20050412CenturyTel comments.pdf

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Jean Jewell- Commission Secretary
Idaho Public Utilities Commission
PO Box 83720
Boise, ID 83720-0074
Case No. GNR-O5-
Dear Ms. Jewell
In Order No. 29743 (Case No. GNR-05-01), the Commission requested "infonnation
from Idaho s ILEC's on their capabilities and actual usage levels of electronic processing
for PIC/LPIC changes." In response, CenturyTel of the Gem State and CenturyTel of
Idaho provide the following infonnation.
CenturyTel of the Gem State and CenturyTel of Idaho process PIC and LPIC changes
both manually and electronically for Idaho customers. However, the companies do not
track the amount or percentage of PIC or LPIC changes that are handled electronically or
manually at this time.
CenturyTel has reviewed the FCC's recent Order (FCC 05-, Docket No. 02-53) and is
reviewing its PIC/LPIC processes in hopes of updating or making any changes that may
be necessary.
If you have any further questions on this matter, please feel free to contact me.
Sincerely,
Doug Cooley
CenturyTel
503-587-8722