20140701Albion Telephone FCC Form 481.pdf

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p 208-673-5335 I f 208-673-6200 I e a@et80e206{ I a 225 W. North St. Alplon, IRI}3311
Ms. Jean Jewell
Commission Secretary
ldaho Public Utilities Commission
472 West Washington Street
Boise, ldaho 83720
jea n.jewel I @puc. idaho. gov
eNR-7/4 D )
RE: 2013 Eligible Telecommunications Carrier (ETC) Annual Reporting ReQuirements
with the IPUC
Dear Ms. Jewell:
Albion Telephone Company, lnc. ("the Company") hereby provides copies to the ldaho
Public Utilities Commission ("Commission") of the filing to the Federal Communications
Commission ("FCC") and the Universal Service Administrative Corporation ("USAC") for
designation as an Eligible Telecommunications Carrier, in accordance with 47 U.S.C. 54.313
and 54.422. I have also included the signed Affidavit pursuant to Commission Order 29841.
Company, Study Area Code 472213, is a rural incumbent local exchange carrier (ILEC) as
designated by the FCC, and is eligible to receive federal universal service high-cost support
pursuant to the Code of Federal Regulations ("CFR"), Title 47, Sections 54.301, 54.305, and
Part 36, sub-part F.
Please review the attached filing and include Company in your Annual Use Certification
Letter to USAC and the FCC.
Please note the enclosed document contains confidential trade secret information that is
exempt from public disclosure pursuant to Section 9-340D(1), ldaho Code. Pursuant to Rule 67
of the Rules of Procedure of the ldaho Public Utilities Commission, the enclosed trade secret
information has been submitted on yellow paper and has been separated from the
non-confidential portion of the document.
lf you have any questions, do not hesitate to contact me directly.
Rich Redman
Vice President
Enclosure
CC:Aaron Sedler
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State of ldaho) CERTIFICATION BY ELIGIBLE TELECOMMUNICATIONS CARRIER
)ss OF COMPLIANCE WITH SERVICE QUALITY AND CUSTOMER
County of Cassia) PROTECTION, ABILITY TO REMAIN FUNCTIONAL lN EMERGENCIES,
AND USE OF FEDERAL HIGH-COST SUPPORT.
AFFIDAVIT OF BUSINESS OR CORPORATE OFFICER
The ldaho Public Utilities Commission Order No. 29841requires that Eligible Telecommunications Carriers certify
that it is compliant with applicable service quality standards and consumer protection rules; and ETCs must
demonstrate the ability to remain functional in emergencies. ln addition, the Commission must file an annual
certification with the USAC and the FCC that all federal high-cost support provided to ETCs within the State of
ldaho will be used only for the provision, maintenance, and upgrading of facilities and services for which the
support is intended. Accordingly, the undersigned states and verifies under oath the following:
1. I am an officer of Albion Telephone Comoany, lnc, an eligible telecommunications carrier for receiving
federal universal service support under section 21A@) of the Telecommunications Act of 1996 in the state
of ldaho.
2. I am familiar with the Company's day-to-day operations in the state of ldaho and with the State's service
quality standards and consumer protection rules as set forth in Commission Order No. 29841.
3. Albion Telephone Company, lnc. is complying with applicable service quality standards and consumer
protection rules of the Federal Communications Commission and the ldaho Public Utilities Commission.
4. I certify to the Commission that the Company is able to remain functional in emergencies as set forth in
Commission Order No. 29841 and in 47 C.F.R. $ 54.201(a)(2).
5. I also certify that all federal universal service support funds received by Albion Telephone Company, lnc.
during the current calendar year will be used in a manner consistent with section 254(e); that is, for the
provision, maintenance, and upgrading of facilities and services for which the support is intended. The
company will continue to comply for the period of January 1 , 2015. through December 31 , 2015, to be
eligible for federal universal service fund support.
6. This verification and affidavit is provided to be the ldaho Public Utilities Commission to enable the IPUC to
certify to the FCC that federal universal service support received by the eligible carriers in the state will be
used in a manner consistent with Section 254(e\ of the T
tl /(e
SUBSCRIBED AND SWORN
trtsnq l. Wof
Nffiry euhfrc
Saa of ldrf,
Nameffitle
Page 1
Form 481 - Carrier Annual Reporting
FCC Form4El
OMB Cortrcl No. 3o5d{9E6loMB cotrrrol No. 305(H}819
,!ly20l,
<010> Studv Area Code 4'7 2213
<015> StudvArea Name AIBION TEL CO-ATC
<020> Program Year 2 015
<030> Contact Name: Person USAC should contact
with questions about this data Julie l,aumb
<035> Contact Telephone Number:2086735335 ezt.
