20180716TracFone Wireless Inc.pdf

TRAGF@NE-Legal Department
Stephen Athanson, Senior Attomey - Regulatory
9700 NW I l2th Avenue I Miami, FL 33 I 78
E-Mail : [e-mail], inc.
REC E IVE D
20lB JUL I 6 AH 9:2 I
July 12,2018
oi{.S
VIA OVERNIGHT MAIL
Jean Jewell, Secretary
Idaho Public Utilities Commission
472W. Washington St.
Boise, lD 83720
Re: TracFone Wireless, Inc. - FCC Form 481 Report
Dear Ms. Jewell:
In accordance with the Federal Communication Commission's Lifeline Reform Order
and 47 CFR 54.422(b) please find enclosed a copy of the FCC Form 481 of TracFone Wireless
Inc. ("TracFone").
If you have any questions, please feel free to contact me at [phone], or
sathanson@tracfone. com.
Sincerely,
Stephen Athanson
Regulatory Counsel
Enc.
Page 1
<010> Study Area Code 47902L
<015> Study Area Name TracFone Wireless, Inc
<020> Program Year 2079
<030> Contact Name: Person USAC should contact
with questions about this data Janet Molejon
<035> Contact Telephone Number: 30s71s6s22 ext.
Number ot the person identitie
<039> Contact Email Address:
Email ot the person identitied in data line <030>j morej on@tracfone . com
Form Type 54.422
Page 1
FCC aorm 481
OMB Cdtrol No. 306O.0985/OMB Control No. 306]00819
,uly 2014
FCC Form 481 - Carrier Annual Reporting
Dri^ a^llartidn Form
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<010> Study Area Code
<015> Study Area Name rracFone tirele88, rf,c.
<020> Program Year
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voice complaints (zero or greater) for voice telephony service in the prior
calendar year for each service area in which you are designated an ETC for
any facilities you own, operate, lease, or otherwise utilize.
Complaints per 1000 customers for fixed voice
Complaints per 1000 customers for mobile voice
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<035> contactTelephoneNumber-Numberofpersonidentifiedindataline<030> 3057L55522 ext
contact EmaalAddress - EmailAddress of person identified in data tine <o3o> j more j on@tracf one com<039>
Select from the drop down menu or check the boxes below to note compliance with 54.313(f)(1). Privately held carriers must ensure compliance with the
financial reportingrequirementssetforthin4TCFR54.313(fX2). lfurthercertifythattheinformationreportedonthisformandinthedocuments
attached below is accurate.
Progress Report on 5 Year Plan
carrier certifies to 54.313(fXlXiii)(300s)
(3010A)
(3010B)
(3012A)
(3012B)
(3013)
(3014)
(301s)
(3016)
(3017)
(3018)
(301e)
(3020)
(3021)
Certification of Public lnterest Obligations (47 CFR 5
s4.313(fx1)(i))
Please Provide Attachment
community Anchor Institutions (47 CFR 5
s4.313(f)(1xii))
Please Provide Attachment
ls your company a Privately Held ROR Grrier {47 CFR
s s4.313(fx2))
lf yes, does your company file the RUS annual report
Please check these boxes to confirm that the
attached PDF, on line 3017, contains the required
information pursuant to 5 54.313(fX2) compliance
requires:
Electronic copy of their annual RUs reports
(Operating Report for Telecommunications
Borrow€rs)
Document(s) with Ealance Sheet, lncome Statement
and statement of cash Flows
lf the response is yes on line 3014, attach your
company's RUS annual report and all required
documentation
lf the response is no on line 3014, is your company
audited?
lf the response is yes on line 3018, please check the
boxes below to confirm your submission on line
3025 pursuant to 6 54.313(f)(2), contains:
Either a copy of their audited financial statement; or
(2) a financial report in a format comparable to RUS
Operating Report for Telecommunications Borrowers
Oocument(s) for Ealance Sheet, lncome Statement
and statement of cash Flows
Management letter and/or audit opinion issued by
the independent certified public accountant that
performed the company's financial audit.
lf the response is no on line 3018, please check the
boxes below to confirm your submission on line
3026 pursuant to 5 54.313(fX2), contains:
copy of their financial statement which has been
subiect to review by an independent cenified public
accountant; or 2) a financial report in a format
comparable to RUS Operating Report for
Telecommunications Borrowers
Undcrlying information subjected to a review by an
independent certified public accountant
Name of Attached Document Listing Required
lnformation
Name of Attached Document Listing Required
lnformation
(Yes/No)
{Yes/No)
oooo
Name of Attached Document Listing Required
lnformation
(Yes/No)oo
(30221
(3023)
(3024)Underlying information subjected to an officer
certification.
