20160630First Step Internet Form 481.pdf

{00025081.DOCX.1}
Ability to Function in Emergency Situations
First Step Internet, LLC (“First Step”) has at least four hours of back up battery
power at each cell site, backup generators at each microwave hub, and at least five hours
back up battery power and backup generators at each switch. FSI will have the ability to
remain functional in emergency situations as required by FCC rules. Specifically, FSI will
have adequate amounts of back-up power to ensure functionality without an external power
source, and FSI maintains a redundant middle-mile/backbone network with redundant
paths and network rings. Power outage protection is available at all site either by means
of significant battery backup or gas-powered generators.

{00025082.DOC.1}
Statement of Compliance with Applicable Service Quality Standards and Consumer Protection Rules – First Step Internet, LLC – June 2016 1. Service Quality Standards: First Step works to exceed all requisite levels of service
quality to customers served through Rural Broadband (RBE) experiment deployments
both through automated monitoring and manual random testing. Specifically, throughput to a customer is regularly tested at random times of day in order to ensure that transmission speeds continue to meet or exceed the 10x1 service profile, and automated testing throughout the entire day constantly measures round-trip latency to
customers in order to verify that our goal of 100ms or less average RTT (95th
percentile) between them and our internet ingress/egress points is maintained. We have based our latency targets, as well as the accompanying testing methodologies, on the method set forth in the FCC’s Report and Order from October 31, 2013 (WC Docket No. 10-90, DA 13-2115, ¶19) as our own goals and targets. We are also
continually working to improve and refine our tests and procedures to increase
accuracy as well as visibility into problems when they arise. 2. Consumer Protection Rules: As a telecommunications carrier and interconnected VoIP provider, First Step is already required to comply with the protection rules set
forth in 47 C.F.R. § 64.2001-2011, and we certify our compliance with these rules
annually by filing with the Enforcement Bureau under docket 06-36. A copy of our most recent filing, which includes a detailed description of our operating procedures for ensuring compliance, at the FCC Enforcement Bureau’s Customer Proprietary Network Information (CPNI) site, http://apps.fcc.gov/eb/CPNI – search under our 499 Filer ID (829017) and look for confirmation #46578132. Previous years’ annual
certifications were filed via the Electronic Comment Filing System (ECFS).
{00025082.DOC.1}
Statement of Compliance with Applicable Service Quality Standards and Consumer Protection Rules – First Step Internet, LLC – June 2016 1. Service Quality Standards: First Step works to exceed all requisite levels of service
quality to customers served through Rural Broadband (RBE) experiment deployments
both through automated monitoring and manual random testing. Specifically, throughput to a customer is regularly tested at random times of day in order to ensure that transmission speeds continue to meet or exceed the 10x1 service profile, and automated testing throughout the entire day constantly measures round-trip latency to
customers in order to verify that our goal of 100ms or less average RTT (95th
percentile) between them and our internet ingress/egress points is maintained. We have based our latency targets, as well as the accompanying testing methodologies, on the method set forth in the FCC’s Report and Order from October 31, 2013 (WC Docket No. 10-90, DA 13-2115, ¶19) as our own goals and targets. We are also
continually working to improve and refine our tests and procedures to increase
accuracy as well as visibility into problems when they arise. 2. Consumer Protection Rules: As a telecommunications carrier and interconnected VoIP provider, First Step is already required to comply with the protection rules set
forth in 47 C.F.R. § 64.2001-2011, and we certify our compliance with these rules
annually by filing with the Enforcement Bureau under docket 06-36. A copy of our most recent filing, which includes a detailed description of our operating procedures for ensuring compliance, at the FCC Enforcement Bureau’s Customer Proprietary Network Information (CPNI) site, http://apps.fcc.gov/eb/CPNI – search under our 499 Filer ID (829017) and look for confirmation #46578132. Previous years’ annual
certifications were filed via the Electronic Comment Filing System (ECFS).
Page 1
Page 1
FCC Form 481FCC Form 481 - Carrier Annual Reporting OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>Study Area Code <015>Study Area Name <020>Program Year <030>Contact Name: Person USAC should contact with questions about this data
<035>Contact Telephone Number: Number of the person identified in data line <030> <039>Contact Email Address: Email of the person identified in data line <030>

Data Collection Form

Form Type

54.313
Kevin W Owen
2017
[e-mail]
First Step Internet, LLC
2088828869 ext.
476222
Page 2
Page 2
<110>Has your company received its ETC certification from the FCC?(yes / no )
<111>(yes / no )
If your answer to Line <111> is yes, please file a progress report, on line
<112> delineating the status of your company's existing § 54.202(a) "5 year
plan" on file with the FCC, as it relates to your provision of voice telephony
service.
<112>Attach Five-Year Service Quality Improvement Plan or, in subsequent years,
your annual progress report filed pursuant to 47 C.F.R. § 54.313(a)(1). If your company is a
CETC which only receives frozen support, your progress report is only
<113>Maps detailing progress towards meeting plan targets
<114>Report how much universal service (USF) support was received
<115>
<116>
<117>
<118>
(100) Service Quality Improvement Reporting FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
Kevin W Owen
Yes
2017
[e-mail]
Yes
Yes
First Step Internet, LLC
2088828869 ext.
Yes
Yes
476222
481 Narrative.pdf
Yes
Page 3
Page 3
(200) Service Outage Reporting (Voice)FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
<220><a><b1><b2><b3><b4><c1><c2><d><e><f><g><h>
NORS
Reference
Number
Outage Start
Date
Outage Start
Time
Outage End
Date
Outage End
Time
Number of
Customers Affected Total Number of
Customers
911 Facilities
Affected
(Yes / No)
Service Outage
Description (Check
all that apply)
Did This Outage
Affect Multiple
Study Areas
(Yes / No)
Service Outage
Resolution
Preventative
Procedures

<210> For the prior calendar year, were there any reportable voice service outages?
Kevin W Owen
2017
[e-mail]
First Step Internet, LLC
2088828869 ext.
476222
No
(300) Unfulfilled Service Request FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>

<300> Unfulfilled service request (voice)
<310> Detail on attempts (voice)
<320> Unfulfilled service request (broadband)
<330> Detail on attempts (broadband)

Name of Attached Document

Name of Attached Document
Page 4
Page 4
Kevin W Owen
2017
[e-mail]
First Step Internet, LLC
2088828869 ext.
0
0
476222

<010> Study Area Code

<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line
<030>

<039> Contact Email Address - Email Address of person identified in data line
<030>

<400>
Select from the drop-down list to indicate how you would like to report
voice complaints (zero or greater) for voice telephony service in the prior
calendar year for each service area in which you are designated an ETC for
any facilities you own, operate, lease, or otherwise utilize.
<410> Complaints per 1000 customers for fixed voice
<420> Complaints per 1000 customers for mobile voice
<430>
Select from the drop-down list to indicate how you would like to report
end-user customer complaints (zero or greater) for broadband service in
the prior calendar year for each service area in which you are designated
an ETC for any facilities you own, operate, lease, or otherwise utilize.

