20160706Blackfoot Telephone Redacted Form 481.pdf

---Br-acr(Foor
(/t Telecommunications GrouP iiTCEIVED
Iill5,il.ll- -6 fif{ 9: k5
. ,r11,;ri I L . ,f:Jt..t!-.'. "'-
1 lrli,,li,liS$tCi.l
July 1 ,2016
Ms. Jean Jewell, Secretary
ldaho Public Utilities Commission
472W . Washington St.
Boise, lD 83702
Dear Ms. Jewell:
& NI\-T- lu-D
'
Enclosed please find: 1) Blackfoot Telephone Cooperative, lnc. and Fremont Telcom
Co.'s (collectively referred to as "Blackfoot") 2016 FCC Form 481s, submitted to the
Universal Service Administration Corporation and the Federal Communications
Commission pursuantto 47 CFR 554.313 and $54.422; and 2) Affidavits supporting
designation as an Eligible Telecommunications Carrier.
As part of its FCC Form 481, Blackfoot is submitting its progress on its five-year network
build-out plan as well as detailed financial data. These items are trade secrets and
proprietary pursuant to ldaho Code S 9-340D and are exempt from pubtic disclosure.
Accordingly, Blackfoot has sealed these in the enclosed envelopes and printed them on
yellow paper.
Please contact me if you have any questions regarding this filing.
Sincerely,
al'Lui*l-a*Ow+p,
Michelle Owens
Carrier & Regulatory Specialist
l22l North Russell Street, Missoulo, MT 59808 866-541 -5000 www.blockfoot.com
Blockfoot Telephone Cooperolive Blockfoot Communicotions Fremont Communicolions TeleSphere Soft*ore
State of Montana
County of Missoula
)
)ss
)
CERTIFICATION BY ELIGIBLE TELECOMMUNICATIONS CARRIER
OF COMPLIANCE WITH SERVICE QUALIW AND CUSTOMER
PROTECTION, ABILITY TO REMAIN FUNCTIONAL IN EMERGENCIES,
AND USE OF FEDERAL HIGH-COST SUPPORT.
AFFIDAVIT OF BUSINESS OR CORPORATE OFFICER
The ldaho Public Utilities Commission Order No. 29841requires that Eligible Telecommunications
Carriers (ETC) certify that it is compliant with applicable service quality standards and consumer
protection rules; and ETCs must demonstrate the ability to remain functional in emergencies. ln addition,
the Commission must file an annual certification with the USAC and the FCC that all federal high-cost
support provided to ETCs within the State of ldaho will be used only for the provision, maintenance, and
upgrading of facilities and services for which the support is intended. Accordingly, the undersigned states
and verifies under oath the following:
1. I am an officer of Blackfoot Telephone Cooperative, lnc., an eligible telecommunications carrier for
receiving federal universal service support under section 214(e) of the Telecommunications Act of 1996 in
the state of ldaho.
2.1 am familiar with the Company's day{o-day operations in the state of ldaho and with the State's
service quality standards and consumer protection rules as set forth in Commission Order No. 29841.
3. Blackfoot Telephone Cooperative, lnc. is complying with applicable service quality standards and
consumer protection rules of the Federal Communications Commission and the ldaho Public Utilities
Commission.
4. I certify to the Commission that the Company is able to remain functional in emergencies as set forth in
Commission Order No. 29841 and in 47 C.F.R. $ 54.201(a)(2).
5. I also certify that all federal universal service support funds received by Blackfoot Telephone
Cooperative, lnc. during the current calendar year will be used in a manner consistent with section
25a@); that is, for the provision, maintenance, and upgrading of facilities and services for which the
support is intended. The company will continue to comply for the period of January 1, 2017 , through
December 31,2017, to be eligible for federal universal service fund support.
6. This verification and affidavit is provided to be the ldaho Public Utilities Commission to enable the
IPUC to certify to the FCC that federal universal service support received by the eligible carriers in the
state will be used in a manner consistent with Section 254(e) of the Telecommunications Act.
())6,metritte3'.. |',
Date ' /
SUBSCRIBED AND SWORN to before me this
MA,RILEEC KITUDT
NOTARY PUBIJC for tTE
State ol Montana
Besiding a! Missryla. l[I
MvCorimissbn Explne'Jurrgrtt?8,.2IJl?.
