20131011CenturyLink QC-north-2013 ETC.pdf

Mary S. Hobson
Attorney & Counselor
999 Main, Suite rroa
Boise, ID B$7os,
208-885-8666 !fi;'; 11au ,L"i !
October ll,2013
VIA IIAND DELIVERY
Jean D. Jewell, Secretary
Idaho Public Utilities Commission
472West Washington
Boise,ID 83702-5983 GNp-T- lj-o
Re: Qwest Corporation dba CenturyLink QC (northern Idaho) 2013 Federal ETC Filing
Dear Ms. Jewell:
On November 18, 2011 the Federal Communications Commission ("FCC") released its
USF/ICC Transformation Order in WC Docket No. 10-90 et al. With that Order, the
FCC began a transition to a national framework for certification of Eligible
Telecommunications Carriers ("ETCs") and set forth a standard set of information that all
ETCs must file with the FCC each year. The Order also required ETCs to provide the
same information to the respective state commissions.
On June 10,2013, the FCC granted a limited waiver of the July I filing deadline for the
annual ETC reporting requirernents for z}l3,with one exception. I ETCs with voice
service rates below the rate floor2 were required to file by July I the voice rate
information required by 47 C.F.R. $ 54.313(h). That same Order also noted that the final
requirements for 2013 and the new filing deadlines would be set in a subsequent Order
following Paperwork Reduction Act approval of the FCC's reporting requirements and
proposed reporting form.
On August 6,2013,the FCC released an Order, DA13-707, identifying the reporting
requirements contained in 47 C.F.R. $ 54.313 that are now approved and applicable in
2013 as well as setting October 15,2013 as the deadline for ETCs to file the required
information.3 The FCC also released the required reporting ternplate, FCC Form 481, for
use by all ETCs.
Attached is a copy of the FCC Form 481 for Qwest Corporation dba CenturyLink QC
(northern Idaho), as filed by CenturyLink with the FCC. CenturyLink is filing a public
I See.In the Matter of Connect Americq Fund, Order, WC Docket No. l0-90, DA l3-1348, (rel. June 10,
2013).
'Ooly ETCs that receive Federal High Cost Loop or High Cost Model Support are required to report
residential basic rates below the rate floor.
3 See 1r the Matter of Connect Americq Fund, Order, WC Docket No. l0-90, DA 13-707, (rel. August 6,
2013).
and confidential version of the FCC Form 481. The outage and Tribal engagement
information provided in response to 47 C.F.R. S54.313 (a) (2) and (9), respectively, is
confidential and was filed confidentially with the FCC. CenturyLink is filing the version
of the FCC Form 481 containing this information under seal and accompanied by an
Attorney Certificate pursuant to Rule 67 of the Idaho Public Utilities Commission's
Rules of Procedure I.D.A.P.A. 31.01.01. 067.
Consistent with past years, we request that you certiff to the FCC as required by 47
C.F.R $ 54.314 by the deadline of December 16, 2013 that CenturyLink QC (northern
Idaho) should continue receiving Federal high cost support in Idaho.
Please do not hesitate to contact me should you have any questions regarding this filing.
Sincerely,
/, ilt
iMary S.Ilobson
Attorney for Qwest Corporation dba Centurylink QC
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AFFIDAVIT CERTIFYING COM PLIANCE
wtTH 554.313(AXs), Ss4.313(AX6), and $54.314(a)
Section (500) - Servlce Quality Certlflcatlon
Section (600) - Emergency Carrier Certlfication
Section (2012) - 2013 Frozen Support Certification; and
Accurary of Annual Reporting of CAF Recipients Certification
For the CenturyLink ETCs as listed in Appendix A, t, David D. Cole, being of lawful age and duly sworn, on
my oath and under penalty of perjury state that I am the SeniorVice President for Operations Support
and Controller of CenturyLink, lnc. ("Company'') and that I am authorized to execute this affidavit on
behalf of the ComPanY.
The Company hereby certifies pursuant to the requirements under 47 C.F.R. 554.313(A)(5) and
$sa.3x3(AX5) that
1) CenturyUnk has established operational procedures designed to factlltate compliance wlth
applicable consumer protection rules,
2l CenturyUnk has established operational procedures deslgned to facilltate compliance wlth
service quality standards which may lnclude customer remedies and lmprovernent plans.
