20180712Citizens Form 481.pdf

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Frontier
COMMUNICATIONS
July 12,2018
Ms. Diane Hanian
Commission Secretary
Idaho Public Utilities Commission
47 2 W est Washington Street
Boise, Idaho 83720
RECEIVED
?OIB JUL I2 PH h: 3I
SS 7979 N. Belt Line Rd
Irving, Texas 75063
Phone [phone]
Email: kirnberly.a.dou glass(g-tfir.corn
Cy,vR- r- B-ol
Re: 2018 Annual ETC Fiting - Citizens Telecommunications Company of Idaho
Dear Ms. Hanian:
Citizens Teleconrmunications Company of Idaho ("CTC ldaho") hereby files a state affidavit and a copy of the
annual report that was filed with the Universal Service Administrative Company ("USeC";' in compliance with
47 CFR $ 54.313 and 47 CFR $ 54.422. Section 54.313 applies to an eligible telecommunications carrier (ETC)
receiving high-cost federal USF support. Section 54.422 applies to ETCs receiving low-income support.
CTC Idaho requests the Idaho Public Utilities Commission to file the annual certification regarding federal high-cost
support with the Universal Service Administrative Company (USAC) and the FCC, pursuantto 47 CFR 54.314(a).
Any questions or notifications pertaining to this filing should be directed to me at 972-908-4415 or by email at
ki rnberl y. a. dou el ass (d ftr. com.
Respectfully submitted,
/1*
Kim Douglass
Manager
Compliance - Regulatory Affairs
Enclosures
cc: Carl Erhart
| 6 See ETC Reporting Streamlining Order, 32 FCC Rcd at 5948-49, paras. l5- 16. ETCs receiving high-cost
support are no longer required to file duplicate copies of the FCC Form 48 I with the Commission or states and
Tribal governments beginning in 2018, "contirtgent upon USAC's completion of the rollout of an online portal
for recipients of high cost services ;' Id. at 5948, para. 15. The Universal Service Administrative Company
(USAC) has completed the rollout of the online portal, so ETCs receiving high-cost support are now only
required to file the FCC Form 481 with USAC.
CrTw
State of North Carolina
County of Durham
ss
CERTIFICATION BY ELIGIBLE TELECOMMUNICATIONS CARRIER
OF COMPLIANCE W]TH SERVICE QUALITY AND CUSTOMER
PROTECTION, ABIL]TY TO REMAIN FUNCTIONAI. IN EMERGENCIES,
AND USE OF FEDERAL H]GH.COST SUPPORT.
AFFIDAVIT OF BUSINESS OR CORPORATE OFFICER
The ldaho Public Utilities Commission Order No. 29841 requires that Eliglble Telecommunications Carriers (ETC)
certify that it ls compllant with applhable servhe quallty stiandards and consumer protection rules; and ETCs must
demonstrate the abllity lo remaln functional in emergencies. ln additlon, the Commlsslon must file an annual
certfication with the USAC anp the FCC that allfederalhigh-cost support provlded to ETCs.wlthin the State of
ldaho will be used only for the provlslon, malntenance, and upgrading of facillties and servlces for whlch the
support ls intended. Accordingly, the undersigned states and verifies under oath the following:
1. I am an officer of Citizens TelecommunlcaUons Comoanv of ldaho. an eligible telecommunlcatlons canier
for recelvlng federal unlversal servlce support under sec0on 214(e) of the Telecommunlcatlons Act of
199€ ln the state of ldaho.
2. I am famlllar $,ith the Compan/s day-today operations in the state of ldaho and wlth the State's servlce
quallty standards and consumer protectlon rules as set forth ln Commlssion Order No. 29841.
3. Gilizens Telecommunlcatlons Comoanv of ldaho is complylng with appllcable servlce quallty stiandards
and consumer protectlon rules of the Federal Communications Commisslon and the ldaho Publlc Utlities
Commisslon.
4. I certify to the Commlssion that the Company is able to remaln funcflonal in emergencles as set forth ln
Commlsslon Order No. 29841 and ln 47 C.F.R. S S4.201(aX2).
5. I also certfu that all federal universal servlce support funds recaived by Citlzens Telecommunlcatlons
Comoanv of ldaho during the cunent calandar year wil! be used in a manner consistent with section
25,4(e); that ls, for the provlsion, malntenance, and upgrading of facltlties and eervices for whlch the
support is lntended. The company will continue to comply for the period of January 1, 2019, through
December 31, 2019, to be ellglble for federal unlversal seMce fund support.
