20150701Mud Lake Telephone Co-op Form 481 redacted.pdf

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GVNW CONSULTING, INC.
2270 LA MONTANA WAY (80918)
P.O. BOX 25969 (80936)
COLOMDO SPRINGS, CO
TEL. [phone]
FAX [phone]
www.gvnw.comJune 29,2015
Jean Jewell
ldaho Public Utilities Commission
472W. Washington
Boise, lD 83702
Email: iean.iewell@puc. idaho.qov
RE: Case No. GNR-T-I5-01 - 2015 Eligible Telecommunications Carrier (ETC) Annual
Reporting Requirements with the !PUC and lnformational Filing of Federal
Communications Commission (FCC) Form 481 - Carrier Annual Report for Mud Lake
Telephone Cooperative Association
Dear Ms. Jewell
Pursuant to Case No. GNR-T-15-01 Mud Lake Telephone Cooperative Association (Mud Lake)
hereby submits to the ldaho Public Utilities Commission (IPUC) copies of the filing to the
Federal Communications Commission (FCC) and the Universal Service Administrative
Corporation (USAC) for designation as an Eligible Telecommunications Carrier, in accordance
with 47 U.S.C. 54.313 and 54.422. Also included is the signed Affidavit pursuant to IPUC
Order 29841. Mud Lake Telephone Cooperative (SAC 472227) is a rural incumbent local
exchange carrier as designated by the FCC, and is eligible to receive federal universal service
high-cost support pursuant to the Code of Federal Regulations (CFR), Title 47, Sections 54.301,
54.305, and Part 36, sub-part F. Please review the attached filing data and include Mud Lake in
your Annual Use Certification Letter to USAC and the FCC.
The enclosed filing contains documents that contain certain confidential trade secret information
that relates to its financial position and is exempt from public disclosure pursuant to Section 9-
340 D(1), ldaho Code. Pursuant to Rule 67 of the Rules of Procedure of the IPUC, the
enclosed trade secret information has been submitted on yellow paper and placed in a sealed
envelope, stamped confidential.
Please direct any questions to Andy Schein at 719.594.5820 or by email at [e-mail].
Sincerely,
Ad\ 9-/L
Andy Schein
CC: Randy Mead, Mud Lake
s*uor IdaAo I
coiltyof J'eS€4d).lss
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PUBL}C
AX]TII}AVIT OT BESINESS OB CONTOAATS OIIIICER
,ItE lileIo lrublic Utilitigt Comflitsicdr Ord*No, 29841 rquhes tbat Efigibb Telem&ounicdiors Cmiarc sErt'r&ttrrfilr conpliaotudth rXpliceble Es'vioo{uility rtrudsrdsadconnmerprmtocdontd*; andETCef,l*
de4msffieecabilitytoremrinfirnctimaliaemcgmcine, Io{ddttofrirt}cComlsdonmustfileauauual
cartiEcatiotr lritl &oU$ACard &e FCC &aiall federathigh-coctruppottprwidetltBlEs s&his t[o Sm ot
Idaho u,in b6 rx6it mly frr tho provistotr, mainpnaire.q andupgnCmg of froilit€s ffiit scruicoi for \rhicli fta
fltpport irs M€ildld, Acoodiogly, fro un&rsfured staus ad veriEc uodff oach the folowing:
1. t am 65p offiesr ofMudlat<o Teleplone Coqtraflvt Areocidftxh in ollElble talcoomuunidatlons carlet
ftn neaeiviug ftddcLrulversel grice sqryort undnr sectim ?t4(e) ofthe TelempmDdegriosa Act of 1996 .
., h$rerHeofldsho.
2. I m fauilim wilh the Congaqfe itay-todny operarims ln tbe state of l&ho snd !+,i& the $ttE'g ssrylce
Sdtty gaudrds endconstm*proEc'tionrules as setforth itrc!'emfuilffi orfuNo.29&tI.
3. Mud Iako f6bPhms CooperffiivE Associatios is complying wirh ryplicable se*ice quatity dardsrd8 ard
comsmerpotectimflfu oftteFcdsralCoffimicatimr Comisdorr0d6qld&o PublicUtillties' C€neBsioo"
4" fcertifrtotheCommisirioEftdthaconpmyisablotor$rheilfunctioualiaemeqgeaclesassrtfptthin.
