20120831MTE Communications.pdf

ELIGIBLE TELECOMMUNICATIONS CAMER (ETC) ANNUAL
CONTENTS
Section 1: ETC Information
Section 2: Description of Carrier's Local Usage Plan
Section 3: Detailed Outage Information
Section 4: Unfulfilled Service Requests
Section 5: Customer Complaints
Section 6 Service Quality and Consumer Protection Certification
Section 7: Ability to Remain Functional in an Emergency
Section 8: Federal USF High-Cost Support Certification
Section 9: Two-Year Network Improvement Plan and Progress Report
Section 10: ETC References and Reporting Instructions
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Section 1: Eligible Telecommunication Carrier Information
Date of ETC Annual Report: June 28, 2012
Company Name: Midvale Telephone Exchange, Inc. dba MTE Communications
Address: 2205 Keithley Creek Rd., P0 Box 7, Midvale, ID 83645
Company Contact Person/Iftie: Kay Bonner, Executive Secretary
Telephone Number: [phone] or [phone] (direct)
Email Address:kay.bonner©mtecom.com
Service Area Code (SAC): 472226
Number of Idaho Telephone Service Assistance Program (ITSAP) recipients: 28
(Use number from last report submitted to the ITSAP Administrator)
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Section 2: Description of Carrier's Local Usage Plan—
Competitive Eligible Telecommunications Carrier (CETC) Only
ETC applicants must demonstrate that their usage plan is comparable to the ILEC(s) In the service areas for
which it seeks designation. C.F.R. § 54.202(a)(4). Local Usage Plan may be a descriptive narrative of the carrier's
basic usage plan or it may be a copy of ILEC(s) tariff sheets as filed with the Idaho Public Utilities Commission.
Description: N/A
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Section 3: Detailed Outage Information §54209(a)(2)
Provide detailed information on any outage, as that term is defined In 47 c.F.R. § 4.5, of at least thirty (30)
minutes in duration for each service area in which an ETC is designated for any facilities it owns operates leases
or otherwise uses that potentially affect (a) at least ten percent of the end users solved in a designated service
area, or (b) a 94-1 special facility, as defined in 47 C F R § 4.5(e). Specifically, the annual report must include
information detailing: (a) the date and time of onset of the outage; (b) a brief description of the outage and its
resolution; (C) the steps taken to prevent a similar situation in the future; and (f) the number of customers affected.
Reporting period is July 1 201 1—June 30, 2012. See Order No. 29841, page 18.
Number of outages: -0-.
Additional outage information;
Section 4: Unfulfilled Service Requests §54.202(a)(1)(A)
Provide the number of requests for service from potential customers within the ETC'S SOP/ICC area(s) that were
unfulfilled in the previous year (July 1 201 t—June 38 2012) The ETC shall also detail how it attempted to
provide service to those potential customers. See Order No, 29841, page 19.
The number of unfulfilled service requests from potential customers within the ETC's service
area: -0-
Additional information
Section 5: Customer Complaints §54.209(a)(4)
Provide the number of complaints per 1,000 handsets or lines for the previous year(July 1, 201 1—June 30,
20 12).
The number of customer complaints per 1,000 handset or working access lines: -0-_
Additional information:
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Section 6: Service Quality and Consumer Protection Certification
§54.202(a)(3)
Provide certitication that the carrier is complying with applicable service quality standards and consumer
protection rules. Midvale Telephone remains committed to continuing to provide this high quality in the years to
come. Midvale certifies that it will:
1.Provide service on a timely basis to requesting customer within Midvale's service area whore Midvale's
network already passes the potential customer's premises.
2.Provide service within a reasonable period of time. If the potential customer is within Midvale's licensed
area, but outside its existing network coverage, service will be extended to these potential customers as
possible, in light of Midvale's existing network.
1 Advertise the availability of its service offerings, using media of general distribution.
Midvale provides the required annual publications of Lifeline services 47 U.S.C. §214(e)(1)(b)) (See attached
affidavits of publication) making clear that we offer the basic services as required [47 C F R .54.101(s) and 47
C.F.R.214(e)(1)(a)). Midvale complies with requirements to provide customer outreach regarding low-income
programs through Interaction with community leaders, separate mailings of our "Annual Notices" and our web
page (wiw mtecom net)
Section 7: Ability to Remain Functional in Emergencies Certification
§54.201 (a)(2)
ETOs must demonstrate that it has a reasonable amount of back-up power to ensure functionality without an
external power source, is able to re-mute traffic around damaged facilities, and is capable of managing traffic
spikes resulting from emergency situations. Battery back-up and generator back-ups have been
installed at all of our critical sites to provide service in case of a power outage. Redundant
circuits have been installed to provide an alternate route for traffic when necessary.
Section 8: Federal USF High-Cost Support Certification §54.313, §54.314
Pursuant to FCC regulations, in order for ETCs to continue to receive federal USF, the Commission "must file an
annual certification with the USAC and the (FCC) stating that all federal high-cost support provided to such
carriers within that State will be used only for the provision, maintenance, and upgrading of facilities and services
for which the support is Intended."
NOTE: See "Example A" Affidavit of Business or Corporate Officer for the above certification
requirements.
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Kay Bonner -ii!
To: [e-mail]
Subject: Legal Publications
Attachments: Lifeline Publ Midvale.doc; 2012 Statement of Non Discnmination.pdf
Dear Norm,
Please publish the two attached notifications in your next publication. These notifications need to be published one time
If you require payment before publication, please contact our office.
