HomeMy WebLinkAbout20170627Potlatch Telephone ETC.pdftt,lucon
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June 27,20L7
Filed via emailto Diane Holt
Diane Holt
Commission Secretary
ldaho Public Utilities Commission
472W. Washington
Boise, lD 83720-0074
Re:Case No. GNR-T-17-01
Copy of FCC 481 Filing, RequestforConfidentialTreatment and
AnnualAffidavit
Dear Ms. Jewell
Eligible Telecommunications Carriers ("ETG") who receive federal high cost or low income support are
required to file annual reports ("Annual ETC Reports") pursuant to 47 C.F.R.55 54.313 and 54.422with
the FederalCommunications Commission ("FCC,), the Universal Service Administrative Company
("USAC'), andthe relevantstatecommissions orTribalgovernments, asappropriate. See47C,F,R.S
5a.313(i); 5 54.422(c). The Annual ETC Reports are required to be filed on FCC Form 481, withattached
materials.
ln fulfillment of this requirement, PotlatchTelephone Company, (the "Company''), has enclosed a
confidential and redacted copy of its FCC Form 481, along with the Request for Confidential Treatment
letterdated June 21, 20!7 to Marlene H. Dortch, Secretary, FederalCommunications Commission.
Pursuant tothe Code of FederalRegulationscitedin the FCC letterand lDAPA31.0t.01, Rule67,
Company requests that certain portions of its FCC Form 481 as outlined in the FCC letter be treated as
confidential information and not subject to public inspection.
Company respectfully requests that the ldaho Public Utilities Commission afford this information the
same confidential treatment that has been sought from the FCC as public disclosure would cause
significant commercial and competitive harm to the Company.
The Company also requests thatthe ldaho Public Utilities Commission notify the Universal Service
Administrative Company (USAC) and the Federal Communications Commission (FCC) that Potlatch
Telephone Company, lnc.dlb/a TDSTelecom is eligible to receivefederalhigh-cost support in
accordance with the above-referenced statute and federalrule.
Page 2
ln accordance with the PUCs Order No. 29841, PotlatchTelephone Company submits the attached
affidavit in support of this request.
Any questions or concerns can be directed to Gail Long at 541-516-8210 or gail.long@tdstelecom.com.
Sincerely,
&-*Jfiri*
Bruce Schiefelbein
Ma nager - Regulatory Complia nce
TDS Telecom
(608) 664-s4ss
bruce.schiefelbein@ tdstelecom.com
Enclosures
c.c. GailLong
Docket No. GNR-T-17-01
State of Wisconsin CERTIFICATION BY ELIGIBLE TELECOMMUNICATIONS CARRIER
OF COMPLIANCE WITH SERVICE QUALITY AND CUSTOMER
PROTECTION, ABILITY TO REMAIN FUNCTIONAL IN EMERGENCIES,
AND USE OF FEDERAL HIGH-COST SUPPORT.
County of Dane
AFFIDAVIT OF BUSINESS OR CORPORATE OFFICER
The ldaho Public Utilities Commission Order No. 29841requires that Eligible Telecommunications Carriers certify
that it is compliant with applicable service quality standards and consumer protection rules; and ETCs must
demonstrate the ability to remain functional in emergencies. ln addition, the Commission must file an annual
certification with the USAC and the FCC that all federal high-cost support provided to ETCs within the State of
ldaho will be used only for the provision, maintenance, and upgrading of facilities and services for which the
support is intended. Accordingly, the undersigned states and verifies under oath the following:
1. I am an officer of TDS Telecommunications Corporation, parent company of Potlatch Telephone
Company, d/b/a TDS Telecom, an eligible telecommunications carrier for receiving federal universal
service support under section2l4(el of the Telecommunications Act of 1996 in the state of ldaho.
2. I am familiar with the Company's day-to-day operations in the state of ldaho and with the State's service
quality standards and consumer protection rules as set forth in Commission Order No. 29841.
3. Potlatch Telephone Company is complying with applicable service quality standards and consumer
protection rules of the Federal Communications Commission and the ldaho Public Utilities Commission
4. I certify to the Commission that the Company is able to remain functional in emergencies as set forth in
Commission Order No. 29841 and in 47 C.F.R. $ 54.201(a)(2).
5. I also certify that all federal universal service support funds received by Potlatch Telephone Company in
the previous calendar year, and during the current calendar year, will be used in a manner consistent with
section 254(el; that is, for the provision, maintenance, and upgrading of facilities and services for which
the support is intended. The company will continue to comply for the period of January 1, 2018, through
December 31, 2018, to be eligible for federal universal service fund support.
6. This verification and affidavit is provided to be the ldaho Public Utilities Commission to enable the IPUC to
certify to the FCC that federal universal service support received by the eligible carriers in the strate will be
used in a manner consistent with Section 254(e) of the Telecommun Act.
Executive Vice President
TDS Telecom
Title
2-?zotl
SUBSCRIBED AND SWORN to before me this /ol June,2017
IN ,S
)
)
)
ss
Kristin Statz
$orAfr.Notary Public for Wisconsin,
o(rguto
Op
II,ta
My Commission expires May 24,201
Wisconsin
REDACTED _ AVAII-ABLE FOR PABLIC INSPECTION
lslsrs/r
515 -lun ction R d.
Madiso4 1/Vl 53717
Jlur:re 21,2017
Marlene H. Dortch, Secretary
Federal Communications Commission
Office of the Secretary
9300 East Hampton Drive
Capitol Heights, lvlfu^ 20743
Re Annual Reporting as Required by
47 C.F.R. Sections 54.313 and 54.422
WC Docket No. 14-58
Dear Ms. Dortch:
On behalf of its affiliates listed on Attachment l, TDS Telecommunications Corporation
hereby submits a redacte4 public version of the Annual Report required by 47 C.F.R. Sections
54.313 and 54.422. The enclosed Reports have been marked "REDACTED - AVAILABLE
FOR PUBLIC INSPECTION."
