20160706Fremont Telcom Redacted Form 481.pdf

BLAIcI(FO(OI
Telecommunications Group
July 1 ,2016
Ms. Jean Jewell, Secretary
ldaho Public Utilities Commission
472W. Washington St.
Boise, lD 83702
Dear Ms. Jewell:
iiTCEIVED
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Enclosed please find: 1) Blackfoot Telephone Cooperative, lnc. and Fremont Telcom
Co.'s (collectively referred to as "Blackfoot") 2016 FCC Form 481s, submitted to the
Universal Service Administration Corporation and the Federal Communications
Commission pursuanlto 47 CFR 554.313 and 55a.a22; and 2) Affidavits supporting
designation as an Eligible Telecommunications Carrier.
As part of its FCC Form 481, Blackfoot is submitting its progress on its five-year network
build-out plan as well as detailed financial data. These items are trade secrets and
proprietary pursuant to ldaho Code S 9-340D and are exempt from public disclosure.
Accordingly, Blackfoot has sealed these in the enclosed envelopes and printed them on
yellow paper.
Please contact me if you have any questions regarding this filing.
Michelle Owens
Carrier & Regulatory Specialist
l 22l North Russell Street, Missoulo, MT 59808 866-541 -5000 www.blockfoot.com
Blockfoot Telephone Cooperotive Blockfoot Communicotions Fremoni Communicotions TeleSphere Softwore
State of Montana
County of Missoula
)
)ss
)
CERTI FICATION BY ELIGI BLE TELECOMMUN ICATIONS CARRI ER
OF COMPLIANCE WITH SERVICE QUALITY AND CUSTOMER
PROTECTION, ABILITY TO REMAIN FUNCTIONAL IN EMERGENCIES,
AND USE OF FEDERAL HIGH-COST SUPPORT.
AFFIDAVIT OF BUSINESS OR CORPORATE OFFICER
The ldaho Public Utilities Commission Order No. 29841 requires that Eligible Telecommunications
Carriers (ETC) certify that it is compliant with applicable service quality standards and consumer
protection rules; and ETCs must demonstrate the ability to remain functional in emergencies. ln addition,
the Commission must file an annual certification with the USAC and the FCC that allfederal high-cost
support provided to ETCs within the State of ldaho will be used only for the provision, maintenance, and
upgrading of facilities and services for which the support is intended. Accordingly, the undersigned states
and verifies under oath the following:
1. I am an officer of Blackfoot Telephone Cooperative, lnc., an eligible telecommunications carrier for
receiving federal universal service support under section 214(e) of the Telecommunications Act of 1996 in
the state of ldaho.
2.1 am familiar with the Company's day-to-day operations in the state of ldaho and with the State's
service quality standards and consumer protection rules as set forth in Commission Order No. 29841.
3. Blackfoot Telephone Cooperative, lnc. is complying with applicable service quality standards and
consumer protection rules of the Federal Communications Commission and the ldaho Public Utilities
Commission.
4. I certify to the Commission that the Company is able to remain functional in emergencies as set forth in
Commission Order No. 29841 and in 47 C.F.R. S 54.201(aX2).
5. I also certify that all federal universal service support funds received by Blackfoot Telephone
Cooperative, lnc. during the current calendar year will be used in a manner consistent with section
254(e); that is, for the provision, maintenance, and upgrading of facilities and services for which the
support is intended. The company will continue to comply for the period of January 1, 2017 , through
December 31,2017, to be eligible for federal universal service fund support.
6. This verification and affidavit is provided to be the ldaho Public Utilities Commission to enable the
IPUC to certify to the FCC that federal universal service support received by the eligible carriers in the
state will be used in a manner consistent with Section 25aG\ of the Telecommunications Act.
()Xametritte
I'. t "Date ' /
SUBSCRIBED AND SWORN tO bCfOrE MC this
IJIA,BIIEEC KISUDT
NOTABY PUBUC IOrthO
State ol Montana
Resldirg a! Missogla. Mf
MvCorimissbn Explte'Jrnuan 8.201?,
State of Montana
County of Missoula
)
)ss
)
CERTIFICATION BY ELIGIBLE TELECOMMUNICATIONS CARRIER
OF COMPLIANCE WITH SERVICE QUALITY AND CUSTOMER
PROTECTION, ABILITY TO REMAIN FUNCTIONAL IN EMERGENCIES,
AND USE OF FEDERAL HIGH-COST SUPPORT.
