20131015TDS ETC and FCC 481 Redacted.pdf

S2SJunction Rd
Modison, W 53717
www.tdstelecom.com
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October !3,20L3
Ms. Jean Jewell
Commission Secretary
ldaho Public Utilities Commission T2w.washington cNrl_T-|3_ olBoise,lD 8372O-OO74
Re: Certification Purcuant to 47 CFR Sec. 54.314, Copy of FCC 481 Filing, and
Request for Confidential Treatment
Dear Ms. Jewell:
This letter is to request that the ldaho Public Utilities Commission notifo the Federa! Universal Fund
Administrator (USAC) and the Federal Communications Commission (FCC)that Potlatch Telephone
Company, dlblaTDS Telecom, is eligible to receive federal universal service support in accordance with
the above-referenced statute and federal rule.
Eligible Telecommunications Carriers ("ETCs") who receive federal high cost or low income support are
required to file annual reports ("Annual ETC Reports") pursuant to 47 C.F.R. 55 54.313 and 54.422 with
the FederalCommunications Commission ("FCC"), the UniversalService Administrative Company
("USAC"), and the relevant state commissions or Tribal governments, as appropriate. See 47 C.F.R. 5
5a.313(i); I5a.a22bl. The Annual ETC Reports are required to be filed on FCC Form 481, with attached
materials.
ln fulfillment of this requirement, Potlatch Telephone Company, (the "Compan/'\, has enclosed public
and redacted copies of its FCC Form 481, along with the Request for Confidential Treatment letter dated
October 9,2OL3 to Marlene H. Dortch, Secretary, Federal Communications Commission.
Pursuant to the Code of Federal Regulations cited in the FCC letter and IDAPA 31.01.01, Rule 67,
Company requests that certain portions of its FCC Form 481 as outlined in the FCC letter be treated as
confidential information and not subject to public inspection.
Company respectfully requests that the ldaho Public Utilities Commission afford this information the
same confidential treatment that has been sought from the FCC as public disclosure would cause
significant commercialand competitive harm to the Company.
Page 2
Please contact the undersigned should you have any questions concerning the Company's request for
certification or confi dentiality.
TDS Telecom
(508) 664-s4ss
bruce.sch iefe I be i n (otd ste leco m.com
Enclosures
c.c. Gail Long
State of Wisconsin ) CERTIFICATION BY ELIGIBLE TELECOMMUNICATIONS CARRIER
) ss OF COMPLIANCE WITH SERVICE QUALITY AND CUSTOMER
County of Dane ) PROTECTION, ABILITY TO REMAIN FUNCTIONAL lN EMERGENCIES,
AND USE OF FEDERAL HIGH-COST SUPPORT.
AFFIDAVIT OF BUSINESS OR CORPORATE OFFICER
The ldaho Public Utilities Commission Order No. 29841requires that Eligible Telecommunications Carriers certify
that it is compliant with applicable service quality standards and consumer protection rules; and ETCs must
demonstrate the ability to remain functional in emergencies. ln addition, the Commission must file an annual
certification with the USAC and the FCC that allfederal high-cost support provided to ETCs within the State of
ldaho will be used only for the provision, maintenance, and upgrading of facilities and services for which the
support is intended. Accordingly, the undersigned states and verifies under oath the following:
1. I am an officer of TDS Telecommunications Corporation, parent company of Potlatch Telephone
Company, d/b/a TDS Telecom, an eligible telecommunications carrier for receiving federal universal
service support under section 214(e) of the Telecommunications Act of 1996 in the state of ldaho.
2. I am familiar with the Company's dayto-day operations in the state of ldaho and with the State's service
quality standards and consumer protection rules as set forth in Commission Order No. 29841.
3. Potlatch Telephone Company is complying with applicable service quality standards and consumer
protection rules of the Federal Communications Commission and the ldaho Public Utilities Commission.
4. I certify to the Commission that the Company is able to remain functional in emergencies as set forth in
Commission Order No. 29841 and in 47 C.F.R. $ 54.201(a)(2).
5. I also certify that all federal universal service support funds received by Potlatch Telephone Company
during the current calendar year will be used in a manner consistent with section 254(e); that is, for the
provision, maintenance, and upgrading of facilities and services for which the support is intended. The
companywillcontinuetocomplyforthe period of January 1,2014, through December31,2014, to be
eligible for federal universal service fund support.