TDS Telecommunications Corporation is also submitting, under separate cover, a
conflrdential version of these Reports. The confrdential version is marked "CONFIDENTIAL -
NOT FOR PUBLIC INSPECTION."
An original and one copy of the Reports are enclosed.
Please contact the undersigned should you have any questions concerning the above-
referenced enclosures or if you require any additional information.
Sincerety yours,
R"-Cd*--.,
sh&ColA
Regulakxy Counscl
TDS Tclccomrnunications Corp,
(608) 66{-8t.t0
Attachment
REDACTED _AVAILABLE FOR PUBLIC INSPECTION
Attachment I
AL Butler Telephone Company 250284
AL Oakman Telephone Company, Inc.2503 I I
AL Peoples Telephone Company. Inc 250314
fuizona Telephone Company 452171AZ
Southw estern Telephone Company 452174M
CA Flappy Valley Telephone Company 542321
CA Hornitos Telephone Company 542327
Winterhaven Telephone Company 542323CA
CO Delta County Tele-Comm, Inc 462184
CO Stras burg Telephone Company 462207
FL Quincy 1-elephone Company, tL 21033E
GA Blue Ridee Telephone Company 220346
GA Camden Telephone & Telegraph Company, Inc 2203s1
GA Nelson-Ball Ground'l'elephone Company 220375
Quincy Telephone Company, GA 220338GA
Potlatch Telephone Company 472230ID
IN Camden Telephone Company, Inc.320744
IN Communications Corporation of lndiana 320776
IN Communic ations Corporation of Southern Indiana 320809
IN Home Telephone Company,Inc. (N)320778
IN S&W Telephone Company. Inc.320816
IN The Home Telephone Company of Pittsboro, Inc.320777
320788INThe Merchants and Farmers Telephone Company
IN Tipton Telephone Company, Inc 320829
IN Tri-County'l-elephone Company, lnc 320830
West Point Telephone Company, Incorporated 320837IN
Leslie County Telephone Company 260411KY
260412KY[,ew is port Telephone Company
KY Salem Telephone Company 260417
ME Cobbosseecontee'l'elephone Company 100005
ME Flampden Telephone Company 100010
ME tlartland & St Albans Telephone Company 10001 I
100024MESomerset Telephone Company
ME The Island Telephone Company, Inc. (ME)100007
ME The West Penobscot Telephone & Teleeraph Company 100034
r 0003 lMEWarren Telephone Company
Chatham Telephone Company 3 10685MI
MI Communication CorDoration of Michisan 310672
Statc Stucll, Arca Nanre
REDACTED _AVAILABLE FOR PUBLIC INSPECTION
Island Telephone Company (MI)310677MI
MI Shiaw as see Telephone Company 3t0726
MI Wolverine Telephone Company 3 1 0738
MN Arvig Telephone Company 36r 350
Bridge Water Telephone Company 361362MN
MN Mid- State Telephone Company 36r433
MN Mid-State Telephone Company, KMP 361413
MN Winsted Telephone Company 361507
Calhoun City Telephone Company, Inc 280448MS
MS Mvrtle Teleohone Company. Inc 287449
MS Southeast Mississippi Telephone Company, Inc 283301
NH Contoocook Valley Telephone Company 123321
NH Hollis Telephone Company, Inc 123321
NH Kearsarge Telephone Company 120045
NH Merrimac k County Telephone Company 120047
NH Union'l-elephone Company t20049
NH Wilton Telephone Company, Inc 120050
NY Deposit Telephone Company, Inc I 50089
NY Edwards Telephone Company, Inc.1s0092
Oriskany Falls Telephone Corporation ls0l l4NY
TW Port Byron Telephone Company l 501 l8
NY Township Telephone Company, Inc.1s0129
NY Vernon 'l'elephone Company, lnc l 50133
fucadia Telephone Company 300585OH
OH Continental Telephone Company 300607
OH Little Miami communications Corporation 3006 l 3
300645OHOakw ood Telephone Company
300662OHThe Vanlue Telephone Company
OK Mid-America Telephone, Inc 4320r0
OK Oklahoma Communications Systems, lnc.43t984
532404ORAsotin Telephone Company, OR
Mahanoy & Mahantango Telephone Company 170183PA
PA Susar Valley Telephone Company 170206
sA(Stdta Sttuly Alca Niuttc
REDACTED _AVAILABLE FOR PUBLIC INSPECTION
240533SCMcClellanville Telephone Company, Inc
SC Norway Telephone Company, lnc 240535
SC St. Stephen Telephone Company 240544
Williston 1-elephone Company 24055tSC
Concord Telephone Exchange, Inc 290559TN
TN Humphreys County Telephone Company 290566
TN Tellico Telephone Company, Inc.Z9IJ57E
Tennessee Telephone Company 290575TN
VA Amelia Telephone Corporation t90217
VA New Castle Telephone Company 193029
Virginia'l-elephone Company r90253VA
Ludlow Telephone Company 1400s8VT
VT Northfield Telephone Company 140061
VT Perkinsville Telephone Company, Inc.140062
522404WAfuotin Telephone Company, WA
Lewis Nver Telephone Company, Inc 522427WA
WA Mc Daniel Telephone Company 522430
wt Badger Telecom, LLC 330844
Black Earth Telephone Company, LLC 330849WI
Bonduel Telephone Company, LLC 33085 rWI
WI Elurlineton. Briehton & Wheatland Telephone Company. LLC 330856
330859WICentral State Telephone Company, LLC
330875wl
WI Eastcoast Telecom of Wisconsin, LLC 330914
WI Grantland Telecom, LLC 330930
330881WIMid-Plains Telephone, LLC
Midway Telephone Company, LLC 330909WI
Mosinee Telephone Company, LLC 33091 5WI
WI Mt. Vernon Telephone Company, LLC 330917
330943WIRiverside Telecom, LLC
