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HomeMy WebLinkAbout20140701CenturyTel of Idaho FCC Form 481.pdfM""y S. Hobson Attorney & Counselor gg9 Main, Suite t roS Boise, ID 8gzo9 908-S85-8666 RECE,lr'1:'-il ?$lr{JUL-l PH 400 u i r Jr?ff b*i#r'ii; i E s i c ti June 30,2014 Jean D. Jewell, Secretary Idaho Public Utilities Commission 472West Washington Boise, ID 83702-5783 G tvt R-T't4 - c 1 Re: CenturyTel of ldaho,Inc. dba CenturyLink 2014 Federal ETC Filing and Annual Recertification Dear Ms. Jewell: On Novernber 18, 2011 the Federal Communications Commission ("FCC") released its USF/ICC Transformation Order in WC Docket No. l0-90 et al. With that Order, the FCC began a transition to a national framework for certification of Eligible Telecommunications Carriers ("ETCs") and set forth a standard set of information that all ETCs must file with the FCC by July I't of each year. The Order also required ETCs to provide the same information to the respective state commissions. The annual ETC reporting requirements are contained in 47 C.F.R. $ 54.313 of the FCC's rules. For the reporting of the data and certifications required by 47 C.F.R. $ 54.313 and 54.422, the FCC has developed a reporting tonplate, Form 481, to be used by ETCs. In addition, ETCs with voice service rates that are below the rate floor as specified by the FCCr must file the voice rate information required by 47 C.F.R. $ 54.313(h) separately by July l. Attached is the Form 481 and the public version of the voice rate information for CenturyTel of Idaho, [nc. as filed by CenturyLink with the FCC. The access line data provided in response to 47 C.F.R. $ 54.313(h) is confidential and is being provided under seal with an Attorney's Certificate pursuant to Rule 67 of the Idaho Public Utilities Commission's Rules of Procedure. In addition, CenturyLink also includes the Affidavit of David D. Cole certiffing the compliance of CenturyTel of Idaho, Inc. with service quality and consumer protection rules, its ability to remain functional in ernergencies, and it proper use of federal high- cost support. CenturyTel of ldaho, Inc. hereby requests that the ldaho Public Utilities Commission by October 1,2014 certify to the FCC, pursuant to 47 C.F.R $ 54.314, that the Company is ' Only ETCs that receive Federal High Cost Loop or High Cost Model Support are required to report residential basic rates below the rate floor. in compliance with Section 25a@) of the Telecommunications Act and 47 C.F.R. 54.314 in order for CenturyLink to continue receiving federal high cost support in Idaho. Please do not hesitate to contact me should you have any questions regarding this filing. Sincerely, / .., t //l t /zl.t:,t /th -=v Mary S. Holqbon Attorney fol CenturyTel of Idaho, Inc. Exhibit A RECfitVi::'i State of Louisiana) cERTlFlcATloN BY ELIGIBLE TELECOMMUNICATIONS cARflH JUL - I PH 2: 05 ) ss OF COMPLIANCE WITH SERVICE QUALITY AND CUSTOMER Parish of ouachitaj pnorecTloN, ABTLTTY To REMAIN FUNCTToNAL tN EMERGENClEniluj^tl';;;1;:,qi,,,". AND usE oF FEDERAL HIGH-cosr suPPoRT' uTlllll'cu uuivtt'ir'rr'/' - ' AFFIDAVIT OF CENTURYTEL OF IDAHO, INC. D/B/A CENTURYLINK The ldaho Public Utilities Commission Order No. 29841 requires that Eligible Telecommunications Carriers certify that they are compliant with applicable service quality standards and consumer protection rules; and ETCs must demonstrate the ability to remain functional in emergencies. ln addition, the Commission must file an annual certification with the USAC and the FCC that all federal high-cost support provided to ETCs within the State of ldaho will be used only for the provision, maintenance, and upgrading of facilities and services for which the support is intended. Accordingly, the undersigned states and verifies under oath the following: 1. I am an officer of CenturyTel of ldaho. lnc. d/b/a CenturvLink. an eligible telecommunications carrier receiving federal universal service support under section 25a(e) of the Telecommunications Act of 1996 in the state of ldaho. 