95 $59.95 IDCYIDMA $92.95 $89.95 $86.95 NZPRID01 $92.95 $89.95 $86.95 IDFLIDMA $49.95 $47.95 $46.95 PCTLIDMA $49.95 $47.95 $46.95 INKMIDMA $92.95 $89.95 $86.95 PCTLIDNO $49.95 $47.95 $46.95 JERMIDNM $63.95 $61.95 $59.95 PSTNIDMA $63.95 $61.95 $59.95 KAMHID01 $63.95 $61.95 $59.95 PYTTIDMA $63.95 $61.95 $59.95 KMBRIDMA $63.95 $61.95 $59.95 RBRTIDMA $92.95 $89.95 $86.95 KOSKID01 $92.95 $89.95 $86.95 RGBYIDMA $63.95 $61.95 $59.95 KTCHIDMA $92.95 $89.95 $86.95 RIRIIDMA $92.95 $89.95 $86.95 KUNAIDMA $63.95 $61.95 $59.95 RVSDIDMA $92.95 $89.95 $86.95 LAPWID01 $63.95 $61.95 $59.95 RXBGIDMA $63.95 $61.95 $59.95 LHSPIDMA $92.95 $89.95 $86.95 SDSPIDMA $63.95 $61.95 $59.95 LSMNIDMA $63.95 $61.95 $59.95 SHLYIDMA $63.95 $61.95 $59.95 LSTNIDSH $63.95 $61.95 $59.95 SHSHIDMA $92.95 $89.95 $86.95 MCCMIDMA $92.95 $89.95 $86.95 STARIDNM $92.95 $89.95 $86.95 MDTNIDMA $63.95 $61.95 $59.95 THTCIDMA $92.95 $89.95 $86.95 MELBIDMA $92.95 $89.95 $86.95 TWFLIDMA $49.95 $47.95 $46.95 MRDNIDMA $49.95 $47.95 $46.95 WESRIDMA $63.95 $61.95 $59.95 MRTGIDMA $92.95 $89.95 $86.95 WNDLIDMA $63.95 $61.95 $59.95 MTHOIDMA $63.95 $61.95 $59.95 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 12 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.5 Lingo Products (Cont'd.) 5.5.1.1 Lingo Basic Plus (Cont'd.) B. Rates and Charges (Cont'd.) 1. Monthly Recurring Charges (Cont'd.) b. Frontier Communications Northwest Area (2) Business CLLI Lingo Basic Plus 12 Months Lingo Basic Plus 24 Months Lingo Basic Plus 36 Months CLLI Lingo Basic Plus 12 Months Lingo Basic Plus 24 Months Lingo Basic Plus 36 Months BNFYIDXX $99.95 $96.95 $93.95 PIRCIDXX $99.95 $96.95 $93.95 BOVLIDXX $99.95 $96.95 $93.95 PLMRIDXX $99.95 $96.95 $93.95 BYVWIDXX $99.95 $96.95 $93.95 PNHRIDXA $99.95 $96.95 $93.95 CLFKIDXX $99.95 $96.95 $93.95 PRLKIDXX $99.95 $96.95 $93.95 CRALIDXX $99.95 $96.95 $93.95 PRRVIDXX $99.95 $96.95 $93.95 DERYIDXX $99.95 $96.95 $93.95 PSFLIDXX $99.95 $96.95 $93.95 GENSIDXX $99.95 $96.95 $93.95 PTLTIDXX $99.95 $96.95 $93.95 HOPEIDXX $99.95 $96.95 $93.95 RTHDIDXX $99.95 $96.95 $93.95 HRSNIDXA $99.95 $96.95 $93.95 SNPNIDXX $99.95 $96.95 $93.95 HYLKIDXX $99.95 $96.95 $93.95 SPLKIDXX $99.95 $96.95 $93.95 KLLGIDXX $99.95 $96.95 $93.95 STMRIDXX $99.95 $96.95 $93.95 MLLNIDXX $99.95 $96.95 $93.95 WEPPIDXX $99.95 $96.95 $93.95 ORFNIDXC $99.95 $96.95 $93.95 WLLCIDXX $99.95 $96.95 $93.95 PECKIDXX $99.95 $96.95 $93.95 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 13 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.5 Lingo Products (Cont'd.) 5.5.2 Lingo Essentials A. Lingo Essentials is equipped with: Basic Line with Unlimited Features Hunting Unlimited Local Intra-LATA Long Distance 200 Minutes of Domestic Inter-LATA Long Distance Toll Free service is available with this product see “Toll Free Service” in a later section for rates Lingo Essentials is available to business and residential customers. All customers will be required to sign a 12, 24 or 36 month term agreement. Early Termination Fees are calculated using the following formula: $100 x x Months Remaining. The termination penalty will apply per location on the original contract or any subsequent renewal of the contract. Customers may accept or decline the feature(s); however, declining the feature(s) will not reduce the package monthly rate. The availability of certain features depends on feature availability. Certain features may not be available in all areas. Customers may choose to use another carrier for their long distance purposes; however, declining the Lingo long distance will not reduce the package monthly rate. Lingo Essentials will only be available to Lingo Local Service Customer locations in which the customer subscribes to no greater than 10 lines for domestic local toll and interLATA toll outbound calls from the business location. Customers are required to convert all of their off-net business lines, (restrictions listed below), per location, to Lingo Essentials in order to qualify for this service. Multi-location customers may choose the service per location. Lingo may cancel this service if all lines at location do not have this product. An additional discounted charge will apply when adding Lingo Unified Messaging or Lingo Voicemail to Lingo Essentials. There is a maximum of 3 extensions per voicemail box. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 14 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.5 Lingo Products (Cont'd.) 5.5.2 Lingo Essentials (Cont'd.) B. Rates and Charges 1. Monthly Recurring Charges a. CenturyLink f/k/a Qwest Area CLLI Lingo Basic Essentials 12 Months Lingo Basic Essentials 24 Months Lingo Basic Essentials 36 Months CLLI Lingo Basic Essentials 12 Months Lingo Basic Essentials 24 Months Lingo Basic Essentials 36 Months AMFLIDMA $64.95 $62.95 $60.95 CSFRIDMA $93.95 $90.95 $87.95 BLFTIDMA $64.95 $62.95 $60.95 CTWDID01 $93.95 $90.95 $87.95 BLSSIDMA $93.95 $90.95 $87.95 DECLIDMA $93.95 $90.95 $87.95 BNCRIDMA $93.95 $90.95 $87.95 DWNYIDMA $93.95 $90.95 $87.95 BOISIDMA $50.95 $49.95 $47.95 DYTNIDMA $93.95 $90.95 $87.95 BOISIDNW $50.95 $49.95 $47.95 EAGLIDNM $64.95 $62.95 $60.95 BOISIDSW $50.95 $49.95 $47.95 EDHZIDMA $93.95 $90.95 $87.95 BOISIDWE $50.95 $49.95 $47.95 EMMTIDMA $64.95 $62.95 $60.95 BRLYIDMA $64.95 $62.95 $60.95 FKLNIDMA $93.95 $90.95 $87.95 BUHLIDMA $64.95 $62.95 $60.95 FRTHIDMA $64.95 $62.95 $60.95 CLWLIDMA $64.95 $62.95 $60.95 GAVLID01 $64.95 $62.95 $60.95 CRGMID01 $93.95 $90.95 $87.95 GDNGIDMA $64.95 $62.95 $60.95 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 15 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.5 Lingo Products (Cont'd.) 5.5.2 Lingo Essentials (Cont'd.) B. Rates and Charges (Cont'd.) 1. Monthly Recurring Charges (Cont'd.) a. CenturyLink f/k/a Qwest Area (Cont’d.) CLLI Lingo Basic Essentials 12 Months Lingo Basic Essentials 24 Months Lingo Basic Essentials 36 Months CLLI Lingo Basic Essentials 12 Months Lingo Basic Essentials 24 Months Lingo Basic Essentials 36 Months GLFYIDMA $93.95 $90.95 $87.95 MTHOIDSO $64.95 $62.95 $60.95 GRACIDMA $93.95 $90.95 $87.95 MTPLIDMA $93.95 $90.95 $87.95 HALYIDMA $64.95 $62.95 $60.95 NMPAIDMA $50.95 $49.95 $47.95 HGMNIDMA $93.95 $90.95 $87.95 NPMOIDMA $64.95 $62.95 $60.95 IDCYIDMA $93.95 $90.95 $87.95 NZPRID01 $93.95 $90.95 $87.95 IDFLIDMA $50.95 $49.95 $47.95 PCTLIDMA $50.95 $49.95 $47.95 INKMIDMA $93.95 $90.95 $87.95 PCTLIDNO $50.95 $49.95 $47.95 JERMIDNM $64.95 $62.95 $60.95 PSTNIDMA $64.95 $62.95 $60.95 KAMHID01 $64.95 $62.95 $60.95 PYTTIDMA $64.95 $62.95 $60.95 KMBRIDMA $64.95 $62.95 $60.95 RBRTIDMA $93.95 $90.95 $87.95 KOSKID01 $93.95 $90.95 $87.95 RGBYIDMA $64.95 $62.95 $60.95 KTCHIDMA $93.95 $90.95 $87.95 RIRIIDMA $93.95 $90.95 $87.95 KUNAIDMA $64.95 $62.95 $60.95 RVSDIDMA $93.95 $90.95 $87.95 LAPWID01 $64.95 $62.95 $60.95 RXBGIDMA $64.95 $62.95 $60.95 LHSPIDMA $93.95 $90.95 $87.95 SDSPIDMA $64.95 $62.95 $60.95 LSMNIDMA $64.95 $62.95 $60.95 SHLYIDMA $64.95 $62.95 $60.95 LSTNIDSH $64.95 $62.95 $60.95 SHSHIDMA $93.95 $90.95 $87.95 MCCMIDMA $93.95 $90.95 $87.95 STARIDNM $93.95 $90.95 $87.95 MDTNIDMA $64.95 $62.95 $60.95 THTCIDMA $93.95 $90.95 $87.95 MELBIDMA $93.95 $90.95 $87.95 TWFLIDMA $50.95 $49.95 $47.95 MRDNIDMA $50.95 $49.95 $47.95 WESRIDMA $64.95 $62.95 $60.95 MRTGIDMA $93.95 $90.95 $87.95 WNDLIDMA $64.95 $62.95 $60.95 MTHOIDMA $64.95 $62.95 $60.95 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 16 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.5 Lingo Products (Cont'd.) 5.5.2 Lingo Essentials (Cont'd.) B. Rates and Charges (Cont'd.) 1. Monthly Recurring Charges (Cont'd.) b. Frontier Communications Northwest Area CLLI Lingo Basic Essentials 12 Months Lingo Basic Essentials 24 Months Lingo Basic Essentials 36 Months CLLI Lingo Basic Essentials 12 Months Lingo Basic Essentials 24 Months Lingo Basic Essentials 36 Months BNFYIDXX $100.95 $97.95 $94.95 PIRCIDXX $100.95 $97.95 $94.95 BOVLIDXX $100.95 $97.95 $94.95 PLMRIDXX $100.95 $97.95 $94.95 BYVWIDXX $100.95 $97.95 $94.95 PNHRIDXA $100.95 $97.95 $94.95 CLFKIDXX $100.95 $97.95 $94.95 PRLKIDXX $100.95 $97.95 $94.95 CRALIDXX $100.95 $97.95 $94.95 PRRVIDXX $100.95 $97.95 $94.95 DERYIDXX $100.95 $97.95 $94.95 PSFLIDXX $100.95 $97.95 $94.95 GENSIDXX $100.95 $97.95 $94.95 PTLTIDXX $100.95 $97.95 $94.95 HOPEIDXX $100.95 $97.95 $94.95 RTHDIDXX $100.95 $97.95 $94.95 HRSNIDXA $100.95 $97.95 $94.95 SNPNIDXX $100.95 $97.95 $94.95 HYLKIDXX $100.95 $97.95 $94.95 SPLKIDXX $100.95 $97.95 $94.95 KLLGIDXX $100.95 $97.95 $94.95 STMRIDXX $100.95 $97.95 $94.95 MLLNIDXX $100.95 $97.95 $94.95 WEPPIDXX $100.95 $97.95 $94.95 ORFNIDXC $100.95 $97.95 $94.95 WLLCIDXX $100.95 $97.95 $94.95 PECKIDXX $100.95 $97.95 $94.95 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 17 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.5 Lingo Products (Cont'd) 5.5.2 Lingo Essentials (Cont'd.) C. 200 Minute Long Distance Calling Block for Lingo Essentials (1): Block of Time per Month (1) Overage Usage Rate per Minute 200 Minutes of Inter-LATA Domestic Long Distance Included in bundle Additional Minutes $.049 D. Lingo Essentials Inclusive Feature List(2): Anonymous Call Rejection, per line Call Block Call Forwarding Call Forwarding Busy Line Call Forwarding Don’t Answer Call Return Call Selector Call Tracing Call Waiting Caller ID Caller ID Deluxe Calling number delivery blocking, per line Distinctive Ringing Service Enhanced Caller ID Preferred Call Forwarding Remote Access – Call Forwarding Variable Repeat Dialing Selective Class of Call Screening Speed Calling Three-Way Calling (1) Long distance Block of Time allotment applies to all domestic 1+ direct dialed minutes of use. Free long distance is only applicable to standard outbound domestic long distance only, originating from Lingo customer to the 48 contiguous US States, and does not apply to calls to HI, AK, or US territories (Puerto Rico, Guam, USVI, No. Marianas). Standard rates will apply for any overage beyond any inclusive block of minutes, and all calls made to AK, HI, and U.S. territories (Puerto Rico, Guam, USVI, and No. Marianas). All other types of calls, (Operator Assisted Long Distance calls, OS/DA, International, Toll Free, Calling Card, etc.), will be rated at standard rate according to the rate tables established for the calls. (2) The availability of certain features depends on feature availability. Not currently available for new service. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 18 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.5 Lingo Products (Cont'd.) 5.5.3 Lingo Value Line A. Lingo Value Line is equipped with a Basic Line. Outbound Long Distance is rated at $.06/min, where available. Toll Free service is available with this product. See “Toll Free Service” in a later section for rates. Lingo Basic Line is available to business and residential customers. All customers will be required to sign a 12, 24 or 36 month term agreement. Early Termination Fees are calculated using the following formula: $100 x Months Remaining. The termination penalty will apply per location on the original contract or any subsequent renewal of the contract. If features are needed with the Lingo Value Line, standard rates located in section 3 below will apply. The availability of certain features depends on feature availability. Certain features may not be available in all areas. An additional charge will apply when adding Lingo Unified Messaging or Lingo Voicemail to Lingo Value Line. There is a maximum of 20 extensions per voicemail box. Additional features can be added to this line. B. Optional Calling Features Features Offered on a Usage Sensitive Basis The Customer will be billed the Per Feature Activation Charge each time the feature is used by the Customer. Customers may subscribe to these features on a monthly basis to obtain unlimited use of the feature for a fixed monthly charge. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 19 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.5 Lingo Products (Cont'd.) 5.5.3 Lingo Value Line (Cont'd.) C. Rates and Charges 1. Monthly Recurring Charges a. CenturyLink f/k/a Qwest Area CLLI Lingo Value Line 12 Months Lingo Value Line 24 Months Lingo Value Line 36 Months CLLI Lingo Value Line 12 Months Lingo Value Line 24 Months Lingo Value Line 36 Months AMFLIDMA $60.95 $58.95 $57.95 CSFRIDMA $89.95 $86.95 $84.95 BLFTIDMA $60.95 $58.95 $57.95 CTWDID01 $89.95 $86.95 $84.95 BLSSIDMA $89.95 $86.95 $84.95 DECLIDMA $89.95 $86.95 $84.95 BNCRIDMA $89.95 $86.95 $84.95 DWNYIDMA $89.95 $86.95 $84.95 BOISIDMA $46.95 $45.95 $44.95 DYTNIDMA $89.95 $86.95 $84.95 BOISIDNW $46.95 $45.95 $44.95 EAGLIDNM $60.95 $58.95 $57.95 BOISIDSW $46.95 $45.95 $44.95 EDHZIDMA $89.95 $86.95 $84.95 BOISIDWE $46.95 $45.95 $44.95 EMMTIDMA $60.95 $58.95 $57.95 BRLYIDMA $60.95 $58.95 $57.95 FKLNIDMA $89.95 $86.95 $84.95 BUHLIDMA $60.95 $58.95 $57.95 FRTHIDMA $60.95 $58.95 $57.95 CLWLIDMA $60.95 $58.95 $57.95 GAVLID01 $60.95 $58.95 $57.95 CRGMID01 $89.95 $86.95 $84.95 GDNGIDMA $60.95 $58.95 $57.95 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 20 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.5 Lingo Products (Cont'd.) 5.5.3 Lingo Value Line (Cont'd.) C. Rates and Charges (Cont'd.) 1. Monthly Recurring Charges (Cont'd.) a. CenturyLink f/k/a Qwest Area (Cont’d.) CLLI Lingo Value Line 12 Months Lingo Value Line 24 Months Lingo Value Line 36 Months CLLI Lingo Value Line 12 Months Lingo Value Line 24 Months Lingo Value Line 36 Months GLFYIDMA $89.95 $86.95 $84.95 MTHOIDSO $60.95 $58.95 $57.95 GRACIDMA $60.95 $58.95 $57.95 MTPLIDMA $89.95 $86.95 $84.95 HALYIDMA $89.95 $86.95 $84.95 NMPAIDMA $46.95 $45.95 $44.95 HGMNIDMA $89.95 $86.95 $84.95 NPMOIDMA $60.95 $58.95 $57.95 IDCYIDMA $46.95 $45.95 $44.95 NZPRID01 $89.95 $86.95 $84.95 IDFLIDMA $89.95 $86.95 $84.95 PCTLIDMA $46.95 $45.95 $44.95 INKMIDMA $60.95 $58.95 $57.95 PCTLIDNO $46.95 $45.95 $44.95 JERMIDNM $60.95 $58.95 $57.95 PSTNIDMA $60.95 $58.95 $57.95 KAMHID01 $60.95 $58.95 $57.95 PYTTIDMA $60.95 $58.95 $57.95 KMBRIDMA $89.95 $86.95 $84.95 RBRTIDMA $89.95 $86.95 $84.95 KOSKID01 $89.95 $86.95 $84.95 RGBYIDMA $60.95 $58.95 $57.95 KTCHIDMA $60.95 $58.95 $57.95 RIRIIDMA $89.95 $86.95 $84.95 KUNAIDMA $60.95 $58.95 $57.95 RVSDIDMA $89.95 $86.95 $84.95 LAPWID01 $89.95 $86.95 $84.95 RXBGIDMA $60.95 $58.95 $57.95 LHSPIDMA $60.95 $58.95 $57.95 SDSPIDMA $60.95 $58.95 $57.95 LSMNIDMA $60.95 $58.95 $57.95 SHLYIDMA $60.95 $58.95 $57.95 LSTNIDSH $89.95 $86.95 $84.95 SHSHIDMA $89.95 $86.95 $84.95 MCCMIDMA $60.95 $58.95 $57.95 STARIDNM $89.95 $86.95 $84.95 MDTNIDMA $89.95 $86.95 $84.95 THTCIDMA $89.95 $86.95 $84.95 MELBIDMA $46.95 $45.95 $44.95 TWFLIDMA $46.95 $45.95 $44.95 MRDNIDMA $89.95 $86.95 $84.95 WESRIDMA $60.95 $58.95 $57.95 MRTGIDMA $60.95 $58.95 $57.95 WNDLIDMA $60.95 $58.95 $57.95 MTHOIDMA $89.95 $86.95 $84.95 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 21 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.5 Lingo Products (Cont'd.) 5.5.3 Lingo Value Line (Cont'd.) C. Rates and Charges (Cont'd.) 1. Monthly Recurring Charges (Cont'd.) b. Frontier Communications Northwest Area CLLI Lingo Value Line 12 Months Lingo Value Line 24 Months Lingo Value Line 36 Months CLLI Lingo Value Line 12 Months Lingo Value Line 24 Months Lingo Value Line 36 Months BNFYIDXX $96.95 $93.95 $90.95 PIRCIDXX $96.95 $93.95 $90.95 BOVLIDXX $96.95 $93.95 $90.95 PLMRIDXX $96.95 $93.95 $90.95 BYVWIDXX $96.95 $93.95 $90.95 PNHRIDXA $96.95 $93.95 $90.95 CLFKIDXX $96.95 $93.95 $90.95 PRLKIDXX $96.95 $93.95 $90.95 CRALIDXX $96.95 $93.95 $90.95 PRRVIDXX $96.95 $93.95 $90.95 DERYIDXX $96.95 $93.95 $90.95 PSFLIDXX $96.95 $93.95 $90.95 GENSIDXX $96.95 $93.95 $90.95 PTLTIDXX $96.95 $93.95 $90.95 HOPEIDXX $96.95 $93.95 $90.95 RTHDIDXX $96.95 $93.95 $90.95 HRSNIDXA $96.95 $93.95 $90.95 SNPNIDXX $96.95 $93.95 $90.95 HYLKIDXX $96.95 $93.95 $90.95 SPLKIDXX $96.95 $93.95 $90.95 KLLGIDXX $96.95 $93.95 $90.95 STMRIDXX $96.95 $93.95 $90.95 MLLNIDXX $96.95 $93.95 $90.95 WEPPIDXX $96.95 $93.95 $90.95 ORFNIDXC $96.95 $93.95 $90.95 WLLCIDXX $96.95 $93.95 $90.95 PECKIDXX $96.95 $93.95 $90.95 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 22 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.5 Lingo Products 5.5.5 Ernest Communications The following former products of Ernest were grandfathered and beginning with the first Lingo invoice, name will change to the Lingo product outlined below. A. Lingo Basic Plus: APG-Bl-2a-27.21 EZ Corp-Flat-34.05 Paradies-EZPl-Z1-ID-27.95 Boyd Coffee-Bl-2b- 27.99 FleetPride-Flat-30.20 RAC-Flat-29.54 Bus-Spc FurnRow-Bl-2b-24.71 RHF-11ID-EZPl-Z1-QID- 27.95 Carquest-Flat-30.91 Gordmans-Flat-28.41 RSigler-Bl-2b-19.06 Century Park Assoc- 28.09 GrtClps-EZ-Z1-QID- 28.95 Sm Bus-Z1-QID-24.95 Chicos-EZPl-27.87 ITT-Bl-2d-23.78 TX Rdhse-Bl-2b-25.99 Cintas-Flat-31.80 John Deere-Flat-28.00 Velocity-Flat-32.99 CT NR-EZ-Z1-ID-29.95 Lennox-Bl-2a-25.30 WCS-Z1-QID-32.37 CT-2011-Z1-L-QID- 22.67 MattressFirm-Flat-34.30 WCS-Z2-QID-40.48 Dussin-Bl-2a-17.33 MotionInd-Flat-34.99 B. Remote Call Forward (RCF) Remote Call Forward-QID-22.00 C. Lingo T Mo Svc-Bus-PRI Voice-399.00 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 23 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.6 Lingo T1 Products A. Regulations The 12-month, 24-month and 36-month term agreements are available for Services. Month-to-month service is not available. Early terminations will result in charge of $100 x months remaining. (Per Location) All Lingo Long Distance term offers are available in conjunction with these services. The standard allowance of 5000 long distance minutes to locations within the contiguous United States and any optional Long Distance Bundles purchased include: • Inbound and outbound long distance calls made to locations within the contiguous United States • 8XX Toll Free Service Long distance usage beyond the allowance and any purchased bundle is billed at $0.049 per minute and at $0.069 for 8XX toll-free calls. Lingo T1 services do not include calling cards, international calling, calls to AK, HI, PR, and USVI other US Territories, or Canada, directory assistance calling, or voice mail. These services are provided pursuant to other Company tariffs or tariff equivalents. Lingo T1 services are not available to telemarketing firms, Internet Service Providers (ISPs) or call center operations, and are only available in select CLLIs. End users may or may not choose Company IntraLATA and InterLATA long distance service. If end users utilize other long distance options there will be no price change. All charges are inclusive of regulatory and special fees. Additional Local, State, Federal & usage-based taxes will apply in accordance with regulatory requirements. May not be available in all service areas, limited to facility availability. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 24 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.6 Lingo T1 Products(Cont’d.) B. Products 1. Lingo T1 Complete The Lingo T1 Complete option offers up to 24 voice lines with symmetrical data speeds burstable to 1.544 Mbps with the data speed available depending upon voice utilization of the T1 circuit bandwidth. The Complete option also offers a number of additional features inclusive within the basic rates: • Long distance usage allowance of 5000 minutes per billing cycle for calls made to locations within the contiguous United States. • Unlimited IntraLATA long distance calling • Voice Features: Call Waiting Call Forwarding Three-Way Calling Speed Calling Distinctive Ringing Service Call Forwarding Busy Line Hunting Call Forwarding Don't Answer Remote Access - Call Forwarding Variable Call Return Selective Class of Call Screening Call Tracing Repeat Dialing Preferred Call Forwarding Call Block Anonymous Call Rejection Call Selector Enhanced Caller ID Caller ID Message Waiting Indication Calling number delivery blocking, per line Caller ID Deluxe Call Transfer Disconnect 2. Lingo T1 PRI The Lingo T1 PRI offers the following inclusive features: • Up to 23 ISDN B-Channels for Voice with D-channel for signaling • 20 Direct Inward Dialing (DID) Numbers • Caller name and number presentation • Direct cable connection from phone system • Unlimited IntraLATA long distance calling • Long distance usage allowance of 5000 minutes per billing cycle ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 25 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.6 Lingo T1 Products (Cont’d.) C. Non-Recurring Charges 1. New Install The length of the term agreement signed by the customer will determine the total non-recurring charge required for install: 12-Month Term Agreement = $600 24-Month Term Agreement = $300 36-Month Term Agreement = $0 2. Service Order Charges Service Order Charges apply for changes in service and for additions to service. Service Order Charges are in addition to all other applicable nonrecurring charges identified in this tariff. Charge Price Feature Add or Change $10.00 per Order Basic Service Change $10.00 per Order Establishing or Re-arranging Hunting $10.00 per Order Directory Listing Change $10.00 per Order Invoice Change $60.00 per Order Transfer of Service $60.00 per Order TN Change $25.00 per Order Line Signaling Change $25.00 per Order Vanity Number Search $25.00 per Order Establishing Dual Service $60.00 per Order Expedite Service Charge (T1 Circuits) $595.00 per Day per Circuit ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 26 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.6 Lingo T1 Products (Cont’d.) D. Non-Recurring Charges (Cont’d.) 3. Maintenance Visit Charges Maintenance Visit Charges apply when the Company dispatches personnel to a Customer's premises to perform work necessary for installing new service, effecting changes in service or resolving troubles reported by the Customer when the trouble is found to be caused by the Customer's facilities. Maintenance Visit Charges will be credited to the Customer's account in the event trouble is not found in the Company facilities, but the trouble is later determined to be in those facilities. The time period for which the Maintenance Visit Charges is applied will commence when Company personnel are dispatched at the Customer premises and end when work is completed. The rates for Maintenance of Service, therefore, vary by time per Customer request. Premise Work Charge $139.00 Initial Hour (time & materials) $165.00 Trouble Determination (per request) $110.00 Each Additional 30 minute increment $ 60.00 Each Additional Jack & Wiring (existing customer) $ 65.00 4. Monthly Recurring Charges Lingo T1 Complete $350.00 Lingo T1 Complete Lines $10.00 per line Lingo T1PRI $539.00 Lingo T1 PRI – block of 20 DIDs $5.00 per block ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 5 Original Page 27 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 5 – LOCAL EXCHANGE SERVICE (CONT’D.) 5.7 Lightyear Network Solutions: The following former products of Lightyear were grandfathered and beginning with the first Lingo invoice, name will change to the Lingo product outlined below. A. Lingo Basic Plus: BizValue Opportunity Plan B. Lingo T1 Integrated (Complete): DT-1 Equip Upgrade Dynamic T-1 6 line Dynamic T-1 Loop A Monthly Dynamic T-1 Monthly 12 lines ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 6 Original Page 1 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 6 – SUPPLEMENTAL SERVICES 6.1 Custom Calling Features The features in this section are made available to residential and business Customers. All features are provided subject to availability. Features may not be available with all classes of service. Transmission levels may not be sufficient in all cases. 6.1.1 Feature Descriptions Call Forward– Automatically routes incoming calls to a predetermined telephone number. Call Waiting – Signals the Customer with a burst of tone to indicate that another call is waiting. The second call can either be answered by flashing the switchhook or hanging up the phone and being rung back by the caller. Call Waiting ID - Includes all the features of Call Waiting and additionally provides for the display of the second caller's name and telephone number on Caller ID compatible Customer premises equipment. Three–Way Calling – Allows the Customer to add a third party to an existing conversation. Speed Calling 8– Allows the Customer to dial an abbreviated code to originate a call to any of 8 programmed telephone numbers. Speed Calling 30– Allows the Customer to dial an abbreviated code to originate a call to any of 30 programmed telephone numbers. Priority Call - Allows a Customer to assign a maximum of fifteen (15) callers' telephone numbers to a special list. The customer will hear a distinctive ring at his location when calls are received from callers' telephone numbers on that list. