20140701AT&T Mobility - New Cingular ETC Report.pdf

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VIA Overnieht Mail
June 30,2014
John Sisemore
Enclosures
Jean Jewell, Commission Secretary
Idaho Public Utilities Commission
412W. Washington
Boise, Idaho 83720-0074
RE: Annual ETC Report of New Cingular Wireless PCS, LLC ('AT&T Mobility")
Dear Ms. Jewell:
Enclosed please find the Annual Eligible Telecommunications Carrier Recertification Report
("Report") of New Cingular Wireless PCS, LLC ("AT&T Mobility") which is due on July 1,
2014.
AT&T Mobility's complete Report contains various confidential sections and therefore it is
submitting under separate cover the following Confidential Reports: 479006ID112 (Service
Improvement Plan with Map) and 479OO6ID200 (Service Outages). These documents contain
confidential and trade secret information and are exempt from public disclosure.
If there are any questions, please do not hesitate to contact me.
Sincerely,
AT&T Services, Inc.
I 62 Roseheart
San Antonio, TX 78259
T:210-54-5-3519
M:214-202-5076
John. sisenlore @ att.com
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<015> StudyArea Name New Cingular Wirelese, PCS, LLC
<020> Prosram Year 2 015
<030> Contact Name: Person USAC should contact
with ouestions about this data Ani-sa Latif
<035> Contact Telephone Number:
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2024573068 ext.
<039> Contact Email Address:
Email ot the person identitied in data line <030> a1?161@att'com
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Service Quality lmprovement Reporting
Outage Reporting (voice)
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Unfulfilled Service Requests (voice)
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<330> Detail on Attempts (broadband)
<400> Number of Complaints per 1
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Mobile
Number of Complaints per 1,000 customers (broadband)
Fixed
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Service Quality Standards & Consumer Protection RulEs Compliance
4 7 9005 IDs10 . pdf
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<010> Studv Area code
<015> StudyAreaName New ci.ngular wirel.ess, Pcs, l,Lc
<020> Proqram Year 2 015
<030> Contact Name - Person USAC should contact regardinr this data Anlsa Lalif
<035> contactTeleohoneNumber-Numberofpersonidentifiedindataline<030> 20245?3068 ext.
<039> ContactEmailAddress-EmailAddressofpersonidentifiedindataline<030> [e-mail]
TO BE COMPTETED BY THE REPORTING CARRIER, IF THE REPORTING CARRIER IS FITING ANNUAI. REPORTING ON ITS OWN EEHATF:
Certification of Officer as to the Accuracy of the Data Reported for the Annual Reporting for CAF or Ll Recipients
certlfy that I am an offlcer of the reponlng Grrler; my responslbllltles lnclude ensurlng thc accuracy of the annual reportlnt requhcments for unlversal serylce support
ecipl€nts; and, to the best of my knowledte, the lniormatlon reponed on thls form and ln any attachments ls accurate.
'tameof ReoortinsCarrier: N€w Cingular Wirelees, PCS, LLC
;icnatureofAuthorizedofficer: CERTTFTED ONLTNE Date 06/t9/20L4
,rinted name of Authorized officer: scott Mai
itleoroosition of AuthorizedOfficer: SvP - Network Plaming and Engineering
eleohone number of Autl I Officer. 2147571510 ext
;tudv Area Code of Rercrtins Carrier: 419006 Filinq Due Date for this form' 06/30/2014
Pe6ons willfully making falE statements on this form 6n be punithed by fine or forfeiture under the Communications Act of 1934, 47 U.S.C. SS 502, 503(b), or fine or imprisonment
underTitle 18 ofthe United States Code, 18 U,S.C. 5 1001.
Page 13
<010> StudvArea code 41 9006
<015> StudyAreaName New Ci'ngular wileless. PCS, LLC
2 015
<030> Contact Name - Person ljsAc should contact resardinq this data Ani.sa Latif
<035> Contact Telephone Number - Number of person identified in data line <030>20245?3068 ext
<039> Cohtact Email Address - Email Address of Derson identifled in data line <030>a17161@alt - com
TO BE COMPTETED BY THE REPORTING CARRIER, IF AN AGENT IS FITING ANNUAT REPORTS ON THE CARRIER'S BEHATF:
TO BE COMPTETED BY THE AUTHORIZED AGENT:
Certification of Officer to Authoiize an Agent to File Annual Reports for CAF or Ll Recipients on Behalf of Reporting Carrier
certify that (Nam ot lE euthorlzod to 3ubmit the lnfomtlon reported on behelf of tho r€ponlng crrdsr. I
gent; and, to tho b.!t of my knowledga, the Bport3 and det provlded to tho authorlz.d agent 13 accunta.
