Global Tel Link Corp.pdf

Issued: March 1, 2022 Effective: March 10, 2022
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 1st Revised Title Page
Cancels Original Title Page
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
This price list, Idaho Price List No. 2 filed by Global Tel*Link Corporation d/b/a ViaPath Technologies
cancels and replaces, in its entirety, the current price list on file with the Commission, Idaho Price List
No. 1, issued by Global Tel*Link Corporation d/b/a ViaPath Technologies.
IDAHO
TELECOMMUNICATIONS PRICE LIST
OF
Global Tel*Link Corporation d/b/a ViaPath Technologies
Toll Free Customer Service Number: 1-877-650-4249
This price list contains the descriptions, regulations, and rates applicable to the provision
of interexchange telecommunications, by Global Tel*Link Corporation d/b/a ViaPath
Technologies (the “Company”) within the State of Idaho. This price list is on file with
the Idaho Public Utilities Commission. Copies may be inspected during normal business
hours at the Company's principal place of business.
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 10, 2022
Boise, Idaho
Issued: May 16, 2023 Effective: May 26, 2023
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 13th Revised Page 1
Cancels 12th Revised Page 1
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
CHECK SHEET
Pages of this price list, as indicated below, are effective as of the date shown at the bottom of the
respective pages. Original and revised pages, as named below, comprise all changes from the original
price list and are currently in effect as of the date on the bottom of this page.
PAGE REVISION PAGE REVISION
Title 1st Revised 26 5th Revised *
1 13th Revised * 27 3rd Revised *
2 1st Revised 28 2nd Revised *
3 1st Revised 29 2nd Revised *
4 1st Revised 30 2nd Revised
5 2nd Revised
6 3rd Revised *
7 1st Revised
8 1st Revised
9 1st Revised
10 1st Revised
11 1st Revised
12 1st Revised
13 1st Revised
14 1st Revised
15 2nd Revised
16 1st Revised
17 1st Revised
18 2nd Revised *
19 2nd Revised *
20 10th Revised
21 1st Revised
22 2nd Revised
23 2nd Revised *
24 2nd Revised *
25 3rd Revised *
* - indicates those pages included with this filing
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 26, 2023
Boise, Idaho
Issued: March 1, 2022 Effective: March 10, 2022
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 1st Revised Page 2
Cancels Original Page 2
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
TABLE OF CONTENTS
Section Page
TITLE PAGE Cover
CHECK SHEET 1
TABLE OF CONTENTS 2
EXPLANATION OF SYMBOLS 3
PRICE LIST FORMAT 4
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS 5
SECTION 2 - RULES AND REGULATIONS 7
SECTION 3 - DESCRIPTION OF SERVICE AND RATES 19
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 10, 2022
Boise, Idaho
Issued: March 1, 2022 Effective: March 10, 2022
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 1st Revised Page 3
Cancels Original Page 3
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
EXPLANATION OF SYMBOLS
The following are the only symbols used for the purposes indicated below:
(C) - To signify a changed listing, rule or condition which may affect rates or charges.
(D) - To signify discontinued or deleted material, including a listing, rate, rule or
condition.
(I) - To signify an increase in rates or charges.
(M) - To signify material relocated from or to another part of this Price list with no
change in text, rate, rule or condition.
(N) - To signify new material, including a listing, rate, rule or condition.
(R) - To signify a reduction in rates or charges.
(T) - To signify a change in the wording of the text, but no change in rate, rule or
condition.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 10, 2022
Boise, Idaho
Issued: March 1, 2022 Effective: March 10, 2022
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 1st Revised Page 4
Cancels Original Page 4
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
PRICE LIST FORMAT
A. Page Numbering - Page numbers appear in the upper right corner of the page. Pages are
numbered sequentially. When a new page is added between pages already in effect, a decimal is
added. For example, a new page added between pages 14 and 15 would be 14.1.
B. Page Revision Numbers - Revision numbers also appear in the upper right corner of each page.
These numbers are used to determine the most current page version on file with the Commission.
For example, the 4th revised Page 14 cancels the 3rd revised Page 14. Consult the Check Sheet
for the page currently in effect.
C. Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of
coding is subservient to its next higher level:
2.
2.1.
2.1.1.
2.1.1.A.
2.1.1.A.1.
2.1.1.A.1.(a).
2.1.1.A.1.(a).I.
2.1.1.A.1.(a).I.(i).
