20120904T-Mobile West LLC.pdf

I
LG Davis Wright
OIN Tremaine LLP
2012SEP4 AM 9:29
IDAHO PU3L,c. UTtLIflES 00MMISEjO1
August 31, 2012
VIA UPS OVERNIGHT MAIL 6
Suite 2400
1300 SW Fifth Avenue
Portland, OR 97201-5630
Mark P. Trinchero
503.778.5318 tel
503.778.5299fax
[e-mail]
T- I a- Z)6
Ms. Jean Jewell, Commission Secretary
Idaho Public Utilities Commission
P0 Box 83720
472 West Washington
Boise, ID 83720-0074
Re: T-Mobile West LLC, Eligible Telecommunications Carrier Certification Report Pursuant
to Order Nos. 29841 and 32319
Dear Ms. Jewell:
On behalf of T-Mobile West LLC, enclosed for filing are an original and seven copies of the
Confidential version of the Report Pursuant to Order Nos. 29841 and 32319. Also enclosed are
an original and seven copies of the Redacted version of the Report. A disk containing both
Reports is also enclosed.
Very truly yours,
Davis Wright Tremaine LLP
Mrincher
MPT/j an
Enclosures
DWT 20280300v1 0048172-000324
Anchorage New York Seattle
Bellevue Portland Shanghai
Los Angeles San Francisco Washington, D.C. www.dwt.com
BEFORE THE RECEIVED
PUBLIC UTILITIES COMMISSION
OF IDAHO 2012 SEP -L AM9: 31
UbthJ
In the Matter of ) U T ILITIES COW, issa
)
2012 Eligible Telecommunications Carrier )
Certification Reports ) Docket No. GNR-T-12-06
)
)
T-MOBILE WEST LLC
ELIGIBLE TELECOMMUNICATIONS CARRIER CERTIFICATION REPORT
PURSUANT TO ORDER NOS. 29841 and 32319
T-Mobile West LLC (hereinafter "T-Mobile" or the "Company")' hereby submits this
annual eligible telecommunications carrier ("ETC") certification report pursuant to Order
No. 298412 ("ETC Requirements Order"), Order No. 323 19 ("Designating Order") of the
Public Utilities Commission of Idaho ("Commission"), and 47 C.F.R. §§ 54.3 13 and 54.3 14.
I. COMMUNICATIONS REGARDING THIS REPORT
All pleadings, correspondence, and communications regarding this Report should be
addressed as follows to:
Mark P. Trinchero
DAVIS WRIGHT TREMAINE LLP
1300 SW Fifth Avenue, Suite 2300
Portland, Oregon 97201
[e-mail]
Teri Y. Ohta
Principal Corporate Counsel
State Regulatory Affairs
T-Mobile USA, Inc.
12920 SE 38th Street
Bellevue, Washington 98006
[e-mail]
'In Order No. 32581, the Commission amended T-Mobile's ETC designation effective June 25, 2012, to reflect the
change in its business name from T-Mobile West Corporation to T-Mobile West LLC.
2 See In the Matter of the Application of WrVC Holding Co., Inc. dba Cellular-One® Seeking Designation as an
Eligible Telecommunications Carrier That May Receive Federal Universal Service Support, Case No. WST-T-05-1,
Order No. 29841, Appendix at C (August 4, 2005).
In the Matter of the Application ofT-Mobile West Corporation for Designation as an Eligible Telecommunications
Carrier, Case No. TMW-T- 10-01, Order No. 32319 (August 9, 2011).
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II.BACKGROUND
T-Mobile was designated as an ETC in certain rural telephone company study areas and
non-rural telephone company wire centers across the state of Idaho ("Designated Area") by the
Commission in the Designating Order. A list of the non-rural telephone company wire centers
and rural telephone company study areas that comprise the Designated Area is included as
Attachment A. T-Mobile's Universal Service Administrative Company ("USAC") assigned
study area code is 479013.
On October 27, 2011, in its USF/ICC Transformation Order, the Federal
Communications Commission ("FCC") adopted changes to its universal service rules and, on
February 6, 2012, in its Lifeline Reform Order, the FCC adopted further changes to its universal
service rules governing the provision of Lifeline service.5 Among the changes adopted in these
two orders, the FCC revised the annual reporting and certification requirements, Which are now
reflected in 47 C.F.R. § 54.313. In this Report (and Attachments)6, T-Mobile addresses each of
the reporting requirements adopted by the Commission in the Designating Order, in the ETC
Requirements Order, and in the updated annual reporting and certification requirements adopted
in the USF/ICC Transformation Order.
III.T-MOBILE'S UNIVERSAL SERVICE SUPPORT
In the USE/ICC Transformation Order, the FCC took several steps toward developing a
budget for the Universal Service Fund including (among other things) eliminating the identical
Connect America Fund et al., WC Docket No. 10-90, et al., Report and Order and Further Notice of Proposed
Rulemaking, FCC 11-161 (rel. Nov. 18, 2011) ("USF/ICC Transformation Order").
In the Matter of Lifeline and Link Up Reform and Modernization, Report and Order and Further Notice of
Proposed Rulemaking, WC Docket No. 11-42, FCC 12-11, released February 6, 2012 ("Lifeline Reform Order"). In
its Lifeline Reform Order, the FCC adopted additional requirements for the provision of Lifeline service, including
Lifeline reporting requirements, but none of these requirements change an ETC's high-cost annual reporting
obligations under 47 C.F.R. § 54.313.
6 Some of the Attachments to this Report contain confidential and trade secret information exempt from public
disclosure pursuant to Section 9-340D, Idaho Code, and are filed pursuant to Commission Rule of Procedure 67.
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support rule, limiting the per line high cost support, freezing high cost support for all competitive
ETCs ("CETCs") for an interim period of six months in 2012, and phasing down all high cost
support for CETCs over a five-year period beginning in July 2012. Pursuant to the USF/ICC
Transformation Order, monthly high cost support for CETCs will be the aggregate support
received in 2011 divided by 12. Beginning in July 2012, CETCs became subject to a 20 percent
per year phase down with all legacy high cost support to CETCs being eliminated by 2016.
In calendar year 2011, T-Mobile received a total of $246,799 in federal high cost
universal service support for its Idaho study area. Based on the computations provided by
USAC, 1-Mobile currently estimates that it will receive approximately $210,000 in federal high
cost universal service support in Idaho in 2012 based upon the steps taken by the FCC in the
USF/ICC Transformation Order (identified above) to reduce legacy funding for CETCs. This
estimate is based on current information and may change based upon clarification or
reconsideration of the rules adopted in the USF/ICC Transformation Order.
IV. T-MOBILE'S ANNUAL CERTIFICATION
47 U.S.C. § 254(e) requires that an ETC receiving federal universal service support "shall
use that support only for the provision, maintenance, and upgrading of facilities and services for
which the support is intended." The FCC later concluded "that states should be required to file
annual certification with the Commission to ensure carriers use universal service support 'only
for the provision, maintenance, and upgrading of facilities and services for which the support is
intended' consistent with Section 254(e)."7 In the USF/ICC Transformation Order, the FCC
modified the high-cost certification requirements, which are incorporated into 47 C.F.R.
§ 54.314 and in T-Mobile's attached certification. Separately, the Commission concluded in the
Fourteenth Report and Order, Twenty-Second Order on Reconsideration, and Further Notice of Proposed Rulemaking in CC
Docket No. 96-45, and Report and Order in CC Docket No. 00-256, 1187.
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ETC Requirements Order that "[i]n order to be eligible for federal USF funding in any given
year, the carrier must * * * certify to the Commission that all federal high-cost support provided
to the carrier for service areas in Idaho will be used only for the provision, maintenance and
upgrading of facilities and services for which the support is intended."