Please send an affidavit of publication. If you have questions, feel free to call me at the number below
Thank you,
Xay Bonner
Executive Secretary
IRMTE
COMMUNICATIONS
Employee Owned, Community Focused, Customer Centered
Voice 208-355-2211
Fax [phone]
[e-mail]
Affidavit of Publication
STATE OFIDAHO } ss
County of Washington
Norman Dopf, being duly sworn deposes and
says he is the publisher of the Upper Country
News-Reporter, a weekly newspaper published at
Cambridge, in the County of Washington, State of
Idaho; that said newspaper is in general circulation
in the county of aforesaid and is a legal
newspaper, that the annexed, a printed copy of
which is attached hereto and made a part hereof,
was published in said newspaper once a week for
C-) Vi e.. consecutive weeks in the regular
and entire issue of every number thereof during
the period of time of publication, and was
published in the newspaper proper and not in a
supplement; and that publication of such notice
began r ejo.2 _, 2012 and ended
2012.
LEG A L
STATEMENT OF NOW ISCRIMINATION
MIDVALE TELEPHONE EXCHANGE, INC.
P.O. BOX 7
2205 KEIThLEY CREEK RD
MIDVAL.E, ID 83645
2012
Midvale Telephone Exchange, Inc. Is the recipient of Federal
financial assistance from the U.S. Department of Agriculture
(USDA). The USDA prohIbits discrimination In all Its programs
and activities on the basis of race, color, national origin, age
disability, and where applicable, sex. marital status, famlilal
status, religion, sexual orientation, genetic Information, political
beliefs, reprisal, or because all or a part.ct an IndMduafs In-
come Is derived from any public assistance program. (Not all
prohibited bases apply to all programs.) Perions with disabill-.
ties

Q. requke. alternative means for oommmIcaI1on. o pro.:
gram lhlbmaaftorr (radle, large print, -audiotape; etc;) should'
contact U8DAs TARGET Center at [phone] (voice and
MO). Complaints can be filed with the Secretary of Agriculture Mv 80 days. To files complaint of discrimination, write to
Director
Office of Civil Rights
1400 Independence Avenue S.W.
Washington, D.C. 20250.9410
Or call [phone] (voice), or [phone] (TDD).
USDA Is an equal opportunity provider. employer and lender
Published February 2,2012
4'
Subscribed and sworn to before me this
_day of
,2012.
si 4vàQP
Notary Public in and for the State
of Idaho, residing at
72IO
DUST) KINDALL NGWV Public
Mte of Idaho
Affidavit of Publication
STATE OF IDAHO } ss County of Washington
Norman Dopf, being duly sworn deposes and
says he is the publisher of the Upper Country
News-Reporter, a weekly newspaper published at
Cambridge, in the County of Washington, State of
Idaho; that said newspaper is in general circulation
in the county of aforesaid and is a legal
newspaper, that the annexed, a printed copy of
which is attached hereto and made a part hereof,
was published in said newspaper once a week for
C.. consecutive weeks in the regular
and entire issue of every number thereof during
the period of time of publication, and was
published in the newspaper proper and not in a
supplement; and that publication of such notice
began Pe.L,. 2. , 2012 and ended
_,2012.
Subscribed and sworn to before me this
____day of
)f'(if A -2012.
eyjE.Ilts1
LIFELINE/PUBLIC NOTICE 2011
MTE Communications is a quality telecommunications service
provider who provides basic and enhanced services within its
service territory. Basic services are offered at the following
rates:
Monthly Service Charge
Single Party Residence Service $25.76
Single Party Business Service $40.54
Federal Subscriber Line Charge— Single Line $ 6.50
-Multi-Line $ 9.20
Toll Blocking No Charge
Emergency911 Services Surcharges for 911 services
'Charged according to ! o$mm8ntatassesSmenis
Low Income individuals eligible for Lifeline and Link-Up tele-
phone assistance programs may be eligible for discounts from
these basic local service charges through state and federal
specified telephone assistance plans.
Basic services are offered to all consumers In the MIS Com-
munications' service territories at the rates, terms, and condi-
tions specified In the Company's tariffs. If you have any ques-
tions or need further Information regarding the Company's
services, please call us at our office in Midvale, Idaho at 1-
800-482.4523. Published February 2. 2012
DUSTI KINDALL
Idaho
Notary Public
State of
Notary Public in and for the State
of Idaho, residing at
(}1lbRJ4,T7) 41O My Comnon
LIFELINE/PUBLIC NOTICE 2011
MTh Communications is a quality telecommunications service provider who provides basic and
enhanced services within its service territory. Basic services are offered at the following rates:
Single Party Residential Service
Single Party Business Service
Federal Subscriber Line Charge-Single Line
-Multi-Line
Toll Blocking
Emergency 911 Services
Monthly Service Charge
$25.76
$40.54
$6.50
$9.20
No Charge
Surcharges for 911 services
Charged according to
Governmental assessments
Low income individuals eligible for Lifeline and Link-up telephone assistance programs may be
eligible for discounts on these basic local service charges through state and federal specified
telephone assistance plans.
Basic services are offered to all consumers in MTE Communications' service territories at the
rates, terms and conditions specified in the Company's tariffs. If you have any questions or need
further information regarding the Company's services, please call us at our office in Midvale,
Idaho at 1 (800) 4624523.