Comoiltu$m' OrdErNo- 29841 and b 4? C,f.B. 5{.20f (a[2).
5. I aleo carti$ t{'qt r[ edsfral unft ersat s€n los snpput ffmils rcceiuprl R Mud hke Telephora C+operativr
Aaoooi*ionduriug &s offiEdt crhadsr ynm nillbeused lnamnu conaisrciltwith sectim254(c); &*f
ls, for tbe povisiog sgiuteoanmr and r+ersdi[g of ffclliEer eud stryicc+ fur ufrtph &e srrpput is
iififlddd, The comparywillcoatiructocomplyftrttopaiodoflaourryl,2016tlffirgtDaaomber3l,
.. 2016, to te eligfrlefc &dtall univcrsof s€rvice fiJud support
6. Iliis verif,catim sd sffda!,it is providod to tho ldaho ?qblic Utilities Cosfii$sion to enable ths IFUC to
c*tiffto&s FCCtlat ftdcralrmivcoalsoruico ruppurtrcsoft,Edbyfie ellglbt$cffiiers iu the*abwillb€' us€4 ia, a Effitr ccasiEi.dt wlh Sect(oa 254(g) of tte lolesormunlcgfons Act,
Dere
AIID SWORNtobe&r,eBEtbIs }}-- *aayrr il-.3f*, >-6\#
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GRTEICATTON BY ETIGIBLE ffi CARRIER
Qr mMpLrAN@ AJ:rfrr ffivrcE QUALITT A}lD CUSIOMEn
IROTFCIION, ABILIfY T0 REI\4AIN FUI{CfiO}IAL IN Blt/rERcpfrICIBS,
6XD USE OF TEDEN.AL TtrCiH.COET ST]PPORT
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<010> StudyAreaCode 47 2227
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Service Quality Standards & Consumer Frotection Ru-lEstompliance
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<010> StudyArea Code 412221
<015> StudvArea Name MUD IAKE TEL COOP
<020> Prosram Year 20a6
<030> Contact Name - Person USAC should contact resarding this data Judi Ushio
<035> ContactTelephoneNumber-Numberofpersonidentifiedindataline<030> 719594581-4 ext
<039> ContactEmailAddress-EmailAddressofpersonidentifiedindataline<030> [e-mail]
TO BE COMPTETED BY THE REPORTING CARRIER, IF THE REPORTING CARRIER IS FITING ANNUAT REPORTING ON ITS OWN BEHATF:
Certification of Officer as to the Accuracy of the Data Reported for the Annual Reporting for CAF or Ll Recipients
c€rtify that I am an officcr ofthe raponing carrier; my responsibilitias includc Gnsuring the accu.acy ofthe annual reportint aequirements for utriversal s€ruicc support
eclpients; and, to the best of my knilledte, the information reported on thls torm and in any attachm€nts ls accu.ate.
lameofReoortinscarrier: ffi LAKE TEL cooP
ignatureofAuthorizedofficer; CERTTFIED oNLTNE Date o5/25/2015
'rinted of ad officer: Randy Mead
'itle or position of Authorized officer: General Manager
'elephone rof Authorized Officer. 2083?46517 ext.
tudvArea code of ReoortinE Carrier: 41222 Filinr Due Date for this fdrn' 01 / ol / 2oa5
Personswillfullymaki6gfalsertatementronthisform6nbepunishedbyfineorforteitureunde.theCommunicationsActofl9S4,4TU.S.C.SS502,503(b),orfneorimprisonment
underTitle 18 ofthe tinited States Code, 18 U.S.C. 6 1001.
