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HomeMy WebLinkAbout20170615Inland Telephone Co ETC Annual Reporting.pdfRECEIVED 2017 June 15 AM 9:41 IDAHO PUBLIC UTILITIES COMMISSION Page 1 Page 1 FCC Form 481FCC Form 481 - Carrier Annual Reporting OMB Control No. 3060-0986/OMB Control No. 3060-0819 July 2013 <010>Study Area Code <015>Study Area Name <020>Program Year <030>Contact Name: Person USAC should contact <035>Contact Telephone Number: <039>Contact Email Address: Data Collection Form Form Type 54.313 and 54.422 James K. Brooks 2018 jbrooks@inlandnet.com INLAND TEL-ID 5096492211 ext. 472423 INLAND TELEPHONE COMPANY ‐ SAC 472423 ID ATTACHMENTS TO THE FCC FORM 481 LINE 1210 ‐ TERMS & CONDITIONS OF VOICE TELEPHONY LIFELINE  PLANS  (472423 ID 1210 INLAND LIFELINE APPLICATION.pdf (472423 ID 1210 FCC FORM 555.pdf “Your Hometown Connection” (an Inland Networks Family Company)   LIFELINE ASSISTANCE From Inland Telephone Company Do you qualify for discounted monthly telephone service? Lifeline Discounts Inland Telephone Company (d/b/a Inland Networks) customers may be eligible to currently save $9.25 per month through the Federal Lifeline Program and, for Idaho residents, an additional $2.50 per month through the Idaho Telecommunications Service Assistance Program (ITSAP), administered through the Community Action Partnership Association of Idaho (CAPAI). Qualifying for Federal Lifeline Customers may qualify for Federal Lifeline assistance if they are currently participating in one or more of the following assistance programs:  Medicaid  Supplemental Security Income (SSI)  Temporary Assistance for Needy Families (TANF)  Federal Public Housing Assistance (FPHA) or Section 8  Supplemental Nutrition Assistance Program (SNAP)(Food Stamps)  Low Income Home Energy Assistance Program (LIHEAP)  National School Lunch Program’s Free Lunch Program Additionally, customers may qualify for Federal Lifeline if their total household income is at or below 135% of the Federal Poverty Guideline. Customers who are also residents of federally recognized Tribal Lands may qualify for additional Federal Lifeline support of up to $25 per month and may qualify for Lifeline under the assistance programs listed above or if they currently participate in one or more of the following assistance programs:  Bureau of Indian Affairs General Assistance  Tribally Administered Temporary Assistance for Needy Families (TTANF)  Head Start (must satisfy income qualifying standard)  Food Distribution Program on Indian Reservations (FDPIR) Signing-Up for Lifeline Service If you believe that you may qualify for Federal assistance, you must complete an application that can be obtained from a Customer Service Representative at 1-800-462-4578. For State assistance, Inland Telephone Company still asks that you complete an application however, qualifying for State assistance must be done through the applicable State agency; CAPAI for Idaho residents. Additional Information For additional information about the Federal Lifeline program, please visit www.usac.org/li . Important Information Lifeline assistance is a government assistance program that provides only eligible consumers with discounted service that is non-transferable and is available for only one discount per household. A household is defined, for purposes of the Lifeline program, as any individual or group of individuals living at the same address that share income and expenses. The Lifeline assistance is only available in areas where the company has Eligible Telecommunications Carrier status. The Federal Communications Commission has mandated that all recipients of Federal Lifeline certify their eligibility annually. City: State: City: State: PLEASE CHECK the corresponding box for the number of household members. 1 5 $38,394 2 6 $43,983 3 7 $49,586 4 8 $55,202 # $5,616 Tribal Identification Number: INLAND TELEPHONE COMPANY I certify that I qualify for Lifeline Support and am currently participating in one or more of the programs listed that I have checked below and am  providing a copy of my benefit or program participation card or award letter. (Please check all applicable boxes) I certify that my household income is at or below 135% of the federal poverty guidelines and therefore I qualify for Lifeline Support under  the federal income requirements and have provided proof of my qualifications. Telephone Number:Customer Name: Date of Birth: Service Address: Billing Address: CERTIFICATION BY CUSTOMER IN ORDER TO RECEIVE FEDERAL LIFELINE SUPPORT (509) 649-2211; (800) 462-4578 Fax: (509) 649-2555 Email: custserv@inlandnet.com Please respond completely. Inaccurate or incomplete responses may cause your application to be rejected.  Information provided should be that  of the account holder. 103 S. 2ND Street P.O. Box 171 Roslyn, WA 98941 Last 4 Digits of Social Security Number: FEDERAL PROGRAM ELIGIBILITY (DOCUMENTATION REQUIRED) Supplemental Nutrition Assistance Program  (SNAP)(f/k/a Food Stamps) Federal Public Housing Assistance (FPHA) Medicaid Veterans Pension and Survivors Benefit $21,627 $16,038 INCOME ELIGIBILITY (DOCUMENTATION REQUIRED) $27,216 $32,805 NOTE: THE ABOVE AMOUNTS ARE 2016 FEDERAL POVERTY LEVELS; SUBJECT TO CHANGE ANNUALLY. If I qualify for Federal Lifeline Support, I would like the Lifeline Support to be applied to my (Please select one): Telephone Service Internet Service (Must suscribe to at least a 10/1 service level) Bureau of Indian Affairs General Assistance Head Start (Income eligible) Food Distribution Program on Indian Reservations (FDPIR) Income Eligibility (See above Income Eligibility) For each additional household member add # of Additional: I certify that I qualify for tribal Lifeline Support, as I reside on land that meets the Bureau of Indian Affairs definition of "reservation" (any federally  recognized Indian tribe's reservation, Pueblo, or Colony including former reservations in Oklahoma, Alaska Native regions, Hawaiian Home Lands  and Indian Allotments) AND participate in one or more of the programs listed that I have checked below and am providing a copy of my benefit or  program participation card or award letter. (Please check all applicable boxes) Federal Public Housing Assistance (FPHA) Supplemental Security Income (SSI) Tribal Administered Temporary Assistance for Needy Families  (TTANF) Medicaid Veterans Pension and Survivors Benefit TRIBAL LIFELINE ELIGIBILITY (DOCUMENTATION REQUIRED) Supplemental Security Income (SSI) Supplemental Nutrition Assistance Program  (SNAP)(f/k/a Food Stamps) SUBSCRIBER CERTIFICATION It is understood that by participating in the Lifeline program, the support that I receive is not actual payment to me but a discount on my monthly  billed service.  Participating in Lifeline does not protect me from collection procedures if I do not pay my telephone or Internet bill.  I fully  understand that this discount, as well as the criteria for participation in the Lifeline Program, may change and I may no longer qualify, or the  amount of support may increase or decrease. Filename: 161025 LIFELINE CERTIFICATION FORM.xlsx LIFELINE CERTIFICATION Page 1 of 3 INLAND TELEPHONE COMPANY (509) 649-2211; (800) 462-4578 Fax: (509) 649-2555 Email: custserv@inlandnet.com 103 S. 2ND Street P.O. Box 171 Roslyn, WA 98941 DATE Inland Telephone Company will keep the information contained in this form confidential, except as required by federal or state law. ALL INFORMATION  COMPLETED ON THIS FORM IS SUBJECT TO STATE AND FEDERAL PERJURY PENALTIES. SIGNATURE OF APPLICANT I certify that the information provided on this form is true and correct to the best of my knowledge under penalty of perjury and if I have provded  any misleading statements in order to receive support, I will be liable for any support received, my service may be discontinued, it may result in de‐ enrollment and my being barred from the program and I would be subject to state and federal fines and imprisonment. As the Certifying Subscriber, I certify that, (i) the service is for me and not a member of the household; (ii) I am not listed as a dependent on  someone else’s tax return; and, (iii) the service address is my primary residence.  I further certify that the service that I receive from Inland  Telephone Company is my main service line and neither I nor anyone in my household receives Lifeline Support for any other telecommunications  service.  Further, I understand that Lifeline is a federal benefit program that provides a monthly discount on either home or mobile service and  ONLY ONE Lifeline discount is allowed per household.  