(3025) Document(s) with Balance sheet, lncome Statement
and Statement of Cash Flows
(3026) Attach the worksheet listing required information Name ofAttached Document Listing Required
lnformation
Pate 13
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<010>
<015>
<020>
Area Code
Name
Program Year
Ilacaone tlr.1.33, rnc
<030>Contact Name - Person USAC should contact data
<039>Contact Email Address - Email Address of person identified in data line <030> rmorero.drra.rorc.cm
4005 Rural Broadband Experiment
Authorized Rural Broadband Experiment (RBE) recipients must address the certification for public interest obligations and provide a
list of newly serued community anchor institutions,
Public lnterest Oblltations - FCC 14-98 (paragraphs 26-29, 78)
PleaseaddressLine400lregardingcompliancewiththeCommission'spublicinterestobligations. AllRBEparticipantsmustprovidea
response to Line 4001.
4001. Recipient certifies that it is offering broadband meeting the requisite public interest obligations consistent with the category for
which they were selected, including broadband speed, latency, usage capacity, and rates that are reasonably comparable to rates for
comparable offerings in urban areas.
Community Ancho, lnstltutions - FCC 14-98 (paragraph 79)
4003a. RBE participants must provide the number, names, and addresses of community anchor institutions to
which they newly deployed broadband service in the preceding calendaryear. On this line, please respond
(yes - attach new community anchors, no - no new anchors) to indicate whether this list will be provided.
lfyes to 40034 please provide a response for 4003B.
/rcO3b. Provide the number, names and addresses
of community anchor institutions to which the
recipient newly began providing access to
broadband seruice in the preceding calendar year.
Name of Attached Document Listing Required lnformation
Pate 15
(t1005| Rural a.oadb.nd Erperlment Additlonal Dtrumentatlon
D.ta CollEllon Form OMB Control No. :106O-0986/OMB Control No.
Page 16
No.306O.Gt8610MB
<010>Study Area Code
<015>Study Area Name
<020>Year
<030>Contact Name - Person USAC contact this data
<035>Contact Number - Number of identified in data line <030>
<039>Contact Email Address - Email of person identified in data line <030> jhor.jon6*a.roi€..m
5005 Alaska Plan
(5010) Do you participate in the Alaska plan?
Please indicate whether any terrestrial backhaul or other satellite backhaul became
commercially available in the previous calendar year in areas previously served
exclusively by performance-limiting satellite backhaul.
(s012)
lfthe filing carrier identified in its approved perfomance plans that it relies exclusively on
satellite backhaul for a certain poriton of the population in its service area, indicate whether
any terrestrial backhaul or other satellite backhaul became commercially available in the
previoius calendar year in areas that were previoiusly served exclusively by satellite backhaul.
(s011)
(Yes/No)
(Yes/No)
(Yes/No)
X.wly!ry.d botlom or Popol.tion
<5013>
h.criprion Ot B.clhul T.chnolog
Page 16
Datr collEtlff Fom
Page 17
oMB Conuol No. 3060-01,86/OMB Contrd No. 3060-0819
July 2018
FCC Fom 4E1
Form
<010> Study Area Code 479021
<015> Study Area Name TracFone wireless, 1nc.
20a9
<030> Contact Name - Person USAC should contact regarding this data Janet Morejon
<035> contactTeleohone NUmber - Number of person identified in data line <030> 30s71s5s22 exL
<039> Contact Email Address - Email Address of person identified in data line <030> i morej onocracfone . com
TO BE COMPI-ETED BY THE REPORTING CARRIER, IF THE REPORTING CARRIER IS FITING ANNUAT REPORTING ON ITS OWN BEHATF:
Certification of Officer as to the Accuracy of the Data Reported for the Annual Reporting for CAF or Ll Recipients
I certify that I am an officer of the reportint carri€r; my responsibilities include ensuring the,accuracy of the annual reporting requirements for universal seruice support
recapients; and, to the best of my knowledge, the information reponed on this form and in any attachments is accurate.
