20170630Rural Telephone ETC.pdf

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MOSSADAMS Ms. Diane Hanian, Commission Secretary
Idaho Public Utilities Commission
47 2 W.Washington Street
Boise, Idaho 83720-007 4
RE: Rural Telephone Company - Idaho FCC Form 48L - Carrier
Annual Reporting Data Collection Form, in Compliance with 47
C.F.R. SS 54.313 and,54.422; GNR 17-0L
On behalf of Rural Telephone Company - Idaho (the Company),
attached is a copy of the Company's FCC Form 481. - Carrier Annual
Reporting Data Collection Form, in compliance with 47 C.F.R. SS
54.313 and54.422.
The attached report is provided to the Idaho Public Utilities
Commission (PUC) in accordance with 47 C.F.R. SS 54.313[iJ and
54.422(c).
The signed and notarized affidavit is included with this filing.
Following this filing a paper copy of the confidential version on
yellow paper and in a sealed envelope will be mailed via FedEx to the
Idaho PUC.
Should you have any questions regarding this filing please contact me
via electronic mail at [e-mail] or by phone at
509-777-0137.
T [phone]
F (972) 960-28'10
875O N. Central Expressway
Suit€ 3OO
Dallas, TX 75231
Sincerely,
I . ',al.. i/'tt/,'iI
Tym Rutkowski, Senior Manager for
Moss Adams LLP
Enclosures
cc:Mark Martell - Rural Telephone Company - Idaho
State of_ldeE)
)ss
County of__Elmore,)
CERTIFICATION BY ELIGIBLE TELECOMMUNICATIONS CARRIER
OF COMPLIANCE WITH SERVICE QUALITY AND CUSTOMER
PROTECTION, ABILITYTO REMAIN FUNCTIONAL IN EMERGENCIES,
AND USE OF FEDERAL HIGH.COST SUPPORT.
President
AFFIDAVIT OF BUSINESS OR GORPORATE OFFICER
The ldaho Public Utilities Commission Order No. 29841 requires that Eligible Telecommunications Carriers
(ETC) certiff that it is compliant with applicable service quality standards and consumer protection rules; and
ETCs must demonstrate the ability to remain functional in emergencies. ln addition, the Commission must file
an annual certification with the USAC and the FCC that allfederal high-cost support provided to ETCs within
the State of ldaho will be used only for the provision, maintenance, and upgrading of facilities and services for
which the support is intended. Accordingly, the undersigned states and verifies under oath the following:
1.lamanofficerofW'aneligibletelecommunicationscarrierforreceiving
federal universal service support under section 214(e) of the Telecommunications Act of 1 996 in the
state of ldaho.
2. I am familiar with the Company's dayto-day operations in the state of ldaho and with the State's
service quality standards and consumer protection rules as set forth in Commission Order No. 29841
3. Rural Teleohone Comoanv is complying with applicable service quality standards and consumer
protection rules of the FederalCommunications Commission and the ldaho Public Utilities
Commission.
4. I certifo to the Commission that the Company is able to remain functional in emergencies as set forth in
Commission Order No. 29841 and in 47 C.F.R. S 54.201(aX2).
5.lalsocertifythatallfederaluniversalservicesupportfundsreceivedbyW
during the current calendar year will be used in a manner consistent with section 254(e); that is, for the
provision, maintenance, and upgrading of facilities and services for which the support is intended. The
company will continue to comply for the period of January 1, 2018, through December 31, 2018, to be
eligible for federal universal service fund support.
6. This verification and affidavit is provided to be the ldaho Public Utilities Commission to enable the IPUC
to certiff to the FCC that federal universal service support received by the eligible carriers in the state
will be used in a manner consistent with Section 254(e) of the Telecommunications Act.
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CERTI FICATIO N BY ELIGI BLE TELECOMM UNICATIONS CARRIER
OF COMPLIANCEWTH SERVICE QUALITYAND CUSTOMER
PROTECTION, ABILITYTO REMAIN FUNCTIONAL IN EMERGENCIES,
AND USE OF FEDERAL HIGH.COSTSUPPORT.
