20160630Potlatch Telephone REDACTED Form 481.pdf

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J0l6 JU,rj 30 pfl 1: 9352SJunction Rd.
Madimrl Wl 5371-7
June27,2OL6
Ms. Jean Jewell
Commission Secretary
ldaho Public Utilities Commission
472W. Washington
Boise,lD 8372O-OO74
Re: Case No. GNR-T-16-01
Copy of FCC 481 Filing, and Request for Confidential Treatment
Dear Ms. Jewell:
Eligible Telecommunications Carriers ("ETCs") who receive federal high cost or low income support are
required to file annual reports ("Annual ETC Reports") pursuant to 47 C.F.R. $5 54.313 and 54.422 with
the Federal Communications Commission ("FCC"), the Universal Service Administrative Company
("USAC"), and the relevant state commissions or Tribal governments, as appropriate. See 47 C.F.R. S
54.313(i); 5 5a.a22ft1. The Annual ETC Reports are required to be filed on FCC Form 481, with attached
materials.
In fulfillment of this requirement, Potlatch Telephone Company, (the "Company'), has enclosed a
confidential and redacted copy of its FCC Form 481, along with the Request for Confidential Treatment
letter dated lune 27,2016 to Marlene H. Dortch, Secretary, Federal Communications Commission.
Pursuant to the Code of Federal Regulations cited in the FCC letter and IDAPA 31.01.01, Rule 57,
Company requests that certain portions of its FCC Form 481 as outlined in the FCC letter be treated as
confidential information and not subject to public inspection.
Company respectfully requests that the ldaho Public Utilities Commission afford this information the
same confidential treatment that has been sought from the FCC as public disclosure would cause
significant commercial and competitive harm to the Company.
. r-.iri{-iC'rF,;'1'liSSlOru
Please contact the undersigned should you have any questions concerning the Company's request for
confidentiality.
Sincerely,
fi,*-//,ilA
Bruce Schiefelbein
Manager - Regulatory Compliance
TDS Telecom
(608) 664-s4ss
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Study Arca Namc POTLATCH TEL CO TNC
Program Ycar 20L7
Contad Namc - PcEon USAC should contact rcSarding this data Bruce Schiefelbein
Contact Tclcphone Numbcr - Numbcr of pcBon idcntified in data line <030> 60 8 6 64 54 5 5 ext .
Contact Email Addrc$ - Email Addrc$ of pcEon idcntificd in data linc <030>bruce. schiefelbeinGtdstelecom. com
Complete the items below to note compliance with five year service quality plan (pursuant to 47 CFR $ 54.202(a)) and, for privately held carriers, ensuring
compliance with the financial reportinS requirements set forth in 47 CFR I 54.313(f)(2). I further certify that the information reported on this form and in
the documents attached below is accurate.
(3017)
(3018)
Progress Report on 5 Year Plan
(3009) Grrier certifies to 54.313(0(1xii0
(3010A) Milestone Certification {47 CFR 5 5a.313(fx1xi)l
(30108) Please Provide Attachment
(30f2A) community Anchor lnstitutions (47 CFR $
s4.313(0(1XiD)
(30128) Please Provide Attachment
(3013) ls your company a Privately Held ROR Carrier {47 CFR
5 s4.313(fX2)l
(3014) lf yes, does your company file the RUS annual repon
Please check thes boxes to confirm that the
attached PDF, on line 3017, contains the required
information pursuant to $ 54.313(fX2) compliance
requires:
(3015) Electronic copy of their annual RUS repons
(Operating Report for Telsommuni6tions
Borrowers)(3015) Dcument(s) with Balance sheet, lncome Statement
and Statement of Cash Flows
lf the response is yes on line 3014, attach your
company's RUS annual report and all required
documentation
lf the response is no on line 3014, is your company
audited?
lfthe response is yes on line 3018, please check the
boxes below to confirm your submission on line
3026 puBuant to I 54.313(0(2), contains:
(3019) Either a copy of their audited financial statement; or
(2) a financial report in a format comparable to RUS
Operatint Report for Tel*ommuni@tions Borromrs
(3020) Document(s) for Balance Sheet, lncome Statement
and Statement of Cash Flows
(3021) Manatement letter and/or audit opinion issued by
the independent certified public accountant that
performed the company's financial audit.
lfthe response is no on line 3018, please check the
boxes below to confirm your submission on line
3025 puGuant to S 54.313(0(2), contains:
l3022l Copy of their financial statement which has been
subject to review by an independent @rtified public
accountant; or 2) a financial report in a format
comparable to RUS Operating Report for
Teleommunications Borrowers
(3023) Underlyint information subjected to a review by an
independent certified public accountant
(3024)Underlyint information subiected to an officer
certification.
Document(s) for Balance Sheet, lncome Statement
and Statement of Cash Flows
(302s)
Yes - Attach
(Yes/No)
E
E
Name ofAttached Document Listing Required
lnformation
rnformation ing Required
No - No New Comuity hchor6
Name of Attached Dcument Listint Required
'"',iS"J:T o o
(Yes/No) O O
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lnformation
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(3025) Attach the worksheet listint required information
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contact Name - PeBon USAC should contsct this dat
contrd T.l.ohoh. Number - Numbcr of cpn identified in data lina <O!1(}>
<039>Contact Emall Addross - Emall Address of pemn identificd in data llnc <030> M.rd.t.b1*&r.r.....
tl{Xti Runl Brodbrrd Erp.dm.nr
Authorlzed Rural Broadband Exp€rim.nt (RBE) recipients must addre$ the c€rtiffc.tlon for public intercst oblitations, provld. a list of newly served
community anchor lnstltutions, and provide . list of locations where broadband has bccn deploycd.
