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HomeMy WebLinkAbout20140627TDS FCC Form 481.pdf525 Junction Rd Modison, Wl537l7 www,tdsfelecom.corn 1t,I jl"ljj ill Pi{ ll: hS June26,2014 i! Ms. Jean Jewell Commission Secretary ldaho Public Utilities Commission 472W. Washington Boise,lD 8372O-OO74 Re: Case No. GNR-T-14{1 Copy of FCC 481 Filing, and Request for ConfidentialTreatment Dear Ms. Jewell: Eligible Telecommunications Carriers ("ETCs") who receive federal high cost or low income support are required to file annual reports ("Annual ETC Reports") pursuant to 47 C.F.R. S$ 54.313 and 54.422 with the Federal Communications Commission ("FCC"), the Universal Service Administrative Company ("USAC"), and the relevant state commissions or Tribal governments, as appropriate. See 47 C.F.R. S 5a.313(i); 5 54.422(c). The Annual ETC Reports are required to be filed on FCC Form 481, with attached materials. ln fulfillment of this requirement, Potlatch Telephone Company, (the "Compan /'l,, has enclosed a confidential and redacted copy of its FCC Form 481, along with the Request for Confidential Treatment letter dated June 26,2074 to Marlene H. Dortch, Secretary, Federal Communications Commission. Pursuant to the Code of Federal Regulations cited in the FCC letter and IDAPA 31.01.01, Rule 67, Company requests that certain portions of its FCC Form 481 as outlined in the FCC letter be treated as confidential information and not subject to public inspection. Company respectfully requests that the ldaho Public Utilities Commission afford this information the same confidential treatment that has been sought from the FCC as public disclosure would cause significant commercialand competitive harm to the Company. Please contact the undersigned should you have any questions concerning the Company's request for confidentiality. Siggerely, /4r*'r'c,'E(rute Schiefelbein Manager - Regul TDS Telecom (608) 664-s4ss Enclosures c.c. Gail Long bruce.schiefelbein@tdstelecom.com -!:--:::r-i--- REDACTED -AYAII-ABLE FOR PWUC INSPECTION 525 Jurcton Rc '\rlccjiscn, \,rrr'! 53 r 1 l ./^1\/.',\/ +-jS+3'3C:t^ ::,- Jtme26,2014 Marlene H. Dorteh, Secretary Federal Communications Commission Office of the Secretary 9300 East Hampton Drive Capitol Heights, l\tD 20743 C--.tr-- -{L,' Itl-rcn't(, :l' "' " Ll)t. a ::1Re: Annual Reporting as Required by 47 C.F.R. Sections 54-313 and 54.422 \['C DocketNo. 14-58 Dear Ms. Dortch: On behalf of its affiliates listed on Attachment 1, TDS Telecommunications Corporation hereby submits a redacted, public version of the Annual Report required by 47 C.F.R. Sections 54.313 and 54.422. The enclosed Reports have been marked "REDACTED - AVAILABLE FOR PUBLIC INSPECTION.' mS Telecommunications Corporation is also submiuing. under separate cov€r, a confidential version of these Reports. The confidential version is marked "CONFIDENTIAL - NOT FOR PUBLIC INSPECTION.' An original and one copy of the Reports are enclosed. Please cotrtact the undersigned should you have any questions conceming the above- referenced enclosures or if you require any additional information. Regulatory Cor:nsel TDS Telecommunications Corp. (608) 664-8140 F, <-,,E rrlr$ C)-J I r]*:-n .;;*? i..*.i. t\) \-o oru?l -lLl-) I Sincerely yours, Attachment REDACTED - AVAIL,ABLE FOR PUBLIC INSPECTION Attachment I AL Butler Telephone Company 250284 AL Oakman Telephone Company. [nc.250311 AL Peoples Telephone Company, [nc.250314 AR Cleveland County Telephone Company, Inc.401698 AR Decatur Teleohone Comoanv 401699 AZ Arizona Telephone Company 452171 AZ Southwestern Telephone Company 452174 CA Haoov Vallev Telephone Compann 54232t CA Hornitos Telephone Company 542322 CA Winterhaven Telephone Company 542323 CO Delta Countv Tele-Comm. lnc.462184 CO Strasbure Telephone Compan 462207 FL Ouincy Telephone Company, FL 210338 GA Blue Ridse Teleohone Comoanv 220346 GA Camden Telephone & Telegraph Company,Inc.220351 GA Nelson-Ball Ground Telephone Company 220375 GA Ouincy Telephone Company, GA 220338 ID Potlatch Teleohone Comoanv 472230 TN Camden Telephone Company, Inc.320744 IN Communications Corporation of lndiana 320776 IN Communications Comoration of Southern lndiana 320809 IN Home Telephone Company,Inc. (IN)320778 TN S&W Telephone Company, Inc.3208t6 TN The Home Telephone Company of Pittsboro, [nc.320777 IN The Merchants and Farmers Telephone ComDanv 320788 IN Tipton Telephone Company. Inc.320829 IN Tri-Countv Telephone Compan-v, Inc 320830 IN West Point Telephone Company, Incorporated 320837 KY Leslie Countv Telephone Companl 260411 KY Lewisport Telephone Company 260412 KY Salem Teleohone Comoanv 260417 ME Cobbosseecontee Telephone Company 100005 ME Hamoden Telephone Company 100010 ME Hartland & St Albans Telephone Company 10001 I ME Somerset Telephone Companv 100024 ME The Island Telephone Company,Inc. (ME)100007 ME The West Penobscot Telephone & Telepraph Company 100034 ME Warren Teleohone Companv 10003 I MI Chatham Telenhone Companv 3 10685 MI Communication Corporation of Michiean 310672 MI Island Teleohone Comnanv (MI)314677 MI Shiawassee Telephone Companv 310726 MI Wolverine Telephone Company 310738 MN Arvie Telephone Company 361350 MN Bridee Water Telephone Company 361362 MN Mid-State Teleohone Comoanv 36r433 MN Mid-State Teleohone