6. This verification and affidavit is provided to be the ldaho Public Utilities Commission to enable the IPUC to
certify to the FCC that federal universal service support received by the eligible carriers in the state will be
used in a manner consistent with Section 254(e) of the TelecommunicatioJrs Act.
Senior Vice President
Government and Requlatorv Affairs
Title
s rJ es c ru e Eoo'l.\,F$np - N to bero re
; i. ii''
' '1. -'.'i ,,!a!. ' . ''-'
i''"r--" . .
" l';: '..\l
1 " ir l' '
tt"la at Madison, Wisconsin
REDACTED . AVAIIABLE FOR PUBLIC INSPECTION
S25Jurcflon Rd
Modlson, W 53717
www,tdstelecom,com
Marlene H. Dortctu Secretary
Federal Communications Commission
Office of the Secretary
9300 East Hampton Drive
Capitol Heights, MD 20743
Annual Reporting as Required by
47 C.F.R. $ s4.313 and 47 C.F.R. 5 54.422
WC DocketNo. 10-90
Dear Ms. Dortch:
On behalf of its affiliates listed on Attachment 1, TDS Telecommunications Corporation
hereby submits a redacted, public version of the Annual Report required by 47 C.F.R. $ 54.313
and 47 C.F.R. S 54.422. The enclosed Reports have been marked (REDACTED -
AVAILABLE FOR PI]BLIC INSPECTION.''
TDS Telecommunications Corporation is also submitting, under separate cover, a
confidential version of these Reports. The confidential version is marked (CONFIDENTIAL -
NOT F'OR PUBLIC INSPECTION."
An original and one copy of the Reports are enclosed.
Please contact the undersigned should you have any questions concerning the above-
referenced enclosures or if you require any additional information.
Sincerely yours,
&cd"-
Sara Cole
Regulatory Counsel
TDS Telecommunications Corp.
[phone]
:".
j '.:,ll
turl
Re:
October 9,2013
Attachment
REDACTED - AYAII-ABLE FOR PUBLIC INSPECTION
Attachment I
AL Butler Telephone Company 250284
AL Oakman Telephone Company, Inc.250311
AL Peoples Telephone ComDany. Inc.250314
AR Cleveland CounW Telephone Company. Inc.40r698
AR Decatur Telenhone Comoanv 401699
AZ Arizona Telephone Company 452171
AZ Southwestem Teleohone Comoanv 452174
CA Haoov Vallev Teleohone Comoanv 542321
CA Hornitos Teleohone Company 542322
CA Winterhaven Telephone ComDany 542323
CO Delta Counw Tele-Comm. Inc.462184
CO Strasburg Telephone ComDany 462207
FL Ouincy Telephone Company. FL 210338
GA Blue Ridee Telephone Company 220346
GA Camden Telephone & Telegraph Company,Inc.220351
GA Nelson-Ball Ground Telephone Company 220375
GA Ouincv Telephone Company, GA 220338
ID Potlatch Telephone Company 472230
N Camden Teleohone Comoanv. Inc.320744
IN Communications Comoration of Indiana 320776
IN Communications Comoration of Southem lndiana 320809
IN Home Teleohone Companv.Inc. (IN)320778
IN S&W Telephone Company. Inc.320816
IN The Home Telephone ComDany of Pittsboro. lnc.320777
TN The Merchants and Farmers Telephone Company 320788
IN Tipton Telephone Company. Inc.320829
IN Tri-CounW Telephone Company. Inc.320830
TN West Point Telephone Company, Incomorated 320837
KY Leslie County Telephone ComDany 260411
KY Lewisnort Teleohone Comoanv 260412
KY Salem Teleohone Comoanv 260417
ME Cobbosseecontee Teleohone Comoanv 100005
ME Hamoden Teleohone Company 100010
ME Hartland & St Albans Telephone Companv 10001 1