Name of Reporting Carrier TracFone wireless' rnc
signatureofAuthorizedofficer: CERTTETED oNLTNE Date 07 /06/2018
Printed name of Authorized officer: Javier Rosado
TitleorpgsitionofAuthorizedOfficer: sr officer Bus Dvlpmt & Gowt svcs
felephone number of Authorized officer' 30s7155s7s ext
Study Area code of Reporting Carrier: 41902L Filing Due Dateforthis torm' 07 /76 /20aa
under Title 18 of the United States Code, 18 U.5.C. 6 1001.
Page 17
<020> Program Year
Page 18
oMB control No. 3060-dr85/OMB Control No. 3060-0819
fCC Foim 481- Agent / Carrie.
Form
<010> Studv Area Code 41902L
<015> Study Area Name Trac,Fone wireless. Inc
<020> Program Year 20r9
<030> ContactName-PersonUSACshouldcontactregardingthisdata JaneE Morejon
<035> ContactTelephoneNumber-Numberofpersonidentifiedindatalrne<o3o> 1057156522 exc'
<039> Contact Email Address - Ema i I Add ress of person identified in data li ne <O3O> j more j on@t rac fone ' com
TO BE COMPTETED BY THE REPORTING CARRIER, IF AN AGENT IS FITING ANNUAT REPORTS ON THE CARRIER'S BEHATF:
Certification of Officer to Authorire an Agent to File Annual Reports for CAF or Ll Recipients on Behalf of Reporting Carrier
certity that (Namo ot is authorized to submit th€ information rsportod on behalt of tho reporting carrior. I
agent; and, to th€ bost of my knowledgo, tho roports and data providod to the authorized agont is accurate.
Name of Authorized Agent:
Name of Reoortine Carrier:
Signature of Authorized Officer:Date:
Printed name of Authorized Officer:
Iitle or position of Authorized Officer:
Ielephone number of Authorized Officer:
Study Area Code of Reoortihg Carrier:Filing Due Date for this form:
under Title 18 of the United States Code, 18 U.S.C. 5 1001-
TO BE COMPLETED BY THE AUTHORIZED AGENT:
Certification of Agent Authorized to File Annual Reports for CAF or Ll Recipients on Behalf of Reporting Carrier
lhe data reponed hereln based on data provlded by the reporting carler; and, to the best of my knowledge, the informatlon reported herein is accurate,
Name of Reporting Carrier:
Name of Authorized Agent Firm:
Siqnature of Authorized Aeent or Emolovee of Asent:Dater
Name of Authorized Asent Emplovee:
Iitle or position of Authorized Agent or Emplovee of Agent
Ielephone number of Authorized Agent or Employee of Agent:
Studv Area Code of Rercrtins Carrier:Filins Due Date for this form
18 of the United States Code, 18 U.S.C. 5 1001.
Page 18
(010)
(01s)
(020)
(030)
(03s)
(o3s)
(420)
TRACFONE W!RELESS INC
2018 FCC FORM 481
SPIN:143030103
RESPONSE TO (400)COMPLATNTS PER 1000 CUSTOMERS
Study Area Code: 479021
Study Area Name: tdaho
Program Year: 2018
Contact name: Janet Morejon
Contact Telephone Num ber: 305-7 L5-6522
Contact Emai! Address: [e-mail]
Number of Complaints (per 1.000 customersl Mobile Voice Telephonv Service for the period
ot I oL I 20L7 - t2 I 3L I 2017
3.24
(010)
(01s)
(o2o)
(03o)
(o3s)
(03e)
TRACFONE WIRELESS INC
2018 FCC FORM 481
SPIN:143030103
RESPONSE TO (6101 FUNCTTONALTTY rN EMERGENCY STTUATTONS:
StudyArea Code: 479021
Study Area Name: ldaho
Program Year: 2019
Contact name: Janet Morejon
Contact Telephone Number: 305-715-6522
Contact Email Address: [e-mail]
Certification that the ETC is able to function in emereencv situations
TracFone will be able to function in emergency situations to the extent that its underlying
network providers are able to do so. TracFone provides service using the networks from several
of the leading wireless companies in the nation, including Verizon Wireless, AT&T Mobility, and
T-Mobile. TracFone relies on those networks' reliability in all situations, including emergency
situations. Each of those companies complies with applicable requirements for emergency
service, including available power supplies. Those network operators have implemented state-
of-the-art network reliability standards, which TracFone and its customers benefit from their
high standards.
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