AFFIDAVIT OF BUSINESS OR GORPORATE OFFICER
The ldaho Public Utilities Commission Order No. 29841 requires that Eligible Telecommunications
Carriers (ETC) certify that it is compliant with applicable service quality standards and consumer
protection rules; and ETCs must demonstrate the ability to remain functional in emergencies. ln addition,
the Commission must file an annual certification with the USAC and the FCC that all federal high-cost
support provided to ETCs within the State of ldaho will be used only for the provision, maintenance, and
upgrading of facilities and services for which the support is intended. Accordingly, the undersigned states
and verifies under oath the following:
1. I am an officer of Fremont Telcom Co, an eligible telecommunications carrier for receiving federal
universal service support under section 214(e) of the Telecommunications Act of 1996 in the state of
ldaho.
2.1 am familiar with the Company's day-to-day operations in the state of ldaho and with the State's
service quality standards and consumer protection rules as set forth in Commission Order No. 29841.
3. Fremont Telcom Co. is complying with applicable service quality standards and consumer protection
rules of the Federal Communications Commission and the ldaho Public Utilities Commission.
4. I certify to the Commission that the Company is able to remain functional in emergencies as set forth in
Commission Order No. 29841 and in 47 C.F.R. $ 54.201(a)(2).
5. I also certify that all federal universal service support funds received by Fremont Telcom Co. during the
current calendar year will be used in a manner consistent with section 254(e); that is, for the provision,
maintenance, and upgrading of facilities and services for which the support is intended. The company wilt
continue to comply for the period of January 1, 2017, through December 31, 2017 , to be eligible for
federal universal service fund support.
6. This verification and affidavit is provided to be the ldaho Public Utilities Commission to enable the
IPUC to certify to the FCC that federal universal service support received by the eligible carriers in the
state will be used in a manner consistent with Section 254(e) of the Telecommunications Act.
UARII.EEC KIrt'DT
NOTARYTBUCbth!
Stab of Montana
ResUirBatMissqh, tfl
MyCommissbn
Page 1
<010> Study Area Code
<015> Studv Area Name Fremont. Telecoft - RoR
<020> Program Year
<030> Contact Name: Person USAC should contact
with questions about this data Michelle Owens
<035> Contact Telephone Number:4055415131 ext,
N umber ot the identitied in data line <030>
<039> Contact Email Address:
Email otthe oerson identitied in data line <030>
Form Type 54 .3L3 ed S4 .422
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voice complaints (zero or Ereater) for voice telephony service ln the prlor
calendar year for each service area in which you are designated an ETc for
any facilities you own, operate, lease, or otherwise utilize.
Complaints per 1000 customers for flxed voice
Complaints per 1000 customers for mobile voice
Seleet from the drop-down list to indicate how you would like to report
end-user customer complaints (zero or Sre6ter) for broadband service in
the prlor calendaryear for each service area in which you are designated
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Complalnts per 1000 customers for mobile broadband
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Studv Area Code ,.???1?
StqdyArea N.me E'rem6nl' Tc l aaom - FaF
Profram Year 20L7
cont d Nam. - Persn UsAcshould cortact rcSardlngthis data Michelle Owens
<03S> contactTelephoneNumbEr-Numb.rofpersonid.ntifiedindataline<030> 4065415131- ex!.
contrct Email Address - Emall Address ofpersn ldcntified in data lln. <030>mowenE@blackfoot , com
Complete the items below to note compliance with five year service quality plan (pursuant to 47 CFR S 54.202lall and,lor privately held carriers, ensuring
compliance with the financial reporting requirements set forth in 47 CFR I 54.313(0(21. I further certifu that the information reported on this form and in
the documents attached below is accurate.