2. I am familiar with the Company's dayto-day operations in the state of ldaho and with the State's service quality standards and consumer protection rules as set forth in Commission Order No. 29841. 3. CenturyTelof ldaho. Inc. d/b/a CenturyLink is complying with applicable service quality standards and consumer protection rules of the Federal Communications Commission and the ldaho Public Utilities Commission. 4. I certify to the Commission that the Company is able to remain functional in emergencies as set forth in Commission Order No. 29841 and in 47 C.F.R. S 54.201(aX2). 5. I also certify that all federal universal service support funds received by CenturyTel of ldaho. lnc. d/b/a CenturyLink during the current calendar year will be used in a manner consistent with section 254(e); that is, for the provision, maintenance, and upgrading of facilities and services for which the support is intended. The company will continue to comply for the period of January 1,20'15 through December 31 , 2015, to be eligible for federal universal service fund support. 6. This verification and affidavit is provided to be the ldaho Public Utilities Commission to enable the IPUC to certify to the FCC that federal universal service support received by the eligible carriers in the state will be used in a manner consistent with Section 254(e\ of the Telecommunications Act. FURTHER AFFIANT SAYETH NOT. David D. Cole, Executive Vice Support and Controller Date SUBSCRIBED AND ,il\I nisLaay of June 2014. IERRI fl'Icf STATE OF TOUISIATIA Unlon Puklt LoulsbmB[Rotr tlo. 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I aHto E E EEU oEoz6a E! uo oEo(,oo !: oo AFFIDAVIT CERTI FYING @MPIIANCE WITH 5s4.3ut(AX5), Ssa.gr3(A)(6), and 554.314(a) Section (500) - Service Quality Certification Section (600) - Emergenry Canier Certification Section (20721- Frozen Support Certification; and Accuracy of Annual Reporting of CAF Recipients Certification For the CenturyUnk ETG as llsted in Appendix A, l, David D. Cole, being of lawful age and duly srorn, on my oath and under penalty of perjury state that I am the SeniorVice President for Operations Support and Controller of centurylinlg lnc. ("Company'') and that I am authorized to execute this affidavit on behalf of the Company. The Company hereby certlfles pursuant to the requirements under 47 C.F.R. 554.313(AXs) and 5s4.313(AX6) that: 1) CenturyUnk has establlshed operatonal proceduru deslgned to facllltate compllance with appllcable consumer protection rules, 2l CenturyLink has establ'rshed opera{onal procedures designed to facllltate compliance with servlce quality standards which may include customer remedies and lmprovement plans. CenturyUnk also reports service quallty metrics to State Commissions as applicable, 3) CenturyLink is able to remain functional In emergenry situation3 as set forth in S5a,202(a)(2), 4) Allfrozen federal universalservice support provided to CenturyLink ETCS llsted in AppendixA was used ln thb preceding calendar year and will be used in the coming calendaryear only for the provision, maintenance, and upgrading of facilities and services for which the support is intended, and \5) To the best of my knowledge and belief, the information