20200623Boomerang Wireless Form 481 and Affidavit.pdf

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June 2t,2O2O
Commission Secretary
ldaho Public Utilities Commission
472W. Washington
Boise, lD 83702 Wt--t- a,o- ot
RE: FCC Form 481-Annual Lifeline Certification- Filed on behalf of Boomerang Wireless,LLC dlbla
enTouch Wireless
Dear Secretary,
Pursuant to FCC requirements under 47 C.F.R. 5 54.416, enclosed please find for filing in the above-
referenced docket a copy of Boomerang Wireless, LLC d/bla enTouch Wireless' FCC Form 481 - Annual
Lifeline Eligible Telecommunications Ca rrier Certification.
lf you have any questions regarding this filing, please contact me at [phone] or
[e-mail].^t);'w
Mark Lammert
Attorney-in-Fact
Boomerang Wireless, LLC dlbla enTouch Wireless
Enclosures
State of tnrara CERTIFICATION BY ELIGI BLE TELECOMMUNICATIONS CARRI ER
OF COMPLIANCE WTH SERVICE OUALITY AND CUSTOMER
PROTECTION, ABILITY TO REMAIN FUNCTIONAL IN EMERGENCIES,
AND USE OF FEDERAL HIGH-COST SUPPORT.
County of Linn
AFF!DAVIT OF BUSINESS OR CORPORATE OFFICER
The ldaho Public Utitities Commission Order No. 29841 requires that Eligible Telecommunications Carriers
(ETC) certify that it is compliant with appticable service quality standards and consumer protection rules; and
ETCs must demonstrate the ability to remain functionai in emergencies. ln addition, the Commission must file
an annual certification with the USAC and the FCC that all federal high-cost support provided to ETCs within
the State of ldaho will be used only for the provision, maintenance, and upgrading of facjlities and services for
which the support is intended. Arcordingly, the undersigned states and verifies under oath the following:
I am an otficer of Boomerano Wireless, LLC , an eligible telecommunications carrier for receiving
federal universal service support under section 21 @) of the Telecommunications Act of 1996 in the
state of ldaho.
2. I am familiar with the Company's day-lo.day operations in the state of ldaho and with the State's service
quality standards and consumer protection rules as set forth in Commission Order No. 29841.
3. Boomerane Wireless, LLC
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consumer protection rules of the Fed
Commission.
is complying with applicable service quality standards and
eral Communications Commission and the ldaho Public Utilities
4. I certify to the Commission that the Company is able to remain functional in emergencies as set forth in
Commission Order No, 29841 and in 47 C.F.R. S 5a.202(aX2).
5. I also certify that all federal universal service support funds received by NOT APPLICABLE during
the current calendar year will be used in a manner consistent with section 254(e); that is, for the
provision, maintenance, and upgrading of facilities and services for which the support is intended, The
company will continue to comply for the period of January 1 , 2021, through December 31,2021,1o be
eligible for federal universal service fund support.
6. This verification and affidavit is provided to be the ldaho Public Utilities Commission to enable the IPUC
to certify to the FCC that federal universal service support received by the eligible carriers in the state
will be used in a manner consistent with Section 254(e) of the Telecommunications Act.
frA Sl"orz-
Todd ShoresA/P of Finance
0612212020
SUBSCRIBED AND SWORN to before me this 2t of
Date
.Jrot,
oz^:/./e-^
Notary Pufr€for
My Commission expires
residing at
w OLIVER JAMES MOELIER
Commission Number 791 907
My Commission Expires
September l. 2021
Page 1
<010> Studv Area Code 479022
<015> Studv Area Name Boomeratrg Wlrelega LLC
<020> Program Year 2024
<030> Contact Name: Person USAC should contact
with ouestions about this data Mark Lamert
<035>Contact Telephone Number:
Number ot the oerson identitied in data line <030>
40?7943{88 ext
<039> Contact Email Address:
Email ot the Derson identitied in data line <O3O> [e-mail]
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<010> study Area Code 4'7 9o,))
<015> Study Area Namc El^6mFr^nd Wi ra l aqq T.T,C
<020> Program Year 2027
<030> Contact Name - Perron USAC ahould contact .et.rdin8 this data Mark Lammert
<035> ContactTelephoneNumber-Numbcrofpersonldentifi.dindatalinc<030> 407?943488 ext
<039>contact Email Address - EmaitAddresr of person ade^tified in data ilne <030> regul at ory@c s i l ongwood ' com
Select from the drop down menu or check the boxes below to note compliance with 54.313(f)(1). Privately held carriers must ensure compliance with the
financial reportingrequirementssetforthin4TCFR54.3l3(fX2). lfurthercertifythattheinformationreportedonthisformandinthedocuments
attached below is accurate.
