20170623Citizens Telecommunication Redacted ETC.pdf

7979 N. Belt Line Rd
Irving, Texas 75063

Phone [phone]
Email: [e-mail]

June 23, 2017

Ms. Diane Hanian
Commission Secretary
Idaho Public Utilities Commission
472 West Washington Street
Boise, Idaho 83720

Re: 2017 Annual ETC Filing - Citizens Telecommunications Company of Idaho

Dear Ms. Hanian:

Citizens Telecommunications Company of Idaho (“CTC Idaho”) hereby files a state affidavit and a copy of the
Form 481 that was filed with the Federal Communications Commission (FCC) on June 22, 2017 in compliance
with 47 CFR § 54.313 and 47 CFR § 54.422. Section 54.313 applies to an eligible telecommunications carrier
(ETC) receiving high-cost federal USF support. Section 54.422 applies to ETCs receiving low-income support.
Both sections require the ETC to file the annual report with the FCC, the Universal Service Administrative
Company (USAC), and its relevant state commission by July 1st.
Portions of this filing were filed confidentially. CTC Idaho hereby requests confidential treatment of these
documents in accordance with Idaho PUC rules.
CTC Idaho requests the Idaho Public Utilities Commission to file the annual certification regarding federal high-cost
support with the Universal Service Administrative Company (USAC) and the FCC, pursuant to 47 CFR 54.314(a).
If you have any questions, please call me at 972-908-4415 or email me at [e-mail].
Sincerely,

Kim Douglass
Manager
Compliance – Regulatory Affairs

Enclosures
cc: Cathy Dahlquist
AJ Burton
Director, Federal Regulatory Affairs
1800 M Street, NW, Suite 850S
Washington, DC 20036
[phone]
[e-mail]
REDACTED—FOR PUBLIC INSPECTION

June 22, 2017
BY ECFS
Marlene H. Dortch
Secretary
Federal Communications Commission 445 12th St., S.W.
Washington, D.C. 20554

Re: ETC Annual Reports and Certifications, WC Dkt. No. 14-58
Dear Ms. Dortch:
Frontier Communications Corp. hereby files its annual report and certifications as required by
Sections 54.313 and 54.422 of the Commission’s rules. A copy of this report is also being filed with
the Universal Service Administrative Company, each relevant State public service commission in which Frontier operates as an ETC, and relevant authorities and Tribal governments pursuant to Section 54.313(i) of the Commission’s rules.1

Pursuant to 47 C.F.R. § 0.459, Frontier requests confidential treatment for portions of these filings.
Specifically, Frontier requests confidential treatment of the detailed reporting of outages lasting longer than 30 minutes in 2016, which includes the location, cause, duration and efforts taken to prevent further outages. This information is competitively sensitive and is not normally released to
the public; release of such sensitive data could give Frontier’s competitors an advantage in the
markets described therein.2
Frontier also requests confidential treatment of its unfulfilled voice and broadband service requests.
This information is competitively sensitive as it may provide an indication of where Frontier may
target future service expansion. This information is not normally released to the public; release of
such sensitive data could give Frontier’s competitors an advantage in the markets described therein.
Finally, Frontier requests confidential treatment of its broadband price offerings. While broadband
price offerings may be publicly available on a targeted and localized basis, Frontier does not make
available a companywide description of its pricing across all markets, which is what this report
provides. This information is competitively sensitive as pricing is a key component of broadband

1 47 C.F.R. § 54.313(i). 2 Frontier notes that section 4.2 of the Commission’s rules, which governs disruptions of communications service,
states that reports of service disruptions are “presumed to be confidential.” 47 C.F.R. § 4.2.
REDACTED—FOR PUBLIC INSPECTION

competition and is not normally released to the public at this scale; release of such sensitive data
could give Frontier’s competitors an advantage in the markets described therein.

The non-redacted submissions have been marked as confidential. Frontier requests that the documents marked as confidential be withheld from public inspection. Frontier is also filing a
redacted copy of this report for public inspection.

Frontier submits today information for all of its 97 study areas:

State Study Area Name SAC
AL Frontier Comm. of Alabama, Inc. 250306
AL Frontier Comm. of Lamar County 250301
AL Frontier of the South - Alabama 250318
AZ CTC White Mountains 454426
AZ CTC Mohave (Rural) 452172
AZ Frontier Comm. of the Southwest, Inc (AZ-Contel) 452302
AZ Navajo Comm - Arizona 454449
CA CTC California 542308
CA CTC Golden St 543402
CA CTC Tuolomne 544342
CA Frontier Comm. of the Southwest, Inc (CA-Contel) 541863
CA Frontier West Coast, Inc (CA) 542344
CA Global Valley Networks, Inc. 542315
CA Verizon- CA (GTE) 542319
CA Verizon- CA (Contel) 542302
CT 135200
REDACTED—FOR PUBLIC INSPECTION