ME Somerset Telephone Company 100024
ME The Island Telephone Company. Inc. (ME)100007
ME The West Penobscot Telephone & Teleeraph Company 100034
ME Warren Teleohone Comoanv 10003 r
MI Chatham Telephone Company 3 1 0685
MI Communication Corporation of Michisan 310672
REDACTED -AVAILABLE FOR PUBLIC INSPECTION
MI Island Telephone Companv (MI)310677
MI Shiawassee Telephone Company 310726
MI Wolverine Telephone Company 3 10738
MN Arvie Telephone Company 36 350
MN Bridee Water Telephone Company 36 362
MN Mid-State Telephone Company 36 433
MN Mid-State Telephone Company, KMP 36 413
MN Winsted Teleohone Comoanv 36 507
MO New London Teleohone Comoanv 42 928
MO Orchard Farm Teleohone Comoanv 42 934
MO The Stoutland Teleohone Comoanv 42 951
MS Calhoun City Telephone Company, Inc.280448
MS Myrtle Telephone Company, Inc.287449
MS Southeast Mississippi Telephone Company, Inc.283301
NC Bamardsville Teleohone Comoanv 230469
NC Saluda Mountain Telephone Company 230498
NC Service Telephone Company 230s00
NH Contoocook Valley Telephone Company 23321
NH Hollis Telephone Company. Inc.23321
NH Kearsarse Teleohone Comoanv 20045
NH Merrimack Countv Teleohone Comoanv 20047
NH Union Teleohone Companv 20049
NH Wilton Telephone Company, Inc.200s0
NY Deoosit Teleohone Comoanv. Inc.s0089
NY Edwards Teleohone Companv. Inc.50092
NY Oriskany Falls Telephone Comoration 501l4
NY Port Bvron Teleohone Companv s0118
NY Townshio Teleohone Comoany. Inc.50129
NY Vernon Telephone ComDany, Inc.50r33
OH Arcadia Telephone Company 300s85
OH Continental Telephone Company 300607
OH Little Miami communications Corporation 300613
OH Oakwood Telephone Company 300645
OH The Vanlue Telephone Company 300662
OK Mid-America Telephone, Inc.432010
OK Oklahoma Communications Systems. Inc.431984
OK Wvandotte Telephone Company 432034
OR Asotin Telephone Company. OR 532404
OR Home Telephone ComDany (OR)532377
PA Mahanoy & Mahantango Telephone Company 170183
PA Susar Vallev Teleohone Comoanv 170206
SC McClellanville Telephone Company, lnc.240533
REDACTED. AVAIL/IBLE FOR PUBLIC INSPECTION
SC Norwav Teleohone Comoanv. Inc.240535
SC St. Steohen Teleohone Companv 240544
SC Williston Telephone Company 240551
TN Concord Telephone Exchange, Inc.290s59
TN Humohrevs County Telephone Company 290s66
TN Tellico Telephone Company, Inc.290s78
TN Tennessee Telephone Company 290575
VA Amel ia Teleohone Corporation 90217
VA New Castle Teleohone Comoanv 93029
VA Virsinia Teleohone Comoanv 90253
VT Ludlow Telephone ComDany 40058
VT Northfield Teleohone Companv 40061
VT Perkinsville Telephone Company. Inc.40062
WA Asotin Telephone Company. WA 522404
WA Lewis River Telephone Company" Inc.522427
WA McDaniel Telephone Company 522430
w Badser Telecom. LLC 330844
w Black Earth Telephone Company, LLC 330849
w Bonduel Telephone Company, LLC 33085 r
w Burlinston. Brighton & Wheatland Telephone Company, LLC 330856
w Central State Telephone Company, LLC 330859
w Dickewille Teleohone. LLC 330875
w Eastcoast Telecom of Wisconsin, LLC 330914
w Grantland Telecom, LLC 330930
WI Mid-Plains Teleohone. LLC 33088r
w Midwav Teleohone Company. LLC 330909
w Mosinee Telephone Company, LLC 330915
w Mt. Vemon Telephone Company, LLC 330917