Members of a household are not permitted to receive Lifeline Support from multiple  telecommunications providers.  I understand that violation of the one‐per‐household requirement will result in de‐enrollment from the program  and possible fines and imprisonment.  As the Certifying Subscriber claiming income eligibility, I certify that the documentation I have provided  accurately represents: (i) my household income and the number of persons in my household; or, (ii) proof of participation in an eligible program. I fully understand that the Lifeline Program is administered by the Universal Service Administration Company (USAC) under the guidance and  authority of the Federal Communications Commission (FCC)and that all of the information that I have supplied pertaining to my eligibility will be  shared with USAC and the FCC and I give my consent to do so. I certify that I will notify Inland Telephone Company within 30 days,(i) if for any reason I should no longer participate in any of the eligible programs or qualify by  income, and or (ii) if I move from the address provided on this form.  If my address listed above is temporary, I certify that I will verify my address to Inland  Telephone Company every 90 days.  I understand that if I fail to respond to an attempt to verify my address within 30 days, my Lifeline support may be  terminated.  I understand that if I fail to give notice as required, I am subject to penalties, including de‐enrollment, being barred from the program and fines and  imprisonment. Further, I fully understand that in order to continue to receive this support, I must annually, or more often, certify my eligibility and provide proof of eligibility.  I  understand that my failure to timely re‐certify will result in de‐enrollment and termination of my Lifeline benefits. I understand that Lifeline Support is not transferrable and that I may not transfer my service to any individual, including another eligible Lifeline Support  recipient.  I further understand that if my service goes unused for 60 days, my service will be suspended subject to a 30 day period in which I may use the service  or contact Inland Telephone Company to confirm that I want to continue receiving the service. APPLICANT (PRINTED) Filename: 161025 LIFELINE CERTIFICATION FORM.xlsx LIFELINE CERTIFICATION Page 2 of 3 INLAND TELEPHONE COMPANY (509) 649-2211; (800) 462-4578 Fax: (509) 649-2555 Email: custserv@inlandnet.com 103 S. 2ND Street P.O. Box 171 Roslyn, WA 98941 1) YES NO > >If you checked NO, please answer question #2. 2) A.YES NO B.YES NO C.YES NO D.YES NO E.Other YES NO > > 3) YES NO > > Please initial the certification below and sign and date this worksheet which must accompany your Lifeline application. A. B. DATE If you checked NO for each statement above, you do not need to answer the remaining questions.  Please initial line B, below, and sign and date the  worksheet. If you checked YES, please answer question #3. Do you share living expenses (bills, food, etc.) and share income (either your income, the other person’s income or both incomes  together) with at least one of the adults listed above in question #2? If you checked NO, then your address includes more than one household.  Please initial lines A and B below, and sign and date the worksheet. If you checked YES, then your address includes only one household.  You may not sign up for Lifeline because someone in your household already  receives Lifeline. The adults you live with are part of your economic unit if they contribute to and share in the income and expenses of the household.  An adult is  any person 18 years of age or older, or an emancipated minor (a person under age 18 who is legally considered to be an adult).  Household  expenses include food, health care expenses (such as medical bills) and the cost of renting or paying a mortgage on your place of residence (a  house or apartment, for example) and utilities (including water, heat and electricity).   Income includes salary, public assistance benefits, social  security payments, pensions, unemployment compensation, veteran’s benefits, inheritances, alimony, child support payments, worker’s  com ensation benefits  gifts  and lotter  winnin s Spouses and domestic partners are considered to be part of the same household.  Children under the age of 18 living with their parents or  guardians are considered to be part of the same household as their parents or guardians.  If an adult has no income, or minimal income, and lives  with someone who provides financial support to that adult, both people are considered part of the same household. SIGNATURE OF APPLICANT CERTIFICATION LIFELINE HOUSEHOLD WORKSHEET If you checked YES, you may not sign up for Lifeline because someone in your household already receives Lifeline.  Only ONE Lifeline discount is  allowed per household. Other than a spouse or partner, do other adults (people over the age of 18 or emancipated minors) live with you at your address? Another adult relative (such as a sibling, aunt,  cousin, grandparent, grandchild, etc..) An adult roommate An adult son or daughter A parent Your household is everyone who lives together at your address as one economic unit (including children and people who are not related to you). I certify that I live at an address occupied by multiple households. I understand that violation of the one‐per‐household requirement is against the Federal Communications Commission's rules and may  result in me losing my Lifeline benefits, and potentially, prosecution by the United States Government. APPLICANT (PRINTED) You have been asked to complete this Worksheet because someone else may currently receive a Lifeline‐supported service at your address.  This  other person may or may not be a part of your household.  Answer the questions below to determine whether there is more than one household  residing at your address. Does your spouse or domestic partner (that is, someone you are married to or in a relationship with) already receive a Lifeline‐ discounted phone? (check NO if you do not have a s ouse or partner Filename: 161025 LIFELINE CERTIFICATION FORM.xlsx LIFELINE CERTIFICATION Page 3 of 3 (509) 649-2211; (800) 462-4578 Fax: (509) 649-2555 Email: custserv@inlandnet.com 103 S. 2ND Street P.O. Box 171 Roslyn, WA 98941 INLAND TELEPHONE COMPANY > > > > > > > > > > ACCEPTABLE DOCUMENTATION REQUIRED FOR LIFELINE INCOME ELIGIBILITY When requesting Lifeline based on income eligibility (i.e., the consumer’s household income is at or below 135% of the Federal Poverty  Guidelines), the consumer must provide documentation of income eligibility at the time of enrollment.  Any one of the following documents is  acceptable to be used to verify income eligibility for Lifeline: The prior year’s Federal Tax Return; or The prior year’s State Tax Return; or The prior year’s Tribal Tax Return; or Three consecutive months’ worth of income statements from an employer or paycheck stubs within the current calendar year; or Divorce Decree documenting income; or Child Support Document documenting income; or Social Security Statement of Benefits; or Veterans Administration Statement of Benefits; or An Unemployment/Worker’s Compensation Statement of Benefits; or Federal or Tribal Notice Letter of Participation in General Assistance. If the consumer presents documentation of income that does not cover a full year, such as current pay stubs, the consumer must present three  consecutive months’ worth of the same types of document within the calendar year. Filename: 160527 LIFELINE CERTIFICATION FORM.xlsx LIFELINE CERTIFICATION Page 4 of 4 LINE 510 ‐ COMPLIANCE WITH SERVICE QUALITY STANDARDS AND  CONSUMER PROTECTION RULES (472423 ID 510 SERVICE QUALITY AND CPNI CERTIFICATION.pdf (472423 ID 510 ITC CPNI PROCEDURES.pdf 1 STATEMENT REGARDING OPERATING PROCEDURES IMPLEMENTING 47 C.F.R. PART 64 SUBPART U GOVERNING USE OF CUSTOMER PROPRIETARY NETWORK INFORMATION (CPNI) MARCH 1, 2017 The following statement explains how the operating procedures of Inland Telephone Company (“Inland” or “Company”) ensure that it is in compliance with the Commission’s CPNI rules, as codified at 47 C.F.R. Part 64 Subpart U (§§ 64.2001-64.2011) and is relevant to calendar year 2016. Except as otherwise indicated, the following applies with respect to the Commission’s rules in effect both before and after the December 8, 2007 effective date of the Commission’s April 2, 2007 Report and Order in CC Docket No. 96-115. See FCC 07-22 (rel. Apr. 2, 2007); Public Notice, DA 07-4915 (rel. Dec. 6, 2007). This statement covers