,lame of Authorized Acent:
,lame of ReDortins Carrier:
;ignature of Authorized Officer:Datel
,rihted name of Adhori2ed officer:
'itle or oosition of Authorized Officer:
elephone number of Authorized Officer:
;tudvArea Code of airrier:Filinr Due Date for this formi
Personswillfullymakingfal5estatementsonthirformcanbepunishedbyfineorforfeitureundertheCommunicationsAdof1934,4TU.S.C.9SS02,S03{b),orfineorimp.isnment
under Title 18 ofthe united States Code. 18 U.S.C. I 1001.
Certification of A8ent Authorized to File Annual Reports for CAF or Ll Recipients on Behalf of Reportlng Carriel
he data reported h€rein based on data provlded by the rcpo.tlnS carler; and, to the b€st of my knowledge, the lnfomatlon reported hereln ls accurate.
,lame of Reoortihp Carrier:
,lame ofAuthorized Aqent or Emolovee of Asent
;ignature of Authorized Asent or Emplovee of Agent:Date:
,rihted name ofAuthori2ed Ac.nt ofArent:
'itle or oosition of Authorized Acent or Emolovee ofAsent
eleohone number of Authorized Asent or EmDlovee ofAcent:
;tudyArea Code of Reoortinc Carrier:Filing Due Date for this form:
18 ofthe United States Code, 18 U.S.C. 5 1001.
Page 13
Confidential Exhibit
REDACTED - FOR PUBLIC
DISCLOSURE
Line 200 - Service Outage
Reporting (Voice) Data
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Confidential Exhibit
REDACTED. FOR PUBLIC
DISCLOSURE
Li ne 100 - Service Quality
lmprovement Plan
Exhibit 4790061D310
AT&T MOBILITY'S REPORT OF UNFULFILLED REQUESTS
FOR SERVICE FOR THE 2013 CALENDAR YEAR
Number of Unfulfilled
Requests for Service
Description of How Service Was Attempted
0
Section 5a.313(a)(3) of the Commission's rules requires an ETC to
report the number of requests for service from potential customers within
the ETC's designated servicearea that were unfulfilled during the past year.
The filing must also detail how the ETC attempted to provide service to
those potential customers. In response to a request for service, AT&T
Mobility takes the following steps:
1) AT&T Mobility will provide service on a timely basis to
requesting customers within AT&T Mobility's service area
where AT&T Mobility's network already passes the potential
customer's premises;
2) If a customer cannot be served by AT&T Mobility's existing
facilities, AT&T Mobility will provide service within a
reasonable period of time, if service can be provided at
reasonable cost by:
a) Modifying or replacing the requesting customer's
equipment;
b) Deploying a roof-mounted antenna or other equipment;
c) Adjusting the nearest cell tower;
d) Adjusting network or customer facilities
e) Reselling services from anothercarrier's facilities to
provide service; or
0 Employing, leasing or constructing an additional cell site,
cell extender, repeater, or other similar equipment.
If, after these steps, the customer cannot be served, AT&T Mobility will
notify the customer and provide the Commission with an annual report of
how many requests for service could not be filled.
Steve Largent
P.:s,q;,t:,'CELl
CTIA Exhibit 4790061D510 - CTIA
Ihe Wireless Association"E.xpanding the Wireless Frontier
June 18,2013
Mr. Ralph de la Vega
President and CEO
AT&T Mobility Services, LLC
1025 Lenox Park Boulevard, 8650
Atlanta, GA 30319
Dear Ralph:
Congratulations! This letter is to notiff you that AT&T Mobility ("AT&T") has
completed the recertification process for the CTIA Consumer Code for Wireless Service
("Voluntary Consumer Code") for the period January 1,2013 - December 31,2013, and is
deemed compliant with the principles, disclosures and practices set forth in the Voluntary
Consumer Code. Accordingly, AT&T is authorized to use and display the CTIA Seal of
Wireless Quality/Consumer Information, subject to the terms and conditions set forth in the
attached License Agreement.
Please ensure that the relevant employees of AT&T review the License Agreement before
using the Seal. Use of the Seal constitutes acceptance of these terms and conditions. Upon
request, we will provide two specimens (color and black/white) of the Seal for AT&T's use on
its website or collateral materials. If you should have any questions concerning the
recertification process or use of the Seal, please contact Michael Altschul, CTIA's Senior Vice
President & General Counsel, at [phone] or [e-mail]..