STATEMENT OF NONDISCRIMINATION
MIDVALE TELEPHONE EXCHANGE, INC.
P.O. BOX 7
2205 KEITHLEY CREEK RD
MIDVALE, ID 83645
2012
Midvale Telephone Exchange, Inc. is the recipient of Federal financial assistance
from the U.S. Department of Agriculture (USDA). The USDA prohibits
discrimination in all its programs and activities on the basis of race, color, national
origin, age disability, and where applicable, sex, marital status, familial status,
religion, sexual orientation, genetic information, political beliefs, reprisal, or
because all or a part of an individual's income is derived from any public
assistance program. (Not all prohibited bases apply to all programs.) Persons
with disabilities who require alternative means for communication of program
Information (Braille, large print, audiotape, etc.) should contact USDA's TARGET
Center at [phone] (voice and TDD). Complaints can be filed with the
Secretary of Agriculture up to 180 days. To file a complaint of discrimination,
write to:
USDA
Director
Office of Civil Rights
1400 Independence Avenue S.W.
Washington, D.C. 20250-9410
Or call [phone] (voice), or [phone] (TDD).
"USDA Is an equal opportunity provider, employer and lender".
Kay Bonner /
To: Anna Means
Subject: Legal Publications
Attachments: 2012 Statement of Non Discrimination.pdf, Lifeline Pub[ Stanley. dcc
Please publish the two attached notifications in your next publication. These notifications need to be published one time
i4i If you require payment before publication, please contact our office.
Please send an affidavit of publication. If you have questions, fed free to call me at the number below.
Thank you,
Xay Bonner
Executive Secretary
Z M T E
COMMUNICATIONS
Employee Owned, Community Focused, Customer Centered
Voice 208-355-2211
Fax [phone]
[e-mail]
ALFtDAV3T OF PUBLICATION
State of Idaho, County of Custer, as:
I, r4eeb*) CtLjqi&iq), representing
the-.Challis Messenger, a weekly newspaper,
published at Challis, Idaho, do solemnly swear
that the notice hereto attached and- made a parts
hereof, was published in the regular and entire -
issue of theCha]1js Messenger for________
cons ecuye weeks, commencing with the issue
dated _e,9 . 20h&. and ending with the
issue dated_______________ 20
LIFELINE/PUBLIC NOTICE 2011
MTE Communications Is a quality telecommunications service
Provider who provides basic and enhanced services within Its
service territory. Basic ser"ceg are offered at the following rates:.
Monthly Service Charge Single Party Residential Service . $25.76 Single Party Business Service $40.54 Federal Subscriber Line Charge-Single Line $6.50
-Multi-Line $9.20 Toll Blocking No Chat; Emergency 911 Services Surcharges for 911 services
Charged according to
Governmental assessments
Low income individuals eligible for Lifeline and Link -up telephone
assistance programs may be eligible for discounts on these basic
Local service charges through state and federal specified
telephone assistance plans.
Basic services are offered to all consumers In ?bfl'E
Communications' service territories at the rates, terms and
conditions specified In the Company 5s tariffs. If you have any
questions or need further Information regarding the Company's
services, please callus at our office in Midvale. Idaho at 1 (800)
Published: February 2, 2012
STATE OF IDAHO
COUNTY OF CUSTER
On this day of_Ed. in
the year of s2..Olo7, before me, a Notary Public,
personally appeared 4M*.)
known or identified to me to be the person whose
name. to the within instrument, and
being by me first duly sworn, declared that the
statements •thereiii are true, and acknowledged to
me that he executed the same.
Notary ?ubhc ,,
Residing at
" My commission expires ,
Inc. Is the recipient of Federal
AFFIDAVIT OF POBLIC.IIION financial assistance from the U.S.
Department of Agriculture
(USDA). The USDA prohibits dis-
crimination In all Its programs
State ofIdaho, Colinty Of Custer, as: and activities on the basis of
race, color, national origin, age
, ( iJ4i4,) representing
• dlsabUlt, and where applicable.
sex, marital status, familial sta.
____________ tus, religion, sexual orientation,

the '.Challis Messenger, a weekly newspaper, genetic Information, political
beliefs, reprisal, or because all or

publislicd at Challis, Idaho, do solemnly swear a part of an Individual's Income Is

that the notice hereto attached and-made a part, derived from any public assis-
tance program. (Not all prohibit-

hereof, was published in the regular and entire' - ed bases apply to an programs,)
issue of thChaja Messenger f. / with disabilities who or require alternative means for

cansecutie eeks, commencing with the issue communication of program Infor-
mation (Braille, large print,
dated 2V2 and ending with the audiotape. etc.) should contact
-20 USDA'S TARGET Center at (202) issue date 720-2600 (voice and TDD).
Complaints can be flied with the
Secretary of Agriculture up to
180 days. To file a complav of
discrimination, write to:
USDA
Director
Office ofCivil Rights
STATE ) STATEMENT OF 40O Independence Avenue

) Washington, D.C. 20250-9430

) MWVALZ TBLumonz Or call [phone] (voice),
COUNTY OF CUSTR )
EXCRRJOE, INC. , or [phone] (TDD), P.O.BO*7

) 2205 KBITHI,Ey CREEK USDA Is an equal opportunI- ty provider, employer and MIDV*LE. ID 83845 lender.
