Infonet Telecommunications Corp.pdf

Infonet Telecommunications Corporation Idaho P.C. Tariff No. 1
Original Title Page
IDAHO PUBLIC UTILITIES COMMISSION
Tariff Schedule
Applicable To
Idaho
futerexchange Telephone Communications
fufonet Telecommunications Corporation
ISSUED:EFFECTIVE:February 27 2002
ISSUED BY: Paul A. Galleberg
fufonet Telecommunications Corporation
2160 East Grand Avenue
El Segundo, California 90245
IGlaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
: '
~:" MAR 11 2002
. .
Boise, Idaho
Infonet Telecommunications
'--
"rporation Idaho P.C. Tariff No. 1
Original Sheet 2
CHECK SHEET
All sheets of this tariff are effective as of the date shown at the bottom of the respective sheet(s). Original
and revised sheets as named below comprise all changes from the original tariff and are currently in effect
as ofthe date on the bottom of this page.
Sheet Revision Sheet
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Revision
Original
Original
Original
Original
Original
Original
Original
Original
Original
ISSUED:February 27 2002 EFFECTIVE :
ISSUED BY: Paul A. Galleberg
fufonet Telecommunications Corporation
2160 East Grand Avenue
El Segundo, California 90245
Idaho P~blic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 11 2002
Boise, Idaho
Infonet Telecommunications \......rporation . Idaho P.C. Tariff No. 1
Original Sheet 3
TABLE OF CONTENTS
Title Sheet...................................................................................... 01
Check Sheet...................................................................................
Table of Contents.......................................................................... 03
Symbols .........................................................................................
Tariff Format .................................................................................
Section 1: Definitions and Abbreviations..................................... 06
Section 2: Rules and Regulations ................................................. 09
Section 3: Description of Service and Rates ................................ 24
Section 4: Rates and Charges ....................................................... 27
Section 5: Special Arrangements.................................................. 29
ISSUED:February 27, 2001 EFFECTIVE :Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
MAR 11 2002
ISSUED BY: Paul A. Galleberg
fufonet Telecommunications Corporation
2160 East Grand Avenue
El Segundo, California 90245
Boise, Idaho
Infonet Telecommunications \"'"rporation Idaho P.C. Tariff No. 1
Original Sheet 4
SYMBOLS
The following are the only symbols used for the purposes indicated below:
D -Delete or Discontinue
I -Change Resulting ill An illcrease of Rates
M -Moved From Another Tariff Location
N -New Material
R -Change Resulting ill A Reduction of Rates
T -Change ill Text or Regulations But No Change ill Rate or Charge
ISSUED:February 27 2001 EFFECTIVE:daho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILINGISSUED BY: Paul A. Galleberg
illfonet Telecommunications Corporation
2160 East Grand Avenue
El Segundo, California 90245
. .
MAR J 1 2002
Boise, Idaho
- ""-... -
Infonet Telecommunications '--.Jrporation Idaho P.C. Tariff No.
Original Sheet 5
TARIFF FORMAT
Sheet Numbering - Sheet numbers appear in the upper-right corner of the sheet. Sheets are
numbered sequentially. However, new sheets are occasionally added to the tariff
Sheet Revision Numbers - Revision numbers also appear in the upper-right corner of the sheet.
These numbers are used to determine the most current sheet version on file with the Commission.
For example, 4th Revised Sheet 14 cancels 3rd Revised Sheet 14.
Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of
coding is subservient to its next higher level of coding.
1.1.
2. 1.1.A.
2. 1. LA. 1.
2. 1.1.A.1.(a)
2. 1.1.A.1.(a).
A.l.(a).I.(i)
A.l.(a).I.(i).(I)
Check Sheets - When a tariff filing is made with the Commission, an updated check sheet
accompanies the tariff filing. The check sheet lists the sheets contained in the tariff, with a cross
reference to the current revision number. When new sheets are added, the check sheet is changed
to reflect the revision. All revisions made in a given filing are designated by an asterisk (*
There will be no other symbols used on this sheet if these are the only changes made to it (i., the
format, etc., remains the same, just revised revision levels on some sheets). The tariff user should
refer to the latest check sheet to find out if a particular sheet is the most current sheet on file with
the Commission.
ISSUED:February 27 2001 Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 11 2002
EFFECTIVE:
ISSUED BY: Paul A. Galleberg
illfonet Telecommunications Corporation
2160 East Grand Avenue
El Segundo, California 90245
Boise, Idaho
Infonet Telecommunications ,--,-,rporation Idaho P.C. Tariff No. 1
Original Sheet 6
SECTION 1. DEFINITIONS AND ABBREVIATIONS
1.1 Definitions:
Application for Service - A standard order form which includes all pertinent billing, technical
and other descriptive information which will enable the Carrier to provide the communication
service as required.
Authorized User - A person, firm, corporation, or other entity authorized by the Customer to
receive or send communications.
Busy Hour - The two consecutive half hours during which the greatest volume of traffic is
handled.
Cancellation of Order - A Customer initiated request to discontinue processing a service order
either in part or in its entirety, prior to its completion.
Carrier - fufonet Telecommunications Corporation, unless specifically stated otherwise.