MI Frontier Midstates, Inc (MI-Alltel) 313033
MI Frontier North, Inc (MI-GTE) 310695
MN CTC Minnesota-Lakes (Includes MN, ND and SD) 361123
MN CTC Minnesota-South 367123
MN Frontier Comm. of Minnesota, Inc. 361367
MS Frontier Comm. of Mississippi 280460
MT CTC Montana 484322
NC Frontier Comm. of the Carolinas, Inc (NC-Contel) 230509
NC Frontier Comm. of the Carolinas, Inc (NC-GTE) 230479
NE CTC Nebraska 371128
NM Navajo Comm - New Mexico 494449
NV CTC of Nevada - North 554431
NV CTC of Nevada - South 554432
NV Frontier Comm. of the Southwest, Inc (NV-Contel) 552302
NY CTC of NY - Red Hook 154533
NY CTC of NY - Upstate 154532
NY CTC of NY - Western Counties 154534
NY CTC Ogden, Inc. 150110
NY Frontier Comm. of New York 150100
NY Frontier Comm. of Sylvan Lake 150128
NY Frontier Comm.-Ausable Valley 150072
NY Frontier Comm.-Seneca Gorham 150122
NY Frontier Telephone of Rochester 150121
OH Frontier North, Inc (OH-GTE) 300615
OH Frontier of Michigan, Inc. - Ohio 300682
OR CTC Oregon 533401
OR Frontier Comm. Northwest, Inc (OR-GTE) 532416
PA Commonwealth of PA 170161
PA Frontier Comm. of Breezewood 170149
PA Frontier Comm. of Canton, Inc. 170152
PA Frontier Comm. of Oswayo River 170194
PA Frontier Comm. of Pennsylvania 170168
PA Frontier Comm.of Lakewood, Inc 170178
SC Frontier Comm. of the Carolinas, Inc (SC-Contel) 240526
SC Frontier Comm. of the Carolinas, Inc (SC-GTE) 240479
TN CTC Tennessee 294336
TN CTC Volunteer State 290580
TX GTE-SW Verizon-TX (Contel) 442154
TX GTE-SW Verizon-TX 442080
UT CTC Utah 504429
UT Navajo Comm - Utah 504449
WA Frontier Comm. Northwest, Inc (WA-Contel) 522449
WA Frontier Comm. Northwest, Inc (WA-GTE) 522416
WI Frontier Comm of St. Croix 330944
WI Frontier Comm. of Mondovi, Inc. 330912
WI Frontier Comm. of Viroqua, Inc. 330967
WI Frontier Comm. of Wisconsin, Inc. 330964
WI Frontier North, Inc (WI-GTE) 330886
WI Rhinelander Telco - Crandon 330870
WI Rhinelander Telco - Headwaters 330891
WI Rhinelander Telco - Rhinelander 330940
WI Rhinelander Telco - Rib Lake 330941
WV CTC West Virginia - Bluefield 204339
REDACTED—FOR PUBLIC INSPECTION

WV CTC West Virginia - Mountain St. 200271
WV CTC West Virginia - St. Marys 204338
WV Frontier West Virginia, Inc 205050
Please feel free to contact me with any further questions.
Sincerely,

/s/ AJ Burton
AJ Burton
Director of Federal Regulatory Affairs
Frontier Communications [phone]
Attachments

cc: Alexander Minard
FCC Form 481FCC Form 481 - Carrier Annual Reporting OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>Study Area Code <015>Study Area Name <020>Program Year <030>Contact Name: Person USAC should contact with questions about this data
<035>Contact Telephone Number: Number of the person identified in data line <030> <039>Contact Email Address: Email of the person identified in data line <030>