Progress Report on 5 Year Plan
(30091 carrier certifies to 54.313(f)(lXiii)
(3010A1 Milestone Crrtiflcation (47 cFR g sa.3r3(f!(11(il)
(30108) Please Prwide Attachment
(3012A) community Anchor lnstitutions (47 CFR S
s4.313(fx1)(ii))
(30128, Pleasc Prwide Attachment
(3013) ls your @mpany a Privately Hlld ROR Gniar (47 CFR
5 s4.313(fx2)l
(3014) lf y.t docs your company filc thr RUs annual rcport
Plcase chcck therc boxes to confirm that th.
attachcd PDF, on line 3o1Z contains thc rcquircd
information pursuant to 5 54,313(f)(2) compliancc
requires:(30151 Electrcnic copy oftheir annual RUs rcports
{OpeEting Rrport for Telsommuni6tions
Borowersl
(3015) Document(s) with Ealance sheet, lncome statement
and statemcnt of cash Flows
lfthe response is yes on linc 3014 attach yout
@mpany's RUS annual report and all rcquircd
documentation
lf the response is no on line 3014 is your ompany
auditcd?
lf thc rcsponse is ycs on linc 3018, please chcck thc
boxcs below to confirm your submission on linc
3026 pursuant to 5 54.313(fx2l, contains:(3019) Eithcr a copy ofthcir audited financial statemcng or
(21 a flnancial r€port in a fomat companble to RUS
Opcrating Rrport for Telecomnunlcations Borrowcrs
(3020) Document(s) for Balance sheet, ln6mc statcm.nt
and statement of cash Flows
(3021) Managcment lettcr and,/or audit opinion issued by
the indepcndcnt ccrtified publlc eccountant that
pcrformcd thc companlr's financial audit,
lf the response is no on linc 3018, plcase ch.ck tha
boxes below to confirm your submission on linc
3026 pursuant to 0 S4.313(fl(2), rcntains:
(3022) Copy of their financial statement which has bcrn
subjlct to rsirw by an indepcndcnt ertified public
accountant; or 2) a financial rapoft in a formet
comparable to RUS OpeEtint Rcport for
Tel@mmunications 8orcwrR(30231 LJnderlying infomatlon subjrctcd to a rdicw by an
indcp.nd.nt clrtifl ed public accountant
(30241 Underlying information subjected to an offlcer
certification.
(30251 Document(s) for Balance sheet, lncome statement
and statemcnt of cash Flows
Yea - AlEach CertLficaElon
(3017)
(30181
Name of Attached Document ListinS Required
lnformation
Yes - AtEach Ne, Cffiuj.Ey Atrchors
Namc of Attachrd L}odmrnt Usting Requircd
'"',?P"i:T O O
(Ycs/Not O O
E
E
Namc ofAttached Documlnt Listing Required
lnfomation
(Ycs/No) O O
E
E
E
Namc of Attached Dodment Listing Required
lnformation
E
E
E
cat10E,
InaticuElon.x
l..Pdl(30261 Attach the worksh.ct listing requlrcd information
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(40051 Rural 8ro:dband Experllt!ent Addltlonal Documentallof, ,
Dat. collectlon torm
<010>Area code
Study Area Name
Contact Name - Person USAC rhould contact regarding this data
<035><030>
<039>Contact Email Address - Email Address of person identified in data line <030> @,.n.,br..k(.oL..on
4005 Rural Broadband €xperiment
Authorized Rural Broadband Experiment (RBE) recipients must address the certification for public interest obligations, provide a list of newly serued
community anchor institutions, and provide a list of locations where broadband has been deployed.
Public lnterest Obllgations - FCC 14-98 (paratraphs 26-29, 78)
Please address Line 4oo1 regarding compliance with the commission's public interest obligations. AII RBE participants must provide a response to Line 4001
4001. Recipient certifies that it is offering broadband to the identified locations meeting the requisite public
interest obligations consistent with the category for which they were selected, including broadband speed,
latency, usage capacity, and rates that are reasonably comparable to rates for comparable offerings in urban
a reas?
