20150618CenturyLink CenturyTel of Idaho Redacted Form 481.pdf

CENTURYLINK
1600 7th Avenue, Room'1506
Seattle, Washington 9819'l
(206) 34s-1574
[e-mail]
Lisa A. Anderl
Senior Associate General Counsel
Regulatory Law
June 17,2015
Jean D. Jewell, Secretary
Idaho Public Utilities Commission
472West Washington
Boise,ID 83702-5983
Centurylink'sITdTrrr
Via Overnight Delivery
G N R-T- t5'c IRe: Docket No.:
CenturyTel of Idaho dba CenturyLink 2015 Federal ETC Filing
Dear Secretary Jewell:
On November 18, 20l l the Federal Communications Commission ("FCC") released its USF/ICC
Transformation Order in WC Docket No. 10-90 et al. With that Order, the FCC began a
transition to a national framework for certification of Eligible Telecommunications Carriers
("ETCs") and set forth a standard set of information that all ETCs must file with the FCC by July
ltt of each year. The Order also required ETCs to provide the same information to the respective
St-ate commissions.
The annual ETC reporting requirements are contained in 47 C.F.R. $ 54.313 of the FCC's rules.
For thdrep-ofring rSflhe data and certifications required by 47 C.F.R. $ 54.313 and $54.422,the
FCC has developed a reporting template, Form 481, to be utilized by ETCs.
In addition, ETCs with voice service rates that are below the rate floor as specified by the FCCI
must file separately the voice rate information required by 47 C.F.R. $ 54.3 l3(h) by July 1.
Attached are the public and confidential versions of the Form 481 and the voice rate information
for CenturyTel of Idaho as filed by Centurylink with the FCC on or before July 1. The outage
information that is customer or company proprietary information provided in response to
$ 54;313 (a) (2) and (9) in the Form 481 is confidential. In addition, the access line data provided
in response to 47 C.F.R. $ 54.313(h) is confidential. Centurylink requests this information be
treated as such as provided by State Rule or Protective Order.
' Only ETCs that receive Federal High Cost Loop or High Cost Model Support are required to report residential
basic rates below the rate floor.
Jean D. Jewell, Secretary
June 17,2015
Page2
Consistent with past yeaxs, we request that you certiff to the FCC pursuant to 47 C.F.R $ 54.314
by October l, 2Ol5 in order for Centurylink to continue receiving Federal high cost support in
Idaho.
Please do not hesitate to contact me should you have any questions regarding this filing.
Sincerely,
/r,- /Z'U
Lisa Anderl
LANjga
Enclosures
ATTORNEY'S CERTIFICATE
CnNruRyTrr, or IDAHo,INC. DBA Cnxrunyl-,mm
Eligible Telecommunications Carrier (ETC)
Annual Recertification and FCC Form 481 Filing
This Certificate is made pursuant to Rule 67 of the Idaho Public Utilities Commission's
Rules of Procedure I.D.A.P.A.31.01 .01.067.
This Certificate applies to certain information contained in CenturyTel of Idaho, Inc.'s
filing that has been redacted in the public version. The access line data provided in response to
47 C.F.R. $ 54.313(h) is confidential.
The undersigned hereby asserts that she is familiar with the material claimed not to be
available for public inspection, examination and copying and that she, in good faith, believes that
there is a basis in law for that claim, namely that the information contained therein constitutes a
"trade secret" as defined in Idaho Code Section 48-801 and is by virtue of the Trade Secrets Act,
Title 48, Chapter 8, Idaho Code, subject to protection.k4
Dated this / / day of June,2}l5.
Lisa A. Anderl, Attorney Representing
CenturyTel of Idaho, Inc. dba Centurylink
<010> Studv Area Code 412225
<015> Study Area Name CENTURYTET OF ]DAJ{O
<020> Program Year 2At6
<030> Contact Name: Person USAC should contacl
with questions about this data Kenneth w. Buchan
<035> Contact Telephone Number: 3183521s38 ext.