calendar year 2016. I. Use of customer proprietary network information without customer approval. A. Inland may use, disclose, or permit access to CPNI for the purpose of providing or marketing service offerings among the categories of service to which the customer already subscribes from Inland, without customer approval. B. Inland may not use, disclose, or permit access to CPNI to market to a customer, service offerings that are within a category of service to which the subscriber does not already subscribe from Inland, unless Inland has customer approval to do so, except as described in Section I.C. (1) Inland may use, disclose or permit access to CPNI derived from their provision of local exchange service or interexchange service, without customer approval, for the provision of CPE and information services, such as call answering, voice mail or messaging, voice storage and retrieval services, and fax storage and retrieval services. (2) Inland may not use, disclose or permit access to CPNI to identify or track customers that call competing service providers except for CPNI made available to other telecommunications carriers pursuant to tariffed or detariffed billing and collection arrangements and billing and collection services provided pursuant thereto. The Company does not sell CPNI to any third-party for any purpose. C. Inland may use, disclose, or permit access to CPNI, without customer approval, as follows: (1) Inland may use, disclose, or permit access to CPNI, in its provision of inside wire installation, maintenance, and repair services. (2) Inland may use CPNI to market services formerly known as adjunct-to- basic services, such as, but not limited to, speed dialing, computer-provided directory 2 assistance, call monitoring, call tracing, call blocking, call return, repeat dialing, call tracking, call waiting, caller I.D., call forwarding, and certain Centrex features. D. Inland may use, disclose, or permit access to CPNI to protect Inland’s rights or property; to protect its users and other carriers from fraudulent, abusive, or unlawful use of, or subscription to, Inland’s services; and to render, provision, bill or collect for services. Inland provides local exchange telephone service and access to long distance service providers in six exchanges in the states of Idaho and Washington. Inland’s operating procedures comply with the above requirements and include, but are not limited to, the provisions described below. The Company does not engage in any outbound telemarketing. Outbound print marketing, if any, that may be distributed by the Company by mail is addressed to all subscribers or customers within the applicable geographic area, zip code(s) and/or telephone number prefix(es), without regard to the specific services that the subscriber or customer receives, or does not receive, from the Company and/or the Company’s affiliates. Under Company policy, none of the Company’s affiliates is permitted to use any CPNI of the Company for any outbound telemarketing or outbound print marketing. Moreover, the Company does not use any CPNI for any inbound marketing of services that are not within a category of service (i.e., local and interexchange) to which the customer already subscribes from the Company and/or one or more of the Company’s affiliates. The Company does not sell, or provide access to any third party to, any of the Company’s CPNI for purposes of marketing the services of the Company or of any of its affiliates, other than as permitted without prior customer approval with respect to the Company’s affiliates. Except for CPNI made available to other telecommunications carriers pursuant to tariffed or detariffed billing and collection arrangements and billing and collection services provided pursuant thereto, and pursuant to Commission-mandated carrier change procedures, the Company does not provide CPNI to any third-party for any purpose. The Company, its employees and agents may make such other uses and disclosures of, and permit access to, CPNI without customer approval as are permitted by applicable statute, rule, regulation or order. Such uses, disclosures or access may include those authorized by Sections 222(c) and (d) of the Communications Act of 1934, as amended, by Section 64.2005 of the Commission’s rules and by orders of the Commission. Except as set forth above, the Company does not provide any CPNI to any governmental entity, or to any other third party, other than: pursuant to subpoena or other lawful process or with the subscriber’s prior written consent, or in accordance with the authentication and other requirement described at Section IV below and in the FCC’s rules, as a result of a person representing himself or herself to be the subscriber (or the subscriber’s duly authorized agent) and having confirmed his or her identity or authority by providing to the Company appropriate identifying information (such as Social Security Number, driver’s license number, mother’s maiden name, user name or password, as appropriate or otherwise required). 3 II. Approval required for use of customer proprietary network information. A. Inland may obtain customer approval through written, oral or electronic methods. (1) Inland does not seek or obtain oral approval, and therefore does not bear the burden of demonstrating that such approval has been given in compliance with the FCC’s rules. (2) A customer’s approval or disapproval obtained by Inland to use, disclose, or permit access to the customer’s CPNI, the use of CPNI outside of the customer’s total service relationship with Inland must remain in effect until the customer revokes or limits such approval or disapproval. (3) Inland must maintain records of notification and approval, whether oral, written or electronic, for at least one year. B. Use of Opt-Out and Opt-In Approval Processes. (1) Except where use, disclosure, or access to CPNI is otherwise permitted without prior customer approval (as described above), Inland only uses, discloses or permits access to CPNI upon opt-out or opt-in approval, consistent with Section 64.2007 of the Commission’s rules and, by December 8, 2007, with the Commission’s amended rules. Inland’s process is described in Section II.A above. (2) Except for use and disclosure of CPNI that is permitted without customer approval under Section I, or that is described Section II.B, or as otherwise provided in section 222 of the Communications Act of 1934, as amended, Inland may only use, disclose, or permit access to its customer’s individually identifiable CPNI subject to opt- in approval. The Company currently does not use CPNI in a manner that requires prior customer approval. Should Inland’s policy change, however, Inland shall implement the foregoing policies to ensure the FCC’s rules are complied with. III. Notice required for use of customer proprietary network information. A. Notification, Generally. (1) Prior to any solicitation for customer approval, Inland must provide notification to the customer of the customer’s right to restrict use of, disclosure of, and access to that customer’s CPNI. (2) Inland must maintain records of notification, whether oral, written or electronic, for at least one year. B. Individual notice to customers must be provided when soliciting approval to use, disclose, or permit access to customers’ CPNI. 4 C. Content of Notice. Customer notification must provide sufficient information to enable the customer to make an informed decision as to whether to permit Inland to use, disclose, or permit access to, the customer’s CPNI. (1) The notification must state that the customer has a right, and Inland has a duty, under federal law, to protect the confidentiality of CPNI. (2) The notification must specify the types of information that constitute CPNI and the specific entities that will receive the CPNI, describe the purposes for which CPNI will be used, and inform the customer of his or her right to disapprove those uses, and deny or withdraw access to CPNI at any time. (3) The notification must advise the customer of the precise steps the customer must take in order to grant or deny access to CPNI, and must clearly state that a denial of approval will not affect the provision of any services to which the customer subscribes. However, Inland may provide a brief statement, in clear and neutral language, describing consequences directly resulting from the lack of access to CPNI. (4) The notification must be comprehensible and must not be misleading. (5) If written notification is provided, the notice must be clearly legible, use