20140701Silver Star Communications FCC Form 481.pdf

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June 30, 2014
VIA ELECTRONIC SUBMISSION
Jean Jewell, Commission Secretary
ldaho Public Utilities Commission
472W. Washington
PO Box 83720
Boise,lD 83720-0o74
Re: 2014 Eligible Telecommunications Carrier (ETC) Annual Report Filing; Docket No. GNR-T-14{1
Silver Star Telephone CompanylColumbine Telephone Company (4722951
Dear Ms. Jewell:
Silver Star Telephone Company, lnc. and Columbine Telephone Company, lnc. ("Silver Star") hereby file
with the Commission the 2014 ETC Annual Report Filing(s), as follows:
A copy of the Silver Star Telephone Company, 1nc.472295 FCC Form 481 - Carrier Annual Reporting
Collection Form and a copy of the Columbine Telephone Company, 1nc.472293 FCC Form 481- Carrier
Annual Reporting Collection Form, each form completed pursuant to 47 Cf R 9S 54.313 and 54.422, as
applicable, redacted for public viewing to protect confidential and proprietary financial information, along
with the Officer Affidavit per Commission Order 29841. The non-redacted, confidential information is
submitted to the Commission separately via express delivery, pursuant to Rule 67 of the ldaho Public
Utilities Commission Rules of Procedure and ldaho Code 5 9-3400(1).
Request is hereby made that the Commission notify the Federal Communications Commission and the
Universal Service Administration Company, prior to October 1,7014, that Silver Star is eligible to receive
federal high-cost support for the year 2015.
Questions regarding this filing should be directed to my attention as shown below.
Regards,
Administrahf
Enclosures
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Columtine Telephone Company, lnc.
dba Silver Star Communications ('Silver Staf) .
Une 1tr2 (54.313(aX1) Compllance)
FCCrormtlSll
This section, mnsisting of three (3) pages, is redac'ted in its entirety.
Columbine Telephone Company, lnc.
dba Silver Star Communications ('Silver Sta/')
Seruice Quality Standards & Consumer ProteEtion Rules
Statement of Compliance
(FCC Form tt81- Une 5101
Silver Star has established operating procedures designed to facilitate compliance with applicable
consumer protection rules; including rules regarding verification of orders for telecommunications
service as required of submitting carriers (i.e., Slamming) {Section 54.1f00}, compliance with the FCCs
Truthin-Billing Requirements {64.2tt00}, compliance with the FCCs customer proprietary network
information (CPNI) Requirements (64.2009L and all other customer protection rules including employee
training and policy manualdevelopment as applicable.
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Columbine Telephone Company, lnc.
dba Silver Star Communications ("Silver Sta/')
Functionality in Emergenry Situations
Statement of Compliance
(FCC Form tl81- Une 5l0l
Silver Star has established operating procedures designed to facilitate compliance with
applicable service quality standards, which may include customer remedies and
improvement plans. Specifically Silver Star complies with Rule 500.01 of the ldaho Public
Utilities Commission rules requiring it to furnish to its customers safe, adequate and
continuous service in accordance with accepted good practice, and to that end,
maintains its entire plant and system in such condition as to enable it to furnish such
service, and inspect its system and facilities in such manner and with such frequency as
may be necessary to obtain knowledge of their current condition and adequacy. Silver
Star is capable of functioning in emergency situations, by maintaining both battery and
generator back-up power, which ensure reasonable functionality of voice services
without an external power source. Additionally, Silver Star can reroute voice traffic
around damaged facilities and is capable of managing traffic spikes resulting from
emergency situations.
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Columbine Telephone Company, lnc.
dba Silver Star Communications ('Silver Staf )
Fixed Voice Services Rate Comparabllity
Statement of Compliance
(FCC Form tf81- llnc 1010f
Silver Sta/s monthly retail residential localservice rates do not exceed 537.75.
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Columbine Telephone Company, lnc.
dba Silver Star Communications ("Silver Sta/')
[ow-lncome Telephone Assistance Program Terms & Conditions
(FCC Form tl81- tine 121O1
Silver Star provides unlimited local calling for lifeline-eligible residential
customers, discounted by the federally authorized amount of $9.25, and
state telephone assistance discounts, where applicable. Silver Star's
lifeline-discounted monthly telephone service provides access to
eme rgency, operator, interexcha nge, a nd d irectory assista nce services.
The service does not include enhanced calling features such as voice
mail, caller lD, callforwarding, internet or long distance telephone
service. Toll Limitation service is provided at no charge for lifeline
customers, upon customer request and pursuant to FCC guidelines.