AFFIDAVIT OF BUSINESS OR GORPORATE OFFICER
The ldaho Public Utilities Commission Order No. 29841 requires that Eligible Telecommunications Caniers
(ETC) certiffthat it is compliant with applicable service quality standards and consumer protection rules; and
ETCs must demonstrate the ability to remain functional in emergencies. ln addition, the Commission must file
an annual certification with the USAC and the FCC that allfederal high-cost support provided to ETCs within
the State of ldaho will be used only for the provision, maintenance, and upgrading of facilities and services for
which the support is intended. Accordingly, the undersigned states and verifies under oath the following:
1.lamanoffierol@,aneligibletelecommunicationscarrierforreceiving
federal universal service support under section 214(e) of the Telecommunications Ac{ of 1996 in the
state of ldaho.
2. I am familiar with the Company's daytMay operations in the state of ldaho and with the Stiate's
service quality standards and consumer protection rules as set forth in Commission Order No. 29841
3. Rural Teleohone Comoanv is complying with applicable service quality standards and consumer
protection rules of the FederalCommunications Commission and the ldaho Public Utilities
Commission.
4. I cert'1ff to the Commission that the Company is able to remain tunctional in emergencies as set forth in
Commission Order No. 29841 and in 47 C.F.R. $ 54.201(a)(2).
5. lalsocertiffthatall federal universal servicesupportfundsreceivedby Rurul TeleohoneComoanv
during the current calendar year will be used in a manner consistent with section 254(e); that is, for the
provision, maintenance, and upgrading of facilities and seMces for which the support is intended. The
company will continue to comply for the period of January 1,2018, through December 31, 2018, to be
eligible for federal universal service fund support.
6. This verification and affidavit is provided to be the ldaho Public Utilities Commission to enable the IPUC
to certiff to the FCC that federal universal service support received by the eligible caniers in the state
will be used in a manner consistent with Sec{ion 254(e) of the Telecommunications Act.
President-....$s:i:':i:r;&-
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Page 1
<010>Studv Area Code 47 2233
<015> StudvArea Name RIJRAIJ TEL CO - ID
<020>Propram Year 2018
<030> Contact Name: Person USACshould contact
with questions about this data Su6an Ca6e
<035> ContactTelephone Number:
Number of the person identitied in data line <030>
208366261{ exts
<039> Contact EmailAddress:
Email ot the oerson identitied in data line <O3O> [e-mail]
FormType 54.313 and. s4.422
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<010> StudyArea Code 1743'
<015> StudyArea Name ll&B!@-ID
<020> Program Year tolq
<030> Contact Name - Person USAC should contact regardlng this data tu.. &..
<o35>ContactTelephone Number - Number of person identified in data line
<030>
io39>Contact Email Address - Email Address of peBon ldentified in data line
<030>
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<400>
Select kom the dropdown list to indicate how you would like to report
voice complaints (zero or greater) for voice telephony service in the prior offered only fixed woice
calendar year for each servic€ area in which you are designated an ETC fior
any tacllities you own, operatg lease, or otherwise utillze.
Complaints per 10OO customer for ffxed volce 0 . 0
complaints per 10(X) customers for mobile voice
<410>
<420>
<430>
Select ftom the dropdown list to indicate how you would llke to report
end-user customer complaints (zero or greater) for broadband service in
the prior calendar year for eaeh sewice area in which you are deslgnated
an ETC for arry facilities you own, operate, lease, or otherwise utilize.