Publlc lnt r.rt OUlt dom - FCC 1+98 (prntrrpb 2G29, 7tl
Plc.s. address Llne 4001 ratardint compliancc with the Commission's public lntrrcst oblltations. All RBE partlclpants must providc a rcspons to Line 4001
4001. Rsipient certllles that it is offurint broadband to the identified locations meltlnt th! requlslte publlc
lnt.rcst oblltatlons conslstent with th. catetory for which they werc srlected, includint broadband spccd,
latancy, usata caprcity, and rates that ara reasonably compaEble to rates for comparablc offcrings in urban
areaS?
Cornmunlty Anchor ln3dtutlom - FCC 1+S {prrqnph 79}
103r. RBE partlclpants must provid! the numbcr, names, and address of community anchor instltutlons to
whlch they n.wly dcploycd broadband slrvlce ln the preceding olendar year. On this linc, phas. rcspond
(yes - rtt.ch ncw communlty anchoE, no - no new anchoE) to lndicate whether thls llst wlll bc provlded.
l,y.' to tm:!f, d..x Fovld.. rt pom for tlll038.
rm3b. Pro\ridG the number, names and addrcs*s Name of Attached Documant Listint Rcquirad lnformation
of community anchor lnstltutions to whlch the
rccipiznt ncwly b€tan provldlnt a@ess to
broadband scrvice ln th. prscrdint calendar ycar.
Brordb.rd O.ployln nt Loc.dont- FCC 1+9t (p.r{t ph tO)
404.. Attach a list of teocodld loc.tions to
which broadband has becn d.ploycd as ofthe
Jun! 1st immedlateh prcccdlnt thc July lst flllnt Name of Attached Documcnt Usting RGquir.d lnfomation
dr.dlin? for thc FCC Form rl81.
loab. Attrch !vid.nc€ d.monstratint that th.
rGclpbnt lB meetlng the rclcv!nt public sruic.
oblltrtlons for th! ld.ntiff.d locatlons. M.tlrials
must at l.ast drtail th. pricin& offercd broadband Name of Attached Docum.nt Llstlnt R.quir.d lnformatlon
specd and data usatc .llowances availsblc in thr
r.levant teotraphic ar.a.
REDACTED . AVAILABLE FOR PUBLIC INSPECTION
Pate 20
<01O> StudvArea Code 412210
<O1S> StudvArea Name PONATSI TEI. CO ilC
<02O> Pronrsm Ycar 2017
<030> Cont.ct Narc - Pemn UsAc should contaet reEardinr this data Bnce schiefelbein
<035> Contect Teleohone Number - Number of remn ldrntifi.d in data llne <0:X> 50866i15'155 *t.
<039> Contact Email Addrrss - Emall Addrcss of penon identlflad ln data line <03(D bruce. Echiefelbein3tdacelecom. c@
ro BE coMPtErED By rHE REPORING CA,RRTE& rF THE REPORnilG CARRIER tS FtLtilG ANNUAT REPORflNG ()1{ tTS OWf{ BEHALF:
Ccrtftcatlon of Offfccr 6 to thG Accur.cy of thc Drtr Rcportcd for thc Annuel Rcpordng for CAF or Ll Rcdplcnts
c.rdfy $.t I .m rn o{ficrr of rhr opordl!3 crrlrr; my rrpontlUllth lndudr rmurlng tlr. rccuncy of tfr mnurl rrpordnj nquirrmatr ior unlu.r'rl $fic. ruppon
clpi.nt$ .rd, to th. brct of my knowhdf, thr lnfomrtlon rrportrd on thh ionn .nd ln rny .tt chmntr b .cqrnt .
lameof R.mrtlnrc.r.i.., ffi TEr' co rNc
;lmaturc of Authorlzcd offier: CERTTFTED oiILrNE Date OG|L9|2OL6
rrinted nama of Arrthorizcd OfFcr: xwin Heaa
'itle ormsltlon of Authorlz.d O-fflc.r: Sr VP Govt & negulatory AffairE
'eleohone numbar of Authori2.d Oficer: 50855{{160 qt.
;tudvArea CodG of Reoortim Carrier: 472230 Filinr Due D.tr for t1t;r;orr' 0?/01/2015
Pclss willfully m.king f.hr st t runts m this fom on bc punishcd by firc or fufduE undcr th. Communf.tims Act of 1934, 47 Us.C. gS 5O2, 5O3(b), or finc or imprienmcnt
undcr Tldc 18 of thc Unit.d St tca Codc, 18 U.S.C. 5 f 001.
