20150629TDS Potlatch Telecom Form 481.pdf

525 Junction Rd
Modison, Wl537l7
www idstolecom.com
June 25, 2015
eg frii 13, 3l
-, .-; l-,, i'_ r..ll-i'i"
Ms. Jean Jewell
Commission Secretary
ldaho Public Utilities Commission
472W. Washington
Boise,lD 8372O-OO74
Re: Case No. GNR-T-15-01
Copy of FCC 481 Filing, and Request for Confidential Treatment
Dear Ms. Jewell:
Eligible Telecommunications Carriers ("ETCs") who receive federal high cost or low income support are
required to file annual reports ("Annual ETC Reports") pursuant to 47 C.F.R. 55 54.313 and 54.422 with
the FederalCommunications Commission ("FCC"), the UniversalService Administrative Company
("USAC"), and the relevant state commissions or Tribal governments, as appropriate. See 47 C.F.R. $
5a.313(i); 5 54.422(cl. The Annual ETC Reports are required to be filed on FCC Form 481, with attached
materials.
ln fulfillment of this requirement, Potlatch Telephone Company, (the "Company''), has enclosed a
confidential and redacted copy of its FCC Form 481, along with the Request for Confidential Treatment
letter dated June 25, 2015 to Marlene H. Dortch, Secretary, Federal Communications Commission.
Pursuant to the Code of Federal Regulations cited in the FCC letter and IDAPA 31.01.01, Rule 67,
Company requests that certain portions of its FCC Form 481 as outlined in the FCC letter be treated as
confidential information and not subject to public inspection.
Company respectfully requests that the ldaho Public Utilities Commission afford this information the
same confidential treatment that has been sought from the FCC as public disclosure would cause
significant commercialand competitive harm to the Company.
Please contact the undersigned should you have any questions concerning the Company's request for
confidentiality.
W
Bruce Schiefelbdfl
Manager - Regulatory Compliance
TDS Telecom
(508) 554-s4ss
bruce.sch iefe lbein @tdstelecom.com
Enclosures
c.c. Gail Long
).---"-
REDACTED - AVAILABLE FOR PABLIC INSPECTION
l:ul,;re26,2OL5
Marlene H. Dortch, Secretary
Federal Communications Commission
Office of the Secretary
9300 East Hampton Drive
Capitol Heights, lvlD 2a7 43
Annual Reporting as Required by
47 C.F.R. Sections 54.313 md 54.422
WC DocketNo. 14-58
Dear Ms. Dortch:
On behalf of its affiliates listed on Attachment l, TDS Telecommunications Corporation
hereby submits a redacted, public version of the Annual Report required by 47 C.F.R. Sections
54.313 and 54.422. The enclosed Reports have been marked "REDACTED - AVAILABLE
FOR PI'BLIC INSPECTION.'
TDS Telecommunications Corporation is also submitting under separate cover, a
confidential version of these Reports. The confidential version is marked "CONFIDENTIAL -
NOT FOR PUBLIC INSPECTION."
An original and one copy of the Reports are enclosed.
Please contact the urdersigned should you have any questions concerning the above-
referenced enclosures or if you require any additional information.
Sincerely yours,
,Q,,u,o_
/srru c\t"( Regutat).y Counsel
io3 rai"L-.*i.utions corp.
[phone]
J.
l
Re:
Attachment
REDACTED _AVAIL,ABLE FOR PUBLIC INSPECTION
Attachment
AL Butler TeleDhone Companv 250284
AL Oakrnan TeleDhone Company. lnc.2503fi
AL Peooles Telephone Companv. lnc.250314
AR Cleveland County Telephone Company. lnc.401698
AR Decatw Telephone Company 401699
AZ Arizona Telephone ComDany 452171
AZ Southwestern Telephone Company 452174
CA Haoov Vallev Teleohone Comoanv 542321
CA Homitos Telephone Company 542322
CA Winterhaven Telephone Company 542323
CO Delta County Tele-Comm, Inc.462184
CO Strasburs Teleohone Comoanv 462207
FL Quincy Telephone Company, FL 210338
GA Blue Ridse TeleDhone Comoanv 220346
GA Camden Teleohone & Teleeraoh Companv. lnc.2203sr
GA Nelson-Ball Ground Teleohone Comoanv 220375
GA Ouincv TeleDhone Company. GA 220338
ID Potlatch TeleDhone Company 472230
IN Camden Telephone Company. Inc.320744
IN Communications Comoration of Indiana 320776
IN Communications Comoration of Southern Indrana 320809
IN Home TeleDhone Companv. Inc. (IN)320778
IN S&W TeleDhone Company. Inc.320816
IN The Home Telephone Company of Pittsboro, lnc.320777
IN The Merchants and Farmers TeleDhone Companv 320788
IN Tioton Teleohone Comoanv. Inc.320829
IN Tri-Countv Teleohone Comoanv. lnc.320830
IN West Point TeleDhone Company. lncomorated 320837
KY Leslie Countv Telephone Companv 260411
KY Lewisnort Teleohone Companv 260412
KY Salern Telephone Company 260417
ME Cobbosseecontee Telephone Company r00005
ME Hamoden Telephone Company r00010
ME Hartland & St Albans Teleohone Comoanv 10001 I
ME Somerset Teleohone Comoanv 100024
ME The Island Telephone Company. Inc. (ME)100007
ME The West Penobscot Teleohone & Teleeraph Companv r00034
ME Waren Telephone Companv 100031
MI Chatham Telephone Company 3 I 0685
MI Communication Comoration of Michigan 310672
MI Island Teleohone Comoanv (MI)310677
MI Shiawassee Teleohone Comoanv 310726
MI Wolverine TeleDhone Companv 310738
MN Arvis TeleDhone ComDany 361350
MN Bridse Water Teleohone Company 361362
MN Mid-State TeleDhone Company 361433
MN Mid-State Teleohone Comoanv. KMP 361413
MN Winsted Telephone Company 361507
MS Calhoun Ciw Telephone Company. Inc.280448
MS Mvrtle Telephone Company. Inc.287449
MS Southeast Mississippi Telephone Company. [nc.283301
NC Barnardsville Telephone Company 230469
NC Saluda Mountain Telephone Company 230498