Accordingly, included as Attachment B is T-Mobile's annual certification based upon the
requirements of 47 U.S.C. § 254(e), 47 C.F.R. § 54.3 14, Section D of the Appendix of the ETC
Requirements Order, certifying that it will utilize federal high cost universal service funds for the
purposes for which those funds are intended, which will enable the Commission to make the
required annual certification to the FCC. T-Mobile demonstrates herein that it meets all
applicable annual certification requirements as described below.
A. 2011 Progress Report
Standard C(1) of the ETC Requirements Order requires an ETC to submit a progress
report demonstrating what progress has been made in the last year towards goals outlined in the
most recent two-year network improvement plan. The progress report must include maps
detailing progress towards meeting its plan targets, an explanation of how much universal service
support was received and how it was used to improve signal quality, coverage, or capacity, and
an explanation regarding network improvement targets that were not met. T-Mobile's progress
report detailing its use of its 2011 receipt of federal high cost universal service support is
included as Confidential Attachment C. In accordance with Standard C(1) of the ETC
Requirements Order, T-Mobile will track how the Company expends federal high cost universal
service support in 2012 and beyond.
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B. 2012-2013 Network Improvement Plan
Standard C(1) of the ETC Requirements Order requires an ETC to submit a new two-year
network improvement plan, indicating plans for future investments that identify anticipated
capital expenditures in the ETC's Designated Areas, includes maps detailing planned targets, and
explains how universal service support will be used to improve signal quality, coverage,
capacity, or other network targets.
T-Mobile's Network Improvement Plan for Idaho is filed as Confidential Attachment D.
T-Mobile's Network Improvement Plan identifies projected network improvements and upgrades
that will be funded with universal service funds in 2012 and 2013 to improve signal quality,
coverage, and/or capacity. All cell site and site modification projects are designed to improve
signal quality, coverage, and capacity, and switch upgrades are designed to improve service
quality and capacity. The Network Improvement Plan further identifies other expenditures in the
state for the provision, maintenance, and upgrading of facilities used to deliver supported
services to consumers consistent with 47 U.S.C. § 254(e). The map included in Confidential
Attachment E identifies the planned projects and the areas served by these improvements.
The selection of the projects in the Network Improvement Plan is based on the
Company's evaluation of many factors, including current consumer demand, competitive forces,
long-term planning, available capital, and others. As these factors change, the Network
Improvement Plan may be modified. In addition, forces beyond the Company's control (for
example, zoning issues related to cell site placement) may result in modifications to planned
projects or timelines. As a result, the content and timing of the projects in the Network
Improvement Plan are subject to change. In addition, if the actual amount of federal high cost
universal service funding received varies from the amount currently estimated, T-Mobile
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reserves the right to modify its Network Improvement Plan accordingly. Any modifications will
be reported in future Network Improvement Plans and progress reports.
C. Network Outages in 2011
Standard C(2) of the ETC Requirements Order and 47 C.F.R 54.3 13(a)(2) require an ETC
to make an annual filing of detailed information on any outage, as that term is defined in 47
C.F.R. § 4.5, of at least thirty (30) minutes in duration for each service area in which an ETC is
designated for any facilities it owns, operates, leases, or otherwise utilizes that potentially affects
at least ten percent (10%) of the end users' service in a designated service area or a 911 special
facility during the previous calendar year. Specifically, the ETC's annual report must include
information detailing:
(a)the date and time of onset of the outage;
(b)a brief description of the outage and its resolution;
(c)the particular services affected;
(d)the geographic areas affected by the outage;
(e)steps taken to prevent a similar situation in the future; and
(f)the number of customers affected.
In accordance with Standard C(2) of the ETC Requirements Order and 47 C.F.R § 54.313(a)(2),
T-Mobile submits as Confidential Attachment F its network outages for the period in which it
was designated as an ETC in 2011.
D. Unfulfilled Requests for Service in 2011
Standard C(3) of the ETC Requirements Order and 47 C.F.R. § 54.31 3(a)(3) require an
ETC to identify the number of requests for service from potential customers within the ETC's
service area that were unfulfilled during the previous calendar year. The ETC must also detail
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how it attempted to provide service to those potential customers. T-Mobile submits as
Confidential Attachment G its unfulfilled service requests for the period in which it was
designated as an ETC in 2011. In accordance with Standard C(3) of the ETC Requirements
Order and 47 C.F.R. § 54.31 3(a)(3), T-Mobile will take the necessary steps to resolve any
requests for service and track all requests for service (as necessary) in 2012 and beyond.
E.Complaints Per 1,000 Handsets in 2011
Standard C(4) of the ETC Requirements Order requires an ETC to report the number of
complaints per 1,000 handsets or lines. 47 C.F.R. § 54.31 3(a)(4) requires an ETC to report the
number of complaints per 1,000 connections in the prior calendar year. T-Mobile submits as
Confidential Attachment H its complaints per 1,000 handsets report for year 2011. In
accordance with Standard C(4) of the ETC Requirements Order and 47 C.F.R. § 54.313(a)(4),
T-Mobile will continue to assist customers in an effort to resolve all customer concerns and
complaints in 2012 and beyond.
F.Certification Regarding Applicable Service Quality Standards and
Consumer Protection Rules
Standard C(S) of the ETC Requirements Order and 47 C.F.R. § 54.313(a)(5) require an
ETC to certify that it is complying with applicable service quality standards and consumer
protection rules. For a wireless ETC, compliance with the CTIA-The Wireless Association's®
("CTIA") Consumer Code for Wireless Service ("Consumer Code")8 meets this requirement.
Attachment I is a copy of T-Mobile's most recent certification of the Consumer Code from
8 See CTIA-The Wireless Association's® Consumer Code for Wireless Service, available at
http://files.ctia.org/pdf/The Code.pdf. Signatories to the CTIA Consumer Code agree to: (1) disclose rates and
terms of service to consumers; (2) make available maps showing where service is generally available; (3) provide
contract terms to customers and confirm changes in service; (4) allow a trial period for new service; (5) provide
specific disclosures in advertising; (6); separately identify carrier charges from taxes on billing statements;
(7) provide customers the right to terminate service for changes to contract terms; (8) provide ready access to
customer service; (9) promptly respond to consumer inquiries and complaints received from government agencies;
(10) abide by policies for protection of customer privacy; and (11) provide consumers with free notifications for
voice, data, and messaging usage, and international usage.
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CTIA. In addition, included in Attachment B is T-Mobile's certification that it is complying
with applicable service quality standards and consumer protection rules.
G. Description of Applicant's Local Usage Plan and that of the ILEC
Standard C(6) of the ETC Requirements Order requires an ETC to provide a description
of its local usage plan(s) to demonstrate comparability with the incumbent LEC's offerings. In
addition, 47 C.F.R. § 54.313(a)(7) requires an ETC to provide its price offerings in a format as
specified by the FCC Wireline Competition Bureau ("WCB"). T-Mobile makes available
several different rate plans with varying amounts of intra and interstate usage, various calling
services and different calling areas, in addition to offerings that include additional services. The
WCB has not yet provided guidance regarding the specific format of the pricing data, therefore,
T-Mobile includes details regarding some of its currently offered rate plans, which is attached as
Attachment J. T-Mobile will amend this list to comply with any later WCB guidance to the
extent required or requested to do so.
V. IDAHO TELEPHONE SERVICE ASSISTANCE PROGRAM (ITSAP) REPORTS
A.ITSAP Recipients
Included as Confidential Attachment K is T-Mobile's report including the number of
T-Mobile Idaho Lifeline or ITSAP subscribers.
B.ITSAP Offerings
T-Mobile makes available to qualified low-income consumers a discounted, facilities-
based service offering that meets all applicable Lifeline requirements. T-Mobile's traditional
Lifeline offering in Idaho includes:
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• a low $19.99 per month base rate less the applicable Lifeline discount of
$13.50, resulting in a low monthly Lifeline discounted rate of $6.49;
145 Whenever minutes®, 500 night minutes, and 500 weekend minutes per
month;'°
• additional minutes priced at $0.05 per minute; and
• an affordable handset.
