20130926Frontier 2013 ETC Filing.pdf

805 Central Expressway South
Suite 200
Allen, Texas 75013

Phone [phone]
Fax [phone]
Email: [e-mail]

September 25, 2013

Ms. Jean Jewell
Commission Secretary
Idaho Public Utilities Commission
472 West Washington Street
Boise, Idaho 83710-0074

Re: 2013 Annual ETC Filing - Frontier Communications Northwest Inc.

Dear Ms. Jewell:

Frontier Communications Northwest Inc. (“FC Northwest”) hereby files a state affidavit and a
copy of the annual reports that were filed with the Federal Communications Commission (FCC)
on September 24, 2013 in compliance with 47 CFR § 54.313 and 47 CFR § 54.422. Section
54.313 applies to an eligible telecommunications carrier (ETC) receiving high-cost federal USF
support. Section 54.422 applies to ETCs receiving low-income support. Both sections require
the ETC to file the annual report with the FCC, the Universal Service Administrative Company
(USAC), and its relevant state commission. This year the FCC extended the filing due date from
July 1 to October 15.1
Portions of these filings for select companies were filed confidentially in accordance with the FCC’s
Third Protective Order in this docket. 2 FC Northwest hereby requests confidential treatment of the
detailed reporting of outages lasting longer than 30 minutes in 2012 in accordance with Idaho PUC
Rules.

1 See Public Notice DA 13-1707, released August 6, 2013. “Wireline Competition Bureau Announces Filing
Deadline of October 15, 2013 for Eligible Telecommunications Carriers to File High-Cost and Low-Income Annual
Reports, and Announces Filing Deadline of December 16, 2013 for States and ETCs to File Annual Use
Certifications.”
2 In re: Developing a Unified Intercarrier Compensation Regime; Establishing Just and Reasonable Rates for Local
Exchange Carriers; Connect America Fund; High-Cost Universal Service Support; A National Broadband Plan for
Our Future, CC Dkt. No. 01-92, WC Dkt. Nos. 07-135, 10-90, 05-337, GN Dkt. No. 09-51, Third Protective Order,
DA 10-1749 (rel. Aug. 30, 2012).
Ms. Jean Jewell
September 25, 2013

FC Northwest requests the Idaho Public Utilities Commission to file the annual certification
regarding federal high-cost support with the Universal Service Administrative Company (USAC)
and the FCC, pursuant to 47 CFR 54.314(a).
Sincerely,

Kim Douglass
Manager - Regulatory Affairs

Enclosures

Federal Regulatory Affairs
2300 N St. NW, Suite 710 Washington DC 20037
www.Frontier.com

REDACTED—FOR PUBLIC INSPECTION
September 24, 2013

BY HAND
Marlene H. Dortch
Secretary
Federal Communications Commission
445 12th St., S.W. Washington, D.C. 20554
Re: Connect America Fund, WC Dkt. No. 10-90; Lifeline and Link Up Reform and
Modernization, WC Dkt. No. 11-42
Dear Ms. Dortch:
Frontier Communications Corp. hereby files its annual report and certifications as required by
sections 54.313 and 54.422 of the Commission’s rules in accordance with the guidance of the Public
Notice issued August 6, 2013 for the companies listed below.1 Today Frontier is filing only the documents relevant to the companies listed below. Frontier will complete its filings for all of its
companies by the Commission’s October 15, 2013 filing deadline. A copy of this report is also being
filed with the Universal Service Administrative Company and each relevant State public service
commission in which Frontier operates as an ETC.
Portions of this filing for select companies are being made confidentially in accordance with the Federal Communications Commission’s (“Commission”) Third Protective Order in this docket2.
Specifically, Frontier requests confidential treatment of the detailed reporting of outages lasting
longer than 30 minutes in 2012, which includes the location, cause, duration and efforts taken to
prevent further outages. This information is competitively sensitive and is not normally released to the public; release of such sensitive data could give Frontier’s competitors an advantage in the
markets described therein.3 The non-redacted portions have been marked as confidential. Frontier
1 Wireline Competition Bureau Announces Filing Deadline of October 15, 2013 for Eligible Telecommunications Carriers to File High-Cost and Low-Income Annual Reports, and Announces Filing Deadline of December 16, 2013 for States and ETCs to File Annual Use Certifications, Public Notice, WC Dkt. Nos. 10-90, 11-42, DA 13-1707 (rel.
Aug. 6, 2013). 2 In re: Developing a Unified Intercarrier Compensation Regime; Establishing Just and Reasonable Rates for Local
Exchange Carriers; Connect America Fund; High-Cost Universal Service Support; A National Broadband Plan for
Our Future, CC Dkt. No. 01-92, WC Dkt. Nos. 07-135, 10-90, 05-337, GN Dkt. No. 09-51, Third Protective Order, DA 10-1749 (rel. Aug. 30, 2012). 3 Frontier notes that section 4.2 of the Commission’s rules, which governs disruptions of communications service,
states that reports of service disruptions are “presumed to be confidential.” 47 C.F.R. § 4.2 (2013).
REDACTED—FOR PUBLIC INSPECTION

requests that the documents marked as confidential be withheld from public inspection. Frontier is
also filing a redacted copy of this report for public inspection.

Frontier submits today information for the following companies; only those so marked are being filed confidentially.

State Study Area Name SAC Confidential Treatment Requested? AL Frontier-Lamar County 250301 Yes
AL Frontier Comm-AL 250306 No
AL Frontier Comm-South 250318 No
ID Frontier Communications Northwest 472416 Yes
ID Citizens-Frontier-ID 474427 No
MS Frontier-Mississippi 280460 No
MT Citizens-Frontier-MT 434322 Yes
NM Navajo-NM-Frontier 494449 No
PA Frontier-Breezewood 170149 Yes
PA Frontier-Canton 170152 Yes
PA Commonwealth Tel Co. 170161 No
PA Frontier-PA 170168 Yes
PA Frontier-Lakewood 170178 No
PA Frontier-Oswayo River 170194 Yes
TN Citizens-Frontier-Vol. State 290580 No
TN Citizens-Frontier-TN 294336 No

Please feel free to contact me with any further questions.

Sincerely,
/s/
Michael D. Saperstein, Jr.
Vice President, Federal Regulatory Affairs
Frontier Communications [phone]
Attachment
cc: Alexander Minard
&&Žƌŵϰϴϭ
FCC Form 481 - Carrier Annual Reporting OMBŽŶƚƌŽůEŽ͘ 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
Data Collection Form :ƵůLJϮϬϭϯ
<010> Study Area Code
<015> Study Area Name
<020> Program Year

<030> Contact Name: Person USAC should contact
w t questons a out t s ata

<035> Contact Telephone Number:
um er o t e person ent e n ata ne <>
<039> Contact EmailĚĚƌĞƐƐ:
ma o t e person ent e n ata ne <>
54.313
Completion
Required
54.422
Completion
Required
<100> Service Quality Improvement Reporting

<200> Outage Reporting (voice)
<210> <-- check box if no outages to report

<300> Unfulfilled Service Requests (voice)
<310> Detail on Attempts (voice)
<320> Unfulfilled Service Requests (broadband)
<330> Detail on Attempts (broadband)

<400> Number of Complaints per 1,000 customers (voice)
<410> Fixed
<420> Mobile
<430> Number of Complaints per 1,000 customers (broadband)
<440> Fixed
<450> Mobile