reported on thls form including attachments is accurate. FURTHER AFF]ANT SAYETH NOT. tnis-4ayot Ap.:\ zor+ CenturyLlnk 100 CenturyLink Drive Monroe, touisiana 7 t2O3 SUBSCRIBED AND SIiVORN TO before me this lf day of Notary Public: My.Commission Expires:\^,-'efq $r\z*15 o5L-e"U.S\a-- \fA-AEL o& O,*-<I-L-L i AFFI DAVIT CERTI FYING COM PLIANCE WITH 47 C.F.R Ss4.313(aX10) Section (1000) - Voice SeMces Rate Compa nbility For the CenturyLink ETCs as listed ln Appendh d l, David D. Cole, being of lawful age and duly sruom, on rny oath and under penalty of perlury, state that I am the Senior Vlce Presldent for Operations Support and Controller of CenturyLink, lnc. ("company'') and that I am authorized to execute this affidavit on behalf of the C.omPanY. The Company hereby certifies pursuant to the requirements under 47 C.F.R. 55a313(aX10) that: 1) Ttre pricing of CenturyUnKs vohe sehrices is no more than two standard deviations above the natlonal average urban rate forvoice servlce; and 2l Tothe best of my knowledge and betief, the information reiorted on this form lncluding attachments is accurate. FURTHER AFFIANT SAYFTH NOT. Davld D.cole ----' SVP -Operations Support and Controller CenturyLink 100 Gnturyunk Drive Monroe, Louisiana 71203 DArED tris-l1X'ayot Aeol.l zsla suBscRlBEDANDswoRNro before metrris t4yor \il \ zoro Notary Publlc MyCommission Expires: +<. \--a\6-n* .tji'a<e{z, uo\X^ \U< aD +qqgt s+4t4t^€'.^t$\ f-^^rg(n Ournr_A"l* Appendix A Listlns of CenturvUnk Ellglble Telecornmunications Carrierc COMPANY NAME DBANAME Study Area Code State(s) of Oneration CenturyTel of Alabama, LLC (Northern)CenturvLink 259789 AL CenturvTel of Alabama, LLC (Southern)CenturyLink 259788 AL Gulf Teleohone Companv, LLC CenturvLink 2s0298 AL CenturvTel of Arkansas, lnc.CenturvLlnk 40170s AR CenturvTel of Central Arkansas, LLC CenilrvLink 40L744 AR CenturyTelof Mountaln Home, lnc.CenturvLlnk 40L7tL AR CenturvTel of Redfield, lnc.CenturyUnk 40L720 AR CenturvTel ofSouth Arkansas, lnc.CenturyLlnk NL727 AR. TA CenturyTel of Northwest Arkansas, LLC (Russellvillel Centurylink NLL42 AR, MO, OK CenturyTel of Northwest A*ansas, LLC (Siloam Sorines)CenturyLink 401143 AR. OK Qwest Corporation (Arizona)CenturyLink QC 455101 AZ CenturvTel of Colorado, lnc.CenturyLink 462208 co Qwest Corporation (Colorado)CenturyLink QC 465LO2 co The El Paso County Telephone Company None 462t87 co CenturvTel of Easle, lnc.CenturyLlnk 462185 CO, UT Embaro Florida. !nc.CenturvLink 2LO?4t FL Coastal Utilities. lnc.CenturyLink 220355 GA Qwest Corporation (lowal CenturyLlnk QC 355141 IA CenturyTel of Postville, lnc.CenturyLink 35L274 IA CenturyTel of Chester, lnc.CenturyLink 351126 IA, MN CenturyTel of ldaho, lnc.CenturvLink 472225 ID CenturvTel of the Gem State, lnc. (ldaho)CenturyLink 472223 ID Qwest Corporation (Northern ldaho)CenturyLink QC 475L62 ID Qwest Corporation (southern ldaho)CenturvLink QC 475103 ID Gallatin River Communications, LLC CenturvLink GRC 341057 !L CenturvTel of Central lndiana, lnc.CenturvLink 320747 IN CenturyTelof Odon, lnc.Centurvlink 320801 IN Unlted Teleohone Company of lndiana, Inc.CenturyLink 320832 IN, OH United Telephone Company of Eastern Kansas Centurvlink 4LL3L7 KS COMPANY NAME DBA NAME Study Area Code State(s) of Ooeratlon United Telephone Company of Kansas None 4LL8/.2 KS United Telephone Company of Southcentral Kansas Centurvlink 4Lt3t7 KS Embaro Missouri, lnc. (Kansas)CenturvLink 4LL957 KS CenturvTel of Central Louisiana, LLC Centurvlink 27A423 tA CenturvTel of Chatham, LLC Centurvlink 2704,27 tA CenturvTelof East Louisiana, LLC Centurylink 27WO tA Centu rvTel of Evangeline, LLC Centurvlink 