WI Scandinavia Telephone Company, LLC 330945
WI Southeast Telephone Co. of Wisconsin, LLC 330952
330954WIStockbridge & Sherwood Telephone Company, LLC
wl Tenney Telephone Company, LLC 330958
330880WIThe Farmers Telephone Company, LLC
The State Long Distance Telephone Company, LLC 330955wt
330963WIUTELCO, LLC
WI Waunakee Telephone Company. LLC 330968
Statc Study' Arca Natrte sA(
<010> Studv Area Code 412230
<015> StudyArea Name POTIATCH TEL CO I}IC
<020> Protram Year 2 018
<030> Contact Name: Person USACshould contact
with questions about this data Bnce Schlclclbcin
<035> Contact
Number
Telephone Number:
ot the person identitied in data line <030>
5085645455 6xt
<039> Contact Email Address:
Email ot the Derson identllied in data line <030>bruce. schlcf albclnotdatclcc@, cm
Form Type 5{.313.nd 5{..122
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REDACTED - AVAILABLE FOR PUBLIC INSPEGTION
<010> Study Area Code 4'7 ))10
<015> Study Area Name POTLATCH TEL CO INC
<020> Program Year 20r.8
<030> Contact Name - Person USAC should contact regarding this data Bruce Schiefelbein
<035> CohtactTelephoneNumber-Numberofpersonidentifiedindataline<030> 5085645455 ext
<039> contact Email Address - Emait Address of person identified in data ltne <o3o> bruce ' s chi e f e lbe in@t ds t e I e com ' com
Select from the drop down menu or check the boxes below to note compliance with 54.313(fX1). Privately held carriers must ensure compliance with the
financialreportingrequirementssetforthin4TCFR54.3l3(fl(21. lfurthercertifythattheinformationreportedonthisformandinthedocuments
attached below is accurate.
ProBress Report on 5 Year Plan
carrier certifies to 54.313(f )(1Xiii)(300e)
(3010A)
(30108)
(3012A)
(3012 B)
(3013)
(3014)
(301s)
(3016)
(3017)
(3018)
(301e)
(3020)
(302 1)
Yea - Attach Certlficetlon
Certification of Public lnterest Obligations {47 CFR 5
s4.313(f)(1)(i))
Please Provide Attachment
Community Anchor lnstitutions {47 cFR 6
s4.313(f)(1xii))
Please Provide Attachment
ls your company a Privately Held ROR Carier (47 CFR
s s4.313(f)(2))
lf yes, does your company file the RUS annual report
Please check these boxes to confirm that the
attached PDF, on lin€ 3017, contains the required
information pursuant to 5 54.313(f)(2) compliance
requires:
Electronic copy of their annual RUs reports
(Operating Report for Telecommunications
Borrowers)
Document(s) with Balance Sheet, lncome Statement
and statement of cash Flows
lf the response is yes on line 3014, attach your
company's RUs annual report and all required
documentation
lf the response is no on line 3014, is your company
audited?
lf the response is yes on line 3018, please check the
boxes below to confirm your submission on line
3026 pursuant to $ 54.313(fX2), contains:
Either a copy of their audited financial statement; or
(2) a financial report in a format comparable to RUs
Operating Report for Telecommunications Borrowers
Document(s) for Balance sheet, lncome Statement
and Statement of Cash Flows
Management letter and/or audit opinion issued by
the independent certified public accountant that
performed the company's financial audit.
lf the response is no on line 3018, please check the
boxes below to confirm your submission on line
3026 pursuant to $ 54,313(f)(2), contains:
copy of their financial statement which has been
subject to review by an independent certified public
accountant; or 2) a financial report in a format
comparable to RUs operating Report for
Telecommunications Borrowers
Underlying information subjected to a review by an
independent certified public accountant
Name of Attached Document Listing Required
lnformation
No - No Ne, Comuniry Mchor8
Name of Attached Document Listing Required
l722lOrd301O. Pdt
lnformation
(Yes/No)
(Yes/No)
oooo
Name of Attached Document Listing Required
lnformation
(Yes/No) O O
(3022)
(3023)
(3024)underlying information subjected to an offlcer
certification.
(302s)Document(s) with Balance Sheet, lncome Statement
and statement of cash Flows
(3026) Attach the worksheet listing required information Name ofAttached Document ListinS Required
lnformation
page 16
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P.lc 18
<O1O> qlil.lv Ar.i anriF
<015>Study Area Name
<020>Year
<030>Contact Name -contact
<035>Contact <030>
<039>Contact Email Addr€ss - Email Address of person identifled in data linc <030> b!u...,chr.(.r&rD.td.t.!..otr.c6
4005 Rural Broadband Erperlment
Authorized Rural Broadband Experiment (RBE) recipients must address the certification for public interest obligations, provide a list of newly served
community anchor institutions, and pmvide a list of locations wher€ broadband has been deployed.
Publlc lnterest Obllgatlons - FcC 14-98 (p.regaphs 26-29, 781
Please address Line 4001 regarding compliance with the Commission's public interest obligations. All RBE participants must provide a response to Lin€ 4001.