State of Montana
County of Missoula
)
)ss
)
CERTIFICATION BY ELIGIBLE TELECOMMUNICATIONS CARRIER
OF COMPLIANCE WITH SERVICE QUALITY AND CUSTOMER
PROTECTION, ABILITY TO REMAIN FUNCTIONAL IN EMERGENCIES,
AND USE OF FEDERAL HIGH-COST SUPPORT.
AFFIDAVIT OF BUSINESS OR CORPORATE OFFICER
The ldaho Public Utilities Commission Order No. 29841 requires that Eligible Telecommunications
Carriers (ETC) certify that it is compliant with applicable service quality standards and consumer
protection rules; and ETCs must demonstrate the ability to remain functional in emergencies. ln addition,
the Commission must file an annual certification with the USAC and the FCC that all federal high-cost
support provided to ETCs within the State of ldaho will be used only for the provision, maintenance, and
upgrading of facilities and services for which the support is intended. Accordingly, the undersigned states
and verifies under oath the following:
1. I am an officer of Fremont Telcom Co, an eligible telecommunications carrier for receiving federal
universal service support under section 21a@) of the Telecommunications Act of 1996 in the state of
ldaho.
2.1 am familiar with the Company's dayto-day operations in the state of ldaho and with the State's
service quality standards and consumer protection rules as set forth in Commission Order No. 29841.
3. Fremont Telcom Co. is complying with applicable service quality standards and consumer protection
rules of the Federal Communications Commission and the ldaho Public Utilities Commission.
4. I certify to the Commission that the Company is able to remain functional in emergencies as set forth in
Commission Order No. 29841 and in 47 C.F.R. $ 5a.201(aX2).
5. I also certify that all federal universal service support funds received by Fremont Telcom Co. during the
current calendar year will be used in a manner consistent with section 254(e); that is, for the provision,
maintenance, and upgrading of facilities and services for which the support is intended. The company will
continue to comply for the period of January 1 , 2017 , through December 31 , 2017 , to be eligible for
federal universal service fund support.
6. This verification and affidavit is provided to be the ldaho Public Utilities Commission to enable the
IPUC to certify to the FCC that federal universal service support received by the eligible carriers in the
state will be used in a manner consistent with Section 254(e\ of the Telecommunications Act.
MARITEECKIrt'DT
NOTARY PUBttC brU!
State of llortana
Reslding at Mbsoia, tfI
MyConrnissim Exdcs
Jansv28.20t7.
Page 1
<010> Studv Area Code
<015> Studv Area Name BLAC(FOOT TEL . BTC
<020> Prosram Year
<030> Contact Name: Person USAC should contact
with questions about this data Michelle Owens
<035> Contact Telephone Number:4055415131 ext -
Number of the identitied in data line <030>
<039> Contact Email Address:
Email otthe person identitied in data line <030>
FormType s4.313 and s4-422
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<010> Study Area Code
<015> Study Area Name
<020> Program Year
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<039>Contact Email Address - Email Address of person identilled in data line sb'or.cr,@!.cd
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volce complalnts (zero or greater) for voice telephony service in the prior
calendar year for each servlce area in which you are desi$ated en ETC for
any facilities you own, operate, lease, or otherwise utilize.
Complalnts per 1000 customers for fixed voice
Complaints per 1000 customers for moblle voice
Select from the drop-down list to indicate how you would like to report
end-user customer complaints (zero or greater) for broadband service in
the prior calendar year for each servlce area in which you are designated
an ETC for any facllltles you own, operate, leare, or otherwise utillze.
Complaints per 1000 customers for llxed broadband
Complalnts per 1000 customers for mobile broadband
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Study Area Code
<01s> studyArea Name BLACKFOOT TEL - BTC
<020> Program Year 20L7
<030> Contact Name - Person usAC should contact regardinE this data Michelle Owens
<o35> contactTelephoneNumber-Numberofpersonidentifiedindataline<030> 4065415131 ext
<039> contact EmailAddress - Email Address of persoh identlfied in data line <o3o> mowens @b 1a ck f oot ' com
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Complete the items below to note compliance with five year service quality plan (pursuant to 47 CFR 5 5a.202(a)) and, for privately held carriers, ensuring
compliance with the financial reporting requirements set forth in 47 CFR I 54.313(0(2). I further certify that the information reported on this form and in
the documents attached below is accurate.
