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HomeMy WebLinkAbout20160701Mud Lake Telephone Cooperative Form 481.pdfRICEIVED " r I: .,'1"- - I i1i{ lc: 2 t+ GVNW CONSULTING, INC. 2270IA MONTANAWAY*2OO COLORADO SPRINGS, CO 80918 TEL. 71 9.594.5800 FAX 719.594.5803 rvww.gvnw.@mll-lrj,-','1-riArr. rf,ilIt,lI'r June 30, 2016 Jean Jewell ldaho Public Utilities Commission 472W. Washington Boise, lD 83702 Via UPS RE: Case No. GNR-T-1&01 - 2016 Eligible Telecommunications Carrier (ETC) Annual Reporting Requirements with the IPUC and Informational Filing of Federal Communications Commission (FCC) Form 481 - Carrier Annual Report for Mud Lake Telephone Cooperative Association Dear Ms. Jewell Pursuant to Case No. GNR-T-16-01 Mud Lake Telephone Cooperative Association (Mud Lake) hereby submits to the ldaho Public Utilities Commission (IPUC) copies of the filing to the Federal Communications Commission (FCC) and the Universal Service Administrative Corporation (USAC) for designation as an Eligible Telecommunications Canier, in accordance with 47 U.S.C. 54.313 and 54.422. Also included is the signed Affidavit pursuant to IPUC Order 29U1. Mud Lake Telephone Cooperative (SAC 472227) is a rural incumbent local exchange canier as designated by the FCC, and is eligible to receive federal universal service high-cost support pursuant to the Code of Federal Regulations (CFR), Title 47, Sections 54.301, 54.305, and Part 36, sub-part F. Please review the attached filing data and include Mud Lake in your Annual Use Certification Letter to USAC and the FCC. The enclosed filing contains documents that contain certain confidential trade secret information that relates to its financial position and is exempt from public disclosure pursuant to Section 9- 340 D(1), ldaho Code. Pursuant to Rule 67 of the Rules of Procedure of the IPUC, the enclosed trade secret information has been submitted on yellow paper and placed in a sealed envelope, stamped confidential. Please direct any questions to Andy Schein at 719.594.5820 or by email at aschein@qvnw.com. Sincerely,4)J; Andy Schein cc: Randy Mead, Mud Lake sw"or fuaho I counry o1 Sa$ur-sonltt CERTIFICATION BY ELIGIBLE TELECOMMI.JNICATIONS CARRIER OF COMPLIANCE WITH SERVICE QUALITY AND CUSTOMER PROTECTION, ABILITY TO REMAIN FUNCTIONAL IN EMERGENCIES, AND USE OF FEDERAL HIGH-COST SUPPORT AFFIDAVIT OT BUSINESS OR CORPORATE OFFICER The ldaho Public Utilities Commission Order No. 29841 requires that Eligible Telecommunications Carriers certift that it is compliant with applicable service quality standards and consumer protection rules; and ETCs must demonstrate the ability to remain functional in emergencies. In addition, the Commission must file an annual certification with the USAC and the FCC that all federal high-cost support provided to ETCs within the State of Idaho will be used only for $e provision, maintenance, and upgrading of facilities and services for which the support is intended. Accordingly, the undersigned states and verifies under oath the following: I . I am an of{icer of Mud Lake Telephone Cooperative Association, an eligible telecommunications carrier for receiving federal universal service support under section 2 l4(e) of the Telecommunications Act of 1996 in the state of ldaho. 2. I am familiar with the Company's day-to-day operations in the state of ldaho and with the State's service quality standards and consumer protection rules as set forth in Commission Order No. 29841. 3. Mud Lake Telephone Cooperative Association is complying rvith applicable service quality standards and consumer protection rules ofthe Federal Communications Commission and the ldaho Public Utilities Commission. 4. I certiS to the Commission that the company is able to remain functional in emergencies as set forth in Commission Order No. 29841 and in 47 C.F.R. 54.201 (a\2). 5. I also certiff that all federal universal service support funds received by Mud Lake Telephone Cooperative Association during the current calendar year will be used in a manner consistent with section 254(e); that is, for the provision, maintenance, and upgrading of facilities and services for which the support is intended. The company will continue to comply for the period of January 1,2017, through December 31, 2017,lo be eligible for federal univerual service fund support. 