Comoanv. KMP 3614t3 MN Winsted Telephone Company 361507 MO New London Telephone Company 42t928 MO Orchard Farm Telephone Company 421934 MO The Stoutland Telephone Company 421951 MS Calhoun Citv Telephone Company, Inc.280448 MS Mvrtle Teleohone Comoany. Inc.287449 MS Southeast Mississippi Telephone Company, [nc.283301 NC Barnardsville Teleohone Comoanv 230469 NC Saluda Mountain Telephone Company 230498 NC Service Telephone Company 230500 NH Contoocook Valley Telephone Company 123321 NH Hollis Teleohone Comoanv. lnc 123321 NH Kearsarse Telephone Companv 124045 NH Merrimack County Telephone Company 120047 NH Union Telephone Company t20049 NH Wilton Telephone Company, lnc 120050 NY Deposit Telephone Company, [nc.r50089 NY Edwards Telephone Comoanv. Inc.rs0092 NY Oriskany Falls Telephone Comoration l50l l4 NY Port Bvron Telephone Company 1501 18 N]'Y Townshio Teleohone Comoanv- Inc.t50t29 NY Vernon Telephone Company, Inc.150133 OH Arcadia Telephone ComDany 300585 OH Continental Telephone Company 300607 OH Little Miami communications Comoration 300613 OH Oalc'* ood Telephone Comoanv 300645 OH The Vanlue Telephone Company 300662 OK Mid-America Teleohone- [nc.432010 OK Oklahoma Communications Systems. Inc.431984 OK Wvandotte Telephone Company 432034 OR Asotin Teleohone Comoanv. OR 532404 OR Home Telephone Companv (OR)532377PAIMahanoy & Mahantango Telephone Company I 701 83PAISusar Vallev Teleohone Comoanv 170206 SC McClellanville Telephone ComDanv, Inc.240533 SC Norway Telephone Company. [nc.240535 SC St. Stephen Telephone ComDany 240544 SC Williston Telephone Company 240551 TN Concord Teleohone Exchanee. [nc.290559 TN Humohrevs Countv Teleohone Companv 29A566 TN Tellico Telephone Company, Inc.290578 TN Tennessee Teleohone Comoanv 290575 VA Amelia Telephone Corooration 190217 VA New Castle Telephone Company t93029 VA Vireinia Telephone Company 190253 VT Ludlow Teleohone Comoanv 140058 VT Northfield Telephone Company 140051 VT Perkinsville Telephone Company, lnc.140062 WA Asotin Telephone Company, WA 522444 WA Lew-is River Telephone Company, Inc.522427 WA McDaniel Telephone Company 522430 wI Badser Telecom, LLC 330844 WI Black Earth Telephone Companv. LLC 334849 wI Bonduel Telephone Companv, LLC 33085 I WI Burlineton, Briehton & Wheatland Telephone Company, LLC 3308s6 WI Central State Telephone Company, LLC 330859 wI Dickerrville Telephone. LLC 330875 w]Eastcoast Telecom of Wisconsin, LLC 330914 WI Grantland Telecom, LLC 330930 WI Mid-Plains Telephone, LLC 33088r WI Midwav Teleohone Comoanv- LLC 330909 WI Mosinee Teleohone Comoanv. LLC 330915 wI Mt. Vernon Telephone Company, LLC 330917 WI Riverside Telecom, LLC 330943 wI Scandinavia Telephone Company, LLC 330945 WI Southeast Teleohone Co. of Wisconsin. LLC 3309s2 WI Stockbridee & Sherwood Telephone Company. LLC 330954 WI Tenney Telephone Company, LLC 330958 wI The Farmers Teleohone Comoanv- LLC 330880 WI The State Long Distance Telephone Company,LLC TA9s5 wI UTELCO. LLC 330963 WI Waunakee Telephone Company, LLC 330968 REDACTED. AVAILABLE FOR PUBLIC INSPECTION Page 1 Studv Aree code <015> Study Area Name r)iLj AIa,l'J:l C <02O> Procram Yea. <03D Contact Name: Person USACshould contactwithouestionsaboutthisdata F't)." strhreierber' <035> contactTelephoneNumber: 6c866{5455 ext- Number of the person identlfled ln data line <030> <039> Contact Email Address: Email ofthe oerson ldentified in data line <030> <10(> <200> <zLO> <300> <31(> Service Quality lmprovement Reporting Outage Re portinS tvdcrl Unfulfilled service Detail on Attempts (voicel Number of complaints per Fired Mobile <1(X)0> Voice Services Rate Terrestrial Backhaul (Y/N)? ltud to h.li.otc ..dilko,ioa)l--7-ltTt l, lrl <32D Unfulfilled Service Requests (broadband) <330> Detail on Atempts <4(X> <41(> <420> <430> <444> <450> <5@> <51D> <61(> <7@> <71(> Company Price Offerin8s (broadbandl <800> Operating Companies and Affiliates -<9OO> Tribal Land Offerings (Y/N)? 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Drt Fcportrd for thc Annud ncpo.tlt{ tor CAF or U nldplrnt3 catly Ort I m il dtror C th. roratha aanl.C mvc.Doa&alfrlB idrda dlt3rh. mcy of thc ml r.Dorril n{rinmr*r6. ud[rr.l nie iroto.t Eclrli*$ rd, to thc Lat ot mf lmilrhdaG tt! lrrbmrbn rrpcrtld m thlr lbrn .nd h ,, rttdr.Et3 b Bria. bmdnmdr Carrier. POTLATCH TEL C0 iNc \.i2rd ffii.rt. CERTI! r!;D ONl,rNE fter. 06/45/2014 Executrve vice PresiCenr 'drdtmr 6l Adh6ri2ed Offid. 50856d4160 ex!. trdYA.ea cod. of n nadlEffi: I )22J1)ftrDEosarfrrr$ btm. t 5 / 1 ) t 2a', a P6oE olllfully matinS fik€ nacm.rc @ thls film can br ,rnldEd by fi.i. d ffi@ uhdd th. Cffihiotions Ad ol 1934, 47 Us.C. 55 502, 5o3(bl, d ,lnc d itrpriJoMt urdc. TiJe lE ot th. Unftld Saa6 Code. 18 U.S.c. 5 foof. Page 12 REDACTED. AVAILABLE FOR PUBLIC INSPECTION <01(> StrdvAreacod€ CO'TT,AI'CE ?EL CO TNC Bruce Schicicibein 5086645455 ext. <O39> CdirdEftilAddrB-EmeilAdd?6ofeenidctrdfi.dindahlhc<GX> bruc.-sehlrfarb.lnirdarorocM.6r TO tE COiTptETED By THE REpOnililG Cttnr& rF Ail A6Eilr E FTUNG ArrilUl iEPOBTS Ot{ THE CAiit€SS IEHAU: C.rtlffcrtlon of Oftcc, to Artto.ts. .n Atdtt to Flh ArnuC B.porE fior cfF or 1l i.dpldrt3 on 8.h{ ot ntporttrt c.r.lGr c.nfrrholim io obnl tlr. lilcmlro rtorbd 6 Laraat ott r. rportlng c.rtLr Eg EUt,Iul..1.1. qlE' 5.tE'wx,ll Elf ,|ry.!