HomeMy WebLinkAbout20140627CitizensTC of Idaho ETC.pdf
805 Central Expressway South
Suite 200
Allen, Texas 75013
Phone 972-908-4415
Fax 214-383-2737
Email: kimberly.a.douglass@ftr.com
June 20, 2014
Via electronic filing
Ms. Jean Jewell
Commission Secretary
Idaho Public Utilities Commission
472 West Washington Street
Boise, Idaho 83710-0074
Re: 2014 Annual ETC Filing - Citizens Telecommunications Company of Idaho
Dear Ms. Jewell:
Citizens Telecommunications Company of Idaho (“CTC Idaho”) hereby files a state affidavit and a copy
of the Form 481 that was filed with the Federal Communications Commission (FCC) on June 18, 2014 in
compliance with 47 CFR § 54.313 and 47 CFR § 54.422. Section 54.313 applies to an eligible
telecommunications carrier (ETC) receiving high-cost federal USF support. Section 54.422 applies to
ETCs receiving low-income support. Both sections require the ETC to file the annual report with the
FCC, the Universal Service Administrative Company (USAC), and its relevant state commission by July
1st.
Portions of this filing were filed confidentially at the FCC in accordance with the FCC’s Third Protective
Order.1 CTC Idaho hereby requests confidential treatment of these documents in accordance with Idaho PUC
rules.
CTC Idaho requests the Idaho Public Utilities Commission to file the annual certification regarding federal
high-cost support with the Universal Service Administrative Company (USAC) and the FCC, pursuant to 47
CFR 54.314(a).
Sincerely,
Kim Douglass
Manager - Regulatory Affairs
Attachments
1 In re: Developing a Unified Intercarrier Compensation Regime; Establishing Just and Reasonable Rates for Local Exchange Carriers; Connect
America Fund; High-Cost Universal Support; A National Broadband Plan for Our Future, CC Dkt. No. 01-92, WC Dkt Nos. 07-135, 10-90, 05-
337, GN Dkt. No. 09-51, Third Protective Order, DA 10-1749 (rel. Aug 30, 2012).
Federal Regulatory Affairs
2300 N St. NW, Suite 710 Washington DC 20037
www.Frontier.com
REDACTED—FOR PUBLIC INSPECTION
June 18, 2014
BY HAND
Marlene H. Dortch
Secretary
Federal Communications Commission
445 12th St., S.W.
Washington, D.C. 20554
Re: Connect America Fund, WC Dkt. No. 10-90; Lifeline and Link Up Reform and
Modernization, WC Dkt. No. 11-42
Dear Ms. Dortch:
Frontier Communications Corp. hereby files its annual report and certifications as required by
sections 54.313 and 54.422 of the Commission’s rules. Today Frontier is filing only the documents
relevant to the companies listed below. Frontier will complete its filings for all of its companies by
the Commission’s July 1, 2014 filing deadline. A copy of this report is also being filed with the
Universal Service Administrative Company, each relevant State public service commission in which
Frontier operates as an ETC, and relevant authorities and Tribal governments pursuant to Section
54.313(i) of the Commission’s rules.1
Portions of this filing are being made confidentially in accordance with the Federal Communications
Commission’s (“Commission”) Third Protective Order in this docket.2
Specifically, Frontier requests confidential treatment of the detailed reporting of outages lasting
longer than 30 minutes in 2013, which includes the location, cause, duration and efforts taken to
prevent further outages. This information is competitively sensitive and is not normally released to
the public; release of such sensitive data could give Frontier’s competitors an advantage in the
markets described therein.3
1 47 C.F.R. § 54.313(i) (2014).
2 In re: Developing a Unified Intercarrier Compensation Regime; Establishing Just and Reasonable Rates for Local
Exchange Carriers; Connect America Fund; High-Cost Universal Service Support; A National Broadband Plan for
Our Future, CC Dkt. No. 01-92, WC Dkt. Nos. 07-135, 10-90, 05-337, GN Dkt. No. 09-51, Third Protective Order,
DA 10-1749 (rel. Aug. 30, 2012).
3 Frontier notes that section 4.2 of the Commission’s rules, which governs disruptions of communications service,
states that reports of service disruptions are “presumed to be confidential.” 47 C.F.R. § 4.2 (2013).
REDACTED—FOR PUBLIC INSPECTION
Frontier also requests confidential treatment of its unfulfilled voice and broadband service requests.
This information is competitively sensitive as it may provide an indication of where Frontier may
target future service expansion. This information is not normally released to the public; release of
such sensitive data could give Frontier’s competitors an advantage in the markets described therein.
Finally, Frontier requests confidential treatment of its broadband price offerings. While broadband
price offerings may be publicly available on a targeted and localized basis, Frontier does not make
available a companywide description of its pricing across all markets, which is what this report
provides. This information is competitively sensitive as pricing is a key component of broadband
competition and is not normally released to the public at this scale; release of such sensitive data
could give Frontier’s competitors an advantage in the markets described therein.
The non-redacted submissions have been marked as confidential. Frontier requests that the
documents marked as confidential be withheld from public inspection. Frontier is also filing a
redacted copy of this report for public inspection.
Frontier submits today information for the following companies:
State Study Area Name SAC
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REDACTED—FOR PUBLIC INSPECTION
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Please feel free to contact me with any further questions.
Sincerely,
Michael D. Saperstein, Jr.
Vice President, Federal Regulatory Affairs
Frontier Communications
(202) 223-6807
Attachment
cc: Alex Minard
Page 1
Page 1
&&Žƌŵϰϴϭ
FCC Form 481 - Carrier Annual Reporting OMBŽŶƚƌŽůEŽ͘ 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
:ƵůLJϮϬϭϯ
<010> Study Area Code <015> Study Area Name
<020> Program Year
<030> Contact Name: Person USAC should contact
with questions about this data
<035> Contact Telephone Number:
Number of the person identified in data line <030> <039> Contact EmailĚĚƌĞƐƐ:
Email of the person identified in data line <030>
54.313
Completion
Required
54.422
Completion
Required
<100> Service Quality Improvement Reporting
<200>Outage Reporting (voice)
<210><-- check box if no outages to report
<300> Unfulfilled Service Requests (voice)
<310> Detail on Attempts (voice)
<320> Unfulfilled Service Requests (broadband)
<330>Detail on Attempts (broadband)
<400> Number of Complaints per 1,000 customers (voice)
<410> Fixed
<420> Mobile
<430> Number of Complaints per 1,000 customers (broadband)
<440> Fixed
<450> Mobile
<500>Service Quality Standards & Consumer Protection Rules Compliance
<510>
<600> Functionality in Emergency Situations
<610>
<700> Company Price Offerings (voice)
<710> Company Price Offerings (broadband)
<800> Operating Companies and Affiliates
<900> Tribal Land Offerings (Y/N)?
<1000>Voice Services Rate Comparability
<1010>
<1100> Terrestrial Backhaul (Y/N)?
<1110>
<1200> Terms and Condition for Lifeline Customers
Price Cap Carriers, Proceed to Price Cap Additional Documentation Worksheet
Including Rate-of-Return Carriers affiliated with Price Cap Local Exchange Carriers
<2000>
<2005>
Rate of Return Carriers, Proceed to ROR Additional Documentation Worksheet
<3000>
<3005>
ANNUAL REPORTING FOR ALL CARRIERS
(if yes, complete attached worksheet)
(check to indicate certification)
(if not, check to indicate certification)
(complete attached worksheet)
(attached descriptive document)
(check to indicate certification)
(complete attached worksheet)
(complete attached worksheet)
(complete attached worksheet)
(check to indicate certification)
(attached descriptive document)
(attach descriptive document)
(complete attached worksheet)
(complete attached worksheet)
(complete attached worksheet)
(attach descriptive document)
(complete attached worksheet)
(check to indicate certification)
(complete attached worksheet)
(check to indicate certification)
(attach descriptive document)
(check box when complete)
Data Collection Form
✔
✔
474427ID330.pdf
Cassandra Guinness
✔
✔
✔
✔
✔
2015
✔
✔
cassandra.guinness@ftr.com
✔
✔
✔
✔
✔
0.0
✔
✔
✔
✔
✔
CITIZENS-FRONTIER-ID
✔
5857774557 ext.