Offered on).y fixed broadband
<440>
<450>
Complaints per 1000 customers for fixed broadband 0.0
Complaints per 1000 customers for mobile broadband
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<010> Study Area Code
<015> Study Area Name RURAL TEL CO - TD
<020> Protram Year 201_8
<030> contact Name - Person USACshould contact regardin8 this d.ta Susan Case
<035> ContactTehphoneNumber-NumberolpersonidentifEdindataline<O30> 20836626L4 ext
<039> contact Email Address - EmailAddress of person idenified tn dab tine <o3o> susan ' ca se@ruralt e 1 ' org
Select from the drop down menu or check the boxes below to note compliance with 54.313(0(1). Privately held carriers must ensure compliance with the
financial reporting requirements set forth in 47 CFR Y.313(fl(2). I further certify that the information reported on this form and in the documents
attached below is accurate.
(300e)
(3010A)
(30108)
(3012A)
(30128)
(3013)
(3014)
Progress Report on 5 Year Plan
carrier certifi es to 54.313(fx1)(iii)
Yea attach ceitificati6r
certification of Public lnterest obligations {47 cFR S
s4.313(fX1)(i))
Please Prcvide Attachment
. t22!3tD3oLo.pdx
Community Anchor lnstitutions {47 CFR S
s4.313(f)(1xi0)
Please Provide Attachment
Name ofAttached Document Listing Required
lnformation
No - No New Comity kchore
ls your company a Privately Held RoR carrier {47 cFR
g s4.313(fx2D
lf yes, does your company file the RUs annual report
Name of Attached Document Liding Required
'"ii'"TrT:T o o
(Yes/No) O O
(301s)
(3015)
(3017)
(3018)
Please check these boxes to confirm that the
attached PDF, on line 3017, contains the required
information pursuant to $ 54.313(f)(2) compliance
requires:
Electronic copy oftheir annual RUs reports
(operating Report for Tele@mmunications
Borrowers)
Document(s) with Balance Sheet, lncome Statement
and Statement of cash Flows
lfthe response isyeson line 3014 attach your
company's RUS annual report and all required
documentation
lf the response is no on line 3014 is your company
audited?
lf the respons is yes on line 3018, please chek the
boxes below to confirm your submission on line
3026 pursuant to 5 54.313(fX2), contains:
Either a copy of their audited financial statement; or
(2) a financial report in a format comparable to RUs
operating Report for Tele@mmunications Borrcwers
Document(s) for Balance sheet, lncome Statement
and statement of cash Flows
Management letter and/oraudit opinion isued by
the independent certified public accountant that
performed the company's financial audit.
lf the respons is no on line 3018, please chsk the
boxes below to confirm your submision on line
3026 pursuant to S 54.313(f)(2), contains:
Copy of their financial statement which has been
subject to review by an independent certified public
accountant; or 2) a financial report in a format
compaEble to RUS Operating Report for
Telecommunications BorrcweE
Underlying information subjected to a review by an
independent certified public ac@untant
POr
Name ofAttached Document Listing Required
lnformatio.
(Yes/No) O O
(3019)
(3020)
(3021)
l3o22l
(3023)
(3024)Underlying information subjec-ted to an officer
certification.
(302s)oocument(s) with Balance sheet, lncome statement
and statement of cash Flows
(3026) Attach the worksheet listing required information Name of Attached Document Listing Required
lnformation
p.ac 16
Pare 18
<010>Studv Area Code
<015>Studv Area Name
<020>Year
<030>Contact Name - Person USAC contad
Contact Number - Number of
<039>Contact Email Address
in data line <030>
person identified in data line <030> eu6d.clseoru!'lt.1.ore
/Ur05 Rural Broadband Experiment
Authorized RuEl Broadband Experiment (RBE) recipients must address the certification for public interest obligations, provid€ a list of newly serued
community anchor institutions, and provide a list of locations where brcdband has been deployed.
Public lnterest Obligations - FCC 14-98 (paragraphs 26-29, 78)
PleaseaddressLine4OOlregardingcompliancewiththeCommission'spublicinterestobligations. AllRBEparticipantsmustprovidearesponsetoLine400l.
4001. Recipient certifies that it is offering broadband to the identified locations meeting the requisite public
interest obligations consistent with the category for which they were selected, including broadband speed,
latency, usage capacity, and rates that are reasonably comparable to rates for comparable olferings in urban
areas?