<440>
<450>
Complaints per 1000 customers for fixed broadband
Complaints per 1000 customers for mobile broadband

Page 5
Page 5
(400) Number of Complaints per 1,000 customers FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
Kevin W Owen
2017
[e-mail]
0.0
Offered only fixed broadband
First Step Internet, LLC
2088828869 ext.
0.0
Offered only fixed voice
476222
(500) Compliance With Service Quality Standards and Consumer Protection Rules FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>

Page 6
Page 6
<500> Certify compliance with applicable service quality standards and consumer protection rules

<510> Descriptive document for Service Quality Standards & Consumer Protection Rules Compliance
Kevin W Owen
481 Statement of Compliance (00025082@xA90E1).pdf
Yes
2017
[e-mail]
First Step Internet, LLC
2088828869 ext.
476222
<010>
<015>
<020>
<030>
<035>
<039>
Study Area Code
Study Area Name
Program Year
Contact Name - Person USAC should contact regarding this data
Contact Telephone Number - Number of person identified in data line <030>
Contact Email Address - Email Address of person identified in data line <030>
(600) Functionality in Emergency Situations FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013

<600> Certify compliance regarding ability to function in emergency situations
Page 7

<610> Descriptive document for Functionality in Emergency Situations
Page 7
Kevin W Owen
2017
Yes
[e-mail]
Ability to Function in Emergency Situations.pdf
First Step Internet, LLC
2088828869 ext.
476222
Page 8
Page 8
<701>Residential Local Service Charge Effective Date
<702>Single State-wide Residential Local Service Charge

<703><a1><a2><a3><b1><b2>
State Exchange (ILEC)SAC (CETC)Rate Type
Residential Local
Service Rate

<c>
Total per line Rates and Fees
<b5>
Mandatory Extended Area
Service Charge
<b4>
State Universal Service Fee
<b3>
State Subscriber Line Charge
(700) Price Offerings including Voice Rate Data FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>
<015>
<020>
<030>
<035>
<039>
Study Area Code
Study Area Name
Program Year
Contact Name - Person USAC should contact regarding this data
Contact Telephone Number - Number of person identified in data line <030>
Contact Email Address - Email Address of person identified in data line <030>

Kevin W Owen
1/1/2016
2017
[e-mail]
First Step Internet, LLC
2088828869 ext.
476222
25.0
Page 9
Page 9
<711><a2><b1><b2><c><d1><d2><d3><d4>
Exchange (ILEC)Residential Rate
State Regulated
Fees Total Rate and Fees
Broadband Service -
Download Speed
(Mbps)
Broadband Service -
Upload Speed (Mbps)
Usage Allowance
Action Taken When
Limit Reached {select}

<a1>
Usage Allowance
(GB)

State
(710) Broadbrand Price Offerings FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>

Kevin W Owen
2017
[e-mail]
First Step Internet, LLC
2088828869 ext.
-- See attached
worksheet --
476222
Page 10
Page 10
(800) Operating Companies FCC Form 481
Data Collection Form OMB Control No. 3060-0986
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
<810>Reporting Carrier
<811>Holding Company
<812>Operating Company

<813>

<a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
<813>

<a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
<813>

<a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
<813>

<a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
/OMB Control No. 3060-0819

First Step Internet, LLC
Kevin W Owen
First Step Internet, LLC
2017
[e-mail]
First Step Internet, LLC
First Step Internet, LLC
2088828869 ext.
-- See attached worksheet --
476222
Page 11
<910>Tribal Land(s) on which ETC Serves

<920>Tribal Government Engagement Obligation
<921>
<922>Feasibility and sustainability planning;
<923> Marketing services in a culturally sensitive manner;
<924>Compliance with Rights of way processes
<925>Compliance with Land Use permitting requirements
<926>Compliance with Facilities Siting rules
<927>Compliance with Environmental Review processes
<928>Compliance with Cultural Preservation review processes
<929>Compliance with Tribal Business and Licensing requirements.

(900) Tribal Lands Reporting FCC Form 481
Data Collection Form OMB Control No. 3060-0986
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>

/OMB Control No. 3060-0819

Page 11
<900>Does the filing entity offer tribal land services? (Y/N)
Kevin W Owen
2017
[e-mail]
No
First Step Internet, LLC
2088828869 ext.
476222

Page 12
(1000) Voice and Broadband Service Rate Comparability FCC Form 481
Data Collection Form OMB Control No. 3060-0986
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>

/OMB Control No. 3060-0819

<1000> Voice services rate comparability certification
<1010> Attach detailed description for voice services rate
comparability compliance

Name of Attached Document

<1020> Broadband comparability certification

<1030> Attach detailed description for broadband
comparability compliance

Name of Attached Document
Page 12
Kevin W Owen
Attachment C.pdf
Attachment B.pdf
2017
[e-mail]
Yes - Pricing is no more than the most recent applicable benchmark announced by
the Wireline Competition Bureau
First Step Internet, LLC
2088828869 ext.
Yes
476222
Page 13
Page 13
(1100) No Terrestrial Backhaul Reporting FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013

<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>

<1130>
Certify whether terrestrial backhaul options exist (Y/N)

<1100>
Kevin W Owen
2017
[e-mail]
First Step Internet, LLC
2088828869 ext.
Yes
476222
Page 14
Page 14
(1200) Terms and Condition for Lifeline Customers FCC Form 481LifelineOMB Control No. 3060-0986/OMB Control No. 3060-0819Data Collection Form July 2013

<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
<1210>Terms & Conditions of Voice Telephony Lifeline Plans
<1221>
<1222>
<1223>Additional charges for toll calls, and rates for each such plan.
<1220>Link to Public Website HTTP
Information describing the terms and conditions of any voice telephony service plans offered to Lifeline subscribers,
Details on the number of minutes provided as part of the plan,

Kevin W Owen
2017
[e-mail]
First Step Internet, LLC
2088828869 ext.
476222
Page 15
Page 15
(2000) Price Cap Carrier Additional Documentation FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
Including Rate-of-Return Carriers affiliated with Price Cap Local Exchange Carriers July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>

Incremental Connect America Phase I reporting
<2010> 2nd Year Certification 47 CFR § 54.313(b)(1)(i) - Note that for the July 1
2016 certification, this applies to Round 2 recipients of Incremental
Support

<2011> 3rd Year Certification 47 CFR § 54.313(b)(1)(ii) - Note that for the July 1
2016 certification, this applies to Round 1 recipients of Incremental
Support

<2022> Recipient certifies, representing year two after filing a notice of
acceptance of funding pursuant to 54.312(c), that the locations in
question are not receiving support under the Broadband Initiatives
Program or the Broadband Technology Opportunities Program for
projects that will provide broadband with speeds of at least 4
Mbps/1Mbps - 54.313(b)(2)(i). Round 2 recipients only.

