20131011CenturyLink QC-south-2013 ETC .pdf

M"ry S. Hobson
Attorney & Counselor
999 Main, Suite rros
Boise, ID 8gzo9
908-t85-8666
October ll,20l3
VIA IIAIID DELIVERY
Jean D. Jewell, Secretary
Idatro Public Utilities Commission
472West Washington
Boise,ID 83702-5983
ant t Ill! I I t
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1
G luR-Tlz-ot
Re: Qwest Corporation dba CenturyLink QC (southern ldaho) 2013 Federal ETC
Dear Ms. Jewell:
On November 18, 2011 the Federal Commtrnications Commission ("FCC") released
USF/ICC Transformation Order in WC Docket No. 10-90 et al. With that Order, the
FCC began a transition to a national framework for certification of Eligible
Telecommunications Carriers ("ETCs") and set forth a standard set of information that all
ETCs must file with the FCC each year. The Order also required ETCs to provide the
same information to the respective state commissions.
On June 10,2013, the FCC granted a limited waiver of the July 1 filing deadline for the
annual ETC reporting requirements for 2}!3,with one exception. 1 ETCs with voice
service rates below the rate floor2 were required to file by July I the voice rate
information required by 47 C.F.R. $ 54.313(h). That same Order also noted that the final
requirements for 2013 and the new filing deadlines would be set in a subsequent Order
following Paperwork Reduction Act approval of the FCC's reporting requiranents and
proposed reporting form.
On August 6,2013, the FCC released an Order, DA13-707, identifying the reporting
requirements contained in 47 C.F.R. $ 54.313 that are now approved and applicable in
2013 as well as setting October 15,2013 as the deadline for ETCs to file the required
information.3 Th" FCC also released the required reporting template, FCC Form 481, for
use by all ETCs.
Attached is a copy of the FCC Form 481 for Qwest Corporation dba CenturyLink QC
(southem Idatro), as filed by Centurylink with the FCC. CenturyLink is filing a public
I See 1n the Matter of Connect Americq Fund, Order,WC Docket No. l0-90, DA l3-1348, (rel. June 10,
2013).
'Orly ETCs that receive Federal High Cost Loop or High Cost Model Support are required to report
residential basic rates below the rate floor.3See1n theMatterofConnectAmericaFund,Order,WCDocketNo. 10-90,DA13-707,(rel.August6,
2013).
and confidential version of the FCC Form 481. The outage and Tribal engagernent
information provided in response to 47 C.F.R. $54.313 (a) (2) and (9), respectively, is
confidential and was filed confidentially with the FCC. CenturyLink is filing the version
of the FCC Form 481 containing this information under seal and accompanied by an
Attorney Certificate pursuant to Rule 67 of the Idaho Public Utilities Commission's
Rules of Procedure I.D.A.P.A. 31.01.01. 067.
We request that you certitr to the FCC as required by 47 C.F.R $ 54.314 by the deadline
of Decernber 16, 2013 that CenturyLink QC (southem Idaho) should continue receiving
Federal high cost support in Idaho.
Please do not hesitate to contact me should you have any questions regarding this frling.
Sincerely,
,', t !
t, ( ic t.l i b ,l& L L_ ----
Mary S. Hobson
Attorney for Qwest Corporation dba Centurylink QC
Pate 1
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AFFI DAVIT CERTIFYING COM PLIANCE
WITH 554.313(A)(5), 954.313(AX6), and $54.314(a)
Sectlo n (500) - Service Quality Certifi catlon
Section ( 600) - Emerge ncy Ca rier Ce rtiflcatio n
Section (20t2l-2019 Frozen Support Certificatlon; and
Accuracy of Annual Reporting of CAF Recipients Certification
For the CenturyLink ETCs as listed in Appendix A, l, David D. Cole, being of lawful age and duly sworn, on
my oath and under penalty of perJury state that I am the SeniorMce President for Operations Support
and Controller of CenturyLink, lnc. ("Compan/) and that I am authorized to execute this affidavlt on
behalf of the ComPanY.
The Company hereby certifies pursuant to the requirements under 47 C.F.R. 55a.313(AX5) and
5s4.313(AX6) that
CenturyLtnk has establlshed operatlonal procedures deslgned to facllitate compliance wlth
applicable consumer protectlon rules,
CenturyLlnk has established operational procedures designed to facilitate compllance wlth
service quallty standards which may include customer remedies and lmprovement plans.