Commission - Refers to the Public Utility Commission of Idaho.
Company - fufonet Telecommunications Corporation, also referred to as "Carrier" or "Infonet
Telecom
Completed Calls - Completed calls are calls answered on the distance end. fu the event a
Customer is charged for an incomplete call, the Company will issue a credit to the Customer upon
request.
Customer - The person, firm, corporation, or other entity which orders or uses service and is
responsible by law for payment for communication service from the telephone utility.
Customer Provided Equipment - Terminal equipment provided by a Customer.
Disconnect - The disabling of circuitry preventing outgoing and incoming toll communication
service provided by Carrier.
Due Date - The last day for payment without unpaid amounts being subject to a late payment
charge.
Holidays - Carrier s recognized holidays are New Year s Day, Presidents ' Day, Memorial Day,
fudependence Day, Labor Day, Thanksgiving Day and Christmas Day.
ISSUED:February 27 2001 EFFECTIVE:Idaho P~blic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 11 2002
ISSUED BY: Paul A. Galleberg
fufonet Telecommunications Corporation
2160 East Grand Avenue
El Segundo, California 90245
Boise, Idaho
Infonet Telecommunications L"rporation Idaho P.c. Tariff No. 1
Original Sheet 7
1.1 Definitions: (continued)
illfonet Telecom - Refers to illfonet Telecommunications Corporation.
illterexchange Utility - A utility, resale carrier or other entity that provides intrastate
telecommunications services and facilities between exchanges within the state, without regard to
how such traffic is carried. A local exchange utility that provides exchange service may also be
considered an interexchange utility.
Local Distribution Area (LDA)- Metropolitan locations served by Carrier which have been
defined by the telephone company providing local service in its local exchange tariff as "local
calling area.
Measured Use Services - The provision of long distance measured time communications
telephone service to Customers who access the Carrier s services at its switching and call
processing equipment by means of access facilities obtained from another carrier by the Customer
or otherwise provided at its own expense (the Customer is responsible for arranging for the access
line).
Message - A completed telephone call by a Customer or user.
Network Terminal - Any location where Carrier provides services described herein.
Normal Business Hours - 8:00 a.m. to 5:00 p.m. Monday through Friday, excluding holidays.
Premises - The space occupied by an individual Customer in a building, in adjoining buildings
occupied entirely by that Customer, or on contiguous property occupied by the Customer
separated only by a public thoroughfare, a railroad right of way or a natural barrier.
Term Agreement - A standard Carrier contract with the Customer in which the Customer
commits to purchase service from the Carrier for a specified period of time.
Terminal Equipment - All telephone instruments, including pay telephone equipment, the
common equipment of large and small key and PBX systems and other devices and apparatus
and associated wiring, which are intended to be connected electrically, acoustically or inductively
to the telecommunication system of the telephone utility.
ISSUED:February 27 2001 EFFECTIVE:Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 1 1 2002
ISSUED BY: Paul A. Galleberg
illfonet Telecommunications Corporation
2160 East Grand Avenue
El Segundo, California 90245
Boise, Idaho
Infonet Telecommunications '--.Jrporation Idaho P.c. Tariff No. 1
Original Sheet 8
1.2 Abbreviations
ICB - illdividual Case Basis
IXC - illterexchange Carrier
LATA - Local Access Transport Area
LDA - Local Distribution Area
LEC - Local Exchange Carrier
MTS - Message Toll Service
PBX - Private Branch Exchange
V &H - Vertical and Horizontal
ISSUED:February 27 2001 EFFECTIVE:Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 11 2002
ISSUED BY: Paul A. Galleberg
illfonet Telecommunications Corporation
2160 East Grand Avenue
El Segundo, California 90245
Boise. Idaho
Infonet Telecommunications L.Jcporation idaho P.C. Tariff No. 1
Original Sheet 9
SECTION 2.RULES AND REGULATIONS
Carrier Undertaking
Carrier provides long distance message toll telephone service to Customers for their direct
transmission of voice, data, and other types of telecommunications.
Communications originate when the Customer accesses Carrier directly or through the facilities
of the local service carrier via one or more access lines, equal access or on a dial-up basis.
Carrier may act as the Customer s agent for ordering access connection facilities provided by
other carriers or entities when authorized by the Customer, to allow connection of a Customer
location to the Carrier network. The Customer shall be responsible for all charges due for such
service arrangements.
The Company s services are provided on a monthly basis unless otherwise stated in this tariff and
are available twenty-four (24) hours per day, seven (7) days per week.
Limitations on Service
Service is offered subject to the availability of the necessary facilities and/or equipment
and subject to the provisions of this tariff.
Carrier reserves the right to discontinue furnishing service upon written notice when
necessitated by conditions beyond its control or when the Customer is using the service in
violation of the provisions of this tariff or in violation of the law.
Title to any equipment provided by Carrier under these regulations remains with Carrier.
Prior written permission ITom the company is required before any assignment or transfer.
All regulations and conditions contained in this tariff shall apply to any such assignee or
transferee.