<2023> The attachment on line 2024 includes a statement of the total amount of
capital funding expended in the previous year in meeting Connect
America Phase I deployment obligations, accompanied by a list of census
blocks indicating where funding was spent. This covers year two -
54.313(b)(2)(ii). Round 2 recipients only.

<2024A> Round 2 Recipient of Incremental Support?

<2024B> Attach list of census blocks indicating where funding was spent in year
two - 54.313(b)(2)(ii). Round 2 recipients only.
Name of Attached Document Listing
Required Information
<2025A> Round 1 or Round 2 Recipient of Incremental Support?
<2025B> Attach geocoded Information for Phase I milestone reports (Round 1 for
year three and Round 2 for year two) - Connect America Fund , WC
Docket 10-90, Report and Order, FCC 13-
Name of Attached Document Listing
Required Information

<2015> 2016 and future Frozen Support Certification 47 CFR § 54.313(c)(4)
Select the appropriate responses below (Yes, No, Not Applicable) to note compliance as a recipient of Incremental High Cost support, High Cost support to offset access charge reductions,
and Connect America Phase II support as set forth in 47 CFR § 54.313(b),(c),(d),(e). The information reported on this form and in the documents attached below is accurate.
Kevin W Owen
2017
[e-mail]
First Step Internet, LLC
2088828869 ext.
476222
Page 16
(2000) Price Cap Carrier Additional Documentation (Continued)FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
Including Rate-of-Return Carriers affiliated with Price Cap Local Exchange Carriers July 2013
Price Cap Carrier Connect America ICC Support {47 CFR § 54.313(d)}
<2016> Certification support used to build broadband
Page 16
Connect America Phase II Reporting {47 CFR § 54.313(e)}
<2017A> Connect America Fund Phase II recipient?
<2017B> Attach information for Phase II - 54.313(e)(1) - list of geocoded locations
already meeting the 54.309 public interest obligations at the end of
calendar year 2015 and total amount of Phase II support, if any, the price
cap carrier used for capital expenditures in 2015.
Name of Attached Document Listing
Required Information
<2018> Attach the number, names, and addresses of community anchor
institutions to which the carrier newly began providing access to
broadband service in the preceding calendar year - 54.313(e)(2)(ii)
Name of Attached Document Listing
Required Information

<2019> Recipient certifies that it bid on category one telecommunications and
Internet access services in response to all FCC Form 470 postings seeking
broadband service that meets the connectivity targets for the schools and
libraries universal service support program for eligible schools and
libraries located within any area in a census block where the carrier is
receiving Phase II model-based support, and that such bids were at rates
reasonably comparable to rates charged to eligible schools and libraries in
urban areas for comparable offerings - 54.313(e)(2)(v)

<2020> Recipient certifies that it offered broadband meeting the requisite public
interest obligations specified in §54.309 to 40% of its supported locations
in the state on December 31, 2017 - 54.313(e)(3)

<2021> Recipient certifies that it offered broadband meeting the requisite public
interest obligations specified in §54.309 to 60% of its supported locations
in the state on December 31, 2018 - 54.313(e)(4)

<2026>Recipient certifies that it offered broadband meeting the requisite public
interest obligations specified in §54.309 to 80% of its supported locations
in the state on December 31, 2019 - 54.313(e)(5)

<2027>Recipient certifies that it offered broadband meeting the requisite public
interest obligations specified in §54.309 to 100% of its supported locations
in the state on December 31, 2020 - 54.313(e)(6)
<010> Study Area Code

<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>

Complete the items below to note compliance with five year service quality plan (pursuant to 47 CFR § 54.202(a)) and, for privately held carriers, ensuring
compliance with the financial reporting requirements set forth in 47 CFR § 54.313(f)(2). I further certify that the information reported on this form and in
the documents attached below is accurate.

Progress Report on 5 Year Plan
(3009) Carrier certifies to 54.313(f)(1)(iii)

(3010A) Milestone Certification {47 CFR § 54.313(f)(1)(i)}

(3010B) Please Provide Attachment Name of Attached Document Listing Required
Information
(3012A) Community Anchor Institutions {47 CFR §
54.313(f)(1)(ii)}

(3012B) Please Provide Attachment Name of Attached Document Listing Required
Information

(3013) Is your company a Privately Held ROR Carrier {47 CFR
§ 54.313(f)(2)}
(Yes/No)

(3014) If yes, does your company file the RUS annual report

Please check these boxes to confirm that the
attached PDF, on line 3017, contains the required
information pursuant to § 54.313(f)(2) compliance
requires:
(Yes/No)

(3015) Electronic copy of their annual RUS reports
(Operating Report for Telecommunications
Borrowers)

(3016) Document(s) with Balance Sheet, Income Statement
and Statement of Cash Flows

(3017) If the response is yes on line 3014, attach your
company's RUS annual report and all required
documentation
Name of Attached Document Listing Required
Information

(3018) If the response is no on line 3014, is your company
audited?
If the response is yes on line 3018, please check the
boxes below to confirm your submission on line
3026 pursuant to § 54.313(f)(2), contains:
(Yes/No)

(3019) Either a copy of their audited financial statement; or
(2) a financial report in a format comparable to RUS
Operating Report for Telecommunications Borrowers

(3020) Document(s) for Balance Sheet, Income Statement
and Statement of Cash Flows

(3021) Management letter and/or audit opinion issued by
the independent certified public accountant that
performed the company’s financial audit.
If the response is no on line 3018, please check the
boxes below to confirm your submission on line
3026 pursuant to § 54.313(f)(2), contains:

(3022) Copy of their financial statement which has been
subject to review by an independent certified public
accountant; or 2) a financial report in a format
comparable to RUS Operating Report for
Telecommunications Borrowers

(3023) Underlying information subjected to a review by an
independent certified public accountant

(3024) Underlying information subjected to an officer
certification.