474427ID510.pdf
474427ID310.pdf
✔
1.24
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✔
474427ID610.pdf
✔
✔
✔
✔
0.0
474427
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REDACTED FOR PUBLIC INSPECTION
Page 2
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<010>
<015>
<020>
<030>
<035>
<039>
<110> Has your company received its ETC certification from the FCC? (yes / no )
<111>
If your answer to Line <110> is yes, do you have an existing §54.202(a) "5
year plan" filed with the FCC?(yes / no )
If your answer to Line <111> is yes, then you are required to file a progress
report, on line <112> delineating the status of your company's existing §
54.202(a) "5 year plan" on file with the FCC, as it relates to your provision of
voice telephony service.
<112>ƚƚĂĐŚ&ŝǀĞͲzĞĂƌ^ĞƌǀŝĐĞYƵĂůŝƚLJ/ŵƉƌŽǀĞŵĞŶƚWůĂŶŽƌ͕ŝŶƐƵďƐĞƋƵĞŶƚLJĞĂƌƐ͕
LJŽƵƌĂŶŶƵĂůƉƌŽŐƌĞƐƐƌĞƉŽƌƚĨŝůĞĚ pursuant to ϰϳ͘&͘Z͘Αϱϰ͘ϯϭϯ;ĂͿ;ϭͿ. If your company is a
CETC which only receives frozen support, your progress report is only
required to address voice telephony service.
112, contains a progress report on its five-year service quality improvement
plan pursuant to § 54.202(a). The information shall be submitted at the wire
center level or census block as appropriate.
<113> Maps detailing progress towards meeting plan targets
<114> Report how much universal service (USF) support was received
<115> How (USF) was used to improve service quality
<116> How (USF)was used to improve service coverage
<117> How (USF) was used to improve service capacity
<118>Provide an explanation of network improvement targets not met
in the prior calendar year.
Study Area Code
Study Area Name
Program Year
Contact Name - Person USAC should contact regarding this data
Contact Telephone Number - Number of person identified in data line <030>
Contact Email Address - Email Address of person identified in data line <030>
(100) Service Quality Improvement Reporting FCC Form 481
Data Collection Form OMB Control No. 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
:ƵůLJ 2013
Cassandra Guinness
2015
cassandra.guinness@ftr.com
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
Please check these boxes below to confirm that the attached documents(s), on line
Name of Attached Document
REDACTED FOR PUBLIC INSPECTION
Page 3
Page 3
(200) Service Outage Reporting (Voice)FCC Form 481
Data Collection Form OMB Control No. 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<220><a> <b1> <b2> <b3> <b4><c1><c2><d><e><f><g><h>
NORS
Reference
Number
Outage Start
Date
Outage Start
Time
Outage End
Date
Outage End
Time
Number of
Customers Affected Total Number of
Customers
911 Facilities
Affected
(Yes / No)
Service Outage
Description (Check
all that apply)
Did This Outage
Affect Multiple
Study Areas
(Yes / No)
Service Outage
Resolution
Preventative
Procedures
Cassandra Guinness
2015
cassandra.guinness@ftr.com
-- See attached
worksheet --
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
REDACTED FOR PUBLIC INSPECTION
Page ϰ
Page ϰ
(700) Price Offerings including Voice Rate Data FCC Form 481
Data Collection Form OMB Control No. 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<701>ZĞƐŝĚĞŶƚŝĂů>ŽĐĂů^ĞƌǀŝĐĞŚĂƌŐĞĨĨĞĐƚŝǀĞĂƚĞ
<702>^ŝŶŐůĞ^ƚĂƚĞͲǁŝĚĞZĞƐŝĚĞŶƚŝĂů>ŽĐĂů^ĞƌǀŝĐĞŚĂƌŐĞ
<703><a1> <a2> <a3> <b1> <b2>
State Exchange (ILEC) SAC (CETC) Rate Type
Residential Local
Service Rate
<c>
Total per line Rates and Fees
<b5>
Mandatory Extended Area
Service Charge
<b4>
State Universal Service Fee
<b3>
State Subscriber Line Charge
Cassandra Guinness
1/1/2014
2015
-- See attached worksheet
--
cassandra.guinness@ftr.com
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
REDACTED FOR PUBLIC INSPECTION
Page ϱ
Page ϱ
(710) Broadband Price Offerings FCC Form 481
Data Collection Form OMB Control No. 3060-0986
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<711><a2> <b1> <b2> <c> <d1> <d2> <d3> <d4>
Exchange (ILEC) Residential Rate
State Regulated
Fees Total Rate and Fees
Broadband Service -
Download Speed
(Mbps)
Broadband Service -
Upload Speed (Mbps)
Usage Allowance
Action Taken When
Limit Reached {select }
<a1>
Usage Allowance
(GB)
State
ͬOMB Control No. 3060-08ϭϵ
Cassandra Guinness
2015
cassandra.guinness@ftr.com
CITIZENS-FRONTIER-ID
5857774557 ext.
-- See attached
worksheet --
474427
REDACTED FOR PUBLIC INSPECTION
Page ϲ
Page ϲ
(800) Operating Companies FCC Form 481
Data Collection Form OMB Control No. 3060-0986
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<810> Reporting Carrier
<811> Holding Company
<812> Operating Company
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
ͬOMB Control No. 3060-08ϭϵ
Cassandra Guinness
Citizens Telecommunications Company of Idaho
2015
cassandra.guinness@ftr.com
Citizens Telecommunications Company of Idaho
CITIZENS-FRONTIER-ID
5857774557 ext.
-- See attached worksheet --
Frontier Communications Corporation
474427
REDACTED FOR PUBLIC INSPECTION
Page 7
Page 7
(900) Tribal Lands Reporting FCC Form 481
Data Collection Form OMB Control No. 3060-0986
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<910>Tribal Land(s) on which ETC Serves
<920> Tribal Government Engagement Obligation
Select
(Yes,No,
NA)
<921>
<922>Feasibility and sustainability planning;
<923> Marketing services in a culturally sensitive manner;
<924> Compliance with Rights of way processes
<925> Compliance with Land Use permitting requirements
<926> Compliance with Facilities Siting rules
<927> Compliance with Environmental Review processes
<928> Compliance with Cultural Preservation review processes
<929> Compliance with Tribal Business and Licensing requirements.
ͬOMB Control No. 3060-08ϭϵ
Cassandra Guinness
2015
cassandra.guinness@ftr.com
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
Name of Attached Document
If your company serves Tribal lands, please select (Yes,No, NA) for each these boxes
to confirm the status described on the attached document(s), on line 920,
demonstrates coordination with the Tribal government pursuant to
§ 54.313(a)(9) includes:
Needs assessment and deployment planning with a focus on Tribal
community anchor institutions.
REDACTED FOR PUBLIC INSPECTION
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(1100) No Terrestrial Backhaul Reporting FCC Form 481
Data Collection Form OMB Control No. 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
Please check this box to confirm no terrestrial backhaul
options exist within the supported area pursuant to § 54.313(G)
Please check this box to confirm the reporting carrier offers
broadband service of at least 1 Mbps downstream and 256 kbps
upstream within the supported area pursuant to § 54.313(G)
<1120>
<1130>
Cassandra Guinness
2015
cassandra.guinness@ftr.com
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
REDACTED FOR PUBLIC INSPECTION
Page 9
Page 9
(1200) Terms and Condition for Lifeline Customers FCC Form 481
Lifeline OMB Control No. 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
Data Collection Form :ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<1210> Terms & Conditions of Voice Telephony Lifeline Plans
<12Ϯ1>
<12Ϯ2>
<12Ϯ3>Additional charges for toll calls, and rates for each such plan.