NC Service Telephone Company 230s00
NH Contoocook Vallev Teleohone Comoanv 23321
NH Hollis TeleDhone Comoanv. Inc.23321
NH Kearsarse Teleohone Comoanv 20045
NH Merrimack Countv TeleDhone Comoanv 20047
NH Union TeleDhone Company 20049
NH Wilton Telephone Company, Inc.20050
NY Deoosit Teleohone Company. Inc.s0089
t{Y Edwards TeleDhone Company, Inc.50092
NY Oriskany Falls Telephone Comoration 50114
NY Port Byron Telephone Company 50118
NY Township Telephone Company, Inc.50129
NY Vernon Telephone Company, [nc.50133
OH Arcadia TeleDhone Comoanv 300585
OH Continental Telephone Company 300607
OH Little Miami communications Corporation 30061 3
OH Oakwood Teleohone Companv 300645
OH The Vanlue Telephone Company 300662
OK Mid-America Telephone, Inc.432010
OK Oklahoma Communications Svstems. lnc.431984
OK Wvandotte Telephone Company 432034
OR Asotin TeleDhone Company, OR 532404
PA Mahanov & Mahantango Telephone ComDany 170183
PA Supar Vallev TeleDhone Comoanv 170206
SC McClellanville Telephone Company, lnc.240533
SC Norway Telephone Company. [nc.240535
SC St. Stephen Telephone Company 240544
SC Williston Telephone Company 240551
TN Concord Telephone Exchange, lnc.290559
TN Humohrevs Countv Teleohone Comoanv 290s66
TN Tellico Telephone Company, Inc.290578
TN Temessee TeleDhone Comoanv 290575
VA Amelia TeleDhone Comoration r9021'7
VA New Castle Teleohone Comoanv 193029
VA Virsinia Telephone Comoanv 190253
vT Ludlow Telephone Company 140058
VT Northfreld TeleDhone Company 14006r
VT Perkinsville Telephone Company. lnc.r40062
WA Asotin Telephone Company, WA 522404
WA Lewis River Telephone Company, lnc.522427
WA McDaniel Telephone Company 522430
WI Badser Telecom. LLC 330844
WI Black Earth Telephone Company, LLC 330849
WI Bonduel TeleDhone Comoanv. LLC 330851
WI Burlinston. Briehton & Wheatland TeleDhone Comoanv. LLC 330856
WI Central State TeleDhone Comoanv. LLC 330859
WI Dickewille Teleohone. LLC 330875
WI Eastcoast Telecom of Wisconsin. LLC 330914
WI Grantland Telecom. LLC 330930
WI Mid-Plains Teleohone. LLC 330881
WI Midwav Teleohone Company. LLC 330909
WI Mosinee TeleDhone Company. LLC 33091 5
WI Mt. Vernon Telephone Company, LLC 330917
WI Riverside Telecom, LLC 330943
WI Scandinavia Telephone Company, LLC 33094s
WI Southeast Telephone Co. of Wisconsin, LLC 330952
WI Stockbridse & Sherwood Teleohone Comoanv. LLC 3309s4
WI Tennev TeleDhone Comoanv. LLC 330958
WI The Farmers Teleohone Comoanv. LLC 330880
WI The State Lone Dstance Telephone Comoany. LLC 330955
WI UTELCO, LLC 330963
WI Waunakee Telephone Company, LLC 330968
Page 1
ECTIONFCC Form 481 - Carrier Annual Reporting
<010> Studv Area Code 41 2234
<015> Studv Area Name POTLATCH TEL CO INC
<020> Program Year 2016
<030> Contact Name: Person USAC should contact
with questions about this data Bruce schiefelbein
<035> ContactTelephone Number:
Number ot the person identitied in data line <030>
6086645455 ext
<039> Contact Email Address:
Email ot the person identitied in data line <030>bruce. schief elbein@tdstelecom. cofr
54.313 I 54.422
Completlon I Completion
ANNUAI REPORTING FOR AlL CARRIERS
Icheck box when comolete)
<100>
<200>
<270>
<300>
<310>
Service Quality lmprovement Reporting
Unfulfilled Service Requests (voice)
Detail on Attempts (voice)
Unfulfilled Service Requests (broadband)
( co m p I ete o tto c he d w o rks h e et )
lcomplete ottoched wo rksheet )
<320>
<330>
<400>
<410>
<420>
<430>
<440>
<450>
<500>
<510>
<600>
472210id330.pdt
tr--__l
descriptive document)
( ottoch desctiptive d ocument )
f ,lN
Detail on Attempts (broadband)
Number of Complaints per 1,000 customers (voice)
Fixed
Mobile
Number of Complaints per 1,000 customers (broadband)
Fixed
Mobile
Service Quality Standards & Consumer Protection Rules Compliance
4?2230ids10.pdf
in Emer Situations
Company Price (co mplete o ttoched worksheet )
(complete ottoched wotksheet)
(complete o ttoched worksh eet )
(il yes, complete ottoched worksheet)
l-Y.--l
(check to indicole certilicotion)
(attoched d escri ptive document )
(check to indicate certilication)
descriplive document)
I ottach desc riot ive docu ment )
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<610>
<700>
<710>
<800>
<900>
<1000>
<1010>
Company Price Offerings (broadband)
Operating Companies and Affiliates
Tribal Land Offerings (Y/N)? O OVoice Services Rate Comparability Certification
<1100> Certify whether terrestrial backhaul options exist (Yes or No) O O (if not, check to indicote certificotion)
( co m plete ottoched worksheet )
( com plete ottached w orksheet )
< 11 10>
<1200> Terms and Condition for Lifeline Customers
<2000>
<2005>
<3000>
<3005>
Price Cap Carriers, Proceed to Price Cap Additional Documentation Worksheet
lncluding Rote-of-Return Corriers olfilioted with Price Cop Local Exchonge Carriers
(check to indicote certilicotion)
( complete ottached works heet )
Rate of Return Carriers, Proceed to ROR Additional Documentation worksheet
(check to indicote certificotion)
( co fr pl ete o tto c h ed w o rkt he et )
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Page 13
<010> Studv Area code 4122AO
<015> Study Area Name POTLATCH TEI, CO INC
<020> Program Year 20r6
<030> contact Name - Person UsAc should contact reEardinR this data Bruce schiefelbein
<035> ContactTeleDhoneNumber-Numberofoersonidentifiedindataline<030> 5085545455 ext.