(3025) Document(s) for Balance Sheet, Income Statement
and Statement of Cash Flows

(3026) Attach the worksheet listing required information Name of Attached Document Listing Required
Information

page 17
(3005) Rate Of Return Carrier Additional Documentation FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
Page 17
Kevin W Owen
2017
[e-mail]
First Step Internet, LLC
2088828869 ext.
476222
Page 18
Page 18
(3005) Rate Of Return Carrier Additional Documentation (Continued)FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
Name of Attached Document Listing Required Information

Financial Data Summary
(3027) Revenue
(3028) Operating Expenses
(3029) Net Income
(3030) Telephone Plant In Service(TPIS)
(3031) Total Assets
(3032) Total Debt
(3033) Total Equity
(3034) Dividends
Kevin W Owen
2017
[e-mail]
First Step Internet, LLC
2088828869 ext.
476222

<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>

4005 Rural Broadband Experiment

Authorized Rural Broadband Experiment (RBE) recipients must address the certification for public interest obligations, provide a list of newly served
community anchor institutions, and provide a list of locations where broadband has been deployed.

Public Interest Obligations – FCC 14-98 (paragraphs 26-29, 78)
Please address Line 4001 regarding compliance with the Commission’s public interest obligations. All RBE participants must provide a response to Line 4001.
4001. Recipient certifies that it is offering broadband to the identified locations meeting the requisite public
interest obligations consistent with the category for which they were selected, including broadband speed,
latency, usage capacity, and rates that are reasonably comparable to rates for comparable offerings in urban
areas?

Community Anchor Institutions – FCC 14-98 (paragraph 79)

4003a. RBE participants must provide the number, names, and addresses of community anchor institutions to
which they newly deployed broadband service in the preceding calendar year. On this line, please respond
(yes – attach new community anchors, no – no new anchors) to indicate whether this list will be provided.

If yes to 4003A, please provide a response for 4003B.

4003b. Provide the number, names and addresses
of community anchor institutions to which the
recipient newly began providing access to
broadband service in the preceding calendar year.
Name of Attached Document Listing Required Information

Broadband Deployment Locations – FCC 14-98 (paragraph 80)

4004a. Attach a list of geocoded locations to
which broadband has been deployed as of the
June 1st immediately preceding the July 1st filing
deadline for the FCC Form 481.

Name of Attached Document Listing Required Information

4004b. Attach evidence demonstrating that the
recipient is meeting the relevant public service
obligations for the identified locations. Materials
must at least detail the pricing, offered broadband
speed and data usage allowances available in the
relevant geographic area.

Name of Attached Document Listing Required Information

FCC Form 481 (4005) Rural Broadband Experiment Additional Documentation OMB Control No. 3060-0986/OMB Control No. 3060-0819

Data Collection Form
July 2013

page 19
Page 19
FSI pricing.pdf
Kevin W Owen
2017
[e-mail]
Yes
First Step Internet, LLC
No - No New Anchors
2088828869 ext.
RBE_Line_4004A_Deployed_Locations.xls
m
476222
Page 20
Page 20
Certification - Reporting Carrier FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
TO BE COMPLETED BY THE REPORTING CARRIER, IF THE REPORTING CARRIER IS FILING ANNUAL REPORTING ON ITS OWN BEHALF:
Printed name of Authorized Officer:
Certification of Officer as to the Accuracy of the Data Reported for the Annual Reporting for CAF or LI Recipients
Name of Reporting Carrier:
Signature of Authorized Officer:Date
I certify that I am an officer of the reporting carrier; my responsibilities include ensuring the accuracy of the annual reporting requirements for universal service support
recipients; and, to the best of my knowledge, the information reported on this form and in any attachments is accurate.
Title or position of Authorized Officer:
Telephone number of Authorized Officer:
Study Area Code of Reporting Carrier:Filing Due Date for this form:

Persons willfully making false statements on this form can be punished by fine or forfeiture under the Communications Act of 1934, 47 U.S.C. §§ 502, 503(b), or fine or imprisonment under Title 18 of the United States Code, 18 U.S.C. § 1001.

07/01/2016
Kevin W Owen
2017
[e-mail]
First Step Internet, LLC
First Step Internet, LLC
2088828869 ext.
476222
476222
Page 21
Page 21
Certification - Agent / Carrier FCC Form 481Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>

Certification of Agent Authorized to File Annual Reports for CAF or LI Recipients on Behalf of Reporting Carrier
TO BE COMPLETED BY THE AUTHORIZED AGENT:
Telephone number of Authorized Agent or Employee of Agent:
Signature of Authorized Agent or Employee of Agent:
Name of Authorized Agent Firm:
I, as agent for the reporting carrier, certify that I am authorized to submit the annual reports for universal service support recipients on behalf of the reporting carrier; I have provided
the data reported herein based on data provided by the reporting carrier; and, to the best of my knowledge, the information reported herein is accurate.
Date:
Name of Authorized Agent Employee:
Title or position of Authorized Agent or Employee of Agent
Name of Reporting Carrier:
Study Area Code of Reporting Carrier:Filing Due Date for this form:
Printed name of Authorized Officer:
Name of Reporting Carrier:
Study Area Code of Reporting Carrier:
Title or position of Authorized Officer:
Telephone number of Authorized Officer:
Filing Due Date for this form:
TO BE COMPLETED BY THE REPORTING CARRIER, IF AN AGENT IS FILING ANNUAL REPORTS ON THE CARRIER'S BEHALF:
Certification of Officer to Authorize an Agent to File Annual Reports for CAF or LI Recipients on Behalf of Reporting Carrier
I certify that (Name of Agent)_______________________________________________________ is authorized to submit the information reported on behalf of the reporting carrier. I
also certify that I am an officer of the reporting carrier; my responsibilities include ensuring the accuracy of the annual data reporting requirements provided to the authorized
agent; and, to the best of my knowledge, the reports and data provided to the authorized agent is accurate.
Date:
Name of Authorized Agent:
Signature of Authorized Officer:

Persons willfully making false statements on this form can be punished by fine or forfeiture under the Communications Act of 1934, 47 U.S.C. §§ 502, 503(b), or fine or imprisonment under Title 18 of the United States Code, 18 U.S.C. § 1001.
Persons willfully making false statements on this form can be punished by fine or forfeiture under the Communications Act of 1934, 47 U.S.C. §§ 502, 503(b), or fine or imprisonment under Title
18 of the United States Code, 18 U.S.C. § 1001.