T-Mobile's traditional Lifeline offering provides consumers additional benefits. For
example, calls to 911 and customer service (dialing 611 from the mobile handset) are free calls,
regardless of whether the customers have sufficient remaining minutes available in their account,
and those calls will not be deducted from the monthly included minutes or charged as additional
minutes. Additionally, qualified consumers who subscribe to T-Mobile's Lifeline offering are
not charged a fee to recover federal universal service fund contributions or other non-tax related
government-related surcharges (including the fee for the cost of local number portability). In
addition to voice services, T-Mobile's Lifeline customers (like all of its customers) also have
access to a variety of other standard features at no additional charge, including voice mail, caller
identification, and call-waiting services.
T-Mobile also currently makes available to Lifeline subscribers a $10.00 discount on
certain plans (monthly 4G and Walmart Family Mobile) that are generally available to the
public. See httDs://lifeline.t-mobjle.comJ and hups://lifeline.myfarnilymobile.coml.
In accordance with 47 C.F.R. § 54.401(b), T-Mobile may modify which offerings are
made available to qualifying low-income consumers, consistent with all applicable requirements.
T-Mobile is applying to its traditional Lifeline offering the new flat rate, interim Lifeline support amount of $9.25
plus $0.75 carrier additive that it will pass through to consumers (but not seek reimbursement for), and $3.50, which
is the maximum of state support available in the states where T-Mobile offers Lifeline service (but does not seek
reimbursement for), for a total discount of $13.50. See 47 C.F.R. § 54.403(a) (as amended by the Lifeline Reform
Order).
'° Whenever minutes® are minutes that can be used at anytime and anywhere on T-Mobile's nationwide network.
Weekend minutes are currently defined as midnight Friday to midnight Sunday, and nights are currently defined as
9:00 p.m. to 6:59 a.m. Monday-Friday, based on the start time of call.
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VI. ADDITIONAL FCC REQUIREMENTS
A. Certification Regarding Ability to Remain Functional in Emergency
Situations
47 C.F.R. § 54.313(a)(6) requires an ETC to certify that it is able to function in
emergency situations as set forth in 47 C.F.R. § 54.202(a)(2). T-Mobile plans for emergency
situations by making capital improvements to the network, by undertaking preventative
maintenance, training personnel, and continually monitoring its network elements. In particular,
T-Mobile complies with 47 C.F.R. § 54.202(a)(2), which sets forth three (3) areas of
demonstration with respect to remaining functional in an emergency situation: back-up power to
ensure a functioning network; network redundancy for rerouting; and how traffic spikes are
addressed.
1.Back-Up Power
T-Mobile has fixed and portable back-up power generators located at various network
locations that it can deploy in emergency situations. In the limited instances where T-Mobile has
sites not equipped with fixed generators, the majority have battery back-up systems installed to
maintain service in the event of a widespread power outage.
2.Ability to Reroute Traffic Around Damaged Facilities
T-Mobile has the ability to reroute traffic around damaged out-of-service facilities
through the deployment of cells-on-wheels ("COWs"), redundant facilities, and dynamic
rerouting of traffic over alternate facilities.
3.Ability to Manage Traffic Spikes During Emergency Periods
T-Mobile has a network control center that monitors network traffic, anticipates traffic
spikes, and can: (i) deploy network facilities to accommodate capacity needs; (ii) change call
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routing translations; and (iii) deploy COWs to temporarily meet traffic needs until more durable
solutions, such as additional capacity and antenna towers, can be deployed.
Included in Attachment B is T-Mobile's certification regarding its ability to remain
functional in emergency situations.
VII. CONCLUSION
Based on the foregoing information, T-Mobile respectfully requests the Commission
certify to the FCC and USAC that T-Mobile continues to be eligible to receive federal universal
service support.
Dated this 31st day of August, 2012.
Respectfully submitted,
T-Mobile West LLC
By:
P. Trinchero, OSB #88322
AVIS WRIGHT TREMAINE LLP
1300 SW Fifth Avenue, Suite 2300
Portland, Oregon 97201
503-778-5318
Teri Ohta
Principal Corporate Counsel
T-Mobile USA, Inc.
12920 SE 38th Street
Bellevue, Washington 98006
[phone]
11
DWT 20268301v1 0048172-000324
IDAHO T-Mobile Annual Certification
ETC SERVICE AREA 2012
Attachment A
Page 1 of 2
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IDAHO T-Mobile Annual Certification
ETC SERVICE AREA 2012
Attachment A
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T-Mobile Annual Certification
2012
Attachment B
Page 1 of
BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION
In the Matter of the Application of ) Docket No.
T-MOBILE WEST LLC ) APPLICATION FOR CERTIFICATION AS
) AN ELIGIBLE TELECOMMUNICATIONS
For Certification as an Eligible ) CARRIER IN THE STATE OF IDAHO
Telecommunications Carrier in the State of )
Idaho
ANNUAL CERTIFICATIONS
I am H. Skip Cornett, Vice President of Tax for T-Mobile USA, Inc., which is the parent
company of and controls T-Mobile West LLC (hereinafter "T-Mobile") in this matter. I submit
this certification in support of T-Mobile's petition for certification as an Eligible
Telecommunications Carrier pursuant to Section 214(e)(2) of the Communications Act of 1934
("petition").
In my capacity as Vice President of Tax for T-Mobile, I have general knowledge
regarding its operation of commercial mobile radio services ("CMRS") in the State of Idaho, and
its qualifications and abilities to provide CMRS-based Universal Service consistent with this
petition. I certify that, to the best of my knowledge and belief, T-Mobile:
1. did in 2011 and will in 2013 use its HIGH-COST SUPPORT only for the provision,
maintenance and upgrading of facilities and services within the service area described in
Attachment A to the referenced Petition for which support is intended, consistent with
Section 254(e) of the Communications Act, 47 U.S.C. § 254(e);
T-Mobile Annual Certification
2012
Attachment B
Page 2 of 2
2.complies with the applicable service quality standards required by the Commission
(specifically, CTIA-The Wireless Association's® Consumer Code for Wireless Service);
and,
3.is able to function in emergency situations.
I am authorized to make this certification on behalf of T-Mobile.
Signed,
qb7xad---
H. Skip Cornett
Vice President, Tax
T-Mobile USA, Inc.
12920 SE 38th Street
Bellevue, WA 98006
STATE OF WASHINGTON
COUNTY OF KING
Acknowledged before me this 2'day of August, 2012 by H. Skip Comett, as Vice
President, Tax of T-Mobile USA, Inc. who is personally known to me or produced identification
and who did take an oath.
Notary Public
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T-Mobile Annual Certification
2012
Confidential Attachment C
This page allegedly contains trade secrets or
confidential material and is separately filed.
T-Mobile Annual Certification
2012
Confidential Attachment D
This page allegedly contains trade secrets or
confidential material and is separately filed
T-Mobile Annual Certification
2012
Confidential Attachment E
This page allegedly contains trade secrets or
confidential material and is separately filed.
I T-Mobile Annual Certification
2012
Confidential Attachment F
This page allegedly contains trade secrets or
confidential material and is separately filed.
T-Mobile Annual Certification
2012
Confidential Attachment G
This page allegedly contains trade secrets or
confidential material and is separately filed
T-Mobile Annual Certification
2012
Confidential Attachment H
This page allegedly contains trade secrets or
confidential material and is separately filed.

criA
The Wireless Association Expanding the Wireless Fontier
Steve Largent

T-Mobile Annual Certification
2012
October 7, 2011 Attachment I
Page 1 of I
Ms. Kelsey Joyce
Director of Legal Affairs
Marketing
T-Mobile USA, Inc.