On this
day of Midvale Telephone Exchange, February 2, 2012

___________ 3013
the year of =2ri . before me, a Notary Public,
personally appeared
known or identified to me to be the person whose
jianie- subscribed to the within instrument, and
being by me first duly sworn, declared that the
statements 'therein ale true, and acknowledged to
me that he executed the same.
uIlltIIffi,,, Notary Publi c1%O , .
'
Residing at
My commission expiesi
f1.o1/$'
Kay Banner
To: Carol Wright
Subject: Legal Publications
Attachments: 2012 Statement of Non Dlscdmination.pdf, Lifeline Pubi Warren-Wm Lk-YP.doc
Please publish the two attached notifications in your next publication. These notifications need to be published one time
Lnj,r. If you require payment before publication, please contact our office.
Please send an affidavit of publication. If you have questions, feel free to call me at the number below.
Thank you,
Xaj Bonner
Executive Secretary
ZMTE
COMMUNICATIONS
Employee Owned, Community Focused, Customer Centered
Voice 208-355-2211
Fax [phone]
[e-mail]
Publisher 's Affidavit of Publication
STATE OF IDAHO
.SS
County of Valley )
I, Carol J. Wright, being duly sworn and say, lam the receptionist of
The Star-News, a weekly newspaper published at McCall, in the County of Val-
ley, State of Idaho; that said newspaper Is in general circulation in the county
of afore said and is a legal newspaper; that the PUBLIC NOTICE, a copy of
which Is enclosed hereto and is a pail hereof, was published in said newspaper
once a week for a period of one week in the regular and entire issue of every
number thereof during the period of time of publication, and was published In
the newspaper proper and not In a supplement; and that publication of such
notice began February 2. 2012 and ended February 2, 2012. 0 0
Subscribed and beforefrAe this the 2nd day of February. 2012.
STATE OF IDAHO
COUNTY OF VALLEY
On this 2nd day of February, in the year of 2012, before me, a Notary
Public. personally appeared Carol .1. Wright, known or identified to me to be the
person whose name subscribed to the within instrument, and being by me first
duly sworn, declared that the statements therein are true, and acknowledged to
me that she executed the same.
1061111111111118#14*,
— r;~*OTA*J- Tom Greta
Notary Public for Idaho
*1 * Residing at McCall, Idaho
\. UB1 Commission Expires 218118
or To cv
LIFELINEIPUBLIC NOTICE 2011 MTE Communications is a quality
telecommunications service provider
who piovides basic and enhanced ser-
vices within its service territory. Basic services are offered at the roliowing
rates:
Monthly Service Charge
Single Party Residential Service
- $25.76
Single Party Business Service -
$4034
Federal Subscriber Line Charge-
Single Line - S6.50 -Multi-Line - S9.20
Toll Blocking - No Charge
Emergency 911 Services Sur-
charges for 911 services Charged ac-
cording to Governmental assessments
Low income individuals eligible-
for Lifeline and Link-up telephone as-
sistance programs may be eligible for
discounts on these basic local service
charges through stale and federal speci-
fied telephone assistance plans.
Basic services arc offered to all consumers in MTE Communications'
service trrrntorics at the rates, terms and
conditions specified in the Company's
tariffs. If you have any questions or
need further information regarding the
Company's services, please call is at
our office in Midvale. Idaho at I (800) 4624523. ltc2a'2
Publisher's Affidavit of Publication
STATE OF IDAHO
Ss STATEMENT OF NON-
DISCRIMINATION
MIDVALE TELEPHONE
County of Valley EXCHANGE. INC.
io. sox i
2205 XEITHLEY CREEK RD
1. Carol J. Wright, being duly sworn and say. I am the receptionist of MIDVALE. ID 83645Midvale l'cleohone Exchange. Inc. The Star-News, a weekly newspaper published at McCall, In the County of Vat- is
the re
ley, ol Federal financial as- iey, State of Idaho; that said newspaper Is In general circulation In the county sisiance from the U.S. Department of
Agric ulture (USDA). The USDA pro. of afore said and Is a legal newspaper; that the PUBLIC NOTICE, a copy of hjbits discrimination in all its programs which is enclosed hereto and Is a part hereof, was published in said newspaper and activities on the basis of race, cot- once a week for a period of one week in the regular and entire issue of every or. nationalorigin, age disability, and
where applicable, sex, marital status. number thereof during the period of time of publication, and was published in familial status, religion, sexual orienta. the newspaper proper and not in a supplement; and that publication of such lion, genetic information, political be-
notice began February 2, 2012 and ended February 2,2012. lids, reprisal, or because all or a part of an individual's income is derived from
any public assistance program. (Not all
prohibited bases apply to all programs.)
Persons with disabilities who require
alternative means for communication Subscribed and soft before'ice this the 2nd day of February, 2012. of program information (Braille, large STATE OF IDAHO print, audiolatic, etc.) should contact
USDAs TARGET Center at (202) 720.
COUNTY OF VALLEY 2600 (voice and 71)D).. Complaints can
be tiled with the Secretary of Agricul-
ture up to 180 days. To file a complaint of discrimination, write to: USDA
Director. Office of Civil Rights, 1400
Independence Avenue S.W.. Washing- On this 2nd day of February, in the year of 2012, before me, a Notary ton, D.C. 20250-9410. Or call (800)
Public, personally appeared Carol J. Wright. known or identified to me to be the 795-3272 (voice), or [phone] (TDD). "USDA is an equal opportunity person whose name subscribed to the within instrument, and being by me first provider. employer and lender". 1tc212
duly sworn, declared that the statements therein are true, and acknowledged to
me that she executed the same.