6. This verification and alfidavit is provided to the Idaho Public Utilities Commission to enable the IPUC to certiry to the FCC that federal universal service support received by the eligible carriers in the state will be used in a manner consistent with Section 254(e) ofthe Telecommunications Act. SUBSCRIBED AND SWORN to bsfore me this 21 =.. :p,?", =*: -.- i*Ezr\Punltc ,j S "rrrrrrrfifiHp,N Notary Public f8r f,4qho , residing at T*sre-{zn , T,D My Commission expires ? -4- etr I aayor Tua'** , )bll Page 1 <010> StudyAreaCode <015> StudvArea Name M Nre TEL COOP <020> Proeram Year <030> Contact Name: Person USAC should contact with questions about this data Judi Ushio <035> Contact Telephone Number: 71es94s814 ext. Number of the Derson identitied in data line <030> <039> Contact Email Address:juahio@qmx. comEmail ot the identitied in data line <030> FormType s4.313 and s4.422 Page 1 No@6c coE =ooEot o oo E6z rc .9 Eoo Eo =sio;>o=.l-->Ed co=ofo,^HItao or$+ .=@6 !do9 ,-i iohLi IFNO 6;9qiCP'UgEts'<loo o=q>Eo;: io b -o =ENO6:o=dEf ;gE.9 B>6O>oooii6 L s 6ih 3r EgabEd6+ o> ].Y P .J TE;E.9 E :",, .= >6=-J H E iE U N I "lol PI !l I Ilo>oloc= | >os I EleE I 6*3H I t'R.g: I *s:tr | -o6E I B*ci I $:;!; I h5I e I +eai I sEfq I qit .9 ^. 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Complaints per lo(x) customers for fixed voice O - 0 Complaints per 1000 customers for mobile voice select from the drop-down list to indicate how you would like to report end-user customer complaints (zero or greater) for broadband service in offered only fixed broadband the prior calendar year for each seNice area in which you are designated an ETC for any facilities you ourn, operate, lease, or othe.wise utilize. 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Oillconblilo ,06oo$r'OrrBcffitta4 r0eo0et9 rir2Oa Study Area Code <015> Study Area Name MUD LA.KE TEL COOP ProSram Year 2017 Contact Name - Person USAC should contact reSarding this data Judi Ushio ContactTelephoneNumber-Numberofpersonidentifiedindataline<030> 7195945814 eXE. <039> Cohtact Emait Address - Ema it Address of person identified in data tihe <o3o> j u s hi oogvnw ' c om Complete the items below to note compliance with five year service quality plan (pursuant to 47 CFR 5 54.202(a)) and, for privately held carriers, ensuring compliance with the financial reporting requirements set forth in 47 CFR 5 54.313(f)(2). I further certify that the information reported on this form and in the documents attached below is accurate. Progress Report on 5 Year Plan (3009) carrier certifies to 54.313(fXlXiii) (3010A) Milestone certification {47 cFR 5 54.313(fX1)(i)} (30108) Please Provide Attachment (3012A) Community Anchor lnstitutions {47 CFR 5 s4.313(fXlXii)) (30128) Please Provide Attachment (3013) ls your company a Privately Held ROR carrier {47 cFR 5 s4.313(f)(2)) (3014) lf yes, does your company file the RUs annual report Please check these boxes to confirm that the attached PDF, on line 3017, contains the required information pursuant to 5 54.313(f)(2) compliance requires:(3015) Electronic copy of their annual RUS reports (Operating Report for Telecommunications Borrowers)(3016) Document(s) with Balance Sheet, lncome statement and Statement of cash Flows (3017)lf the response is yes on line 3014, attach your company's RUS annual report and all required documentation (3018) lf the response is no on line 3014, is your company audited? lf the response is yes on line 3018, please check the boxes below to confirm your submission on line 3026 pursuant to 5 54.313(f)(2), contains: (3019) Either a copy of their audited financial statement; or (2) a financial report in a format comparable to RUs Operating Report for Telecommunications Borrowers(3020) Document(s) for Balance sheet, lncome Statement and Statement of cash Flows (3021) Management letter and/or audit opinion issued by the independent certified public accountant that performed the company's financial audit. lf the response is no on line 3018, please check the