Patr 20
REDACTED. AVAILABLE FOR PUBLIC INSPECTION
P.ge 21
<O1(> StudvAreacoda
<O15> StudvArm Name POfIAICA TEL C{) IIIC
<O2O> P@ram Year 2011
<030> @ntact Namr - Person USAC should contact raFrding this dat Bnce scbiefelbeir
<035> contactTeleohon.Number-Numb€rofoarsonidcntificdindatalln"<o:tD 60866'15i!55 qt'
<039> ContactEmailMdrass-EmallAddrcssofpeBonidentifiedindatallnr<O3Op bruce.schiefelhin3talstelecon.c@
TO BE COMPI TED BY THE REPORTII{G CARRIER, IF AN AGEilT IS FIU]TG AI{IIIUAI. RCPORTS ON THE CARRTER'S BEHAI"f:
TO BE COMPIf,TEO BY THE AUIHORTZED AGE'{T:
Gcttlffcetlon of O'ffic.r to Authorlzr rn Atcnt to Fllc Annu.! Rcport3 for CAF or U Rcdplcnts on Bchalf of Rcportln! C.nlG?
c..0lydtn(ibl. ol b rrlho.lrad b r6matfha [tionna[oo ]Aortd m batCldlh. rtDorung cd.r. I
gontfid,iotEt.tdrnyfnouLdgr'lhaltpqt rd(haprotldaallolhaarhorlrad.girf bE,Ett
{ema arf
{ame of Reoortinr Carrier:
ihnatur! of Authorized oficer:Datc:
,dntcd nem! of Authoriz.d oficer:
ltle or mhion of Authorlr.d offl@r:
al€ohona number of Amhorh.d off,or:
itudv Araa Cod. .tf arffiar:Flllm Dm D.t forthkrorm:
P.@nr willtully m.tint f.k ttd.ilntr m thb fom on bG punithd by in. q io.r.thrB lilds lhc Comnmlc.ttons Act of lg:l/t, a7 US.C 59 502, 5o3(bl, q finc a lmFium6t
uid.rTld. l8 otthr Unit d St t6 Codc, 18 U.s.c. g lm1.
Ccrtlllcrtlon of A3cnt Authorlzcd to Fllc Annurl RcporE fo. cAF or U Rcclplcnts on Bchelf of Rcportlry Cerrlcr
hrd*rrrgortrdh.nln!a.doodrt provld.dby$.r.port!|c.rrlf,:rrd,toOr.b.rtotmylmrb{r,tiolnltomdonrqortrdhmhbecoreo.
lam of Raffiitu crr.i.r
larra of Authoriz.d Ar.m Flrm:
ilmatura of Authorized Arcnt or Emdmr ot Arant:Dat!:
lama of Authorized Arent Emdm:
ltla or ffiitlon of Authori2.d A!.nt or Emdme ol Arent
'eleDhona number of Authorhed Alant or Emolouar of Atcnt:
tudv Aro. cnd. ol crrrlar:FlliE Du Drt ror thls torm:
lt of th. Unlt d Slrt6 Co.lc, l8 U.s.c. ! lOO1.
Pate 21
REDACTED . AVAILABLE FOR PUBLIC INSPECTION
Potlatch Telephone Company, dba TDS Telecom
state: IDAHO
StudyArea: 472230
54.313(aX1) Progress Report on Five Year Service Quality tmprovement Plan pursuant to I 54.202(a)
As an lncumbent Local Exchange Carrier (ILEC) and Eligible Telecommunications Carrier (ETC), Potlatch
Telephone Company has been providing ubiquitous, high-quality voice telecommunications services in
its study area for many years. To accomplish and maintain this service level, Potlatch has made
significant historical investment to deploy, operate, and maintain an integrated, highly-reliable network.
ln addition to its own capital spending, Potlatch draws from the federal Universal Service Fund (USF).
Universal service support has been (and continues to be) critical in enabling Potlatch's services in its
rural markets to be reasonably comparable in quality and price to services in more urban markets, as
Congress mandated in the Telecommunications Act. Potlatch draws USF support because the cost of
providing voice and data services in its rural study area are substantially higher than those in urban
areas, and thus all of the costs cannot be recovered solely from Potlatch's customers while maintaining
reasonably comparable prices. Potlatch has made investments to bring high speed data services to its
customers when the level of customer revenues and universal service support has made it financially
viable to do so.
For Potlatch, federal high cost support is used to help offset ongoing network costs, but the monies
received cover only a portion of the cost of updating and operating the network. ln 2015, Potlatch
received S369,997 in USF support while incurrtntlin operating expenses and investing
I'r new plant. The attached Schedule A contains a list of specific network improvement projects
that were completed in 2015 at the wire center level. Where these projects related to specific DSAs
within the wire center, it is so indicated and can be cross-referenced to the exchange map attached as
Exhibit 1. The attached Schedule B summarizes Potlatch's actual expenses for 2015. As evidenced by
these support and expenditure numbers provided for the current reporting year, the universal service
support that Potlatch receives covers only a fraction of its cost to provide service. Continued receipt of
USF support is vital to helping Potlatch maintain reasonably comparable rates for local exchange service;
and to incrementally upgrade its telecommunications facilities and equipment to help meet evolving
service requirements and maintain high quality service.