Number of the person identified in data line <030>
<039> Contact Email Address:
Email of the person identified in data line <030>ken. buchan@centuryl ink. com
<100>
<200>
<210>
<300>
<310>
Service Quality lmprovement Reporting
Outage Reporting (voice)
(@ mp I ete o tto ch ed wo rksh eet )
(co m p I ete dttoch ed w o tksh @t )
6ffi
l-1.--.heck box if no]-l
Unfulfilled Service Requests (voice)
Detail on Attempts (voice)
<320>Unfulfilled Service Requests (broadband)
Detail on Attempts (broadband)
Number of Complaints per 1
Fixed
Mobile
Number of Complaints per 1,000 customers (broadband)
Fixed
Mobile
Service Quality Standards & Consumer Protection Rules Compliance
E72225rds10.
<500> Funct Situations
descflplive document)
(o ttoch d es cri p tiv e do cu me nt I
<330>
<400>
<410>
<4ZO>
<430>
<440>
<450>
<500>
<510>
L-1
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Company Price Offerings (broadband)
operating Companies and Affiliates
rribal Land offerings (Y/N)? O OVoice Services Rate Comparability Certification
4 0.
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<110o>Certifywhetherterrestrialbackhauloptionsexist(YesorNo)oot|not'checktoindicatecertificotion)1-,zw
<1110>
<1200> Terms and Condition for Lifeline Customers
Price Cap Carriers, Proceed to Price Cap Additional Documentation Worksheet
lncluding Rate-of-Return Corriers affilioted with Price Cap Locol Exchonge Carriers
(check to indicote certificotion)
(complete ottoch ed worksh eet )
Rate of Return Carriers, Proceed to ROR Additional Documentation Worksheet
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<010> Studv Area Code 4722)5
<015> Studv Area Name CENTURYTEL OF IDAHO
<020> Prcrram Year
<030> contact Neme - Person USAC should contact recardim this data Kenneth w. Buchan
<035> ContactTeleohoneNumber-Numberofpersonidentifiedindataline<030> 3183621538 ext
<039> Contact Email Mdress - Email Address of person identified in data line <030> ken. buchan@cenrurvlink. com
TO BE COMPI"ETED BY THE REPORTING CARRIER, IF THE REPORTING CARR]ER IS FITING ANNUAT REPOR'IING ON lTS OWN BEHAIF:
Certification of Offic.r as to the Aocurasy ofthc Data Rcported for thc Annual Rcporting for CAF or Ll Recipients
ortifyth.t I tm .n o,fficer of the nporting enier; my responslblhhs imltdc emurln8 thc .Bur.q of thc rnnurl repotlnt r.quircmnts for uniyerrl scryhe iupport
Bcipbntr; .nd, to the best of my lrcwlcdge, the intom.tion report d on thb fom .nd ln rny rttrchmcms b reuntc,
afa CEMYTET OF IDAHO
;icnatureofAuthorizedofficeri CERTTFTED oNLTNE Date os/25/201s
)rinted name of Authorized officer: David cole
itleormsitionofAuthorizedOfficer: Executive vice President Operationa Support and Controller
'eleohone number of Authorized Officer. 3 1 I 38 8 90 00 exE
,tudv Area Code of Reoortin! carrier: 472225 Filinq Due Date for tlrit 1or-' 07 / 0t /20ts
Pemns willfully makint fub€ statements on this form Bn b€ pun irhed by fine or forfeiture unde. the Communications Act of 1934, 47 U.S.C. 50 502, 503(b), or fine or imprisonment
under Title 18 of the United States Code, 18 U.S.C. 5 1001.
Pate 14
<01(> StudvAEaCode 4?222s
<015> SludvArea Name CENTI'RYTEL OF IDMO
<02(> Prorram Year
<Glo> Contact Name - Peren USACshould @ntact regardlngthis data Kemeth W. Buchrn
<Gls> ContactTeleDhoneNumber-Numberofmrsnidentmedindatalire<0:I> 3183621538.xt
<G19, Comact EmllAddre$ - EmailAddress of p€Eon identifi€d in data line <O!l(> ken. [e-mail]. com
TO BE COMPTEIED BYTHE REPORflNG ONrilE& tF AIt AGENT lS FltlI{G ANIIIUAL REFORTS Oltl THE CARRIER'S BEHALFT
TO BE COMPTEIED BYTHE AUTHORIZED AGENT:
Ccrtlfication of Offlccr b Authorizc an Agcnt to Fllc Annual Rcports for CAF or Ll Rcclplcnts on Bchalf of Rcpordnt Carrlcr
@'rlry 0rl(N.mr of 13 authorlzed to tubmh lh. lnbmtion Bpoilsd on beh.f of th. reportlng orler. I
g.nq .nd, to tha b.rt of my knflledg., the nport! .nd dlt previded to th. .uthorlz.d rg.nt I! er.t .