+ rraG rd, !c lh. baa ot ,r, lnilLdgt. rh. E ort rd dt pdH.d !o th. rdtodrrd .gEt lt .waa lyn o0Adrrlnd^rna: dtulhdird ofG.s k: ta!of tuthdiEd offics: rd,f.kdofi.e Fh Due t,.t! fd thir fm: Pffi wil]tully maktE fJ* rtrteDaffi on thla torm c.n be poishc{ by fln. d fdfeiEre un&r ih€ CoEmunlouG Ad or 193a, 17 Us,C, !5 5o2, 503{bl, o ftre d im9ris@m.nt uids Thh lt ot th. Ud'Ed Sbes Codc. 18 U,lc. I l(DL TO If COIUPIf,IED BYTHE ruTHOTIZED AGCTT: c.rtticrtion ot AGnt Audro.lr.d to tlla ArnuC ncport3 fo. C,AF or u tcdphats m Bch.l, ot Lportlrt c*Ti.r Ior thc rueortllf onfr, Grtltt tltfl Lm rtftqild to {bGlt th. anild rupo'ti t, unlErl $rr&. splal rcdplots 6 bah.l, oa rh. n orlirf or'E I &te cportrd hUdn hGad o & dldld bv tha ?eeoathf oila.; xal tc tha Lrt ol nV fwhdlr, thc ffimton rteo.tld hGrh t.@rt P6oni wnfrly mrknt talrr ,tatef on thie fo.m €.n be punirhcd bV ,ln. or loriliturr und.a tha CoMunlcatioB Act of 1934, 17 us,c. ll 5o2, s(B(bL d fna 6 imprisonmnt u.dcr Tit!. 18 o, the U,ited sd.s Cod!, 18 UJ.C 6 1()1. REDACTED - AVAILABLE FOR PUBLIC INSPECTION Attrachments REDACTED. AVAILABLE FOR PUBLIC INSPECTION Potlatch Telephone Company, dba TDSTelecom StAtC: IDAHO StudyArea: 472210 54313(a)(1) Five Year Service Quallty lmprovement Plan pursuant to 5 5a.202(af As an lncumbent Local Exchange Carrier (ILEC) and Eligible Telecommunications Carrier (ETC), Potlatch has been providing ubiquitous, high-quality voice telecommunications services in its study area for many years. To accomplish and maintain this service level, Potlatch has made significant historical investment to deploy, operate, and maintain an integrated, highly-reliable network. !n addition to its own capital spending, Potlatch draws from the federal Universal Service Fund (USF). Universal service support has been (and continues to be) critical in enabling Potlatch's services in its rural markets to be reasonably comparable in quatity and price to services in more urban markets, as Congress mandated in the Telecommunications Act. Potlatch draws USF support because the cost of providing voice and data services in its rural study area are substantially higher than those in urban areas, and thus all of the costs cannot be recovered solely from Potlatch's customers while maintaining reasonably comparable prices. Potlatch has made investments to brang high speed data services to its customers when the level of customer revenues and universa! service support has made it financially viable to do so. For Potlatch, federal high cost support is used to help offset ongoing network costs, but the monies received cover only a portion of the cost of updating and operating the network. ln 2013, Potlatch received 5343,566 in USF support while incurring- in operating expenses and investing f in new plant. As evidenced by these support and expenditure numbers provided for the current reporting year, the universal service support that Potlatch receives covers only a fraction of its cost to provide service. Continued receipt of USF support is vital to helping Potlatch maintain reasonably comparable rates for local exchange service; and to incrementally upgrade its telecommunications facilities and equipment to help meet evolving service requirements and maintain high quality service. Because USF funding support is modest compared to Potlatch's ongoing network operatint expense, the spending of USF support money is primarily focused on repair, maintenance and incremental upgrades to maintain existing service levels rather than further expansion of broadband services deeper into the network. Given the current level of customer revenues, the level of universal support, and the technology available today, the additional costs associated with expanding broadband services to REDACTED - AVAILABLE FOR PUBLIC INSPECTION Potlatch Telephone Company, dba TDS Telecom State: IDAHO StudyArea: 472230 54.313(aX1) Five Year Service Quality tmprovement Plan purcuant to g 54.202(al unserved portions of the study area, or increasing speeds to already served portions of the study area, far exceed Potlatch's financial ability to make such investments. Potlatch, however, was able to undertake a broadband expansion project due to grant funding made available through the American Recovery and Reinvestment Act enacted by Congress in 2009. Through this program, Potlatch received stimulus funding to expand its broadband service offerings to more rural portions of its service area, as shown on the attached map, to which broadband had not been deployed, and which othenrrise would be too costly to serve at reasonable prices. ln 2OL2 and 2013, Potlatch expended - a combinationof 75% federalgrant fundingand25% Potlatch's own capital investment, in order to bring broadband to these customers. The project brings broadband service availability to approximately 305 rural premises, which otherwise would have remained unserved without this additional grant funding. The telecommunications industry continues to change rapidly and significantly as a result of the unprecedented pace of technological advances, increasing customer needs and regulatory reforms. The level of uncertainty brought about by these factors make long-range network planning a difficult task. By necessity, significant