<1220>Link to Public Website HTTP
Information describing the terms and conditions of any voice
telephony service plans offered to Lifeline subscribers,
Details on the number of minutes provided as part of the plan,
// www frontier.com/discountprograms/lifelineprogram
Cassandra Guinness
2015
cassandra.guinness@ftr.com
474427ID1210.pdf
CITIZENS-FRONTIER-ID
5857774557 ext.
✔
✔
✔
474427
Name of Attached Document
“Please check these boxes below to confirm that the attached document(s), on line 1210,
or the website listed, on line 1220, contains the required information pursuant to
§ 54.422(a)(2) annual reporting for ETCs receiving low-income support, carriers must
annually report:
REDACTED FOR PUBLIC INSPECTION
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(2000) Price Cap Carrier Additional Documentation FCC Form 481
Data Collection Form OMB Control No. 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
Including Rate-of-Return Carriers affiliated with Price Cap Local Exchange Carriers :ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
Incremental Connect America Phase I reporting
<2010> 2nd Year Certification {47 CFR § 54.313(b)(1)}
<2011>3rd Year Certification {47 CFR § 54.313(b)(2)}
Price Cap Carrier Receiving Frozen Support Certification {47 CFR § 54.312(a)}
<2012> 2013 Frozen Support Certification
<2013> 2014 Frozen Support Certification
<2014> 2015 Frozen Support Certification
<2015> 2016 and future Frozen Support Certification
Price Cap Carrier Connect America ICC Support {47 CFR § 54.313(d)}
<2016> Certification Support Used to Build Broadband
Connect America Phase II Reporting {47 CFR § 54.313(e)}
<2017>3rd year Broadband Service Certification
<2018>5th year Broadband Service Certification
<2019>Interim Progress Certification
<2021> Interim Progress Community Anchor Institutions
Name of Attached Document Listing Required Information
<2020>
CHECK the boxes below to note compliance as a recipient of Incremental Connect America Phase I support, frozen High Cost support, High Cost support to offset access charge reductions, and Connect America Phase II
support as set forth in 47 CFR § 54.313(b),(c),(d),(e) the information reported on this form and in the documents attached below is accurate.
Cassandra Guinness
2015
cassandra.guinness@ftr.com
✔
✔
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
contains the required information Please check the box to confirm that the attached document(s), on line 2021, pursuant to § 54.313 (e)(3)(ii), as a recipient of CAF Phase II support shall provide the number, names, and
addresses of community anchor institutions to which began providing access to broadband service in the preceding calendar year.
REDACTED FOR PUBLIC INSPECTION
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(3000) Rate Of Return Carrier Additional Documentation FCC Form 481
Data Collection Form OMB Control No. 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
Progress Report on 5 Year Plan(3010)
Milestone Certification {47 CFR § 54.313(f)(1)(i)}
Name of Attached Document Listing Required Information
(3012) Community Anchor Institutions {47 CFR § 54.313(f)(1)(ii)}
Name of Attached Document Listing Required Information
(3013) Is your company a Privately Held ROR Carrier {47 CFR § 54.313(f)(2)}(Yes/No)
(3014) If yes, does your company file the RUS annual report (Yes/No)
(3017)If the response is yes on line 3014, attach your company's RUS annual
report and all required documentation
Name of Attached Document Listing Required Information
(3018) If the response is no on line 3014, Is your company audited?(Yes/No)
If the response is yes on line 3018, please check the boxes below to
confirm your submission, on line 3026 pursuant to § 54.313(f)(2), contains
:
If the response is no on line 3018, please check the boxes belowto confirm your submission, on line 3026 pursuant to § 54.313(f)(2),
contains:
(3024)Underlying information subjected to an officer certification.
(3026) Attach the worksheet listing required information
Name of Attached Document Listing Required Information
(3022)
(3023)
(3025)
(3015)
(3016)
(3019)
(3020)
(3021)
Copy of their financial statement which has been subject to review by an
independent certified public accountant; or 2) a financial report in a
format comparable to RUS Operating Report for Telecommunications
Borrowers,
Underlying information subjected to a review by an independent certified
public accountant
Electronic copy of their annual RUS reports (Operating Report for
Telecommunications Borrowers)
Either a copy of their audited financial statement; or (2) a financial report in a format comparable to RUS Operating Report for Telecommunications
Management letter issued by the independent certified public accountant that performed the company’s financial audit.
(3011)
CHECK the boxes below to note compliance on its five year service quality plan (pursuant to 47 CFR § 54.202(a)) and, for privately held carriers, ensuring compliance with the financial reporting requirements set forth in 47
CFR § 54.313(f)(2). I further certify that the information reported on this form and in the documents attached below is accurate.
Cassandra Guinness
2015
cassandra.guinness@ftr.com
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
Please check this box to confirm that the attached document(s), on line 3012 contains the required information pursuant to§ 54.313 (f)(1)(ii), the carrier shall provide the number, names, and addresses of community anchor institutions to which beganproviding access to broadband service in the preceding calendar year.
Please check these boxes to confirm that the attached document(s), on line 3017, contains the required information pursuant to § 54.313(f)(2) compliance requires:
Document(s) for Balance Sheet, Income Statement and Statement of Cash Flows
Document(s) for Balance Sheet, Income Statement and Statement of Cash Flows
Document(s) for Balance Sheet, Income Statement and Statement of Cash Flows
REDACTED FOR PUBLIC INSPECTION
Page 1Ϯ
Page 1Ϯ
Certification - Reporting Carrier FCC Form 481
Data Collection Form OMB Control No. 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
TO BE COMPLETED BY THE REPORTING CARRIER, IF THE REPORTING CARRIER IS FILING ANNUAL REPORTING ON ITS OWN BEHALF:
Printed name of Authorized Officer:
ĞƌƚŝĨŝĐĂƚŝŽŶŽĨKĨĨŝĐĞƌĂƐƚŽƚŚĞĐĐƵƌĂĐLJŽĨƚŚĞĂƚĂZĞƉŽƌƚĞĚĨŽƌƚŚĞŶŶƵĂůZĞƉŽƌƚŝŶŐĨŽƌ&Žƌ>/ZĞĐŝƉŝĞŶƚƐ
Name of Reporting Carrier:
Signature of Authorized Officer:Date
/ĐĞƌƚŝĨLJƚŚĂƚ/ĂŵĂŶŽĨĨŝĐĞƌŽĨƚŚĞƌĞƉŽƌƚŝŶŐĐĂƌƌŝĞƌ͖ŵLJƌĞƐƉŽŶƐŝďŝůŝƚŝĞƐŝŶĐůƵĚĞĞŶƐƵƌŝŶŐƚŚĞĂĐĐƵƌĂĐLJŽĨƚŚĞĂŶŶƵĂůƌĞƉŽƌƚŝŶŐƌĞƋƵŝƌĞŵĞŶƚƐĨŽƌƵŶŝǀĞƌƐĂůƐĞƌǀŝĐĞƐƵƉƉŽƌƚ
ƌĞĐŝƉŝĞŶƚƐ͖ĂŶĚ͕ƚŽƚŚĞďĞƐƚŽĨŵLJŬŶŽǁůĞĚŐĞ͕ƚŚĞŝŶĨŽƌŵĂƚŝŽŶƌĞƉŽƌƚĞĚŽŶƚŚŝƐĨŽƌŵĂŶĚŝŶĂŶLJĂƚƚĂĐŚŵĞŶƚƐŝƐĂĐĐƵƌĂƚĞ͘
Title or position of Authorized Officer:
Telephone number of Authorized Officer:
Study Area Code of Reporting Carrier: Filing Due Date for this form:
Persons willfully making false statements on this form can be punished by fine or forfeiture under the Communications Act of 1934, 47 U.S.C. §§ 502, 503(b), or fine or imprisonment
under Title 18 of the United States Code, 18 U.S.C. § 1001.
CERTIFIED ONLINE
06/30/2014
5857775645 ext.