REDACTED - AVAILABLE FOR PUBLIC INSPECTION
Potlatch Telephone Company, dba TDS Telecom
state: IDAHO
StudyArea: 472230
54.313(aX1) Progress Report on Five Year Service Quality lmprovement Plan pursuant to 0 54.202(a)
The content, timing, and specific geographic locations of projects that will be undertaken in the next five
years, will be determined based upon careful analysis of the dual pathways, model-based or rate of
return, for determining universal service support. The selection of future projects will be based on the
evaluation of many factors, including current consumer demand, limited capital resources and
estimated amounts of universal service support available to Potlatch under its selected path.
Regardless of the path ultimately selected, Potlatch remains committed to utilizing available universal
service support to help maintain and improve network quality, and where feasible, deploying advanced
technologies and new services, expanding coverage and improving broadband speeds for its customers.
REDACTED . AVAILABLE FOR PUBLIC INSPECTION
Schedule APotlatch Telephone Company
State: IDAHO
Study Area: 4722!10
5a.313(a)(1! Progress Report on Five Year Service Quality tmprovement Plan pursuant to $ 5a,202lal
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POTLATCH TEL. CO.,
Broadband Status
Exhibit 1
DLC LOCATTON IDSAI ExistingE Proposed I Future
Broadband Enabled
No DSL
OTHER FEATURES
l---l Exchange Boundary
- Existing TDS Fiber
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TDS Telecom Network Services I OSP Records I Dale:511212016
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line 330- Detail on Attempts (broadband]
Rule 543il1(aX3)
Carrier has implemented service availability tracking tools and employee training capabilities to respond
to direct customer requests for broadband services.
Upon receipt of a new broadband service request, Grrier's service advisors follow these steps for
provisioning the service:
1) The C-arrierservice advisor uses a customized service addressability softwaretool todetermine
if broadband service is available to the requested service address. lf it is determined that
service is offered to the address, an installation order will be initiated and scheduled
immediately.
2l lf the information in the service addressability tool indicates that extension of broadband
service to the service address might be possible, a field service technician is dispatched to the
customer premise to perform additional diagnostic testing. Such testing will determine whether
there are any reasonable adjustments to the network or customer facilities which ca n be made
toenablethe provision of service. lf testsconfirm thatbroadband servicecanbe offeredatthe
service address, an order is initiated and service is provisioned.
3) ln situations where C:rrier'sterrestrialbroadband service is not available to a requesting
customer, Carrier has partnered with Dish Networkto offer dishNET satellite broadband service
to customers. C:rrier'sservice advisors are trainedto discuss and assist the customer in
ordering dishNET broadba nd service.
As the Commission acknowledgedl, some of the service areas served by rate of return carriers, like
Carrier, have characteristicsthat make it highly cost prohibitive to extend broadband service using
terrestrialwireline technology. Except as may be noted in Carrier's 5-year pla n attached to this filing,
any further build-out of terrestrial broadba nd service to additiona I locations within its study a rea will be
dependentuponthecostofthetechnologytobedeployedandthe capitalinfrastructurefundinglevel
available. After following the steps above, if the service request is still unfulfilled, it is due to the
customer'sdistancefromabroadbandcapablecentralofficeorDSA. Thecapitalcosttodeployfiber
and other equipment to shorten loop lengths to support broadband at the required levels well exceeds
any reasonable projection of revenue and support funding available for such projects.
1 See ,n the Motterof Connect America Fund,WC Docket No. 10-90, Order DA 13-332, released March 3, 2013 at
paras 10-11.
REDACTED. AVAILABLE FOR PUBLIC INSPECTION
line 510 - Description of Compliance with Service Quality Standards and
Consumer Protection
Rule 54.313(aXs)
TDS Telecommunications Corporation's ILEC companies follow applicable federal and state
service quality and consumer protection rules. They comply with quality of service
requirements including monitoring and reporting service quality metrics where required. TDS
Telecom has implemented numerous consumer protection measures to protect customer
information. For example, TDS implemented Customer Proprietary Network lnformation (CPNI)
policies and procedures that are consistent with the FCC's regulations. Employees are required
to complete CPNI training and in addition, employees who have access to CPNI data receive
additional guidance through written procedures regarding customer authentication. Annually,
all employees are required to review TDS' Business Code of Conduct which includes information
and requirements on protecting sensitive customer information from improper use and
disclosure. TDS data privacy and security policies are reinforced through periodic training
required of all employees. Additional consumer protection measures include TDS' use of a
third-party verifier to prevent unauthorized presubscribed interexchange carrier (PlC) changes
("Slamming") and the elimination of billing and collection arrangements that could have
potentially allowed unauthorized third-party charges to be added to customer's bills
("Cramming").
REDACTED. AVAILABLE FOR PUBLIC INSPECTION
TDS Emergency Operations Plan
Company is ableto remain functional in an emergencysituation throughthe use of back-up power to
ensure functionality without an externalpower source. The Company's standardfor batterybackup is 8
hours in offices with no generator and 4 hours in offices with a generator. This is ensured during semi-
annual routine maintenance which includes batteryinspection, cleaning, documentation of float voltage
and cell temperature, aswell as equalization or replacement if necessary. ln addition, permanent
generatorsare present at significant wire centers to maintain power in the event a commercial power
failure extends beyond batterybackup capabilities. Also, portablegeneratorsare availablefor
deployment to remote wire centerswithout permanent generators. The Company's network is
engineered to provide maximum capacityin order to handle excess traffic in the event of traffic spikes
resulting from emergencysituations. Company facilities are remotely monitored and managed by a
centralizedNetworkOperations Centerwhich isstaffed 24x7,355days ayear.Technicians areableto
remotely access and respond to alarm conditions. By design, transport redundancy is built into the
telephony a nd data network on ma ny levels and in the event of a hardware or circuit failure or traffic
spike, the networks are able to self-correct in many cases or, at many locationE technicians are able to
manually switch network elements to standby facilities both locally and remotely.