<039> Contact Email Address - Email Address of person identified in data line <030> bnce . schiefelbein@tdarelecom. com
TO BE COMPT"ETED BY THE REPORMI|G CARRIER, IF THE REFORTI]IIG CARRIER IS FtttilG A]{NUAL REPORTIilG ON lTS OWil BEHALF:
Certification of Offtcer as to the Accuracy of the Data Reported for the Annual Reportlng for CAF or Ll Reclplents
ccrtlfy thrt I rm .n officer of ttc reporting canler; my responslblllOcs lnclude cnsurlnt the accuracy of the .nnurl reportlng ,Equlrcmcnts for unlu€]sal service support
€dplcnB; !nd, to tfte best of my knowledtc, tltG hfomaton Gportad on thls form and in rny attadrments ls accurtte.
,lame of Reoortim carrier: PO@TG TEL co rNC
iienature of Authori2ed officer: CERTTFTED oNr'rNE Date 06/Lz/2ots
)rinted name of Authorized fficer: Kevi-n IIeaE
'itle or position of Authorized Officer: Executj've vice PreEidenE
'eleohone number o{ Authorized Officer. 5086 544150 exl .
itudv Area Code of Reoortinr carrier: 472230 Filinc Due Dateforthis form: 07 / 07/2075
Pcrsns willfully m8king fals statrrcnts on this form on b. punished by ffn€ or forfeituG under the crmmuniations Act of 1934, 47 U.S.C. 55 50a 503(b), or fine or impri$nment
undGr Titlc 18 0fthc united states code, 18 u.s.c. 5 1001.
Page 13
REDACTED - AVAILABLE FOR PUBLIC INSPECTION
Page 14
llcation - Atent / carler Fcc Form 481
Collect'ton form OMB Control No. 306G0985/oMB Control No. 3050{819
July 2013
472230<010> Studv Area Code
<015> Studv Area Name POTLATCH TEL CO INC
<020> Program Year 2 015
<030> Contact Name - Person USAC should contact regarding this data Bruce schiefelbein
<035> ContactTelephoneNumber-Numberofpersonidentifiedindataline<030> 5085545455 ext.
<039> Contact Email Address - Email Address of person identified in data line <030> bruce . schiefelbein@tdstelecom. com
rO BE COMPTETED BY THE REPORTING CARRIER, IF AN AGENT 15 FILING ANNUAL REPORTS ON THE CARRIER'S BEHALF:
TO BE COMPLETED BY THE AUTHORIZED AGENT:
Certification of Officer to Authorize an Agent to File Annual Reports for CAF or Ll Recipients on Behalf of Reporting Carrier
certify that (Name ol is authorized to submit the intomation reported on behalf ot the reporting carrier.
gent; and, to the best of my knowlodge, the reports and data provided to the authorized agent is accurate.
'lame of Authorized Asent:
{ame of Reoortins Carrier:
;ishature of AuthoriTed officer:Date
)rinted name of Authorized Officer:
'itle or positron of Authorized Officer:
elephone number of Authonzed Officer:
;tudv Area Code of Reoortins Carrier:Frlrnq Due Date for thrs form:
under Title 18 of the United States Code, 18 U.S.C. I 1001.
Certification of Agent Authorized to File Annual Reports for CAF or Ll Recipients on Behalf of Reportin8 Carrier
:he data reported herein based on data provided by the reporting carrier; and, to the best of my knowledte, the information r€ported hcrein is accurate.
',lame of ReoortinE Carrier:
!ame of Authorized Asent or Emolovee of Asent:
;isnature of Authorized Asent or Fmolovee of Aeent:Date:
)rinted name of Authorized Agent or Emplovee of A
title or f of Authorized Asent or Emplovee of Agent
telephone number of Authorized Asent or Emolovee of Agent:
;tudv Area Code of Reoortins Carrier:Filins Due Date for this form:
18 of the United States Code, 18 U.5.C. 5 1001.
Page 74
REDACTED . AVAILABLE FOR PUBLIC INSPECTION
Attachments
REDACTED. AVAILABLE FOR PUBLIC INSPECTION
Potlatch Telephone Company, dba TDS Telecom
State: IDAHO
StudyArea: 472230
5a.313(a)(1) Progress Report on Five Year Service Quality lmprovement Plan pursuant to S 54.202(a)
As an lncumbent Local Exchange Carrier (ILEC) and Eligible Telecommunications Carrier (ETC), Potlatch
has been providing ubiquitous, high-quality voice telecommunications services in its study area for many
years. To accomplish and maintain this service level, Potlatch has made significant historical investment
to deploy, operate, and maintain an integrated, highly-reliable network. ln addition to its own capital
spending, Potlatch draws from the federal Universal Service Fund (USF). Universal service support has
been (and continues to be) critical in enabling Potlatch's services in its rural markets to be reasonably
comparable in quality and price to services in more urban markets, as Congress mandated in the
Telecommunications Act. Potlatch draws USF support because the cost of providing voice and data
services in its ruralstudy area are substantially higherthan those in urban areas, and thus allof the costs
cannot be recovered solely from Potlatch's customers while maintaining reasonably comparable prices.
Potlatch has made investments to bring high speed data services to its customers when the level of
customer revenues and universal service support has made it financially viable to do so.
For Potlatch, federal high cost support is used to help offset ongoing network costs, but the monies
received cover only a portion of the cost of updating and operating the network. ln 2074, Potlatch
received 5383,300 in USF support while incurring Iin operating expenses and investing
I in new plant. The attached Schedule A contains a list of specific network improvement
projects that were completed in2074 at the wire center level. Where these projects related to specific
DSAs within the wire center, it is so indicated and can be cross-referenced to the exchange map
attached as Exhibit 1. As evidenced by these support and expenditure numbers provided for the current
reporting year, the universal service support that Potlatch receives covers only a fraction of its cost to
provide service. Continued receipt of USF support is vital to helping Potlatch maintain reasonably
comparable rates for local exchange service; and to incrementally upgrade its telecommunications
facilities and equipment to help meet evolving service requirements and maintain high quality service.