Cassandra Guinness
Ken Mason
2015
06/11/2014
cassandra.guinness@ftr.com
CITIZENS-FRONTIER-ID
VP, Business Operations
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
474427
REDACTED FOR PUBLIC INSPECTION
Page 1ϯ
Page 1ϯ
Certification - Agent / Carrier FCC Form 481
Data Collection Form OMB Control No. 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
ĞƌƚŝĨŝĐĂƚŝŽŶŽĨŐĞŶƚƵƚŚŽƌŝnjĞĚƚŽ&ŝůĞŶŶƵĂůZĞƉŽƌƚƐĨŽƌ&Žƌ>/ZĞĐŝƉŝĞŶƚƐŽŶĞŚĂůĨŽĨZĞƉŽƌƚŝŶŐĂƌƌŝĞƌ
TO BE COMPLETED BY THE AUTHORIZED AGENT:
Telephone number of Authorized Agent or Employee of Agent:
Signature of Authorized Agent or Employee of Agent:
Name of Authorized Agent or Employee of Agent:
I, as agent for the reporting carrier, certify that I am authorized to submit the annual reports for universal service support recipients on behalf of the reporting carrier; I have provided
the data reported herein based on data provided by the reporting carrier; and, to the best of my knowledge, the information reported herein is accurate.
Date:
Printed name of Authorized Agent or Employee of Agent:
Title or position of Authorized Agent or Employee of Agent
Name of Reporting Carrier:
Study Area Code of Reporting Carrier: Filing Due Date for this form:
Printed name of Authorized Officer:
Name of Reporting Carrier:
Study Area Code of Reporting Carrier:
Title or position of Authorized Officer:
Telephone number of Authorized Officer:
Filing Due Date for this form:
TO BE COMPLETED BY THE REPORTING CARRIER, IF AN AGENT IS FILING ANNUAL REPORTS ON THE CARRIER'S BEHALF:
ĞƌƚŝĨŝĐĂƚŝŽŶŽĨKĨĨŝĐĞƌƚŽƵƚŚŽƌŝnjĞĂŶŐĞŶƚƚŽ&ŝůĞŶŶƵĂůZĞƉŽƌƚƐĨŽƌ&Žƌ>/ZĞĐŝƉŝĞŶƚƐŽŶĞŚĂůĨŽĨZĞƉŽƌƚŝŶŐĂƌƌŝĞƌ
I certify that (Name of Agent)_______________________________________________________ is authorized to submit the information reported on behalf of the reporting carrier. I
also certify that I am an officer of the reporting carrier; my responsibilities include ensuring the accuracy of the annual data reporting requirements provided to the authorized
agent; and, to the best of my knowledge, the reports and data provided to the authorized agent is accurate.
Date:
Name of Authorized Agent:
Signature of Authorized Officer:
Persons willfully making false statements on this form can be punished by fine or forfeiture under the Communications Act of 1934, 47 U.S.C. §§ 502, 503(b), or fine or imprisonment
under Title 18 of the United States Code, 18 U.S.C. § 1001.
Persons willfully making false statements on this form can be punished by fine or forfeiture under the Communications Act of 1934, 47 U.S.C. §§ 502, 503(b), or fine or imprisonment under Title
18 of the United States Code, 18 U.S.C. § 1001.
Cassandra Guinness
2015
cassandra.guinness@ftr.com
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
REDACTED FOR PUBLIC INSPECTION
Attachments
REDACTED FOR PUBLIC INSPECTION
FCC Form 481
Line 100 – Service Quality Improvement Reporting
[47 CFR 54.313(a)(1)]
In the FCC’s Public Notice DA 14-951, released May 1, 2014, the FCC waived the
requirement for price cap ETCs to file a five-year plan.1
1 The Public Notice stated, in relevant part:
We now grant a waiver of this requirement for price cap ETCs for an additional year.
Because the Bureau just finalized the Connect America Cost Model, and price cap
carriers have not yet had the opportunity to make a state-level commitment for Connect
America Phase II, we find that it is not in the public interest to require price cap ETCs to
file new five-year plans in 2014 for the same reason as last year: they do not yet know
which areas they will be serving in the future.
REDACTED FOR PUBLIC INSPECTION
(200) Service Outage Reporting (Voice)FCC Form 481
Data Collection Form OMB Control No. 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<220>
<a> <b1> <b2> <b3> <b4> <c1> <c2> <d> <e> <f> <g> <h>
NORS
Reference
Number Outage Start
Date
Start
Time
Outage End
Date
End
Time
ƵƐƚŽŵĞƌƐ
Affected
Number of
Customers
Facilities
Affected
(Yes / No)
Service Outage
Description (Check
all that apply)
Did This Outage
Affect Multiple
Study Areas
(Yes / No)
Service Outage
Resolution
Preventative
Procedures
Outage Outage Number of Total
91ϭ
Cassandra Guinness
2015
cassandra.guinness@ftr.com
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
REDACTED FOR PUBLIC INSPECTION
Page 1 of 1
Draft FCC Form 481 (Pending OMB Approval)
Line 310 - Unfulfilled Voice Telephony Service Requests Resolution
(Business and Residence; No Special Access)
State:IDAHO Year:2013
Study Area Code:CTC Idaho
Study Area Name:474427
(A)(B)( C)(D)(E)
Date of Potential
Customer's Request
(mm/dd/yyyy)
Date When the Request was
Considered Unfulfilled
(mm/dd/yyyy)
Name of Exchange/
Wire Center Description of Service Request
How Service Fulfillment was
Attempted/Reason for Unfulfillment (If fulfilled
in 2014, include date of fulfillment)
REDACTED FOR PUBLIC INSPECTION
Page 1 of 5
FCC Form 481
Line 330 - Unfulfilled Broadband Service Requests Resolution
State:Idaho Year: 2013
Study Area Code: 474427
Study Area Name:Citizens
Telecommunications
Company Of Idaho
(A)(B)( C)(D)(E)
Date of Potential
Customer's Request
(mm/dd/yyyy)
Date When the Request
was Considered
Unfulfilled
(mm/dd/yyyy)
Name of Exchange/
Wire Center
Description of Service
Request
How Service Fulfillment was Attempted/Reason
for Unfulfillment
(If fulfilled in 2013, include date of fulfillment.)
REDACTED FOR PUBLIC INSPECTION
Page 2 of 5
FCC Form 481
Line 330 - Unfulfilled Broadband Service Requests Resolution
State:Idaho Year: 2013
Study Area Code: 474427
Study Area Name:Citizens
Telecommunications
Company Of Idaho
(A)(B)( C)(D)(E)
Date of Potential
Customer's Request
(mm/dd/yyyy)
Date When the Request
was Considered
Unfulfilled
(mm/dd/yyyy)
Name of Exchange/
Wire Center
Description of Service
Request
How Service Fulfillment was Attempted/Reason
for Unfulfillment
(If fulfilled in 2013, include date of fulfillment.)
REDACTED FOR PUBLIC INSPECTION
Page 3 of 5
FCC Form 481
Line 330 - Unfulfilled Broadband Service Requests Resolution
State:Idaho Year: 2013
Study Area Code: 474427
Study Area Name:Citizens
Telecommunications
Company Of Idaho
(A)(B)( C)(D)(E)
Date of Potential
Customer's Request
(mm/dd/yyyy)
Date When the Request
was Considered
Unfulfilled
(mm/dd/yyyy)
Name of Exchange/
Wire Center
Description of Service
Request
How Service Fulfillment was Attempted/Reason
for Unfulfillment
(If fulfilled in 2013, include date of fulfillment.)
REDACTED FOR PUBLIC INSPECTION
Page 4 of 5
FCC Form 481
Line 330 - Unfulfilled Broadband Service Requests Resolution
State:Idaho Year: 2013
Study Area Code: 474427
Study Area Name:Citizens
Telecommunications
Company Of Idaho
(A)(B)( C)(D)(E)
Date of Potential
Customer's Request
(mm/dd/yyyy)
Date When the Request
was Considered
Unfulfilled
(mm/dd/yyyy)
Name of Exchange/
Wire Center
Description of Service
Request
How Service Fulfillment was Attempted/Reason
for Unfulfillment
(If fulfilled in 2013, include date of fulfillment.)