boxes below to confirm your submission on line 3026 pursuant to 5 54.313(fX2), contains: (30221 Copy of their financial statement which has been subject to review by an independent certified public accountant; or 2) a financial report in a format comparable to RUS Operating Report for Telecommunications Eorrowers(3023) Underlying information subjeded to a review by an independent certified public accountant (3024)Underlying information subjected to an officer certification. Document{s) for Balance sheet, lncome Statement and Statement of cash Flows Attach the worksheet listing required information {302s) Yes - Atlach Certifica!ioE Name of Attached Document Listing Required lnformation Yes - Attach New Community hchors Name of Attached Document Listing Required'"t?'Ji:T O O (Yes/Nol O O fl E Name of Attached Document Listing Required lnformation (Yes/No)oo E E E E E E E Name of Attached Document Listing Required lnformation (3026) page 17 Page 20 <010> StudvArea Code 47 2221 <015> StudvArea Nam!M ]ffE TEL COOP <020> Prorram Year 20r? <030> Contact Namc - Pcren UsAc should contact rcgarding this data Judi- Ushio <O3S> Cdntad Teleohona Number - Numbcr of ereon idcntifird in data lin! <030> 71959458L4 qt . <039> contactEmailAddrass-EmailAddrrssofoersonidentifiedindatalin!<030> lushio@ffiw-com TO BE COMPTETED BYTHE REPORTING CARRIER,IFTHE REPORTING CARRTER IS FIUNG ANNUAT REPORTING ON IT5 OWTT BEHAIF: Certlfication of Officer as to the Accuracy of th€ Oata Reported for the Annual ReportinS for CAF or Ll Reciplents ccrtlfy thrt I am ah ofnrcr of the reportlnS cerilar; my rrsponslbllltlB lnchdc ?nsurln3 thG .ccuracy of tha annual raportltr! rcqulrcmrnts for unlvc.sal scrulce support .clpluts; .nd, to the b.st of my knowlcdt!, th. lnfom.tlon ,.port d on thls io.m and ln any attachmcnts ls accurrtc. M UKE TEI COOP iirnatur.of authorized officar: CERTTFTED ol{Lr}rE Datr 06/3O/20L6 trinted namc ofAuthorizcd officlr: Randy Mead -ltle or position of Authorized otficer: GeDerar Manager ilephonc number of Authorized officer: 208374s401 exs' 6s1? itudv Ar.a cod. of Rr6dtin! ca.d.. 472221 Filln! Du! Dateforthis form, o7 / 0L/ 2oL6 Prmnswillfullymaki[f.lsstat€mGntsffthisformenb€punishrdbyfinoqforfoituEmd.rth€CommunicationsAdof 1934 47U.S.C.99502,503(b],orffnGorimprisonmcnt underTitl. 18 of the Unitld Stat$ de, 18 U.S.C.5 1m1. Page 20 PaBe 21 -Atent/Carrler FCcForm/Bl Collection Form OMB Control No. 306GO986/OMB Contrcl No. 3060$19 2073 412221<010> StudV Area Code <015> Study Area Name MUD BKE TEL COOP <020> Program Year 2At1 <030> ContactName-PersonUSACshouldcontactregardingthisdata Judi Ushio <035> contactTelephoneNumber-Numberofpersonidentifiedindataline<o3o> 7r95945814 exc <039> Contact Emai I Add ress - Emai I Add ress of De rson identified in data li ne <o3o> i ushi o@gvnw . c om TO BE COMPTETEO BY THE REPORTING CARRIER, IF AN AGENT IS FITING ANNUAT REPORTS ON THE CARRIER'S BEHALF: TO BE COMPI-ETED BY THE AUTHORIZED AGENT: Certification of Officer to Authorize an Agent to File Annual Reports for CAF or Ll Recipients on Behalf of Reporting Carrier cErtify that (Name ol is authorized to submit the information reported on behalf of the reporting carrier.I gsnt; and, to the best of my knowledgs, the reports and data provided to the authoriz€d agent is accurate. Jame of Authorized {ame of Reoortins Carrier ;isnature of Authorized Of{icer Dete' )rinted name of Authorized Officer itle or position of Authorized Officerl 'eleohone humber of Authori2ed officerl ;tudv Area Code of ReoortinE Carrier FilinE Due Date for this form: uhderTille 18 ofthe United States Code, 18 U.S.C. 5 1001. Certification of Agent Authorized to File Annual Reports for CAF or Ll Recipients on Behalf of ReportinE Carrier he data reported herein based on data provided by the reporting carrier; and, to the best of my knowledge, the lnformation reported herein is accurate, ,Jame of Reporting Carrier ,iame of Authori2ed AEent Firm: iiEnature of Authorized Agent or Employee of Agent Date: ,lame of Authorized Asent Emoloveel itle or position of Authorized Asent or Emplovee of Agent ele number of Authorized AEent or Emolovee of, tudv Area Code of Reoortins Carrier Filins Due Date for this form 18 of the United States Code, 18 U.S.C. E 1001. Page 21 ,2; @i -EEUE UE :o -oOEol -o,9; {o ooorrN aoI 3 beo o o E !; Ec =co o o o ! E o !E E oco o o jx o ! .g! F =o o o ! Ez a! E z o ogoF co o o D o 6o ,9t ,E! o co ! fo a fc o Ez coU a o E a d oNo ooo j F I oIE Ez o ! o ooo o El o o Ol 6o6@o dzo coI6 =o @6o?o@o dz iri I{Et xmo eou6Nus>tso: 6 6Itooco o EC! c EeCOETgE eEe8FsE8 o t oIo o o o ! .