Kevin W Owen
2017
[e-mail]
First Step Internet, LLC
2088828869 ext.
476222
Attachments
(710) Broadband Price Offerings FCC Form 481
Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>

<711><a1><a2><b1><b2><c><d1><d2><d3><d4>
State Exchange (ILEC)Residential
Rate
State Regulated
Fees
Broadband Service -
Download Speed
(Mbps)

Other, No limit on usage allowance
Other, No limit on usage allowance
Kevin W Owen
ID
WA
2017
[e-mail]
999999
999999
First Step Internet, LLC
2088828869 ext.
75.0
75.0
10.0
10.0
75.0
75.0
476222
1.0
1.0
0.0
0.0
<813>

<a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
(800) Operating Companies FCC Form 481
Data Collection Form OMB Control No. 3060-0986
July 2013
<010>Study Area Code
<015>Study Area Name
<020>Program Year
<030>Contact Name - Person USAC should contact regarding this data
<035>Contact Telephone Number - Number of person identified in data line <030>
<039>Contact Email Address - Email Address of person identified in data line <030>
<810>Reporting Carrier
<811>Holding Company
<812>Operating Company

/OMB Control No. 3060-0819

First Step Internet, LLC
Kevin W Owen
First Step Internet, LLC
2017
First Step Internet, LLC
[e-mail]
First Step Internet, LLC
First Step Internet, LLC
2088828869 ext.
First Step Internet, LLC
476222
476222
208.882.8869  |  CONTACT US  |  JUNE 28, 2016    
The Region's Largest and Most Trusted Service Provider
PRICING
SERVICES   |  CONNECTIVITY   |  WIRELESS INTERNET   |  PRICING   |  
LTE WIRELESS INTERNET SERVICE
Available for both Residents and Businesses, First Step Internet uses LTE technology to deliver
High-Speed Intenret service. LTE Service available in select areas, please contact FSI for More
Information http://www.fsr.com/lte/ or by phone [phone].
Speed Plan Setup and Installation Monthly Pricing
10.0Mbps/ 1.0Mbps $0 Setup and Installation* $75.00/month
*Standard LTE equipment and installation at no cost to the customer. If it is determined that an
additional or higher powered equipment is needed an installation fee may occur at that time. FSI
owns all equipment.
*Installation includes antenna, wireless radio, cabling (up to 50 ft), Power Over Ethernet (PoE) box,
mounting equipment for the antenna, and professional installation.
* No Data Limits or Data Caps
* Limited time offer
* Only One Speed package available - 10mbps/1mbps for $75/month
* Installation of computers & other hardware extra.
Standard High-Speed Wireless Internet
Idaho
Bovill, Cavendish, Clearwater, Cottonwood, Craigmont, Deary, Elk City, Ferdinand, Fernwood,
Genesee, Grangeville, Green Creek, Harvard, Harpster, Helmer, Juliaetta, Kamiah, Kendrick, Lewiston,
Moscow, Nezperce, Orofino, Potlatch, Princeton, Southwick, Troy, Viola, Weippe, Winchester
Washington
Albion, Asotin, Clarkston, Colfax, Colton, Farmington, Garfield, Johnson, Palouse, Oakesdale,
Pomeroy, Pullman, Rosalia, Steptoe, Tekoa, Uniontown
HIGH SPEED INTERNET SERVICE
Available for both Residents and Businesses, First Step Internet uses 2.4ghz or 5.0ghz dish
receivers to connect you to our extensive wireless network.
Speed Plan 1st Year* 2nd Year & Following
2.0Mbps/ 1.0Mbps $50 setup + 1st Month
Free + $35/mo $35.00/mo
4.0Mbps/ 2.0Mbps $50 setup + 1st Month
Free + $40/mo $40.00/mo
6.0Mbps/ 3.0Mbps $50 setup + 1st Month
Free + $50/mo $50.00/mo
8.0Mbps/ 4.0Mbps $50 setup + 1st Month
Free + $80/mo $80.00/mo
Home BTOP LTE Services   About FSI  News Support Account Management   Contact Us
Have a technical question?
Chat with Techsupport
Page 1 of 2First Step Internet - Pricin
6 28 201http://www.fsr.com/hig -spee -wireless-internet-servic -pricing
First Step Internet 2008  1420 S. Blaine St. 10 Moscow, Idaho 83843  | 888.676.6377 | 208.882.8869 | 883.3733 | [e-mail]
Tech Support
Email Tech Support
Call Tech Support 208.882.8869
Account Management
Web Email     |   Check Your First Step Internet Email Online
EdgeWave     |   Login or Signup for EdgeWave
Account Management     |   Manage your First Step Account here
*Pricing Includes Installation/Equipment + sales Tax.
Installation includes antenna, wireless radio, cabling (up to 50 ft), Power Over Ethernet
(PoE) box, mounting equipment for the antenna, and professional installation.
* No Data Limits or Data Caps
* Speed burstable up to advertised data rates
* Limited time offer
* After Free Month - 12 monthly payments required.
* Applies to Standard 2.4GHz or 5GHz wireless service ONLY.
* Installation of computers & other hardware extra.
* Credit Card is required. Cash or Check Acceptable with full 12 month payment.
Have a technical question?
Chat with Techsupport
Page 2 of 2First Step Internet - Pricin
6 28 201http://www.fsr.com/hig -spee -wireless-internet-servic -pricing
{00025080.DOCX.1}
First Step Internet, LLC
FCC Registration Number: 0010766228 FCC SAC: 476222 Rural Broadband Experiments Deployment Update as of June 1, 2016.
This Rural Broadband Experiment (“RBE”) Annual Report is provided with First Step
Internet, LLC’s (“First Step”) Form 481 for 2016. First Step was awarded $415,855.63 in Category Two Rural Broadband Experiment funding. In the case of FSI, the RBE award was first announced on September 11, 2015 and the first disbursement was issued on September 29, 2015.