<500> Service Quality Standards & Consumer Protection Rules Compliance
<510>
<600> Functionality in Emergency Situations
<610>
<700> Company Price Offerings (voice)
<710> Company Price Offerings (broadband)
<800> Operating Companies and Affiliates
<900> Tribal Land Offerings (Y/N)?
<1000>Voice Services Rate Comparability
<1010>
<1100> Terrestrial Backhaul (Y/N)?
<1110>
<1200> Terms and Condition for Lifeline Customers

Price Cap Carriers, Proceed to Price Cap Additional Documentation Worksheet
Including Rate-of-Return Carriers affiliated with Price Cap Local Exchange Carriers
<2000>
<2005>

Rate of Return Carriers, Proceed to ROR Additional Documentation Worksheet
<3000>
<3005>
ANNUAL REPORTING FOR ALL CARRIERS
(if yes, complete attached worksheet)
(check to indicate certification)
(if not, check to indicate certification)
(complete attached worksheet)
(attached descriptive document)
(check to indicate certification)
(complete attached worksheet)
(complete attached worksheet)
(complete attached worksheet)
(check to indicate certification)
(attached descriptive document)
(attach descriptive document)
(complete attached worksheet)
(check box when complete)
(complete attached worksheet)
(complete attached worksheet)
(attach descriptive document)

(complete attached worksheet)
(check to indicate certification)
(complete attached worksheet)
(check to indicate certification)
(attach descriptive document)
2014
✔
✔
✔
472416
✔
✔
✔
✔
✔
✔
✔
Frontier Communications Northwest, Inc.
585-777-4557
✔
✔
✔
✔
Cassandra Guinness
✔
09/20/2013
472416ID510
[e-mail]
✔
✔
✔
✔
✔
0.83
4
472416ID310
472416ID610
REDACTED FOR PUBLIC INSPECTION
<010>
<015>
<020>
<030>
<035>
<039>
<110> Has your company received its ETC certification from the FCC? (yes / no )
<111>
If your answer to Line <110> is yes, do you have an existing §54.202(a) "5
year plan" filed with the FCC?(yes / no )
If your answer to Line <111> is yes, then you are required to file a progress
report, on line <112> delineating the status of your company's existing §
54.202(a) "5 year plan" on file with the FCC, as it relates to your provision of
voice telephony service.
<112>ƚƚĂĐŚ&ŝǀĞͲzĞĂƌ^ĞƌǀŝĐĞYƵĂůŝƚLJ/ŵƉƌŽǀĞŵĞŶƚWůĂŶŽƌ͕ŝŶƐƵďƐĞƋƵĞŶƚLJĞĂƌƐ͕
LJŽƵƌĂŶŶƵĂůƉƌŽŐƌĞƐƐƌĞƉŽƌƚĨŝůĞĚ pursuant to ϰϳ͘&͘Z͘Αϱϰ͘ϯϭϯ;ĂͿ;ϭͿ. If your company is a
CETC which only receives frozen support, your progress report is only
required to address voice telephony service.
Please check these boxes below to confirm that the attached PDF, on line
112, contains a progress report on its five-year service quality improvement
plan pursuant to § 54.202(a). The information shall be submitted at the wire
center level or census block as appropriate.
<113> Maps detailing progress towards meeting plan targets
<114> Report how much universal service (USF) support was received
<115> How (USF) was used to improve service quality
<116> How (USF)was used to improve service coverage
<117> How (USF) was used to improve service capacity
<118>Provide an explanation of network improvement targets not met
in t e prior ca en ar year.

Study Area Code
Study Area Name
Program Year
Contact Name - Person USAC should contact regarding this data
Contact Telephone Number - Number of person identified in data line <030>
Name of Attached Document (.pdf)
Contact Email Address - Email Address of person identified in data line <030>
(100) Service Quality Improvement Reporting FCC Form 481
Data Collection Form OMB Control No. 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
:ƵůLJ 2013

2014
472416
Frontier Communications Northwest, Inc.
585-777-4557
Cassandra Guinness
09/20/2013
[e-mail]
REDACTED FOR PUBLIC INSPECTION
(200) Service Outage Reporting (Voice)FCC Form 481
Data Collection Form OMB Control No. 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<220> <a> <b1> <b2> <b3> <b4> <c1> <c2> <d> <e> <f> <g> <h>
NORS
Reference
Number
Outage Start
Date
Outage Start
Time
Outage End
Date
Outage End
Time
Number of
Customers Affected Total Number of
Customers
911 Facilities
Affected
(Yes / No)
Service Outage
Description (Check
all that apply)
Did This Outage
Affect Multiple
Study Areas
(Yes / No)
Service Outage
Resolution
Preventative
Procedures

2014
472416
Frontier Communications Northwest, Inc.
585-777-4557
Cassandra Guinness
09/20/2013
[e-mail]
-- See attached
worksheet --
REDACTED FOR PUBLIC INSPECTION
(700) Price Offerings including Voice Rate Data FCC Form 481
Data Collection Form OMB Control No. 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<701>ZĞƐŝĚĞŶƚŝĂů>ŽĐĂů^ĞƌǀŝĐĞŚĂƌŐĞĨĨĞĐƚŝǀĞĂƚĞ
<702>^ŝŶŐůĞ^ƚĂƚĞͲǁŝĚĞZĞƐŝĚĞŶƚŝĂů>ŽĐĂů^ĞƌǀŝĐĞŚĂƌŐĞ

<703><a1> <a2> <a3> <b1> <b2>
State Exchange (ILEC) SAC (CETC) Rate Type
Residential Local
Service Rate

<c>
Total per line Rates and Fees
<b5>
Mandatory Extended Area
Service Charge
<b4>
State Universal Service Fee
<b3>
State Subscriber Line Charge
2014
472416
Frontier Communications Northwest, Inc.
585-777-4557
1/1/2013
Cassandra Guinness
09/20/2013
-- See attached worksheet--
[e-mail]
REDACTED FOR PUBLIC INSPECTION
(710) Broadband Price Offerings FCC Form 481
Data Collection Form OMB Control No. 3060-0986
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>

<711><a2> <b1> <b2> <c> <d1> <d2> <d3> <d4>
Exchange (ILEC) Residential Rate
State Regulated
Fees Total Rate and Fees
Broadband Service -
Download Speed
(Mbps)
Broadband Service -
Upload Speed (Mbps)
Usage Allowance
Action Taken When
Limit Reached {select}

<a1>
Usage Allowance
(GB)

State
ͬOMB Control No. 3060-08ϭϵ
2014
472416
Frontier Communications Northwest, Inc.
585-777-4557
Cassandra Guinness
09/20/2013
[e-mail]
-- See attached
worksheet --
REDACTED FOR PUBLIC INSPECTION
(800) Operating Companies FCC Form 481
Data Collection Form OMB Control No. 3060-0986
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<810> Reporting Carrier
<811> Holding Company
<812> Operating Company

<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
ͬOMB Control No. 3060-08ϭϵ
2014
Frontier Communications Northwest Inc
472416
Frontier Communications Northwest, Inc.
585-777-4557
Frontier Communications Northwest Inc
Cassandra Guinness
09/20/2013
[e-mail]
-- See attached worksheet --
Frontier Communications Corporation
REDACTED FOR PUBLIC INSPECTION
(900) Tribal Lands Reporting FCC Form 481
Data Collection Form OMB Control No. 3060-0986
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<910>Tribal Land(s) on which ETC Serves
<920> Tribal Government Engagement Obligation
If your company serves Tribal lands, please select (Yes,No, NA) for
each these boxes to confirm the status described on the attached
PDF, on line 920, demonstrates coordination with the Tribal
government pursuant to § 54.313(a)(9) includes:
Select
(Yes,No,
NA)
<921>
<922>Feasibility and sustainability planning;
<923> Marketing services in a culturally sensitive manner;
<924> Compliance with Rights of way processes
<925> Compliance with Land Use permitting requirements
<926> Compliance with Facilities Siting rules
<927> Compliance with Environmental Review processes
<928> Compliance with Cultural Preservation review processes
<929> Compliance with Tribal Business and Licensing requirements.
Needs assessment and deployment planning with a focus on Tribal
community anchor institutions;
Name of Attached Document (.pdf)