ISSUED:February 27, 2001 EFFECTIVE:Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 11 2002
ISSUED BY: Paul A. Galleberg
illfonet Telecommunications Corporation
2160 East Grand Avenue
EI Segundo, California 90245
Boise, Idaho
Infonet Telecommunications L"rporation - idaho P.c. Tariff No. 1
Original Sheet 10
Use of Service
3.1
3.4
Services provided under this tariff may be used by the Customer for any lawful
telecommunications purpose for which the service is technically suited.
The services the Company offers shall not be used for any unlawful purpose or for any
use as to which the Customer has not obtained all required governmental approvals
authorizations, licenses, consents and permits.
The Company may require Customers for service who intend to use the Company
offerings for resale, shared and/or joint use to file a letter with the Company confIrming
that their use of the Company s offerings complies with relevant laws and the
Commission s regulations, policies, orders, and decisions.
The minimum period for service is one year, unless otherwise noted in the Customer
service agreement. The Company requires a written contract with the Customer prior to
providing service.
The Customer service agreement will include a mInImUm volume commitment of
$100 000 per month, unless otherwise noted in the Customer service agreement. The
minimum volume commitment may be met by the Customer based on intrastate and
interstate interexchange telecommunications services purchased by Customer from the
Company in Idaho and any other state(s) covered in the Customer service agreement.
2.4 Limitation of Liability
2.4.Customer s sole remedy for any damages, claims or causes of action arising out of
mistakes, interruptions, omissions, delays, errors, or defects in transmission which occur
in the course of furnishing service or facilities, shall be the credits to the Customer
provided in Section 2.5. Except as set forth above, the Company shall not be liable for
any direct, indirect, consequential, special, actual, punitive or any other damages, or
business interruption, or for any lost profits of any kind or nature whatsoever arising out
of any defects or any other cause. fu the event of an interruption in service or any defect
in the service whatsoever, neither the Company nor any affiliated or unaffiliated third
party provider or operator of facilities employed in the provision of the service shall be
liable for any direct, indirect, consequential, special, actual, punitive or any other
damages, or for any lost profits of any kind or nature whatsoever. Moreover, any such
mistakes, omissions, interruptions, delays, errors, or defects in transmission or service
which are caused or contributed to by the negligence or willful act of the Customer or
Authorized User, or which arise from the use of Customer provided facilities or
equipment shall not result in the imposition of any liability whatsoever upon the
Company.
ISSUED:February 27 2001 EFFECTIVE:Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 11 2002
ISSUED BY: Paul A. Galleberg
fufonet Telecommunications Corporation
2160 East Grand Avenue
EI Segundo, California 90245
Boise, Idaho
Infonet Telecommunications L"rporation idaho P.C. Tariff No. 1
Original Sheet 11
2.4 Limitation of Liability (continued)
2.4.
2.4.
2.4.4
2.4.
2.4.
2.4.
2.4.
The Company shall not be liable for any claim or loss, expense or damage (including
indirect, special or consequential damage), for any interruption, delay, error, omission, or
defect in any service, facility or transmission provided under this tariff, if caused by any
person or entity other than the Company, by any malfunction of any service or facility
provided by any other carrier, by an Act of God, fire, war, civil disturbance, or act of
government, or by any other cause beyond the Company s direct control.
The Carrier is not liable for any act or omission of any other company or companies
furnishing a portion of the service.
Carrier shall be indemnified and held harmless by the Customer against all other claims
arising out of any act or omission of the Customer in connection with any service
provided by the Carrier.
The Company may also, without obtaining the further consent from the Customer, assign
any rights, privileges, or obligations under this tariff. The Customer shall not, without
prior written consent of the Company, which consent shall not be unreasonably withheld
assign, transfer, or in any other manner dispose of, any of its rights, privileges, or
obligations under this tariff, and any attempt to make such an assignment, transfer
disposition without consent shall be null and void.
To the extent that any conflict arises between the terms and conditions of a service
agreement or other contract and the terms and conditions of Section 2.4 of this tariff, the
tariff shall prevail.
The Company requires a written contract with the Customer prior to providing service.
The Company is not liable for any act or omission of any other entity furnishing a portion
of the service or any acts or omission of the Customer.
ISSUED:February 27 2001 EFFECTIVE:Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 11 2002
ISSUED BY: Paul A. Galleberg
illfonet Telecommunications Corporation
2160 East Grand Avenue
El Segundo, California 90245
Boise, Idaho
Infonet Telecommunications L.Jrporation Idaho P.C. Tariff No. 1
Original Sheet 12
2.4 Limitation of Liability (continued)
2.4.Service furnished by the Company may be interconnected with the services or facilities
of other carriers or private systems. However, service furnished is provided solely by the
Company and is not a joint undertaking with other parties.
2.4.10 The Company shall not be liable for any claim, loss, or refund as a result of loss or theft
of Personal Identification Numbers issued for use with the Company s services.
2.4.The Company shall not be liable for any damages, including usage charges, that the
Customer may incur as a result of the unauthorized use of authorization codes or
communications equipment. The unauthorized use of communications equipment
includes, but is not limited to, the placement of calls from the Customer s premises, and
the placement of calls through equipment controlled and/or provided by the Customer
that are transmitted over the Company s network without the authorization of the
Customer. The Customer shall be fully liable for all such usage charges.