Number of the identified in data line <030>
<039> Contact Email Address:
Email of the oerson identlfied in data line <030> jraumb'aatccom'com
54,313 I 54.422
completion I Completion
REPORTING FOR ALL CARRIERS
(check box when comglete)
<100>
<200>
<210>
<300>
<310>
Service Quality lmprovement Reporting
Outage Reporting (voice)
[---fI.-..heck box iI no
(co n p le te ofto che d wo lks heet )
(co m p I ete ofto che d wo tksheet )
<320>
<330>
<400>
<410>
<420>
<430>
<440>
<450>
<500>
<510>
<600>
<610>
<700>
<710>
<800>
<900>
<1000>
<1010>
<1100>
<1110>
<1200>
to report
Unfulfilled Service Requests (voice
Detail on Attempts (voice)
Unfulfilled Service Requests (broadband)
Detail on Attempts (broa
Number of Complaints per customers
Fixed
Mobile
Number of Complaints per 1,000 customers (broadband)
Fixed
Mobile
Service Quality Standards & Consumer Protection Rules Compliance
4722I3id510 . pdf
descriptive document)
(o tto ch d es cd ptive doc u me n t )
0.0
0.0
Company
Company Price Offerings (broadband)
Operating Companies and Affiliates_
Tribal Land offerings (Y/N)? O OVoice Services Rate
Terrestrial Backhaul (Y/N)?
(co m p I ete ottoche d wo rksheet )
( co m pl e t e ottoc h e d wo tksh ee t )
(conplete ottoched wotksheet)
(il yes, complete ottoched wotksheet)
(ch e c k to i n d i cote certifico t ion )
(check to indicote certificotion)
(o ttoch ed de scri p t ive d ocume n t )
(check to indicote certilicotion)
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Znrrffifre
descilptive document)
I d tto ch d escri ptiv e d ocu me n a )
l" IHffi
<2000>
<2005>
<3000>
<3005>
Terms and Condition for Lifeline Customers
(if not, checkto indicote certilicotion)
(co m plete o ttoc h e d wo tks he e t )
( com ple t e oftoch ed worksh e e t )
Price Cap Carriers, Proceed to Price Cap Additional Documentation Worksheet
lncluding Rote-of-Retum corriers dffilioted with Price cdp Locol Exchonge CorrieB
(check to indicote certificotion)
( co m p I e te o tto ch e d worksh ee t)
Rate of Return Carriers, Proceed to ROR Additional Documentation Worksheet
(check to indicote certilication)
(co m p I e te o ft o ch ed wo rkshe e t )
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<010> StudvArea Code n72214
<015> StudvArea Name AI,BION TEL CO-AIC
<020> Prosram Year 2015
<O30> Contact Name - Per$n IrSAC lhould @ntact HardlnE thls data Julle Lauhb
<035> ContactTeleohoneNumb€r-Numb€rofoe6onldentifiedlndatallne<030> 2086735335 ext.
<039> ContactEmailAddress.EmailAddressofpersonldentifledindatallne<03(> Jtaunbeatccom,com
TO BE COMPI.TTED BY THE REPORTING CARRIE& IF THE REPORTING CARRIER IS FITING ANNUAT REPORTING ON ITS OWN BEHALF:
Certiflcatlon of Offlcer as to the Accuracy of the Data Reported for the Annual Reportlnt for CAF or U Reclplents
certlfy that I am an offier of tha ,eportlng catriefi my responslbllltles lnclude ensurlng the accuacy of the annual ,eportlnt r€qulrcments ior unhrcEal *rule support
eclplents; an4 to the be3t of my knouled8e, the lnfomatlon rcponod on thls form and ln any attadrments b accut"te,
6..11o'. ALBION rEL CO-AIC
iif,nature of Authorized offlcer: cERrrFrED oNLTNE Date
,rlnted name of Authorlzed Offlcer: Rtch Redman
jtle or oolition of Authorlzed Offlc€r: VLce Plesldent
'eleOhone number of Authorlzed Omce1 2086735335 ext '
,tudy Area Code of ReDorting Carrier: 412273 Filinr Due Date for t61. ;or.' 07,/01/2014
Psmns willtully roklng fels statements on thls fom en be punlsh€d by frne * foffeltuB unds the Cmmunl6uons Act of 1934 47 U.S.C 59 5O2, 503(bl, or line or imprlsonment
under ntle 18 of ths UnlM Stat6 Code. 18 Us.C. I 10()1.