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 6 Original Page 2 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 6 – SUPPLEMENTAL SERVICES (CONT’D.) 6.1 Custom Calling Features (Cont’d.) 6.1.2 Description of Features (Cont’d.) Auto Call Back (*69) – Automatically redials the last incoming call. Auto Redial – Automatically redials a busy number for up to 30 minutes until line is available. Caller ID with Name – Provides for the display of the calling party name and telephone number on Caller ID compatible Customer premises equipment. Distinctive Ring - Allows Customers to designate up to two additional telephone numbers from which incoming calls will have a distinctive ring. Anonymous Call Rejection - Allows a customer to reject calls from callers who have activated the Selective Blocking feature in order to prevent the display of their telephone name/number. Caller Originating Trace – Allows the Customer to dial a Call Trace activation code to initiate a trace of the last incoming call without obtaining prior legal authorization or assistance from the Company. The results of a completed trace will be recorded in the Central Office and will be made available only to law enforcement agencies, as directed by the Customers. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 6 Original Page 3 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 6 – SUPPLEMENTAL SERVICES (CONT’D.) 6.1 Custom Calling Features (Cont’d.) 6.1.3 Rates and Charges A. Features Offered on Monthly Basis The following optional calling features are offered to Customers on a monthly basis. Customers are allowed unlimited use of each feature. No usage sensitive charges apply. Multiline Customers must order the appropriate number of features based on the number of lines which will have access to the feature. Feature Monthly Recurring Charge Accounting Codes $16.00 Call Forwarding Busy Line Don’t Answer $5.00 Call Forwarding Busy Line (overflow) Don’t Answer $6.50 Call Forwarding Don’t Answer $3.50 Call Forwarding Don’t Answer (expanded) $4.00 Call Forwarding Don’t Answer (programmable) $5.00 Call Forwarding Variable $9.45 Call Rejection $4.05 Call Transfer $6.00 Call Waiting $7.50 Call Waiting Identification $6.75 Caller ID with Privacy + N/A Caller Identification – Name and Number $7.15 Caller Identification – Number $6.75 Continuous Redial $3.15 Dial Call Waiting $1.95 Direct Dial Call Pick Up $0.90 Distinctive Alert $0.90 Hunting $19.00 Last Call Return $2.70 Priority Call $3.15 Remote Access Forwarding $7.20 Restrict Toll $6.00 Call Forwarding – Busy Line Expanded $5.00 Call Forwarding – Busy Line External $3.00 Call Forwarding – Busy Line Overflow $4.09 Call Forwarding - Busy Line Programmable $5.40 Scheduled Forwarding $8.95 Selective Call Forwarding $3.15 Three Way Calling $4.05 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 6 Original Page 4 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 6 – SUPPLEMENTAL SERVICES (CONT’D.) 6.1 Custom Calling Features (Cont’d.) 6.1.3 Rates and Charges (Cont’d.) B. Features Offered on a Usage Sensitive Basis The following features are available to all local exchange Customers where facilities and services permit. Customers may utilize each feature by dialing the appropriate access code. The Customer will be billed a per use charge each time the feature is used by the Customer. Customers may choose to subscribe to these features on a monthly basis to obtain unlimited use of these features for a fixed monthly charge. Custom Calling Feature Per Use Call Trace $1.00 Usage Basis Continuous Redial $0.75 Last Call Return $0.75 Three Way Calling $0.75 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 6 Original Page 5 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 6 – SUPPLEMENTAL SERVICES (CONT’D.) 6.2 Directory Assistance Services 6.2.1 Directory Assistance A. General A Customer may obtain assistance, for a charge, in determining a telephone number by dialing Directory Assistance Service. A Customer can also receive assistance by writing the Company with a list of names and addresses for which telephone numbers are desired. B. Regulations There are no call allowances for Directory Assistance Services. A Directory Assistance Charge applies for each call to Directory Assistance for telephone number(s), area code(s), and/or general information requested from the Directory Assistance operator except as follows: a) Calls from coin telephones, including COCOTS (Customer Owned Coin Operated Telephone Sets). b) Requests in which the Directory Assistance operator provides an incorrect number. The Customer must inform the Company of the error in order to receive credit. c) Customer experiences poor transmission or is cut off during the call. d) Customers will be provided with a maximum of two (2) telephone numbers for each call to Directory Assistance. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 6 Original Page 6 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 6 – SUPPLEMENTAL SERVICES (CONT’D.) 6.2 Directory Assistance Services (Cont’d.) 6.2.1 Directory Assistance (Cont’d.) C. Rates Per Call to Directory Assistance: $3.99 Directory Assistance Call Completion $3.99 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 6 Original Page 7 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 6 – SUPPLEMENTAL SERVICES (CONT’D.) 6.3 Local Operator Service Local calls may be completed or billed with the live or mechanical assistance by the Company's operator center. Calls may be billed collect to the called party, to an authorized 3rd party number, to the originating line, or to a valid authorized calling card. Local calls may be placed on a station to station basis or to a specified party (see Person to Person), or designated alternate. Usage charges for local operator assisted calls are those usage charges that would normally apply to the calling party's service. In addition to usage charges, an operator assistance charge applies to each call: 6.3.1 Rates Usage Rates Usage charges will be billed at the rate in effect for the presubscribed service plan purchased by the Customer. See Section 5 of this tariff. Per Call Service Charges Busy Line Verification $1.25 Busy Line Interrupt $2.00 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 6 Original Page 8 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 6 – SUPPLEMENTAL SERVICES (CONT’D.) 6.4 Busy Line Verification and Emergency Interrupt Service Upon request of a calling party the Company will verify a busy condition on a designated local service line. The operator will determine if the line is clear or in use and report to the calling party. At the request of the Customer, the operator will interrupt the call on the busy line. Emergency Interruption is only permitted in cases where the calling party indicates an emergency exists and requests interruption. If the Customer has the operator interrupt a call, both the Busy Line Verification and the Emergency Interrupt charge will apply. No charge will apply when the calling party advises that the call is to or from an official public emergency agency. Busy Verification and Emergency Interrupt Service is furnished where and to the extent that facilities permit. The Customer shall identify and save the Company harmless against all claims that may arise from either party to the interrupted call or any person. Busy Line Verification: $1.25 Busy Line Interrupt $2.00 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 6 Original Page 9 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 6 – SUPPLEMENTAL SERVICES (CONT’D.) 6.5 Directory Listing Service 6.5.1 Directory Listing Definitions Primary Listing - One listing, termed the primary listing, is included with each Customer's service with the primary line of a line hunting group and with each Joint User service. Non-Listed Number (Private Directory Service) - A Non-Listed Number will be furnished at the Customer's request, providing for the omission or deletion of the Customer's listing from the telephone directory. Such listings will be carried in the Company's directory assistance and other records and will be given to any calling party. Non-Published Number (Semi-Private Directory Service) - A Non-Published Number will be furnished at the Customer's request. A Non-Published Number is not listed in the telephone Company's directories, or on directory assistance records. Listing information (name, address and number) on a Non-Published Number is not available to the general public. Additional Listings - At a charge, additional listings may be included in the alphabetical directory and on directory assistance records, or appear on directory assistance records only. The monthly rate for additional listings apply when the listings appear in Directory Assistance records in accordance with the date requested by the Customer. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 6 Original Page 10 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 6 – SUPPLEMENTAL SERVICES (CONT’D.) 6.5 Directory Listing Service (Cont’d.) 6.5.2 Rates Monthly Recurring Charge Primary Listing $1.90 Additional Listings $6.50 Non-Listed Number, per account $1.60 Non-Published Number, per account $6.50 Foreign Listing $6.50 Cross Reference Listing $6.50 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 7 Original Page 1 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 7 – LONG DISTANCE SERVICES AND RATES 7.1 General Long Distance service is only available in conjunction with local service. 7.2 Default Rate Default (also known as Casual) Rate: A per-minute rate, with a three-minute minimum, is applicable to interLATA or intraLATA intrastate calls placed by callers who access Lingo Telecom service by dialing Lingo’s 1010XXXX numbers or are no longer a Lingo Telecom local customers but did not change their long distance carrier. This charge does not apply to any former business customers who qualify for Lingo Long Distance Only Plans. Per Minute Default Usage Rate All Times of Day $0.099 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 7 Original Page 2 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 7 – LONG DISTANCE SERVICES AND RATES (CONT’D.) 7.3 Additional Services and Charges Long Distance Only Monthly Recurring Charge $4.95 Payphone Origination Charge $2.55 Monthly Minimum Charge – Long Distance Only $4.95 Toll Free per Line $5.00 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 1 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES 8.1 Primus Telecommunication, Inc. Services and Rates All Services listed in this section are grandfathered to existing Customers at their existing locations. If the Customer of record changes, or if the Service is moved or disconnected the Service will no longer be available and Customer must subscribe to an alternate service. Switched network services are designed for business and residential use. Calls are billed in increments with a minimum increment of six (6) seconds. The minimum call duration for billing purposes is thirty (30) seconds. No minimum commitment is required. Calls originate from Customer-provided standard business or residential switched access lines. Presubscribed service is available from equal access originating end offices only. Travel service calls may be made from any area in the state ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 2 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.1 Primus Services and Rates (Cont’d.) 8.1.1 Primus Description of Service A. Global Passport Card Global Passport Card service is available to business Customers of Carrier's long distance services. Customers will reach Carrier's network via a toll free number. A Customer who elects to use this service will pay the tariffed rates for calls charged to the card. Charges for such calls appear on the Customer's regular monthly bill. B. Spectra Basic Service Spectra Basic Service consists of switched outbound calling plans targeting business Customers with an estimated minimum monthly usage of at least $50.00. Calls are billed in six (6) second increments following a minimum billing period of six (6) seconds. There are no minimum monthly usage requirements; however, Customers spending less than $50.00 will be billed a monthly charge of $5.00. Intrastate service is offered in conjunction with Interstate service. C. Spectra Dedicated Service Spectra Dedicated Service is a combined dedicated Tl access outbound and inbound calling plan targeting business Customers with an estimated minimum monthly usage of at least $2,500.00. Calls are billed in six (6) second increments following a minimum billing period of six (6) seconds. Intrastate service is offered in conjunction with Interstate service. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 3 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.1 Primus Services and Rates (Cont’d.) 8.1.1 Primus Description of Service (Cont'd.) D. Global Access Direct Service Global Access Direct Service is an outbound calling plan that is accessed via a Company-designated toll-free access number. Calls are billed in six (6) second increments following a minimum billing period of thirty (30) seconds. There are no minimum monthly usage requirements, however, Customers spending less than $50.00 will be billed a monthly charge of $5.00. The plan does not require that the Customer be presubscribed to Primus, nor does it require an authorization code. The plan only requires that the calling number be recognized as belonging to Global Access Direct subscriber. Calls from non-equal access areas, cellular phones, or any other form of call origination that fails to deliver automatic number identification (ANI) to Primus, will be blocked. Intrastate service is offered in conjunction with Interstate service. The company reserves the right to periodically review its usage records to ensure that Customers are subscribed to the plans that best align with their demonstrated volumes. E. Primus Passport Postpaid Service Primus Passport Postpaid Service is available in conjunction with other Primus services, or as a stand-alone offering. The service is typically used for originating telephone calls while away from home or office. Service is accessed by dialing the Company-designated toll-free access number, a valid authorization code, and the destination number. Depending on the rate plan, calls are either billed in (a) six (6) second increments following a minimum billing period of thirty (30) seconds, or (b) sixty (60) second increments following a minimum billing period of sixty (60) seconds. Intrastate service is offered in conjunction with Interstate service. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 4 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.1 Primus Services and Rates (Cont’d.) 8.1.1 Primus Description of Service (Cont'd.) F. Spectra Toll-Free Service Spectra Toll-Free Service is a switched inbound calling plan targeted to Customers with an estimated minimum monthly usage of at least $50.00. Calls are billed in six (6) second increments following a minimum billing period of six (6) seconds. There are no minimum monthly usage requirements. Intrastate service is offered in conjunction with Interstate service G. Spectra Dedicated Toll-Free Service Spectra Dedicated Toll-Free Service is a combined dedicated T-1 inbound calling plan targeting business customers with an estimated minimum monthly usage of at least $2,500.00. Calls are billed in six (6) second increments following a minimum billing period of six (6) seconds. Interstate service is offered in conjunction with interstate service H. LCR Best business Service LCR Best business Service is a switched service designed for former business Subscribers of Primus' affiliate; Least Cost Routing, Inc. Calls are billed in sixty (60) second increments. No monthly minimum required. I. DVD 2000 Service DVD 2000 Service is a switched service designed for both business and residential Subscribers with limited international calling. Calls are billed in six (6) second increments. No monthly minimum required ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 5 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.1 Primus Services and Rates (Cont’d.) 8.1.1 Primus Description of Service (Cont'd.) J. SME Casual Caller Service SME Casual Caller Service is a switched service designed for both business and residential users who make a small amount of long distance calls each month. Specifically, Customers who are not PICed to Primus using dial around services or have not established an account directly with Primus receive the rates associated with this Service. Calls are billed in sixty (60) second increments. K. Business VoiceLink Service Business VoiceLink Service is a switched service designed for both business and residential Subscribers in which intrastate calls comprise the minority of all calls. Calls are billed in six (6) second increments. No monthly minimum required. L. Voice Solutions 1 Service* Voice Solutions 1 Service is a switched service designed for both business and residential Subscribers. On average, the majority of these Subscribers' calls are intrastate toll calls. Calls are billed in six (6) second increments. No monthly minimum required ** Business VoiceLink Service has been grandfathered and is no longer available to new Subscribers. * Voice Solutions 1 Service has been grandfathered and is no longer available to new Subscribers. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 7 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.1 Primus Services and Rates (Cont’d.) 8.1.1 Primus Description of Service (Cont'd.) M. TeraFon Service TeraFon is a fully-integrated business service designed to meet the communication needs of businesses with outbound and/or inbound service requirements. TeraFon provides both switched and dedicated access capabilities. All services, switched and dedicated, inbound and outbound, are billed in six (6) second increments with a six (6) second minimum billing period. TeraFon encompasses several pricing options (see section 8.1.2 (N)) with varying Minimum Monthly Revenue Commitments ("MMRC") that reflect common spending patterns of the business customer. International interstate, intrastate and calling card calls contribute to the calculation of gross monthly usage associated with the corresponding MMRC. Directory assistance and operator service charges do not apply to the calculation of gross monthly usage. The MMRC is applied to a single access type (switched or dedicated). The MMRC may be applicable to a single service type (outbound, inbound or travel) or to a combination of the three service types (outbound, and travel). An account with inbound, outbound and travel service, utilizing the same access type, will only have one MMRC. Each TeraFon account will benefit from a 90-day ramp-up period in which to accrue sufficient usage to meet the corresponding MMRCs Once the ramp-up period has expired, customers billing less than the product. MMRC will automatically be assessed a fee equivalent to the difference between actual gross usage and the pre-determined MMRC amount Several TeraFon service options contain term plan agreements. Customers terminating service prior to the expiration date of their term plan agreement will be assessed the MMRC for the months remaining in the term plan agreement. The termination liability will be billed in one lump sum and payment is required within thirty (30) days of cancelation ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 8 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.1 Primus Services and Rates (Cont’d.) 8.1.1 Primus Description of Service (Cont'd.) M. TeraFon Service (Cont’d.) 1000 Switched Service This service is available to customers who commit to an MMRC of $1000 per month and twelve (12) month term plan. TeraFon 1000 service affords both outbound and inbound calling capabilities over switched facilities. TeraFon 1000 inbound calls terminate over customer• provided business switched access lines. TeraFon 5000 Switched Service This service is available to customers who commit to an MMRC of $5000 per month and twelve (12) Month term plan. N. Primus Select Services – Switched Primus Select Service-Switched is a switched service designed for businesses. This service is available to customers that enroll in a one (1) year term plan. Calls are billed in six (6) second increments. O. Hello Greece Service Hello Greece Service is a switched service designed for customers who make a large volume of calls to Greece. International and interstate services are offered in conjunction with intrastate service. Calls are billed in sixty (60) second increments. No monthly minimum is required. P. Directory Assistance Long Distance Directory Assistance charges apply on either a per call or per minute basis for each call to the Directory Assistance Bureau. Up to two requests may be made on each call to Director Assistance. The Directory Assistance charge applies regardless of whether the Directory Assistance Bureau is able to furnish the requested telephone number. *Hello Greece Services have been grandfathered and is no longer available to new Subscribers ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 9 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.1 Primus Services and Rates (Cont’d.) 8.1.2 Primus Rate Schedules This section sets forth the rates and charges applicable to Carrier's service offerings. Calling card calls from payphones may be subject to additional surcharges. A. Global Passport Card Service Rate Per Minute: $0.0690 B. Spectra Basic Service Rate Per Minute: $0.2500 C. Spectra Dedicated Service Outbound Rate Per Minute: $0.1320 D. Global Access Direct Service Rate Per Minute: $0.099 E. Primus Passport & Postpaid Service Rate Per Minute: $0.1490 Per Call Surcharge: $0.5000 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 10 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.1 Primus Services and Rates (Cont’d.) 8.1.2 Primus Rate Schedules (Cont'd.) F. Spectra Toll-Free Service Rate Per Minute: $0.2600 G. Spectra Toll Free Dedicated Service Rate Per Minute: $0.1460 H. LCR Best Business Service Outbound Inbound Rate Per Minute: $0.200 $0.1690 I. DVD 2000 Services Outbound Inbound Rate Per Minute: $0.066 $0.066 J. SME Casual Caller Service Outbound Inbound Rate Per Minute: $0.4500 $0.4500 K. Business VoiceLink Service* Outbound Inbound Rate Per Minute $0.2200 $0.2200 L. Voice Solutions Outbound Inbound Rate Per Minute $0.1200 $0.1200 *Business VoiceLink and Voice Solutions 1 Services have been grandfathered and are no longer available to new Subscribers. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 11 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.1 Primus Services and Rates (Cont’d.) 8.1.2 Primus Rate Schedules (Cont'd.) M. TeraFon Service TeraFon Service 1000 Switched Service Outbound Inbound Rate Per Minute: $0.1500 $0.1500 TeraFon 5000 Switched Service Outbound Inbound Rate Per Minute *No Inbound Service $0.065 N/A N. Primus Select Service Switched Outbound Inbound Rate Per Minute: $0.0850 $0.0850 O. Hello Greece Service Outbound Inbound Rate Per Minute $0.3200 $0.3200 P. Long Distance Directory Assistance Service Spectra Basic Spectra Dedicated Tera Fon 1000 DVD2000 SME Casual Caller All other services $0.70 per minute $0.70 per minute $0.95 per inquiry $0.95 per inquiry $0.95 per inquiry $0.68 per inquiry *Hello Greece Service has been grandfathered and is no longer available to new subscribers . ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 12 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates This Section 8.2 of the Tariff contains the regulations and charges that apply to the intrastate switched telecommunications services previously provided to Customers by Cable & Wireless USA, Inc. (C&W) between locations within the State of Idaho on the date of October 29, 2002, and are thereafter provided by Primus Telecommunications, Inc. ("Primus" or "Carrier"). All services referenced herein are grandfathered, and are not available to new Primus subscribers. To the extent that the terms and conditions set forth in Section 8 (except any terms and conditions regarding the calculation or application of rates) are (i) in direct conflict with those set forth in Section 2 of this Tariff, and (ii) are less favorable to the Customer, the terms and conditions of Section 2 of this Tariff shall apply. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 13 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.1 Service Descriptions A. Intrastate Services Offered Primus shall offer the Intrastate Services previously offered by C&W USA in Idaho. Because Primus did not purchase the trademark or other intellectual property of C&W, the Interstate Services offered to such customers are functionally the same but are now referred to as CLD, CF, CE, CVNS, CV, CVS, CSD, CBFI, CBFB, CC, CG, CR, CToll Free in this Tariff. All services described herein are grandfathered as of the effective date and are no longer available to new Primus subscribers. 1 CLD and CFS are traditional outbound Services for switched access Customers. CToll Free is the inbound Service option for CLD and CF Services. 2. CE uses dedicated access for both outbound and inbound Service. 3. CVNS, CV, CS, CSD, CBFI, CBFB, CC, CG and CR are integrated offerings of inbound and outbound Services with switched or dedicated access, that provide unified Service for single or multi-location Customers. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 14 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.1 Service Descriptions (Cont'd.) A. Intrastate Services Offered (Cont'd.) 4. CPCC Service (prepaid calling card) enables the Card Holder to complete an outbound direct dial call from any touch-tone or rotary telephone in Idaho. Service is accessed by dialing a designated Toll Free number and a card identification number. The Customer has an option to "Recharge" available balance on the CPCC Service card. If a card is Recharged, after the earlier of when the Card's value balance first becomes zero or the expiration of the Card's validity period, for each call placed through the Card, the Card's then- remaining recharge amount balance shall be decremented at the rate applicable to the Plan specified by the Customer. The Recharge rates assumes that Primus shall pay to the applicable taxing entity any applicable Federal excise and state and local telecommunications taxes and surcharges computed based on the Recharge rates. Each such call shall be decremented in 6-second increments with a 30-second minimum decrement per call. In addition, the Card's then-remaining Recharge Amount balance shall be decremented for any applicable local, state or international taxes and surcharges. When a Card's then-remaining Recharge amount balance, based on the call then in progress, is thirty (30) seconds an announcement shall be made indicating that the call shall be automatically terminated when the Card's Recharge Amount balance becomes zero. The maximum dollar value of each Recharge Amount shall be $50.00. To Recharge a Card, the Cardholder shall call a designated toll-free number and, in response to the automated voice prompts, provide (i) its account number for a major credit card accepted by Primus, (ii) PIN, and (iii) other pertinent information. A Recharge amount may be used by the Cardholder only within one (1) year from the date the Cardholder Recharges its Card. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 15 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.1 Service Descriptions (Cont'd.) A. Intrastate Services Offered (Cont'd.) 4. (Cont'd.) Each Recharge amount shall be non-refundable and shall be billed by Primus to the Cardholder via the Cardholder's designated credit card account. For any Recharge amount that a Cardholder fails to pay to Primus via the Cardholder's credit card account, the Customer shall pay such amount to Primus within fifteen (15) days of the Customer's receipt of written notice thereof from Primus. If Primus notifies the Customer that a credit card company has notified Primus that a Recharge amount is on-collectable and if Primus provides to the Customer the supporting documentation that Primus has received from the credit card company with regard to such Recharge amount, the Customer shall pay such amount to Primus within fifteen (15) days after the Customer's receipt of Primus' notice. Primus may immediately, and without prior notice to the Customer or the Cardholder, terminate the Recharge option for a particular PIN for any of the reasons for disconnection applicable to other Services and specified in this tariff. In the event the Recharge option is terminated for a particular PIN, Primus shall not be obligated to pay the Customer for any Recharge Payments associated with that PIN. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 16 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.1 Service Descriptions (Cont'd.) A. Intrastate Services Offered (Cont'd.) 5. Alternative Channels Services These services were formerly a group of interexchange switched services marketed under the name of T-NET - A Division of Cable & Wireless USA, Inc., via alternative distribution channels, including outside sales force. a. CTLD A group of inbound and outbound service offerings with switched or dedicated access, available only via CT LD distribution channel. Please see section 8.2.2.(L) for additional information. Minimum monthly usage requirements apply as well as monthly recurring charges. In addition to basic 1 + services, additional features are available: ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 17 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.1 Service Descriptions (Cont'd.) A. Intrastate Services Offered (Cont'd.) 5. Alternative Channels Services (Cont'd.) a. Toll Free Features Multi-Location Routing Features - billed on per feature, per toll-free number basis. A set-up fee and a change charge apply. The following are available: Day of Year Day of Week Time of Day Percent of Calls Area Code Area Code and Exchange b. Selected Coverage Blocking Features Blocking features are available for selected area code or area code and exchange blocking. Services is billed on per feature, per toll-free number basis. A set-up fee and a change charge apply. c. Real Time ANI A set - up fee applies. d. Programmable Toll Free Permits Customer to redirect calls from one terminating location to another. A recurring monthly fee applies per each toll free number. e. Toll Free Directory Assistance Listing Recurring monthly fee per toll free number. f. Accounting Features Security and Alpha Account Codes have a per account charge ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 18 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.1 Service Descriptions (Cont'd.) A. Intrastate Services Offered (Cont'd.) 5. Alternative Channels Services (Cont'd.) g. CDR Billing Charges Set-up and monthly media charges. Set-up and monthly media charge for weekly billing h. Alternative Channel CBFI A group of integrated inbound and toll free service offerings with switched and dedicated access, available via selected distribution channel. Minimum monthly usage requirements and/or term commitments may apply. Customers may choose from several different rate plans, based on a combination of interstate and international rate levels, as well as other, administrative features available with each plan that best appeal to the customer. Switched outbound and inbound calls, dedicated inbound calls are billed in 6-second increments, after a 30- second minimum call duration. Dedicated outbound calls are billed in 6- second increments, after an 18-second minimum call duration. See sections 8.2.2.(I) and 8.2.2.(K) for more information. i. Premium Alternative Channel Long Distance ("PACLD") An inbound, outbound switched access 1 + service, available only via select distribution channel. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 19 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.1 Service Descriptions (Cont'd.) A. Intrastate Services Offered (Cont'd.) 6. CC Services A group of integrated inbound and toll free service offerings with switched and dedicated access, available to customers via selected distribution channel. Set up fees, other monthly fees and minimum monthly usage requirements may apply. Calling card and administrative features are available to CC customers. Switched outbound and inbound calls, dedicated inbound calls are billed in 6- second increments, after a 30-second minimum call duration. Dedicated outbound calls are billed in 6-second increments, after an 18-second minimum call duration. For CC rates, see section 8.2.2.(M) of this Tariff. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 20 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.1 Service Descriptions (Cont'd.) A. Intrastate Services Offered (Cont'd.) 7. CG Service CG offered in conjunction with the Company's interstate CG service, provides the functionality and capabilities of a private network through the use of shared transmission facilities, operated by a single software- controlled management system. CG utilizes switched or dedicated access, is available to single or multi-location customers, and is compatible with most existing public and private networks. CG intrastate usage is billed at a flat rate that is not time of day or distance sensitive. Excluding Mexico, CG basic Outbound service is billed with an 18-second minimum, in I- second increments thereafter. Toll• free service associated with CG is billed in the same increments as CBFI set forth in Section 5.4 of this tariff. CG calling types include On-Net to On-Net, On-Net to Off-Net, Off-Net to On-Net, and Off-Net to Off-Net. Discounts off of CG usage may apply based upon customer's monthly traffic volume combined with a one to three year term commitment. Monthly recurring and non- recurring charges, Directory Assistance, and 976 calls do not apply in calculating volume discounts. For CG rates, see section 8.2.2.(N) of this Tariff. Other optional CG customer features and capabilities are set forth in Primus' Schedules.* CG On-Net and Off-Net capability is defined below. On-Net - CG customer locations connected to Primus network via dedicated access facilities. Off-Net- CG location which accesses CG network via switched access; calls made by CG customer location terminating to a non-CG location. * This refers to CG service which is part of the interstate Cable & Wireless offering, formerly found in Cable & Wireless' FCC tariffs. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 21 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.1 Service Descriptions (Cont'd.) A. Intrastate Services Offered (Cont'd.) 8. CR Service CR provides switched access, inbound and outbound service, at a flat rate that is not time of day or distance sensitive. Calls are billed in 6-second increments, after a 30-second per call minimum. Optional Conference call service, described in Section 8.2.1 of this tariff, is available to CR customers. A $25 minimum monthly usage charge (MMUC) applies, excluding taxes and surcharges. If MMUC is not met, a $3.00 charge will be assessed and added to Customer's invoice. Usage rates applicable to Conference Calling are set forth in Section 8.2.3 of this tariff. Rate Per Minute $.2500 CG and CR services have been grandfathered and are no longer available to new subscribers. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 22 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.1 Service Descriptions (Cont'd.) B. Billing Information 1. When a call is established in one time-of-day rate period and ends in another, the rate in effect at call origination applies to the entire call duration. 2. The hours included in a rate period (e.g., 8 am- 5 pm) apply from the first stated hour (e.g., 8 am) and continue to, but do not include, the second stated hour (e.g., 5 pm). 3. Unless otherwise specified, time-of-day rate periods are as follows: Day: Monday – Friday, 8 am – 5 pm Evening*: Sunday – Friday, 5 pm – 11 pm Night/Weekend: All other times Peak: Monday – Friday, 8 am – 5 pm Off-Peak**: All other times * Evening rate applies during Holidays, unless a lower rate would normally apply. ** Off-Peak rate applies during Holidays. 4 Minimum Call Completion Rate: The Primus network is designed to insure that no more than 5% of all calls are blocked during the busy hour of the average business day. The network circuits are designed and engineered to provide high quality transmission of the human voice with a minimum level of impairment such as noise and echo. However, overall quality may vary somewhat due to the variability in quality of connections provided by the local telephone companies or the transmission facilities of underlying carriers, which are beyond Primus' control. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 23 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.1 Service Descriptions (Cont'd.) B. Billing Information (Cont'd.) 5 Timing of Calls: a. On direct dialed outbound and inbound calls provided pursuant to this tariff, and except as set forth in Section 8.2.1(B)(5)(c) below, chargeable call duration accrues from the time the called party answers, as indicated by Carrier's receipt of answer supervision, until one of the parties hangs up, as detected by Carrier's equipment. b. Carrier may receive answer supervision signaling directly from local exchange carriers, may employ software answer supervision, or may receive answer supervision from other interexchange carriers. These other interexchange carriers may themselves employ either local exchange carrier-provided answer supervision or some other method of determining called party on- hook or off-hook status. c. Call duration recording of Conference Calling and Operator Service calls does not necessarily employ answer supervision on every call. C Toll Free Service calls terminating on a Customer's PBX or comparable Customer premises equipment will be timed commencing when Carrier receives answer supervision from such communications system ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 24 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.1 Service Descriptions (Cont'd.) C. Additional Options - Switched Service 1. Customized Discounts Unless otherwise stated, all discount schedules involving usage levels incorporate intrastate, interstate, and international calling. Discounts do not apply to Directory Assistance and 976 surcharges. Area Code Select - applies to calls made to the area code Customer calls most often; can be used with Regional Zone, Intra-Company or VIP discounts. Toll Free Area Code Select - applies to calls made from the area code generating the highest Toll Free volume calling; can be used with Regional Zone, Intra-Company or VIP discounts. CAP500 - program for CLD and CF Customers, replacing all other discounts. Intra-Company - applies to calls to Customer designated company locations; mutually exclusive with Regional Zone and VIP. Regional Calling Zone - applies to calls to or from the zone Customer selects (from 1 of 10 predetermined zones); mutually exclusive with Intra-Company and VIP. Super Saver Number - applies to call to the telephone number Customer calls most often. Term Plan - involves a minimum monthly billed usage and commitment to a contract term of 12, 18, 24, or 36 months. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 25 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.1 Service Descriptions (Cont'd.) C. Additional Options - Switched Service (Cont'd.) 2. Directory Assistance Directory Assistance is available. A per call charge will be applied to each call. The Directory Assistance charge applies to each call regardless of whether the Directory Assistance Bureau is able to furnish the requested telephone number. A credit allowance for Directory Assistance will be provided if the Customer experiences poor transmission quality; receives an incorrect telephone number; or inadvertently misdials the intended Directory Assistance number. 3. 976 Surcharge Calls to a 976-XXXX number will be assessed a surcharge. 4. Toll Free Call Attempts If a Customer's volume of uncompleted Toll Free calls exceeds 50% of call attempts, a surcharge will be assessed. 5. Conference Calling A variety of options for setting up conference calls is available. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 26 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.1 Service Descriptions (Cont'd.) C. Additional Options - Switched Service (Cont'd.) 6 Operator Services - The following operator assistance options are available: Credit Card Collect Call/3rd Party Billed Station-to-Station Person-to-Person 7. Expedite Charge If the Customer requests Primus to expedite installation of Service, the Customer agrees to pay any and all expedite costs and charges associated with the expedite requests. The Customer understands that the installation of local access lines is not under the direct control of Primus. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 27 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates A. CLD* All CLD calls are billed in 1-minute increments. 1 Usage Per Minute Base Rates Mileage Rates 0-10 $.2090 11-22 $.3090 23-55 $.3990 56-124 $.4690 125-292 $.5090 293+ $.5390 2. Discounts Volume Discount The following volume discounts apply to CLD: Usage Discounts $250.00 – 1499.99 5% $1500.00 – 2999.99 10% $3000.00 + 20% Other Discounts - CAP 500 $500/month minimum; a $50 charge applies to each month that the Customer does not meet the monthly minimum. *The CLD product has been grandfathered. Only current CLD Customers, subject to the terms and conditions of this plan, are eligible to receive the discounts ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 28 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) B. CF II* All CF II calls are billed in 6-second increments, after a 30-second minimum initial billing period. 1. Usage Per Minute Base Rates Mileage Rates All $0.2690 2. CF II Discounts Volume Discount Monthly Usage $1500.01-$5000 Discount 7% $5000.01 + 9% Other Discounts: Area Code Select 5% * The CF II product has been grandfathered. Only current CF II Customers, subject to the terms and conditions of this plan, are eligible to receive the discounts. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 29 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) C. CF III* All CF III calls are billed in 6-second increments, after a 30-second initial billing period. 1. Per Minute Usage Charges Mileage Rate All $0.2690 2. CF III Discounts a. CF III Volume Discounts Volume Discount Monthly Usage Discount $150.01-300.00 5% 300.01-2,000.00 8% 2,000.01+ 12% b. Other CF III Discounts CAP 500 (replaces all other discounts) $500/month minimum; if not met, a $50 charge applies. $5 Donation monthly minimum; if location does not meet minimum, the difference between billed usage and $50.00 will be added to Customer's bill. Area Code Select 5% Super Saver Cities 5% * The CF III product has been grandfathered. Only current CF III Customers, subject to the terms and conditions of this plan, are eligible to receive the discounts ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 30 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) D. CToll Free* CToll Free terminates on switched access lines. Calls are billed in 6-second increments, after a 30-second minimum initial billing period. 1. Per Minute Usage Charges- Mileage Rate All $0.2490 2. CToll Free Discounts Volume Discount Monthly Usage $75.00-$349.99 Discount 4% $350+ 12% * The CToll Free product has been grandfathered. Only current CToll Free Customers, subject to the terms and conditions of this plan, are eligible to receive the discounts. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 31 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) E. CE Service* All CE calls are billed in 6-second increments. Outbound calls have an 18- second minimum initial billing period. Inbound calls have a 30-second minimum initial billing period. 1. CE Outbound - Per Minute Usage Charges: Mileage Rates All $0.1790 2. CE Outbound Discounts Volume Discount Monthly Usage Discount $1,000.01-$3,000 4% $3,000.01-$10,000 8% $10,000.01 + 10% Other CE Discounts Set-up Fee $100/month Discount 5% 3. CE Toll Free Per Minute Usage Charges Mileage Rate All $0.1942 T-1 Access Special Rate Mileage Rate All $0.1685 *The CE product has been grandfathered. Only current CE Customers, subject to the terms and conditions of this plan, are eligible to receive the discounts. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 32 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) E. CE Service* (Cont'd.) 4. CE Toll Free Discounts Volume Discount Monthly Usage $1,000.01-3,000 Discount 4% 3,000.01-10,000 8 10,000.01+ 10 * The CE product has been grandfathered. Only current CE Customers, subject to the terms and conditions of this plan, are eligible to receive the discounts. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 33 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) F. CV* All CV calls are billed in 6-second increments, after a 30-second minimum initial billing period. 1. CV Switched Outbound - Per Minute Usage Charges Mileage Rate All $0.2590 2. CV Switched Toll Free – Per Minute Usage Charges Mileage Rate All $0.2590 3. CV Dedicated Outbound - Per Minute Usage Charges Mileage Rate All $0.1790 4. CV Dedicated Toll Free - Per Minute Usage Charges Mileage Rate All $0.1890 5. CV Discounts Volume Discount Monthly Usage Discount $200.01-$1,00.00 4% $1,000.01-$3,500.01 8% $3,500.01 + 10% Both international and domestic usage will be used to calculate the applicable volume discount. * The CV product has been grandfathered. Only current CV Customers, subject to the terms and conditions of this plan, are eligible to receive the discounts. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 34 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) F. CV* (Cont'd.) Other CV Discounts: Area Code Select 5% Toll Free Area Code Select 5% Intra-Company 5% Regional Zone Monthly Recurring Charge $15.00 Discount 5% VIP Numbers Monthly Recurring Charge $5.00 (Monthly charge waived if domestic usage over $100) Discount 5% Term Plan MMUC ($) Length of Term (Months) Discount (%) 200 12 2 1,000 12 5 400 24 7 1,500 24 12 400 36 9 1,500 36 13 The 18-month term plan has been eliminated Customers currently on the 18- month term plan will be converted to the 24-month term plan. Term Plan MMUC ($) Length of Term (Months) Discount (%) 100 12 2 1,000 12 5 250 24 7 1,000 24 12 250 36 9 1,000 36 13 *The CV product has been grandfathered. Only current CV Customers, subject to the terms and conditions of this plan, are eligible to receive the discounts. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 35 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) G. CVNS* All CVNS calls are billed in 6-second increments. Outbound calls have an 18- second minimum initial billing period. Inbound calls have a 30-second minimum initial billing period. 1. Switched Outbound Service - Per Minute Usage Charges Mileage Rate All $0.2590 2. CVNS Switched Toll Free Service - Per Minute Usage Charges Mileage Rate All $0.2590 3. CVNS Dedicated Toll Free - Per Minute Usage Charges Mileage Rate All $0.1890 4. CVNS Dedicated Outbound - Per Minute Usage Charges Mileage Rate All $0.1790 * The CVNS product has been grandfathered. Only current CVNS Customers, subject to the terms and conditions of this plan, are eligible to receive the discounts. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 36 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) G. CVNS* (Cont'd.) 5. CVNS Discounts Volume Discount Monthly Usage Discount $1,000.01-$3,000 4% $3,000.01-$10,000 8% $10,000.01 + 10% Both international and domestic usage will be used to calculate the applicable volume discount. Other Discounts: Area Code Select 5% Toll Free Area Code Select 5% Intra-Company 5% Regional Zone Minimum Monthly Billing $1500.00 A fee will be charged if the monthly minimum is not met. Fee: $75.00 Discount 5% Term Plan MMUC ($) Lengthof Term (Months) Discount (%) 1,500 12 6 5,000 12 7 10,000 12 8 1,500 24 8 5,000 24 10 10,000 24 12 1,500 36 11 5,000 36 13 10,000 36 14 *The CVNS product has been grandfathered. Only current CVNS Customers, subject to the terms and conditions of this plan, are eligible to receive the discounts. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 37 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) G. CVNS* (Cont'd.) 5. CVNS Discounts (Cont'd.) Term Plan II MMUC ($) Length of Term (Months) Discount (%) 1,000 12 6 5,000 12 7 10,000 12 8 1,000 24 8 5,000 24 10 10,000 24 12 1,000 36 11 5,000 36 13 10,000 36 14 VIP Numbers Minimum Billed Monthly Usage Charges $1500.00 A $75.00 fee will be charged for each month that the Customer does not meet the minimum total usage charges. Discount 5% *The CVNS product has been grandfathered. Only current CVNS Customers, subject to the terms and conditions of this plan, are eligible to receive the discounts. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 38 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) H. CS* All CS calls are billed in 6-second increments. Switched access outbound calls have a 30-second minimum initial billing period; dedicated access outbound calls have an 18- second minimum initial billing period. Inbound calls have a 30- second minimum initial billing period. 1. CS Switched Outbound - Per Minute Usage Charges Mileage Rate All $0.2590 2. CS Switched Toll Free - Per Minute Usage Charges Mileage Rate All $0.1790 3. CS Dedicated Outbound- Per Minute Usage Charges Mileage Rate All $0.1790 4. CS Dedicated Toll Free - Per Minute Usage Charges Mileage Rate All $0.1890 * The CS product has been grandfathered. Only current CS Customers, subject to the terms and conditions of this Plan, are eligible to receive the discount. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 39 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) H. CS* (Cont'd.) 5. CS Discounts Volume Discount-CS Switched Monthly Usage $175.01-300.00 Discount 5% 300.01-3,000.00 8% 3,000.01+ 10% Volume Discount-CS Dedicated Monthly Usage Discount $1,000.01-3,000 4% 3,000.01 5,000 8% 5,000.01-10,000 8% 10,000.01-+ 10% Both international and domestic usage will be used to calculate the applicable volume discount. * The CS product has been grandfathered. Only current CS Customers, subject to the terms and conditions of this plan, are eligible to receive the discounts. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 40 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) H. CS* (Cont'd.) 5. CS Discounts Other Discounts: Area Code Select 5% Toll Free Area Code Select 5% Regional Calling Zone Minimum Monthly Usage Switched $100.00 Dedicated $1000.00 A fee will be charged for each month that the monthly minimum in not met. Fee ($) Switched $15.00 Dedicated $50.00 Discount (%) Switched 5% Dedicated 5% * The CS product has been grandfathered. Only current CS Customers, subject to the terms and conditions of this plan, are eligible to receive the discounts. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 41 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) H. CS* (Cont'd.) 5. CS Discounts (Cont'd.) Term Plan – CS Switched MMDC ($) Length of Term (Months) Discount (%) 250 12 5 1,000 12 7 250 24 7 1,000 24 10 250 36 8 1,000 36 15 Term Plan II CS- Switched MMDC ($) Length of Term (Months) Discount (%) 100 12 2 1,000 12 5 250 24 7 1,000 24 12 250 36 9 1,000 36 13 Term Plan CS-Dedicated MMDC ($) Length of Term (Months) Discount (%) 2,000 12 6 4,000 12 8 10,000 12 10 2,000 24 8 4,000 24 11 10,000 24 12 2,000 24 10 4,000 36 14 10,000 36 15 *The CS product has been grandfathered. Only current CS Customers, subject to the terms and conditions of this plan, are eligible to receive the discounts. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 42 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) H. CS* (Cont'd.) 5. CS Discounts (Cont'd.) Term Plan II CS Dedicated MMUC ($) 1,000 Length of Term (Months) 12 Discount(%) 6 5,000 12 7 10,000 12 8 1,000 24 8 5,000 24 10 10,000 24 12 1,000 36 11 5,000 36 13 10,000 36 14 VIP Numbers Minimum Monthly Usage Switched $100.00 Dedicated $1000.00 A fee will be charged for each month that the minimum is not met. Fee Switched $15.00 Dedicated $50.00 Discount (%) Switched 5% Dedicated 5% * The CS product has been grandfathered. Only current CS Customers, subject to the terms and conditions of this plan, are eligible to receive the discounts. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 43 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) I. CBFI* All CBFI calls are billed in 6-second increments after a 30-second minimum initial billing period. 1. CBFI Switched Outbound- Per Minute Usage Charges Mileage Rate All $0.2390 2. CBFI Switched Toll Free - Per Minute Usage Charges Mileage Rate All $0.2660 3. CBFI Dedicated Outbound - Per Minute Usage Charges Mileage Rate All $0.1751 4. CBFI Dedicated Toll Free - Per Minute Usage Charges Mileage Rate All $0.1785 5. CBFI Discounts Optional Volume Discount Monthly Usage ($) Discount (%) 100-1000 2 1001-5000 4 5000 + 6 * CBFI service has been grandfathered and is no longer available to new subscribers. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Plan 1 Plan 2 Plan 3 $500 $2,500 $10,000 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 44 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) I. CBFI (Cont'd.) 6. CBFI – Direct Sales The following r ate plans are available to new business customers who signed up for CBFI through Cable & Wireless' Direct Sales LAO Channel. All CBFI usage; optional Conference Calling usage set forth in Section 5.5 of this tariff, will be included in calculating customer's total monthly usage. Depending upon usage level specified below, customers who utilize Conference Calling receive a discount of 25%, 30%, or 40% off of Conference Calling rates. Customer must bill a minimum of $100 in CBFI switched access monthly usage after discounts are applied. If total monthly, switched access usage is less than $100, a $25 minimum monthly fee applies and will be added to customer's bill. CBFI dedicated access customers and customers utilizing both switched and dedicated access service must bill a minimum of $400 after discounts are applied. If the sum of customer's total monthly dedicated usage, or its combined monthly dedicated and switched access usage falls below $400, a $50 minimum monthly fee applies and will be added to customer's bill. CBFI Rate Plans are offered in conjunction with Carriers CBFI Rate Plans option set forth in its Primus General Services Agreement applicable to former C&W Customers.** Usage Levels Switched Outbound $0.2400 $0.2200 $0.2150 Switched Inbound/Toll Free $0.2400 $0.2200 $0.2150 Dedicated Outbound $0.1875 $0.1675 $0.1650 Dedicated Inbound/Toll Free $0.1875 $0.1675 $0.1650 Discount(%) Conference Calling 25% 30% 40% ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 45 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) I. CBFI (Cont'd.) 7. CBFI NIA** The following rate plans are available to new business customers who are Fortune 1000 members who signed up for CBFI through Cable & Wireless' Direct Sales NIA Channel. Terms and conditions mirror those of the LAO Plan. Except, depending upon usage level, customers who utilize Conference Calling receive a discount of 30%, 40%, or 50% off of Conference Calling rates. Usage Levels Plan 4 $5,000 Plan 5 $15,000 Plan 6 $25,000 Switched Outbound $0.2200 $0.2200 $0.2100 Switched Inbound/Toll Free $0.2200 $0.2200 $0.2100 Dedicated Outbound $0.1675 $0.1675 $0.1625 Dedicated Inbound/Toll Free $0.1675 $0.1675 $0.1625 Discount% Conference Calling 30% 40% 50% *If minimum usage is not met during the second invoice, customer will be charged the minimum monthly fee. **Formerly FCC tariffs. See Application of tariff, herein. ***CBFI services has been grandfathered and is no longer available to new subscribers ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 46 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) I. CBFI (Cont'd.) 8. CBFI Agent Plans CBFI Agent Plans are available to Agents who resold Primus services to small, medium and large Customer bases. The Agent resellers average a revenue commitment from $30,000 to $150,000 per annum. All CBFI usage, optional Conference Calling usage set forth in Section 5.5 of this tariff, will be included in calculating customer's total monthly usage. Depending upon usage level, customers who utilize Conference Calling receive a discount of 20% - 50% off of the Conference Calling base rates as set forth in this tariff. Customer must bill a minimum of $100 in CBFI switched and or dedicated access monthly usage after discounts are applied. If total monthly, usage is less than $100, a $25 monthly minimum fee will be applied to the bill of Customers averaging a revenue commitment up to $100,000. Customers who average a revenue commitment of $150,000 must bill a minimum of $50. If total usage is less than $50, the difference will be applied to the Customers bill totaling a $50 monthly minimum fee. CBFI Rate Plans are offered in conjunction with Carriers CBFI Rate Plans option set forth in Primus' General Services Agreement applicable to former C&W Customers.** CBFI Agent Plan Rates The CBFI Agent Plan rates only apply to those Agents who resold Primus services under this product. Terms and conditions mirror those of the CBFI Product. Depending upon usage level, customers who utilize Conference Calling receive a discount of 20% - 50% off of Conference Calling base rates. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 47 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) I. CBFI (Cont'd.) 8. CBFI Agent Plans (Cont'd.) PLAN I Platinum Gold Silver Copper Usage Levels $150,000 $100,000 $50,000 $30,000 Switched Outbound $0.2310 $0.2310 $0.2420 $0.2520 Switched Inbound/Toll Free $0.2310 $0.2310 $0.2420 $0.2520 Dedicated Outbound $0.1260 $0.1260 $0.1310 $0.1370 Dedicated Inbound/Toll Free $0.1260 $0.1260 $0.1310 $0.1370 Directory Assistance $0.6500 $0.6500 $0.6700 $0.7000 Discount Conference Calling 40% 40% 30% 20% *Meet Me $0.2700 $0.2700 $0.3150 $0.3600 *Toll Free Meet Me $0.3600 $0.3600 $0.4200 $0.4800 *Operator Handled $0.3600 $0.3600 $0.4200 $0.4800 * Rates shown include the Conference Calling discount. ** Formerly FCC tariffs. See Application of tariff, herein. *** CBFI services has been grandfathered and is no longer available to new subscribers. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 48 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) I. CBFI (Cont'd.) 8. CBFI Agent Plans (Cont'd.) CBFI Agent Plans (Cont'd.) PLAN II Platinum Gold Silver Copper Usage Levels $150,000 $100,000 $50,000 $30,000 Switched Outbound $0.2310 $0.2210 $0.2310 $0.2420 Switched Inbound/Toll Free $0.2310 $0.2210 $0.2310 $0.2420 Dedicated Outbound $0.1260 $0.1200 $0.1260 $0.1310 Dedicated Inbound/Toll Free $0.1260 $0.1200 $0.1260 $0.1310 Directory Assistance $0.6500 $0.6000 $0.6200 $0.6500 Discount Conference Calling 40% 50% 40% 30% *Meet Me $0.2700 $0.2250 $0.2700 $0.3150 *Toll Free Meet Me $0.3600 $0.3000 $0.3600 $0.4200 *Operator Handled $0.3600 $0.3000 $0.3600 $0.4200 * Rates shown include the Conference Calling discount. ** CBA services has been grandfathered and is no longer available to new subscribers. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 49 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) I. CBFI (Cont'd.) 9. CBFI Bronze Agent Plan CBFI Bronze Agent Plan is available to agents who resold services primarily to small to medium-sized business customers. All CBFI usage, optional Conference Calling usage set forth in Sections 5.4 and 5.5 herein, will be included in calculating customer's total monthly usage. Under this option, customers who utilize Conference Calling are eligible to receive a discount of 20% off Conference Calling base rates. Customer must bill a minimum of $100 monthly in CBFI switched access usage and a minimum of $400 monthly in dedicated access usage after discounts are applied. If monthly minimum is not met during customer's second invoice and any subsequent invoices, customer will be charged a $25 fee, which will be added to customer's bill. Customers migrating from the T-Net platform are not subject to the monthly minimum charges. Other terms and conditions mirror those of CBFI set forth in this Section. CBFI Bronze Plan Rates Switched Outbound $0.2570 Switched Inbound/Toll Free $0.2570 Dedicated Outbound $0.1420 Dedicated Inbound/Toll Free $0.1420 Directory Assistance $0.7300 Discount Conference Calling 20% *Meet Me $0.3600 *Toll Free Meet Me $0.4800 *Operator Handled $0.4800 * Rates shown include the Conference Calling discount. ** CBFlservices has been grandfathered and is no longer available to new subscribers. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 50 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) I. CBFI (Cont'd.) The following rates apply to new CBFI Customers who did not subscribed to any Primus service offerings within the last 90 days, and who signed up for CBFI service via the business Markets Channel. All CBFI usage, and Conference Calling usage set forth in Section 5.5 herein, will be included in calculating customer's total monthly usage. Under this option, customers who utilize Conference Calling are eligible to receive a discount of 40% off Conference Calling base rates. Customer must bill a minimum of $100 monthly in CBFI switched access usage and a minimum of $400 monthly in dedicated access usage after discounts are applied. If monthly minimum is not met during customer's second invoice and any subsequent invoices, customer will be charged a $25 fee, which will be added to customer's bill. Other terms and conditions mirror those of CBFI set forth in this Section. CBFI Agent Platinum 2001 Rates Switched Inbound Toll Free/Outbound $0.2210 Dedicated Inbound Toll Free/Outbound $0.1200 Directory Assistance $0.6000 Discount Conference Calling 40% *Meet Me $0.2700 *Toll Free Meet Me $0.3600 *Operator Handled $0.3600 *Conference On Demand Toll Free Dial In $0.2100 Toll Dial In $0.1680 Dial Out Domestic $0.3000 * Rates shown include the Conference Calling discount. ** CBFI services has been grandfathered and is no longer available to new subscribers. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 51 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) I. CBFI (Cont'd.) 11. CBFI Agent Plan 2002 Available to agents who resold Primus services to small, medium, and large customer bases. Under this program the annual revenue commitment ranges from $40,000 to $75,000. All CBFI usage, and optional Conference Calling usage set forth in Section 5.5, herein, will be included in calculating Customer's total monthly usage. Depending upon usage level, customers who utilize Conference Calling are eligible to receive a discount of 25% - 30% off Conference Calling base rates. Customer must bill a minimum of $100 in CBFI switched and or dedicated access monthly usages after discounts are applied. If total monthly usage is less than $100, a $25 monthly minimum fee applies that will be added to Customer's bill for switched access customers. For dedicated access customers, if total monthly usage is less than $400, a $50 monthly minimum fee will be added to the customer's bill. Other terms and conditions mirror those of CBFI set forth in this Section. CBFI Agent Plan 2002 Rates Gold 2002 Silver 2002 Usage Level ($75,000) ($40,000) Switched Outbound $0.2770 $0.3320 Switched Inbound/Toll Free $0.2770 $0.3320 Dedicated Outbound $0.1500 $0.1800 Dedicated Inbound/Toll Free $0.1500 $0.1800 Directory Assistance $0.850 $1.00 Discount Conference Calling 30% 25% Meet-Me $0.2610 $0.2475 Toll Free Meet-Me $0.4200 $0.4500 Operator Handled $0.60 $0.60 Conference on Demand Toll Free Dial-in $0.2587 $0.2634 Toll Dial-in $0.2076 $0.2063 Dial-out Domestic $0.3962 $0.3969 *CBFI services has been grandfathered and is no longer available to new subscribers ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 52 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) J. CBFB* CBFB is billed in flat rates per minute not sensitive to mileage or time-of-day. Unless expressly stated otherwise in this tariff, CBFB is excluded from all discount programs normally applicable to Virtual Network Services. Accordingly, BFB usage volume will not be applied toward any other discount. 1. CBFB - Switched Outbound $0.2309/minute 2. CBFB - Dedicated Outbound $0.1792/minute 3. CBFB - Switched Inbound $0.2309/minute 4. CBFB - Dedicated Inbound $0.1792/minute 5. S.U.N. Discount Customers currently on S.U.N. for interstate service, receive 15% off of CBFB intrastate switched inbound and outbound rates, conference calling rates. In addition, S.U.N. customers who are currently enrolled in any of the following S.U.N. term plans for interstate service, will have term plan discounts applied to intrastate CBFB charges as follows: ONE YEAR TERM MONTHLY TOTAL USAGE COMMITMENT LEVELS $100 OUTBOUND/Toll Free DISCOUNT(%) 5.0 CONFERENCE CALL DISCOUNT(%) 5.0 $1,000 7.5 7.5 $2,500 10.0 10.0 $5,000 12.5 12.5 $7,500 15.0 15.0 $10,000 17.5 17.5 * BFB service has been grandfathered and is no longer available to new subscribers. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 53 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) J. CBFB (Cont'd.) 6. S.U.N. Discount (Cont'd.) TWO YEAR TERM MONTHLY USAGE OUTBOUND/Toll Free CONFERENCE CALL COMMITMENT LEVELS DISCOUNT (%) DISCOUNT (%) $100 7.5 7.5 $1,00 10.0 10.0 $2,500 12.5 12.5 $5,000 15.0 15.0 $7,500 17.5 17.5 $10,000 20.0 20.0 Conditions: Customers are required to sign an authorization form to accept or decline a term plan. All Intrastate, Interstate, International, Outbound Toll Free, International Toll Free, and Conference Call usage contributes towards monthly commitment levels and receives discounts. The Customer has the first 90 days of the term period to meet commitment. If the Customer terminates the Service within the first 60 days of the term, Primus will charge the Customer for all term plan discounts provided through Service disconnect date. If total monthly billing is not equal to term plan commitment level, then for that month, the Customer will be charged the difference between actual usage and the term plan minimum. Term plans automatically renew for periods equal to the initial period unless Primus notifies the Customer in writing at least 60 days prior to expiration of the then current term, or unless the Customer notifies Primus in writing at least 30 days prior to expiration. Dedicated CBFB traffic is not eligible for S.U.N. S.U.N. is not available with any other offers or discounts. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 54 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) J. CBFB (Cont'd.) 7. Eclipse**Discount Customers currently enrolled in Eclipse for interstate service are eligible to receive the following discounts off the BFB intrastate calls: Intrastate switched outbound and Toll Free/888: 18.40% Intrastate dedicated outbound and Toll Free/888: 2.38% *BFB services has been grandfathered and is no longer available to new subscribers. **Eclipse is an interstate calling plan formerly designated in Cable & Wireless' Interstate Tariff as CE. For more information about intrastate CE, see sections 8.2.1(A) and 8.2.2(E) of this Tariff. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 55 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) J. CBFB (Cont'd.) 8. Horizon Discount Horizon is available to new customers, who enroll in Primus' Horizon for interstate calling. Horizon is not available to customers currently presubscribed to Primus, except for Eclipse customers, who may request to migrate from Eclipse to Horizon. Under Horizon, the following discounts are available: +22.33% off BFB switched intrastate outbound and Toll Free/888 calls. + 8.07% off dedicated intrastate outbound and inbound Toll Free calls. *BFB services has been grandfathered and is no longer available to new subscribers. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 56 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) K. CPCC* 1. PerUnitValue CPCC is valid until (i) on the date which has been printed on the card, or (ii) if no expiration date is printed on the card, on the date announced to the card holder after the card holder enters his or her PIN; or (iii) otherwise communicated to the cardholder by Primus or until the balance on the card is $0.00, whichever occurs first. The expiration date shall be one year from the last day of the calendar month during which the Card was issued. Primus shall not issue a refund on any amounts left on the card past its expiration date. Calls are billed in 1- minute increments. Cards are available in various unit denominations. The number of minutes of use for each card shall be the maximum number of minutes at the rates set forth below, covered by the Primus-fixed dollar value of the card. The per unit value listed below excludes any local taxes or surcharges. Unless stated otherwise in this tariff, a 2-unit surcharge will be added to all CPCC calls that originate at payphones. The surcharge will be assessed in addition to any other rates and fees. Rates: All intrastate traffic = 1 unit per minute. PLANA: Standard card. Minimum Purchase ($) Rate Per Unit $0- $499.99 $0.35 $500.00 - $999.99 $0.32 $1,000.00 - $1,999.99 $0.28 $2,000.00 - $3,499.99 $0.25 $3,500.00 - $4,999.99 $0.21 *CPCC service has been grandfathered and is no longer available to subscribers. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 57 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) K. CPCC* (Cont'd.) 1. PerUnitValue (Cont'd.) PLANB: Primus retail card targeted for Asian Community Rate per Unit $0.27 PLANC: A plan where Primus provides Service for Customer-printed cards. Minimum purchase of 500,000 units required. Minimum Purchase (Units) 500,000 - 999,999 Rate Per Unit $0.21 1,000,000 - 1,999,999 $0.20 2,000,000 - 2,999,999 $0.19 3,000,000 - 3,999,999 $0.18 4,000,000 -4,999,999 $0.17 5,000,000 - 5,999,999 $0.16 * CPCC service has been grandfathered and is no longer available to new subscribers. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 58 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) L. CT LD* CT LD Dedicated Outbound calls are billed in 6-second increments. All other calls are billed in 6-second increments after a 30-second minimum initial billing period. 1. CT LD Switched Outbound $0.2300/minute 2. CT LD Dedicated Outbound $0.1290/minute 3. CT LD Switched Inbound $0.2300/minute *The CT LD product has been grandfathered. Only current CT LD Customers, subject to the terms and conditions of this plan, are eligible to receive the discounts. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 59 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) L. CT LD* (Cont'd.) 4. CT LD Dedicated Inbound $0.1290/minute 5. CT MRC Fee A monthly, recurring service fee. $5.00 6. Directory Assistance Charge per Call: $0.95 7. Toll Free Features a. Multi-Location Routing Features Rate per feature per toll-free number: Set-up fee: $50.00 Monthly recurring fee: $40.00 Change charge: $50.00 b. Selected Coverage Blocking Features Set-up fee: $50.00 Monthly recurring fee: $40.00 Change charge: $50.00 *The CT LD product has been grandfathered. Only current CT LD Customers subject to the terms and conditions of this plan, are eligible to reserve the discounts. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 60 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) L. CT LD* (Cont'd.) 8. Real Time ANI Set-up fee per each toll-free number: $150.00 9. Programmable Toll Free Monthly fee per each toll-free number: $ 5 .00 10. Toll Free Directory Assistance Monthly fee per each toll-free number: $ 15.00 11. Accounting Features Monthly fee per account with alpha account codes: $ 2.50 12. Monthly fee per account with security codes: Billing Options $ 2.50 a. Specialized Call Detail Options Set-Up $100.00 Monthly Fee $120.00 *The CT LD product has been grandfathered. Only current CT LD Customers subject to the terms and conditions of this plan, are eligible to reserve the discounts. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 61 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) L. CT LD* (Cont'd.) 12. Billing Options (Cont'd.) b. Weekly Billing Set-Up $100.00 Monthly Fee $520.00 c. Monthly Minimum Usage Charge Per (Toll Free) toll free number $10.00 * The CT LD product has been grandfathered. Only current CT LD Customers, subject to the terms and conditions of this plan, are eligible to receive the discounts. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 62 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) M. Partner CBFI* PLAN I Minimum monthly usage of $100 applies. The usage may include all customer's partner CBFI traffic, including international, interstate and intrastate. If the minimum usage volume requirement is not met, the Customer will be charged a $25.00 fee for each month that $100 volume requirement is not met. 1. Switched Outbound Mileage Base Rate 1 Yr. Term Plan 2 Yr. Term Plan 3 Yr. Term Plan All $.1725 $.1691 $.1673 $.1639 2. Switched Toll Free Mileage Base Rate 1 Yr. Term Plan 2 Yr. Term Plan 3 Yr. Term Plan All $.1915 $.1877 $.1858 $.1819 3. Dedicated Outbound Mileage Base Rate 1 Yr. Term Plan 2 Yr. Term Plan 3 Yr. Term Plan All $.1328 $.1301 $.1288 $.1262 4. Dedicated Toll Free Mileage Base Rate 1 Yr. Term Plan 2 Yr. Term Plan 3 Yr. Term Plan All $.1354 $.1327 $.1313 $.1286 5. Volume Discounts Volume discounts set forth below are applied to a base or a reduced term plan rates when customers commit to a particular usage volume level. If the customer does not meet the volume level that he committed to under the Volume Discount plan, then volume discount will not be applied for that billing period. Total Monthly Usage Commitment*/ Discount $100 $1,000 $5,000 2% 4% 6% */ Usage includes all Partner CBFI I usage plus Conference Calling usage (see Section 8.2.3 of this tariff), as well as intrastate and international Partner CBFI and Conference Calling usage. *Partner CBFI services has been grandfathered and is no longer available to new subscribers. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 63 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) M. Partner CBFI* (Cont'd.) PLAN II Minimum monthly usage of $100 applies. The usage may include all customer's partner CBFI traffic, including international, interstate and intrastate. If the minimum usage volume requirement is not met, the Customer will be charged a $25.00 fee for each month that $100 volume requirement is not met. 1. Switched Outbound Mileage Base Rate 1 Yr. Term Plan 2 Yr. Term Plan 3 Yr. Term Plan All $.1725 $.1691 $.1673 $.1639 2. Switched Toll Free Mileage Base Rate 1 Yr. Term Plan 2 Yr. Term Plan 3 Yr. Term Plan All $.1915 $.1877 $.1858 $.1819 3. Dedicated Outbound Mileage Base Rate 1 Yr. Term Plan 2 Yr. Term Plan 3 Yr. Term Plan All $.1236 $.1211 $.1199 $.1174 4. Dedicated Toll Free Mileage Base Rate 1 Yr. Term Plan 2 Yr. Term Plan 3 Yr. Term Plan All $.1260 $.1235 $.1222 $.1197 5. Volume Discounts Volume discounts set forth below are applied to a base or a reduced term plan rates when customers commit to a particular usage volume level. If the customer does not meet the volume level that he committed to under the Volume Discount plan, then volume discount will not be applied for that billing period. Total Monthly Usage Commitment*/ Discount $100 $1,000 $5,000 2% 4% 6% */ Usage includes all Partner CBFI I usage plus Conference Calling usage (see Section 8.2.3 of this tariff), as well as intrastate and international Partner CBFI and Conference Calling usage. *Partner CBFI services has been grandfathered and is no longer available to new subscribers. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 64 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) N. CC* CC is billed in flat per minute rates not time-of-day or mileage sensitive. An Association Volume Discount applies as set forth below. Unless otherwise specifically referenced in this tariff, CC is excluded from all other discount programs. 1. Switched Outbound- Per Minute Usage Charges Mileage Rate All $0.1500 2. Dedicated Outbound - Per Minute Usage Charges Mileage Rate All $0.12500 3. Switched Inbound - Per Minute Usage Charges Mileage Rate All $0.1500 4. Dedicated Inbound - Per Minute Usage Charges Mileage Rate All $0.1250 5. Discounts Associations – 5% Volume Discount 6. Fees Minimum Billed Monthly Usage Charges* Switched Dedicated $50.00 $1000 * CC services has been grandfathered and is no longer available to new subscribers. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 65 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) N. CC* (Cont'd.) 7. Programmable Toll Free Monthly fee per each toll-free number: $5.00 8. Toll Free Directory Assistance Monthly fee per each toll-free number $15.00 9. Accounting Features Monthly fee per account with alpha account codes $5.00 Monthly fee per account with security codes $10.00 10. Billing Options (Per Location) Specialized Call Detail Options EBIS Electronic Billing Set-Up -0- Online Set-Up $20.00 Monthly fee $25.00 Disc. Set-Up $25.00 Magnetic Tape $100.00 Weekly Billing Set-Up -0- Weekly fee $85.00 11. Surcharges Payphone $30.00/per call 976 Calls* Customer calls to 976-XXXX telephone numbers Charge Per Call $2.25 * Directory Assistance, 976 calls and Conference calls do not apply to minimums. ** CC services has been grandfathered and is no longer available to new subscribers. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 66 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) O. CG Intrastate Base Rates CG intrastate usage is billed at a flat rate that is not time or distance sensitive. CG traffic is billed with an 18-second minimum, in 1-second increments thereafter. CG calling types include On-Net to On-Net, On-Net to Off-Net, Off-Net to On- Net, and Off-Net to Off-Net. Discounts off of CG usage may apply based upon customers monthly traffic volume combined with a one to three year term commitment. Monthly recurring and non• recurring charges, Directory Assistance, and 976 calls do not apply in calculating volume discounts. 1. On to On Flat Rate $0.0797 2. On to Off Flat Rate $0.1375 3. Off to On Flat Rate $0.1910 4. Off to Off Rate All Traffic $0.3023 5. Volume Discount Schedule Monthly Volume Term Commitment % Discount 1-Year 2-Year 3-Year $0-24,999 0% 0% 0% $25,000-$49,999 5% 7% 10% $50,000-$99,999 10% 12% 15% $100,000+ 15% 17% 20% ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 67 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) O. CG Intrastate Base Rates* (Cont'd.) 6. CG Rate Plans CG rate plans are designed primarily for new business customers. Toll Free and Conference Calling service are available in conjunction with Customer's CG service. The Customer's overall Primus voice usage will approximate the usage levels below. The discounts below apply to the Conference Calling rates that appear in Section 8.2.3 of this tariff. No other discounts apply under this option. Customer must bill a minimum of $100 in total CG switched access monthly usage after discounts are applied. If total monthly, switched access usage is less than $100 per location, a $25 minimum monthly fee applies and will be added to customer's bill. CG dedicated access customers and customers utilizing both switched and dedicated access service must bill a minimum of $400 per location after discounts are applied. If the sum of customer's total monthly dedicated usage, or its combined monthly dedicated and switched access usage falls below $400, a $50 minimum monthly fee applies and will be added to customer's bill. *CG service has been grandfathered and is no longer available to new subscribers. ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 68 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.2 Rates (Cont'd.) O. CG Intrastate Base Rates* (Cont'd.) 6. CG Rate Plans (Cont'd.) Plan 1 Plan 2 Plan 3 Plan 4 Usage Levels $100,000 $75,000 $50,000 $30,000 Switched Outbound $0.2100 $0.2100 $0.2100 $0.2150 Switched Inbound/Toll Free $0.2100 $0.2100 $0.2100 $0.2150 Dedicated Outbound $0.1525 $0.1600 $0.1625 $0.1675 Dedicated Inbound/Toll Free $0.1525 $0.1600 $0.1625 $0.1675 On to On Flat Rate $0.0275 $0.0450 $0.0500 $0.0550 Discount Conference Calling 55% 50% 40% 30% Premium Agent CLD (PACLD) All calls are switched access, billed in six (6) second increments after a thirty (30) second minimum per call duration. Average Monthly Volume Switched Outbound $1.00-$350.00 $.2390 $351.00-$550.00 $.2190 $551.00-$749.00 $.1900 $750.00-$999.00 $.1570 $1,000.00+ $.1530 Average Monthly Volume Switched Inbound/Toll Free $1.00-$150.00 $.2600 $151.00-$650.00 $.2590 $351.00-$500.00 $.2290 $501.00-$750.00 $.2200 $750.00-$999.00 $.1670 $1,000.00+ $.1530 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 69 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.3 Rates – Additional Options A. Conference Calling Meet Me - all conferences are given an access number for a prearranged conference call; each conferee is responsible for any toll charges for calls placed to the conference call · access number; the conference initiator is responsible for charges listed below. Per Conferee Per Minute $.45 Toll Free Meet Me - all conferees are given an Toll Free access number for a prearranged conference call; the conference initiator is responsible for charges listed below. Per Conferee Per Minute $.60 Operator Handled - conference operator will place calls to conferees prearranged with conference initiator; the conference initiator is responsible for charges listed below. Per Conferee Per Minute $.60 OnDemand Conference Calling OnDemand is an audio conferencing capability designed to make conference calling accessible to users 24 hours a day without the need of a Conference Operator. Users and participants connect directly to the conference bridge by dialing a series of personal access numbers. Service type Rates Dial-in $0.2800 Toll-Free Dial-in $0.3500 B. Directory Assistance This Service is available to all Primus Customers. Charge Per Call $1.50 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 70 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.3 Rates – Additional Options (Cont'd.) C. 976 Surcharge Calls by Customers to 976-:XXXX telephone numbers are assessed a surcharge. Charge Per Call $2.25 D. Toll Free Service Call Attempt Charge The following charge applies if the Customer's volume of incomplete Toll Free calls exceeds 50% of all Toll Free call attempts. Per incomplete call attempt $.05 E. Payphone compensation surcharge Unless stated otherwise in this tariff, Primus will assess an non-discountable surcharge on all calls that are subject to payphone compensation, pursuant to applicable federal or state law or regulation. The surcharge will be assessed in addition to any other rates and fees. Surcharge $0.30 per call ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 71 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.3 Rates – Additional Options (Cont'd.) F. Operator Services 1. Per Minute Day Evening Night/Weekend Miles All First Add'l $.3500 First Add'l $.3500 First Add'l $.3500 2. Surcharges a. Service Directory Assistance Charge($) Rate O+ Phone Card/Paid $1.40 O+ Third Party Verbal $1.40 0+LECCard $1.40 0-LEC Card $1.40 b. Station to Station O+ Phone Card/Paid $2.45 0- Phone Card/Paid $3.60 O+ Collect $2.45 0- Collect $3.60 O+ Third Party $2.45 0- Third Party $3.60 O+ LEC Card $2.45 0- LEC Card $3.60 c. Person to Person O+ Phone Card/Paid $4.90 0- Phone Card/Paid $4.90 O+ Collect $4.90 0- Collect $4.90 O+ Third Party $4.90 0- Third Party $4.90 O+ LEC Card $4.90 0- LEC Card $4.90 ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 72 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.3 Rates – Additional Options (Cont'd.) F. Operator Services (Cont'd.) 2. Surcharges (Cont'd.) d. Additional Services LEC Mechanized Domestic $1.45 LEC Mechanized Int'l $2.45 Busy Line Verify Phone Card/Paid $6.50 Busy Line Verify LEC/PTT $6.50 *Emergency Interrupt Phone Card/Paid $13.00 *Emergency Interrupt LEC/PTT $13.00 Casual Caller InterLATA $1.50 Casual Caller IntraLATA $1.50 * Emergency Interrupt services include Busy Line Verify surcharges. 3. Time Periods Day M-F 8am-5pm Evening Su-F 5pm-1lpm Night Su-F l lpm-8arn Sa All Day Su 8am-5pm ISSUED: December 11, 2018 EFFECTIVE: December 31, 2018 Issued by: Michelle Ansley, Chief Administrative Officer 115 Gateway Drive Macon, Georgia 31210 Lingo Communications North, LLC Idaho Tariff No. 6 Section 8 Original Page 73 LOCAL AND INTEREXCHANGE BUSINESS SERVICES TARIFF SECTION 8 – PRIMUS TELECOMMUNICATIONS SERVICES AND RATES (CONT’D.) 8.2 Cable and Wireless Services and Rates (Cont'd.) 8.2.3 Rates – Additional Options (Cont'd.) G. Expedite Charge Charge applicable to expedited installation of dedicated access to Service, upon Customer's request for such expedited Service. $250.00 H. Early Termination/Discontinuance Charge Early termination or discontinuance charges are set forth in individual customer agreements, if any, or if none are set forth therein, the charge consists of the minimum commitment amounts remaining in the term. For example, if the Customer committed to $400 per month in charges, and the Service is discontinued three (3) months prior to the expiration of the specified term, the amount due to Primus is equal to 3 [three months] x $400 [minimum monthly commitment] or $1,200. EXHIBIT C-3 Replacement Switched Access Tariff No. 7 Cancels and Replaces Tariff No. 4 Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Title Page ACCESS SERVICES TARIFF This tariff, Idaho Tariff No. 7, issued by Lingo Communications North, LLC replaces in its entirety Idaho Tariff No. 4 issued by Ionex Communications North, LLC d/b/a Birch Communications TITLE PAGE ACCESS SERVICES TARIFF OF LINGO COMMUNICATIONS NORTH, LLC This tariff contains the descriptions, regulations, and rates applicable to the furnishing of service and facilities for telecommunications services provided by Lingo Communications North, LLC. This tariff is on file with the Idaho Public Utilities Commission. Copies may be inspected during normal business hours 115 Gateway Dr., Macon, GA 31210. Toll-Free Number: 888-275-0777 Regulatory Contact Sharyl Fowler, Manager Regulatory Administration 478-475-9800 Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 1 ACCESS SERVICES TARIFF CHECK SHEET Pages of this tariff, as indicated below, are effective as of the date shown at the bottom of the respective pages. Original and revised pages, as named below, comprise all changes from the original tariff and are currently in effect as of the date on the bottom of this page. PAGE REVISION PAGE REVISION PAGE REVISION Title Original * 26 Original * 52 Original * 1 Original * 27 Original * 53 Original * 2 Original * 28 Original * 54 Original * 3 Original * 29 Original * 55 Original * 4 Original * 30 Original * 56 Original * 5 Original * 31 Original * 57 Original * 6 Original * 32 Original * 58 Original * 7 Original * 33 Original * 59 Original * 8 Original * 34 Original * 60 Original * 9 Original * 35 Original * 61 Original * 10 Original * 36 Original * 62 Original * 11 Original * 37 Original * 63 Original * 12 Original * 38 Original * 64 Original * 13 Original * 39 Original * 65 Original * 14 Original * 40 Original * 15 Original * 41 Original * 16 Original * 42 Original * 17 Original * 43 Original * 18 Original * 44 Original * 19 Original * 45 Original * 20 Original * 46 Original * 21 Original * 47 Original * 22 Original * 48 Original * 23 Original * 49 Original * 24 Original * 50 Original * 25 Original * 51 Original * *Indicates pages submitted with most recent filing. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 2 ACCESS SERVICES TARIFF TABLE OF CONTENTS Check Sheet .................................................................................................................................................. 1 Table of Contents .......................................................................................................................................... 2 Explanation of Symbols ................................................................................................................................ 3 Tariff Format ................................................................................................................................................. 4 Section 1 - Definitions .................................................................................................................................. 5 Section 2 - Rules and Regulations .............................................................................................................. 10 Section 3 - Ordering Options for Access Service ....................................................................................... 39 Section 4 - Switched Access Service .......................................................................................................... 44 Section 5 - Switched Access Rates ............................................................................................................. 47 Section 6 - Miscellaneous Charges .............................................................................................................. 56 Section 7 - Dedicated Access Service ......................................................................................................... 64 Section 8 - Special Arrangements ............................................................................................................... 65 Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 3 ACCESS SERVICES TARIFF EXPLANATION OF SYMBOLS The following symbols shall be used in this tariff for the purpose indicated below: (C) - To signify changed regulation. (D) - To signify discontinued rate or regulation. (I) - To signify increased rate. (M) - To signify a move in the location of text. (N) - To signify new rate or regulation. (R) - To signify reduced rate. (T) - To signify a change in text but no change in rate or regulation. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 4 ACCESS SERVICES TARIFF TARIFF FORMAT A. Page Numbering - Page numbers appear in the upper right corner of the page. Pages are numbered sequentially. However, new pages are occasionally added to the tariff. When a new page is added between pages already in effect, a decimal is added. For example, a new page added between sheets 14 and 15 would be 14.1. B. Page Revision Numbers - Revision numbers also appear in the upper right corner of each page. These numbers are used to determine the most current page version on file with the Commission. For example, the 4th Revised Page 14 cancels the 3rd Revised Page 14. Because of various suspension periods, deferrals, etc. the Commission follows in its tariff approval process, the most current page number on file with the Commission is not always the tariff page in effect. Consult the Check Sheet for the sheet currently in effect. C. Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of coding is subservient to the next higher level: 2. 2.1 2.1.1 2.1.1.A. 2.1.1.A.1. 2.1.1.A.1.(a) 2.1.1.A.1.(a).I. 2.1.1.A.1.(a).I.(i). 2.1.1.A.1.(a).I.(i).(1). D. Check Sheets - When a tariff filing is made with the Commission, an updated Check Sheet accompanies the tariff filing. The Check Sheet lists the pages contained in the tariff, with a cross-reference to the current revision number. When new pages are added, the Check Sheet is changed to reflect the revision. All revisions made in a given filing are designated by an asterisk (*). There will be no other symbols used on this page if these are the only changes made to it (i.e., the format, etc. remain the same, just revised revision levels on some pages.) The tariff user should refer to the latest Check Sheet to find out if a particular page is the most current on file with the Commission. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 5 ACCESS SERVICES TARIFF SECTION 1 – DEFINITIONS Certain terms used generally throughout this tariff for the Access Services of this Company are defined below. Access Code: A uniform seven digit code assigned by the Company to an individual Customer. The seven digit code has the form 950-XXXX or 101XXXX. Access Service: Switched Access to the network of an Interexchange Carrier for the purpose of originating or terminating communications. Access Service Request (ASR): The industry service order format used by Access Service Customers and access providers as agreed to by the Ordering and Billing Forum. Access Tandem: An Exchange Carrier's switching system that provides a concentration and distribution function for originating or terminating traffic between local switching centers and Customers' premises. Authorized User: A person, firm, corporation or other entity that either is authorized by the Customer to use Access Services or is placed in a position by the Customer, either through acts or omissions, to use Access Services. Carrier or Common Carrier: See Interexchange Carrier or Exchange Carrier. Co-Carrier: Any other Telecommunications provider authorized by the Commission to provide local exchange service in the state. Common Channel Signaling (CCS): A high-speed packet switched communications network which is separate (out of band) from the public packet switched and message networks. It is used to carry addressed signaling messages for individual trunk circuits and/or database related services between signaling points in the CCS network. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 6 ACCESS SERVICES TARIFF SECTION 1 – DEFINITIONS (CONT’D.) Company: Lingo Communications North, LLC. Constructive Order: Delivery of calls to or acceptance of calls from the Customer’s End Users over Company- switched local exchange services constitutes a Constructive Order by the Customer to purchase switched access services as described herein. Similarly the selection of the Customer by an End User as the End User's PIC constitutes a Constructive Order for switched access by the Customer. Customer: The person, firm, corporation or other entity which orders Service and is responsible for the payment of charges and for compliance with the Company's tariff regulations. The Customer could be an interexchange carrier, a wireless provider, or any other carrier authorized to operate in the state. 800 Data Base Access Service: The term "800 Data Base Access Service" denotes a toll-free originating Trunkside Access Service when the 8XX Service Access Code (i.e., 800, 822, 833, 844, 855, 866, 877, or 888 as available) is used. The term 8XX is used interchangeably with 800 Data Base Service throughout this Tariff to describe this service. End User: Any individual, association, corporation, governmental agency or any other entity other than an Interexchange Carrier which subscribes to intrastate service provided by an Exchange Carrier. Entrance Facility: A trunk facility connecting the Customer’s point of presence with the local switching center. Exchange Carrier: Any individual, partnership, association, joint-stock company, trust, governmental entity or corporation engaged in the provision of local exchange telephone service. Firm Order Confirmation (FOC): Acknowledgment by the Company of receipt of an Access Service Request from the Customer and commitment by the Company of a Service Date. Individual Case Basis: A service arrangement in which the regulations, rates and charges are developed based on the specific circumstances of the Customer's situation. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 7 ACCESS SERVICES TARIFF SECTION 1 – DEFINITIONS (CONT’D.) Interexchange Carrier (IXC) or Interexchange Common Carrier: Any individual, partnership, association, joint- stock company, trust, governmental entity or corporation engaged in state or foreign communication for hire by wire or radio, between two or more exchanges. LATA: A local access and transport area established pursuant to the Modification of Final Judgment entered by the United States District Court for the District of Columbia in Civil Action No. 82-0192 for the provision and administration of communications services. Line Information Data Base (LIDB): The data base which contains base information such as telephone numbers, calling card numbers and associated billed number restriction data used in connection with the validation and billing of calls. Local Access: The connection between a Customer's premises and a point of presence of the Exchange Carrier. Local Switching Center: The switching center where telephone exchange service Customer station Channels are terminated for purposes of interconnection to each other and to interoffice Trunks. Meet Point: A point of interconnection that is not an end office or tandem. Meet Point Billing: The arrangement through which multiple Exchange Carriers involved in providing Access Services, divide the ordering, rating, and billing of such services on a proportional basis, so that each Exchange Carrier involved in providing a portion of the Access Service agrees to bill under its respective tariff. Mobile Telephone Switching Office: Location where the wireless Customer maintains a facility for purposes of interconnecting to the Company’s Network. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 9 ACCESS SERVICES TARIFF SECTION 1 – DEFINITIONS (CONT’D.) Mutual Traffic Exchange: A compensation arrangement between certified local exchange service providers where local exchange service providers pay each other "in kind" for terminating local exchange traffic on the other's network. Network Services: The Company's telecommunications Access Services offered on the Company's Network. Non-Recurring Charges: The one-time initial charges for services or facilities, including but not limited to charges for construction, installation, or special fees, for which the Customer becomes liable at the time the Service Order is executed. Off-Hook: The active condition of Switched Access or a telephone exchange service line. On-Hook: The idle condition of switched access or a telephone exchange service line. Out of Band Signaling: An exchange access signaling feature which allows customers to exchange call control and signaling information over a communications path which is separate from the message path. Point of Presence: Location where the Customer maintains a facility for purposes of interconnecting to the Company's Network. Premises: The space occupied by a Customer or Authorized User in a building or buildings or on contiguous property (except railroad rights-of-way, etc.). Presubscription: An arrangement whereby an End User may select and designate to the Company an Interexchange Carrier (IXC) or Carriers it wishes to access, without an Access Code, for completing both intraLATA toll calls and/or interLATA calls. The selected IXC(s) are referred to as the End User's Primary Interexchange Carrier (PIC). Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 10 ACCESS SERVICES TARIFF SECTION 1 – DEFINITIONS (CONT’D.) Recurring Charges: The monthly charges to the Customer for services, facilities and equipment, which continue for the agreed upon duration of the service. Service Order: The written request for Network Services executed by the Customer and the Company in a format devised by the Company; or, in the alternative, the submission of an Access Service Request by the Customer in the manner specified in this tariff. Service(s): The Company's telecommunications Access Services offered on the Company's Network. Signaling Point of Interface: The Customer designated location where the SS7 signaling information is exchanged between the Company and the Customer. Signaling System 7 (SS7): The common Channel Out of Band Signaling protocol developed by the Consultative Committee for International Telephone and Telegraph (CCITT) and the American National Standards Institute (ANSI). Switched Access Service: Access to the switched network of an Exchange Carrier for the purpose of originating or terminating communications. Switched Access is available to carriers, as defined in this tariff. Trunk: A communications path connecting two switching systems in a network, used in the establishment of an end-to-end connection. Wireless Provider: Any carrier authorized to operate as a provider of cellular, personal communications, paging or any other form of wireless transmission. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 11 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS 2.1 Undertaking of the Company 2.1.1 Scope The Company’s services offered pursuant to this Tariff are furnished for Switched Access Service. The Company may offer these services over its own or resold facilities. The Company installs, operates, and maintains the communications services provided herein in accordance with the terms and conditions set forth under this Tariff. The Company may act as the Customer’s agent for ordering access connection facilities provided by other carriers or entities as required in the Commission’s rules and orders, when authorized by the Customer, to allow connection of a Customer’s location to the Company network. The Customer shall be responsible for all charges due for such service agreement. The Company’s services and facilities are provided on a monthly basis unless otherwise indicated, and are available twenty-four hours per day, seven days per week. 2.1.2 Shortage of Equipment or Facilities A. The Company reserves the right to limit or to allocate the use of existing facilities, or of additional facilities offered by the Company when necessary because of lack of facilities or due to some other cause beyond the Company's control. B. The furnishing of service under this tariff is subject to the availability on a continuing basis of all the necessary facilities and is limited to the capacity of the Company’s facilities as well as facilities the company may obtain from other Carriers from time to time, to furnish service as required at the sole discretion of the Company. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 12 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.2 Shortage of Equipment or Facilities (Cont’d.) C. The provisioning and restoration of service in emergencies shall be in accordance with Part 64, Subpart D, Appendix A of the Federal Communications Commission's Rules and Regulations, which specifies the priority system for such activities. 2.1.3 Terms and Conditions A. Except as otherwise provided herein, service is provided and billed on the basis of a minimum period of at least one month, and shall continue to be provided until canceled by the Customer, in writing, on not less than 30 days notice. Unless otherwise specified herein, for the purpose of computing charges in this tariff, a month is considered to have 30 days. B. The Customer agrees to operate Company-provided equipment in accordance with instructions of the Company or the Company's agent. Failure to do so will void Company liability for interruption of service and may make the Customer responsible for damage to equipment pursuant to section 2.1.3.C below. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 13 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.3 Terms and Conditions (Cont’d.) C. The Customer agrees to return to the Company all Company-provided equipment delivered to Customer within five (5) days of termination of the service in connection with which the equipment was used. Said equipment shall be in the same condition as when delivered to Customer, normal wear and tear only excepted. Customer shall reimburse the Company, upon demand, for any costs incurred by the Company due to Customer's failure to comply with this provision. 2.1.4 Liability of the Company A. The liability of the Company for damages arising out of the furnishing of its Services, including but not limited to mistakes, omissions, interruptions, delays, errors, other defects, or representations by the Company, or use of these services or damages arising out of the failure to furnish the service whether caused by act or omission, shall be limited to the extension of allowances for interruption as set forth in 2.6 below. The extension of such allowances for interruption shall be the sole remedy of the Customer and the sole liability of the Company. The Company will not be liable for any direct, indirect, incidental, special, consequential, exemplary or punitive damages to Customer as a result of any Company service, equipment or facilities, or the acts or omissions or negligence of the Company's employees or agents. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 14 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.4 Liability of the Company (Cont’d.) B. The Company's liability for willful misconduct, if established as a result of judicial or administrative proceedings, is not limited by this tariff. With respect to any other claim or suit, by a Customer or by any others, for damages associated with the ordering, installation (including delays thereof), provision, termination, maintenance, repair interruption or restoration of any service or facilities offered under this tariff, and subject to the provisions of the Company's liability, if any, shall be limited as provided herein. C. The Company shall not be liable for any delay or failure of performance or equipment due to causes beyond its control, including but not limited to: acts of God, fire, flood, explosion or other catastrophes; any law, order, regulation, direction action, or request of The United States government or of any other government, including state and local governments having or claiming jurisdiction over the Company, or of any department, agency, commission, bureau, corporation, or other instrumentality of any one or more of these federal, state, or local governments, or of any military authority; preemption of existing service in compliance with national emergencies; insurrections; riots; wars; unavailability of rights-of-way or materials; or strikes, lockouts work stoppages, or other labor difficulties. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 14 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.4 Liability of the Company (Cont’d.) D. The Company shall not be liable for (a) any act or omission of any entity furnishing the Company or the Company's Customers facilities or equipment used for the interconnection with Access Services; or (b) for the acts or omissions of other Common Carriers. E. The Company shall not be liable for any damages or losses due to the fault or negligence of the Customer or due to the failure or malfunction of Customer- provided equipment or facilities. F. The Customer shall indemnify and hold the Company harmless from any and all loss, claims, demands, suits, or other actions, or any liability whatsoever, whether suffered, made, instituted, or asserted by any other party or person(s), and for any loss, damage, or destruction of any property, whether owned by the Customer or others, caused or claimed to have been caused directly or indirectly by the installation, operation, failure to operate, maintenance, removal, condition, location, or use of any installation or equipment provided by the Company. The Company reserves the right to require each Customer to sign an agreement acknowledging acceptance of the provisions of this Section 2.1.4.F as a condition precedent to such installations. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 15 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.4 Liability of the Company (Cont’d.) G. The Company shall not be liable for any defacement of or damage to Customers Premises resulting from the furnishing of services or equipment on such Premises or the installation or removal thereof, unless such defacement or damage is caused by the gross negligence or willful misconduct of the Company's agents or employees. No agents or employees of other participating Carriers shall be deemed to be agents or employees' of the Company. H. Notwithstanding the Customer's obligations as set forth in Section 2.3 below, the Company shall be indemnified, defended and held harmless by the Customer, or by others authorized by it to use the service, against any claim, loss or damage arising from Customer's use of services furnished under this tariff, including: claims for libel, slander, invasion of privacy or infringement of copyright arising from the material, data, information, or other content transmitted via the Company's service; and patent infringement claims arising from combining or connecting the service offered by the Company with apparatus and systems of the Customer or others; all other claims arising out of any act or omission of the Customer or others, in connection with any service provided by the Company pursuant to this tariff. I. The Company shall be indemnified and held harmless by the End User against any claim, loss or damage arising from the End User's use of services offered under this tariff including: claims for libel, slander, invasion of privacy or infringement of copyright arising from the End User's own communications; patent infringement claims arising Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 16 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.4 Liability of the Company (Cont’d.) I. (cont’d) from the End User's combining or connecting the service offered by the Company with facilities or equipment furnished by the End User of another Interexchange Carrier; or all other claims arising out of any act or omission of the End User in connection with any service provided pursuant to this tariff. J. The entire liability of the Company for any claim, loss, damage or expense from any cause whatsoever shall in no event exceed sums actually paid to the Company by the Customer for the specific services giving rise to the claim, and no action or proceeding against the Company shall be commenced more than one year after the service is rendered. K. The Company makes no warranties or representation, express or implied, including warranties or merchant’s ability or fitness for a particular use, except those expressly set forth herein. L. The Company does not guarantee nor make any warranty with respect to service installations at locations at which there is present an atmosphere that is explosive, prone to fire, dangerous or otherwise unsuitable for such installations. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 17 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.4 Liability of the Company (Cont’d.) M. The Company shall not be liable for the Customer's failure to fulfill its obligations to take all necessary steps including, without limitation, obtaining, installing and maintaining all necessary equipment, materials and supplies, for interconnecting the terminal equipment or communications system of the Customer, or any third party acting as its agent, to the Company's Network. The Customer shall secure all licenses, permits, rights-of-way, and other arrangements necessary for such interconnection. In addition, the Customer shall ensure that its equipment and/or system or that of its agent is properly interfaced with the Company's service, that the signals emitted into the Company's Network are of the proper mode, band-width, power, data speed, and signal level for the intended use of the Customer and in compliance with the criteria set forth in Section 2.1.6 following, and that the signals do not damage Company equipment, injure its personnel or degrade service to other Customers. If the Customer or its agent fails to maintain and operate its equipment and/or system or that of its agent properly, with resulting imminent harm to Company equipment, personnel, or the quality of service to other Customers, the Company, may, upon written notice, require the use of protective equipment at the Customer's expense. If this fails to produce satisfactory quality and safety, the Company may, upon written notice, terminate the Customer's service without liability. THE INCLUDED EXCULPATORY LANGUAGE DOES NOT CONSTITUTE A DETERMINATION BY THE COMMISSION THAT A LIMITATION OF LIABILITY IMPOSED BY THE COMPANY SHOULD BE UPHELD IN A COURT OF LAW. ACCEPTANCE FOR FILING BY THE COMISSION RECOGNIZES THAT IT IS A COURT’S RESPONSIBILITY TO ADJUDICATE NEGLIGENCE AND CONSEQUENTIAL DAMAGE CLAIMS. IT IS ALSO THE COURT’S RESPONSIBILITY TO DETERMINE THE VALIDITY OF THE EXCULPATORY CLAUSE. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 18 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.5 Notification of Service-Affecting Activities The Company will provide the Customer reasonable notification of service-affecting activities that may occur in normal operation of its business. Such activities may include, but are not limited to, equipment or facilities additions, removals or rearrangements and routine preventative maintenance. Generally, such activities are not specific to an individual Customer but affect many Customers' services. No specific advance notification period is applicable to all service activities. The Company will work cooperatively with the Customer to determine the reasonable, notification requirements. With some emergency or unplanned service-affecting conditions, such as an outage resulting from cable damage, notification to the Customer may not be possible. 2.1.6 Provisions of Equipment and Facilities A. The Company shall use reasonable efforts to make available services to a Customer on or before a particular date, subject to the provisions of and compliance by the Customer with, the regulations contained in this tariff. The Company does not guarantee availability by any such date and shall not be liable for any delays in commencing service to any Customer. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 19 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.6 Provisions of Equipment and Facilities (Cont’d.) B. The Company shall use reasonable efforts to maintain facilities and equipment that it furnishes to the Customer. The Customer may not, nor may the Customer permit others to, rearrange, disconnect, remove, attempt to repair or otherwise interfere with any of the facilities or equipment installed by the Company, except upon the written consent of the Company. C. The Company may substitute, change or rearrange any equipment or facility at any time and from time to time, but shall not thereby alter the technical parameters of the service provided the Customer. D. Equipment the Company provides or installs at the Customer Premises for use in connection with the services the Company offers shall not be used for any purpose other than that for which the Company provided it. E. The Customer shall be responsible for the payment of service charges imposed on the Company by another entity, for visits to the Customer Premises when the service difficulty or trouble report results from the use of equipment or facilities provided by any party other than the Company, including but not limited to the Customer. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 20 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.6 Provisions of Equipment and Facilities (Cont’d.) F. The Company shall not be responsible for the installation, operation, or maintenance of any Customer provided communications equipment. Where such equipment is connected to the facilities furnished pursuant to this tariff, the responsibility of the Company shall be limited to the furnishing of facilities offered under this tariff and to the maintenance and operation of such facilities. Notwithstanding the above, the Company shall not be responsible for: 1. the transmission of signals by Customer-provided equipment or for the quality of, or defects in, such transmission; 2. the reception of signals by Customer-provided equipment; or 3. network control signaling where such signaling is performed by Customer- provided network control signaling equipment. G. The Company intends to work cooperatively with the Customer to develop network contingency plans in order to maintain maximum network capability following natural or man-made disasters which affect telecommunications services. H. The Company reserves the reasonable right to assign, designate or change telephone numbers, any other call number designations associated with Access Services, or the Company serving central office prefixes associated with such numbers, when necessary in the conduct of its business. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 21 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.7 Non-routine Installation At the Customer's request, installation and/or maintenance may be performed outside the Company's regular business hours or in unusual locations. In such cases, charges based on cost of the actual labor, material, or other costs incurred by or charged to the Company will apply. If installation is started during regular business hours but, at the Customer's request, extends beyond regular business hours into time periods including, but not limited to, weekends, holidays, and/or night hours, additional charges may apply. 2.1.8 Special Construction Subject to the arrangement of the Company and to all of the regulations contained in this tariff, special construction of facilities may be undertaken on a reasonable efforts basis at the request of the Customer. Special construction is that construction undertaken and characterized by one or more of the following: A. where facilities are not presently available and there is no other requirement for the facilities so constructed; B. of a type other than that which the Company would normally utilize in the furnishing of its services; C. where facilities are to be installed over a route other than that which the Company would normally utilize in the furnishing of its services; D. where facilities are requested in a quantity greater than that which the Company would normally construct; E. where installation is on an expedited basis; Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 22 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.1 Undertaking of the Company (Cont’d.) 2.1.8 Special Construction (Cont’d.) F. on a temporary basis until permanent facilities are available; G. installation involving abnormal costs; or H. in advance of its normal construction schedules. Special construction charges for Switched Access Service will be determined on an individual use basis. 2.1.9 Ownership of Facilities Title to all facilities provided in accordance with this tariff remains in the Company, its agents, contractors or suppliers. 2.2 Prohibited Uses 2.2.1 The services the Company offers shall not be used for any unlawful purposes or for any use as to which the Customer has not obtained all required governmental approvals, authorizations, licenses, consents and permits. 2.2.2 The Company may require applicants for service who intend to use the Company's offerings for resale and/or for shared use to file a letter with the Company confirming their use of the Company's offerings complies with relevant laws and applicable state regulations, policies, orders, and decisions; and if the Reseller intends to provide intrastate services, is certified with the appropriate state entity. 2.2.3 The Company may require a Customer to immediately shut down its transmission of signals if said transmission is causing interference to others. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 23 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.3 Obligations of the Customer 2.3.1 The Customer shall be responsible for: A. the payment of all applicable charges pursuant to this tariff; B. reimbursing the Company for damage to, or loss of, the Company's facilities or equipment caused by the acts or omissions of the Customer; or the noncompliance by the Customer with these regulations; or by fire or theft or other casualty on the Customer Premises, unless caused by the negligence or willful misconduct of the employees or agents of the Company. The Company will, upon reimbursement for damages to its facilities or equipment, cooperate with the Customer in prosecuting a claim against the person causing such damage and the Customer shall be subjugated in the Company's right of recovery of damages to the extent of such payment; C. providing at no charge, as specified from time to time by the Company, any needed personnel, equipment, space, and power to operate Company facilities and equipment installed on the Customer Premises, and the level of heating and air conditioning necessary to maintain the proper operating environment on such Premises; D. obtaining, maintaining, and otherwise having full responsibility for all rights-of-way and conduit necessary for installation of fiber optic cable and associated equipment used to provide Access Services to the Customer from the cable building entrance or property line to the location of the equipment space described in 2.3.l.C above. Any costs associated with obtaining and maintaining the rights-of-way described herein, including the costs of altering the structure to permit installation of the Company- provided facilities, shall be owned entirely by, or may be charged by the Company to, the Customer. The Company may require the Customer to demonstrate its compliance with this subsection prior to accepting an order for service; Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 24 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.3 Obligations of the Customer (Cont’d.) 2.3.1 The Customer shall be responsible for (Cont’d.): E. providing a safe place to work and complying with all laws and regulations regarding the working conditions on the Premises at which Company employees and agents shall be installing or maintaining the Company’s facilities and equipment. The Customer may be required to install and maintain Company facilities and equipment within a hazardous area if, in the Company’s opinion, injury or damage to the Company employees or property might result from installation or maintenance by the Company. The Customer shall be responsible for identifying, monitoring, removing, and disposing of any hazardous material (e.g. asbestos) prior to any construction or installation work; F. complying with all laws and regulations applicable to, and obtaining all consents, approvals, licenses, and permits as may be required with respect to, the location of Company facilities and equipment in any Customer Premises or the rights-of-way for which Customer is responsible obtaining under Section 2.3.1.D above; and granting or obtaining permission for Company agents or employees to enter the Customer Premises at any time for the purpose of installing, inspecting, maintaining, repairing, or upon termination of service as stated herein, removing the facilities or equipment of the Company; and G. not creating or allowing to be placed or maintained any liens or other encumbrances on the Company’s equipment or facilities. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 25 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.3 Obligations of the Customer (Cont’d.) 2.3.2 Claims With respect to any service or facility provided by the Company, Customer shall indemnify, defend and hold harmless the Company from all claims, actions, damages, liabilities, costs, and expenses, including reasonable attorneys' fees for: A. any loss, destruction or damage to property of the Company or any third party, or the death of or injury to persons, including, but not limited to employees or invitees of either the Company or the Customer, to the extent caused by or resulting from the negligent or intentional act or omission of the Customer, its employees, agents, representatives or invitees; B. any claim, loss, damage, expense or liability for infringement of any copyright, patent, trade secret, or any proprietary or intellectual property right of any third party, arising from any act or omission by the Customer, including, without limitation, use of the Company's services and facilities in a manner not contemplated by the agreement between the Customer and the Company. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 26 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.3 Obligations of the Customer (Cont’d.) 2.3.3 Jurisdictional Reporting The jurisdictional reporting requirements will be as specified below. When a Customer orders Access Service, its projected Percent Interstate Usage (PIU) must be provided in whole numbers to the Company. These whole number percentages will be used by the Company to apportion the use and/or charges between interstate and intrastate until a revised report is received as set forth herein. Reported or default PIU factors are used only where the call detail is insufficient to determine the appropriate jurisdiction of the traffic. A. Originating Access: Originating access minutes consist of traffic originating from the Company Local Switching Center(s). The Customer must provide the Company with a projected PIU factor on a quarterly basis. If no PIU for originating minutes is submitted as specified herein, a default PIU of 50% will be applied by the Company. B. Terminating Access: Terminating access minutes consist of traffic terminating to the Company Local Switching Center(s). The Customer must provide the Company with a projected PIU factor on a quarterly basis. If no PIU for terminating minutes is submitted as specified herein, a default PIU of 50% will be applied by the Company. C. Except where the Company measured access minutes are used as set forth above, the Customer reported Projected PIU factor as set forth above will be used until the Customer reports a different projected PIU factor, as set forth below. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 27 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.3 Obligations of the Customer (Cont’d.) 2.3.3 Jurisdictional Reporting (Cont’d.) D. Effective on the first of January, April, July and October of each year the Customer shall update its interstate and intrastate jurisdictional report. The Customer shall forward to the Company, to be received no later than 15 days after the first of each such month, a revised report showing the interstate and intrastate percentage of use for the past three months ending the last day of December, March, June, and September, respectively, for each service arranged for interstate use, based solely on the traffic originating from or terminating to the Company Local Switching Center. The revised report will serve as the basis for the next three months’ billing and will be effective on the bill date for that service. If the Customer does not supply the reports for those services where reports are needed, the Company will assume the percentage to be the same as that provided previously. For those cases in which a quarterly report has never been received from the Customer, the Company will assume the percentages to be the same as those provided in the Access Service Request. E. Jurisdictional Reports Verification: For Switched Access Service, if a billing dispute arises or a regulatory commission questions the projected PIU factor, the Customer will provide the data issued to determine the projected PIU factor. The Customer will supply the data within 30 days of the Company request. The Customer shall keep records of call detail from which the percentage of interstate and intrastate use can be ascertained and, upon request of the Company, shall make the records available for inspection as reasonably necessary for purposes of verification of the percentages. The Company reserves the right to conduct an audit at any time during the year. The Customer, at its own expense, has the right to retain an independent auditing firm. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 28 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.4 Customer Equipment and Channels 2.4.1 General A Customer may transmit or receive information or signals via the facilities of the Company. 2.4.2 Station Equipment A. The Customer is responsible for providing and maintaining any terminal equipment on the Customer Premises. The electric power consumed by such equipment shall be provided by, and maintained at the expense of, the Customer. All such terminal equipment must be registered with the FCC under 47 C.F.R., Part 68 and all wiring must be installed and maintained in compliance with those regulations. The Company will, where practicable, notify the Customer that temporary discontinuance of the use of a service may be required; however, where prior notice is not practicable, nothing contained herein shall be deemed to impair the Company’s right to discontinue forthwith the use of a service temporarily if such action is reasonable under the circumstances. In case of such temporary discontinuance, the Customer will be promptly notified and afforded the opportunity to correct the condition which gave rise to the temporary discontinuance. During such period of temporary discontinuance, credit allowance for service interruptions as set forth in Section 2.6 following is not applicable. B. The Customer is responsible for ensuring that Customer-provided equipment connected to Company equipment and facilities is compatible with such equipment and facilities. The magnitude and character of the voltages and currents impressed on Company-provided equipment and wiring by the connection, operation, or maintenance of such equipment and wiring shall be such as not to cause damage to the Company-provided equipment and wiring or injury to the Company’s employees or other persons. Any additional protective equipment required to prevent such damage or injury shall be provided by the Company at the Customer’s expense. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 29 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.4 Customer Equipment and Channels (Cont’d.) 2.4.3 Interconnection of Facilities A. Any special interface equipment necessary to achieve compatibility between the facilities and equipment of the Company used for furnishing Access Services and the Channels, facilities, or equipment of others shall be provided at the Customer’s expense. B. Access Services may be connected to the services or facilities of other communications carriers only when authorized by, and in accordance with, the terms and conditions of the tariffs of the other communications carriers which are applicable to such connections. 2.4.4 Inspections A. Upon reasonable notification of the Customer, and at reasonable times, the Company may make such tests and inspections as may be necessary to determine that the Customer is complying with the requirements set forth in Section 2.4.2.B for the installation, operation, and wiring in the connection of Customer-provided facilities and equipment to Company-owned facilities and equipment. No credit will be allowed for any interruptions occurring during such inspections. B. If the protective requirements for Customer-provided equipment are not being complied with, the Company may take such action as it deems necessary to protect its facilities, equipment, and personnel. The Company will notify the Customer promptly if there is any need for further corrective action. Within ten days of receiving this notice, the Customer must take this corrective action and notify the Company of the action taken. If the Customer fails to do this, the Company may take whatever additional action is deemed necessary, including the suspension of service, to protect its facilities, equipment, and personnel from harm. The Company will, upon request 24 hours in advance, provide the Customer with a statement of technical parameters that the Customer’s equipment must meet. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 30 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.5 Payment Arrangements 2.5.1 Payment for Service The Customer is responsible for payment of all charges for services and facilities furnished by the Company to the Customer or its Joint or Authorized Users. A. Taxes The Customer is responsible for the payment of any sales, use, gross receipts, excise, access or other local, state and federal taxes, charges or surcharges (however designated) excluding taxes on the Company’s net income imposed on or based upon the provision, sale or use of Access Services. All such taxes shall be separately designated on the Company’s invoices. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 31 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.5 Payment Arrangements (Cont’d.) 2.5.2 Billing and Collection of Charges Unless otherwise specified herein, bills are due and payable upon receipt. The Company shall bill on a current basis all charges incurred by, and credits due to, the Customer under this tariff attributable to services established, provided, or discontinued during the preceding billing period. Non-Recurring Charges are due and payable within 30 days after the invoice date. The Company shall present invoices for all Charges monthly to the Customer. Amounts not paid within 30 days after the date of invoice will be considered past due. The Company will assess a late payment charge equal to 1.5% per month for any past due balance that exceeds 30 days. If the Company becomes concerned at any time about the ability of a Customer to pay its bills, the Company may require that the Customer pay its bills within a specified number of days and make such payments in cash or the equivalent of cash. If a service is disconnected by the Company in accordance with Section 2.5.3 following and later restored, restoration of service will be subject to all applicable installation charges. The Customer shall notify the Company of any disputed items on an invoice within 90 days of receipt of the invoice. If the Company does not receive notice of a dispute in writing within 90 days from receipt of the invoice, the invoice shall be considered correct, final, and binding on the Customer for all purposes and the Customer shall be deemed to have waived any right to dispute that invoice. If the Customer and the Company are unable to resolve the dispute to their mutual satisfaction, the Customer may file a complaint with the Commission in accordance with the Commission’s rules of procedures. In the event the Company incurs fees and expenses, including attorneys fees, in collecting, or attempting to collect, any charges owed the Company, the Customer will be liable to the Company for the payment of all such fees and expenses reasonable incurred. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 32 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.5 Payment Arrangements (Cont’d.) 2.5.3 Refusal and Discontinuance of Service A. Upon nonpayment of any amounts owing to the Company, the Company may, by giving requisite prior written notice to the Customer discontinue or suspend service without incurring any liability. B. Upon violation of any of the other material terms or conditions for furnishing service the Company may, by giving 30 days' prior notice in writing to the Customer, discontinue or suspend service without incurring any liability if such violation continues during that period. C. Upon condemnation of any material portion of the facilities used by the Company to provide service to a Customer or if a casualty renders all or any material portion of such facilities inoperable beyond feasible repair, the Company, by notice to the Customer, may discontinue or suspend service without incurring any liability. D. Upon any governmental prohibition, or required alteration of the services to be provided or any violation of an applicable law or regulation, the Company may immediately discontinue service without incurring any Liability. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 33 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.5 Payment Arrangements (Cont’d.) 2.5.3 Refusal and Discontinuance of Service (Cont’d.) E. Upon the Company's discontinuance of service to the Customer under Section 2.5.3.A or 2.5.3.B above, the Company, in addition to all other remedies that may be available to the Company at law or in equity or under any other provision of this tariff, may declare all future monthly and other charges which would have been payable by the Customer during the remainder of the term for which such services would have otherwise been provided to the Customer to be immediately due and payable. F. The Company may discontinue the furnishings of any and/or all service(s) to Customer, without incurring any liability: 1. Immediately and without notice if the Company deems that such action is necessary to prevent or to protect against fraud or to otherwise protect its personnel, agents, facilities or services. The Company may discontinue service pursuant to this sub-section 2.5.3.F.1.(a-f), if (a) The Customer refuses to furnish information to the Company regarding the Customer's credit-worthiness, its past or current use of Common Carrier communications services or its planned use of service(s); or (b) The Customer provides false information to the Company regarding the Customer's identity, address, credit-worthiness, past or current use of Common Carrier communications services, or its planned use of the Company's service(s); or Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 34 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.5 Payment Arrangements (Cont’d.) 2.5.3 Refusal and Discontinuance of Service (Cont’d.) F. (Cont’d.) 1. (Cont’d.) (c) The Customer states that it will not comply with a request of the Company for security for the payment for service(s) in accordance with Section 2.5.3.A above; or (d) The Customer has been given written notice by the Company of any past due amount (which remains unpaid in whole or in part) for any of the Company's other Common Carrier communications services to which the Customer either subscribes or had subscribed or used; or (e) The Customer uses, or attempts or use, service with the intent to void the payment, either in whole or in part, of the tariff charges for the service by: I. Using or attempting to use service by rearranging, tampering with, or making connections to the Company's service not authorized by this tariff, or II. Using tricks, schemes, false or invalid numbers, false credit devices, electronic devices: or III. Any other Fraudulent means or devices; or 2. Upon ten (10) days’ written notice to the Customer of any sum thirty (30) days past due; Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 35 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.5 Payment Arrangements (Cont’d.) 2.5.3 Refusal and Discontinuance of Service (Cont’d.) F. (Cont’d.) 3. Upon ten (10) days’ written notice to the Customer, after failure of the Customer to comply with a request made by the Company for security for the payment of service in accordance with Section 2.5.3.A, above; or 4. Seven (7) days after sending the Customer written notice of noncompliance with any provision of this tariff if the noncompliance is not corrected within that seven (7) day period. The discontinuance of service(s) by the Company pursuant to this Section does not relieve the Customer of any obligation to pay the Company for charges due and owing for service(s) furnished up to the time of discontinuance. G. In the event the Company incurs fees or expenses, including attorney's fees, in collecting, or attempting to collect, any charges owed the Company, the Customer will be liable to the Company for the payment of all such fees and expenses reasonably incurred. 2.5.4 Cancellation of Application for Service Where, prior to cancellation by the Customer, the Company incurs any expenses in installing the service or in preparing to install the service that it otherwise would not have incurred, a charge equal to the costs the Company incurred, less net salvage, shall apply, but in no case shall this charge exceed the sum of the charge for the minimum period of services ordered, including installation charges, and all charges others levy against the company that would have been chargeable to the Customer had service begun. The special charges described will be calculated and applied on a case-by-case basis. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 36 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.6 Allowances for Interruptions in Service Interruptions in service which are not due to the negligence of or noncompliance with the provisions of this tariff by, the Customer or the operation or malfunction of the facilities, power, or equipment provided by the Customer, will be credited to the Customer as set forth in 2.6.1 for the part of the service that the interruption affects. The credit allowance will be calculated by the Company after the Customer notifies the Company of service interruption. The amount of the allowance will depend on the length of the outage and the service impacted. Service Outage conditions are defined as complete loss of call origination and/or receipt capability. Credit Allowances, if any, will be deducted from the charges payable by the IXC and will be expressly indicated on the next invoice. A Service Outage begins when the IXC reports the outage to the Company. A Service Outage ends when the affected circuit and/or associated Company equipment is fully operational in accordance with the technical specifications. Credit allowances do not apply to outages (i) caused by the IXC; (ii) due to failure of equipment provided by the IXC; (iii) during any period in which the Company is not given access to the service premises; (iv) failures of LEC facilities or equipment which are carrying the failures resulting from the activities or negligence of LEC employees; (vi) inability to gain access to the IXC's equipment; and (vii) due to mutually agreed upon maintenance and repair. Credit Allowances received by the Company from the LEC for Off-Net facility outages which affects the IXC's Switched Services will be passed through to the IXC in the form of a credit on the next invoice. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 37 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.6 Allowances for Interruptions in Service (Cont’d.) 2.6.1 Limitations on Allowances No credit allowance will be made for: A. interruptions due to the negligence of, or noncompliance with the provisions of this tariff by, the Customer, Authorized User, Joint-User, or other Common Carrier providing service connected to the service of Company; B. interruptions due to the negligence of any person other than the Company, including, but not limited to, the Customer or other Common Carriers connected to the Company's facilities; C. interruptions due to the failure or malfunction of non-Company equipment; D. interruptions of service during any period in which the Company is not given full and free access to its facilities and equipment for the purpose of investigating and correcting interruptions; E. interruptions of service during a period in which the Customer continues to use the service on an impaired basis; F. interruptions of service during any period when the Customer has released service to the Company for maintenance purposes or for implementation of a Customer order for a change in service arrangements; G. interruption of service due to circumstances or causes beyond the control of the Company. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 38 ACCESS SERVICES TARIFF SECTION 2 - RULES AND REGULATIONS (CONT’D.) 2.7 Transfers and Assignments Neither the Company nor the Customer may assign or transfer its rights or duties in connection with the services and facilities provided by the Company without the written consent of the other party, except that the Company may assign its rights and duties (a) to any subsidiary, parent Company or affiliate of the Company (b) pursuant to any sale or transfer of substantially all the assets of the Company; or pursuant to any financing, merger or reorganization of the Company. 2.8 Notices and Communications 2.8.1 The Customer shall designate on the Service Order, or equivalent, an address to which the Company shall mail or deliver all notices and other communications, except that the Customer may also designate a separate address to which the Company's bills for service shall be mailed. 2.8.2 The Company shall designate on the Service Order, or equivalent, an address to which the Customer shall mail or deliver all notices and other communications, except that the Company may designate a separate address, on each bill for service, to which the Customer shall mail payment on that bill. 2.8.3 All notices or other communications required to be given pursuant to this tariff shall be in writing. Notices and other communications of either party, and all bills mailed by the Company, shall be presumed to have been delivered to the other party on the third business day following deposit of the notice, communication, or bill with the U.S. Mail or a private delivery service, prepaid and properly addressed, or when actually received or refused by the addressee, whichever occurs first. 2.8.4 The Company or the Customer shall advise the other party of any changes to the addresses designated for notices, other communications or billing, by following the procedures for giving notice set forth herein. 2.9 Meet Point Billing Meet Point Billing applies when more than one Exchange Telephone Company is involved in the provision of Access Service. All recurring and nonrecurring charges for services provided by each Exchange Telephone Company are billed under each company's applicable rates as set forth below. The Company accepts and adheres to the Ordering and Billing Forum guidelines, Multiple Exchange Carrier Access Billing (MECAB) and Multiple Exchange Carrier Ordering and Design (MECOD). Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 39 ACCESS SERVICES TARIFF SECTION 3 - ORDERING OPTIONS FOR ACCESS SERVICE 3.1 General This section sets forth the regulations and order related charges for Access Service Requests (ASR) for Switched Access Service, as defined in this tariff. These charges are in addition to other applicable charges set forth in other sections of this tariff. In the absence of an ASR as described in Section 3.2, delivery of calls to, or acceptance of calls from, the Customer’s End User location(s) via Company-provided switched access services shall constitute a Constructive Order and an agreement by the Customer to purchase the Company’s switched access services as described and priced herein. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 40 ACCESS SERVICES TARIFF SECTION 3 - ORDERING OPTIONS FOR ACCESS SERVICE (CONT’D.) 3.2 Access Order Customers may order switched access through a Constructive Order, as defined herein, or through an ASR. The format and terms of the ASR will be as specified in the Industry Access Service Order Guidelines, unless otherwise specified herein. When a Customer requests new or additional Switched Access Service, one or more ASR's may be required. The number of orders required is dependent on the type of services and/or facilities being requested. 3.2.1 Access Service Date Intervals Access Service is provided with one of the following Service Date intervals: -Standard Interval -Negotiated Interval The Company will specify a FOC and the Service Commencement Date contingent on the ASR being complete as received. To the extent the Access Service can be made available with reasonable effort, the Company will provide the Access Service in accordance with the Customer's requested interval, subject to the following conditions: A. Standard Interval The Standard Interval for Switched Service will be 10 business days from the Application Date. This interval only applies to standard service offerings for a Customer which is On-Net and at locations where there are pre-existing facilities to the Customer Premises. Access Services provided under the Standard Interval will be installed during Company business hours. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 41 ACCESS SERVICES TARIFF SECTION 3 - ORDERING OPTIONS FOR ACCESS SERVICE (CONT’D.) 3.2 Access Order (Cont’d.) 3.2.1 Access Service Date Intervals (Cont’d.) B. Negotiated Interval: The Company will negotiate a Service Date interval with the Customer when: 1. The Customer requests a Service Date before or beyond the applicable Standard Interval Service Date; or 2. There is no existing facility connecting the Customer Premises with the Company; or 3. The Customer requests a service that is not considered by the Company to be a standard service offering (for example, if Additional Engineering is required to complete the order); or 4. The Company determines that Access Service cannot be installed within the Standard Interval. The Company will offer a Service Date based on the type and quantity of Access Services the Customer has requested. The Negotiated Interval may not exceed by more than six months the Standard Interval Service Date, or, when there is no Standard Interval, the Company offered Service Date. All services for which rates are applied on an Individual Case Basis are provided with a Negotiated Interval. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 42 ACCESS SERVICES TARIFF SECTION 3 - ORDERING OPTIONS FOR ACCESS SERVICE (CONT’D.) 3.2 Access Order (Cont’d.) 3.2.2 Access Service Request Modifications The Customer may request a modification of its ASR prior to the Service Commencement Date. All modifications must be in writing using the industry ASR process. The Company, in its sole discretion, may accept a verbal modification from the Customer. The Company will make every effort to accommodate a requested modification when it is able to do so with the normal work force assigned to complete such an order within normal business hours. 3.2.3 Minimum Period of Service The minimum period for which Access Service is provided and for which charges are applicable is one month. A. The following changes will be treated as a discontinuance of the existing service and a request for installation of a new service. All associated Non-Recurring Charges will apply for the new service, and a new minimum period will be established: 1. A change in the identity of the Customer of record; or 2. A move by the Customer to a different building. B. When Access Service is disconnected prior to the expiration of the minimum period, charges are applicable for the balance of the minimum period. The Minimum Period Charge for monthly billed services will be determined as follows: For Switched Access Service, the charge for a month or fraction thereof is equivalent to 50,000 billed minutes of use for the applicable service. All applicable Non-Recurring Charges for the service will be billed in addition to the Minimum Period Charge. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 43 ACCESS SERVICES TARIFF SECTION 3 - ORDERING OPTIONS FOR ACCESS SERVICE (CONT’D.) 3.3 Supplementary Charges Customer Requested Due Date Change1, 2 $50, per order Customer Requested Expedite2 $250, per location Cancellation (after 3 business days from order placement) 2 Full NRCs + $250, per order Design Change, DS0/DS12 $150, per circuit Design Change, DS3 and higher2 $300, per circuit Administrative Processing2 $25, per order 1 Company Due Date Change Policy - No due date change accepted at or after four (4) days prior to the current due date. If a Customer request is received during that time period, the supplemental charge will apply and, in addition, the billing will start on the current due date without exception. 2 For services involving facilities leased from other telecommunications providers, Supplementary Charges will be priced on an Individual Case Basis, and will be based upon a pass- through of all charges assessed by other providers, and the Company’s administrative costs. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 44 ACCESS SERVICES TARIFF SECTION 4 - SWITCHED ACCESS SERVICE 4.1 General Switched Access Service, which is available to Customers for their use in furnishing their services to end users, provides a two-point communications path between a Customer's Premises and an End User's Premises. It provides for the use of common terminating, switching and transport facilities. Switched Access Service provides the ability to originate calls from an End User’s Premises to a Customer’s Premises, and to terminate calls from a Customer’s Premises to an End User’s Premises. Switched Access Service is available when originating or terminating calls from or to an end user which subscribes to the Company’s Local Exchange Services. Rates and charges are set forth in Section 5. The application of rates for Switched Access Service is described in Section 5. 4.2 Provision and Description of Switched Access Service Arrangements 4.2.1 Feature Group Access FG Access is provisioned at the DS-1 level and provides trunk-side access to Local Switching Center switches, for the Customer's use in originating and terminating communications. Basic FG Access service will be provided with Multi-Frequency In Band Signaling (SS7 is also available, where capabilities exist). Two types of Feature Group Access are available: A. Tandem Connect Access: This option applies when the customer has no direct facilities to the Company. All traffic is routed to and from the Company’s End Office via the Customer’s tandem provider. Delivery of calls to, or acceptance of calls from, the Customer’s End User location(s) via Company-provided Tandem Connect Access services shall constitute a Constructive Order and an agreement by the Customer to purchase the Company’s switched access services as described herein. B. Direct Connect Access: The Company will provide facilities between the Customer’s premises and a Company end-office. This transmission path is dedicated to the use of a single Customer. The Company requires the Customer to submit an ASR or comparable documentation for Direct Connect Access. Direct Connect Access is provided on an Individual Case Basis as Special Service Arrangements pursuant to Section 8 of this tariff. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 45 ACCESS SERVICES TARIFF SECTION 4 - SWITCHED ACCESS SERVICE (CONT’D.) 4.2 Provision and Description of Switched Access Service Arrangements (Cont’d.) 4.2.2 Manner of Provision Trunks used for Switched Access Service may be configured for one-way (either originating only or terminating only) or for two-way directionality. It is the Customer's responsibility to provide the Company with a usage demand estimate for the first 3 months of service. This demand estimate should be included with the access order information. 4.2.3 Call Types The following Switched Access Service call types are available: A. Originating 101XXXX FG Access B. Originating 800 FG Access C. Terminating FG Access 4.2.4 Originating 101XXXX FG Access The access code for FG Access switching is a uniform access code of the form 101XXXX. A single access code will be the assigned number of all FG Access provided to the Customer by the Company. When the access code is used, FG Access switching also provides for dialing the digit 0 for access to the Customer’s operator service, 911 for access to emergency service, and/or the end of dialing digit (#) for cut-through access to the Customer’s premises. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 46 ACCESS SERVICES TARIFF SECTION 4 - SWITCHED ACCESS SERVICE (CONT’D.) 4.2 Provision and Description of Switched Access Service Arrangements (Cont’d.) 4.2.5 Originating 800 FG Access 800 Data Base Access Service is a service offering utilizing originating Trunk side Switched Access Service. When an 8XX + NXX + XXXX call is originated by an End User, the Company will perform Customer identification based on screening of the full ten-digits of the 8XX number to determine the Customer location to which the call is to be routed. 4.2.6 Terminating FG Access FG Access, when used in the terminating direction, may only be used to access end users who are subscribing to the Company’s Local Exchange Services. Calls in the terminating direction will not be completed to 950-0XXX or 950-1XXX access codes, local operator assistance (0- and 0+), Directory Assistance, (411 or 555-1212) service codes 611 and 911 and 101XXXX access codes. 4.3 Reports and Testing 4.3.1 Design Layout Report: At the request of the Customer, the Company will provide to the Customer the makeup of the facilities and services provided from the Customer's Premises to the first point of switching. This information will be provided in the form of a Design Layout Report. The Design Layout Report will be provided to the Customer at no charge. 4.3.2 Acceptance Testing: At no additional charge, the Company will, at the Customer's request, cooperatively test, at the time of installation, the following parameters: loss, C-notched noise, C-message noise, 3-tone slope, d.c. continuity and operational signaling. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 47 ACCESS SERVICES TARIFF SECTION 5 - SWITCHED ACCESS RATES 5.1 General This section contains the specific regulations governing the rates and charges that apply for Switched Access Services: There are three types of rates and charges that apply to Switched Access Service: - Non-Recurring Charges: One-time charges that apply for a specific work activity. - Recurring Charges: Fixed charges apply each month and depend on the number and type of facilities in place. - Usage Charges: Charges that are applied on a per access minute basis. Usage rates are accumulated over a monthly period. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 48 ACCESS SERVICES TARIFF SECTION 5 - SWITCHED ACCESS RATES (CONT’D.) 5.2 Rate Categories There are Three rate categories which apply to Switched Access Service: - End Office Switching (Includes Common Line and Switched Transport) - Toll-Free 8XX Data Base Access Service - Optional Features 5.2.1 Common Line The Common Line rate category establishes the charges related to the use of Company- provided end user common lines, and the terminations in the end office of end user lines, by customers and end users for intrastate access. 5.2.2 Switched Transport The Switched Transport rate category establishes the charges related to the transmission and tandem switching facilities between the customer designated premises and the end office switch(es) where the customer's traffic is switched to originate or terminate the customer's communications. 5.2.3 End Office Switching The End Office Switching rate category establishes the charges related to the use of end office switching equipment, the terminations of calls at Company Intercept Operators or recordings, the Signaling Transfer Point (STP) costs, and the SS7 signaling function between the end office and the STP. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 49 ACCESS SERVICES TARIFF SECTION 5 - SWITCHED ACCESS RATES (CONT’D.) 5.2 Rate Categories (Cont’d.) 5.2.4 Toll-Free 8XX Data Base Query The Toll-Free 8XX Data Base Query Charge, will apply for each Toll-Free 8XX call query received at the Company's (or its provider’s) Toll-Free 8XX data base. 5.2.5 Switched Access Optional Features Following are the various optional features that are available, where the technical capability exists: (a) Supervisory Signaling (b) Alternate Traffic Routing (c) Cut-Through (d) Service Class Routing (e) FGD with 950 Access (f) Signaling System Seven (SS7) (g) Basic Initial Address Message Delivery (h) Called Directory Number Delivery (i) Flexible Automatic Number Identification Delivery Other optional features may be available on an Individual Case Basis (ICB). Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 50 ACCESS SERVICES TARIFF SECTION 5 - SWITCHED ACCESS RATES (CONT’D.) 5.3 Billing of Access Minutes When recording originating calls over FG Access with multi-frequency address signaling, usage measurement begins when the first wink supervisory signal is forwarded from the Customer's facilities. The measurement of originating call usage over FG Access ends when the originating FG Access entry switch receives disconnect supervision from either the originating End User's Local Switching Center - (indicating that the originating End User has disconnected), or the Customer's facilities, whichever is recognized first by the entry switch. For terminating calls over FG Access with multi-frequency address signaling, the measurement of access minutes begins when a seizure signal is received from the Carrier's trunk group at the Point of Presence within the LATA. The measurement of terminating call usage over FG Access ends when a disconnect signal is received, indicating that either the originating or terminating user has disconnected. When recording originating calls over FG Access with SS7 signaling, usage measurement begins with the transmission of the initial address message by the switch for direct trunk groups and with the receipt of an exit message by the switch for tandem trunk groups. The measurement of originating FG Access usage ends when the entry switch receives or sends a release message, whichever occurs first. For terminating calls over FG Access with SS7 signaling, the measurement of access minutes begins when the terminating recording switch receives the initial address message from the terminating End User. On directly routed trunk groups or on tandem routed trunk groups, the Company switch receives the initial address message and sends the indication to the Customer in the form of an answer message. The measurement of terminating FG Access call usage ends when the entry switch receives or sends a release message, whichever occurs first. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 51 ACCESS SERVICES TARIFF SECTION 5 - SWITCHED ACCESS RATES (CONT’D.) 5.4 Rates and Charges 5.4.1 Common Line A. Carrier Common Line Charge -- Originating, per Minute $0.000000 B. Carrier Common Line Charge -- Terminating, per Minute $0.000000 Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 52 ACCESS SERVICES TARIFF SECTION 5 - SWITCHED ACCESS RATES (CONT’D.) 5.4 Rates and Charges (Cont’d.) 5.4.2 Switched Transport A. Entrance Facility Monthly Nonrecurring Recurring First DS1 ICB ICB Additional DS1s ICB ICB B. Direct-Trunked Transport Monthly Nonrecurring Recurring 1. Direct Transport Per DS1 ICB ICB Per DS1, per Mile ICB ICB 2. Dedicated Trunk Port Per DS1 Port ICB ICB C. Common Transport 1. Installation Nonrecurring First Trunk ICB Additional Trunks ICB 2. Tandem Switched, per Minute Note 1 3. Tandem Switched, per Minute, per Mile Note 1 4. Tandem Switching, per Minute Note 1 Note 1: All access minutes are billed at a single per minute access rate found in Section 5.4.3A, Local Switching. This composite rate includes the elements traditionally billed as Carrier Common Line. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 53 ACCESS SERVICES TARIFF SECTION 5 - SWITCHED ACCESS RATES (CONT’D.) 5.4 Rates and Charges (Cont’d.) 5.4.2 Switched Transport (Cont’d.) D. Transport Interconnection Charge 1. Originating, per Minute Note 1 2. Terminating, per Minute Note 1 E. Network Blocking Charge Per Blocked Call $0.007600 Note 1: All access minutes are billed at a single per minute access rate found in Section 5.4.3A, Local Switching. This composite rate includes the elements traditionally billed as Carrier Common Line. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 54 ACCESS SERVICES TARIFF SECTION 5 - SWITCHED ACCESS RATES (CONT’D.) 5.4 Rates and Charges (Cont’d.) 5.4.3 End Office Switching A. Local Switching, per Minute Service Provided via Commercial Agreement Service Provided via Company Facilities Tandem Connect Direct Connect Tandem Connect Qwest, North Areas Originating $0.0420696 $0.0360136 $0.0378410 Terminating Note 1 Note 1 Note 1 Qwest, South Areas Originating $0.0364516 $0.0324856 $0.0337180 Terminating Note 1 Note 1 Note 1 Note 1: See the Company's Access Services Tariff FCC No. 1 at the following link https://apps.fcc.gov/etfs/public/browseLec.action?lecType=clec&list=50. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 55 ACCESS SERVICES TARIFF SECTION 5 - SWITCHED ACCESS RATES (CONT’D.) 5.4 Rates and Charges (Cont’d.) 5.4.4 Toll-Free 8XX Data Base Query Per Query $0.0075 5.4.5 Switched Access Optional Features All Optional Features are offered on an Individual Case Basis (ICB). Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 56 ACCESS SERVICES TARIFF SECTION 6 - MISCELLANEOUS CHARGES 6.1 IntraLATA PIC Change Charge Nonrecurring Charge per Change: $1.49 Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 57 ACCESS SERVICES TARIFF SECTION 6 - MISCELLANEOUS CHARGES (CONT’D.) 6.2 Billing Name and Address 6.2.1 Service Description Billing Name and Address (BNA) service provides account detail of the Company’s customers to interexchange carriers, operator service providers, enhanced service providers, and any other provider of interstate telecommunications services. 6.2.2 General A. Upon acceptance of an order for BNA service, the Company will furnish account detail for each working number submitted. Account detail consists of current data base information including the end user’s billing name and billing address. B. Only current information which resides in the Company’s data base will be provided. Customers ordering BNA service must accept BNA account detail on an Aas is@ basis. C. The Company will specify the location where requests for BNA service are to be received, and the format in which the requests are to be provided. D. The subscribing customer must agree that BNA information will not be resold or otherwise provided to any other person, corporation, partnership or entity, other than Customer’s authorized billing agent, and that Billing Name and Address shall be used by Customer or Customer’s authorized billing agent solely for: 1. Billing its customers for using Customer’s telecommunications services. 2. Any purpose associated with the equal access requirement of United States v. AT&T, 552 F. Supp. 131 (D.D.C. 1982). 3. Verification of service orders of new customers, identification of customers who have moved to a new address, fraud prevention, and similar nonmarketing purposes. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 58 ACCESS SERVICES TARIFF SECTION 6 - MISCELLANEOUS CHARGES (CONT’D.) 6.2 Billing Name and Address (Cont’d) 6.2.2 General (Cont’d) For calling card calls and collect and third party billed calls, Billing Name and Address for ANI service is not available on accounts of nonpublished/unlisted end users who, by request to the Company (which request may be submitted at any time), have specified that such information not be released. E. Manual Request 1. At the customer’s option, the Company will provide BNA via manual request procedures. 2. BNA service information will be provided by the Company in standard paper format via facsimile or first class U.S. mail. 3. Wherever possible, the Company will provide Billing Name and Address for ANI data no later than ten (10) business days from the date of receipt of the customer’s request. Availability of data may be delayed if errors exist in the request received from the customer. 4. In situations where the customer requests more than forty (40) BNA records on a single order, the Company will provide the requested BNA information in a time frame mutually agreed to by the customer and the Company. F. Mechanized Request 1. At the customer’s option, the Company will provide BNA, subject to procedures established for Customer Account Record Exchange (CARE). 2. The customer will submit its requests through proper CARE procedures, as revised or amended. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 59 ACCESS SERVICES TARIFF SECTION 6 - MISCELLANEOUS CHARGES (CONT’D.) 6.2 Billing Name and Address (Cont’d) 6.2.3 Rate Regulations The number of BNA records for which charges apply will be accumulated by the Company, and billed to the customer on a monthly basis at the rates set forth in 6.2.4 following. 6.2.4 Rates and Charges BNA BNA Request Request Manual Mechanized Billing Name and Address for ANI - Per ANI Requested $1.00 ICB Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 60 ACCESS SERVICES TARIFF SECTION 6 - MISCELLANEOUS CHARGES (CONT’D.) 6.3 Local Number Portability (LNP) Local Number Portability (LNP) allows, where facilities permit: (1) a local exchange telephone service customer to maintain the same Directory Number (DN) when changing from one telecommunications service provider to another while remaining at the same location; and (2) callers to complete calls to numbers that have been ported. This capability has been activated on a switch specific basis as specified in the Local Exchange Routing Guide (LERG) and/or the National Exchange Carrier Association Inc., F.C.C. No. 4. Tariff. 6.3.1 Local Number Portability Query Description A. LNP Query (LNPQ) is an advanced intelligent network capability which utilizes the common channel signaling network to query a database to secure network routing instructions before completion of a call. This database contains the Location Routing Number (LRN) that identifies the switch of the Local Service Provider that serves a customer with a ported DN. The LRN is used to direct the call to the correct network switching element for completion to the end user customer. Where more than one network is involved in completing the call, the network prior to the termination (i.e., the N-1 Network) is normally responsible for querying a LNP database to secure the LRN which is then used in routing the call. In some network arrangements, a third- party’s tandem may be interposed between the N-1 carrier and the terminating network. B. Where the carrier does not perform a database query, and delivers a call directly to a switch in the Company's network for a NXX designated as a number portable code in the Local Exchange Routing Guide and National Exchange Carrier Association Inc. F.C.C. No. 4, the Company may perform a query for the carrier delivering the call to the Company and bill that carrier a LNP Query charge as described herein. C. When the Company is the first point of switching for terminating traffic to another local exchange carrier (e.g., a Company tandem switch), the Company will perform the query on behalf of the carrier delivering the call to the Company and bill that carrier a LNP Query charge as shown herein. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 61 ACCESS SERVICES TARIFF SECTION 6 - MISCELLANEOUS CHARGES (CONT’D.) 6.3 Local Number Portability (LNP) (Cont’d) 6.3.2 Local Number Portability Query Arrangements A. There are two arrangements of LNPQ available through the Company's network: - LNP Query-Tandem - LNP Query-End Office B. Following is a detailed description of the available service application. 1. When the Company performs a query on behalf of a carrier delivering the call to the Company, the Company's end office or tandem switch will suspend call processing, formulate and launch a query via the common channel signaling network to a LNP database to obtain information necessary to route calls to numbers in portable NXX codes. When the necessary routing information has been returned from the LNP database to the switch originating the query, call processing is resumed and the call is routed to the correct network switching element for completion to the called party. 2. When a Company tandem switch performs the query on behalf of a carrier, a LNP Query-Tandem charge is applied whenever the call is to a NXX designated as a number portable code in the Local Exchange Routing Guide and/or National Exchange Carrier Association Inc. F.C.C. No. 4. Tariff. 3. When a Company end office switch performs the query on behalf of a carrier, a LNP Query-End Office charge will apply when the called Directory Number has ported out of the Company switch. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 62 ACCESS SERVICES TARIFF SECTION 6 - MISCELLANEOUS CHARGES (CONT’D.) 6.3 Local Number Portability (LNP) (Cont’d) 6.3.3 Limitations LNP is used on a call-by-call basis only for routing calls to number portable NXX codes, and cannot be used for purposes other than those described herein unless expressly authorized in writing by the Company. 6.3.4 Local Number Portability Network Management The Company will administer its network to ensure the provision of acceptable service levels to all telecommunications users of the Company's network services. The Company maintains the right to apply automated or manual protective controls which would generally be applied as a result of occurrences such as failure or overload of Company facilities, customer facilities, or other networks, natural disasters, mass calling, or national security demands. 6.3.5 LNPQ Rate Regulations The rates and charges associated with LNPQ will be billed monthly, based on recorded usage. For billing purposes, each month is considered to have thirty (30) days. A. LNPQ Rate Elements The LNP Query rate element provides for the identification of the Location Routing Number information associated with the directory number including transport of the query to and from the database. This charge is assessed, regardless of the outcome of the query, at either a Tandem or End Office rate depending on where the query was launched. 1. LNP Query-Tandem query charges are assessed for each non-queried call delivered by a carrier to the Company Tandem to for any NXX designated as a number portable code in the Local Exchange Routing Guide and/or National Exchange Carrier Association F.C.C. No. 4. Tariff. This charge is also assessed when a carrier delivers calls to other LECs through a Company Tandem. Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 63 ACCESS SERVICES TARIFF SECTION 6 - MISCELLANEOUS CHARGES (CONT’D.) 6.3 Local Number Portability (LNP) (Cont’d) 6.3.5 LNPQ Rate Regulations (Cont’d) A. LNPQ Rate Elements (Cont’d) 2. LNP Query-End Office query charges are assessed to each non-queried call delivered to the Company by a carrier destined to a Directory Number that has been ported out of a Company end office switch, and the end office switch performs the query. B. LNPQ Rates LNP Query-Tandem (per query) $0.012 LNP Query-End Office (per query) $0.012 Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 64 ACCESS SERVICES TARIFF SECTION 7 - DEDICATED ACCESS SERVICE The Company provides intrastate Dedicated Access Service for use as a stand-alone service, or in connection with other Company services. Dedicated Access Services are offered on a point-to-point basis. Each Dedicated Access Service is dedicated to the Customer and the entire usable bandwidth for each service is available to the Customer for their exclusive use. Pricing for all Dedicated Access Services is on an Individual Case Basis (ICB). Issued: December 11, 2018 Effective: December 31, 2018 Issued by: Michelle Ansley – Chief Administrative Officer 115 Gateway Drive Macon, GA 31210 Lingo Communications North, LLC Idaho Tariff No. 7 Original Page 65 ACCESS SERVICES TARIFF SECTION 8 - SPECIAL ARRANGEMENTS 8.1 Individual Case Basis (ICB) Arrangements Arrangements will be developed on an Individual Case Basis (ICB) in response to a bona fide special request from a Customer or prospective Customer to develop a competitive bid for a service, or to establish rates for services for which the Company has not yet established generically tariffed rates. ICB rates will be offered to the Customer in writing and on a non-discriminatory basis. 8.2 Contracts The Company may provide any of the services offered under this tariff, or combinations of services, to Customers on a contractual basis. The terms and conditions of each contract offering are subject to the agreement of both the Customer and Company. Such contract offerings will be made available to similarly situated Customers in substantially similar circumstances. Rates in other sections of this tariff do not apply to Customers who agree to contract arrangements, with respect to services within the scope of the contract. Services provided under contract are not eligible for any promotional offerings which may be offered by the Company from time to time.