Because USF funding support is modest compared to Potlatch's ongoing network operating expense, the
spending of USF support money is primarily focused on repair, maintenance and incremental upgrades
to maintain existing service levels rather than further expansion of broadband services deeper into the
t
REDACTED. AVAILABLE FOR PUBLIC INSPECTION
Potlatch Telephone Company, dba TDS Telecom
State: IDAHO
StudyArea: 472230
5a.313(a)(1) Progress Report on Five Year Seruice Quality lmprovement Plan pursuant to S 54.202(a)
network. Given the current level of customer revenues, the level of universal support, and the
technology available today, the additional costs associated with expanding broadband services to
unserved portions of the study area, or increasing speeds to already served portions of the study area,
far exceed Potlatch's financial ability to make such investments.
The telecommunications industry continues to change rapidly and significantly as a result of the
unprecedented pace of technological advances, increasing customer needs and ongoing regulatory
reforms. The level of uncertainty brought about by these factors make long-range network planning a
difficult task. By necessity, significant capital investment in network upgrades is cyclical. Capital
expenditures in one year are typically followed by a number of years of maintenance of the network to
allow time for recovery and return on the investment before the next upgrade is undertaken.
Rapid and significant changes in technology are expected to continue to occur in the
telecommunications industry over the next five years. Potlatch believes that its existing network
architecture will enable it to incorporate many of these technological changes efficiently, but expects
that such changes will also shorten product lifecycles and drive an increase in the rate of obsolescence
experienced with existing network equipment. However, having the capability to evolve and being able
to afford the cost to evolve, are both necessary to support the capital expenditure.
ln an attempt to deliver products similar to those available in more urban areas, telecom companies, like
Potlatch are under growing pressure to provide access to services and applications that are driving
enormous growth in customer demand for bandwidth. Absent predictable and sufficient universal
service support for broadband services, Potlatch will be unable to meet this growing demand.
ln addition, Potlatch also faces significant regulatory uncertainty at this time. The FCC 's Transformation
Orderand subsequent orders on reconsideration have put universalservice revenue in a state of flux.
Forecasting universal service revenues and developing long-range, detailed network plans that depend
on those revenues has become all but impossible. While the FCC Transformation Order adopted a
2
REDACTED - AVAILABLE FOR PUBLIC INSPECTION
Potlatch Telephone Company, dba TDS Telecom
StAtE: IDAHO
StudyArea: 472230
5a.313(a)(1) Progress Report on Five Year Service Quality lmprovement Plan pursuant to S 54.202(a)
number of comprehensive reforms to the universal service and intercarrier compensation mechanisms,
it also left open the long term framework for universal service. Presently there are multiple plans in
front of the FCC proposing new and different frameworks. While some plans provide for continued
support under a rate of return (ROR) regime, others propose an optional plan to move in the direction of
support based on a model which predicts the costs of a forward looking fiber to the home network. The
details of these plans radically differ from one another, and the FCC has given little indication of which
of these plans it will move towards. lt is also possible that universalservice reform for ROR companies
will not be resolved in the near term, and that the current mechanisms will continue to struggle along.
Given this backdrop, predicting next year's federal universal service amounts, let alone those for the
next five years, is tenuous at best.
The most conservative approach would be to utilize status quo whereby we forecast based on past
revenues. Yet even this approach is uncertain at best. For example, even under the "status quo"
assumption, the FCC is considering (1) represcribing the authorized interstate rate-of-return, possibly to
a level lower than the current L1.25Yo; (2) eliminating high cost support in areas where there is an
unsubsidized competitor offering service to less than 100% of customers; (3) limiting the recovery of
lnterstate Common Line Support (ICLS); and (4) lowering originating switched access rates similar to
terminating rates. Having all these unknowns on the planning horizon (most, if not all of which could
have a negative impact on Potlatch's level of support) make it near impossible to predict to what extent
Potlatch can rely on universal service support at historic levels for continued aid in supporting its
network. Any future rulemaking that results from these proposals could have significant impacts on the
future network plans of Potlatch.
Given allof the uncertainty surrounding the industry, and the need for Potlatch to allocate scarce
resources, invest prudently, and operate efficiently, long range predictive forecasting at any level of
granularity is difficult and subject to revision as new information becomes known. Also, the speculative
nature of planning in this type of environment hinders Potlatch's ability to effectively develop long-term
network build out plans based on projected future USF support.
REDACTED - AVAILABLE FOR PUBLIC INSPECTION
Potlatch Telephone Company, dba TDS Telecom
State: IDAHO
StudyArea: 472230
5a.313(a)(1) Progress Report on Five Year Service Quality lmprovement Plan pursuant to S 54.202(a)
The attached Schedule B summarizes Potlatch's USF received in 2014 and projected expenditures for
2015 - 2019. The projected S-year period is based upon historical spending data, which, given the many
unknown factors, may have limited value in predicting future network needs and may vary widely from
actual spending incurred in the forecasted years, and thus should be treated with that in mind.
The content, timing, and specific geographic locations of projects that will be undertaken in the next five
years,isunknownatthistime. Theselectionoffutureprojectswillbebasedontheevaluationof many
factors, including current consumer demand, limited capital resources and estimated amounts of
universal service support. These and other external factors are not within Potlatch's control and are
subject to change. Such changes may affect the assumptions and calculations regarding the optimal
improvements to network facilities required to provide high-quality advanced services to Potlatch's
customers.
With full recognition of the difficulty in predicting exact locations, specific projects or levels of
expenditures, Potlatch commits to utilize available universal service support to help maintain and
improve network quality, and if feasible, deploy advanced technologies and new services, expand
coverage and improve broadband speeds for its customers.
REDACTED. AVAILABLE FOR PUBLIC INSPECTION
Schedule APotlatch Telephone Company
State: IDAHO
Study Area:472230
5a.313(aX1) Progress Report on Five Year Service Quality lmprovement Plan pursuant to 5 54.202(a)
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Broadband Status
DLC LOCATTON IDSAE Existingtr Proposed I Future
Broadband Enabled
No DSL
OTHER FEATURES
l-l Exchange Boundary
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TDS Teleoom Network Services I OSP Records I Oale: 51412015
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REDACTED. AVAILABLE FOR PUBLIC INSPECTION
Line 330 - Detail on Attempts (broadband)
Rule 54.313(aX3l
Potlatch Telephone Company has implemented service availability tracking tools and employee training
capabilities to respond to direct customer requests for broadband services.