2.1.1.A.1.(a).I.(i).(1).
D. Check Sheets - When a price list filing is made with the Commission, an updated Check Sheet
accompanies the price list filing. The Check Sheet lists the pages contained in the price list, with
a cross reference to the current revision number. When new pages are added, the Check Sheet is
changed to reflect the revision. All revisions made in a given filing are designated by an asterisk
(*). There will be no other symbols used on this page if these are the only changes made to it
(i.e., the format, etc. remain the same, just revised revision levels on some pages.)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 10, 2022
Boise, Idaho
Issued: March 1, 2022 Effective: March 10, 2022
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 2nd Revised Page 5
Cancels 1st Revised Page 5
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS
Ancillary Service Charge – Any charge Consumers may be assessed for the use of Inmate Calling
services that are not included in the per-minute charges assessed for individual calls.
Automated Collect Calls - Calls billed to the called party and completed through an automated call
processing system that prompts the call originator and the called party such that the call is completed
without live operator assistance.
Average Daily Population (ADP) – The sum of all inmates in a facility for each day of the preceding
calendar year, divided by the number of days in the year.
Collect Billing - A billing arrangement whereby the originating caller may bill the charges for a call to
the called party, provided the called party agrees to accept the charges.
Commission -The Idaho Public Utilities Commission.
Company - Used throughout this price list to refer to Global Tel*Link Corporation d/b/a ViaPath
Technologies, unless otherwise clearly indicated by the context.
Correctional Institutions - Used throughout this price list to refer to prisons, jails, penal facilities or
other institutions used for penalty purposes which contract with the Company for the provision of service
for use by their inmate population.
Customer - A person, firm, partnership, corporation or other entity which arranges for the Company to
provide, discontinue or rearrange telecommunications services on behalf of itself or others; uses the
Company's telecommunications services; and is responsible for payment of charges, all under the
provisions and terms of this price list. In the case of collect-only calling services provided to inmates of
correctional Institutions, the called party is the Customer and is responsible for payment of charges.
(T)
(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 10, 2022
Boise, Idaho
Issued: May 16, 2023 Effective: May 26, 2023
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 3rd Revised Page 6
Cancels 2nd Revised Page 6
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, (CONT'D.)
GTL - Used throughout this price list to refer to Global Tel* Link Corporation d/b/a ViaPath
Technologies, the issuer of this price list.
Inmates - The jailed population of correctional institutions who are authorized by the Institution to use
such service. Responsibility for payment of Inmate charges requires positive acceptance by a Customer
(i.e., billed to a third party) or prepayment by the Inmate.
Institution - Used throughout this price list to refer to correctional institutions.
Institutional Telephone - A coinless telephone instrument that allows Inmates to place collect and
prepaid calls at the instrument.
Jail – A facility of a local, state or federal law enforcement agency that is used primarily to hold
individuals who are (1) awaiting adjudication of criminal charges; (2) post-conviction and committed to
confinement for sentences of one year or less; (3) post conviction and awaiting transfer to another facility.
The term also includes city, county or regional facilities that have contracted with a private company to
manage day-to-day operations; privately-owned and operated facilities primarily engaged in housing city,
county or regional inmates; and facilities used to detain individuals, operated directly by the Federal
Bureau of Prisons or U.S. Immigration and Customs Enforcement, or pursuant to a contract with those
agencies; juvenile detention centers; and secure mental health facilities.
LATA - Local access and transport area. A geographic area established by the US District Court for the
District of Columbia in Civil Action No. 82-0192.
Premises - The physical space designated by the Customer for the termination of the Company's service.
Prison – A facility operated by a territorial, state or federal agency that is used primarily to confine
individuals convicted of felonies and sentenced to terms in excess of one year. The term also includes
public and private facilities that provide outsource housing to other agencies such as the State
Departments of Correction and the Federal Bureau of Prisons; and facilities that would otherwise fall
under the definition of a Jail but in which the majority of inmates are post-conviction or are committed to
confinement for sentences longer than one year.
Terminal Equipment - Telecommunications devices, apparatus and associated wiring on the Premises of
the Customer.
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(D)
(D)
(D)
(D)
(D)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 26, 2023
Boise, Idaho
Issued: March 1, 2022 Effective: March 10, 2022
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 1st Revised Page 7
Cancels Original Page 7
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 2 - RULES AND REGULATIONS
2.1 Undertaking of the Company
The Company’s services and facilities are furnished to correctional institutions in Idaho for
communications originated by inmates of the institutions. The Company, through its call
processing equipment, only provides automated collect, prepaid and debt inmate calling services.