Data Collection Form

Form Type

54.313 and 54.422
Cassandra Guinness
2018
[e-mail]
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
REDACTED FOR PUBLIC INSPECTION
(200) Service Outage Reporting (Voice)FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
<220><a><b1><b2><b3><b4><c1><c2><d><e><f><g><h>
NORS
Reference
Number
Outage Start
Date
Outage Start
Time
Outage End
Date
Outage End
Time
Number of
Customers Affected Total Number of
Customers
911 Facilities
Affected
(Yes / No)
Service Outage
Description (Check
all that apply)
Did This Outage
Affect Multiple
Study Areas
(Yes / No)
Service Outage
Resolution
Preventative
Procedures
<210>For the prior calendar year, were there any reportable voice service outages?
Cassandra Guinness
2018
[e-mail]
-- See attached
worksheet --
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
Yes
REDACTED FOR PUBLIC INSPECTION
(300) Unfulfilled Service Request FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
<300> Unfulfilled service request (voice)
<310> Detail on attempts (voice)
<320> Unfulfilled service request (broadband)
<330> Detail on attempts (broadband)
Name of Attached Document
Name of Attached Document
Page 3
Page 3
Cassandra Guinness
2018
[e-mail]
474427ID330.pdf
CITIZENS-FRONTIER-ID
5857774557 ext.
0
474427
REDACTED FOR PUBLIC INSPECTION
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line
<030>
<039>Contact Email Address - Email Address of person identified in data line
<030>
<400>
Select from the drop-down list to indicate how you would like to report
voice complaints (zero or greater) for voice telephony service in the prior
calendar year for each service area in which you are designated an ETC for
any facilities you own, operate, lease, or otherwise utilize.
<410>Complaints per 1000 customers for fixed voice
<420>Complaints per 1000 customers for mobile voice
<430>
Select from the drop-down list to indicate how you would like to report
end-user customer complaints (zero or greater) for broadband service in
the prior calendar year for each service area in which you are designated
an ETC for any facilities you own, operate, lease, or otherwise utilize.
<440>
<450>
Complaints per 1000 customers for fixed broadband
Complaints per 1000 customers for mobile broadband
Page 4
Page 4
(400) Number of Complaints per 1,000 customers FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
Cassandra Guinness
2018
[e-mail]
0.54
Offered only fixed broadband
CITIZENS-FRONTIER-ID
5857774557 ext.
1.75
Offered only fixed voice
474427
REDACTED FOR PUBLIC INSPECTION
(500) Compliance With Service Quality Standards and Consumer Protection Rules FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
Page 5
Page 5
<500> Certify compliance with applicable service quality standards and consumer protection rules
<510>Descriptive document for Service Quality Standards & Consumer Protection Rules Compliance
<515> Certify compliance with applicable minimum service standards
Cassandra Guinness
474427ID510.pdf
Yes
2018
[e-mail]
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
REDACTED FOR PUBLIC INSPECTION
<010>
<015>
<020>
<030>
<035>
<039>
Study Area Code
Study Area Name
Program Year
Contact Name - Person USAC should contact regarding this data
Contact Telephone Number - Number of person identified in data line <030>
Contact Email Address - Email Address of person identified in data line <030>
(600) Functionality in Emergency Situations FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<600> Certify compliance regarding ability to function in emergency situations
Page 6
<610>Descriptive document for Functionality in Emergency Situations
Page 6
Cassandra Guinness
2018
Yes
[e-mail]
474427ID610.pdf
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
REDACTED FOR PUBLIC INSPECTION
<701>Residential Local Service Charge Effective Date
<702>Single State-wide Residential Local Service Charge
<703><a1><a2><a3><b1><b2>
State Exchange (ILEC)SAC (CETC)Rate Type
Residential Local
Service Rate
<c>
Total per line Rates and Fees
<b5>
Mandatory Extended Area
Service Charge
<b4>
State Universal Service Fee
<b3>
State Subscriber Line Charge
(700) Price Offerings including Voice Rate Data FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>
<015>
<020>
<030>
<035>
<039>
Study Area Code
Study Area Name
Program Year
Contact Name - Person USAC should contact regarding this data
Contact Telephone Number - Number of person identified in data line <030>
Contact Email Address - Email Address of person identified in data line <030>
Cassandra Guinness
1/1/2017
2018
-- See attached worksheet
--
[e-mail]
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
24.0
REDACTED FOR PUBLIC INSPECTION
<711><a2><b1><b2><c><d1><d2><d3><d4>
Exchange (ILEC)Residential Rate
State Regulated
Fees Total Rate and Fees
Broadband Service -
Download Speed
(Mbps)
Broadband Service -
Upload Speed (Mbps)
Usage Allowance
Action Taken When
Limit Reached {select}
<a1>
Usage Allowance
(GB)State
(710) Broadbrand Price Offerings FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
Cassandra Guinness
2018
[e-mail]
CITIZENS-FRONTIER-ID
5857774557 ext.
-- See attached
worksheet --
474427
REDACTED FOR PUBLIC INSPECTION
(800) Operating Companies FCC Form 481
Data Collection Form OMB Control No. 3060-0986
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
<810>Reporting Carrier
<811>Holding Company
<812>Operating Company
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
/OMB Control No. 3060-0819
Frontier Communications Corporation
Cassandra Guinness
Citizens Telecommunications Company of Idaho
2018
[e-mail]
Citizens Telecommunications Company of Idaho
CITIZENS-FRONTIER-ID
5857774557 ext.
-- See attached worksheet --
474427
REDACTED FOR PUBLIC INSPECTION
<910>Tribal Land(s) on which ETC Serves
<920>Tribal Government Engagement Obligation
<921>
<922>Feasibility and sustainability planning;
<923> Marketing services in a culturally sensitive manner;
<924>Compliance with Rights of way processes
<925>Compliance with Land Use permitting requirements
<926>Compliance with Facilities Siting rules
<927>Compliance with Environmental Review processes
<928>Compliance with Cultural Preservation review processes
<929>Compliance with Tribal Business and Licensing requirements.
(900) Tribal Lands Reporting FCC Form 481
Data Collection Form OMB Control No. 3060-0986
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
/OMB Control No. 3060-0819
Page 10
<900>Does the filing entity offer tribal land services? (Y/N)
Cassandra Guinness
2018
[e-mail]
No
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
REDACTED FOR PUBLIC INSPECTION
Page 11
(1000) Voice and Broadband Service Rate Comparability FCC Form 481
Data Collection Form OMB Control No. 3060-0986
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
/OMB Control No. 3060-0819
<1000> Voice services rate comparability certification
<1010> Attach detailed description for voice services rate
comparability compliance
Name of Attached Document
<1020> Broadband comparability certification
<1030> Attach detailed description for broadband
comparability compliance
Name of Attached Document
Page 11
Cassandra Guinness
474427ID1010.pdf
474427ID1030.pdf
2018
[e-mail]
Yes - Pricing is no more than the most recent applicable benchmark announced by
the Wireline Competition Bureau
CITIZENS-FRONTIER-ID
5857774557 ext.
Yes
474427
REDACTED FOR PUBLIC INSPECTION
(1100) No Terrestrial Backhaul Reporting FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
<1130>
Certify whether terrestrial backhaul options exist (Y/N) <1100>
Cassandra Guinness
2018
[e-mail]
CITIZENS-FRONTIER-ID
5857774557 ext.
Yes
474427
REDACTED FOR PUBLIC INSPECTION
(1200) Terms and Condition for Lifeline Customers FCC Form 481LifelineOMB Control No. 3060-0986/OMB Control No. 3060-0819Data Collection Form July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
<1210>Terms & Conditions of Voice Telephony Lifeline Plans
<1221>
<1222>
<1223>Additional charges for toll calls, and rates for each such plan.
<1220>Link to Public Website HTTP
Information describing the terms and conditions of any voice telephony service plans offered to Lifeline subscribers,
Details on the number of minutes provided as part of the plan,
www.frontier.com/discountprograms/lifelineprogram
Cassandra Guinness
2018
[e-mail]
CITIZENS-FRONTIER-ID
5857774557 ext.
4
4
4
474427
REDACTED FOR PUBLIC INSPECTION
FCC Form 481
OMB Control No. 3060-0986/OMB Control No. 3060-0819
(2005) Price Cap Carrier Additional Documentation
Data Collection Form
Including Rate-of-Return Carriers affiliated with Price Cap Local Exchange Carriers July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
July 2017 certification, this applies to Round 2 recipients of
Incremental Support.
<2022> Recipient certifies, representing year three after filing a notice of
acceptance of funding pursuant to 54.312(c), that the locations in
question are not receiving support under the Broadband Initiatives
Program or the Broadband Technology Opportunities Program for
projects that will provide broadband with speeds of at least 4
Mbps/1Mbps - 54.313(b)(2)(i). Round 2 recipients only.
<2023> The attachment on line 2024 includes a statement of the total amount of
capital funding expended in the previous year in meeting Connect
America Phase I deployment obligations, accompanied by a list of
census blocks indicating where funding was spent. This covers
year three - 54.313(b)(2)(ii). Round 2 recipients only.
<2024A> Round 2 Recipient of Incremental Support?
<2024B> Attach list of census blocks indicating where funding was spent in year
three - 54.313(b)(2)(ii). Round 2 recipients only.
Name of Attached Document Listing
Required Information
<2025A> Round 2 Recipient of Incremental Support?
<2025B> Attach geocoded Information for Phase I milestone reports (Round 2 for
year three) - Connect America Fund , WC Docket 10-90, Report and
Order, FCC 13-73, paragraph 35 (May 22, 2013).
Name of Attached Document Listing
Required Information
<2015> 2016 and future Frozen Support Certification 47 CFR § 54.313(c)(4)
Select the appropriate responses below (Yes, No, Not Applicable) to note compliance as a recipient of Incremental High Cost support, High Cost support to offset access charge
reductions, and Connect America Phase II support as set forth in 47 CFR § 54.313(b),(c),(d),(e). The information reported on this form and in the documents attached below is accurate.
Incremental Connect America Phase I reporting
<2011> 3rd Year Certification 47 CFR §54.313(b)(1)(ii) - Note that for the
Yes
Cassandra Guinness
474427ID2025.xlsm
2018
Yes
Yes
[e-mail]
Yes
Not Applicable
CITIZENS-FRONTIER-ID
474427ID2024.xlsm
5857774557 ext.
474427
Yes
REDACTED FOR PUBLIC INSPECTION
Page 15
FCC Form 481
OMB Control No. 3060-0986/OMB Control No. 3060-0819
(2005) Price Cap Carrier Additional Documentation
Data Collection Form
Including Rate-of-Return Carriers affiliated with Price Cap Local Exchange Carriers July 2013
Page 15
Price Cap Carrier Connect America ICC Support {47 CFR § 54.313(d)}
<2016> Certification support used to build broadband
Connect America Phase II Reporting {47 CFR § 54.313(e )}
<2017A> Connect America Fund Phase II recipient?
institutions to which the carrier newly began providing access to
broadband service in the preceding calendar year - 54.313(e)(1)(ii)(A)
Name of Attached Document Listing
Required Information
<2019> Recipient certifies that it bid on category one telecommunications and
Internet access services in response to all FCC Form 470 postings seeking
broadband service that meets the connectivity targets for the schools and
