20120831Allied Wireless Communications Corporation's Supplemental.pdf

RECEIVED
Th!2fWC3 PiI2:5
ATTORNEYS AT LAW
Molly O'Leary
Tel: [phone] Fax: [phone]
[e-mail]
P.O. Box 7218 Boise, ID 83707 - 515 N. 27th St. Boise, ID 83702
31 August 2012
Ms. Jean Jewell Hand Delivered
Commission Secretary
Idaho Public Utilities Commission
P 0 Box 83720
Boise ID 83720-0074
Dear Ms. Jewell:
I am enclosing an original and three copies of Allied Wireless Communications Corporation's
Supplemental Annual ETC Certification Report consisting of the following exhibits:
1.CONDFIDENTIAL Exhibit I - Allied's USF Receipts, Investments and Expenditures for
July 1, 2011 through June 30, 202; and
2.CONFIDENTIAL Exhibit 2 - Allied's Projection of USF Receipts, Investments and
Expenditures for July 1, 2012 through June 30, 2014.
As noted above, the enclosed filing contains confidential trade secret information that is exempt
from public disclosure pursuant to Section 9-3401)[11 Idaho Code. Pursuant to Rule 67 of the
Rules of Procedure of the Idaho Public Utilities Commission, the enclosed trade secret
information has been submitted on yellow paper to distinguish it from the non-exempt ETC
Annual Certification Report information being filed.
Also enclosed for your reference are four copies of Allied Wireless' Annual ETC Certification
Report that was previously filed with the Commission on July 2, 2012, excluding the above-noted
confidential information.
A .. .... 44...., A..w,,'#.- ..-.A 4,i- +r s'sh+'sl 1g*tcsr ie in,i,itorl trs h ,bth_ lilt dUUILlIJItdI Wpy UI L d UU'.UHIIIL OIIU LIII LIQIIII&ILLCIL IIi.I I,) III'..I. ,'.4 .,
stamped and returned for our files.
Sincerely,
Molly 0' r
Richard O'Lear PLLC
I
Allied Wireless Communications Corporation's
Annual ETC Certification Report
(Previously Filed on July 2, 2012)
ELIGIBLE TELECOMMUNICATIONS CARRIER (ETC) ANNUAL
RE-CERTIFICATION
CONTENTS
Section 1:
Section 2:
Section 3:
Section 4:
Section 5:
Section 6:
Section 7:
Section 8:
Section 9:
Section 10:
ETC Information
Description of Garner's Local Usage Plan
Detailed Outage Information
Unfulfilled Service Requests
Customer Complaints
Service Quality and Consumer Protection Certification
Ability to Remain Functional in an Emergency
Federal USF High-Cost Support Certification
Two-Year Network Improvement Plan and Progress Report
ETC References and Reporting Instructions
i:/internet/telecom/annualetccert.doc Page 1 of 9 07/11
Section 1: Eligible Telecommunication Carrier Information
Date of ETC Annual Report July 2 2012
Company Name: Allied Wireless Communications Corporation ("Allied
Wireless" or "Company") Allied Wireless conducts business
under the name "AIltel Wireless" in the state of Idaho.
Address: 1001 Technology Drive Little Rock AR 72223
Company Contact Person/Title Rohan Ranaraia Director -Regulatory Compliance
Telephone Number [phone]
Email Address rohanranaraiaawcc corn
Service Area Code (SAC) 479012
Number of Idaho Telephone Service Assistance Program (ITSAP) recipients 122 asof
12131/2011
(Use number from last report submitted to the ITSAP Administrator)
I:/internet/telecom/arinuaietccert.doc Page 2 of 9 07/11
Section 2 Description of Carrier's Local Usage Plan--
Competitive Eligible Telecommunications Carrier (CETC) Only
ETC applicants must demonstrate that their usage plan is comparable to the ILEC(s) in the service areas for
which it seeks designation C F R 54 202(a)(4) Local Usage Plan may be a descriptive narrative of the carriers
basic usage plan or it may be a copy of ILEC(s) tariff sheets as filed with the Idaho Public Utilities Commission.