270434 LA CenturvTelof North Louisiana, LLC Centurvlink 270436 LA CenturvTel of Ringgold, LLC Centurvllnk 270439 IA CenturvTel of Southeast Louisiana, LLC CenturyLink 270424 t-A CenturvTel of Southwest Louisiana, LLC CenturyLlnk 2704/,2 TA CenturvTel of Northwest Louisiana, lnc.Centurvlink 2704,31 LA, AR.TX CenturvTel Midwest - Michisan, lnc.CenturyLlnk 310671 MI CenturvTel of Michigan, !nc.Centurylink 3to702 MI CenturvTel of Northern Michigan, lnc.CenturyLink 310705 MI CenturvTel of Upper Michlgan, lnc.CenturyLink 310689 MI CenturvTel of Minnesota, lnc.CenturvLink 36t44.s MN Embaro Minnesota.lnc.CenturvUnk 351456 MN Qwest Corporation (Minnesota)Centurvlink QC 365L42 MN CenturvTel of Missouri, LJ-C {Bell+'Herman)CenturvLlnk 429785 MO CenturvTel of Missouri, LJ-C (Central)Centurvlink 429784 MO CenturvTel of Missouri, ll-C (Sor*hern)CenturvLink 429786 MO CenturyTel of Mlssouri, [C (Southwest)CenturyLlnk 429787 MO Soectra Communications Group. LLC CenturyLink 42tl;5t MO Embaro Missourl,lnc.CenturyLlnk 42L9s7 MO,IA CenturvTel of North Mississiopi. lnc.None 280458 MS CenturvTel of Montana, lnc.CenturvLink 482249 MT Qwest Corporation (Montana)CenturyLlnk QC 485104 MT Central Telephone Companv (North Carolina)CenturyUnk 23047L NC Carolina Telephone and Telegraph Company LLC CenturvLink 230470 NC Mebtel. lnc.CenturvLink 230485 NC Qwest Corporation (worth Dakota)CenturyLink QC 3851rt4 ND Qwest Corporation (N ebraska)CenturvLink QC 3751+3 NE United Telephone Company of the West (Nebraska)Centurvlink 371595 NE COMPANY NAME DBA NAME Study Area Code State(s) of Oneratlon United Telephone Company of NewJersey, lnc.Centurylink 160138 NJ CenturvTe! of the Southwest, lnc.CenturyLink 492274 NM Owest Corooration {New Mexico)Centurylink QC 495105 NM Centra I Tetephone Company (Nevada)Centurvlink 552348 NV CenturvTel ofthe Gem State, lnc, (Nevadal CenturyLink 5s2223 NV CenturvTel of Ohio, lnc.CenturyLink 300630 OH United Telephone ComPanY of Ohio CenturvLink 300661 OH CenturvTel of Oregon, lnc.CenturyLink s32361 OR Qwest Corpo ration (Oregon)Centuryllnk QC 535163 OR United Telephone Company of the Northwest (Oreeon)CenturvLink 532400 OR CenturvTel of Eastern Oregon, lnc.Centurylink 53236r OR, CA United Telephone Company of Pennsylrrania LLC. The CenturyUnk L70209 PA United Telephone Company of the Carolinas LLC CenturvLink of the Carolinas 240506 sc Qwest Corporation (South Dakota)CenturvLink QC 395145 SD CenturyTel of Claiborne, lnc.CenturyLink Claiborne 290557 TN CenturvTel of Ooltewah-Collegedale, Inc. CenturyLink Ooltewah- Colleeedale 290s74 TN United Telephone Southeast, LLC (Tennessee)CenturyLink 290567 TN CenturyTel of Adamsville, lnc.CenturvLink Adamsville 290552 TN. MS CentralTelephone Company of Texas, Inc.CenturvLink 442tL4 D( CenturvTelof Lake Dallas, lnc.CenturyLink 4/.270t D( CenturvTel of Port Aransas, lnc.CenturyLink 42Lt7 D( CenturyTel of San Marcos, lnc.CenturyLink M2t40 D( United Teleohone Companv of Texas, lnc CenturyLink 442084 TX Qwest Corporatlon (Utah)Centurvlink QC 505107 UT United Telephone Southeast, LLC (Virginial CenturvLink 190s67 VA Central Teleohone Companv of Virginia Centurylink 190254 VA, NC CenturvTel of lnter-lsland, lnc.CenturvLink 522408 WA CenturyTel of Washington, lnc.CenturyLink 522408 WA Qwest Corporatio n (Washineton)CenturvLink QC 525151 WA United Telephone Company of the Northwest (Washinetonl CenturyLink 522400 WA CenturvTel of Cowiche, lnc.CenturvLink 5224L0 WA CenturyTel of Central Wisconsin, LLC CenturyLink 3311s9 WI COMPANY NAME DBA NAME Study Area Code State(s) of Operatlon CenturvTe I of Fa irwater-Brandon-Alto, LLC Centurylink 330877 WI