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Columblne Telephone Company, lnc.
dba Silver Star Communications ("Silver Sta/')
tine 30i6 (54.313(fl(2) compliancet
(FICC Form tl8l)
This section, consisting of five (5) pages, is redacted in its entirety.
2oFo
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I SEte of Wloming ) CERTIFICATION BY ELIGISLE TELECOMMUNICATIONS CARRIER: S3. OF COMPLIANCE WITH SERVICE QUALITY AND CUSTOMER
County of Lincoln ) PROTEfiION, ABILJTY TO REMAIN FUNCTIONAL lN
EMERGENCIES, AND USE OF FEDERAL HIGH.COST SUPPORT.
AFFIDAVIT OF BUSINES$ OR CORPORATE OFFICER
The ldaho Public Utilities Commission Order No. 29&41 requires that Eligible Telecommunications
Caniers cerirry that it is compliant wlth applicable service quality standards and consumer protection
rules; and ETCs must darflonstrate the ability to remain functional in ernergencies. ln addition, tho
Commission must file an annual certification with the USAC and lhe FCC that all federal high-cost support
provided to ETCs within ihe State of ldaho will be used only for the provision, maintenanm, and
upgrading of facilities and services for which the support is intended. Accordingly, the undersigned states
and verifies under oath the following:
1. I sm an officer of Cdumbine Telephone Company, lnc. (dba Silver Star Communications), an eligible
telecomrnunications carier for receiving federal universal servioe support under saction 214(e) of the
Telecommunications Act of 1996 in the state of ldaho.
2. I am familiar with the Compant's day-to-day operalions in the state of ldaho and with the Slate's
service quality standards and consumer protection rules as set forth in Commission Order No. 29841.
3. Columbine Telephone Company, lnc. is complying with applicable service quality gtandards and
consumer protection rules of ths Federal Communications Ccmmission and the ldaho Public Utilities
Commission.
4. I certify to the Commission that the Company is able to remain functional in emergencies as sel forth in
Commission Order No. 29841 and in 47 C.F.R. $ 54.201(a)tz).
5. I also certfy that all federal universal service supporl funds recelved by Columbine Telephone
Company, lnc. during the cunent calendar year will be used in a manner consistent with section 254(e);
that is, for the provision, maintenane, and upgrading of facilities and services for which the support is
intended. The company will ontinue to comply for the period of January 1, 2015, through December 31,
201 5, to be eligible for federal univssal service fu nd support.
6, This verificatian and afiidavit is provided to ba the ldaho Public Utilities Commission to enable the
IPUC to certfy to the FCC that federat univarsal service support received by the ellgible caniers in the
state will be used in a manner consistent with Section 254{e) of the Telecommunications Act.
SUBSCR:BED AND SwoRN to before me this ffi.rof June, 2014
M.Ct{tr.L€ ;r*IIct}sllO?qry ?r3lie5:o;s cl Wyo*!lnA
Coirnly rl ll.lrslt
*ry Ccrn.rlril*r! Ex*lrsiirdrct1 I3. XSL
My Commission expires
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dba Silver Star Communications {'Silver Star,,)
Line 112 (54.313{aXl) Compllance}
(ftCC Form 4811
This section, consisting of three (3) pages, is redacted in its entirety.
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dba Silver Star Communications {"Silver Stat,,}
Servlce Quality Standards & Consumer Protection Rules
Statement of Compliance
{FCC Form tl81 - tinc 5101
Silver Star has established operating procedures designed to facilitate compliance with appticable
consumer protection rutes; including rules regarding verification of orders for telecommunications
service as required of submitting carriers {i.e., Slamming} {Section 64.1100I compliance with the FCCs
Truth-in-Billing Requirements {6,4.2400}, compliance with the FCCs custorner proprietary network
information (CPNU Requirements {S4.2m9}, and allother customer protection rules including employee
training and polic,y manual development as applicable.
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Silver Star Telephone Company, lnc.
dba Silver Star Communications ("Silver Sta/')
Functionatity ln Emergency Situations
Statement of Compliance
(FCC Form tlEl - Une 5101
Silver Star has established operating procedures designed to facilitate compliance with
applicabte service quality standards, which may include customer remedies and
improvement plans. Specifically Silver Star complies with Rule 500,01 of the ldaho Public
Utilities Commission rules requiring it to furnish to its customers safe, adequate and
continuous service in accordance with accepted good practice, and to that end,
maintains its entire plant and system in such condition as to enable it to furnish such
service, and inspect its system and facilities in such manner and with such frequency as
may be necessary to obtain knowledge of their current condition and adequacy. Silver
Star is capable of functioning in emergency situations, by maintaining both battery and
generator back-up power, which ensure reasonable functionality of voice services
without an external power source. Additionally, Silver Star can reroute voice traffic
around damaged facilities and is capable of managing traffic spikes resulting from
emergency situations.