{ame of Authorlzed Aftrt:
{ame of Remrtinr Cerler:
;lsnature of Authorlzed Offien Date:
,rinted nam ofAuthorlEd offlcer:
Title or otA lrd{ a)ffi.cr:
TeleDhone number of Aulhorlred offi@n
;tJdv Area Code of Remrtlnc crrrien Filim Due Date tor this fom:
PeEons wlllfully mallng fabe statements on this fom 6n be punish€d by fine or forf.hure und!, the Communkalbos Act of 19:14, 47 U,S.C, 55 5O2, 503(b), o, fln. or Imprisqment
underTltle lE ot thc t nhcd Stats Code, 1E U.s.C. 5 1001,
Ccrdficadon ofAgcnt Authorlzcd to Fllc Annual RcporE for CAF or Ll Rcclplcnts on Bchalfof Rcpordnt CarrlGr
, s atat ltr lha r.pddlf ords, eiltty thrt I .m .uthodad lo 3ubmh th. .nnurl npoil3 lor unlve$l srulcG 3upport .Blplents m beh.f d thG rapordng s.].ls; I hfla provld.d
h. d.t. r.portad hareln bHd on data provEod by lhs rcportlry enlaD sn4 to the hsi of my knowlGdia, the lnfom.tlon roponed hercln b accuraia.
'lame of Remrtln! carrl
{ame ofAuthorlzed Aent or Emdre ofAaent:
;knature of Authorlzed A{ent or Emolryee of Aent:Date:
trinted nam of Authorized Arent or Emoloree of Arcnt:
'itle or r$ition of Authorized Arent or Emoloree of Acent
eleohone number dfI I Acerit or EmdMe of A@nt:
itudvAEa Code of Remftlhc c.ri€e Fllln! Due Date forthis fom:
r lE ofthe Unlted States Codq 18 U.S.C. I 1001. :
Page 14
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AFFI DAVIT CERTIFYING COMPLIANCE
WITH 47 C.F.R. Ss4.313(a)(s), 5s4313(aX6), 5sa313(a)(10), and 5sa31a(a)
Section (500) - Service Quality and Consumer Protection Certification
Section (600) - Emergency Fu nctiona lity Certifi cation
Section (1000) - Voice Services Rate Comparability Certification
Section l20t2l - Frozen Support Certification; and
Accuracy of Annual Reporting of CAF Recipients Certification
For the CenturyLink ETCs as listed in Appendix A, l, David D. Cole, being of lawful age and duly sworn, on
my oath and under penalty of perjury state that I am the Executive Vice President for Operations
Support and Controller of CenturyLink, lnc. ("Company'') and that I am authorized to execute this
affidavit on behalf of the Company.
The Company hereby certifies pursuant to the requirements under 47 C.F.R. S5 .313(a)(s),
5sas13(aX6), Ssa.er1a)(10), and 554.314(a) that:
1) CenturyLink has established operational procedures designed to facilitate compliance with
applicable consumer protection rules,
2l CenturyLink has established operational procedures designed to facilitate compliance with
service quality standards which may include customer remedies and improvement plans.
CenturyLink also reports service quality metrics to State Commissions as applicable,
3) CenturyLink is able to remain functional in emergency situations as set forth in 554.202(aX2),4l The pricing of voice services provided by CenturyLink ETCs listed in Appendix A is no more than
two standard deviations above the national average urban rate forvoice service;
5) All frozen federal universal service support provided to CenturyLink ETCs listed in Appendix A
was used in the preceding calendar year and will be used in the coming calendar year only for
the provision, maintenance, and upgrading of facilities and services for which the support is
intended, and
6) To the best of my knowledge and belief, the information reported on this form including
attachments is accurate.
EVP - Operations Support and Controller
CenturyLink
100 Centurylink Drive
Monroe, Louisiana 7 L2O3
+1-,-
DArED thirZ)' ; , or 4?rilzos
TEBRI SUICE
STAIE OF IOUISIAI{A
Unlon tulsh
LouhhmBilRdto. E@
W CornmbCm Edrrta lLt0t
FURTHER AFFIANT SAYETH NOT.