0011U1$Si,14 ZOFO OR49
( \
4
Tom Grote
Notary Public for Idaho
Residing at McCall, Idaho I *
Commission Expires 218118
or VOW ,91?
AVAYA AXAMTE
COMMUNICATIONS
2205 Kelthley Creek Road
P.O. Box 7
Midvale ID 83645
208.355.2211
Fax [phone]
AU
To: Coeur d' Alene Press Attn: legal notices From: Kay Bonner
Fax: [phone] Pages: 131
Phone: 202 li'i ?b Date: 1.27.2012
Re: Lifeline/Non-Discrimination Notices 2011 Sender's Ph # [phone]
[J Urgent M For Review [] Please Comment [] Please Reply Please Recycle
Comments:
Please publish the following two notifications in your next publication. These notifications need to be
published one time only. If you require payment before publication, please contact our office.
Please send an affidavit of publication. If you have questions, feel free to call me at the number above.
Thank you,
Kay Bonner
Executive Secretary
MTh Communications
[e-mail]
AV4MTE
COMMUNICATIONS
AFFIDAVIT OF PUBLICATION
STATE OF IDAHO. SS. County of Kootenai,
Cr 9.
OF NON.DIscRIitmrrn'rON
iVA1EEPRO being first duly .. sworn
upon oath and says: EXCHANG INC. deposes
1. I am now and at all times hereinafter mentioned was a citizen of the United 2205 KEflIILEYCPEEJ(
States. resident of the State of Idaho. over the age of twenty-one years and not a . MIDVAI4 ID 83645
2u12 party of the above entitled action.
2. I am now and at all times hereinafter mentioned was the printer (principal clerk) hgdvWe Telephone Exchange c. the edplentofFj I
of the Coeur d'Alene Press.' a newspaper printed and published daily except fmandalassistance from UjeUS
Sunday in Coeur d'Alene. Kootenai County. Idaho, and having a general circulation in D t ?jSDWlC!re
said county. flinfl its programs and activides 'on the bags of
. color, national orW
disailhy, and where applkZ
- ....... ... .........-.-.................. ....... ..... .... ..... ...... ........................................... ------ . .......................... Sex, marital status, famillaj
SWIM reliEion srw
of which the annexed is a printed copy, was published in the regularfl(\AX.......
issue of said newspaper for ..........j ..............,çonecutive
commencing on the .4 day of 20......,and
ending on the ..........C!..........day of ............r oJcU, 20 ..\. and such
publication was made as often during said period as said . . -_...
newspaper was regularly issued.
4. That said newspaper has been continuously and uninterruptedly published in
said Kootenai County, during a period of more than sevent.eight corse9ct/.&veweeks
immediately prior to the first publication of said notice...... ....__7 . ------
On this _______ day of }-fkD*' In in theear of I ' , before me,
a Notary Public. personally appeared (k\ d''
known or identified to me to be the person whose name subscribed to the within instrument, and
being by me first duly sworn, declared that the statements therein are true, and acknowledged
to me that he executed the same. C-Q\Q2
$A Notary Public br the StatQjf Idaho.
$ 4) residing at Coeur d'Alene, Idaho.
MY
political beTefs, reprisal, or
because all or part of an mdivlduars Income Is derived from any public assistance orograin. (Not all prohibited
bases apply to all programs.)
Persons with disabilities who require alternative means for Communicabon of. program information (Braille, Jaie print,
audiotape, etc.) should contact USDA'S TARGEF Center at [phone] (voIce and TDD). Complaints can be filed with the
Secretazy of griculture up to 180 days. To We
ritea complaint of discrimination w to:
USDA. Director
Oce of Civil Rights
1400 Independence Avenue S.W. Washington, D.0 20250.9410
Or call (80795.3272 (voice), or 07204882 CIDD).
1JSDA.le.auuaI opoortunity
emp1*rind(ender.
Feliruasy 2,2012
COMMISSION EXPIRES 8/29117
AFFIDAVIT OF PUBLICATION
UFEUNE/PUBUC NOTICE 2011
STATE OF IDAHO.
County of Kootenai.
being first duly sworn - ' ---..--..-. Single Party ResidentialService upon oath deposes and says: Single =Business Service
1. I am now and at all times hereinafter mentioned was a citizen of the United Federal Subscriber Line ChargeSingleLhe
States, resident of the State of Idaho, over the age of twenty-one years and not a Toll Blocking
party of the above entitled action. Emergency 911 Services
2. I am now and at all times hereinafter mentioned was the printer (principal clerk)
of the Coeur d'Alene Press. a newspaper printed and published daily except
Sunday in Coeur d'Alene. Kootenai County. Idaho. and having a general circulation in
said county. Low income individuals eligible for Lifeline and Link-up telephone
cSL assistance programs may be eligible for discounts on these basic
kWd 3. The .................service charges through state and federal specified telephone
assistance plans.
Basic services are offered to all conawners in IflE
....... ........................................... ........ ........................................................... ........... .... ........................... Communlcafio& seMce tetodes at the rates. terms and
conditions specified In the Company's tariffs If you have any
of which the annexed is a printed copy. was published in the regular U questions or need further information reprling the Company's
services, please call us at our office m Midvale, Idaho at 1 (800) issue of said newspaper for . c9nsecutive - ...........462.4523.