2.4.12 THE COMPANY MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS
OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR
OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A P ARTICULAR USE OR PURPOSE.
2.4.The included tariff language does not constitute a determination by the Commission that
a limitation of liability imposed by the Company should be upheld in a court of law.
Acceptance for filing by the Commission recognizes that it is a court's responsibility to
adjudicate negligence and consequential damages claims. It is also the court'
responsibility to determine the validity of the exculpatory clause.
ISSUED:February 27 2001 EFFECTIVE:Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 11 2002
ISSUED BY: Paul A. Galleberg
illfonet Telecommunications Corporation
2160 East Grand Avenue
EI Segundo, California 90245
Boise, Idaho
Infonet Telecommunications Lvtporation Idaho P.C. Tariff No. 1
Original Sheet 13
2.4 Limitation of Liability (continued)
2.4.The Carrier shall not be liable for and the Customer indemnifies and holds the Carrier
harmless from and against any and all loss claims, demands, suits, or other action or
liability whatsoever, whether suffered, made, instituted or asserted by the Customer or by
any other party or persons, for any personal injury to, or death of any person or persons
and for any loss, damage, defacement or destruction of the premises, of the Customer or
any other property, whether owned by the Customer or others, caused or claimed to have
been caused directly or indirectly by the installation, operation, failure to operate
maintenance, removal, presence, condition, location or use of the equipment or wiring
provided by the Carrier where such installation, operation, failure to operate
maintenance, condition, location or use is not the direct result of the Carrier s gross
negligence. Further, the Customer indemnifies and holds harmless the Company against
claims for libel, slander, invasion of privacy or the infringement of copyright arising
directly or indirectly from the material transmitted over the facilities of the Company or
the use thereof by the Customer, against claims for infringement of patents or copyrights
arising from combining with or using in connection with, facilities furnished by the
Company and apparatus, equipment and systems provided by the Customer; and against
all other claims arising out of any act or omission of the Customer in connection with the
services or facilities provided by the Company. No agents or employees of other carriers
shall be deemed to be agents or employees of the Company. No agents or employees of
other carriers shall be deemed to be agents or employees of the Carrier.
illterruption of Service
A credit allowance for interruptions of service which are not due to Carrier s testing or adjusting,
to the negligence of the Customer, or to the failure of the channels, equipment, and/or
communications systems provided by the Customer, is subject to the general liability provisions
set forth herein. It shall be the obligation of the Customer to notify Carrier of any interruption in
service. Before giving such notice, the Customer shall ascertain that the trouble is not being
caused by any action or omission by or within the Customer s control and is not in wiring or
equipment connected to the Carrier terminal.
Restoration of Service
The use and restoration of service in emergencies shall be in accordance with the Part 64, Subpart
D of the Federal Communications Commission s Rules and Regulations, which specifies the
priority system for such activities.
ISSUED:February 27 2001 EFFECTIVE :Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 11 2002
ISSUED BY: Paul A. Galleberg
illfonet Telecommunications Corporation
2160 East Grand Avenue
El Segundo, California 90245
Boise, Idaho
Infonet Telecommunications Lvrporation idaho P.C. Tariff No. 1
Original Sheet 14
Customer Responsibility
All Customers assume general responsibilities in connection with the provisions and use
of Carrier service. When facilities, equipment, and/or communication systems
provided by others are connected to Carrier s facilities, the Customer assumes additional
responsibilities. All Customers are responsible for the following:
The Customer is responsible for placing orders for service, paying all charges for
service rendered by Carrier and complying with all of Carrier s regulations
governing the service. The Customer is also responsible for assuring that its
users comply with regulations.
When placing an order for service, the Customer must provide:
The name(s) and addressees) of the person(s) responsible for the payment
of service charges.
The name(s), telephone number(s), and addressees) of the Customer
contact person(s).
Maintenance, Testing, and Adjustment
Upon reasonable notice, the equipment provided by Carrier shall be made available to
Carrier for such tests and adjustments as may be necessary to maintain them in
satisfactory condition. No interruption allowance will be granted for the time during
which such tests and adjustments are made.
Credit Allowance
Credit for failure of service or equipment will be allowed only when failure is caused by
or occurs in equipment provided and billed for by Carrier.
Credit allowances for failure of service or equipment starts when the Customer
notifies Carrier of the failure or when Carrier becomes aware of the failure and
ceases when the operation has been restored and an attempt has been made to
notify the Customer.
The Customer shall notify Carrier of failures of service or equipment and make
reasonable attempts to ascertain that the failure is not caused by Customer
provided facilities, any act, or omission of the Customer or in wiring or
equipment connected to the terminal.