sufficiently large type, and be placed in an area so as to be readily apparent to a customer. (6) If any portion of a notification is translated into another language, then all portions of the notification must be translated into that language. (7) Inland may state in the notification that the customer’s approval to use CPNI may enhance Inland’s ability to offer products and services tailored to the customer’s needs. Inland also may state in the notification that it may be compelled to disclose CPNI to any person upon affirmative written request by the customer. (8) Inland may not include in the notification any statement attempting to encourage a customer to freeze third-party access to CPNI. (9) The notification must state that any approval or denial of approval for the use of CPNI outside of the service to which the customer already subscribes from Inland is valid until the customer affirmatively revokes or limits such approval or denial. (10) Inland’s solicitation for approval must be proximate to the notification of a customer’s CPNI rights. D. Notice Requirements Specific to Opt-Out. Inland must provide notification to obtain opt-out approval through electronic or written methods, but not by oral communication (except as provided in paragraph F of this section). The 5 contents of any such notification must comply with the requirements of paragraph C of this section. (1) Inland must wait a 30-day minimum period of time after giving customers notice and an opportunity to opt-out before assuming customer approval to use, disclose, or permit access to CPNI. Inland may, in its discretion, provide for a longer period. Inland must notify customers as to the applicable waiting period for a response before approval is assumed. (i) In the case of an electronic form of notification, the waiting period shall begin to run from the date on which the notification was sent; and (ii) In the case of notification by mail, the waiting period shall begin to run on the third day following the date that the notification was mailed. (2) Insofar as Inland is using the opt-out mechanism, it must provide a Notice to its customers every two years. (3) If Inland uses e-mail to provide opt-out notices, it must comply with the following requirements in addition to the requirements generally applicable to notification: (i) Inland must obtain express, verifiable, prior approval from consumers to send notices via e-mail regarding its service in general, or CPNI in particular; (ii) Inland must allow customers to reply directly to e-mails containing CPNI notices in order to opt-out; (iii) Opt-out e-mail notices that are returned to Inland as undeliverable must be sent to the customer in another form before Inland may consider the customer to have received notice; (iv) Inland must ensure that the subject line of the message clearly and accurately identifies the subject matter of the e-mail; and (v) Inland must make available to every customer a method to opt-out that is of no additional cost to the customer and that is available 24 hours a day, seven days a week. Inland may satisfy this requirement through a combination of methods, so long as all customers have the ability to opt-out at no cost and are able to effectuate that choice whenever they choose. E. Notice Requirements Specific to Opt-In. Inland may provide notification to obtain opt-in approval through oral, written, or electronic methods. The contents of any such notification must comply with the requirements of paragraph C of this section. 6 F. Notice Requirements Specific to One-Time Use of CPNI. (1) Inland may use oral notice to obtain limited, one-time use of CPNI for inbound and outbound customer telephone contacts for the duration of the call, regardless of whether Inland uses opt-out or opt-in approval based on the nature of the contact. (2) The contents of any such notification must comply with the requirements of paragraph C of this section, except that Inland may omit any of the following notice provisions if not relevant to the limited use for which Inland seeks CPNI: (i) Inland need not advise customers that if they have opted-out previously, no action is needed to maintain the opt-out election; (ii) Inland need not advise customers that they may share CPNI with their affiliates or third parties and need not name those entities, if the limited CPNI usage will not result in use by, or disclosure to, an affiliate or third party; (iii) Inland need not disclose the means by which a customer can deny or withdraw future access to CPNI, so long as Inland explains to customers that the scope of the approval Inland seeks is limited to one-time use; and (iv) Inland may omit disclosure of the precise steps a customer must take in order to grant or deny access to CPNI, as long as Inland clearly communicates that the customer can deny access to his CPNI for the call. The Company currently does not use CPNI in a manner that requires prior customer approval. Should Inland’s policy change, however, Inland shall implement the foregoing policies to ensure the FCC’s rules are complied with. IV. Safeguards required for use and disclosure of customer proprietary network information. A. Inland must implement a system by which the status of a customer’s CPNI approval can be clearly established prior to the use of CPNI. Inland’s policies and procedures are detailed in Section II above. B. Effective December 8, 2007, Inland may release call detail information during a customer initiated telephone contact only if reasonable authentication procedures are complied with and (1) the customer provides Inland with a pre-established password, (2) Inland, at the customer’s request, sends the call detail information to the customer’s address of record provided the address of record has been associated with the account for at least thirty (30) days, or (3) when Inland calls the telephone number of record to disclose the call detail information. Inland is permitted to create a back-up customer authentication method for lost or forgotten passwords. Inland is also prohibited from releasing call detail information during a retail visit without the appropriate password or valid photo identification. However, if the during a customer-initiated telephone contact, the customer is able to provide without assistance from Inland personnel all of the call detail information necessary to 7 address a customer service issue (i.e., the telephone number called, when it was called, and if applicable the amount charged for the call), then Inland personnel are permitted to proceed with its routine customer care procedures. C. Not later than June 8, 2008, Inland must authenticate a customer without readily available biographical or account information prior to allowing the customer on-line access to CPNI related telecommunication service account. Once authenticated, the customer may only obtain on-line access to CPNI related telecommunications service account through a password. D. Effective December 8, 2007, Inland is required to notify customers immediately when a password or back-up means of authentication for lost or forgotten passwords, on-line account, or address of record is created or changed. Such notification is not required when the customer initiates service, including the selection of a password. E. Business customers are exempt from the password requirements which became effective December 8, 2007, if: the customer is contractually bound to Inland, is serviced by a dedicated Inland account representative as the primary contact, and within the contract Inland is responsible to address its CPNI obligations. If, at any point, the business customer must go through a call center to reach a customer service representative, then the exemption does not apply. F. Inland trains its personnel as to when they are and are not authorized to use CPNI, and Inland must have an express disciplinary process in place. G. Inland must maintain a record, electronically or in some other manner, of its own and its affiliates’ sales and marketing campaigns that use its customers’ CPNI. Inland shall maintain a record of all instances where CPNI was disclosed or provided to third parties, or where third parties were allowed access to CPNI. The record must include a description of each campaign, the specific CPNI that was used in the campaign, and what products and services were offered as a part of the campaign. Inland shall retain the record for a minimum of one year. H. Inland must establish a supervisory review process regarding its compliance with the FCC’s CPNI rules for outbound marketing situations and maintain records of its compliance for a minimum period of one year. Specifically, sales personnel must obtain supervisory approval of any proposed outbound marketing request for customer approval. I. Effective December 8, 2007, Inland must take reasonable measures to discover and protect against attempts to gain unauthorized access to CPNI, which may include encryption of its databases. Inland must properly authenticate a customer prior to disclosing CPNI based on a customer-initiated telephone contact, on-line account access, or an in-store visit. Inland must take measures to protect CPNI stored in its internal databases from potential unauthorized access, and evaluate and increase its security measures should it discover an increase in attempts to gain access to unauthorized information. J. Inland must provide written notice within five business days to the FCC of any instance where the opt-out mechanisms do not work properly, to such a degree that consumers’ inability to opt-out is more than an anomaly. 