CenturyLink also rcports service quallty metrlcs to State Commissions as applicable,
3) Centurylink is able to remain functional in emergency sltuations as set forth in 554.202(a)(2),
4) All ftozen fuderal universal service support provided to CenturyLink ETCs listed in AppendlxA
was used in the preceding calendar year and will be used in the coming calendar year only for
the prwision, maintenance, and upgrading of facilities and seruices for which the support ts
intended, and
5) To the best of my knowledge and bellef, the Information reported on this form including
afiachrnents is accurate.
FURTHER AFFIANT SAYETH NOT.
; -tl-
DATEDthis &r''-dayot S"f+. ZOra
SVP - operations Support and Controller
CenturyLlnk
100 CenturyLink Drive
Monroe, Louisiana 7 LzOg
suBScRIBED AND SWoRN To before me this L* day of $cf* . 2013
Notary Public:tr+&'l L
My Commission Expires:tr-, \ +(/. I't t< {
St*u- drb \.,ou,trSla^.-r- , Pa,riSL. ca8 Ou-a'oJ"9*-
ej'--$*$*^-
Appondix A
Llstine of Centurvlink Elieible Telecommunlcatlons Cariers
COMPANYNAME DBA NAME
Study
Area
Code
State(s)
of
Operation
CenturyTel of Alabama, tIC (Northern )Centurvlink 259789 AL
CenturyTel of Alabama, LLC (Southern)CenturyLink 259788 AL
Gulf Telephone Companv Centurvlink 254298 AL
CenturyTel of Arkansas, lnc.CenturvLink 401705 AR
CenturyTel of Central Arkansas, LLC CenturyLink 40LL44 AR
CenturvTel of Mountain Home, lnc.Centurvlink 40t7tl AR
Centur.rfTel of Redfield, lnc.Centurvlink 40L720 AR
CenturvTel ofSouth Arkansas, lnc.CenturvLlnk 40t727 AR, [A
CenturyTel of Northwest Arkansas, LLC
(Russellvllle)CenturyLink 40Lt42
AR, MO,
OK
CenturyTel of Northwest Arkansas, LLC
(slloam Sprinesl Centurylink 401143 A& OK
Qwest Corporation (Arizona)Centurvlink QC 455101 M
CenturyTel of Colorado, lnc.Centurvlinl 462208 CO
Qwest Corporation (Colorado)CenturyLink QC 455102 co
The El Paso Countv Telephone Comnanv None 462L87 CO
CenturvTel of Eaele, lnc,Centurvlink 46218s CO. UT
Embarq Florida. lnc.Centurvllnk 2LO34t FL
Coastal Utllities. lnc.Centurvlink 220356 GA
Qwest Corporation (lowal CenturvLink QC 355141 IA
CenturvTel of Postville, lnc.CenturyLink 35L274 IA
CenturvTel of Chester, !nc.CenturvLink 351126 IA, MN
CenturvTel of ldaho, lnc.Centurvllnk 47222s ID
CenturyTelof the Gem State, lnc. (ldaho)CenturvLink 472223 ID
Qwest Corporation ( Northern ldaho)CenturvLink QC 475L62 ID
Qwest Corooratlon (Southern ldaho)Centurylink QC 475LO3 ID
Gallatin River Communications. LLC CenturvLink GRC 341057 IL
CenturvTel of Central lndiana. lnc.CenturyLink 320747 IN
CenturyTel of Odon, lnc.Centurvlink 32080L IN
United Teleohone Comoanv of lndiana. lnc.CenturyLink 320832 IN, OH
United Telephone Company of Eastern
Kansas CenturyLink 4Lt3L7 KS
COMPANY NAME DBA NAME
Study
Area
Code
State(s)
of
Ooeration
United Telephone Company of Kansas None 4LL842 KS