This price list encompasses only those services provided between locations within the state of
Idaho. The Company's services and facilities are available twenty-four (24) hours per day, seven
(7) days per week, subject to restrictions and limitations of service imposed by the correctional
institution.
The Company installs, operates, and maintains the communications services provided here in
under for Inmates in accordance with the terms and conditions set forth under this price list and
through contract with the institution. The Company may act as the correctional institution's agent
for ordering access connection facilities provided by other carriers or entities, when authorized by
the institution, to allow connection of an institution's location to the Company’s network. The
institution shall be responsible for all charges due for such service arrangement.
2.2 Use of Service
Services are provided under this price list to correctional institutions and may be used by
authorized inmates of institutions for any lawful purpose for which the service is technically
suited, subject to such limitations or restrictions established by the Institution.
(T)
(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 10, 2022
Boise, Idaho
Issued: March 1, 2022 Effective: March 10, 2022
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 1st Revised Page 8
Cancels Original Page 8
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.3 Limitations of Service
2.3.1 Service is offered subject to the availability of the necessary facilities and equipment, and
is subject to the provisions of this price list.
2.3.2 Service is provided only to correctional institutions for use by authorized inmates of the
institutions and is subject to any restrictions or limitations imposed by the correctional
institution.
2.3.3 The Company reserves the right to discontinue or limit service when necessitated by
conditions beyond its control, or when the Customer or Inmate is using service in
violation of provisions of this price list or the law.
2.3.4 The Company does not undertake to transmit messages, but offers the use of its facilities
when available, and will not be liable for errors in transmission or for failure to establish
connections.
2.3.5 The Company reserves the right to discontinue service, limit service, or to impose
requirements on Institutions as required to meet changing regulatory or statutory rules
and standards.
2.3.6 The Company reserves the right to discontinue service when any governmental or
regulatory condition imposed upon the Company materially and negatively impacts the
financial viability of the service as determined by the Company in its best business
judgment.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 10, 2022
Boise, Idaho
Issued: March 1, 2022 Effective: March 10, 2022
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 1st Revised Page 9
Cancels Original Page 9
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.4 Liability of the Company
2.4.1 The Company's liability for damages arising out of mistakes, interruptions, omissions,
delays, errors, or defects in transmission which occur in the course of furnishing service
or facilities, in no event shall exceed an amount equivalent to the proportionate charge to
the Customer or Inmate for the period during which the faults in transmission occur.
2.4.2 The Company shall not be liable for claim or loss, expense or damage (including indirect,
special or consequential damage), for any interruption, delay, error, omission, or defect in
any service, facility or transmission provided under this price list, if caused by any person
or entity other than the Company, by any malfunction of any service or facility provided
by any other carrier, by an act of God, fire, war, civil disturbance, or act of government,
or by any other cause beyond the Company's direct control.
2.4.3 The Company shall not be liable for, and shall be fully indemnified and held harmless by
Customer and Inmate against any claim or loss, expense, or damage (including indirect,
special or consequential damage) for defamation, libel, slander, invasion, infringement of
copy-right or patent, unauthorized use of any trademark, trade name or service mark,
unfair competition, interference with or misappropriation or violation of any contract,
proprietary or creative right, or any other injury to any person, property or entity arising
out of the material, data, information, or other content revealed to, transmitted, or used by
the Company under this price list; or for any act or omission of the Customer or Inmate;
or for any personal injury or death of any person caused directly or indirectly by the
installation, maintenance, location, condition, operation, failure, presence, use or removal
of equipment or wiring provided by the Company, if not directly caused by negligence of
the Company.
2.4.4 The Company shall not be liable for any defacement of or damages to the premises of an
Institution resulting from the furnishing of service which is not the direct result of the
Company's negligence.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 10, 2022
Boise, Idaho
Issued: March 1, 2022 Effective: March 10, 2022
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 1st Revised Page 10
Cancels Original Page 10
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.4 Liability of the Company, Cont’d.
2.4.5 The Company is not liable for any act or omission of any other entity furnishing a portion
of the service or any acts or omission of the Customer.
2.4.6 Service furnished by the Company may be interconnected with the services or facilities
of other carriers or private systems. However, service furnished is provided solely by the
Company and is not a joint undertaking with other parties.