8 (1) The notice shall be in the form of a letter, and shall include Inland’s name, a description of the opt-out mechanism(s) used, the problem(s) experienced, the remedy proposed and when it will be/was implemented, whether the relevant state commission(s) has been notified and whether it has taken any action, a copy of the notice provided to customers, and contact information. (2) Such notice must be submitted even if Inland offers other methods by which consumers may opt-out. K. Effective December 8, 2007, Inland has a general duty to first inform federal law enforcement agencies, followed up by notification to affected customers, after reasonable determination of a breach of its customers’ CPNI. (1) Inland must file an electronic notification to the United States Secret Service (USSS) and the Federal Bureau of Investigation (FBI) within seven (7) business days through the central reporting facility furnished by the Commission. (2) Inland is prohibited from notifying customers or the general public of the breach until seven (7) business days have passed after notification to the USSS and FBI unless under certain specified circumstances: (a) Inland identifies an “extraordinary need to notify customers” before that period or (b) An ongoing or potential investigation or national security requires customer disclosure to be potentially delayed for up to thirty (30) days. Inland must notify the affected customer(s) after the applicable period. (3) Inland must maintain a record, whether electronically or in some other manner of any breaches discovered, notifications made to the USSS or FBI and notifications made to customers. The record must include, if available, dates of discovery and notification, a detailed description of the CPNI that was the subject of the breach, and the circumstances of the breach. Records must be maintained for a two (2) year period. Inland’s operating procedures comply with all of the above requirements, including those that became effective December 8, 2007. With respect to online authentication in particular, Inland implemented measures to ensure compliance by the applicable June 8, 2008 deadline. As previously discussed, the Company currently does not use CPNI in a manner that requires prior customer approval. Should Inland’s policy change, however, Inland shall implement the relevant aforementioned policies to ensure the FCC’s rules are complied with. Inland notes in particular that:  Company personnel are trained as to when they are and are not authorized to use CPNI, and that an express process is in place such that violations of these procedures may result in disciplinary action, up to and including termination of employment.  Inland does not provide customers’ with online access to their CPNI at this time.  With respect to business customers subject to Section IV.E above, Inland requires them to provide the names of all that are authorized to have access to the account and at what authorization level (e.g. to make service changes, request additional services, 9 billing inquiries) and further requires that a 6 to 10-place alphanumeric password be established.  Operating procedures have been implemented to comply with the remaining requirements described above and applicable to Inland’s use, disclosure of and third party access to CPNI. V. Supplemental Information Effective December 8, 2007, the FCC’s rules require that the annual certification filed pursuant to 47 C.F.R. § 64.2009(e) disclose any actions taken against data brokers and a summary of all consumer complaints received in the previous calendar year regarding the unauthorized release of CPNI. Inland is not aware of any consumer complaints regarding the unauthorized release of CPNI and has not taken action against any data brokers. As of January 3, 2017, telecommunications carriers no longer are subject to the specific recordkeeping and annual CPNI compliance certification requirements contained in Sections 64.2009(c) and (e) of the Commission’s rules however, the Inland maintains these procedures. LINE 610 ‐ FUNCTIONALITY IN EMERGENCY SITUATIONS (472423 ID 610 FINCTIONAL IN EMERGENCIES CERTIFICATION.pdf LINE 920 ‐ TRIBAL GOVERNMENT ENGAGEMENT OBLIGATION (472423 ID 920 TRIBAL ENGAGEMENT STATEMENT.pdf) (472423 ID 920 EAGLE RIVER‐TRIBAL EXAMPLE.pdf LINE 920    TRIBAL ENGAGEMENT STATEMENT Although the Lenore exchange service area of Inland Telephone Company, Study Area Code 472423, is within the conventional boundaries of the Nez Perce Tribe reservation, the exchange primarily consists of private property (non-tribal owned). The Company did not perform a needs assessment, deployment planning, feasibility, or sustainability planning with a focus on Tribal community anchor institutions since the Company does not serve the areas in which the Nez Perce have their tribal headquarters, administration, enterprises, cultural center, hatchery, or any anchor institutions. As for subscribers, the Company would not know if a subscriber was a tribal member unless they were claiming Tribal Lifeline. Inland Telephone Company is an equal opportunity provider and does not ask or keep track of race, creed, color or sexual orientation when providing service; to keep track of this information may be considered profiling which the Company does not engage in. The Company fully cooperates with the Nez Perce Tribe in matters involving easements, rights of way and any build that may require the possible disturbance of tribal ground; potential archeological study whether the ground is tribally owned or not. Attached is a copy of correspondence from a contractor, Eagle River Development LLC, contracted by the Company to perform a study compliant to the National Environmental Policy Act for a proposed tower site. The study demonstrates that although the proposed tower site is not on tribal owned property, the Company seeks Section 106 concurrence from the Nez Perce Tribe as it is located within the traditional boundaries of the Nez Perce Reservation. LINE 1010 ‐ VOICE SERVICE RATE COMPARABILITY COMPLIANCE (472423 ID 1010 VOICE SERVICES COMPARABILITY CERTIFICATION.pdf LINE 1030 ‐ BROADBAND COMPARABILITY COMPLIANCE (472423 ID 1030 BROADBAND SERVICES COMPARABILITY CERTIFICATION.pdf LINE 3010B ‐ CERTIFICATE OF PUBLIC INTEREST {47 CFR §  54.313(f)(1)(i)} (472423 ID 3010B BROADBAND MILESTONE CERTIFICATION.pdf) Page 2 Page 2 (200) Service Outage Reporting (Voice)FCC Form 481 Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819 July 2013 <010>Study Area Code <015>Study Area Name <020>Program Year <030>Contact Name - Person USAC should contact regarding this data <035>Contact Telephone Number - Number of person identified in data line <030> <039>Contact Email Address - Email Address of person identified in data line <030> <220> NORS Reference Number Outage Start Date Outage Start Time Outage End Date Outage End Time Number of Customers Affected Total Number of 911 Facilities Service Outage Affect Multiple Service Outage Preventative <210>For the prior calendar year, were there any reportable voice service outages? James K. Brooks 2018 jbrooks@inlandnet.com INLAND TEL-ID 5096492211 ext. 472423 No (300) Unfulfilled Service Request FCC Form 481 Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819 July 2013 <010>Study Area Code <015>Study Area Name <020>Program Year <030>Contact Name - Person USAC should contact regarding this data <035>Contact Telephone Number - Number of person identified in data line <030> <039>Contact Email Address - Email Address of person identified in