' ,3*"rotSUBSCRIBED AND SWORN TO before me thit
Notary Public:
My Commission Expires:
AppendixA
Listing of Centurvlink Elieible Telecommunications Carriers
COMPANY NAME DBA NAME
Study
Area
Code
State(s)
of
Operation
CenturyTel of Alabama, LLC (Northern)CenturyLink 259789 AL
CenturvTel of Alabama, LLC (Southern)CenturvLink 259788 AL
Gulf Telephone Company, LLC CenturyLink 250298 AL
CenturyTel of Arkansas, lnc.CenturvLink 401705 AR
CenturyTel of Central Arkansas, LLC CenturyLink 40LL44 AR
CenturvTel of Mountain Home, lnc.CenturyLink 4OL7LL AR
CenturyTel of Redfield, lnc.CenturyLink 40L720 AR
CenturyTel ofSouth Arkansas, lnc.CenturyLink 40t727 AR,IA
CenturyTel of Northwest Arkansas, LLC
(Russellville)Centurvlink 40LL42
AR, MO,
OK
CenturyTel of Northwest Arkansas, LLC
(Siloam Sorinss)Centurvlink 40tL43 AR, OK
Qwest Corporation (Arizon a)CenturvLink QC 455101 AZ
CenturyTel of Colorado, lnc.CenturvLink 462208 co
Qwest Corporation (Colorado)Centurylink QC 465LO2 CO
The El Paso Countv Telephone Companv None 462L87 co
CenturvTel of Eaele. lnc.CenturvLink 462L85 CO, UT
Embarq Florida, lnc.CenturvLink 2LA34L FL
Coastal Utilities. lnc.CenturvLink 220356 GA
Qwest Corporation (lowa)CenturyLink QC 355141 IA
CenturyTel of Postville, lnc.Centurvlink 35L274 ]A
CenturvTel of Chester, !nc.CenturvLink 351126 IA. MN
CenturyTel of ldaho, lnc.CenturvLink 472225 ID
CenturyTelof the Gem State, lnc. (ldaho)CenturvLink 472223 ID
Qwest Corporation (Northern ldaho)CenturvLink QC 475L62 ID
Qwest Corporation (Southern ldaho)Centurvlink QC 475LO3 ID
Gallatin'River Communications.' LLC CenturvLink GRC 34LO57 IL
CenturvTel of Central lndiana, lnc.CenturvLink 320747 IN
CenturvTe! of Odon, lnc.Centurvlinl 320801 IN
United Telephone Company of lndiana, lnc.Centurylink 320832 IN, OH
United Telephone Company of Eastern
Kansas CenturyLink 4LL3t7 KS
COMPANY NAME DBA NAME
Study
Area
Code
State(s)
of
Operation
United Telephone Company of Kansas None 4t1842 KS
United Telephone Company of Southcentral
Kansas CenturyLink 4LL3t7 KS
Embarq Missouri, !nc. (Kansas)CenturyLink 4L79s7 KS
CenturyTel of Central Louisiana, LLC Centurvlink 270423 IA
CenturyTel of Chatham, LLC CenturvLink 270427 LA
CenturvTelof East Louisiana, LLC Centurvlink 2704r';0 LA
CenturvTel of Evanseline, LLC CenturvLink 270434 LA
CenturvTelof North Louisiana, LLC Centurvlink 270436 IA
CenturyTel of Ringgold, LLC CenturvLink 270439 LA
CenturvTel of Southeast Louisiana, LLC CenturyLink 270424 LA
CenturvTel of Southwest Louisiana, LLC Centurylink 270442 IA
CenturvTel of Northwest Louisiana, lnc.CenturyLink 27ABL LA. AR. TX
CenturvTel Midwest - Michisan, lnc.CenturyLink 310671 MI
CenturvTel of Michiean. lnc.CenturyLink 3L0702 MI
CenturvTel of Northern Michigan, lnc.CenturvLink 31070s MI
CenturvTel of Uooer Michisan. lnc.CenturvLink 310689 MI
CenturyTel of Minnesota, lnc.CenturyLink 36t445 MN
Embarq Minnesota,lnc.CenturyLink 361456 MN
Qwest Corporation (M innesota)Centurylink QC 36sL42 MN
CenturvTel of Missouri. LLC (Belle-Herman)CenturvLink 429785 MO