Description: Please see Exhibit I attached hereto. Each of the Rate Plans identified in Exhibit
I include varying amounts of local usage including unlimited local calling and are within the
scope of "comparability" as defined by the FCC in its March 17 2005 Report and Order .
I /internetltelecom/annuaietccert doc Page 3 of 9 07/11
Section 3: Detailed Outage Information §54.209(a)(2)
Provide detailed information on any outage as that term is defined in 47 C F R § 4 5, of at least thirty (30)
minutes in duration for each service area in which an ETC is designated for any facilities it owns, operates, leases
or otherwise uses that potentially affect (a) at least ten percent of the end users served in a designated service
area; or (b) a 9-1-1 special facility, as defined in 47 C.F.R. § 4.5(e). Specifically, the annual report must include
information detailing: (a) the date and time of onset of the outage; (b) a brief description of the outage and its
resolution; (c) the steps taken to prevent a similar situation in the future; and (f) the number of customers affected.
Reporting period is July 1, 2010—June 30, 2011. See Order No. 29841, page 18.
Number of outages 0
Additional outage information: Allied Wireless did not experience any network outages that
met the above defined criteria between January 1. 2011 and December 31, 2011.
Section 4 Unfulfilled Service Requests §54 202(a)(1)(A)
Provide the number of requests for service from potential customers within the ETC's service area(s) that were
unfulfilled in the previous year (July 1, 2010--June 30, 2011). The ETC shall also detail how it attempted to
provide service to those potential customers. See Order No, 29841, page 19.
The number of unfulfilled service requests from potential customers within the ETC's service
area: 0
Additional information Allied Wireless did not receive any requestsfor service from potential
customers within the ETC designated area that were not fulfilled between January-1 2011 and
December 31, 2011.
Section 5 Customer Complaints §54.209(a)(4)
Provide the number of complaints per 1,000 handsets or lines for the previous year (July 1 2010—June 30
2011).
The number of customer complaints per 1,000 handset or working access lines 1.54
Additional information Complaints consist of written complaints Allied Wireless received
directly from its customers and comolaints received indirectly from its customer via the FCC ID
I /internetitelecom/annualetccert doe Page 4 of 9 07/11
Section 6 Service Quality and Consumer Protection Certification
§54.202(a)(3)
Provide certification that the carrier is complying with applicable service quality standards and consumer
protection rules.
Please see Exhibit 2 attached hereto
Section 7 Ability to Remain Functional in Emergencies Certification
§54.201 (a)(2)
ETCs must demonstrate that it has a reasonable amount of back-up power to ensure functionality without an
external power source, is able to re-route traffic around damaged facilities, and is capable of managing traffic
spikes resulting from emergency situations
Please see Exhibit 2 attached hereto
Section 8 Federal USF High-Cost Support Certification §54.313, §54.314
Pursuant to FCC regulations in order for ETCs to continue to receive federal USF the Commission must file an
annual certification with the USAC and the [FCC] stating that all federal high-cost support provided to such
carriers within that State will be used only for the provision maintenance and upgrading of facilities and services
for which the support is intended."
Please see Exhibit 2 attached hereto
NOTE: See "Example A" Affidavit of Business or Corporate Officer for the above certification
requirements.
i:ñnternetlteiecom/annuaietccert.doc Page 5 of 9 07/11
Section 9: Two-Year Network Improvement Plan and Progress Report
The annual report must include a progress report on the carrier's two-year service quality improvement plan,
including maps detailing its progress toward meeting the plan targets, an explanation of how much universal
service support was received and how it was used to improve signal quality, coverage, or capacity, and an
explanation regarding any network improvement targets that have not been fulfilled. This information shall be
submitted at the wire center level. The annual report must also include an updated two-year network
improvement plan indicating plans for future investment.