Le 4651 commencing onthe . .......dayof 20 L..and Fi2 2012
ending on the ..........................day of . 20. ..and such
publication was made as often during said period as said .....................tJOJ ........
newspaper was regularly issued.
4. That said newspaper has been continuously and uninterruptedly published in
said Kootenai County. during a period of more than
immediately prior to the first pubIicajjoi of said notice........
day of -eibvl.kl.t On this ___ ____in the before me,
a Notary Public. personally appeared C 19A )•)
known or identified to me to be the person whose name subscribed to the within instrument, and
being by me first duly sworn, declared that the statements therein are true, and acknowledged
to me that he executed the same.
Idaho. Notary Pub)
0 ic or
residing at Coeur d'Alene. Idaho.
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MV COMMISSION EXPIRES 8429117
MTE Communications is a quality telecommunications service
provider who provides basic and enhanced' services within its
service territory Basic services are offered at the following rates
Monthly Service Charge
4O.54
•S6.50
$920
No Charge
• Surcharges for
911 services
qiiarged
according to
Governmental
assessments
2205 Keithley Creek Road AVOM P.O. Box 7 A&MTE Midvale, ID 83645
COMMU N ICATIONS Fax 208:355:2222
Annual Notices
2012
General
MTE Communications (MITE) is a regulated local exchange carrier that provides telecommunication services in
Idaho and Arizona. You may reach us at the telephone numbers listed above or at:
v'% Inleconinet mtrarntecom,nct
MTE "Do Not Call" Policy
MTE does not call customers for sales or marketing purposes and thus does not maintain an internal "1)0 Not Call"
listing, If we have new or additional services available, we will send you that information in the form of a bill
iuffer and/or post the information on our wLbsite w ~%,xjmccomjiql, If '.eu recei ve a call from someone claiming
to be from MTE and they are asking you to buy or subscribe to something, you should be immediately suspicious
We may still contact you, however, for non-solicitation purposes. This would include things like surveys, billing
and other service-related matters. For over a century, customers have counted on MTE to respect and protect the
privacy of information we obtain in the normal course of providing service. While we are working hard to serve you
in new and exciting ways, our commitment to protecting your privacy remains as strong as ever.
Limitations of Service
MIE provides dial-tone services to the customer premises, usually marked by a network interface device.
Customers are responsible for all inside wiring and any telecommunication devices they choose to connect to our
network. MTE is not responsible for any damage to same while connected to the network. If customer-owned wire
or equipment is suspected ofjeopardizing the integrity of the overall network, MTE will act to protect the network.
All service orders and trouble reports will be responded to promptly, in the order they are received, and in accord
with all state applicable rules and regulations. MIE cannot be responsible for any loss of business due to a service
outage and cannot guarantee service at any specific time. Please see our tariff on file with your state utility
commission for full disclosures and limitations.
Arizona Corporation Commission
1200 W Washington
Phoenix AZ 85007
Idaho Public Utility Commission
472 W Washington 83702
P0 Box 83720
Boise ID 83720-0074
Slate Discount Programs
Each state, in which MTE offers service, has a telephone assistance program that is often paired with the Federal
Lifeline program. Please contact your customer service representative at MTE, or visit your state's website to see if
you qualify,
Idaho
Arizona Websice not available, Contact MTE for more information.
Privacy Notice
With the exception of directory information, MTE does not sell or release any personal information about our
customers to anyone. We hold all customer information in strictest confidence.
Credit Policy
Although rules vary by state, in most cases, new customers can establish credit simply by providing a copy of their
last phone bill showing it was current. In lieu of that. customers may establish credit by paying a $50 deposit, which
is then credited back to your account six months later, provided your account is in good standing.
(Continued on back)
www.mtecom.net
Employee Owned, Community Focused, Customer Centered
Dellnauent Payment Policy
All bills are due and payable by the 20"'of the month they were issued. We do our best to notify customers (both by
mail and by phone) when their service is in jeopardy; regardless, it is the customer's responsibility to ensure
payment in full and on time. Please feel free to contact your customer service representative for help with managing
your account.
National Do Not Call List
Registration of your telephone number on the National Do Not Call Registry is free-of-charge. Telephone numbers
placed on the registry will remain on it permanently due to the Do-Not-Call Improvement Act of 2007, which
became law in February 2008. You may remove your number from the list at any time. The Do Not Call Registry
does not prevent all unwanted calls, such as the following:
• Calls from organizations with which you have established a business relationship:
• Calls for which you have given prior written permission:
a Calls which are not commercial or do not include unsolicited advertisements: or
• Calls by political organizations, charities or telephone surveyors
Subscribers may register their residential telephone number, including wireless numbers, on the national Do Not
Call registry by calling [phone] (TTY call (866)2904236) or on the ebsite:.'. dm IL
Subscribers must call from the number they wish to register. Telemarketers and sellers are required to search the
registry at least once every month and drop from their call-list the phone numbers of subscribers who have
registered.