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Silver Star Telephone Company, lnc.
dba Silver Star Communications {"Silver Sta/'}
Fixed Voice Serulces Rate Comparability
Statement of Compliance
(fCC Form tl81- Une 10101
Silver Sta/s monthly retail residential local service rates do not exceed 535.90.
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Silver Star Telephone Company, lnc.
dba Silver Star Communications ('Silver Sta/')
Low-lncome Telephone Assistance Program Terms & Conditions
(FCC Form tl81- llne 1210)
Silver Star provides unlimited local calling for lifeline-eligible residential
customers, discounted by the federally authorized amount of 59.25, and
state telephone assistance discounts, where applicable. Silver Star's
lifeline-discounted monthly telephone service provides access to
emergency, operator, interexcha nge, a nd d irectory assista nce se rvices.
The service does not include enhanced calling features such as voice
mail, caller lD, callforwarding, internet or long distance telephone
service. Toll Limitation service is provided at no charge for lifeline
customers, upon customer request and pursuant to FCC guidetines.
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Silver Star Telephone Company, lnc.
dba Silver Star Communications ("Silver Sta/')
Llne 3017 (s4.313(f)(2! Compliance)
(FCC Form {8t}
This section, consisting of three (3) pages, is redacted in its entirety.
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State of Wyoming )CERTIFICATION BY ELIGI BLE TELECOMMUNICATIONS CARRI ERss. OF COMPLIANCE WITH SERVICE QUALTY AND CUSTOMER
PROTECTION, ABILITYTO REMAIN FUNCTIONAL IN
EMERGENCIES, AND USE OF FEDERAL HIGH.COST SUPPORT.
AFFIDAV]T OF BUSINESS OR CORPORATE OFFICER
County of Lincoln )
The ldaho Public Utilities Commission Order Ho. 29841 requires that Eligible Telecommunications
Caniers cartify that il is compliant with applicable service quahty standards and csnsumer protection
rules; and ETCs must demonstate the ability to remain functional in emergencies. ln addition, the
Commission must file an annual certification with the USAC and the FCC that all federal high-cost support
provided to ETCs within the State of ldaho will be used only tor the provision, maintenance, and
upgrading of facilities and services for which the support is intended. Accordingly. the undersigned states
and verifies under oath the following:
1. I am an officer of $ilver Star Telephone Company, lnc. (dba Sitver Star Communications), an eligible
telecommunications carier for receiving federal universal service supporl under section 214(e) of the
Telecommunications Act of 1996 in lhe state of ldaho.
2. I am familiar with the Company's dayto-day operations in the state of ldaho and with the State's
service quality standards and consumer protection rules as set forth in Commissbn Order No. 29&41,
3. $ilvar Star Telephone Company, lnc. is complying with applimble servica quality standards and
con$umer protection rules of lhe Federal Communications Commission and the ldaho Public Utilities
Commission.
4. I certify to the Commission that the Company is able to remain functional in emergencies as set forth in
Commission Order No. 29841 and in 47 C.F.R. $ 5a.201(aX2).
5. I also cert,fy that all federal universal service support funds rec€ived by Silver Star Telephone
Company, lnc. during the current calendar year will be used in a rnanner consisient vvith section 254(e);
that is, for the provision, maintenance, and upgrading of facilities and services for which the support is
intendod. The companywillcontinue to complyfor the perlod of January 1, 2015, through December 3'1,
2015, to be eligible for federal universal servics fund support.
6. This verification and affidavit is provided to be the ldaho Public Utilities Commission to enable the
IPUC to cerilfy to the FCC that federal universl service support received by the eligible caniers in the
state will be used in a mann€r consistent with Section 254{e} of the Telecommunimtions Act.
SUBSCRIBED ANo swoRN to before *rtni*hff*of June, 20'!4
l*Ll:tlt t{*1:{Holc;r fr*lles*{le a, t*ya[}1il1*Ccunly *l Llr':c*la't
tdy e *rar::5&ten Ex;t**tld.cn .l5. 2$l i
Notary Public for Wyoming,
County
My Commission expires
at Lincoln