The information reguired herein will be orovided by SeDtember 2 2012
Two-Year Network Improvement Plan Forrnat
Year 1 July 1, 2011—June 30,2012*
Wire center
Description of project improvement
Status
Project start date
Project completion date
Estimated cost of project
Additional comments
Year 2 July 1, 2012—June 30,2013*
Wire center
Description of project improvement
Status
Project start date
Project completion date
Estimated cost of project
Additional comments
*Th is report is intended to be a forward-looking view of a carrier's network improvement plan Please do
not provide information for any months earlier than those listed above
Note The ETC may wish to submit the Two-Year Network Improvement Plan as "confidential
information" If so please follow the IPUC Rules of Procedure for Information Exempt From Public
Review—Definitions—Form—Procedures. See IDAPA 31.01.01, Rule 67
l:/internet/telecom/annualetccert.doc Page 7 of 9 07/11
Section 10: ETC References and Reporting Instructions
ETC Desianation1 Reortina and Certification Reauirements
Statutory Designation Requirements:
1.Common Carrier—ETC applicant must be a "common carrier" as defined in 47 U.S.C. §
153(10).
2.Provide the Universal Services set forth in 47 C.F.R. § 54.101(a).
3.Lifeline Advertisement. See 47 U.S.C. § 214(e)(1)(B).
4.Public Interest. See 47 C.F.R. § 54.202(c).
5.Tribal Notification. See 47 C.F.R. § 54.202(d).
Additional Eligibility Requirements (Commission Order No. 29841):
1. The Commitment and Ability to Provide Supported Services.
2 The Ability to Remain Functional in Emergencies
3.A Commitment to Consumer Protection and Service. Wireline companies must follow
Idaho Customer ReIan Rules IDAPA 31.41.01. Wireless companies must agree and
comply with the Cellular Telecommunications and Internet Association's Consumer
Code for Wireless Service (CTIA Code)
4.Description of a local usage plan comparable to that of the Incumbent local exchange
carner.
Reporting Requirements (Commission Order No. 29841):
1.Two-Year Network Improvement Plan & Progress Report (July 1, 2011—June 30, 2013)
2.Outages
3.Unfulfilled Service Requests
4.Customer Complaints
5.Service Quality and Consumer Protection certification
6.Ability to remain functional in an emergency certification
Use of Federal High Cost Fund Certification Requirement
I :/internetltelecom/anrivaletccert.doc Page 8 of 9 07/11
References and Filing Instructions
Links:
FCC Report and Order 05-46
Idaho Commission Order No. 29841
Idaho Telephone Customer Relations Rules:
IPUC Rules of Procedure Information Exem
Procedures,
Instructions Company documents and forms may be attached to comply with any of the
reporting sections
To comply with the certification requirements, the company may use the
sample affidavit attached as "Example A" or one of its own. The affidavit
must certify the company's: 1) appropriate use of federal universal support
funds, 2) compliance with service quality and customer protection
provisions, and, 3) ability to remain functional in an emergency.
Due Date: September 1 of each year. The 2010 report is due by 5PM, MDT on
September 1, 2012.