Page 14
- A8€nt/ C.rrbr FCc Form 481
€ollectlion Form OMB contrcl No. 3O5G0986/oMB control No. 3060{819
July 2013
412221Area Code
<015> Studv Area Name MUD LAKE TEL COOP
2016
<030> contact Name - Person lJsAc should contact resardins this data Judi Ushio
<035> Contact Number-Numberof person identrfied indata line<030> 7195945814 ext
<039> Contact Email Address - Email Address of oerson identified in data line <030> i ushi
TO BE COMPLETED BY THE REPORTING CARRIER, IF AN AGENT IS FITING ANNUAT REPORTS ON THE CARRIER'S BEHATF:
TO BE COMPTETED BY THE AUTHORIZED AGENT:
Certification of Officer to Authorize an Agent to File Annual Repo,ts for CAF or U Recipients on Behalf of Reporting Carrier
certify that (Nams of is authoriz€d to submit the information reported on behalf of the reporting carrier.
gon! and, to the bcst ot my knowl€dge, tho.eports and data provided to the authorized ag€nt is accurate.
,Jame of Authorized Agent
lame of Carripr
;asnature of Authorized Officer:Date:
)rinted name of Authorized Officer
itle or position of Authoflzed Officer
elephone number of Authorized Officer:
,tudv Area Code of Reoorting Carrier Filins Due Date for this form
under Tit,e 18 of the United States Code. 18 U.S.C. 5 1001.
Certification of Agent Authorized to File Annual Reports for CAF or Ll Recipients on Eehalf of Reporting Carrier
he data r€ported h€rein based on data provided by the reporting €arrier; and, to th€ b€st of my knowledSe, the information reported herein is accurate.
,lame of Reporting Carrier
,lame of Authorired AsEnt
iiEnature of Authorized Asent or e of Agentr Date:
'rinted name ofAuthorized AEent or Emolovee ofAsent
itle or position of Authorized Aeent or Emplovee of AEent
'eleohone number of AuthoriTed Asent or Emolovee of Asent:
,tudv Area Code of ReoortinE Carrier Filins Due Date for this form
18 ofthe Unfted Stat€s Code, 18 U.S C 5 1001.
Page 14
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472227idt12
Mud Lake Telephone Cooperative
Network by Census Blocks
-
Fiber
-
Qspp6l
* Equipnent
Mudlake Telephone Coop
Exchange Boundaries
472227tD510
Service Quality Standards &
Consumer Protection Rules Compliance:
Consumer Protection
Voice and Broadband
Mud Lake complies with the requirements of 47CFR Part 64 Subpart U, Customer Proprietary Network
lnformation and the Federal Trade Commission Red Flag Rules to prevent identity theft. A manual for
each of those programs is in place and is part of the employees' handbook. Employee training is
conducted annually and new hires are instructed on the programs as required by theirjob functions.
Service Quality Standards
Voice
Mud Lake complies with the service standards as required by the state regulatory commission. Mud Lake
is committed to providing the highest quality service to its customers.
Broadband
Mud Lake complies with the service standards as established by state regulatory commission. Mud Lake
follows the service standards noted in NECATariff#5 and is committed to provide the highest quality
service to its broadband customers.
472227tD6t0
Description of Functionality
In Emergency Situations
Back-up Power for Both Voice and Broadband Services
Mud Lake Telephone prides itself on updating and maintaining all its plant and equipment to
prevent outages before they happen. If outages do happen, the Company has 24-hour on call staff
and alarm reporting systems in place that send notifications to the 24 hotn personnel monitoring
these systems. The Company certifies that it follows best practices that are designed to allow them
to remain functional in an emergency situation through the use of back-up power to ensure
functionality in the event of a limited commercial power failure.
Mud Lake utilizes battery back-up systems and standby generators in its central oflices. This
enables Mud Lake to maintain power during an outage of at least 4 to 8 hours with battery back-
up, and for 48 hours utilizing stored fuel. Mud Lake also uses its portable gas powered generator
to support the remote cabinets in the network in the event of an extended power outage.
The Company performs exercises to test disaster preparedness on each site's back-up power
systems which are tested weekly. Major transport facilities are also tested periodically to ensure
failover reliability.
Abilitv to reroute traffic/data around damaeed facilities
Mud Lake Telephone has a folded ring architecture, so it has some redundancy in rerouting
exchange traffic between its five exchanges in case of damaged CWF facilities. The five year
improvement plan incorporates additional fiber improvements that will make this a full fiber ring
architecture/network with complete redundancy in between its exchanges.