2.4.7 The included tariff language does not constitute a determination by the Commission that
a limitation of liability imposed by the Company should be upheld in a court of law.
Acceptance for filing by the Commission recognizes that it is a court's responsibility to
adjudicate negligence and consequential damage claims. It is also the court's
responsibility to determine the validity of the exculpatory clause.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 10, 2022
Boise, Idaho
Issued: March 1, 2022 Effective: March 10, 2022
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 1st Revised Page 11
Cancels Original Page 11
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.5 Assignment or Transfer
All facilities or services provided under this price list are directly or indirectly controlled by the
Company and neither the Institution nor Inmate may transfer or assign the use of service or
facilities without the express written consent of the Company. Such transfer or assignment shall
only apply where there is no interruption of the use or location of the service or facilities.
Prior written permission from the Company is required before any assignment or transfer. All
regulations and conditions contained in this price list shall apply to all such permitted assignees
or transferees, as well as all service conditions.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 10, 2022
Boise, Idaho
Issued: March 1, 2022 Effective: March 10, 2022
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 1st Revised Page 12
Cancels Original Page 12
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.6 Interconnection with Institution
The Company's facilities and service is used in conjunction with Company-provided telephone
sets. The Institution is responsible for all costs at its premises, including personnel, wiring,
electrical power, and the like, incurred in the use of the Company's service. Terminal equipment
shall comply with the generally accepted minimum protective criteria standards of the
telecommunications industry as endorsed by the Federal Communications Commission.
2.7 Installation and Termination
Service is installed upon mutual agreement between the Correctional Institution and the
Company.
2.8 Interconnection with Other Carriers
Service furnished by the Company may be connected with the services or facilities of other
carriers. Such service or facilities, if used, are provided under the terms, rates and conditions of
the other carrier.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 10, 2022
Boise, Idaho
Issued: March 1, 2022 Effective: March 10, 2022
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 1st Revised Page 13
Cancels Original Page 13
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.9 Deposits and Advance Payments
2.9.1 Deposits
The Company does not normally require deposits. However the company reserves the
right to collect a deposit from parties who are billed for collect calls from inmates,
pursuant to standards established by rules in accordance with Commission rules.
2.9.2 Advance Payments
The Company does not normally require advance payments for service. However, for
Customers whom the Company determines an advance payment is necessary, the
Company reserves the right to collect an amount not to exceed one (1) month's estimated
charges as an advance payment for service. This will be applied against the next month's
charges and a new advance payment may be collected for the next month, if necessary.
2.10 Payment for Service
2.10.1 Payment for Service
The Customer is responsible for payment of all charges for services and equipment
furnished to the Customer or Inmate by the Company. All charges due by the Customer
are payable to the Company or to any agency duly authorized to receive such payments
(such as a local exchange company).
2.10.2 Disputed Charges
Charges billed directly by the Company are due upon receipt. Amounts not paid within
15 days of the invoice will be considered past due. For charges billed directly by the
Company, notice from the Customer of a dispute as to charges should be received orally
or in writing by the Company as soon as possible.
The Company will promptly investigate and advise the Customer as to its findings
concerning disputed charges. Adjustments to Customer's bills will be made to the extent
that circumstances exist which reasonably indicate that such changes are appropriate.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 10, 2022
Boise, Idaho
Issued: March 1, 2022 Effective: March 10, 2022
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 1st Revised Page 14
Cancels Original Page 14
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.10 Payment for Service, Cont’d.
2.10.3 Validation of Credit
The Company reserves the right to validate the creditworthiness of Customers and billed
parties through available verification procedures. Where a requested billing method
cannot be validated or maximum credit amount established, the Company may refuse to
provide service.
Services provided by the Company are available to inmates of correctional facilities in
accordance with facility-authorized programs. The Company may request that the
correctional facility adopt, as part of its program, terms that enable the Company to
collect the charges for all inmate calls, including without limitation, the blocking of calls
by the Company to certain telephone numbers when the amount charged to such a
telephone number exceeds a predetermined amount or becomes past due.
2.10.4 Late Payment Fee
A late payment fee of 1.5% per month will be charged on any past due balance. Any
applicable late payment fees will be assessed according to the terms and conditions of the
Company or its billing agent and pursuant to Idaho law.