4(rc1. Recipient certifies that it is offering broadband to the identified locations meeting the requisit€ public
interest obligations consistent with the category for which they werr s€lected, including broadband speed,
latency, usage capacity, and rates that are reasonably comparable to rates for comparable offcrings in urban
areas?
Communlty Anchor lnstltutlons - FCC 1+98 (parafaph 791
40O3a. RBE participants must provide the number, names, and addresses of community anchor institutions to
whichtheynewlydeployedbroadbandserviceintheprecedingcalendaryear. Onthisline,pleascrespond
(yes - attach new community anchors, no - no new anchors) to indicate wh€ther this list will be provided.
lfyes to 4003A, please prodde a response tor 40038.
4003b. Provide the number, names and addresses
of community anchor institutions to which the
recipient newly began providing access to
broadband service in the precedinS calendar year.
Name ofAttached Document [isting Requir€d lnformation
Broadband Deployment Locatlonr - FCC 14-98 (paragraph 801
4q)44. Attach a list of geocoded locations to
which broadband has been d€ployed as ofthe
June 1st immediately preceding the July lst filing
deadline for the FCC Form 481.
Name of Attachcd Document Listing Rrquircd lnfomation
4q)4b. Attach evidence demonstrating that the
recipient is m€eting the relevant public seruice
obligations for the identified lGations. Materials
must at least detail the pricin& offered broadband
speed and data usage allowances available in thc
rel€vant geographic area.
Nam€ of Attached Document Listing Required lnformation
p.3. 18
REDACTED . AVAILABLE FOR PUBLIC INSPECTION
Pagc 19
<010> Study Area Code 412210
<015> StudyArea Name PO?INTCH TEL CO INC
<020> Proffam Y€ar 2 016
<o30> contact Name - Person USAC should contact rlgarding this data Bruce schiefelbeln
<035> ContactTclephoneNumbcr-Numbarofpersonidcntifiedindatalin€<030> 60866{s'I55 ext
<039> contact Email Addrcss - Email Addres! of person id€ntificd in data line <030>bruce - schlef elbein@tdEtelccom. com
TO 8E COMPTETED BY THE REPORTING CARRIER, IF THE REPORNNG CARRIER IS FITING ANNUAT REPORTING ON ITS OWN BEHALF:
Certlflcatlon of Offlcer as to the Accuracy of the Drta Reported for the Annual Reporting for CAF or Ll Reclplents
I c.dfy thrt I em an offlcci ofthr rlportlnt carrler; my r.sponslbllltlcs lnclud! cnsu?lnt th! accuncy of thc annual rcportlnt rcquircm.nts for unlvc,3rl scMce support
rcciplcnts; rnd, to tha best of my knowlcd3c, thc lnformatlon rcponcd on thls form and ln rny attachmcnts ls .ccuratc,
Name of Ramrtin! carrier: PoMTd rEL co rNc
sisnaturaofAuthorizadofficcr: CERTTFTED ONLTNE Datc 06/Ls/2OL7
Printcd namr ofAuthorized of{iccr: Kcvi'n Heaa
ntle or Dosition ofAuthorized officcr: Ex'cuglve vP
Ieleohone numbcr of Authorizcd officrr' 50856i1{160 ext
study Area codc of Rloortinr carricr: 472230 Filing Duc Datc for ttlis totm' o7 / o! /2017
Pa6onswillfullymklngf.ltcrt trm.nBonthlsfomenbrpunlsh.dbyfln.orforf.fturcundrrthrCommunietionsActof 193+ 47U,S.C.55502,503(b),orin.orlmprlsonm.nt
undcrTttl. 18 ofth. Unitcd Strt r Cod., 18 U,S.C. 5 1001.
Pagc 19
REDACTED . AVAILABLE FOR PUBLIC INSPBCTION
P aBe 20
<010> Study Area Code 4f 2230
<015> Study Area Name POTLATCH TEL CO INC
<020> ProEram Year 2 018
<030> Contact Name - Person USAC should contact regardin8 this data Bruce Schiefelbein
<035> contactTelephoneNumber-Numberofpersonidentifiedindataline<o3o> 6086645455 ext'
<039> Contact Email Address , Email Address of person identified in data line <O3O> bruce . schiefelbein@EdEEeIecom. com
TO BE COMPLETED BY THE REPORTING CARRIER, IF AN AGENT IS FILING ANNUAL REPORTS ON THE CARRIER'S BEHAIF:
Certification of Officer to Authorize an Agent to File Annual Reports for CAF or Ll Recipients on Behalf of Reponing Carrier
certifythat(Nam9olAgont)isauthorizgdtosubmitth9in,ormationreportodonbohalfoftheroportingcarrior.l
rlsocertifythatl","noffi"",oftr,"ffisincludeenauringthoaccuracyoftheannualdatareportingr9quirom9ntsprovidodtothoauthorizod
rgent; and, to thE best ot my knowledg6, ths r6ports and data providsd to tho authorizod agont is accurate.
\ame of Authorized Aeeht:
!ame of Reoortinq Carrier:
;isnature of Authorizad Ofiicel Dater
)rinted name of Authori2ed Officer:
trtle or position of Authorized Offlcerl
lelephone number of Authorized Offlcer:
;tudv Area Code of Reoortins Carrier:Filin. Due Date for this form:
under Title 18 of the United States Code, 18 U.s.c. 5 1001.