capital investment in network upgrades is cyclical. Capital expenditures in one year are typically followed by a number of years of maintenance of the network to allow time for recovery and return on the investment before the next upgrade is undertaken. Rapid and significant changes in technology are expected to continue to occur in the telecommunications industry over the next five years. Potlatch believes that its existing network architecture will enable it to incorporate many of these technological changes efficiently, but expects that such changes will also shorten product lifecycles and drive an increase in the rate of obsolescence experienced with existing network equipment. However, having the capability to evolve and being able to afford the cost to evolve, are both necessary to support the capital expenditure. REDACTED - AVAILABLE FOR PUBLIC INSPECTION Potlatch Telephone Company, dba TDS Telecom state: IDAHo StudyArea: 4722rO 5a.313(a){1f Five Year Serylce Quality lmprovement Plan pursuant to 5 5a.202(a} !n an attempt to deliver products similar to those available in more urban areas, telecom companies, like Potlatch, are under growing pressure to provide access to services and applications that are driving enormous growth in customer demand for bandwidth. Absent predictable and sufficient universal service support for broadband services, Potlatch will be unable to meet this growing demand. ln addition, Potlatch also faces significant regulatory uncertainty at this time brought about by tlg FCC Transformation Order. This Order has made it difficult to forecast and develop long-range, detailed network plans. The FCC Transformation Order adopted a number of comprehensive reforms to the universal service and intercarrier compensation mechanisms and established a new broadband-focused support mechanism, the Connect America Fund (CAF). Significant tasks related to the first phase of implementing these reforms are currently underuray, including revisions to broadband mapping data, phasedown of intercarrier compensation, and refinement of the regression analysis model for implementing expense caps and determining future support levels. Due to the complexity of the reform changes currently being implemented, but incomplete at the time of this reporting it remains unclear what level of support the CAF will provide Potlatch in future years compared to what it currently receives. Not only are there a number of uncertainties regarding the future level of universal support funding related to the reforms commenced in the FCC Transformation Order, the Order was accompanied by a Further Notice of Proposed Rulemaking seeking comment on a range of additional proposals relevant to rate of return carriers, such as Potlatch. For example, the FCC is considering (1) represcribing the authorized interstate rate-of-return, possibly to a level lower than the current lL.2SYo; (2) developing a broadband CAF mechanism for rate-of-return carriers; (3) eliminating high cost support in areas where there is an unsubsidized competitor offering service to less than 100% of customers; (4) limiting the recovery of lnterstate Common Line Support (ICLS); and (5) lowering originating switched access rates similar to terminating rates. Having these additional unknown impacts on the planning horizon (most, if not all of which could have a negative impact on Potlatch's level of support) make it impossible to predict to what extent Potlatch can rely on universal service support at historic levels for continued aid REDACTED. AVAILABLE FOR PUBLIC INSPECTION Potlatch Telephone Company, dba TDS Telecom State: IDAHO StudyArea: 472230 54.313(a)(1! Five Year Servlce Quality lmprovement Plan pursuant to S 5a.202(a) in supporting its network. Any future rulemaking that results from these proposals could have significant impacts on the future network plans of Potlatch. Given all of the uncertainty surrounding the industry, and the need for Potlatch to allocate scarce resources, invest prudently, and operate efficiently, long range predictive forecasting at any levelof granularity is difficult and subject to revision as new information becomes known. Also, the speculative nature of planning in this type of environment hinders Potlatch's ability to effectively develop long-term network build out plans based on projected future USF support. The attached schedule summarizes Potlatch's actual expenses and capitaloutlay tor20L3 and projected expenditures for 2015 - 2Ot9. The projected S-year period is based upon historical spending data, which, given the many unknown factors, may have limited value in predicting future network needs and may vary widely from actual spending incurred in the forecasted years, and thus should be treated with that in mind. The content, timing, and specific geographic locations of projects that will be undertaken in the next five years, is unknown at this time. The selection of future projects will be based on the evaluation of many factors, including current consumer demand, limited capital resources and estimated amounts of universa! service support. These and other externalfactors are not within Potlatch's control and are subject to change. Such changes may affect the assumptions and calculations regarding