CenturyLink also reports servlce quallty metrics to State Commlssions as appllcable,
CehturyLink is able to remain functlonal ln emergency situations as set forth in $5a.202(aX2),
All frozen federal universal seryice support provided to CenturyLink ETCs llsted ln Appendlx A
was used in the precedlng calendar year and will be used in the coming calendar year only for
the provislon, maintenance, and upgrading of facilities and services for which the support is
intended, and
To the best of my knowledge and belief, the informatlon reported on this form including
attachments is accurate.
; *+-DATEDthis 6' dayot S+,P+. ZOIS
-T-.
SVP - Operations Support and Controller
CenturyLink
100 CenturyLink Drive
Monroe, Loulsiana 71203
1)
2l
3)
4l
FURTHER AFFIANT SAYETH NOT.
SUBSCRIBED AND SWoRN To before me this L6 day of $c?.* . zo13
Notary Public:
My Commission Expires:u"r\*L. l'rQ<
, PariSl^. e'G O*a'clSEr-
e)-.9*$^"^.
S+rxr- % \^a>a."fglo-.-r-
l,
AppendixA
Llstine of CenturvLlnk Ellslble Telecommu nlcations Carriers
COMPANY NAME DBA NAME
Study
Area
Code
State(s)
of
Operatlon
Ce ntu rvTel of Alabama, LLC (Northern)CenturyLink 259789 AL
CenturvTel of Alabama, IJC (Southern)CenturyLink 259788 AL
Gulf Telephone Company Centurvlink 250298 AL
CenturvTel of Arkansas, !nc.Centurvlink 401705 AR
CenturvTel of Central Arkansas, LLC CenturyLink 40LL44 AR
CenturyTel of Mountain Home, lnc.Centuryllnk 40L7Lt AR
CenturvTel of Redfleld, lnc.CenturvLink 40L720 AR
CenturvTel ofSouth Arkansas, lnc.CenturvLlnk 40t727 AR, LA
CenturyTel of Northwest Arkansas, LLC
(Russellvllle)CenturvLlnk 4ALL42
AR, MO,
OK
CenturyTel of Northwest Arkansas, LLC
(Siloam Springs)CenturyLink 40!t43 AR. OK
Qwest Corporation (Arlzona)CenturyLink QC 45s101 AZ
CenturyTel of Colorado, lnc.'Centurvlinl 462,208 co
Qwest Corporation (Co lorado)CenturvLink QC 465102 co
The El Paso County Telephone Companv None 462t87 co
CenturvTel of Eaele, lnc.Centurvlink 462185 CO. UT
Embaro Florida. lnc.Centurvlink 210341 FL
Coastal Utilities, lnc.Centurvlink 2203s6 GA
Qwest Corporation (lowa)CenturyLink qC 355141 IA
CenturyTe! of Postville, lnc.CenturvLink 35t274 IA
CenturyTel of Chester, lnc.CenturyLink 351126 IA. MN
CenturyTel of ldaho, lnc.CenturyLink 472225 ID
CenturvTel ofthe Gem State, lnc. (ldaho)CenturyLink 4J2223 ID
Qwest Corporation (Northern ldaho)CenturvLink QC 475L62 ID
Qwest Corporation (Southern ldaho)Centurvlink QC 475103 ID
Gallatin River Communications, LLC CenturvLink GRC 341.057 IL
CenturvTel of Central lndiana, lnc.CenturvLink 320747 IN
CenturyTelof Odon,lnc.CenturyLink 32080r.IN
United Telephone Company of lndiana, lnc.CenturyLlnk 320832 IN, OH
United Telephone Company of Eastern
Kansas CenturvLink 4173L7 KS
COMPANY NAME DBA NAME
Study
Area
Code
State(s)
of
Ooeration
United Telephone Company of Kansas None 41L842 KS