REDACTED FOR PUBLIC INSPECTION
Page 5 of 5
FCC Form 481
Line 330 - Unfulfilled Broadband Service Requests Resolution
State:Idaho Year: 2013
Study Area Code: 474427
Study Area Name:Citizens
Telecommunications
Company Of Idaho
(A)(B)( C)(D)(E)
Date of Potential
Customer's Request
(mm/dd/yyyy)
Date When the Request
was Considered
Unfulfilled
(mm/dd/yyyy)
Name of Exchange/
Wire Center
Description of Service
Request
How Service Fulfillment was Attempted/Reason
for Unfulfillment
(If fulfilled in 2013, include date of fulfillment.)
REDACTED FOR PUBLIC INSPECTION
Line 510 – Description of Compliance with Service Quality Standards and Consumer Protection:
The Frontier ILEC companies certify that they comply with applicable state and FCC service
quality standards. Service quality metrics are monitored and reported on a monthly basis.
Frontier has implemented numerous Consumer Protection measures to protect customer
information from improper use and disclosure as well as to protect against fraud. For example,
Frontier has implemented Customer Proprietary Network Information (policies and procedures)
that are consistent with the FCC’s regulations. Frontier regularly trains employees who have
access to CPNI on the rules and our procedures for securing accounts and authenticating
callers. Frontier also has a comprehensive Identity Theft Protection Program (or Red Flag
program) which is consistent with the FTC’s guidance on measures to detect and prevent
identity theft. All employees are trained on Frontier’s Code of Business Conduct and Ethics,
which requires employees to protect sensitive customer information from improper use and
disclosure. Frontier also has a Data Privacy and Security policy which applies to all employees.
Further, Frontier also has implemented a strict third-party qualification protocol to prevent
unauthorized charges (“Cramming”) from appearing on customer’s bills. Frontier also follows a
“First Call” resolution policy, which aims to resolve customer complaints about unauthorized
charges in one call, without referral to any third party. In addition to the foregoing, Frontier,
has implemented customary IT security measures to protect our network and customer
information.
Frontier certifies compliance with Idaho state consumer protection rules; Idaho Telephone
Customer Relations Rules, IDAPA 31.41.01.
The Idaho state consumer protection rules are available at:
http://www.puc.idaho.gov/laws/Telephone_customer_relations_rules_2010.pdf
REDACTED FOR PUBLIC INSPECTION
Row 610 - Description of Functionality in Emergency Situations
In December 2013, the FCC adopted new rules to promote 911 resiliency. Frontier is currently
reviewing its back-up power, circuit auditing and network monitoring practices to ensure
compliance with the FCC’s direction. Frontier’s procedures are described below; to the extent
that there is any conflict between the FCC’s new 911 resiliency rules and Frontier’s existing
procedures, the existing procedures will be updated to conform to FCC standards within the
timeframe specified by the FCC.
The Frontier ILEC companies certify that they follow best practices that are designed to allow
them to remain functional in an emergency situation through the use of back-up power to
ensure functionality in the event of a limited commercial power failure. Frontier’s policy is that
at sites where there is a generator, it will also have batteries capable of providing three-to-four
hours of backup power. Sites that are provisioned to allow portable generators typically have up
to eight hours of battery backup power available. Frontier adheres to formal maintenance and
testing schedules of batteries and generators based on the GTE practices, the Bell standard and
manufacturer standards. Batteries are load tested routinely. On site generators are tested
monthly with an annual “blackout” test also incorporated. Routine maintenance occurs regularly
throughout the year. Portable generators are load tested once a year along with performing
the manufacturer recommended maintenance.
The companies’ network is engineered to provide maximum capacity in order to handle excess
traffic in the event of traffic spikes resulting from emergency situations. Carrier audits its
circuits in order to provide redundancy in its network where feasible for use in re-rerouting
traffic when facilities are damaged.
REDACTED FOR PUBLIC INSPECTION
(700) Price Offerings including Voice Rate Data FCC Form 481
Data Collection Form OMB Control No. 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<701>ZĞƐŝĚĞŶƚŝĂů>ŽĐĂů^ĞƌǀŝĐĞŚĂƌŐĞĨĨĞĐƚŝǀĞĂƚĞ
<702>^ŝŶŐůĞ^ƚĂƚĞͲǁŝĚĞZĞƐŝĚĞŶƚŝĂů>ŽĐĂů^ĞƌǀŝĐĞŚĂƌŐĞ
<703>
<a1><a2><a3> <b1><b2>
State Exchange (ILEC) SAC (CETC) Rate Type
Residential Local
Service Rate
<c>
Total per line Rates and Fees
<b5>
Mandatory Extended Area
Service Charge
<b4>
State Universal Service Fee
<b3>
State Subscriber Line Charge
Cassandra Guinness
1/1/2014
23.16
16.15
2015
cassandra.guinness@ftr.com
0.0All - Flat
All - Measured 0.0
CITIZENS-FRONTIER-ID
ID
ID MS
5857774557 ext.
FR
0.0
0.023.0
15.99
474427
0.16
0.16
REDACTED FOR PUBLIC INSPECTION
(710) Broadband Price Offerings FCC Form 481
Data Collection Form OMB Control No. 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<711><a1><a2><b1> <b2> <c> <d1> <d2><d3> <d4>
State Exchange (ILEC)Residential
Rate
State Regulated
Fees
Broadband Service -
Download Speed
;DďƉƐͿ
Cassandra Guinness
2015
cassandra.guinness@ftr.com
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
Total Rates
and Fees
Broadband Service
-Upload Speed (Mbps)
Usage Allowance
Action Taken
When Limit Reached {select}
Usage Allowance
(GB)
REDACTED FOR PUBLIC INSPECTION
(710) Broadband Price Offerings FCC Form 481
Data Collection Form OMB Control No. 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<711><a1><a2><b1> <b2> <c> <d1> <d2><d3> <d4>
State Exchange (ILEC)Residential
Rate
State Regulated
Fees
Broadband Service -
Download Speed
;DďƉƐͿ
Cassandra Guinness
2015
cassandra.guinness@ftr.com
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
Total Rates
and Fees
Broadband Service
-Upload Speed (Mbps)
Usage Allowance
Action Taken
When Limit Reached {select}
Usage Allowance
(GB)
REDACTED FOR PUBLIC INSPECTION
(710) Broadband Price Offerings FCC Form 481
Data Collection Form OMB Control No. 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<711><a1><a2><b1> <b2> <c> <d1> <d2><d3> <d4>
State Exchange (ILEC)Residential
Rate
State Regulated
Fees
Broadband Service -
Download Speed
;DďƉƐͿ
Cassandra Guinness
2015
cassandra.guinness@ftr.com
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
Total Rates
and Fees
Broadband Service
-Upload Speed (Mbps)
Usage Allowance
Action Taken
When Limit Reached {select}
Usage Allowance
(GB)
REDACTED FOR PUBLIC INSPECTION
(710) Broadband Price Offerings FCC Form 481
Data Collection Form OMB Control No. 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<711><a1><a2><b1> <b2> <c> <d1> <d2><d3> <d4>
State Exchange (ILEC)Residential
Rate
State Regulated
Fees
Broadband Service -
Download Speed
;DďƉƐͿ
Cassandra Guinness
2015
cassandra.guinness@ftr.com
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
Total Rates
and Fees
Broadband Service
-Upload Speed (Mbps)
Usage Allowance
Action Taken
When Limit Reached {select}
Usage Allowance
(GB)
REDACTED FOR PUBLIC INSPECTION
(710) Broadband Price Offerings FCC Form 481
Data Collection Form OMB Control No. 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<711><a1><a2><b1> <b2> <c> <d1> <d2><d3> <d4>
State Exchange (ILEC)Residential
Rate
State Regulated
Fees
Broadband Service -
Download Speed
;DďƉƐͿ
Cassandra Guinness
2015
cassandra.guinness@ftr.com
CITIZENS-FRONTIER-ID
5857774557 ext.