How to File a Complaint: A complaint can be filed by completing the form provided on the website
(ssv. dgtl) or by calling [phone] (TTY call (888) $35-5322). Your complaint should include
• Name, address, and phone number where you can be reached during the business day;
• Phone number involved with the complaint; and
• As much specific information as possible, including the telemarketer or company contacting you, the date
on which you placed your number on the Do-Not-Call registry or made a company-specific do-not-call
request, and the dates of any subsequent telemarketing calls from that telemarketer or company.
Please do not hesitate to call if there is anything we can do or with questions you need answered.
Related Links - MTE Communications - Rural Telephone Service in Arizona and Idaho Page 1 of 3
Professional Associations
Arizona-New Mexico Telephone Association
Idaho Telephone Association
National Exchange Carriers Association
Regulatory Commissions
Arizona Corporation Commission
Idaho Public Utility Commission
State Discount Programs
Each state MTE operates in has a program that is
often paired with the Federal Lifeline program
Idaho Discount Programs
Network Companies
Rural Network Services
Syringa Networks
Diglines
Idaho Digline
Arizona Blue Stake
Weiser Community Links
Weiser Chamber of Commerce
Weiser School District
Washington County
Weiser Memorial Hospital
Weiser Government
News
Idaho Statesman
Idaho Press-Tribune
Boise Weekly
http:/fmtecom.netll.i.nks.php 6128/2012
Get Connected I
DO YOU NEED HELP PAYING FOR TELEPHONE SERVICE?
Two forms of financial assistance are available through local telephone companies in
Idaho to help qualified low-income individuals pay for telephone service.
• The Idaho Telephone Service Assistance Program (ITSAP) provides a monthly
"lifeline assistance" discount for local phone service.
If you have questions regarding these assistance programs, please contact your local
telephone company office, your local Community Action Partnership (CAP) office or
the Idaho Public Utilities Commission (IPUC).
HOW MUCH WILL I SAVE?
Idaho Telephone Service Assistance Program
• Up to $12.75 off your local telephone bill
• No monthly ITSAP surcharge
• No additional monthly charge or set-up fee for local only/toll restricted service if
you agree to have access to long distance service blocked.
• Deposit waived if service is toll-restricted
The ITSAP discount applies to only one telephone number per household.
WHO IS ELIGIBLE?
Any residential customer who is:
• Head of the household
• Income eligible (income cannot exceed 133% of federal poverty guideline)
• Name and telephone number for applicant must match telephone company
records
HOW DO I APPLY FOR ITSAP?
• Apply at a Community Action Partnership office or with an Idaho Department of
Health and Welfare Regional Office.
Idaho Public Utilities Commission
1.800.432.0369 or 208.334.0369
www.puc.idp ho. uov
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April 2012
. If you are eligible, your name and telephone number will be forwarded to your local
telephone company.
. The monthly discount will begin within 60 days if your name and number match the
telephone company's records.
DO I NEED TO APPLY FOR ITSAP EVERY YEAR?
Yes. Your eligibility must be renewed each year.
IS TELEPHONE ASSISTANCE AVAILABLE FOR CELLULAR (WIRELESS) SERVICE?
Some wireless carriers offer telephone assistance discounts. See the list of Eligible
Telecommunication Carriers n.dhogo ___)JLMLR H C P1)1)
on the Commission's website. If you already receive assistance for landUne service, you cannot
receive an additional discount for cellular service.
WHAT IF I LIVE ON TRIBAL LANDS?
Under programs established by the Federal Communications Commission, a customer living on
tribal lands may be eligible for additional financial assistance towards the cost of local telephone
service. Assistance is also available for the cost of setting up new telephone service. Contact
your tribal office or your local Community Action Partnership office for more information.
MORE INFORMATION ABOUT ITSAP
The Federal Communications Comrnissions (FC(:) Universal Service Fund provides a discount of up
to $9.25 on each monthly telephone bill. An additional discount of $3.50 is provided by the Idaho
Telephone Service Assistance Program resulting in a maximum monthly savings of $12.75 for
eligible customers.
ITSAP provides a communication -lifeline" to those who might not otherwise be able to atThrd
telephone service. U also enhances the value of service for everyone by increasing the number of
people who can be reached on the telephone network. A small surcharge is applied to every Idaho
telephone line each month to reimburse local telephone companies for the cost of state discounts
under ITSAP. The IPUC reviews the surcharge annually and may increase or decrease the surcharge.
Idaho Public lJtffl*les Commission
1.800.432.0369 or 208,334,0369
April 2012
State of Idaho._) CERTIFICATION BY ELIGIBLE TELECOMMUNICATIONS CARRIER
ss OF COMPLIANCE WITH SERVICE QUALITY AND CUSTOMER
County of Washington) PROTECTION, ABILITY TO REMAIN FUNCTIONAL IN EMERGENCIES
AND USE OF FEDERAL HIGH-COST SUPPORT.
AFFIDAVIT OF BUSINESS OR CORPORATE OFFICER
The Idaho Public Utilities Commission Order No. 29841 requires that Eligible Telecommunications Carriers certify
that it is compliant with applicable service quality standards and consumer protection rules; and ETCa must
demonstrate the ability to remain functional in emergencies. In addition, the Commission must file an annual
certification with the USAC and the FCC that all federal high-cost support provided to ETCs within the State of
Idaho will be used only for the provision, maintenance, and upgrading of facilities and services for which the
support is intended. Accordingly, the undersigned states and verifies under oath the following:
1.1 am an officer of Midvale Telephone, an eligible telecommunications carrier for receiving federal
universal service support under section 214(e) of the Telecommunications Act of 1996 in the state of
Idaho.