CommunityAnchor lnstltutlons - FCC 1/t-98 (paragraph 79)
4003a. RBE participants must provide the number, names, and addresses of community anchor institutions to
whichtheynewlydeployedbroadbandseruiceintheprecedingcalendaryear. Onthisline,pleaserespond
(yes - attach new community anchors, no - no new anchors) to indicate whether this list will be provided.
lfyes to 4qBA, please prorlde a response for iu)038.
4003b. Provide the number, names and addresses
of community anchor institutions to which the
recipient newly began providing access to
broadband seruice in the preceding calendar year.
Name ofAttached Document Listing Required lnformation
Broadband Deployment Locatlons - FCC 14-98 (paragraph 80)
tl004a. Attach a list ofgeocoded locations to
which broadband has been deployed as ofthe
June 1st immediately preceding the July lst filing
deadline for the FCC Fom 481.
Name ofAttached Document Listing Required lnformation
4004b. Attach evidence demonstrating that the
recipient is meeting the relevant public seruice
obligations for the identified locations. Materials
must at least detail the pricing, offered broadband
speed and data usage allowances available in the
relevant geographic area.
Name ofAttached Document Listing Required lnformation
page 18
Page 19
<010> StudyArea Code 41 2233
<015> StudyArea Name Rlru TEL CO ID
<020> Program Year 2 018
<030> Contact Name - Person USAC should contact reEarding this data Susan Case
<035> ContactTelephoneNumber-Numberofpersonidentifiedindataline<030> 2083662514 exE
<039> Contact Email Address - Email Address of person identified in data line <030) susan. case@rura1Eel . orq
TO BE COMPTETED BY THE REPORTING CARRIER, IF THE REPORTING CARRIER IS FITING ANNUAT REPORTING ON ITS OWN BEHALF:
Certification of Officer as to the Accuracy of the Data Reported for the Annual Reporting for CAF or tl Recipients
I ertify that I am an offcer ofthe reportlng carrier; my responsibilities lncludc ensurlng the accuracy ofthe annual reportlng.equlrements for universal s€rulce support
reciplent$ and, to the best of my knuledge, the lnfomatlon reported on thls fom and in any attachments is accunte.
Name of Re@rtine Carrier:
lisnature of Authorized officer:Date
,rinted name of Authorized Officer:
fitle or position of Authorized Officer:
lelephone number of Authorized Officer:
;tudy Area Code of ReportinE Carrier:Filing Oue Date for this form
PeEons willfully making false statements on this fom €n be punished by flne or forfeituE under the Communi€tions Act of 1934, 47 U.S.C. 5S 502, 503(b), or fine or lmprisonment
underTitle 18 ofthe United States Codq 18 U.S.c. $ 1q)1.
Page 19
Page 20
Certification - A8ent/ Carrier
Data Collectioo Form
FCC Form 481
OMB Contrcl No. 3050{986/OMB Conrol No. 3050{819
July 2013
<010> Studv Area Code 41 2233
<015>Area Name RI]RAI, TEI, CO TD
<020> Proqram Year 20aa
<030> ContactName-PersonUSACshouldcontactrega.dingthisdata susanCase
<035> contactTeleDhone Number - Number of person identified in data line <o3o> 2083562614 exL '
<039> Contact Ema i I Add ress - Emai I Add ress of person identified i n data li ne <O3O> susan ' case@rura1 te 1 ' org
TO BE COMPLETED BY THE REPORTING CARRIER, IF AN AGENT IS FITING ANNUAI. REPORTS ON THE CARRIER'S BEHATF:
TO BE COMPLETED BY THE AUTHORIZED AGENT:
Certification of Officer to Authorize an Agent to File Annual Reports for CAF or Ll Recipients on Behalf of Reporting Carrier
certify that (Name of Agent) Moss Adams LLP is authorized to submit the information reported on behalf of tho reporting carrier. I
rgent; and, to the best of my knowledge, the reports and data provided to the authorized agent is accurate.