ͬOMB Control No. 3060-08ϭϵ
2014
Yes
Yes
472416
Yes
Frontier Communications Northwest, Inc.
585-777-4557
Cassandra Guinness
Yes
09/20/2013
[e-mail]
Yes
Yes
Coeur d'Alene Tr bal Counc l, Kooten a Tr bal Counc l and the Nez Perce Tr be
Yes
Yes
Yes
472416ID920
REDACTED FOR PUBLIC INSPECTION
(1100) No Terrestrial Backhaul Reporting FCC Form 481
Data Collection Form OMB Control No. 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
:ƵůLJ 2013

<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
Please check this box to confirm no terrestrial backhaul
options exist within the supported area pursuant to § 54.313(G)
Please check this box to confirm the reporting carrier offers
broadband service of at least 1 Mbps downstream and 256 kbps
upstream within the supported area pursuant to § 54.313(G)
<1120>
<1130>

2014
472416
Frontier Communications Northwest, Inc.
585-777-4557
Cassandra Guinness
09/20/2013
[e-mail]
REDACTED FOR PUBLIC INSPECTION
(1200) Terms and Condition for Lifeline Customers FCC Form 481
Lifeline OMB Control No. 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
Data Collection Form :ƵůLJ 2013

<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<1210> Terms & Conditions of Voice Telephony Lifeline Plans
Name of attached document (.pdf)
͞WůĞĂƐĞĐŚĞĐŬƚŚĞƐĞďŽdžĞƐďĞůŽǁƚŽĐŽŶĨŝƌŵƚŚĂƚƚŚĞĂƚƚĂĐŚĞĚW&͕
on line 1210, ŽƌƚŚĞǁĞďƐŝƚĞůŝƐƚĞĚ͕ŽŶůŝŶĞϭϮϮϬ͕
contains the required information pursuant to §
54.422(a)(2) annual reporting for ETCs receiving low-income
support, carriers must annually report:
<12Ϯ1>
<12Ϯ2>
<12Ϯ3>Additional charges for toll calls, and rates for each such plan.
<1220>Link to Public Website HTTP
Information describing the terms and conditions of any voice
telephony service plans offered to Lifeline subscribers,
Details on the number of minutes provided as part of the plan,

//www.frontier.com/discountprograms/lifelineprogram
2014
472416
✔
✔
✔
Frontier Communications Northwest, Inc.
585-777-4557
Cassandra Guinness
09/20/2013
[e-mail]
472416ID1210
REDACTED FOR PUBLIC INSPECTION
(2000) Price Cap Carrier Additional Documentation FCC Form 481
Data Collection Form OMB Control No. 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
Including Rate-of-Return Carriers affiliated with Price Cap Local Exchange Carriers :ƵůLJ 2013

<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
Incremental Connect America Phase I reporting
<2010> 2nd Year Certification {47 CFR § 54.313(b)(1)}
<2011>3rd Year Certification {47 CFR § 54.313(b)(2)}
Price Cap Carrier Receiving Frozen Support Certification {47 CFR § 54.312(a)}
<2012> 2013 Frozen Support Certification
<2013> 2014 Frozen Support Certification
<2014> 2015 Frozen Support Certification
<2015> 2016 and future Frozen Support Certification
Price Cap Carrier Connect America ICC Support {47 CFR § 54.313(d)}
<2016> Certification Support Used to Build Broadband

Connect America Phase II Reporting {47 CFR § 54.313(e)}
<2017> 3rd year Broadband Service Certification
<2018> 5th year Broadband Service Certification
<2019> Interim Progress Certification
Please check the box to confirm that the attached PDF , on line 2021,
contains the required information pursuant to § 54.313 (e)(3)(ii), as a recipient
of CAF Phase II support shall provide the number, names, and addresses of
community anchor institutions to which began providing access to broadband
service in the preceding calendar year.
<2021> Interim Progress Community Anchor Institutions Name of Attached Document Listing Required Information
<2020>
CHECK the boxes below to note compliance as a recipient of Incremental Connect America Phase I support, frozen High Cost support, High Cost support to offset access charge reductions, and Connect America Phase II
support as set forth in 47 CFR § 54.313(b),(c),(d),(e) the information reported on this form and in the documents attached below is accurate.

2014
472416
✔
Frontier Communications Northwest, Inc.
585-777-4557
Cassandra Guinness
09/20/2013
[e-mail]
✔
REDACTED FOR PUBLIC INSPECTION
(3000) Rate Of Return Carrier Additional Documentation FCC Form 481
Data Collection Form OMB Control No. 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
:ƵůLJ 2013

<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
Progress Report on 5 Year Plan
(3010)Milestone Certification {47 CFR § 54.313(f)(1)(i)}Name of Attached Document Listing Required Information
Please check this box to confirm that the attached PDF , on line 3012,
contains the required information pursuant to § 54.313 (f)(1)(ii), as a
recipient of CAF Phase II support shall provide the number, names, and
addresses of community anchor institutions to which began providing
access to broadband service in the preceding calendar year.
(3012) Community Anchor Institutions {47 CFR § 54.313(f)(1)(ii)} Name of Attached Document Listing Required Information
(3013) Is your company a Privately Held ROR Carrier {47 CFR § 54.313(f)(2)}(Yes/No)
(3014) If yes, does your company file the RUS annual report (Yes/No)
Please check these boxes to confirm that the attached PDF, on line 3017,
contains the required information pursuant to § 54.313(f)(2) compliance
requires:
(3017)If the response is yes on line 3014, attach your company's RUS annual
report and all required documentation Name of Attached Document Listing Required Information
(3018) If the response is no on line 3014, Is your company audited?(Yes/No)
If the response is yes on line 3018, please check the boxes below to
confirm your submission, on line 3026 pursuant to § 54.313(f)(2), contains
:
If the response is no on line 3018, please check the boxes below
to confirm your submission, on line 3026 pursuant to § 54.313(f)(2),
contains:
(3024)Underlying information subjected to an officer certification.
(3026) Attach the worksheet listing required information Name of Attached Document Listing Required Information
(3022)
(3023)
(3025)
(3015)
(3016)
(3019)
(3020)
(3021)
Copy of their financial statement which has been subject to review by an
independent certified public accountant; or 2) a financial report in a
format comparable to RUS Operating Report for Telecommunications
Borrowers,
Underlying information subjected to a review by an independent certified
public accountant
PDF of Balance Sheet, Income Statement and Statement of Cash Flows
Electronic copy of their annual RUS reports (Operating Report for
Telecommunications Borrowers)
PDF of Balance Sheet, Income Statement and Statement of Cash Flows
Either a copy of their audited financial statement; or (2) a financial report
in a format comparable to RUS Operating Report for Telecommunications
PDF of Balance Sheet, Income Statement and Statement of Cash Flows
Management letter issued by the independent certified public accountant
that performed the company’s financial audit.