(300s)
(3010A)
(3010B)
(3012A)
(30128)
(3013)
(3014)
Progress Report on 5 Year Plan
Carrier cenifics to 54.313(fXlXiii)
(301s)
(3016)
(3017)
(3018)
Please check these boxes to confirm that the
attached PDF, on line 3017, contains the required
information pursuant to E 54.313(f)(2) compliance
requires:
Electronic copy of their annual RUS reports
(Operating Report for Telecommunications
Borrowers)
Document(s) with Balance Shcet, lncomc statcmcnt
and Statement of Cash Flows
lf the response is yes on lin€ 3014, attach your
company's RU5 annual report and all required
documentation
lf the response is no on line 3014 is your company
audited?
lf the response is yes on lioe 3018, please check the
boxcs below to confirm your submi$ion on line
3026 pursuant to 5 54.313(fX2), contains:
Either a copy of their audited financial statement; or
(2, a financial report in a format comparable to RUs
Operating Report for Telecommunications Borrowers
Document(s) for Ealanc€ sheet, lncome Statement
and statcment of cash Flows
Management letter and/or audit opinion issued by
thc indepcndcnt ccrtificd public accountant that
performed the company's financial audit.
lf the response is no on line 3018, please check the
boxcs bclow to confirm your submisslon on line
3026 pursuant to S 54.313(f)(2), contains:
copy of their financial statcment which ha5 bcen
subject to review by an independent certified public
accountant; or 2) a financial report in a format
comparable to RUs opcrating Report for
Telecommunications Borrowers
Underlying information subiected to a review by an
independent certified public accountant
Name of Attachcd Document Listing Required
lnformation
(Yes/Nol oo
(3019)
(30201
(3021)
(3022)
(3023)
(3024)Underlying information subjccted to an officer
certification.
(302s)Document(s) with Balanc Shect, lncome Statcmcnt
and statement of cash Flows
Name of Attached oocument Listing Required
lnformation
Certification of Public lnterest Obligations (47 CFR 5
s4.313(fX1)(i)l
Plcase Providc Attachment
Community Anchor lnstitutions (47 CFR S
s4.313(fXl)(ii))
Please Provide Attachment
ls your company a Privately Held ROR Carrier {47 CFR
5 s4.313(f)(2))
lf yes, does your company file the RUS annual report
Name of Attachcd Docum.nt ListinS Rcquircd
lnformation
Name of Attached Document Listing Requircd'"t"S1:i O O
(Yes/No) o o
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(30261 Attach the worksheet listing required information
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<020>Program Year<030> Contact Name - Pcrson USAC should contact regarding this data f,.* u,*rt
<039> Contact Email Address - Email Address of person identmed in date line <030> ,.$r.toryc.troaerod.coh
4005 Rural Broadband Experlment
Authorized Ruml Broadband Experiment (RBE) recipi€nts must address the certiflcation for public interest obligations and provide a
list of newly serued community anchor institutions.
Publlc lnterest Oblltauons - FCC !l-98 (par.graphs 2&29, 78)
PlcaseaddressLine400lregardingcompliancewiththeCommission'spublicintcrestobligations. AllRBEparticipantsmustprovidea
response to Lin. 4001.
4(Xr1. Recipient c€rtifies that it is offering broadband meeting the requisite public interest obligations consistent with the category for
which they were sclected, including broadband speed, latency, usage capacity, and rat€s that are rcasonably comparable to rates for
comparablc offerings in urban areas.
Communlty Anchor lnstltutlons - FCC ill-98 (paragaph 79)
4003a. RBE participants must providc the number, names, and addresses of @mmunity anchor institutions to
whichtheynewlydeployedbroadbandseryiceintheprecedingcalendarycar. onthisline,plcaserespond
(yes - attach new community anchors, no - no new anchors) to indicatc wheth.r this list will be providcd.
lfyes to 40O3A, please prorlde a response fot 40038.