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REDACTED. AVAILABLE FOR PUBLIC INSPECTION
Potlatch Telephone Company - Study Area 472230
Nez Perce Tribe
Juliette, lD
Meeting - L21L512015 10:30 am
Fcc - sa.313(aXe)
RBDACTED . AVAILABLE FOR PUBLIC INSPECTION
MEETING MINUTES
tnfulfillmentof its854.313 (aXg)tribalengagementobligationand infurtheranceof thegoal of
establishinggood working relationships with its customers located on tribal lands, Potlatch
Telephone Companyd lblaTDS Telecom ("Potlatch Telephone" or'TDS Telecom")met with the
Nez Perce Tribe on December 15, 2015.
Attendees at the meeting representingthe Nez Perce Tribe were:
r Danae Wilson, Department of Technology Services Manager
r Christina St. Germaine, Project Leader lnformation Systems
Attendees representi ng TDS Telecom were :
o Gai! Long, Manager State Government Affairs
o Randy Brunes, Field Services Manager
Potlatch Telephone servesthe Nez Perce Tribe in its Kendrick exchange in ldaho. During the
meeting, the participants discussed subjectswhich have been categorized below usingthe FCC
rule and guidance pubtished bythe Office of Native Affairs and Policyl regarding specifictopics
that should be covered in these meetings.
General
Danae mentioned there is a new tribal Chairman named Anthony Johnson. All official correspondence
including the Form 481s should be directed to Anthony.
Needs Assessment and Deplovment Planning
There was discussion of the Broadband Stimulus project that was completed in March 2014.
Danae asked some questions about the map that was included as part of the July 2015, 481 submission
to the FCC. Specifically, census block groups 327OL and 32707 are located on tribal lands. Per the map,
CBG 32707 indicates we have a proposed DSL site but there is no DSL today. However, CBG 32701
indicatesthereisDSLattheDSA,howeverthereisnoDSLavailable. (TDSneedstoreviewthemapand
correct as needed.) Randy explained we do have DSL available in the Arrow Junction area via Hubbard
Gulch.
The tribedoesn't have plansto add any newanchor institutionswiththeTDS servingarea.
However, the tribe is trying to get Bonneville power (BPA) to serve the fish hatchery with broadband.
Randy reported that we ca n't support broadba nd down there at this time and we have no current plans
todoso-thisisinthe3zT0lblockonthemap. DanaeandChristinasaidtheywill continuetopursue
this with BPA.
1 See ffiice Of NativeAffairs and Policy, Wireless Telecommunications Bureau, and
Wireline Competition Bureau lssue Further Guidance on Tribal Government Engagement Obligation
Provisions of the Connect America Fund, WC Docket No. 10-90, DA 12-1155, ReleasedJuly L9,2OL2.
REDACTED. AVAILABLE FOR PUBLIC INSPECTION
Danae described the tribe's efforts to train residents and senior citizens on effectively usingthe
computer and internet. They have training sessions on regular basis toteach residents how to use
computers (meet with senior citizens) including how to access email, the web, and procurement. They
also provide individual training with tribal members who call in or work with them through social
services.
Feasibilitv and Sustainabi! itv Plannine
Update on thetribal ownedwireless broadband system: The 2015 wireless growthcamewith a
new tower located outside the TDSserving area. They also received some Homeland Security Funds
thatwill be used to purchase backup generatorsat all of the towersites. The tribe also applied for
grantsthrough the RuralBroadband Experiment program which they were not awarded. No parties
received funding on tribal lands.
Marketing Services in a culturallv sensitive manner
The tribe continues to be heavilyinvolvedwiththe Lifeline program by educatingresidents,
especially senior citizens about the benefits of the Lifeline program.
ln February 2014 TDS sent brochures that included a map of the TDS service area. The tribe
prints copies of the brochures for the general council meetings to hand out to interested members.
Rieht of Wav. Other Permittine and Review Prqcesses
Thetribedidn'thaveanynewissuesorcomplaints. Therewasnonewconstructionontriballands
during 2015.
Compl iance with Tri bal Busi ness and Licensi ng Requi rements
There were no issues raised.
Follow Up
Danae said the tribe doesn't need anything else from TDS. The tribe will contact TDS if they
needanyassistance. Gail Longwillcontinuetobethe mainpointof contactforthe NezPerce
tribe.
REDACTED . AVAILABLE FOR PUBLIC INSPECTION
-Terms and Conditions of Voice Telephony Lifeline Service -
54.422(a)(2)
Lifeline Service Overview
1. A Lifeline customer may subscribe to any local service offering available to all
residential customers. Such local service offerings include:
o Basic local exchange telephone flat rate service (R1) wtrich entitles the
customer to an unlimited number of telephone calls within the exchange and
local calling area (including EAS points) without additional charges. Toll
charges do not apply.