CenturvTel of Missouri, LLC (Central)CenturvLink 429784 MO
CenturyTel of Missouri, LLC (Southern)CenturvLink 429786 MO
CenturyTel of Missouri, LLC (Southwest)CenturvLink 429787 MO
Spectra Communications Group, LLC CenturvLink 42LL5L MO
Embarq Missouri, lnc.CenturvLink 42t957 MO, IA
CenturvTel of North Mississippi, lnc.None 280458 MS
CenturyTel of Montana, lnc.CenturvLink 482249 MT
Qwest Corporation (Montana)CenturvLink QC 485104 MT
Central Telephone Company (North Carolina)CenturyLink 23047L NC
Carolina Telephone and Telegraph Company
LLC CenturyLink 230470 .NC
Mebtel, lnc.Centurvlink 230485 NC
Qwest Corporation (North Dakota)CenturyLink QC 385L44 ND
Qwest Corporation (N ebraska)Centurylink QC 375t43 NE
United Telephone Company of the West
(Nebraska)CenturyLink 371595 NE
COMPANY NAME DBA NAME
Study
Area
Code
State(s)
of
Ooeration
United Telephone Company of New Jersey,
lnc.CenturyLink 160138 NJ
CenturyTel of the Southwest lnc.CenturyLink 492274 NM
Qwest Corporation (New Mexico)CenturvLink QC 495105 NM
Central Telephone Companv (Nevada)CenturvLink 552348 NV
CenturyTel ofthe Gem State, Inc. (Nevada)Centurvlink 552223 NV
CenturyTel of Ohio, lnc.CenturvLink 300630 OH
United Telephone Company of Ohio CenturvLink 300551 OH
CenturyTel of Oregon, Inc.CenturvLink s32361 OR
Qwest Corporation (Oregon)CenturyLink QC s3s163 OR
United Telephone Company of the Northwest
(Oreson)CenturvLink 532400 OR
CenturvTel of Eastern Oreeon. lnc.CenturvLink s32361 OR, CA
United Telephone Company of Pennsylvania
LLC. The CenturvLink t70209 PA
United Telephone Company of the Carolinas
LLC Centurvlink of the Carolinas 240506 SC
Qwest Corporation (South Dakota)Centurvlink QC 395145 SD
CenturyTel of Claiborne, lnc.CenturvLink Claiborne 290557 TN
CenturvTel of Ooltewah-Colleeedale. lnc.
CenturyLink Ooltewah-
Colleeedale 290574 TN
United Telephone SoutheasL LLC (Tennessee)CenturyLink 290567 TN
CenturyTel of Adamsville, lnc.Centurvlin k Adamsvi lle 290552 TN, MS
CentralTeleohone Comoanv of Texas. lnc.Centurvlink 442L14 D(
CenturyTel of Lake Dallas, lnc.CenturvLink 442LOL TX
CenturvTel of Port Aransas, lnc.Centurvlink 442Lt7 TX
CenturvTel of San Marcos, lnc.CenturvLink 442L40 TX
United Teleohone Comoanv of Texas. lnc CenturvLink 442084 TX
Qwest Corporation (Utah)CenturvLink QC 505107 UT
United Teleohone Southeast, LLC (Vireinia)CenturvLink 190567 VA
Central Teleohone Comoanv of Virsinia CenturvLink L90254 VA, NC
CenturyTel of lnter-lsland, lnc.CenturyLink s22408 WA
CenturvTel of Washineton, lnc.Centurvlink 522408 WA
Qwest Corporation (Washingto n )CenturyLink QC 525161 WA
United Telephone Company of the Northwest
(Washinston)CenturyLink 522400 WA
CenturyTel of Cowiche, lnc.Centurvlink 5224LO WA
CenturvTel of Central Wisconsin, LLC CenturvLink 331159 WI
COMPANY NAME DBA NAME
Study
Area
Code
State(s)
of
Ooeration
CenturvTel of Fairwater-Brandon-Alto, LLC CenturvLink 330877 WI
CenturvTel of Forestville, LLC CenturvLink 330884 WI
CenturyTel of Larsen-Readfield, LLC CenturvLink 330898 WI
CenturvTelof Monroe Countv, LLC CenturvLink 330913 W!