12920 SE 38 Street
Bellevue, WA 98006
Dear Kelsey:
Congratulations! This letter is to notify you that T-Mobile USA ("T-Mobile") has
completed the recertification process for the CTIA Consumer Code for Wireless Service
("Voluntary Consumer Code") for the period January 1, 2011 - December 31, 2011, and is
deemed compliant with the principles, disclosures and practices set forth in the Voluntary
Consumer Code. Accordingly, T-Mobile is authorized to use and display the CTLA Seal of
Wireless Quality/Consumer Information, subject to the terms and conditions set forth in the
attached License Agreement.
Please ensure that the relevant employees of T-Mobile review the License Agreement
before using the Seal. Use of the Seal constitutes acceptance of these terms and conditions.
Upon request, we will provide two specimens (color and black/white) of the Seal for T-Mobile's
use on its website or collateral materials. If you should have any questions concerning the
recertification process or use of the Seal, please contact Andrea Williams, CTIA' s Vice President
of Law and Assistant General Counsel, at [phone] or awilliams(ctia.org .
CTIA commends 1-Mobile for its ongoing leadership and participation in the CTIA
Voluntary Consumer Code, and we look forward to continuing to work with 1-Mobile on this
important industry initiative.
Sincerely,
Steve Largent
Attachment
cc: Philipp Humm
Dave Miller
1,100 16 i Street. NW Suite 600 Ws'ugton, DC 20036 Dreci 202 736 3204 Fax [phone] wwwcla oig
T-Mobile Annual Certification
2012
Attachment J
Page 1 of 10
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Social networking posts and photo uploads
Downloading music and games
$7999 Whenever Minutes Unlimited Unlimited- Premium Recommended for but not limited to
with 5 GB Of Frequent email with attachments
Unlimited Unlimited SPOthd data Daily Web surfing and online gaming
Social networking posts and photoMdeo uploads
Downloading musIc games and movies
Streaming music, TV movies and video chat
109 Unlimited Whenever Unlimited-Ultia Recommended for but not limited to
With 10 GB of All of the above with increased frequency
4999 Unlimited I Unlimited high-speed data or extended use of streaming activities
Also compatible with tethering plans
(available at an additional monthly charge)
Add 200 MB of high-speed data to Talk + Text plans for just$l0 more per month. Overages are
l0$perMB.
Prices reflect monthly recurring charges; taxes and fees additional. Text plans include unlimited nationwide text,
and picture and video messaging.
The ability to send/receive messages is included with all 1-Mobile service, and the ability to access data (e.g., the Web) is included with all post-
paid service on compatible devices Some plans and features include unlimited messaginoJdafaor messagdataallotments If you don't have
a plan or feature that includes messaging/data, messages you send/receive and data thatyou use will be charged Loyouraccount on aper use • U U U U
basis. See www.T-Mobife.com for messaging/data rates and for message blocking and data usage opt-out options.
All Pricing: Limited-time oilers; subject to change. Taxen and toes addilional. Pout-paid only. Rates apply only to services used and calls originating end received within the U.S. (unless stated otherwise). International use incurs
additional separate charges. Compatible device required; not all features or plans available on all devices. Unlimited features for direct U.S. communications between two people. General Terms: Credit approval, $35 per flute
activation lire, deposit and two-year agreement With up to $200/line early cancellation tee required. Ifyon switch plans you may be bound by existing or extended contract term (including early cancellation provisions) and/or charged
an up to $200 tee. You may be unable to switch to some plans. Additional requirements may apply to business customers; Premier and oilier business/association discounts may not be available. Regulatory Programs Fee (not a tan or
goveuninenl-maridated charge) of up to $161 per line/month applies. Taxes appronienaiely 6%-28% 01 your monthly bill. Overage image extra; partial minutes/megabytes mundod up. Talk overage charge 01 $0.45/minute. Some calls/ features involve multiple exile; each call incurs separate charges. Nights and Weekends: Weekends are midnight Friday to midnight Sunday, and nights are 9:00 p.m. to 6.59 am. Monday-Friday. based upon start time of call. Different
terms apply to FlexPay and prepaid. T'MobiletoT-Moblle calls are directly dialed between T-Mobule customer devices while on the 1-Mobile USA network (and not roaming on any domestic or international network); calls to voicemail and
other 1-Mobile service numbers not included, Messaging: You Will be charged lot all messages you send and that arc Sent to you even it they aren't received. Length/size of messages may be limited. Web/Dais: For unlimited data plans.
lot speeds available up to monthly data allotment after allotment used, speeds slowed ID up 1020 speeds for remainder of billing cycle. For 200 MB plan, overage of $0.10/MB after monthly data allotment is used. Yourdatasesslon, plan
or service may bestowed, suspended, terminated or restricted if you use your service in a way that interferes with or invpacta our network or ability 10 provide quality service to other users, it you roam for a significant portion 01 your
usage, or it you use a disproportionate amount of bandwidth during a billing cycle. You may not use your plan or device for prohibited uses. Tethering end WI-Fl Sharing: Monthly data allotment included with qualilying phone data plan
applies. Use of connected devices subject to T-Mobile terms and conditions. Downloads/Applications: Additional charges may apply; not all downloads are available on all phones. T-Mobile is not responsible for any lhiud-pauiy content
or websile you may be ably to access using your phone. You obtain no rights in downloads-, duration of use maybe limited and downloads may be stored solely for one with your phone. T-Mobile is not responsible for any download lost
due to your error, 1-Mobile is not responsible for appu, including download installation, ova, transmission lelluure interruption or delay, third-party advertisements you may encounter while using an app, alterations any app may make to
the lunctionality of your device, including any changes that may affect your iMobile plan, service, or billing, or any content or website you may be able to access through an app. Coverage: Not available everywhere. Abnormal
Usage- Service may be limited orlerminaled for misuse, abnormal usage or significant roaming. Bill Details. Your bill summarizes your charges, fees and taxes, but does not Include the details of nervices used. You inay view bill details
my.T-Mobile.ore or, for an additional charge, we will provide detailed bills. We do not provide bills to FlexPay and prepaid customers. See brochures and Terms and Conditions (including arbitration provislon)ai www,T-Mobile.coni for
additional information. 1-Mobile and the magenta Color are registered trademarksol Deutsche Telekom Mi Whenever Minutes is registered trademark of 1-Mobile USA, Inc. $1 201 I 1-Mobile USA, Inc.
TD6869.7.8.5xlO.25.EE
T-Mobile Annual Certification
2012
Attachment J
Page 2 of 10
T-Mobile Classic Plans for Families
T-Mobile offers a variety of rate plans, so you can pick the perfect plan for your family. All of the Classic plans come with great phone
discounts, UNLIMITED nationwide T-Mobile to T-Mobile calling and UNLIMITED Nights and Weekends. A two-year contract is required.
How much high-speed data do you need?
1000 With T-Mobile's unlimited data plans (2 GB, 5 G and 10 GO
Whenever Minutese - of high-speed data), you'll never have surprise costs or be cut off.
$3999 If you use more high-speed data than your unlimited plan covers,
Whenever Minutes we simply allow you to access the Web at up to 20 speeds.
You • Youcan upgrade toa bigger data plan at any time.
$Q099 2000 - %J J Whenever Minutes
Find the data plan that fits you. $4999 Unlimited Unlimited Reommended for but not limited to: • Occasional email with attachments
$ 99 1000 Unlimited .. Whenever Minutes Unlimited - Plus • Occasional Web surfing (checking news, weather arid sports scores)
• Navigation - with 268 f
$6999 Unlimited Unlimited high-speed data • Social networking posts and photo uploads • Downloading music and games
1 000
Unlimited Recommended for, but not limited to:
Whenever Unlimited— Premium Frequent email with attachments
with s oa of Daily Web surfing and online gaming $7999 Unlimited Unlimited high speed data Social networking posts and photo/video uploads
Downloading music, games and movies
$ 00 99 1000 • Streaming music, Vv movies and video chat
Unlimited %# J Whenever Minutes - Unlimited-Ultra Recommended for, but not limited to:
with lOGBof
109 Unlimited Unlimited high-speed data
•All ot the above with Increased frequency
or extended use of streaming activities • Also compatible with tetheiinplarts
Add 200 MB of high-speed datato Talk +Text plans forjust $10 more permonth perline Overages (available at an additional monthly charge)
are 10$ per MB
Whenever Minutes are shared by the two lines.
