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Home My WebLink AboutICG Telecom Group Inc.pdfPAGE:Title Origiool Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 (A~~~;.!iV1~e Stamp)ICG TELECOM GROUP, INC. Issued: Issued by: Title: --""" ,,- "'" ... '....-,. .. REGULATIONS AND SCHEDULE OF INTRASTATE CHARGES APPLYING TO LOCAL EX CHAN G E END-USER COMMUNICATIONS SERVICES WITHIN THE STATE OF IDAHO Effecti ve: Thomas E, Flavin Senior Director, Government and External Affairs PAGE: 2nd Revised ICG TELECOM GROUP, INC. (Acceptance Stamp) CHECK SHEET IThe pages inclusive on this tariff are effective as of the date shown. PAGE REVISION PAGE REVISION PAGE REVISION 2nd Revised *Original Original 2nd Revised*Original Original Original Original Original Original Original Original Original Ori ginal Original 5.1 1 8t Revised*Original Original Original Original Original Original Original 1 8t Revised Original Original 1 8t Revised Original Original 1 8t Revised Original Original 1 8t Revised Original Original 1 8t Revised Original Original 1 8t Revised Original Original 1 8t Revised Original Original 1 8t Revised Original Original 1 8t Revised Original Original 1 8t Revised Original Original 1 8t Revised Original Original 1 8t Revised Original Original 1 8t Revised Original Original Original Original Original Original Original 1 8t Revised*Original Original 1 8t Revised*Original Original Original Original Original * Indicates new or revised pages included with this filing. Issued: January 13, 2003 Effective: January 23 2003 Issued by: Title: Scott Beer Director, Industry and Corporate Affairs PAGE: 2nd Revised ICG TELECOM GROUP, INC. PAGE 100 REVISION Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original PAGE 101 102 103 104 105 106 107 108 109 110 111 112 113 114 CHECK SHEET REVISION Original Original Original Original 1 8t Revised 1 8t Revised 1 8t Revised 1 8t Revised Original* Original * Original* Original * Original * Original * . .. - . '801lU r UUII" Office of the Secretary ACCEPTED FOR FILING JAN 2 3 2003 Boise, Idaho (Acceptance Stamp) PAGE REVISION * Indicates new or revised pages included with this filing. Issued: January 13, 2003 Issued by: Title: Scott Beer Director, Industry and Corporate Affairs Effective: January 23 2003 PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 (A~~i'PlM'l~e Stamp)ICG TELECOM GROUP, INC. .~... ' ABLE OF CONTENTS Descri tion e Number CHECK SHEET............................................ ........... TABLE OF CONTENTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. EXPLANATION OF SYMBOLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. APPLICATION OF TARIFF . .. . . .. .. . . . .. .. .. .. .. . .. . .. .. .. .. . .. . .. .... 7 DEFINITIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 8 0 REGULATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 18 Undertaking of the Company. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 18 Prohibited Uses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 2.3 Obligations of the Customer ..... ......... ... . .. .. .. .. . . ..... . .. ... 2.4 Customer Deposits and Advance Payments . . . . . . . . . . . . . . . . . . . . . . . . . .. Payment Arrangements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Allowances for Interruptions in Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Cancellation of Service/Termination Liability . . . . . . . . . . . . . . . . . . . . . . . .. Customer Liability for Unauthorized Use of the Network . . . . . . . . . . . . . . .. Use of Customer s Service by Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 10 Telephone Relay Service for the Hearing Impaired . . . . . . . . . . . . . . . . . . . .. 11 Transfers and Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 12 Notices and Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 3.1 3.3 APPLICATION OF RATES . . . . . . . . . .. . . . . . . . . . . . . . .. . . .. . . . . . .. 57 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. U sage Based Charges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Rates Based Upon Distance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 4.1 SERVICE AREAS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 60 Service Areas ...................................................... Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original "" .....' .. ."AU'"V .......... Office of the Secretary ACCEPTED FOR FiliNG MAR 3 - 1999 ICG TELECOM GROUP, INC.Boise, Idaho (Acceptance Sta~p) .., TABLE OF CONTENTS (cont' d) Descri tion e Number SERVICES DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 73 Service Offerings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . , . . . . . . . . . . . . . . .. Standard Residence Line . . . . . . . . . . . . . , . . . . . . . . . . . . . . . . . . . . . . . . . . .. Standard Business Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 5.4 Single and Multiple Analog PBX Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Digital Voice Grade DS-l Trunk Service . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Directory Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Operator Service .. . . .. . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . .. Local Calling Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Message Telecommunications Service (MTS) ....................,.... 76 1 0 Custom Calling Features . . . . . . . . . . . . . , . . . . . . . . . . . . . . , . . . . . . . . . . . .. 11 Trunk Side Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 12 Main Number Retention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 13 Non Published Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . , . . . , . . . . . . .. 14 Personalized Telephone Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 5.15 Service Order and Service Change Charges . . . . . . , . . . . . . . . . . . . . . . . . . .. 16 Maintenance Visit Charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 17 Directory Listings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 18 Emergency Services Calling Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 19 Integrated Services Digital Network (ISDN) Primary Rate Interface (PR!) ... 83 5.20 Calling Card Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 21 Direct Inward Dial (DID) ......................................... 84 22 Touch Tone . . . . . . . . . . . . . . , . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Sec(etary ACCEPTED FOR FILING MAR 3 ,~ 1999 ICG TELECOM GROUP, INC. 6.3A 6.4A 10A 6.11A 12A 13A 14A 8.1 8.2 8.3 8.4 Issued: Issued by: Title: (A_iM'l1ce Stamp) ... -- -.. ' TABLE OF CONTENTS (cont' Descri tion e Number COMPANY SERVICES - RETAIL RATE SCHEDULE . . . . . . . . . . . .. 85 RESOLD SERVICES - RETAIL PRICE LIST . . . . . . . . . . . . . . . . . . . .. 86 General ......................................,............... 86 Business Lines and Analog PBX Trunks . . . . . . . . . . . . . . . . . . . . . . . . . . .. Direct Inward Dial Service (DID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Directory Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Operator Assisted Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. IntraLA T A Toll Service . . . . . . . . . . . . . . . . . . . . . , . . . . . . . . . . . . . . . . . .. Custom Calling Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Remote Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Directory Listing Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . , . . . . . .. Personalized Number Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 94 Other Service Order and Service Change Charges . . . . . . . . . . . . . , . . . . . .. Maintenance Visit Charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Digital Voice Grade DS-l Trunk Service Charges . . . . . . . . . . . . . . . . . . . .. Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI) .. 97 MISCELLANEOUS SERVICES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 98 Busy Line Verify & Line Interrupt Service. . . . . . . . . . . . . . . . . . . . . . . . . .. Restoration of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 100 SPECIAL ARRANGEMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 101 Special Construction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ,. 101 Individual Case Basis (ICB) Arrangements . . . . . . . . . . . . . . . . . . . . . . . .. 104 Special Promotions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . , . . . . . . . . .. 105 Discounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 105 PROMOTIONAL OFFERINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 106 Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: 1 st Revised tdlho Public Utilities CommISSIon Office of the Secretary ACCEPTED FOR FiLING JAN 2 3 2003 ICG TELECOM GROUP, INC.Boise, ldaho(Acceptance Stamp) TABLE OF CONTENTS (cont' D escri tio n ... ...... ........ .............. .... ................. ...... ........... ....................... Pa e Number 10. TELEPHONE ASSISTANCE .................. ........., .............. ........" ........ ................., 105 10,Idaho Telecommunications Service Assistance Program (ITSAP) ..................105 10,Idaho USF Surcharges """".........,......",....."".......",...,....,.""",....",.........,....,.,108 11.0 11.1 11.2 11.3 11.4 11.5 11.6 11.7 11.8 11.9 11.10 CARRIER ACCESS SERVICES ......................................................................... 109 Switched Access Service General................................................................... 109 Call Types ....,.,..,...,.",."".,........,.........,......"",......,.,....,......."".,......,..",.,..,.".,.. 109 Jurisdictional Assignments ".".",..""....",.,....,.""...,.,.."".,.......,.,...................,.,109 Traffic Format........".............................................................,........,...."...,......... 110 Signaling..."....................,......"...............,....................................,...................... 110 Order Process ,.......",......................."".,.....",......",....,......,..,.,.......,....,..,.,.".,.... 111 Usage Measurement And Billing..,.....,.",.,......,..,...."..""...............................,..112 Charges.,.......,......"",...,.............,."...,.,.,...""..............,......,..,..",....,.,...,..."...,.... 112 Carrier Access Rate Categories......................................................................... 113 Rates And Charges"................,........",....."".....................""...,............,.,.......".114 Issued: January 13, 2003 Issued by: Title: Effective: January 23, 2003 Scott. Beer Director, Industry and Corporate Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 Boi~e Idaho \ACceptance Stamp) .. - ..--, " ICG TELECOM GROUP, INC. EXPLANATION OF SYMBOLS The following symbols shall be used in this tariff for the purpose indicated below: Issued: Issued by: Title: C - To signify Changed Regulation. D - Delete or Discontinue I - Change Resulting in an Increase to a rate M - Moved from Another Tariff Location N - New R - Change Resulting in a Reduction to a rate S - Matter Appearing Elsewhere or Repeated for Clarification T - Change in Text But No Change to Rate or Charge v - Signifies Vintage Tariff Z - Correction Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the, Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.Boise, Idaho(Acceptance Stamp) -._, --.. ...."..... " "d" - '-' ' ; APPLICATION OF TARIFF This tariff sets forth the service offerings, rates, terms and conditions applicable to the furnishing of resold intrastate End-User communications services in the State of Idaho by ICG Telecom Group, Inc. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.(.4W~ptance Stamp) 1.0 DEFINITIONS F or the purpose of this tariff, the following definitions will apply: Access: Is connection to one carrier by a second carrier to obtain the services of any or all network facilities and services within the network, including unbundled elements. Access Service ues R:): A written request for special access services executed by the Customer and the Company in the format devised by the Company. The signing of an ASR by the Customer and acceptance by the Company initiates the respective obligations of the parties as set forth therein and pursuant to this tariff, but the duration of the service is calculated from the Service Commencement Date. Should a Customer use the Company s access service without an executed ASR, the Company will then request the Customer to submit one. Account Codes: Permits Centrex Stations and attendants to dial an account code number of up to eight digits. F or use when placing calls over facilities arranged for Automatic Message Accounting (AMA) recording. The account or project number must be input prior to dialing the called number. Advance P ment: Part or all of a payment required before the start of service. Alternative O erator Services: Alternative Operator Services are those services provided by the carrier in which the customer and the End User are totally separate entities. The carrier contracts with the customer to provide the alternative operator services; however, the carrier does not directly contract with the End User to provide the services even though it is the End User who actually pays for the processing of the operator assisted calls. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.B9ise, Idaho tAcceptance Stamp) 1.0 DEFINITIONS (cont' d) Automatic Number Identification ("ANI" ): Allows the automatic transmission of a caller s billing account telephone number to a local exchange company, interexchange carrier or a third party subscriber. The primary purpose of ANI is to allow for billing of toll calls. Automatic Location Identification (ALl): An E911 feature that provides the name or address or both associated with the calling party s telephone number (identified by ANI as defined below) to the PSAP for display. Additional telephones with the same number as the calling party's (secondary locations, off-premise extensions etc.) are identified with the address of the telephone number at the main location. Bit: The smallest unit of information in the binary system of notation. Collocation: An arrangement whereby the Company s switching equipment is located in a local exchange Company s central office. Commission: The Idaho Public Utilities Commission. Communications Services: The Company s intrastate toll and local exchange switched telephone services offered for both intraLA T A and interLA T A use. Com or Carrier: ICG Telecom Group, Inc. Customer or Subscriber: The person, firm or corporation which orders service and is responsible for the payment of charges and compliance with the Company regulations. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the' Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.(Achptabbe Stamp) ..- DEFINITIONS (cont'd) Dedicated Inbound Calls: Refers to calls that are terminated via dedicated access facilities connecting the Customer s premises and the Company s Point of Presence POP"). This service is offered to the extent facilities are available and where the Company and the Customer jointly arrange for the establishment of dedicated access facilities connecting the Customer s trunk-compatible PBX or other suitable equipment to the Company s POP. The Customer shall be responsible for all costs and charges associated with the dedicated access facilities. Dedicated Outbound Calls: Refers to service that is offered to the extent facilities are available in those cases where the Company and the Customer jointly arrange for the establishment of dedicated access facilities connecting the Customer s trunk- compatible PBX or other suitable equipment to the Company s (POP). The Customer shall be responsible for all costs and charges associated with the dedicated access facilities. osit: Refers to a cash or equivalent of cash security held as a guarantee for payment of the charges. DID Trunk (Direct Inward Dial Trunk): A form of local switched access that provides the ability for an outside party to call an internal extension directly without the intervention of the Company operator. Dial Pulse (or "DP" ): The pulse type employed by rotary dial station sets. Direct Inward Dial (or "DID"): A service attribute that routes incoming calls directly to stations, by-passing a central answering point. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiliNG MAR 3 - 1999 ICG TELECOM GROUP, INC.Boise, Idaho(Acceptance Stamp) 1.0 DEFINITIONS (cont'd) Direct Outward Dial (or "DOD"): A service attribute that allows individual station Users to access and dial outside numbers directly. Dual Tone Multi-Freauencv (or "DTMF" ): The pulse type employed by tone dial station sets. lex Service: Service which provides for simultaneous transmission in both directions. Emer enc Number Service: A telephone exchange communication service whereby a Public Safety Answering Point (PSAP) designated by the Customer may receive telephone calls dialed to the telephone number 911. The 911 Services includes lines and equipment necessary for transferring and dispatching public emergency telephone calls originated by persons within the telephone central offices areas arranged for 911 calling. mer enc Service umber : An ESN is a Selective Routing (SR) code assigned to each telephone number in an exchange where SR is provided to route E911 calls to an appropriate PSAP. The ESN defines the set of emergency services (e., police, fire, PSAP and medical) within a particular serving area. An ESN is associated with a primary possibly one or more secondary PSAPs. Emer enc Tele hone Service Char e: A charge for the network start-up costs custom notification costs, billing costs including an allowance for uncollectibles and network nonrecurring and recurring installation, maintenance, service, and equipment network charges of the Company providing 911 service. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities t;ommlSSlon Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.Boise. Idaho(Acceptance Stamp) , ...' 1.0 DEFINITIONS (cont'd) End Office: With respect to each NPA-NXX code prefix assigned to the Company, the location of the Company s "end office" for purposes of this tariff shall be the point of interconnection associated with that NP A - NXX code in the Local Exchange Routing Guide ("LERG"), published by Bellcore. Exchan e Tele hone Com or Tele hone Company Denotes any individual partnership, association, joint-stock company, trust, or corporation authorized by the appropriate regulatory bodies to engaged in providing public switched communication service throughout an exchange area, and between exchange areas within the LATA. Fiber O tic Cable: A thin filament of glass with a protective outer coating through which a light beam carrying communications signals may be transmitted by means of multiple internal reflections to a receiver, which translates the message. Hearin aired: Those persons with communication impairments, including those hearing impaired, deaf, deaf/blind, and speech impaired persons who have an impairment that prevents them from communicating over the telephone without the aid of a telecommunications device for the deaf. Huntin Routes a call to an idle station line in a prearranged group when the called station line is busy. Gettin Started Packa e: Refers to package Company gives to each new customer. The package includes information about the Company s services, service orders and contact numbers. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Ori ginal Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.BO~At~~Btance Stamp) 1.0 DEFINITIONS (cont' d) In-Onl : A service attribute that restricts outward dial access and routes incoming calls to a designated answer point. IXC or Interexchan e Carrier: A long distance telecommunications services provider. s: Kilobits per second, denotes thousands of bits per second. LATA: A Local Access and Transport Area established pursuant to the Modification of Final Judgment entered by the United States District Court for the District of Columbia in Civil Action No. 82-0192; or any other geographic area designated as a LATA in the National Exchange Carrier Association, Inc. Tariff F .C. No. Local Interconnection Trunkin Service: A local circuit administration point, other than a cross-connect or an information outlet, that provides capability for routing and re-routing circuits. s: Megabits, denotes millions of bits per second. Minimum Point of Presence ("MPOP" ): The main telephone closet in the Customer s building. Monthl Recurrin Char es: The monthly charges to the Customer for services which continue for the agreed upon duration of the service. Multi-Freauencv or ("MF"): An inter-machine pulse-type used for signaling between telephone switches, or between telephone switches and PBX/key systems. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ~CCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.Boise, Idaho (Acceptance Stamp) - .' " ,...--, .. 1.0 DEFINITIONS (cont' 911 Service Area: The geographic area in which the Company will respond to all 911 calls and dispatch appropriate emergency assistance. 911 Trunks: Trunks between a serving central office and a PSAP or between two central offices, except where one of the central offices is a remote unit. Non-Pro rietary Callin Card: Refers to a calling card or travel card which can be billed by any carrier and used on any network, such as an Ameritech card issued in conjunction with local services; as opposed to a card issued by an IXC which can only be used on that carrier s network and billed by that carrier. on-Recurrin : The initial charge, usually assessed on a one-time basis, to initiate and establish service. NP A: Numbering plan area or area code. NXX: First three digits in a local phone number. Identifies the specific telephone company central office which serves that number. Off-Net: A means for carrying traffic to or from the Customer s premises, where the Company leases Other Telephone Company s facilities to deliver traffic to Customer location. (Off-Net traffic consists of all traffic that is not considered to be On-Net traffic. On-Net: A means for carrying traffic to or from the Customer s premises, where the Company connects to the MPOP in a Customer building or on a Customer premises using only Company-owned fiber. On-Net traffic is delivered to Customer exclusively over facilities of the Company. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.Bois~1 Idaho\l\cceptance Stamp) DEFINITIONS (cont' d) Other Tele hone Com : An Exchange Telephone Company, other than the Company. PBX: Private Branch Exchange Point of Presence ("POP"): Point of Presence PSAP Data Base Establishment and U date Service: Provides the PSAP with the initial list, as well as periodic updates of Customer names, telephone numbers and addresses for ALl. Public SafetY AnswerinQ Point (PSAP) - a communications facility operated or answered on a 24-hour basis, assigned responsibility by a public agency or county to receive 911 calls and, as appropriate, to directly dispatch emergency response services, or to transfer or relay emergency 911 calls to other public safety agencies. It is the first point of reception by a public safety agency of a 911 call, and serves the jurisdictions in which it is located and other participating jurisdictions, if any. Recurrin Char es: The monthly charges to the Customer for services, facilities and equipment which continue for the agreed upon duration of the service. Service Commencement Date: The first day following the date on which the Company notifies the Customer that the requested service is available for use unless extended by the Customer s refusal to accept service which does not conform to standards set forth in the Service Order or this tariff, in which case the Service Commencement Date is the date of the Customer s acceptance. The Company and Customer may mutually agree on a substitute Service Commencement Date. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.BoiSe(~aoeptance Stamp) --.---. - ' , DEFINITIONS (cont' Service Order: The written request for Company Services executed by the Customer and the Company in the format devised by the Company. The signing of a Service Order by the Customer and acceptance by the Company initiates the respective obligations of the parties as set forth therein and pursuant to this tariff but the duration of the service is calculated from the Service Commencement Date. Shared: A facility or equipment system or subsystem that can be used simultaneously by several Customers. Shared Inbound Calls: Refers to calls that are terminated via the Customer Company-provided local exchange line. Shared Outbound Calls: Refers to calls in Feature Group D (FGD) exchanges whereby the Customer s local telephone lines are presubscribed by the Company to the Company s outbound service such that "1 + 10-digit number" calls are automatically routed to the Company s or an IXC's network. Calls to stations within the Customer s LATA may be placed by dialing "10:XXX" or "10IXXXX" with 1 + 10-digit number. Tandem: A class 4 switch facility to which NP A and NXX codes are subtended. Three-Callin Allows a station line User to add a third party to an existing conversation. Traditional O erator Services: Traditional Operator Services are those services provided by the carrier in which the End User has a customer relationship with the carrier, contracts with the customer/End User to provide the services, and the customer/End User pays for the actual processing of the operator assisted calls. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs .. .. PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC. Boise~4\i~ptance Stamp) 1.0 DEFINITIONS (cont'd) Two W : A service attribute that includes outward dial capabilities for outbound calls and can also be used to carry inbound calls to a central point for further processing. Usa e Based Char es: Charges for minutes or messages traversing over local exchange facilities. User or End User: A Customer, Joint User, or any other person authorized by a Customer to use service provided under this tariff. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOH FILING MAR 3 - 1999 ICG TELECOM GROUP, INC. Issued: Issued by: Title: BOi~A~~~~tance Stamp) --~..--, -'-... REGULATIONS Undertakin of the Com 1.1 Sco The Company undertakes to furnish communications service pursuant to the terms of this tariff in connection with one-way and/or two-way information transmission originating from points within the state of Idaho, and terminating within a local calling area as defined herein. The Company is responsible under this tariff only for the services provided hereunder, and it assumes no responsibility for any service provided by any other entity that purchases the Company network in order to originate or terminate its own services, or to communicate with its own Customers. 1.2 Shorta e of E ment or Facilities A) The furnishing of service under this tariff is subject to the availability on a continuing basis of all the necessary facilities and is limited to the capacity of facilities the Company obtains from other carriers to furnish service from time to time as required at the sole discretion of the Company, in a non-discriminatory manner consistent with the authority as granted by the Commission. Effective: Thomas E, Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC. Issued: Issued by: Title: BOiS~~~~ptance Stamp) REGULATIONS (cont' Undertakin of the Com (cont'd) 1.3 Terms and Conditions Service is provided on the basis of a minimum period of at least one month, 24-hours per day. For the purpose of computing charges in this tariff, a month is considered to have thirty (30) days. Customers may be required to enter into written service orders which shall contain or reference a specific description of the service ordered the tariff or other approved rates to be charged, the duration of the services, and the terms and conditions in this tariff. Customers will also be required to execute any other documents as may be reasonably requested by the Company. Except as otherwise stated in the tariff, at the expiration of the initial term specified in each Service Order, or in any extension thereof, service shall continue on a month to month basis at the then current rates unless terminated by either party upon thirty (30) days written notice. Any termination shall not relieve the Customer of its obligation to pay any charges incurred under the service order and this tariff prior to termination. The rights and obligations which by their nature extend beyond the termination of the term of the service order shall survive such termination. Service may be terminated upon written notice to the Customer if:1. the Customer is using the service in violation of this tariff; or2. the Customer is using the service in violation of the law. This tariff shall be interpreted and governed by the laws of the state of Idaho without regard for its choice of laws provision. Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FIL\NG MAR 3 - 1999 ICG TELECOM GROUP, INC. Issued: Issued by: Title: Bois'!\IMptance Stamp) REGULATIONS (cont'd) Undertakin of the Com (cont'd) 1.3 Terms and Conditions (cont' d) The Company hereby reserves its rights to establish service packages specific to a particular Customer. These contracts mayor may not associated with volume and/or term discounts. All such offerings shall be consistent with the rates and conditions specified herein, or shall require approval of the Commission. 4 Limitations on Liabilitv Except as otherwise stated in this section, the liability of the Company for damages arising out of either: (1) the furnishing of its services including but not limited to mistakes, omissions, interruptions, delays, or errors, or other defects, representatives, or use of these services or (2) the failure to furnish its service, whether caused by acts or omission, shall be limited to the extension of allowances to the Customer for interruptions in service as set forth in Section 2. Except as specified in this tariff, Company and its contractors shall not be liable to a Customer or third party for any direct, indirect, special incidental, reliance, consequential, exemplary or punitive damages of any kind or nature arising out of or in connection with the installation use, repair, performance or removal of the equipment, or other services in connection with the performance or failure to perform its obligations including, but not limited to, loss of revenue or profits, regardless of the foreseeability thereof for any reason whatsoever, including, but not limited to, any act or omission, failure to perform, delay, interruption failure to provide any service or any failure in or breakdown of facilities associated with the service. Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities'Commission Office of the' Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC. Issued: Issued by: Title: B~~c_ance Stamp) ".-,. REGULATIONS (cont'd) Undertakin of the Com (cont' d) 1.4 Limitations on Liabilitv (cont' d) In cases where the Customer does not have alternative local exchange service available, the liability of the Company for failure to provide basic local exchange service within 30 calendar days of the service order due date shall be limited to a waiver of all installations charges and a credit to the Customer s account equal to the pro rata monthly local exchange charge for each day thereafter that service is not provided plus, at the Customer s option, either (1) reimbursement not to exceed $150.00 per month for the Customer to obtain alternative service if unregulated or (2) provision of a regulated service alternative charging the Customer no more than the Company s tariff rate for basic local exchange service. See Section 2. D. The liability of the Company for errors in billing that result in overpayment by the Customer shall be limited to a credit equal to the dollar amount erroneously billed or, in the event that payment has been made and service has been discontinued, to a refund of the amount erroneously billed. Company shall not have any liability for or be responsible for any losses costs, expenses, claims, liabilities or damages resulting from the Customer s failure to timely comply with the requirements in Section 2.3.1 (I) below regarding emergency 911 service; Company shall be indemnified by Customer from any losses, costs, expenses, claims liabilities or damages, including, but not limited to, third party claims resulting from customer s failure to comply with the requirements of Section 2.3.1 (I). Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original IdahO PubliC UtIlities I.;OmmlSSlon Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.Boise, Idaho (Acceptance Stamp) Issued: Issued by: Title: '~'" REGULATIONS (cont'd) Undertakin of the Com (cont' d) 1.4 Limitations on Liabilitv (cont' d) Company shall have no responsibility or liability for responding to emergency 911 or other emergency referral calls. Company will make reasonable effort to determine the nearest public safety or law enforcement authorities and then route such calls to those authorities. The tariff language in this section does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court's responsibility to adjudicate negligence and consequential damage claims. It is also the court' responsibility to determine the validity of the exculpatory clause. G. The Company shall not be liable for and shall be indemnified and saved harmless by the Customer from and against all loss, liability, damage and expense, due to: Any act or omission of: ( a) the Customer, (b) any other entity furnishing service, equipment or facilities for use in conjunction with services provided by the Company; or (c) common carriers or warehousemen, except as contracted by the Company; Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original L n..L..I:_'" ,..,........v - Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 Boise, Idaho (Acceptance Stamp)ICG TELECOM GROUP, INC. , ; . ,." n... , REGULATIONS (cont'd) Undertakin of the Com (cont' d) 1.4 Limitations on Liabilitv (cont' d) Issued: Issued by: Title: G. (cont' d) Any delay or failure of performance or equipment due to causes beyond the Company s control, including but not limited to, acts of God, fires, floods, earthquakes, hurricanes, or other catastrophes; national emergencies, insurrections, riots, wars or other civil commotions; strikes, lockouts, work stoppages or other labor difficulties; criminal actions taken against the Company; unavailability, failure or malfunction of equipment or facilities provided by the Customer or third parties; and any law, order regulation or other action of any governing authority or agency thereof; Any unlawful or unauthorized use of the Company s services; Libel, slander, invasion of privacy or infringement of patents trade secrets, or copyrights arising from or in connection with the material transmitted by means of Company-provided services; or by means of the combination of Company-provided facilities or servIces; Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the. Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.Boi~~~~tance Stamp) "'...- REGULATIONS (cont'd) Undertakin of the Com (cont' d) 1.4 Limitations on Liabilitv (cont' d) Issued: Issued by: Title: G. (cont'd) Changes in any of the operations or procedures of the Company that render any equipment, facilities or services provided by the Customer obsolete, or require modification or alteration of such equipment, facilities or services, or otherwise affect their use or performance, except where reasonable notice is required by the Company and is not provided to the Customer, in which event the Company s liability is limited as set forth in paragraph (A) of this Subsection 2.1.4. Defacement of or damage to Customer premises resulting from the furnishing of services or equipment on such premises by the Company or nay other carrier, installation or removal thereof; Injury to property or injury or death to persons, including claims for payments made under Workers' Compensation law or under any plan for employee disability or death benefits, arising out of or caused by, any act or omission of the Customer, or the construction, installation, maintenance, presence, use or removal of the Customer s facilities or equipment connected, or to be connected to the facilities of any other carrier; Failure of Customer to comply with the requirements of Section 2.3, Any noncompletion of calls due to network busy conditions; Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC. Issued: Issued by: Title: Boise(~ptance St~mp) REGULATIONS (cont' Undertakin of the Com (cont' d) 1.4 Limitations on Liabilitv (cont' d) G. (cont'd) 10.Any calls not actually attempted to be completed during any period that service is unavailable; 11.And any other claim resulting from any act or omission of the Customer or patrone s) of the Customer relating to the use of the Company s services. H. The Company does not guarantee nor make any warranty with respect to installations provided by it for use in an explosive atmosphere. The Company makes no warranties or representations, EXPRESS OR IMPLIED, either in fact or by operation of law, statutory or otherwise including warranties of merchantability or fitness for a particular use except those expressly set forth herein. Failure by the Company to assert its rights pursuant to one provision of this tariff does not preclude the Company from asserting its rights under other provisions. Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ~CCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC. Issued: Issued by: Title: Boise, I~~ceptance ~tamp) ..~,.."'_.. REGULATIONS (cont'd) Undertakin of the Com (cont' d) 1.4 Limitations on Liabilitv (cont' d) Company shall not be liable to Customer or any other person, firm or entity for any failure of performance hereunder if such failure is due to any cause or causes beyond the reasonable control of Company. Such causes shall include, without limitation, acts of God, fire, explosion vandalism, cable cut, storm or other similar occurrences, any law, order regulation, direction, action or request of the United States government or of any other government (including state and local governments or of any department agency, board, court, bureau, corporation or other instrumentality of anyone or more of said governments) or of any civil or military authority, national emergencies, insurrections, riots, wars strikes, lockouts or work stoppages or other labor difficulties, supplier failures, shortages, breaches or delays. If Company s failure of performance by reason of force majeure specified above shall be for thirty (30) days or less, then the service shall remain in effect, but an appropriate percentage of charges shall be abated and/or credited in the discretion and determination of Company; if for more than thirty (30) days, then the service may be canceled by either party without any liability. The tariff language in this section does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court's responsibility to adjudicate negligence and consequential damage claims. It is also the court' responsibility to determine the validity of the exculpatory clause. Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 (Acceptance Stamp) Boise, Idaho ICG TELECOM GROUP, INC. Issued: Issued by: Title: REGULATIONS (cont'd) Undertakin of the Com (cont' d) 5 Notification of Service- Affectin Activities The Company will provide the Customer reasonable notification of service- affecting activities that may occur in normal operation of its business. Such activities may include, but are not limited to, equipment or facilities additions, removals or rearrangements and routine preventative maintenance. Generally, such activities are not specific to an individual Customer but affect many Customers' services. No specific advance notification period is applicable to all service activities. The Company will work cooperatively with the Customer to determine the reasonable notification requirements. With some emergency or unplanned service-affecting conditions, such as an outage resulting from cable damage, notification to the Customer may not be possible. 1.6 Non-Routine Installation At the Customer s request, installation and/or maintenance may be performed outside the Company s regular business hours, or in hazardous locations. In such cases, charges based on cost of the actual labor, material, or other costs incurred by or charged to the Company will apply. If installation is started during regular business hours but, at the Customer s request, extends beyond regular business hours into time periods including, but not limited to weekends, holidays, and/or night hours, additional charges may apply. Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original 1daho Public Utilities Commission Offjre of the- Secretary ACCE PTED FOR F\L'NG MAR 3 - 1999 ICG TELECOM GROUP, INC. Issued: Issued by: Title: idahoBOlse(Acceptance Stamp) REGULATIONS (cont'd) Undertakin of the Com (cont' d) 1. 7 A vailabilitv of Service The Company shall use reasonable efforts to make available services to a Customer on or before a particular date, subject to the provisions of and compliance by the Customer with the regulations contained in the tariffs of the Company. The Company shall negotiate a mutually agreed to installation date based on availability of services and facilities and the Customer requested date. Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original tdaho Public Utilities Commission Office of the Secretary ACCEPTED FOR F1L1NG MAR 3 - 1999 ICG TELECOM GROUP, INC. Issued: Issued by: Title: BOis~~~2ptance Stamp) REGULATIONS (cont'd) Undertakin of the Com (cont' d) 1.8 Universal Emer enc Tele hone Number Service A. This tariff does not provide for the inspection or constant monitoring of facilities to discover errors, defects or malfunctions in the service, nor does the Company undertake such responsibility. 911 information consisting of the names, addresses and telephone numbers of all telephone customers is confidential. The Company will release such information via the Data Management System only after a 911 call has been received, on a call by call basis, only for the purpose of responding to an emergency call in progress. The 911 calling party, by dialing 911 , waives the privacy afforded by non-listed and non-published service to the extent that the telephone number, name, and address associated with the originating station location are furnished to the Public Safety Answering Point. The tariff language in this section does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court's responsibility to adjudicate negligence and consequential damage claims. It is also the court' responsibility to determine the validity of the exculpatory clause. Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC. Issued: Issued by: Title: Boi~lMPtance Stamp) . - ; REGULATIONS (cont'd) Prohibited Uses The services the Company offers shall not be used for any unlawful purpose or for any use as to which the Customer has not obtained all required governmental approvals, authorizations, licenses, consents and permits. The Company may require applicants for service who intend to use the Company s offerings for resale and/or for shared use to file a letter with the Company confirming that their use of the Company s offerings complies with relevant laws and the Commission s regulations, policies, orders, and decisions. The Company may block any signals being transmitted over its Network by Customers which cause interference to the Company or other Users. Customer shall be relieved of all obligations to make payments for charges relating to any blocked service and shall indemnify the Company for any claim, judgment or liability resulting from such blockage. A Customer, joint User, or authorized User may not assign, or transfer in any manner, the service or any rights associated with the service without the written consent of the Company. The Company will permit a Customer to transfer its existing service to another entity if the existing Customer has paid all charges owed to the Company for regulated communications services, Such a transfer will be treated as a disconnection of existing service and installation of new service, and non-recurring installation charges as stated in this tariff will apply. Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.Bois~eptance Stamp) "'._,.., .., REGULATIONS (cont'd) Obli ations of the Customer Issued: Issued by: Title: 1 General The Customer shall be responsible for: A. the payment of all applicable charges pursuant to this tariff; providing Company with the following information which is needed by Company in order to identify the source of certain emergency calls: PBX Information. Customer shall provide Company with detailed information related to multi-location private branch exchanges PBX") and one customer PBXs operating within the Customer premises or otherwise connected to Company telecommunication service through Customer. Such information shall include the End-User addresses corresponding to all telephone lines operating through the PBX and such other information, as requested by Company, which will enable Company to determine, in the event of an emergency 911 call routed through a PBX, the physical location from which the call was made. Customer shall continually update this information and shall immediately notify Company of any changes related to this information. Company shall inform Customer of this obligation by a billing insert that will be provided in the first bill and which will appear routinely thereafter. Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC. Boise, ~~septance Stamp) REGULATIONS (cont'd) Obli ations of the Customer (cont' 1 General (cont' Issued: Issued by: Title: B. (cont'd) Automatic Number Identification. In addition to providing the information requested in Subsection 2.3 .1.1 (1) above, Customer shall provide and continually update Company with the correct true automatic number identification (ANI) for each telephone line operating through a PBX on Customer s premises or otherwise connected to Company s telecommunication service(s) through Customer. Customer recognizes that it may be necessary to purchase and install additional equipment in order to provide the ANI information and that Customer is solely responsible for all costs and expenses related to this equipment. Customer shall indemnify and hold Company harmless from any and all losses damages, costs, expenses, claims, or liabilities arising from the Customer s failure to immediately provide or update this information to Company, including, but not limited to, any and all losses, damages, costs, expenses, liabilities or claims, including third party claims, related to the failure to respond to an emergency 911 phone call. The tariff language in this section does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court's responsibility to adjudicate negligence and consequential damage claims. It is also the court's responsibility to determine the validity of the exculpatory clause. Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC. Issued: Issued by: Title: Boise.(~eptance Stamp) ..,,~~ .. REGULATIONS (cont'd) Obli ations of the Customer (cont' 2 Liabilitv of the Customer The Customer shall not assert any claim against any other Customer or User of the Company s services for damages resulting in whole or in part from or arising in connection with the furnishing of service under this tariff including but not limited to mistakes, omissions, interruptions delays, errors or other defects or misrepresentations, whether or not such other Customer or User contributed in any way to the occurrence of the damages, unless such damages were caused solely by the negligent or intentional act or omission of the other Customer or User and not by any act or omission of the Company. Nothing in this tariff is intended either to limit or to expand Customer s right to assert any claims against third parties for damages of any nature other than those described in the preceding sentence. Effective: Thomas E. Flavin Senior Director, Government and External Affairs Idaho Public Utilities CommIssion Office of the SecretaryPAGE: ACCEPTED FOR F\ L' NG Ori ginal MAR 3 - 1999 Boise idahoICG TELECOM GROUP, INC.(Acceptance Stamp) n"" REGULATIONS (cont'd) Customer De osits and Advance Pa ments (RESERVED FOR FUTURE USE) Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary CCEPTED FOR FILING MAR 3 - 1999 Boise, ~~~~eptance Stamp)ICG TELECOM GROUP, INC. Issued: Issued by: Title: REGULATIONS (cont'd) ment Arran ements 1 Pa ment for Service Customer shall pay the Company, monthly in advance (commencing the first month following the Service Commencement Date), a monthly charge equal to the rates set forth in the Section 6., 6.3A, 6.7 A, 6., 6., 6.13A and 14A, or equal to the monthly charge as adjusted under the terms hereof provided, however, that the first such payment shall be for the period from the Service Commencement Date through the end of the next full month and shall be due after the Service Commencement Date and then thirty (30) days following the date the billing statement was mailed to the Customer. The installation charges contained in the Section 6 are due with such first payment. Residential customers will be provided with the option of having installation charges prorated in four equal portions over four monthly billing periods. The Customer is responsible for the payment of all charges incurred by the Customer or other users for services furnished to the Customer by the Company. Billing for service will commence on the Service Commencement Date. The Customer must notify the Company of any errors or discrepancies in the billing statement within three years of the date the billing statement was mailed to the Customer. Effective: Thomas E, Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC. Issued: Issued by: Title: Boise(lVRoeptance Stamp) REGULATIONS (cont'd) ment Arran ements (cont' d) 2 Billin and Collection of Char A. Non-recurrin Char es: The non-recurring charges contained in the service description are due with the Customer s first payment for charges, which payment shall be for the period from the start of service through the end of the next full month. Non-recurring charges not included with installation charges are billed to the Customer, as set forth in Section 2., and shall be due and payable within thirty (30) days after the date the invoice is mailed to the Customer by the Company. Customer shall be responsible to pay all of the Company s charges for time and material resulting from diagnosing problems which were caused by Customer s equipment. Customer is not responsible for payment of Company-owned or -used facilities in the provision of service if such facilities fails. Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office, of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC. Issued: Issued by: Title: BOi5f~~f8ptance Stamp) REGULATIONS (cont' d) ment Arran ements (cont' d) 2 Billin and Collection of Char es (cont' d) Recurrin Char es: The Company shall present invoices for recurring charges monthly to the Customer, in advance of the month in which service is provided, and recurring charges shall be due and payable within thirty (30) days after the date the invoice is mailed to the Customer by the Company. When billing is based upon Customer usage, usage charges will be billed monthly for the preceding billing period. When service does not begin on the first day of the month, or end on the last day of the month, the charge for the fraction of the month in which service was furnished will be calculated on a pro rata basis. For this purpose, every month is considered to have thirty (30) days. D. Billing of the Customer by the Company will begin on the Service Commencement Date, and accrues through and includes the day that the service, circuit, arrangement or component is discontinued. If any portion of the payment is received by the Company after the date due, or if any portion of the payment is received by the Company in funds which are not immediately available upon presentment, then a late payment penalty shall be due to the Company. A late payment charge in the amount of the lesser of 1.5% of the unpaid balance per month or the maximum lawful rate per month, for bills not paid within thirty (30) days of receipt, is not applicable to subsequent rebilling of any amount to which a late payment charge has already been applied. Late payment charges are to be applied without discrimination. Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of tl1(~ Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.Boise jdaho\A:cceptance Stamp) Issued: Issued by: Title: REGULATIONS (cont' ment Arran ements (cont' d) 2 Billin and Collection of Char es (cont' d) The Customer shall notify the Company of any disputed items on an invoice within thirty (30) days of receipt of the invoice. If the Customer and the Company are unable to resolve the dispute to their mutual satisfaction, the Customer may file a complaint with the Commission in accordance with the Commission s rules of procedure. The Company shall advise the Customer that the Customer may make a formal or informal complaint to the Commission. The address of the Commission is as follows: Idaho Public Utilities Commission State House 472 W. Washington Street Boise, Idaho 83702 (208) 334-0300 G. If service is disconnected by the Company (in accordance with Section 5.3 following) and later re-installed, re-installation of service will be subject to all applicable installation charges. If service is suspended by the Company (in accordance with Section 2.5.3 following) and later restored, restoration of service will be subject to the rates in Section 7. Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC. Issued: Issued by: Title: 8oi~~~~~Optance Stamp) REGULATIONS (cont' d) ment Arran ements (cont' d) 3 Discontinuance of Service for Cause A. Upon nonpayment of an undisputed delinquent account amounting to the lesser of $50.00 or two (2) months' charges for local exchange service owing to the Company, the Company may, by giving fifteen (15) business days prior written notice to the Customer, discontinue service without incurring any liability. The Company shall provide the customer with a written reminder notice five ~i7)days prior to and place a telephone call to the customer two (2) days prior to the discontinuance of service. Service may be reinstated at such time as Customer pays in full all arrearages, including late payment charges. Upon violation of any of the other material terms or conditions of this tariff the Company may discontinue service without incurring any liability. Company shall give Customer fifteen (15) days notice of discontinuance to give Customer an opportunity to arrange for an alternate service provider. If a casualty renders all or any material portion of the facilities of the underlying carrier used by the Company to provide service to a Customer inoperable beyond feasible repair, the Company, upon written notice to the Customer, may discontinue or suspend service without incurring any liability. Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC. Issued: Issued by: Title: BOi~lI\!a~tance Stamp) REGULATIONS (cont'd) ment Arran ements (cont' d) 3 Discontinuance of Service for Cause (cont' D. The Company s discontinuance of service under sections 2.5.3.A and 5.3.B shall not occur on any Saturday, Sunday or legal holiday recognized by the State of Idaho, nor outside'the hours of 8 a.m. to 4 m. In addition, service shall not be discontinued after noon on a Friday or any day preceding a legal holiday, Upon any governmental prohibition or governmental required alteration of the services to be provided or any violation of an applicable law or regulation, the Company may immediately discontinue service without incurring any liability. In the event of fraudulent use of the Company s network, the Company may without notice suspend or discontinue service. The Customer will be liable for all related costs. The Customer will also be responsible for payment of any reconnection charges. G. Upon the Company s discontinuance of service to the Customer under Section 2.5.3(A) or 2.5.3(B), the Company, in addition to all other remedies that may be available to the Company at law or in equity or under any other provision of this tariff, may declare all future monthly and other charges which would have been payable by the Customer during the remainder of the term for which such services would have otherwise been provided to the Customer to be immediately due and payable. Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC. Issued: Issued by: Title: Bo~Aet~fUance Stamp) REGULATIONS (cont' ment Arran ements (cont' d) 3 Discontinuance of Service for Cause (cont' The Customer is responsible for providing adequate access lines to enable the Company to terminate all 800 Service calls to the Customer s telephone equipment. Should the Customer have insufficient access lines on which to terminate 800 Service calls, the Company reserves the right to request the Customer to add additional lines for call terminations. If, after ninety (90) days, the Customer has not made the requested change, the Company, without incurring any liability, reserves the right to terminate the Customer s 800 Service, with thirty (30) days written notice, 4 Notice to Com for Cancellation of Service Customers desiring to terminate service shall provide the Company thirty (30) days written notice of desire to terminate service. 5 Cancellation of lication for Service Where the Company permits the Customer to cancel an application for service prior to the start of service or prior to any special construction no charges will be imposed except for those specified below. Where, prior to cancellation by the Customer, the Company incurs any expenses in installing the service or in preparing to install the service that it otherwise would not have incurred, a charge equal to the costs the Company incurred shall apply, but in no case shall this charge exceed the sum of the charge for the minimum period of services ordered including installation charges, and all charges others levy against the Company that would have been chargeable to the Customer had service begun. Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.Boi~ Idaho\ACceptance Stamp) Issued: Issued by: Title: REGULATIONS (cont' d) ment Arran ements (cont' d) 5 Cancellation of lication for Service (cont' d) Where the Company incurs any expense in connection with special construction, or where special arrangements of facilities or equipment have begun, before the Company receives a cancellation notice, a charge equal to the costs incurred may apply. In such cases, the charge will be based on such elements as the cost of the equipment, facilities, and material, the cost of installation, engineering, labor, and supervision general and administrative expense, other disbursements, depreciation maintenance, taxes, provision for return on investment, and any other costs associated with the special construction or arrangements. The special charges described in 2.5(A) through 2.5(C) will be calculated and applied on a case-by-case basis. 6 Chan es in Service Re uested If the Customer makes or requests material changes in circuit engineering, equipment specifications, service parameters, premises locations, or otherwise materially modifies any provision of the application for service, the Customer s installation fee shall be adjusted accordingly. Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities CommissIOn Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.Boise idaho(Acceptance Stamp) Issued: Issued by: Title: REGULATIONS (cont' d) Allowances for Interru tions in Service 1 General A credit allowance will be given when service is interrupted, except as specified in Section 2.2 following. A service is interrupted when it becomes inoperative to the Customer, e., the Customer is unable to transmit or receive, because of a failure of a component furnished by the Company under this tariff. An interruption period begins when the Customer reports a service facility or circuit to be inoperative and, if necessary, releases it for testing and repair. An interruption period ends when the service, facility or circuit is operative. If the Customer reports a service, facility or circuit to be interrupted but declines to release it for testing and repair, or refuses access to its premises for test and repair by the Company, the service, facility or circuit is considered to be impaired but not interrupted. No credit allowances will be made for a service, facility or circuit considered by the Company to be impaired. Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original loano t'UD!tC Utilities (;ommlsslon Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.Boise, Idaho (Acceptance Stamp) Issued: Issued by: Title: REGULATIONS (cont'd) Allowances for Interru tion in Service (cont' 1 General (cont' D. The Customer shall be responsible for the payment of service charges as set forth herein for visits by the Company s agents or employees to the premises of the Customer when the service difficulty or trouble report results from the use of Customer-provided equipment or facilities When the Company is informed by a customer of a service outage the Company will: Restore service within sixteen (16) hours after the report of the outage if the Customer notifies the Company that the service outage creates an emergency for the Customer. Restore service within twenty-four (24) hours after the report of the outage if no emergency exists, except that outages reported between noon on Saturday and 6:00 pm on the following Sunday must be restored within forty-eight (48) hours or 6:00 p.m. on the following Monday, whichever is sooner. If the Company does not restore service within the times required above, the Company must credit the Customer s account for an amount equal to the the monthly rate for one (1) month of basic local exchange service. Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC. Issued: Issued by: Title: BoitA~~tance Stamp) REGULATIONS (cont' d) Allowances for Interru tion in Service (cont' 2 Limitations of Allowances No credit allowance will be made for any interruption in service: Due to the negligence of or noncompliance with the provisions of this tariff by any person or entity other than the Company, including but not limited to the Customer; If the Customer causes the Customer s own service outage or does not make a reasonable effort to arrange a repair visit within th service restoration deadline, or if the Company determines that the outage is attributable to the Customer s own equipment or inside wire; Due to circumstances or causes beyond the reasonable control of the Company; During any period in which the Company is not given full and free access to its facilities and equipment for the purposes of investigating and correcting interruptions; A service will not be deemed to be interrupted if a Customer continues to voluntarily make use of such service. If the service is interrupted, the Customer can get a service credit, use another means of communications provided by the Company (pursuant to Section 2.6.3), or utilize another service provider; Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.Boise, Idaho(Acceptance Stamp) Issued: Issued by: Title: REGULATIONS (cont' Allowances for Interru tion in Service (cont' 2 Limitations of Allowances (cont' During any period when the Customer has released service to the Company for maintenance purposes or for implementation of a Customer order for a change in service arrangements; That occurs or continues due to the Customer s failure to authorize replacement of any element of special construction; and That was not reported to the Company within thirty (30) days of the date that service was affected. 3 Use of Another Means of Communications If the Customer elects to use another means of communications during the period of interruption, the Customer must pay the charges for the alternative service used. 4 Cancellation For Service Interru tion In those cases where the Customer would be liable for service termination under section 2.7 of this Agreement, following, the Customer may terminate this Agreement without liability under section 2.7 if any circuit experiences a single continuous outage of eight (8) hours or more or cumulative service credits equaling sixteen (16) hours in a continuous twelve (12) month period, The right to cancel service under this provision applies only to the single circuit which has been subject to the outage or cumulative service credits. Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities CommiSSion , Office of the Secretary ACCEPTED FOR FILiNG MAR 3 - 1999 ICG TELECOM GROUP, INC.Bpise, Idaho tAcceptance Stamp) ..,' , REGULATIONS (cont'd' Cancellation of ServicelTermination Liabilitv If a Customer cancels a service order or terminates services before the completion of the term for any reason (i) other than a service interruption (as defined in Section 1) or (ii) where the Company breaches the terms in the service contract Customer may be requested by the Company to pay to the Company termination liability charges, which are defined below. These charges shall become due and owing as of the effective date of the cancellation or termination and be payable within the period set forth in Section 2. ermina on Liabilit.y A. Customer s termination liability for cancellation of service shall be equal to: all unpaid non-recurring charges reasonably expended by the Company to establish service to the Customer, including any installation charges which may have been waived by the Company, provided Customer has been notified of the amount of the waived charges and of Customer s liability therefore on cancellation, plus; Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Office of the Secretary ACCEPTED FOR FILING JAN 2 3 20031 st Revised ICG TELECOM GROUP, INC.Boise. Idaho (Acceptance Stamp) ,- . - REGULATIONS (cont' d' Cancellation of Servicetrermination Liabili If a Customer cancels a service order or terminates services before the completion of th term for any reason (i) other than a service interruption (as defined in Section 2,8.1) or (ii where the Company breaches the terms in the service contract, Customer may be requeste by the Company to pay to the Company termination liability charges, which are define below. These charges shall become due and owing as of the effective date of th cancellation or termination and be payable within the period set forth in Section 2. 1 Termination Liabili Customer s termination liability for cancellation of service shall be equal to: all unpaid non-recurring charges reasonably expended by the Company to establish service to the Customer, including, but not limited to, an installation charges, reasonable construction costs or other charges 0 costs which may have been incurred by ICG in directly providin Customer with Service and which may have been waived by th Company, provided Customer has been notified of the amount of th waived charges and of Customer s liability therefore on cancellation plus; Issued: January 13, 2003 Effective: January 23, 2003 Issued by: Title: Scott Beer Director, Industry and Corporate Affairs (N) (N) PAGE: 1 st Revised f~aho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 3 2003 (Ac~eptance S!~m~) DtHX. IUCllIU , ' ICG TELECOM GROUP, INC. REGULATIONS (cont'd) --...,.. Cancellation of ServicelTermination Liabili (cont' d) 1 Termination Liabili (cont' d) cont' d) Any disconnection, early cancellation or termination charges reasonably incurred and paid to third parties by Company on behalf of Customer plus; Unless otherwise agreed to in writing by Customer and Company, the difference between the total actual monthly recurring charges to Customer for the Service during the entire time the Service was provided to Customer and the total monthly recurring charges which Customer would have paid or which Customer would have been required to pay if the Service had been based on a month to month term using the Company s most recent tariff prices at the time of cancellation, (N) Either party shall have the right to cancel services without liability if Company is prohibited from furnishing the Service or if any material rate or term contained herein is substantially changed by order of the Commission, the Federal Communications Commissions, or highest court of competent jurisdiction to which the matter is appealed, or other local, state or federal government authority. Customer shall also have the right to terminate this Agreement if the agreed Service is interrupted to Customer for over forty-eight (48) hours in any ninety (90) day period, provided the interruption was not caused by an event of force majeure, or any action of Customer or its agents or employees. Issued: January 13, 2003 Issued by: Title: Effective: January 23 2003 Scott Beer Director, Industry and Corporate Affairs . - PAGE: Original 'daM Pub\ic UtilitieS Office of the Secreta~y L \ N G~CCEPTED FOR F\ MAR 3 - 1999 ICG TELECOM GROUP, INC.Boise, \dano(Acceptance Stamp) REGULATIONS (cont'd) Customer Liabilitv for Unauthorized Use of the Network (cont' 1 Customer Liabilitv for Fraud and Unauthorized Use of the Network The Customer is responsible for payment of all charges for calling card services furnished to the Customer or to Users authorized by the Customer to use service provided under this tariff, unless due to the negligence of the Company. This responsibility is not changed due to any use, misuse, or abuse of the Customer s service or Customer- provided equipment by third parties, the Customer s employees, or the public. The liability of the Customer for unauthorized use of the Network by credit card fraud will not exceed the lesser of fifty dollars ($50.00) or the amount of money, property, labor, or services obtained by the unauthorized User before notification to the Company. This section is in accordance with the Consumer Credit Protection Act, codified at 15 U.C. 99 1601 - 1693r. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original manu rUDllC Utili lies t,;ommrsslon Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.Boise, Idaho (Acceptance Stamp) Issued: Issued by: Title: .-. REGULATIONS (cont'd) Use of Customer s Service b Others 1 Resale and Sharin Any service provided under this tariff may be resold to or shared with other persons at the option of Customer, subject to compliance with any applicable laws or Commission regulations governing such resale or sharing. The Customer remains solely responsible for all use of services ordered by it or billed to its telephone number(s) pursuant to this tariff, for determining who is authorized to use its services, and for notifying the Company of any unauthorized use. 2 Joint Use Arran ements Joint use arrangements will be permitted for all services provided under this tariff. From each joint use arrangement, one member will be designated as the Customer responsible for the manner in which the joint use of the service will be allocated. The Company will accept orders to start, rearrange, relocate, or discontinue service only from the Customer. Without affecting the Customer s ultimate responsibility for payment of all charges for the service each joint user shall be responsible for the payment of the charges billed to it. Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC. Issued: Issued by: Title: BoiSfA!e~tance Stamp) REGULATIONS (cont' Tele hone Rela Service for the Hearin aired Residential impaired customers or impaired members of a customer household, upon written application and upon certification of their impaired status, which is evidenced by either a certificate from a physician, health care official, or state agency, or a diploma from an accredited educational institution for the impaired, may receive a discount off their message toll service rates, and, if they utilize telebraille devices, they may receive free access to local and intrastate long distance directory assistance. Additionally, TDD lines maintained by nonprofit organizations and governmental agencies upon written application and verification that such lines are maintained for the benefit of the impaired may receive a discount off their message toll service rates. Upon receipt of the appropriate application, and certification or verification the following discounts off basic message toll service shall be made available for the benefit of the impaired: the evening discount off the intrastate interexchange, customer-dialed, station to station calls originating 8 :OOa.m. to 4:59p.m. Monday through Friday; the night/weekend discount off the intrastate, interexchange, customer-dialed, station to station calls originating 5:00p.m. to 10:59p.m. Sunday through Friday, and New Year s Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities CommissIOn Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.Boise, Idaho(Acceptance Stamp) REGULATIONS (cont' Transfers and Assi nments Neither the Company nor the Customer may assign or transfer its rights or duties in connection with the services and facilities provided by the Company without the written consent of the other party, except that the Company may assign its rights and duties: to any subsidiary, parent company or affiliate of the Company; or pursuant to any sale or transfer of substantially all the assets of the Company; pursuant to any financing, merger or reorganization of the Company. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR F'L\NG MAR 3 - 1999 (~p 'f\t~ce Stamp) ICG TELECOM GROUP, INC. Issued: Issued by: Title: . ..,_..,. ,~' -"" REGULATIONS (cont'd) Notices and Communications The Customer shall designate on the Service Order an address to which the Company shall mail or deliver all notices and other communications, except that Customer may also designate a separate address to which the Company bills for service shall be mailed. The Company shall designate on the Service Order an address to which the Customer shall mail or deliver all notices and other communications, except that Company may designate a separate address on each bill for service to which the Customer shall mail payment on that bill. Except as otherwise stated in this tariff, all notices or other communications required to be given pursuant to this tariff will be in writing. Notices and other communications of either party, and all bills mailed by the Company, shall be presumed to have been delivered to the other party on the fifth business day following placement of the notice, communication or bill with the U.S. Mail or a private delivery service, prepaid and properly addressed, or when actually received or refused by the addressee, whichever occurs first. The Company or the Customer shall advise the other party of any changes to the addresses designated for notices, other communications or billing, by following the procedures for giving notice set forth herein. Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.80i~A~~~ptance St~mp) ,-,-,, APPLICATION OF RATES Introduction The regulations set forth in this section govern the application of rates for services contained in other sections of this tariff. U sa e Based Char Where charges for a service are specified based on the duration of use, such as the duration of a telephone call, the following rules apply: 1 Calls are measured in durational increments identified for each service. All calls which are fractions of a measurement increment are rounded-up to the next whole unit. 2 Timing on completed calls begins when the call is answered by the called party. Answering is determined by hardware answer supervision in all cases where this signaling is provided by the terminating local carrier and any intermediate carrieres). Timing for operator service person-to-person calls start with completion of the connection to the person called or an acceptable substitute, or to the PBX station called. 2.3 Timing terminates on all calls when the calling party hangs up or the Company s network receives an off-hook signal from the terminating carrier. 2.4 Calls originating in one time period and terminating in another will be billed in proportion to the rates in effect during different segments of the call. 5 All times refer to local time. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.Boi~ci*ptance Stamp) APPLICATION OF RATES (cont' Rates Based U on Distance Where charges for a service are specified based upon distance, the following rules apply: 3.3.1 Distance between two points is measured as airline distance between the rate centers of the originating and terminating telephone lines. The rate center is a set of geographic coordinates, as referenced in Local Exchange Routing Guide issued by Bellcore, associated with each NP A-NXX combination (where NP A is the area code and NXX is the first three digits of a seven-digit telephone number). Where there is no telephone number associated with an access line on the Company s network (such as a dedicated 800 or W A access line), the Company will apply the rate center of the Customer s main billing telephone number. 3.3.2 The airline distance between any two rate centers is determined as follows: Obtain the "V" (vertical) and "H" (horizontal) coordinates for each Rate Center from the above-referenced Bellcore document. Compute the difference between the "V" coordinates of the two rate centers; and the difference between the two "H" coordinates. Square each difference obtained in step (b) above. D. Add the square of the "V" difference and the square of the " difference obtained in step C above. Divide the sum of the squares by 10. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original 1r1~hn Pllhllr. UtilIties LommlSSlon Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC. Boise, 'daho (Acceptance Stamp) APPLICATION OF RATES (cont'd) Rates Based U on Distance 3.3.2 The airline distance between any two rate centers is determined as follows: cont' d) Obtain the square root of the whole number result obtained above. Round to the next higher whole number if any fraction is obtained. This is the airline mileage. G. FORMULA: V01. t - V 2 + illl - H2l..: Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: , .., Original Idaho Public Utilities Commission, Office of the Secretary ACCEPTED FOR FILING MAR S - 1999 ICG TELECOM GROUP, INC. Issued: Issued by: Title: 8oi~fd)tance Stamp) SERVICE AREAS Service Areas The Company resells the local exchange services of the incumbent local exchange carrier in that carrier s current service area, as defined below: A. US West Service Area Exchange Area Exchange Areas Included in Extended Local Calling Area American Falls American Falls, Bancroft, Blackfoot, Downey, Grace, Idaho Falls, Lava Hot Springs McCammon, Montpelier, Pocatello, Preston Rexburg, Rigby, Ririe, Roberts, Shelley and Soda Springs; Paris (Lakeside Communications, Inc.); Arbon and Rockland (Rockland Telephone Company); Irwin and Wayan (Silver Star Telephone Company); Driggs, Tetonia and Victor (Teton Communications) Bancroft, American Falls, Blackfoot, Downey, Grace, Idaho Falls, Lava Hot Springs McCammon, Montpelier, Pocatello, Preston Rexburg, Rigby, Ririe, Roberts, Shelley and Soda Springs; Paris (Lakeside Communications, Inc.); Arbon and Rockland (Rockland Telephone Company); Irwin and Wayan (Silver Star Telephone Company); Driggs, Tetonia and Victor (Teton Communications) Bancroft Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 9,2002 1 st Revised ICG TELECOM GROUP, INC.Boise, Idaho(Acceptance Stamp) SERVICE AREAS General The Company offers Local Exchange Service within selected exchanges and where facilitie permit. The Company concurs in the Incumbent Local Exchange Carrier s (ILEC' exchange areas, service areas and exchange maps filed with and approved by th Commission. The provision of Local Exchange Service using unbundled network element of an Local Exchange Carrier that qualifies for a rural exemption under Section 251 (f) i contingent upon the submission by the Company of a bona fide request for interconnectio and the determination by the Commission that the request satisfies the requirements 0 Section 251(f), Local Exchan2e Service Area The Local Exchange Service Local Calling Area is concurrent with the local calling areas 0 the Incumbent Local Exchange Carrier (ILEC). Exchan2e Area ILEC Aberdeen Citizens Adams Citizens Albion ATC Almo ATC Alpine Silver Star Am Falls Qwest Arb on Direct Arc 0 ATC Ashton Fremont Atlanta Rural Bancroft Qwest Bayview Verizon Bingham Citizens Blackfoot Blackfoot Blaine Citizens Bliss Qwest Boise Qwest Issued: July 30, 2002 Effective: August 9, 2002 Issued by: Title: Amy Hartzler Director, Regulatory & Government Affairs (D , PAGE: Idaho Publit Uti!ities Commission Office of the Secretary ACCEPTED FOR FILING AUG 9,- 2002 Bf1t~i~~ance Stamp) 1 st Revised ICG TELECOM GROUP, INC. SERVICE AREAS (Cont' d) Local Exchanee Service Area (Cont' d) Exchange Area ILEC Boise River Rural Bonners Ferry Verizon Bovill Verizon Bruneau Century Tel - Gem St. Buhl Qwest Burley Qwest Caldwell Qwest Camas Citizens Cambridge Cambridge Canyon Citizens Carey Citizens Cascade Citizens Castleford Qwest Challis Custer Coop Clark Fork Verizon Clayton Custer Coop Coeur d'Alene Verizon Cora Verizon Cottonwood Qwest Council Cambridge Craigmont Qwest Cuprum Cambridge Deary Verizon Dietrich Qwest Donnelly Citizens Issued: July 30, 2002 Effective: August 9, 2002 Issued by: Title: Amy Hartzler Director, Regulatory & Government Affairs (D , PAGE: I~aho Publk Utilities Commission Office of the Secretary ACCEPTED FOR FiLING AUG 9 - 2002 1 st Revised ICG TELECOM GROUP, INC.Bqi~e, IdahotACceptance Stamp) SERVICE AREAS (Cont'd) Local Exchaoee Service Area (Cont' d) Exchan2e Area ILEC Downey Qwest Driggs Teton Dubois Mud Lake Coop Eden Qwest Elba ATC Elk Bend Custer Coop Elk City Citizens Emmett QwestEvergreenVerizon Fairfield Citizens Filer Filer Mutual Freedom Silver Star Fruitland Farmer s Mutual Garden Valley Citizens Gem Ci tizens Genesee Verizon Glenns Ferry Qwest Gooding Qwest Grace Qwest Grand View Century Tel - Gem St. Grangeville Qwest Grasmere Century Tel- Gem St GTE Potlatch Verizon Hagerman Qwest Hailey Qwest Hamer Mud Lake Coop Issued: July 30 2002 Effective: August 9, 2002 Issued by: Title: Amy Hartzler Director, Regulatory & Government Affairs (D , (D , PAGE:Idaho Publii: Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 9,~ 2002 1 st Revised ICG TELECOM GROUP, INC. (~~~~m.ce Stamp) 0_, ..-. ...-, '. .. ., SERVICE AREAS (Cont' d) Local Exchan2e Service Area (Cont' d) Exchange Area ILEC Harrison Verizon Hayden Verizon Hayden Lake Verizon Holbrook ATC Hollister Filer Mutual Homedale Citizens Hope Verizon Horseshoe Bend Citizens Howe ATC Idaho Falls Qwest Indian Valley Cambridge Irwin Silver Star Island Park Fremont Jerome Qwest Jordan Valley Oregon-Utah Juliaetta Potlatch Kamiah Qwest Kellogg Verizon Kellogg/Pinehurst Verizon Ketchum Qwest Kilgore Mud Lake Coop Kimberly Qwest Kooskia Qwest Kuna Qwest Lakeview Midvale Lapwai Qwest Issued: July 30, 2002 Effective: August 9, 2002 Issued by: Title: Amy Hartzler Director, Regulatory & Government Affairs (D , (D , PAGE: Idaho Public Utilities Commission Office of the Secretory ACCEPTED FOR FILING AUG 91~ 2002 1 st Revised ICG TELECOM GROUP, INC.Boise, IdahotAcceptance Stamp) , -.--_...,~,~_ ..- 0" SERVICE AREAS (Cont' d) Local Exchan2e Service Area (Cont'd) Exchan2e Area ILEC Lava Hot Springs Qwest Leadore Century Tel Lenore Inland Leon Inland Lewiston Qwest Lowman Cambridge Mackay ATC Malad ATC Malta ATC Marsing Citizens May Custer Coop Mccall Citizens Mccammon Qwest Melba Qwest Meridian Qwest Middleton Qwest Midvale Midvale Minidoka Project Mutual Monteview Mud Lake Coop Montpelier Qwest Moore ATC Moscow, Id Verizon Mtn Home Qwest Mullan Verizon Murtaugh Qwest Nampa Qwest Issued: July 30, 2002 Effective: August 9, 2002 Issued by: Title: Amy Hartzler Director, Regulatory & Government Affairs (D , (D , PAGE: Idaho Pub!it Utilities Commission Office of the Secretary ACCEPTED FOR FiliNG AUG 9 - 2002 1 st Revised ICG TELECOM GROUP, INC. ~~~c~fince Stamp) SERVICE AREAS (Cont' Local Exchanee Service Area (Cont' d) Exchange Area ILEC New Meadows Citizens New Plymouth Qwest Nezperce Qwest Norland Project Mutual North Fork Century Tel Nu Acres Farmer s Mutual Oakley Project Mutual Ola Citizens Old Town Verizon Oldtown/ Albeni Verizon Orofino Verizon Owyhee Citizens Paris Direct Parma Citizens Paul Project Mutual Payette Qwest Peck Verizon Pierce Verizon Pine Pine / Rural Pinehurst*Verizon Plummer Verizon PlummerIW orley Verizon Pocatello Qwest Post Falls Verizon Potlatch Verizon Issued: July 30, 2002 Effective: August 9 2002 Issued by: Title: Amy Hartzler Director, Regulatory & Government Affairs (D , (D , PAGE: Islaho Publit: Utilities Commission Office of the Secretary ACCEPTED FOR FILING AUG 9,- 2002 1 st Revised ICG TELECOM GROUP, INC. (~~fe~fi~ce Stamp) SERVICE AREAS (Cont' d) Local Exchan2e Service Area (Cont' d) Exchange Area ILEC Prarie Rural Preston Qwest Priest Lake Verizon Priest River Verizon Raft River ATC Rathdrum Verizon Rexburg Qwest Richfield Century Tel - Gem St. Rigby Qwest Riggins Citizens Ririe Qwest Roberts Qwest Rock Creek Verizon Rockland Direct Rupert Project Mutual Salmon Century Tel Sandpoint Verizon Setters Verizon Shelley Qwest Shoshone Qwest Shoup Rural Soda Springs Qwest Spirit Lake Verizon Springfield Citizens St Anthony Fremont St. Maries Verizon Issued: July 30 2002 Effective: August 9, 2002 Issued by: Title: Amy Hartzler Director, Regulatory & Government Affairs (D , PAGE: Idaho Publi I j'" ~ Office of the Secretary ACCEPTED FOR FILING AUG 91~ 20021 st Revised ICG TELECOM GROUP, INC.Boise, Idaho (Acceptance Stamp) -_"0.., ., '"' '.., SERVICE AREAS (Cont' d) Local Exchan2e Service Area (Cont' d) Exchange Area ILEC Stanley Midvale Star Qwest Sweet Citizens Tensed Verizon Tensed/Bluebell Verizon Terreton Mud Lake Coop Three Creek Rural Tipanuk Rural Troy Troy Twin Falls Qwest Tyhee Qwest Valley Citizens Wallace Verizon Warm Lake Midvale Warren Midvale Wayan Silver Star Weippe Verizon Weiser Qwest Wellesley Verizon Wendell Qwest White Bird Citizens Wilder Citizens Yellow Pine Midvale Issued: July 30, 2002 Effective: August 9, 2002 Issued by: Title: Amy Hartzler Director, Regulatory & Government Affairs (D , PAGE: 1 st Revised ICG TELECOM GROUP, INC. SERVICE AREAS (Cont'd) Issued: July 30, 2002 Issued by: Title: Amy Hartzler Director, Regulatory & Government Affairs I~",hn Pllhlil' l1tilj'H~~ r.flil ' Office of the Secretary ACCEPTED FOR FILING AUG 9 I~ 2002 8oise, Idaho (Acceptance Stamp) .....-.---.......