CenturyTel of Northern Wisconsin, LLC CenturvLink 3309s5 WI
CenturvTel of Southern Wisconsin, LLC CenturvLink 330931 WI
CenturvTel of the Midwest-Kendall. LLC CenturvLink 330924 WI
CenturyTel of the Midwest-Wisconsin, LLC
(Casco)CenturvLink 330857 W!
CenturyTe! of the Midwest-Wisconsin, LLC
(Cencom)CenturvLink 330841 WI
CenturyTel of the Midwest-Wisconsin, LLC
(Northwest)CenturvLink 330922 WI
CenturyTel of the Midwest-Wisconsin, LLC
(Platteville)CenturyLink 330934 WI
CenturyTel of the Midwest-Wisconsin, LLC
(Thoro)Centurvlink 330959 WI
CenturyTel of the Midwest-Wisconsin, LLC
(Wavside)CenturvLink 330970 WI
CenturyTel of Wisconsin, LLC Centurylink 33089s WI
Telephone USA of Wisconsin, LLC CenturvLink 3311s5 WI
CenturvTel of Northwest Wisconsin, LLC CenturyLink 330950 wl, MN
CenturvTel of Wvomine, lnc.Centurvlink 5L2299 WY
Qwest Corporation (Wvorning)CenturvLink QC 515108 WY
United Telephone Company of the West
(Wyomine)CenturyLink of the West 511595 WY
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<121F Terms & Conditions ofVoice Telephony Lifeline Plans
CenturyLinlq Inc. has over 100 local exchange carriers (LECS) that serve as eligible telecommunications
carriers @TCs) providing Lifeline discounts on local telephone service for qualiffing low-income
oustomers in thirty-seven states. Each LEC's tariffor local terms of servicc contain the torms and
conditions of voice telephony service plans generally available to CenturyLink residential customers.
Lifeline provides discounts on CenturyLink residential service plans that include voice telephony service.
Lifeline discounts provided to qualified recipients include the $9.25 per month federal discount plus state
discounts, if available. Tribat Lifeline recipients receive an additional federal Lifeline discount of up to
$25 per month.. Eligible residents residing on Tribal lands in areas where CenturyLink receives universal
service high-cost support can also receive a Tribal Link Up credit of not more than $100 against one
customary service initiation fee at a primary residence.
CenturyLink's flat-rated residential service plans provide unlimited local calling. Lifeline discounts also
may be applied to local residential service plans that include a certain amount of local minutes or calls at
a flat-rate and then have additional charges for minutes or calls beyond those included in the plan.
Lifeline discounts may be applied to bundled service packages that include voice telephony services, such
as bundles with internet service and/or video service. Lifeline discounb may also apply to voice service
plans that include optional calling features such as caller ID, call waiting, and voicemail.
Toll service is available to customers receiving Lifeline discounts in the same mannerthat it is available
to non-Lifeline customers. Toll limitation service is available to Lifeline customers at no charge.
Information concerning CenturyLink's Lifeline prosarn can be found on our Lifeline web page at
http://www. centurylink.comlPa ges/Support/Lifeline/
A link to the CenturyLink tariff or local terms of service that includes the terms and conditions of this
ETC's Lifeline offering is included in response to line 1220.
NOTES:
L. (LLZ) - (118) The Federal Communications Commission in FCC DA t4-597 adopted May 1,20L4
and in Connect America Fund et al. WC Docket No. 10-90 et al., Order, 28 FCC Rcd 2051, 2054,para.
8 (Wireline Comp. Bur. 2013) (ETC Reporting Requirements Order) waivedthe requirementthat
price cap recipients of frozen support or incremental support file five-year plans stating "until the
[ConnectAmerica Phase II forward-looking] cost model is adopted and incumbents have the
opportunity to accept a state-level commitrnent, it does not serve the public interest." Since the
Connect America Phase II program has not been fully implemented at this tirne, the five year plan is
not required.
?,. (220) Outages are reported using the criteria provided in 47 C.F.R 554.313, which differs from
the criteria in 47 C.F,R $4.5 which is the basis for reporting outages to the Federal Communications
Commission. Therefore, some outages may not have NORS numbers.