Unlted Telephone Company of Southcentral
Kansas CenturvLink 411377 KS
Embarq Missouri, lnc. (Kansas)Centurylink 4Lt957 KS
CenturyTel of Central Louisiana, LLC CenturyLlnk 270423 LA
CenturvTel of Chatham, LLC CenturyLink 270427 LA
CenturvTel of East Louisiana, LLC CenturvLink 270440 LA
CenturyTel of Evangeline, LLC Centurylink 270434 LA
CenturvTel of North Louisiana, LLC CenturyLink 270436 LA
CenturvTel of Rineeold, LLC CenturyLink 270439 LA
CenturyTel of Southeast Loulslana, LLC CenturyLlnk 270424 IA
CenturvTel of Southwest Louisiana, LLC CenturvLink 270442 IA
CenturyTel of Northwest Louislana, lnc.CenturyLink 27043L LA. AR. TX
CenturvTel Midwest - Michigan, lnc.CenturvLlnk 310671 MI
CenturvTel of Mlchigan, lnc.CenturyLink 3LO702 MI
CenturvTel of Northern Mlchisan, lnc.CenturvLink 310705 MI
CenturvTel of Upper Michigan, lnc.Centurvlink 310689 MI
CenturvTel of Minnesota, lnc.Centurvlink 36LM5 MN
Embarq Minnesota,lnc.CenturryLink 361456 MN
Qwest Corporation (Minnesota)CenturyLink QC 365L42 MN
CenturyTel of Missouri, LLC (Belle-Herman)CenturyLink 429785 MO
CenturyTel of Missouri, LLC (Central)CenturyLink 429794 MO
CenturvTel of Missouri, LLC (Southern)Centurvlink 429786 MO
CenturyTel of Missouri, LLC (Southwest)CenturyLink 429787 MO
Soectra Communicatlons Group, LLC CenturyLink 421151 MO
Embaro Missouri.lnc.CenturyLink 42L957 MO.IA
CenturvTel of North Mississlppi, lnc.None 280458 MS
CenturvTel of Montana, lnc.CenturyLink .482249 MT
Qwest Corporation (Montana)CenturyLink QC 485104 MT
Central Telephone Company (North Carolina)CenturvLink 23047L NC
Carolina Telephone and Telegraph Company
LLC CenturvLink 230470 NC
Mebtel,lnc.CenturyLink 230485 NC
Qwest Corporation (North Dakota)CenturyLink QC 38sL44 ND
Qwest Corporation (Nebraska)CenturyLink QC 375t43 NE
United Telephone Company of the West
(Nebraska)Centurvlink 371595 NE
COMPANY NAME DBA NAME
Study
Area
Code
State(sl
of
Oneratlon
United Telephone Company of New Jersey,
lnc.Centurylink 160138 NJ
CenturyTel ofthe Southwest, lnc.CenturyLink 492274 NM
Owest Corporation (New Mexico)CenturvLink QC 495105 NM
Central Telephone Company (Nevada)CenturvLink 552348 NV
CenturvTel ofthe Gem State, lnc. (Nevada)CenturyLink 552223 NV
CenturvTel of Ohio, lnc.CenturyLink 300630 OH
United Telephone Company of Ohio CenturvLink 300651 OH
CenturvTel of Oregon, lnc.CenturyLink 532361 OR
Qwest Corporation (Oregon)CenturyLink QC 535163 OR
United Telephone Company of the Northwest
(oreeon)CenturVLink 532400 OR
CenturvTel of Eastern Oregon, lnc.CenturvLink s32361 OR. CA
United Telephone Company of Pennsylvania
LLC, ThE CenturyLink t70209 PA
United Telephone Company of the Carolinas
LLC Centurvlink of the Carolinas 240506 sc
Qwest Corporation (South Dakota)CenturyLink QC 395145 SD
CenturvTel of Claiborne, lnc.Centurvlink Claiborne 290557 TN
CenturryTel of Ooltewah-Colleeedale, lnc.