ISSUED:February 27 2001 EFFECTIVE: Idaho P bli(; tJtllltles t.;ommission
Office of the Secretary
ACCEPTED FOH FiUNG
MAR 11 2002
ISSUED BY: Paul A. Galleberg
illfonet Telecommunications Corporation
2160 East Grand Avenue
El Segundo, California 90245 Boise, Idaho
Infonet Telecommunications L.Jrporation idaho P.c. Tariff No. 1
Original Sheet 15
3. Credit Allowance (continued)
Only those portions of the service or equipment operation disabled will be
credited. No credit allowances will be made for:
illterruptions of service resulting from Carrier performing routine
maintenance;
illterruptions of service for implementation of a Customer order for a
change in the service;
illterruption caused by the negligence of the Customer or his authorized
user;
illterruptions of service because of the failure of service or equipment
due to Customer or authorized user provided facilities.
ISSUED:February 27 2001 EFFECTIVE:Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
MAR 11 2002
ISSUED BY: Paul A. Galleberg
illfonet Telecommunications Corporation
2160 East Grand Avenue
EI Segundo, California 90245
Boise, Idaho
Infonet Telecommunications L..irporation idaho P.C. Tariff No. 1
Original Sheet 16
7.4 Cancellation by Customer
If a Customer orders services requiring special equipment and/or facilities
dedicated to the Customer s use and then cancels his order before the service
begins, a charge will be made to the Customer for the non-recoverable portions
of expenditures or liabilities incurred expressly on behalf of the Customer by
Carrier and not fully reimbursed by installation and monthly charges. If, based
on such an order, any construction has either begun or been completed, but no
such services provided, the non-recoverable cost of such construction shall be
borne by the Customer.
Cancellation Prior to Expiration of Term: If a Customer cancels service prior to
completion of the Term Agreement for any reason whatsoever, the Customer
agrees to pay the Company the following sums which shall become due and
owing as of the effective date of cancellation or termination and be payable
within thirty (30) days all costs fees and expenses incurred in connection with:
All non-recurring charges reasonably expended by the Company to
establish service to the Customer, plus
Any disconnection, early cancellation or termination charges reasonably
incurred by the Company or paid to third parties by the Company on
behalf of the Customer, plus
All recurring charges specified in the applicable Service Order and Tariff
for the then current terms, including any charges relating to volume
commitments specified therein.
Month-to-month service may be canceled by Customer only on thirty (30) days
prior written notice to the Company.
ISSUED:EFFECTIVE:Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 11 2002
February 27 2001
ISSUED BY: Paul A. Galleberg
illfonet Telecommunications Corporation
2160 East Grand Avenue
El Segundo, California 90245
Boise, Idaho
Infonet Telecommunications Lvrporation idaho P.C. Tariff No. 1
Original Sheet 17
Payment and Billing
Each Customer bill will set forth the company s name, address and toll free
Customer Service telephone number which is available 24 hours per day. Each
bill will list the charges for individual calls made and taxes will be listed as
separate line items. The date after which a penalty may apply to the gross
amount shall be indicated on the Customer s bill.
Payment is due upon receipt, but will be considered timely if paid within 20 days
after the date of the bill.
ill the event of a dispute concerning a bill, Customer must pay a sum equal to the
amount of the undisputed portion of the bill and proceed with complaint
procedures set forth in this tariff.
The Customer is responsible for payment of all charges for service furnished to
the Customer by the Carrier. Charges are based on actual usage during a month
will be billed monthly in arrears.
Customer is responsible for payment of any state and local taxes (i.e. gross
receipts tax, sales tax, municipal utilities tax) which will be listed as separate line
items and which are not included in the quoted rates.
Customers failing to pay a bill for services by the due date will be charged a
one-time late payment penalty on the amount owed for such services. Any
payment received by the Customer will fIrst be applied to the bill for services
rendered.
ISSUED:EFFECTIVE:Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 11 2002
February 27 2001
ISSUED BY: Paul A. Galleberg
illfonet Telecommunications Corporation
2160 East Grand Avenue
El Segundo, California 90245 Boise, Idaho
Infonet Telecommunications Lvrporation idaho P.C. Tariff No. 1
Original Sheet 18
Disputed Charges
Any objections to billed charges must be reported to the Company or its
billing agent in writing within twenty (20) days of the closing date
printed on the invoice or statement issued to the Customer. Adjustments
to Customer s account shall be made to the extent that circumstances
exist which reasonably indicate that such changes are appropriate.
ill the event that the Company incurs fees or expenses, including
attorney s fees, collecting or attempting to collect any charges owed to
the Company, the Company may charge the Customer all such fees and
expenses reasonably incurred, including a Late Payment Fee on the
unpaid charges.
Application of Charges
The charges for service are those charges in effect during the period in which service was
furnished.
Customer Complaint Procedure
Carrier will resolve any disputes brought to its attention as promptly and effectively as
possible. Customer Service Representatives can be reached by dialing the toll free
number set forth on all bills. (Toll Free: 1-800-766-8737)
Any unresolved disputes may be directed to the attention of the Commission.
ill the event of a dispute concerning an invoice, the Customer must pay a sum equal to the
amount of the undisputed portion of the bill and notify the Company of the disputed
portion.
ISSUED:February 27 2001 EFFECTIVE:Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
MAR 1 1 2002
ISSUED BY: Paul A. Galleberg
illfonet Telecommunications Corporation
2160 East Grand Avenue
El Segundo, California 90245 Boise, Idaho
Infonet Telecommunications L".-poration .idaho P.C. Tariff No. 1
Original Sheet 19
Taxes and Fees
All state and local taxes (e., gross receipts tax, sales tax, municipal utilities tax)
are not included in the rates under this tariff, but shall be listed as separate line
items on the Customer s bill.