the optimal improvements to network facilities required to provide high-quality advanced services to Potlatch's customers. With full recognition of the difficulty in predicting exact locations, specific projects or levels of expenditures, Potlatch commits to utilize available universal service support to help maintain and improve network quality, and if feasible, deploy advanced technologies and new services, expand coverage and improve broadband speeds for its customers. REDACTED - AVAILABLE FOR PUBLIC INSPECTION e, ga eGg) (,HS-lU)etJi lJto\ I..)O\6 d ?F Fgg FE' g.; si iiI rib *9 E? ii8. e. ;,, HF. 5O (D -l H td g 39 EEE. iE.T HrFaE'EEDT€gagE Fso{ENF.ts-6v =prr6EE 6 il A,5BF 22e eD'oE qF;E i>&*!g.v*=' 9s.d ,loE* El. 6I opFl Fg -p E oo€?EBlrtli(' ootEtCx E6r-8 d6 {t\) rOr(, 6 U)a7(De o REDACTED . AVAILABLE FOR PUBLIC INSPECTION P:az BP FH-P69 *F ;E I-z> I REDACTED . AVAILABLE FOR PUBLIC INSPECTION REDACTED - AVAILABLE FOR PUBLIC INSPECTION POE^IE Effi ffAYrffilqEqffi i ii itli!' I #'r, ,ptbfli iiil liriitiI iir{liiiii ffiili RBDACTED . AVAILABLE FOR PUBLIC INSPECTION REDACTED - AVAILABLE FOR PUBLIC INSPECTION =Fr-aaiEr siE o o, A aoE,65 za!r zc36@ oI B:aol3 d3o , oo oo ! aE33 o o D z l i o oo aq 6 ood REDACTED - AVAILABLE FOR PUBLIC INSPECTION Line 330- Detailon Aftemfis (broadbandl Rub 5a.313(aX3l Potlatch Telephone Company has implemented service availability tracking tools and employee training capabilities to respond to direct customer requests for broadband services. Upon receipt of a new broadband service reguest, Potlatch Telephone Company's service advisors follow these steps for provisioning the service: 1) The Potlatch Telephone Company service advisor uses a customized service addressability software tool to determine if broadband service is available to the requested service address. lf it is determined that service is offered to the address, an installation order wlll be initiated and scheduled immediately. 2l lf the information in the service addressability tool indicates that extension of broadband service to the service address might be possible, a field service technician is dispatched to the customer premise to perform additional diagnostic testing. Such testing will determine whether there are any reasonable adjustments to the network or customer facilities which can be made to enable the provision of service. lf tests confirm that broadband service can be offered at the service address, an order is initiated and service is provisioned. 3) ln situations where Potlatch Telephone Company's terrestrial broadband service is not available to a requesting customer, Potlatch Telephone Company has partnered with Dish Network to offer dishNET satellite broadband service to customers. Potlatch Telephone Company's service advisors are trained to discuss and assist the customer in ordering dishNET broadband service. As the Commission acknowledgedl, some of the service areas served by rate of return Carriers like Potlatch Telephone Company, have characteristics that make it highly cost prohibitave to extend broadband service using terrestrial wireline technology. Except as may be noted in Potlatch Telephone Company's S-year plan attached to this filing, any further build-out of terrestrial broadband service to additional locations within its study area will be dependent upon the cost of the technology to be deployed and the capital infrastructure funding level available. 1 See ,n the Motter of Connect Americo Fund,WC Docket No. 10-9Q Order DA 13-332, released March 3, 2013 at paras 10-11. REDACTED - AVAILABLE FOR PUBLIC INSPECTION Line 510 - Description of Compliance wlth Service Quality Standards and Consumer Protestion Rule 54.313(al(51 TDS Telecommunications Corporation's ILEC companies follow applicable federaland state service quality and consumer protection rules. They comply with quality of service requirements including monitoring and reporting service quality metrics where required. TDS Telecom has implemented numerous consumer protection measures to protect customer information. For example, TDS implemented Customer Proprietary Network lnformation (CPNI) policies and procedures that are consistent with the FCCs regulations. Employees are required to complete CPNI training and in addition, employees who have access to CPNI data receive additionalguidance through written procedures regarding customer authentication. Annually, all employees are required to review TDS' Business Code of Conduct which includes information and requirements on protecting sensitive customer information from improper use and disclosure. TDS data privacy and security policies are reinforced through periodic training required of all employees. Additional consumer protection measures include TDS' use of a third-party verifier to prevent unauthorized presubscribed interexchange carrier (PlC) changes ("Slamming") and the elimination of billing and collection arrangements that could have potentially allowed unauthorized third-party charges to be added to customer's bills ("Crammingl). REDACTED . AVAILABLE FOR PUBLIC INSPECTION Une 510- Description of Funstionality ln Emergency Situations Rule sa313(a){6} Company is able to remain functional in an emergency situation through the use of back-up power