Prices reflect monthly recurring charges per line for each of your first two lines; two-line minimum. Taxes and
fees additional Text plans include unlimited nationwide text, and picture and video messaging.
AddE1 Line TflfIJ
Classic Shared Minute Add a Line—shares existing Whenever Minutes, only , Simple—with 200 MB of high-speed data. Overages are 100 per MB. $10
available on Classic Minutelu plans Unlimited—Plus—with 2 G of high-speed data $20 Classic 500 Add a Une-500 Whenever Minutes per tine, only available on $10 Classic Unlimited plans UnlImited—Premium—with 5 G of high-speed data $30
Classic Unlimited Add a Line—only available on Classic Unlimited plans $30 UnlImIted—Ultra —with 10 GO of high-speed data $60
Prices reflect monthly recurring charges per line; taxes anti lees additional. Adding data for additional lines requires an add-a-line talk plan; stand-alone data plans riot available. All family plans with
unlimited text provide unlimited text for all additional lines.
The ability to send/receive messages is included with all T-Mobile service, and the ability to access data (e.g., the Web) is included with all post-paid
service, on compatible devices. Some plans and features include unlimited messaging/date or message/data allotments. If you don't have a plan
or feature that includes messaging/data, messages you send/receive and data that you use will be charged to your account on a peruse basis. See• IN
N a mMobile www.T-Mobile.com for messaging/data rates and for message blocking and data usage opt-out options.
AliPricing: Limited-fime Gifers;subiLtcttDchange.TaxesaiwifeegaMlional. Post-paid only. Ralesapplyonly to services used andcallsoriginating and received within the U.S.funlessstatedotherwise). International use incurs additional separate
charges. Compatible device required; nolat features or plans "table onatidevices. UnllmitedleaturestordlreclU.S.communlcattons between two people. GeneralTermar credit approval. $35 per One activation tee, deposit and two-year agreement with up to $200/tee early cancellation lea required. It you switch plans you may be bound by existing or extended contract leanfinctuding oailycanr.eilation provisionsland/orcttarged soup lo$200 fee. You maybe unable to switch
to some plans. Additional requirements may apply to business customers Premier and other business/association discounts may not be available. R guietory Programs Fee (not a tan or government-mandated charge) otup to $1.61 per line/
month applies. Taxesapproximately6%-28%olyour monthly bill Overage usage extra; partial minulemegabylesroundedup. Talkoverage charge ot$O4minuto.Some catls/foaturesinvoiee multiple calls; each call iitcurssepsratechargee.
Nights andWeekeuds:Weeicends are midnight Friday tomidmghtSunday, and nights are t:OOp.m.tott59a.mMonday-Friday.based upon startlirneol call. Different terms applyioflexPey and prepaid. FamllyPtans:Limit five iinos.M lines ol
service must be activated In the same TMobile market and have the name biting address and area cede. T-MoblletoT.Mobtle calls aradirectip deed between 1-Mobile customer devices while on the 1-Mobile USA network (and not roaming on
any domestic orinternational network); calls tovoieernaiiand olherT-Mobuisservice numbers not included. Meseaglng:Youwit be charged lorall messages you send and that are sent toyoueven itthoyaron'treceived. Lengib/tizeof messages
maybe limited. Web/DatarFor unlimited data plans, lull speeds available up to monthly data allotment; after ailotmcntusod,spoodsslowed to up to 26 speeds lorremainderof billing cycle. For 200 MB plan, overage ot$0.l0/MB after monthly
data allotment is used. Yourdatas.asian, planorservlcemaybesiowed,auepended,termlnatedorr.stdctedityou useyoureereice in away that interferes with orimpacts our network or ability to provide quelitysemvicelootherusers,ilyou
roam fore sipnilicarttportion otyour usage, or it you use a disproportionate amount sl bandwidth during e billing cycle. You may no[ use your plait ordenice tot prohibited uses, Tethering andWl-Flflbaring:Monthlydata allotment included with
qualifying phone data plan applies. Use of connected devices aubiectto 1-Mobile terms and conditions. Oownloads/Appllcatlons: Additional charges may apply; not at downloads we available on all phones. 1-Mobile Is not responsible for any
third-partycontentorwebnite you may be ablate access using yourphone. You obtain no rights in downfoads; durailonot use may bellmlited widdowaloads maybe stored so" lorueewlthyeurphone, 1-Mobile isnotresponsibieloranydowefoad
toni due to your error. 1-Mobile is not responsible for apps. including download, Installation, use, transmission failure, interruption or delay, third-party adwriinewenixyou may encounterwhuie using an app, alterations any app may make 10 the functionality of your device, including anychangesthat nuatiraffiletfrourT-Motille plan, service, orbiNng, oranycontentorwebeflia, you maybe able to accessithrough anapp. Coverage* Not available everywhere. Abnormal Usage: Service
may be limited orterminated for misuse, abnormal usage or significant roaming. Bill Details: Your bill summarizes your charges, fees and taxes, but does not include the delahot services used. You may view bill details atmy.T-Motmily.com or, for an additional charge, we will provide detailed bills. We do not provide Wits to FlexPay and prepaid customers. See brochures and Terms and Conditions (including arbitration provision) atwww.TMobile.com for additional information, T-Mobile and the magenta color are registered trademarks of Deutsche Telekom AG. Whenever Minutes is a registered trademark. and Classic Minute and Classic Unlimited are trademarks, oil-Mobile USA, Inc. 0 2011 T-Mobile USA. Inc.
TD8889.7.85x10.25.Et
T-Mobile Annual Certification
T-Mobile Value Plans for Individtils
1-Mobile offers a variety of rate plans, so you can pick the perfect plan. All of the Value plans have UNLIMITED nationwide T-Mobile to 1-Mobile calling
and UNLIMITED Nights and Weekends. A two-year contract is required.
Buy a phone or use one you already have.
With 1-Mobiles Value plans, you can either use your own phone, or purchase a new one with our convenient Equipment Installment Plan. Our Equipment
Installment Plan lets you spread out the cost of a new phone over time with interest-free payments. A down payment is due upon purchase, and remaining
payments will be charged to your monthly bill over time. It's that easy. Don't forget to ask about Premium Handset Protection 5 for your phone. its an
affordable way to protect your investment and enjoy peace of mind.
$3499 500 -
Whenever Minutes"
500 Unlimited Whenever Minutes
$AA99 1000 9.9 Whenever Minutes
$4999 Unlimited Unlimited
$iI 099 500 Unlimited Whenever Minutes
$5999 Unlimited Unlimited
$cA99 500 - Unlimited JT Whenever Minutes
$7499 Unlimited Unitmited
$QA 99 500 Unlimited Whenever Minutes
104 Unlimited Unlimited
How much high-speed data do you need?
• With T-Mobile's unlimited data plans (2 GB, 5 G and 10 GB
of high-speed data), you'll never have surprise costs or be cut off.
• If you use more high-speed data than your unlimited plan covers.
we simply allow you to access the Web at up to 20 speeds.
• You can upgrade to a bigger date plan at any time.
Find the data plan that fits you.
Recommended for, but not limited to:
• Occasional email with attachments Unlimited-Plus • Occasional Web surfing (checking news, weather and sports scores)
With 2GBof •Navigation
high sueed data Social networking posts and photo uploads
• Downloading music and games
Unlimited- Premium
Willi 5 GB of
high-speed data
Unlimited-Ultra
with 10 GB of
high-speed data
Recommended foi but not limited to:
Frequent email with attachments
• Daily Web surfing and online gaming
• Social networking posts and photolvideo uploads
• Downloading music, games and movies
• Streaming music, TV, movies and video chat
Recommended for, but not limited to:
• All of the above with increased frequency
or extended use of stIvarning activities
• Also compatible with tethering plans
(available at an additional monthly charge) Add 200 MB of high-speed datato TaIk+ Taxi plans for justs5 more per month. Overages are
10$ per MB.