. A local measured service (if offered by the Company). The service is priced
louer than R1 service but either a per minute or per message rate also applies.
The measured service plan may include an allouance of minutes/messages.
o An expanded local calling service which is priced higher than R1 service but
includes a larger local calling service area without incurring toll charges.
o Any bundle service that includes residential basic local exchange service.
2. For a list of local exchange services and rates, refer to the Company's LocalExchange tariff posted on its uebsite athttp://www.tdste|ecom.conVCu and/or contact the
Company at 1-888-CALL TDS (1-88-25.5837). (Mte, not all bundles aretariffed)
Any of the local service offerings listed above is for a minimum one month period
and entitles the custorner to telephone calls within the exchange and local calling
area (including EAS points). Tol! charges do not apply to such calls.
Telephone Service including Lifeline service also includes -o Touch Toneo Access to 911 emergency service along with other N11 serviceso Access to operator serviceso Access to directory assistanceo Access to toll calling via long distance carrier. Toll restriction service at no charge for Lifeline customers
Participants in Lifeline Assistance shall not be disconnected from Local Service for
non-payrnent of toll charges. ln addition, the Company wi!! not deny re-
establishment of local service to customers who are eligible for Lifeline Assistance
and have previously been disconnected for non-payrnent of toll charges. Lifeline
Assistance will not be connected if an outstanding balance is oued by the customer
for Iocal service.
Applicable taxes levied by state, county and local taxing authorities are added to
localservice rates.
3.
4.
5.
6.
REDACTED. AVAILABLE FOR PUBLIC INSPECTION
-Terms and Conditions of Voice Telephony Lifeline Service -
54.422(a)(2)
STAR Packaoes
STAR Packages are optional service bundles. Each package permits a customer to receive
services and features for a flat monthly rate, for each STAR Package subscriber line provided.
The STAR Package options include the following services:
3 STAR Package
lncludes: Residential One-Party Line, Caller lD Deluxe, Call
Waiting/Cance! Call Waiting, Call Forwarding, and Preferred Ca!!
Forwarding (not flat rate service at sorne companies)
The 3 STAR Package can be upgraded to include Anonynous Call
Rejection, Three-Way Calling, Priority Ringing, Special Call
Acceptance, and Personal Voicemail. The charge for this upgrade is
setforthunder...@,''below(notflatrateserviceatsome
companies).
4 STAR Package
lncludes: Residential One-Party Line, Caller lD Deluxe, Call
Waiting/Cancel Call Waiting, Cal! Forwarding, Preferred Call
Forwarding, Anonymous Call Rejection, and 300 Minutes of LATA-Wde
and/or Long Distance calling
The 4 STAR Package can be upgraded to include Three-Way Calling,
Priority Ringing, Special Call Acceptance and Personal Voicemai!. The
charge for this upgrade is set forth under "Bggidgnge" below.
5 STAR Package
lncludes: Residentia! One-Party Line, Caller lD Deluxe, Call
Waiting/Cancel Call Waiting, Call Foruarding, 3-Way Calling,
Anonymous Call Rejection, Priority Ringing, Special Call Acceptance,
Preferred Call Foruarding, Personal Voice Mai!, and Unlimited LATA-
Wide and/or Long Distance calling
Conditions and Limitations
a. Rules, regulations, and linitdions as specified elsewhere in the Company's tarifis br
each indiUdualservicewillapply as part of this Package.
b. STAR Package customers rnay terminaE their Package at any time upon notice to
the Company.
c. Unless terminated bythe STAR Package custornerorthe Company, a customerwill
remain enrolled in the Package, as amended fiom time-btirne, with any applicable
changes in rate, ficr as long as the Plan continues to be oftred by the Company.
d. New Customers that subscribe to one of the STAR Packages will receiw a waiwr of
all installation charges.
1)
2)
3)
-Terms and Conditions of Voice Telephony Lifeline Service -
54.422(a)(2)
Service Charges will not apply when the STAR Package replaces existing Local
Exchange Service or if the customer equests a change tom the STAR Pack4e
back to Local Exchange Service.
A Package Change Fee will apply when a cusbrner downgrades tom the 4 STAR or
5 STAR Package to the 3 STAR or4 STAR Package. Custorners may upgrade to a
higherSTAR Packagewithout inoming a charge.
The Star Package may not be combined with any other optional tdl calling plan
senice, except fcr those specified in this ofrring.
Customers who tail to pay the entire Package rate per month will hare all STAR
Package optional Eatures remoed. The custonerwillthen be conr,erted to the
tariftd Basic Local seruice rate. Senice Charges will not apply br conwrting
seruices back to tarifi rates. Such custorners will not be permitted to re-enroll in this
any of the Packages until such time as all associated unpaid balanoes are
satisfactorily paid in tull.
Residence
SECURITY LINE SERVICE
1. General
Security Line Service is a bundle for residential custorners who have their main
telecommunications service with a wireless provider but require a basic access line
for back-up and high speed data.
The bundle includes a Residential One-Party Line and up to 1 Mbps high speed
data. (Could be an LMS line at companies that provide LMS)
2. Terms and Conditions
a. Security Line Service will be provisioned where facilities are available.
b. Rules, regulations, and limitations as specified elsewhere in the Company's
tariffs will apply to this bundle.
c. ltlo other optional services or features are alloued with this bundle, except
Toll Restriction, Toll Restriction PIN Override, Irlon-Published Numbers, and
Nlon-Listed Numbers. These four services will be alloued at the rate listed
REDACTED. AVAILABLE FOR PUBLIC INSPECTION
$19.99 to $29.99
$29.99 to $39.99
$39.99 to $49.99
a.
b.