w Riverside Telecom, LLC 330943
w Scandinavia Telephone Company, LLC 330945
w Southeast Telephone Co. of Wisconsin, LLC 330952
WI Stockbridse & Sherwood Telenhone Comoanv- LLC 330954
WI Tenney Telephone Company. LLC 3309s8
WI The Farmers Telephone Company, LLC 330880
WI The State Lons Distance Telephone Comoanv. LLC 330955
WI UTELCO. LLC 330963
WI Waunakee Telephone Company, LLC 330968
Page I
<010> Study Area Code
POTh1CH TEL CO iNC<015> StudyArea Name
<020> Prorram Year
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with questions about this data
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<039> Contact Email Address:
Emall ot the person identitied in data line <030>
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<200> Outage ReportinB (voice) kwete.ed..a.hed wdksne, r \<zto> El.-.neck box if no outages to report -^\
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I<3oo> unfulfitted seruice Requests (voice) I--'] kY<310> Oetailon Attempts (voice) bttoeh,rescnort0eiY.att<320>UnfulfilledserviceReque5t5(broadband}t-J\q
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<O15> StudyArEllrme POTUTCH TEi' cO rNc
<020> Prctram Year
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Ccrdffcadon of Offlccr .3 to thc Accuracy of thc Data Rcportrd for thc Annual Rcpoilrg for CAF or U ncdplcnts
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Page 13
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<030> CdtrctNam€-PersnUSACshould@nt ctroetrdiafthltdat Bruce schieEelbein
<035> cootrctTdeohoneNmbff-Numb.rofer$.identifiedindat line<o3o> 608-554-5455
<039> CrntictEmallAddes-EmailAddrrssofp.rsonidentltlcdinditalinc<030> bruce.schiefel"beiaetdstelecom.c@
ro BE coMPLETEt tY THE REFORTTTITG CARREn, rF Ail A6ENr lS ;lur6 AdtUAl REPTORTS ON THE CAnnrER'S BEHAU:
Ccrdffcrtlon oI Offle, to Authorizc rn Agcnt to FIb Annual R.po?t3 60r CAF or ll R.dpLnt3 on Ech.lf of R.portll|t G]rler
c.rtlfy thrt I rm J oils, ot lho nporung c.rl.i; my GpordullfB lnclude .n3urtng lha Gurrq, of the Dnurl rleu nportlnjt$bmmt3 p@ldad to tho .uihorlzld
md, io tha D6t ot my Inflldgq lhr [po.L and dda prcvldad i0 lrra rulhorlz.d agttt l! -arrrta
Carler: POTLA?CH TEI co INC
Co& orRem^ino &rriet 4722aO Flllnr Due Drte fo. thia
Perions willful,y ,natlng fike 3tai€mff15 on this torm c.n be punirhrd bv fin. tr forteiture u.dcrthe
under Title lg ofth€ Unltd Stetet
Adof 1934, 47 U,s,C 55 502, 503(b), or fine d imprl$ohent
TO 8E COMPTETE) SYTHE AUTHORXZEDA6EI!IT:
ccrtricatlon of eecllpdrd
$h,/",
**oris fo, cAF or ll B.cipicns on Bch.lf of ncportins c.rrict
, G .t6t h. thc ..poda! aarbr, o.taty tn.t
he d.t| r?ortcd htrth t.t.d o.hi. rfgl(l tlNtrtn. mn[l Gporlt tor nlEill xilla rl?rat,adpLrtr 6 idr.I of rlr. l.rordra c.rilq: I hr. pmld.d
llat; .rd, to tic bcrt ol ny fndd.dt ,lt. hformtbn rafort r, hadn ts rcrata
{ame ol E Cariar:rEqltrcII rE&Y
{.meotAuthori.cd As.ntd Emol€.lUfcnt: t b}v
;imaturc of Authoriz.d Alent or EmoLre of A{erL Y cBRTrPr m ONLTNE
1!i
'itle or msitlon of Authortred Arentor EmgtdEoiArent
,tudv Ara code of 12 210 Filhr Due D.te for Oris fDrm: Lo I t5 / 2or1
18 of6e United Sbt6 Code,18 USC. 5 10Ot.