(3011)
CHECK the boxes below to note compliance on its five year service quality plan (pursuant to 47 CFR § 54.202(a)) and, for privately held carriers, ensuring compliance with the financial reporting requirements set forth in 47
CFR § 54.313(f)(2). I further certify that the information reported on this form and in the documents attached below is accurate.
2014
472416
Frontier Communications Northwest, Inc.
585-777-4557
Cassandra Guinness
09/20/2013
[e-mail]
REDACTED FOR PUBLIC INSPECTION
Certification - Reporting Carrier FCC Form 481
Data Collection Form OMB Control No. 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
TO BE COMPLETED BY THE REPORTING CARRIER, IF THE REPORTING CARRIER IS FILING ANNUAL REPORTING ON ITS OWN BEHALF:
Printed name of Authorized Officer:
ĞƌƚŝĨŝĐĂƚŝŽŶŽĨKĨĨŝĐĞƌĂƐƚŽƚŚĞĐĐƵƌĂĐLJŽĨƚŚĞĂƚĂZĞƉŽƌƚĞĚĨŽƌƚŚĞŶŶƵĂůZĞƉŽƌƚŝŶŐĨŽƌ&Žƌ>/ZĞĐŝƉŝĞŶƚƐ
Name of Reporting Carrier:
Signature of Authorized Officer:Date
/ĐĞƌƚŝĨLJƚŚĂƚ/ĂŵĂŶŽĨĨŝĐĞƌŽĨƚŚĞƌĞƉŽƌƚŝŶŐĐĂƌƌŝĞƌ͖ŵLJƌĞƐƉŽŶƐŝďŝůŝƚŝĞƐŝŶĐůƵĚĞĞŶƐƵƌŝŶŐƚŚĞĂĐĐƵƌĂĐLJŽĨƚŚĞĂŶŶƵĂůƌĞƉŽƌƚŝŶŐƌĞƋƵŝƌĞŵĞŶƚƐĨŽƌƵŶŝǀĞƌƐĂůƐĞƌǀŝĐĞƐƵƉƉŽƌƚ
ƌĞĐŝƉŝĞŶƚƐ͖ĂŶĚ͕ƚŽƚŚĞďĞƐƚŽĨŵLJŬŶŽǁůĞĚŐĞ͕ƚŚĞŝŶĨŽƌŵĂƚŝŽŶƌĞƉŽƌƚĞĚŽŶƚŚŝƐĨŽƌŵĂŶĚŝŶĂŶLJĂƚƚĂĐŚŵĞŶƚƐŝƐĂĐĐƵƌĂƚĞ͘
Title or position of Authorized Officer:
Telephone number of Authorized Officer:
Study Area Code of Reporting Carrier: Filing Due Date for this form:

Persons willfully making false statements on this form can be punished by fine or forfeiture under the Communications Act of 1934, 47 U.S.C. §§ 502, 503(b), or fine or imprisonment
under Title 18 of the United States Code, 18 U.S.C. § 1001.

CERTIFIED ONLINE
Ken Mason
2014
472416
VP, Regulatory
585-777-5645
Frontier Communications Northwest, Inc.
472416
585-777-4557
10/15/2013
Cassandra Guinness
09/20/2013
09/20/2013
Frontier Communications Northwest, Inc.
[e-mail]
REDACTED FOR PUBLIC INSPECTION
Certification - Agent / Carrier FCC Form 481
Data Collection Form OMB Control No. 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>

ĞƌƚŝĨŝĐĂƚŝŽŶŽĨŐĞŶƚƵƚŚŽƌŝnjĞĚƚŽ&ŝůĞŶŶƵĂůZĞƉŽƌƚƐĨŽƌ&Žƌ>/ZĞĐŝƉŝĞŶƚƐŽŶĞŚĂůĨŽĨZĞƉŽƌƚŝŶŐĂƌƌŝĞƌ
TO BE COMPLETED BY THE AUTHORIZED AGENT:
Telephone number of Authorized Agent or Employee of Agent:
Signature of Authorized Agent or Employee of Agent:
Name of Authorized Agent or Employee of Agent:
I, as agent for the reporting carrier, certify that I am authorized to submit the annual reports for universal service support recipients on behalf of the reporting carrier; I have provided
the data reported herein based on data provided by the reporting carrier; and, to the best of my knowledge, the information reported herein is accurate.
Date:
Printed name of Authorized Agent or Employee of Agent:
Title or position of Authorized Agent or Employee of Agent
Name of Reporting Carrier:
Study Area Code of Reporting Carrier: Filing Due Date for this form:
Printed name of Authorized Officer:
Name of Reporting Carrier:
Study Area Code of Reporting Carrier:
Title or position of Authorized Officer:
Telephone number of Authorized Officer:
Filing Due Date for this form:
TO BE COMPLETED BY THE REPORTING CARRIER, IF AN AGENT IS FILING ANNUAL REPORTS ON THE CARRIER'S BEHALF:
ĞƌƚŝĨŝĐĂƚŝŽŶŽĨKĨĨŝĐĞƌƚŽƵƚŚŽƌŝnjĞĂŶŐĞŶƚƚŽ&ŝůĞŶŶƵĂůZĞƉŽƌƚƐĨŽƌ&Žƌ>/ZĞĐŝƉŝĞŶƚƐŽŶĞŚĂůĨŽĨZĞƉŽƌƚŝŶŐĂƌƌŝĞƌ
I certify that (Name of Agent)_______________________________________________________ is authorized to submit the information reported on behalf of the reporting carrier. I
also certify that I am an officer of the reporting carrier; my responsibilities include ensuring the accuracy of the annual data reporting requirements provided to the authorized
agent; and, to the best of my knowledge, the reports and data provided to the authorized agent is accurate.
Date:
Name of Authorized Agent:
Signature of Authorized Officer:

Persons willfully making false statements on this form can be punished by fine or forfeiture under the Communications Act of 1934, 47 U.S.C. §§ 502, 503(b), or fine or imprisonment
under Title 18 of the United States Code, 18 U.S.C. § 1001.

Persons willfully making false statements on this form can be punished by fine or forfeiture under the Communications Act of 1934, 47 U.S.C. §§ 502, 503(b), or fine or imprisonment under Title
18 of the United States Code, 18 U.S.C. § 1001.
2014
472416
Frontier Communications Northwest, Inc.
585-777-4557
Cassandra Guinness
09/20/2013
[e-mail]
REDACTED FOR PUBLIC INSPECTION
09/20/2013
REDACTED FOR PUBLIC INSPECTION
Attachments
FCC Form 481

Line 100 – Service Quality Improvement Reporting
[47 CFR 54.313(a)(1)]

Lines 320 and 330 – Unfulfilled Service Requests (broadband)
[47 CFR 54.313(a)(3)]

Lines 430 and 440 and 450 – Number of Complaints per 1,000 customers (broadband)
[47 CFR 54.313(a)(4)]

Line 700 – Company Price Offerings (voice)
[47 CFR 54.313(a)(7)]

Line 710 – Company Price Offerings (broadband)
[47 CFR 54.313(a)(7)]

Lines 1000 and 1010 – Voice Services Rate Comparability
[47 CFR 54.313(a)(10)]

The FCC does not require completion of the above-listed items in the 2013 filing. In the FCC’s Public
Notice DA 13-1707, released August 6, 2013, these items were not included in the list of items that must
be included in the 2013 filing.1