Upon receipt of a new broadband service request, Potlatch Telephone Company's service advisors
follow these steps for provisioning the service:
1) The Potlatch Telephone Company service advisor uses a customized service addressability
software tool to determine if broadband service is available to the requested service address. lf
it is determined that service is offered to the address, an installation order will be initiated and
scheduled immediately.
2l lf the information in the service addressability tool indicates that extension of broadband
service to the service address might be possible, a field service technician is dispatched to the
customer premise to perform additional diagnostic testing. Such testing will determine whether
there are any reasonable adjustments to the network or customer facilities which can be made
to enable the provision of service. lf tests confirm that broadband service can be offered at the
service address, an order is initiated and service is provisioned.
3) ln situations where Potlatch Telephone Company's terrestrial broadband service is not available
to a requesting customer, Potlatch Telephone Company has partnered with Dish Network to
offer dishNET satellite broadband service to customers. Potlatch Telephone Company's service
advisors are trained to discuss and assist the customer in ordering dishNET broadband service.
As the Commission acknowledgedl, some of the service areas served by rate of return Carriers like
Potlatch Telephone Company, have characteristics that make it highly cost prohibitive to extend
broadband service using terrestrial wireline technology. Except as may be noted in Potlatch Telephone
Company's 5-year plan attached to this filing, any further build-out of terrestrial broadband service to
additional locations within its study area will be dependent upon the cost of the technology to be
deployed and the capital infrastructure funding level available.
1 See /n the Motter of Connect America Fund , WC Docket No. 10-90, Order DA t3-332, released March 3, 2013 at
paras 10-11.
REDACTED - AVAILABLE FOR PUBLIC INSPECTION
Line 510 - Description of Compliance with Service Quality Standards and
Consumer Protection
Rule 54.313(aXsl
TDS Telecommunications Corporation's ILEC companies follow applicable federal and state
service quality and consumer protection rules. They comply with quality of service
requirements including monitoring and reporting service quality metrics where required. TDS
Telecom has implemented numerous consumer protection measures to protect customer
information. For example, TDS implemented Customer Proprietary Network lnformation (CPNI)
policies and procedures that are consistent with the FCC's regulations. Employees are required
to complete CPNI training and in addition, employees who have access to CPNI data receive
additional guidance through written procedures regarding customer authentication. Annually,
all employees are required to review TDS' Business Code of Conduct which includes information
and requirements on protecting sensitive customer information from improper use and
disclosure. TDS data privacy and security policies are reinforced through periodic training
required of all employees. Additional consumer protection measures include TDS' use of a
third-party verifier to prevent unauthorized presubscribed interexchange carrier (PlC) changes
("Slamming") and the elimination of billing and collection arrangements that could have
potentially allowed unauthorized third-party charges to be added to customer's bills
("Cramming").
REDACTED - AVAILABLE FOR PUBLIC INSPECTION
Line 510 - Description of Functionality in Emergency Situations
Rule 54.313(aX6l
Company is able to remain functional in an emergency situation through the use of back-up power to
ensure functionality without an external power source. The Company's standard for battery backup is 8
hours in offices with no generator and 4 hours in offices with a generator. This is ensured during semi-
annual routine maintenance which includes battery inspection, cleaning, documentation of float voltage
and cell temperature, as well as equalization or replacement if necessary. ln addition, permanent
generators are present at significant wire centers to maintain power in the event a commercial power
failure extends beyond battery backup capabilities. Also, portable generators are available for
deployment to remote wire centers without permanent generators. The Company's network is
engineered to provide maximum capacity in order to handle excess traffic in the event of traffic spikes
resulting from emergency situations. Company facilities are remotely monitored and managed by a
centralized Network Operations Center which is staffed 24 x7,355 days a year. Technicians are able to
remotely access and respond to alarm conditions. By design, transport redundancy is built into the
telephony and data network on many levels and in the event of a hardware or circuit failure or traffic
spike, the networks are able to self-correct in many cases or, at many locations, technicians are able to
manually switch network elements to standby facilities both locally and remotely.
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REDACTED. AVAILABLE FOR PUBLIC INSPECTION
Potlatch Telephone Company - Study Area 472230
Nez Perce Tribe
Juliette, lD
Meeting - L2l2l2oL4 L0:00 am
Fcc - s4.313(aX9)
REDACTED. AVAILABLE FOR PUBLIC INSPECTION
MEETING MINUTES
ln fulfillment of its 554.313 (aX9)tribal engagement obligation and in furtherance of the goalof
establishing good working relationships with its customers located on tribal lands, Potlatch
Telephone Company dlbla TDS Telecom ("Potlatch Telephone" or "TDS Telecom") met with the
Nez Perce Tribe on December 2,2014.
Attendees at the meeting representing the Nez Perce Tribe were:
o Danae Wilson, Department of Technology Services Manager
o Christina St. Germaine, Project Leader lnformation Systems
Attendees representing TDS Telecom were:
o Gail Long, Manager State Government Affairs
o Randv Brunes, Field Services Manager
Potlatch Telephone serves the Nez Perce Tribe in its Kendrick exchange in ldaho. During the
meeting, the participants discussed subjects which have been categorized below using the FCC
rule and guidance published by the Office of Native Affairs and Policyl regarding specific topics
that should be covered in these meetings. Christina St. Germaine expressed appreciation
because TDS is the only service provider to communicate with the tribe.
Needs Assessment and Deplovment Planning
Randy Brunes began the meeting by discussing the wrap up of the TDS broadband stimulus
project. Randy expressed satisfaction with the internet speeds being delivered to the
reservation. The tribe indicated residents in Arrow Junction are dropping their satellite internet
service to get TDS internet. The residents have been happy with the service and speed being
delivered by TDS. Christina wanted to know if TDS can provide to Cottonwood Creek because
some customers can get service through the tribal wireless area but the tribe can't expand
everywhere due to funding limitations. Unfortunately, TDS is unable provide service to the
Cottonwood Creek area.