Prices reflect monthly recurring charges; taxes and fees additional. Text plans include unlimited nationwide
text, and picture and video messaging,
The ability to send/receive messages is included with all 1-Mobile service, and the ability to access data (e.g., the Web) is included with all post-
paid service, on compatible devices. Some plans and features include unlimited messaging/data or message/data allotments. If you don't have
a plan or feature that includes messaging/data, messages you send/receive and data that you use will be charged to your account on a per use I\/[Ot_)1l( ''
basis, See www.T-Mobile.com for messaging/data rates and for message blocking and data usage opt-out options.
All Pricing: Limited-time offers; subiect tochange. Taxes and lees additional. Post-paidonly. Rates applyonlyloseivices used and cults originating and received within the U.& (unlessstatedotherivise) International use incurs additional separate
charges. Compatible device required; not all fesluresorplartsavaitableon all devices. Unlimited featumesferdtrecttJ.S.commrJflication$bwees, opeople.GeneralTenns:Creditspprrayat $35 Per fine activation fee, deposirandtwo-year
agreement with up to $200/line early cancellation tee required. If you switch plans you may be board by existing or extended contract term (including early cancellation provisions) arid/or charged an up to $200 fire. You maybe unable to switch
to some plans. Additional requirements may apply to business customers; Preislurend other businesassociation discounts may not be available. Regulatory Programs Fee loot alas or govomment-mandeted charge) of up to $1.61 per line/
monthapplies. Taxes approximatety6%-28'tbol your monthly bill. Overage usage extra partial nuinulemegabytesrounded up. Talk enrage charge of $045/minuto. Some cats/laaturos invoke molliplecatlseach call incurs separate charges.
Nights and Weekends: Weekends are midnight Friday to midnightSunday, and nights are gaop,rn to&59am. Monday-Friday, based upon startrimeof call. Different terms apply ts FlexPay and prepaid. T-MeblletoT'Mobll. calls are directly dialed between 1-Mobile customedeviceswtilte on the 1-Mobile USA network (and not roaming un any domestic or international network); cattstovoicemad and other 1-Mobile service numbers not Included. Messaging: You will be charged for
all messages you send and thatareaent toyou even if they aren't received. Length/size of messages may be limited. WebJDate: For unlimited data plans, full speeds available up to monthly data allotment; alter allotment used, speeds slowed to
up to 20 speedster remainder of billing cycle. For 200 MS plan, overage of $0.10/MB after monthly data allotment is used. Your data session, plan orservicemaybeslowed,susp ded,termhuatedarrestrlctedifyou use your service in a
way that interferes with or impacts our network or ability to provide quality service to other users, it you roam for asignificant portion of your usage, or if you use adisproporlionate amount of bandwidth during a billing cycle.Youiaay not use your
plan or device for prohibited uses. Tetheringand Wl.FiSharluWMonsltllrdalaallotment included with qualifying phone date plan applies. Use ol connected devices subject lol-Mobile let ms and condltions. Dowmuloads/AppllcatlonicA.ddilional
charges may apply; not all downloads are available an all phones. 1-Mobile is not responsible for any ttuird-pariycontent orwebsite you may bn'able to access using your phone. You obtain no rights in downloads. duration of use may be hailed
and downloads may bo stored solely for use with your phone. T-Mobile is riot responsible for any download lost chicle your error. TMobile is not responsible for apps. including download. installation. use, transmission tailare. interruption or delay,
lturd-party advertisements you may encounter while using an app, atteratrons any app may make lo the tunctionalilyol your device, including will changes that may affect your T-Mobdo plan, service, orbilffng, ormayeententorwobsite you
may be able to access through anapp. Coverage: Not available everywhere. Abnormal Usage. Service may be limited or terminated for misuse, abnormal usage or significant roaming. Equipment Installment Plow. Availability and amount
olfllP financing subject to credit approval. Down payment required at time of purchase. Remaining payments to be made evenly over time; tIP not available in Washington, D.C. Qualifying rate plans required, and account must remain in good
standing. Taxes. lsle/non-payreent foes and other upfront and monthly charges may apply. Avallableontyasparticipating locations; see store for details. Bill Detalls:Yourbitt summarizes yourcharges, fees and taxes. but does riot include the details
of services used. You may view big details et myi-Motrile.cotnor. loran additional charge, wewill provide detailed bills. Wedo riot provide bills to FtesPayand prepaid customers. See brochures and Termsand Conditions (Including arbitration provision) atwww.T-Mobile.com for additional information. T-Mobile and the magenta color are registered lradetssr its ol Deutsche lelekom AG, Whenever Minutes and Premium Handset Protection aru registered trademarks. and Unlimited Value is trademark, otT-MoblleUSA, lnc.th 2011 1-Mobile USA, Inc.
TD8886.7,8.6xl lEE
T-Mobile Annual Certification
• 2012 T-Mobile Value Plans for Farnilf-W;
1-Mobile offers a variety of rate plans, so you can pick the perfect plan for your family. All of the Value plans have UNLIMITED nationwide T-Mobile to T-Mobile
calling and UNLIMITED Nights and Weekends. A two-year contract is required.
Buy a phone or use one you already have.
With T-Mobile's Value plans, you can either use your own phone, or purchase a new one with our convenient Equipment Installment Plan. Our Equipment
Installment Plan lets you spread out the cost of a new phone over time with interest-tree payments. A down payment is due upon purchase, and remaining
payments will be charged to your monthly bill overtime. It's that easy. Don't forget to ask about Premium Handset Protection® for your phone. It's an
affordable way to protect your investment and enjoy peace of mind.
How much high-speed data do you need?
$ 99 1000 • With T-Mobile's unlimited data plans (2 GB, 5 G and 1008
Whenever Minutes 5 of high-speed data), you'll never have surprise costs or be cut off.
$ 99 1000 Unlimited If you use more high-speed data than your unlimited plan covers,
Whenever Minutes — we simply allow you to access the Web at up to 20 speeds.
$Q.A 99 2000 - • You can upgrade to a bigger data plan at any time.
Whenever Minutes
$3999 Unlimited Unlimited Find the data plan that fits you
Recommended for, but not limited to:
3999 1000 • Occasional email with attachments
Whenever nutes Unlimited Unlimited - P&jg Web surfing (checlong news weather and sports scores)
$4999 Unlimited Unlimited
with "GB of
high-speed data
Navigation
• Social networking posts and photo uploads
Downloading music and games
$5499 Unlimited Unlimited -Premium Recommended for, but not limited to;
Whenever Minutes
Unlimited Unlimited
With 5 GB of
high-speed data
• Daily Web surfing and online gaming
Social networking posts and photo/video uploads
Downloading music, games and movies -
juvu • Streaming music, TV, movies and video chat
Unlimited Whenever Minutes Unlimited -Ultra . Recommended lot, but not limited to;
$9499 Unlimited Unlimited high-Speed data - All of the above with increased frequency
Add 200 MB of high-speed datato Taik+Text plaasforjust$5 more permonth perline. Also compatible with tethering plans
(available at an additional monthly charge) Overages are bit per MR.
'Whenever Minutes are shared by the two lines.
Prices reflect monthly recurring charges per line for each of your first two lines; two-line minimum. Taxes and
lees additional. Text plans include unlimited nationwide text, and picture and video messaging.
r.fIi1l1, Add w1 Li ne TTIil
Shared Minute Value Add a Line—shares existing Whenever Minutes. only Simple—with 200 MB of high.speed data. Overages are bit per MB. $5
available on Minute Value"' plans
Unllmited-.Plus—with 208 of high-speed data $10 500 Value Add a Line-500 Whenever Minutes per line, only available on
Unlimited Value1M plans UnlImIted-PremIum—with 508 of high-speed data $25
Unlimited Value Add a Line—only available with Unlimited Value plans $25 Unlimited -Ultra —with 10 GS of high-speed data $55
Prices reflect monthly recurring charges per line; taxes and fees additional. Adding data for additional lines requires an add.a-line talk plan; stand-alone data plans not available. All family plans
with unlimited text provide unlimited text for all additional lines.