libraries universal service support program for eligible schools and
libraries located within any area in a census block where the carrier is
receiving Phase II model-based support, and that such bids were at rates
reasonably comparable to rates charged to eligible schools and libraries in
urban areas for comparable offerings - 54.313(e)(1)(ii)(C)
<2017C> Total amount of Phase II support, if any, the price cap carrier used for
capital expenditures in 2016.
<2018> Attach the number, names, and addresses of community anchor
1079712
Not Applicable
Yes
474427ID2018.xlsm
REDACTED FOR PUBLIC INSPECTION
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
Select from the drop down menu or check the boxes below to note compliance with 54.313(f)(1). Privately held carriers must ensure compliance with the
financial reporting requirements set forth in 47 CFR 54.313(f)(2). I further certify that the information reported on this form and in the documents
attached below is accurate.
Progress Report on 5 Year Plan
(3009) Carrier certifies to 54.313(f)(1)(iii)
(3010A)
(3010B) Name of Attached Document Listing Required
Information
(3012A)
(3012B) Name of Attached Document Listing Required
Information
(3013) (Yes/No)
(3014) (Yes/No)
(3015)
(3016)
(3017) Name of Attached Document Listing Required
Information
(3018) (Yes/No)
(3019)
(3020)
(3021)
(3022)
(3023)
(3024)
(3025)
(3026)
Please Provide Attachment
Community Anchor Institutions {47 CFR §
54.313(f)(1)(ii)}
Please Provide Attachment
Is your company a Privately Held ROR Carrier {47 CFR
§54.313(f)(2)}
If yes, does your company file the RUS annual report
Please check these boxes to confirm that the
attached PDF, on line 3017, contains the required
information pursuant to § 54.313(f)(2) compliance
requires:
Electronic copy of their annual RUS reports
(Operating Report for Telecommunications
Borrowers)
Document(s) with Balance Sheet, Income Statement
and Statement of Cash Flows
If the response is yes on line 3014, attach your
company's RUS annual report and all required
documentation
If the response is no on line 3014, is your company
audited?
If the response is yes on line 3018, please check the
boxes below to confirm your submission on line
3026 pursuant to § 54.313(f)(2), contains:
Either a copy of their audited financial statement; or
(2)a financial report in a format comparable to RUS
Operating Report for Telecommunications Borrowers
Document(s) for Balance Sheet, Income Statement
and Statement of Cash Flows
Management letter and/or audit opinion issued by
the independent certified public accountant that
performed the company’s financial audit.
If the response is no on line 3018, please check the
boxes below to confirm your submission on line
3026 pursuant to § 54.313(f)(2), contains:
Copy of their financial statement which has been
subject to review by an independent certified public
accountant; or 2) a financial report in a format
comparable to RUS Operating Report for
Telecommunications Borrowers
Underlying information subjected to a review by an
independent certified public accountant
Underlying information subjected to an officer
certification.
Document(s) with Balance Sheet, Income Statement
and Statement of Cash Flows
Attach the worksheet listing required information Name of Attached Document Listing Required
Information
(3005) Rate Of Return Carrier Additional Documentation FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
Page 16
Certification of Public Interest Obligations {47 CFR §
54.313(f)(1)(i)}
Cassandra Guinness
2018
[e-mail]
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
REDACTED FOR PUBLIC INSPECTION
(3005) Rate Of Return Carrier Additional Documentation (Continued)FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
Name of Attached Document Listing Required Information
Financial Data Summary
(3027) Revenue
(3028) Operating Expenses
(3029) Net Income
(3030) Telephone Plant In Service(TPIS)
(3031) Total Assets
(3032) Total Debt
(3033) Total Equity
(3034) Dividends
Cassandra Guinness
2018
[e-mail]
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
REDACTED FOR PUBLIC INSPECTION
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
4005 Rural Broadband Experiment
Authorized Rural Broadband Experiment (RBE) recipients must address the certification for public interest obligations, provide a list of newly served
community anchor institutions, and provide a list of locations where broadband has been deployed.
Public Interest Obligations – FCC 14-98 (paragraphs 26-29, 78)
Please address Line 4001 regarding compliance with the Commission’s public interest obligations. All RBE participants must provide a response to Line 4001.
4001. Recipient certifies that it is offering broadband to the identified locations meeting the requisite public
interest obligations consistent with the category for which they were selected, including broadband speed,
latency, usage capacity, and rates that are reasonably comparable to rates for comparable offerings in urban
areas?
Community Anchor Institutions – FCC 14-98 (paragraph 79)
4003a. RBE participants must provide the number, names, and addresses of community anchor institutions to
which they newly deployed broadband service in the preceding calendar year. On this line, please respond
(yes – attach new community anchors, no – no new anchors) to indicate whether this list will be provided.
If yes to 4003A, please provide a response for 4003B.
4003b. Provide the number, names and addresses
of community anchor institutions to which the
recipient newly began providing access to
broadband service in the preceding calendar year.
Name of Attached Document Listing Required Information
Broadband Deployment Locations – FCC 14-98 (paragraph 80)
4004a. Attach a list of geocoded locations to
which broadband has been deployed as of the
June 1st immediately preceding the July 1st filing
deadline for the FCC Form 481.
Name of Attached Document Listing Required Information
4004b. Attach evidence demonstrating that the
recipient is meeting the relevant public service
obligations for the identified locations. Materials
must at least detail the pricing, offered broadband
speed and data usage allowances available in the
relevant geographic area.
Name of Attached Document Listing Required Information
FCC Form 481 (4005) Rural Broadband Experiment Additional Documentation OMB Control No. 3060-0986/OMB Control No. 3060-0819 Data Collection Form
July 2013
Page 18
Cassandra Guinness
2018
[e-mail]
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
REDACTED FOR PUBLIC INSPECTION
Certification - Reporting Carrier FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
TO BE COMPLETED BY THE REPORTING CARRIER, IF THE REPORTING CARRIER IS FILING ANNUAL REPORTING ON ITS OWN BEHALF:
Printed name of Authorized Officer:
Certification of Officer as to the Accuracy of the Data Reported for the Annual Reporting for CAF or LI Recipients
Name of Reporting Carrier:
Signature of Authorized Officer:Date
I certify that I am an officer of the reporting carrier; my responsibilities include ensuring the accuracy of the annual reporting requirements for universal service support
recipients; and, to the best of my knowledge, the information reported on this form and in any attachments is accurate.
Title or position of Authorized Officer:
Telephone number of Authorized Officer:
Study Area Code of Reporting Carrier:Filing Due Date for this form:
Persons willfully making false statements on this form can be punished by fine or forfeiture under the Communications Act of 1934, 47 U.S.C. §§ 502, 503(b), or fine or imprisonment under Title 18 of the United States Code, 18 U.S.C. § 1001.
CERTIFIED ONLINE
07/03/2017
9199413005 ext.
Cassandra Guinness
Allison Ellis
2018
06/14/2017
[e-mail]
CITIZENS-FRONTIER-ID
VP, Regulatory Affairs
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
474427
REDACTED FOR PUBLIC INSPECTION
Certification - Agent / Carrier FCC Form 481Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
Certification of Agent Authorized to File Annual Reports for CAF or LI Recipients on Behalf of Reporting Carrier
TO BE COMPLETED BY THE AUTHORIZED AGENT:
Telephone number of Authorized Agent or Employee of Agent:
Signature of Authorized Agent or Employee of Agent:
Name of Authorized Agent Firm:
I, as agent for the reporting carrier, certify that I am authorized to submit the annual reports for universal service support recipients on behalf of the reporting carrier; I have provided
the data reported herein based on data provided by the reporting carrier; and, to the best of my knowledge, the information reported herein is accurate.
Date:
Name of Authorized Agent Employee:
Title or position of Authorized Agent or Employee of Agent
Name of Reporting Carrier:
Study Area Code of Reporting Carrier:Filing Due Date for this form:
Printed name of Authorized Officer:
Name of Reporting Carrier:
Study Area Code of Reporting Carrier:
Title or position of Authorized Officer:
Telephone number of Authorized Officer:
Filing Due Date for this form:
TO BE COMPLETED BY THE REPORTING CARRIER, IF AN AGENT IS FILING ANNUAL REPORTS ON THE CARRIER'S BEHALF:
Certification of Officer to Authorize an Agent to File Annual Reports for CAF or LI Recipients on Behalf of Reporting Carrier
I certify that (Name of Agent)_______________________________________________________ is authorized to submit the information reported on behalf of the reporting carrier. I
also certify that I am an officer of the reporting carrier; my responsibilities include ensuring the accuracy of the annual data reporting requirements provided to the authorized
agent; and, to the best of my knowledge, the reports and data provided to the authorized agent is accurate.
Date:
Name of Authorized Agent:
Signature of Authorized Officer:
Persons willfully making false statements on this form can be punished by fine or forfeiture under the Communications Act of 1934, 47 U.S.C. §§ 502, 503(b), or fine or imprisonment under Title 18 of the United States Code, 18 U.S.C. § 1001.
Persons willfully making false statements on this form can be punished by fine or forfeiture under the Communications Act of 1934, 47 U.S.C. §§ 502, 503(b), or fine or imprisonment under Title
18 of the United States Code, 18 U.S.C. § 1001.
Cassandra Guinness
2018
[e-mail]
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
REDACTED FOR PUBLIC INSPECTION
Attachments
REDACTED FOR PUBLIC INSPECTION
(200) Service Outage Reporting (Voice)FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
<220>
<a><b1><b2><b3><b4><c1><c2><d><e><f><g><h>
NORS
Reference
Number Outage Start
Date
Start
Time
Outage End
Date
End
Time
Customers
Affected
Number of
Customers
Facilities
Affected
(Yes / No)
Service Outage
Description (Check
all that apply)
Did This Outage
Affect Multiple
Study Areas
(Yes / No)
Service Outage
Resolution
Preventative
Procedures
Outage Outage Number of Total
911
<210>For the prior calendar year, were there any reportable voice service outages?
Cassandra Guinness
2018
[e-mail]
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
Yes
REDACTED FOR PUBLIC INSPECTION
Line 330 -
Frontier works to satisfy all service requests, but not every initiated order is ultimately fulfilled. There
are occasions when broadband service cannot be installed at the requesting address location due to
reasons such as distance, capacity, and equipment incompatibility. In those cases, Frontier will review
whether it can provide broadband service from other access points or utilize available equipment. If
Frontier’s review is unsuccessful, then the order is cancelled and the customer is notified.
REDACTED FOR PUBLIC INSPECTION