Progress Report on 5 Year Plan
(3009) carrier certifles to 54.313(fx1)(iii)
(30104) Milestone certification {47 cFR 5 s4.313(f)(1)(i)}
(30108) Please Provide Attachment
(30124) community Anchor lnstitutions (47 cFR 5
s4.313(fXlXii))
(30128) Please Provide Attachment
(3013) ls your company a Privately Held RoR Carrier {47 CFR
5 54.313(fX2))
(3014) lf yes, does your company file the Rus annual report
Please check these boxes to confirm that the
attached PDF, on line 3017, contains the required
information pursuant to 5 54.313(fX2) compliance
requires:(3015) Electronac copy of their annual RUs reports
(Operating Report for Telecommunications
Sorrowers)(3016) oocument(s) with Ealance sheet, lncome statement
and statement of cash Flows
(3017)lf the response is yes on line 3014 attach your
company's RUS annual report and all required
documentation
(30181 lf the response is no on line 3014, is your company
audited?
lf th€ response is yes on line 3018, please check the
boxes below to confirm your submission on line
3025 pursuant to 5 54.313(fx2), contains:(3019) Either a copy of their audited financial statement; or
(2) a financial report in a format comparable to RUs
operating Report for Telecommunications Eorrowers
(3020) Document(s) for Balance sheet, lncome statement
and Statement of cash Flows
(3021) Management letter and/or audit opinion issued by
the independent certified public accountant that
performed the company's financial audit,
lf the response is no on line 3018, please check the
boxes below to confirm your submission on line
3025 pursuant to 5 54.313(f)(2), contains:
.3022]r copy of their financial statement which has been
subject to review by an independent certified public
accountant; or 2) a financial report in a format
comparable to RUS Operating Report for
Telecommunications Borrower5
(3023) Underlying information subjected to a review by an
independent certified public accountant
l3124l Underlying information subJected to an officer
certification.
(3025) Document(i) for Balance sheet, lncome Statement
and Statement of Cash Flows
(3026) Attach the worksheet listing required information
Yes - Aitach CerElficaaron
Name of Attached Document Listing Required
lnformation
Yes - Altach Neu Comunlty hchors
Name of Attached Document Listing Required",1*'J:T O O
(Yes/No) O O
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Name of Attached Document Listing Required
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<010>Studv Area Code
<015>Study Area Name
<030> Contact Name - Person USAC should contact reSarding this data trr.h.rr. o*tr,
Contact Email Address - Email Address of person identified in data line <030> muu,bl..kroo! <oo
4005 Rural Eroadband Erperlment
Authorized Rural Broadband Experiment (RBE) recipients must address the certification for public interest obligations, provide a list of newly served
community anchor institutions, and provide a list of locations where broadband has been deployed.
Publlc lnterest Oblltatlons - FCC 14-98 (paragraphs 25-29, 76)
PleaseaddressLine400lregardingcompliancewiththeCommission'spublicinterestobli8ations. AllRBEparticipantsmustprovidearesponsetoLine400l.
4001. Recipient certifies that it is offering broadband to the identified locations meeting the requisite public
interest obligations consistent with the category for which they were selected, including broadband speed,
latency, usage capacity, and rates that are reasonably comparable to Etes for comparable offerings in urban
areas?
Community Anchor lnsdtutions - FCC 14-98 (paragraph 791
4003a. RBE participants must provide the number, names, and addresses of community anchor institutions to
which they newly deployed broadband seruice in the preceding calendar year. On this line, please respond
(yes - attach new community anchors, no - no new anchors) to indicate whether this list will be provided.
lf yes to 4003A, please provlde a .lsponse foi 40038.
4003b. Provide the number, names and addresses Name ofAttached Document listinB Required lnformation
ofcommunity anchor institutions to which the
recipient newly began providing access to
broadband seruice in the preceding calendar year.
Broadband Deployment Locations - FCC 14-98 (paragraph 801
4O04a. Attach a list ofgeocoded locations to
which broadband has been deployed as ofthe
lune 1st immediately preceding the July 1st filing Name of Attached Document Listing Required lnformation
deadline for the FCC Form 481.
4004b. Attach evidence demonstrating that th€
recipient is meeting the relevant public seruice
obligations forthe identified locationr. Materials
must at least detail the pricing, offered broadband Name ofAttached Document Listing Required lnfomation
speed and data usage allowances available in the
relevant geographic area.