The ability to send/receive messages is included with all 1-Mobile service, and the ability to access data (e.g., the Web) is included with all post-
paid service, on compatible devices. Some plans and features include unlimited messaging/data or message/data allotments. If you don't have •
a plan or feature that includes messaging/data, messages you send/receive and data that you use will be charged to your account on a peruse a • • a aa basis. See www.T-Mobile.com for messaging/data rates and for message blocking and data usage opt-out options.
Ali Pricing: bratted-firne offers; subjecttochange. Taxesand fees additional. Post-paid only. Rates apply oWoservices used and callsoriginalfing and received within the U.S. (unlessslated otherviise). lnternaiional use ircurs addilkirialstiparate
chevgeo.Compatibledevrce required; not all features or plans mailable on all devicesUnlbeltedfeatur sfordirectU$.communlcationsbotweentwopaople.Generallerms: Credit approval, $35 per line acIivation fee, deposit and two-year
agreement with upto$200/tine early cancellation fee required. If you switch plansynu maybe bound byesistuigor extended contracuerm (including esriycancetlslion provisions) and/orchargedan uplo$20O fee. You maybe unab1etoswitchto
some plans. Additional requirements (nay applylo business cusiorners; Premier and other buniness/aanociallondiscounts may notbe mailable. Regulatory Programs Fee (notaiaxorgovemmenemanvtafed eharge)otupio$1.61 per line/month
applies. Taxesapprosimately6%-28%of yourmorrlhiy bill. overage usage extra; partial minutes/megabytes rounded up. Talk overagechatgeof$OAS/mtnute Some calls/festures involve multiplecalls. each callincurs separate charges, Nights
and Weekandw Weekends are midnight Friday to midnight Sunday, and nights are 9:00 p.m. to6-59&m. Monday-Friday, based upon start timeotcall. Different terms apply to FlexPay and prepaid. FamilyPirms- Lirnitfive lines, Ali lines ofservice
must be adjusted In the oasis 1-Mobile markel and have the same billing address and area coda. 1-Mobile tolMobhIe calls are directly dialed between T-Mobiie customer devices while on the T-Mobite USA network (en1 not roaming on any
domestic or international nelwovkt calls tovoicemartand olherlMobtle service numbers not included. MeasaglngYouwiil bechargedlor alt messagesyou send arid thataresentio you man uimeyaren'l received. Length/stze.ot messages may
be limited. Web/DatasFor unlimited data plans. full speeds available up to monthly data allotment; afterallosmmri used. speeds aimed to up to 2G speeds for remainder ul tilting cycle. For 200 MBpten,ovcrtigs of $0.tO/MBafiev monthly data
ilyouroam for
oaignilicantportonol your usage. or ifyou uses disproportionate amount ot bandwidth during a billing cycle. You may not use your plan or device torprohtbiteduaes. Tetheringand WI-FiSharingdrlonilrlydala allotment Included with qualltytng
phone data plan applies. Use of connected devices subject to r-Mobile terms and conditions. Downfissidifilipplicallons: Additional charges may apply; not all downloads am available mr all phones, T-Mobl ie is nix resportsible for any t1tird-oarty
content orwebsiteyou maybe able to access using your phone. You obtain no rights in dowuioavis; duration ol use may be limited and downloads may be stored safety for use with your phone. T-Mobfleisnot responsible lotdny download lostdue
to your error. T-Mobileis not responsible for apps, including download, installation, use, bansmission (aguire, Interruption or delay, third-parly advortissernwries you may oncounterwhile using an app, afterationa any app, may make to the functionality
of your device, Including any changes that may affect yourl-Mobllaplan, service, or billing, or any content orwebsite you may be able te seem through an app. Coverage: Not available everywhere. Abnormal Usage. Service may be
hinted or terminated for misuse, abnormal usage or significant roaming. Equipmeritlnatalment PIers Availability and amount of LiP financing subject to credit approval. Down payment required at time of purchase. Remaining payments to be made evenly over time; EIP not available in Washington. D.C. Qualifying rate plans requited. and account (oust remain it) good standing. Taxes, laWnon-payment toes and other upfront arid monthly charges may apply. Available only at padicipating
locatiorw, see store for details. Bill Details: Your bill summarizes your charges. fees and taxes, but dam not Include the details of services used. You may view bill details at my.T-Mobfle.com or, for an additional charge, we will provide detailed bills. Wedo not provide bills to FlexPayand prepaid customers. See brochures and Terms and Con oiratlncluiflngarbbtrallonprovlsloaletwww.1-Mobile,coun for additional Information. T-Mobiteand the magenta color are registered tredemoaksot
Deutsche Telekom AG. Whenever Minutes and Premium Handset Protection are registered trademarks, and Unlimited Value and Minute value are irademurks, of 1-Mobile USA. Inc. 40 2011 P-Mobile LISA. inc.
TD8886.78.50hEE
TMobile Annual Certification
2012
Attachment J
Page 5 of 10
T-Mobile Annual Certification
2012
- Attachment J
Page 6 of 10
TMobi1e month Iy4G
Talk, text and surf the
Web on T-Mobile's
nationwide network
• 24/7 customer support
• No annual contract no credit check
and no deposit
• No surprise bills or hidden fees
MonthlyTlans
Unlimited Talk, Text* & Web
$50 (first 100 MB of data at up to 413 speed*)
Great for emails, Facebook, directions, Web surfing and more
$60 (First ,2 GB of data at up to 4G speed'")
Great for GPS navigation and downloading apps/music/games
$70 (First 5 GB of data at up to 4G speed*)
Great for video chat, streaming music/movies/TV and playing
online games
Also available for the above plans, for only
$10 more per month:
BlackBerry Internet Services
Includes BlackBerry Messenger, BlackBerry App Woi1d' and more
Unlimited International Talk & Text
Unlimited calling to landlines in more than 50 countries'
Unlimited texting to mobile phones in more than 200 countries
Also available:
$30 1500 Talk & Text* (Includes 30 MB of data)
c Jrlbtnafiot oi nii i. u ,,'- ages up tU 1500 O
Great for occasional emails, directions and Web surfing
'Text includes picture and nidnu mossaing.
Capable device required W 4G upend
T-Mobile Annual Certification
2012
Attachment J
Page 7 of 10
Coverage
tno
nationwide roaming oi nationwid.e long distance
charges— with anyT-Mobile national rate plan.
isitwww.T-Mobdecomfmorscoverage for Mao applies to No Annual Contract answers to lrequeutlyasked questions about
voice and messaging services; our coverage.
data only available on the 1-Mobile
network (roaming not available). fl Nocoverage
Other
By The Day
Unlimited Talk, Text' & Web
'P.) (first 200 MBklayatupto 4G speed')
$2 Unlimited Talk, Text' & 213 Web
$1 Unlimited Text' and 100/minute Talk
Pay only on days used. -
Pay By The Minute
Best Value: $15/month
Unlimited Text' and 10/minute Talk
Pay As You Go
Talk as low as 100/minute
Refill Availability
$10 30 90 days
$30 160 90 days
$50 400 90 days
$100 1000 lyear
Per Message
Text: 100 to send/receive
Picture and video: 250 to send/receive
Gold Rewards
After $100 in refills, get 15% more minutes on all refills.
($100 refill already includes bonus minutes.)
T-Mobile Annual Certification
2012
Attachment J
Page 8 of 10
Much You love I PA01,
and YOU U011 U"Cl"I e'l,'11
International Rates
J4YdI
3 _
Calling and messaging from the U.S.:
Best Value: $1 0/month Unlimited international Talk & Text
• Unlimited calling to landlines in more than 50 countries'
• Unlimited texting to mobile phones in more than 200 countries
• Discounted calling to mobile phones and landlines in more than
150 countries
Available on $50/month and greater monthly plans.