The Company is also a partner of the Idaho Syringa Network, which provides a fiber ring
throughout southem Idaho and Mud Lake's study area. Being on the Syringa ring network provides
the Company the capability of re-routing interexchange traffic and providing continuous service in
emergency situations due to damaged facilities.
Capabilitv to manaee traffic/data spikes resultins from emereency situations
Mud Lake's trunk routes are monitored by Central Office equipment for usage utilization and
management. Mud Lake Telephone takes no responsibility for the capabilities of interconnected
networks to manage traffic spikes resulting from emergency situations, but will continue its best
efforts for its networks during such events.
472227tDt010
Voice Services Rate Comparabitity
As evidenced by the data provided in line 700 of this Form 481, Mud Lake's voice service
pricing is no more than2 standard deviations above the national average urban rate ($47.48) as
announced by the Wireline Competition Bureau on April 16,2015 (DA l5-470)
472227\DL2LO
Mud Lake Telephone Cooperative Association
Lifeline Assistance Program
The Lifeline Telephone Assistance Program provides for a discount of the recurring monthly rate for the
provision of local residential service for certain low-income customers, which service provides an
unlimited number of local calling minutes.
The Lifeline Telephone Assistance Program discount is only available to low-income customers who
meet eligibility requirements established by the Federal Communications Commission.
The Federal Communications Commission national eligibility criteria include subscribers with a
household income of 135 percent of the federal poverty level or participation in one of the following
programs: Supplemental Nutrition Assistance Program, Medicaid, Temporary Aid to Needy Families,
Supplemental Security Income, Low Income Home Energy Assistance Program, National Free Lunch or
Federal Public Housing Assistance.
Eligible Lifeline customers will receive a monthly discount of $9.25 through the Federal Communications
Commission's Lifeline Program and a $2.50 monthly discount through the Idaho Telephone Service
Assistance Program on the regular Company rates for residential service. Only one telephone number per
household is eligible for a Lifeline discount.
A Lifeline customer may not be disconnected from local service solely for non-payment of toll charges,
but the Lifeline customer must continue to pay the local service rates and charges.
As for toll, lifeline subscribers, similar to every Mud Lake Telephone subscriber, are free to choose their
own toll usage plans through IXCs that serve Mud Lake. Toll blocking is available at no charge to
qualifying Lifeline customers. If a qualifying Lifeline customer voluntarily elects toll blocking service
from the Company, where that service is available, the customer will not be required to pay a deposit, if
otherwise applicable, to initiate service.
TO APPLY: Potential Lifeline customers must contact a Community Action Partnership office or an
Idaho Department of Health and Welfare Regional Office to determine their eligibility to participate in
the program.
472227id30r0
.59 W. Main
POR 235
Dubois,ID 83423 IWJd Loult
June 1,2015
Ms. Marlene H. Dortch
Secretary
Federal Communications Commission
9300 East Hampton Drive
Capitol Heights, MD 20743
Re:WC Docket No. 14-58, 2015 Annual Report, Form 481for High-Cost Recipient
54.313(fX1) "Milestone Certification"
Dear Ms. Dortch:
ln compliance with the filing requirements associated with, and attached to Form 481., we wish
to advise the Commission that Mud Lake Telephone Cooperative Association:
Has taken reasonable steps to provide upon reasonable request broadband service at
actualspeeds of 4 Mbps downstream / 1 Mbps upstream;
Provides latency suitable for real-time applications including VolP and usage capacity
which is reasonably comparable to those in urban areas and;
That reasonable requests for service are met within a reasonable timeframe.
Sincerely,
Wffi
Justin Petersen
l'-208-374-5150
'1"-208-37,{"5150
F-208-l]74-56ti8
472227tD3012
ANCHOR INSTITUTIONS WITHIN
MUD LAKE TELEPHONE COOPERATIVE ASSOCIATION'S
TERRITORY
No anchor institutions required or requested broadband service in20l4. Mud Lake continues to
monitor customer demand and technological innovation, planning to size it network in
anticipation of requests and demand for higher speed broadband needs.