to ensure functionality without an erf,ernal power source. The Company's standard for battery backup is 8 hours in offices with no generator and 4 hours in offices with a generator. This is ensured during semi- annual routine maintenance which includes battery inspection, cleaning, documentation of float vohage and cell temperature, as well as equalizatbn or replacement if necessary. ln addition, permanent generators are present at significant wire centers to maintain power ln the event a commercial power failure extends beyond battery backup capabilities. Also, portable generators are available for deployment to remote wire centers without permanent generators. The Company's network is engineered to provide maximum capacity in order to handle excess traffic in the event of traffic spikes resufting from emergency situations. Companyfacilities are remotely monitored and managed by a centralized Network Operations Center which is staffed 24 x7 ,355 days a year. Technicians are able to remotely acoess and respond to alarm conditions. By design, transport redundancy ls buih into the telephony and data network on many lwels and in the event of a hardware or circuit failure or tnffic spike, the networks are able to self-correct in many cases or, at many locations, technkians are able to manually switch network elements to standby facilitaes both locally and remotely. REDACTED - AVAILABLE FOR PUBLIC INSPECTION E d3 dso-FgFe=!.h n'3d;,^4-r!rd[* o;i 3.3 9E ao oi F F.c 5oaoBPox CrtFP.o C,d F, TtIt! 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AVAILABLE F'OR PUBLIC INSPECTION Potlatch Telephone Company - Study Area 472230 Nez Perce Tribe Juliette, lD Meeting - LLl5l2O13 10:00 am FcC - s4.313(aX9) RBDACTED. AVAILABLE FOR PUBLIC INSPECTION MEETING MINUTES ln fulfillment of its 554.313 (aX9) tribal engaBement obligation and in furtherance of the goal of establishing good working relationships with its customers located on tribal lands, Potlatch Telephone Company dlblaTDS Telecom ("Potlatch Telephone" or'TDS Telecom") met with the Nez Perce Tribe on November 5, 2013. Attendees at the meeting representing the Nez Perce Tribe were: o Danae Wilson, Department of Technology Services Manager o Christina St. Germaine, Project Leader lnformation Systems r Kim Cannon, Director of Land Services Division (present for ROW and Permitting discussion only) o DanielWatts, LegalCounsel (present for ROW and permitting discussion only) Attendees representing TDS Telecom were: o Gail Long, Manager State Government Affairs o Randy Brunes, Field Services Manager Potlatch Telephone serves the Nez Perce Tribe in its Kendrick exchange in ldaho. During the meeting, the participants discussed subjects which have been categorized below using the FCC rule and guidance published by the Office of Native Affairs and Policyl regarding specific topics that should be covered in these rneetings. Needs Assessment and Deplovment Planning The meeting began with a review of the Nez Perce reservation on a map and a discussion to identify where TDS Telecom provides service to the reservation. TDS serves a very small portion in the northeast part of the reservation, passing approximately 9O households. Danae Wilson confirmed there are approximately 15,0O0 people currently living on the entire reservation. TDS explained that al! of the homes located in its stimulus project area will be able to receive broadband services beginning in the 1s quarter of 2014. That will include most of the households located on the reservation but it will not include a small area that includes the Fish Hatchery. The area near the Fish Hatchery has only a handful of homes and it was too expensive for TDS to include in the stimulus application. l See ffice Of Native Affairs and Policy, Wireless Telecommunications Bureau, and Wireline Competition Bureau lssue Further Guidance on Tribal Government Engagement Obligation Provisions of the Connect America Fund, WC Docket No. 10-90, DA 12-1165, Released luly t9,2OL2. REDACTED. AVAILABLE FOR PUBLIC INSPECTION Danae Wilson mentioned that the Fish Hatchery has an educational component and could be considered an anchor institution. The tribe doesn't have any plans to build additional anchor institutions in the TDS serving area of the reservation. Feasibilitv and Sustainabiliw Plannine The tribe owns a wireless broadband system and is using federal funds to expand internet availability across the reservation and into some of the ceded area. There is no overlap between the TDS stimulus project and the tribe's broadband system. During this part of the discussion, it was mentioned that for future projects the tribe would be willing to discuss exchanging company provided access to DSL and construction jobs for tribal members with some amount of matching funds from the casinos. The tribe encouraged TDS to consider this proposal in the future. Marketine Services in a culturallv sensitive manner The tribe encouraged the TDS Telecom to advertise more to the Tribe. The Nez Perce representatives in the meeting were unaware of where TDS provides service. Also, they were unaware that TDS Telecom offers broadband on and off the reservation. The tribe had some suggestions for TDS. r under-writing their public radio station in