United Telephone Company of Southcentral
Kansas CenturvLlnk 4L7377 KS
Embarq Missouri, lnc. (Kansas)Centurvlink 4LL957 KS
CenturvTel of Central Louisiana, LLC Centurvlink 274423 LA
CenturvTel of Chatham, LLC Centurvlink 270427 LA
CenturvTel of East Louisiana, LLC CenturyLink 270440 LA
CenturvTel of Evangeline, LLC CenturyLink 270434 LA
CenturvTe! of North Louisiana, LLC CenturyLink 270436 LA
CenturvTel of Rineeold, LLC Centurylink 270439 t-A
CenturyTel of Southeast Loulslana, LLC CenturyLink 270424 LA
CenturvTel of Southwest Louisiana, LLC Centurvlink 270442 LA
CenturyTel of Northwest Louisiana, lnc.CenturvLink 270431,LA, A&TX
CenturvTel Midwest - Michiean. lnc,CenturyLlnk 3LO67L MI
CenturvTel of Michigan, lnc.Centurvlink 3L0702 MI
CenturvTel of Northern Mlchiean, lnc.Centurvlink 310705 MI
CenturvTel of Uooer Michisan, lnc.CenturvLink 310589 MI
CenturvTel of Minnesota, lnc.CenturvLink 3511145 MN
Embarq Minnesota,lnc.CenturyLink 36145.5 MN
Qwest Corporation (Minnesota)CenturyLink QC 365L42 MN
CenturyTel of Missouri, LLC (Belle-Herman)CenturyLink 429785 MO
CenturvTel of Missouri, Ll-C (Central)CenturyLink 429784 MO
CenturvTel of Missouri, [C (Southern)CenturvLink 429785 MO
CenturvTel of Missouri, LLC (Southwest)CenturvLink 429787 MO
Spectra Communicatlons Group, LLC CenturyLlnk 42tt51 MO
Embaro Missouri,lnc.CenturvLink 42L957 MO,IA
CenturyTel of North Mississippi, Inc.None 280458 MS
CenturvTel of Montana, lnc.Centurvlink .482249 MT
Qwest Corooratlon (Montana)CenturvLink QC 485104 MT
Central Telenhone Companv {North Carolina)CenturyUnk 23047L NC
Carolina Telephone and Telegraph Company
LLC CenturyLink 230470 NC
Mebtel.lnc.CenturyLink 230485 NC
Qwest Corporation (North Dakota)Centurylink QC 385144 ND
Qwest Corporation (Nebraska)CenturvLink QC 37sL43 NE
United Telephone Company of the West
(Nebraska)CenturyLink 371595 NE
COMPANY NAME DBA NAME
Study
Area
Code
State(s)
of
Ooeratlon
United Telephone Cornpany of New Jersey,
lnc.CenturvLink 160138 NJ
CenturyTelof the Southwest, lnc.CenturyLink 492274 NM
Qwest Corporation (New Mexico)CenturyLink QC 495105 NM
Central Telephone Company (Nevada)CenturyLink s52348 NV
CenturyTel ofthe Gem State, lnc. (Nevada)CenturyLink 552223 NV
CenturvTel of Ohio, lnc.CenturyLink 300630 OH
United Telephone Company of Ohio CenturvLink 300661 OH
CenturvTel of Oregon, lnc.Centurvlink 532361 OR
Qwest Corporation (Oregon)Centurylink QC 535153 OR
United Telephone Company of the Northwest
(Oregon)CenturyLink 532400 OR
CenturvTel of Eastern Oregon, lnc.CenturyLlnk 532361 OR, CA
Unlted Telephone Company of Pennsylvania
LLC, ThE CenturyLink L70249 PA
United Telephone Company of the Carolinas
LLC Centurvlink of the Carolinas 240506 sc
Qwest Corporation (South Dakota)CenturvLink QC 395145 SD
CenturvTel of Claiborne, lnc.CenturyLink Claiborne 290557 TN
CenturvTel of ooltewah-Colleeedale, lnc.