Paragraph 80 of the RBE Report and Order (“RBE R&O”) states that all recipients of rural broadband experiments funding must “file with their annual reports evidence demonstrating to which locations they have deployed facilities.”1 The following update provides the requested information. All of the information provided herein is current as of
June 1, 2016.
Description of the Status of First Step Internet’s Project In the Rural Broadband Experiments, the FCC made “$15 million available for projects where the provider would offer at least one service plan that provides 10 Mbps
downstream/1 Mbps upstream to all locations within the selected census blocks. This service plan also must offer at least a 100 GB usage allowance, no more than 100 ms of latency, and meet the reasonable comparability benchmarks for the pricing of voice and broadband.”2 In addition, the FCC afforded recipients “the option of accelerating
disbursement of support for winning bidders in the experiments for those entities that
commit to deploying to at least 25 percent of the requisite number of locations within the first 15 months.” First Step elected the accelerated funding distribution and on September 30, 2015 received the bulk payment amount of $127,182.32. First Step received $2,425.82/month
for the remaining 3 months of the year amounting to an additional $7,277.46 for a total of $134,459.78 in 2015 funding. As of December 31, 2015 a total of $111,970.30 was expensed against the RBE grant funding. Construction and Deployment to Covered Census Blocks Service was deployed via Telrad LTE microwave broadband wireless equipment. The Telrad equipment was mounted on existing First Step towers. Where necessary, additional battery backup equipment was installed to provide for longer run times in the event of a power failure. Some additional backhaul capacity and redundancy were added
in locations where it was necessary to increase availability and overall network capacity.

1 Connect America Fund; ETC Annual Reports and Certifications, Report and Order and Further Notice of Proposed Rulemaking, WC Docket No. 10-90; WC Docket No. 14-58 (rel. July 14, 2014) at para. 80.
2 Id. at para. 27.
{00025080.DOCX.1}
Based on First Step’s predicted RF propagation, [see attached map] First Step has made
broadband connections available to end user premises to 111 of the funded 116 census blocks. (~95%). We have one final tower location remaining to activate service. Once service at that location is established, we will have made service to 100% of the required census blocks. For purposes of this report, First Step considers broadband connections to
be “available” to the census block based on the criteria described in FCC Form 477 –
namely that First Step does, or could, within a service interval that is typical for that type of connection, provision two-way data transmission to and from the Internet with advertised speeds that meet RBE requirements. On the provided maps, those census blocks where qualifying broadband is not “available” are shaded in red, while those
blocks where qualifying broadband is “available” are shaded in light blue. First Step is in
the process of compiling a list of eligible locations in each of the census blocks. 90% of the provided support was used to expand the available services in the region to cover those blocks that had no other options for broadband services. This was the
primary focus of the use of the support. This allowed for broadband service of 10/1 to be
offered to many customer that otherwise had no option for broadband. The 10/1 LTE service offered is offered at a cost of $75/month with no data caps or usage restrictions. The remaining 10% of support was used to improve service quality and capacity.

All planned network build targets were met for the calendar year. In fact, First Step is well ahead of its planned network deployment. 100% of the network will be completed in the upcoming year and the focus will then shift dramatically to improving quality and increasing capacity. These plans will be undertaken with a review of the operating QOS
statistics of the network and adjustments will be made as necessary and required.

Evidence of Meeting Public Service Obligations 1) Minimum Speeds: Category Two recipients must offer at least one service plan
that provides 10 Mbps downstream/1 Mbps upstream to all locations within the
selected census blocks. Attached at Exhibit A are screenshots from First Step’s website demonstrating that First Step offers and advertises at least one plan that meets this criterion. [see attached screen shot from www.fsr.com website]
2) Minimum Usage Allowance: Category Two recipients must offer within the
service plan a monthly usage allowance of at least 100 GB. Attached at Exhibit B are screenshots from First Step’s website demonstrating that First Step offers and advertises a 10/1 plan with at unlimited data. [see attached screen shot from www.fsr.com website]
3) Latency: The RBE R&O requires RBE participants to certify that 95 percent or more of all peak period measurements of network round trip latency are at or below 100 ms. Based on its internal testing, First Step certifies that its network latency satisfies this requirement.

{00025080.DOCX.1}
4)Reasonable Comparability Benchmark: Under the RBE program, First Step is
required to offer broadband service at rates that are at or below the relevantreasonable comparability benchmark. The current benchmark for basic residentialvoice services is no more than $41.07, while the current benchmark for broadbandservices with speeds of 10 Mbps downstream and 1 Mbps upstream and an
unlimited usage allowance is $75.20.3 Attached at Exhibit C are screenshots from
First Step’s website demonstrating that First Step’s pricing for voice andbroadband services satisfies the reasonable comparability benchmark. [seeattached screen shot from www.fsr.com website]