6. Thls verlfication and afridavit ls provided to be the ldaho Rrblic Utilitles Commission to enable the IPUC
to certfi to lhe FCC that federal universal service support received by the eliglble caniers in the state wlll
be used ln a manner conslstent with Section 294(e) of the Telecommunlcatiorus AcL
Alllson M./ Senior Vice President
Date
SUBSCRIBED AND SWORN to me this /4 or f,-l^Zolt
,
Notary Public for tr/c resldins ", t)"CU G"^9,
My Com
NOTARTPUBUC
Wsk6Co$ty
Norh Garollna
Ml, Commisslon G.5,2019
Page 1
<010> Study Area Code 41 4421
<015> Study Area Name C1TIZENS FRONTIER ID
2479<020> Program Year
<030> Contact Name: Person USAC should contact
with questions about this data Cassandra Guinness
<035> Contact Telephone Number:
Number ot the person identitied in data line <030>
5857174557 exL
<039> Contact Email Address:
Email ol the person identitied in data line <030>cassatrdra, guinness@f tr. com
Form Type s4.313 and s4.422
Page 1
FCC Form 481
oMB Control No. 3060{986/OM8 Conrrol No.305&0819
,uly 2018
FCC Form 481 - Carrier Annual Reporting
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Select from the drop-down list to indicate how you would like to report
voice complaints (zero or greater) for voice telephony service in the prior
calendar year for each service area in which you are designated an ETC for
any facilities you own, operate, lease, or otherwise utili2e.
Complaints per 1000 customers for fixed voice
Complaints per 1000 customers for mobile voice
<410>
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(S) ComplLnc. With S.wle Qulity Sbnd.rd..M Conlum8 Prct.dion Rulcs
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l3m5) R.t. Of Rdurn Gra.r Addfrbn.l Docomcntation
Data ollcdion Form
FCC Fom il81
Oill8 Contiol No. 3060.0986/oMB enrd No. 3m{819
lulv 2018
<010> Study Area Code 47 4427
<01 5>study Area Name C I TI ZENS - FRONTI ER- ID
<020> Program Year 2019
<030> contact Name - Person UsAc should contact re8arding this data Cassandra Guinness
<035> ContactTelephoneNumber Numberofpersonidentifiedindataline<030> 5857774557 ext
<039> Conract Emait Address - Emait Address of person identilied an dara line <030> ca s sandra ' gu inne s s@ f t r ' c om
Select from the drop down menu or check the boxes below to note compliance with 54.313(f)(1). Privately held carriers must ensure compliance with the
financial reportingrequirementssetforthin4TCFR54.3l3(f)(2). lfurthercertifythattheinformationreportedonthisformandinthedocuments
attached below is accurate.
(300s)
(3010A)
(30108)
(3012A)
(3012 B)
(3013)
(3014)
Progress Report on 5 Year Plan
carrier certifies to 54.313(f xlxiii)
Please check these boxes to confirm that the
attached PDF, on line 3017, contains the required
information pursuant to 5 54.313(f)(2) compliance
requires:
Electronic copy of their annual RUS reports
(operating Report for Telecommunications
Borrowers)
Document(s) with Balance Sheet, lncome statement
and statement of C!sh Flows
lf the response is yes on line 3014, attach your
company's RUS annual report and all required
documentation
lf the response is no on line 3014, is your company
audited?
lf the response is yes on line 3018, please check the
boxes below to confirm your submission on line
3025 pursuant to 5 54.313(fX2), contains:
Either a copy of their audited financial statement; or
(2) a financial report in a format comparable to RUS
Operating Report for Telecommunications Borrowers
Document(s) for Ealance Sheet, lncome statement
and Statement of cash Flows
Management letter and/or audit opinion issued by
the independent certified public accountant that
performed the company's financial audit.
lf the response is no on line 3018, please check the
boxes below to confirm your submission on line
3025 pursuant to 5 54.313(f)(2), contains:
Copy of their financial statement which has been
subject to review by an independent certified public
accountant; or 2) a financial report in a format
comparable to RUS OperatinB Report for
Telecommunications Borrowers
Underlying information subjected to a review by an
independent certified public accountant
certification of Public lnterest obliSations {47 CFR 5
s4.313(f)(1)(i))
Please Provide Attachment
community Anchor lnstitutions (47 CFR 5
s4.313(fxlxii))
Please Provide Attachment
ls your company a Privately Held ROR Carrier {47 CFR
5 54.313(f)(2))
lf yes, does your company file the RUS annual report
Name ol Attached Document Listing Required
lnformation
Name oI Attached Document Listing Required^',?'JJji O O
(Yes/No) O O
(301s)
(3016)
(3017)
(3018)
(301s)
(3020)
(3021)
(302 2 )
(3023)
l3o24l Underlying information subiected to an officer
certification.