Submit one (1) copy to Idaho Public Utilities Commission
Commission Secretary
472 W. Washington
P0 Box 83720
Boise, Idaho 83720-0074
Or email to iean jewell@,puc.idaho.gov
Questions/Comments Grace Seaman
IPUC Utilities Analyst
Phone: [phone]
FAX: [phone]
Email grace seaman(uc idaho gov
I :Iinternet/telecom/annualetccert.doc Page 9 of 9
07/11
EXHIBIT 1
BES'd~_'TVALUE Unlimew itel
'I ~1 mci Ta l kI
Mobile Web' included
Contract No Contract
WNW-
• Voice High Speed . No C;overage U 'J.rP and Broadband or x No OoQ-ag
Add up to 4 family lines—$40/rro per line No credit check, no deposits
Preferred phone pricing No roaming or long-distance charges
Smartphone Data Plans Smartphone Data Plan s*
$301mo per lino-2G6 $1 5/mo-i 00MB
$20/mo-Moble l-4otspot $30/mo-1 GB
Convenient electronic billing included Refill online or at thousands of convenient refill
locations..''t- I çQr.v :it::r
Manage your account online at alttelwirelesscom/myaccount
woo
Mvb.iaWetr altows seem 10 your future phone's browserond third party nnru4oesfor p unthasest of tin tones graphics and other loathe applicaoin
but does not provide a bull Web browsing experience Detp required with purchase of a Smsttphorre Additional date 2n per MB for contract. iCe per MB
for no 00030cr Additional iCe per m utual calls, Ito per text ree550te &25e per picture message rates apply if tot refill is not made on no Contract plan
Electrotuc billing: required for contract den Paper 5111mg sealable fort par ret -
-I
Contract Plan] Contract
Ons J
Voce2TXT
Contract Plans
1000 1 — $39 99/mo $20'mo $10/mo — Der text per picture
900 15 FREE $59 99/mo $9 99/mo 15t 251s $10/mo $30/mo 2GB per pertture
1400 15 FREE $79 99/mo $9 99/mo per text I per picture 1 $10/mo $30/mo 208
2100 25 FREE $99 99/mo $9 99/mo peVxt percture $10/mo $30/mo 2GB
All plans include FREE Mobile-to-Mobile, FREE Long Distance and Unlimited Nights & Weekends
No Contract PlanJ
See reverse for coverage nap
Pay Per Minute
Just pay for the minutes you us. — 5' e minute all the lime
CustOmize your PW — Add 300 text messages for $5ino or 750 text messages for $10/mo.
Pay Per Day
Choose up to tour unlimited features for one low rate and get 1 O a minute any time.
UNLIMITED Nights & Weekends
UNLIMITED Mobile-to-Mobile
UNLIMITED Messaging
UNLIMITED Favorite Number Calling
Plus any unlimited feature that is not chosen as a part of yoJr rate plan package is only 10$ per minute or message
Pay Per Month
10t].per 25
99c

$5.N 515mm 100MB 300 UNLIMITED 1000 $29.99/mo per text picture Ln $1 .99/day $30/mo-lOB
mize your plan: Add 300 Text Messages for $5! mo or 750 Text Mèssàges for $10/mo, Add Unlimited Favorite Number Calling for $51mo.
Turn your voicemail into text messages.
Read & respond to missed calls in situations when $299/mO
you cant answer the phone
Phone Insurance
I-
PlatinumGuard Plus (covers phone" 5300-0
PlatirumGuardM PIUS combines insurance coverage
and an enhanced warranty covering loss theft, damage,
electricallrnechanical malfunctions or defects during and mc
after the manufacturer's warranty has expired. Insurance
claim deductible $95'
ProductGuard ' Plus (covers phones $299 or less)
ProductGuard° Plus combines insurance coverage and
an enhanced warranty covering loss, theft, damage
electrical/mechanical nialtuntions or defects during and $5/mo after the manufacturer's warranty nsa expired Insurance
claim deductible $50
We[ a
wireless
1 8OO-alltel-1
allte1wireess. corn
; •: .. .
jirp
erpraved haeifietrIqulrad.
are ontrenily charged $1.99 per call plus airtime when on'
help

Fri 5ttpr Ms 559 ir M Sd is MebleMnat ppro
action required. SOg Six cx ix streqiaS this less
unlimited mice roiwios ominnins 57 erg am Thursday I Comnionhrtntionc Carnoralirn A11 66t, rqnrynd .
come to Lifeline
line 500
Wei
(11)prepaid

Lifeline Life
Your Plan
When do I need to pay?
$10 is due each month on your bill cycle date.
What happens if I run out of minutes?