CenturvTel of Forestville, LLC CenturyLink 330884 WI CenturvTel of Larsen-Readfield, LLC CenturvLlnk 330898 W1 CenturvTel of Monroe Countv, LLC Centurvlink 330913 WI CenturyTel of Northern Wisconsin, LLC CenturvLink 330956 WI CenturvTel of Southern Wisconsin, LLC CenturyLink 330931 Wl centuruTel of the Midwest-Kendal!, LLC CenturyLink 33@24 WI CenturyTel of the Midwest-Wisconsin, LLC (Casco)Centurvlink 330857 WI CenturyTel of the Midwest-Wisconsin, LLC {Cencom)CenturvLink 330841 wt CenturyTel of the Midwest-Wlsconsln, LLC {Northwest}CenturvLlnk 330922 wt CenturyTel of the Mldwest-Wisconsin, LLC (Platteville)CenturyUnk 330934 wt CenturyTel of the Midwest-Wisconsin, LLC (Thoro)Centurvlink 330959 wt CenturyTel of the Midwest-Wisconsin, LLC fWavsidel CenturyLjnk 330970 wt CenturvTel of Wisconsin, LLC Centurylink 330895 WI Teleohone USA of Wsconsin, LLC CenturvUnk 331155 WI CenturvTel of Northwest Wisconsin, LLC CenturyLink 330950 WI, MN CenturvTel of Wvomlng, lnc.CenturyLlnk 512299 WY Qwest Corporation (Wyomine)CenturvLink QC 515108 WY Untted Telephone Company of the West (Wvomlnd Centurvlink of the West s11595 WY <1210> Terms & Conditions of Voice Telephony Lifeline Plans CenturyLink has over 100 local exchange caniers (LEGs) that serve as eligible telecommunications carriers (EfCs) providing Lifeline discounts on local telephone service for qualifying low-income customers in thirty-seven states. Each LEC's localtaffi contains the terms and conditions of voice telephony service plans generally available to CenturyLink residential customers. Lifeline provides discounts on CenturyLink residential service plans that include voice telephony service. Lifeline discounts provided to qualified recipients include the $9.25 per month federal discount plus state discounts, if available. Tribal Lifeline recipients receive an additional federal Lifeline discount of up to $25 per month. Eligible residents residing on Tribal lands in areas where CenturyLink receives universal service high-cost support can also receive a Tribal Link Up credit of not more than $100 against one customary service initiation fee at a primary residence. CenturyLink's flat-rated residential service plans provide unlimited local calling. Lifeline discounts also may be applied to local residential service plans that include a certain amount of local minutes or calls at a flat-rate and then have additional charges for minutes or calls beyond those included in the plan. Lifeline discounts may be applied to bundled service packages that include voice telephony services, such as bundles wih intemet service and/or video service. Llfeline discounts may also apply to voice service plans that include optional calling features such as caller lD, callwaiting, and voicemail. Toll service is available to customers receiving Lifeline discounts in the same manner that it is available to non-Lifeline customers. Toll limitation service is available to Lifeline customerc at no charge. lnformation concerning CenturyLink's Lifeline program can be found on our Lifeline web page at http://www. centu rvlin k. com/Paqes/S u pporUlifeline/ A link to the CenturyLink tariff that includes the terms and condiUons of this ETC's Lifeline offering is included in response to line 1220. NOTES: 1. (112)- (118) The Federal Communications Commission in FCC DA 14-591adopted May 1, 2014 waived the requirement that price cap recipients of frozen support or incremental support file five-year plans byJuly L,2OL4. 2. l220l Outages are reported using the criteria provided in 47 C.F.R. S54.31j1, which differs from the criteria in 47 C.F.R. 54.5 which is the basis for reporting outages to the Federal Communications Commission. Therefore, some outages may not have NORS numbers. 