3 Wireline Competition Bureau Announces Results of 2016 Urban Rate Survey for Fixed Voice and Broadband Services, Posting of Survey Data and Explanatory Notes, and Required Minimum Usage Allowance for ETCs Subject to Broadband Public Interest Obligations, Public Notice, WC Docket No. 10-
90 (rel. April 5, 2016).
Page 2 of 2Towercoverag
6 28 201http://sites.towercoverage.com/map.aspx?mcid=2928&Accountid=2598
208.882.8869  |  CONTACT US  |  JUNE 28, 2016    
The Region's Largest and Most Trusted Service Provider
PRICING
SERVICES   |  CONNECTIVITY   |  WIRELESS INTERNET   |  PRICING   |  
LTE WIRELESS INTERNET SERVICE
Available for both Residents and Businesses, First Step Internet uses LTE technology to deliver
High-Speed Intenret service. LTE Service available in select areas, please contact FSI for More
Information http://www.fsr.com/lte/ or by phone [phone].
Speed Plan Setup and Installation Monthly Pricing
10.0Mbps/ 1.0Mbps $0 Setup and Installation* $75.00/month
*Standard LTE equipment and installation at no cost to the customer. If it is determined that an
additional or higher powered equipment is needed an installation fee may occur at that time. FSI
owns all equipment.
*Installation includes antenna, wireless radio, cabling (up to 50 ft), Power Over Ethernet (PoE) box,
mounting equipment for the antenna, and professional installation.
* No Data Limits or Data Caps
* Limited time offer
* Only One Speed package available - 10mbps/1mbps for $75/month
* Installation of computers & other hardware extra.
Standard High-Speed Wireless Internet
Idaho
Bovill, Cavendish, Clearwater, Cottonwood, Craigmont, Deary, Elk City, Ferdinand, Fernwood,
Genesee, Grangeville, Green Creek, Harvard, Harpster, Helmer, Juliaetta, Kamiah, Kendrick, Lewiston,
Moscow, Nezperce, Orofino, Potlatch, Princeton, Southwick, Troy, Viola, Weippe, Winchester
Washington
Albion, Asotin, Clarkston, Colfax, Colton, Farmington, Garfield, Johnson, Palouse, Oakesdale,
Pomeroy, Pullman, Rosalia, Steptoe, Tekoa, Uniontown
HIGH SPEED INTERNET SERVICE
Available for both Residents and Businesses, First Step Internet uses 2.4ghz or 5.0ghz dish
receivers to connect you to our extensive wireless network.
Speed Plan 1st Year*2nd Year & Following
2.0Mbps/ 1.0Mbps $50 setup + 1st Month
Free + $35/mo $35.00/mo
4.0Mbps/ 2.0Mbps $50 setup + 1st Month
Free + $40/mo $40.00/mo
6.0Mbps/ 3.0Mbps $50 setup + 1st Month
Free + $50/mo $50.00/mo
8.0Mbps/ 4.0Mbps $50 setup + 1st Month
Free + $80/mo $80.00/mo
Home BTOP LTE Services   About FSI  News Support Account Management   Contact Us
Have a technical question?
Chat with Techsupport
Page 1 of 2First Step Internet - Pricin
6 28 201http://www.fsr.com/hig -spee -wireless-internet-servic -pricing
First Step Internet 2008  1420 S. Blaine St. 10 Moscow, Idaho 83843  | 888.676.6377 | 208.882.8869 | 883.3733 | [e-mail]
Tech Support
Email Tech Support
Call Tech Support 208.882.8869
Account Management
Web Email     |   Check Your First Step Internet Email Online
EdgeWave     |   Login or Signup for EdgeWave
Account Management     |   Manage your First Step Account here
*Pricing Includes Installation/Equipment + sales Tax.
Installation includes antenna, wireless radio, cabling (up to 50 ft), Power Over Ethernet
(PoE) box, mounting equipment for the antenna, and professional installation.
*No Data Limits or Data Caps
*Speed burstable up to advertised data rates
*Limited time offer
*After Free Month - 12 monthly payments required.
*Applies to Standard 2.4GHz or 5GHz wireless service ONLY.
*Installation of computers & other hardware extra.
*Credit Card is required. Cash or Check Acceptable with full 12 month payment.
Have a technical question?
Chat with Techsupport
Page 2 of 2First Step Internet - Pricin
6 28 201http://www.fsr.com/hig -spee -wireless-internet-servic -pricing
208.882.8869  |  CONTACT US  |  JUNE 29, 2016    
The Region's Largest and Most Trusted Service Provider
PRICING
SERVICES   |  CONNECTIVITY   |  WIRELESS INTERNET   |  PRICING   |  
LTE WIRELESS INTERNET SERVICE
Available for both Residents and Businesses, First Step Internet uses LTE technology to deliver
High-Speed Intenret service. LTE Service available in select areas, please contact FSI for More
Information http://www.fsr.com/lte/ or by phone [phone].
Speed Plan Setup and Installation Monthly Pricing
10.0Mbps/ 1.0Mbps $0 Setup and Installation* $75.00/month
*Standard LTE equipment and installation at no cost to the customer. If it is determined that an
additional or higher powered equipment is needed an installation fee may occur at that time. FSI
owns all equipment.
*Installation includes antenna, wireless radio, cabling (up to 50 ft), Power Over Ethernet (PoE) box,
mounting equipment for the antenna, and professional installation.
*No Data Limits or Data Caps
* Limited time offer
* Only One Speed package available - 10mbps/1mbps for $75/month
* Installation of computers & other hardware extra.
Standard High-Speed Wireless Internet
Idaho
Bovill, Cavendish, Clearwater, Cottonwood, Craigmont, Deary, Elk City, Ferdinand, Fernwood,
Genesee, Grangeville, Green Creek, Harvard, Harpster, Helmer, Juliaetta, Kamiah, Kendrick, Lewiston,
Moscow, Nezperce, Orofino, Potlatch, Princeton, Southwick, Troy, Viola, Weippe, Winchester
Washington
Albion, Asotin, Clarkston, Colfax, Colton, Farmington, Garfield, Johnson, Palouse, Oakesdale,
Pomeroy, Pullman, Rosalia, Steptoe, Tekoa, Uniontown
HIGH SPEED INTERNET SERVICE
Available for both Residents and Businesses, First Step Internet uses 2.4ghz or 5.0ghz dish
receivers to connect you to our extensive wireless network.
Speed Plan 1st Year*2nd Year & Following
2.0Mbps/ 1.0Mbps $50 setup + 1st Month
Free + $35/mo $35.00/mo
4.0Mbps/ 2.0Mbps $50 setup + 1st Month
Free + $40/mo $40.00/mo
6.0Mbps/ 3.0Mbps $50 setup + 1st Month
Free + $50/mo $50.00/mo
8.0Mbps/ 4.0Mbps $50 setup + 1st Month
Free + $80/mo $80.00/mo
Home BTOP LTE Services   About FSI  News Support Account Management   Contact Us
Please leave a message
Page 1 of 2First Step Internet - Pricin
6 29 201http://www.fsr.com/hig -spee -wireless-internet-servic -pricing
First Step Internet 2008  1420 S. Blaine St. 10 Moscow, Idaho 83843  | 888.676.6377 | 208.882.8869 | 883.3733 | [e-mail]
Tech Support
Email Tech Support
Call Tech Support 208.882.8869
Account Management
Web Email     |   Check Your First Step Internet Email Online
EdgeWave     |   Login or Signup for EdgeWave
Account Management     |   Manage your First Step Account here
*Pricing Includes Installation/Equipment + sales Tax.
Installation includes antenna, wireless radio, cabling (up to 50 ft), Power Over Ethernet
(PoE) box, mounting equipment for the antenna, and professional installation.