2.10.5 Return Check Charge
A return check charge of $20.00 will be assessed for checks returned for insufficient
funds.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 10, 2022
Boise, Idaho
Issued: March 1, 2022 Effective: March 10, 2022
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 2nd Revised Page 15
Cancels 1st Revised Page 15
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.11 Taxes and Fees
The Company reserves the right to bill any and all applicable taxes in addition to normal long
distance usage charges, including, but not limited to: Federal Excise Tax, State Sales Tax,
Municipal Taxes, Gross Receipts Tax, and Telecommunications Relay Service Fund (TRS). All
applicable taxes and fees are billed as separate line items and are not included in the rates quoted
in this price list.
A.[Reserved For Future Use]
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 10, 2022
Boise, Idaho
Issued: March 1, 2022 Effective: March 10, 2022
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 1st Revised Page 16
Cancels Original Page 16
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.12 Refusal or Discontinuance by Company
2.12.1 The Company may terminate service to a Customer or Institution for nonpayment of
undisputed charges or violation of this price list or provision of law.
2.12.2 The Company may refuse or discontinue service under the following conditions:
A.For non-compliance with or violation of any State, municipal, or Federal law,
ordinance or regulation pertaining to telephone service.
B.For use of telephone service for any purpose other than that described in the
application.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 10, 2022
Boise, Idaho
Issued: March 1, 2022 Effective: March 10, 2022
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 1st Revised Page 17
Cancels Original Page 17
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.13 Refusal or Discontinuance by Company, Cont’d.
2.12.2 Contd.
C.For neglect or refusal to provide reasonable access to the Company or its agents
for the purpose of inspection and maintenance of equipment owned by Global
Tel* Link Corporation d/b/a ViaPath Technologies. (T)
D.For noncompliance with or violation of Commission regulation or the
Company’s rules and regulations on file with the Commission.
E.In the event of Customer, Institution or Authorized User use of equipment in
such a manner as to adversely affect the Company’s equipment or service to
others.
F.In the event of tampering with the equipment or services owned by the Company
or its agents.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 10, 2022
Boise, Idaho
Issued: May 16, 2023 Effective: May 26, 2023
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 2nd Revised Page 18
Cancels 1st Revised Page 18
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.12 Refusal or Discontinuance by Company, Cont’d.
2.12.2 Cont’d.
G.In the event of unauthorized or fraudulent use of service. Whenever service is
discontinued for fraudulent use of service, the Company may, before restoring
service, require the Customer or Institution to make, at his or her own expense,
all changes in facilities or equipment necessary to eliminate illegal use and to pay
an amount reasonably estimated as the loss in revenue resulting from such
fraudulent use.
H.By reason of any order or decision of a court or other government authority
having jurisdiction which prohibits the Company from furnishing such service.
2.13 Inspection, Testing and Adjustment
Upon reasonable notice, the facilities provided by the Company shall be made available to the
Company for tests and adjustments as may be deemed necessary by the Company for
maintenance. No interruption allowance will be granted for the time during which such tests and
adjustments are made when the interruption is less than twenty-four consecutive hours.
2.14 Contracts
Service is offered on a contractual basis to meet specialized requirements of Correctional
Institutions. All services with Institutions are provided under contract. Each contract includes a
unique mix of services, equipment, and software for blocking, screening, and monitoring calls,
and performs other specialized functions as required by the Institution. All similarly situated
Institutions are treated on a non-discriminatory basis. The terms of each contract shall be
mutually agreed upon between the Correctional Institution and the Company and may include
rates not contained in this price list charges for specially designed or constructed services, or
other customized features.
2.15 Special Pricing Arrangements/Individual Case Bases (ICB) Arrangements
Service may be offered on a contractual basis to meet the specialized requirements of
Correctional Institutions. Customized service packages at negotiated rates may be furnished in
response to requests by Customers for proposals or for competitive bids. Negotiated rates, terms,
and conditions will be set forth in individual Customer contracts. The terms, conditions,
obligations and regulation set forth in this price list will be incorporated into, and be part of, said
contract, and shall be binding on Company and Customer.
(N)
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(N)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 26, 2023
Boise, Idaho
Issued: May 16, 2023 Effective: May 26, 2023
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 2nd Revised Page 19
Cancels 1st Revised Page 19
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 3 - DESCRIPTION OF SERVICE AND RATES
3.1 General
Global Tel*Link Corporation d/b/a ViaPath Technologies provides automated operator assisted
collect-only calling services for use by Inmates of prisons, jails or other Correctional Institutions
for communications originating and terminating within the State of Idaho. The Company's
services are available twenty-four hours per day, seven days a week. Intrastate service is offered
in conjunction with interstate service. Inmate access to the Company's services may be restricted
by the administration of the Institution served.