(302 s)Document(s) with Balance Sheet, lncome Statement
and Statement of cash Flows
Name of Attached Document Listing Required
lnformation
{Yes/No) O O
Name of Attached Document Listing Required
lnformation
(3026) Attach the worksheet listing required information
P.8e 13
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<010>Study Area Code
<015>
<020>
<030>
Area Name
Year
Contact Name - Person USAC contad ca..and. GuIn.€33
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>contact Email Address - Email Address of person identified in data line <030>
4005 Rural Broadband Experiment
Authorized Rural Eroadband Experiment (RBE) recipients must address the certification for public interest obligations and provide a
list of newly served community anchor institutions.
Public lnterest Obligations - FCC 14-98 (paragraphs 26-29,78)
Please address Line 4001 regarding compliance with the Commission's public interest obligations. All RBE participants must provide a
response to Line 4001.
4001. Recipient certifies that it is offering broadband meeting the requisite public interest obligations consistent with the category for
which they were selected, including broadband speed, latency, usage capacity, and rates that are reasonably comparable to rates for
comparable offerings in urban areas
Community Anchor lnstitutions - FCC 14-98 (paratraph 79)
4003a. RBE participants must provide the number, names, and addresses of community anchor institutions to
whichtheynewlydeployedbroadbandserviceintheprecedingcalendaryear. Onthisline,pleaserespond
(yes - attach new community anchors, no - no new anchors) to indicate whether this list will be provided.
lf yes to 40034, please provide a response for 40038.
4003b. Provide the number, names and addresses
of community anchor institutions to which the
recipient newly began providing access to
broadband service in the preceding calendar year.
Name of Attached Document Listing Required lnformation
Page 15
(4005) Rulal Broadband Experiment Additlonal Documentatlon
Data Collectlon Form
FCC form 481
OMB Control No. 3060-0986/OMB Control No. 3060-081!
.luly 2019
.!.ran&a.$isea.nf rr .or
Pate 16
(5(xr5) Alaska Plan Participantr Additional Documentation FCC Form rl81
oM8 Control No. 3050-0985/OMB Control No. 3060-0819
Iulv 2018
Data Collection Foim
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact this data
<035>Contact Telephone Number - Number of person identified in data line <030>
ca.6ardra GuiFer.
<039>Contact Email Address - Email Address of person identified in data line <030>
5005 Ala5ka Plan
(5010) Do you participate in the Alaska plan?
Please indicate whether any terrestrial backhaul or other satellite backhaul became
commercially available in the previous calendar year in areas previously served
exclusively by performance-limiting satellite backhaul.
(s012)
lf the filing carrier identified in its approved perfomance plans that it relies exclusively on
satellite backhaul for a certain poriton of the population in its service area, indicate whether
any terrestrial backhaul or other satellite backhaul became commercially available in the
previoius calendar year in areas that were previoiusly served exclusively by satellite backhaul.
(s011)
(Yes/No)
(Yes/No)
(Yes/No)
<5013><c>
D.scription of B.ckh.ul l.chnoloSy
Pa6e 16
N.wly5.ru.d Loc.tion. or Popul.tion
Page 17
OMB control No. 3604985/OMB Control No. 306GO819
July 2018
FCC Form
Collection Form
- Reporting
<010> Study Area Code 41 4421
<015> Study Area Name CITIZENS. FRONTlER' ID
<020> Program Year 2 019
<030> Contact Name - Person USAC should contact regarding this data cassandra Guinness
<035> Contact Telephone Number' Number of person identified in data line <030> 5857774557 ext
<039> contact Email Address - Email Address of person identified in data line <030>cassandra . guinness@ftr. com
TO BE COMPTETED BY THE REPORTING CARRIER, IF THE REPORTING CARRIER IS FILING ANNUAI REPORTING ON ITS OWN BEHALF:
Certification of Officer as to the Accuracy of the Data Reported for the Annual Reporting for CAF or Ll Recipients
I certify that I am an officer of the reporting carrier; my responsibilities include ensuring the accuracy of the annual reponing requirements for universal seruice support
recipients; and, to the best ol my knowledge, the information r€ported on this form and in any attachmcnts is accurate.