TO BE COMPTETED BY THE AUTHORIZED AGENT:
Certification of Agent Authorized to File Annual Reports for CAF or Ll Recipients on Behalf of Reporting Carrie,
the data repon€d herein bai€d on data provlded by the reportinS carrier; and, to the best of my knowledge, ths lnformatlon report€d hereln ls accurate,
Name of Reporting Carrier:
Name of Authorized Asent Firm:
Sipnature of Authorized Aqent or Emplovee of Aqent:Date
Name of Auth6riTe.l ArFnt Fmnlov.p:
Iitle or oosition of Authorized Asent or Emolovee of Aqent
Ieleohone number of Authorized Aqent or Emplovee of Asent:
Studv Area Code of ReoortinR Carrier:Filing Due 0ate for this form:
18 of the Unfted States Code, 18 U.S.C. 5 1001.
Pate 20
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Line 330- Detail on Attempts (broadband)
Rule sa.313(aX3)
Carrier has implemented service availability tracking tools and employee training capabilities to respond
to direct customer requests for broadband services.
Upon receipt of a new broadband service request, Carrier's service advisors follow these steps for
provisioning the service:
1) The Carrierservice advisor uses a customized service addressability softwaretooltodetermine
if broadband service is available to the requested service address. lf it is determined that
service is offered to the address, an installation order will be initiated and scheduled
immediately.
2l lf the information in the service addressability tool indicates that extension of broadband
service to the service address might be possible, a field service technician is dispatched to the
customer premise to perform additional diagnostic testing. Such testing will determine whether
there a re a ny reasona ble adjustments to the network or customer facilities which ca n be made
to ena ble the provision of service. lf tests confirm that broadba nd service ca n be offered at the
service address, an order is initiated and service is provisioned.
As the Commission acknowledgedr, some of the service areasserved by rate of return carriers have
characteristicsthat make it highly cost prohibitive to extend broadband service using terrestrialwireline
technology. Any further build-out of terrestrialbroadband service to additional locations within the
Carrier'sstudy area will be dependent upon the cost of the technologyto be deployed and the capital
infrastructure funding level available. Afterfollowing the steps above, if the service request is still
unfulfilled, it is due to the customer's distance from a broadband capable centraloffice or DSA. The
capitalcost to deploy fiber and other equipment to shorten loop lengths to support broadband at the
required levels well exceeds any reasonable projection of revenue and support funding available for
such projects.
1 See /n the Motterof ConnectAmerico Fund,WC Docket No. 10-90, Order DA 13-332, released March 3, 2013 at
paras 10-11.
REDACTED . AVAILABLE FOR PUBLIC INSPECTION
Line 510 - Description of Compliance with Service Quality Standards and
Consumer Protection
Rule 54.313(a)(5)
TDS Telecommunications Corporation's ILEC companies follow applicable federal and state
service quality and consumer protection rules. They comply with quality of service
requirements including monitoring and reporting service quality metrics where required. TDS
Telecom has implemented numerous consumer protection measures to protect customer
information. For example, TDS implemented Customer Proprietary Network lnformation (CPNI)
policies and procedures that are consistent with the FCC's regulations. Employees are required
to complete CPNI training and in addition, employees who have access to CPNI data receive
additional guidance through written procedures regarding customer authentication. Annually,
all employees are required to review TDS' Business Code of Conduct which includes information
and requirements on protecting sensitive customer information from improper use and
disclosure. TDS data privacy and security policies are reinforced through periodic training
required of all employees. Additional consumer protection measures include TDS' use of a
third-party verifier to prevent unauthorized presubscribed interexchange carrier (PlC) changes
("Slamming") and the elimination of billing and collection arrangements that could have
potentially allowed unauthorized third-party charges to be added to customer's bills
("Cramming").
REDACTED . AVAILABLE FOR PUBLIC INSPECTION
TDS Emergency Operations Plan
Company is ableto remain functional in an emergencysituation throughthe use of back-up power to
ensure functionality without an external power source. The Company's standard for battery backup is 8
hours in offices with no generator and 4 hours in offices with a generator. This is ensured during semi-
annualroutine maintenance which includes batteryinspection, cleaning, documentation of float voltage
and cell temperature, aswell as equalization or replacement if necessa ry. ln addition, permanent
generatorsare present at significant wire centers to maintain power in the event a commercial power
failure extends beyond batterybackup capabilities. Also, portablegeneratorsare availablefor
deployment to remote wire centerswithout permanent generators. The Company's network is
engineered to provide maximum capacity in order to handle excess traffic in the event of traffic spikes
resulting from emergencysituations. Company facilities are remotely monitored and managed by a
centralized NetworkOperations Centerwhich is staffed 24 x7,355 days a year. Technicians are able to
remotely access and respond to alarm conditions. By design, transport redundancy is built into the
telephony and data network on many levels and in the event of a hardware or circuit failure or traffic
spike, the networks are able to self-correct in many cases or, at many locations, technicians are able to
manually switch network elements to standby facilities both locally and remotely.
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REDACTED . AVAILABLE FOR PUBLIC INSPECTION
Potlatch Telephone Company - Study Area 472230
Nez Perce Tribe
Julietta, lD
Fcc - sa.313(aXs)
REDACTED . AVAILABLE FOR PUBLIC INSPECTION
Summary
Potlatch Telephone Company serves a portion of the Nez Perce Tribe in its exchange of Julietta,
ldaho.
TDS-Potlatch reached out to the Nez PerceTribe via letteron November18,20LG askingto
schedulea meetingwithtribal representativesinfulfillmentof its 954.313 (a)(9)tribal
engagement obligation and in furtherance of the goal of establishinggood working
relationshipswith itscustomers located on triballands. A copy of the letteris attached. A
meetingwasscheduledforDecemberbuthadto becanceled lastminutedueto inclement
weather. An offer was extended again by TDS to meet in the near future but Nez Perce didn't
feel it was necessary as they had no specific issues to discuss at the time. The Tribe also
expressed appreciation forthe work that had been done jointly between TDS and Nez Perce the
past two years. TDS will continue to reach out and work with Nez Perce in2Ol7.