474427
Total Rates
and Fees
Broadband Service
-Upload Speed (Mbps)
Usage Allowance
Action Taken
When Limit Reached {select}
Usage Allowance
(GB)
REDACTED FOR PUBLIC INSPECTION
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
(800) Operating Companies FCC Form 481
Data Collection Form OMB Control No. 3060-0986
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<810> Reporting Carrier
<811> Holding Company
<812> Operating Company
ͬOMB Control No. 3060-08ϭϵ
Cassandra Guinness
Citizens Telecommunications Company of Idaho
Frontier Communications of California
Frontier Communications of California
Frontier Citizens Utilities Rural
Frontier Communications of the Southwest Inc.
Frontier Navajo Communications / Frontier Navajo Communications Company
Frontier Communications of California
Frontier Communications of the South, LLC
2015
Frontier Communications of the White Mountains
Frontier Communications of Alabama, LLC
Frontier Communications of Lamar County, LLC
Frontier Comm. Northwest, Inc (ID-GTE)
CTC Illinois
Frontier Comm. of Iowa, Inc.
CTC Idaho
Frontier Comm. of Fairmount
Frontier Comm. of Georgia, Inc.
CTC-California (Global Valley)
Frontier of the South - Florida
Frontier Comm. of the Southwest, Inc (CA-Contel)
CTC California (West Coast)
cassandra.guinness@ftr.com
Frontier Comm.- Midland, Inc.
Frontier Comm. of Illinois, Inc.
Frontier Comm. - Schuyler, Inc.
Citizens Telecommunications Company of Idaho
CITIZENS-FRONTIER-ID
5857774557 ext.
542315
542344
541863
341183
472416
474427
351127
220387
220362
210318
341055
341079
341038
CTC California (Tuolomne)
Frontier of the South - Alabama
Frontier Comm. of Lamar County
Citizens Utilities Rural Company
CTC White Mountains
Navajo Comm - Arizona
Frontier Comm. of the Southwest, Inc (AZ-Contel)
CTC California (Golden St)
CTC California
Frontier Comm. of Alabama, Inc.
Frontier Communications Corporation
474427
Frontier Citizens Communications of Illinois
Frontier Communications Northwest Inc.
Frontier Communications of Idaho
Frontier Communications of Iowa, LLC
Frontier Communications of Georgia LLC
Frontier Communications of Fairmount LLC
Frontier Communications of the South, LLC
Frontier Communications of California
Frontier Communications of California
Frontier Communications of the Southwest Inc.
454449
542308
543402
544342
Frontier Communications of Illinois, Inc.
250301
250306
454426
250318
Frontier Communications - Midland, Inc.
452302
Frontier Communications - Schuyler, Inc.
452172
REDACTED FOR PUBLIC INSPECTION
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
(800) Operating Companies FCC Form 481
Data Collection Form OMB Control No. 3060-0986
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<810> Reporting Carrier
<811> Holding Company
<812> Operating Company
ͬOMB Control No. 3060-08ϭϵ
Cassandra Guinness
Citizens Telecommunications Company of Idaho
Frontier Communications of Indiana LLC
Frontier Communications of Thorntown LLC
Frontier Communications of the Carolinas LLC
Frontier Communications of DePue, Inc.
Frontier North Inc.
Frontier North Inc.
Frontier Communications of Orion, Inc.
2015
Frontier Communications - Prairie, Inc.
Frontier Communications of Lakeside, Inc.
Frontier Communications of Mt. Pulaski, Inc.
Frontier Comm. of Minnesota, Inc.
Frontier Comm. of Mississippi
CTC Minnesota-Lakes
CTC Minnesota-South
Frontier Midstates, Inc (MI-Alltel)
Frontier North, Inc (MI-GTE)
Frontier North, Inc (IN-GTE)
Frontier Comm. of Michigan, Inc.
Frontier Midstates, Inc (IN-Alltel)
Frontier North, Inc (IN-Contel)
cassandra.guinness@ftr.com
Frontier Comm. of the Carolinas, Inc (NC-Contel)
Frontier Comm. of the Carolinas, Inc (NC-GTE)
CTC Montana
Citizens Telecommunications Company of Idaho
CITIZENS-FRONTIER-ID
5857774557 ext.
320772
320779
323034
280460
361367
367123
361123
310695
313033
310682
230509
484322
230479
Frontier Comm. of Thorntown, Inc.
Frontier Comm. of Orion, Inc.
Frontier Comm. of Mt. Pulaski
Frontier Comm. of the Carolinas, Inc (IL-Alltel)
Frontier Comm. of Prairie, Inc.
Frontier North, Inc (IL-GTE)
Frontier Comm.-DePue, Inc.
Frontier Comm. of Indiana, Inc.
Frontier North, Inc. (IL-Contel)
Frontier Comm. of Lakeside, Inc.
Frontier Communications Corporation
474427
Frontier Communications of Mississippi LLC
Frontier Communications of Minnesota, Inc.
Frontier Citizens Communications of Minnesota
Frontier Citizens Communications of Minnesota
Frontier North Inc.
Frontier Midstates Inc.
Frontier Communications of Michigan, Inc.
Frontier North Inc.
Frontier North Inc.
Frontier Midstates Inc.
341015
341036
320750
320828
Frontier Communications of the Carolinas LLC
341061
341011
341073
341067
Frontier Communications of the Carolinas LLC
340998
Frontier Communications of Montana
343035
REDACTED FOR PUBLIC INSPECTION
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
(800) Operating Companies FCC Form 481
Data Collection Form OMB Control No. 3060-0986
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<810> Reporting Carrier
<811> Holding Company
<812> Operating Company
ͬOMB Control No. 3060-08ϭϵ
Cassandra Guinness
Citizens Telecommunications Company of Idaho
Frontier Ogden Telephone Company
Frontier Communications of New York, Inc.
Frontier Communications of the Southwest Inc.
Frontier Communications of New York
Frontier Communications of New York
Frontier Communications of New York
Fronter Communications of Nevada
2015
Fronter Communications of Nevada
Frontier Communications of Nebraska
Frontier Navajo Communications / Frontier Navajo Communications Company
Commonwealth of PA
Frontier Comm. of Breezewood
CTC Oregon
Frontier Comm. Northwest, Inc (OR-GTE)
Frontier North, Inc (OH-GTE)
Frontier of Michigan, Inc. - Ohio
Frontier Comm.-Seneca Gorham
Frontier Telephone of Rochester
Frontier Comm. of Sylvan Lake
Frontier Comm.-Ausable Valley
cassandra.guinness@ftr.com
Frontier Comm. of Oswayo River
Frontier Comm. of Pennsylvania
Frontier Comm. of Canton, Inc.
Citizens Telecommunications Company of Idaho
CITIZENS-FRONTIER-ID
5857774557 ext.
150122
150072
150128
170149
170161
532416
533401
300682
300615
150121
170194
170152
170168
Frontier Comm. of New York
CTC of Nevada - North
Navajo Comm - New Mexico
Frontier Comm. of the Southwest, Inc (NV-Contel)
CTC of Nevada - South
CTC of NY - Upstate
CTC of NY - Red Hook
CTC Ogden, Inc.
CTC of NY - Western Counties
CTC Nebraska
Frontier Communications Corporation
474427
Frontier Communications of Breezewood, LLC
Frontier Communications Commonwealth Telephone Company
Frontier Communications Northwest Inc.
Frontier Communications of Oregon
Frontier Communications of Michigan, Inc.
Frontier North Inc.
Frontier Telephone of Rochester, Inc.
Frontier Communications of Seneca-Gorham, Inc.
Frontier Communications of AuSable Valley, Inc.
Frontier Communications of Sylvan Lake, Inc.