The tribe doesn't have plans to add any new anchor institutions with the TDS serving area.
Danae described the tribe's efforts to train residents and senior citizens on effectively using the
computer and internet. Through social services, the tribe provides individual training with tribe
members.
l See Office Of Native Affairs and Policy, Wireless Telecommunications Bureau, and
Wireline Competition Bureau lssue Further Guidance on Tribal Government Engagement Obligation
Provisions of the Connect America Fund, WC Docket No. 10-90, DA 12-1165, Released July L9,2OL2.
REDACTED - AVAILABLE FOR PUBLIC INSPECTION
Feasibilitv and Sustainabilitv Plannine
The tribe owns a wireless broadband system and is using federalfunds to expand internet
availability across the reservation and into some of the ceded areas. There is no overlap
between the TDS stimulus project and the tribe's broadband system.
The tribe is investigating co-locating on an lnland tower in Julietta, lD. The tribe applied for
funding through the Community Connect proBram but was unable to receive funding. The tribe
has a pending application for the Rural Broadband Experiment program.
Christina represents the tribe on the State Public Safety Advisory Council working on FirstNet.
FirstNet will provide emergency responders with a nationwide, high-speed network dedicated
to public safety. She believes ldaho will take a slow approach to the network. So far the state
hasn't consulted with the federal government. They need to decide where the public safety
network is needed and review capacity in that area. Danae also mentioned that FirstNet is
consulting with the tribes for spectrum access.
Marketing Services in a culturallv sensitive manner
The tribe educates residents, especially senior citizens about the benefits of the Lifeline
program. Currently, Danae believes many residents are signing up with wireless companies for
Lifeline and not TDS's landline phone service.
ln February 20L4, TDS sent brochures that included a map of the TDS service area. Danae
distributed the maps to tribe members and thought the maps were helpful. Danae will print
additional brochures if more copies are needed.
Risht of Wav. Other Permittins and Review Processes
ln 2013, TDS and the tribe had a detailed discussion relating to "ceded areas" to ensure TDS
followed National Historic Preservation Act requirements during any construction. TDS and the
tribe considered printing a map to show the "ceded areas". During 20L4, no work was done on
this.
TDS and the tribe discussed creating a map showing the ceded areas. Christina from the tribe
will provide TDS their GIS contact to see if a map can be created for the "ceded areas". TDS
plans to investigate what information could be shared with the tribe under a Non-Disclosure
Agreement. Christina thinks knowing where TDS facilities are located would help the tribe's
network planning. The tribe would be able to avoid building in areas where TDS is already
located.
The tribe didn't have any new issues or complaints. The tribe did report that one land owner is
working through the Bureau of lndian Affairs because of significant trespassing issues. Randy
reported that our construction is complete in the area in question and that our localtechnicians
work closely with Kim Cannon at the tribe prior to beginning any construction or maintenance
on tribal lands. Danae and Chris thanked TDS for doing that.
REDACTED. AVAILABLE FOR PUBLIC INSPECTION
Compliance with Tribal Business and Licensing Requirements
Last year the tribe mentioned there could be changes coming to right of way and permitting on
the reservation. Denae reported that nothing has moved forward with license, permitting or
franchise fees.
Follow Up
Danae said the tribe doesn't need anything else from TDS. The tribe will contact TDS if they
need any assistance. Gail Long will continue to be the main point of contact for the Nez Perce
tribe.
REDACTED . AVAILABLE FOR PUBLIC INSPECTION
-Terms and Conditions of Voice Telephony Lifeline Service -
54.422@)(2)
Lifeline Service Overview
1. A Lifeline customer may subscribe to any local service offering available to all
residential customers. Such local service offerings include:
. Basic local exchange telephone flat rate service (R1) which entitles the
customer to an unlimited number of telephone calls within the exchange and
local calling area (including EAS points) without additional charges. Toll
charges do not apply.
. A local measured service (if offered by the Company). The service is priced
lower than R1 service but either a per minute or per message rate also applies.
The measured service plan may include an allowance of minutes/messages.
o An expanded local calling service which is priced higher than R1 service but
includes a larger local calling service area without incurring toll charges.
. Any bundle service that includes residential basic localexchange service.
2. For a list of local exchange services and rates, refer to the Company's Local
Exchange tariff posted on its website athttp://www.tdstelecom.co and/or contact the
Company at 1-888-CALL TDS (1-888-225-5837). (Note, not all bundles are tariffed)
Any of the local service offerings listed above is for a minimum one month period
and entitles the customer to telephone calls within the exchange and local calling
area (including EAS points). Toll charges do not apply to such calls.
Telephone Service including Lifeline service also includes -o Touch Tone. Access to 911 emergency service along with other N11 services. Access to operator serviceso Access to directory assistance. Access to toll calling via long distance carrier. Toll restriction service at no charge for Lifeline customers
Participants in Lifeline Assistance shall not be disconnected from Local Service for
non-payment of toll charges. ln addition, the Company will not deny re-
establishment of local service to customers who are eligible for Lifeline Assistance
and have previously been disconnected for non-payment of toll charges. Lifeline
Assistance will not be connected if an outstanding balance is owed by the customer
for local service.
6. Applicable taxes levied by state, county and local taxing authorities are added to
local service rates.
3.
4.
5.
REDACTED. AVAILABLE FOR PUBLIC INSPECTION
-Terms and Conditions of Voice Telephony Lifeline Service -
54.422(a)(2)
STAR Packaqes
STAR Paclrag6 are optional service bundles. Each package permits a customer to receive
services and features for a flat monthly rate, for each STAR Package subscriber line provided.
The STAR Package options include the following services:
3 STAR Package
lncludes: Residential One-Party Line, Caller lD Deluxe, Call
Waiting/Cancel Call Waiting, Call Forwarding, and Preferred Call
Forwarding (not flat rate service at some companies)
The 3 STAR Package can be upgraded to include Anonymous Call
Rejection, Three-Way Calling, Priority Ringing, Special Call
Acceptance, and Personal Voicemail. The charge for this upgrade is
set forth under "Res(|re" below (not flat rate service at some
companies).