-, , '. Effective: August 9, 2002 (D , Idaho Public Utilities ommlsSlon Office of the Secretary PAGE:ACCEPTED FOR FILING 1st Revised AUG 91~ 2002 Boise, IdahoICG TELECOM GROUP, INC. (Acceptance Stamp) ~I.O SERVICE AREAS (Cont' Issued: July 30, 2002 Effective: August 9, 2002 Issued by: Title: Amy Hartzler Director, Regulatory & Government Affairs (D , (D , PAGE: 1 st Revised ICG TELECOM GROUP, INC. SERVICE AREAS (Cont' Issued: July 30, 2002 Issued by: Title: Amy Hartzler Director, Regulatory & Government Affairs . ,. .." IOcHlU ruum. VlIIIC"" VVI I Office of the Secretary ACCEPTED FOR FILING AUG 9,- 2002 Boise, Idaho (Acceptance Stamp) , '"..".. Effective: August 9, 2002 (D , (D , PAGE: Idaho Public mmt!es Commission .....,. '- ~ VIII"'" VI U,"\; ....-,t,I'~\,f;!lJ ACCEPT D FOR FiliNG 1 st Revised ICG TELECOM GROUP, INC. AUG 91= 2002 Boise, Idaho "" . (i\ccept=:t:'lc~_St!l~ SERVICE AREAS (Cont' Issued: July 30, 2002 Issued by: Title: Amy Hartzler Director, Regulatory & Government Affairs Effective: August 9, 2002 (D , (D , PAGE: Original lOaM PUbliC UtilitIes CommIssIOn Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.Boise, Idaho (Acceptance Stamp) SERVICE DESCRIPTIONS Service Offerin The following Company Services for residence/business Customers and for carriers certificated by the Commission are offered in this tariff: Standard Residence Line Standard Business Line Single and Multiple Analog PBX Trunk Direct Inward Dial (DID) Digital Voice Grade DS-l Trunk Service Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI) Directory Assistance Operator Service Local Calling Service Message Telecommunications Service Custom Calling Features Non Published Service Blocking/Unblocking Personalized Telephone Number Service Order and Service Change Charges Maintenance Visit Charges Directory Listings Emergency Services Calling All services offered in this tariff are subject to service order and service change charges where the Customer requests new services or changes in existing services as well as indicated Non-Recurring and Monthly Recurring Charges. Charges for Local Calling Service and Measured Telecommunications Service are assessed on a measured rate basis and are additional to the charges shown for Standard Residence/Business Line, Key System Line, Basic PBX Trunk and PBX Trunk Service - Digital/DS-, as are other service charges. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Ori ginal Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC. Issued: Issued by: Title: Bois(~tptance Stamp) Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILiNG MAR 3 - 1999 ICG TELECOM GROUP, INC.Boi~A~~tance Stamp) SERVICE DESCRIPTIONS (cont'd) Standard Residence Line The Standard Residence Line provides a Customer with a single, analog, voice- grade telephonic communications channel which can be used to place or receive one call at a time. Standard Residence Lines are provided for the connection of Customer-provided wiring and single station sets or facsimile machines. Standard Business Line The Standard Business Line provides a Customer with a single, analog, voice-grade telephonic communications channel which can be used to place or receive one call at a time. Standard Business Lines are provided for the connection of Customer- provided wiring and single station sets or facsimile machines. Sin le and Multi le Analo PBX Trunk Basic PBX Trunk Service provides a Customer with a single, voice-grade telephonic communications channel which can be used to place or receive one call at a time. Basic Trunks are provided for connection of Customer-provided private branch exchanges (PBX) to the public switched telecommunications network. Each Basic PBX Trunk is provided with touch tone signaling and may be configured into a hunt group with other Company-provided Basic PBX Trunks. The signal is an analog signal at the DSO level. Basic Trunks may be equipped with Direct Inward Dialing (DID) capability and DID number blocks for additional charges. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.BOiSf~~t!Wptance Stamp) SERVICE DESCRIPTIONS (cont' ital Voice Grade DS-l Trunk Service Digital Voice Grade DS-l Trunk Service provides business Customers with PBX or PBX-like equipment or other telephonic equipment with access to switch port. Customers can purchase this capability for both primary service (listed directory number) and diversity purposes. Customers must have the ability to terminate DS- signal. The signal is delivered as a digital signal at the DS-l level. The connection to the Customer s equipment is accomplished using a DS-l for digital connectivity. Customers can subscribe to PBX Trunk Service - Digital/DS-l for local telecommunications services. Customers can also use this service for intraLA T A and interLA T A toll calling capability and for access to long distance carriers. DID trunk signaling enables a PBX to switch an incoming call directly to the intended extension number without the need for an attendant. PBX Trunk Service - Digital/DS-l includes access to 911 service. Directo Assistance Provides for identification of telephone directory numbers, via an operator or automated platform. Customers are provided with a maximum of 2 listings per each call to Directory Assistance. erator Service Provides for live or automated operator treatment when Customer dials " Services include, but are not limited to, bill to originating telephone number, calling card, collect or to a third party. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.BOit1\td2~~tance Stamp) SERVICE DESCRIPTIONS (cont'd) Local Canin Service This service provides for local calling service determined by NXX in a from and to grouping based on the listings in Section 4. Business calls are billed at either a flat per call rate or at a measured rate of six (6) second increments with an initial billing period of eighteen (18) seconds. At the time the Company offers, residential calls are billed at one of three options: Unlimited free usage Limited free calls and flat rate per call excess Measured rate of one (1) minute increment with one (1) minute initial billing period essa e T elecommunica ions Serv Message Telecommunications Service is a communications service which is available for use by Customers twenty-four (24) hours a day. MTS enables a User of an exchange access line to place calls to any station on the public switched telecommunications network bearing an NP A - NXX designation associated with points outside the Customer s Local Calling Area, but within the boundaries of the state of Idaho. Each MTS call is billed in 6 second increments after an initial billing period of seconds. At the completion of each Billing Period, the total number of minutes will be rounded to the nearest minute. Fractional cents will be rounded to nearest cent. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.isj! \daho\~cceptance Stamp) SERVICE DESCRIPTIONS (cont'd) Custom Callin Features Call Waitin : Permits the end-user engaged in a call to receive a tone signal indicating a second call is waiting; and, by operation of the switch hook, to place the first call on hold and answer the waiting call. The Customer may alternate between the two calls by operation of the switch hook, but a three-way conference call cannot be established. Three Wa Callin : Permits the end-user to add a third party to an established connection, When the third party answers, a two-way conversation can be held before adding the original party for a three-way conference. The end-user initiating the conference controls the call and may disconnect the third party to reestablish the original connection or establish a connection to a different third party. The feature may be used on both outgoing and incoming calls. Call Forwardin : Permits the end-user to automatically forward (transfer) all incoming calls to an end-user designated telephone number, and permits the end- user to restore incoming calls to non Call Forwarding operation. Missed Call Dialin : Allows the Customer to return a call to the last incoming call whether the Customer answered the call or not. Upon activation, Miss Call Dialing will re-dial the number automatically and continue to check the number every 45 seconds for up to 30 minutes if the number is busy. The Customer is alerted with a distinctive ringing pattern when the busy number is free. When the Customer answers the ring, the call is then completed. The calling party's number will not be delivered or announced to the call recipient under any circumstances. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Ori ginal Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILiNG MAR 3 - 1999 ICG TELECOM GROUP, INC.Boise(jt~ptance Stamp) SERVICE DESCRIPTIONS (cont'd) Custom Callin Features (cont' d) Bus Number Re-dial: This feature automatically redials another parties phone number after the Customer s first attempt to connect to that number resulted in a busy signal. The line is checked every 45 seconds for up to 30 minutes and alerts the Customer with a distinctive ringing pattern when the busy number and the Customer s line are free. The Customer can continue to make and receive other calls while the feature is activated. Call Forwardin Bus : Permits the forwarding of incoming calls when the end- user s line is busy. The forwarded number is fixed by the end-user s service order. Call Forwardin No Answer: Permits the forwarding of incoming calls when the end-user s line remains unanswered after end user designated number of rings. The number of rings and the forwarded number are fixed by the Customer service order, Call Forwardin Selective: Permits the end-user to automatically forward (transfer) calls from up to ten end-user pre-selected number to another telephone number and to restore it to normal operation at their discretion. Call Forwarding Selective can be used in conjunction with Call Forwarding. Sneed Callini! (8 or 30): Permits the Customer to place calls to other telephone numbers by dialing a one- or two-digit code rather than complete telephone numbers. The feature is available as an eight code list or a thirty code list. Either code list may include local and/or toll telephone numbers. To establish or change a telephone number in a code list, the Customer dials an activating code, receives a second dial tone and dials either a one- or two-digit code (for the eight code and thirty code lists, respectively) plus the telephone number. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Ori ginal Idaho Public Utilities Commission Office of the Secretary ~CCEPTED FOR FILiNG MAR 3 - 1999 ICG TELECOM GROUP, INC.Boise, ~Jllbteptance Stamp) SERVICE DESCRIPTIONS (cont' Custom Callin Features (cont' d) Call Screenin Allows the end-user to automatically block incoming calls from up to ten Customer pre-selected telephone numbers (including numbers from which a Customer has just received a call. The list of numbers can be changed at any time. Callers whose numbers have been blocked will hear a recorded message and no usage charges will apply. The calling party s number will not be delivered or announced to the call recipient under any circumstances. Remote Call Forwardin : Permits calls made to one end-user phone number to be forwarded to another end-user phone number served by a different phone company end-office. Basic Caller ID: Allows the number of the calling party to be passed from the telephone company to your telephone between the first and second ring signalling an incoming telephone call. Trunk Side Features Huntin : Routes a call to an idle station line in a prearranged group when the called station line is busy. Main Number Retention Main Number Retention is an optional feature by which a Customer, who was formally a Customer of another certified local exchange carrier at the same premises location, may retain its main telephone numbers and main fax numbers for use with the Company-provided Exchange Services. Main Number Retention service is only available in areas where the Company maintains some form of number retention arrangement with the Customer s former local exchange carrier. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities t;om Office of the Secretary ACCEPTED FOR FiliNG MAR ;3 - 1999 ICG TELECOM GROUP, INC.80\se. idano (Acceptance Stamp) SERVICE DESCRIPTIONS (cont'd) Non Published Service This service provides for suppression of printed and recorded directory listings. Personalized Tele hone Number Personalized Telephone Number is an optional feature by which a new Customer may request a specific or unique telephone number and fax number for use with the Company provided Exchange Services. This service provides for the assignment of a Customer requested telephone number other than the next available number from the assignment control list. Personalized Telephone Number is furnished subject to the availability of facilities and the requirements of Exchange Service as defined by the Company. The Company reserves all rights to the Personalized Telephone Numbers assigned to Customer s and may, therefore, change them if required Monthly recurring charges apply per Personalized Telephone Number. Service Order and Service Chan e Char Non-recurring charges apply to processing Service Orders for new service, for changes in service, and for changes in the Customer s PIC code. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Ori ginal Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.Bo~Ac~tance Stamp) SERVICE DESCRIPTIONS (cont'd) Maintenance Visit Char Maintenance Visit Charges apply when the Company dispatches personnel to a Customer s premises to perform work necessary for resolving troubles reported by the Customer and the trouble is found to be caused by the Customer s facilities. Maintenance Visit Charges will be credited to the Customer s account in the event trouble is not found in the Company facilities, but the trouble is later determined to be in facilities. The time period for which the Maintenance Visit Charges is applied will commence when Company personnel are dispatched at the Customer premises and end when work is completed. The rates for Maintenance of Service vary by time per Customer request. Directo Listin For each Customer of Company-provided Exchange Service(s), the Company shall arrange for the listing of the Customer s main billing telephone number in the directory(ies) published by the dominant Local Exchange Carrier in the area at no additional charge. At a Customer s option, the Company will arrange for additional listings for an additional charge. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.BoiStJ. \dano(Acceptance Stamp) SERVICE DESCRIPTIONS (cont' d) Emer enc Services Canin Plan Access (at no additional charge) to emergency services by dialing 0 - or 9- Message toll telephone calls, to governmental emergency service agencies as set forth in (a) following, having primary or principal responsibility with respect to the provision of emergency services to person and property in the area from which the call is made, meeting the definition and criteria of an emergency call as set forth in (b) following: are offered at no charge to Customers: Governmental fire fighting, Idaho State Highway Patrol, police, and emergency squad service (as designated by the appropriate governmental agency) qualify as governmental emergency service agencies provided they answer emergency service calls on a personally attended (live) twenty-four (24) hour basis, three hundred sixty-five (365) days a year including holidays. An emergency is an occurrence or set of circumstances in which conditions pose immediate threat to human life, property, or both and necessitate that prompt action be taken. An emergency call is an originated call of short duration to a governmental emergency services agency in order to seek assistance for such an emergency. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.Boist~~ptance Stamp) SERVICE DESCRIPTIONS (cont'd) Intei!rated Services Dii!ital Network aSDN) Primarv Rate Interface (PRI) Integrated Services Digital Network (ISDN) is a set of transmission protocols that provides end-to-end digital connectivity and integration of voice, data and video, on a single Customer loop to support a wide variety of services via the public switched network. The Primary Rate Interface (PRI) consists of a 23B+D configuration with 23 64Kbps Bearer (B) digital channels and one 64Kbps Data (D) digital channel. The B channels are designed for voice, data, image and sound transmissions. B channels can support synchronous, asynchronous or isochronous services at rates up to 64 Kbps. B channels can be aggregated for higher bandwidth applications. The D channel PRI provides the out of band signaling, call control and messaging. PRI is provided through standard four wire DS-l (1.544Mbps) point to point private line facilities that enables Customer control of the 24 individual channels. PRI supports 1 +, 0+, 7 digit, and 10 digit IntraLA T A and InterLA T A services, as well as 01+ and 011 + international calling. PRI allows Customers to direct InterLATA voice, data and video over the Public Switched Telephone Network to the pre-subscribed IXC carrier of their choice, as well as 10XXX casual dialing. PRI also allows access to Public Switched Company services, such as Two- Way, Incoming Only, Outgoing Only, and DID. Multiple PRI interfaces can be combined to function as one group. Utilizing a Backup D Channel arrangement, Customers are able to link up to 20 DS-l s together, providing a maximum of 479 64Kbps B channels controlled by a single D (signaling) channel. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original n ,LI: "'."1 '" I UC.J IIV ,""""........ W Office of the Secretary ACCEPTED,FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.Boise, 'daho (Acceptance Stamp) SERVICE DESCRIPTIONS (cont'd) Canin Card Services The Company s Calling Card Services are offered to Customers of its local exchange (dial tone) services, such as Standard Business Line, and PBX Trunk Service. A Customer must complete and sign a contract (Agreement) form signifying the Customer s agreement to pay for such Calling Card Services pursuant to the rates set forth herein. There is a one-minute minimum charge per Calling Card call. Each call is rounded up to the nearest full minute after the first minute. The Company s Calling Card Services are accessed by dialing a toll-free number and entering the Calling Card Number (area code, phone number, and PIN). Direct Inward Dial (DID) The Company s Direct Inward Dial Service offers the ability for a caller outside a company to call an internal extension without having to pass through an attendant. Touch Tone A way of signaling consisting of a push button or touchtone dial that sends out a sound which consists of two discrete tones (one low frequency and one high frequency), picked up and interpreted by telephone switches. . ' Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the' Secretary ~CCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC. Issued: Issued by: Title: Boise, 19t.~ceptance Stamp) NETWORK SERVICES - RETAIL PRICE LIST (RESERVED FOR FUTURE USE) Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.Bo~.~ptance Stamp) 0A RESOLD SERVICES - RETAIL PRICE LIST 1A General Services provided in this tariff section are available on a resold basis. Resold Services are provided through the use of resold switching and transport facilities obtained from Other Telephone Companies. The rates, terms and conditions set forth in this section are applicable where the Company provides specified local exchange services to Customers through resale of the incumbent local telephone companies' local exchange services. The rates , terms and conditions set forth in this Section are not applicable to the Company provision of service within the service area of any other incumbent local exchange carrier or where the Company provides service, in whole or in part, over its own facilities (On-Net). The rates, terms and conditions set forth in this Section are available on a retail basis only and will not be provided for resale to any other carner. All rates set forth in this Section are subject to change and may be changed by the Company pursuant to notice requirements established by the Commission. The rates, terms and conditions set forth in this Section are applicable as of the effective date hereof and will not apply to any Customer whose services may have been provisioned through resale of the incumbent local telephone companies' local exchange services, in whole or in part, prior to the effective date hereof. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC. E(G4\~ditNance Stamp) 0A RESOLD SERVICES - RETAIL PRICE LIST (Cont'd) 1A General (Cont' d) Rates for the following services may be offered in this tariff: Business Lines and Trunks Direct Inward Dial Service (DID) Directory Assistance Operator Assisted Rates IntraLA TAT oll Service Custom Calling Features Remote Calling Forwarding Directory Listing Service Personalized Telephone Number Service Order and Service Change Charges Maintenance Visit Charges Digital Voice Grade DS-l Trunk Service Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI) Rates Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission , Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.RQise Idaho(Acceptance Stamp) 0A RESOLD SERVICES - RETAIL PRICE LIST (Cont'd) 2A Business Lines and Analo PBX Trunks Monthly Recurring Line Charge: US West Service Area Measured Flat-Rate $14. $29. Non-Recurring Installation Charge: 1 5t Line Additional Lines (ordered at the same time) $52. $52. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original ... '" . o. ,.... - .IUOIIU I UUII" Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.Boise, Idaho (Acceptance Stamp) 0A RESOLD SERVICES - RETAIL PRICE LIST (cont' d) 2A Business Lines and Analo PBX Trunks (cont' d) Usage Charges: The following per minute charges are applicable to calls within the Limited Local Calling Area. These usage charges are applicable to measured rate service subscribers only. us West Service Area All Hours Rate per minute:$0.0190 Issued:Effective: Issued by: Title: Thomas E, Flavin Senior Director, Government and External Affairs PAGE: Original ...I_I....D,.I-.I;,.'" ~ ."'...'" Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.Boise, Idaho (Acceptance Stamp) 0A RESOLD SERVICES - RETAIL PRICE LIST (cont' 3A Direct Inward Dial Service (DID) US West Service Area Monthl Recurrin Non-Recurrin Per DID Termination Charges/ Per PBX Trunk $47.$50. DID Numbers (per block of 20)$2.$20. *DID Equipped Line/Trunk MRCs are in addition to the PBX Trunk MRCs. In addition the Customer will be charged for the number of DID Number Blocks (20 numbers per block) regardless of the number of DID numbers utilized out of the available 20 numbers. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities t;ommlSSlon Office of the Secretary ACCEPTED FOR FILING MAR S - 1999 ICG TELECOM GROUP, INC.Boise, Idaho (Acceptance Stamp) 0A RESOLD SERVICES - RETAIL PRICE LIST (cont' d) 4A Directo Assistance US West Service Area Per Call Char Local IntraLA T A $0.35 $0. 5A O erator Assisted Rates Local exchange and intraLA T A calls may be placed on an Operator Assisted basis. Rates consist of both an operator assistance charge and an applicable usage charge, as follows: US West Service Area Per Call Char Station40-Station Third Number Collect Sent Paid Person - to-Person $1.30 $1.30 $1.30 $1.30 $3, Operator Assisted Usage Rates: US West Service Area 1 st Minute Additional 30 Seconds $0.20 $0. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: tA8h" P"hlir. Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 8 - 1999Original ICG TELECOM GROUP, INC. Bo.se~ \daho (Acceptance Stamp) 0A RESOLD SERVICES - RETAIL PRICE LIST (cont' 6A IntraLATA Toll Services The intraLA T A toll service rates following apply for all calls beyond the Limited Local Calling Area, but within the LATA, for which another rate specified herein is not applicable. Band Issued: Issued by: Title: US West Service Area: Milea Day 1 st Min Add'l Min Evening 1st Min Add'l Min 17- 31- 56- 70 71+ $0.1653 2455 0.4094 0.4574 5012 $0.0475 0.1108 0.1826 2171 2345 $0.0789 0.1843 0.3040 0.3615 0.3905 $0.0994 0.1769 2459 2746 0.3009 Thomas E. Flavin Senior Director, Government and External Affairs Night/W eekend 1 st Min Add' I Min $0.0829 $0.03965 1095 0.0924 2049 0.1523 2290 0.1810 2508 0.1955 Effective: PAGE: Ori ginal lri~hn Pllhli,. ..." ,Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC. Boise, Idaho (Acceptance Stamp) 0A RESOLD SERVICES - RETAIL PRICE LIST (cont' d) 7 A Custom Callin Features US West Service Area Non-Recurrin Monthl Recurrin Call Waiting 3- Way Conferencing Call Forwarding Call Forwarding - Busy Call Forwarding - No Answer Call Transfer Speed Call (8) Speed Call (30) Basic Caller ID (number only) Hunting $12. 12, 12. 12. 12. 12. 12. 12. 12. 12. $3. 3.33 3.33 7.13 *Non-Recurring charge applies once to each request to change one or more Custom Calling Features. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original ICG TELECOM GROUP, INC. . -, . . 'UOIIU ruUIIl; UllJlI.lI:~:S l"Omm/SSHm Office of the Secretary ACCEPTED FOR FILING MARS - 1999 Boise, Idaho (Acceptance Stamp) 0A RESOLD SERVICES - RETAIL RATE SCHEDULE (cont' d) 8A Remote Call Fonvardin The Customer is also responsible for applicable local usage charges as described herein. us West Service Area Per Arrangement 9A Directo Listin Service US West Service Area Main Listing Add'l Listing Semi-Public (i., non-listed) Private Listing (i., non-published) Cross-Reference Listing Foreign Listing 10A Personalized Number Service US West Service Area Personalized Number per number Easy Number Number Reservation Issued: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs Non-Recurrin $12. Non-Recurrin N/A $25. $25. $25. $25. $25. N on-Recurrin $250. $250. $250. Monthly Recurrin $8. Monthly Recurrin N/A $1. $0. $1. $1. $1. Monthly Recurrin N/A Effective: .., PAGE: Original manu ruum; Office of the Secretary ACCEPTED FOH FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.Boise, Idaho (Acceptance Stamp) 0A RESOLD SERVICES - RETAIL RATE SCHEDULE (cont' 11A Other Service Order and Service Chan e Char Line Change Charges apply for telephone number changes, service restoral after disconnect for non-payment, changes from lines to trunks or vice-versa, and changes in direction or other operational changes. Secondary Service Charges apply to add or rearrange any custom calling services, change directory listings, add Remote Call Forwarding, or any other feature or service for which the Line Connection (i.e., local exchange service installation) or Line Change charges do not apply. US West Service Area Non-Recurrin Central Office Change Charge Secondary Service Charge Service Change Charge Feature Change Charge PIC Change $13. $25. $25. $25. $ 5. 12A Maintenance Visit Char (RESERVED FOR FUTURE USE) Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.(Acce~~ftb1!il~tamp ) 0A RESOLD SERVICES - RETAIL RATE SCHEDULE (cont'd) 13A Di ital Voice Grade DS-l Trunk Service Char es: Digital Port Charges US West Service Area Monthl Recurrin Month-to- Month $142. N on-Recurrin 1 st Trunk Additional Trunks (ordered at the same time) 100. 100. Digital Transport Charges Monthly Recurring 045. Non-Recurring 200. Other Charges Moves, Adds, Changes, Disconnections $50. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original ICG TELECOM GROUP, INC. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 Boise, 'datI$).(Acceptance :stamp) 0A RESOLD SERVICES - RETAIL RATE SCHEDULE (cont'd) 14A Inte!!rated Services Di!!ital Network (ISDN) Primarv Rate Interface (PRI) Char es : Basic Charges: US West Service Area Service Change Charge PRI Reconfiguration Charge Change in D Channel Configuration Standard Price Components Charges us West Service Area DS 1 Trunk Facility PRI Arrangement (23B + D) PRI Arrangement (24B) DID Setup Charges (per DSO trunk) DID Block of Numbers (20) D Channel Backup Other Charges: US West Service Area Calling Line Identification, per PRI Call by Call Selection, per PRI Issued: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs N on- Recurrin $50. $50. $50. N on.. Recurrin 2- W 100. 025. 025. $ 50. $ 20. 025. $142. $380. $380. $ 47. $ 2. $380. Non Recurrin Monthl Recurrin $72. $72, $23, $23. Effective: PAGE: Original In~hn Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR S - 1999 ICG TELECOM GROUP, INC. Boise, Idaho (Acceptance Stamp) MISCELLANEOUS SERVICES y Line Verlfy ine erru Serv 1.1 Descri tion Upon request of a calling party the Company will verify a busy condition on a called line. The operator will determine if the line is clear or in use and report to the calling party. The operator will interrupt the call on the called line only if the calling party indicates an emergency and requests interruption. 1.2 Re ulations Issued: Issued by: Title: A charge will apply when: The operator verifies that the line is busy with a call in progress. The operator verifies that the line is available for incoming calls. The operator verifies that the called number is busy with a call in progress and the Customer requests interruption. The operator will then interrupt the call, advising the called party the name of the calling party. A separate charge will apply for both verification and interruption. Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Original Idaho Public Utilities CommisSIon Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.Boise, Idaho(Acceptance Stamp) Issued: Issued by: Title: Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE: Ori ginal 1...t_L.A DOl""'" .......r.nmmissionI' '.. Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC. Boise, Idaho (Acceptance Stamp) Issued: Issued by: Title: MISCELLANEOUS SERVICES (cont'd. Busy Line Vetify d-Imerru Senrices (cont' d. 1.2 Re lations (cont'd) No charge will apply when: When the calling party advises that the call is to or from an official public emergency agency. Under conditions other than those specified in 7 .1.2(A) preceding, Busy Verification and Interrupt Service is furnished where and to the extent that facilities permit. The Customer shall identify and save the Company hannless against all claims that may arise from either party to the interrupted call or any person. Rates (RESERVED FOR FUTURE USE) Effective: Thomas E. Flavin Senior Director, Government and External Affairs . ., PAGE:100 Ori ginal loano rUDIII.; Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.Boise, Idaho (Acceptance Stamp) MISCELLANEOUS SERVICES (cont' d. Restoration of Service Descri tion A restoration charge applies to the restoration of suspended service and facilities because of nonpayment of bills and is payable at the time that the restoration of the suspended service and facilities is arranged. The restoration charge does not apply when, after disconnection of service, service is later re-installed. Rates (RESERVED FOR FUTURE USE) Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE:101 Original 1 .L.- ... Iitilities CommissIOn ~~~ ~~T EHhi: ~ReF! UN G MAR 3 - 1999 ICG TELECOM GROUP, INC. Boise, \daho (Acceptance Stamp) Issued: Issued by: Title: SPECIAL ARRANGEMENTS ecial Construction Basis for Cha Where the Company furnishes a facility or service for which a rate or charge is not specified in the Company s tariffs, charges will be based on the costs incurred by the Company and may include: (1) non-recurring type charges; (2) recurring tyPe charges; (3) termination liabilities; or (4) combinations thereof. 1.2 Basis for Cost Com utation The costs referred to in 8.1 preceding may include one or more of the following items to the extent they are applicable: cost installed of the facilities to be provided including estimated costs for the rearrangements of existing facilities. Cost installed includes: 1) equipment and materials provided or used 2) engineering, labor and supervision 3) transportation, and 4) rights of way; cost of maintenance; (RESERVED FOR FUTURE USE) administration, taxes and uncollectible revenue on the basis of reasonable average costs for these items; Effective: Thomas E. Flavin Senior Director, Government and External Affairs PAGE:102 Original Idaho Public Utilities t;ommlSSlOn Office of the Secretary ACCEPTED FOR F\LIN MAR 3 - 1999 ICG TELECOM GROUP, INC.Boise. idaho(Acceptance Stamp) SPECIAL ARRANGEMENTS (cont' d) ecial Construction (cont' 1.2 Basis for Cost Com utation (cont' license preparation, processing and related fees; (RESERVED FOR FUTURE USE) any other identifiable costs related to the facilities provided; or an amount for return and contingencies. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE:103 Original Idaho Public Utilities Co~mission Office of the Secretary, ACCEPTED FOR F\L\N MAR 3 - 1999 ICG TELECOM GROUP, INC.B.olse \dahj),(Acceptance stamp) SPECIAL ARRANGEMENTS (cont' d) ecial Construction (cont' Termination Liabilitv To the extent that there is no other requirement for use by the Company, a termination liability may apply for facilities specially constructed at the request of the customer. The termination liability period is the estimated service life of the facilities provided. The amount of the maximum termination liability is equal to the estimated amounts for: Cost installed of the facilities provided including estimated costs for rearrangements of existing facilities and/or construction of new facilities as appropriate. Cost installed includes the cost of: a) equipment and materials provided or used b) engineering, labor and supervision c) transportation, and d) rights of way; Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE:104 Original . . . HtanO mfi ~~\; of the Secretary ACCEPTED FOR FIL\N MAR 3 - 1999 ICG TELECOM GROUP, INC.Boise, \daho (Acceptance Stamp) SPECIAL ARRANGEMENTS (cont' d) ecial Construction (cont' Termination Liabilitv (cont' d) B) (cont'd) 2) license preparation, processing, and related fees; 3) cost of removal and restoration, where appropriate; and 4) any other identifiable costs related to the specially constructed or rearranged facilities. The applicable tennination liability method for calculating the unpaid balance of a term obligation. The amount of such charge is obtained by multiplying the sum of the amounts detennined as set forth in Section 1.3(B) preceding by a factor related to the unexpired period of liability and the discount rate for return and contingencies. This product is adjusted to reflect applicable taxes. ImJividual Case asis (IQD Arran emen Arrangements will be developed on a case-by-case basis in response to a bona fide special request from a Customer or prospective Customer to develop a competitive bid for a service not generally available under this tariff. ICB rates will be offered to the Customer in writing and on a non-discriminatory basis. Contracts resulting from a special request will be submitted for approval and filed with the Commission. Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE:105 Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 3 - 1999 ICG TELECOM GROUP, INC.Boise. Idaho(Acceptance Stamp) SPECIAL ARRANGEMENTS (cont' d) ecial Promotions The Carrier may from time to time engage in special promotional trial service offerings of limited duration (not to exceed ninety days on a per customer basis for non-optional recurring charges) designed to attract new subscribers or to increase subscriber awareness of a particular tariff offering. Requests for promotional offerings will be presented to the Commission for its review in accordance with rules and regulations established by the Commission, and will be included in the Carrier s tariff as an addendum to the Carrier price lists. All promotions are offered on a non-discriminatory basis. Discounts The Company may, from time to time as reflected in the price list, offer discounts based on monthly volume (or, when appropriate , " monthly revenue commitment" and/or "time of day" may also be included in the tariff). Issued:Effective: Issued by: Title: Thomas E. Flavin Senior Director, Government and External Affairs PAGE:106 Original 1..I~h" D..hli,. Utilities Commission ~~TEBhF6RetIW II MAR 3 - 1999 ICG TELECOM GROUP, INC. Boise, \daho (Acceptance Stamp) 250513.4 Issued: Issued by: Title: PROMOTIONAL OFFERINGS (RESERVED FOR FUTURE USE) Effective: Thomas E. Flavin Senior Director, Government and External Affairs Idaho Public Utilities Commission PAGE:105 Office of the Secretary ACCEPTED FOR FILINGOriginal AUG 9,- 2002 ICG TELECOM GROUP, INC.Boise, Idaho (Acceptance Stamp) 10.0 TELEPHONE ASSISTANCE PROGRAMS 10.Idaho Telecommunications Service Assistance Pro2ram (lTSAPl ITSAP consists of two programs, Lifeline and Linkup, that were developed to provide discounted rates for telephone service to low income customers, thus promoting universal service. The programs are jointly sponsored (federal and state) telephone assistance programs designed to maximize federal contributions to Idaho s low-income customers. The programs provide reductions in monthly rates for single line telephone service and! reductions in one-time costs for installation of telephone service for qualifying customers. The program is administered by the Department of Health and Welfare in accordance with Idaho Code 56-901, 10.1.1 Eligibility To be eligible for ITSAP, the participant must: (a) Apply through the Department of Health and Welfare (b) Be head of household (c) Have a total gross income at or below 133% of the Office of Management and Budgets (OMB) Poverty guidelines. Issued: July 30, 2002 Effective: August 9, 2002 Issued by: Title: Amy Hartzler Director, Regulatory & Government Affairs PAGE:106 Original 8. 0 IC tl !tles ommisslon Office of the Secretary ACCEPTED FOR FILING AUG 91~ 2002 ICG TELECOM GROUP, INC.Boise, Idaho (Acceptance Stamp) """-" , ~ """ 10.TELEPHONE ASSISTANCE PROGRAMS (Cont' d) 10.Idaho Telecommunications Service Assistance Pr02ram (IT SAP) (Cont'd) 10.1.2 Residents of Tribal Lands Residents of Tribal Lands may be eligible for additional federal assistance if the individual participates in one of the following federal assistance programs: ( a) Bureau of Indian Affairs general assistance; (b) Tribally administered Temporary Assistance for Needy Families; (c) Head Start (only those meeting its income-qualifying standard); (d) National School Lunch Program s free lunch program. Eligibility and qualification determinations will be performed according to the telecommunication provider s federal tariff and/or 47 C.R. Part 54, Each eligible participating resident of Tribal Lands must provide to its local service provider a signed document certifying under penalty of perjury that the customer receives benefits from at least one of the programs mentioned, 10.1.3 Idaho Discounts Idaho Discounts - applied to tariffed monthly recurring rates and charges for qualifying residential customers. Monthly discount (not to exceed the rate charged for the grade of subscribed residential basic local exchange service) $3, Additional federal discounts may apply: Issued: July 30, 2002 Effective: August 9, 2002 Issued by: Title: Amy Hartzler Director, Regulatory & Government Affairs 1..1"1..,, D..k/:- I a:!:... Office of the Secretary PAGE:107 ACCEPTED FOR FILING Original AUG 9 I~ 2002 ICG TELECOM GROUP, INC.Boise, Idaho (Acceptance Stamp) 10.TELEPHONE ASSISTANCE PROGRAMS (Cont'd) 10.1.4 Idaho Telecommunications Service Assistance Proeram (IT SAP) (Cont'd)10. Linkup Discounts Linkup Discounts - applied to installation of new service, including line extensions construction of facilities, etc., but shall not apply to customer premises facilities or equipment. A service installation cost reduction of 50% up to $30,00. For an eligible resident of Tribal Lands, an additional reduction of up to $70 maybe applied to cover 100% of the charges between $60 and $130 assessed for initiating telephone service. Up to $70, 10.1.5 Rules Applies to Telecommunication service at the principal residence of the eligible subscriber/head of household, A household is either an individual living alone or a group of individuals living together in common living quarters and facilities under such domestic arrangements and circumstances as to create a single establishment. The eligible participant can receive assistance with telephone service installation costs only once at a residential address. However, if the participant moves to a new address, meets the eligibility criteria and is in good standing with the telephone service provider, there is no limit to the number of times the participant may receive assistance with telephone costs. Nonrecurring charges to change to or from this program because of change in eligibility status will be waived, Lifeline service is not available for foreign exchange service. Only one line per household will qualify for ITSAP discounts. Issued: July 30, 2002 Effective: August 9, 2002 Issued by: Title: Amy Hartzler Director, Regulatory & Government Affairs Idaho Publit: Utilities CommissionPAGE:108 Office of the Secretary Original ACCEPTED FOR FILING AUG 9,~ 2002 ICG TELECOM GROUP, INC. (i\cci~~~qstanBp) 10.TELEPHONE ASSISTANCE PROGRAMS (Cont'd) 10.Idaho TelecomnBunications Service Assistance Pr02ranB (IT SAP) (Cont' d) 10.1.5 Rules (Cont'd) Customers participating in either of these assistance programs must notify the company of any changes that would affect qualification. Verification of eligibility will be established by the Department of Health and Welfare and will be reviewed annually, When the customer is no longer eligible, the discount will be discontinued and regular tariff rates and charges will apply. Recovery The cost of providing assistance through ITSAP shall be recovered by imposing a monthly surcharge determined by the Public Utilities Commission and assessed on each line used for providing residential and business access. Participating ITSAP customers are exempted from this surcharge, 10.1.6 Surcharge Effective July 1 , 2002 --10 per access line per month 10.Idaho USF Surchar2es surcharge is assessed on all access lines to contribute towards funding for an Idaho Universal Service Fund, The Surcharge Rate is established by the Commission and will be assessed to each business and residential line. Issued: July 30, 2002 Effective: August 9 2002 Issued by: Title: Amy Hartzler Director, Regulatory & Government Affairs 11. 11.2 11.3 Issued by: Title: ... , Lot ....... .... PAGE: """' ~ qn"'" Offiee of the Secretary ACCEPTED FOR FILING JAN 2 3 2003 109 Original ICG TELECOM GROUP, INC.80tlO\ 'daho (Acceptance Stamp) 11.0 - CARRIER ACCESS SERVICE Snitched Access Sernce . General Switched Access Service, which is available to Carrier Customers (IXC's) for furnishing their sexvices to end users, provides a t\Vo-point electrical communications path between, an IXC' premises and an end user s premises. Switched Access Service is only available for access to Company "OnaNet" end users. It provides for the use of switching~ 1ransport facilities and common subscriber plant of the Company. Switched Access Service is available only to IXC' s that have filed price:: lists with the Idaho Public Utilities Commission to provide IntrastatelInterlata teleconummications servjce in the State of Idaho. The Company offers such Service where facilities of the Company or other provjders pennit, Such Service may be provided over the Company s 0\"11 facilities or in combination with the facilities of other Carriers. No call detail records (CDR's) areprovided ,,~ith Switched Access Sendee. Call Types All traffic will be grouped and rated by call type. A calI type shall include but not be limited to, thefollowing product attributes: jurisdiction (interstate/intcrLA T A and intras~te/interLA T A in1rastate/intraLA T A), direction (originating or tenninating). Jurisdictional Assignments \Vhen the call detail available to the Company is insufficient to detern1ine call jurisdiction Interexchange Carner Customers will be billed according to the percent interstate usage (Pill)reported to the Company. Ifno Pill is pro\'ided by the IXC Customer, the Companyv..iU designate the follo'wing default Pill: 500/0. Should the Company be audited b)r any Local Exchange Company (LEC), regulatory body, or other entity duly authorized to audit PIUs, the !XC Customer agrees to provide the Company and/or the auditing party with 5ufficient infonnation to prove that the Pill filed by the IXC Customer \vith the Company is true and correct. Furthermore, the IXC Customer shall provide Calling Party Number (CPN) to the Company if the IXC Customer is technically capable of providing CPN. Issued: January 13, 2003 Effective: January 23 2003 Scott Beer Director, Industry and Corporate Affairs 11.4 11.5 Issued by: Title: PAGE: I~_"'... D.."UA I ... .. .",....... , ..or '. Office of the Secretary ACCEPTED FOR FILING JAN 2 3 2003 110 Original ICG TELECOM GROUP, INC.Boise, Idaho (Acceptance Stamp) .~ '.. . 11.0 - CARRIER ACCESS SERVICE (cont' Traffic Format All traffic passed between the parties shall be in FGD fonnat, as specified in Bellcore TR-NPL- 000334, Technical Reference Voice Grade Switched Access Service, Transmission Parameter Limits and Interface Combinations, except terminating traffic carried in other fonnats such as FGB, Automatic Number Identification ("ANI") and Called Party Number ("CPN") infonnation will be supplied on a per-call basis, except when such infonnation is not provided to Company by an Incumbent Local Exchange Company ("ILEC") Network, or when such infonnation is not passed in the appropriate signaling fonnat, such as FGB. Signaling The Company and the IXC Customer shall establish Signaling System 7 ("SS7") connectivity to provide call set up time and call tear down capabilities, etc., as specified in Bellcore TR-NWT- 000394 and TR-TSV-000905, or multi-frequency (MF) signaling to support the Service, Such SS7 connectivity may be directly between the Parties or may be between a third party SS7 hub provider and the Parties. 11,IfSS7 connections are made via a third party, the IXC shall be responsible for installing, maintaining and paying for such SS7 links to the Company. 11.2 If SS7 connections are made to Company s Signal Transfer point (STPs), the IXC will be responsible for installing, maintaining and paying for appropriate links to Companys STPs. The design and operation of the SS7 interconnection links shall be tested and must be approved by both Parties prior to the provision of Service. Any new SS7 circuits required will be provisioned as described above, Issued: January 13, 2003 Effective: January 23 2003 Scott Beer Director, Industry and Corporate Affairs PAGE:111 Original hlaho Public Utilities CommIssIon Office of the Secretary ACCEPTED FOR FILING JAN 2 3 2003 ICG TELECOM GROUP, INC.BQise, Idaho(Acceptance Stamp) 11.0 - CARRIER ACCESS SERVICE (cont' 11.Order Process 11,Services furnished by the Company may be interconnected with services or facilities of other authorized communications carriers, subject to the Companies technical limitations, Services provided in conjunction with an incumbent local exchange company (ILEC) requires compliance with industry meet point guidelines, 11,All charges for services will commence either on the date that service is installed by the Company or by the IXC customer desired due date, whichever is later. 11.6.3 Order for Service shall be remitted on ASR's or other formats as mutually agreed upon by the parties. Issued: January 13 , 2003 Effective: January 23 2003 Issued by: Title: Scott Beer Director, Industry and Corporate Affairs 11.7 11.8 Issued by: Title: PAGE: Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 3 2003 112 Original ICG TELECOM GROUP, INC. (Acce:Bt~n~~a~amp ) 11.0 - CARRIER ACCESS SERVICE (cont' Usage Measurement and Billing 11,1 Usage Measurement, Start Terminatin : For all terminating traffic, usage measurement will commence when answer supervision or the appropriate SS7 Address Message is received by the Company s switch from the terminating end user s end office, indicating that the terminating end user has answered, Ori inatin : For all originating traffic, usage measurement will commence when the Company s switch receives the fIrst wink supervisory signal or the Company end office switch receives the appropriate SS7 Exit Message from the tandem, 11.7.2 Usage Measurement, End Terminatin : For all terminating traffic, usage measurement will end when the Company switch receives disconnect supervision or the appropriate SS7 Release Message is received or sent by the Company s switch. Ori inatin : For all originating traffic, usage measurement will end when the Company switch receives disconnect supervision or the appropriate SS7 Release message is received or sent by the Company s switch, Charges Charges for Carrier Access Service are applied as nonrecurring or recurring, Nonrecurring charges are one-time charges that apply for a specific work activity like service installations and service change orders, Recurring charges may include usage and facility charges, All usage and nonrecurring charges shall be billed in arrears. Facility charges shall be billed prior to the beginning of the billing period, Issued: January 13, 2003 Effective: January 23 2003 Scott Beer Director, Industry and Corporate Affairs PAGE:113 Ori ginal Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 2 3 2003 ICG TELECOM GROUP, INC.(i\cce~~~~arnp ) 11.0 - CARRIER ACCESS SERVICE (cont' 11.9 Carrier Access Rate Categories 11,Entrance Facility: RESERVED FOR FUTURE USE. 11.Access Tandem Switching: The tandem switching rate for tandem switched transport is a usage sensitive charge based on the originating and tenninating minutes of use switched via the access tandem. 11.Switched Transport: Switched Transport provides the transmission facilities between the IXC's Serving Wire Center and the End Office where the IXC's traffic is switched to originate or tenninate an end users communIcations. 11.9.4 Common Transport provides a transmission path between an ILEC Access Tandem and the Company End Office where the Customer s traffic is switched, Common Transport is jointly provided with billing charges apportioned between the ILEC and the Company in accordance with meet point billing guidelines, Rates for Common Transport are set forth in 11.10, End Office: The End Office Rate category provides for the local End Office switching and end user termination functions necessary to complete the transmission ofIXC Access Services to and from the end users served by the End Office, The End Office rate element consists of a per minute of use Local Switching charge. Rates for End Office Local Switching are set forth in 11.10, 11.9.Carrier Common Line: Carrier Common Line provides for the use of an end user company-provided common lines by IXC's for access to such end users to furnish IntrastatelInterlata communications, Rates for Carrier Common Line are set forth in 11,10, 11,800 Data Base Query: 800 Data Base Query is an originating service utilizing trunkside access which provides for the forwarding of end user dialed 8XX NXX -:xxxx calls to an IXC based on the dialed 8XX number, Rates for 800 Data Base Query are set forth in 11,lO, Issued: January 13, 2003 Effective: January 23 2003 Issued by: Title: Scott Beer Director, Industry and Corporate Affairs PAGE:114 Original Idaho Public Utilities (;ommtSSlon Office of the Secretary ACCEPTED FOR FILING JAN 2 3 2003 ICG TELECOM GROUP, INC.Boise, Idaho(Acceptance Stamp) 11.0 - CARRIER ACCESS SERVICE (cont' 11.10 Rates and Charges 11.10.1 Entrance Facility RESERVED FOR FUTURE USE 11.10.2 Access Tandem Switching RESERVED FOR FUTURE USE 11.10.3 Switched Transport Facilities Tennination, per MOU RESERVED FOR FUTURE USE Direct- Trunked Transport, per MOU Access Tandem Switching, per MOU RESERVED FOR FUTURE USE $0,000242 11.10.4 End Office Charges Local Switching, per MOU $0,016918 11.10.5 Carrier Common Line Originating, per MOU T enninating, per $0,0248485 $0,018418 11.10.6 800 Database Queries Per Query $0,000694 Issued: January 13 , 2003 Effective: January 23 2003 Issued by: Title: Scott Beer Director, Industry and Corporate Affairs