2.I am familiar with the Company's day-to-day operations in the state of Idaho and with the State's service
quality standards and consumer protection rules as set forth in Commission Order No. 29841.
3.Midvale Telephone is complying with applicable service quality standards and consumer protection rules
of the Federal Communications Commission and the Idaho Public Utilities Commission.
4.I certify to the Commission that the Company is able to remain functional in emergencies as set forth in
Commission Order No. 29841 and in 47 C.F.R. § 54.201(a)(2).
5.I also certify that all federal universal service support funds received by Midvale Telephone during the
current calendar year will be used in a manner consistent with section 254(e); that is, for the provision,
maintenance, and upgrading of facilities and services for which the support is intended. The company will
continue to comply for the period of January 1, 2013, through December 31, 2013, to be eligible for
federal universal service fund support,
6.This verification and affidavit is provided to be the Idaho Public Utilities Commission to enable the IPUC
to certify to the FCC that federal universal service support received by the eligible carriers in the state will
be used in a manner consistent with Section 254(e) of the Telecorn:::!
7
Steve Child, CEO
Date: June 28, 2012
SUBSCRIBED AND SWORN to before me this day of August, 2 012.
K. My
PuiThc
for ldaho,
n expires
l:Tintemet/telecomlannualetccert.doc Page 6 of 9 05/12
Section 9: Two-Year Network Improvement Plan and Progress Report
The annual report must include a progress report on the carrier's two-year service quality improvement plan,
including maps detailing its progress toward meeting the plan targets, an explanation of how much universal
service support was received and how it was used to improve signal quality, coverage, or capacity, and an
explanation regarding any network improvement targets that have not been fulfilled. This information shall be
submitted at the wire center level. The annual report must also include an updated two-year network
improvement plan indicating plans for future investment.
Two-Year Network Improvement Plan Format
Year 1: July 1,2012—June 30, 2013*
Wire center
Description of project improvement
Status
Project start date
Project completion date
Estimated cost of project
Additional comments
Year 2: July 1, 2013—June 30, 2014*
Wire center
Description of project Improvement
Status
Project start date
Project completion date
Estimated cost of project
Additional comments
*This report is intended to be a forward-looking view of a carrier's network improvement plan.
Please do not provide information for any months earlier than those listed above.
Note: The ETC may wish to submit the Two-Year Network Improvement Plan as "confidential
information." If so please follow the IPUC Rules of Procedure for Information Exempt From
.Public - Review—Definitions—Form—Procedures See IDAPA 31.01.01, Rule 67
l:/intemetltelecomfannualetccert.doc Page 7 of 9 05/12
Section 10: ETC References and Reporting Instructions
ETC Designation, Reporting, and Certification Repuirementh.
Statutory Designation Requirements:
1.Common Carrier—ETC applicant must be a "common carrier' as defined in 47 U.S.C. §
153(10).
2.Provide the Universal Services set forth in 47 C.F.R. § 54.101(a).
3.Lifeline Advertisement. See 47 U.S.C. § 214(e)(1)(B),
4.Public Interest. See 47 C.F.R. § 54.202(c).
5.Tribal Notification. See 47 C.F. R. § 54.202(d).
Additional Eligibility Requirements (Commission Order No. 29841):
1. The Commitment and Ability to Provide Supported Services.
2. The Ability to Remain Functional in Emergencies.
3. A Commitment to Consumer Protection and Service. Wireline companies must follow
Idaho Customer Relation Rules IDAPA 31.41.01. Wireless companies must agree and
comply with the Cellular Telecomrnuncations and Internet Association's Consumer
Code for Wireless Service (CTIA Code).
4. Description of a local usage plan comparable to that of the Incumbent local exchange
carrier.
Reporting Requirements (Commission Order No. 29841):
1. Two-Year Network Improvement Plan & Progress Report (July 1, 2012—June 30, 2014)
2,Outages
3,Unfulfilled Service Requests
4. Customer Complaints
5. Service Quality and Consumer Protection certification
6. Ability to remain functional in an emergency certification
Use of Federal High Cost Fund Certification Requirement
l:/interrtetltelecom/annualetccertdoc Page 8 of 9 05/12
References and Filing Instructions
Links:
FCC Report and Order 05-48
Idaho Commission Order No. 29841
Idaho Telephone Customer Relations Rules IDAPA 31 41 01
IPUC Rules of Procedure: Information Exempt From Public Review—Definitions—Form---
Procedures.
Instructions: Company documents and forms may be attached to comply with any of the
reporting sections.
To comply with the certification requirements, the company may use the
sample affidavit attached as "Example A" or one of its own. The affidavit
must certify the company's: I) appropriate use of federal universal support
funds, 2) compliance with service quality and customer protection
provisions, and. 3) ability to remain functional in an emergency.
Due Date: September 1 of each year. The 2010 report is due by 5PM, MDT on
September 3, 2012.
Submit one (1) copy to: Idaho Public Utilities Commission
Commission Secretary
472 W. Washington
P0 Box 83720
Boise, Idaho 83720-0074
Or email to: jaewel].uc.idaho.gov
Questions/Comments: Grace Seaman
IPUC Utilities Analyst
Phone: [phone]
FAX: [phone]
Email: jrace.seamanJdaIo.oy
l;/internetlteiecom/annualetccertdoc Page 9 of 9 05/12