Proqram Year
Page 20
- Reporting carrler
Collectlon Form , '
<010> Studv Area Code 482235
<015> Studv Area Name BNCKFOOT TEL - BTC
<020> Program Year
<o3o> Contact Name - Person USAC should contact regarding this data MicheLle owens
<035> contact Teleohone Number - Number of person identified in data line <030> 4065415131 ext
<039> Contact Email Address - Email Address of oerson identified rn data line <030> mowens@blackfoot . com
TO BE COMPLETEO BY THE REPORTING CARRIER, IF THE REPORTING CARRIER IS FILING ANNUAL REPORTING ON ITS OWN BEHATF:
Certification of Officer as to the Accuracy of the Data Reported for the Annual Reporting for CAF or Ll Recipients
certify that I am an officer of the reportint carrier; my responsibilities include ensurlnt the accuracy of the annual reporting requirements for universal seruice supporl
eclpients; and, to the best of my knowledge, the information reported on thls form and in any attachments is accurate.
,lame of Reoortins Carrier BLACKPOOT IEL BTC
e of Authorized officer: CERTTFTED oMrNE Date o7 /ot/2015
,rinted name ofAuthorized officer: Jason wirliams
'itle or oosition of Authorized officer: chief operat iog officer
'eleohone number of Authorized officer' {055415454 ext '
itudv Area code of ReoortinE carrier: 482235 Filins Due oate forthis fo(mt 01 / o1/ 2ot6
under Title 18 of the United States Code, 18 U.S,C. 6 1001.
Page 20
PROGRESS REPORT - REDACTED FOR PUBLIC INSPECTION
Unfulfilled Broadband Service Requests Resolution
Program Year 2017 - 2016 Submission of 2015
Ross Holt
Field Services Supervisor
Blackfoot Telecommunications Group
This document provides a high level description of the measures in place to resolve
customer requests for broadband service that were unfulfilled in the prior calendar year.
Blackfoot Telephone Cooperative, lnc. (482235,483308) and Fremont Telecom Co. dba
Fremont Communications (472222) routinely replace digital loop carriers that are not
capable of providing a minimum of 4 Mbps download and 1 Mbps upload to new loop
carriers and provide Ethernet transport, where appropriate. Additionally, the companies
deploy broadband accelerators in line that extend DSL or increase the speed to
customers whose requests would othenryise be unfulfilled.
Service Quality Standards & Consumer Protection Rules
Com plia nce
Program Year 2017 - 2016 Submission of 2015
Michelle Owens
Carrier & Regulatory Specialist
Blackfoot Telecommunications Group
Blackfoot Telecommunications Group comprised of Blackfoot Telephone Cooperative, lnc. (SAC
482235 and 483308) and Fremont Telcom Co. (SAC 4722221has implemented a variety of
service quality standards and consumer protection policies and procedures. This document
provides a high level description of the measures in place.
Service Qualitv
The companies comply with service quality standards by meeting all requirements in the
Administrative Rules of Montana 38.5.3371and ldaho Administrative Code l.D.A.P.A.
31.41.01.500, as well as, all applicable federal consumer protection rules.
Consumer Protection
The companies comply with consumer protection obligations by meeting requirements in
Administrative Code l.D.A.P.A. 3t.41-.0t, applicable consumer protection regulation in the state
of Montana, as well as, all federal consumer protection rules. The companies'general practice
is to treat all information as if it were private, in addition CPNI and Red Flag policies and
procedures are observed and trained on annually. CALEA obligations and processes are strictly
adhered to, Noticing is undertaken annually in relation to do not call and call before you dig.
Noticing of rate changes is provided to educate customers about changes appearing on their
bills regardless of the jurisdiction or regulated nature of the service.
Functionality in Emergency Situations
Program Year 2017 - 2016 Submission of 2015
JB Ray
Field Services Manager
Blackfoot Telecommunications Group
This document provides a high level description of the measures in place to provide
functionality in Emergency situations in the 482235, 483308 and 472222 study areas.
Central Offices in all 3 study areas are equipped with backup generators in the event of
commercial AC power failures. Fuel supplies for these generators are adequate for 24-
36 hours of operation and back up batteries located in each central office provide an
additional 6-8 hours of backup power.
All remote subscriber carrier locations are equipped with backup batteries that are
capable of providing 8-12 hours of DC power in the event of a commercial AC power
failure. We also maintain a pool of portable generators that are used to recharge these
batteries if the AC power is not restored prior to the batteries being fully discharged.