\ameof ReportingCarrier CrTrzENs-FRoNTTER rD
lignature of Authorizedofficer: CERTTFTED oNLTNE Date o7 /77/2018
,rinted name of Authorired of{icer: Allison E1lis
fitleor positionof Authorized officer: vP RegulaEory
relephone number of Authorized oflicer: 2443534102 ext
Studv Area Code of Reporting carrier: 414427 Filing Due Date for thisfotm ol /02/2ala
under Title 18 ofthe United States Code, 18 U.S.C. E 1001.
Page 17
Page 18
fCC Fom 481
OMB Cmtrol No. 306O-{D86/OMB Control No. 3060{819Collection Form
- Agent
41 4421<010> Study Area Code
<015> Study Area Name CITIZENS FRONTIER-ID
<020> Program Year 2079
<030> Contact Name ' Person USAC should contact regarding this data Cassandra Gui,nness
<035> contactTelephoneNumber-Numberofpersonidentifiedindataline<o3o> 5851174557 exL
identified in data line <O3O> cassandra.guinness@ftr. com<039> Contact Email Address - Email Address of
TO BE COMPLETED BY THE REPORTING CARRIER, IF AN AGENT IS FILING ANNUAT REPORTS ON THE CARRIER'S BEHAIF:
Certification of Officer to Authorize an Agent to File Annual Reports for CAF or U Recipients on Behalf of Repofting Carrier
lcertifythat(NameolAgent)isauthorizedtosubmittheinformationIeportedonbehalfofthergportingcarrier.l
atsocorlifythatlam"nom.",ofth"ffisincludeensuringlheaccuracyoftheannuaIdatareportingrequirementsProvidedlotheauthoriz9d
agent; and, to the best of my knowledge, lhe reports and data provided to tho authorized agent is accurate.
Name of Authorized Agent:
Name oI Reportinp Carrier:
Signature of Authorized Officer:Date:
Printed name of Authorized Officer:
fitle or position ofAuthorized Officer
Ielephone number of Authorized Officer:
Study Area Code of Reporting Carrierl Filing Due Date for this form:
under Title 18 ofthe United States Code, 18 U.S.C. 5 1001-
TO BE COMPTETED BY THE AUTHORIZED AGENT:
Certification of Agent Authorized to File Annual Reports for CAF or l-l Recipients on Behalf of Reporting Carriet
the data reported herein based on data provided by the reporting carrier; and, to the best of my knowledge, the informatlon reported herein is accurate.
Name of Reporting Carrier:
Name of Authorized Agent Firm:
Signature of Authorized Agent or Emplovee of Agent:Date:
Name of Authorized Agent Employee:
Iitle or position of Authorized Agent or Employee ot Agent
Ielephone number of Authorized Agent or Emplovee of Agentl
Study Area Code of ReportinE Carrier:Filing Due Date for this form
18 of the United States Code, 18 U.S.C. I 1001.
Page 18
Row 610 - Description of Functionality in Emergency Situations
ln December 2013, the FCC adopted new rules to promote 911 resiliency, including requesting
initial certification of substantial progress towards meeting these new requirements by October
15,2015. See lmproving 911 Reliability; Reliability and Continuity of Communications Networks,
lncluding Broadband Technologies, 28 FCC Rcd 17476 (2013); see a/so Public Safety and
Homeland Security Bureau Announces Effective Dafes of 911 Reliability Ceftification and PSAP
Outage Notification Requirements, Public Notice,29 FCC Rcd 13900 (2014) Frontierthisyear
again filed its certification that it is meeting the FCC's substantial progress goals.
Specifically, Frontier met and certified to all of the requirements related to back-up power,
circuit auditing, and network monitoring practices. Additionally, Frontier's network is
engineered to provide maximum capacity in order to handle excess traffic in the event of traffic
spikes resulting from emergency situations.
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Line 1010 - Voice Services Rate Comparability Compliance
The price of Frontier's fixed voice service for each exchange included within this Frontier study area is
below the FCC's reasonable comparability benchmark for voice services of S45.38 based on the results
of the 2018 Urban Rate Survey for fixed Voice and Broadband services released by the Wireline
Competition Bureau on November 8,2017 (WC Docket No. 10-90).
Line 1030 - Broadband Services Rate Comparability Compliance
The price of Frontier's fixed broadband services for each of the broadband services offered by Frontier
within this reported Study Area, as determined by the broadband service's download and upload
bandwidths and usage allowance, is below the FCC's reasonable comparability benchmarks for fixed
broadband services, based on the supported service's download and upload bandwidths and usage
allowance, as reflected in the results of the 2018 Urban Rate Survey for fixed Voice and Broadband
Services released by the Wireline Competition Bureau on November 8,20t7 (WC Docket No. 10-90).
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