1) 3 STAR Pmkage per line2) 4 STAR Package per line3) 5 STAR Packagq per line
Package Upgrade (Eatures added to existing p*kage)
Package Change Fee
$5.00
$7.50
REDACTED. AVAILABLE FOR PUBLIC INSPECTION
-Terms and Conditions of Voice Telephony Lifeline Service -
54.422(a)(2)
elsewhere in the tariff. As stated in the Lifeline Service Overview, charges for
toll restriction do not a pply to Life line Customers.
d. Custorners rrust subscribe to this service for 1 year. Cancellation of the
bundle prior to the one year timeframe will cause an early termination fee of
$99 to aPPlY.
e. Custorners rnust subscribe to TDS Long Distance Corporation as their long
distance provider.
f . Any toll calls will be billed at TDS Long Distance toll rates.
g. Service Connection Charges will not apply.
h. Optional Call plans are not available with this bundle.
i. Seasona! Service is not available with this bundle.
3. Rates and Charoes
Bundle Base Rate
Other data speeds may be arailable fcr an additional charge.
Monthly Rate
$44.20 to 49.201
REDACTED . AVAILABLE FOR PUBLIC INSPECTION
June 13,2016
Marlene H Dortch
Secretary
Federal Communications Commission
445 Twelfth Street, S.W., TW-A325
Washington, D.C. 20554
Re: CC Docket No. 14-58
Certification of Reasonable Steps Taken to Provide l0 x I Boadband Service
DearMs. Dortch:
As part of the FCC's annualreporting requirements for ETC re-certification, Rule
54.313(0( I )(i) requires carriers to certify that upon receiving a customer's reasonable request for
broadband service with speeds of l0 mbps download and I mbps upload, the carrier took reasonable step
to provide service at those speeds.
TDS Telecommunications Corporation (TDS Telecom) owns and operates the tebphone
companies listed on the attachment. Each provides broadband service. Collectively through these
companies, TDS Telecom offers brmdband service to 94Yo of its ILEC customen. Most of these
customers receive speeds of 5 mbps or faster.
In 2015, TDS Telecom completed amulti-year initiative to extend its broadband
coverage to much of its ruralserving area. This effortutilzed grant funding available through the
American Recovery and Reinvesftnent Act and was administered by the Rurallhility Services (RUS).
$100 million in grant funding was received while TDS Telecom invested an additional $25 million of its
own capital At the conclusion of this initiative, broadband service was made available to an additional
32,000 customers who were previously unserved.
At this time, and with today's available technology, TDS Telecom has extended its
broadband footprint as far as is economicalty feasfole absent additional funding through universal service
support and/or other state and federal grant programs . The 60/o ofcustomers that remain unserved live in
our most ruraland remote service areas. The cost to bring broadband to them, or to increase speeds to l0
x I for those who currently have service at slower speeds, would far exceed the revenue received from 0re
sale of those services. We continue to closely monitor emerging technologies and look for affordable
ways to serve these custome$. As part of that effort, TDS Telecom is evaluating recent changes to the
universal service program for rate of return carriers to determine how the funds available going forward
can be utilized to efficiently extend broadband to additional customers in unserved areas and meet the
evolving speed requirements for customen in underserved areas.
As Executive Mce President of TDS Telecommunications Corporation and an officer
authorized to grve this certification, I hereby certrfu that TDS Telecom collectively and through each of
telecom
REDACTED . AVNLABLE FOR PUBLIC INSPECTION
its subsidiarbs listed on the attachment, has taken reasonabb steps to provlle l0 x I broadbmd servhe
upon receipt of a reasonabb request from a customer.