Customers are charged individually for each call placed through the Company's network. Charges
may vary by service offering, mileage band, class of call, time of day, day of week and/or call
duration. Customers are billed based on their use of the Company's services and network. No
installation charges apply.
3.2 Timing of Calls
Billing for calls placed over the Company network is based in part on the duration of the call as
follows, unless otherwise specified in this price list:
3.2.1 Timing of each call begins when the called station is answered (i.e. when two way
communications are established.) Answer detection is based on standard industry answer
detection methods, including hardware and software answer detection. For Collect Calls,
charges apply only if the called party accepts the responsibility for payment.
3.2.2 Chargeable time for calls ends when one of the parties disconnects from the call.
3.2.3 Unless otherwise specified in this price list, the minimum initial period for billing
purposes is one (1) minute.
3.2.4 Unless otherwise specified in this price list, billing for usage after the initial period is in
full one (1) minute increments.
3.2.5 The Company will not knowingly bill for unanswered calls. When a Customer indicates
that he/she was billed for an incomplete call, the Company will reasonably issue credit
for the call.
(D)
(D)
(D)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 26, 2023
Boise, Idaho
Issued: March 1, 2022 Effective: March 10, 2022
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 10th Revised Page 20
Cancels 9th Revised Page 20
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 3 - DESCRIPTION OF SERVICE AND RATES, (CONT'D.)
3.3 [Reserved For Future Use]
.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 10, 2022
Boise, Idaho
Issued: March 1, 2022 Effective: March 10, 2022
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 1st Revised Page 21
Cancels Original Page 21
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 3 - DESCRIPTION OF SERVICE AND RATES, (CONT'D.)
3.4 Institutional Operator Assisted Calling
Institutional operator assisted service allows inmates to place collect calls through an automated
call processing system. The call processing system prompts the inmate and the called party such
that the call is completed without live operator assistance. Calls are placed on a collect-only basis
to the called party.
A number of special blocking and screening capabilities are available with institutional operator
services provided by the Company. These capabilities allow Institutions to control Inmate access
to telecommunications services, reduce fraudulent use of the Company's services, and eliminate
harassing calls to persons outside the institution.
For services provided to inmates of institutions, the following special conditions apply:
1. Calls to "900", "976" or other pay-per-call services are blocked by the Company.
2. At the request of the institution, the Company may block inmate access to toll-free
numbers (e.g., 800, 888) and dialing sequences used to access other carriers or operator
service providers (e.g., 950-XXXX, 10XXXX).
3. At the request of the Institution, the Company may block inmate access to "911", "411",
or local operators reached through "0-" dialing.
4. At the request of the Institution, the Company may block inmate access to specific
telephone numbers.
5. Availability of the Company's services may be restricted by the institution to certain
hours and/or days of the week.
6. At the request of the institution, no notices or signage concerning the Company's services
will be posted with its instruments. Information concerning the Company's services is
provided to the administration of each institution where the Company's services are
offered. Inmates may obtain information regarding rates and charges by requesting such
information from the institution's administration.
7. At the request of the institution, the Company may impose time limits on local and long
distance calls placed using its services.
8. At the request of the institution, equipment may be provided which permits monitoring of
inmate calls by legally authorized government officials.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 10, 2022
Boise, Idaho
Issued: March 1, 2022 Effective: March 10, 2022
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 2nd Revised Page 22
Cancels 1st Revised Page 22
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 3 - DESCRIPTION OF SERVICE AND RATES, (CONT'D.)
3.4 Institutional Operator Assisted Calling, Cont'd.
3.4.1 Institutional Collect-Only Rates
A. Local Services Rates and Charges
Local operator assisted collect-only calls placed by inmates of institutions and
other correctional facilities are billed as follows:
1. Usage Charge
Per Minute: $0.50
B. IntraLATA Services Rates and Charges
1. Usage Charges
Service is billed in one (1) minute increments following an initial one (1)
minute billing period.
Prison Collect Per Minute: $0.50
C. InterLATA Services Rates and Charges
1. Usage Charges
Service is billed in one (1) minute increments following an initial one (1)
minute billing period.
Prison Collect Per Minute: $0.50
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 10, 2022
Boise, Idaho
Issued: May 16, 2023 Effective: May 26, 2023
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 2nd Revised Page 23
Cancels 1st Revised Page 23
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 3 - DESCRIPTION OF SERVICE AND RATES, (CONT'D.)