To the extent that a municipality, other political subdivision or local agency of
government, or commission imposes and collects from the Company a gross
receipts tax, occupation tax, license tax, permit fee, franchise fee, or regulatory
fee, such taxes and fees shall, as allowed by law, be billed pro rata to the
Customer receiving service from the Company within the territorial limits of
such municipality, other political subdivision or local agency of government.
Service shall not be subject to taxes for a given taxing jurisdiction if the
Customer provides the Company with written verification, acceptable to the
Company and to the relevant taxing jurisdiction, that the Customer has been
granted a tax exemption.
The Company may adjust its rates or impose additional rates on its Customer to
recover amounts it is required by governmental or quasi-governmental authorities
to collect from or pay to others. The Company may also adjust its rates or
impose additional rates to cover the administrative cost of collecting such
charges or paying compensation to other entities. Examples of such programs
include, but are not limited to, the Universal Service Fund (USF), the
Presubscribed illterexchange Carrier Charge (PICe), North American Numbering
Plan Administration, Telecommunications Relay Services, and compensation to
pay telephone service providers for the use of their pay telephones to access the
Company s services.
Late Payment Fees
If any portion of the payment is not received by the Company, or if any portion of the
payment is received by the Company in funds that are not immediately available, within
twenty (20) days of the date on the bill, then a late payment penalty shall be due the
Company. The late payment penalty shall be that portion of the payment not received by
the date due minus any charges billed as local taxes multiplied by 1.5%, or the maximum
rate allowed by law.
ISSUED:EFFECTIVE:Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 11 2002
February 27 2001
ISSUED BY: Paul A. Galleberg
illfonet Telecommunications Corporation
2160 East Grand Avenue
El Segundo, California 90245 Boise, Idaho
Infonet Telecommunications L':"..poration .idaho P.c. Tariff No. 1
Original Sheet 20
10 Deposits
Customers for service or existing Customers may be required to provide the
Company a security deposit in an amount not to exceed two months estimated
billings plus any applicable non-recurring charges. Any request for deposit will
be in compliance with Commission Rules. A deposit does not relieve the
Customer of the responsibility for prompt payment of bills on presentation.
When a service or facility is discontinued, the amount of a deposit, if any,
applied to the Customer s account and any credit balance remaining will be
refunded. Before the service or facility is discontinued, the Company may, at the
Customer s option, return the deposit or credit it to the Customer s account.
Deposits held will accrue interest at the fixed rate specified by the Commission.
illterest is credited to the Customer annually, and upon termination of service, or
upon return of the deposit by the Company.
Deposits will be returned when the customer has demonstrated good credit or
upon termination of service. Specifically, deposits will be refunded or released
within thirty (30) days after disconnection of service or after twelve (12) months
of service, whichever comes first, unless the Company has issued two or more
terminating notices during the twelve (12) month period, or unless the Customer
has not signed a Term Agreement and operates on a month-to-month basis.
ISSUED:EFFECTIVE :February 27 2002
ISSUED BY: Paul A. Galleberg
illfonet Telecommunications Corporation
2160 East Grand Avenue
El Segundo, California 90245
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FiliNG
MAR 11 2002
Boise, Idaho
Infonet Telecommunications L",.poration .idaho P.c. Tariff No.
Original Sheet 21
Carrier Responsibility
8.1 Calculation of Credit Allowance
Pursuant to limitations set forth herein, when service is interrupted the credit allowance
will be computed on the following basis:
No credit shall be allowed for an interruption of less than two hours.
When a minimum usage charge is applicable and the Customer fails to meet a
usage minimum credit, the outage shall be applied against that minimum equal to
1I360th of the monthly minimum charges associated with the portion of service
disabled for each period of two hours or major fraction thereof that the
interruption continues beyond two hours.
Carrier will try its best to resolve any disputes properly brought to its attention.
Unresolved disputes may be directed to the attention of the Commission.
Cancellation of Credit
Where Carrier cancels a service or the provision of equipment and the final service period
is less than the monthly billing period, a credit will be issued for any amounts billed in
advance, prorated at 1I30th of the monthly recurring charge for each day the service was
rendered or the equipment was provided. This credit will be issued to the Customer or
applied against the balance remaining on the Customer s account.
Fractional Monthly Charges
Charges for a fractional part of a month are calculated by counting the number of days in
the billing period service was discontinued. Divide the number of days by thirty days and
then multiply by the monthly charge.
ISSUED:February 27 2002 EFFECTIVE :
ISSUED BY: Paul A. Galleberg
illfonet Telecommunications Corporation
2160 East Grand Avenue
El Segundo, California 90245
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 11 2002
Boise, Idaho
Infonet Telecommunications \"'"rporation . idaho P.c. Tariff No. 1
Original Sheet 22
Cancellation or Termination of Service by Company
For nonpayment: Upon seven (7) days written notice to the customer, the Company may
terminate service to a Customer for nonpayment of undisputed charges without incurring
any liability for damages due to loss of telephone service to the Customer.