*No Data Limits or Data Caps
*Speed burstable up to advertised data rates
*Limited time offer
*After Free Month - 12 monthly payments required.
*Applies to Standard 2.4GHz or 5GHz wireless service ONLY.
*Installation of computers & other hardware extra.
*Credit Card is required. Cash or Check Acceptable with full 12 month payment.
Please leave a message
Page 2 of 2First Step Internet - Pricin
6 29 201http://www.fsr.com/hig -spee -wireless-internet-servic -pricing
208.882.8869  |  CONTACT US  |  JUNE 29, 2016    
The Region's Largest and Most Trusted Service Provider
First Step Internet 2008  1420 S. Blaine St. 10 Moscow, Idaho 83843  | 888.676.6377 | 208.882.8869 | 883.3733 | [e-mail]
Tech Support Account Management
FSVOICE - VOIP PHONE SERVICE
SERVICES   |  FSVOICE  |  FSVOICE  |  
GET VoIP Phone Service
Uses your internet service to make phone calls.
Cost $25/month with $10 Setup Fee. 
The VoIP Modem costs $50+tax ( if you do not have one)
Call anywhere in the Continental U.S. for free.
Get Voicemail
Email Voicemail Notification
Universal Voicemail Number
Add additional numbers
Call Forwarding
Emergency Call Forwarding
Caller ID
Block Caller ID
Block Anonymous Calls
Business SIP Trunk services available.
Existing Phone system Integration. 
VOIP Requires at least a 4mbps/2mbps internet connection, router, and VoIP
Modem.  You may use standard analog phone to plug into the VoIP Modem.  
To Sign Today!
www.voice.fsr.net
For business inquiries please call a sales representative - 208 882 8869 
Home BTOP LTE Services   About FSI  News Support Account Management   Contact Us
Please leave a message
Page 1 of 2First Step Internet - FSVoic
6 29 201http://www.fsr.com/fsvoice
Email Tech Support
Call Tech Support 208.882.8869
Web Email     |   Check Your First Step Internet Email Online
EdgeWave     |   Login or Signup for EdgeWave
Account Management     |   Manage your First Step Account here
Please leave a message
Page 2 of 2First Step Internet - FSVoic
6 29 201http://www.fsr.com/fsvoice
208.882.8869  |  CONTACT US  |  JUNE 29, 2016    
The Region's Largest and Most Trusted Service Provider
PRICING
SERVICES   |  CONNECTIVITY   |  WIRELESS INTERNET   |  PRICING   |  
LTE WIRELESS INTERNET SERVICE
Available for both Residents and Businesses, First Step Internet uses LTE technology to deliver
High-Speed Intenret service. LTE Service available in select areas, please contact FSI for More
Information http://www.fsr.com/lte/ or by phone [phone].
Speed Plan Setup and Installation Monthly Pricing
10.0Mbps/ 1.0Mbps $0 Setup and Installation* $75.00/month
*Standard LTE equipment and installation at no cost to the customer. If it is determined that an
additional or higher powered equipment is needed an installation fee may occur at that time. FSI
owns all equipment.
*Installation includes antenna, wireless radio, cabling (up to 50 ft), Power Over Ethernet (PoE) box,
mounting equipment for the antenna, and professional installation.
* No Data Limits or Data Caps
* Limited time offer
* Only One Speed package available - 10mbps/1mbps for $75/month
* Installation of computers & other hardware extra.
Standard High-Speed Wireless Internet
Idaho
Bovill, Cavendish, Clearwater, Cottonwood, Craigmont, Deary, Elk City, Ferdinand, Fernwood,
Genesee, Grangeville, Green Creek, Harvard, Harpster, Helmer, Juliaetta, Kamiah, Kendrick, Lewiston,
Moscow, Nezperce, Orofino, Potlatch, Princeton, Southwick, Troy, Viola, Weippe, Winchester
Washington
Albion, Asotin, Clarkston, Colfax, Colton, Farmington, Garfield, Johnson, Palouse, Oakesdale,
Pomeroy, Pullman, Rosalia, Steptoe, Tekoa, Uniontown
HIGH SPEED INTERNET SERVICE
Available for both Residents and Businesses, First Step Internet uses 2.4ghz or 5.0ghz dish
receivers to connect you to our extensive wireless network.
Speed Plan 1st Year* 2nd Year & Following
2.0Mbps/ 1.0Mbps $50 setup + 1st Month
Free + $35/mo $35.00/mo
4.0Mbps/ 2.0Mbps $50 setup + 1st Month
Free + $40/mo $40.00/mo
6.0Mbps/ 3.0Mbps $50 setup + 1st Month
Free + $50/mo $50.00/mo
8.0Mbps/ 4.0Mbps $50 setup + 1st Month
Free + $80/mo $80.00/mo
Home BTOP LTE Services   About FSI  News Support Account Management   Contact Us
Please leave a message
Page 1 of 2First Step Internet - Pricin
6 29 201http://www.fsr.com/hig -spee -wireless-internet-servic -pricing
First Step Internet 2008  1420 S. Blaine St. 10 Moscow, Idaho 83843  | 888.676.6377 | 208.882.8869 | 883.3733 | [e-mail]
Tech Support
Email Tech Support
Call Tech Support 208.882.8869
Account Management
Web Email     |   Check Your First Step Internet Email Online
EdgeWave     |   Login or Signup for EdgeWave
Account Management     |   Manage your First Step Account here
*Pricing Includes Installation/Equipment + sales Tax.
Installation includes antenna, wireless radio, cabling (up to 50 ft), Power Over Ethernet
(PoE) box, mounting equipment for the antenna, and professional installation.
* No Data Limits or Data Caps
* Speed burstable up to advertised data rates
* Limited time offer
* After Free Month - 12 monthly payments required.
* Applies to Standard 2.4GHz or 5GHz wireless service ONLY.
* Installation of computers & other hardware extra.
* Credit Card is required. Cash or Check Acceptable with full 12 month payment.
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208.882.8869  |  CONTACT US  |  JUNE 29, 2016    
The Region's Largest and Most Trusted Service Provider
First Step Internet 2008  1420 S. Blaine St. 10 Moscow, Idaho 83843  | 888.676.6377 | 208.882.8869 | 883.3733 | [e-mail]
Tech Support Account Management
FSVOICE - VOIP PHONE SERVICE
SERVICES   |  FSVOICE  |  FSVOICE  |  
GET VoIP Phone Service
Uses your internet service to make phone calls.  
Cost $25/month with $10 Setup Fee. 
The VoIP Modem costs $50+tax ( if you do not have one)
Call anywhere in the Continental U.S. for free.  
Get Voicemail
Email Voicemail Notification
Universal Voicemail Number
Add additional numbers
Call Forwarding
Emergency Call Forwarding
Caller ID
Block Caller ID
Block Anonymous Calls
Business SIP Trunk services available.   
Existing Phone system Integration. 
VOIP Requires at least a 4mbps/2mbps internet connection, router, and VoIP
Modem.  You may use standard analog phone to plug into the VoIP Modem.  
To Sign Today!
www.voice.fsr.net
For business inquiries please call a sales representative - 208 882 8869 
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Email Tech Support
Call Tech Support 208.882.8869
Web Email     |   Check Your First Step Internet Email Online
EdgeWave     |   Login or Signup for EdgeWave
Account Management     |   Manage your First Step Account here
Please leave a message
Page 2 of 2First Step Internet - FSVoic
6 29 201http://www.fsr.com/fsvoice