4003b. Provide the number, names and addresses
of community anchor institutions to which the
recipient newly began providing acccss to
broadband seruice in the preccding calendar year.
Name of Attachcd Document Listing Required lnformation
P.tr 15
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<015>Study Area Name ao@rug I1r.1... M
<020>Ptoaaam Year
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Number - Number of identifled ln
Contact person
this data
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5005 Alaska Plan
(s011)
(s012)
Please indicete whether any terrestrial backhaul or other satellite backhaul became
commercially available in the previous calendar year in areas previously served
exclusively by performance-limiting satellite backhaul.
lf the filing carrier identified in its approved perfomance plans that it relies exclusively on
satellite backhaul for a certain poriton of the population in its service area, indicate whether
any terrestrial backhaul or other satellite backhaul became commercially available in the
previoius calendar year in areas that were previoiusly served exclusively by satellite backhaul.
h*rlptlon Ot 8.clh.sl TGhnolory
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Page 19
<010> Study Area Code 419022
<015> Study Area Name Boomerang wireleEs LLC
<020> Program Year 202r
<030> Contact Name - Person USAC should contact regarding this data Malk Lammert
<035> ContactTcleDhoncNumber-Numbcrofpersonidentifiedindatalinc<030> 4077943488 ext
<039> Contact Ema i I Address - Ema il Address of person idrntified in data li ne <030> regulat ory@c E i longwood . com
TO BE COMPLETED BY THE REPORTING CARRIER, IF THE REPORTING CARRIER IS FITING ANNUAT REPORTING ON ITS OWN BEHALF:
Certification of Officer as to the Accuracy of the Data Reported for the Annual Reporting for CAF or Ll Recipients
certify th.t I am an olflcer of the reportlng carrler; mV rrsponsibilitles lnclude enrurlnt the accuracy o{ thr annual rcponing requlrements for unlversal serulce support
reciplcnts; and, to thc bcst of my knowlcdgG, thc lnformation rcportcd on thls form and in any attachmants ls accuratc.
Name of Reporting Carrier Boomerang wlrele6s LLc
iignatureof Authorizedofficer: CERTTFTED oNLTNE Date 06/16/2020
printcd name ofAuthorized officer: Todd shorea
ntleor position of Authorizedofficer: vP of Finaoce and Accountlng
I'elephone number ofAuthorized officcr' 3r9530254? ext
itudyArea Code of ReportinE Carrier: 479022 Filing Duc Date for this to(m' o7 / 0! / 2020
under Title 18 ofthe United Stete! Cod!, 18 U.S.C. S 1001.
Page 19
Page 20
41 9022<010> Study Area Code
<015> Study Area Name Boomerang WirelesE LLC
<020> ProEram Year 20 2L
<030> Contact Name - Person USAC should contact regarding this data Mark LammerE
<035> Co^tactlelephoneNumber-Numberofpersonidentifiedindataline<O3O> 4077943488 ext
<039> Contact Email Address - Email Address of person identified in data line <O3O> reguraiory@csilongwood com
TO BE COMPTETED BY THE REPORTING CARRIER, IF AN AGENT IS FILING ANNUAT REPORTS ON THE CARRIER'S BEHAIF:
TO BE COMPLETED BY THE AUTHORIZED AGENT:
Certification of Officer to Authorize an Agent to File Annual Reports for CAF or Ll Recipients on Behalf of Reporting Carrier
certify that (Name ol is authorized to submit the information reported on behalf oI the repgrtlng carrier. I
,gent; and, to the best of my knowlsdge, the repgrts and data provided to the authorized agent is accurate.
\,lame of Authori2ed Asent
!ame of Reoortine Carrier:
lienature of Authorized Officer:Date:
)rinted name of AuthoriTed Officer:
fitle or oosition of Authorized Officer
lelephone number of Authorized Officer:
itudv Area Code of Reporting Carrierl Filing Due Date for this form:
under Title 18 of the United States Code, 18 U.5.C. I 1001.
Certification of Agent Authorized to File Annual Reports for CAF or U Recipients on Behalf of Reporting Carrier
th€ data reported herein based on data provided by the reporting carrier; and, to the best of my knowledte, the information reported herein is accurate.