You can still use your phone if you run out of
minutes. Just add extra money to your account,
and you will be able to make calls for 1 0/minute,
send texts for 10c/text message and send pictures
for 25iD/picture message
Making Payments
How to make payments:
Your first month of service is FREE. You get one
set of minutes per month. It you run out of minutes,
you can add $10 and pay 100 for each minute
and text message.
Each month on your bill cycle date, you pay $10
on your account to give you another set of minutes.
How to make a payment:
• Dial #PAY
• Online at alltelwireless.com/myaccount
• At a kiosk in an Ailtel store
• Purchase Refill PINs and Cards, available
at many convenience stores
-
Your Phone
You have received the current
U Lifeline phone model.
A wall charger is included in the box
along with a User Guide.
How to take care of your phone:
Your phone may look very similar to other
U Lifeline phones. To protect your phone,
you can put stickers on it so you know
it's yours.
What if I lose my phone?
You can buy a phone in an Ailtel store
for full retail price if you lose your phone.
Free replacements are NOT available.
The model available may be different
than your current phone.
-m
Your Balance
How to check your balance:
• Dial *369 or text "minute" to MYMINS
from your phone to check your balance for Free.
• Go online to alltelwireless.com or
alltelwireless.com/myaccount for information.
Questions?
• Call 1-877-502-8648 for information about Lifeline.
• Visit a local retail store.
• Visit us at alltelwireless.com/lifelirie
(ELteF
wireless
NIL
State of Arkansas ) CERTIFICATION BY ELIGIBLE TELECOMMUNICATIONS CARRIER
) ss OF COMPLIANCE WITH SERVICE QUALITY AND CUSTOMER
County of Pulaski ) PROTECTION, ABILITY TO REMAIN FUNCTIONAL IN EMERGENCIES,
AND USE OF FEDERAL HIGH-COST SUPPORT.
AFFIDAVIT OF BUSINESS OR CORPORATE OFFICER
The Idaho Public Utilities Commission Order No. 29841 requires that Eligible Telecommunications Carriers certify
that it is compliant with applicable service quality standards and consumer protection rules; and ETCs must
demonstrate the ability to remain functional in emergencies. In addition, the Commission must file an annual
certification with the USAC and the FCC that all federal high-cost support provided to ETCs within the State of
Idaho will be used only for the provision, maintenance, and upgrading of facilities and services for which the
support is intended. Accordingly, the undersigned states and verifies under oath the following:
1.I am an officer of Allied Wireless Communications Corporation, an eligible telecommunications carrier for
receiving federal universal service support under section 214(e) of the Telecommunications Act of 1996 in
the state of Idaho.
2.I am familiar with the Company's day-to-day operations in the state of Idaho and with the State's service
quality standards and consumer protection rules as set forth in Commission Order No. 29841.
3.Allied Wireless Communications Corporation is complying with applicable service quality standards and
consumer protection rules of the Federal Communications Commission and the Idaho Public Utilities
Commission.
4.I certify to the Commission that the Company is able to remain functional in emergencies as set forth in
Commission Order No. 29841 and in 47 C.F.R. § 54.201(a)(2).
5.I also certify that all federal universal service support funds received by Allied Wireless Communications
Corporation during the current calendar year will be used in a manner consistent with section 254(e); that
is, for the provision, maintenance, and upgrading of facilities and services for which the support is
intended. The company will continue to comply for the period of January 1, 2012, through December 31,
2012, to be eligible for federal universal service fund support.
6.This verification and affidavit is provided to be the Idaho Public Utilities Commission to enable the IPUC
to certify to the FCC that federal universal service support received by the eligible carriers in the state will
be used in a manner consistent with Section 254(e) of the Telecommunications Act
Humiston
General Counsel
Jiily2, 2012
Date My Comm. Expires
U bRNto before me this. Lic( day ofJuly ac/I
Te ,4 k/ten - *ng .Notary PubIicfor Ld .ts:), . residi WAbfr ?u,i4
My Commission expires g _13-
I:/internet/telecom/annualetccert.doc Page 6of9 07(11