9.1
illfonet Telecom may refuse or discontinue service under the following conditions
provided that, unless otherwise stated, the Customer shall be given seven (7) days notice
to comply with any rule or remedy any deficiency:
For non-compliance with or violation of any State, Municipal, or Federal law
ordinance or regulation pertaining to telephone service.
For use of telephone service for any purpose other than that described in the
application.
For neglect or refusal to provide reasonable access to illfonet Telecom or its
agents for the purpose of inspection and maintenance of equipment owned by
illfonet Telecom or its agents.
For noncompliance with or violation of Commission regulation or illfonet
Telecom s rules and regulations on file with the Commission. Without notice in
the event of Customer or Authorized User use of equipment in such a manner as
to adversely affect illfonet Telecom s equipment or service to others.
Without notice in the event of tampering with the equipment or services owned
by illfonet Telecom or its agents.
Without notice in the event that a dangerous condition exists which could subject
a person to immediate harm.
Without notice in the event of unauthorized or fraudulent use of service.
Whenever service is discontinued for fraudulent use of service, illfonet Telecom
may, before restoring service, require the Customer to make, at his or her own
expense, all changes in facilities or equipment necessary to eliminate illegal use
and to pay an amount reasonably estimated as the loss in revenues resulting from
such fraudulent use.
Without notice by reason of any order or decision of a court or other government
authority having jurisdiction which prohibits Company from furnishing such
servIces.
ISSUED:EFFECTIVE:Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
MAR 11 2002
February 27 2002
ISSUED BY: Paul A. Galleberg
illfonet Telecommunications Corporation
2160 East Grand Avenue
El Segundo, California 90245
Boise. Idaho
Infonet Telecommunications ~.Jrporation Idaho P.C. Tariff No. 1
Original Sheet 23
Cancellation or Termination of Service by Company (continued)
Except as authorized by order of the Commission or the Judiciary, the Carrier shall not
terminate service for failure to pay amounts in dispute while a complaint over that
telephone service filed under Commission Rule 402 is pending or while a case placing at
issue payment for that telephone service is pending before a court in the state of Idaho.
ISSUED:February 27 2002 EFFECTIVE:Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FiLING
MAR 11 2002
ISSUED BY: Paul A. Galleberg
illfonet Telecommunications Corporation
2160 East Grand Avenue
El Segundo, California 90245
Boise, Idaho
Infonet Telecommunications '--,jrporation Idaho P.c. Tariff No. 1
Original Sheet 24
SECTION 3. DESCRIPTION OF SERVICE AND RATES
Timing of Calls
The Customer s monthly usage charges for Carrier service are based upon the total number of
minutes the Customer uses and service options subscribed to. Chargeable time begins when the
connection is established between the calling station and the called station or PBX. Chargeable
time ends when either party "hangs up.
There are no charges incurred if a call is not completed.
Start of Billing
Billing starts on the Start of Service date, which is the first day which service is actually provided
to the Customer. Billing ends on the End of Service date, which is the last day or any portion
thereof that service is provided to Customer.
illterconnection
Services furnished by Carrier may be interconnected with services or facilities of other authorized
communications common carriers and with private systems, subject to the technical limitations
established by Carrier. Service furnished by Carrier is not part of a joint undertaking with such
other carriers. Any special interface equipment of Carrier and other participating carriers shall be
provided at the Customer s expense.
The Customer is responsible for taking all necessary legal steps for interconnecting his Customer
provided terminal equipment or communications systems with Carrier s. The Customer shall
secure all licenses, permits, rights of way, and other arrangements necessary for such
interconnection.
ISSUED:February 27, 2002 EFFECTIVE:
ISSUED BY: Paul A. Galleberg
illfonet Telecommunications Corporation
2160 East Grand Avenue
El Segundo, California 90245
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 11 2002
Boise, idaho
Infonet Telecommunications ~"rporation Idaho P.C. Tariff No. 1
Original Sheet 25
3.4 Terminal Equipment
Carrier s service may be used with or terminated in Customer provided terminal equipment or
Customer provided communication systems such as teleprinters, handsets, or data sets. Such
terminal equipment will be furnished and maintained at the expense of the providing Customer
except as otherwise agreed in advance and in writing. The Customer is responsible for all costs at
their premises, including personnel, wiring, electrical power, and the like incurred in the use of
Carrier s service. When such terminal equipment is used, the equipment shall comply with the
generally accepted minimum protective criteria standards of the telecommunications industry.
Calculation of Distance
Usage charges are generally flat rated. However, if a rate is based on the airline mileage between
points, the calculations are made as follows:
The airline mileage between rate centers is determined by applying the formula below to the
vertical and horizontal coordinates associated with the rate centers involved. The company uses
the rate centers and associated vertical and horizontal coordinates defined by AT&T in its FCC
tariff No. 10.
Formula:~ (V1- V2)2 + (H1- H2)2
Minimum Call Completion Rate
The Customer can expect a call completion rate of 99% of calls attempted during peak use
periods for all Feature Group D (1 +) services.