CenturyLink Ooltewah-
Colleeedale 294574 TN
Unfted Teleohone Southeast. LLC lTennessee)Centurylink 290557 TN
CenturvTel of Adamsville, lnc.Centurvlink Adarnsville 290552 TN. MS
CentralTeleohone Comoanv of Texas. lnc.Centurvlink 442LL4 TX
CenturvTel of Lake Dallas, lnc.CenturyLink 442LO7 TX
CenturvTel of Port Aransas, lnc.CenturyLink 442LL7 TX
CenturyTel of San Marcos, lnc.CenturvLink 442L40 TX
United Teleohone Comoanv of Texas. lnc CenturyLlnk 442084 TX
Qwest Corporation (Utah)CenturvLink QC s05107 UT
United Telephone Southeast. LLC (Vireinia)Centurylink 190567 VA
Central Teleohone Comoanv of Virslnia CenturyLlnk 1902s4 VA. NC
centuryTel of lnter-lsland, lnc.Centurylink 522408 WA
centuryTel of Washington, lnc.CenturyLink 522408 WA
Qwest Corooration (Washineton)Centurvlink QC 525161 WA
United Telephone Company of the Northwest
(Washineton)Centurylink 522400 WA
CenturyTel of Cowlche, lnc.Centurylink s224LO WA
centuryTel of central wisconsin, LLC Centurvlink 331159 WI
COMPANY NAME DBA NAME
Study
Area
Code
State(s)
of
Ooeratlon
CenturyTel of Fairwater-Brandon-Alto, LLC CenturvLink 330877 WI
CenturyTel of ForesWille, LLC Centurvlink 330884 WI
CenturvTel of Larsen-Readfi eld, LLC CenturyLink 330898 WI
CenturvTel of Monroe Countv, LLC Centurvlink 330913 WI
CenturyTel of Northern Wisconsin, LLC CenturyLink 330956 wt '
CenturvTel of Southern Wisconsin, LLC CenturyLink 330931 WI
CenturvTel of the Mldwest-Kendall, LLC CenturyLink 330924 WI
CenturyTel of the Midwest-Wisconsin, LLC
(Casco)CenturVLink 330857 WI
CenturyTel of the Midwest-Wisconsln, LLC
(Cencom)Centurvlink 330841 WI
CenturyTel of the Midwest-Wlsconsin, LLC
(Northwest)Centurvlink 330922 WI
CenturyTel of the Midwest-Wlsconsin, LLC
(Platteville)CenturvLink 330934 WI
CenturyTel of the Midwest-Wisconsln, LLC
ffhorol CenturyLink 330959 WI
CenturyTel of the Midwest-Wisconsin, LLC
(Wavside)CenturvLinl 330970 WI
CenturvTel of Wisconsin, LLC Centurylink 330895 WI
Telephone USA of Wisconsin, LLC CenturyLink 331155 WI
CenturyTel of Northwest Wisconsin, LLC CenturvLink 330950 WI, MN
CenturvTel of Wvomins, lnc.CenturyLink 5L2299 WY
Qwest Corporation (Wyomine)Centurvlink QC s15108 WY
United Telephone Company of the West
(Wvomins)CenturvLink of the West 511595 WY
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Tribal Outreach Documentation-20l2 Form 481 - LIne <920>
Qwest Corporatio n d lb I a Centurytln k QC (Northem ldaho)
StudyArea- 475L62
TrlbalEntities
E
Tarueted Ensasement Efforts
As part of its efforts to strengthen positive relationships wlth the Tribal Nations wlthln its
serving territory while fulfilling new obligations set forth in Report and Order and Further
Notice of Proposed Rulemaking FCC 11-161, Qwest Corporatlon d/b/a CenturyLink QC
(Northern ldaho) ("CenturyLinK) extended an invitation to
-
to meet and
address issues of lmportance related to the provisioning of services on tribat lands. The letter
was mailed on November 16, 2012. The purpose of thls meetlng was to discuss planning and
potential deployment of service as well as other areas of interest speclftc to conducting
business on tribal lands (as set forth in 47 C.F.R. $Sa313(aXg)).
A copy of the letter is attached as Exhibit lD No -1:
-.
Corresoonden ce Resu ltinE from Ta rFeted Ensagement Efforts
No response was received as a result of the November 16, 2012 tetter toE ln
an effort to ensure due dlllgence, a subsequent letter was sent on January LL,2OL3, referenclng
the initlal letter, and again asking for an opportunity to meet. Correspondence has been
exchanged as a result of follow-up contact, details of which wlll be contained in our 2014 Form
481 filing pertalning to 2OL3 activfty.
A copy of the follow up letter is attached as Exhibit lD No -2: Follow-up L"tt".-.
Oneoinp Enearement with ldaho Tribal Entities
Background
CenturyLink serues the Tribal Entities withln tts serving territory ln much the same manner that
It serves other large customer groups. Attention ls provided for the very specific lssues that are
inherent when doing business on tribal tands.
When trlbal customers request servlce from Centurytink, they are handled wlth the same
processes and personnel that would handle non-tribal requests. As planning teams become
aware of potential service demands by a 'tommunity anchor institution", such as a casino,
school, or llbrary on tribal lands, these demands are incorporated as part of the standard
planning processes. Centurylink strives to satisff such demands ln a timely and responsible
manner.