Community Anchor lnstitutions - FCC 14-98 (paragraph 79)
4003a. RBE participants must provide the number, names, and addresses of community anchor institutions to
whichtheynewlydeployedbroadbandseruiceintheprecedingcalendaryear. Onthisline,pleaserespond
(yes - aftach new community anchors, no - no new anchors) to indicate whether this list will be provided.
lf yes to 4003A, please provide a r€sponse for 40038.
4003b, Provide the number, names and addresses Name ofAttached Document Listing Required lnformation
of community anchor institutions to which the
recipient newly began providing access to
broadband servi(e in the precedinE calendar year.
Broadband oeployment Locations - FCC 14-98 (paragraph 801
4004a. Attach a list of geocoded locations to
which broadband has been deployed as of the
June 1st immediately preceding the luly 1st filinE Name ofAttached Document Listing Required lnformation
deadline for the FCC Form 481.
4004b. Attach evidence demonstrating that the
recipient is meeting the relevant public seruice
obligations forthe identified locations. Materials
must at least detail the pricing, offered broadband Name of Attached Document Listing Required lnformation
speed and data usage allowances available in the
relevant geographic area.
- Reportlng Carrier
oMB Control No, 3060-0986/OMB Contiol l,lo. 3060{819
July 2013
Collection torm
<010> Studv Area Code 4 713 31
<015> Study Area Name Fremont TeLecom
<020>2041
<030> Contact Name - Person USAC should contact regarding this data MicheLle Owens
<035> ContactTeleohoneNumber-Numberoloersonidentifiedindataline<030> 4055415131 exE.
<039> Contact Email Address - Email Address of oerson identified in data line <030>
TO BE COMPLETED 8Y THE REPORTING CARRIER, IF THE REPORTING CARRIER IS FITING ANNUAL REPORTING ON ITS OWN BEHATF:
Certification of Officer as to the Accuracy of the Data Reported for the Annual Reporting for CAF or Ll Recipients
certify that I am an officer of the reporting carrier; my responsibilities include ensuring the accuracy of the annual reporting requirements for universal service support
ecipients; and, to the best of my knowledge, the information reported on this form and ln any attachments is accurate.
\lame of ReportinE carrier. Fremont relecoh RoR
;isnature of Authorized officer: CERTTFTED oNLTNE oate o'7 / ot/ 2oa6
,rinted name ofAuthorized officer: Jason williams
itle or position of Authorized officer: chlef ope.ating officer
lelephone numberof Authorized officer: 4065415{54 ext.
Studv Area code of ReoortinE carrier: 4?3331 Filinc Due Date for this form 0?,/01/2016
unde.Title 18 ofthe United States code, 18 U.S.c. q 1001.
Page 20
PROGRESS REPORT- REDACTED FOR PUBLIC INSPECTION
Unfulfilled Broadband Service Requests Resolution
Program Year 2017 - 2016 Submission ot 2015
Ross Holt
Field Services Supervisor
Blackfoot Telecomm unications Group
This document provides a high level description of the measures in place to resolve
customer requests for broadband service that were unfulfilled in the prior calendar year.
Blackfoot Telephone Cooperative, lnc. (482235,483308) and Fremont Telecom Co. dba
Fremont Communications (472222) routinely replace digital loop carriers that are not
capable of providing a minimum of 4 Mbps download and 1 Mbps upload to new loop
carriers and provide Ethernet transport, where appropriate. Additionally, the companies
deploy broadband accelerators in line that extend DSL or increase the speed to
customers whose requests would othenruise be unfulfitled.
Service Quality Standards & Consumer Protection Rules
Compliance
Program Year 2017 - 2016 Submission of 2015
Michelle Owens
Carrier & Regulatory Specialist
Blackfoot Telecommunications Group
Blackfoot Telecommunications Group comprised of Blackfoot Telephone Cooperative, lnc. (SAC
482235 and 483308) and Fremont Telcom Co. (SAC 472222) has implemented a variety of
service quality standards and consumer protection policies and procedures. This document
provides a high level description of the measures in place.
Service Qualitv
The companies comply with service quality standards by meeting all requirements in the
Administrative Rules of Montana 38.5.3371and ldaho Administrative Code l.D.A.P.A.