data line <030> <300> Unfulfilled service request (voice) <310> Detail on attempts (voice) <320> Unfulfilled service request (broadband) <330> Detail on attempts (broadband) Name of Attached Document Name of Attached Document Page 3 Page 3 James K. Brooks 2018 jbrooks@inlandnet.com INLAND TEL-ID 5096492211 ext. 0 0 472423 <010>Study Area Code <015>Study Area Name <020>Program Year <030>Contact Name - Person USAC should contact regarding this data <035>Contact Telephone Number - Number of person identified in data line <030> <039>Contact Email Address - Email Address of person identified in data line <030> <400> Select from the drop-down list to indicate how you would like to report voice complaints (zero or greater) for voice telephony service in the prior calendar year for each service area in which you are designated an ETC for any facilities you own, operate, lease, or otherwise utilize. <410>Complaints per 1000 customers for fixed voice <420>Complaints per 1000 customers for mobile voice <430> Select from the drop-down list to indicate how you would like to report end-user customer complaints (zero or greater) for broadband service in the prior calendar year for each service area in which you are designated an ETC for any facilities you own, operate, lease, or otherwise utilize. <440> <450> Complaints per 1000 customers for fixed broadband Complaints per 1000 customers for mobile broadband Page 4 Page 4 (400) Number of Complaints per 1,000 customers FCC Form 481 Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819 July 2013 James K. Brooks 2018 jbrooks@inlandnet.com 0.0 Offered only fixed broadband INLAND TEL-ID 5096492211 ext. 0.0 Offered only fixed voice 472423 (500) Compliance With Service Quality Standards and Consumer Protection Rules FCC Form 481 Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819 July 2013 <010>Study Area Code <015>Study Area Name <020>Program Year <030>Contact Name - Person USAC should contact regarding this data <035>Contact Telephone Number - Number of person identified in data line <030> <039>Contact Email Address - Email Address of person identified in data line <030> Page 5 Page 5 <500> Certify compliance with applicable service quality standards and consumer protection rules <510>Descriptive document for Service Quality Standards & Consumer Protection Rules Compliance <515> Certify compliance with applicable minimum service standards James K. Brooks 472423 ID 510 SERVICE QUALITY AND CPNI CERTIFICATION.pdf, 472423 ID 510 ITC CPNI PROCEDURES.pdf Yes 2018 jbrooks@inlandnet.com INLAND TEL-ID 5096492211 ext. 472423 <010> <015> <020> <030> <035> <039> Study Area Code Study Area Name Program Year Contact Name - Person USAC should contact regarding this data Contact Telephone Number - Number of person identified in data line <030> Contact Email Address - Email Address of person identified in data line <030> (600) Functionality in Emergency Situations FCC Form 481 Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819 July 2013 <600> Certify compliance regarding ability to function in emergency situations Page 6 <610>Descriptive document for Functionality in Emergency Situations Page 6 James K. Brooks 2018 Yes jbrooks@inlandnet.com 472423 ID 610 FUNCTIONAL IN EMERGENCIES CERTIFICATION.pdf INLAND TEL-ID 5096492211 ext. 472423 Page 7 Page 7 <701>Residential Local Service Charge Effective Date <702>Single State-wide Residential Local Service Charge <703> State Exchange (ILEC)SAC (CETC)Rate Type Residential Local Service Rate Total per line Rates and Fees Mandatory Extended Area Service ChargeState Universal Service FeeState Subscriber Line Charge (700) Price Offerings including Voice Rate Data FCC Form 481 Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819 July 2013 <010> <015> <020> <030> <035> <039> Study Area Code Study Area Name Program Year Contact Name - Person USAC should contact regarding this data Contact Telephone Number - Number of person identified in data line <030> Contact Email Address - Email Address of person identified in data line <030> James K. Brooks 1/1/2017 2018 -- See attached worksheet -- jbrooks@inlandnet.com INLAND TEL-ID 5096492211 ext. 472423 Page 8 Page 8 <711> Exchange (ILEC)Residential Rate State Regulated Broadband Service - Download Speed Broadband Service - Usage Allowance Action Taken When select} <a1> Usage Allowance (710) Broadbrand Price Offerings FCC Form 481 Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819 July 2013 <010>Study Area Code <015>Study Area Name <020>Program Year <030>Contact Name - Person USAC should contact regarding this data <035>Contact Telephone Number - Number of person identified in data line <030> <039>Contact Email Address - Email Address of person identified in data line <030> James K. Brooks 2018 jbrooks@inlandnet.com INLAND TEL-ID 5096492211 ext. -- See attached worksheet -- 472423 Page 9 Page 9 (800) Operating Companies FCC Form 481 Data Collection Form OMB Control No. 3060-0986 July 2013 <010>Study Area Code <015>Study Area Name <020>Program Year <030>Contact Name - Person USAC should contact regarding this data <035>Contact Telephone Number - Number of person identified in data line <030> <039>Contact Email Address - Email Address of person identified in data line <030> <810>Reporting Carrier <811> <812> <813> Doing Business As Company or Brand Designation <a1> Affiliates <a2> SAC <813> Doing Business As Company or Brand Designation <a1> Affiliates <a2> SAC <813> Doing Business As Company or Brand Designation <a1> Affiliates <a2> SAC <813> Doing Business As Company or Brand Designation <a1> Affiliates <a2> SAC /OMB Control No. 3060-0819 Western Elite Incorporated Services James K. Brooks Inland Telephone Company 2018 jbrooks@inlandnet.com Inland Telephone Company INLAND TEL-ID 5096492211 ext. -- See attached worksheet -- 472423 Page 10 <910>Tribal Land(s) on which ETC Serves <920>Tribal Government Engagement Obligation <921> <922> <923> <924> <925> <926> <927> <928> <929> (900) Tribal Lands Reporting FCC Form 481 Data Collection Form OMB Control No. 3060-0986 July 2013 <010>Study Area Code <015>Study Area Name <020>Program Year <030>Contact Name - Person USAC should contact regarding this data <035>Contact Telephone Number - Number of person identified in data line <030> <039>Contact Email Address - Email Address of person identified in data line <030> /OMB Control No. 3060-0819 Page 10 <900>Does the filing entity offer tribal land services? (Y/N) James K. Brooks 472423 ID 920 TRIBAL ENGAGEMENT STATEMENT.pdf, 472423 ID 920 EAGLE RIVER-TRIBAL EXAMPLE.pdf Yes 2018 jbrooks@inlandnet.com Yes Yes Yes Yes Yes Nez Perce Reservation Not Applicable INLAND TEL-ID Not Applicable Yes 5096492211 ext. Not Applicable 472423 Page 11 (1000) Voice and Broadband Service Rate Comparability FCC Form 481 Data Collection Form OMB Control No. 3060-0986 July 2013 /OMB Control No. 3060-0819 <1000> Voice services rate comparability certification <1010> Attach detailed description for voice services rate comparability compliance Name of Attached Document comparability compliance Name of Attached Document Page 11 James K. Brooks 472423 ID 1010 VOICE SERVICES COMPARABILITY CERTIFICATION.pdf 472423 ID 1030 BROADBAND SERVICES COMPARABILITY CERTIFICATION.pdf 2018 jbrooks@inlandnet.com Yes - Pricing is no more than the most recent applicable benchmark announced by the Wireline Competition Bureau INLAND TEL-ID 5096492211 ext. Yes 472423 Page 12 Page 12 (1100) No Terrestrial Backhaul Reporting FCC Form 481 Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819 July 2013 <010>Study Area Code <015>Study Area Name <020>Program Year <030>Contact Name - Person USAC should contact regarding this data <035>Contact Telephone Number - Number of person identified in data line <030> <039>Contact Email Address - Email Address of person identified in data line <030> <1130> Certify whether terrestrial backhaul options exist (Y/N) <1100> James K. Brooks 2018 jbrooks@inlandnet.com INLAND TEL-ID 5096492211 ext. Yes 472423 Page 13 Page 13 (1200) Terms and Condition for Lifeline Customers FCC Form 481LifelineOMB Control No. 3060-0986/OMB Control No. 3060-0819Data Collection Form July 2013 <010>Study Area Code <015>Study Area Name <020>Program Year <030>Contact Name - Person USAC should contact regarding this data <035>Contact Telephone Number - Number of person identified in data line <030> <039>Contact Email Address - Email Address of person identified in data line <030> <1210>Terms & Conditions of Voice Telephony Lifeline Plans <1221> <1222> <1223> <1220>Link to Public Website HTTP telephony