Line 510 – Description of Compliance with Service Quality Standards and Consumer Protection:
The Frontier ILEC companies certify that they comply with applicable state and FCC service
quality standards. Service quality metrics are monitored and reported on a monthly basis.
Frontier has implemented numerous Consumer Protection measures to protect customer
information from improper use and disclosure as well as to protect against fraud. For example,
Frontier has implemented Customer Proprietary Network Information (policies and procedures)
that are consistent with the FCC’s regulations. Frontier regularly trains employees who have
access to CPNI on the rules and our procedures for securing accounts and authenticating
callers. Frontier also has a comprehensive Identity Theft Protection Program (or Red Flag
program) which is consistent with the FTC’s guidance on measures to detect and prevent
identity theft. All employees are trained on Frontier’s Code of Business Conduct and Ethics,
which requires employees to protect sensitive customer information from improper use and
disclosure. Frontier also has a Data Privacy and Security policy which applies to all employees.
Further, Frontier also has implemented a strict third-party qualification protocol to prevent
unauthorized charges (“Cramming”) from appearing on customer’s bills. Frontier also follows a
“First Call” resolution policy, which aims to resolve customer complaints about unauthorized
charges in one call, without referral to any third party. In addition to the foregoing, Frontier,
has implemented customary IT security measures to protect our network and customer
information.
Frontier certifies compliance with Idaho state consumer protection rules; Idaho Telephone
Customer Relations Rules, IDAPA 31.41.01.
The Idaho state consumer protection rules are available at:
http://www.puc.idaho.gov/laws/Telephone_customer_relations_rules_2010.pdf