CTIA commends AT&T for its ongoing leadership and participation in the CTIA
Voluntary Consumer Code, and we look forward to continuing to work with AT&T on this
i mportant industry initiative.
W ,r-l*1.
Steve Largent
cc: Martin Grambow, SVP, Ceneral Counsel & Secretary
Errol S. Phipps, General Attorney
Attachment
. -'!t
rltt
$kr : ia_vIt
Sincerely,
lrj0 I61., ljtri.ir-,:t)i, ]ca36
lpl".,
-
: &2'
CilAExhibit 4790061D510 - CTIA
The Wireless Association Expandng the Wtreless Frontier
SEAL OF WIRELESS QUALITY/CONSUMER INFORMATION
LICENSE AGREEMENT
Company is hereby granted a non-exclusive, world-wide, royalty-free license to use
CTIA's Seal of Wireless Quality/Consumer lnformation ("Seal") to represent that
Company voluntarily adopts and follows lhe CTIA Consumer Code for Wireless Service
and has certified such to CTIA.
CTIA permits the use of appropriate references to CTIA and the Seal solely in
connection with the CTIA Consumer Code for Wireless Service Program. References to
the Seal shall not be misleading as to the extent of Company's voluntary support and
participation in the CTIA Voluntary Code for Consumer lnformation program. The Seal
may appear in Company's advertising, promotional material or other literature to indicate
its voluntary and consistent application of lhe CTIA Consumer Code for Wireless
Seruice.
Upon CTIA's acknowledgement of Company's certification, CTIA shall supply Company
with a specimen of the Seal. Company shall not modify or alter the Seal without prior
written permission from CTIA, and such permission shall not be unreasonably withheld.
Company agrees to amend or discontinue the use of the Seal upon written request of
CTIA. Company shall immediately cease use of the seal upon receipt of CTIA's written
notice to do so.
Company assumes full and complete responsibility for its use of the Seal, and agrees
that its use of the Seal constitutes a declaration that Company voluntarily adopts and
follows the principles set forth in the CTIA Consumer Code for Wireless Servrce.
Use of the Seal for other purposes than those stated in this License Agreement is an
unauthorized use of the Seal and is strictly prohibited.
This license may be renewed annually subject to Company's successful completion of
the certification process.
Use of the Seal constitutes acceptance of these legal terms and conditions.
'-lC0 :6rh Siresi, l'.i!",Y Su:ie 600 y'Jarrrngro.r. bC 2t)A3C \lan 2C2 -;4a.AAU Fa, 2021':,7 C r-2' iJ,r ii ..ii ,:tg
Exhibit 4790061D610
Functionalitv in Emersencv Situations Certification
Section 5a.313(aX6) requires an ETC to certify it is able to function in emergency situations as
set forth in C.F.R. Section 5a.202(al(21. The standards set forth in Section 5a.202lall2l include a
reasonable amount of back-up power to ensure functionality without an external power source, an
ability to reroute traffic around damaged facilities, and a capability to manage traffic spikes resulting
from emergency situations. AT&T Mobility LLC, dba AT&T Mobility, has in place emergency operation
procedures so that it can function in an emergency. Backup power is provided at switch locations and
cell sites through a combination of batteries and portable and/or permanent generators. AT&T Mobility
LLC, dba AT&T Mobility, also has mobile switches and portable COWS (Cells on Wheelslthat it can
deploy in the event of an emergency.
Based on the foregoing, AT&T Mobility LLC, dba AT&T Mobility, certifies it is able to function in
emergency situations as forth in C.F.R. Section 5a.202(a)(2).
cflA- The Wir6laES As56biitio6'
Steve Largent ,.Pres,deoucEo vsp
^ J,)$'l*\\
\^\ "\\^N \
N\N
Exhibit 4790061D610
September I l, 2013
Expanding ihe Wireless Frontier
Mr. Ralph de la Vega
President and Chief Executive Officer
AT&T Mobility & Consumer Markets
AT&T
1025 Lenox Park Boulevard, Suite 8650
Atlanta, GA 30319
Dear Ralph:
Congratulations! This letter is to notify you that AT&T Mobility has completed
the recertification process for the CTIA Business Continuity/Disaster Recovery Program
("Program") for the period July l, 2013- June 30, 2014. CTIA deems AT&T Mobility is
compliant with the principles and objectives of the Program and confirms AT&T
Mobility has recertified that it has implemented and maintained the requirements set forth
in the Program.