service plans offered to Lifeline subscribers, Details on the number of minutes provided as part of the plan, inlandnetworks.com James K. Brooks 2018 jbrooks@inlandnet.com 472423 ID 1210 INLAND LIFELINE APPLICATION.pdf, 472423 ID 1210 FCC FORM 555.pdf INLAND TEL-ID 5096492211 ext. 4 4 4 472423 Page 14 Page 14 FCC Form 481 OMB Control No. 3060-0986/OMB Control No. 3060-0819 (2005) Price Cap Carrier Additional Documentation Data Collection Form Including Rate-of-Return Carriers affiliated with Price Cap Local Exchange Carriers July 2013 <010>Study Area Code <015>Study Area Name <020>Program Year <030>Contact Name - Person USAC should contact regarding this data <035>Contact Telephone Number - Number of person identified in data line <030> <039>Contact Email Address - Email Address of person identified in data line <030> July 2017 certification, this applies to Round 2 recipients of Incremental Support. <2022> Recipient certifies, representing year three after filing a notice of acceptance of funding pursuant to 54.312(c), that the locations in question are not receiving support under the Broadband Initiatives Program or the Broadband Technology Opportunities Program for projects that will provide broadband with speeds of at least 4 Mbps/1Mbps - 54.313(b)(2)(i). Round 2 recipients only. <2023> The attachment on line 2024 includes a statement of the total amount of capital funding expended in the previous year in meeting Connect America Phase I deployment obligations, accompanied by a list of census blocks indicating where funding was spent. This covers year three - 54.313(b)(2)(ii). Round 2 recipients only. <2024A> Round 2 Recipient of Incremental Support? <2024B> Attach list of census blocks indicating where funding was spent in year three - 54.313(b)(2)(ii). Round 2 recipients only. Name of Attached Document Listing Required Information <2025A> Round 2 Recipient of Incremental Support? <2025B> Attach geocoded Information for Phase I milestone reports (Round 2 for year three) - Connect America Fund , WC Docket 10-90, Report and Order, FCC 13-73, paragraph 35 (May 22, 2013). Name of Attached Document Listing Required Information <2015> 2016 and future Frozen Support Certification 47 CFR § 54.313(c)(4) Select the appropriate responses below (Yes, No, Not Applicable) to note compliance as a recipient of Incremental High Cost support, High Cost support to offset access charge reductions, and Connect America Phase II support as set forth in 47 CFR § 54.313(b),(c),(d),(e). The information reported on this form and in the documents attached below is accurate. Incremental Connect America Phase I reporting <2011> 3rd Year Certification 47 CFR §54.313(b)(1)(ii) - Note that for the James K. Brooks 2018 jbrooks@inlandnet.com INLAND TEL-ID 5096492211 ext. 472423 Page 15 FCC Form 481 OMB Control No. 3060-0986/OMB Control No. 3060-0819 (2005) Price Cap Carrier Additional Documentation Data Collection Form Including Rate-of-Return Carriers affiliated with Price Cap Local Exchange Carriers July 2013 Page 15 Price Cap Carrier Connect America ICC Support {47 CFR § 54.313(d)} <2016> Certification support used to build broadband Connect America Phase II Reporting {47 CFR § 54.313(e )} <2017A> Connect America Fund Phase II recipient? institutions to which the carrier newly began providing access to broadband service in the preceding calendar year - 54.313(e)(1)(ii)(A) Name of Attached Document Listing Required Information <2019> Recipient certifies that it bid on category one telecommunications and Internet access services in response to all FCC Form 470 postings seeking broadband service that meets the connectivity targets for the schools and libraries universal service support program for eligible schools and libraries located within any area in a census block where the carrier is receiving Phase II model-based support, and that such bids were at rates reasonably comparable to rates charged to eligible schools and libraries in urban areas for comparable offerings - 54.313(e)(1)(ii)(C) <2017C> Total amount of Phase II support, if any, the price cap carrier used for capital expenditures in 2016. <2018> Attach the number, names, and addresses of community anchor <010>Study Area Code <015>Study Area Name <020>Program Year <030>Contact Name - Person USAC should contact regarding this data <035>Contact Telephone Number - Number of person identified in data line <030> <039>Contact Email Address - Email Address of person identified in data line <030> Select from the drop down menu or check the boxes below to note compliance with 54.313(f)(1). Privately held carriers must ensure compliance with the financial reporting requirements set forth in 47 CFR 54.313(f)(2). I further certify that the information reported on this form and in the documents attached below is accurate. Progress Report on 5 Year Plan (3009) Carrier certifies to 54.313(f)(1)(iii) (3010A) (3010B) Name of Attached Document Listing Required Information (3012A) (3012B) Name of Attached Document Listing Required Information (3013) (Yes/No) (3014) (Yes/No) (3015) (3016) (3017) Name of Attached Document Listing Required Information Please Provide Attachment Community Anchor Institutions {47 CFR § 54.313(f)(1)(ii)} Please Provide Attachment Is your company a Privately Held ROR Carrier {47 CFR §54.313(f)(2)} If yes, does your company file the RUS annual report Please check these boxes to confirm that the attached PDF, on line 3017, contains the required information pursuant to § 54.313(f)(2) compliance requires: Electronic copy of their annual RUS reports (Operating Report for Telecommunications Borrowers) Document(s) with Balance Sheet, Income Statement and Statement of Cash Flows If the response is yes on line 3014, attach your company's RUS annual report and all required documentation If the response is no on line 3014, is your company audited? If the response is yes on line 3018, please check the boxes below to confirm your submission on line 3026 pursuant to § 54.313(f)(2), contains: Either a copy of their audited financial statement; or (2)a financial report in a format comparable to RUS Operating Report for Telecommunications Borrowers Document(s) for Balance Sheet, Income Statement and Statement of Cash Flows Management letter and/or audit opinion issued by the independent certified public accountant that performed the company’s financial audit. If the response is no on line 3018, please check the boxes below to confirm your submission on line 3026 pursuant to § 54.313(f)(2), contains: Copy of their financial statement which has been subject to review by an independent certified public accountant; or 2) a financial report in a format comparable to RUS Operating Report for Telecommunications Borrowers Underlying information subjected to a review by an independent certified public accountant Underlying information subjected to an officer certification. Document(s) with Balance Sheet, Income Statement and Statement of Cash Flows Attach the worksheet listing required information Name of Attached Document Listing Required Information page 16 (3005) Rate Of Return Carrier Additional Documentation FCC Form 481 Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819 July 2013 Page 16 Certification of Public Interest Obligations {47 CFR § 54.313(f)(1)(i)} 4 James K. Brooks 4 2018 jbrooks@inlandnet.com Yes - Attach Certification 472423 ID 3010b BROADBAND MILESTONE CERTIFICATION.pdf INLAND TEL-ID 5096492211 ext. 472423 ID 3017 INLAND RUS OPERATING STATEMENT.pdf 472423 No - No New Community Anchors Page 17 Page 17 (3005) Rate Of Return Carrier Additional Documentation (Continued)FCC Form 481 Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819 July 2013 Financial Data Summary (3027) Revenue (3028) Operating Expenses (3029) Net Income (3030) Telephone Plant In Service(TPIS) (3031) Total Assets (3032) Total Debt (3033) Total Equity (3034) Dividends 37510983 James K. Brooks 2018 jbrooks@inlandnet.com 4717801 323316 INLAND TEL-ID 6432242 24163855 5096492211 ext. 5585720 14428319 472423 0 <010>Study Area Code <015>Study Area Name <020>Program Year <030>Contact Name - Person USAC should contact regarding this data <035>Contact Telephone Number - Number of person identified in data line <030> <039>Contact Email Address - Email Address of person identified in data line <030> 4005 Rural Broadband Experiment Authorized Rural Broadband Experiment (RBE) recipients must address the certification for public interest obligations, provide a list of newly served community anchor institutions, and provide a list of locations where broadband