0912712013
Attachmentsf
a
^"dycso-$'
FCC Form 481
The FCC does not require completion of the below-listed items in the 2013 filing. ln the FCC's Public
Notice DA L3-L7O7 , released August 6, 20L3, these items were not included in the list of items that must
be included in the 2013 filing.l
Line 100 - Service Quality lmprovement Reporting
[47 cFR sa.313(aX1)]
Lines 320 and 33O - Unfulfilled Service Requests (broadband)
[47 cFR s4.313(a)(3)]
Lines 430 and 440 and 450 - Number of Complaints per 1,000 customers (broadband)
[47 cFR sa.3r3(aXa)]
Line 700 - Company Price Offerings (voice)
[47 cFR s4.313(aX7)]
Line 710 - Company Price Offerings (broadband)
[47 cFR sa.313(aX7)]
Lines 1000 and 1010 - Voice Services Rate Comparability a(,\[47 cFR s4.313(aX10)]v.
'The Public Notice stated, in relevant part:
For 2O13, ETCS that receive high-cost support must complete FCC Form 481 to include the
following: lnformation pursuant to section 54.313(aX2) through (aX6) as it relates to their provision of
voice telephony service in calendar year 2012; their holding company, operating companies, affiliates (as
defined under section 3 of the Communications Act of 193d as amended (the Act), 47 U.S.C. 5 153(2))
that are also designated as ETCs and/orthat provide retail broadband lnternet accessto end-user
customers), and any branding, pursuant to section 54.313(aX8) of the Commission's rules; for those
ETCS that serve Tribal lands, a report on Tribal government engagement pursuant to section Sq.S13(aX9);
for price cap carriers only, certifications pursuant to section 54.313(c) and (d), as appropriate; for
privately-held rate of return carriers only, their financial information pursuant to section 54.313(fl(2), as
appropriate; and for those ETCS without access to terrestrial backhaul that are compelled to rely
exclusively on satellite backhaul in their study areas, certifications pursuant to section 54.313(g).
Line 510 - Certlflcatlon of Compliance wlth Service Quality Standards and Consumer Protection Rules
(5001 sandca quafiW Cedfcat,on FCC Form 481
OMB Control No. 3060{986
<015> slu(y Area Name<020> ProSnm Year<030> Contact l,Iame - P€mn USAC shouH conttt reearding this dat<)35> ContactTebphona Number - t{umberof pcson identifild in data line <030>
<039> Cont ct Em.rl Addr!5s - Emarl Addrss ot larrc,t deotried ln data lrne <03o>
rO BE COMPTETED BYTHE REPIORTIT{G CANRIER, IF THE REFORTTT'IG CARRIER 15 FII.ING CERTIFICATIOI{ ON IT5 OWN EEHAIF'
Cartilic.tlon of offlcer .3 to Compllancc wlth Appllcable Scilicc quality Stindardl rnd Consume. Protlctlon Rules
ert fv thrt I m .n offle, o, tic npoitllt Grrlc.; rry rlsslbllds lncluda oshtr ompllrm ,lih :lt .pplkabb rori- q,rfftv {.\Ur r mll a thr 6nmd
rqi.cion rul$; .nd, to ttu bctt of my lnowhdtE, th. crrl.. h ln cmdltre wfth lPpllcrtl. sDle qEllty tttnd.rdt rnd @ruCI$f,tlo rulr$
Perss willfulay mkirS f.l$ rtat.m.ntr d this to.m qn b€ punishcd by tim or forf.ituc un(r rtyr imuntationi Act of 1934,47 U,S.C.