= !oEcop ao oo o o !! E @ ! E c o o X o o oc ! .gEoE cop o o o o E z o! EJzo o 6F o D ! E o o ooU J F F] 3 a E6z 6o !) o !o !J oo o @oo@o d26 coIE o @oIo@o d2 @o{Eq co888EoNu s->U=, Ec o ooAEEO!BccG6€,E60o=n8 472227ID510 Service Quality Standards & Consumer Protection Rules Compliance: Consumer Protection Voice and Broadband Mud Lake complies with the requirements of 47CFR Part 64 Subpart U, Customer Proprietary Network lnformation and the Federal Trade Commission Red Flag Rules to prevent identity theft. A manual for each of those programs is in place and is part of the employees' handbook. Employee training is conducted annually and new hires are instructed on the programs as required by their job functions. Service Quality Standards Voice Mud Lake complies with the service standards as required by the state regulatory commission. Mud Lake is committed to providing the highest quality service to its customers. Broadband Mud Lake complies with the service standards as established by state regulatory commission. Mud Lake follows the service standards noted in NECATariff#5 and is committed to provide the highest quality service to its broadband customers. 472227rD610 Description of Functionality In Emergency Situations Back-up Power for Both Voice and Broadband Services Mud Lake Telephone prides itself on updating and maintaining all its plant and equipment to prevent outages before they happen. If outages do happen, the Company has 24-hour on call staff and alarm reporting systems in place that send notifications to the 24 hour personnel monitoring these systems. The Company certifies that it follows best practices that are designed to allow them to remain functional in an emergency situation through the use of back-up power to ensure functionality in the event of a limited commercial power failure. Mud Lake utilizes battery back-up systems and standby generators in its central offices. This enables Mud Lake to maintain power during an outage of at least 4 to 8 hours with battery back- up, and for 48 hours utilizing stored fuel. Mud Lake also uses its portable gas powered generator to support the remote cabinets in the network in the event of an extended power outage. The Company performs exercises to test disaster preparedness on each site's back-up power systems which are tested weekly. Major transport facilities are also tested periodically to ensure failover reliability. Abilitv to reroute traffic/data around damaeed facilities Mud Lake Telephone has a folded ring architecture, so it has some redundancy in rerouting exchange traffic between its five exchanges in case of damaged CWF facilities. The five year improvement plan incorporates additional fiber improvements that will make this a full fiber ring architecture/network with complete redundancy in between its exchanges. The Company is also a partner of the Idaho Syringa Network, which provides a fiber ring throughout southem Idaho and Mud Lake's study area. Being on the Syringa ring networkprovides the Company the capability of re-routing interexchange traffic and providing continuous service in emergency situations due to damaged facilities. Capability to manaee traffic/data spikes resulting from emereency situations Mud Lake's trunk routes are monitored by Central Office equipment for usage utilization and management. Mud Lake Telephone takes no responsibility for the capabilities of interconnected networks to manage traffic spikes resulting from emergency situations, but will continue its best efforts for its networks during such events. 