31.41.01.500, as well as, all applicable federal consumer protection rules.
Consumer Protection
The companies comply with consumer protection obligations by meeting requirements in
Administrative Code l.D.A.P.A. 3L.4L.0t, applicable consumer protection regulation in the state
of Montana, as wellas, allfederalconsumer protection rules. The companies'general practice
is to treat all information as if it were private, in addition CPNI and Red Flag policies and
procedures are observed and trained on annually. CALEA obligations and processes are strictly
adhered to. Noticing is undertaken annually in relation to do not call and call before you dig.
Noticing of rate changes is provided to educate customers about changes appearing on their
bills regardless of the jurisdiction or regulated nature of the service.
Functionality in Emergency Situations
Program Year 2017 - 2016 Submission of 2015
JB Ray
Field Services Manager
Blackfoot Telecommunications Group
This document provides a high level description of the measures in place to provide
functionality in Emergency situations in the 482235,483308 and 472222 study areas.
Central Offices in all 3 study areas are equipped with backup generators in the event of
commercial AC power failures. Fuel supplies for these generators are adequalefor 24-
36 hours of operation and back up batteries located in each central office provide an
additional 6-8 hours of backup power.
All remote subscriber carrier locations are equipped with backup batteries that are
capable of providing 8-12 hours of DC power in the event of a commercial AC power
failure. We also maintain a pool of portable generators that are used to recharge these
batteries if the AC power is not restored prior to the batteries being fully discharged.
Where practical, fiber optic cable routes that provide connectivity to a remote central
office back to the host central office have diverse routes to insure uninterrupted
operation in the event of a cable cut or failure. lf diverse routes are not practical the
remote central office is equipped with a "stand alone" function that insures uninterrupted
operation within the remoter central office service area.
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Voice Services Rate Comparability
Program Year2017 -2016 Submission of 2015
Michelle Owens
Carrier & Regulatory Specialist
Blackfoot Telecommunications Group
For the Program year 2017, the average urban rate for local service is $21.93. Per FCC
Public Notice DA 16-362 the reasonable comparability benchmark for voice services is
$41.07. As indicated in each study area's line 700 worksheet none of the Fremont rates
are above the reasonable comparable rate of $41.07.
Data Services Rate Comparability
Program Year 2017 - 2016 Submission of 2015
Michelle Owens
Carrier & Regulatory Specialist
Blackfoot Telecomm u nications G roup
Blackfoot Telephone Cooperative, lnc. (482235,483308 and Fremont Telcom Co. dba
Fremont Communications (472222) have several different voice, broadband and
voice/broadband bundles at different prices. To ensure compliance with the FCC's rate
comparability benchmark for broadband services, Blackfoot offers a distinct set of
broadband service offerings that are priced at rates that are equal to or less than the
FCC's service rate comparability benchmark. These prices are revised annually as the
FCC adjusts the prices, if necessary, to ensure they remain equalto or less than the
rate comparability benchmark.
Lifeline Terms and Conditions
Program Year2017 -2016 Submission of 2015
Michelle Owens
Carrier & Regulatory Specialist
Blackfoot Telecomm unications Group
For the Program year 2017, Lifeline consumers have the same voice and data options
available to them as non-lifeline consumers. Rates can be reviewed in sections 700
and710 of the 481 filing. The applicable terms and conditions are the same for any
consumer regardless of low income determination. Local voice services are unlimited
as are data services. Consumers wishing to purchase long distance services have a
selection of service options to ensure that the per minute pricing meets their needs.
Eligible lifeline consumers have a lifeline discount added to their account after eligibility
has been determined.
Broadband Reasonable Request
Program Year 2017 - 2016 Submission of 2015
Jason Williams
Chief Operating Officer
Blackfoot Telecomm unications Group
Fremont certifies that it has taken reasonable steps to provide upon reasonable request
broadband service at actual speeds of 4 Mbps downstream/1 Mbps upstream, with
latency suitable for real-time applications, including Voice over lnternet Protocol, and
usage capacity that is reasonably comparable to offerings in urban areas, and that such
requests for such service are met with in a reasonable amount of time.
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