S$ 502,503(bl, orflne or lmpd$nmmt lrderTith 18 of the untted st#6€od., 18 u.s.c ry
$$r
Llne 510 - Certification of Carrier's Ability to Function in an Emergency
(6@l Emcrfoncy Cerrlcr C.rilf c.tbn tCC Form /t81
oMB Cstrol No. 3050{986
<015> Study A.ea Nama<020> PrcgEmYear<Glo> Contact Namc - Person USAC should contact regardin8 this dard
<o35> contactTelephone Numbet - l{mber of peron idmtifisd in dal<O35> ContactTelephone Numbet - I{mber of persn idmtifisd in dab line <O30><O39> contact trorl Addrss - Emril Addre$ ol Derson rdentrfled m data lne <o3o>
TO 8E COMPTETED 8Y THE REPORTI'{G CARRIE& IF THE REPORTIl{6 CARRIER IS FIIIil6 CERf,IFICANOI!' Oil ITS OWil OEHAU:
Certiflcatlon of Oftl.cr a3 to Compllance wlth 5 54.m2(.r(2)
c€rufu tiat I .m .n ofice, ot {re rcponlng 6nl.r .nd tft.t my r€spsrslblltis trdudc mwlng conrglhre uht th. r.quteecn6 of a7 Cfn 9.202(aN2, th.t th. orl; te
bla to tunc{on ln rmcr3cncy darAbm. Spxmally, ttc repordng Gar.ler h.r a rGaronable emomt of bachp pwcr O .(-\Fmcdo.lltv wlthoirt an erta?tr.| pmr
oure, ls tenlrally .blc to rsote tntfc .round dameted facilltl.3, rnd b capable of mn{lnt tralflc rplk6 reruhln3r!\lgertcncy sltuatlonr.,\,,{. \
rm lo
Pe@ns wiltfulh maklnt fale stat.m.ntr on this fo.m..n be pu6ish.d by fin. or forfrilur. qG tff )*.nL.tions Act of 1934, ,17 U.S.C,
59 502,5o1b), orfire o. ioprisonhent und.r Title 1E ot the Unit.d Steus corle, ls Us.c 5\$/
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line 920 - Tribal Lands Reporting
s'e
,
-"*yn*o-$'
Potlatch Telephone Company - Study Area 472230
Nez Perce Nation
Juliette, lD
Fcc - s4.313(aX9)
s,e
a
"$*.c*o-s'
Summary
Potlatch serves a small portion of the Nez Perce Nation in its exchange of Kendrick, ldaho. Due
to the delayed timing of the Office of Management and Budget (OMB) approvall of this
reporting requirement, TDS-Potlatch was unable to implement its tribal engagement activities
in 2012.
TDS-Potlatch has reached out to the Nez Perce Nation to schedule a meeting in 2013, in
fulfillment of its 554.313 (aXg) tribal engagement obligation and in furtherance of the goal of
establishing good working relationships with its customers located on traba! lands. TDS-Potlatch
expects to be able to report on these activities with its 2014 filing for 2013 calendar year
activities.
1 On August 5, 2013, the Bureau published nolbe in the Federal Registerthat ameMments to section 64.313 of the Commission's
rules are now effective and that the Ofiice of Management and Budget has approved FCC Form 481, 78 Fed. Reg. 4721 1 (August
5,2013).
Line 1210 - Terms and Conditions of Voice Telephone lifeline Seruice
^c8€
.$^' -d._.$o-s'
-Terms and Conditions of Voice Telephony Lifeline Service -5a.a22@)(2)
Lifeline Service Overview1. A Lifeline customer may subscribe to any local service offering available to all
residential customers. Such local service offerings include:
o Basic local exchange telephone flat rate service (Rl) which entitles Sre
customer to an unlimited number of telephone calls within the exchange and
local calling area (including EAS poinb) without additional charges. Toll
charges do not apply.
. A local rneasured service (if offered by the Company). The service is priced
lower tran Rl service but either a per minute or per message rate also applies.
The measured service plan may include an allowance of minutes/messages.
. An expanded local calling service which is priced higher than Rl service but
includes a larger local calling service area without incurring toll charges.
For a list of local exchange services andExchange tariff posted
rates,
on
Company's Localwebsite at
4.
andlor contact the
Company at 1-888€ALL TDS (1-888-225-5837).not all bundles are tariffed)
Any of the local service offerings listed abovlQ/o\r a minimum one month period
and entitles the customer to telephone caJ[qglthin the exchange and local calling
area (including EAS points). Toll chargerpQrbt apply to such calls.
Telephone Service including Lifelingi$&ice also includes -
: [Hlf,:,,s1r ",p@,i"y gffi""s with other Nl1 services. Access to ooedt*aervltres\o Access to oir6ctilv as.lisE6ceo Access ElQErriffiYong distiance carrier
;;,ffi ffi: ; ffi ,rrT,u\ "n,':]ir r:
establishnent of local service to customers who are eligible for Lifeline Assistiance
and have previously been disconnected for non-payment of toll charges. Llfeline
Assistance will not be connected ff an outstanding balance is owed by the customer
for local service.
Applicable tiaxes levied by state, county and local taxing authorities are added to
local service rates.
5.