4 STAR Package
lncludes: Residential One-Party Line, Caller lD Deluxe, Call
Waiting/Cancel Call Waiting, Call Forwarding, Preferred Call
Forwarding, Anonymous Call Rejection, and 300 Minutes of LATA-Wide
and/or Long Distance calling
The 4 STAR Package can be upgraded to include Three-Way Calling,
Priority Ringing, Special Call Acceptance and Personal Voicemail. The
charge for this upgrade is set forth under "Residence" below.
5 STAR Package
lncludes: Residential One-Party Line, Caller lD Deluxe, Call
Waiting/Cancel Call Waiting, Call Forwarding, 3-Way Calling,
Anonymous Call Rejection, Priority Ringing, Special Call Acceptance,
Preferred Call Forwarding, Personal Voice Mail, and Unlimited LATA-
Wide and/or Long Distance calling
Conditions and Limitations
a. Rules, regulations, and limitations as specified elsewhere in the Company's tariffs for
each individual service will apply as part of this Package.
b. STAR Package customers may terminate their Package at any time upon notice to
the Company.
c. Unless terminated by the STAR Package customer or the Company, a customer will
remain enrolled in the Package, as amended from time{o{ime, with any applicable
changes in rate, for as long as the Plan continues to be offered by the Company.
d. New Customers that subscribe to one of the STAR Packages will receive a waiver of
all installation charges.
1)
2)
3)
REDACTED. AVAILABLE FOR PUBLIC INSPECTION
-Terms and Conditions of Voice Telephony Lifeline Service -
5a.a22@)(2)
f.
Service Charges will not apply when the STAR Package replaces existing Local
Exchange Service or if the customer requests a change from the STAR Package
back to Local Exchange Service.
A Package Change Fee will apply when a customer downgrades from the 4 STAR or
5 STAR Package to the 3 STAR or 4 STAR Package. Customers may upgrade to a
higher STAR Package without incurring a charge.
The Star Package may not be combined with any other optional toll calling plan
service, except for those specified in this offering.
Customers who fail to pay the entire Package rate per month will have all STAR
Package optional features removed. The customer will then be converted to the
tariffed Basic Local service rate. Service Charges will not apply for converting
services back to tariff rates. Such customers will not be permitted to re-enroll in this
any of the Packages until such time as all associated unpaid balances are
satisfactorily paid in full.
1) 3 STAR Package, per line2) 4 STAR Package, per line3) 5 STAR Package, per line
Package Upgrade (features added to existing package)
Package Change Fee
$19.99 to $29.99
$29.99 to $39.99
$39.99 to $49.99
$5.00
$7.50
SECURITY L!NE SERVICE
1. General
Security Line Service is a bundle for residential customers who have their main
telecommunications service with a wireless provider but require a basic access line
for back-up and high speed data.
The bundle includes a Residential One-Party Line and up to 1 Mbps high speed
data. (Could be an LMS line at companies that provide LMS)
2. Terms and Conditions
a. Security Line Service will be provisioned where facilities are available.
b. Rules, regulations, and limitations as specified elsewhere in the Company's
tariffs will apply to this bundle.
c. No other optional services or features are allowed with this bundle, except
Toll Restriction, Toll Restriction PIN Override, Non-Published Numbers, and
Non-Listed Numbers. These four services will be allowed at the rate listed
a
Residence
a
b
REDACTED. AVAILABLE FOR PUBLIC INSPECTION
-Terms and Conditions of Voice Telephony Lifeline Service -
54.422@)(2)
elsewhere in the tariff. As stated in the Lifeline Service Overview, charges for
toll restriction do not apply to Lifeline Customers.
d. Customers must subscribe to this service for 1 year. Cancellation of the
bundle prior to the one year timeframe will cause an early termination fee of
$99 to aPPlY.
e. Customers must subscribe to TDS Long Distance Corporation as their long
distance provider.
f. Any toll calls will be billed at TDS Long Distance toll rates.
g. Service Connection Charges will not apply.
h. Optional Call plans are not available with this bundle.
i. Seasonal Service is not available with this bundle.
3. Rates and Charoes
Bundle Base Rate
Other data speeds may be available for an additionalcharge.
Monthlv Rate
$36.95 to 47.201
INSPECIION
525 Juncticn Rd
N,lodison, Wl 53717
-'lyr1yr,y i 5fgl6com.aoTrr
June 15, 2015
Marlene H. Dortch
Secretary
Federal Communications Commission
445 Twelfth Street, S.W., TW-4325
Washington, D.C. 20554
Re: CC Docket No. 10-90
Certification of Reasonable Steos Taken to Provide 4 x 1 Broadband Service
Dear Ms. Dortch:
As part of the FCC's annual reporting requirements for ETC re-certification, Rule
54.313(fxl)(i) requires caniers to certify that upon receiving a custome/s reasonable
request for broadband service with speeds of 4 mbps download and 1 mbps upload, the
canier took reasonable steps to provide service at those speeds.
TDS Telecommunications Corporation (TDS Telecom) owns and operates the
telephone companies listed on the attachment. Each provides broadband service.
Collectively through these companies, TDS Telecom offers broadband service to 94% of its
ILEC customers. Most of these customers receive speeds of 5 mbps or faster.
TDS Telecom has recently completed a major initiative to extend its broadband
coverage to much of its rural serving area. This effort utilized grant funding available
through the American Recovery and Reinvestment Act and was administered by the Rural
Utility Services (RUS). $100 million in grant funding was received while TDS Telecom
invested an additional $25 million of its own capital. At the conclusion of this initiative,
broadband service was made available to an additional 32,000 customers who were
previously unserved.
At this time, and with today's available technology, TDS Telecom has extended its
broadband footprint as far as is economically feasible. The 60lo of customers that remain
unserved live in our most rural and remote service areas. The cost to bring broadband to
them, or to increase speeds to 4 x 1 for those who cunently have service at slower speeds,
would far exceed the revenue received. We continue to closely monitor emerging
technologies and look for affordable ways to serve these customers, but for the time being, it
is unreasonable and would not be a prudent use of company capital.
As Executive Vice President of TDS Telecommunications Corporation and an officer
authorized to give this certification, I hereby certify that TDS Telecom collectively and
through each of its subsidiaries listed on the attaciment, has taken reasonable steps to
provide 4 x 1 broadband service upon receipt of a reasonable request from a customer.