Also available: Pay by the minute or message.
Calling and messaging while traveling
Keep in touch with family and friends while travelling,
including Mexico, Canada and more than 70 other countries.
See all current international rates at
www.T-Mobile.com/Monthiy4GinterflatiOflal
Unlimited calling to landlunes in the following countries:
Andoria Dominican Jordan Romania
Argentina Republic Latvia Singapore
Australia Estonia Luxembourg Slovenia
Austria France Macau South Africa
Bahamas Germany Macedonia South Korea
Belgium Greece Martinique! Spain
Brazil Guadeloupel French Antilles Switzerland
Brunei French Antilles Malaysia Taiwan
Canada Hong Kong Mexico Thailand
Chile Hungary Netherlands Turkey
China India New Zealand United Kingdom
Colombia Ireland Norway Uruguay
Costa Rica Israel Panama Venezuela
Croatia Italy/Vatican Poland Zambia
Cyprus Japan Portugal
Countries subject to change; visit www.T.MobtIe.com/ManIhIy4OinierRatiOflaI
for complete list of countries.
Monthty4G is easy to use.
Manage: Visit my.T-Mobile.com . From your phone,
go to My Account or dial #BAL# (#225#).
Pay: For monthly plans, ensure continuous service
by paying before the end of the month.
• Sign up for convenient monthly payments
on my.T-Mobile.com .
Pay as needed in four easy ways:
Web: Visit myT-Mobile.com.
Text: Fastest way to pay; see my.T-Mobile.com
for details.
Phone: Call *233 (*ADD) or use My Account.
Store: Buy refill cards at more than 120,000
convenient locations nationwide.
T-Mobile Annual Certification
2012
Attachment J
Page 10 of 10
Questions?
Ask a Sales Associate of
visit www.TMobi1e corn, month lyqu
1-Mobile's HSPA+ 4G network not available everywhere.
Monthly4G provides wireless service: capable device required to achieve 40 speed.
Prepaid Servicer. Umlied-time offer; all rates, otters, pricing and Features subject to change without notice.
Taxes and tees additional. Plans provide domestic use only; separate charges apply for international use. Not all
features or plans available on all devices capable device required. Some add-on features nay , not be available
with all plans; not all plans available in all locations. Unlimited features are only for direct comanunlcetiois
between two people Monthly Plans: Plan features available for 30 days; if sufficient account balance plans
automatically renew at the end of 30day , If balance is lnsullicienl torertew lor60 days, account will be converted
to Pay AsYou Go. Pay As You Go , Service available (or 9il days (one year for Gold Rewards) aftaractivatlon/relilt/
carrier sion. Alter that, your account will be suspended and no service will be available. Gold Rewards requires
activation of $100 in refills; you must refit while on Pay As You Go plait to detain lull Gold Rewards berrelils. Pay
By The Day Service available for 90 days (ore year for $100 refills) after aclliallori/rahht, You will be charged tar
each day you use plan services. Daily rate charges apply when you send or receive any call, Including calls to
voicemail and other calling features, and when you make or receive any message. Plans with data are charged
the daily rate when any data usage occurs; Including background data connections or automatic data syncing
by phone applications or fealoron. It you sign up for plan more titan one time ins day or switch between plam
the daily rate for each plan will be deducted each time. Day is 12:00 am. to 11:59 p.m.. based on time zone
associated wth your phusne number. It call spansmulttpte days (e.g., startvat tt.'58 pm, andendsat 12:05e.m).
you may be charged the deity rate for each day. Plan Changes or Renewals. When you switch between plans
or renew a monthly plan, features or credits associated with your prior plan will no longer be available, and you
are not able to switch back to some plots. Sonia plans will not allow early terriwal. htt.nratienalTailkandlext
International calling applies to tandlines In select countries ontyand decrements limited plan minutes (domestic
overage rates apply). Unlimited international ceiling requires qualifying unlimited domestic calling plan. Test
messaging applies to mobile phones cr15 other types of international messages (e.g, picture messages) are
thargcdpnrmasuage.CallsandlestmessagesmustotiginatoinU.S.standardinternationalroarning ratesapply.
Blacklierrylnternetservice(BIS):Quatityingraleplanrequired, dots usage restrictionsol rate Plan apply toBlS
leétwe. Does not include SOS access Prepaid General Terms: Sufllcieatbalance required to use service. Calls
rated on a per minute basis and partial minutes rounded up; data usage rounded up to the nearest KB each use.
Some plans do not permit use of features after included arnotjntsaredepleled. No cash redemption value. Non-
refundable. Not responsible it lost or stolen. If you tcarrvfer your number to another carrier, your account will be
deactivated and no service will be available. Devices sold for use on T.Motirle prepaid service are to be activated
on that service, not transferred for resale. modification or airport. Data Usage: Domestic and International
roaming not available. Some plans include specified data speeds. 'Miere indicated, lull speeds available up to
data ellotnnenl; alter data allotment used, speeds slowed up to 25 speeds Yourdataaeaalon, plan or service
may be slowed, suspended, terminated, or restricted if you use your service in a way that interferes with or
impacts our network or ability to provide quality service tuotherusers, II you roatu for asignlllcant portion otyour
usage, or if you uses disprnportiozmteasvountol bandwidth. You may (tot use your plan or device for prohibited
uses. Downloads/Apps: Additional charges app15 not all downloads/apps available on all devices. Not all allies
optimized for mobile browsers; You obtain no tights trdowrnloads:duration of use may be limited; may besfored
soleiyforusewilhyortrdevice.T-Mobileisnormsponaibleforanydowntoad lost due to your error. T4.ilobilaisalso
not responsible for apes, including download, installation, um transmission failure, interruption or dents; third-
party advertisements you may encountorwhen using an app, ahturatlorrs any app they make to the ftescllonshity
of your device, Including any changes that may effect your plan or service, or any content or websita you
may be able to access through an app. Mesaeglng:You will be charged for all dale sent by orto you through the
network, regardless of whether received Character length orfile size of muesaqas/ahtachments may be limited.
T-Mobile isnot table for anyfathires, delays or errors in any TMobile'genemted star lsornofllicnlions.Covaesger
Service in not available everywhere. Mapinformatlorn Maps approximate anticipated coverage outdoors, which
varies by location, may include limited or no coverage ness, and do not guarantee service availability. Within
coverage areas, network changes, traffic uoturns,outagas; technical limitations signal strength,yourequipment.
obstructions, weather and other conditions may intenlera with service quality and availability. Portions of the
naps include rsetwotksoperated byow roaming partners; we are notresporvuiblelcrlheir performance. Devices
not purchased Irons T.Mobila or an authorized dealer may net work on our network Roaming: Nationwide
roaming refers to usage while on a roaming partner's network within covei'agearea. International roaming incurs
additional charges and refers to usage outside of the U.S, 850 Roaming Coverage requires a muhli-banddevice.
Certain devices and features will not work when roaming. If you travel outside of coverage areas, your device
will not work. Abnormal Usage: Setvice may be limited orterminated for misuse, abnormal usage, or significant
roaming. Bill Dataffan We do not provide tails to prepaid customers. By using serrece, you accept lMoblle's
Terms and Conditions (including arbitration provision), located atwww.T-Mobtte corn. See Sales Associate,
brochures and Tennis and Conditions (Including arbitration provision) at www.T-Mobite.com for additional
information. T.Moblte and the magentacoloramregisteredtradmnarlcsotfleutscheTelekorn AG. Menthly4Gand
the Monthiy4c logo are trademarks oIT'Mobite USA, inc.rS 2011 T.Mobile USA, Inc.
T5030.10.49
I
T-Mobile Annual Certification
2012
Confidential Attachment K
This page allegedly contains trade secrets or
confidential material and is separately filed.