-Terms and Conditions of Voice Telephony Lifeline SeMce -
sa.a22@)(2)
STAR Packases
STAR Packages are optional service bundles. Each package permits a customer to receive
services and features for a flat monthly rate, for each STAR Package subscriber line provided.
The STAR Package options include the following services:
1) 3STAR Package
lncludes: Residential One-Party Line, Caller lD Deluxe,
Waiting/Cancel Call Waiting, Call Forwarding, and Prefened
Forwarding (not flat rate service at some companies)
Call
Call
2)
3)
The 3 STAR Package can be upgraded to include Anonymous Calt
Rejection, Three-Way Calling, Priority Ringing-lSpecia! Call
Acceptance, and Personal Voicemail. The chargeTSilis upgrade is
set forth under "Reg[!ence" below (not flat at$dervice at somecompanies). a\'
4 STAR Package (
lncludes: Residential one-Party -aCY", ,o Deluxe, Calt
Waiting/Cancet Call Waiting, Cat\!5rwarAing, Prefened Call
Forwarding, Anonymous Call Reje^{ron)and 300 Minutes of LATA-Wide
and/or Long Distancecalling 1\-
The 4 STAR Packase *A\S;ded to inctude Three-Way Callins,
Priority Ringing, SpeciqlO{l Acceptance and Personal Voicemail. The
crra rge t", [i#osi*$"it rortn u n i"r'Bcsidence" be low.
s srAB(Sa* t\
One-Party Line, CallerCall Waiting, Call Fonruarding,
Rejection, Priority Ringing, Special
lD Deluxe, Call
3-Way Calling,
Call Acceptance,
a.
Forwarding, Personal Voice Mail, and Unlimited LATA-
Long Distance calling
Rules, regulations, and limitations as specified elsewhere in the Company's tariffs for
each individual service will apply as part of this Package.
STAR Package customers may terminate their Package at any time upon notice to
the Company.
Unless terminated by the STAR Package customer or the Company, a customer will
remain enrolled in the Package, as amended from time-to-time, with any applicable
changes in rate, for as long as the Plan continues to be offered by the Company.
New Customers that subscribe to one of the STAR Packages will receive a waiver of
all installation charges.
c.
d.
-Terms and Conditions of Voice Telephony Lifeline Service -
s4.422(a)(2)
Service Charges will not apply when the STAR Package replaces existing Local
Exchange Service or if the customer requests a change from the STAR Package
back to Local Exchange Service.
e. A Package Change Fee will apply when a customer downgrades from the 4 STAR or
5 SfAR Package to the 3 STAR or 4 STAR Package. Customers may upgrade to a
higher STAR Package without incuning a charge.
f. The Star Package may not be combined with any other optional toll calling plan
service, except for those specified in this offering.
g. Customers who fail to pay the entire Package rate per month will have all STAR
Package optional features removed. The customer will then be converted to the
tariffed Basic Local service rate. Service Charges will not apply for converting
services back to tariff rates. Such customers will not be permitted to re-enroll in this
Residence
::il.?::i,1,f$ilnfiX,?:"
such time as arr associat"o uno"'o o''K,"'
1) 3 STAR Packase, per line ,atX to $2e.9e2) 4 STAR Package, per line 15$29.99 to $39.993) 5 STAR Package, per tine s- $39.99 to $49.99
Package Upgrade (features added to exisqnScrage) $5.00
Packase chanse Fee
aap"
$z.so
a.
b.
2.
$
Terms and Conditions
a. Security Line Service wil! be provisioned where facilities are available.
b. Rules, regulations, and limitations as specified elsewhere in the Company's
tariffs will apply to this bundle.
c. No other optional services or features are allowed with this bundle, except
Toll Restriction, Toll Restriction PIN Override, Non-Published Numbers, and
Non-Listed Numbers. These four services will be allowed at the rate listed
-Terms and Conditions of Voice Telephony Lifeline Service -
54.422(a)(21
elsewhere in the tariff. As stated in the Lifeline Service Overview, charges for
toll restriction do not apply to Lifeline Customers.
d. Customers must subscribe to this service tor 1 year. Cancellation of the
bundle prior to the one year timeframe will cause an early termination fee of
$99 to apply.