CenturyLink Ooltewah-
Collesedale 290574 TN
United Telephone Southeast, LLC (Tennessee)CenturvLink 290567 TN
CenturvTel of Adamsville. lnc.Centurvlink Adamsville 290552 TN. MS
Central Teleohone Companv ofTexas, lnc.CenturyUnk 442LL4 TX
'CenturvTel of Lake Dallas, lnc.CenturyLlnk 442LOt D(
CenturyTel of Port Aransas, lnc.CenturyLink 442LL7 TX
CenturyTelof San Marcos, lnc.CenturvLink 442L40 TX
United Telephone Company of Texas, lnc CenturyLink 442084 TX
Qwest Corporation (Utah)Centurylink QC 505107 UT
United Telephone Southeast, LLC Uireinia)CenturyLink 190567 VA
Central Telephone Cornnanv of Virslnia CenturvLlnk L902s4 VA, NC
CenturvTel of lnter-lsland, lnc.CenturyLink 52240,a WA
CenturvTel of Washineton. lnc.CenturyLink 5224J,8 WA
Qwest Corooration (Washi nston)CenturvLink QC 525161 WA
United Telephone Company of the Northwest
(Washineton)CenturyLink 522440 WA
CenturyTel of Cowiche, lnc.Centurvlink 5224LO WA
CenturyTel of Central Wisconsin, LLC CenturvLink 331159 WI
COMPANY NAME DBA NAME
Study
Area
Code
State(s)
of
Ooeratlon
Ce nturvTel of Fairwater-Brandon-Alto, LLC CenturvLink 330877 WI
CenturyTel of Forestvllle, LLC Centuryllnk 330884 WI
CenturyTel of Larsen-Readfi eld, LLC CenturyLink 330898 WI
CenturvTel of Monroe County, LLC Centurvlink 330913 WI
CenturyTel of Northern Wisconsln, LLC Centurylink 330956 WI
CenturyTel of Southern Wisconsin, LLC CenturvLink 330931 WI
CenturvTel of the Midwest-Kendall, LLC Centurvlink 330924 WI
CenturyTel of th e Midwest-Wisconsin, LLC
(Casco)CenturvLink 330857 WI
CenturyT€l of th e Midwest-Wlsconsin, LLC
(Cencorn)CenturvLink 330841 WI
CenturyTel of the Midwest-Wisconsin, LLC
(Northwest)CenturvLink 330922 WI
CenturyTel of the Midwest-Wisconsin, LLC
(Platteville)CenturyLlnk 330934 WI
CenturyTel of the Midwest-Wisconsin, LLC
(Thoro)CenturvLink 330959 WI
CenturyTel of the Midwest-Wisconsin, LLC
(Wavside)Centurylink 330970 WI
CenturyTel of Wisconsin, LLC CenturvLink 330895 WI
Telephone USA of Wisconsin, LLC CenturvLink 3311s5 WI
CehturvTel of Northwest Wisconsin, LLC CenturyLink 330950 WI. MN
CenturvTel of Wvoming, lnc.CenturvLink 512299
Qwest Corporation (Wyorning)CenturvLink QC 515108 WY
United Telephone Company of the West
(Wvominel CenturvLink of the West s11595 WY
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Tribal Outreach Documentatlon-20l2 Form /t81- Line <920>
Qwest Corporationdlbla CenturyLlnk QC (southprn ldaho)
StudyArea- 475LOl
Tribal Entities
Tareeted Ensaeement Efforts
As part of its efforts to strengthen positive relationships wlth the Trlba! Natlons withln its
seMng terrltory whlle fulfllllng new obllgations set forth ln Report and Order and Further
Notice of Proposed RulemakinA FCC 7L-167, Qwest Corporatlon d/b/a Centurytink QC
(Southem ldaho)("CenturyLink") extended an invitation to
I to meet and address lssues of importance related to the provisioning of serrrtces on triba!
lands. This letter was mailed November 26,2OL2. The purpose of this meetlng was to discuss
planning and potential deployment of service as well as other areas of interest specific to
conducting business on tribal lands (as set forth ln 47 C.F.R. $54.313(aX9)).
Attached as Exhibit lD So -1is a copy of the letter of invitation."nt toEI
Corresoondence Resultine from Tarseted EnEaeement Efforts
No response was received as the result of the November 25, 2012 letter to I
-.
tn an effort to ensure due dlligence, a subsequent letter was mailed on March
L3, 2OL3, referencing the initial letter, and again asking for an opportunity to meet.
Correspondence has been exchanged as a result of follow-up contact. The results of these
discussions, having occurred during 2013, wlll be detailed as part of the 2013 outreach reporting
that will be filed as part of the 2014 Form 481.
Oneoine Eneasement wlth ldaho Trlbal Entltles
Background
CenturyLink serues the Tribal Entities within its Southern ldaho serving territory ln much the
same manner that it serves other large customer groups. Attention is provided for the very
specific issues that are inherent when doing business on tribal lands.
When tribal customers request service from CenturyLink, they are handled with the same
processes and personnel that would handle non-tribal requests. As planning teams become
aware of potential servlce demands by 'tommunity anchor institutions", such as a casino,
school, or library on tribal lands, these demands are incorporated as part of the standard
,planning processes. CenturyLink strives to satlsfo such demand in a timely and responsible
manner.