has been deployed. Public Interest Obligations – FCC 14-98 (paragraphs 26-29, 78) 4001 interest obligations consistent with the category for which they were selected, including broadband speed, latency, usage capacity, and rates that are reasonably comparable to rates for comparable offerings in urban Community Anchor Institutions – FCC 14-98 (paragraph 79) 4003a which they newly deployed broadband service in the preceding calendar year. On this line, please respond If yes to 4003A, please provide a response for 4003B. 4003b of community anchor institutions to which the recipient newly began providing access to Broadband Deployment Locations – FCC 14-98 (paragraph 80) 4004a which broadband has been deployed as of the June 1st immediately preceding the July 1st filing Name of Attached Document Listing Required Information 4004b recipient is meeting the relevant public service obligations for the identified locations. Materials must at least detail the pricing, offered broadband speed and data usage allowances available in the Name of Attached Document Listing Required Information FCC Form 481 (4005) Rural Broadband Experiment Additional Documentation OMB Control No. 3060-0986/OMB Control No. 3060-0819 Data Collection Form July 2013 page 18 Page 18 James K. Brooks 2018 jbrooks@inlandnet.com INLAND TEL-ID 5096492211 ext. 472423 Page 19 Page 19 Certification - Reporting Carrier FCC Form 481 Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819 July 2013 <010>Study Area Code <015>Study Area Name <020>Program Year <030>Contact Name - Person USAC should contact regarding this data <035>Contact Telephone Number - Number of person identified in data line <030> <039>Contact Email Address - Email Address of person identified in data line <030> TO BE COMPLETED BY THE REPORTING CARRIER, IF THE REPORTING CARRIER IS FILING ANNUAL REPORTING ON ITS OWN BEHALF: Printed name of Authorized Officer: Certification of Officer as to the Accuracy of the Data Reported for the Annual Reporting for CAF or LI Recipients Name of Reporting Carrier: Signature of Authorized Officer:Date I certify that I am an officer of the reporting carrier; my responsibilities include ensuring the accuracy of the annual reporting requirements for universal service support recipients; and, to the best of my knowledge, the information reported on this form and in any attachments is accurate. Title or position of Authorized Officer: Telephone number of Authorized Officer: Study Area Code of Reporting Carrier:Filing Due Date for this form: Persons willfully making false statements on this form can be punished by fine or forfeiture under the Communications Act of 1934, 47 U.S.C. §§ 502, 503(b), or fine or imprisonment under Title 18 of the United States Code, 18 U.S.C. § 1001. CERTIFIED ONLINE 07/03/2017 5096492211 ext. James K. Brooks James Brooks 2018 06/28/2017 jbrooks@inlandnet.com INLAND TEL-ID Treasurer/Controller INLAND TEL-ID 5096492211 ext. 472423 472423 Page 20 Page 20 Certification - Agent / Carrier FCC Form 481Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819 July 2013 <010>Study Area Code <015>Study Area Name <020>Program Year <030>Contact Name - Person USAC should contact regarding this data <035>Contact Telephone Number - Number of person identified in data line <030> <039>Contact Email Address - Email Address of person identified in data line <030> Certification of Agent Authorized to File Annual Reports for CAF or LI Recipients on Behalf of Reporting Carrier TO BE COMPLETED BY THE AUTHORIZED AGENT: Telephone number of Authorized Agent or Employee of Agent: Signature of Authorized Agent or Employee of Agent: Name of Authorized Agent Firm: I, as agent for the reporting carrier, certify that I am authorized to submit the annual reports for universal service support recipients on behalf of the reporting carrier; I have provided the data reported herein based on data provided by the reporting carrier; and, to the best of my knowledge, the information reported herein is accurate. Date: Name of Authorized Agent Employee: TO BE COMPLETED BY THE REPORTING CARRIER, IF AN AGENT IS FILING ANNUAL REPORTS ON THE CARRIER'S BEHALF: Certification of Officer to Authorize an Agent to File Annual Reports for CAF or LI Recipients on Behalf of Reporting Carrier I certify that (Name of Agent)_______________________________________________________ is authorized to submit the information reported on behalf of the reporting carrier. I also certify that I am an officer of the reporting carrier; my responsibilities include ensuring the accuracy of the annual data reporting requirements provided to the authorized agent; and, to the best of my knowledge, the reports and data provided to the authorized agent is accurate. Date: Name of Authorized Agent: Signature of Authorized Officer: Persons willfully making false statements on this form can be punished by fine or forfeiture under the Communications Act of 1934, 47 U.S.C. §§ 502, 503(b), or fine or imprisonment under Title 18 of the United States Code, 18 U.S.C. § 1001. Persons willfully making false statements on this form can be punished by fine or forfeiture under the Communications Act of 1934, 47 U.S.C. §§ 502, 503(b), or fine or imprisonment under Title 18 of the United States Code, 18 U.S.C. § 1001. James K. Brooks 2018 jbrooks@inlandnet.com INLAND TEL-ID 5096492211 ext. 472423 Attachments (700) Price Offerings including Voice Rate Data FCC Form 481 Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819 July 2013 <010>Study Area Code <015>Study Area Name <020>Program Year <030>Contact Name - Person USAC should contact regarding this data <035>Contact Telephone Number - Number of person identified in data line <030> <039>Contact Email Address - Email Address of person identified in data line <030> <701>Residential Local Service Charge Effective Date <702>Single State-wide Residential Local Service Charge <703> State Exchange (ILEC)SAC (CETC)Rate Type Residential Local Service Rate Total per line Rates and Fees Mandatory Extended Area Service ChargeState Universal Service FeeState Subscriber Line Charge James K. Brooks 1/1/2017 25.88 18.12 18.12 25.88 2018 jbrooks@inlandnet.com 0.0 LEON LEON LENORE LENORE 0.0 0.0 0.0 INLAND TEL-ID ID ID ID ID MS FR MS 5096492211 ext. FR 0.0 0.0 0.0 0.0 18.0 25.76 25.76 18.0 0.12 0.12 472423 0.12 0.12 (710) Broadband Price Offerings FCC Form 481 Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819 July 2013 <010>Study Area Code <015>Study Area Name <020>Program Year <030>Contact Name - Person USAC should contact regarding this data <035>Contact Telephone Number - Number of person identified in data line <030> <039>Contact Email Address - Email Address of person identified in data line <030> <711> State Exchange Residential State Regulated Broadband Service - Download Speed (Mbps) Other, Warning call/Alert Other, Warning call/Alert Other, Warning call/Alert Other, Warning call/Alert Other, Warning call/Alert Other, Warning call/Alert Other, Warning call/Alert Other, Warning call/Alert Other, Warning call/Alert Other, Warning call/Alert James K. Brooks 210.0 220.0 1.0 1.0 ID ID ID ID ID ID ID 2018 ID ID ID jbrooks@inlandnet.com 500.0 500.0 500.0 500.0 500.0 500.0 500.0 500.0 500.0 500.0 LEON DATA ONLY LEON LEON LENORE DATA ONLY LEON LENORE DATA ONLY LENORE DATA ONLY LENORE LENORE LENORE Other, Warning call/Alert Other, Warning call/Alert10.0 INLAND TEL-ID 6.0 5096492211 ext. 500.0 500.0 210.0 220.0 59.95 49.95 49.95 59.95 75.0 200.0 75.0 200.0 210.0 220.0 ID ID LEON DATA ONLY LEON DATA ONLY 10.0 4.0 6.0 59.95 4.0 49.95 4.0 200.0 10.0 75.0 10.0 6.0 6.0 4.0 59.95 49.95 200.0 75.0 220.0 210.0 472423 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 <813><a3> Doing Business As Company or Brand Designation <a1> Affiliates <a2> SAC (800) Operating Companies FCC Form 481 Data Collection Form OMB Control No. 3060-0986 July 2013 <010>Study Area Code <015>Study Area Name <020>Program Year <030>Contact Name - Person USAC should contact regarding this data <035>Contact Telephone Number - Number of person identified in data line <030> <039>Contact Email Address - Email Address of person identified in data line <030> <810>Reporting Carrier <811> <812> /OMB Control No. 3060-0819 Western Elite Incorporated Services James K. Brooks Inland Telephone Company 2018 Inland Telephone Company or Inland Networks jbrooks@inlandnet.com Inland Telephone Company INLAND TEL-ID 5096492211 ext. Inland Telephone Company 472423 522423 LINE 3017 ‐ RUS ANNUAL REPORT AND ALL REQUIRED  DOCUMENTATION  (472423 ID 3017 INLAND RUS OPERATING STATEMENT.pdf