3.5 [Reserved for Future Use](D)
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(D)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 26, 2023
Boise, Idaho
Issued: May 16, 2023 Effective: May 26, 2023
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 2nd Revised Page 24
Cancels 1st Revised Page 24
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 3 - DESCRIPTION OF SERVICE AND RATES, (CONT'D.)
3.5 [Reserved for Future Use] (D)
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(D)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 26, 2023
Boise, Idaho
Issued: May 16, 2023 Effective: May 26, 2023
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 3rd Revised Page 25
Cancels 2nd Revised Page 25
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 3 - DESCRIPTION OF SERVICE AND RATES, (CONT'D.)
3.5 [Reserved for Future Use] (D)
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(D)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 26, 2023
Boise, Idaho
Issued: May 16, 2023 Effective: May 26, 2023
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 5th Revised Page 26
Cancels 4th Revised Page 26
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 3 - DESCRIPTION OF SERVICE AND RATES, (CONT'D.)
3.6 AdvancePay® Accounts
In those areas where the Company does not have a direct billing agreement with the existing local
exchange carrier, or upon a Customer’s request, the Company will set up an AdvancePay®
Account for friends and family who are called parties (Customer) for the payment of Collect calls
made to the Customer placed from Institutions served by the Company. Funds in the Customer's
account may be used for payment of Collect calls placed by Inmates to only those telephone
numbers specified by the Customer. Establishment and maintenance of an account are required to
complete Collect calls to Customers served by local exchange carriers with which the Company
does not have an existing direct billing and collection agreement.
Upon request, the Company will provide the Customer with a personal identification number
(PIN) and a toll-free number to call in order to set up the account information, including the
permissible numbers that the Inmate may call.
Additional deposits will be accepted with a $50.00 deposit maximum unless a Correctional
Institution requires a different practice. Initial and additional deposits into the account may be
made by cash, check, credit card, or Western Union. Transaction fees will apply for credit card
and check by phone transactions. All deposits will be subject to applicable taxes and fees.
When an Inmate places a call, the Customer is informed of both the caller's identity and the
account balance prior to accepting the call. Customers may also review their account online or
contact the Company’s toll-free customer service number for account balance information at any
time. If the account balance is insufficient, calls placed to the numbers specified by the Customer
will not be completed until the account is replenished.
Account holders may seek a refund of unused balances by contacting customer service. Unless
applicable law or a Correctional Institution requires a different practice, accounts will become
inactive after 180 consecutive days of inactivity or non-use. Account holders will have 180 days
from the date of the last call charged to the account to request a refund of any unused account
balance. If an account is used at any point during the inactivity period, the 180-day inactivity
period will restart. If the account holder provides sufficient contact information to the Company
and affirmatively agrees to receive notifications by text message and/or email from the Company,
the Company will provide text message and/or email notice to the account holder 30 days prior to
the scheduled expiration of the account. Upon receipt of a verified refund request during the 180-
day period, any remaining balance in an account will be refunded to the Customer after deducting
any call charges, applicable taxes, and transaction fees incurred during the current billing cycle.
All security measures and Inmate calling restrictions as set forth elsewhere in this tariff are also
applicable for any calls made using an AdvancePay® Account.
(T)
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(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 26, 2023
Boise, Idaho
Issued: May 16, 2023 Effective: May 26, 2023
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 3rd Revised Page 27
Cancels 2nd Revised Page 27
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 3 - DESCRIPTION OF SERVICE AND RATES, (CONT'D.)
3.6 AdvancePay® Accounts
3.6.1 Rates and Charges
A. Option 1 - Rates and charges are the same as those set forth in the Company’s
rate schedules set forth in Section 3.4.
B. Option 2 - Rates and charges are provided at a discount per request of the
Correctional Institution.
(T)
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(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 26, 2023
Boise, Idaho
Issued: May 16, 2023 Effective: May 26, 2023
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 2nd Revised Page 28
Cancels 1st Revised Page 28
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 3 - DESCRIPTION OF SERVICE AND RATES, (CONT'D.)