REDACTED FOR PUBLIC INSPECTION

Row 610 - Description of Functionality in Emergency Situations

In December 2013, the FCC adopted new rules to promote 911 resiliency, including requesting
initial certification of substantial progress towards meeting these new requirements by October
15, 2015. See Improving 911 Reliability; Reliability and Continuity of Communications Networks,
Including Broadband Technologies, 28 FCC Red 17476 (2013); see also Public Safety and
Homeland Security Bureau Announces Effective Dates of 911 Reliability Certification and PSAP
Outage Notification Requirements, Public Notice, 29 FCC Red 13900 (2014). On October 15,
2016, Frontier filed its certification that it is meeting the FCC's substantial progress goals.
Specifically, Frontier met and certified to all of the requirements related to back-up power,
circuit auditing, and network monitoring practices. Additionally, Frontier's network is
engineered to provide maximum capacity in order to handle excess traffic in the event of traffic
spikes resulting from emergency situations.
REDACTED FOR PUBLIC INSPECTION
(700) Price Offerings including Voice Rate Data FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
<701>Residential Local Service Charge Effective Date
<702>Single State-wide Residential Local Service Charge
<703>
<a1><a2><a3><b1><b2>
State Exchange (ILEC)SAC (CETC)Rate Type
Residential Local
Service Rate
<c>
Total per line Rates and Fees
<b5>
Mandatory Extended Area
Service Charge
<b4>
State Universal Service Fee
<b3>
State Subscriber Line Charge
Cassandra Guinness
1/1/2017
24.16
2018
[e-mail]
0.0All
CITIZENS-FRONTIER-ID
ID
5857774557 ext.
FR 0.024.0
474427
0.16
24.0
REDACTED FOR PUBLIC INSPECTION
(710) Broadband Price Offerings FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>

<711><a1><a2><b1><b2><c><d1><d2><d3><d4>
State Exchange (ILEC)Residential
Rate
State Regulated
Fees
Broadband Service -
Download Speed
(Mbps)

Cassandra Guinness
2018
[e-mail]
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
REDACTED FOR PUBLIC INSPECTION
(710) Broadband Price Offerings FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>

<711><a1><a2><b1><b2><c><d1><d2><d3><d4>
State Exchange (ILEC)Residential
Rate
State Regulated
Fees
Broadband Service -
Download Speed
(Mbps)

Cassandra Guinness
2018
[e-mail]
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
REDACTED FOR PUBLIC INSPECTION
(710) Broadband Price Offerings FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>

<711><a1><a2><b1><b2><c><d1><d2><d3><d4>
State Exchange (ILEC)Residential
Rate
State Regulated
Fees
Broadband Service -
Download Speed
(Mbps)

Cassandra Guinness
2018
[e-mail]
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
REDACTED FOR PUBLIC INSPECTION
(710) Broadband Price Offerings FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>

<711><a1><a2><b1><b2><c><d1><d2><d3><d4>
State Exchange (ILEC)Residential
Rate
State Regulated
Fees
Broadband Service -
Download Speed
(Mbps)

Cassandra Guinness
2018
[e-mail]
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
REDACTED FOR PUBLIC INSPECTION
(710) Broadband Price Offerings FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>

<711><a1><a2><b1><b2><c><d1><d2><d3><d4>
State Exchange (ILEC)Residential
Rate
State Regulated
Fees
Broadband Service -
Download Speed
(Mbps)