REDACTED . AVAILABLE FOR PUBLIC INSPECTION
ts/etofi
November 18,2016 SentVia:E Mail
danaew@ne4erce.org
Danae Wilson
Nez Perce Trib al C:ovemnBnt
PO Box 305
[apwai,ID 83540
DearMs. Wilson
TDS Telecomis a conrnunicationsproviderand eligible teleconrunications carrier (EIC) in the Julietta
exchange, which is located within the Tribal lands of the Nez Perce Nation. The FCC, in its
Transformation Order released on November 18,201 l, required ETCs to annually engage Tribal
govemnrcnts to discuss, at a minimunL the following issues: (l) a needs assessrrcnt and deployrrrent
planning with a focus on Tribal conrrunity anchor institutions; (2) feasibility and sustainability planning;
(3) rnarketing services in a culturally sensitive manner; (4) rights of way processes, land use permitting,
facilities siting, environmental and culturalpreservationreviewprocesses; and (5) conpliance with Tribal
bus iness and ficens ing requirement.
We last nret via conference call on December 15, 2015, and I would like to schedule a follow-up neeting
sonptirne between now andthe end of 2016 with you, Christina and other Tribal representatives as you
deemappropriateto discuss the issues listedabove and any other concems you may have regarding the
teleconrnunications sert/ices beingprovided byTDS Telecom Unless thereis sonrethingrnajorto discuss
mypreferencewouldbetonreetviaconferencecall. Pleaseprovidealistofpotentialdatesandtinpswhen
theTribalrepresentativeswouldbeavailabletomeet. Mybusinessphonenumberis 541-516-8210oryou
canemai1rn9atg4@'Thankyouforyourprorrptattentiontothisrnatter.
Sincerely,
lsl
Cail Iong
Manager- State Govemnpnt Affairs
TDS Telecom
CC:Bruce Schiefelbein
Randy Brunes
Christina St. Germaine
PO Box 1004
Redmond, OR 97756
REDACTED . AVAILABLE FOR PUBLIC INSPECTION
-Terms and Conditions of Voice Telephony Lifeline Service -
5a.a22@)(2)
Lifeline Service Overview
1. A Lifeline customer may subscribe to any local service offering available to all
residential customers. Such local service offerings include:
Basic local exchange telephone flat rate service (R1) which entitles the
customer to an unlimited number of telephone calls within the exchange and
local calling area (including EAS points) without additional charges. Toll
charges do not apply.
a
A local measured service (if offered by the Company). The service is priced
louer than R1 service but either a per minute or per rnessage rate also applies.
The measured service plan may include an allowance of minutes/messages.
An expanded local calling service which is priced higher than R1 service but
includes a larger local calling service area without incurring toll charges.
Any bundle service that includes residential basic local exchange service.
2. For a list of local exchange services and rates, refer to the Company's LocalExchange tariff posted on its uebsite athttp://www.tdstelecom.com and/or contact the
Company at 1-888-CALL TDS (1-888-225-5837). (Note, not all bundles aretariffed)
3. Any of the local service offerings listed above is for a minimum one month period
and entitles the customer to telephone calls within the exchange and local calling
area (including EAS points). Toll charges do not apply to such calls.
4. Telephone Service including Lifeline service also includes -. Touch Tone. Access to 911 emergency service along with other N11 services. Access to operator services. Access to directory assistance. Access to toll calling via long distance carrier. Toll restriction service at no charge for Lifeline customers
5. Participants in Lifeline Assistance shall not be disconnected from Local Service for
non-payment of toll charges. ln addition, the Company will not deny re-
establishment of local service to customers who are eligible for Lifeline Assistance
and have previously been disconnected for non-payment of toll charges. Lifeline
Assistance will not be connected if an outstanding balance is orired by the customer
for local service.
6. Applicable taxes levied by state, county and local taxing authorities are added to
local service rates.
a
a
a
REDACTED . AVAILABLE FOR PUBLIC INSPECTION
-Terms and Conditions of Voice Telephony Lifeline Service -
sa.a22@)(2)
STAR Packaoes
STAR Packages are optional service bundles. Each package permits a customer to receive
services and features for a flat monthly rate, for each STAR Package subscriber line provided.
The STAR Package options include the following services:
1) 3 STAR Package
lncludes: Residential One-Party Line, Caller lD Deluxe, Call
Waiting/Cancel Call Waiting, Call Forumrding, and Preferred Call
Forwarding (not flat rate service at some companies)
The 3 STAR Package can be upgraded to include Anonymous Call
Rejection, Three-Way Calling, Priority Ringing, Special Call
Acceptance, and Personal Voicemail. The charge for this upgrade is
set forth under "Residence" below (not flat rate service at some
companies).
2) 4 STAR Package
lncludes: Residential One-Party Line, Caller lD Deluxe, Call
Waiting/Cancel Call Waiting, Call Forwarding, Preferred Call
Forwarding, Anonymous Call Rejection, and 300 Minutes of LATA-Wde
and/or Long Distance calling
The 4 STAR Package can be upgraded to include Three-Way Calling,
Priority Ringing, Special CallAcceptance and Personal Voicemail. The
charge for this upgrade is set forth under "BCSjdC.n-qC." below.
3) 5 STAR Package
lncludes: Residential One-Party Line, Caller lD Deluxe, Call
Waiting/Cancel Call Waiting, Call Forwarding, 3-Way Calling,
Anonymous Call Rejection, Priority Ringing, Special Call Acceptance,
Preferred Call Forwarding, Personal Voice Mail, and Unlimited LATA-
Wde and/or Long Distance calling
Conditions and Limitatbns
Rules, regulations, and limitations as specified elsewhere in the Company's tarift for
each individual service will apply as part of this Package.