Page72
- Agent / carier Fcc Form 481
Collection Foim oMB Control No, 3o6o-0985/oMB Control No, 3060-0819
July 2013
<010> StudyArea Code 4't2213
<015> StudvArea Name ALBION TEL CO_ATC
<020> Program Year 20r5
<030> Contact Name - Person LJSAC should contact resardine this data Julie Launrb
<035> CootactTelephoneNumber-Numberofpersonidentifledindataline<030> 2086735335 ext
<039> Contact Email Address - Email Address of oerson identified in data line <030>
TO BE COMPLETED BY THE REPORTIN6 CARRIER, IF AN AGENT 15 FILING ANNUAL REPORTS ON THE CARRIER'S BEHATF:
TO BE COMPLETED BY THE AUTHORIZEO AGENT:
Certification of Officer to Authorize an Agent to File Annual Reports for CAF or U Recipients on Behalf of Reporting Carrier
certiry that (Name of is authorized to submit the lnformatlon reported on behalf of the reportlng carrier.
lso certify that I am an officer ot the reporting carier; my responsibilitles lnclude ensudng the accuEcy of the annual data reporting requirements provlded to lhe authorized
gent; and, to the best of my knowledge, the reports and data provided to the authorized agent is accurate.
,lame of Authoiized Asent:
Jame of Reoortins CarriPr:
isnature of Authorized Off icer:Date:
rinted name ofAuthorized Officer:
litle or position ofAuthorized Officer:
feleohone number of Authorized offi cel
;tudv Area Code of Reoonins Carrier:Filins Due Date for this formr
under Title 18 of the United States Code, 18 U.S.C. 5 1001.
Certification of Agent Authorized to File Annual Reports for CAF or U Recipients on Behalf of Reporting Carrier
he data reported herein based on data provided by the reporting carrier; and, to the best of my knowledge, the informatlon repqrted herein is accurate.
,lame of ReDorting Carrier:
,lame of Authorized Agent
iisnature ofAuthorized Asent or Emolovee ofAEent:Date:
'rinted name of Authorized Asent or EmDlovee ofAgent
'itle or oosition ofAuthorized Apent e ofAqenl
'eleDhone number of Authorized Apent or Emolovee of Apent:
tudy Area Code of Reportins Carrier:Filins Due Date for this form:
18 of the LJnited stater code, 18 u.s,c. 5 1001.
Page 13
Item 510 VOICE/BROADBAND
Albion Telephone Company, lnc. understands and complies with the ldaho Public Utilities
Commission'sTelephone Customer Relotions Rules,lDAPA 3t.4t.Ot, adopted underthe general
legal authority of the Public Utilities Law, Chapters L through 7, Title 6L, ldaho Code, and the
Telecommunications Act of 1988, Chapter 6, Title 62, ldaho Code, with regards to service. These
telephone customer relations rules provide a set of fair, just, reasonable, and non-
discriminatory rules regarding deposits, guarantees, billing, application for service, denial of
service, termination of service, complaints to telephone companies, billing for interrupted
service, and provisions of certain information about customer to authorities. We conduct an
annual CPNI and Red Flag Training session that every employee must attend and certify to the
training. We send out a pamphlet to all our customers annually that explain the Public Utilities
Commission's Telephone Customer Relations Rules and at this same time all our of Customer
Service Representative read and go over the pamphlet at a training session.
Item 610
Pursuant to 47 C.F.R. $ 5a.313(a)(6) and/or 47 C.F.R 5 54.422(b)(4) as set forth in 47"nC.8,8.,$
Albion Telephone Company (ATC) meets the requirements to remain functional in
emergency situations and has the following capabilities: Back-up power is provided to ATC's
centraloffices by use of fixed generator and batteries that provide it with 24 hours of
emergency power service. ln addition, ATC's field electronics have 8 hours of back-up power by
use of fixed/mobile generators and batteries. ATC also has two separate networks, ETHERNET
and SONET technology in its network that allows for self-healing network should an equipment
failure occur in its core networl< and will automatically reroute traffic. ATC is capable of
managing traffic spikes resulting from emergency situations.
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Response to Line 1000
Albion Telephone Company, lnc.
47?273
Volce Servlces Compara blltty Report
Pursuant to 47 C.F.R. 5 54,313 (a) (10 ) Albion Telephone Company, lnc. ("ATC") is in compliance with
the requirement that voice services is no more than two standard deviations above the national average
urban rateforvoice service of $46.96 as specified in Public Notice DA 14-384 issued on March 20,2014.
ATC's current total local end-user ratel af $25.76 (which includes a local fee of 525.75 and a mandated
state fees of $.16) lt is not above the standard deviation as speclfied ln the USF/ICC Transformation
order. z
1 Local End User Rate as defined in USF/ICC Transformation Order 26 FCC Rcd at t775L, Para. 238
2 USF/ICCTransformation Order,26 FCC Rcd a|17694, Para. 84 (footnote lncluded) "The standard deviation is a
measure of dlsperslon, The sample standard devlatlon ls the square root of the sample varlance. The sample
varlance ls calculated as the sum of the squared devlations of the individual observations ln the sample of data
from the sample average dlvlded by the total number of observatlons in the sample minus one. ln a normal
distribution, about 58 percent of the observatlons lle wlthln one standard devlatlon above and below the average
and about 95 percent of the observations Jle wlthln two standard deviatlons above and below the average."