3.7 Institutional Prepaid Operator Assisted Calling
3.7.1 Prepaid Debit Accounts
A Prepaid Debit Account allows each Inmate the option to transfer funds from his/her
personal account to his/her telephone account or to purchase a voucher to add funds the
Prepaid Debit Account. The transfer of funds is managed by Correctional Institution
personnel or through a direct interface between the commissary system and/or booking
account and the Inmate phone system. The Prepaid Debit Account is associated with the
Inmate’s Personal Identification Number (PIN.) When the Inmate places a call, he/she
has the option of making a Collect call or using funds from the Prepaid Debit Account.
Once the Prepaid Debit Account is selected, the Inmate enters the PIN and called
telephone number. All deposits to the account are paid to and handled by the entity
managing the account, e.g., jail management system, Institution, commissary, etc. The
Company receives payment from the Institution; it does not engage in direct monetary
transactions with the Inmate.
The Company's system automatically informs the Inmate of the available usage balance
remaining in the Prepaid Debit Account and provides prompts to place the call by
entering the destination telephone number. Usage is deducted from the available balance
in the account on a real-time basis as the call progresses.
Unless state law or a Correctional Institution requires a different practice, any unused
funds in a Prepaid Debit Account are refunded to the Inmate upon release of the Inmate
from the Correctional Institution. Refunds are issued by the entity managing the account,
which depending on the specific arrangements, is either the Company, the commissary,
the Correctional Institution itself or its agent, unless otherwise directed by state law.
All security measures and Inmate calling restrictions as set forth elsewhere in this tariff
are also applicable for any calls made using a Prepaid Debit Account.
3.7.2 Rates and Charges
A. Option 1 - Rates and charges for Prepaid Debit Accounts are the same as those
set forth in the Company’s rate schedules set forth in Section 3.4.
B. Option 2 - Rates and charges for Prepaid Debit Accounts are provided at a
discount per request of the Correctional Institution.
(T)
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(T)
(T)
(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 26, 2023
Boise, Idaho
Issued: May 16, 2023 Effective: May 26, 2023
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 2nd Revised Page 29
Cancels 1st Revised Page 29
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 3 - DESCRIPTION OF SERVICE AND RATES, (CONT'D.)
3.8 Ancillary Service Charges
3.8.1 Automated Payment Fees (where available) – Credit Card payment, debit card
payment, and bill processing fees, including fees for payments made by interactive voice
response (IVR), web, or kiosk (where available).
Automated payment fees $3.00 per transaction
3.8.2 Live Agent Fee – A fee associated with the optional use of a live operator to complete
Inmate Calling Services transactions.
Live Agent Fee $5.95 per transaction
3.8.3 Paper Bill/Statement Fees – Fees associated with providing customers of Inmate
Calling Services an optional paper billing statement.
Paper Bill/Statement Fees $2.00 per transaction
3.8.4 Third-Party Money Transmitter Fee
$3.00 per transaction when paid using an automated payment system
$5.95 per transaction when paid using a live agent
3.8.5 Single-Call Fee
$3.00 per transaction when paid using an automated payment system, plus the adopted
per-minute rate
$5.95 per transaction when paid using a live agent, plus the adopted per-minute rate
Pursuant to the Federal Communications Commission’s Third Report and Order, Order on
Reconsideration, and Fifth Further Notice of Proposed Rulemaking, FCC 21-60, released May 24,
2021 and effective October 26, 2021 (the “FCC 2021 Order”), the jurisdictional nature of an
intrastate call depends exclusively on determining that the physical location of the originating and
terminating endpoints of the call are in the state. To the extent that location data is not available, a
call will be treated as an interstate call and subject to the rates and Ancillary Service Charges set
forth in ViaPath Technologies’ interstate published rates found at: https://www.gtl.net/legal-and-
privacy/federal-tariffs-and-price-lists/ unless the law requires otherwise.
(T)
(R)
(R)
(R)
(R)
(R)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 26, 2023
Boise, Idaho
Issued: March 1, 2022 Effective: March 10, 2022
Issued By: Tariff Administrator
3120 Fairview Park Drive, Suite 300, Falls Church, VA 22042
web.connectnetwork.com
1-877-650-4249
GLOBAL TEL* LINK CORPORATION Idaho Price List No. 2
D/B/A VIAPATH TECHNOLOGIES 2nd Revised Page 30
Cancels 1st Revised Page 30
COMPETITIVE TELECOMMUNICATIONS SERVICE PRICE LIST
SECTION 3 - DESCRIPTION OF SERVICE AND RATES, (CONT'D.)
3.9 [Reserved For Future Use]
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 10, 2022
Boise, Idaho