STAR Package custorners rnay terminate their Package at any time upon notice to
the Company.
Unless terminated by the STAR Package custonrer or the Company, a custoner will
remain enrolled in the Package, as amended from timeto{irne, with any applicable
changes in rate, for as long as the Plan continues to be ofiered by the Company.
New Customers that subscribe to one of the STAR Packages will receiw a wailer of
all installation charges.
a.
b.
c.
d.
REDACTED . AVAILABLE FOR PUBLIC INSPECTION
-Terms and Conditions of Voice Telephony Lifeline Service -
54.422(a)(2)
Service Charges will not apply when the STAR Package replaces existing Local
Exchange Service or if the customer requests a change from the STAR Pack4e
back to Local Exchange Service.
A Package Change Fee will apply when a customer downgrades from the 4 STAR or
5 STAR Package to the 3 STAR or4 STAR Package. Custorners may upgrade to a
higher STAR Package without incuning a charge.
The Star Package may not be combined with any other optional tdl calling plan
seruice, except forthose specified in this ofiering.
Customers who fail to pay the entire Package rate per monh will hare all STAR
Package optional features remoed. The custonerwill then be conwrted to the
tariffed Basic Local service rate. Service Charges will not apply for conrcrting
services back to tariff rates. Such custoners will not be permitted to re-enroll in this
any of the Packages until such time as all associated unpaid balances are
satishctorily paid in tull.
e
f.
g.
Residence
$29.
$39.
$4e.
99
99
99
99 to
99 to
99 to
I
2
3
3 STAR Packagq per line
4 STAR Package, per line
5 STAR Pakagq per line
$19
$29
$3e
a. Package Upgrade (features added to existing pmkage)$5.00
$7.50b. Package Change Fee
SECURITY LINE SERVICE
1. General
Security Line Service is a bundle for residential customers who have their main
telecommunications service with a wireless provider but require a basic access line
for back-up and high speed data.
The bundle includes a Residential One-Party Line and up to 1 Mbps high speed
data. (Could be an LMS line at companies that provide LMS)
2. Terms and Conditions
Security Line Service will be provisioned where facilities are available.
Rules, regulations, and limitations as specified elsewhere in the Company's
tariffs will apply to this bundle.
No other optional services or features are allowed with this bundle, except
Toll Restriction, Toll Restriction PIN Override, Non-Published Numbers, and
Non-Listed Numbers. These four services will be alloued at the rate listed
a
b
c.
REDACTED . AVAILABLE FOR PUBLIC INSPECTION
-Terms and Conditions of Voice Telephony Lifeline Service -
5a.a22@)(2)
elsewhere in the tariff. As stated in the Lifeline Service Overview, charges for
toll restriction do not apply to Lifeline Customers.
d. Customers must subscribe to this service for 1 year. Cancellation of the
bundle prior to the one year timeframe will cause an early termination fee of
$99 to aPPIY.
Customers must subscribe to TDS Long Distance Corporation as their long
distance provider.
f. Any toll calls will be billed at TDS Long Distance toll rates
g. Service Connection Charges will not apply.
h. Optional Call plans are not available with this bundle.
i. Seasonal Service is not available with this bundle.
3. Rates and Charges
Monthly Rate
$44.20 to 49.201
e
Bundle Base Rate
' Other data speeds may be arailable br an additional charge. A Lifeline benefit is arailable if the
data speedg meet the Lifeling minimun servlce reqgirements. where those data soeeds are alailable.
REDACTED . AVAILABLE FOR PUBLIC INSPECTION
te/ecorn
June 13,2017
Marlene H Dortch
Secretary
Federal Communic ations Commiss ion
445 Twelfth Street, S.W., TW-A325
Washington,D.C. 20554
CC DocketNo. 14-58
Certification of Reasonable Steps Taken to Provide l0 x I Broadband Service
Dear Ms. Dortch:
As part of the FCC's annual reporting requirements for ETC re-certification, Rule
54.313(0( I )(i) requires carriers to ceftify that upon receiving a customer's reasonable request for
broadband service with speeds of l0 mbps download and 1 mbps upload, the carrier took reasonable step
to provide service at those speeds.
TDS Telecommunications Corporation (TDS Telecom) owns and operates the telephone
companies listed on the attachment. Each provides broadband service. Collectively through these
companies, TDS Telecom offen broadband service to 94%o of its ILEC customers. Most of these
customers receive speeds of 5 mbps or faster.
In 2015, TDS Telecom completed a muhi-year initiative to extend its broadband
coverage to much of its ruralserving area. This effortutilized grant funding available through the
American Recovery and Reinvestment Act and was administered by the Rural Utility Services (RUS).
$100 million in grant funding was received while TDS Telecom invested an additional $25 million of its
own capital. At the conclusion of this initiative, broadband service was made available to an additional
32,000 customers who were previously unserved.
At this time, and with today's available technology, TDS Telecom has extended its
broadband footprint as far as is economically feasfole absent additional funding through universal service
support and/or other state and federal grant programs. The 60% of customers that rernain unserved live in
our most rural and remote service areas. The cost to bring broadband to them, or to increase speeds to l0
x I for those who currently have service at slower speeds, would far exceed the revenue received from tre
sale of those services. We continue to closely monitor emerging technologies and look for affordable
ways to serve these customers. As part of that effort, TDS Telecom has elected ACAM model-based
support for future universal service progftIm years and will utilize that support to efficiently extend
broadband to additional customers in unserved areas and meet the evohing speed requirements for
customers in underserved areas.