e. Customers must subscribe to TDS Long Distance Corporation as their long
distance provider-
f. Any toll calls will be billed at TDS Long Distance toll rates.
g. Service Connection Charges will not apply.
h. Optional Call plans are not available with this bundle.
i. Seasona! Service is not avaitable with this bundle. ^S...O'3. Rates and charoes *fri"*
Bundre Base Rate
. U"fi36.e5
to 47.2a1
other data speeds may be available for an additionaf Snlhd\s\'qv
.s
^slf
"8Y iY'
'*'
,{
525 Junctlon Rd
Modlson, Wl537i7
www,tdstelecom,com
November 6,2013
Ms. Jean Jewell
Commission Secretary
ldaho Public Utilities Commission
472W. Washington
Boise, lD 8372O-OO74
RE: Update to TDS Telecom's Federal 481 Filing
Dear Ms. Jewell:
Last week, TDS Telecom submitted an electronic Erratum filing with the FCC to correct our 481 filing
(annual reporting requirements of 47 CFR 5 54.313 and 5 54.4221.
The purpose of the Erratum filing was to correct Lines 510 and 510 of FCC Form 481 (rules 54.313(aX5)
and 54.313(aX6)). Specifically, the originalfiling did not include documents describing how we comply
with: a) Service Quality Standards and Consumer Protection Rules and, b) the Ability to Function in an
Emergency.
Enclosed are the Line 510 and 510 documents for Potlatch Telephone Company. Please insert these
pages into the "Attachments" section of the copies previously sent.
Feel free to contact me if you have any questions.
Sincerely,
8N /,4'//*;
Bruce Schiefelbein
Manager - Regulatory Compliance
TDS Telecom
(608) 664-s4ss
bruce.sch iefel bei n @tdstelecom.com
Enclosures
c.c. Gail Long
Line 510 - Description of Compliance with Service Quality Standards and
Consumer Protection
Rule 54.313(aXs)
TDS Telecommunications Corporation's ILEC companies follow applicable federal and state
service quality and consumer protection rules. They comply with quality of service
requirements including monitoring and reporting service quality metrics where required. TDS
Telecom has implemented numerous consumer protection measures to protect customer
information. For example, TDS implemented Customer Proprietary ation (CPNI)
policies and procedures that are consistent with the FCC's regulations.are required
to complete CPNttraining and in addition, employees who have Nldata receive
additional guidance through written procedures regarding cust
all employees are required to review TDS' Business Code of
and requirements on protecting sensitive customer informa
includes information
m improper use and
disclosure. TDS data privacy and security policies are rei through periodic training
required of all employees. Additional consumer prote^(fqn'?neasures include TDS' use of a
third-party verifier to prevent unauthorizea OresuUXF=dinterexchange.carrier (PlC) changes
("Slamming") and the elimination of billing.nU .dffin arrangements that could have
potentially allowed unauthorized third-partV cQ,fuds to be added to customer's bills("Cramming").
^a\, ,^&'dq/,9\rq$Y)
Line 610 - Description of Functionality in Emergency Situations
Rule 54.313(aX5)
Company is able to remain functional in an emergency situation through the use of back-up power to
ensure functionality without an external power source. The Company's standard for battery backup is 8
"" :: ;,*.,- ;", ::"::ff:.,":.;-,:,:: ; ffi xd.::#;"
and celltemperature, as well as equalization or replacement if necess50/addition, permanent
generators are present at significant wire centers to maintain p$@in" event a commercial power
failure extends beyond battery backup capabilities. Also, pqfu)le generators are available for
deployment to remote wire centers without ,"rrr5@rators. The Company's network is
engineered to provide maximum capacitY in o6QUlt andle excess traffic in the event of traffic spikes
resuhing from emerg"r"r rnr.X@U(nlfacilities are remotely monitored and managed by a
centralized Network "rflPa$)r6nich is staffed 24 x7,355 days a year. Technicians are able to
remotely access "r{q$frm conditions. By design, transport redundancy is built into the
telephony and data nettrFon many levels and in the event of a hardware or circuit failure or traffic
spike, the networks are able to self-correct in many cases or, at many locations, technicians are able to
manually switch network elements to standby facilities both locally and remotely.