154532
154534
150110
150100
Frontier Communications of Pennsylvania, LLC
494449
371128
554432
554431
Frontier Communications of Oswayo River LLC
154533
Frontier Communications of Canton, LLC
552302
REDACTED FOR PUBLIC INSPECTION
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
(800) Operating Companies FCC Form 481
Data Collection Form OMB Control No. 3060-0986
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<810> Reporting Carrier
<811> Holding Company
<812> Operating Company
ͬOMB Control No. 3060-08ϭϵ
Cassandra Guinness
Citizens Telecommunications Company of Idaho
Frontier Communications Northwest Inc.
Frontier Communications - St. Croix LLC
Frontier Communications of the Volunteer State
Frontier Communications of Utah
Frontier Navajo Communications / Frontier Navajo Communications Company
Frontier Communications Northwest Inc.
Frontier Communications of the Carolinas LLC
2015
Frontier Communications of Tennessee
Frontier Communications of Lakewood, LLC
Frontier Communications of the Carolinas LLC
CTC West Virginia - Bluefield
CTC West Virginia - Mountain St.
Rhinelander Telco - Rhinelander
Rhinelander Telco - Rib Lake
Rhinelander Telco - Crandon
Rhinelander Telco - Headwaters
Frontier Comm. of Wisconsin, Inc.
Frontier North, Inc (WI-GTE)
Frontier Comm. of Mondovi, Inc.
Frontier Comm. of Viroqua, Inc.
cassandra.guinness@ftr.com
Frontier West Virginia, Inc
Frontier Comm. of Alabama, Inc.
CTC West Virginia - St. Marys
Citizens Telecommunications Company of Idaho
CITIZENS-FRONTIER-ID
5857774557 ext.
330964
330967
330912
200271
204339
330941
330940
330891
330870
330886
205050
204338
250306
Frontier Comm of St. Croix
Frontier Comm. of the Carolinas, Inc (SC-GTE)
Frontier Comm. of the Carolinas, Inc (SC-Contel)
CTC Volunteer State
CTC Tennessee
Navajo Comm - Utah
CTC Utah
Frontier Comm. Northwest, Inc (WA-GTE)
Frontier Comm. Northwest, Inc (WA-Contel)
Frontier Comm.of Lakewood, Inc
Frontier Communications Corporation
474427
Frontier Communications of West Virginia
Frontier Communications of West Virginia
Rib Lake Telecom, Inc.
Frontier Rhinelander Telephone Company
Frontier Rhinelander Telephone Company
Frontier Rhinelander Telephone Company
Frontier North Inc.
Frontier Communications of Wisconsin LLC
Frontier Communications of Viroqua LLC
Frontier Communications of Mondovi LLC
504449
522449
522416
330944
Frontier Communications of Alabama, LLC
240526
170178
294336
240479
Frontier West Virginia Inc.
504429
Frontier Communications of West Virginia
290580
REDACTED FOR PUBLIC INSPECTION
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
(800) Operating Companies FCC Form 481
Data Collection Form OMB Control No. 3060-0986
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<810> Reporting Carrier
<811> Holding Company
<812> Operating Company
ͬOMB Control No. 3060-08ϭϵ
Cassandra Guinness
Citizens Telecommunications Company of Idaho
Frontier Communications of California
Frontier Communications of the Southwest Inc.
Frontier Communications of the Southwest Inc.
Frontier Navajo Communications / Frontier Navajo Communications Company
Frontier Communications of California
Frontier Communications of California
Frontier Communications of the White Mountains
2015
Frontier Citizens Utilities Rural
Frontier Communications of Lamar County, LLC
Frontier Communications of the South, LLC
CTC Illinois
Frontier Comm. - Schuyler, Inc.
CTC Idaho
Frontier Comm. Northwest, Inc (ID-GTE)
Frontier Comm. of Georgia, Inc.
Frontier Comm. of Iowa, Inc.
Frontier of the South - Florida
Frontier Comm. of Fairmount
CTC California (West Coast)
CTC-California (Global Valley)
cassandra.guinness@ftr.com
Frontier Comm. of Illinois, Inc.
Frontier Comm. of Lakeside, Inc.
Frontier Comm.- Midland, Inc.
Citizens Telecommunications Company of Idaho
CITIZENS-FRONTIER-ID
5857774557 ext.
210318
542315
542344
341079
341183
472416
474427
351127
220387
220362
341038
341055
341011
Frontier Comm. of the Southwest, Inc (CA-Contel)
CTC White Mountains
Frontier of the South - Alabama
Frontier Comm. of the Southwest, Inc (AZ-Contel)
Citizens Utilities Rural Company
CTC California
Navajo Comm - Arizona
CTC California (Tuolomne)
CTC California (Golden St)
Frontier Comm. of Lamar County
Frontier Communications Corporation
474427
Frontier Communications - Schuyler, Inc.
Frontier Citizens Communications of Illinois
Frontier Communications Northwest Inc.
Frontier Communications of Idaho
Frontier Communications of Iowa, LLC
Frontier Communications of Georgia LLC
Frontier Communications of Fairmount LLC
Frontier Communications of the South, LLC
Frontier Communications of California
Frontier Communications of California
542308
543402
544342
541863
Frontier Communications of Lakeside, Inc.
250318
250301
452172
454426
Frontier Communications of Illinois, Inc.
454449
Frontier Communications - Midland, Inc.
452302
REDACTED FOR PUBLIC INSPECTION
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
(800) Operating Companies FCC Form 481
Data Collection Form OMB Control No. 3060-0986
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<810> Reporting Carrier
<811> Holding Company
<812> Operating Company
ͬOMB Control No. 3060-08ϭϵ
Cassandra Guinness
Citizens Telecommunications Company of Idaho
Frontier Communications of Thorntown LLC
Frontier Midstates Inc.
Frontier Communications of DePue, Inc.
Frontier North Inc.
Frontier North Inc.
Frontier Communications of Indiana LLC
Frontier Communications - Prairie, Inc.
2015
Frontier Communications of the Carolinas LLC
Frontier Communications of Mt. Pulaski, Inc.
Frontier Communications of Orion, Inc.
Frontier Comm. of Mississippi
CTC Montana
CTC Minnesota-South
Frontier Comm. of Minnesota, Inc.
Frontier North, Inc (MI-GTE)
CTC Minnesota-Lakes
Frontier Comm. of Michigan, Inc.
Frontier Midstates, Inc (MI-Alltel)
Frontier North, Inc (IN-Contel)
Frontier North, Inc (IN-GTE)
cassandra.guinness@ftr.com
Frontier Comm. of the Carolinas, Inc (NC-GTE)
CTC Nebraska
Frontier Comm. of the Carolinas, Inc (NC-Contel)
Citizens Telecommunications Company of Idaho
CITIZENS-FRONTIER-ID
5857774557 ext.
310682
320772
320779
484322
280460
361367
367123
361123
310695
313033
230479
230509
371128
Frontier Midstates, Inc (IN-Alltel)
Frontier Comm. of Prairie, Inc.
Frontier Comm. of Orion, Inc.
Frontier Comm.-DePue, Inc.
Frontier Comm. of the Carolinas, Inc (IL-Alltel)
Frontier North, Inc. (IL-Contel)
Frontier North, Inc (IL-GTE)
Frontier Comm. of Thorntown, Inc.
Frontier Comm. of Indiana, Inc.
Frontier Comm. of Mt. Pulaski
Frontier Communications Corporation
474427
Frontier Communications of Montana
Frontier Communications of Mississippi LLC
Frontier Communications of Minnesota, Inc.
Frontier Citizens Communications of Minnesota
Frontier Citizens Communications of Minnesota
Frontier North Inc.
Frontier Midstates Inc.
Frontier Communications of Michigan, Inc.
Frontier North Inc.
Frontier North Inc.