Please ensure that the relevant employees of AT&T Mobility are aware of your
recertification status. [f you should have any questions concerning the certification
process, please contact Michael Altschul, CTIA's Senior Vice President & General
Counsel, at (202) 7 3 6-3248 or maltschul @ctia. org.
CTIA commends AT&T Mobility for its ongoing leadership and participation in
the CTIA Business Continuity/Disaster Recovery Program, and we look forward to
continuing to rvork with AT&T Mobility on this important industry initiative.
fl,r,^h'f lry ' {'t7t't
Steve Largent
Bruce Lundeen, MBCP, MBCI
BCP Standards & Practices
Business Continuity Planning
cc:
1400 16lh Street, t'lw Suite 600 Washington, DC 20036 Dtrcct 202.736.3204 Fax 2O2.136.3232 w'/./w.ctia.org
Exhibit 4790061D920
Dan Youmans
Regional Vice President
External AffairsWatat AT&T Services, Inc.
16331 NE 72nd way
RTCl
Redmond, WA 98052
T: 425-580-1833
F: 425-580-8652
[e-mail]
www.att.com
available for discussions
the topics set forth in 47
issues.3
Mailed via Certifted US Mail
May 15,2014
Shoshone-Bannock Tribes
Chairman Nathan Small
PO Box 306
Fort Hall, ID 83203-0306
Dear Chairman Small,
AT&T Mobility LLC or one of its affiliates ("AT&T Mobility") has been designated
as an eligible telecommunications carrier ("ETC") for the purpose of receiving federal high-
cost universal service support ("USF") in certain geographic locations in ldaho, including all
or part of the lands of the Shoshone-Bannock Tribe. As an ETC, AT&T Mobility is subject
to the rules and requirements of the Federal Communications Commission ("FCC"),
including 47 C.F.R. $ 54.313(a)(9), which requires high-cost USF recipients that serve
Tribal lands using federal high-cost support to have discussions with Tribal governments.l
This rule became effective August 5,2013.2
You are receiving this letter because in 2013 AT&T Mobility received federal high-
cost support in Idaho. Although AT&T Mobility did not use federal high-cost support funds
on capital improvements in areas governed by your Tribal govemment in 2013, AT&T is
with you and your colleagues about AT&T's wireless service and
C.F.R. $ 54.313(a)(9), such as planning, sustainability, and land use
I am available to talk with you at your earliest convenience about these and other
lssues.
Sincerely,
E)-.r^Ll^--*_{
Dan Youmans
I See Connect America Fund, WC Docket No. 10-90 et al., 26 FCC Rcd 17663 (2}ll) ("USF/ICC Transformation Ordei')
pets. for review pending sub nom. ln re: FCC I l-161, No. I I -9900 (lOth Cir. filed Dec. 8, 201 I )); 47 C.F.R. $ 5a.313(a)(9).
See also Office of Native Affairs and Policy, l{ireless Telecommunications Bureau, and Wireline Competition Bureau Issue
Further Guidance on Tribal Government Engagement Obligation Provisions of the Connect America Fund, Public Notice,
DA l2-l1665 (rel. July 19, 2012), available a, http://Eallfoss.fcc.eov/edocs public/attachmatch/DA-12-l l654'l.pdf.
2 See 78 Fed. Reg. 47211 (Aug.5, 2013). This rule is the subject of numerous petitions for reconsideration, which, to date,
the FCC has neglected to address. See Petition for Reconsideration of USTelecom, WC Docket No. I 0-90 et al. (filed Dec.
29,2011); Rural Incumbent lncal Exchange Carriers Serving Tribal Lands Petition for Reconsideration, WC Docket No.
l0-90 et al. (filed Dec.29,201l); Petition for Reconsideration and Clarification of USTelecom, WC Docket No. l0-90 et
a1.,4-16 (filed Aug. 20,2012): USTelecom's Petition for Reconsideration and Clarification and Comments in Response to
Paperwork Reduction Act, WC Docket No. 10-90 et al. (filed April 4, 2013).
3 The FCC Tribal engagement rule is set forth in its entirety at 47 C.F.R. $ 5a.313(a)(9) and also includes such topics as a
needs assessment and deployment planning, feasibility and sustainability planning, and marketing services in a culturally
sensitive manner.
Exhibit 479006TD920
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