exchange for advertisingo advertising in the tribal newspapero Leaving Lifeline brochures with the tribe so they can be handed out at the general membership meetings. The tribe suggested when preparing advertising materials TDS Telecom should use bright colors. TDS Telecom should also review culturaltraditions to ensure we don't use an icon that tribe members could find offensive. Risht of Wav, Other Permittinq and Review Processes A considerable amount of time was spent discussing Right of Way and Permitting because the tribe had just received a complaint from a land owner. The land owner claimed that TDS Telecom was building on his property without the proper easements. The tribe seemed confused about where the TDS Telecom planned to place its facilities. Additionally the land owner was concerned that TDS would deviate from where the existing facilities are located and place new facilities in an area close to a family cemetery. Prior to the meeting, Kim Cannon from the Nez Perce Tribe pulled the existing permits (which included a PNB permit from the 1960s) and drove past the land parcel in question. Kim concluded that the permits were correct and that the TDS Telecom reinforcement construction was properly located in the existing Right of Way. Kim stated that the TDS Telecom facilities were not near the family cemetery. The tribal representatives decided there were no additional issues and the complaint will be closed. REDACTED. AVAILABLE FOR PUBLIC INSPECTION These discussions lead to a broader conversation about the 1855 treaty and ceded territory. Daniel Watts, legal Counsel for the tribe explained that even though the ceded area is not located on the reservation, companies are required to comply with the National Historic Preservation Act and obtain proper approvals prior to commencing construction in ceded areas. Kim Cannon agreed to provide TDS Telecom a map of the ceded areas so TDS Telecom can overlay that information onto the exchange maps to ensure necessary procedures are followed. The tribe noted that county roads do not always have easements so TDS Telecom needs to verify that information prior to beginning construction. Kim also requested the chance to review a line map of where TDS facilities are located today. Kim also suggested TDS Telecom should discuss future construction projects with him prior to construction so he can speak with members potentially affected by the constructaon. Comoliance with Tribal Business and Licensins Reouirements Tribal representatives did not have any business licensing or zoning requirements at this time. However, this is under discussion and could changes in the future. Danae Wilson from Nez Perce mentioned companies building on triba! lands utilizing federal funds are subject to comply with TERO (Tribal Employment Rights Office) requirements. These requirements are designed to encourage companies to use at least 50% tribal members in construction projects on tribal lands. Follow Uo Gai! Long plans to follow up with TDS Network Services to review the line map with Kim Cannon, the tribe's Directory of Land Services. REDACTED. AVAILABLE FOR PUBLIC INSPECTION -Terms and Conditions of Voice Telephony Lifeline SeMce - 54.422(al(21 Lifeline Service Overview 1. A Lifeline cusbmer may subscribe to any local service offering available to all residenthl customers. Such local service offerings include: . Basic local exchange telephone flat rate service (Rl) which entitles the customer to an unlimited number of telephone calls within the exchange and local calling area (including EAS points) wtthout additional charges. Toll charges do not apply. . A local rneasured service (if offered by the Company). The service is priced Iower than Rl service but either a per minute or per rxessage rate also applies. The rneasured servbe plan may include an allowance of minuteVrnessages. . An expanded local calling service which is pdced higher than Rl service but incltdes a Iarger localcalling service area without incuning toll charges. . Any bundle service that includes resilential basic localexcharge service. 2. For a list of local exchange services and rates, refer to the Company's LocalExcharge tariff posted on ib website athtp:/ and/or contact the Conrpany at 1-8884ALL TDS (1€88-22$5837). (Note, not all bundles are tariffed) 3. Any of the local service offerings listed above is for a minimum one npnth period and entites the customer to telephone calls within the exchange and local calling area (including EAS points). Toll charges do not apply b such calls. 4. Tebphone Service including Lifeline service also includes -. TouchToner Acoess to 911 emergency service along with other N11 serviceso Access to operator services. Access to directory assistrance. Access to toll calling via long distrance caniero Toll restdction service at no charge for Lifeline customers Participants in Libline Assistance shal! not be disconnected ftom Local Service for non-payment of toll charges. ln addition, the Company will not deny re- establishnrent of local seruice to custoners who are eligible for Lifeline Assistance and have previously been disconnected for non-paynrent of toll charges. Liteline Assistance will not be connected if an outstanding balance is owed by the custorner for localservice. Applicable taxes levled by state, county and local taxing aufioritbs are added to localservice rates. 