\ameofAuthorizedAsent: Moss Adams LLP
\ameofReportinqCarrier: RUmL TEL co fD
;ignatureof Authorized Officer: CERTIFTED ONLINE Date: a6/26/2otj
)rinted name ofAuthorized Officer: Mark Martell
fitleorpositionof Authoflzed Offlcer: AdminisEraErve Manaqer
lelephone number ofAuthorized Offlcer: 2083662614 ext. t5
;tudy Area Code of Reporting Carrier: 412233 FilingDue Dateforthisfotmt Or / 03 / 2Or1
under Title 18 of the United States Code, 18 U.S.C. E 1001.
Certification of Agent Authorized to File Annual Reports for CAF or Ll Recipients on Behalf of Reporting Carrier
the data reported herein based on data provided by the reporting carrier; and, to the best of my knowled8e, the information reported he.ein is accurate.
Name of ReoortinE Carrier:RUW TEL CO . ID
Name of Authorized Apent Firm:Moss Adans LLP
SignatureofAuthorizedAgentorEmploveeofAgent: CERTTFTED oNLTNE Date: a6/26/2011
\ame of Authorized Agent Emplovee:Samantha Simatos
fitle or Dosition ofAuthorized Asent or Emolovee ofAsent AccounEinq Technician
Ielephone number ofAuthorized Asent or Emplovee ofApent: 5agfjfo2og exE
;tudy Area Code of Reporting Carrier:412233 FilingDueDateforthisform: aj/01/201a
18 ofthe United States Code, 18 U.S.C. 6 1001.
Page 20
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LINE 510 - SERVICE QUALITY STANDARDS AND CONSUMER PROTECTION
RULES COMPLIAI\CE
Rural Telephone Company - Idaho ("the Company") complies with applicable service quality
standards and consumer protection rules for its voice and broadband services.
The rates, terms, and conditions under which the Company operates are outlined in its local
exchange tariff, which is approved by the Idaho Public Utilities Commission ("Idaho PUC").
The tariff contains provisions regarding the Company's customer service and protection
practices.
Service quality standards for voice service are established by the Idaho PUC. The Company
consistently meets or exceeds those standards and provides reports to the Idaho PUC, in
accordance with the Idaho PUC's rules.
With regard to broadband service, the Company provisions its network and equipment to ensure
that its customers can enjoy the speeds to which they subscribe. However, Internet speeds
generally result from a "best effort" seryice and are dependent upon a number of variables, many
of which are outside the control of the Company. The Company also complies with the FCC's
Open Internet rules, 47 C.F.R. $$8.3-8.11. These rules prohibit blocking, throttling, and paid
prioritization, and also require the Company to publicly disclose information regarding its
network management practices, performance, and the commercial terms of its broadband
services.
The Company complies with any and all consumer protection obligations under state law
The Company also complies with the following consumer best practices: (1) the Company
discloses its rates and terms of service to customers; (2) the Company provides specific
disclosures in its advertising; (3) the Company separately identifies carrier charges from taxes on
its billing statements; (4) the Company provides ready access to customer service; (5) the
Company promptly responds to consumer inquiries and complaints received from government
agencies; and (6) the Company abides by policies for protection of consumer privacy.
Finally, the Company has a policy and established operating procedures that comply with the
FCC's Customer Proprietary Network Information (CPND rules (47 C.F.R. $$64.2001-64.2011)
LINE 610 - ABILITY TO FUNCTION IN EMERGENCY SITUATIONS
Rural Telephone Company - Idaho ("the Company") is able to function in emergency situations
for both voice and broadband service. Back-up power is provided to the Company's central
offices by use of a generator and batteries that provide it with eight hours of emergency power
that is also used to provide service to the broadband network. In addition, the Company's field
electronics have eight hours of back-up power by use of generators and batteries.