3. (300) - (310) CenturyLink is reporting any outstanding requests for voice service from 2014 that
are unfulfilled at the time of this filing.
4. (320) - [330) CenturyLink is reporting any outstanding requests for broadband service from
2014 that are unfulfilled atthe time of this filing,
5. (410) - (420) Complaints per 1,000 voice access lines are reported as complaints to any federal
and/or state agencies.
6. (440) - (450) Complaints per 1,000 broadband customers are repofted as complaints to any
federal and/or state agencies.
7 . (7LL) Centurylink is reporting a-la-cart and data only broadband rates that meet or exceed both
the required download speeds of four mega bits per second and upload speeds of one mega bit per
second. Widely used upload speeds of 7 68Kor below are not included in this reporl
8. (800), [810)-(813),(L200),and (1210)-(L223) Centurylinkis a designated eligible
telecommunications carrier that receives Universal Service Support for High Cost Areas under 47
C.F.R 54 subpart D. Therefore, CenturyLink is only subiect to subpart (a) of 47 C.F.R. 554.422 as it
applies to this filing.
9. (810) - [813) Per FCC DAL3-17 07 released August 6, 2013, Centurylink is reporting holding
company, operating companieq and afEliates (as defined under section 3 of the Communications
Act of 1934, as amende4 47 U.S.C. S 153(2)) that are designated as eligible telecommunications
carriers and/or that provide retail broadband internet access to end-user customers.
10. (921) - (929) To the extentthe carrier serves federally recognized tribal lands, the attached
narrative, in response to line 920, should be relied on to describe tribal outreach and interaction. If
the carrier at least offered to discuss the points listed in 47 C.F.R. S5a313(a)(9) to the federally
recognized tribes served in a study area, lines 92L-929 were marked with a "yes" response.
11. (1000) - (1010) Carriers must certiff that their local rates are at or below two standard
deviations of the applicable national average urban rate for voice servicg as specified in the most
recent public notice issued by the Wireline Competition Bureau and Wireless Telecommunications
Bureau. Qwes! Corporation d,lb/a Centurylink [WyomingJ and United Telephone Company of the
West d/b/a CenturyLink (WyomingJ have certain exchanges with explicit costbased local rates
above this standard. Customers in such exchanges receive a Federal Universal Service credit and/or
a State Universal Service credit explicitly on their bill. This results in a net charge that is lower than
two standard deviations ofthe applicable national average urban rate for voice service.
L2. (2000), (2005), (2010), (2014), and (2016) Per FCC DA 13-2101 released October 30,20L3,
Centurylink is certiffing at a holding company level.
13. (2010) The Connect America Fund Incremental Support program (Round 1) requires
participating carriers to deploy broadband services at certain speeds to locations within certain
timeframes, The FCC recognized in DA 12-1155 released on fuly 78,20L2,that carriers may run
into practical obstacles that would make it difficult to deploy broadband to the locations that were
in tlre carrier's original deployment plan, and therefore may deploy to eligible locations not
identified in the deployment plan. Centurylink companies participating in the Connect America
Fund Incremental Support program [Round 1) experienced the practical obstacles the FCC
anticipated and therefore deployed broadband to a substantial number of locations that are not
listed in the notice of acceptance filed with the FCC on |uly 24,20L2. Centurylink will identiSr
locations where deployment has occurred in a separate and/or subsequent filing.
14. (3000)-(3034) These questions are not applicable. This company is considered to be a Federal
Price Cap Carrier or an affiliate associated with a Federal Price Cap Carrier for the purposes of this
filing.
Rate Floor Data
RATE FLOOR DATA COLLECTION - OMB Gontrol Number 3060-0986
Block 2 - ResHential Loca! Servlce Rdee, Fees, and Line Counts
R.b Floor
TO BE GOMPLETED BY THE REPORNNG GARRIE& IF THE REPORTING CARRIER IS FILING RATE FLOOR DATA ON ]TS OWN
BEHALF:
Certlfication of Offtcer as to the Accuracy of the Data Reported for the Rate Floor Data
I certify that t am an officer of ths roporting carrien my rosponsibllifies include ensuring the accuracy of the acfual rate floor data
nported ; and, to the best of my knowledge, the information rrport d on this form iB accurat .
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