Where practical, fiber optic cable routes that provide connectivity to a remote central
office back to the host central office have diverse routes to insure uninterrupted
operation in the event of a cable cut or failure. lf diverse routes are not practical the
remote central office is equipped with a "stand alone" function that insures uninterrupted
operation within the remoter central office service area.
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Tribal Engagement
Program Year 2017 - 2016 Submission of 2015
Judy Geer
Account Executive
Blackfoot Telephone Cooperative, lnc.
Blackfoot Telephone Cooperative, lnc. ("BTC") provides a broad range of services to the
Confederated Salish Kootenai Tribe ("CSKT') on the Flathead lndian Reservation in
northwestern Montana. ln fact, the CSKT is one of BTC's largest customers.
Over the past year, BTC worked with CSKT on a number of projects/initiatives and we
look fonruard to continuing our partnership. The following is a timeline of events with
summaries of our engagement activities:
ln April 2015 Blackfoot delivered the CSKT's Capital Credit Checks for patronage
distributed to the CSKT as a member of Blackfoot Telephone Cooperative, lnc.
During the months of May, June and July Blackfoot worked with CSKT to turn down
circuits that they no longer needed, updating billing information and authorized contacts.
ln August of 2015, Blackfoot met with key CSKT personnel. An onsite visit was held
with the CSKT's Phone Network Manager to review their account and discuss additional
service offerings. Additional voice services were requested as a result of that meeting
to certain CSKT buildings.
ln September of 2015, Blackfoot met with the CSKT's lT Network Administrator and lT
Manager to review the account and discuss additional service offerings to include
redundancy/failover, colocation facilities and disaster recovery.
ln October, new services were installed but much of what had been discussed during
the September meeting was on hold while CSKT filled a new lT Program Manager
position. ln December, we were notified that the position had been filled so a proposal
was submitted in January of 2016.
Blackfoot is in compliance with all tribal rights of way processes, land use permitting,
facilities siting rules, environmental review processes, cultural preservation review and
business licensing requirements
Voice Services Rate Comparability
Program Year 2017 - 2016 Submission of 2015
Michelle Owens
Carrier & Regulatory Specialist
Blackfoot Telecommunications Group
For the Program year 2017, the average urban rate for local service is $21.93. Per FCC
Public Notice DA 16-362 the reasonable comparability benchmark for voice services is
$41.07 . As indicated in each study area's line 700 worksheet none of the Blackfoot
rates are above the reasonable comparable rate of $41.07.
Data Services Rate Comparability
Program Year2017 -2016 Submission of 2015
Michelle Owens
Carrier & Regulatory Specialist
Blackfoot Telecommunications G roup
Blackfoot Telephone Cooperative, lnc. (482235,483308 and Fremont Telcom Co. dba
Fremont Communications (472222) have several different voice, broadband and
voice/broadband bundles at different prices. To ensure compliance with the FCC's rate
comparability benchmark for broadband services, Blackfoot offers a distinct set of
broadband service offerings that are priced at rates that are equal to or less than the
FCC's service rate comparability benchmark. These prices are revised annually as the
FCC adjusts the prices, if necessary, to ensure they remain equal to or less than the
rate comparability benchmark.
Lifeline Terms and Conditions
Program Year2017 -2016 Submission of 2015
Michelle Owens
Carrier & Regulatory Specialist
Blackfoot Telecommunications Group
For the Program year 2017, Lifeline consumers have the same voice and data options
available to them as non-lifeline consumers. Rates can be reviewed in sections 700
and 710 of the 481 filing. The applicable terms and conditions are the same for any
consumer regardless of low income determination. Local voice services are unlimited
as are data services. Consumers wishing to purchase long distance services have a
selection of service options to ensure that the per minute pricing meets their needs.
Eligible lifeline consumers have a lifeline discount added to their account after eligibility
has been determined.
Broadband Reasonable Request
Program Year 2017 - 2016 Submission of 2015
Jason Williams
Chief Operating Officer
Blackfoot Telecommunications Group
Blackfoot certifies that it has taken reasonable steps to provide upon reasonable
request broadband service at actual speeds of 4 Mbps downstream/1 Mbps upstream,
with latency suitable for real-time applications, including Voice over lnternet Protocol,
and usage capacity that is reasonably comparable to offerings in urban areas, and that
such requests for such service are met with in a reasonable amount of time.
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