3. (300) - (310) CenturyLink is reporting any outstanding requests for voice service from 2013 that are unfutfilled at the time of this filing. 4. (320)- (330) Centurylink is reporting any outstanding requests for broadband service from 2013 that are unfulfitled atthe time of this filing. 5. (410 - 420) Complaints per 1,000 voice access tines are reported as complaints to any federal and/or state agencies. 6. (zt40 - 450) Complaints per 1,0fi) broadband customers are reported as complaints to any federa! and/or state agencies. 7. (7Lll CenturyLink is reporting a-la-cart and data only broadband rates that meet or exceed both the required download speeds of four mega blts per second and upload speeds of one mega bit per second. Widely used upload speeds of 768K or below are not included in this report. 8. (811) - (813) Per FCC DA 13-1707 released August 6,2Ot3, CenturyLink is reporting holding company, operating companies, affiliates (as defined undersection 3 of the Communications Act of 1934, as amended, 47 U.S.C. S 153(2)) that are designated as eligible telecommunications cariers and/or that provide retail broadband internet access to end-user customers. 9. (921)- (929) To the enent the carrier serves federally recognized tribal lands, the attached narrative, in response to line 920, should be relied on to describe tribal outreach and interaction, lf the canier offered to discuss the points listed in 47 C.F.R. $543,j}(aX9) to at least a maiority of federally recognized tribes served in a study area, lines 921-929 were marked with a "yes" response. 10. (1000) - (1010) Carriers must certlfy that their local rates are at or below two standard deviations of the applicable national average urban rate for voice service, as specified in the most recent public notice issued by the Wireline Cornpetition Bureau and Wireless Telecornmunications Bureau. Qwest Corporation d/b/a CenturyLink (Wyoming) and United Telephone Company of the West d/b/a CenturyLink (Wyoming) have certain exchanges with explicit cost based local rates above this standard. Custorners in such exchanges receive a Federal Universal Service credit and/or a State Universal Service credit explicitly on their bill. This results in a net charge that is lower than two standard deviations of the applicable national average urban rate for voice service. 11. (20m), (2005), (2013), and (2016) Per FCC DA L3-aLOL released October 30,2013, centuryLlnk is certifoing at a holding company level. 12. (300G3025) Thls is not appllcable to thls aompany as lt ls consldered to be a Federal Price Cap Carrier or an afflllate associated with a Federal Price Cap Canier for the purposes of thls flllng. Rate Floor Data TO BE COilIPLETED BYTHE REPORTING CARRIER,IFTHE REPORTII{G GARRIER IS FIUNG RATE FLOOR DATA ON ITS OWN BEHALF: Gertlf,catlon of Offlcer as to the Accuracy of the Data Reported ior the Rate Floor Data I cattify thlt I am en olllcer of the rspoiung clrrbr; my ruponalbllldas lncludr ensudng the accuracy of the actual rate floor data Bportad; rnd, io the bcd of my hnwledgo, the lnformttlon npoiled on thb iom ls accutrt . Jem. af nmiln! c.nlr cfltudT.l of lrrrha- lnc- dlbrr Canlun^lnk rhn.tur.d.Lihor'dofic.r ;> 2@-o',. L \r^l t,{<--)tilnldnmedrulhdrl' d tur Dedd D Cob nh r mrl[on ol .rrhated ollbar: Erm,lin \rlc! pr.lUcnt of Oolrltlqls Surod fid Conlrctr {*F aam?m-ffi d I l:rj'i+:.:filFilho txr D.trflrthbturr itudv Arr co.t or R.Erilna crElr I +ZmS li:.i:1 .. ii;:irltrnmrddrywv),, ""'. [gii].i;i$.1# :r' lli;iEil ;i