472227IDt0r0 Voice Services Rate Comparability As evidenced by the data provided in line 700 of this Form 481, Mud Lake's voice service pricing is no more than2 standard deviations above the national average urban rate ($47.48) as announced by the Wireline Competition Bureau on April 16,2015 (DA 15-470) 472227idr030 Mud Lake Telephone Cooperative Association Broadband Services Rate Comparability Mud Lake's Broadband Services pricing meets the FCC's broadband public interest obligations because it offers broadband service as shown on Line 710 of its Form 481 filing, at actual speeds of at least 10 Mbps downstream / I Mbps upstream at no more than the applicable benchmark for broadband services announced by the Bureau on April L6,2015 (DAl5-470). 4722271Dt210 Mud Lake Telephone Cooperative Association Lifeline Assistance Program The Lifeline Telephone Assistance Program provides for a discount of the recurring monthly rate for the provision of local residential service for certain low-income customers, which service provides an unlimited number of local calling minutes. The Lifeline Telephone Assistance Program discount is only available to low-income customers who meet eligibility requirements established by the Federal Communications Commission. Lifeline subscribers receive the same residential service as a regular subscriber, but at a reduced monthly recurring rate. Thus lifeline subscribers have an unlimited number of local calling minutes. The Federal Communications Commission national eligibility criteria include subscribers with a household income of 135 percent of the federal poverty level or participation in one of the following programs: Supplemental Nutrition Assistance Program, Medicaid, Temporary Aid to Needy Families, Supplemental Security lncome, Low Income Home Energy Assistance Program, National Free Lunch or Federal Public Housing Assistance. Eligible Lifeline customers will receive a monthly discount of $9.25 through the Federal Communications Commission's Lifeline Program and a $2.50 monthly discount through the Idaho Telephone Service Assistance Program on the regular Company rates for residential service. Only one telephone number per household is eligible for a Lifeline discount. A Lifeline customer may not be disconnected from local service solely for non-payment of toll charges, but the Lifeline customer must continue to pay the local service rates and charges. As for toll, lifeline subscribers, similar to every Mud Lake Telephone subscriber, are free to choose their own toll usage plans through IXCs that serve Mud Lake. Toll blocking is available at no charge to qualifying Lifeline customers. If a qualifying Lifeline customer voluntarily elects toll blocking service from the Company, where that service is available, the customer will not be required to pay a deposit, if otherwise applicable, to initiate service. TO APPLY: Potential Lifeline customers must contact a Community Action Partnership office or an Idaho Department of Health and Welfare Regional Offrce to determine their eligibility to participate in the program. 472227id30r0 59 W. Main POB T]5 f)ulxri.s, ID &3.123 Mud LokefilrPil0tt 208.374.540r June 21, 2016 Ms. Marlene H. Dortch Secretary Federal Com m unications Commission 9300 East Hampton Drive Capitol Heights, MD 20743 WC Docket No. 1rt-58, 2015 Annual Report, Form 481for High-Cost Recipient 54.313(fX1) "Milestone Certification" Dear Ms. Dortch: ln compliance wlth the filing requirements associated with, and attached to Form 481, we wish to advise the Commlssion that Mud Lake Telephone Cooperative Association provides High Speed lnternet service to lts customers and: o Has taken reasonable steps to provide upon reasonable request broadband service at actual speeds of 10 Mbps downstream / 1 Mbps upstream; r Provides latency suitable for real-time applications including VolP and usage capacity which is reasonably comparable to those in urban areas and; o That reasonable requests for servlce are met within a reasonable timeframe. lf there are questions, I may be contacted at 208.374.5401 T-208-37 t-51.50 'r-90t|-374^5150 F-208.i}7,L5688 Sincerely,WW Justin Petersen Presldent 472227id30t2 Number of New Anchor Institutions: I Name: Clark County High School Address: 43 West 2nd South, Dubois, D 83423 Mud Lake Telephone Cooperative Association AI\CHOR INSTITUTIONS