The Company has synchronous optical network ("SONET") technology deployed in its core
fiber optic network that is self-healing and will automatically reroute haffic should a fiber cut
occur. The Company has connectivity with neighboring telephone exchanges as well as the
LATA tandem to provide diverse options to reroute traffic should an emergency arise.
The Company has developed and hained its staffon network preparedness plans in case of
emergency situations. The Company is prepared and capable of managing traffic spikes
resulting from emergency situations and has sufficient switching capabilities to handle such
situations.
LINE 1O1O _ VOICE SERVICES RATE COMPARABILITY
The Wireline Competition Bureau's2017 reasonable comparability benchmark for voice services
is $49.51, which includes the federal subscriber line charge ("SLC").1
In all of the exchanges served by Rural Telephone Company - Idaho ("the Company"), the
single-line residential local rate in effect as of January 1,2017 was $25.76. When the federal
SLC ($6.50) is included, the total rate was 932.26. Therefore, the Company's pricing of fixed
voice services is less than the reasonable comparability benchmark of $49.51.
L Wireline Competition Bureau Announces Results of 201 7 Urban Rate Survey for Fixed Voice and Broadband
Semices, Posting of Survey Data and Explanatory Notes, and Required Minimum Usage Allowancefor ETCs
SubjecttoBroadbandPubliclnterestObligations,PublicNotice,WCDocketNo. 10-90,32FCCRcd1358(2017)
LINE 1O3O _ BROADBAND SERVICES RATE COMPARABILITY
As of January 1,2017, Rural Telephone Company - Idaho was charging a residential rate of
$69.95 for broadband providing 10 Mbps download, 1 Mbps upload, and an unlimited usage
allowance. This rate is lower than $77.98, which is the 2017 reasonable comparability
benchmark for the same offering established by the Wireline Competition Bureau. I
t Wireline CompetitionBureauAnnounces Results of 2017 Urban Rate Surveyfor FixedVoice andBroadband
Seryices, Posting of Survey Data and Explanatory Notes, and Required Minimum Usage Allowancefor ETCs
Subject to Broadband Public Interest Obligations, Public Notice, WC Docket No. 10-90, 32 FCC Rcd 1358 (2017).
LINE 12IO _ TERMS & CONDITIONS OF VOICE TELEPHONY LIFELINE PLAI\S
Residential customers of Rural Telephone Company - Idaho ("the Company") who qualiff for
the Lifeline Program receive a discount of $ 1 1.75 ($9.25 federal discount + $2.50 state discount)
on local voice telephony service.
In all of the Company's exchanges, the Lifeline single-line residential rate, including any
mandatory extended area service charge and the federal subscriber line charge ("SLC"), is
$20.51 ($32.26 standard rate - $11.75 discount).
All single-line residential customers, including Lifeline customers, have an unlimited number of
minutes for calls made within their local calling area.
Toll charges for calls outside of the local callingarea are determined by the long distance carrier
of the customer's choosing. Customers may elect to subscribe to toll blocking at no charge.
The Company does not disconnect the service of Lifeline subscribers for the non-payment of toll
charges. However, the Company reserves the right to implement toll blocking, at no charge, if
the customer incurs a significant balance of unpaid toll bills.
Lifeline Program reductions do not apply to additional services such as custom calling features.
Lifeline customers may subscribe to these services, where available, at the same rates offered to
other customers.
Additional information regarding the terms and conditions of voice telephony Lifeline plans can
be found at http ://www.rtci.net/Idaho/Lifeline_Program.aspx.
LINE 3O1O _ CERTIFICATION OF PUBLIC INTEREST OBLIGATIONS
Rural Telephone Company - Idaho ("the Company") hereby certifies that the Company has
taken reasonable steps to provide upon reasonable request broadband service at actual speeds of
at least 10 Mbps downstream/l Mbps upstream, with latency suitable for real-time applications,
including Voice over Intemet Protocol, and usage capacity that is reasonably comparable to
comparable offerings in urban areas, and that requests for such service were met within a
reasonable amount of time.