1 The Public Notice stated, in relevant part:

For 2013, ETCs that receive high-cost support must complete FCC Form 481 to include the
following: Information pursuant to section 54.313(a)(2) through (a)(6) as it relates to their provision of
voice telephony service in calendar year 2012; their holding company, operating companies, affiliates (as
defined under section 3 of the Communications Act of 1934, as amended (the Act), 47 U.S.C. § 153(2))
that are also designated as ETCs and/or that provide retail broadband Internet access to end-user
customers), and any branding, pursuant to section 54.313(a)(8) of the Commission’s rules; 6 for those
ETCs that serve Tribal lands, a report on Tribal government engagement pursuant to section 54.313(a)(9);
for price cap carriers only, certifications pursuant to section 54.313(c) and (d), as appropriate; for rate-of
returncarriers only, their financial information pursuant to section 54.313(f)(2), as appropriate; and for
those ETCs without access to terrestrial backhaul that are compelled to rely exclusively on satellite
backhaul in their study areas, certifications pursuant to section 54.313(g).
REDACTED FOR PUBLIC INSPECTION
(200) Service Outage Reporting (Voice)FCC Form 481
Data Collection Form OMB Control No. 3060-0986ͬKDŽŶƚƌŽůEŽ͘ϯϬϲϬͲϬϴϭϵ
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<220>
<a> <b1> <b2> <b3> <b4> <c1> <c2> <d><e><f><g><h>
NORS
Reference
Number Outage Start
Date
Start
Time
Outage End 
Date
End
Time
ƵƐƚŽŵĞƌƐ
Affected
Number of
Customers
Facilities
Affected
(Yes / No)
Service Outage
Description (Check
all that apply)
Did This Outage
Affect Multiple
Study Areas
(Yes / No)
Service Outage
Resolution
Preventative
Procedures

Outage Outage Number of Total
911
2014
472416
Frontier Communications Northwest, Inc.
585-777-4557
Cassandra Guinness
09/20/2013
[e-mail]
REDACTED FOR PUBLIC INSPECTION
Page 1 of 1
FCC Form 481
Line 310 - Unfulfilled Voice Telephony Service Requests Resolution
State: Idaho Year: 2012
Study Area Code: 472416
Study Area Name: Frontier Communications
Northwest (ID)
(A) (B) ( C) (D) (E)
Date of Potential
Customer's Request
(mm/dd/yyyy)
Date When the Request was
Considered Unfulfilled
(mm/dd/yyyy)
Name of Exchange/
Wire Center Description of Service Request
How Service Fulfillment was
Attempted/Reason for Unfulfillment
(If fulfilled in 2013, include date of
fulfillment.)
1 09/17/2012 Bonners Ferry POTS NoFA - Cable Pairs full
2 10/23/2012 Sandpoint POTS Place New Terminal
3 12/14/2012 Post Falls POTS Place New Terminal
4 12/12/2012 St. Maries POTS NoFA - Drop
REDACTED FOR PUBLIC INSPECTION
Line 510 – Description of Compliance with Service Quality Standards and Consumer Protection:
The Frontier ILEC companies certify that they comply with applicable state and FCC service
quality standards. Service quality metrics are monitored and reported on a monthly
basis. Frontier has implemented numerous Consumer Protection measures to protect customer
information from improper use and disclosure as well as to protect against fraud. For example,
Frontier has implemented Customer Proprietary Network Information (policies and procedures)
that are consistent with the FCC’s regulations. Frontier regularly trains employees who have
access to CPNI on the rules and our procedures for securing accounts and authenticating
callers. Frontier also has a comprehensive Identity Theft Protection Program (or Red Flag
program) which is consistent with the FTC’s guidance on measures to detect and prevent
identity theft. All employees are trained on Frontier’s Code of Business Conduct and Ethics,
which requires employees to protect sensitive customer information from improper use and
disclosure. Frontier also has a Data Privacy and Security policy which applies to all
employees. Further, Frontier also has implemented a strict third-party qualification protocol to
prevent unauthorized charges (“Cramming”) from appearing on customer’s bills. Frontier also
follows a “First Call” resolution policy, which aims to resolve customer complaints about
unauthorized charges in one call, without referral to any third party. In addition to the
foregoing, Frontier, has implemented customary IT security measures to protect our network
and customer information.
REDACTED FOR PUBLIC INSPECTION

Line 610 - Description of Functionality in Emergency Situations
The Frontier ILEC companies certify that they follow best practices that are designed to allow
them to remain functional in an emergency situation through the use of back-up power to
ensure functionality in the event of a limited commercial power failure. Frontier’s policy is that
at sites where there is a generator, it will also have batteries capable of providing three-to-four
hours of backup power. Sites that are provisioned to allow portable generators typically have up
to eight hours of battery backup power available. Frontier adheres to formal maintenance and
testing schedules of batteries and generators based on the GTE practices, the Bell standard and
manufacturer standards. Batteries are load tested routinely. On site generators are tested
monthly with an annual “blackout” test also incorporated. Routine maintenance occurs regularly
throughout the year. Portable generators are load tested once a year along with performing
the manufacturer recommended maintenance.
The companies’ network is engineered to provide maximum capacity in order to handle excess
traffic in the event of traffic spikes resulting from emergency situations. Carrier audits its
circuits in order to provide redundancy in its network where feasible for use in re-rerouting
traffic when facilities are damaged.

REDACTED FOR PUBLIC INSPECTION
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
(800) Operating Companies FCC Form 481
Data Collection Form OMB Control No. 3060-0986
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<810> Reporting Carrier
<811> Holding Company
<812> Operating Company

ͬOMB Control No. 3060-08ϭϵ
Frontier Communications of California
Frontier Communications of California
Frontier Citizens Utilities Rural
Frontier Communications of the Southwest Inc.
Front er Nava o Commun cat ons Front er Nava o Commun cat ons Company
Frontier Communications of California
Frontier Communications of the South, LLC
Frontier Communications of the White Mountains
Frontier Communications of Alabama, LLC
Frontier Communications of Lamar County, LLC
2014
Frontier Communications Northwest Inc
472416
Frontier Communications Northwest, Inc.
585-777-4557
Frontier Communications Northwest Inc
Cassandra Guinness
Frontier Comm. Northwest, Inc (ID-GTE)
CTC Illinois
Frontier Comm. of Iowa, Inc.
CTC Idaho
09/20/2013
Frontier Comm. of Fairmount
Frontier Comm. of Georgia, Inc.
Global Valley Networks, Inc.
Frontier of the South - Florida
Frontier Comm. of the Southwest, Inc (CA-Contel)
Frontier West Coast, Inc (CA)
Frontier Comm.- Midland, Inc.
Frontier Comm. of Illinois, Inc.
Frontier Comm. - Schuyler, Inc.
[e-mail]
542315
542344
541863
341183
472416
474427
351127
220387
220362
210318
341055
341079
341038
CTC Tuolomne
Frontier of the South - Alabama
Frontier Comm. of Lamar County
CTC Mohave (Rural)
CTC White Mountains
Navajo Comm - Arizona
Frontier Comm. of the Southwest, Inc (AZ-Contel)
CTC Golden St
CTC California
Frontier Comm. of Alabama, Inc.
Frontier Communications Corporation
Frontier Citizens Communications of Illinois
Frontier Communications Northwest Inc.
Frontier Communications of Idaho
Frontier Communications of Iowa, LLC
Frontier Communications of Georgia LLC
Frontier Communications of Fairmount LLC
Frontier Communications of the South, LLC
Frontier Communications of California
Frontier Communications West Coast Inc.
Frontier Communications of the Southwest Inc.
454449
452308
543402
544342
Frontier Communications of Illinois, Inc.
250301
250306
454426
250318
Frontier Communications - Midland, Inc.
452302
Frontier Communications - Schuyler, Inc.
452172
REDACTED FOR PUBLIC INSPECTION
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
(800) Operating Companies FCC Form 481
Data Collection Form OMB Control No. 3060-0986
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<810> Reporting Carrier
<811> Holding Company
<812> Operating Company