As Executive Vice President of TDS Telecommunications Corporation and an officer
authorized to give this certification, I hereby certify that TDS Telecom collectively and through each of
Re
REDACTED . AVAILABLE FOR PUBLIC INSPECTION
its subsidiaries listed on the attachment, has taken reasonable steps to provide l0 x I broadband service
upon receipt of a reasonable request from a customer.
Sincerely,
,{rf- d"@,*'
IGvin G. Hess
TDS Telecommunications Corporation
REDACTED . AVAILABLE FOR PUBLIC INSPECTION
Attachment I
AL Elutler Telephone Company 250284
AL Oakman Telephone Company, lnc 2503 I I
AL Peoples Telephone Company, Inc 2s0314
M Arizona Telephone Company 45217r
AZ Southwestern Telephone Company 452174
CA Flappy Valley Telephone Company 54232t
Hornitos Ielephone Company 542322CA
Winterhaven Telephone Company 542323CA
Delta County Tele-Comm, Inc 462t84CO
CO Strasburs Telephone Company 462207
2 I 0338FLQuincy Telephone Company, FL
Blue Ridee Telephone Company 220346GA
GA Camden Telephone & Telegraph Company, Inc 220351
GA Nelson-Ehll Ground'l'elephone Company 220375
220338GAQuincy Telephone Company, GA
Potlatc h Telephone Company 472230ID
IN Camden Telephone Company, Inc 320744
IN Communications Corporatton of lndlana 320776
320809INCommunications Corporation of Southern Indiana
IN Home Telephone Company,Inc. (IN)320778
IN S&W Telephone Company, Inc.3208 l 6
320777INThe Home Telephone Company of Pittsboro, Inc
320788INThe Merchants and Farmers Telephone Company
IN Tipton Telephone Company, Inc 320829
320830INTri-County Telephone Company, lnc
West Point Telephone Company, Incorporated 320837IN
KY kslie County Telephone Company 260411
KY Lew isoort Telephone Company 260412
260417KYSalem Telephone Company
Cobbos s eec ontee Telephone Company I00005Mb
ME Flampden Telephone Company 100010
10001 1MEHartland & St Albans 'l'elephone Company
t00024MESomerset Telephone Company
The Island Telephone Company, Inc. (ME)100007Mb
100034METhe West Penobscot Telephone & Telegraph Company
Warren Telephone Company 10003 1ME
MI Chatham Telephone Company 3 10685
MI Communication Corporation of Michigan 310672
Statc Study Arca Namc SA('
REDACTED . AVAILABLE FOR PUBLIC INSPECTION
MI Island Telephone Company r MI 3t0677
3t0726MIShiaw as see Telephone Company
MI 3 10738
MN 3613s0Arvie Telephone Company
MN Bridee Water Telephone Company 36t362
361433MNMid- State Telephone Company
Mid-StateT KMP 3614t3MN
MN 36t507
MS Calhoun City Telephone Company, Inc 280448
287449MS
283301MSTIncSoutheast
NH ompany t23321
NH Hollis Telephone Company. Inc.t23321
t20045NHKearsarge Telephone Company
ompany t20047NH
NH Union T t20049
NH T 1200s0
I 50089NYDeposit Telephone Company, Inc
Incw 150092NY
T 1501 14NY
150118NYPort Byron Telephone Company
150129NYTownship Telephone Company, Inc
Vernon T Inc 150133NY
OH T 300585
300607OHContinental Telephone Company
300613OHc
OH T 30064s
OH 300662
4320r0OKMid-America Telephone, lnc
OK 431984Oklahoma Communications Systems, Inc.
532404ORAsotrnT
T&170183PA
170206PA
SC McClellanville Telephone Company, Inc 240s33
SC Norw e ,240535
240544SCSt. Stephen Telephone Company
240551SCWilliston Telephone Company
290559TNConcord Telephone Exchange, Inc
290566TNT
'l'N o 290518
Statc SA(Study Areit Nlunc
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TN Tennes see Telephone Company 290575
VA Amelia Telephone Corporation 190217
VA New Castle Telephone Company t93029
VA Vireinia Telephone Company 190253
VT Ludlow Telephone Company 140058
VT Northfield Telephone Companv 140061
VT Perkinsville Telephone Company, Inc 140062
WA Asotin Telephone Company, WA 522404
WA Lewis River Telephone Company, Inc 522427
WA McDaniel Telephone Company 522430
WI Badger Telecom, LLC 330844
wl Black Larth'l'elephone Company, LLC 330849
WI Bonduel Telephone Company, LLC 33085 I
wI Elurlington, Brighton & Wheatland Telephone Company, LLC 330856
WI Central State Telephone Company, LLC 330859
WI Dickeyville Telephone, LLC 330875
WI bastcoast'l'elecom of Wsconsrn, LLC 33tJ9t4
WI Grantland Telecom, LLC 330930
WI Mid-Plains Telephone, LLC 33088 I
WI Midwav Telephone Company. LLC 330909
WI Mosinee Telephone Company, LLC 3309 l s
WI Mt. Vernon Telephone Companv. LLC 330917
WI Riverside Telecom, LLC 330943
wt Sc andinavia Telephone Company, LLC 330945
WI Southeast Telephone Co. of Wisconsin, LLC 3309s2
WI Stockbridge & Sherwood Telephone Company, LLC 330954
WI Tenney Telephone Company, LLC 330958
wt The Farmers 'l elephone Company, LLC 330880
WI The State Long Distance Telephone Company, LLC 3309ss
WI UTELCO, LLC 330963
wt Waunakee Telephone Company, LLC 330968
Statc Study Arca Nurttc SAC'