CentunyLink has historlcally and will contlnue to market on trlbal lands via radlo and prlnted
media as part of its ongping outreach initiatives. Additlonally, assistance programs are actively
advertised.
While CenturyLinKs operations on tribal lands are substantially the same as those on non-
tribal Lands, they differ on one substantial point. The acquisition of easements, rights-of-
way, and llcenses must comply with the specific requirements of each Tribal Entity and the
Bureau of lndian Affairs. CenturyLink is diligent in making sure that it complies with the
applicable requirements before building facilities on tribal lands.
CenturyLinlCs diligence extends to the manner in which it builds its network on tribal Iands.
The deployment of facilities is accomplished with sensitivity to the surroundings and
consideration of any impact on the land and its people.
Oncoine Ensaeements wlth Trlbal Entltles
E
I
-
EXHIBITLIST
Exhlbat lD so-l Letter of lnvltatlon to Meet
Exhibit ID So -1
II
I
t.l
<1210> Terms & Conditions of Voice Telephony Lifellne Plans
CenturyLink has over 100 local exchange carriers (LECs) that serve as eligible
telecommunications carriers (ETCs) providing Lifeline discounts on localtelephone service for
qualifying low-income customers in thirty-seven states. Each LEC's local tariff contains the
terms and conditions of voice telephony service plans generally available to CenturyLink
residential customers. Lifeline provides discounts on CenturyLink residential service plans that
include voice telephony service. Lifeline discounts provided to qualified recipients include the
$9.25 per monh federal discount plus state discounts, if available. Tribal Lifeline recipienE
receive an additionalfederal Lifeline discount of up to $25 per month. Eligible residents residing
on Tribal lands in areas where CenturyLink receives universal seMce high-cost support can
also receive a Tribal Link Up credit of not more than $100 against one customary service
initiation fee d a primary residene.
CenturyLink's flat-rated residential service plans provide unlimited local calling. Lifeline
discounts also may be applied to local residential service plans that include a certain amount of
local minutes or calls at a flat-rate and then have additional drarges for minutes or calls beyond
those lnduded in the plan. Lifeline discounts may be applied to bundled service packages that
include vo'ne telephony services, such as bundles wih intemet service and/or video service.
Lifeline discounts may also apply to voice service plans that include optional calling features
such as caller lD, call waiting, and voicemail.
Toll service is available to customers receiving Lifeline discounts in the same mannerthat it is
available to non-Lifeline customers. Toll limitation service is available b Lifeline cu$omers at
no charge.
lnformation conceming CenturyLinKs Lifeline program can befound on our Lifeline web page at
http://www.centu rvl i n k.com/Paqes/Su poorULifeLine/
A link to the CenturyLink tariff that includes the terms and conditions of this ETC's Lifeline
offering is included in response to line 1220.
NOTES APPLICABLE TO FORM 481 FILING:
(100) The FederalCommunications Commission in FCC DA 1&332 adoiled Mardr 5,
2013, waived the requirement that price cap recipienb of frozen support or incremental
support file fiv+.year plans by July 1 , 2013 (subsequently changed to October 15, 2013).
(2Ot210) Outages are reported using the criteria provided in 47 C.F.R $54.313, whidr
differs from the criteria in 47 C.F.R. $4.5, which is the basis for reporting outages to the
Federal Communications Commission. Therefore, some outages may not have NORS
numbers.
(30G310) CenturyLink does not have any outstanding requests for voice service ftom
2012ffr'at are unfilled at the time of this filing.
(320-330) Unfilled service requests for broadband are not required to be reported in this
yeaf s filing.
(410) Complaints per 1 ,000 access lines are reported as complaints to any federal
and/or slate agency.
(430450) Number of complaints for broadbandare not required to be reported in this
yea/s filing.
(700-710) Company price offering for both voice and broadband are not required to be
reported in this yea/s filing.
(1000-1010) Voice seMces rate comparability is not required to be reported in this
yeafs filing.
(300C3005) This is not applicable to this company as it is considered to be a Federal
Price Cap Canier or an affiliate associated with a Federal Price Cap Canier for the
purposes of this filing.
1.
2.
4.
5.
o.
7.
8.
g.