ͬOMB Control No. 3060-08ϭϵ
Frontier Communications of Indiana LLC
Frontier Communications of Thorntown LLC
Frontier Communications of the Carolinas Inc.
Frontier Communications of DePue, Inc.
Frontier North Inc.
Frontier North Inc.
Frontier Communications of Orion, Inc.
Frontier Communications - Prairie, Inc.
Frontier Communications of Lakeside, Inc.
Frontier Communications of Mt. Pulaski, Inc.
2014
Frontier Communications Northwest Inc
472416
Frontier Communications Northwest, Inc.
585-777-4557
Frontier Communications Northwest Inc
Cassandra Guinness
Frontier Comm. of Minnesota, Inc.
Frontier Comm. of Mississippi
CTC Minnesota-Lakes
CTC Minnesota-South
09/20/2013
Frontier Midstates, Inc (MI-Alltel)
Frontier North, Inc (MI-GTE)
Frontier North, Inc (IN-GTE)
Frontier Comm. of Michigan, Inc.
Frontier Midstates, Inc (IN-Alltel)
Frontier North, Inc (IN-Contel)
Frontier Comm. of the Carolinas, Inc (NC-Contel)
Frontier Comm. of the Carolinas, Inc (NC-GTE)
CTC Montana
[e-mail]
320772
320779
323034
280460
361367
367123
361123
310695
313033
310682
230509
484322
230479
Frontier Comm. of Thorntown, Inc.
Frontier Comm. of Orion, Inc.
Frontier Comm. of Mt. Pulaski
Frontier Comm. of the Carolinas, Inc (IL-Alltel)
Frontier Comm. of Prairie, Inc.
Frontier North, Inc (IL-GTE)
Frontier Comm.-DePue, Inc.
Frontier Comm. of Indiana, Inc.
Frontier North, Inc. (IL-Contel)
Frontier Comm. of Lakeside, Inc.
Frontier Communications Corporation
Frontier Communications of Mississippi LLC
Frontier Communications of Minnesota, Inc.
Frontier Citizens Communications of Minnesota
Frontier Citizens Communications of Minnesota
Frontier North Inc.
Frontier Midstates Inc.
Frontier Communications of Michigan, Inc.
Frontier North Inc.
Frontier North Inc.
Frontier Midstates Inc.
341015
341036
320750
320828
Frontier Communications of the Carolinas Inc.
341061
341011
341073
341067
Frontier Communications of the Carolinas Inc.
340998
Frontier Communications of Montana
343035
REDACTED FOR PUBLIC INSPECTION
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
(800) Operating Companies FCC Form 481
Data Collection Form OMB Control No. 3060-0986
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<810> Reporting Carrier
<811> Holding Company
<812> Operating Company

ͬOMB Control No. 3060-08ϭϵ
Frontier Ogden Telephone Company
Frontier Communications of New York, Inc.
Frontier Communications of the Southwest Inc.
Frontier Communications of New York
Frontier Communications of New York
Frontier Communications of New York
Fronter Communications of Nevada
Fronter Communications of Nevada
Frontier Communications of Nebraska
Front er Nava o Commun cat ons Front er Nava o Commun cat ons Company
2014
Frontier Communications Northwest Inc
472416
Frontier Communications Northwest, Inc.
585-777-4557
Frontier Communications Northwest Inc
Cassandra Guinness
Commonwealth of PA
Frontier Comm. of Breezewood
CTC Oregon
Frontier Comm. Northwest, Inc (OR-GTE)
09/20/2013
Frontier North, Inc (OH-GTE)
Frontier of Michigan, Inc. - Ohio
Frontier Comm.-Seneca Gorham
Frontier Telephone of Rochester
Frontier Comm. of Sylvan Lake
Frontier Comm.-Ausable Valley
Frontier Comm. of Oswayo River
Frontier Comm. of Pennsylvania
Frontier Comm. of Canton, Inc.
[e-mail]
150122
150072
150128
170149
170161
532416
533401
300682
300615
150121
170194
170152
170168
Frontier Comm. of New York
CTC of Nevada - North
Navajo Comm - New Mexico
Frontier Comm. of the Southwest, Inc (NV-Contel)
CTC of Nevada - South
CTC of NY - Upstate
CTC of NY - Red Hook
CTC Ogden, Inc.
CTC of NY - Western Counties
CTC Nebraska
Frontier Communications Corporation
Frontier Communications of Breezewood, LLC
Frontier Communications Commonwealth Telephone Company
Frontier Communications Northwest Inc.
Frontier Communications of Oregon
Frontier Communications of Michigan, Inc.
Frontier North Inc.
Frontier Telephone of Rochester, Inc.
Frontier Communications of Seneca-Gorham, Inc.
Frontier Communications of AuSable Valley, Inc.
Frontier Communications of Sylvan Lake, Inc.
154532
154534
150110
150100
Frontier Communications of Pennsylvania, LLC
494449
371128
554432
554431
Frontier Communications of Oswayo River LLC
154533
Frontier Communications of Canton, LLC
552302
REDACTED FOR PUBLIC INSPECTION
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
(800) Operating Companies FCC Form 481
Data Collection Form OMB Control No. 3060-0986
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<810> Reporting Carrier
<811> Holding Company
<812> Operating Company

ͬOMB Control No. 3060-08ϭϵ
Frontier Communications Northwest Inc.
Frontier Communications - St. Croix LLC
Frontier Communications of the Volunteer State
Frontier Communications of Utah
Front er Nava o Commun cat ons Front er Nava o Commun cat ons Company
Frontier Communications Northwest Inc.
Frontier Communications of the Carolinas Inc.
Frontier Communications of Tennessee
Frontier Communications of Lakewood, LLC
Frontier Communications of the Carolinas Inc.
2014
Frontier Communications Northwest Inc
472416
Frontier Communications Northwest, Inc.
585-777-4557
Frontier Communications Northwest Inc
Cassandra Guinness
CTC West Virginia - Bluefield
CTC West Virginia - Mountain St.
Rhinelander Telco - Rhinelander
Rhinelander Telco - Rib Lake
09/20/2013
Rhinelander Telco - Crandon
Rhinelander Telco - Headwaters
Frontier Comm. of Wisconsin, Inc.
Frontier North, Inc (WI-GTE)
Frontier Comm. of Mondovi, Inc.
Frontier Comm. of Viroqua, Inc.
Frontier West Virginia, Inc
C-DON Partnership
CTC West Virginia - St. Marys
[e-mail]
330964
330967
330912
200271
204339
330941
330940
330891
330870
330886
205050
204338
Frontier Comm of St. Croix
Frontier Comm. of the Carolinas, Inc (SC-GTE)
Frontier Comm. of the Carolinas, Inc (SC-Contel)
CTC Volunteer State
CTC Tennessee
Navajo Comm - Utah
CTC Utah
Frontier Comm. Northwest, Inc (WA-GTE)
Frontier Comm. Northwest, Inc (WA-Contel)
Frontier Comm.of Lakewood, Inc
Frontier Communications Corporation
Frontier Communications of West Virginia
Frontier Communications of West Virginia
Rib Lake Telecom, Inc.
Frontier Rhinelander Telephone Company
Frontier Rhinelander Telephone Company
Frontier Rhinelander Telephone Company
Frontier North Inc.
Frontier Communications of Wisconsin LLC
Frontier Communications of Viroqua LLC
Frontier Communications of Mondovi LLC
504449
522449
522416
330944
C-DON Partnership
240526
170178
294336
240479
Frontier West Virginia Inc.
504429
Frontier Communications of West Virginia
290580
REDACTED FOR PUBLIC INSPECTION
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
(800) Operating Companies FCC Form 481
Data Collection Form OMB Control No. 3060-0986
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<810> Reporting Carrier
<811> Holding Company
<812> Operating Company