TDS Telecommunications Corporation
REDACTED. AVAILABLE FOR PUBLIC INSPECTION
Attachment I
AL Butler Telephone Company 250284
AL Oakman Telephone Company, Inc.250311
AL Peoples Telephone Company, Inc.250314
AR Cleveland County Telephone Company. Inc.401698
AR Decatur Teleohone Comoanv 401699
AZ Arizona Teleohone Comnanv 452171
AZ Southwestern Telephone Companv 452174
CA Happv Vallev Telephone Companv 542321
CA Horn itos Telephone Company s42322
CA Winterhaven Teleohone Companv 542323
CO Delta County Tele-Comm, Inc.462184
CO Strasbure Telephone Company 462207
FL Ouincy Telephone Company. FL 210338
GA Blue Ridse Teleohone Comoanv 220346
GA Camden Telephone & Telegraph Company,Inc.220351
GA Nelson-Ball Ground Telephone Company 22037s
GA Ouincv Teleohone Comnanv- GA 220338
ID Potlatch Telephone Companv 472230
TN Camden Telephone Company. Inc.320744
IN Communications Corooration of Indiana 320776
IN Communications Corporation of Southern Indiana 320809
TN Home Telephone Company. Inc. (IN)320778
TN S&W Telephone Company, Inc.320816
IN The Home Telephone Company of Pittsboro.Inc.320777
IN The Merchants and Farmers Telephone Comoanv 320788
TN Tipton Telephone Company. Inc.320829
TN Tri-County Telephone Company. Inc.320830
IN West Point Telephone Companv. Incoroorated 320837
KY Leslie Countv Telephone Comoanv 260411
KY Lewisport Telephone Company 260412
KY Salem Telenhone Comnanl 260417
ME Cobbosseecontee Teleohone Comoanv 0000s
ME Hamoden Telephone Companl 00010
ME Hartland & St Albans Telephone Companv 0001 I
ME Somerset Telephone Companv 00024
ME The Island Telephone Company. Inc. (ME)00007
ME The West Penobscot Telephone & Telegraph Companv 00034
ME Warren Teleohone Comnanv 0003 I
MI Chatham Telephone Company 3 I 0685
MI Communication Corporation of Michigan 310672
REDACTED. AVAILABLE FOR PUBLIC INSPECTION
MI Island Telephone Company (MI)310677
MI Shiawassee Teleohone Comoanv 310726
MI Wolverine Teleohone Comoanv 3 1 0738
MN Arvis Teleohone Companv 36 350
MN Bridse Water Telephone Company 36 362
MN M id-State Telephone Company 36 433
MN Mid-State Telephone Company, KMP 36 413
MN Winsted Telephone Company 36 507
MS Calhoun Ciw Telephone ComDany. Inc.280448
MS Myrtle Telephone Company. Inc.287449
MS Southeast Mississippi Telephone Company, Inc.28330 I
NC Barnardsville Telephone Company 230469
NC Saluda Mountain Telephone Company 230498
NC Service Telephone Company 230500
NH Contoocook Vallev Teleohone Comoanv 123321
NH Hollis Teleohone Company. Inc.123321
NH Kearsarse Telephone Company 120045
NH Merrimack CounW Telephone Company 120047
NH Union Teleohone Comoanv 120049
NH Wilton Telephone Company. Inc.120050
NY Deposit Telephone Company. Inc.I 50089
NY Edwards Telephone Company, Inc.150092
NY Oriskanv Falls Telephone CorDoration l50l l4
NY Port Bvron Telephone Company l50l l8
NY Township Telephone Company, Inc.150129
NY Vernon Telephone Company, Inc.150133
OH Arcadia Telephone ComDany 300s8s
OH Continental Telephone Company 300607
OH Little Miami communications Corporation 3006 I 3
OH Oakwood Telephone Companv 30064s
OH The Vanlue Telephone Company 300662
OK Mid-America Telephone, Inc.432010
OK Oklahoma Communications Svstems. Inc.431984
OK Wvandotte Teleohone Comnanv 432034
OR Asotin Telephone Company, OR 532404
PA Mahanoy & Mahantango Telephone Company 170183
PA Susar Vallev Telephone Company 170206
REDACTED. AVAILABLE FOR PUBLIC INSPECTION
SC McClellanville Teleohone Companv. Inc.240s33
SC Norwav Telephone Company. Inc.240535
SC St. Stenhen Teleohone Comoanv 240544
SC Williston Teleohone Comnanv 240551
TN Concord Telephone Exchanqe. Inc.290559
TN Humphrevs Countv Telephone Company 290s66
TN Tellico Telephone Company, Inc.290578
TN Tennessee Teleohone Comoanv 290575
VA Amelia Teleohone Corporation 190217
VA New Castle Telephone Companv 193029
VA Virsinia Telephone Company 190253
VT Ludlow Teleohone Comnanv I 40058
VT Northfield Telephone Company r40061
VT Perkinsville Telephone Company. Inc.140062
WA Asotin Telephone Company, WA 522404
WA Lewis River Telephone Company, Inc.522427
WA McDaniel Telephone Company 522430
WI Badser Telecom. LLC 330844
WI Black Earth Telephone Company, LLC 330849
WI Bonduel Telephone Company, LLC 3308s 1
WI Burlington, Brighton & Wheatland Telephone Company, LLC 3308s6
WI Central State Telephone Companv, LLC 330859
WI Dickewille Telephone, LLC 330875
WI Eastcoast Telecom of Wisconsin. LLC 330914
WI Grantland Telecom. LLC 330930
WI Mid-Plains Telephone, LLC 33088 1
WI Midway Telephone Company, LLC 330909
WI Mosinee Telephone Company. LLC 3309 r 5
WI Mt. Vernon Telephone Company, LLC 330917
WI Riverside Telecom. LLC 330943
WI Scandinavia Telephone Company. LLC 330945
WI Southeast Telephone Co. of Wisconsin. LLL 330952
WI Stockbridse & Sherwood Telephone Company, LLC 330954
WI Tenney Telephone Company, LLC 330958
wt The Farmers Telephone Company. LLC 330880
WI The State Lons Distance Telephone Company. LLC 330955
WI UTELCO. LLC 330963
WI Waunakee Telephone Company. LLC 330968