6. REDACTED. AVAILABLE FOR PUBLIC INSPECTION -Terms and Conditions of Voice Telephony Lifeline Service - 54.422(a)(2) STAR Packaoes STAR Packages are optional service bundles. Each package permits a customer to receive services and feafures for a flat monthly rate, for each STAR Package subscriber line provided. The STAR Package options include the following services: 1') 3 STAR Package lncludes: Residential One-Party Line, Caller lD Deluxe, Call Waiting/Cancel Call Waiting, Cal! Forwarding, and Preferred Call Forwarding (notflat rate service at some companies) The 3 STAR Package can be upgraded to include Anonymous Call Rejec{ion, Three-Way Calling, Priority Ringing, Spedal Call Acceptance, and Personal Voicemail. The charge for this upgrade is set forth under "flgf,lgce" belor (not flat rate service at some companies). 21 4STAR PackageIncludes: Residential One-Parly Line, Caller lD Deluxe, Call Waiting/Carrel Call Waiting, Call Forwarding, Pefened Call Fonrarding, Anonymous Call Rejection, and 3@ Minutes of LATA-Wide and/or Long Distance calling The 4 STAR Package can be upgraded to include Three-Way Calling, Priority Ringing, Special Call Acceptance and Personal Voicemail. The charge for this upgrade is set forth under "Elesidence' below. 3) SSTARPackagelncludes: Residential One-Pafi Line, Caller lD Deluxe, Call Waiting/Cancel Call Waiting, Call Forwarding, 3-Way Calling, Anonyrnous Cal! Rejection, Priortty Ringing, Special Call Acceptance, Prefened Call Forwarding, Personal Voice Mail, and Unlimited I-ATA- Wide and/or Long Distance calling Conditions and Limitations a. Rules, regulations, and limitatlons as specified elsewhere in the Compan/s tariffs for each individua! service willapply as part of tris Package. b. STAR Package customers may terminate their Package at any time upon notice to the Company. c. Unless terminated by the STAR Package customer or the Company. a customer wili remain enrolled in the Package, as amended ftom time-to-time, with any appllcable changes in rate, for as long as tha Plan continues to be ofiered by the Company. d. New Customers that subscribe to one of the STAR Packages will receive a waiver of all installation charyes. Residence REDACTED - AVAILABLE FOR PUBLIC INSPECTION -Terms and Conditions of Voice Telephony Lifeline Service - 54.422(a)(2) f. Service Charges will not apply when the STAR Pac*age replaces existing Local Exchange Service or if the customer requests a change ftorn the STAR Package back to Local Exchango Service. A Package Change Fee will apply when a customer downgrades from the 4 STAR or 5 STAR Package to the 3 STAR or 4 STAR Package. Customers may upgrade to a higher STAR Package without incuning a charge. The Star Package may not be combined with any other optionaltoll calling plan service, except for those specified in this offering. Customers who fail to pay the entire Package rate per month will have all STAR Package optional features removed. The customer will than be converted to the tariffed Basic Local seMce rate. Service Charges will not apply for converting services back to tarffi rates. Sucfr customers will not be permitted to re-enroll in this any of the Packages until such time as all associated unpaid balances are satisfactotily paid in full. $19.99 to $29.99 $29.99 to $39.99 $39.99 to $49.99 a. b. 1) 3 STAR Package, per line2) 4 STAR Package, per line3) 5 STAR Paekage, per line Package Upgrade (features added to existing package) Package Change Fee $5.00 $7.50 SECURITY LINE SERVICE 1. General Security Line Service is a bundle for residential customers who have their main tetecommunications service with a wireless provider but require a basic aocess line for back-up and high speed data. The bundle irrcludes a Residential Orre-Party Line and up to 1 Mbps high speed data. (Could be an LMS line at companies that provide LMS) 2. Terms and Conditions a. Securfu Line Service will be provisioned wherc facilities are available. b. Rules, regulations, and limitations as specified elsarhere in the Company's tariffs will apply to this bundle. c. No other optional services or features are allovred with this bundle, except Toll Restric-tion, Toll Restriction PIN Ovenide, Non-Published Numbers, and Non-Listed Numbers. These four services will be allorred at the rate listed RBDACTED - AVAILABLE FOR PUBLIC INSPECTION -Terms and Conditions of Voice Telephony Lifeline SeMce - 54.422(a)(2) elsewhere in the tariff. As stated in the Lifeline Service Overview, ctarges for tol! restric{ion do not appty to Lifeline Customers. d. Customers must subocribe to this service for 1year. Cancellation of the bundb prior to the one year Umehame wlll cause an early terminaUon fee of $99 to aPPlY. e. Customers must subscribe to TDS Long Distane Corporation as their long distanoe provider. t. Any toll calls will be billed at TDS Long Distane tol! rates. g. Service Connection Chargeswillnot apply. h. Optional Call plans are not avalhble with this burdle. i. SeasonalSeMce is not available with this bundle- 3. Rates and Charoes Bundle Base Rate Other data speeds may be available for an additional cfiarge. ilonthlvRab $36.95b 47.N1