Cassandra Guinness
2018
[e-mail]
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
REDACTED FOR PUBLIC INSPECTION
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
(800) Operating Companies FCC Form 481
Data Collection Form OMB Control No. 3060-0986
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
<810>Reporting Carrier
<811>Holding Company
<812>Operating Company
/OMB Control No. 3060-0819
Frontier Communications Corporation
Cassandra Guinness
Citizens Telecommunications Company of Idaho
Frontier Communications of California
Frontier Communications of California
Frontier Citizens Utilities Rural
Frontier Communications of the Southwest Inc.
Frontier Navajo Communications / Frontier Navajo Communications Company
Frontier Communications of California
Frontier Communications of the South, LLC
2018
Frontier Communications of the White Mountains
Frontier Communications of Alabama, LLC
Frontier Communications of Lamar County, LLC
Frontier Comm. Northwest, Inc (ID-GTE)
CTC Illinois
Frontier Comm. of Iowa, Inc.
CTC Idaho
Frontier Comm. of Fairmount
Frontier Comm. of Georgia, Inc.
CTC-California (Global Valley)
Frontier of the South - Florida
Frontier Comm. of the Southwest, Inc (CA-Contel)
CTC California (West Coast)
[e-mail]
Frontier Comm.- Midland, Inc.
Frontier Comm. of Illinois, Inc.
Frontier Comm. - Schuyler, Inc.
Citizens Telecommunications Company of Idaho
CITIZENS-FRONTIER-ID
5857774557 ext.
542315
542344
541863
341183
472416
474427
351127
220387
220362
210318
341055
341079
341038
CTC California (Tuolomne)
Frontier of the South - Alabama
Frontier Comm. of Lamar County
Citizens Utilities Rural Company
CTC White Mountains
Navajo Comm - Arizona
Frontier Comm. of the Southwest, Inc (AZ-Contel)
CTC California (Golden St)
CTC California
Frontier Comm. of Alabama, Inc.
474427
Frontier Citizens Communications of Illinois
Frontier Communications Northwest Inc.
Frontier Communications of Idaho
Frontier Communications of Iowa, LLC
Frontier Communications of Georgia LLC
Frontier Communications of Fairmount LLC
Frontier Communications of the South, LLC
Frontier Communications of California
Frontier Communications of California
Frontier Communications of the Southwest Inc.
454449
542308
543402
544342
Frontier Communications of Illinois, Inc.
250301
250306
454426
250318
Frontier Communications - Midland, Inc.
452302
Frontier Communications - Schuyler, Inc.
452172
REDACTED FOR PUBLIC INSPECTION
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
(800) Operating Companies FCC Form 481
Data Collection Form OMB Control No. 3060-0986
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
<810>Reporting Carrier
<811>Holding Company
<812>Operating Company
/OMB Control No. 3060-0819
Frontier Communications Corporation
Cassandra Guinness
Citizens Telecommunications Company of Idaho
Frontier Communications of Indiana LLC
Frontier Communications of Thorntown LLC
Frontier Communications of the Carolinas LLC
Frontier Communications of DePue, Inc.
Frontier North Inc.
Frontier North Inc.
Frontier Communications of Orion, Inc.
2018
Frontier Communications - Prairie, Inc.
Frontier Communications of Lakeside, Inc.
Frontier Communications of Mt. Pulaski, Inc.
Frontier Comm. of Minnesota, Inc.
Frontier Comm. of Mississippi
CTC Minnesota-Lakes
CTC Minnesota-South
Frontier Midstates, Inc (MI-Alltel)
Frontier North, Inc (MI-GTE)
Frontier North, Inc (IN-GTE)
Frontier Comm. of Michigan, Inc.
Frontier Midstates, Inc (IN-Alltel)
Frontier North, Inc (IN-Contel)
[e-mail]
Frontier Comm. of the Carolinas, Inc (NC-Contel)
Frontier Comm. of the Carolinas, Inc (NC-GTE)
CTC Montana
Citizens Telecommunications Company of Idaho
CITIZENS-FRONTIER-ID
5857774557 ext.
320772
320779
323034
280460
361367
367123
361123
310695
313033
310682
230509
484322
230479
Frontier Comm. of Thorntown, Inc.
Frontier Comm. of Orion, Inc.
Frontier Comm. of Mt. Pulaski
Frontier Comm. of the Carolinas, Inc (IL-Alltel)
Frontier Comm. of Prairie, Inc.
Frontier North, Inc (IL-GTE)
Frontier Comm.-DePue, Inc.
Frontier Comm. of Indiana, Inc.
Frontier North, Inc. (IL-Contel)
Frontier Comm. of Lakeside, Inc.
474427
Frontier Communications of Mississippi LLC
Frontier Communications of Minnesota, Inc.
Frontier Citizens Communications of Minnesota
Frontier Citizens Communications of Minnesota
Frontier North Inc.
Frontier Midstates Inc.
Frontier Communications of Michigan, Inc.
Frontier North Inc.
Frontier North Inc.
Frontier Midstates Inc.
341015
341036
320750
320828
Frontier Communications of the Carolinas LLC
341061
341011
341073
341067
Frontier Communications of the Carolinas LLC
340998
Frontier Communications of Montana
343035
REDACTED FOR PUBLIC INSPECTION
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
(800) Operating Companies FCC Form 481
Data Collection Form OMB Control No. 3060-0986
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
<810>Reporting Carrier
<811>Holding Company
<812>Operating Company
/OMB Control No. 3060-0819
Frontier Communications Corporation
Cassandra Guinness
Citizens Telecommunications Company of Idaho
Frontier Ogden Telephone Company
Frontier Communications of New York, Inc.
Frontier Communications of the Southwest Inc.
Frontier Communications of New York
Frontier Communications of New York
Frontier Communications of New York
Fronter Communications of Nevada
2018
Fronter Communications of Nevada
Frontier Communications of Nebraska
Frontier Navajo Communications / Frontier Navajo Communications Company
Commonwealth of PA
Frontier Comm. of Breezewood
CTC Oregon
Frontier Comm. Northwest, Inc (OR-GTE)
Frontier North, Inc (OH-GTE)
Frontier of Michigan, Inc. - Ohio
Frontier Comm.-Seneca Gorham
Frontier Telephone of Rochester
Frontier Comm. of Sylvan Lake
Frontier Comm.-Ausable Valley
[e-mail]
Frontier Comm. of Oswayo River
Frontier Comm. of Pennsylvania
Frontier Comm. of Canton, Inc.
Citizens Telecommunications Company of Idaho
CITIZENS-FRONTIER-ID
5857774557 ext.
150122
150072
150128
170149
170161
532416
533401
300682
300615
150121
170194
170152
170168
Frontier Comm. of New York
CTC of Nevada - North
Navajo Comm - New Mexico
Frontier Comm. of the Southwest, Inc (NV-Contel)
CTC of Nevada - South
CTC of NY - Upstate
CTC of NY - Red Hook
CTC Ogden, Inc.
CTC of NY - Western Counties
CTC Nebraska
474427
Frontier Communications of Breezewood, LLC
Frontier Communications Commonwealth Telephone Company
Frontier Communications Northwest Inc.
Frontier Communications of Oregon
Frontier Communications of Michigan, Inc.
Frontier North Inc.
Frontier Telephone of Rochester, Inc.
Frontier Communications of Seneca-Gorham, Inc.
Frontier Communications of AuSable Valley, Inc.
Frontier Communications of Sylvan Lake, Inc.
154532
154534
150110
150100
Frontier Communications of Pennsylvania, LLC
494449
371128
554432
554431
Frontier Communications of Oswayo River LLC
154533
Frontier Communications of Canton, LLC
552302
REDACTED FOR PUBLIC INSPECTION
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
(800) Operating Companies FCC Form 481
Data Collection Form OMB Control No. 3060-0986
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
<810>Reporting Carrier
<811>Holding Company
<812>Operating Company
/OMB Control No. 3060-0819
Frontier Communications Corporation
Cassandra Guinness
Citizens Telecommunications Company of Idaho
Frontier Communications Northwest Inc.
Frontier Communications - St. Croix LLC
Frontier Communications of the Volunteer State
Frontier Communications of Utah
Frontier Navajo Communications / Frontier Navajo Communications Company
Frontier Communications Northwest Inc.
Frontier Communications of the Carolinas LLC
2018
Frontier Communications of Tennessee
Frontier Communications of Lakewood, LLC
Frontier Communications of the Carolinas LLC
CTC West Virginia - Bluefield
CTC West Virginia - Mountain St.
Rhinelander Telco - Rhinelander
Rhinelander Telco - Rib Lake
Rhinelander Telco - Crandon
Rhinelander Telco - Headwaters
Frontier Comm. of Wisconsin, Inc.
Frontier North, Inc (WI-GTE)
Frontier Comm. of Mondovi, Inc.
Frontier Comm. of Viroqua, Inc.
[e-mail]
Frontier West Virginia, Inc
The Southern New England Telephone Company
CTC West Virginia - St. Marys
Citizens Telecommunications Company of Idaho
CITIZENS-FRONTIER-ID
5857774557 ext.
330964
330967
330912
200271
204339
330941
330940
330891
330870
330886
205050
204338
135200
Frontier Comm of St. Croix
Frontier Comm. of the Carolinas, Inc (SC-GTE)
Frontier Comm. of the Carolinas, Inc (SC-Contel)
CTC Volunteer State
CTC Tennessee
Navajo Comm - Utah
CTC Utah
Frontier Comm. Northwest, Inc (WA-GTE)
Frontier Comm. Northwest, Inc (WA-Contel)
Frontier Comm.of Lakewood, Inc
474427
Frontier Communications of West Virginia
Frontier Communications of West Virginia
Rib Lake Telecom, Inc.
Frontier Rhinelander Telephone Company
Frontier Rhinelander Telephone Company
Frontier Rhinelander Telephone Company
Frontier North Inc.
Frontier Communications of Wisconsin LLC
Frontier Communications of Viroqua LLC
Frontier Communications of Mondovi LLC
504449
522449
522416
330944
Frontier Communications of Connecticut
240526
170178
294336
240479
Frontier West Virginia Inc.
504429
Frontier Communications of West Virginia
290580
REDACTED FOR PUBLIC INSPECTION
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
(800) Operating Companies FCC Form 481
Data Collection Form OMB Control No. 3060-0986
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
<810>Reporting Carrier
<811>Holding Company
<812>Operating Company
/OMB Control No. 3060-0819
Frontier Communications Corporation
Cassandra Guinness
Citizens Telecommunications Company of Idaho
Frontier Communications of Texas
Frontier Communications of Texas
Frontier Communications
2018
Frontier Communications
Frontier Communications of Virginia, Inc
Frontier Communications of Florida
[e-mail]
Citizens Telecommunications Company of Idaho
CITIZENS-FRONTIER-ID
5857774557 ext.
Frontier California Inc
Frontier Florida LLC
Frontier Southwest Incorporated
Frontier California Inc
Frontier Southwest Incorporated
Frontier Communications of Virginia, Inc
474427
210328
542319
542302
442080
442154
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Line 1010 - Voice Services Rate Comparability Compliance