ISSUED:February 27, 2002 EFFECTIVE:
Idaho Public Ubiities Co~mission
Office of the SecrelQry
ACCEPTED FOR FlUNG
MAR 11 2002
ISSUED BY: Paul A. Galleberg
illfonet Telecommunications Corporation
2160 East Grand Avenue
El Segundo, California 90245
Boise, Idaho
Infonet Telecommunications Lvrporation idaho P.C. Tariff No.
Original Sheet 26
Service Offerings
The Company provides the following services:
Message Toll Service
Dialing is achieved by Customer s telephone lines being programmed by the local
telephone company (LEe) to automatically route 1 + calls to the Company s network.
7.2 illbound 8YY Service
illbound 8YY Service is virtual banded inbound toll service which permits calls to be
completed at the subscriber s location without charge to the calling party. Access to the
service is gained by dialing a ten digit telephone number which terminates at the
Customer s location. illbound SYY services originate via normal shared use facilities
and are terminated via the Customer s local exchange service access line.
Carrier will accept a prospective illbound SYY service Customer s request for up to ten
(10) 8YY telephone numbers and will reserve such number(s) on a first come first serve
basis. All requests for 8YY number reservations must be made in writing, dated and
signed by a responsible representative of the Customer. Carrier does not guarantee the
availability of number(s) until assigned. The 8YY services telephone number(s) so
requested, if found to be available, will be reserved for and furnished to the eligible
Customer.
If a Customer who has received a number does not subscribe to illbound 8YY service
within 90 days, the company reserves the right to make the assigned number available for
use by another Customer.
Operator Service
Operator Assisted Services are provided by and billed by the Company s underlying
carner.
ISSUED:February 27, 2002 EFFECTIVE:
Idaho Pub!j('; Utmti~5 C!Jmmissiuil
Office of the Secret!ry
ACCEPTED FOR FiUNG
MAR 11 2002
ISSUED BY: Paul A. Galleberg
illfonet Telecommunications Corporation
2160 East Grand Avenue
El Segundo, California 90245
Boise, Idaho
Infonet Telecommunications Lvtporation idaho P.C. Tariff No. 1
Original Sheet 27
SECTION 4. RATES AND CHARGES
Usage Charges and Billing Increments
1.1 Usage Charges
Unless flat rated, usage charges are determined by the time of day rate periods and
minutes of use within each rate period. The rate period is determined by the time and day
of call origination at the Customer s location.
Billing fucrements
Usage is billed in accordance with the billing increments set forth in the individual
product rate sections of this tariff. All partial usage will be rounded up to the next
highest applicable billing increment.
1.3 Rounding
All calls are rounded to the next highest billing interval. Any partial cents per call will be
rounded up to the next highest whole cent.
Switched Access Outbound Rates
$0.14 per minute
Billed in whole minute increments
fubound 8YY Service
$0.14 per minute
Billed in whole minute increments
ISSUED:February 27 2002 EFFECTIVE:
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
MAR 11 2002
ISSUED BY: Paul A. Galleberg
fufonet Telecommunications Corporation
2160 East Grand Avenue
El Segundo, California 90245
Boise, Idaho
Infonet Telecommunications Lut"poration ~daho P.C. Tariff No. 1
Original Sheet 28
4.4 Directorv Assistance
The Company s Customers will be billed the following per call charge to be connected to the
local exchange company directory assistance service for directory assistance calls, within the
State.
Directory Assistance Charge Per Call: $0.
Customer Dialed Calling Card
The Company s Customers will be billed the following per call charge for which live or
automated operator assistance is provided for call completion and/or billing.
Customer Dialed Calling Card: $0.
Returned Check Charge
Any Customer issuing Carrier check(s) returned to Carrier will be charged $15.00 per check.
Special Promotions
Carrier may from time to time offer special promotions to Customers upon prior Commission
approval of such promotion.
Pay Telephone (Pavphone) Surcharge
A surcharge shall be assessed for each call made from a pay telephone to an 800 number or using
a travel card and dialing the carrier prefix in the form 1O1XXXX. Although collected on the
Customer s bill, this charge is reimbursed to the pay telephone service provider. The initial
charge is $0.30 per call, but may vary from time to time as the Federal Communications
Commission or payphone service providers change the rate for pay telephone compensation.
ISSUED:February 27 2002 EFFECTIVE:
ISSUED BY: Paul A. Galleberg
fufonet Telecommunications Corporation
2160 East Grand Avenue
El Segundo, California 90245
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 11 2002
Boise, Idaho
Infonet Telecommunications Corporation Idaho P.C. Tariff No. 1
Original Sheet 29
SECTION 5. SPECIAL ARRANGEMENTS
General
fudividual Case Basis (ICB) pricing will be developed and used for special circumstances and
services that are not listed in this tariff or part of the Company s normal service offerings. ICB
rates for similarly situated Customers shall be offered on a fair, equitable and nondiscriminatory
basis.
ISSUED:February 27 2002 EFFECTIVE:
ISSUED BY: Paul A. Galleberg
fufonet Telecommunications Corporation
2160 East Grand Avenue
EI Segundo, California 90245
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAR 11 2002
Boise, Idaho