Name of Reportine Caarier:
Name of Authorized Agent Firm:
Sienature of Authorized Aeent or Emolovee of AEent:Date:
Name of Authorized Aeent Emplovee:
Iitle or position of Authorized Aeent or Emplovee of Agent
Ieleohone number of Authorized AEent or Emolovee of Asent:
Studv Area Code of Reoortins Carrier:Filine Due Date for this form.
18 ofthe Un,ted states Code, 18 U.S C. E 1001
Page 20
Attachments
&
-lcr-r loucnwtRst-fi$$
FCC Form 481
Section 500 - Service Quality Standards & Consumer Protection Rules Compliance
Under FCC Rules, Section 54.202, an ETC must comply that it will satisfy applicable consumer
protection and service quality standards. Boomerang Wireless, LLC d/bla enTouch Wireless
(Boomerang) is in compliance with the Cellular Telecommunications and Internet Association's
Consumer Code for Wireless Service.
l. Boomerang discloses rates and terms of service to customers at the time service is initiated.
These same terms and conditions are posted on Boomerang's website at
www.entouchwireless.com.
2. Boomerang provides service availability information on their website at
www. entouchwireless.com.
3. Boomerang makes available contract terms to subscribers when they initiate or change
service. These same terms are available to subscribers during the annual recertification
process as outlined in Commission rules that govern continued subscriber eligibility.
4. Boomerang's Lifeline service can be terminated at any time by either party without an early
termination fee. Service is dependent on continued eligibility in the program.
5. Boomerang provides disclosures, minutes included in Lifeline plans, expiration of plan
minutes, availabitity of service, and cost for additional minutes in all published Lifeline
advertising materials.
6. Boomerang customers are provided options if they exceed the number of minutes provided
in their Lifeline plan. Customers can purchase standard top up plans at thousands of local
retail establishments and through customer service. Plan descriptions are available on the
company website at www.entouchwireless.com.
7. Boomerang's toll-free customer service number is 866-488-8719. Customers can reach
customer service by dialing 611 from their enTouch phone. Customers can also contact
Boomerang via email at [e-mail] or by US mail. This information is
provided in the terms of service and on the company website and in all information provided
to subscribers.
8. Boomerang responds to all consumer inquiries and complaints received from government
agencies within 30 days.
9. Boomerang has procedures in place to maintain the privacy of subscriber proprietary
information in accordance with applicable federal and state laws.
10. At service initiation, Boomerang requests that subscribers "Opt In" to receive free
notifications regarding activation status, balance alerts, etc. Customers can also decline to
receive these messages and notices by "Opting Out". If a subscriber chooses to decline free
notifications they will receive only those Lifeline notifications required by the FCC such as
the 30-day non-usage notice, the recertification notices, etc. The customer cannot opt out of
the required FCC notifications.
enTouch Wireless powered by Boomerong Wireless
P.O. Box 37.Hiowotho, lA' 52233 enTouchwireless.com 866.488.87l9
a
JAi/t ...r- I*r't loucn
WIRILEEA
FCC Form 481
Section 600 - Functionality in Emergency Situations
Under FCC Rules, an ETC must demonstrate its ability to remain functional in emergency
situations. Since Boomerang Wireless, LLC d/b/a enTouch Wireless (Boomerang) is providing
service to its customers through the use of facilities obtained from other carriers, it is able to
provide to its customers the same ability to remain functional in emergency situations as currently
provided by the carriers to their own customers, including access to a reasonable amount of back-up
power to ensure functionality without an extemal power source, re-routing traffic around damaged
facilities, and the capability of managing traffic spikes resulting from emergency situations.
Boomerang, along with their underlying carriers, have created back-up systems to ensure
functionality in the event of a loss of power or network functionality. Boomerang's support
facilities are housed in a carrier-class data center with fully redundant power and HVAC, a
controlled temperafure and humidity environment, fire-threat detection and suppression, year-round
critical monitoring, and secure access with biometric security. The facility features redundant
generators and redundant fiber optic connectivity. The data center is a reinforced concrete building
located in a secure area and collocated with the area electrical generation plant. All systems within
the facility are implemented on redundant seryers, each with redundant data network and power.
enTouch Wireless powered by Boomerong Wireless
P.O. Box 37. Hiowotho, lA' 52233 enTouchwireless.com' 866.488.8719