Corporatbn
Sincerely,d*4#*'Icvin G.Ibss
TDS Tebcommunbatbns
REDACTED. AVAILABLE FOR PUBLIC INSPECTION
Attachment I
AL hrtler Telephone Company 250284
AL uakman I eleDhone uomDanv- Inc.25031
AL Peooles Teleohone Comoanv- Inc.250314
AR Cleveland County Telephone Company, Inc. (sold l2/3lll5\401698
AR Lrecatur lelephoneuompany (sold lzlJli l))40t699
AZ,Arizona Teleohone Company 45217r
AZ Southwestern'l-elephone ComDanv 452174
CA Flaoov Vallev Teleohone Companv 54232t
CA Hornitos Telephone Company 542322
CA Winterhaven Telephone Companv 542323
CO Defta CounW Teh-Comm, Inc.462t84
CO Strasburs Telephone Company 462207
FL Quincy Telephone Company, FL 210338
GA Blue Ridee Telephone Company 220346
GA Camden Telephone & Telegraph Company. Inc.220351
GA Nelson-Ball Ground Telephone Comoanv 220375
GA quincv Telephone Company, GA 220338
ID Potlatc h Telephone Company 472230
IN Camden Telephone Company. Inc.320744
IN Communic ations Corporation of Indiana 320776
IN Lommurucatrcns uomoratnn oI southern tnduma 320809
IN Home Telephone Company.Inc. (IN)320778
IN S&W Telephone Company, lnc.320EI6
IN The Home Telephone Company of Pittsboro, Inc.320777
IN The Merchants and Farmers Telephone Company 320788
IN Tbton Telephone Company. Inc.320829
IN Tri-County Telephone Company, Inc.320830
TN West Point Teleohone Companv. Incomorated 320837
KY l.eslie County Telephone Company 260411
KY [,ewsoort Telenhone Companv 260412
KY Salem Teleohone Comoanv 2604t7
ME Cobbosseecontee Telephone Company 100005
ME Hampden Teleohone Companv t00010
ME Hariland dg st Albans I eleDhone uomDanv 10001 I
ME S omers et Teleohone Comoanv t00024
ME The Island Telephone Company, Inc. (ME)100007
ME 'l'he West Penobs c ot'l'eleDhone &'l'elesraph ComDanv 100034
ME Warren Teleohone Comoanv 100031
MI Chatham Telephone Company 3 10685
MI Communication Comoration of Michiean 310672
REDACTED - AVAILABLE FOR PUBLIC INSPECTION
MI Island Telephone Company (MI)310677
MI Shiaw as see Tebohone Companv 3t0726
MI wolverme I eleDhone uomDanv 3 10738
MN fuvie Telephone Company 361350
MN Bridee Water Telephone Company 361362
MN Mid- State Teleohone Comoanv 361433
MN Mid-State Telephone Company. KMP 361413
MN Winsted Telephone Company 361 507
MS Calhoun Ciw Telephone Comoanv. Inc.280448
MS Mvrtle Telephone Companv. Inc.287449
MS Southeast Mississbpi Telephone Company, Inc.28330r
NH Contoocook Valley Telephone Company 123321
NH tlollis Teleohone Comoanv. Inc.123321
NH Kears arse Telephone Companv r20045
NH Merrimack County Telephone Company t20047
NH Union Telephone Company 120049
NH Wilton Telephone Company, Inc.120050
l.l-Y Deposit Telephone Company, Inc.150089
NY Edwards I eleDhone uomDanv- lnc.150092
NY Oriskanv Falls Telenhone Corooration l50l 14
NI-Y Port Bvron Telephone Companv l50l l8
I{Y Townshb Telephone Comoanv. Inc.150129
NY Vernon Telephone Companv. Inc.150133
OH Arc adn Telephone Company 3005E5
OH Continental Tebphone Comoanv 300607
OH Lfitle Mnnu cornmunrcatrons uomoratron 300613
OH Oakwood Telephone Companv 300645
OH I'he Vanlue 'I'elephone Company 300662
OK Md-Americ a Telenhone. Inc.4320r0
OK Oklahoma Communbations Systems. Inc.431984
OK Wvandotte Telephone Company ( sold l2l3 I/ I 5 )432034
OR Asotin Telephone Company, OR 53240/.
PA Mahanoy & Mahantango Telephone Company 170183
PA Susar Vallev Telephone Comoanv 170206
REDACTED . AVAILABLE FOR PUBLIC INSPECTION
SC Mccleilanvlle I elephone Uompany, Inc.240533
SC Norwav Teleohone Company. [nc.240535
SC st. steDhen I eEDhone uomDan!2405M
SC Williston Telephone Company 240551
TN Concord Telephone Exchange. Inc.290559
TN lfumohrevs Countv Telephone Companv 290566
TN Tellico Telephone Company, Inc.290578
TN l'ennessee'l'elephone UomPany 290575
VA Amelia Teleohone Corporation t902t7
VA New Castle Telephone Company 193029
VA Yfuqinia Telephone Company 190253
VT Ludlow Telephone Company 140058
VT Northfield Teleohone Companv 140061
vT Perkinsville Telephone Company, Inc.140062
WA Asotn leleDhone uomDanv. wA 522404
WA [,_eyis \tg Telephong Company, Inc.522427
WA McDaniel Telephone Company 522430
WI Badger Telecom, LI,C 33084/.
WI Black Earth Telephone Company, LI-IC 330849
WI Bonduel Teleohone Comoanv- LI-C 33085 I
WI hrlinston- kiehton & Wheatland Telephone Companv. L[.C 330856
WI Central State Teleohone Companv. LLC 330859
WI Dickewille Tebphone, LIC 330875
WI tastcoast I'elecom ot Wlsconsm, LLL 330914
WI Grantland Telecom. L[.C 330930
WI Mid-Plains Telephone, LI-,IC 330881
WI Midwav Telephone Companv. LLC 330909
WI Mosmee I eEphone Uompany, LUL 330915
WI Mt. Vernon Teleohone Comoanv. LLC 3309t7
WI Riverside Tebcom, LLC 330943
wl Scandrravra lelephone Company, LIJC 330945
WI Southeast Telephone Co. of Wisconsin, LI-C 330952
WI stockbrdse dg sherwood I etephone uompany. LLL 330954
WI Tennev Teleohone Company. LI,C 330958
wl t he larmers I ercpnone uompany, LlJu 330880
WI The State lone Distance Telephone Company. L[,C 330955
wI UTErcO, Lrc 330963
WI Waunakee Teleohone Companv. LLC 330968