341036
320750
320828
323034
Frontier Communications of Nebraska
341067
341061
343035
341073
Frontier Communications of the Carolinas LLC
341015
Frontier Communications of the Carolinas LLC
340998
REDACTED FOR PUBLIC INSPECTION
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
(800) Operating Companies FCC Form 481
Data Collection Form OMB Control No. 3060-0986
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<810> Reporting Carrier
<811> Holding Company
<812> Operating Company
ͬOMB Control No. 3060-08ϭϵ
Cassandra Guinness
Citizens Telecommunications Company of Idaho
Frontier Communications of New York, Inc.
Frontier Communications of Sylvan Lake, Inc.
Frontier Communications of New York
Frontier Communications of New York
Frontier Communications of New York
Frontier Ogden Telephone Company
Fronter Communications of Nevada
2015
Frontier Communications of the Southwest Inc.
Frontier Navajo Communications / Frontier Navajo Communications Company
Fronter Communications of Nevada
Frontier Comm. of Breezewood
Frontier Comm. of Canton, Inc.
Frontier Comm. Northwest, Inc (OR-GTE)
Commonwealth of PA
Frontier of Michigan, Inc. - Ohio
CTC Oregon
Frontier Telephone of Rochester
Frontier North, Inc (OH-GTE)
Frontier Comm.-Ausable Valley
Frontier Comm.-Seneca Gorham
cassandra.guinness@ftr.com
Frontier Comm. of Pennsylvania
Frontier Comm.of Lakewood, Inc
Frontier Comm. of Oswayo River
Citizens Telecommunications Company of Idaho
CITIZENS-FRONTIER-ID
5857774557 ext.
150121
150122
150072
170152
170149
170161
532416
533401
300682
300615
170168
170194
170178
Frontier Comm. of Sylvan Lake
CTC of Nevada - South
CTC of Nevada - North
CTC of NY - Red Hook
Frontier Comm. of the Southwest, Inc (NV-Contel)
CTC of NY - Western Counties
CTC of NY - Upstate
Frontier Comm. of New York
CTC Ogden, Inc.
Navajo Comm - New Mexico
Frontier Communications Corporation
474427
Frontier Communications of Canton, LLC
Frontier Communications of Breezewood, LLC
Frontier Communications Commonwealth Telephone Company
Frontier Communications Northwest Inc.
Frontier Communications of Oregon
Frontier Communications of Michigan, Inc.
Frontier North Inc.
Frontier Telephone of Rochester, Inc.
Frontier Communications of Seneca-Gorham, Inc.
Frontier Communications of AuSable Valley, Inc.
154534
150110
150100
150128
Frontier Communications of Lakewood, LLC
554431
494449
552302
554432
Frontier Communications of Pennsylvania, LLC
154532
Frontier Communications of Oswayo River LLC
154533
REDACTED FOR PUBLIC INSPECTION
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
(800) Operating Companies FCC Form 481
Data Collection Form OMB Control No. 3060-0986
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<810> Reporting Carrier
<811> Holding Company
<812> Operating Company
ͬOMB Control No. 3060-08ϭϵ
Cassandra Guinness
Citizens Telecommunications Company of Idaho
Frontier Communications - St. Croix LLC
Frontier Communications of Mondovi LLC
Frontier Communications of Utah
Frontier Navajo Communications / Frontier Navajo Communications Company
Frontier Communications Northwest Inc.
Frontier Communications Northwest Inc.
Frontier Communications of Tennessee
2015
Frontier Communications of the Volunteer State
Frontier Communications of the Carolinas LLC
Frontier Communications of the Carolinas LLC
CTC West Virginia - Mountain St.
CTC West Virginia - St. Marys
Rhinelander Telco - Rib Lake
CTC West Virginia - Bluefield
Rhinelander Telco - Headwaters
Rhinelander Telco - Rhinelander
Frontier North, Inc (WI-GTE)
Rhinelander Telco - Crandon
Frontier Comm. of Viroqua, Inc.
Frontier Comm. of Wisconsin, Inc.
cassandra.guinness@ftr.com
Frontier West Virginia, Inc
Citizens Telecommunications Company of Idaho
CITIZENS-FRONTIER-ID
5857774557 ext.
330886
330964
330967
204338
200271
204339
330941
330940
330891
330870
205050
Frontier Comm. of Mondovi, Inc.
CTC Tennessee
Frontier Comm. of the Carolinas, Inc (SC-GTE)
CTC Utah
CTC Volunteer State
Frontier Comm. Northwest, Inc (WA-Contel)
Navajo Comm - Utah
Frontier Comm of St. Croix
Frontier Comm. Northwest, Inc (WA-GTE)
Frontier Comm. of the Carolinas, Inc (SC-Contel)
Frontier Communications Corporation
474427
Frontier Communications of West Virginia
Frontier Communications of West Virginia
Frontier Communications of West Virginia
Rib Lake Telecom, Inc.
Frontier Rhinelander Telephone Company
Frontier Rhinelander Telephone Company
Frontier Rhinelander Telephone Company
Frontier North Inc.
Frontier Communications of Wisconsin LLC
Frontier Communications of Viroqua LLC
522449
522416
330944
330912
240479
240526
290580
294336
504449
Frontier West Virginia Inc.
504429
REDACTED FOR PUBLIC INSPECTION
Line 1210 – Terms and Conditions of Voice Telephony Lifeline Plans
REDACTED FOR PUBLIC INSPECTION
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO IDAHO PRICE LIST
180 S. Clinton Ave, Rochester, NY 14646
3rd Revised Sheet No. 8
Canceling 2nd Revised Sheet No. 8
Issued: July 18, 2012 Issued By Effective: August 1, 2012
Kenneth Mason
Vice President
Advice Letter No. ID-12-08 Government & Regulatory Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
RATES (continued)
A3 Local Exchange Network Access Line (1) (continued)
B4 Idaho Telephone Service Assistance Program (ITSAP) (Lifeline) (2)
Monthly
Credit
A monthly credit on residence
primary network access lines
will be given to qualified customers.
Federal and State Lifeline Credits for a One-Party Line:
a. Federal Lifeline Support Credit $9.25
(includes Federal End User Common Line Credit of
$6.50 and remainder $2.75 credit covers basic service)
b. State Credit 3.50
B5 Seasonal service (3)
Seasonal service for residence one-party service within the exchange areas of Garden
Valley, Riggins, Cascade, Donnelly, McCall, and New Meadows.
Monthly Billing
Rate Code
One party $15.13 SEAS
(1) In addition to the rates stated above, applicable surcharges in Schedule No. Z, trouble isolation
charge under Rates A3 B8, and service connection charges in Schedule No. A-5 also apply.
(2) See Condition A14.
(3) See Condition A8.
(T)
(T)
(D)
(T)
(D)
REDACTED FOR PUBLIC INSPECTION
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO IDAHO PRICE LIST
180 S. Clinton Ave., Rochester, NY 14646
1st Revised Sheet No. 30
Canceling Original Sheet No. 30
Issued: July 18, 2012 Issued By Effective: August 1, 2012
Kenneth Mason
Vice President
Advice Letter No. ID-12-08 Government & External Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
CONDITIONS (continued)
A14 Idaho Telephone Service Assistance Program (ITSAP) (Lifeline)
B1 The ITSAP (Lifeline) provides for a credit against the recurring monthly rate for the
provision of local residential service for certain low income customers.
B2 The ITSAP (Lifeline) credit is only available to residence customers who meet eligibility
requirements shown below set forth by Idaho Code 56-901 through 56-905.
xMedicaid
xSupplemental Nutrition Assistance program
xSupplemental Security income
xFederal Public Housing Assistance (Section 8)
xLow-Income Home Energy Assistance Program
xNational School Lunch Program’s free lunch program
xTemporary Assistance for Needy Families; or
B3 Income Eligible (Income cannot exceed 135% of the Federal Poverty guideline).
B4 The credit is applicable only to the customer's principal residence line.
B5 The credit is shown in Schedule No. A-1, A3.
B6 A surcharge applicable to all non participants to fund the credit is shown in Schedule No. Z.
(N)
(N)
(T)
(T)
REDACTED FOR PUBLIC INSPECTION