ͬOMB Control No. 3060-08ϭϵ
Citizens Communications Company of Nebraska
Citizens Utilities Capital L.P.
Citizens NEWTEL, LLC
Citizens Pennsylvania Company LLC
Citizens SERP Administration Company
Citizens Telecom Services Company L.L.C.
Citizens Louisiana Accounting Company
Citizens NEWCOM Company
Citizens Capital Ventures Corp.
Citizens Directory Services Company L.L.C.
2014
Frontier Communications Northwest Inc
472416
Frontier Communications Northwest, Inc.
585-777-4557
Frontier Communications Northwest Inc
Cassandra Guinness
CU Capital LLC
CU Wireless Company LLC
CTE Telecom, LLC
CTSI, LLC
09/20/2013
CTE Holdings, Inc.
CTE Services, Inc.
Commonwealth Telephone Enterprises, LLC
Commonwealth Telephone Management Services, Inc.
Commonwealth Communication, LLC
Commonwealth Telephone Enterprises LLC
Evans Telephone Holdings, Inc.
Fairmount Cellular LLC
Electric Lightwave NY, LLC
[e-mail]
Citizens Utilities Capital L.P.
Citizens Louisiana Accounting Company
Citizens Directory Services Company L.L.C.
Citizens NEWTEL, LLC
Citizens NEWCOM Company
Citizens SERP Administration Company
Citizens Pennsylvania Company LLC
Citizens Telecommunications Company of Nebraska
Citizens Telecom Services Company L.L.C.
Citizens Capital Ventures Corp.
Frontier Communications Corporation
CU Wireless Company LLC
CU Capital LLC
Frontier Communications CTSI Company
Frontier Communications CTE Telecom Company
CTE Services, Inc.
CTE Holdings, Inc.
Commonwealth Telephone Management Services, Inc.
Commonwealth Telephone Enterprises, LLC
Commonwealth Telephone Enterprises LLC
Commonwealth Communication, LLC
Fairmount Cellular LLC
Evans Telephone Holdings, Inc.
Electric Lightwave NY, LLC
REDACTED FOR PUBLIC INSPECTION
<813><a3>
Doing Business As Company or Brand Designation
<a1>
Affiliates
<a2>
SAC
(800) Operating Companies FCC Form 481
Data Collection Form OMB Control No. 3060-0986
:ƵůLJ 2013
<010> Study Area Code
<015> Study Area Name
<020> Program Year
<030> Contact Name - Person USAC should contact regarding this data
<035> Contact Telephone Number - Number of person identified in data line <030>
<039> Contact Email Address - Email Address of person identified in data line <030>
<810> Reporting Carrier
<811> Holding Company
<812> Operating Company

ͬOMB Control No. 3060-08ϭϵ
Frontier InfoServices Inc.
Frontier Mobile LLC
Frontier Communications of Rochester, Inc.
Frontier Communications Online and Long Distance Inc.
Frontier Communications Services Inc.
Frontier Directory Services Company, LLC
Frontier Communications ILEC Holdings Inc.
Frontier Communications of America, Inc.
Frontier Communications Corporate Services Inc.
Frontier Communications Corporation
2014
Frontier Communications Northwest Inc
472416
Frontier Communications Northwest, Inc.
585-777-4557
Frontier Communications Northwest Inc
Cassandra Guinness
Rib Lake Cellular for Wisconsin RSA#3, Inc.
Phone Trends, Inc.
Rhinelander Telecommunications, LLC
09/20/2013
Mohave Cellular Limited Partnership
NCC Systems, Inc.
Frontier TechServ, Inc.
GVN Services
Frontier Security Company
Frontier Subsidiary Telco LLC
[e-mail]
Frontier Mobile LLC
Frontier Communications ILEC Holdings Inc.
Frontier Communications Corporation
Frontier Communications of Rochester, Inc.
Frontier Communications of America, Inc.
Frontier Communications Services Inc.
Frontier Communications Online and Long Distance Inc.
Frontier InfoServices Inc.
Frontier Directory Services Company, LLC
Frontier Communications Corporate Services Inc.
Frontier Communications Corporation
Rib Lake Cellular for Wisconsin RSA#3, Inc.
Rhinelander Telecommunications, LLC
Phone Trends, Inc.
NCC Systems, Inc.
Mohave Cellular Limited Partnership
GVN Services
Frontier TechServ, Inc.
Frontier Subsidiary Telco LLC
Frontier Security Company
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Line 920 – Tribal Government Engagement Obligation

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Line 1210 – Terms and Conditions of Voice Telephony Lifeline Plans

REDACTED FOR PUBLIC INSPECTION
I.P.U.C. PRICE LIST No. 1
FRONTIER COMMUNICATIONS NORTHWEST INC.
Section 4
1st Revised Sheet 50
Canceling
Original Sheet 50
LOCAL SERVICE

IDAHO TELEPHONE SERVICE ASSISTANCE PROGRAM (LIFELINE)

GENERAL

The Idaho Telephone Service Assistance Program (Lifeline) provides for a credit against the recurring monthly rate for
the provision of local residential service for certain low-income customers. Lifeline Service is a basic single line
residential service that provides voice grade access to the public switched network and includes touch calling, a
standard white page listing, access to emergency services (e.g., 911, E911), access to operator services, access to
interexchange services, access to directory assistance, and toll restriction services.

APPLICATION

The Idaho Telephone Service Assistance Program (Lifeline) credit is only available to residence customers who meet
the following eligibility requirements established by Idaho Code 56-903 as administered by the State of Idaho
Department of Health and Welfare per IDAPA 16.04.02:

xHead of the Household
xIncome Eligible (Income cannot exceed 135% of the Federal Poverty guideline)
xMedicaid
xSupplemental Nutrition Assistance program
xSupplemental Security income
xFederal Public Housing Assistance (Section 8)
xLow-Income Home Energy Assistance Program
xNational School Lunch Program’s free lunch program
xTemporary Assistance for Needy Families

An individual must submit an application to the Idaho Department of Health and Welfare to establish eligibility for
Lifeline Service. An application form may be requested from the Department of Health and Welfare or from a Regional
Community Action Agency office. If an individual is eligible, the name and telephone number will be forwarded to the
Company.

Lifeline Service can only be associated with a single residence line at the principal residence of the eligible subscriber.

Advice No. 27

Issued: 07/18/12 Effective: 08/01/12
Issued by Frontier Communications Northwest Inc.
By Kenneth Mason, Vice President of Government and Regulatory Affairs

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REDACTED FOR PUBLIC INSPECTION
I.P.U.C. PRICE LIST No. 1
FRONTIER COMMUNICATIONS NORTHWEST INC.
Section 4
Original Sheet 51

LOCAL SERVICE

IDAHO TELEPHONE SERVICE ASSISTANCE PROGRAM (LIFELINE)

APPLICATION (Continued)

Lifeline Toll Restriction Service (IOSC 40696) is available on a voluntary basis where technically feasible to Lifeline
Telephone Service customers at no charge. Lifeline Toll Restriction Service prevents 0+, 00-, 1+NPA-NXX-XXXX,
1010XXXX, International (01+), Directory Assistance (411, 1+411, 0+411, 555-1212, 1+/0+555-1212, 1+/0+NPA-555-
1212), 1+900 calls, 976 calls, and IntraLATA toll calls, while allowing access to local, 911, 0-, 1+800/888 etc., and EAS
calls. Access to Directory Assistance is available to Lifeline customers by dialing 0-. Access to Service Activation
Codes “*/#” (e.g., *66, *69) is also allowed. Upon customer request, some Service Activation Codes may be blocked
at no charge, where conditions and facilities permit.