The price of Frontier’s fixed voice service for each exchange included within this Frontier study area, as
listed on Line 703c of this Form 481 report, is below the FCC’s reasonable comparability benchmark for
voice services of $49.51 based on the results of the 2017 Urban Rate Survey for fixed Voice and
Broadband services released by the Wireline Competition Bureau on February 14, 2017 (WC Docket No.
10-90).

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Line 1030 – Broadband Services Rate Comparability Compliance

The price of Frontier’s fixed broadband services for each of the broadband services offered by Frontier
within this reported Study Area, as determined by the broadband service’s download and upload
bandwidths and usage allowance, is below the FCC’s reasonable comparability benchmarks for fixed
broadband services, based on the supported service’s download and upload bandwidths and usage
allowance, as reflected in the results of the 2017 Urban Rate Survey for fixed Voice and Broadband
Services released by the Wireline Competition Bureau on February 14, 2017 (WC Docket No. 10-90).

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FCC Form 481 OMB Control No. 3060-0986
Number Name Street Address State Zip
1
2
3
Template for Reporting Community Anchor Institutions (Lines 2018, 3012B, and 4003B)
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LINE 2024

<2024A> Round 2 Recipient of Incremental Support? Yes
<2024B> Attach list of census blocks indicating where
funding was spent in year three - 54.313(b)(2)(ii). Round
2 recipients only.
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Please complete the statement below:
Year 3
The total amount of capital funding expended in the previous year in meeting Connect
America Phase I deployment obligations is:$0.00
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Census block information (Federal
Information Processing Standard
(FIPS) code)
Funding spent per census block NECA assigned operating
company code (OCN)Study Area Code (SAC)
FCC Form 481 OMB Control No. 3060-0986 Please use this tab to report census block information indicating where funding was spent.
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LINE 2025

<2025A> Round 2 Recipient of Incremental Support? Yes
<2025B> Attach geocoded Information for Phase I milestone reports
(Round 2 for year three) - Connect America Fund, WC Docket 10-90,
Report and Order, FCC 13-73, paragraph 35 (May 22, 2013).
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Census block information (Federal
Information Processing Standard
(FIPS) code)
NECA assigned operating
company code (OCN)
Study Area Code
(SAC)
Common Language
Location Identifier
(CLLI) code
Latitude
(to six decimal places)
Longitude
(to six decimal places)
Please use this tab to report Geocoded Information.
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Census block information
(Federal Information
Processing Standard (FIPS)
code)
NECA assigned
operating company code
(OCN)
Study Area Code
(SAC)
Common Language
Location Identifier (CLLI)
code
Latitude
(to six decimal places)
Longitude
(to six decimal places)Explanation
FCC Form 481 OMB Control No. 3060-0986 Instructions: Please use this tab to report duplicated (if two or more locations have identical latitude and longitude coordinates) Geocoded information and provide an
explanation for the duplication (e.g., two apartments that are vertically aligned).
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