Centurylink has historically and will continue to market on tribal lands via radio and printed
media as part of its ongoing outreach initiatives. Additionally, assistance programs are actively
advertised.
While CenturyLinKs operatlons on tribal lands are substantially the same as those on non-tribal
lands, they differ on one substantial point. The acquisition of easements, rights-of- way, and
licenses must comply with the specific requirements of each Tribal Entity and the Bureau of
lndian Affairs. Centuryllnk ls dillgent in maklng sure that lt complles with the applicable
reguirements before building facilities on tribal lands.
CenturyLink's diligence extends to the manner in which it builds its network on tribal lands. The
deployment of facilities is accomplished with sensitivity to the surroundings and consideration
of any impact on the land and its people.
Examotes of Eneasements with
-
I
r
I, EXHIBITLIST
II r. ExhtbtttDNo-l: tetterf
2. Exhlbit lD No-2: Fotlow-up t-"tt"rE
ErhibitIDNo -1
E
-
-
E
-
-
I
I
ls):
ExhlbttID No-2
I
-E
III
-
I
<LZl:l> Terms & Conditions of Voice Telephony Lifeline Plans
GenturyLink has over 100 local exdrange caniers (LECs) that serve as eligible
telecommunications carriers (ETCs) providing Lifeline discounts on local telephone service for
qualifying lowincome customers in thirty-seven states. Each LEC's local tariff contains the
terms and conditions of voice telephony seMce plans generally available to Centurylink
residential customers. Lifeline provides discounts on CenturyLink residential seMce plans that
include vobe telephony service. Lifeline discounts provided to qualified recipients include the
$9.25 per month federal discount plus state disounts, if available. Tribal Lifeline rccipients
receive an additionalfederal Lifeline discount of up to $25 per month. Eligible residents residing
on Tribal lands in areas where CenturyLink receives universal service high-cost support can
also receive a Tribal Link Up credit of not more than $100 against one customary service
initiation fee d a primary residence.
CenturyLink's flat-rated residential service plans provide unlinited local calling. Lifeline
discounb also may be applied to local residential service plans that include a certain amount of
local rninutes or calls at a flat-rate and then have additional dtarges for minutes or calls beyond
those induded in the plan. Lifeline discounts may be applied to bundled service pac*ages that
include vobe telephony services, such as bundles with intemet service and/or video seMce.
Lifeline discounts may also apply to voice service plans that include optional calling features
such as caller lD, call waiting, and voicemail.
Toll service is available to customers receiving Lifeline discounts in the same mannerthat it is
available to non-Lifeline customers. Toll limitation service is available b Lifeline cu$omers at
no charge.
lnformation concerning CenturyLink's Lifeline program can be found on our Lifeline web page at
http://www.centuryl i n k. com/Paoes/Su ooorUlifeli ne/
A link to the CenturyLink tariff that includes the terms and conditions of this ETC's Lifeline
offering is included in response to line 1220.
NOTES APPL]CABLE TO FORM 481 FILING:
1. (100) The FederalCommunlcations Commission in FCC DA 13-332 adofted Mardr 5,
2013,waitred the requirement that price cap recipients of frozen support or incremental
support file five-year plans by July 1, 2013 (subsequently changed to October 15, 2013).
2. (2OU210) Outages are reported using the siteria provided in 47 C.F.R 554.313, whidr
differs fom the criteria in 47 C.F.R. $4.5, whictr is the basis for reporting outages to the
Federal Communications Commission. Therefore, some outages may not have NORS
numbers.
3. (30G310) CenturyLink does not have anyoutstanding requests for voie service from
2012thatare unfilled atthe time of this filing.
4. (32G330) Unfilled service requests for broadbard are not required to be reported in this
yeads filing.
5. (410) Complaints per 1,000 access lines are reported as complaints to any fsderal
and/or state agency.
6. (430-450) Number of complaints f6r broadband are not required to be reported in this
year's filing.
7. (700-710) Company price offering for both voice and broadband are not required to be
reported in this yeads filing.
8. (100G1010) Voice services rate comparability is not required to be reported in this
year's filing.
. 9. (3000-3000 This is not applicable to this company as it is considered to be a Federal
Price Cap Canier or an affiliate associated with a Federal Price Cap Carrier for the
purposes of this filing.