Lifeline customers may receive toll limitation services without charge. Toll limitation services include voluntary toll
control and toll blocking. Toll control allows the customer to specify a certain dollar amount of toll usage, which is
acceptable to the Company that may be incurred on their telephone service. Toll blocking will take effect once the
customer’s requested toll limitation amount is exceeded.

Lifeline Service may not be disconnected for non-payment of toll charges.

Deposit requirements do not apply to Lifeline Service customers if toll blocking is employed.

Advice No. 1

Issued: 08/05/10 Effective: 08/16/10
Issued by Frontier Communications Northwest Inc.
By Kenneth Mason, Vice President of Government and Regulatory Affairs

REDACTED FOR PUBLIC INSPECTION
I.P.U.C. PRICE LIST No. 1
FRONTIER COMMUNICATIONS NORTHWEST INC.
Section 4
3rd Revised Sheet 52
Canceling
2nd Revised Sheet 52
LOCAL SERVICE

IDAHO TELEPHONE SERVICE ASSISTANCE PROGRAM (LIFELINE)

RATES AND CHARGES

A total credit amount applies to the Lifeline customer’s monthly bill, for the available Service Option selected by the
customer, as follows:
Monthly Credit
Rate

Federal Subscriber Line Charge (SLC) as set by the FCC

Federal and State Lifeline Credits for a One-Party Line

a. Federal Lifeline Support Credit (3) $9.25
(includes Federal End User Common Line Credit of
$6.45 and remainder $2.80 credit covers basic service)

b. State Amount 3.50

All recurring and nonrecurring charges for any service ordered by the customer shall be billed at the Price Listed rates
with the exception of Tribal Link Up Service as defined on Sheet 55.

When the Company receives the name and telephone number of the eligible customer and new service is established,
the Telephone Assistance Program credit will begin within 60 days if the customer name and telephone number match
the Company’s records. The credit will be prorated on the basis of a 30-day month from the effective date of the
customer's application.

The regular service and equipment charges and regulations applicable to the service offerings will apply. The service
and equipment charges to change to or from this program due to eligibility status will be waived.

When a customer is no longer eligible for Lifeline Service, the Lifeline credit amount specified above will be
discontinued and regular Price List rates and charges will apply.

FUNDING

The total cost of providing this Lifeline program shall be funded from a uniform monthly surcharge to each business
and residential access line, excluding those residential access lines benefiting from the program.

Advice No. 28

Issued: 08/07/12 Effective: 08/17/12
Issued by Frontier Communications Northwest Inc.
By Kenneth Mason, Vice President of Government and Regulatory Affairs

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REDACTED FOR PUBLIC INSPECTION
I.P.U.C. PRICE LIST No. 1
FRONTIER COMMUNICATIONS NORTHWEST INC.
Section 4
1st Revised Sheet 53
Canceling
Original Sheet 53
LOCAL SERVICE
NATIVE AMERICAN LIFELINE
GENERAL

Residential customers who reside on federally recognized tribal lands are eligible to receive additional enhanced
federal Lifeline support in order to reduce the price for basic local telephone service. An individual living on tribal lands
may qualify for an additional enhanced federal Lifeline credit of up to $25.00 per month if the individual participates in
one of the following assistance programs:

- Bureau of Indian Affairs General Assistance
- Tribally Administered Temporary Assistance for Needy Families (TTANF or TANF)
- Head Start (only those households meeting its income qualifying standard)
- Tribal or National School Lunch Program’s (free lunch program)
- Food Distribution Program on Indian Reservations (FDPIR)
- Medicaid
- Supplemental Nutrition Assistance Program
- Supplemental Security Income
- Federal Public Housing Assistance
- Low-Income Home Energy Assistance Program (LIHEAP)
- Idaho Telephone Service Assistance Program
- Temporary Assistance for Needy Families

A resident of a federally recognized tribal land may also qualify if the individual is head of household and earning at or
below 135% of the Federal Poverty Guidelines.

APPLICATION

The additional enhanced federal credit will be available to Lifeline customers who reside on tribal lands in the following
exchanges:
Tribe/Reservation Exchange

Coeur d’Alene Tribe of the Plummer/Worley
Coeur d’Alene Reservation St. Maries
Harrison
Coeur d’Alene
Kellogg/Pinehurst
Potlatch
Post Falls
Tensed/Bluebell

Kootenai Tribe Bonners Ferry

Nez Perce Tribe Genesse
Orofino
Pierce
Weippe

Advice No. 21

Issued: 03/19/12 Effective: 04/01/12
Issued by Frontier Communications Northwest Inc.
By Kenneth Mason, Vice President of Government and Regulatory Affairs

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(C)
(N)

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(C)
(C)

REDACTED FOR PUBLIC INSPECTION
I.P.U.C. PRICE LIST No. 1
FRONTIER COMMUNICATIONS NORTHWEST INC.
Section 4
1st Revised Sheet 54
Canceling
Original Sheet 54
LOCAL SERVICE

NATIVE AMERICAN LIFELINE

APPLICATION (Continued)

All recurring and nonrecurring charges for any service ordered by the customer shall be billed at the Price Listed rates
with the exception of Tribal Link Up Service as defined in that section.

Customers who live on federally recognized tribal lands and meet the Lifeline eligibility criteria described above are
also eligible for federal assistance of Tribal Link Up Service as defined in that section.

Advice No. 21

Issued: 03/19/12 Effective: 04/01/12
Issued by Frontier Communications Northwest Inc.
By Kenneth Mason, Vice President of Government and Regulatory Affairs

(C)

(C)

REDACTED FOR PUBLIC INSPECTION
I.P.U.C. PRICE LIST No. 1
FRONTIER COMMUNICATIONS NORTHWEST INC.
Section 4

1st Revised Sheet 55
Canceling
Original Sheet 55
LOCAL SERVICE

TRIBAL LINK UP SERVICE

GENERAL

Tribal Link Up Service helps Tribal Land low-income subscribers initiate telephone service by providing reduced
service installation charges qualifying Tribal Land residential subscribers.

APPLICATION

Tribal Link Up Service is available to low income residential customers who meet the eligibility requirements of the
Idaho Telephone Service Assistance Program (Lifeline).

An individual must submit an application to the Idaho Department of Health and Welfare to establish eligibility for Tribal
Link Up Service. An application form may be requested from the Department of Health and Welfare or from a
Regional Community Action Agency office.

An applicant or recipient is required to furnish his/her social security number before his/her eligibility can be
determined. Failure to do so will result in denial of benefits.

Tribal Link Up Service can only be associated with the primary residential connection.

Funding for Tribal Link Up Service is obtained from a universal service support mechanism to which all
telecommunications carriers that provide interstate telecommunications services contribute on an equitable and
nondiscriminatory basis.

RATES AND CHARGES

Reduction of service connection charges, as specified in the Nonrecurring Charges section of this Price List. A 100%
discount, up to a maximum of $100.00, for new service connection charges shall apply.

Advice No. 21

Issued: 03/19/12 Effective: 04/01/12
Issued by Frontier Communications Northwest Inc.
By Kenneth Mason, Vice President of Government and Regulatory Affairs

(C)

(C)

(C)

(C)

(C)
(C)

(C)

(C)

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(C)

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